questions

[minor bone]

@night cloak i c. tyvm buddy

[fringe folio]

iOS 14 beta 4 unable to install problem facings please do help

iOS 14 beta 4 unable to install problem facings please do help

[night cloak]

Is ipad allowed in PMBC 2020???

[vagrant forum]

@fringe folio, there are some issues with iOS 14. iOS 13 and below are able to run the beta, you might have to wait for a few days in order to play it.

Contact GrandMaster#9839 for PMBC queries, @night cloak

[polar marsh]

@worthy egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tiny thistle]

Pubg khatak and garba never played world cup

[green gorge]

Help!!!! What are you doing? You cannot help me for more than 90 days with the social network decoupling. I was hacked on Facebook and then the hacker attached his mail, please help. First, the bot answered me and said what needs to be done and it will take 90 days, I did. It's already been 90 days.

[spring zephyr]

@tiny thistle Report that in #old.

[lapis current]

Can I play beta PUBG mobile in iOS 0.14 by Sunday
@sharp onyx

[storm flume]

You can contact the customer service via the game settings, @green gorge. Refer to subpoint 5.3 in #faq for further instructions.

[lapis current]

Can I play beta PUBG mobile in iOS 0.14 by Sunday
@sharp onyx🙏

Please tell

[spring zephyr]

@lapis current It's better if you won't spam that, just wait patiently.

[green gorge]

Help!!!! What are you doing? You cannot help me for more than 90 days with the social network decoupling. I was hacked on Facebook and then the hacker attached his mail, please help. First, the bot answered me and said what needs to be done and it will take 90 days, I did. It's already been 90 days.

[spring zephyr]

Wait patiently for their response...

[green gorge]

How many ?

If they couldn't answer for 90 days

[sonic wraith]

@elfin canopy can you please reply to my feedback in #old

[celest shadow]

Be patient till a support agent responds to your support ticket, @green gorge.

[green gorge]

Be patient till a support agent responds to your support ticket, @green gorge.
@celest shadow They promised to answer me as early as a few days ago

[celest shadow]

Could you provide a screenshot, @green gorge?

[night cloak]

@pine ridge

check DM

[dense root]

How to get Pubg server news directly into a discord server?

[night cloak]

@elfin canopy can you give me one more 3 MB update

[merry kiln]

@night cloak no please then ping will be above 500

[elfin canopy]

@sonic wraith I cannot reply to it, as it's not a general enquiry. That's a feedback, community team will look into it.

@night cloak huh. It's not upto me.

[night cloak]

@elfin canopy

[elfin canopy]

Move back to discussion channel.

[celest shadow]

Click on the "Follow" button on channels with the 📢 symbol (#news), @dense root. Make sure that your role in the server you want the news to be published has "Manage Webhooks" enabled or higher permissions such as "Administrator"

[toxic cipher]

4658030227

[sand path]

@toxic cipher yes?

[lapis current]

Can I play beta PUBG mobile in iOS 0.14 by Sunday
@sharp onyx🙏

[robust geyser]

Hi! sometimes when i approach a teammate to revive them, the revive button does not appear. Any solution to this?

[lapis current]

Hi! sometimes when i approach a teammate to revive them, the revive button does not appear. Any solution to this?
@robust geyser jump 4-5 times

[sand path]

Or go back a forth a couple of times.

[robust geyser]

ok but i knew these
sadly those dumb randoms start panicking

anyways thanks

[celest shadow]

Try to put your weapons away when that occurs, @robust geyser. The revive button should appear quicker.

[night cloak]

@elfin canopy I already done that but after somedays ping fix for 2 3 day and started again

[graceful girder]

Hellooo any plan for fixing render issues

[robust geyser]

@celest shadow ooh this was the type of solution i was looking for. Thanks!

[sonic wraith]

@elfin canopy ok👍

[orchid bison]

Someone of you must come to play with me only one game to look at the situation of cheaters. I make a lot of reports without any benefit.

[maiden bear]

Hello

[orchid bison]

Hello

[polar marsh]

@maiden bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

Can I play beta PUBG mobile in iOS 0.14 by Sunday
@sharp onyx🙏
@lapis current
Idk when it will be fixed, but it will be fixed soon

[polar marsh]

@toxic cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lapis current]

@lapis current
Idk when it will be fixed, but it will be fixed soon
@sharp onyx thank you

[storm flume]

Hello, @orchid bison!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@meager oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[placid terrace]

i downloaded the beta version and after downloading the update this error occurred what can i do

[brave wolf]

@placid terrace check u enough space

[orchid bison]

Hello, @orchid bison!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume My friend, there is a big bug you have already. I followed these steps without any benefit and everyone in the Arab Gulf uses X-rays and automatic correction. I am very upset about what is happening.

[placid terrace]

@brave wolf I checked i am having 4 more gb i am using memu player emulator so i am having enough space

[brave wolf]

@placid terrace sorry I don't know about pc.

[spring zephyr]

@placid terrace The BETA version is not meant to be played on a emu.

[placid terrace]

i have played eralier in my emu also where is the files located so i can transfer it to my mobile

[rain orchid]

Will infection mode come again

[limpid socket]

No news on that

Keep an eye on #news

@placid terrace if you’re using emulator use #emulator-chat

[rain orchid]

Will ERANGLE will be removed after coming of ERANGLE 2.0

[vagrant forum]

Erangel 2.0 is just a modified version of erangel, @rain orchid.

[placid terrace]

@limpid socket where is #emulator chat

[limpid socket]

Yes, most likely it’ll be replaced, but it’s still in beta

Mav^ giv him the role please

[storm flume]

You can now access #emulator-chat and #emulator-support, @placid terrace. Revert this at any time by sending .emulator in #481204134859505684.

[elfin canopy]

I'm PUBG MOBILE Discord server moderator, @nocturne forum. I'm not employed by Tencent or PUBGM.

[rain orchid]

When the sunny character comes ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @rain orchid. Once we do, we will publish further information in #news.

[blazing sable]

Hello
I want to talk a human supporter not bots 😑😑

[spring zephyr]

We are unable to provide assistance if you do not ask a question or state a problem, @blazing sable . Remember to read through #faq before asking questions in the support channels.

[rancid mist]

Hi

[nocturne forum]

@elfin canopy can I talk with pubg devs

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rancid mist. Remember to read through #faq before asking questions in the support channels.

Hello, @nocturne forum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @nocturne forum. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@nocturne forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Contact in-game customer service for that or write them an email.

[glass rapids]

My account has been hacked. Can you help me

تم اختراق حسابي في لعبه ببجي العالميه ممكن مساعدتي

[storm flume]

Please do not use languages other than English, @glass rapids. Refer to #735483472432594994 for regional communities.

[nocturne forum]

Hello

@elfin canopy why I can't type my question here

[polar marsh]

@glass rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

@nocturne forum, avoid typing the word "ban" cause it'll automatically mute you.

[storm flume]

Hello, @nocturne forum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[nocturne forum]

@celest shadow what I type for him

[celest shadow]

^^^

[elfin canopy]

@nocturne forum read the message above by @storm flume. And avoid repeating questions.

[nocturne forum]

Oh man

[balmy stirrup]

Hey, Someone hacked my pubg account and he linked his google play games to my pubg account. Now when I’m trying to unlink it, It is showing me to wait for 7 days. And the hacker is not letting me to do it! He is idle in my account and will cancel the unlinking!!
Please help me out in this
Regards,
Ananis

[nocturne forum]

Did you see my question why I was here

[storm flume]

You can contact the customer service via the game settings, @balmy stirrup. Refer to subpoint 5.3 in #faq for further instructions.

[balmy stirrup]

I did it but no response

[nocturne forum]

@elfin canopy @spring zephyr

[celest shadow]

Yes we did, @nocturne forum. You may report him via the link since he claims to be cheating.

[balmy stirrup]

@elfin canopy @spring zephyr

@celest shadow

[wraith brook]

@balmy stirrup Don't ping so many

[balmy stirrup]

Ok

[celest shadow]

The safety of your PUBG MOBILE account and other social media accounts are your responsibility, @balmy stirrup. We cannot help you with account related issues, please contact the customer service and seek further assistance there.

[nocturne forum]

Me and my friend already do this and nothing happens I have evidence of his paid hack

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @balmy stirrup. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[balmy stirrup]

@celest shadow you can atleast remove his access to my account

[nocturne forum]

@celest shadow can we stop of paid hacker's or not

[celest shadow]

We as Discord staff have no influence over account related issues, @balmy stirrup. We could only point you to the right direction and suggest that you contact customer service before the situation worsens.

Please report them if you know their PUBG MOBILE account details, @nocturne forum. You may report them here:

▫️ http://cheater-report.pubgm.cc

[storm flume]

Hello, @maiden ermine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[balmy stirrup]

@celest shadow i wrote the same message through mail and customer service also but I didn’t get any response

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @balmy stirrup. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

Be advised that due to the COVID-19 crisis, wait times may be longer.

[nocturne forum]

@celest shadow yes bro I report him in this pubg report website after paid hacker guy laughing on me he said you and pubg devs can't suspend me

[celest shadow]

It will take some time for the team that administers cheater reports to review all the reports that they receive, please be patient.

[nocturne forum]

@celest shadow I have live profe on YouTube vedio he hack in bonus challenge erengle map

[celest shadow]

The more evidence that you have, the better when reporting a cheater, @nocturne forum. You have been answered, it would be best if you move a discussion channel: #chat & #pubg-mobile.

[nocturne forum]

The more better is if pubg devs reply me here or anywhere

[night cloak]

Yo

[nocturne forum]

How talk with cummnity error 403

[polar marsh]

@dawn juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@nocturne forum If you have already reported, there is no need to talk to PUBGM Staff, your reports will get revived and proper actions will be taken. Soon™️

[night cloak]

Is ipad allowed in PMBC 2020??

[nocturne forum]

This is the main big server of pubg game developers

I don't know pubg devs read my questions or not

[storm flume]

Hello, @nocturne forum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

What is the link to report cheaters?

[limpid socket]

Read the message above^

[nocturne forum]

@spring zephyr if my report not working and what is the next point of paid hacker's

Or report system is not properly working

[spring zephyr]

@night cloak If you have any queries regarding PMBC, contact GrandMaster#9839(437205511012614155) in DM.

@night cloak http://cheater-report.pubgm.cc/

@nocturne forum Wait patiently, they will get banned, it can take some time cause there are many reports.

[night cloak]

@spring zephyr thanks

[nocturne forum]

@spring zephyr how much days bro I wait

[wraith brook]

Depends on them

[nocturne forum]

One month or two month's

[night cloak]

@spring zephyr tried no response.. its been 4 hours

[limpid socket]

@nocturne forum there no such fixed time..

[spring zephyr]

@night cloak Wait for his reponse.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic wraith]

please give the girl character complete dress... which covers the full body... idk dresses are getting worse day by day

[spring zephyr]

@sonic wraith You can give your feedbacks in the #old channel.

[sonic wraith]

2hours@spring zephyr

[spring zephyr]

Edit your last message

[sonic wraith]

@spring zephyr that was also a suggestion

I'll wait 2hours sorry for this

[brisk comet]

I wish we have a war mode in pubgm a 50v50 gameplay haha

[wraith brook]

Wotttt

@brisk comet Don't wish unnecessary things

[limpid socket]

@brisk comet use #old

[wraith brook]

[hasty ingot]

My account was hacked

Please help me

I need my account back

[spring zephyr]

@hasty ingot Can you still access your PUBGM account?

[hasty ingot]

No

I cannot log in my account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @hasty ingot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sonic wraith]

@lime juniper sorry for the ping... but my issue is still not solved

[night cloak]

Hello

[hasty ingot]

You can come to pubg mobile

[spring zephyr]

@sonic wraith You don't need to mention her, contact Midasbuy support. [e-mail]

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[hasty ingot]

Hello you can come for pubg mobile

I will tell clearly

Please

I have put rp in that account

[spring zephyr]

@hasty ingot Check #faq 2.8

[hasty ingot]

And came 100 rp

What is faq

[hollow hedge]

What is faq
@hasty ingot click #faq

[spring zephyr]

@hasty ingot Check here ---> #faq
And check poinnt 2.8 in it.

[night cloak]

I died from #37 longshot in kuwait...
He was using aimbot for sure aimbot and radar because that moment in sanhok was full of fog... Anyway
I reported him in game and in the official site for reports
But i have one question
He has played over 300 matches and i am sure that i am not the only one who he kills with hack also i am sure that i am not the only one who reported him... But he still play the game with cheats and destroy our experience... Why he didn't got bαnned yet??

How match time need to pass to get the bαnn that deserves

[hasty ingot]

@night cloak you can come for pubg

I need your help

[hollow hedge]

@night cloak you can come for pubg
@hasty ingot he cannot assist you, only Customer Service can

[hasty ingot]

@hollow hedge you can come for pubg

[wraith brook]

@hasty ingot You have been answered already so many times

@hasty ingot Now what u trying

[wraith brook]

@maiden ermine ??

[hasty ingot]

My account was hacked by someone

[wraith brook]

@hasty ingot Contact Customer service

[maiden ermine]

I reported tha player who is hacking when it will ban?

[hasty ingot]

How bro

[night cloak]

@maiden ermine fair gamimg environment in pubg what a joke 😂 😂 😂 😂

[wraith brook]

@maiden ermine If pubgm team found him cheating theen sure

[hasty ingot]

Bro help me

😭😭😭

[night cloak]

@drifting jay in europe is worse believe me

[spring zephyr]

@drifting jay Every cheater gets banned.

[hasty ingot]

I am from poor family

[storm flume]

Hello, @drifting jay @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[maiden ermine]

I found him cheating but pubg can't find him cheating😂

[night cloak]

Almost in every game you meet cheaters in Europe...

[spring zephyr]

@hasty ingot You will need to recover your social media account.

[sonic wraith]

bro no reply from Midas Adi... please contact them for me

[night cloak]

Last season i played over 500 matches and this season less 50 because of cheaters

[polar marsh]

@arctic hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@drifting jay Maybe they didn't used cheats in previous seasons.

[wraith brook]

Yes maybe you noob

[hasty ingot]

@spring zephyr how to recover my account

[polar marsh]

@maiden ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@hasty ingot How many times you want answer ?

[spring zephyr]

Report them if you want to get them banned, sometimes it can take some time since there are many reports.

[night cloak]

@spring zephyr
I died from #37 longshot in kuwait...
He was using aimbot for sure aimbot and radar because that moment in sanhok was full of fog... Anyway
I reported him in game and in the official site for reports
But i have one question
He has played over 300 matches and i am sure that i am not the only one who he kills with hack also i am sure that i am not the only one who reported him... But he still play the game with cheats and destroy our experience... Why he didn't got bαnned yet??

[hasty ingot]

I don't know anything you need to help me

[wraith brook]

@hasty ingot Only Customer service team can help you in this matter

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

Becoz they maybe good players . It's you noob

[spring zephyr]

@hasty ingot You will need to recover your social media account, contact your social media customer service.

[hasty ingot]

@wraith brook bro I need your help please chat me private

Please

[wraith brook]

@drifting jay do this in another channel

[night cloak]

@spring zephyr
I died from #37 longshot in kuwait...
He was using aimbot for sure aimbot and radar because that moment in sanhok was full of fog... Anyway
I reported him in game and in the official site for reports
But i have one question
He has played over 300 matches and i am sure that i am not the only one who he kills with hack also i am sure that i am not the only one who reported him... But he still play the game with cheats and destroy our experience... Why he didn't got bαnned yet??
@night cloak
Answer to me pls
How many time need to pass to get the bαn who deserve

[wraith brook]

@drifting jay You are discord noob for sure . Move to other channel this is not for conversations 😡

[spring zephyr]

@night cloak Report them if you want them to get banned, it can take sometime to get them banned

[wraith brook]

Why pinging me 😑

[night cloak]

@wraith brook rn nobody has a problem besides@night cloak
@drifting jay some time or nevr

[wraith brook]

Again ping 😑

Discuss it somewhere else

Leave this channel

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

😑

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

Sorry😅

[spring zephyr]

@night cloak Please don't bypass the chat filter, you can move to a discussion channel now.

[polar marsh]

@plush parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Ok but.. i am tired t
On 10 games to die from cheaters in 5 games...

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

If nothing change i will stop play pubg

[alpine brook]

@night cloak record the cheater. It'll easy to report & detect the guy

[night cloak]

@alpine brook
I did it...

[spring zephyr]

It would be better if you guys will read @storm flume's message instead of flooding this chat.

[night cloak]

I wait now...

[alpine brook]

#pubg-mobile

[night cloak]

It would be better if you guys will read @storm flume's message instead of flooding this chat.
@spring zephyr it would better if those hackers get bαnned

[alpine brook]

#pubg-mobile for discussion please

[night cloak]

Okeyyy i leave from this channel... Byeeee

[last musk]

hello admin

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last musk. Remember to read through #faq before asking questions in the support channels.

[restive marsh]

Hello

Anyone who can help me?

[wraith brook]

@restive marsh Yes

[alpine brook]

@restive marsh http://cheater-report.pubgm.cc/

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @restive marsh. Remember to read through #faq before asking questions in the support channels.

[wraith brook]

Someone sent a link ?

@alpine brook That's not him

[last musk]

I have a question on a specific topic

[alpine brook]

@wraith brook oh

[night cloak]

Restart the app

[last musk]

any one can help me ?

[wraith brook]

@last musk Ask

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[restive marsh]

So my friend id got hacked. Its connected to twitter. Its now saying that its logged in a new version. I think the hacker switched the account from global to another version. Is it possible to change it back to global and what are the versions available?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @last musk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm flume]

You can contact the customer service via the game settings, @restive marsh. Refer to subpoint 5.3 in #faq for further instructions.

[wraith brook]

@restive marsh Wait for update or do what The bot said ^

[restive marsh]

Its already latest version

[fathom plover]

Can i unlink account now?

[alpine brook]

@restive marsh wait for next major update

[restive marsh]

I think its Switched to another version not global

[alpine brook]

@fathom plover yes check #faq 2.5

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fathom plover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[restive marsh]

Pubg timi or korean version?

[alpine brook]

@restive marsh It's not

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @distant flare. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ivory herald]

Please unban my pubg mobile account

[polar marsh]

@ivory herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@ivory herald You must have done something illegal

[night cloak]

Help pls

[alpine brook]

Most of the time people getting 1/7 day ban because of gfx or config file
& they said, they did nothing

[night cloak]

@drifting jay nope

[amber cedar]

Where i can se official trailer of next premium crate ?

[storm flume]

Use of unauthorized third-party software or methods, @drifting jay, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[alpine brook]

@night cloak you're in observation because somehow you tried to harm pubgm environment

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[amber cedar]

Where i can se official trailer of next premium crate ?
@amber cedar @spring zephyr

[wraith brook]

@amber cedar #news

Whenever it comes

[amber cedar]

Then how people got first and upload on utube

[polar marsh]

@summer lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@amber cedar That's leaks and there are not confirmed

[amber cedar]

Ok

[alpine brook]

@amber cedar you'll not get any leaks in official server

[north carbon]

How to download beta

[amber cedar]

Ok

[wraith brook]

@north carbon #news

[vagrant forum]

@north carbon, links in #news.

[alpine brook]

@north carbon #news

[dense cradle]

how can i unlik email or mobile number from my account on pubg?

[wraith brook]

Lol

[alpine brook]

@dense cradle no option now

[wraith brook]

@dense cradle Only social media can be Unlinked as of now

[alpine brook]

Send feedback to #old to bring this option @dense cradle

[night cloak]

Anyone active rn!?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How to change Email linked Password?

Or unlink email from your account?

Provide a wrong password and it will give you an option and you cannot unlink it as the feature is still in beta, @night cloak.

(I'm talking Email/phone no. login not Google Accotlogin)

[raw edge]

Fix this ping issue

[night cloak]

Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
@raw edge

[wraith brook]

@night cloak Should I do 9th time

?

[night cloak]

I didn't mentioned you.

[silver violet]

A cheater is coming again and again in my match I have some proves against him even cheater report channel is locked

[storm flume]

Hello, @silver violet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

@night cloak Will more reports from my side do more work

?

[night cloak]

Wym

[wraith brook]

I send many reports

[night cloak]

A single report from an user is enough.

[wraith brook]

Ok

Let's get my second account

Two people from same area will surely attract them and ping will be fixed

[raw edge]

Who is next character after Andy

[spring zephyr]

No info about that, keep an eye on #news.

[edgy ingot]

!beta

[vagrant forum]

@edgy ingot, if you are looking for the beta link then it is in #news. Scroll up a bit you will find it.

[storm flume]

Please do not use languages other than English, @fiery hound. Refer to #735483472432594994 for regional communities.

[polar marsh]

@fiery hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban wraith]

!solve High ping issue

[polar marsh]

@hazy jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

[edgy ingot]

thx

[spring zephyr]

@urban wraith Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
If it's an issue from the server's side, then it will get fixed. If not, you will have to contact your ISP regarding this.

[gentle summit]

why it getting in minus ?

[urban wraith]

@spring zephyr no i will don't report again cause i reported 7times

[gentle summit]

anyone have idea?

[night cloak]

@gentle summit logout and login

[gentle summit]

ok

[night cloak]

@urban wraith Please fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[urban wraith]

@night cloak filled out 25 times

[night cloak]

patience

@lapis current Watch your Language

Please help me

[spring zephyr]

@night cloak What's the issue?

[night cloak]

@supple sierra because it is not in there, you can give a feedback about that in #old.

@spring zephyr I am in Russia it is not possible the region of Russia to place awards to receive

[prisma heron]

@lime juniper sir what about newer version logging bug? So many players facing that issue

[spring zephyr]

@prisma heron Contact in-game Customer service regarding that.

@night cloak You can't change your region if your account is European.
What do you mean by " is not possible the region of Russia to place awards to receive"?

[steady stratus]

Good day! The account in your game was not tied to any of the social networks. I changed my phone, after which I cannot enter your game. Tell me what I need to do?
When I was playing, I spent a lot of money on equipment and improving my character. Thank you in advance.

[night cloak]

@spring zephyr no, I mean, I am in Russia and it is impossible to put the Russian region

[storm flume]

Please refer to subpoint #2.1 in #faq for further information, @steady stratus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak that option is not available in EEA regions due to their laws.

[polar marsh]

@fathom latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[winter forum]

@night cloak When i click on link email it sometimes says Incorrect Account and sometimes password not valid ? I am not abel to connect my email help

@night cloak help help help

[night cloak]

The feature is still in beta so you may face some issues, please provide a feedback about that in #old with User ID, Region.

[steady stratus]

Account is not linked to Facebook

[night cloak]

@steady stratus nothing can be done, create a new account in game and link it to a social media.

[opal turret]

Bonus challange redeem page error

Any solution ?

[gritty glade]

@night cloak When i click on link email it sometimes says Incorrect Account and sometimes password not valid ? I am not abel to connect my email help
@WipeX#9970

Check the space gape starting and ending.

[opal turret]

@night cloak

[steady stratus]

But what about all the money that was spent on pumping the character?

[night cloak]

@opal turret contact the PUBG MOBILE Indian server, link in #735483472432594994

@steady stratus nothing can be done as that account is in guest.

[celest shadow]

Contacting customer service would be of no help unfortunately, @steady stratus. Once a Guest Account is lost, it is not recoverable.

[steady stratus]

Thank. Very sorry((((

[night cloak]

@lime juniper there is something serious i want to talk with you through direct message

[celest shadow]

Please state your issue here, @night cloak.

[hasty field]

I accidentally spent my Uc to buy a gun skin on purchase bonus mini 14 (180UC).
How to get back my uc
(180 UC - Purchase bonus mini 14
My I'd - 5134764175)

[storm flume]

You can contact the customer service via the game settings, @hasty field. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

it does not concern you sorry , its not an issue

[hasty field]

Thanks

[alpine brook]

@hasty field after purchasing, you'll not get back uc tho

[night cloak]

please DM a Moderator for that,@night cloak they'll forward it to her.

ok @night cloak , can i dm you ?

yes

[hasty field]

@alpine brook
😱😳😱😱

[spring zephyr]

@remote current We don't do that here, make sure to go through #735483472432594994 if you haven't yet.

[remote current]

Who are you @spring zephyr

[rare nacelle]

Solve the ping issue idiots

[spring zephyr]

@remote current Just a normal PUBGM player like you and a mod in the server, use a discussion channel for conversation.

@rare nacelle Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
If it's an issue from the server's side, then it will get fixed. If not, you will have to contact your ISP regarding this.

[sour hornet]

Hello

<@&481161015728406538>

I can ask?

[simple cairn]

My pubgm ms is really high for some reason.It start to lag yesterday

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sour hornet. Remember to read through #faq before asking questions in the support channels.

[simple cairn]

@storm willow

[storm willow]

Region @simple cairn ?

[simple cairn]

NA

[polar marsh]

@sour hornet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[simple cairn]

Me 68-900

[elfin canopy]

[simple cairn]

😭

My WiFi is working fine

[storm willow]

@simple cairn try changing your DNS and repair your app. If issue persist,
Post in #old with device info / char ID AND region

[simple cairn]

What DNS

How do I repair app

[fickle sparrow]

Hello, I want to ask what will be the minimum requirements for getting 90 Fps in pubgm?
My device has Snapdragon 845.. will it support 90fps?

[storm willow]

Follow #faq 4.5 @simple cairn

@fickle sparrow you need to check your device specification in google.

[fickle sparrow]

I know my device specifications ...

[storm willow]

If your device support 90fps, then you will get that when released.

[fickle sparrow]

My device has a 120Hz display

But only 4GB ram

[faint steppe]

@fickle sparrow which device?

[alpine brook]

If you get 60 now, maybe 90 in future

[fickle sparrow]

Sharp 706sh

@fickle sparrow which device?
@faint steppe

If you get 60 now, maybe 90 in future
@alpine brook yep i get 60fps now

[night cloak]

Hello help me right now

I need some serious help

Rn

[faint steppe]

@fickle sparrow Wait for future update maybe they will bring 90fps for your device

[signal willow]

Hlo

[night cloak]

Help me bro

[signal willow]

Any mod here?

[night cloak]

I need some serious help

[signal willow]

@storm willow

[fickle sparrow]

@fickle sparrow Wait for future update maybe they will bring 90fps for your device
@faint steppe i hope so

[night cloak]

yes

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak @signal willow. Remember to read through #faq before asking questions in the support channels.

[strange sonnet]

Hey my weekly report is showing no data available any fixes

[night cloak]

@night cloak help me first biro pls

I need some serious help

[faint steppe]

@night cloak state your issue

Without it we can't help

[night cloak]

you still havent stated your issue.

I unlinked my old FB now I'm trying to link my new fb

@strange sonnet clear the cache and try again.

[simple cairn]

Is changing my dns gonna affect my ip

Or anything?

[night cloak]

But I didn't created a I'd with my new fb yet

[fickle sparrow]

I unlinked my old FB now I'm trying to link my new fb
@night cloak
I saw someone else with same issue today

[strange sonnet]

But the site cant get fixed as it is not ingame

[simple cairn]

Do I have to delete my current

[night cloak]

I want to connect it

@night cloak you have already linked it with an account, check the Facebook settings.

[signal willow]

@night cloak why am i getting constant 140+ ping after the 3.27mb update before the update i used to get 60-70ms Jio (India) can u please tell me why this is happening?

[strange sonnet]

But the site cant get fixed as it is not ingame
@night cloak

[night cloak]

When I tried to link my new fb id

[simple cairn]

Help

[night cloak]

It showed this in my fb

@simple cairn It wont affect the IP

But it didn't linked my fb

And showed me this in pubgm

[simple cairn]

Do I have to delete my current thing

[signal willow]

@night cloak kindly see my issue

[velvet bone]

There needs to be a harsher punishment for teammate killing

[night cloak]

@strange sonnet try the method I suggested and also use a different network if that doesnt work proveide a feedback in #old

Help

[velvet bone]

For no reason

[strange sonnet]

@night cloak why am i getting constant 140+ ping after the 3.27mb update before the update i used to get 60-70ms Jio (India) can u please tell me why this is happening?
@signal willow
No problem for wifi users

[fickle sparrow]

There needs to be a harder punishment for teammate killing
@velvet bone select "griefing" after your teammate killed u and he'll be stuck at his position

[velvet bone]

Idk!

[zealous matrix]

For the sake of God 🙏.pls fix it

[night cloak]

@velvet bone reporting will reduce their merit.

Help me pls

[signal willow]

<@&481161015728406538> is there any APN setting for good pubg ping..

[velvet bone]

Last thing I need is teammates randomly killing me!

[night cloak]

Help help help :(((

I'm gonna cry

:((

[fickle sparrow]

:(

[night cloak]

fill out this form:@zealous matrix @signal willow https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

@signal willow why using the mod mention

But help me

I'm gonna cry

[zealous matrix]

What is going to happen by filling form

[signal willow]

@night cloak is there any APN for good ping?

[night cloak]

lemme take a look on that please be patient

[signal willow]

@zealous matrix bro I can help u little

[night cloak]

Help me bro

[real kite]

Hello

[night cloak]

@signal willow you may contact the ISP for that.

[real kite]

Can someone help me here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @real kite. Remember to read through #faq before asking questions in the support channels.

[golden basin]

Why my account is banned for no reason

[zealous matrix]

@zealous matrix bro I can help u little
@signal willow ur honor

[night cloak]

@zealous matrix the developers will get the required details, so that they can take a look on that easily.

[golden basin]

Hacker are free to dominate us

[polar marsh]

@golden basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Accounts aren't banned for no reason

There exist a reason

[night cloak]

@night cloak it has been linked with the account, try log out from the game and re-login again

[zealous matrix]

@zealous matrix the developers will get the required details, so that they can take a look on that easily.
@night cloak I sent screenshot here 50 times

[real kite]

My account was stolen , but I took it back, but I stole it. He did not log out of my account, I mean, he is still open.

[night cloak]

Screenshots wont help it, please fill the form which I mentioned you, and wait patiently.

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @real kite. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[signal willow]

@zealous matrix see Ur dm

[zealous matrix]

Screenshots wont help it, please fill the form which I mentioned you, and wait patiently.
@night cloak patience can't have patience now. It is going over one and more week

[night cloak]

😑

@night cloak it has been linked with the account, try log out from the game and re-login again
@night cloak I did it hasn't been linked :(

remove it from facebook and try again

[wraith brook]

Well you all are getting lower ping

[night cloak]

It's still shows the the account is already linked with another character error

Even if i didn't haven't created a player id yet

[wraith brook]

Mine it's damn 968 constant

But I am not spamming here

[night cloak]

remove it from facebook and try again
@night cloak did it for like over 10 times :( it's very Dissapointing me rn

[polar marsh]

@unreal nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@real kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

remove it from facebook and try again
@night cloak it not work until unlink from game. Because of api

[night cloak]

I play this game when it was released:(

try using a different facebook account

[wraith brook]

Hacker are free to dominate us
Is he muted ? @night cloak

[night cloak]

I need my main FB account linked with my pubg account :/ bcz a famous youtuber is in my fb friend list I'm crying :((

[alpine brook]

@nimble vale wait till next major update

[wraith brook]

Two guys dm spamming me idk what they want

[night cloak]

yes because his account is banned

[wraith brook]

One of them is Maddy

😑

[storm flume]

You can contact the customer service via the game settings, @nimble vale. Refer to subpoint 5.3 in #faq for further instructions.

[nimble vale]

@storm flume from where?

[main pagoda]

Does Tencent detects iPad players? Coz I know a team that will play the pmco and they use iPad

[night cloak]

I want it linked:(

@night cloak your previous FB account is linked with a PUBG MOBILE account, try to understand.

@main pagoda #old

[alpine brook]

@night cloak fix bot message

How people can go to Basic when they're unable to login

[night cloak]

😑 .

[nimble vale]

@alpine brook when will the update come?

[wraith brook]

Soon

[storm flume]

We currently do not have a specific release date for the upcoming update, @nimble vale. Once we do, we will publish further information in #news.

[lapis current]

When We will get beta PUBG mobile in iOS 14

[night cloak]

@lapis current wait for a few days.

[simple cairn]

So annoying

[night cloak]

@simple cairn fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[simple cairn]

Ok

[lapis current]

Can we run beta PUBG mobile in iOS 14 by Sunday

[night cloak]

no ETA

[alpine brook]

Many people already playing on ios.
Maybe u can't because of ios beta (not sure)

[simple cairn]

I did it

How do I fix this freaking high ms

[snow ridge]

What's up with the high ping issue in Asia server?

[simple cairn]

Same with NA

[night cloak]

@snow ridge fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

it will be fixing soon

[snow ridge]

Please fix at soon as possible, literally destroying every custom and tournament we play

[night cloak]

@night cloak it's not I checked

[simple cairn]

So laggy

[orchid lion]

Nooo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @orchid lion. Remember to read through #faq before asking questions in the support channels.

[merry kiln]

@night cloak after 2 years or what? First the mic issue and now the ping issue

[storm flume]

Hello, @merry kiln!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

@charred flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@gleaming siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @junior sundial. Remember to read through #faq before asking questions in the support channels.

[vagrant heron]

I am facing ping issues after 3mb update in cellular data

Server asia

[junior sundial]

Im facing lag issue plz solve it

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @junior sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[flint frost]

Account lost

[night cloak]

@vagrant heron fill out this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[vagrant heron]

@night cloak ok bro

[night cloak]

@flint frost How did you lose the account.

[flint frost]

Account not recovered in last 93 days

[night cloak]

contact the customer service again.

[flint frost]

By unlink

[storm flume]

If you have encountered an issue with the account unlinking feature, @flint frost, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[flint frost]

Customer service not solved

[night cloak]

only they can help you with that issue

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

where something will ACTUALLY get done

@night cloak please dont bypass the chat filters

then fix your game

Kids cheat for SEASONS without getting touches

it’s dumb

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Lmao like that’s gon do sum

[limber flare]

Hi. I need help uninstalling the game and refunding my purchases

[vagrant forum]

There are no refunds, @limber flare.

[limber flare]

Yes there are

Google play and apple refunds

[celest shadow]

You cannot refund purchases that you have spent on, @limber flare.

[limber flare]

Though its not a good idea to rant here. You guys are just community. Only if TenCent listened

[storm flume]

You can contact the customer service via the game settings, @limber flare. Refer to subpoint 5.3 in #faq for further instructions.

[limber flare]

You can contact the customer service via the game settings, @limber flare. Refer to subpoint 5.3 in #faq for further instructions.
it would be better if i talked to a wall

@celest shadow I've seen people do it

Same thing in cUStoMeR sErVice

[merry sandal]

Here's an excerpt from the PUBG MOBILE Terms and Services, @limber flare:

You agree that any payments you make to us in exchange for your use of any Licensed Items (for example, for the grant of a licence to use any Virtual Currency, Virtual Goods or Content) is final and non-refundable, except where otherwise specified by us for a particular Licensed Item or as specified under the “Term, suspension and termination” section below. SUBJECT TO MANDATORY APPLICABLE LAWS AND REGULATIONS OR AS OTHERWISE SPECIFIED BY US FOR A PARTICULAR LICENSED ITEM, IN NO CIRCUMSTANCES WILL WE BE REQUIRED TO PROVIDE A REFUND FOR ANY PAYMENTS MADE BY YOU TO US IN RELATION TO ANY LICENSED ITEM (WHETHER USED OR UNUSED).

I advise you to give the whole TOS a read in case you're unclear on this subject and would like to know the details.

[terse urchin]

Hii

[wraith brook]

@terse urchin Any problem ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @terse urchin. Remember to read through #faq before asking questions in the support channels.

[wraith brook]

Oof glitch

[limber flare]

@merry sandal wait

[terse urchin]

@wraith brook One of the linked sites in my game was hacked How do I solve the issue

[vivid zinc]

I need to know how to remove a email or phone number from a Pubg account becuase the account that has it was hacked

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @terse urchin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[limber flare]

@merry sandal

[storm flume]

You can contact the customer service via the game settings, @vivid zinc. Refer to subpoint 5.3 in #faq for further instructions.

[limber flare]

There ya go

[vagrant forum]

@vivid zinc, contact the ingame customer service.

[limber flare]

@vivid zinc, contact the ingame customer service.
@vagrant forum as i said. Better to talk to a wall

[vivid zinc]

I have done that it dont do anything to help

[alpine brook]

@vivid zinc no option to unlink email now

[merry sandal]

Maybe try doing the same, @limber flare?

[vagrant forum]

@limber flare, if you have any complaints against the customer service, do mention it in the #old channel. "Better talk to a wall" isn't a solution in any way, moreover, account related issues are only managed by them and they do reply.

[limber flare]

I hope everyone does @merry sandal . At least they will take some action.

[alpine brook]

I already send feedback on #old that 'mods or Higher officials contact once with in game customer service'

Then they'll understand the service

[limber flare]

@limber flare, if you have any complaints against the customer service, do mention it in the #old channel. "Better talk to a wall" isn't a solution in any way, moreover, account related issues are only managed by them and they do reply.
@vagrant forum countless people have said that it's just all automated replies. I also tried multiple times and same thing

[polar bay]

Hi Company pubg mobile, I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.•

[polar marsh]

@polar bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@limber flare, as I said, if you have any complaints against them then mention it in the feedbacks channel. Complaining about them here wouldn't be so useful as it would be if you did it in #old since the community team goes through it regularly.

[night cloak]

yo

how to report again

i got video

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@ruby pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron merlin]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @iron merlin. Remember to read through #faq before asking questions in the support channels.

[iron merlin]

can someone help me game crashing buldings and trees disappear and game lag

[terse urchin]

I want to cancel the disengagement in less than seven days

But the hacker guy comes into his game and ruins everything

I want a solution that will unlink in seconds because someone has hacked email

Please Help

[wraith brook]

Customer service

[terse urchin]

@wraith brookThe person if the email hacker has the payment receipt and customer service wants me to deliver the payment

payment receipt

[cerulean fog]

There are too many hackers on Europe server pubgm should start doing something about this! It’s getting out of hands once i reached crown tier i am encountering cheaters every single match

[astral maple]

Hello, PUBG Mobile support team. I want to report Bing. I have bad, bad, very bad, and I want a solution. Why is the net company wrong? I complained to them, but they have no problem with the game @lime juniper @sand path @spring void @bold siren

[sand path]

@astral maple region?

[spring void]

And no need to ping all active staff members.

[astral maple]

@sand path EGYPT

@sand path My id in game :581159219

[polar marsh]

@viscid pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[terse urchin]

Hi

[lime juniper]

App Store refunds only the first purchase without asking any questions, @limber flare.

[soft sparrow]

how may i help, @terse urchin ?

[terse urchin]

I want to cancel the disengagement in less than seven days

But the hacker guy comes into his game and ruins everything

I want a solution that will unlink in seconds because someone has hacked email

[storm flume]

You can contact the customer service via the game settings, @terse urchin. Refer to subpoint 5.3 in #faq for further instructions.

[terse urchin]

Please Help

[astral maple]

@sand path What is the solution?

[soft sparrow]

please read subpoint 5.3 in #faq, @terse urchin

[terse urchin]

@soft sparrowMy account The email has been hacked and I want to remove the mail

[soft sparrow]

since the hacker can cancel your attempt to unlink the email and you can't recover it, the only solution is by contacting Customer Service in-game, @terse urchin.

[terse urchin]

@Lux#٢٤٤٨The hacked person hacked the email and the payment receipt is in the hacked mail What can I do now

[soft sparrow]

is there anyway you can recover your account, @terse urchin ? numbers, recovery emails or 10digit codes ?

[astral maple]

@soft sparrow

Hello, PUBG Mobile support team. I want to report Bing. I have bad, bad, very bad, and I want a solution. Why is the net company wrong? I complained to them, but they have no problem with the game
@astral maple

[soft sparrow]

what is the bad bad that you have, @astral maple ?

[terse urchin]

@soft sparrowThe hacker changed everything about the email

[soft sparrow]

i am sorry we can't do anything if you can't prove you are the owner of the account, @terse urchin.

[terse urchin]

@soft sparrowI have the day I logged in to play

[night cloak]

Hi how can I disconnect the link that Are Connected to the pubg with it

[soft sparrow]

to prove you are the owner, they will ask you for newest and oldest receipts, @terse urchin, without them customer support can't help you.

[terse urchin]

@soft sparrowAnd I have a day that charged in playing it

[soft sparrow]

yes, please read @night cloak

[terse urchin]

@soft sparrowI remember the day I paid in to play it

[soft sparrow]

well, you can contact costumer service in-game @terse urchin, good luck.

[astral maple]

what is the bad bad that you have, @astral maple ?
@soft sparrow bing in game

[soft sparrow]

oh you mean "ping", @astral maple right?
did this issue start to occur after 3mb update?

[night cloak]

I don't know well English romans don't call

[soft sparrow]

i will tell someone to DM you,@night cloak.

[terse urchin]

@Lux#٢٤٤٨Customer service wanted me to have a picture and pictures of Si with me

[night cloak]

Ok

[astral maple]

oh you mean "ping", @astral maple right?
did this issue start to occur after 3mb update?
@soft sparrow Yes, after updating and my ping, it does not fall below 198ms

[soft sparrow]

okay,@astral maple please fill this form;
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[night cloak]

Can you help me You can help me with with tips in Romanian

[soft sparrow]

is two social media account linked with pubgm @night cloak ?

[terse urchin]

@soft sparrowCustomer service wanted me to have a picture and pictures of Leslie with me

[soft sparrow]

i am sorry but i do not understand, however you must provide whatever customer support asks you, @terse urchin in order to identify you.

[terse urchin]

@soft sparrowI have the day that paid me and I don't have the picture

[astral maple]

@soft sparrow THX

[soft sparrow]

you may send them and explain it for THEM, @terse urchin.

[hot crest]

How much time to processes the hacker reports from the game itself

[terse urchin]

@soft sparrowI save the day that you paid me to ship a game and customer service, they ask for a picture, and I don't have a picture for the day of payment.

[soft sparrow]

we don't have information regarding that, but you can check if the report has been processed in-game by clicking on "Ban"@hot crest.

[terse urchin]

@soft sparrow@Looki ask to not expoz he's LoLiI save the day that you paid me to ship a game and customer service, they ask for a picture, and I don't have a picture for the day of payment.

[night cloak]

@night cloak Hello, can you speak English? if not I’ll help you with Turkish in DM’

[hot crest]

@soft sparrow it still remains processing after massive reports from the while lobby

*while whole

[wraith brook]

Processing takes time

Patience

[terse urchin]

Please help

[night cloak]

@terse urchin If you don’t state your issue we can’t assist you Liz

[wraith brook]

These names should not be allowed

Glitchy

[night cloak]

I can’t even edit my message

[wraith brook]

Yes

[soft sparrow]

the user has been answered already, @night cloak, u can close eyes for that one.

[terse urchin]

@night cloakThe email was hacked and the payment was received in the mail and I want to remove the email and I just drop the day I paid in

[night cloak]

Can you still access to your account?

[terse urchin]

@night cloakyes

[night cloak]

@terse urchin Can you still access to your account, if yes please refer to #faq subpoint 2.5 and 5.3.

[storm flume]

Use of unauthorized third-party software or methods, @silent locust, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@silent locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

can any rich person send me 60 UC
@terse quarry begging in any kind is prohibited

[terse quarry]

I AM not begging i am just asking

its their choice

[karmic pulsar]

I need help with my acount

[terse quarry]

is asking question is begging?

[karmic pulsar]

can someone help me?

[vagrant forum]

@karmic pulsar, please state your issue.

[night cloak]

We are unable to provide assistance if you do not ask a question or state a problem, @karmic pulsar Remember to read through #faq before asking questions in the support channels.

[rustic kestrel]

I wish all hackers could die.

[long urchin]

How do I check how many mvps I currently have in this season or total?

[karmic pulsar]

So someone can enter in my acount with my e-mail an with my password and ai dont know what to do

[marble kraken]

I want to report something

[night cloak]

@marble kraken Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[terse urchin]

@night cloakThe hacker enters the game and cannot remove the mail

[polar marsh]

@marble kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[karmic pulsar]

So can u guys help me or not?

[night cloak]

@terse urchin Wait for him to leave the game, he’s not going to play 24/7. Once he leaves go to your account and remove it.

[long urchin]

How do I check how many mvps I currently have in this season or total?

[frozen schooner]

if i saw a player playing with a hacker which report should a submit????

[night cloak]

Hello, @frozen schooner

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[karmic pulsar]

@night cloak

[long urchin]

How do I check how many mvps I currently have in this season or total?

[night cloak]

@karmic pulsar State your issue, otherwise I can’t assist you with your problem.

How do I check how many mvps I currently have in this season or total?
@long urchin Wait I have to check something I’ll let you know in 2 minutes.

[terse urchin]

@night cloakCan I deactivate my account for seven days?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[karmic pulsar]

@night cloak my problem is that someone have my g-mail and my password and he can enter in my acount,i didn't give him them but he have them,i dont know what to do

[night cloak]

@long urchin So, in lobby you’ll see “season 14” in bottom left tap on that and on the other tab in the bottom right you’ll see “season recap”

[long urchin]

That’ll show me last season’s

[night cloak]

You can’t see this seasons MVP’s.

[long urchin]

Damn, they should add that

[karmic pulsar]

@night cloak my problem is that someone have my g-mail and my password and he can enter in my acount,i didn't give him them but he have them,i dont know what to do

[long urchin]

Dude change the password then

[karmic pulsar]

i cant

i cant do anything

[night cloak]

Can you still access to your account?

[karmic pulsar]

yes

[night cloak]

That’s good news, now go to #faq and read subpoint 2.5 and 5.3 those can help you.

[cerulean basin]

Hi

[lapis shoal]

sa

[night cloak]

@cerulean basin We are unable to provide assistance if you do not ask a question or state a problem, Remember to read through #faq before asking questions in the support channels.

[flint egret]

Is BETA avaliable for iOS?

[vagrant forum]

Yes, @flint egret.

[night cloak]

Yes it is available you can download it through #news

[hot crest]

One doubt about tdm

Is a player will always get the same spawn location forever

[night cloak]

#old @hot crest

[hot crest]

👍

[flint egret]

@night cloak can u send link

[night cloak]

Sure, check DM’s but make sure download it via safari otherwise it won’t work.

[flint egret]

Ok thx

[cinder arrow]

Hi

Is there someone in charge here urgent?

[night cloak]

@cinder arrow Yes?

[cinder arrow]

Can we speak privately?

[night cloak]

@cinder arrow May I know what is it about?

[cinder arrow]

Official and reliable

The cheat is sold

[night cloak]

Alright, DM me.

[mossy kelp]

What will be the server for the fun custom game in #events ?

[terse urchin]

Hii

[night cloak]

Hallo

[pulsar prism]

Is there a beta support? I can’t install PUBG beta in iOS

[night cloak]

What will be the server for the fun custom game in #events ?
@mossy kelp yes indeed.

The iOS beta is not available yet.

[pulsar prism]

Oh ok ty

[terse urchin]

@night cloakIf the delivery of a new payment accepts the customer service

[night cloak]

You can install the beta, but when you open the app it crashes due to certificates.

[terse urchin]

@night cloak@AlpIf the delivery of a new payment accepts the customer service

[night cloak]

@terse urchin I told you, please go to #faq and read subpoint 2.8

[terse urchin]

@night cloakJust tell me does the customer service accept a new receipt

[night cloak]

@terse urchin we cannot answer that question you’ll need to contact In game support and see if they’ll accept it.

[snow ridge]

Any news on when they'll patch up the ping issue?

[night cloak]

Unfortunately not @snow ridge

Hello viasy

[snow ridge]

Please fix it ASAP, cause it's ruining every single tournament that we play

[normal fulcrum]

@snow ridge Feel free to report it in #old

[tepid thistle]

Good evening everyone. I have an issue with may account can someone please help me with it

[old garnet]

where is pmbc registration link ?

[worthy saddle]

all server hacker bayby pubg im will Rmove now

[normal fulcrum]

@old garnet That's a regional tournament. Maybe ask in your regional server?

[spring zephyr]

@old garnet Registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.

[storm flume]

Hello, @worthy saddle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Where can i report a op hacker ?

[placid dove]

I have one to report too

[worthy saddle]

any suport here can hellp me im cant play game alll game hacker

[hollow hedge]

@night cloak @placid dove read @storm flume above message

[polar marsh]

@worthy saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shy mist]

New season theme is halloween?

[hollow hedge]

@shy mist keep an eye on #news

[shy mist]

@hollow hedge No thanks I've YouTube

[obtuse quail]

Hello guys

Asking about gameloop new emulator'beta'

[storm flume]

You can now access #emulator-chat and #emulator-support, @obtuse quail. Revert this at any time by sending .emulator in #481204134859505684.

[polar marsh]

@plush quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@obtuse quail Ask in #emulator-support and don't use the word ban or banned or the bot will mute.

[obtuse quail]

Aha its ok😁

Thz alot

[scenic bone]

Hloo in match my ping automatically goes in 200 ping

And my net is also very high speed

[astral marsh]

#questions why bonus challange store is not refreshed

[night cloak]

@blazing prism pleas move channels .

[spring zephyr]

@blazing prism Please move to a discussion channel, you can find one for him in #clans

[night cloak]

@astral marsh you can ask this question in PUBGM India the invite link is in #735483472432594994.

[spring zephyr]

@scenic bone It's because of your unstable network connection, try changing your network connection and see if it's the same.

[blazing prism]

@spring zephyr i found him various clans but he ignores everyone.

[scenic bone]

@spring zephyr any thing

[cunning bane]

I didn't get Weapon master Achievement title even after I complete it . I have completed under all the rules. I have attached the match details and kill details regarding to the weapon master achievement. And my firts kill is in vehicle . Another 5 kills in detailed with the attachments. This is my second time facing this issue.

[cinder arrow]

Is there someone responsible?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cinder arrow. Remember to read through #faq before asking questions in the support channels.

[scenic bone]

@spring zephyr my network is stable and high Speed

[night cloak]

@drifting jay it’s a limited time event for now as one plus teamed up with pubg more this event it may be available in the future.

[scenic bone]

@spring zephyr from 2days it's happening

[spring zephyr]

@drifting jay The BETA version doesn't represent the final form of the game. Talking about global the 90 FPS option will be available to all supported devices in version 1.0.0.

@scenic bone Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
If it's an issue from the server's side, then it will get fixed. If not, you will have to contact your ISP regarding this.

[scenic bone]

Ypp

[spring zephyr]

@cunning bane Can you share the detailed statistics of that match?

[polar marsh]

@empty whale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cunning bane]

@spring zephyr detailed statistics

@spring zephyr

@spring zephyr

@spring zephyr

[spring zephyr]

Are you sure that you killed someone with a vehicle?

[cunning bane]

Yes . As I mentioned my first kill is with vehicle

[spring zephyr]

Your tier in Classic TPP?

[night cloak]

He’s platinum.

Bottom right of detailed stats says so -_-

[cunning bane]

I'm facing this issue 2nd time

[night cloak]

@cunning bane you need to be platinum or above

[cunning bane]

@night cloak am in platinum

[night cloak]

What about SMG

Did you use m249?

[tepid stratus]

@cunning bane you have to knock and finsh enemy with same gun

[night cloak]

It legit says down bottom right he’s in platinum😂

[cunning bane]

@tepid stratus Yes I did

[night cloak]

SMG is m249 or DP not UmP

[cunning bane]

@night cloak I've sent all the attachments with details of that

[night cloak]

I know it says SMG but you have to kill someone using m249 or DP as wel.

That’s how I finished my achievement

[spring zephyr]

@night cloak LMG*
And it LMGs are not in the list.

[cunning bane]

@night cloak but it's not in the list

[night cloak]

Just try

[spring zephyr]

@tepid stratus Yes I did
@cunning bane You didn't

Knock outs - 0

[soft sparrow]

exposed

[tepid stratus]

[cunning bane]

@spring zephyr yes . Bcz he died in the first shot

[smoky tinsel]

I'm having trouble loering into my account, some admin could help me with this problem.

[night cloak]

It says killed 1

@smoky tinsel a screenshot of your issue please?

New rewards soon?

[smoky tinsel]

My problem is so, I have a facebook account, and when I try to enter it, is redirected to another account, another ID, the ID of another account that I created long ago, it may be that I am typing wrong email, because so I wanted to know was possible to find my data using only the character ID

[cunning bane]

Knock outs - 0
@spring zephyr he died in the first shot with that gun

[spring zephyr]

@cunning bane It won't count if your friend has knocked the enemy and you have finished the enemy.

[pearl kite]

Anyone know ping issue fix ?🌝

[polar marsh]

@timber finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cunning bane]

@cunning bane It won't count if your friend has knocked the enemy and you have finished the enemy.
@spring zephyr if my knocked out the enemy . How would kill added to me

Knock outs - 0
@spring zephyr when he is the last person in the squad . How could be he knocked out. He'll die straightly

[spring zephyr]

@spring zephyr if my knocked out the enemy . How would kill added to me
@cunning bane In detailed stats, it will.

[cunning bane]

@spring zephyr it's my direct kill

[spring zephyr]

Report it then. 👇

[storm flume]

Hello, @cunning bane!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[cunning bane]

@spring zephyr okay. Thank you

[feral stratus]

مرحبا

[storm flume]

Please do not use languages other than English, @feral stratus. Refer to #735483472432594994 for regional communities.

[night cloak]

[feral stratus]

Hello

My account has been acquired without any reason

[night cloak]

What do you mean acquired?

[tawny veldt]

For the third week, my account is under the security note. Is there a solution to the problem?

[storm flume]

You can contact the customer service via the game settings, @tawny veldt. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@feral stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[smoky tinsel]

My problem is so, I have a facebook account, and when I try to enter it, is redirected to another account, another ID, the ID of another account that I created long ago, it may be that I am typing wrong email, because so I wanted to know was possible to find my data using only the character ID

[crisp garden]

Nope

[dawn spindle]

anyone know how i show changing country in my account

cause its hidden

[short eagle]

Are you in European countries @dawn spindle ?

[dawn spindle]

no africa

algeria

i tried on guest account its show but on my main account its hidden

[opaque laurel]

Good evening, dear Error 403, I have spent a lot of money on my PUBGM account and I really want to get the "PUBG PARTNER" title my ID is 565513421 it's gonna be great if you check for me. Regards @lime juniper

[dawn spindle]

What i need to do
@short eagle

[torn kestrel]

Good evening, dear Error 403, I have spent a lot of money on my PUBGM account and I really want to get the "PUBG PARTNER" title my ID is 565513421 it's gonna be great if you check for me. Regards @lime juniper
@opaque laurel You can't request for PUBG PARTNER title I guess

[onyx cairn]

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
@opaque laurel

[opaque laurel]

@torn kestrel yeah I know but I really like to get it I have 79 mythic items I have spent a lot on my PUBG account

[onyx cairn]

Read above.

[opaque laurel]

@onyx cairn thank you very much I know that but I wanted to try my luck🥺💔

[onyx cairn]

better luck next time. 🤭

[opaque laurel]

@onyx cairn danke bruder♥️

[bitter cliff]

Hello, PUBG Company, please help me. My account is based on PUBG without any convincing reason. I do not violate the laws, conditions, or user policy, and you can verify that. Play very clean play and my account got tired very much and I spent very much money on it. Please pay attention to my message and respond quickly

[night cloak]

Unlinking feature is back again

Is it working properly now?

[short eagle]

@bitter cliff you got banned?

[night cloak]

I don't wanna risk my acc

[polar marsh]

@bitter cliff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raven lichen]

Hi all can help me anyone with account?

[onyx cairn]

What's the matter?

[night cloak]

@onyx cairn see pending matter above

[onyx cairn]

@onyx mason I guess you're wrong with it, here.

It's safe, but read carefully before unlinking. @night cloak

[night cloak]

Okay

[onyx mason]

Sorry

[raven lichen]

So guys i have my pubg mobile on game center if i add social like facebook or twitter then i revoke game center i will loose my progress?

[onyx cairn]

Once linked to any social media account you won't lose any progress.

[night cloak]

Can you elaborate 4th point

[dawn spindle]

can you help me@onyx cairn

[raven lichen]

I had linked one time with twitter then i revoke it from twitter because my Twitter account was suspended

[lyric agate]

?

K

[night cloak]

Can you elaborate 4th point
@night cloak

No need. i got that

[onyx cairn]

It means, that you should login with the connection you want to keep, this allows to unlink the second one. But once applied for unlink feature you should not login with the access you want to remove.

[dawn spindle]

how i show changing country option in my account
cause its hidden
@onyx cairn

[short eagle]

@heavy tide use discussion channels if you do not need support and use english

[onyx cairn]

Where are you from? @dawn spindle

[dawn spindle]

algeria

[onyx cairn]

English. @heavy tide

[heavy tide]

oh sorry

[onyx cairn]

Please contact customer service, maybe they know why. It's possible, that you clicked/tapped on the EEA button for European Economy Area as your account was created. @dawn spindle

[dawn spindle]

@onyx cairn i contact them i got robot respond

[polar marsh]

@errant bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

Try again as I can't help with it.
@dawn spindle

[polar marsh]

@inner perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@lime juniper there are people who are using all hacks possible no recoil and magic and fly car on upgraded skin accounts in mobile lobby and are in top 100 and streaming live , i forwarded it to rock47 but he dont want to forward it but gave me link that doesnt even work , idk why they dont get suspended and they do 50+ kills every game and are on conqueror top 100 europe squad.

[zealous turret]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zealous turret. Remember to read through #faq before asking questions in the support channels.

[boreal oriole]

Hello support team
My Facebook account has been disabled
There is no other link I have for my PUBG Mobile game
So what is the solution to this problem so that I can login and continue playing
Note that I have full information on this topic

[polar marsh]

@royal herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[prisma heron]

Any updates about that newer version bug?

[river lotus]

Facing bad Ms on good internet help

[night cloak]

Hallo, PUBG MOBILE. Mein Konto wurde zu Unrecht gesperrt. Ich habe nicht gegen die Regeln verstoßen. Ich bin ein sauberer Spieler und spiele gerne viel. Bitte heben Sie ein Verbot meines Kontos auf. Sie können mein Konto überprüfen. Ich habe nicht gegen die Regeln verstoßen und es gibt Beweise in meinem Konto. Ich habe nicht gegen die Regeln verstoßen. Ich möchte mein Konto schnell eröffnen.5290851488

[keen solar]

download hacks and see how pubg doesn't do anything

this game is a hacking cesspool

[night cloak]

Hallo, PUBG MOBILE. Mein Konto wurde zu Unrecht gesperrt. Ich habe nicht gegen die Regeln verstoßen. Ich bin ein sauberer Spieler und spiele gerne viel. Bitte heben Sie ein Verbot meines Kontos auf. Sie können mein Konto überprüfen. Ich habe nicht gegen die Regeln verstoßen und es gibt Beweise in meinem Konto. Ich habe nicht gegen die Regeln verstoßen. Ich möchte mein Konto schnell eröffnen.5290851488

Hallo, PUBG MOBILE. Mein Konto wurde zu Unrecht gesperrt. Ich habe nicht gegen die Regeln verstoßen. Ich bin ein sauberer Spieler und spiele gerne viel. Bitte heben Sie ein Verbot meines Kontos auf. Sie können mein Konto überprüfen. Ich habe nicht gegen die Regeln verstoßen und es gibt Beweise in meinem Konto. Ich habe nicht gegen die Regeln verstoßen. Ich möchte mein Konto schnell eröffnen.5290851488

[sharp onyx]

@short eagle ^nickname and spam and english

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@drifting jay please report in #old

[polar marsh]

@steel pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ionic lance]

Pubgm Is going to change thier name & the new name will be HUBGM - Hackers Unknown Battle Ground

[storm flume]

Hello, @AAMIRGamingYT#2756!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sly marsh]

please remove E-MAIL from my pubg account someone added mail on my pubg account

my game id:- 520281209

[slate isle]

Three events have now ended early so I lost my ability to redeem rewards. Both “season of color” ended 2 days early I think. And now “watch and earn points” points shop has disappeared when it should end on the 13th

I had 1000 points left to use

Europe. Really annoying

[wispy jasper]

Any <@&481161015728406538> tell me when does crew shop refreshes like when items of crew shop will be in stock if it runs out

[mystic matrix]

I want to solve the problem of PUBG. When I enter Jim, I don’t know. I jump when I step into the space. Immediately stop.

[polar marsh]

@potent cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[last storm]

• Character name: MŖツKalashnkv
• Character ID: 5622429105

• Date and time of last play ( 2020/10/8 )

The date and time when the account suspension was confirmed (2030/8/8)

My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

• Character name: MŖツKalashnkv
• Character ID: 5622429105

• Date and time of last play ( 2020/10/8 )

The date and time when the account suspension was confirmed (2030/8/8)

My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

[night cloak]

Help!

It says “purchase failed. Please ensure you’ve logged into Google play store and you can make payments on your account”.

i dont have any twitter so how is this possible

[raw hollow]

Security system 0% 🤝

[leaden fossil]

hello

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @leaden fossil. Remember to read through #faq before asking questions in the support channels.

[leaden fossil]

i have a question

#faq i accidently unfriend my friend in game i was having like 3253synergy with him can i get it back

#faq if i friend him again

[worn forum]

What is the upcoming tournament whose registration is going to open soon? And when does it start?

[opaque mist]

Hey I got this message mid scrim game and I don’t know why? If anyone know what it could be lmk.

[worn forum]

@opaque mist This means that your wifi/mobile data disconnected in between the game. And if you’re in a custom room, there’s a very high chance that you’ll be kicked out mid-game due to this

[alpine condor]

When will we know pmco qualifiers in Egypt

[polar marsh]

@waxen folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@spare lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[remote imp]

i want to unlink email

[topaz storm]

Beta for ios any progress

[celest shadow]

You cannot unlink your email at the moment, @remote imp.

[polar marsh]

@tulip plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

You can download the beta for iOS now, @topaz storm. The download link is in #news, just scroll up a little.

[remote imp]

@celest shadow can I do it in future?

[celest shadow]

The email linking feature is in beta at the moment, @remote imp. It should be addressed and improved soon.

[remote imp]

so it means ,this feature will come in upcoming update?@celest shadow

[celest shadow]

I don't have much information about it, @remote imp. Stay tuned for the improvements.

[topaz storm]

Does the beta work with ios 14

[celest shadow]

Yes, it should be able to, @topaz storm.

[topaz storm]

Okay

[slate isle]

“Watch & earn points” event, not redeemable

[alpine condor]

When will we know pmco qualifiers Egypt

[crisp garden]

Wrong channel sorry

[sick sable]

Can I get the link for beta version

[night cloak]

@sick sable check #news

[hard hornet]

How to trust the beta in iOS

When I am opening it is asking to trust

[night cloak]

@hard hornet this: https://cdn.discordapp.com/attachments/481200416349224980/742047821196296342/port.jpg

[hard hornet]

Ok thank u

[night cloak]

@hard hornet settings-general-profile

There you will see a profile just tap in it and trust

@alpine condor check the official esports PUBGM twitter.

@night cloak how are you ?

I'm doing great, #chat would be a place for that, @night cloak.

@night cloak I forgot bro