questions

[pure vector]

My account is hacked from fb and hacker unlink my fb then he connected his Twitter. But now I linked my account with E mail so i can login in my account through E mail i linked. but that hacker also login in my account so anyone have any solution.
@pure vector any help?

[sand path]

Details have been collected and data will be checked for bike glitch. Will keep you updated. @unique depot

[night cloak]

@pure vector please refer to #faq subpoint 2.5 and 5.3
@night cloak

@bronze prawn did you messaged them?

[bronze prawn]

No option

It gives lots opyion

I try to msg and that guy login

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @bronze prawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@pastel fiber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@bronze prawn Try to message them while he is sleeping just calm down he can’t do anything to your account

[bronze prawn]

Ok

Thank u bro

Can i add u. I msg u with update about it

[night cloak]

Sure, of course.

[bronze prawn]

Thank u

[candid imp]

My pubg account hacked

[night cloak]

@candid imp I told you many times, we can’t do anything with your disabled Facebook account please stop spamming.

[candid imp]

@night cloak yes I understand but I'm not you ask

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @candid imp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please refer to subpoint 2.8 in #faq for further information, @candid imp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stiff vine]

Uc has been deducted from my account

[night cloak]

Uc has been deducted from my account
@stiff vine how come?

[stiff vine]

I dont know

Any idea ?

[night cloak]

If you don’t know how, how we supposed to know

[sand path]

Contact customer service in game regarding this @stiff vine

UC gets deducted if you purchase from unauthorized sources.

[stiff vine]

@sand path nothing over there

[night cloak]

@stiff vine Did you buy UC from 3rd party website?

[stiff vine]

I hve earned it by bonus and prime membership

[sand path]

And will keep on deducting until it is recovered. Continuing to purchase from unauthorized sources will lead to 10 year market purchase abuse ban.

[candid imp]

@sand path ryt

[stiff vine]

Nah i didnt do such things

[night cloak]

It’s strange UC won’t deduct itself, are you sure you didn’t spend it by accident?

[stiff vine]

Yes i pretty sure

[sand path]

He's getting a mail from the system. @night cloak

About the deduction.

[night cloak]

Oh

Learned something new.

[stiff vine]

Why me god

[red heron]

Pubg account log in problem

[sand path]

I've explained the reason. Try talking to customer service in game. They might make it easier.

We cannot help with this.

[night cloak]

Pubg account log in problem
@red heron please stop spamming mod and I already mentioned you so many times.

[night cloak]

Wait, you mean like this? @red heron

You can’t login to your account?

[red heron]

Yes bro

[night cloak]

I thought someone stole your account, and your Facebook account got disabled.

@red heron please contact in game support @red heron if that does not work wait for a future update to fix your issue.

[red heron]

@night cloak please help bro

@night cloak please help bro

[night cloak]

@red heron oh don’t worry it’s a common bug, there are few temporary fix on YouTube but I’m not sure if they work 100%

We cannot assist you any further with account related issues.

[sand path]

@unique depot. We've noted your details and your account will be checked tomorrow for whether it was actually banned due to the bike glitch. Please wait patiently. It will be unbanned if it checks out.

[night cloak]

@night cloak a lot of them manipulate the game so don’t recommend them.

Is it only on emulator ?

[red heron]

Any solution bro

My tournament is coming soon

[night cloak]

Yeah aditiya told me changing game files can get you banned.

[pure vector]

@red heron create new id

[red heron]

Any explain why this type of problem arise

[night cloak]

@red heron It’s a common bug, don’t worry devs are aware they are trying to fix it.

[red heron]

@night cloak why this type of problem arise and when slove it

[sand path]

@red heron we recommend recovering your account from any 3rd party access when the next update arrives.

[red heron]

@sand path it risks

When will be come next update

@night cloak when will be come next update

[night cloak]

The release date isn’t known yet, it’s still in beta.

Perhaps 1-2 months

[red heron]

1-2 months my account not log in

[sand path]

Keep trying.

Highly likely you won't be able to.

[night cloak]

Hackers pushing rank 😡

I don’t have a command for that

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Thanks

[noble crest]

Hlo sir someone hacked my Facebook account then he entered in my pubg id then he unlink my Facebook and connected his Twitter. Now i also have g mail account so i can login in my account but that person also login in my account. I have all proof that this is my id. I have also videos on my YouTube channel.

[polar marsh]

@glass ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @noble crest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Hlo sir someone hacked my Facebook account then he entered in my pubg id then he unlink my Facebook and connected his Twitter. Now i also have g mail account so i can login in my account but that person also login in my account. I have all proof that this is my id. I have also videos on my YouTube channel.
@noble crest do you still have access to your account, if yes please refer to #faq subpoint 2.5 and 5.3

[scarlet monolith]

Anyone know how to open a pharaohs crate... The information is like KFCs sercret recipe

[night cloak]

What do you mean?

I did report in game but no use 🙁

[noble crest]

Yes through my E mail that i linked.

[scarlet monolith]

In the spawn island I got a pharaohs crate.. Says I need a pharaohs key which I have but still won't open

[night cloak]

I did report in game but no use 🙁
@night cloak I’ve reported many cheaters it took 1-2 weeks to get them banned give security team time, they are human just like you and me.

@scarlet monolith you can get pharaohs keys via completing missions.

[scarlet monolith]

@night cloak yeh I already have the key

[quick forge]

My account got hacked

[alpine flower]

yeh I already have the key
@scarlet monolith you dont open it but redeem some stuff

[night cloak]

@quick forge do you still have access to your account, if yes please refer to #faq subpoint 2.5 and 5.3

[sand path]

@worldly gorge we've noted your feedback regarding the bike glitch. Your account data will be checked tomorrow. If your story checks out. It will be unbanned.

[noble crest]

@night cloak yes through E mail link i can login in my account

[scarlet monolith]

Pubg doesn't give any instructions

[quick forge]

@night cloak he changed the email

[little sandal]

There is a general problem with most players, which is the inability to open the free Pharaoh Boxes

[sand path]

@scarlet monolith #old

Feel free to report it in #old @little sandal

[night cloak]

Okay if you still have access to your accounts its awesome, now go to #faq and read subpoints 2.5 and 5.3 @quick forge @noble crest

[quick forge]

@night cloak I dont

[night cloak]

You can’t get into your account?

[scarlet monolith]

Soo I'm assuming it's a bug and it just won't open

[noble crest]

@night cloak ok

[merry kiln]

Ping is stuck at 20 ms even though I'm lagging. Playing on ipad mini 5. Please fix ping issues which is more important than worthless events

[quick forge]

@night cloak no

[sand path]

@scarlet monolith you will find it's use in the event section. Combined with keys.

That's not a crate. Just an item

[pure vector]

Ping is stuck at 20 ms even though I'm lagging. Playing on ipad mini 5. Please fix ping issues which is more important than worthless events
@merry kiln true

[quick forge]

@polar marsh bot send a real developer

[merry kiln]

@pure vector you too facing?

[pure vector]

@pure vector you too facing?
@merry kiln every1 is

[night cloak]

@quick forge Unfortunately we can’t help you if you can’t access to your account.

[scarlet monolith]

So it's says it's a "pharaohs crate" but it's not a crate

[sand path]

Just an item. Yes

It is used to redeem stuff from events

[merry kiln]

Giving attention to unnecessary events and spoiling the game

[scarlet monolith]

Soo I need more crates to use it

[pure vector]

Giving attention to unnecessary events and spoiling the game
@merry kiln yepp

[scarlet monolith]

Event is optional soo doesn't really spoil the game

[merry kiln]

I think it's time for shifting to new game

[scarlet monolith]

The game is exactly the same if you don't do the events

I like pubg m... But cheaters definitely ruin it

[merry kiln]

@scarlet monolith whats the need for new events if u can't fix the game

[sand path]

Please move to #pubg-mobile if you do not require assistance.

[storm flume]

Hello, @merry kiln @scarlet monolith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[scarlet monolith]

@sand path my bad

[night cloak]

Please listen the boss.

[merry kiln]

@sand path okay mam

[sand path]

@frank stag #discord

[frank stag]

Yea...

[orchid flicker]

I want to submit cheating report with prof

[heavy hare]

I can fix this

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I want to submit cheating report with prof
@orchid flicker moderator will assist you wait.

[civic portal]

My account in PUBG has been stolen

[storm flume]

Hello, @orchid flicker!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@civic portal Do you still have access to your account, if yes please refer to #faq subpoint 2.5 and 5.3.

[heavy hare]

Alp burdamisin

[night cloak]

If you can’t speak English DM me Turkish

[civic portal]

@night cloak on. He stole my Facebook account and disabled the account

[night cloak]

@civic portal Do you still have access to your account, if yes please refer to #faq subpoint 2.5 and 5.3.
@night cloak

[hoary laurel]

They using aim bot and x ray vision

[civic portal]

My account linked to PUBG has been disabled by someone, and I cannot access my account in any other way

[soft sparrow]

do you have any other social media account linked with your PUBG mobile account, @civic portal ?

hacker video, @hoary laurel ?

[civic portal]

@soft sparrow No.

[soft sparrow]

do you have your number linked with it, @civic portal ?

[civic portal]

Of my Account in pubg ??

[hoary laurel]

Yes @civic portal

[soft sparrow]

I want to submit cheating report with prof
@orchid flicker you can use #cheater-reports channel to do so, also make sure to read pinned messages and be active in discussion channels so u can have permission to submit.

@civic portal yes

[civic portal]

@hoary laurel 5326860727

[soft sparrow]

we have a dedicated channel to report hackers(#cheater-reports), @hoary laurel, however you need to obtain rare role, to submit your report, by being active in discussion channels.

you link number with pubg account @civic portal ??

[civic portal]

@soft sparrow No.

[soft sparrow]

sorry can't help, @civic portal.

english, @drifting jay ?

[silver moth]

After 3MB update i facing heating issue on my oneplus 7 pro extreme smooth graphics and battery drain too much

[civic portal]

@soft sparrow Please help me, my Facebook account has been hacked and the hacker has disabled the Facebook account. I can prove the ownership of the account

[dawn juniper]

Добрый день, мой аккаунт забанили без причины, хочу вернуть назад

[storm flume]

Please do not use languages other than English, @dawn juniper. Refer to #735483472432594994 for regional communities.

[soft sparrow]

i need you to to post that in #old, @silver moth.
make sure to provide
▫️ User Identification
▫️ Region/ Country
▫️ device name

do you remember account creation date, first and newest payment, @civic portal ?

English,@dawn juniper ?

[polar marsh]

@narrow hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary laurel]

Also I reported them in game report system @soft sparrow

[wide swallow]

I have sound issue in pubgm what can i do

[soft sparrow]

if you need help state it here, @wide swallow, if it is feedback and/or bug, post it in #old.

[wide swallow]

I have adverse sounds if enemy at right i get noises from left earphone, if at behind i hear from front

Tried with 2 different earphones

[soft sparrow]

oh, @wide swallow please post it in #old providing your;
▫️ device name
▫️ User Identification
▫️ Region/ Country

[fierce lark]

Where are esports news

[soft sparrow]

we don't have them here anymore,@fierce lark. you can follow them via the links provided in #community-news .

[civic portal]

@soft sparrow creation :2018/Nov , and first payment in season 5

[soft sparrow]

do you still have the reciepes, @civic portal ?

[night cloak]

@civic portal I already mentioned you so many times @civic portal Do you still have access to your account, if yes please refer to #faq subpoint 2.5 and 5.3.

[wide swallow]

Thank you @soft sparrow

[untold ferry]

@soft sparrow ping isssu in Asia server Jio user help

[night cloak]

@sand path

[fiery prism]

Sorry my bad

[soft sparrow]

please post that in #old, @untold ferry providing;
▫️ User Identification
▫️ Region/ Country
▫️ Network type

[civic portal]

@soft sparrow What do you mean reciepes ??

[covert saffron]

Can I send character voucher to my friend from my ID

[civic portal]

@night cloak I don’t understand 😭

[night cloak]

Meant to say receipts.

[vital wadi]

Im unable to paly tdm and quick matches please help me

[soft sparrow]

my typo, i meant receipts, @civic portal do you still have them?

[reef jacinth]

I need to change the email address linked to my account

[vital wadi]

Please help 🥺

[wide swallow]

I did what u say thanks for the help, i hope i got a reply soon @soft sparrow

[night cloak]

Im unable to paly tdm and quick matches please help me
@vital wadi Are you in Observational period?

[soft sparrow]

email address can't be unlinked at current time being, @reef jacinth.

[reef jacinth]

Is there an update allows us to change the email address

[civic portal]

@soft sparrow No

[night cloak]

Unfortunately, no. @reef jacinth

[reef jacinth]

😭😭

Why I don’t understand the reason that we are not allowed to change the email address

[ebon crown]

Someone a stranger giving any of pubg outfit at a valuable price..

Is it true?

[soft sparrow]

then we can't help. still trying to contact Customer service in-game can do the trick, try contacting them@civic portal.

[vital wadi]

@night cloak observational period?????

[soft sparrow]

high chances of scam and losing your account, @ebon crown.

[wide swallow]

Do they reply messages, i really need to fix that sound bug

[soft sparrow]

when you are suspected to use hacks,@vital wadi.

[ebon crown]

@soft sparrow he was saying he will buy through dark web?
What does it mean

[night cloak]

@reef jacinth the email login feature is still in beta. It may be updated in the future with that option. You can suggest it in #old

[soft sparrow]

trust me it is a scam, block/ignore him for ur own saftey@ebon crown.

[vital wadi]

@soft sparrow i didn't use any hacks

[ebon crown]

@soft sparrow ok thanks

[night cloak]

@vital wadi Can you show me a screenshot or share a video where you can’t play?

[soft sparrow]

we shall know soon, @vital wadi. that's all what we can do now.

[reef jacinth]

@night cloak ok thanks

[ebon crown]

@soft sparrow Can you tell when will sweet pineapple set restock again?

[soft sparrow]

no information regarding that, @ebon crown.

[ebon crown]

@soft sparrow :( ok

[vital wadi]

@night cloak @soft sparrow it stucks here

[night cloak]

Did you check your internet?

[soft sparrow]

do you have stable connection, @vital wadi ?

[vital wadi]

@night cloak @soft sparrow yeah

[soft sparrow]

have you tried routine repair ?

[night cloak]

Restart your WiFi router and try again, if that doesn’t work restart your mobile device.

[vital wadi]

@soft sparrow @night cloak i have tried all the methods but it didn't work

[night cloak]

That’s strange.

[soft sparrow]

even tried deleting cache of the game? @vital wadi

[vital wadi]

@soft sparrow done

@night cloak @soft sparrow but i can play only classic matches

[soft sparrow]

understood, @vital wadi, can you please post this issue in #old. make sure to provide;
▫️ User Identification
▫️ Region/ Country
▫️ Network type

[vital wadi]

@soft sparrow ok

[storm flume]

Please do not use languages other than English, @spare vessel. Refer to #735483472432594994 for regional communities.

[soft sparrow]

maybe try write all that in English, @spare vessel ?

[polar marsh]

@spare vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rare isle]

My pubg I’d is stolen by someone
This is my stolen Character I’d 5368260107
I have proof too that is my I’d
I am not able to access to my account
If officials are reading this please contact me

[night cloak]

@rare isle Can you access to your pubgm account?

[rare isle]

No

[night cloak]

Then we can’t do anything about it.

[rare isle]

But the stolen guy can access it

[night cloak]

Well, which social media you linked with your account

[rare isle]

Facebook but he unlink my account and he disable my Facebook account

[night cloak]

@rare isle Okay, please read #faq 2.8 and email facebook support otherwise we can’t do anything about it.

[polar marsh]

@rare isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal needle]

!rank

[storm flume]

This command is disabled in this channel, @unreal needle. Please execute the command in #481204134859505684 instead.

[split fern]

Next update pubg mobile 90fps support is it temporarily?

[night cloak]

Permanently, but not every phone will have the feature.

[gaunt badger]

Its is for One plus devices which have 90hz screen

[shy mist]

@split fern Only if ur phone supports 90fps

[gaunt badger]

Currently. Only for One plus 7pro, 7tpro,8,8pro, nord @split fern

[shy mist]

@gaunt badger That's only present mate .. Every phone which supports 90Hz will have 90fps in future

[polar marsh]

@past smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@plush marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

PUBG please answer the question when you will stop hackers ?????!

[wraith pond]

Help me !!

The account is logged in with a newer version of the game. No longer entering the old version, please update to the latest version

[storm flume]

You can contact the customer service via the game settings, @wraith pond. Refer to subpoint 5.3 in #faq for further instructions.

[wraith pond]

I have the new version and the problem continues with me for two months, and the problem is not with the phone, but rather the account. I put my account in more than one phone, and the problem continues with me with all phones. Please solve the problem. I think it happened when there was a problem in the game. Please solve the problem.

[gilded plank]

Hey, I have kind of abig problem i no longer have acces to my pubg account because the facebook account it was linked to got suspended for some reason and I'm unable to log into it any more can you help me ??

[wraith pond]

This service 5.3 did not solve my problem

Help me

?

[night cloak]

@wraith pond and @gilded plank For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[little sandal]

Possible question is the alliance allowed in Solo

Hello Support Team, I hope to deter one of the players as he forms a team in Solo and they number 12 people and 3 hackers in the Solo mode, the first person perspective in the Middle East.

[meager scarab]

Can anyone explain, these two livik mission? I got 1999 damage but mission showing 195 and healed more than 200

[pine summit]

ERROR 404 add me my account has been hacked I need help to unlink an account

[storm flume]

You can contact the customer service via the game settings, @pine summit. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

@meager scarab does restarting solves it? Clear cache maybe?

[meager scarab]

No only played two games, 900 damage in first 1999 on second but mission failed @elfin canopy

I just want to know what is that 195/300

[elfin canopy]

Clear cache > Restart.

[meager scarab]

Ok

[elfin canopy]

I don't know, looks like a bug, or maybe it's too late I cannot see properly.

[wraith pond]

@night cloak Ala'a service inside the game are responses to him and it did not solve my problem

[fading bloom]

can we use mouse and keyboard with ipad on pubg

[storm flume]

Please do not use languages other than English, @lethal vine. Refer to #735483472432594994 for regional communities.

[coral turtle]

hi, how can i log out from fb char

i want play without facebook but in own char

i wont start new character

[ebon moss]

‏Hello, PUBG support. Have a good day. I have an account worth 1,500 dollars and one of the anarchists stole it. Can you return it to me? Thank you, I hope for a quick reply

[lapis lintel]

I cant install the beta. Everytime it is installing, it fails to install. I have enough storage but i am not sure why it fails

[sharp onyx]

@lapis lintel iOS or android?
What OS version?

[lapis lintel]

@lapis lintel iOS or android?
What OS version?
@sharp onyx Android 10

[sharp onyx]

How much storage do you have? Also, whats the package size after downloaded?

[lapis lintel]

Currently i have 4GB free and the size after download is 1.36GB

[jagged silo]

Chinese Gameloop(TGB) is safe for Global Players?

[polar marsh]

@glacial laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rustic widget]

@jagged silo @night cloak I lost access to my email but i got my pubg logged in my device what to do now?

[jagged silo]

@rustic widget why you ping me?

[rustic widget]

I thought you can help

[polar marsh]

@karmic jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vivid merlin]

Do you still have access to the game? @rustic widget

[jagged silo]

@vivid merlin Chinese Gameloop(TGB) is safe for Global Players?

[vivid merlin]

No.

[jagged silo]

for why?

@vivid merlin ]

[storm flume]

You can now access #emulator-chat and #emulator-support, @jagged silo. Revert this at any time by sending .emulator in #481204134859505684.

[vivid merlin]

Use #emulator-support

[sharp onyx]

@lapis lintel you need atleast 6 gb free space after download

[lapis lintel]

Okay

[rustic widget]

@vivid merlin yes i have

[vivid merlin]

So you lost access to your email?

[rustic widget]

Yeah

What to do now

[vivid merlin]

Have you tried to contact Google support to retrieve it?

[serene meteor]

@vivid merlin i wanted to know one thing

[vivid merlin]

Yes? @serene meteor

[rustic widget]

Tried everything

[serene meteor]

Can i use my account from different different country?! @vivid merlin

[vivid merlin]

We cant help retrieve your email, @rustic widget. Google is responsible for helping with that.

[serene meteor]

Can i @vivid merlin

?

[vivid merlin]

Can you elaborate me on what you mean by "different different country"?

[serene meteor]

Ok let me clear u

So the fact is I’m from Bangladesh & my girlfriend is in South Africa now & she use too use my account @vivid merlin

So can we use it like this?!

[ebon moss]

‏Hello, PUBG support. Have a good day. I have an account worth 1,500 dollars and one of the anarchists stole it. Can you return it to me? Thank you, I hope for a quick reply

[storm flume]

You can contact the customer service via the game settings, @ebon moss. Refer to subpoint 5.3 in #faq for further instructions.

[vivid merlin]

@serene meteor If it is currently in South Africa and you have the change country option then you can swap it back, however if it is showing you need to wait a certain amount of days then you will have to wait before swapping countries.

[serene meteor]

Myb u didn’t understand @vivid merlin

Its like after playing me can she come & play with my account?!

Is it safe?!

@vivid merlin

[polar marsh]

@outer nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene meteor]

@vivid merlin

<@&639889499718942720>

Is anyone here?!

[vivid merlin]

@serene meteor Account sharing isn't 100% safe, also please be patient if someone doesn't respond right away.

[rustic widget]

@vivid merlin please help me out i got access to email.
But i am not able to unlink twitter

Someone is using my twitter i wanna unlink that

I got access to email.

[vivid merlin]

The unlink option is unavailable at the moment.

Contact Twitter customer service and have them retrieve the account, @rustic widget.

[serene meteor]

Why not safe? @vivid merlin

[vivid merlin]

ToS.

[rustic widget]

Twitter is not helping me out.

What to do now

I am scared to lose my account

@vivid merlin

Please help

[vivid merlin]

If the Twitter was hacked then pubg mobile is unable to assist in retrieving the Twitter account.

[night cloak]

fix the damn game

[crisp garden]

Ok

[night cloak]

i was literally driving

normally

with good ping

and my car went underground

and i died

[crisp garden]

#old

[night cloak]

the hell is wrong with ur game man

[spare trail]

hey what do the clan tags mean? My clan got defaulted to balanced cause our leader hasnt picked one yet and yea

[keen solar]

im going to download hacks

so i can play alongside the rest of the hackers

you idiots cant stop hackers

you couldn't even manage an ant race

[spare trail]

@short eagle sorry to ping ^^^^^

[polar marsh]

@clever quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[keen matrix]

Hey I am happy rn because I was report some Player

But I fell bad for him but I still save pubg from hacking 😁

The player was Deleted

Thks pubg Community

I report him because He caught was Cheating

He level 1 but have 22 kills on TDM and 1 deatg

Death*

[acoustic lodge]

Why this always happen when i spectate?

And then carry me to spawn island

[sick shale]

What's wrong in the screenshot

[viscid plaza]

Hey tencent i hope in the next update there is friend step marking feature like friend shoot marking feature

[urban verge]

@vivid merlin hello can you help me in a complicated case

[vivid merlin]

Yes? @urban verge

[urban verge]

My gmail account was hacked and i talked 5 days to contact google team and recover it but the hacker has linked his mail in the new link

Any solution for this case

I have 2 social media accounts

And twice are with me

[polar marsh]

@chrome cloud:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tame gazelle]

Can I ask u something

Take a look in this screenshot

[whole pivot]

How to get pakistani server in asia.al i get is indonesian servers and 140 ping.kindly help me.

[tame gazelle]

@polar marsh help me

[small sedge]

Can i change my country pls🙃 enough i wanna see offers like others☹️

[fading nova]

You can change country

Also pubg beta ios 😦

[urban verge]

@vivid merlin?

[polar marsh]

@steep schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[digital night]

When will bonus Challenge be Available

[polar marsh]

@trim ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rancid summit]

Event period is 7 days . Daily i will get 6 flowers then how can i redeem parachute

6 flowers × 7 days = 42 flowers. There is no way to redeem parachute

[solar remnant]

Why my battle shop is not refreshed ever week?

[storm flume]

Hello, @tame gazelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Why my battle shop is not refreshed ever week?
@solar remnant you mean bonus challenge?

[solar remnant]

Yes

@night cloak yes

[night cloak]

The prizes resets every month now.

[celest shadow]

Can i change my country pls🙃 enough i wanna see offers like others☹️
@small sedge, if your PUBG MOBILE account was created in either of the EEA regions, then the "Change Region/Country" option will not be available to you due to government laws.

Also pubg beta ios 😦
@fading nova, the BETA version should come to iOS very soon.

When will bonus Challenge be able?
@digital night
Why my battle shop is not refreshed ever week?
@solar remnant
You may send your inquiries to the PUBG MOBILE India Discord Server. They should be able to answer you.

https://discord.gg/pubgm-india

[tame gazelle]

@storm flume can I use gfx tool

[storm flume]

Use of unauthorized third-party software or methods, @tame gazelle, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[digital night]

???

[solar remnant]

@night cloak but it says every week

[tame gazelle]

See @storm flume

[digital night]

You didn’t answer the question 😕

[tame gazelle]

@celest shadow do u play minecraft

[celest shadow]

I did, @digital night. Join the PUBG MOBILE India Discord Server and send your inquiry there instead.

[night cloak]

@tame gazelle Machete is a bot please post this picture in #old

[digital night]

?

[tame gazelle]

@night cloak ok

[celest shadow]

@tame gazelle, Livik needs optimisations, it would be helpful if you sent a bug report in #old or use the in-game reporting function to report these bugs should you encounter any in the future.

[digital night]

But why would I go to a Indian PUBGM server if I’m in America

[rancid summit]

Please answer my question. That i stated above

[night cloak]

@rancid summit You gotta buy flowers from shop if you want to get that parachute, otherwise you can’t get it.

[celest shadow]

@rancid summit, either there would be more events to get the flowers or it would just not be enough to claim the parachute. This happened the same with the previous flower, where you can claim the "Camel Head" permanently but the flowers expired and turned into BP instead.

[night cloak]

Binod

[celest shadow]

Alternatively, as mentioned by Alp, you can purchase the flowers (Moth Orchid) under **"Shop" ** > "Treasures" for 10 UC each.

Be advised that this channel is for PUBG MOBILE related support, @night cloak. Move to a discussion channel if you do not have an inquiry: #chat or #pubg-mobile.

[digital night]

So you gonna tell me why I need to go to PUBGM India or not

[winter vector]

Render proplem of AMD card not solve yet ??

where is the update !!

[storm flume]

You can now access #emulator-chat and #emulator-support, @winter vector. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Use #emulator-support instead.

Could you be more specific with your question, @digital night? What do you mean by "be able"?

[celest shadow]

@twin ember, use #emulator-support.

[storm flume]

You can now access #emulator-chat and #emulator-support, @twin ember. Revert this at any time by sending .emulator in #481204134859505684.

[digital night]

Read question clearly this Time

[frosty basalt]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frosty basalt. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

@digital night, no ETA on that. It is available for some players on certain regions. Be a bit specific with your question next time.

[winter vector]

Render proplem of AMD card not solve yet ??
where is the update !!

Gameloop

[digital night]

What regions is it open on

[celest shadow]

#emulator-support, @winter vector. Ask your inquiry there instead.

I do not have a list of regions that is it available on, @digital night. As far as I know, India is one of them. Has it been available for you before?

[winter vector]

They say the problem is the game, not the simulator

The problem was the update

[digital night]

Yes I’m in NA region it worked in like seasons 10

[celest shadow]

I do not know much about emulators, @winter vector. You have the emulator role, you will be able to access to #emulator-support for further assistance.

[polar marsh]

@frosty basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

Not sure as to why it is unavailable now, the Bonus Challenge is still available for my region, @digital night. In that case, you'll just need to wait till it is available again.

[digital night]

What region are you in may I ask

[celest shadow]

Somewhere in South East Asia.

[digital night]

Would it be possible if I use like a vpn or something

[wraith brook]

@digital night Usage of VPN is not recommended .

[digital night]

Why is that, I always use a vpn when I open crates or buy uc

[celest shadow]

We do not recommend the usage of VPN as we lack information on that matter, @digital night. Any risks associated would be your own responsibility.

[digital night]

ok...

[inland lily]

Good day!  Where did everything disappear in the events of the world league?  My points for betting on the winning team in the grand league final.  Where is the tab for exchanging points for prizes?  According to the rules, the prize exchange points are reset on 08.16 and today only on 08.11.  I also wanted to inform you that I have not been awarded winning points for the events of the bet on guessing the winner of the grand final PMWL west.  I was betting on the FUTBOLIST brigade.  Please sort out the problem. My ID 5295836050

?

[mighty arch]

What's the progress limit of the achievement fun times(800 arcade matches). Sometimes its 18, sometimes it maxes out on 10, is it random? does anyone know exactly?

[digital charm]

Crew challenge when to start? It has not started?

[polar marsh]

@cyan pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@craggy flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[timber urchin]

The items in indian bonus challenge has not been refreshed, so please check it.
Thank you

[polar marsh]

@steel storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt hazel]

@polar marsh plz help me to get this outfit😔, pubg name:SKYC9๛StØRm
Pubg id:5186541507
Plz help me🥺

[night cloak]

@cobalt hazel open crates, it's based on luck.

[onyx spoke]

What is level king up in discord means ?

[storm flume]

Your level is defined by your Discord server activity, @onyx spoke. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

[spark marlin]

Bonus challange didn't reset plzz fix it

@night cloak

[night cloak]

@spark marlin Contact the PUBG MOBILE Indian Server, Link in #735483472432594994.

[spark marlin]

Ok thanks bro@night cloak

[night cloak]

You're welcome 🤗

[wispy crest]

Hello how r u im under da water pls help me

[night cloak]

@wispy crest ??

[wispy crest]

Huh

[night cloak]

Hello how r u im under da water pls help me
@wispy crest If you don’t have any questions/concerns please go to discussion channels.

[wispy crest]

Uhh no im good

The game it just keep force closing it self

[storm flume]

Please refer to subpoint #4.7 in #faq for further information, @wispy crest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@hexed lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tame gazelle]

@polar marsh any verified gfx tool

[storm flume]

Use of unauthorized third-party software or methods, @tame gazelle, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[proud estuary]

Does anybody have idea when beta 1 gonna release for ios?

[vagrant forum]

It is available for iOS.

[night cloak]

It is @vagrant forum I thought @lime juniper would’ve updated #news to say it’s available.

[proud estuary]

I am currently located in Australia, I haven’t got any update till date.

[night cloak]

Reinstall the game, link in #news

@night cloak let error know she needs to update #news.

[polar marsh]

@quartz kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck rain]

I need to link my email and i entered my email and the otp comes to my email and enter that one in the game to link email it is showing that password is incorrect try again, Please fix this bug it is most major issue for access account..

[shrewd flower]

Hello support

[sinful swan]

Please help me in this

Please

I am begging u

[polar marsh]

@unique depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck rain]

I need to link my email and i entered my email and the otp comes to my email and enter that one in the game to link email it is showing that password is incorrect try again, Please fix this bug it is most major issue for access account..

@spring zephyr

[celest shadow]

@stuck rain, the email linking feature is in beta. It should be addressed and improved in the next update.

How may I be of assistance, @shrewd flower?

@sinful swan, please wait for the next update for a fix.

[storm flume]

You can contact the customer service via the game settings, @sinful swan. Refer to subpoint 5.3 in #faq for further instructions.

[sinful swan]

I am not able to login in

[high mica]

Why ping is high in aisa server and our internet connection is also stable it's the problem of server please fix it it has been a week since this problem

[sinful swan]

I am begging u

Please help me

@storm flume

Please

Help me

[celest shadow]

Contact customer service for further assistance, @sinful swan.

[sinful swan]

I mailed them

We can do only in game

They are saying

[polar marsh]

@shrewd flower:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@thorny sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland lily]

Good day!  Where did everything disappear in the events of the world league?  My points for betting on the winning team in the grand league final.  Where is the tab for exchanging points for prizes?  According to the rules, the prize exchange points are reset on 08.16 and today only on 08.11.  I also wanted to inform you that I have not been awarded winning points for the events of the bet on guessing the winner of the grand final PMWL west.  I was betting on the FUTBOLIST brigade.  Please sort out the problem. My ID 5295836050

[vital cove]

Hi, I have an issue!
I have purchased week card in which I can complete my next week's RP mission before hand.
So, currently week 5 has started but I have already completed week 5 so according to that, I should be able to get 200RP POINTS CARD. but I didn't, and my week 6 is already open and when I do week 6 mission, it adds in the progess of week 5's why? Shouldn't I get week 5 200rp points as I have already done week 5 before?

Please Help!

[celest shadow]

There's nothing wrong with that at all since you'll instantly get the 200 RP point card on Week 8, @vital cove. Worry not.

[vital cove]

Ok 👌 thanks! Didn't know that!!

[celest shadow]

In addition to that, you will need to complete any 10 missions (does not matter which week and daily missions are included) to get the 200 RP points, @vital cove.

You're welcome!

[inland lily]

@celest shadow Good day!  Where did everything disappear in the events of the world league?  My points for betting on the winning team in the grand league final.  Where is the tab for exchanging points for prizes?  According to the rules, the prize exchange points are reset on 08.16 and today only on 08.11.  I also wanted to inform you that I have not been awarded winning points for the events of the bet on guessing the winner of the grand final PMWL west.  I was betting on the FUTBOLIST brigade.  Please sort out the problem. My ID 5295836050
Please Help!

[digital bolt]

How to participate in discord event

[celest shadow]

Please contact customer service regarding your issue, @inland lily. I'm unable to assist you with that.

Whenever there's a giveaway, you can react to the emoji to enter the giveaway, @digital bolt. There isn't any at the moment, keep your eyes on #events! 👀

• community related events are also announced there.

[inland lily]

@celest shadow Support Contacts?

[storm flume]

You can contact the customer service via the game settings, @inland lily. Refer to subpoint 5.3 in #faq for further instructions.

[dusty lake]

Hi bro

[wraith brook]

@dusty lake Any issues ? If not then you can chat in #pubg-mobile

[dusty lake]

Pubg mobile sa ek link diya tha insta par . usepa click keya mera facebook account hack ho gayea

[storm flume]

Please do not use languages other than English, @dusty lake. Refer to #735483472432594994 for regional communities.

[wraith brook]

@dusty lake Do not trust any fake links . This is your fault

[dusty lake]

Pubg mobile sa insta par story dala tha to click keya .

[austere wigeon]

bonus reward tab vanished please help

[night cloak]

@austere wigeon what do you mean bonus reward vanished?

[wraith brook]

@dusty lake English only

[dusty lake]

OK

[night cloak]

@karmic lark

[austere wigeon]

@night cloak near this area there used to be a sack button called bonus reward where you can earn uc

[polar marsh]

@austere wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@austere wigeon you mean bonus challenge?

Tap on the Trophy symbol, there you can see the bonus challenge

[karmic lark]

@night cloak For Emulator

[wraith brook]

@karmic lark Use #emulator-support

[night cloak]

they’ll assist you in #emulator_support @karmic lark

[storm flume]

You can now access #emulator-chat and #emulator-support, @karmic lark. Revert this at any time by sending .emulator in #481204134859505684.

[old mulch]

When the evil survivor mode come back ?

[night cloak]

When the evil survivor mode come back ?
@old mulch evil survivor mode? You mean infection mode?

[old mulch]

Yes

[night cloak]

The release date is unknown perhaps a month or two.

No information regarding if/when @old mulch keep your eye on #news.

[karmic lark]

i cant see any #emulator-chat and #emulator-suppert.Please Help?

[sour socket]

Is livik now stable...not under beta anymore?

[night cloak]

@sand path can you give Emulator role to @karmic lark please.

@karmic lark go to #481204134859505684 and type .emulator to gain access to that channel.

Hey viasy 👀

[karmic lark]

@night cloak i ask for some solutions bro for data cilent error in memu emulator

[night cloak]

@karmic lark go to #481204134859505684 and type .emulator to gain access to that channel.
@night cloak

@night cloak you pinged the wrong guy

@sour socket it’s still in beta.

@karmic lark you already have the role, use #emulator-support

[thorn terrace]

If my friend request for royalpass can i fill up his request with my own uc in my account?

[spring zephyr]

No.

[night cloak]

@thorn terrace nope you need make a purchase via real money.

[thorn terrace]

🥺

[ancient drum]

When can we get Erangle 2.O

[storm flume]

We currently do not have a specific release date for the upcoming update, @ancient drum. Once we do, we will publish further information in #news.

[vagrant forum]

It's in the beta, @ancient drum. Will be in global soon, no exact dates.

[ancient drum]

Can we get with in 10 daya

Days

[vagrant forum]

Definitely not.

[ancient drum]

Ok

[heavy hare]

I can fix

[vagrant forum]

Contact the in-game customer support, @heavy hare.

[heavy hare]

I know this problem

[lilac mason]

Hi.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lilac mason. Remember to read through #faq before asking questions in the support channels.

[plucky sequoia]

Is the facebook page hacked or something?

[polar marsh]

@lilac mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@plucky sequoia ??

[olive tendon]

@night cloak I can't see the emulator support channel

[storm flume]

You can now access #emulator-chat and #emulator-support, @olive tendon. Revert this at any time by sending .emulator in #481204134859505684.

[plucky sequoia]

@plucky sequoia ??
@night cloak All old posts have been deleted

[ebon moss]

Hello, support PUBG for what equals 2000 dollars and someone stole it, and I have proof that the account is mine, can you return it? And thanks for the support of PUBG

[plucky sequoia]

On the official pubgm page

[night cloak]

suspicious We'll take a look on it.

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @ebon moss. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@plucky sequoia Try refreshing, that's not the case for me.

[night cloak]

same here

[tepid pulsar]

Hello my account is linked to someone else's email. How can I delete a linked email or add a new email?

[plucky sequoia]

@plucky sequoia Try refreshing, that's not the case for me.
@spring zephyr The last post I see is of 8th aug 2020

[lapis current]

When we can run beta PUBG mobile in iOS

[polar marsh]

@formal cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@tepid pulsar you cannot unlink the email.

[storm flume]

You can contact the customer service via the game settings, @tepid pulsar. Refer to subpoint 5.3 in #faq for further instructions.

[lapis current]

When we can run beta PUBG mobile in iOS

[limpid socket]

@lapis current you’ll get to know in #news

[spring zephyr]

@plucky sequoia https://www.facebook.com/PUBGMOBILE/

[storm flume]

You can now access #emulator-chat and #emulator-support, @digital monolith. Revert this at any time by sending .emulator in #481204134859505684.

[spiral dawn]

When will be ping issue fixed?

[dusty lake]

Hlw

plz help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dusty lake. Remember to read through #faq before asking questions in the support channels.

[indigo jacinth]

#481204134859505684

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @indigo jacinth. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@indigo jacinth Can you explain your issue?

[indigo jacinth]

#faq

[dusty lake]

Facebook account hacked. Pubg mobile not opened

[polar marsh]

@uneven quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@indigo jacinth Stop spamming.

@dusty lake Can you still access your PUBGM account?

[dusty lake]

Yes

[storm flume]

You can contact the customer service via the game settings, @dusty lake. Refer to subpoint 5.3 in #faq for further instructions.

[dusty lake]

pubg mobile sa link story diya tha . me click line . then Facebook account account hacked

[spring zephyr]

@dusty lake English please.

[dusty lake]

Ok

[spring zephyr]

And contact in-game customer service for account related issues.

[polar marsh]

@primal creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warped quail]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warped quail. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@warped quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uneven lance]

I need to change my social media account to another account

Can you help me

[wraith brook]

@uneven lance Unlink current one and link other

[night cloak]

@uneven lance refer #faq 2.5

[winged valley]

@night cloak How can we delete PUBG account permanently. My friend wants to

[austere wigeon]

any news for ios beta?

[patent dock]

<@&481161015728406538> @polar marsh from 9th of August we r facing ping issues in pubg mobile...is there any solutions?

[winged valley]

@night cloak How can we delete PUBG account permanently. My friend wants to
@spring zephyr

[sand path]

12th. https://twitter.com/esportspubgm/status/1292772399226802178?s=21

I'll give final confirmation later. @night cloak

PUBG MOBILE Esports (@EsportsPUBGM)

The PUBG MOBILE Club Open Group Stages, #PMCO Fall Split begins!

2 days left of the #PMCO India, South Asia & Pakistan begins, 12th August. Watch the action live:

📺https://t.co/IGiaHr7JBO
📺https://t.co/ekDjFoCamD
📺https://t.co/rgegn6fG9Q

Twitter

[wild bronze]

Hi guys; I got pharaos crates; pharaos keys; but when I try « use » any of them nothing happens… what am indoing wrong?

[spring zephyr]

@winged valley Your region?

[winged valley]

Asia @spring zephyr

[uneven lance]

No I lost my Gmail id sir.... Bt I know my password.... Can u please get that mail id

[night cloak]

Can you help my account to cancel its link and I know how to return it It is linked to Twitter, but Twitter has been deleted and I have the Facebook that was linked to it

[spring zephyr]

@winged valley You can't delete your PUBGM account, then.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[winged valley]

Why so. Can we not ask to delete our own game data? @spring zephyr

[spring zephyr]

@uneven lance You can't change your linked E-mail ID.

@winged valley You can't do that, but if you can unlink your social media account if you want to.

[night cloak]

They do not answer

[gritty sphinx]

@spring zephyr sir I was playing and press drive on bike, immediately bike is flying in air...after that match i lost my account...can u please check it out

[spring zephyr]

@gritty sphinx You got banned?

[gritty sphinx]

Yess@spring zephyr

[night cloak]

They do not answer

[spring zephyr]

@night cloak Check #faq 2.5

Hi guys; I got pharaos crates; pharaos keys; but when I try « use » any of them nothing happens… what am indoing wrong?
@wild bronze You can use them to redeem items from the event page

@night cloak I am not too sure about that, you may ask that in the PMCO server.

[polar marsh]

@gritty sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@onyx cairn ^^

[lucid eagle]

How to recover lost account

[night cloak]

He'll help you regarding PMCO

Daniel

[pastel atlas]

Can I link my Google account after unlinking my twitter ??

[spring zephyr]

@pastel atlas Yes, you can.

[night cloak]

@lucid eagle how did you lost the account??

[spring zephyr]

@night cloak He is.

[onyx cairn]

I'm not gone. All qualified teams have been invited as we are going to start soon. @night cloak

[pastel atlas]

@spring zephyr ok thanks

@spring zephyr btw you sure about that right?

[lucid eagle]

@night cloak i lost Facebook account and now i cant login to pubg

[uneven lance]

No sir
Id no:- 5948921417
I'd name:- T£R๛WALT๛YT
Can you get the linked mail id of this account...
I brought RP just 1week before... Please help me guys

[spring zephyr]

@pastel atlas Yes, you can if you haven't already linked your play games account yet.

[night cloak]

@lucid eagle contact facebook

[storm flume]

You can contact the customer service via the game settings, @uneven lance. Refer to subpoint 5.3 in #faq for further instructions.

[lucid eagle]

Facebook have disabled that account @night cloak

[night cloak]

Nothing can be done if facebook is not helping you.

[pastel atlas]

@spring zephyr I have linked twitter and fb...twitter is going to be unlinked in 11hrs and then I want to link my new Google account and then unlink fb as well can I do it?

[lucid eagle]

Pubg can recover my account.?

[night cloak]

it cannot if you dont have an active login method.

[pastel atlas]

@night cloak I will use the new Google account only

[night cloak]

@pastel atlas yes you can do that.

[lucid eagle]

Pubg mobile mail id ..?

[night cloak]

[e-mail]

[onyx cairn]

All qualified teams have been invited via email as we are going to start soon. If you didn't got any - I'm sorry, but better luck next time!
@night cloak

[pastel atlas]

@night cloak thanks bro btw you sure right?

[night cloak]

Yep I'm

[onyx cairn]

No.

[uneven lance]

No response form the customer service ... Can you help me

[hazy wind]

How to refresh bonus challenge shop

[spring zephyr]

@hazy wind It refreshes every week.

@uneven lance Wait for their response, only CS can help you with account related issues.

[polar marsh]

@main coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

when will erangle 2.0 will come to global version?pubgm😕

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[wraith brook]

Soon

[uneven lance]

In Customer service only bot reply... How to connect with cs human

[night cloak]

👌

[brisk knot]

Why you decrease this? Noob pubg

[wraith brook]

@uneven lance The bot refers you to real person also

[brisk knot]

10 to 170

[wraith brook]

Wdym

[uneven lance]

No it doesn't.... Can you able to connect with them

[brisk knot]

Old get 500 points , now 170 😑😑

[pastel atlas]

@night cloak pmpl

@night cloak no idea bro

[onyx cairn]

One sec please

[pastel atlas]

@night cloak pubg is banned there?

[uneven lance]

No bot it doesn't connecting me to the cs human guys.... Can you able to connect with them

[pastel atlas]

@night cloak invited teams only

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @uneven lance. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pastel atlas]

@night cloak pmpl season 2 I am talking about

@night cloak no official tournament for the time being

[brisk knot]

@spring zephyr bhai ye pubg wale kya chate humse

500 to 170 kr dia

[spring zephyr]

@brisk knot English please.

[brisk knot]

@spring zephyr u from?

[night cloak]

@onyx cairn Some team from Bangladesh used to match-making with their own clanmate to get more kills.But they are still qualified for pmco is this fair?

[storm flume]

Please do not use languages other than English, @brisk knot. Refer to #735483472432594994 for regional communities.

[brisk knot]

😢 gib help in inglish @spring zephyr

[wild bronze]

@spring zephyr thank you, looks like i don’t have that yet

[spring zephyr]

@brisk knot You can give your feedbacks in the #old channel about it.

[brisk knot]

@spring zephyr it's waste ;-; I'm going to play mini militia

[night cloak]

@onyx cairn Can you dm me so I can send you video proof

[polar marsh]

@molten ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @short lynx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[inland sapphire]

We also didn't got and email @inland sapphire
@night cloak wrong mention sir

It's okay

[storm flume]

Hello, @karmic lark!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tulip belfry]

Please refresh the India bonus challenge reward shop I have spent my UC to play and earn battle coins now all I have is lots of battle coins and a unrefreshed reward shop! It’s already been 4 weeks and the shop isn’t refreshed!😞 @polar marsh 😞😞

[night cloak]

@spring zephyr Please check your DM

[velvet sundial]

Anyone having ping issue?

Suddenly for 60ms to 968ms

[spring zephyr]

@tulip belfry It refreshes every week, try again next week

@broken plinth From where did you installed the game?

@night cloak It's an issue with your network connection.

@broken plinth Delete and download the game from Playstore.

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[spring zephyr]

Rumours

There is no event like that right now.

[tough adder]

When bonus challenge redemption store getting refresh you said thai it's refresh every week in indian server bute it's not refreshed since last four week. Please reply

[wraith brook]

@tough adder You can get better answer in Indian Discord server

@tough adder Join it from #735483472432594994

[tough adder]

Ok

[willow panther]

Since 3 weeks iam unable to get 100 uc redeem option...
Can you explain me why the option is not available...
When this issue will be solved....
@lime juniper @alpine brook

[night cloak]

@willow panther please contact the PUBG MOBILE Indian Server, link in #735483472432594994

[pastel atlas]

@night cloak hey I have a query

Can I dm you?

[night cloak]

yes

[polar marsh]

@leaden bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[willow panther]

@midnight gorge but they have said that it will be refred every week

@night cloak but its a game issue..

@night cloak what is use indian server. Bro

[night cloak]

They can help you about that.

[merry kiln]

Guys why am I getting delay ? Iam hit by red zone and got knocked after 3 secs and my ping was around 70 to 90 ms. This is happening in case of fights also

[fleet lotus]

Dear Pubg moderators pls do something against hackers,they are simply generating UC in bonus challenges and we are loosing our bonus challenge vochurs 😢😢😢

[storm flume]

Hello, @fleet lotus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@night cloak Check your DM

[slender hearth]

whats the difference between custom room and tournament room ???? @spring zephyr

[wraith brook]

[slender hearth]

😋

[wraith brook]

Tournament room is a custom room

[night cloak]

A tournament is a tournament so multiple rounds for the win and a custom room is just a one game match.

[slender hearth]

i mean is there any difference in creating a tournament room rather than custom

[vague lily]

Hey so i need help to get an account that i had and when i had an Android which i don't have anymore.I logged in my account with Google Play Games and now that i have a new iPhone I cant log in again.

[wraith brook]

@night cloak He is asking room difference . He himself confused

[spring zephyr]

@slender hearth Normal players can't create tournament rooms.

[wraith brook]

He is confused and also confusing me

Imma out

[slender hearth]

@spring zephyr ok that solves my question i guess

[prime cove]

what is this

[autumn wigeon]

When the ping issue in Asia will be fixed

[storm flume]

Please refer to subpoint 2.11 in #faq for further information, @vague lily. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@autumn wigeon Soon

[autumn wigeon]

When

[prime cove]

look at my bug pls

pubg fix it

pls

[autumn wigeon]

It's been already 4 days

[spring zephyr]

@prime cove Seems like a bug, try repairing.

[prime cove]

what will that do

[polar marsh]

@cerulean ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rare spoke]

[prime cove]

no still doednt wotk

work

[night cloak]

Did you completed those missions today or...

[ocean tiger]

Nah didn't complete

[night cloak]

@night cloak DM

[merry kiln]

Guys why am I getting delay ? Iam hit by red zone and got knocked after 3 secs and my ping was around 70 to 90 ms. This is happening in case of fights also

Need help

[spring zephyr]

Can you explain your issue in detail. A video of it happening would be better.

[merry kiln]

I mean even I spotted the enemy first and fired him head and body shots. I am the one to go down first and even though I'm in cover I got picked up. How is it possible in 70 to 90 ping

[spring zephyr]

A video of it happening would be better.

[tall coral]

@spring zephyr PMBC2020 register date

[merry kiln]

When switching networks why the loading screen appears after 30 to 40 seconds?

[spring zephyr]

@tall coral Check this message https://discordapp.com/channels/393088095840370689/481200416349224980/742018710503424101

[storm willow]

@merry kiln it’s because you device takes time to acquire new connection- after that the game server connects to the client with new internet

[tall coral]

@spring zephyr register link please

[merry kiln]

@storm willow is it normal?

My device is ipad mini 5

[storm willow]

Yes..but avoid switching network while ingame

[merry kiln]

To get my microphone working I have to switch network

Coz of BUG G

[wraith brook]

@merry kiln Network switching while in game may cause temporary soft ban

[merry kiln]

On mobile data ping is high and on wifi no microphone

[wraith brook]

Like of 1 or 2 h

@merry kiln Tried changing DNS for the wifi mic issue ?

[polar marsh]

@merry kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@merry kiln word ban triggers the bot don't use it unless you are level up

[merry kiln]

Very nice

[vapid badge]

Where we can find the team names and schedule of PMCO Pakistan? @storm willow

[storm willow]

@vapid badge will be Update in official PMCO website

[vapid badge]

@storm willow Ok Thank You

[hidden kindle]

After 3mb update in Asia gloabal region we are facing a lot of high ping issues. Creating custom rooms amd playing classics we are getting constant 150ms+ ping! Kindly @polar marsh solve this issue and give a fix update to this problem!

[wooden moth]

Yes

[night cloak]

When playing on the new map I cant pick up guns pls fix

[wraith brook]

@night cloak Provide the problem and the other information like device in #old

[night cloak]

I am not able to redeem my battle coins since last 2 weeks as the voucher are not available since then and the redeem page takes so much time to load this game is getting worst day by day

When will erangle 2.0 release

Pls tell

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[wispy jasper]

Hello can anyone here tell me when is bonus chllange reward will be available its out of stock its been 1 week and 6 days

[safe swift]

Hello. Somebody hacked my pubg account this morning and has now linked their email with it as I didn't link it before so can the moderators please help me

[wispy jasper]

@spring void @storm willow

can anyone here tell me when is bonus chllange reward will be available its out of stock its been 1 week and 6 days

[lapis current]

Can we run beta PUBG mobile in iOS 0.14.4

Please tell

[wraith brook]

@safe swift Can you access your account now ?

[lapis current]

Can we run beta PUBG mobile in iOS 0.14.4

[heavy vortex]

@lapis current don't spam

[wraith brook]

@lapis current No spamming

[lapis current]

Then please tell

[safe swift]

@wraith brook

[heavy vortex]

Wait for someone to come to answer you

[wraith brook]

I think no

[safe swift]

@wraith brook yes bro because I had my FB and Twitter linked

[heavy vortex]

@storm willow ^

[sand path]

@lapis current try it with the link.

[safe swift]

@wraith brook he unlinked and hacked my FB account but since I had a different email connected to twitter
He is unable to kick me out of it

[wraith brook]

@safe swift Unlink The hacked one

[safe swift]

@wraith brook please help bro
He is logging in whenever he wants and he is playing using esp and stuff and I don't want my account hacked

[kindred wedge]

احا اجماعه

[wraith brook]

@safe swift Did you tried to unlink ?

[storm flume]

Please do not use languages other than English, @kindred wedge. Refer to #735483472432594994 for regional communities.

[wraith brook]

Fb

[safe swift]

@wraith brook I already unlinked the hacked one but he has linked his email and phone number to it

[storm flume]

Please do not use languages other than English, @kindred wedge. Refer to #735483472432594994 for regional communities.

[wraith brook]

@safe swift Then contact customer service from in game

[lapis current]

@lapis current try it with the link.
@sand path which link

[wraith brook]

@lapis current Scroll up in #news

There a link

[sand path]

https://web.gpubgm.com/m/download.html

IOS ^

[rugged bluff]

😭

[polar marsh]

@rugged bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@rugged bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@olive schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[long cove]

Can anyone help me with Pubg Mobile Bangladesh Challange?

[safe swift]

@wraith brook bro what to do in the in game customer service

[polar marsh]

@thick plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello Mod
I Unlinked My Fb Account And Today My FB Got Unlinked How can I Connect New Fb?

[wraith brook]

@night cloak Game settings

[celest shadow]

There should be a "+" button at the linking section in Settings, @night cloak .

[wraith brook]

General settings top right corner

[night cloak]

There Is No Option

@celest shadow

[celest shadow]

Oh, I see. That's interesting, give it some time for now. Maybe it'll appear soon, @night cloak.

[solar jungle]

after playing in the night when I woke up and tried to login to my account I saw this please help me review my account

[night cloak]

Ok Thanks For Informing ❤️

[polar marsh]

@ripe quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lapis current]

Please help

[austere wigeon]

@solar jungle <@&481161015728406538>

[spring zephyr]

@solar jungle You got banned?

[night cloak]

@austere wigeon why mod mentions

[solar jungle]

@spring zephyr yes

[polar marsh]

@solar jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[austere wigeon]

he wants a review so @night cloak

[spring zephyr]

[night cloak]

@austere wigeon you don't have to tag the Moderators mentions for this.

[austere wigeon]

@austere wigeon you don't have to tag the Moderators mentions for this.
@night cloak oops sorry

[lapis current]

Please help

[proven scaffold]

❤️

[lapis current]

Abe bata do

[night cloak]

@lapis current https://cdn.discordapp.com/attachments/481200416349224980/742047821196296342/port.jpg

[storm flume]

Please do not use languages other than English, @lapis current. Refer to #735483472432594994 for regional communities.

[lapis current]

@night cloak I have downloaded it from this link only

[sand path]

@austere wigeon we cannot review every account.

[austere wigeon]

@austere wigeon we cannot review every account.
@sand path hmm ok I just tried to help sorry😢

[night cloak]

Follow that image@lapis current

[steep hemlock]

Wtf is this why i can't share pic

[sand path]

Especially when they say they woke up and their account was suspended

[steep hemlock]

Fix these glitches

[austere wigeon]

Especially when they say they woke up and their account was suspended :whatsgoingon:
@sand path XDD

[celest shadow]

@steep hemlock, #old.

[steep hemlock]

Done so many times reported when this will be fixed?????@celest shadow

[lapis current]

@night cloak It’s profile is not coming

Please help

🙏

[runic beacon]

Solve ping issues

I am not playing games in ping

[night cloak]

@sharp onyx could you check the above beta issue.

Hi I have Problem My computer has been hacked and my pubge mobile account has been hacked But I still have a Facebook connection Can you help me?

[safe swift]

@wraith brook @heavy vortex bro please help bro 🙏🙏

[storm willow]

@lapis current there should be issue with iOS certificate. You need to wait for the dev to renew it.

[night cloak]

@storm willow

[lapis current]

@lapis current there should me issue with iOS certificate. You need to wait for the dev to renew it.
@storm willow what are you trying to say bro

[storm willow]

@lapis current you cannot install now.

[sharp onyx]

@lapis current iOS 14?

[night cloak]

@storm willow Hi I have Problem My computer has been hacked and my pubge mobile account has been hacked But I still have a Facebook connection Can you help me?

[lapis current]

@lapis current iOS 14?
@sharp onyx yes

[sharp onyx]

@lapis current yeah, so please wait for a fix.

[lapis current]

@lapis current yeah, so please wait for a fix.
@sharp onyx what’s the problem can you tell me

[sharp onyx]

@lapis current Just wait a few more days

[glacial bramble]

@normal fulcrum hi bro, i need your help😅

[lapis current]

This because I am on iOS 14?> @lapis current Just wait a few more days
@sharp onyx

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

We are unable to provide assistance if you do not ask a question or state a problem, @glacial bramble. Remember to read through #faq before asking questions in the support channels.

[sharp onyx]

@lapis current yes, some issue with iOS 14. iOS 13 and below users are able to run beta

[lapis current]

So can I play it by Sunday

??

[wraith brook]

@safe swift Contact Customer service

[soft meadow]

how to unlock please help

[polar marsh]

@soft meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@lavish pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager thistle]

Any News about Sunny Character? When It will come?

[storm flume]

We currently do not have a specific release date for the upcoming update, @meager thistle. Once we do, we will publish further information in #news.

[glacial bramble]

How to report hackers?

[meager thistle]

@storm flume That is Why Bots are Always bots

[storm flume]

Hello, @glacial bramble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tall coral]

<@&481161015728406538>

[spring zephyr]

@tall coral Yes?

[sand path]

Yes?

[glacial bramble]

How to report hack sellers?

@meager thistle why

[spring zephyr]

@meager thistle Move to a discussion channel if you don't need any support.

[glacial bramble]

@storm flume I don't understand bro

[tall coral]

@spring zephyr
How many subscribers does it take to become a content creator to Pubg Mobile on YouTube?

[spring zephyr]

@glacial bramble Report them to the platform that they are doing that.

@tall coral There are no set requirements. Please don't mention the Moderator role for that.

[celest shadow]

If you wish to apply, @tall coral:

http://bit.ly/2GQyoJz

[sonic wraith]

please ban this hacker

[polar marsh]

@vapid thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic wraith]

no. 2in Asia fpp duo

[storm flume]

Hello, @sonic wraith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Help 😭

[sonic wraith]

[celest shadow]

How can we help you, @night cloak?

[glacial bramble]

@glacial bramble Report them to the platform that they are doing that.
@spring zephyr they said i should report here lol

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@glacial bramble Can I know the platform?

[glacial bramble]

@spring zephyr telegram

[spring zephyr]

Report them to Telegram

[glacial bramble]

@spring zephyr i did but they still didn't get ban lol

[night cloak]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@Dyno#7532

My computer has been hacked and my account has been hacked ... But I still have a Facebook connection Can you help me? The account has been linked to Twitter and an e-mail, and I do not have any information about these Accounts Twitter or Email 🤔 I have just the Facebook 🤔

[glacial bramble]

@spring zephyr bro! There's alot of channels 😑

[prime cove]

ehm

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@glacial bramble You should report them to Telegram, since they are doing that on Telegram.

[glacial bramble]

@glacial bramble You should report them to Telegram, since they are doing that on Telegram. :GWsetmyxPeepoWeird:
@spring zephyr ok bro, but there's too many channels that I can't do all alone

[normal fulcrum]

lol are you that famous that someone hack your whole computer😂
@glacial bramble Stay on your issue

[glacial bramble]

@normal fulcrum that's why i deleted, ok bro, how how are you, i miss u 😒

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sonic wraith]

@glacial bramble please move to #chat or #pubg-mobile

[glacial bramble]

@sonic wraith ok

[shy mist]

How to use the Pharoah crate?

[normal fulcrum]

@shy mist Exchange it in Events tab

@sonic wraith Do not give incorrect information

[night cloak]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume

I have with the customer contacted two weeks ago and there is no response. I want to speak to someone here to help me

[sonic wraith]

@normal fulcrum 👍.
My mission is not completing I even landed on school for more then 5times.

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

@sonic wraith School main building, not the apartments nearby

[sonic wraith]

@normal fulcrum ye on the main building

still showing 2/3

[hollow hedge]

@sonic wraith make sure you do it in Classic Mode

[sonic wraith]

ye ofc classic

👍

it's completed now.. idk sometimes this happen

[night cloak]

@admin

[minor bone]

me and my frind been playing for a while but our syrengy is not increasing, doesn anyone know why?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@minor bone maximum synergy you can increase a day is 35.

@night cloak reason why you mentioned the Moderators

[normal fulcrum]

it's completed now.. idk sometimes this happen
@sonic wraith It won't count unless all your team mates die or win the match

[wispy jasper]

@night cloak help me bro my bonus chllange shop is not refreshing its been a week and 6 days

[night cloak]

@wispy jasper contact the PUBG MOBILE Indian Server, link in #735483472432594994

[wispy jasper]

I'm from Pakistan

[night cloak]

Then contact pakistan server,@wispy jasper

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager flower]

Please give me tips to get m416 glacier in free crate. Since playing for season 2😭.

[hollow hedge]

@eager flower it only depends on luck. Keep opening Classic Crates

@spring zephyr please correct me if I am wrong

[signal lynx]

Any one When will the ping issue will be Fixed?

[hazy coyote]

I have completed Purchase. bonus so plz tell me how I can collect my pink hedgehog set

[eager flower]

Yes after this 3MB update there is ping issues. @signal lynx

[spring zephyr]

@eager flower it only depends on luck. Keep opening Classic Crates
Keep opening crates when the skin is available in crates. It just depends on your luck

[sonic wraith]

@normal fulcrum I was playing solo

[night cloak]

The bonus challange is not working please make it work

[hazy coyote]

I have completed Purchase. bonus so plz tell me how I can collect my pink hedgehog set

[signal lynx]

Yes after this 3MB update there is ping issues. @signal lynx
@eager flower No one Gone answer this Question 🖕

[burnt shore]

@hazy coyote u hv to spend UC other than rp

[spring zephyr]

@night cloak For better assistance regarding Bonus challenge, you can ask that in the Indian PUBGM server. Link in #735483472432594994.

[burnt shore]

Spend 180 uc more

[hazy coyote]

Ok@burnt shore

[spring zephyr]

@eager flower @signal lynx Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
If it's an issue from the server's side, then it will get fixed. If not, you will have to contact your ISP regarding this.

[fluid sparrow]

i have a video of two cheaters, and i cant post on the reports channel

how can i report them

[storm flume]

Hello, @fluid sparrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.