questions

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@snow needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

@spring zephyr ok sir

[icy summit]

My account was 2 time safety abbreviation period but I doesn't cheet why pubg why

[red quartz]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @red quartz, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[icy summit]

My account was 2 time safety abbreviation period but I doesn't cheet why pubg why please help me

[red quartz]

I did not do that

[crisp turret]

Hey @icy summit , did you mean that you are receiving short term bans ?

[icy summit]

@crisp turret no but under safety observation period

[wraith brook]

@icy summit Delete it and redownload from official store

Maybe the modified files still there

[storm flume]

Use of unauthorized third-party software or methods, @red quartz, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[red quartz]

please reply

[smoky haven]

In PMCO PAK , Mostly Teams R Using hack

[wraith brook]

Don't spam it again and again @red quartz

[floral moon]

@spring zephyr I need it because the hacker who linked there twitter are using 3rd party apps, my account got b...n 2 times, 1st time 1day and 2nd time 1 week, if he still used it how many days next b...n i get???

[celest shadow]

Your account is under safety observation due to suspicious activities or you have been found to be teaming up with cheaters, @red quartz.

[crisp turret]

@floral moon you should please contact to in game customer service regarding this issue because it's not matter that who are using account , if term's and conditions will spoil through account then action will be proper and can be a parmanent ban too.

[red quartz]

I'm sure I didn't

[icy summit]

What was my mistake in pubg mobile I didn't cheat but my account it was is safety observation period

[red quartz]

😫

[wraith brook]

@icy summit You used third party app ?

[storm flume]

You can contact the customer service via the game settings, @icy summit @red quartz. Refer to subpoint 5.3 in #faq for further instructions.

[icy summit]

@wraith brook no

[red quartz]

@storm flume no

[spring zephyr]

@floral moon It will lead to a 1 0years of ban, provide the details to in-game CS and wait patiently.

[red quartz]

@storm flume It's bot

[icy summit]

@storm flume no i tried but doesn't respond

[polar marsh]

@abstract mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[noble trellis]

@storm flume yup I am trying to that, waiting for a response

@floral moon did you solve it yet?

[valid grove]

There are so many hackers in EU server

[storm flume]

Hello, @valid grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@crimson cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[valid grove]

I have sent so many video proofs on this instructed link yet I received no response by PUBG

[night cloak]

Cancel PMCO Pakistan, teach these cheaters a lesson and ban them forever

[floral moon]

@crisp turret @spring zephyr but i am not using any 3rd party apps or hacks, currently I am also facing new version log in issue, can't able to log in to my aacount

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

heelo hawagi taksim

yallah şu hile ler yallah artık

[oblique vine]

I had face high ping issue

[spring zephyr]

@night cloak English please.

[storm flume]

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[cinder ermine]

@spring zephyr

[spring zephyr]

Cancel PMCO Pakistan, teach these cheaters a lesson and ban them forever
@night cloak They are looking in this matter
https://images-ext-2.discordapp.net/external/YanrVtdAIUQs2gcjITKr4z-Yd7pVQMoNYZCU32t5STs/%3Fwidth%3D965%26height%3D444/https/media.discordapp.net/attachments/481792418564407296/743158736641851412/Screenshot_20200812-225718_Discord.jpg?width=647&height=297

[night cloak]

@spring zephyr Let me put oil in the eyes of these tricks, how will they be removed?

[oblique vine]

I regularly get 90ms below ping but from last two days I get more than 200 sometimes I get more than 500ms

[tacit oxide]

Any idea when will the ping issue be fixed?

[spring zephyr]

@oblique vine Check pinned messages.

[wild condor]

Pubg management is the most ill management i have ever seen in my life

[oblique vine]

@spring zephyr wherr

[night cloak]

@spring zephyr they just look into the matter do nothing, the good players are out there waiting for their chance.

[oblique vine]

@spring zephyr where

[storm flume]

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@spring zephyr Let me put oil in the eyes of these tricks, how will they be removed?

Well their anti cheat system is shi and so is their management

[wild condor]

There are live proofs of teams hacking and pubf says they don't have a concern with it

[night cloak]

All they care about is money

[spring zephyr]

@night cloak Can you please explain your issue in detail? I don't get what you are trying to say.

[night cloak]

I have video evidences too. Sent them multiple times but no luck

Pubg is in its last stages

[silk minnow]

He said when do cheats get better(eril)

[night cloak]

Ikr

[wild condor]

Yeah we'll see when we all as a community will ban pubg's uc purchases and royal pases

[night cloak]

When will you remove even more cheats? @spring zephyr

[silk minnow]

oglım

[spring zephyr]

@wild condor @night cloak They are investigating in this issue, proper actions will be taken against them.

[night cloak]

me no ingilizce

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[silk minnow]

oglım alamıyormusun

ewqe

[spring zephyr]

@silk minnow English please.

[silk minnow]

@spring zephyr Türkish please.

[storm flume]

Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[silk minnow]

@spring zephyr He said when do cheats get better(eril)

[spring zephyr]

@silk minnow For support in Turkish, you can join the Turkish PUBGM server, link in #735483472432594994

[soft sparrow]

ask that here, @blazing rain

[wild condor]

@@spring zephyr what investigation huh
They held a meeting and said they don't have a concern because their messed up system can't detect hacks

[night cloak]

So when do we expext pmco pak to do be started? And will they replace the teams or what?

How can I delete my pubgm account

Any 1?

What

How can I delete my pubgm account can't u understand it?

Stop playing delete game

Nope I want to delete the account

[polar marsh]

@silent parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@night cloak @night cloak Move to another channel

[night cloak]

How do I unlink my google play account

[vagrant forum]

@night cloak, read #faq subpoint 2.5.

[tepid stratus]

@night cloak Login with your other social account and then you can unlink your google play

[timber agate]

hey

can somone help me

[jagged edge]

Hi i want contact thr support of pubg mobile

[timber agate]

hello

[tepid stratus]

@timber agate Just ask your question here

@jagged edge You can contact them through in game customer service

[jagged edge]

@tepid stratus i want remove all social account how i can do it

[timber agate]

ok i found my old clan and i have my friends id that i found he was to

[tepid stratus]

@jagged edge you can't

[jagged edge]

@tepid stratus why

[tepid stratus]

@jagged edge You can unlink one social media in 7 days

[jagged edge]

@tepid stratus how about linked email i want remive it

[tepid stratus]

@jagged edge you can't unlink linked e-mail

[timber agate]

hey

is there any one there

[tepid stratus]

@timber agate ask your question here

[timber agate]

ok

[wraith brook]

State it

[timber agate]

i found my old clan through my buddy that has not been on in about 120 days

and the leader of that clan is my buddy he is an dev with u guys and a dev with cod mobile now

he lost his other account

what???

[wraith brook]

@wooden spoke Use #emulator-support

[timber agate]

why

oh my bad not me

[wooden spoke]

@wooden spoke Use #emulator-support
@wraith brook Emulator support has reviewed this already yesterday and said its an in-game issue. So we posted this yesterday and posting again today for some help

[wraith brook]

#old

@wooden spoke Emulator related matters are not even seen in this channel

[timber agate]

hey can some one just stick to me and help me i want to waist ur guys time

i dont

i mean

[spring zephyr]

@timber agate Can you explain your issue in detail?

[timber agate]

look above

so

can u still help me

@spring zephyr

[fiery echo]

I'm not getting the super air drop which gives 3 skins
Can someone explain me how to get it? please

[spring zephyr]

he lost his other account
@timber agate Is this the issue or somthing else?

[serene nebula]

Hi

How r u all

[timber agate]

ya he had four lost three

[spring zephyr]

@fiery echo It's random, keep playing classic mode and you will get it.

[tepid stratus]

@serene nebula for discussion use #pubg-mobile or #chat

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @serene nebula. Remember to read through #faq before asking questions in the support channels.

[timber agate]

but cant u retrace that account back to the clan

i just want the clan back

[exotic orchid]

Bonus challenge shop is not refreshing for around 2 weeks.
What to do?;-;

[tepid stratus]

@exotic orchid Report this on Indian server

[exotic orchid]

I am using Singapore vpn.

To play bonus challenge,

[tepid stratus]

@exotic orchid Don't use vpn to play pubgm

[exotic orchid]

I want free uc;-;

[timber agate]

that whole network of getting uc is a pain i would not get my uc from there

[exotic orchid]

I easily got 2 300uc packs in 3 hours.

No pain at all.

Free rp.

[spring zephyr]

@timber agate You can't get the clan back, the leader will need to recover his/her account and transfer the clan to you.

[timber agate]

well good for u

[exotic orchid]

Only pain in bonus challenge is getting vouchers. Oh Jesus.

[tepid stratus]

@exotic orchid vpn will lead you to ban

[timber agate]

the reader is one of u a DEVELOPER

[exotic orchid]

Playing with vpn for 1 and a half years. No problems:)

[timber agate]

would u like his name

[steady grove]

Why i can't unlink Twitter? It's the hacker account, he linked to my game but now i can't unlink his Twitter account.

[vagrant onyx]

Playing with vpn for 1 and a half years. No problems:)
@exotic orchid

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[exotic orchid]

👌

[tepid stratus]

@steady grove read #faq 2.5

[spring zephyr]

@timber agate It doesn't matter, the leadership can only be transferred if the the leader do it by him/herself.

[timber agate]

great

[valid panther]

When will bonus challenge refresh

[timber agate]

so u cant retrace a account back to a clan

[vagrant onyx]

@valid panther its refresh every 3 week

[vagrant forum]

@steady grove, please contact the in-game customer service and ask them to remove the hacker's account by providing them the details they ask for. If you try unlinking the account yourself, he can just cancel it whenever he logs in.

[timber agate]

thats a bit stupid

[zinc berry]

Is this Your Management?

[timber agate]

lol

[valid panther]

It's almost fourth week no refresh

[stone frost]

İ have hacker video

[storm flume]

Hello, @stone frost!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[stone frost]

Thx

[spring zephyr]

@valid panther For queries related to Bonus challenge, please ask in the Indian PUBGM server. Link in #735483472432594994.

[steady grove]

Twitter account is the hacker Account so i said remove the Twitter account

Is my answer correct?

[sand path]

Yes

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bright fox]

Guys help i want to unlink the Email can any one help me

[tepid stratus]

@bright fox you can't unlink your email

[bright fox]

@tepid stratus I have to 😭 its my personal email and i want to give my account to someone

[tepid stratus]

@bright fox you can unlink your social media accounts

@bright fox Account sharing is against TOS

[bright fox]

Attest i want to change it

At least

[tepid stratus]

you can't unlink linked e-mail

[bright fox]

@tepid stratus okay dady plz don't raise ur voice 🏃🏻‍♂️🏃🏻‍♂️

[tepid stratus]

[wraith brook]

[bright fox]

[night cloak]

Hello! I want to talk to an administrator! I received money .. but I did not use any code! I played 3 matches with 900 ms

[tepid stratus]

@night cloak check pin message of this channel for ping related issue

[night cloak]

I tried all the options .. but I do not receive any answer .. I have been waiting for 3 months for an answer and nothing

[short imp]

Hi,
I bought 660 UC and my Money was taken from Google Play Balance but I never got the UC. Neither did any message show up in my email or phone pls help..

[tepid stratus]

@short imp contact in game customer service

[storm flume]

You can contact the customer service via the game settings, @short imp. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@tepid stratus can you help me? I can contact someone at the pubg

[spring zephyr]

@night cloak Can you explain your issue in detail?

[night cloak]

Adi esti roman?

[wraith brook]

@night cloak English only

[spring zephyr]

English please.

@night cloak You got banned?

[night cloak]

Yes

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@spring zephyr A guy is promoting his own server and telling new people to take part and join the tournament

#pubg-mobile

[spring zephyr]

@wraith brook Use #discord from next time.

[wraith brook]

[modern forge]

Please some one help

I had reached Ace Tier today I was playing with my friend two randoms they I don't know why killed us. I had option to report them which I did but I got -36 points which made me go back to Crown I. What was my mistake ?

[tepid stratus]

@modern forge if you're killed by your teammate use griefing option to report them

[modern forge]

I have reported them

[tepid stratus]

@modern forge Then they will lost their merit

[modern forge]

Spend month reaching Ace and suddenly your teamate kills you

[polar marsh]

@modern forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@modern forge So that ain't a problem we can help with

[modern forge]

Alright I understand Bringing Down Merits which is of no use is the only thing that happens with griefing

[tepid stratus]

@modern forge If you report them they will be froozen from playing that match

[polar marsh]

@modern forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@fluid raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@modern forge Don't use the word ban it triggered the bot

[cursive thunder]

Help me I new to discord

[wraith brook]

@cursive thunder This is pubgm support

Any game issues ?

[modern forge]

I had already reported them and they were frōzén too.

[wraith brook]

@modern forge It's done then

[cursive thunder]

Ok this is for game issues

[tepid stratus]

@modern forge That's it you can't do anything more

[placid plinth]

Any news about PMCO Pakistan???

[wraith brook]

Don't play with them simple @modern forge

[modern forge]

"Randoms"

[chrome edge]

@spring zephyr hey I am having issues buying UC online . Is there any way I can buy it offline

[spring zephyr]

@modern forge You can try finding a good team in #activities

[tepid stratus]

@placid plinth Check this on Pakistani server from #735483472432594994

[spring zephyr]

@chrome edge There is no way to buy UC offline, but it in-game or use https://www.pubgmobile.com/pay

[wraith brook]

UC offline ?

[placid plinth]

They are giving proper answer... Hackers are dominating in PMCO pakistan... Is pubg anti cheat system is a joke?

[modern forge]

I just have the issue that Pubg should stop ranking down the players killed because there teamates. The répórted player just looses mérît and that's ít which goes after 7 days

[wraith brook]

Sometimes they do by mistake also so this can't be possible

[tepid stratus]

@modern forge you can give your feedback in #old

[modern forge]

I can here them on voice chat saying I don't care whether I get reported I am Happy that your rank is down

[chrome edge]

@spring zephyr thanks for the link ..... I am buying pubg mobile gift cards from Amazon for uc ....are those authentic

[wraith brook]

@modern forge Don't play with randoms find a good team simple

[modern forge]

Ok

[tepid stratus]

@chrome edge No midasbuy is only official site

[polar marsh]

@placid plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@chrome edge Buy from Midasbuy https://www.pubgmobile.com/pay

[primal sonnet]

When will pubg update there anti cheat system ?

[hollow hedge]

@drifting jay next time be faster

[storm flume]

Hello, @primal sonnet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[chrome edge]

@spring zephyr ok ......but I would like to suggest a alternate offline method for UC purchase..... believe me it would come in handy for both pubg and the commuy

[modern forge]

So heres another issue
I had a account which I haven't used for many months.
I actually don't know which gmail account did I used for Linking it.

Using Pubg In-game support for merging I got reply that we have found your mentioned account is already linked with a social media

[hollow hedge]

@drifting jay no, daily is better

[primal sonnet]

@storm flume elite players from pakistan made video proof shown them to a pubg official and they said if there system encounter any suspicious activity then they will ban that team from pmco pakistan

@storm flume teams are hacking even in PMCO Pakistan

[velvet bone]

Get rid of hackers!!!!!!

Idiots!!!!

Get rid of hackers now!!!!

Otherwise I will hack myself

[storm flume]

Hello, @velvet bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[primal sonnet]

@velvet bone they woll never ban them

[spring zephyr]

@primal sonnet You may mail at [e-mail] with proof regarding this.

[velvet bone]

Just care about money

Fix lagging issues aswell

Constantly lag when you land

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @velvet bone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@velvet bone Why you spamming

[onyx cairn]

PMCO Pakistan Group Stage has been postponed until further notice.
Thank you for your understanding and cooperation. @primal sonnet

[primal sonnet]

@spring zephyr elites had a meeting today with an official they said if system encounters any suspicious activity then they will ban them otherwise they won't

[velvet bone]

I am not, I am sick and tired of this

I work full time and can't have any fun!!

[modern forge]

@velvet bone They aren't devs

[onyx cairn]

Kindly spam another channel. @velvet bone

[wraith brook]

Work ?

[elfin loom]

nice I waited couple days for my report in their website of a cheater

[primal sonnet]

@drifting jay it happened todat in pmco pakistan

[elfin loom]

that I clearly recorded him for 12 minutes

[modern forge]

Luckily My Account wasn't demoted to Crown I due to the tier protection thanks a lot pubg for this

[polar marsh]

@elfin loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modern forge]

Ok now I feel relief atleast now I don't have to reach ace once again

Thanks

[onyx cairn]

-> #pubg-mobile

[modern forge]

I have one game account which I have forgotted the used social account for login

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @modern forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@low wyvern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modern forge]

The pubg ingame support just don't work as before there is no easy way to reach real support in ingame

[spring zephyr]

@modern forge Check out #faq 2.8.

[warm dove]

High ping any solution

[storm flume]

Please refer to this channel's pinned messages for further information, @warm dove:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[spring zephyr]

@finite sandal Yes, report them in-game.

[night cloak]

I cannot get into matches. It is showing Server Not Responding while I'm having a stable and good internet connection

[warm dove]

High ping solution please

[storm flume]

Please refer to this channel's pinned messages for further information, @warm dove:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[grim helm]

When new update will come?

[storm flume]

We currently do not have a specific release date for the upcoming update, @grim helm. Once we do, we will publish further information in #news.

[polar marsh]

@finite sandal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[placid plinth]

Is paid hacks gurantee that i will play without facing any problem and pubg anti cheat system cannot recognize that...

[hollow hedge]

Is paid hacks gurantee that i will play without facing any problem and pubg anti cheat system cannot recognize that...
@placid plinth Definetely not.

[knotty sun]

That's what I'm waiting for in pubg mobile 1.0.0 namely glass in houses and cars as it's what's shown in the photo

[wraith brook]

That's different version not global one

[potent flint]

Are the new events for india only?

[winged valley]

Guys, is there any actual advantage of placing Free Look camera button right at the centre of crosshairs?

[wraith brook]

@potent flint Which event ?

[potent flint]

I saw a bunch of events on youtube

Some independence india and other stuff

[wraith brook]

@winged valley That's not a problem I guess . It's depends on you btw what makes you feel easier to aim

[vagrant forum]

@winged valley, nothing apart from it visually helping you aim

[toxic mountain]

UC purchase in midasbuy failed via UPI

[winged valley]

@vagrant forum Do you mean that there's a more visible "crosshair" right at the centre of screen?

[wraith brook]

@potent flint Yeah those events are region specific

[vagrant forum]

@potent flint, could be regional. I'm not sure as of now but those most probably are regional events for India.

[wraith brook]

@potent flint Get more information on Indian server

[spring zephyr]

@toxic mountain For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

[e-mail]

[jolly forge]

@winged valley i want to report a cheater he use a wallhack and aimbot

[wraith brook]

@vagrant forum Yeah it's regional

[storm flume]

Hello, @jolly forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[winged valley]

@jolly forge Lol im just a regular user like you. I cant help you

[vagrant forum]

@winged valley, some people just feel more comfortable with it. There isn't any real "advantage" to it.

[winged valley]

@vagrant forum Cool got it

[jolly forge]

@winged valley who can help me !@

[night cloak]

@spring zephyr

[wraith brook]

@jolly forge What's ur issue state it please

[night cloak]

Still contact my ISP?:)

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[potent flint]

Whats the midas buy email

[spring zephyr]

@potent flint [e-mail]

[proud prawn]

any video of cheating in pmco pakistan?

[wraith brook]

@proud prawn Pmco Pakistan is postponed I think

[proud prawn]

@wraith brook yea ik

[wraith brook]

So maybe some steps will be taken

[spring zephyr]

PMCO Pakistan Group Stage has been postponed until further notice.

[fleet lotus]

Do you have any information about when's the next character vochurs event comes?

[storm flume]

We currently do not have a specific release date for the upcoming update, @fleet lotus. Once we do, we will publish further information in #news.

We are unable to provide assistance if you do not ask a question or state a problem, @torn grove. Remember to read through #faq before asking questions in the support channels.

[stable ether]

how to complete witness of the truth achivement?

[tranquil estuary]

Who knows some m416 best attachments

[stable ether]

yes?

what?

[spring zephyr]

@tranquil estuary You can ask that in #pubg-mobile.

[tranquil estuary]

i dont like using compensator, vertical grip, and the stock

[stray heron]

Why u guys didn't take action on hackers in pmco Pakistan

[tranquil estuary]

okay

[night cloak]

Can aptoide app can ban my pubgm?

Account*

It's for checking Fps
And it's not available in Playstore

[spring zephyr]

Why u guys didn't take action on hackers in pmco Pakistan
@stray heron PMCO Pakistan Group Stage has been postponed until further notice.

@night cloak You won't get banned until it will modify the game files. Anyway, 3rd party apps are not recomended, it's better if you won't use it.

[stray heron]

@spring zephyr i know u guys just tries to convince the players that everything is in good hand

@spring zephyr i know nothing going to happen to support fair game

[night cloak]

@spring zephyr I mean i want to see like this

[stray heron]

@night cloak this is done by hacking 😂😂

[night cloak]

I don't remember asking you @stray heron

[stray heron]

@night cloak 😂

@night cloak get a good device then u didn't need to check ur fps😁

[night cloak]

@night cloak get a good device then u didn't need to check ur fps😁
@stray heron give money

[stray heron]

@night cloak 😂😂😂

[white canopy]

I found website where people share vip pmc Cheats

Its all in telegram i think tencent should sue them for letting this happen

[lapis current]

Can anyone tell when will beta PUBG mobile is available in iOS 14

[frosty gull]

high ping please do something

[icy wharf]

@spring zephyr @woven atlas 𝐁𝐫𝐨 𝐜𝐚𝐧 𝐢 𝐮𝐬𝐞 𝐭𝐞𝐧𝐜𝐞𝐧𝐭 𝐠𝐚𝐦𝐢𝐧𝐠 𝐛𝐮𝐝𝐝𝐲 𝐜𝐮𝐳 𝐦𝐲 𝐠𝐚𝐦𝐞 𝐥𝐚𝐠 𝐭𝐨 𝐦𝐮𝐜𝐡 𝐨𝐧 𝐠𝐚𝐦𝐞𝐥𝐨𝐨𝐩 𝐢𝐟 𝐢 𝐮𝐬𝐞 𝐓𝐆𝐁 𝐢𝐭𝐬 𝐠𝐢𝐯𝐞 𝐦𝐞 𝐛𝐚𝐧 𝐨𝐫 𝐧𝐨𝐭 𝐩𝐥𝐳𝐳 𝐭𝐞𝐥𝐥 𝐦𝐞 𝐛𝐫𝐨

[white canopy]

high ping please do something
@frosty gull Its your internet bro pubgcant do anything for it
And make sure you play in the server(continent) where your country is

[storm flume]

You can now access #emulator-chat and #emulator-support, @icy wharf. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@icy wharf Ask in #emulator-support

[brittle jolt]

Hii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brittle jolt. Remember to read through #faq before asking questions in the support channels.

[brittle jolt]

I purchased uc but it will wrongly credited in another pubg id

How to get this in my id

[spring zephyr]

@brittle jolt From where did you bought the UC?

[tranquil crystal]

How can i report cheater

[brittle jolt]

Midasbuy

[storm flume]

Hello, @tranquil crystal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@brittle jolt For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

[e-mail]

[tranquil crystal]

High ping issu in asia servers why

[median slate]

How to increase merit

@tranquil crystalmy ping is stable

40

[tranquil crystal]

@median slate just play solo

[median slate]

I didn't try that

[tranquil crystal]

@median slate you have wifi ?

[median slate]

How to increase merit

@tranquil crystalyes

[storm flume]

Please refer to this channel's pinned messages for further information, @tranquil crystal:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[median slate]

How to increase merit in game

[tranquil crystal]

@median slate play solo brother

[median slate]

Ok

My friend s merit is low to 11

[tranquil crystal]

@median slate problem wifi data ping issu my brother

[median slate]

Mine is full

@tranquil crystalohk

[frozen schooner]

i im sick of cheaters if you cannot ban them instant make a newer lobby for hackers or give us our minus after the hacker gets banned there are so many location hacker in the game when ever we flank them they killed us even if we hide middle of nowhere they directly come and kill us.... thats very frustrating! if u guys cant ban them make a new lobby for cheater where all the cheater will fight against them! i got 3 ban report today but still there are many cheaters!

[tacit fern]

How do you get pubg codes early??

[storm flume]

Please refer to subpoint 3.7 in #faq for further information, @median slate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @frozen schooner!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@tacit fern What?

[copper flume]

Please fix this,whole day I face this problem😫 😫

[tacit fern]

@spring zephyr u know it has a pung redemtion center right??

Pubg*

[celest shadow]

Refer to this pinned message:
#questions message

@copper flume

[copper flume]

@celest shadow already did it

[tacit fern]

Waiting for aditya's msg

[spring zephyr]

@tacit fern You can't get redeem codes here, they only come from official livestreams or events

[tacit fern]

Oh oops ok

Can u give me a YT channel which gives off the codes

Please

[vagrant forum]

The official PUBG Mobile channel/ PUBG Mobile Esports

You can get codes from livestreams there

[tacit fern]

Ok thanks ur faster than Aditya typing

I guess i will just have to wait on a stream

[stable ether]

how to complete witness of the truth achivement?
????

[jovial crypt]

Can i report a user Sponsoring in dms??

Here??

@spring zephyr ayy

Ok

Tnx

[shut wraith]

hillo

[tulip ferry]

if i get banned by mistake bcoz i played with jailbroken iphone, could i get my account back ??

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@tulip ferry you can contact in game customer service for that.

???

[tulip ferry]

@night cloak so its garanteed to get it back ?! And playing with jailbroken device could lead to ban ??

[verbal cloak]

When ever i am playing the game with wifi thr server is getting disconnected continuously any one has any idea what to do???

[storm flume]

You can contact the customer service via the game settings, @tulip ferry. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint #4.5 in #faq for further information, @verbal cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

.pins

check the pins

@night cloak ??

What

refer the bot message to check the pins

^

so should i even play if it’s gonna dc me? lmao

[tulip ferry]

playing with jailbroken iphone could lead to a BAN ??!

[night cloak]

No it wont unless you use some software's

[midnight moat]

I am unable to reconnect to the server through wifi but it is connecting through mobile data whereas I have a high speed connection which is working perfectly with other apps......any suggestions anyone..I have already reinstalled the game and restarted the phone.....I have a one plus 7 pro device

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @midnight moat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tulip ferry]

@night cloak i use only safe shutdown app only bcoz i've icloud bypass

[night cloak]

You could contact the in game Customer service for further

[tulip ferry]

i did that bro before i come here but always bot suggsetions then close conversation

[night cloak]

it wont give you a ban unless you use some software or scripts that are against the ToS of the game.

[tulip ferry]

@night cloak thanks for help 🌷but im afraid to get ban by mistake

[dreamy isle]

Hi there i want to unlink my account , its linked with Facebook and didn’t know how. To do it because in instructions says click on unlink button but there is no button

[night cloak]

@dreamy isle You need to have two social media accounts linked with it.

https://cdn.discordapp.com/attachments/481197473403240451/740162307773956126/unknown.png

[dreamy isle]

Already have its linked with email and game center

But the button still not there

[cinder jay]

Why not add plus points or mines point pls help

Reply

[formal grove]

Hi ! My Facebook account got hacked and they trying to steal my pubg account And the trying to unlink me from Gmail? What do i do?

I really need help

Plzzzzzz

I spent a lot money on my account

My account is like an invest for me help me

[cinder jay]

@night cloak reply

[grim pecan]

Merhaba

Pubg yöneticisine ulaşabilirmiyim

[prisma heron]

@formal grove contact ingame cs

[static apex]

can buying uc from 3rd party sellers get me banned ?

[polar marsh]

@full raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[formal grove]

How do i do that

[night cloak]

@cinder jay It is based on the Kill Rating, Survival Rating and Total Rating, refer #faq 3.3

[vagrant forum]

@static apex, the UC will be deducted in-game if it's purchased from 3rd party sources.

[night cloak]

@formal grove Contact Facebook and login from Google play to cancel the unlink process.

[storm flume]

Please do not use languages other than English, @grim pecan. Refer to #735483472432594994 for regional communities.

[night cloak]

@static apex you can use https://www.pubgmobile.com/pay to make purchases.

Is there any list for available symbols and fonts for ig name?

You can Google it.

I copy those from google and doesn't work

꧁༒꧂ like this

[prisma heron]

@night cloak i complain ingame cs about logging with newer version bug that i have.they can help? Or can u admins can helpe to fix that issue

[night cloak]

It is something need to be solved via in game CS,@prisma heron we Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team.

[storm flume]

Use of unauthorized third-party software or methods, @fierce panther, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[prisma heron]

@night cloak u admin dont have any connection with ingame cs?

[night cloak]

Nope

I believe the bot gives you an answer, @fierce panther.

[sweet sage]

Ping problem 😌😌pubg bug

[vague pewter]

My account has been stolen and the cheat program activated you can help me

[night cloak]

@vague pewter could you explain

[storm flume]

Please refer to this channel's pinned messages for further information, @sweet sage:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[cinder jay]

@night cloak rule per correct but why not add plus points or mines point pls match count but kills not adding as rule for add some Plus or mines point but adding main thing match count . Not unfair ruling regarding

[night cloak]

you can provide a feedback about that in #old

[polar marsh]

@vague pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sweet sage]

I can't play custom because ping problem and bugs please fix this problem 🙏🙏🙏

Reply

[night cloak]

Pinned message, @sweet sage.

[gritty glade]

What is the meaning of this option?

Spawn Island Broadcast / ON - OFF

in BASIC > SETTINGS

[floral moon]

@prisma heron wait for future update.

[night cloak]

The server ping issues collection survey, @sweet sage.

[tacit night]

Pubgm please help i lost my account 😰😰

[vagrant forum]

@gritty glade, if you turn it on then there would be an announcement "We will be taking off soon" about 5 seconds prior to getting on the plane.

[floral moon]

@gritty glade FLIGHT TAKE OFF ANNOUNCEMENT

[vagrant forum]

@tacit night could you explain it more clearly?

[night cloak]

Actually it’s “we will be taking off soon, be prepared”

[gritty glade]

Ok. Thanks dear

[vagrant forum]

Oopsies

[sweet sage]

@night cloak 😌😌😌 so many hacker solo matches

[night cloak]

But that gets annoying so just disable it

[reef fulcrum]

My social media account has been compromised what can I do to get my pubg account back I'm unable to log in because they have change the login settings

[tacit night]

@vagrant forum i lost my account 90days ago by unlink bottom i was linked to Twitter and facebook i unlink facebook and I don't have access to Twitter

[night cloak]

If your account is connected to another social media account then try logging in that way, @reef fulcrum. Nothing you can do, you can’t unlink cause the hacker has to not login through the stolen media account for a week for it to be successfully removed. Try contacting the social media support system.

[vagrant forum]

@tacit night, Contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process.

[tacit night]

@vagrant forum I contact you every time like two months but you didn't recover my account

[reef fulcrum]

@night cloak thank you very much I just needed to confirm that the is a way to prevent me losing my account I just read that they will be able to unlink it after 7 days but if I login it will cancel the unlink

[vagrant forum]

Try contacting them again, @tacit night.

[night cloak]

@tacit night he has the mythic role, they cannot recover your account. Your account is your own responsibility. Nor can the moderators or administrators recover your account as they aren’t developers.

@reef fulcrum to unlink you must not login with the social media account that you want unlinking. Otherwise it will not let you unlink it. So yes, the unlink will get cancelled.

[reef fulcrum]

@night cloak but now my issue is that I play on two different devices one is IOS and the other one is Android on my iOS I do not have the social media that is linked to my Android (Google play) would you recommend me to unlink it and use a social media platform like Facebook?

[tacit night]

@vagrant forum i contact them 10000 times but there's nothing to do

[vagrant forum]

That's quite a bit of exaggeration. The in-game customer service would be your only hope since the discord staff does not work directly under Tencent, @tacit night. Please do try contacting them again.

[night cloak]

@reef fulcrum the best social media would be Apple or iOS Game Center as I think they cannot be hacked unless someone steals your device. Facebook/Twitter can be easily hacked and you have to setup two factor authentication in order for them to be more secure.

[reef fulcrum]

@night cloak thank you very much you are up-to-date with everything keep up the good work you really helping people out there with less knowledge on how to keep the accounts safe thank you once again❤️

[night cloak]

And especially with COVID regulations, Twitter’s support system is very slow. I emailed them a month ago and still haven’t got any response to recover my own account. So, I would highly recommend using something else as the responses are delayed.

[reef fulcrum]

👍

[tacit night]

@vagrant forum i want to till you something your game is trush because is spent all my time and my many to your facking game like you 😣😣

[formal crest]

And especially with COVID regulations, Twitter’s support system is very slow. I emailed them a month ago and still haven’t got any response to recover my own account. So, I would highly recommend using so something else as the responses are delayed.
@night cloak
The good thing about connecting your account via twitter is that eventhough your twitter account gets suspended, you can still enter your pubgM account using the twitter app, on gameloop and mobile phone. With facebook you can’t do that

[reef fulcrum]

Wow I didn't know

[vagrant forum]

@tacit night, if you have any feedbacks related to the game or the customer service then please mention it in #old. Honest feedbacks are welcome, although, please avoid bypassing chat filters.

[reef fulcrum]

@formal crest so if someone is logged in true Twitter and then logs out they will still be able to go into the game?

[formal crest]

Twitter accounts can only get hacked in case the email associated to it is random, and can be guessed and created, then password reset your account through it. So make sure your email is legit and real, and two factor authentication is set up

@formal crest so if someone is logged in true Twitter and then logs out they will still be able to go into the game?
@reef fulcrum Can’t understand what you’re trying to say

[tacit night]

I want Arabic support!!

[night cloak]

@formal crest in my opinion Facebook is better than Twitter. First of all the profile pictures appear more properly and in good quality, you don’t get good quality photos through Twitter as they get minimised. Facebook’s support system is a lot better, Twitter is ignoring a lot of support inquiries at the moment, I’ve had to send several emails cause they just aren’t replying to me, especially because my email is about my account that I cannot access due to losing my phone which had my two factor authentication.

[reef fulcrum]

@formal crest if I log into my Twitter account and then log into pubg through my Twitter account after doing all of that deleting Twitter account will I still be able to log into pubg?

[vagrant forum]

@tacit night, you may join the MENA server if you require assistance in Arabic. The link for it would be in #735483472432594994.

[formal crest]

Every hacked accounts out there are facebook linked. Hacking facebook accounts is easier than twitter.

@night cloak

@reef fulcrum If you unlink your pubg account from twitter, you can’t log in to it again using this same twitter acc

[night cloak]

@formal crest they are hacked because they don’t have two factor authentication or they’re falling for scams.

[floral moon]

@formal crest my Facebook are not hacked it's safe and I also have 2FA, but how hacker linked there twitter to my id I don't know

[polar marsh]

@magic hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[formal crest]

@night cloak Yeah, that’s why in twitter, if you have the 2 factor authentication enabled with your phone number, the hacker won’t be able to access it unless he gets the code sent to your mobile. While with facebook, if it’s not linked with phone number (which is the case of the majority of facebook accounts) he can easily enter it using email and passwords .

[sage grail]

Is it allowed to sell Pubgm accounts ?

[night cloak]

@sage grail no its against ToS

[sage grail]

Ok thnx

[night cloak]

@floral moon you can unlink the hacked social media tho

@formal crest nobody’s stupid enough to give out their email and password unless they’re delusional. Facebook even suggests that your password should contain upper and lower cases, whereas Twitter does not. Twitter will literally let you have your name as your password, whereas Facebook says that’s too obvious, don’t use your name. You can also setup two authentication with Facebook. Also, you'll be asked to enter a special login code or confirm your login attempt each time someone tries accessing Facebook from a browser or mobile device that you don't recognise. You can also get alerts when someone tries logging in from a browser or mobile device that you don't recognise.

[keen jungle]

Cool

So what do I do

!rank

[storm flume]

This command is disabled in this channel, @keen jungle. Please execute the command in #481204134859505684 instead.

[formal crest]

@night cloak The fact that almost all the stolen pubg accounts are facebook linked says a lot.

The problem is that most of facebook users lack the security knowledge. i’m not defending twitter, but opening a twitter account without a phone number is a hard task, and eventually it’ll ask you to associate your acc with one. Whereas in facebook most of users open their accounts with an email only, make it easy to access, then disabling it so you loose your pubg account forever ..

[night cloak]

@formal crest you don’t lose your account, mine is connected to Game Center also so I cannot lose it whatever I do with Facebook.

[analog yew]

hello frnds i need to know how can i contact customer support

[storm flume]

You can contact the customer service via the game settings, @analog yew. Refer to subpoint 5.3 in #faq for further instructions.

[analog yew]

not help alwayes close conversation

[formal crest]

Yours is connected to game center, i’m talking about accounts that are connected to facebook only

[reef fulcrum]

I reported a hacker a month ago with video evidence and they're still not banned?

[celest shadow]

The in-game customer service is one of the only ways that you can seek further assistance on, @analog yew.

[formal crest]

Btw, if your pubg account is connected to twitter, and got hacked, the best they can do is getting your twitter suspended. Even then, you would still access your suspended twitter through app, enter you pubg account, unlink twitter, and link another social media or your email to it.

[night cloak]

You’re making no sense. You can still lose your Twitter account easily when it’s not connected to anything else. You would lose your phone or the sim could expire like mine did making you lose your two step authentication and not having a backup code, @formal crest. In this case you’d be screwed cause contacting support would get you no response.

[polar marsh]

@analog yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[formal crest]

Btw, if your pubg account is connected to twitter, and got hacked, the best they can do is getting your twitter suspended. Even then, you would still access your suspended twitter through app, enter you pubg account, unlink twitter, and link another social media or your email to it.

@night cloak

[night cloak]

@formal crest you cannot unlink Twitter when you’re logged into it.

So you are still not making any sense.

[formal crest]

You can link your pubg to another social media, then unlink twitter

[night cloak]

You can’t if it’s hacked and someone keeps logging in, it takes 7 days to unlink and you must not log in through the social media account or it gets cancelled.

And like I said if you only have Twitter connected and nothing else, you cannot unlink. What would you do?

Lose all your data?

[formal crest]

The same goes to facebook, they hack it and gets it disabled, and they link it to gmail or twitter. So in both cases, we loose our account if it’s well protected

[gloomy hare]

Is it possible to delete the feature of linking the game to the email and the iPhone because of the problems we face, especially as it is an experiment?

[night cloak]

What do you mean, @gloomy hare?

Unlinking feature?

[gloomy hare]

I mean linking the game to the e-mail, and the phone has problems and failed to enter. Is it possible to delete it?

[night cloak]

Guys, stop saying the word bean without the e cause you’re just gonna get the same bot message.

@gloomy hare you cannot unlink your email once it has been linked. So far you can only unlink Twitter and Facebook.

[gloomy hare]

My account was stolen and linked to my e-mail and many accounts. Also, why do not the e-mail link be disassembled, especially since it is a trial?

[raw edge]

bored

[celest shadow]

Hello, @gloomy hare. The email linking feature is still at beta. Any issues related to it should be addressed and improved soon for better user experience. Contact customer service for further assistance if needed.

[autumn ivy]

My account is linked to facebook & play games I changed profile pic on both but it still shows my old pfp on my pubg id

[tepid stratus]

@autumn ivy It take some time to sync with the game

[autumn ivy]

How long?

[tepid stratus]

Maximum 24h

[autumn ivy]

K

Thx

[night cloak]

Facebook takes 24h and Twitter takes 1 week 😂

[coarse depot]

Is there any way to get the pineapple set now

[viral ocean]

My pubgm has a static sound

[polar marsh]

@cobalt axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viral ocean]

Is it because of im playing on a such low sound?

Because it seems like it

[drowsy holly]

I was playing game and suddenly error came on my screen login from another location i quickly went to my facebook and it was hacked and disabled later
The person who hacked my account is using 3rd party tools to get my account banned he also wrote it on my signature in game that this acc will be banned for 10 years my email is also linked with pubg please unlink social media account from my pubg ID ,please i need help ASAP

[night cloak]

@drowsy holly For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

@coarse depot If it is available in store, yeah.

[gloomy hare]

Experimental, I mean, can this feature be permanently deleted ???

[polar marsh]

@drowsy holly:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[placid hamlet]

Hello any Mode here?

[tepid stratus]

Just ask your question here

[polar marsh]

@placid hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt axle]

Hey my account is connected with 2 acc google and Facebook and i want to unlink Facebook and link twitter so. There will be any prob????

[tepid stratus]

@cobalt axle 2 google acc?

Hey my account is connected with 2 acc google and Facebook and i want to unlink Facebook and link twitter so. There will be any prob????
@cobalt axle
No

[cobalt axle]

Nops 1 google and 1 Facebook

Like the permanent. ___

Fill up

It will mute me so

[tepid stratus]

read #faq 2.5@cobalt axle

[polar marsh]

@royal gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left lily]

hello i wanna to unlink my 3rd login by email can i do this?

[cobalt axle]

@tepid stratus ohk thx

[tepid stratus]

@left lily No you can't unlink E-mail

[polar marsh]

@terse lintel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left lily]

if this option can be edited or no

[tepid stratus]

@left lily The email linking is in Beta so you'll face some issues.

[elder pecan]

I have a query regarding unlinking. I had two platforms linked twitter and facebook. So today my facebook account got unlinked successfully and I added a gmail account. So now again I have two platforms linked. Twitter and Gmail. Now I want to unlink twitter one too which was linked earlier but will I lose my data? I want to know

[tepid stratus]

I have a query regarding unlinking. I had two platforms linked twitter and facebook. So today my facebook account got unlinked successfully and I added a gmail account. So now again I have two platforms linked. Twitter and Gmail. Now I want to unlink twitter one too which was linked earlier but will I lose my data? I want to know
@elder pecan No you can unlink your Twitter as well

[neat bronze]

When will the hellfire akm skin will be available again

[placid plinth]

If i use paid hacks this means i will play without any issue...??? Pubg anti cheat system cannot detect it??

[tepid stratus]

@neat bronze No info about that keep eyes on #news

@placid plinth you'll get ban for sure

[neat bronze]

@placid plinth wtf 😂😂

[vital wadi]

Anyone mod here

[polar marsh]

@placid plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tepid stratus]

@vital wadi Just ask your question here

[onyx cairn]

What's the matter? @vital wadi

[polar marsh]

@candid oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital wadi]

I'm unable to paly tdms

[tepid stratus]

@vital wadi what's the issue?

[polar marsh]

@vital wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[neat bronze]

I want know who developed pubg mobile is it tencent or bluehole

[onyx cairn]

Developers are Lightspeed & Quantum Studios, a Tencent Games Company.

You can see it every time, you're starting the game, @neat bronze.

[gritty glade]

Developers are Lightspeed & Quantum Studios, a Tencent Games Company.
@onyx cairn

So what is the Role Of South Korea In PUBG MOBILE?

[neat bronze]

@onyx cairn

So what is the Role Of South Korea In PUBG MOBILE?
@gritty glade itkink they created the concept that is called pubg

[onyx cairn]

You need to understand the whole PUBG universe for this. It's not only one company. There are a lot of. South Korea is the home of the PUBG CORP.

[unkempt trout]

any active code for pubg? i want helmet, but i dont have money to buy creates 😫

[onyx cairn]

No, watch out for the live streams on PUBGM and PUBGM ESPORTS YouTube channels. There you can get some.

[unkempt trout]

ty for tje tips

[tepid stratus]

@mental nebula use #pubg-mobile / #chat

[onyx cairn]

Ask about this in Pakistan Discord server from #735483472432594994, @mental nebula.
Don't spam it here.

[night cloak]

@vital sluice Hey bro, did you see #old everyone is complaining bout the ping issue. Same for me.. facing server not responding or request timed out everytime I'm playing it from WiFi. Even data is also not helping. Could you forward these to the dev team?

[vital sluice]

Please check the pinned message of this channel, @night cloak. We are collecting the information to further forward it to the team.

[shadow current]

Any can help me pls?

[night cloak]

What happend?

[shadow current]

Why i cant see animation in game?

[night cloak]

@shadow current please state your issue.

@shadow current screenshot/recoding?

[shadow current]

I have recording

Send you?

[night cloak]

Are you able to send it here?

[shadow current]

@night cloak when i open a crate i dont see animation i see black screen

[tulip thistle]

'names of hacker are missing

[shadow current]

@tulip thistle he have special characters thats why you cant see name

[tepid stratus]

He is using special fonts like 'ŪĪ'etc

[night cloak]

someone hacked my twitter acc and he link his e-mail in my pubg acc .. now i restore my twitter how can i remove his e-mail ?

[tepid stratus]

@night cloak you can't remove email

[night cloak]

how can i fix that ? he now open my acc with me ?

[tepid stratus]

@drifting jay if you have any doubt check it

Playing from s2

[onyx cairn]

That's the wrong place for discussions, @drifting jay.

[night cloak]

stop that discussions guys .. i need help

[onyx cairn]

No, they are not wrong, just incomplete, but not wrong.

[tepid stratus]

if I set my name to RONYŪ69 it will show like RONY 69

[night cloak]

@onyx cairn can u help me ???

[tepid stratus]

@night cloak you can't unlink E-mail ATM

[onyx cairn]

Better help others than complaining. @tulip thistle the IGN is unimportant for this report, their in game ID is the most important part of this report. So even if it's showing no name, your report will be forwarded after submitting.

[eager scarab]

What is this???
Team up PUBG!!!
Ban them please

[onyx cairn]

Unfortunately you cannot unlink email addresses yet. You need to contact the customer service regarding it. @night cloak

[night cloak]

@onyx cairn them can help me ?

[onyx cairn]

Please report them directly in game, @eager scarab!

Yes, they should help you as we can't do anything here. @night cloak

[eager scarab]

@onyx cairn then what????

[night cloak]

@onyx cairn Ty

[onyx cairn]

Teaming gets punished accordingly. @eager scarab

[polar marsh]

@glossy plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager scarab]

This is pullshit

[onyx cairn]

You're welcome and I hope you can fix this issue. I'm sorry for any inconvenience. @night cloak

No it's not. Try not to bypass chat filters if you're not up to follow the given rules. @eager scarab

[eager scarab]

This company doesn’t respect us in the game why should i stuck to the rules?

[onyx cairn]

Because you agreed to them using their platforms and the game.

[night cloak]

[flat bobcat]

I haven’t played for a month. Is the game still as hacker-infested as back then?

[jade cliff]

Guys help, how can I buy RP prime plus? The button in the RP thing is not there. Please help

[tiny crow]

@onyx cairn How can i download the HD picture of PUBG maps?

[night cloak]

Yes it is @flat bobcat you can ask that question in #pubg-mobile

@jade cliff what device are you on?

[tiny crow]

@night cloak can u help me?

[flat bobcat]

Thanks @night cloak , was already directed there.

[night cloak]

I can try whts up?

[tulip thistle]

@shadow current no when i spectating him his name showing no special character use

[sharp onyx]

@tiny crow You can use google for that. Staff cant provide you official assets or other media

[night cloak]

@tulip thistle take the number combination below there name (player ID)

[tiny crow]

i don't need official asset .Just a picture of the map.
There is no picture of map which is in good resulation

[night cloak]

You’ll need to find that else where.

[tiny crow]

ok thanks for your time

[dense valley]

Hello is there any possible way to get back hacked account

Or lost acc.

[night cloak]

@dense valley please contact in game customer service. Refer to #faq sub point 5.3

[dense valley]

Tnx but itsn't giveing any solution

[night cloak]

We cannot help with account related issues.

[topaz storm]

News on beta for ios 14

[zenith orbit]

Can anyone help how to fix connection terminating due to data error with clint?

[muted steppe]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @muted steppe. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@muted steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@long tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[daring panther]

Why I am receiving 30minute ban?

[polar marsh]

@daring panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@olive skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden anvil]

Im really mad with the game... to many hackers, and nothing's happen

[jaunty kernel]

Where can i get direct contact with a staff

@short eagle

[leaden anvil]

I have evidence (videos) and I think it's better to show to everyone

[storm flume]

Hello, @leaden anvil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[short eagle]

@jaunty kernel what is it about

[jaunty kernel]

To file a unban

Like this

I’ve sent it in game

But i think its faster if i get to talk with a staff right away since i have proof

[night cloak]

Nothing the staff here can do about that, @jaunty kernel.

[jaunty kernel]

I suppose then but is there a link to contact pubgm customer service?

[night cloak]

They are not support agents so they can not do anything for you. Yes, there should be a file claim option somewhere so try using that and making a claim.

[jaunty kernel]

Did but thats so slow

[night cloak]

The responses are delayed, @jaunty kernel. Check the pinned messages.

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[calm gorge]

My account has been stolen and it has been linked to the thief's email. I want to untie the email

5172085663

Please, I want to break the link from the thief email

[jaunty kernel]

Aighty ty

[storm flume]

You can contact the customer service via the game settings, @calm gorge. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

How was it stolen, @calm gorge? Your account should be your own responsibility. Please ensure that you do not give away your email and password. Alternatively, you should enable two step authentication in the future to add more security to your account. I guess now it’s going to be tough for you to unlink the thief’s email as there is no way to remove email addresses. The unlinking feature is not available for emails and some social media, apologies. However, contact customer support.

[winged umbra]

Hello. I can't recover my password...? Nothing is sent to my email. I have access to it to receive the verification code, but I'm not receiving it.
Does anyone know how to fix this?
Thank you.

[night cloak]

For what social media, @winged umbra? You might have to contact their support.

[winged umbra]

It's linked to my email account. I click "Reset password" and it shows an empty verification code slot I need to fill so I click "Go" but nothing is sent..? :/

[night cloak]

Are you sure it’s the right email? Maybe it might take some time to send.

[winged umbra]

Yes, I've been double checking it for awhile now. And when the code is sent(does take some time) it says the code is wrong every time.

[calm gorge]

My account was stolen through Twitter, and the thief linked his private e-mail, and now if I entered through social media programs, he enters the game via e-mail. I just want to disengage the thief e-mail.

5172085663 ID

[night cloak]

You can contact the customer service via the game settings, @calm gorge. Refer to subpoint 5.3 in #faq for further instructions.

The code is wrong because you keep double clicking, @winged umbra. Once you press send code just wait and use the code that’s sent to you. If you double click then you’re just regenerating the code that’s already been sent to you.

[winged umbra]

@night cloak where am I supposed to click here...? :/

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[acoustic lodge]

How can i fix this issue?

Its logging me out and i can log back in

[polar marsh]

@acoustic lodge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[naive hatch]

I need help My account was hacked

He hacked my fb account and closed it and connect the pubg account by Twitter

[pastel atlas]

@naive hatch why you gave him your fb credentials

[naive hatch]

I don't but he tell me that we play together in live stream and by Facebook and i click the link and he hacked fb account and closed it forever

[pastel atlas]

@naive hatch sorry but you need to contact facebook for this matter

@acoustic lodge you got a ban

[polar marsh]

@naive hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@naive hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@heady stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fickle lantern]

Hello, A hacker got access to my account through one of the social networks. I contacted support in the game and provided all the necessary information. Will they unlink the account the hacker has access to?

[serene meteor]

why there isn’t any option for substitute player in PMBC registration form?! @winged umbra

[pastel atlas]

@fickle lantern maybe but you need to contact the social media guys first

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fickle lantern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fickle lantern]

I cannot unlink the social network because the hacker is canceling this action. 7 days have to wait

[pastel atlas]

@fickle lantern you just delete the social media I guess

And keep your account logged in with the alternate social media

[vestal jewel]

sir

[fickle lantern]

I don't have acess to hacked social media account

[vestal jewel]

uaz skin season 12 rp rewards is back real or fake?

[night cloak]

when the time 16:23 by egypt time

[polar marsh]

@vapid breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@fickle lantern you need to message in game support as we cannot help with account related issues.

@night cloak you can google the time.

[fickle lantern]

But they very long answer

[night cloak]

That’s your only option. (Or contact social media platform support that was hacked)

[calm gorge]

Please, I want to unlock the link with the email, because the thief enters through the email

[night cloak]

What’s your issue @calm gorge ?

[calm gorge]

Strange, there is no solution to disassemble the email link. The account thief enters via email, please

[night cloak]

@calm gorge you need to contact in game support as we cannot help with account related issues.

[calm gorge]

My problem is that my account was stolen through Twitter and the account got it back, but the thief connected an email to the game and entered via email.

I want to contact technical support sooner

[night cloak]

@calm gorge you need to contact in game support as we cannot help with account related issues.
@night cloak

[fickle lantern]

The same problem

[night cloak]

@drifting jay Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[remote ice]

Let me help him

[night cloak]

@drifting jay why complain in here then.

Please move to a discussion channel. #pubg-mobile & #chat.

@drifting jay Please move to a discussion channel. #pubg-mobile & #chat.

[polar marsh]

@smoky kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[safe birch]

is team killing and reviving for a mission exploting?

[night cloak]

I don’t think it’ll count towards your mission.

[safe birch]

hmm ok then

[tawny veldt]

Hi u can give me email pubg upport

[night cloak]

Sure, @tawny veldt [e-mail]

Hello

How may I help you @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tribal siren]

Hello support

[night cloak]

How may I help you @tribal siren

[tribal siren]

i have sent details about the hacker but the player that playing with him also cheater he didn't get ban only the one i gave ID

i am ready to send again

[night cloak]

i am getting high ping (constant 150+) even my internet is good

@night cloak check the latest pinned message in this channel.

[light sparrow]

Tooooooooo much hackers In Europe Server 😬 Impossible to do rank push.

[night cloak]

@tribal siren #cheater-reports was only just closed so you’ll need to wait some time in the mean time you can use this link http://cheater-report.pubgm.cc/, if you wish, the channel will reopen once all the current reports have been processed.

@light sparrow feedback is appreciated in #old.

[tribal siren]

i already report the player and he got ban but the one playing with him also using hack and showing in same video but he didn't get ban

[night cloak]

@tribal siren #cheater-reports was only just closed so you’ll need to wait some time in the meantime you can use this link http://cheater-report.pubgm.cc/, if you wish, the channel will reopen once all the current reports have been processed.
@night cloak

Did you report both of them @tribal siren ?

[tribal siren]

no only one ID but in video both of them clearly showing

but i have many players i am trying hard to support

[night cloak]

Please refer to the link I’ve given you or wait for #cheater-reports to reopen.

[tribal siren]

cause nowadays not possible to play in Europe server each game 2-3 hack

[storm willow]

@tribal siren you can report only one ID with a video

[tribal siren]

ok thank you so much but waiting the channel to open this is so difficult

[storm willow]

It was open for a long time yesterday .

[night cloak]

You can use the link provided in the mean time.

[tribal siren]

@tribal siren you can report only one ID with a video
@storm willow but as the player with hack they have to get ban also

You can use the link provided in the mean time.
@night cloak yes i am using everyday at least 10 times reporting

[storm willow]

@tribal siren they system will detect if they actively team up with cheaters.
The report method via #discord will focus on reported cheater in the video.

[tribal siren]

It was open for a long time yesterday .
@storm willow yes i know and i was the first one that i sent but fortunately the player got ban then my message deleted

@tribal siren they system will detect if they actively team up with cheaters.
The report method via #discord will focus on reported cheater in the video.
@storm willow the system is poor to detect hackers honestly

[storm willow]

It does detect, slow but efficient.

[tribal siren]

It does detect, slow but efficient.
@storm willow i dont know if allowed here to bring links ... many websites selling hack monthly 59USD without getting ban

[night cloak]

Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

[rugged dune]

they are asking game related questions

[night cloak]

They’ve been answered.

[rugged dune]

no they haven’t

[storm willow]

@drifting jay it’s a popular game, so the fight with hackers will be like cat and mouse, the team is doing their best. You can also follow #news for latest security measures.

[rugged dune]

@drifting jay i happen to be quite good with computers and have big knowledge of these kind of things and pubg in general (pc console and mobile together) have a very cheap easy to bypass anticheat. as long as you only turn on and off the hacks as you need them and have a non jail broken phone you will most likely not get banned. they use a very cheap system with tons of backdoors and weak firewalls. it’s really easy to get around.

[storm willow]

You can add feedback in #old and let the developers know about cheaters issue.

[rugged dune]

^^thats how u answer a question @night cloak

[cyan citrus]

@drifting jay it’s a popular game, so the fight with hackers will be like cat and mouse, the team is doing their best. You can also follow #news for latest security measures.
@storm willow fortine and other games are popular too with less hackers (almost none)

[tribal siren]

Lol i swear if u guys would give me permission to ban cheaters
@drifting jay exactly there is glitch that they attack server and all the player get disconnect

[rugged dune]

@drifting jay i hope i helped better than they did lmao

[tribal siren]

@drifting jay it’s a popular game, so the fight with hackers will be like cat and mouse, the team is doing their best. You can also follow #news for latest security measures.
@storm willow pubg steam there is no cheaters hardly you face one hack

[rugged dune]

lmao ye

[storm willow]

The number of Mobile users is considerable greater than PC gamers.

Please move to #chat or #pubg-mobile

[rugged dune]

they say they have a team who reviews but they barely do so, for the most part it’s moderated by that cheap anti cheat i was talking about

[cyan citrus]

Really ? That is your excuse ? The anticheat doesn't even work

[rugged dune]

if you know literally anything about coding you can put together a hack in 30 minutes

i know bc i’ve done it lmao

[storm willow]

You are free to post your feedbacks in #old

Move to #chat

[rugged dune]

he’s mad bc i’m telling people the truth lmao

[storm willow]

Do not clutter support channel.

[rugged dune]

i’m not.

ask anyone here.

[storm willow]

You can tell the truth in general channel where many people can read

[rugged dune]

im supporting

@drifting jay

[storm willow]

I’m not gonna tell again. Use #chat

[polar marsh]

@ebon compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vale crane]

@OP ✓#8289 I want to report a cheater in the game

[polar marsh]

@calm gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @vale crane!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[frosty gull]

bro please resolve ping issue i am complaining every day

[celest shadow]

Refer to this pinned message:
#questions message

@frosty gull

[celest shadow]

Please be advised that this channel is reserved for PUBG Mobile related support, @snow sky.

[worthy comet]

This guy was hacking

[storm flume]

Hello, @worthy comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@worthy comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[snow sky]

Okay 😅

[stone river]

Please

[polar marsh]

@stone river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

my pubg mobile account is hacked

and he is linked from twitter i want to unlink his account

[wraith brook]

@night cloak Can u still access to your account ?

[night cloak]

i have access from facebook

yes

[wraith brook]

@night cloak Unlink twitter

[night cloak]

i want to unlink

[wraith brook]

So can't you ?

[night cloak]

There's an option to unlink in basic settings

It will gonna take 7 days to be unlinked

[swift stump]

O dadi te rkha ne

[night cloak]

but he is login before 7 days

[wraith brook]

@swift stump Use English

@night cloak Contact Customer service they may help you

[night cloak]

If you have access to your pubg mobile account then unlink your twiiter Asap @night cloak

[wraith brook]

@swift stump Let me report you

[swift stump]

Why you report me my love

[night cloak]

@swift stump move to #chat or #pubg-mobile

what is aap

asap

[wraith brook]

As soon as possible

[swift stump]

I am having the same issue someone link his twiiter with my main account

[night cloak]

And keep this channel clean and use this for support @swift stump

[wraith brook]

So do the same step

As we are telling to malik

[swift stump]

Nothing will happend i"ll try all of these

[night cloak]

plz help me

@night cloak do you know how to unlink a social account tho?

[wraith brook]

@night cloak You have to unlink twitter . Try again and contact customer service

@night cloak He tried once I think but the hacker login so process gets cancelled

[night cloak]

yes

Ah i see

and custamer servers take a so much time

Have you tried resetting the password of your twitter account?

i have only facebook account

So all you can do is try to unlink twitter account whenever you can and before that contact the customer service ingame

[outer field]

How will the winners get their prize?

[vagrant forum]

Be patient and wait for the customer service to respond, @night cloak.

@outer field, winners of what exactly?

[outer field]

Livik tour guides

[wraith brook]

So how someone linked their account with your id ?

[night cloak]

he is hacked my pubg account

facebool account

By hacking your twitter account right?@night cloak

[wraith brook]

[night cloak]

facbook

[wraith brook]

You said twitter first

[sand path]

How will the winners get their prize?
@outer field
They'll be announced and contacted.

[night cloak]

nono facebook

[lean grove]

Hi bro my frd purchased royale pass yesterday but he didn't received that till now...the proof is in below

[night cloak]

@night cloak if you still have access to your pubgm account by your fb account as you said before please contact customer services ingame ty

@lean grove In case of purchased items not being delivered to your account, please contact the customer service via the game settings. Refer to subpoint 5.3 for further instructions. The following information is required:

▫️ Username or user identification of the account the purchase was made on.
▫️ Screenshot of the purchase receipt, including order number, date, time and amount.

[vagrant forum]

@night cloak, change your facebook password and enable two-factor authentication. As for unlinking the hacker's twitter account, contact the in-game customer support and be patient.

[night cloak]

Please remove those screenshots @lean grove that’s sensitive information.

[onyx lark]

one question if u renew prime plus u will get 300 uc .rename card these all or not???

[polar marsh]

@analog cradle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx lark]

one question if u renew prime plus u will get 300 uc .rename card these all or not???

[steel mantle]

How to send gifts to someone in game?

[lofty sail]

How come my account maybe at risk?

[night cloak]

@steel mantle you can send some specific items to your ingame friends only

@steel mantle there’s a little gift button in certain items. You click that then follow that.

From the shop i mean

@lofty sail that looks like a a App Store related issue please contact them.

[harsh nebula]

Any update about Bonus Challenge shop refreshment?

[night cloak]

@harsh nebula please ask that in the PUBGM India server you can find it via #735483472432594994.

[harsh nebula]

They don't give answers

[night cloak]

Just have patience.

[harsh nebula]

@night cloak
Yes but I need Royal pass bro

[sand path]

How come my account maybe at risk?
@lofty sail
Your account must have been logged in through another location. Secure it.

[night cloak]

Only radio can be gifted in Global accounts @steel mantle *

@harsh nebula sorry but I don’t have a answer, to get the best answer ask in the PUBG MOBILE India server .

enable two-factor authentication. As for unlinking the hacker's twitter account how i do

@night cloak Incorrect you can gift outfits too.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[harsh nebula]

@night cloak
Ok as you say so

[night cloak]

@night cloak which outfits sir :/

@night cloak there’s a limited amount of items you can gift check the item shop and it’ll have a present next to it (if it’s gift able)

[lofty sail]

@sand path if i login on different location can it be the cause?

[sand path]

Yes

[night cloak]

@night cloak

why everytime i unlink my disabled facebook it resets???? although its disabled and i cant even login with it?
it was 2 days left to be removed and it went back to linked

@night cloak if you login through the social media that is in the process of being unlinked it’ll cancel the unlinking process.

i said it's disabled and i can't even login with it

[lofty sail]

Damn

[night cloak]

everytime it resets itself and i try to unlink again and it go to 3 days and its linked again

@night cloak please contact in game support.

the ingame support only for purchase issuess not linking stuff

It’s for account related issues.

[lofty sail]

So how can I purchase uc?

[celest shadow]

For account related issues, contact the in-game customer service, @night cloak. They will be able to assist you, be patient on the response.

[vagrant forum]

@lofty sail, you can use the official website, https://www.pubgmobile.com/pay

[night cloak]

how i can contact them?? it's only bots and hot topis channels

@night cloak click “contact us” on the top right if you give the correct response you’ll be in contact with someone to assist you with your issue.

[celest shadow]

A support agent will reach out to you when one of them receives your support ticket, @night cloak. A bot response is the first step to customer service, waiting times could be longer due to the COVID-19 crisis.

[lofty sail]

Is it going to come off or i should contact in game @vagrant forum

Service

[onyx lark]

one question if u renew prime plus u will get 300 uc .rename card these all or not???

[thorn flame]

Hi

[vagrant forum]

If you purchase it through the website, @lofty sail, the UC will directly be added to your account.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @thorn flame. Remember to read through #faq before asking questions in the support channels.

[thorn flame]

I wanna ask that if we purchased anything, we get leopard mask on 1st purchase

Then do we get now?

[onyx lark]

reply me please one question if u renew prime plus u will get 300 uc .rename card these all or not???

[thorn flame]

Yes

[night cloak]

@onyx lark please wait patiently for someone who has a answer spamming the message doesn’t magically make a answer appear.

[lofty sail]

I use a different device to buy uc thats why

[night cloak]

@celest shadow it always end the conversation and i can't reach support only talking with bots

[lofty sail]

How does it cause a problem

[thorn flame]

I wanna ask that if we purchased anything, we get leopard mask on 1st purchase

[onyx lark]

@night cloak okay im waiting

[thorn flame]

Do we get it now

Why not?

I dont have any mythics and that mask is dope too

😀

[lofty sail]

@sand path

@vagrant forum

[thorn flame]

Pls tell

[wraith brook]

@lofty sail Wait for answer don't ping many

[celest shadow]

@onyx lark,

Android: The Prime Plus will get you 900 UC Special Supply Voucher, 100 Royale Pass Points, a Special RP Rank Card, and a 10% discount when redeeming items with RP points.

iOS: As of now, the for RP Prime/Prime Plus is only Android (PUBG MOBILE x Google Play Store) collaboration. You may refer to the Prime/Prime Plus section in the game.

[onyx lark]

@celest shadow today my old prime plus is end so i renew it but not yet recieved 300 uc and rename card

[celest shadow]

The RP Prime variant is the one that will give you 300 UC, 100 RP points and 10% discount when redeeming items with RP points.

Are you on iOS, @onyx lark?

[lofty sail]

Ok help me @wraith brook

[onyx lark]

@celest shadow android

[celest shadow]

Could you send me a screenshot, @onyx lark?

[onyx lark]

okay@celest shadow

[lofty sail]

How can my account be at risk because i login different location?@m @wraith brook

[onyx lark]

@celest shadow

[cinder ermine]

@night cloak Team RiskOp in pmco Pakistan using sharpshooter hack

[onyx lark]

@celest shadow i didnt get new prime plus 300 uc and rename card

[celest shadow]

Give it another day to refresh, @onyx lark. Feel free to ping me tomorrow of the status.

[onyx lark]

@celest shadow okay thankss so much

[night cloak]

@cinder ermine u can mail pubg mobile esports regarding it

@cinder ermine Please send a mail to: [e-mail]

Also ya you are using virtual which I can see / using virtual might get ur account banned for 10 years @cinder ermine

[cinder ermine]

They didn’t help they say it’s nothing in reply while it clearly shows its hack using all know what those icons on screen are.

[celest shadow]

@onyx cairn

PMCO Pakistan Group Stage has been postponed until further notice. Thank you for all the reports regarding PMCO Pakistan. The team actually reviews all your reports and is currently investigating all matches, @cinder ermine.

[lofty sail]

Can i be suspended?

[small dagger]

help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @small dagger. Remember to read through #faq before asking questions in the support channels.

[queen dune]

#Help
My friend mail id hacked yesterday evening, hacker deleted his facebook id, now he is unable to log in pubg mobile using facebook and mail id , help him to recover his pubg id
Player id -5219053726
Mail id [e-mail]

[small dagger]

#help