#questions

1 messages · Page 969 of 1

night cloak
#

Do a backup

digital glen
#

i want to talk with error303 request

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @digital glen. Remember to read through #faq before asking questions in the support channels.

digital glen
#

why

#

plz

night cloak
#

Who wanna play pubg w me

storm flumeBOT
#

Use #activities to look for other PUBG MOBILE players, @night cloak.

night cloak
#

@digital glen state the issue

digital glen
#

plz

#

i saw in yt

night cloak
#

?

digital glen
#

famous like game lovers etc channel say that members told error 303 replied the ans

azure fractal
#

Bhai sbko ping problem ho rha h Kya?

digital glen
#

hmm

dim edge
#

Hello how I participate in discord giveaway plz help

storm flumeBOT
#

Please do not use languages other than English, @azure fractal. Refer to #735483472432594994 for regional communities.

night cloak
#

@dim edge if there's one you could see in #events

digital glen
#

rock7

#

famous like game lovers etc channel say that members told error 303 replied the ans

night cloak
#

@digital glen none can help you if you haven't asked a question.

digital glen
#

Oo

#

bugs and glitches updates etc

storm flumeBOT
#

Hello, @digital glen!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

digital glen
#

i want to report a uc hacker

storm flumeBOT
#

Hello, @digital glen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant onyx
#

@digital glen if you have proff send it to one of the online mods

heavy vortex
#

@elfin canopy ^bongo_cat

elfin canopy
#

@digital glen Don't spam, move to discussion channel.

peak valley
#

hello ,i am getting ping issues after 3 mb update i used to play on 54-84 ping now the ping do not get less then 130

night cloak
elfin canopy
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@peak valley Did you try routine repair?

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It's a Support channel, move to discussion channel, @digital glen

digital glen
#

Ok

elfin canopy
#

Please post about it in #old, @peak valley. Along with your device, UID and the network you're using (WiFi/Data).

modern heart
#

Bro in next season rp will they give vehicle skin ?? Anyone

open rapids
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dude i've been crying all day cuz of hackers

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they are just adding skins to the game

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money is more important for them

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not just u everyone should

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we should make a worldwide hashtag so they fix their game

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xD

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they wont listen

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

open rapids
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watch them say quit playing

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xD

storm flumeBOT
#

Hello, @night cloak @open rapids @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

open rapids
#

bla bla bla

spring zephyr
#

Read the bot's message instead of flooding #questions

open rapids
#

read it for us

cerulean igloo
#

where can I download pubg mobile 1.0 ?

spring zephyr
night cloak
#

My eye ball is not working!

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Please help me

cerulean igloo
#

@spring zephyr thanks

cyan pier
#

Patch notes for beta 1.0

heavy vortex
#

@night cloak please use discussion channel for conversations.. don't hog the channel

spring zephyr
#

Patch notes for beta 1.0
@cyan pier
Erangle 2.0

Livik Improvements:

  1. New Weapon: M1014
  2. Art and Graphics Improvements
  3. Stage Balancing
  4. Bug Fixes

Cheer Park:
1.Training Ground 2.0
2.Cheer Park Showdowns
3. Island in the Lake at Cheer Park

night cloak
#

@night cloak next is you, i got muted by this so called volunteers for speaking truth about how pubg mobile and their customer support sucks

spring zephyr
#

@night cloak Move to a discussion channel if you don't need any support.

heavy vortex
#

If you have any valid feedback feel free to post in #old AngryCatSip

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
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They do get banned, report them, sometimes it takes a little bit longer to get them banned. But, every cheater get banned.

sonic wraith
granite timber
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Hi

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When does character voucher event will come

spring zephyr
#

@sonic wraith Try switching to a different network connection and see if it's the same.

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@granite timber No info about that.

sonic wraith
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@sonic wraith Try switching to a different network connection and see if it's the same.
@spring zephyr OK I'll try

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@spring zephyr never mind

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thanks

granite timber
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Why on other server the event comes and in our not

night cloak
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Does it take long time to process the last reports? 6 days!!!

velvet quartz
#

Why was Beams banned?

night cloak
#

Why dont you work seriously. Top 1 In the European server 100% uses cheat.

velvet quartz
#

He has been like #1 for eight seasons in a row I think. So why is he getting banned now?

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

heavy hare
velvet quartz
#

It's your connection

polar marshBOT
#

@neat fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Does it take long time to process the last reports? 6 days!!!
@night cloak nowadays security team receives so many reports due to cheaters, so give it at least 1-2 weeks and if they find out the player is cheating he/she will get banned eventually.

velvet quartz
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@night cloak But they have all the time in the world to ban Beams for no reason?

night cloak
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I have no idea why they banned beams, but probably there is a reason.

spring zephyr
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@heavy hare English please.

heavy hare
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Login failed pls try again later

#

Email this problem.bro

next wren
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@spring zephyr heyy brother

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @next wren. Remember to read through #faq before asking questions in the support channels.

next wren
#

@spring zephyr heyy brother need help.

spring zephyr
#

Can you explain your issue?

clever wharf
#

im in diamond 2 when i was killed their was 16 alive i servive approx. 25 mins and i got only 3 points how ?????

night cloak
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@next wren instead of saying “hey brother” state your issue and moderator will assist you

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@clever wharf did you get any kills?

clever wharf
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@night cloak yes 4

spring zephyr
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@charred zealot Usage of VPN is not recomended.

next wren
#

@spring zephyr do you know about tencent gaming buddy that chinese emulator

storm flumeBOT
charred zealot
#

Hackers ddos the servers , is there any problem if i use vpn until i get in the match to make sure they r not getting the server down and after i turn it off?

night cloak
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@clever wharf after a while if you have high survival rate points, the game will see it and start to give you less and less points but if you rush people like get kills your Kill Points will rise then you can earn more points

spring zephyr
night cloak
#

somoee

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please help

wraith brook
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@night cloak Check ur connection

night cloak
#

my connection is perfectly fine

simple epoch
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Hi i need help

night cloak
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@night cloak Did you try to restart your WiFi router?

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i use emulator

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so idk

simple epoch
#

Can we use P90 in Arena?

storm flumeBOT
wraith brook
night cloak
#

ok

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Can we use P90 in Arena?
@simple epoch arena training or TDM?

clever wharf
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@night cloak my kd ratio is 3.09 and im facing hackers always so i cant servive mostly

simple epoch
#

Tell me this mission.

night cloak
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Oh yeah play capture the base game mode, and select p90

simple epoch
#

I don't see P90 in loadout

night cloak
#

Yes there is P90 in SMG section.

heavy hare
#

@night cloak turkmusun

heavy vortex
#

ss of loadout@simple epoch ?

clever wharf
#

@simple epoch you have to select p90 in pistol section

simple epoch
#

@night cloak let me check in Smg section

night cloak
#

@heavy hare Yes I’m Turkish.

polar marshBOT
#

@heavy hare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Did you find it @simple epoch ?

simple epoch
#

Yes. I thought its a damn pistol 😒

#

But its a gun. Almost forgot about it

#

Thanks anyway

night cloak
#

No problem good luck with your missions.

clever wharf
#

now days some peoples use automatic triggers for uses automatic sniper rafile when they click on trigger 1 time then the sniper firing countinuesly... i saw this on tiktok

night cloak
#

now days some peoples use automatic triggers for uses automatic sniper rafile when they click on trigger 1 time then the sniper firing countinuesly... i saw this on tiktok
@clever wharf please if you don’t have any questions/concerns you can talk with people in #pubg-mobile

clever wharf
#

im not talking with peoples im telling this for aware of this type of cheating

night cloak
#

Then report them, they’ll get banned eventually.

#

Can I get pubg mobile lite role

storm flumeBOT
#

Hello, @clever wharf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

clever wharf
#

hmm

sour socket
#

Can anyone tell me around what time will erangle 2.0 hit global??

night cloak
#

Can i change my korean account to global version?

clever wharf
#

@night cloak wait until next update

night cloak
#

Can I get pubg mobile lite role
@night cloak there are no pubg mobile lite role, but there is emulator role which you have it right now.

#

This lite role

#

Can i change my korean account to global version?
@night cloak Korean and Global versions are two different games unfortunately you can’t transfer your Korean data to global.

tacit oxide
#

Then report them, they’ll get banned eventually.
@night cloak

❌ Doubt

short eagle
#

@night cloak the lite channels have been removed

sour socket
#

Can anyone tell me around what time will erangle 2.0 hit global??

night cloak
#

@night cloak

❌ Doubt
@tacit oxide I understand your frustration but I’ve reported many cheaters and many of them got banned.

spring zephyr
#

@lyric pivot Stop spamming here.

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @sour socket. Once we do, we will publish further information in #news.

barren falcon
#

@night cloak @elfin canopy @spring zephyr guys can u pls tell me why my prime plus sub is not highlighted in RP list in the plane n btw my prime sub is recent

vestal willow
#

Who won pmwl?

spark sand
#

anyone experience that before logging in a text warns you about account has been logged in with a newer version of the game and can no longer log in with a older version. can anyone experience this situation? and what did u guys do

sour socket
#

@vestal willow btr
Or came 2nd

vestal willow
#

OR came 2nd

sour socket
#

@vestal willow yes

night cloak
#

@spark sand its a common bug, search temporary fix on YouTube if you can’t find it I can provide you the link.

vestal willow
#

Ok

barren falcon
#

@sour socket during season 15 most likely

lyric pivot
#

#gameboyx remove strike

elfin canopy
#

@barren falcon There's a difference between Prime Plus subscription and RP Prime Plus subscription.

night cloak
#

What is meant by routine repair?

barren falcon
#

I have prime plus

night cloak
#

Anyone help me

spark sand
#
  • My friend says he re install the app several times. almost 3 days he cant logged in
elfin canopy
#

@barren falcon RP Prime Plus?

barren falcon
#

@elfin canopy I have prime plus .... yes

spark sand
#

i tried to contact pubgm support on gmail but no feedback to them

barren falcon
#

RP prime plus...yes

night cloak
#

@night cloak use the routine repair button if you have any performance issues on your device.

#

i tried to contact pubgm support on gmail but no feedback to them
@spark sand PUBGM support receives tons of email everyday you’ll get one soon. They are not bots.

lyric pivot
#

5305039052

spring zephyr
#

@lyric pivot What's the issue?

lyric pivot
#

nbothing

spring zephyr
#

Move to a discussion channel then.

barren falcon
#

@elfin canopy sry prime plus not RP prime plus

night cloak
#

@barren falcon you mean the subscription not the 10$ royale pass?

elfin canopy
#

It is available for RP prime plus only

night cloak
#

Begging is not allowed @lyric pivot

elfin canopy
#

@lyric pivot No begging.

heavy vortex
#

please mute him.. he's here to raid@lyric pivot

errant brook
#

@spring zephyr i cant access emulator chat

#

i cant see it too

storm flumeBOT
barren falcon
#

@elfin canopy for that I have to buy both 799 rupees prime plus and 1949 rupees elite upgrade plus right

storm flumeBOT
#

You can contact the customer service via the game settings, @wide blade. Refer to subpoint 5.3 in #faq for further instructions.

wide blade
#

I am facing this issue during login my account

errant brook
#

@spring zephyr my frnd @next wren cant type anything

night cloak
#

Because he is muted.

elfin canopy
#

@barren falcon do you mean mean the highlighted RP ranking while you're in plane?

night cloak
#

My eye is still not working although I routine repaired PUBGM

barren falcon
#

@elfin canopy yes

errant brook
#

@night cloak i dont understand and he wants to get help

night cloak
#

@night cloak Routine repair is for if you experience performance issues.

spring zephyr
#

@errant brook Now he can.

errant brook
#

@spring zephyr thanks

next wren
#

thank you

elfin canopy
#

You can buy only one of them, make sure which one you need because the action is irreversible after you buy one, @barren falcon

spring zephyr
#

@night cloak Can you explain your issue in detail? A video of it would be better.

night cloak
#

@spring zephyr he is talking about the eye in TPP where you can look around 360.

elfin canopy
#

You can find details about both elite passes in RP page, @barren falcon.

next wren
#

elulator

#

emulator

wide blade
#

@storm flume i already did complaint but pubgm is not responding

barren falcon
#

@elfin canopy bro u are getting confused....let me explain I have the prime plus subscription and also elite upgrade royal pass....so am I eligible for that name highlight in blue for prime plus

spring zephyr
#

@night cloak I know that, just asked for a video to see what's the issue.

night cloak
#

@barren falcon Yes if you have the Prime Plus.

elfin canopy
#

@barren falcon could you post a screenshot of what you're asking about?

barren falcon
#

Wait

sonic wraith
#

@spring zephyr no replies from Midas.

spring zephyr
#

@sonic wraith Wait for their, it's an issue from their side. GWsetmyxPeepoWeird

sonic wraith
#

Yaay but if I didn't got anything.

spring zephyr
#

Wait patiently.

sonic wraith
#

OK.

covert sentinel
#

why so much telpot*

spring zephyr
#

@covert sentinel Can you explain your issue in detail?

sonic wraith
#

@spring zephyr yes sure

night cloak
#

@spring zephyr my eye is not working

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

viscid pivot
#

@spring zephyr hllo

spring zephyr
#

@night cloak Report it, and try repairing the game.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @viscid pivot. Remember to read through #faq before asking questions in the support channels.

warped loom
#

I bet my pmwl points on FUTBOLIST and they won but i haven't received any bet points. Is there issue with others too?

night cloak
#

@spring zephyr already tried repairing the game

spring zephyr
#

@night cloak Try reinstalling.

viscid pivot
#

@spring zephyr I am a tournament hoster and I am here for taking permission for the same from tencent officials

night cloak
#

@spring zephyr just now reinstalled the game

#

@night cloak Can I see your sensivities?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @viscid pivot:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

@night cloak sure

warped loom
#

@spring zephyr I bet my pmwl points on FUTBOLIST and they won but i haven't received any bet points. Is there issue with others too?

sonic wraith
#

ty, Adi.

ornate lichen
#

Guys i need supporter .. some one hacked my facecook and he just loggin my account and i want to unlink the facebook so he can"t loggin again

night cloak
#

Guys i need supporter .. some one hacked my facecook and he just loggin my account and i want to unlink the facebook so he can"t loggin again
@ornate lichen Follow the #faq 5.3 and 2.5

storm flumeBOT
#

You can contact the customer service via the game settings, @ornate lichen. Refer to subpoint 5.3 in #faq for further instructions.

split prairie
#

Guys i need supporter .. some one hacked my facecook and he just loggin my account and i want to unlink the facebook so he can"t loggin again
@ornate lichen you can't unlink

viscid pivot
#

@spring zephyr I am a tournament hoster and I am here for taking permission for the same from tencent officials
@spring zephyr pls respond

spring zephyr
barren falcon
#

@elfin canopy mine is the top one with 60 RP rank but see I have prime plus subscription but it still does not show there

night cloak
#

@night cloak your Camera sensivity is 1% that’s the reason why your eye doesn’t work make it like 120-140%

#

Your 3rd person camera and camera %

#

@night cloak Thank you so much bro

warped loom
#

@spring zephyr I bet my pmwl points on FUTBOLIST and they won but i haven't received any bet points. Is there issue with others too?

night cloak
#

Is it working now?

#

@night cloak wait I'll check and come

#

Okay, it will work 99.9%

#

@barren falcon can you post the screenshot? The Prime Plus

barren falcon
#

I posted it below my comment, is it not visible to you@night cloak

night cloak
#

I can see the airplane picture but I’m talking about the prime plus

barren falcon
#

Ok wait

elfin canopy
#

@barren falcon It is based on ranking, the other player has more points than you.

100 RP points = 1 level.
He has more points than you after reaching 60 levels.

warped loom
#

Can anyone help me?I bet my pmwl points on FUTBOLIST and they won but i haven't received any bet points. Is there issue with others too?

night cloak
#

@night cloak Yes bro it is working

barren falcon
night cloak
#

@barren falcon Do you own IOS device or Android?

barren falcon
#

iOS

night cloak
#

That is the reason, that blue Prime Plus subscription is only for google play users.

#

Not IOS

barren falcon
#

@elfin canopy bro you didn’t understand @night cloak understood

#

@night cloak damn bad luck it seems..... thanks by the way

night cloak
#

@barren falcon you should not buy prime plus

#

No problem 💙

#

@barren falcon you should buy RP PRIME PLUS

elfin canopy
#

@barren falcon that's a different subscription.

Prime Plus subscription is different from RP Prime Plus subscription.

I told you this earlier too.

barren falcon
#

@night cloak my money my rules

night cloak
#

@barren falcon if you own a android phone, next month buy it with android phone you’ll receive the blue Prime Plus

barren falcon
#

@elfin canopy oh ok thanks anyway

night cloak
#

@barren falcon fool then how will the blue thing will come 😂

elfin canopy
#

@night cloak iOS users can also subscribe to RP prime plus subscription, using android device.

simple epoch
#

@night cloak who are you btw?

polar marshBOT
#

@tight gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@simple epoch just to help

elfin canopy
barren falcon
#

@night cloak I said it my money my rules .... I don’t need blue now understand

elfin canopy
#

@night cloak That's not available for his subscription, it's available for RP PRIME PLUS Subscription.

night cloak
#

@barren falcon bro u just asked so I helped you

#

Oh silly me Prime Plus is cheaper one. 😂

#

Looking A room maker for Our T3 scrims .
Requirements :-
Having 7 days room card
Will be able to make room at 9 pm and 10 pm .
Only get promotion on our server not any type of fees . Dm me if your are interested.

#

@night cloak thanks for helping me once again bro, it's been a really serious issue for me

barren falcon
#

@night cloak sry thanks if you wanted to help

night cloak
#

@night cloak Yeah of course dude, if you have any questions/concerns come and we will help you.

#

@barren falcon 😀

#

@night cloak 👍🏼

neon wagon
#

When will realme x2pro get 90 fps

night cloak
#

In the next update.

warm perch
#

Hello

polar marshBOT
#

@ornate lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello
@warm perch please state your issue

#

@neon wagon I think in the PUBGM 1.0 UPDATE

celest shadow
#

The 90fps option will be available for all supported devices in update 1.0.0, @neon wagon.

warm perch
#

I didnt use any config or gfx tool or anything still my account got directly banned for 10 years

storm flumeBOT
#

Use of unauthorized third-party software or methods, @warm perch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@warm perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torn kestrel
#

When we will get 90fps in global version?

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

When we will get 90fps in global version?
@torn kestrel in the next update

#

@torn kestrel Next update

spring zephyr
#

@torn kestrel the 90 FPS option will be available to all supported devices in version 1.0.0.

torn kestrel
#

When will then next update roll out?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @torn kestrel. Once we do, we will publish further information in #news.

torn kestrel
#

Ok....also I have video evidence of a bug that occured in my game. How can I post it in #old ?

storm flumeBOT
#

Hello, @torn kestrel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

rough wraith
#

||when will next update come||

next wren
#

if i play in chinese version of gameloop n is there any problem

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @rough wraith. Once we do, we will publish further information in #news.

spring zephyr
polar marshBOT
#

@sudden inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fiery stump
#

Can anyone help me
Actually in India new event so called Incredible India came and all the others got the event but I couldn't get it

night cloak
#

Probably it’s a regional event.

fiery stump
#

I'm living in India only

night cloak
#

@fiery stump did you change the server to other countries?

fiery stump
#

No

night cloak
#

Yeah, I know I’m in India region as well. I haven’t got that event too.

#

Maybe you get it tomorrow

fiery stump
#

Ok i will see

night cloak
#

TURKEY is THE best server for free rewards

#

True I might switch it to turkey soon.

#

@fiery stump I live in INDIA but I changed to Turkey server inorder to enjoy the SPICE

#

😎

spring zephyr
#

We don't recomended changing your region to get regional events, you are not supposed to get those regional events if you are not in that region. AngryCatSip

fiery stump
#

What items did you get

night cloak
#

@fiery stump lots

#

We don't recomended changing your region to get regional events, you are not supposed to get those regional events if you are not in that region. AngryCatSip
@spring zephyr back then you could change your location to get free stuff but someone snitched now we gotta wait 180 days to switch it again 👀

fiery stump
#

That's unfare bro

night cloak
#

@night cloak True bro 😂 but just 60 days for me

#

Every time you change it adds 60 days*

#

@fiery stump fate

fiery stump
#

@night cloak 🤣🤣

night cloak
#

@night cloak this is my first time

spring zephyr
#

Not unfair, those are regional events. Like the "Incredible India" event is not supposed to be for US people, vice - versa.

wind bridge
#

@polar marsh

I am a Bangladeshi PUBG mobile player. To get rewards from other region I recently changed my region. Now Can I play #PMBC from that account?

night cloak
#

@night cloak which part of India are u from?

spring zephyr
#

@wind bridge Contact @pine ridge for that in DMs.

#

@night cloak Please use a discussion channel for general conversations.

night cloak
#

@spring zephyr ok

wind bridge
#

@spring zephyr No reply from him 😔

timid nimbus
#

When will ping issues get resolved

spring zephyr
#

@wind bridge Wait for his reply :)

mystic crown
#

Hi

wind bridge
#

@spring zephyr
Is there any discord server for pubg mobile Bangladesh?

mystic crown
#

Plese can anyone can tell me how to share videos in content creater

spring zephyr
#

@timid nimbus Report it in the #old, if it's an issue from server's side, then it will get fixed. If not, contact your ISP regarding this.

#

@wind bridge No.

storm flumeBOT
#

Please refer to subpoint 6.1 in #faq for further information, @mystic crown. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm flumeBOT
#

You can contact the customer service via the game settings, @river onyx. Refer to subpoint 5.3 in #faq for further instructions.

river onyx
#

Already done these process but can't access my account

dire pebble
#

My account is hacked today how can I do ? ID 5248334274

spring zephyr
#

@dire pebble Can you still access your PUBGM account?

dire pebble
#

@spring zephyr No I can not more joind my account from Towitter

wispy bronze
storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @dire pebble. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

You can contact the customer service via the game settings, @wispy bronze. Refer to subpoint 5.3 in #faq for further instructions.

dire pebble
#

@dire pebble Can you still access your PUBGM account?
@spring zephyr he change name photo and all of them

night cloak
#

@river onyx @wispy bronze it’s a common bug, search how to fix it on YouTube if you can’t find the video I can give you the link.

wispy bronze
#

Bro that was not the proper solution of this bug @night cloak

#

By doing that thing I can only play erangel that sit !

night cloak
#

Don’t you wanna push rank?

spring zephyr
#

Contact in-game customer service for that.

white perch
#

وين أبلغ

storm flumeBOT
#

Please do not use languages other than English, @white perch. Refer to #735483472432594994 for regional communities.

wispy bronze
#

I have no interst in rank push I play only compitative customs

spring zephyr
#

@night cloak Can you share that video to me in DMs? suspicious

storm flumeBOT
#

You can contact the customer service via the game settings, @wispy bronze. Refer to subpoint 5.3 in #faq for further instructions.

rapid ridge
#

Helloo! Any eta on when the Erangel 2.0 beta is coming to iOS?

wispy bronze
#

@storm flume I tryed so many times they are not responsing well

night cloak
storm flumeBOT
#

Please refer to subpoint #5.4 in #faq for further information, @wispy bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rapid ridge
#

@night cloak downloaded already. But no erangel 2.0 there

night cloak
#

Reinstall the game @rapid ridge it's already available

rapid ridge
#

Version 1.0.0.14000

heavy hare
#

Who can help me

storm flumeBOT
#

You can contact the customer service via the game settings, @heavy hare. Refer to subpoint 5.3 in #faq for further instructions.

timid monolith
#

I am unable to login my account via 3rd login I need help

#

Link email is not working

#

@lime juniper

spring zephyr
#

@timid monolith You don't need to mention her for that.

#

@timid monolith Can you explain your issue in detail?

timid monolith
#

I dont get verification code on my email when I try to login my account

heavy hare
#

@cinder hornet bro

cinder hornet
#

@heavy hare ?

timid monolith
#

@spring zephyr can u explain me how to fix this issue?

spring zephyr
#

@heavy hare Contact in-game customer service for that. Only they can help you with that.

heavy hare
#

What i write game customer

night cloak
#

@spring zephyr sure

native coyote
#

@spring zephyr Since the version on the phone and the Emulator is not the same, I can no longer login. (Version on the phone = 0.19.0.13918) (Version on the Emulator = 0.19.0.13912)

daring slate
#

do Pubg has any strong Anti Cheat system to detect Paid hack ??

#

in many games paid hack player spoiled our game

sonic wraith
#

error 213 is coming in my game... I get logged out automatically

night cloak
#

@spring zephyr I send you the link

normal fulcrum
#

@sonic wraith Screenshot?

timid monolith
#

@spring zephyr can u reply?

sonic wraith
#

@sonic wraith Screenshot?
@normal fulcrum I'll send whenever it'll come again

spring zephyr
#

@timid monolith Explain them your issue. GWsetmyxPeepoWeird

timid monolith
#

Yrr bhai smjha to rha hu

#

Whom should I explain bro ?

night cloak
#

How to download beta 1.0 for IOS?

normal fulcrum
#

@timid monolith Regarding delay in verification code, try contacting in-game support

lost sinew
#

@spring zephyr hello sir how mutch time we expecting to sholw the ping issue

timid monolith
#

@normal fulcrum It's not about delay I dont recieve any verification code via email

main goblet
#

DEAR PUBG TEAM,

Recently I Have Received A Message ' Your Account Will Be Banned For Violating Regulations, Unlocks On 08-17-2020 18:38:33 Customer Support E-mail - PUBGMOBILE_CS@tencent.com"

And Then It's Showing Account Is Disabled. But I Had Not Done Any Violence Against Pubg Guidelines Please Return My Pubg Account

ID- 5188813403
Nickname- 「ᖴS・Veनॅम

left dragon
#

Hello

polar marshBOT
#

@main goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@timid monolith I will forward the issue to community team to see what can be the cause of this and try to find some solution

outer latch
#

Howz gun mode

left dragon
#

Hello

#

I have problem in my account

timid monolith
#

My friend also have the same issue@normal fulcrum

normal fulcrum
#

@main goblet You're banned coz of violation. Repeating will get you a 10 year ban

#

I have problem in my account
@left dragon What problem?

#

My friend also have the same issue@normal fulcrum
@timid monolith Ok

glacial bramble
#

Hello, i have in game problem, is this for support?

normal fulcrum
#

Yes @glacial bramble

long saddle
#

How many days we have to be online for rename card

glacial bramble
#

@normal fulcrum is this official server?

long saddle
#

Offline*

timid monolith
#

@normal fulcrum hope this will be fixed soon

normal fulcrum
#

Ues @glacial bramble

glacial bramble
#

Ues @glacial bramble
@normal fulcrum ok, u mean yes

#

U maybe know something parachute glitch@normal fulcrum

polar marshBOT
#

@left dragon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lost sinew
#

@polar marsh whene dose the high ping issue well sholwe

normal fulcrum
#

@glacial bramble What glitch?

#

@lost sinew Make sure you have stable connection

long saddle
#

How many days we have to be offline for rename card

glacial bramble
#

When parachute about to open, it's rotating around and i always fail to land at marked place

normal fulcrum
#

@glacial bramble Means screen goes up?

glacial bramble
#

@normal fulcrum no not that, that was happening too, but currently not happening

long saddle
#

@normal fulcrum help

glacial bramble
#

Like parachute turn around when it opens

modern dirge
#

@normal fulcrum are the rumors about separating classic mode and ranked mode in the next season true?

normal fulcrum
#

Ok so you mean it starts to rotate 360 degrees until you land?

#

@modern dirge Rumors are not always true

glacial bramble
#

@normal fulcrum yes something like that, but not that fast like happening before

normal fulcrum
#

Make sure you have stable connection and low ping @glacial bramble

glacial bramble
#

@normal fulcrum amm, kinda im confusing

#

@normal fulcrum wait... Lol

modern dirge
#

@normal fulcrum that's why I'm asking because the idea is good for limiting the hackers and i wanted to know if it's true or not, thanks for the reply.

glacial bramble
#

My clan leader has same problem too

#

But my other friends not having that problem

heavy vortex
#

@glacial bramble A video of the same happening will be helpful to understand

glacial bramble
#

So if there would be ping issue then I can't say, because i play in mobile data andy clan leader has wifi, and my other friends play in mobile data so its kinda confusing me now

modern dirge
#

@night cloak it said only verified accounts can play ranked mode.

normal fulcrum
#

@glacial bramble The thing you are facing happens when your ping has sudden spikes.

true leaf
#

my 330 uc are lost without any reason so what can i do ??

glacial bramble
#

@heavy vortex sure, I'll make it, I'll play in other server just to show you so don't focus on ping lol

normal fulcrum
#

@true leaf Contact in game support

#

How many days we have to be offline for rename card
@long saddle 30 days

glacial bramble
#

I be right back after video...

rugged dune
#

@storm willow

wraith brook
#

@mellow radish Not allowed here

mellow radish
#

Ok

rugged dune
#

self promo

true leaf
#

my 330 uc are lost without any reason and game support is not showing any actions

rugged dune
#

what does the message say

#

in your mail

true leaf
#

we are connecting to an expert

rugged dune
#

no

upbeat latch
#

Does anyone know when will be next crew challenge starts ??

celest shadow
#

Contact customer service, @true leaf.

true leaf
#

@celest shadow i have already done but no actions

rugged dune
#

you have to wait.

onyx spoke
#

we are connecting to an expert
@true leaf maybe you aren’t lucky

true leaf
#

check my id 5163246192

#

5163246192

rugged dune
#

no

upbeat latch
#

@true leaf maybe u got hacked

true leaf
#

noo

#

my id is working

#

and after that i have done double varification

glacial bramble
#

@normal fulcrum i got video, where to share

wraith brook
#

@upbeat latch Move to another channel

upbeat latch
#

@true leaf Do u used u acc at some website for free stuff ??

glacial bramble
#

@heavy vortex i got video, where to share

upbeat latch
#

@wraith brook ok

wraith brook
heavy vortex
#

he can share here too I guess

#

do one thing when the parachute is going to open.. Then change the direction of joystick to North means.. not diagonal.. it'll go straight@glacial bramble

glacial bramble
#

@heavy vortex don't focus on ping, i make this video for example purpose only, that happens when ping is good too

heavy vortex
#

Try what I said once.

#

before opening change the joystick to not diagonal

sonic wraith
#

@glacial bramble don't spam using the joystick whenever the parachute is going to open... just take the joystick where you want to LAnd.

normal fulcrum
#

@glacial bramble As I said, you will face the issue if you have unstable ping or connection

glacial bramble
#

@heavy vortex don't focus on ping, i make this video for example purpose only, that happens when ping is good too
@glacial bramble @normal fulcrum

#

😑

heavy vortex
#

Can you try once that method too which I suggested@glacial bramble

normal fulcrum
#

@glacial bramble Read my reply again until you understand

glacial bramble
#

before opening change the joystick to not diagonal
@heavy vortex great idea😑

heavy vortex
#

It happens to me too.. Do as I said once @glacial bramble

normal fulcrum
#

You will always face the issue as long as you have unstable ping

grizzled badger
#

anyone know how to create esport room?

normal fulcrum
#

@grizzled badger You need esports card

native coyote
#

A setting can be added to the game that turns off the display of weapon and footsteps on the map. @lime juniper

normal fulcrum
#

@glacial bramble There's nothing wrong in game. It's your connection. And don't repeat same question repeatedly

glacial bramble
#

@normal fulcrum ok thank you for such support!

sand path
#

NadekoWhat.

native coyote
#

Can you answer my question? Can such a setting be added in this update? 👆

night cloak
#

@stark cloud refer #faq 2.5

glacial bramble
#

Ok i changed my mind, im changing my question now, im having ping issue even i have good enough wifi connection, 30mbps, 2ms, i tried to repair, i reinstall the game but always having ping issue ,what should i do?

celest shadow
#

@native coyote, that would sound like the hardcore mode.

normal fulcrum
#

A setting can be added to the game that turns off the display of weapon and footsteps on the map.

@Mustafa¿ ping @storm willow instead of Error

#

@glacial bramble Server and your region?

glacial bramble
#

Aisa, india

night cloak
#

@stark cloud is your in game account banned or the social media.

stark cloud
#

In Game account @night cloak

polar marshBOT
#

@stark cloud:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@glacial bramble Since when you're facing ping issue?

glacial bramble
#

And im in an official competitive clan, im facing some issues and glitches in custom matches and tournaments, if u can help, then I'll appreciate it!

#

Almost 1 week

grizzled badger
#

@normal fulcrum where do i get an esport card?

normal fulcrum
#

@glacial bramble Your character ID?

#

@grizzled badger You can't

glacial bramble
#

@normal fulcrum I can't share my private info, i asked for help, not for any other things

native coyote
#

@celest shadow Hard Mode has already been removed. Therefore, it is better to change such a setting instead. So our eyes will not go to the map.

celest shadow
#

Leave a feedback in the #old channel, @native coyote.

west tendon
#

i need help

#

i didnt played pubg since 2 weeks

normal fulcrum
#

@glacial bramble I'm not asking for your private info, I'm asking for character ID

west tendon
#

and yestrdy i open and collect items and today got 2030

#

even dont play game

glacial bramble
#

@normal fulcrum as i said I can't share anything, private info

polar marshBOT
#

@west tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@glacial bramble Ok

clever wigeon
#

As it is possible that places can be acquired for pmco, the seriousness of the tournament is lost

whole pilot
#

Does anyone know when will be next crew challenge starts ??

normal fulcrum
#

@whole pilot No updates yet

whole pilot
#

ty

polar marshBOT
#

@opaque panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@glacial bramble Don't blame on support, you're the one who's not comfortable to share details which you think is personal and still openly available on your game profile

glacial bramble
#

@normal fulcrum i didn't blame anything, when i blame?

normal fulcrum
#

@glacial bramble You think we won't know if you send a message and delete it? Now if you don't want any more support, move to discussion channels

glacial bramble
#

@normal fulcrum show me proof if i did that

#

And ok

amber cedar
#

@whole pilot u r here

normal fulcrum
wraith silo
normal fulcrum
#

@wraith silo Your ping is high even in speed test. Ask your ISP to fix it

wind glacier
#

Hi, you are allowed to team solo ?

wraith silo
#

@normal fulcrum ping is 80 :/

#

Ms

normal fulcrum
#

80 is high for a speed test @wraith silo. It should be less than 20

wraith silo
#

Ohk

celest shadow
#

Do you mean teaming up in solo matches, @wind glacier?

white steeple
#

@wraith silo sorry to say that bro.. see your ping which is 80ms (nearest server to you).... your ping actually not that good... but it's enough to play the game....

wraith silo
#

The ping is 200-300 Ms in game, @white steeple

wind glacier
#

@celest shadow yes

white steeple
#

@normal fulcrum what??? Am I said anything wrong???

celest shadow
#

It is not allowed, @wind glacier. Report them in-game.

rapid ridge
#

@night cloak downloaded it again. Still on 1.00.14000 version. No erangel 2.0 for ios

night cloak
#

@sharp onyx ^^

wind glacier
#

I have a video with them @celest shadow

stuck cave
#

Hey can anyone helpe please
My gyroscope is making my aim move upward automatically since today evening, I've tried rebooting my phone clearing cache and even repaired the game but still the issue persist

wind glacier
#

I have a video with them; where can i send it

glacial bramble
#

@normal fulcrum ok thank you so much for supporting me, i have sent mails to official!

celest shadow
#

For the best results, use the in-game reporting function to report players that do team ups, @wind glacier.

normal fulcrum
#

@normal fulcrum what??? Am I said anything wrong???
@white steeple Do not interfere when staff is available

celest shadow
#

@stuck cave, it might be a hardware issue (specifically your gyroscope module).

wind glacier
#

I can still do this after the match is over ?

celest shadow
#

If you remember their names or IDs, @wind glacier. Then yes, you can search them and report them.

keen panther
#

He is streaming live with hack

#

But Pubg won't do anything thing about these hackers

wind glacier
#

Yes, I have it on video

white steeple
#

@normal fulcrum sorry I thought it's community.....I won't interfere anymore..... make sure you guys answer properly and don't message me personally

sharp onyx
#

downloaded it again. Still on 1.00.14000 version. No erangel 2.0 for ios
@rapid ridge
When you try to play erangel, what do you see? Do you still see the old map?

night cloak
#

@keen panther report it to Facebook

normal fulcrum
#

@normal fulcrum sorry I thought it's community.....I won't interfere anymore..... make sure you guys answer properly and don't message me personally
@white steeple Thank you for your feedback. Feel free to use discussion channel

keen panther
#

@night cloak why should i report it to Facebook bro pubg should take action about these people i can share so many channels on YouTube who are streaming their games with hack

#

They have aimbot

normal fulcrum
#

@keen panther Streaming on?

keen panther
#

Season 14 is full of cheaters

#

This one is streaming and selling hack on Facebook

normal fulcrum
#

Contact Facebook support and ask them to take down the stream @keen panther

sand path
#

@keen panther feel free to dm live YouTube videos to mods. Facebook should be reported to the platform itself.

keen panther
#

See

night cloak
#

@keen panther please report it to Facebook

sand path
#

As I said. @keen panther

gritty glade
#

See
@keen panther
This Is Walter Black Cheat. It should be banned.
But if they used Sharpshooter Cheat, then forget about bannnn.

keen panther
#

Ok ill report it but i just want to know what pubg is doing about it

normal fulcrum
#

@gritty glade You can have a discussion in discussion channel

gritty glade
#

@gritty glade You can have a discussion in discussion channel
@normal fulcrum
I am Just Giving Advice

normal fulcrum
#

@keen panther They can if you report the player with a proof

keen panther
#

He is selling this around 15k Indian rupees

polar marshBOT
#

@glacial bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stuck cave
#

@celest shadow how can I calibrate my gyroscope
Earlier games has this feature but now I can't find a way.
Using rooted phone with pe+ rom on android 10

sharp onyx
#

@stuck cave you can calibrate from device settings

rapid ridge
#

@sharp onyx still the old map. The game logo is still the 1st anniversary logo

normal fulcrum
#

@glacial bramble Do I have to ask you separately to move to discussion channel?

glacial bramble
#

@normal fulcrum ok, i might have something to tell them

placid hamlet
#

There are 12 hackers teams that gonna play PMCO Pakistan , as they are also saying that they qualified by hacks .. where are pubg Officials? Sleeping ?

stuck cave
#

@sharp onyx guide please
I've tried that kernel version method but that doesn't works

sharp onyx
#

@rapid ridge the logo is irrelevant. Get into a match in erangel and send a screenshot of the lobby in here

#

@stuck cave looks like it isnt possible in android 10. You can try using an external app to calibrate

polar marshBOT
#

@lavish pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stuck cave
#

@sharp onyx can you suggest any
I've tried with one app but the issue still there

polar marshBOT
#

@lavish pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@lavish pollen violation of ToS, refer the pinned message in #news

lavish pollen
#

@night cloak I have something to discuss

#

How I can do that please guide me

feral scaffold
#

Hello how are you, the general table of the PMCO de SA qualifier was never published, nor who were invited, nor do you want to sell quotas, or anything. Will you ever do it?

sinful swan
#

I can't login to my account its showing ur in older version update it to

#

Next newist level

#

Please

#

Help me in this

#

See that

sharp onyx
#

@stuck cave you can try some others. Sadly I didnt had to calibrate since a long time so dont know about the latest apps that can do it

short eagle
#

Contact customer service @sinful swan

dense pagoda
#

I can’t see my or other people’s profile pic

normal fulcrum
#

@lavish pollen Read #faq sub-point 3.9

dense pagoda
alpine brook
#

@dense pagoda Isn't it a network issue?

dense pagoda
#

No

#

I have stable 60 ping

#

Should I reinstall?

alpine brook
#

Try routine repair once

dense pagoda
#

How

#

How can I do that

alpine brook
#

You'll get a repair button in login screen. Select routine repair only.

polar marshBOT
#

@wet owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sinful swan
#

@short eagle can u say how to contact

#

Him

hollow hedge
#

@sinful swan refer to #faq sub-point 5.3

sinful swan
#

In pubg or here

old garnet
#

when pmco fall split qualified teams will be announced ?

sinful swan
#

Can u say the process

hollow hedge
#

@sinful swan read #faq sub-point 5.3, then open PUBG Mobile and do what the sub-point tells you. is that clear enough?

sinful swan
#

Man I am unable to login

#

Then how I can contact @hollow hedge

runic storm
#

pubg wont let me turn and shoot at same time ever since i updated how do i fix this

hollow hedge
runic storm
#

any ideas for me?

#

^

rugged dune
#

get gud

sinful swan
#

Will they reply @hollow hedge

wind glacier
#

thanks for the tips @celest shadow

rugged dune
#

😅

pastel atlas
#

i am right now linked with FB and Twitter, Twitter is going to get unlinked by tommorow ,then i want to connect a google account and unlink FB , CAN I DO this???

pallid prism
#

Hi

old garnet
#

when pmco fall split qualified teams will be announced ?

pallid prism
wind glacier
#

?

night cloak
#

@rugged dune please avoid giving false information.

rugged dune
#

i didn’t

runic storm
#

im so confused

pallid prism
#

My account was hacked and linked from within the game Is there a solution to the connection error please help me

sinful swan
#

Ok send me the channel @night cloak

runic storm
#

can anybody see my comments

sharp onyx
#

If you dont have a query, please move to a chat channel. Thank you for understanding

runic storm
#

i do no ones answering lol

pallid prism
#

My account was hacked and linked from within the game Is there a solution to the connection error please help me

night cloak
#

@pallid prism For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

dense abyss
#

Frame drop issues n ping issue in recent update

sharp onyx
#

@runic storm Do you happen to have a screen recording of the issue? If yes, please post here

hollow hedge
#

@sinful swan i truly believe the fastest and safest way is to contact them, not watching YouTube videos.

runic storm
#

ill try and take one hang on

sharp onyx
#

@night cloak Move to #chat

sinful swan
#

@sharp onyx I have my problem

#

Can u solve

#

It

sharp onyx
#

@sinful swan the issue will be fixed soon with a patch. Please be patient. Meanwhile report in #old

#

@night cloak you should have contacted google support as purchase was made through them. Or apple if u use iOS

whole pilot
#

@amber cedar yea!?

sinful swan
#

@hollow hedge I have done all the things after that my brother's n friend account haven't opened man

#

Reply man now

spring zephyr
#

@sinful swan Contact in-game customer service, only they can help you with account related issues.

sinful swan
#

Bro I am unable to login into my account only how can I contact them @spring zephyr

spring zephyr
#

@night cloak Wait patiently for their response. It can take upto 90 days.

sinful swan
spring zephyr
#

@sinful swan Top right (Help) Button.

ashen hornet
#

Change my nickname to BinodOp

sinful swan
#

Help after what

#

Say the process dude

celest shadow
#

Your nickname has been changed, @ashen hornet. Please use #discord next time.

spring zephyr
#

@sinful swan Explain them your issue and do as they say.

polar marshBOT
#

@worldly gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral scaffold
#

Hello how are you, the general table of the PMCO de SA qualifier was never published, nor who were invited, nor do you want to sell quotas, or anything. Will you ever do it?

mighty plover
#

im iOS user and my pubg isn’t opening.. even i have full internet like now. pls help me

night cloak
#

Im getting a constant high ping in asia server from yesterday ,is this happening with everyone or with me only..?

bitter sand
#

Please Help me, My game is constantly Crashing again and again. This issue ruined my game and it's so frustrating.
Device - Redmi Note 7.
Stable Internet
Server - Asia.
Tried Restarting my phone and all but Didn't help. Please Resolve my Issue.
Thank you in advance.

sinful swan
#

Please

#

Help

#

Me

night cloak
#

@bitter sand new updates bring new glitches everytime , Friends glitch in lobby still not resolved.

#

Hello how are you, the general table of the PMCO de SA qualifier was never published, nor who were invited, nor do you want to sell quotas, or anything. Will you ever do it?
@feral scaffold @storm willow ^^

#

@bitter sand refer #faq 4.7

polar marshBOT
#

@broken plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak could you try using a different network

storm willow
#

@feral scaffold follow up official Twitter Esports page. Everything will be announced there.

nova tundra
#

Anyone for help

#

Ping high issue in Asia server

night cloak
#

@night cloak i tried different networks but there is no difference ,ping never comes down from 150 ms since yesterday and im not the only one ,my friends are also facing same issue

polar marshBOT
#

@ashen yoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral scaffold
#

@storm willow Thanks 😊

night cloak
#

Can our id be banned just for killing our teammate first time when he was abusing

nova tundra
#

@polar marsh slove ping issue in Asia server

heavy hare
night cloak
#

@heavy hare contact ingame customer service

#

@polar marsh
Can our id be banned just for killing our teammate first time when he was abusing

final thicket
#

Ping problem Asia server

night cloak
#

@night cloak it will result in merit lose refer #faq 3.7

late blaze
#

Account has been logged in with a newer version of the game , and can no longer log in with an older version . Please update to the newest version .
what should I do?

night cloak
#

@late blaze contact in game customer service.

late blaze
#

I know! One device is IPHONE! The other is Android! Build version. Different! IOS 0.19.0.13912 AOS 0.19.0.13919! what should I do?

#

Many people are like this! It's been two days! When will it be resolved?

night cloak
#

play on one device

late blaze
#

are you kidding me?

tender cargo
#

If my friend send me request for royal pass after accept the request how I pay 800uc debited from my account or I pay for 800 uc

heavy vortex
#

You have to pay for it from your account. You cannot send using uc@tender cargo

past pewter
#

@night cloak i have filled the servey just waiting for your server maintenance
Thank you

olive relic
#

I wanna report a hacker in video evidence

nova tundra
#

What is this

wraith brook
nova tundra
#

Ping high do something

wraith brook
#

@nova tundra Will be fixed soon if server has issues . Post it in #old

#

@night cloak Please move to another channel if you don't have any problems

nova tundra
#

@wraith brook buddy any solution for me at this time bcoz I got constant 140 ping after the last update

polar marshBOT
#

@olive relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@nova tundra Repair once if still result same then wait for fix

elfin canopy
#

What's the issue, @night cloak?

hexed jasper
#

Hi about the new security system any news

solemn ocean
#

@polar marsh hello man in the app store after installing comes after that it says could not download pubg

wraith brook
#

@solemn ocean Most probably a disturbance in connection

solemn ocean
#

@wraith brook no I have a 100 mbps wifi

wraith brook
#

@solemn ocean Explain what the message says

nova tundra
#

@wraith brook I've repair 4 time but result is same

wraith brook
#

@solemn ocean btw which store ?

solemn ocean
#

@wraith brook it says could not download pubg playstore

wraith brook
#

@nova tundra Wait patiently there is nothing I can do about that

#

@solemn ocean Device ?

nova tundra
#

@wraith brook kk dude

solemn ocean
#

@wraith brook S9 Samsung

wraith brook
#

@solemn ocean How much storage free ?

solemn ocean
#

24 GB

wraith brook
#

@solemn ocean Try clearing data of play store . Also update play store to the latest version . After that do download

solemn ocean
#

@wraith brook thanks bruv

wraith brook
#

@elfin canopy See above again message

rare tusk
#

Who is binod ?

#

😅😅

wraith brook
#

@rare tusk Wrong channel you are in

opaque lynx
#

I am getting constant 130ms ping how to solve

old garnet
#

when pmco fall split qualified teams will be announced ?

opaque lynx
#

Anybody can suggest

twin geode
#

Hello Company pubg mobile, I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.

rare tusk
#

How get lost guest account

wraith brook
#

@rare tusk You can't

#

That's why it is necessary to link account with social media or store id

rare tusk
#

@wraith brook ok thank you for answering

polar marshBOT
#

@twin geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
wraith brook
#

I want the best hack not no 50p crap 1 I want the elite experience lol

#

@elfin canopy ^

night cloak
#

This is one problem in version
Can pubg fix this issue
I must change a vision to 0.19.0.99999

polar marshBOT
#

@bold tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Just so i can play

#

@wraith brook done

rugged dune
#

mm

night cloak
#

Just in this version can i play
Can pubg solve this issue

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

tacit cairn
#

My account is linked with facebook and my facebook has been hacked and desactiveted any chance to recover only my pubg account i have spent lot of money on it please helpppp my id ( 5275454740 )

night cloak
#

@tacit cairn did u linked with onther email ?

tacit cairn
#

No only facebook and twiter someone hacked them and change phone number for recovery and desactivated them so i cant open my pubg account anymore

wraith brook
#

@tacit cairn Contact Customer service that's the only way

tacit cairn
#

Do u have their email ?

wraith brook
#

@tacit cairn Do it in game

hollow hedge
tacit cairn
#

Ok thank u ❤️

quick forge
#

Pubg developer someone hacked my Facebook and I no longer have access to my pubg account I am logged out help plz someone helppppp

night cloak
#

I am facing ping issue in asia server 🥺

elfin loom
#

Hello everyone! Does anyone know where to report a cheater instead of in-game?

#

I already caught many of them recorded lmao

#

most of them are from Dubai

#

rich people :/

quick forge
#

Bro I don't even have access to my account@elfin loom

hollow hedge
elfin loom
#

@quick forge try asking a mod about that. Not sure about that actually

#

@hollow hedge idk how to level up lol xD

#

but I can report on their website

hollow hedge
elfin loom
#

Alright thanks for helping me out 😄

zealous matrix
#

Ping pong in Asia server

#

Ping pong in Asia server
@zealous matrix 140+ms

hollow hedge
#

@elfin loom anytimeArsalan

elfin loom
#

😄

glossy prism
#

900 ms in asia server 😡😤

zealous matrix
#

Pubg mobile support . We need ur help.

quick forge
#

Yeah my account is hacked

glossy prism
wraith brook
#

@glossy prism Poor connection

mighty hatch
#

Why I am getting high ping theses days ......
Please help

wraith brook
#

@mighty hatch If it's an server sided issue then wait patiently for fix

quick forge
#

@wraith brook I contacted customer service no luck

mighty hatch
#

@wraith brook ok

wraith brook
#

@night cloak Is that survey new or old one ?

ornate blaze
#

Add Kosovo 🇽🇰 Flag in PUBGM 👍

night cloak
#

Old one but still collects data@wraith brook

ornate blaze
#

Okey @night cloak

#

@night cloak can i find the link of eu discord pubgm

sonic wraith
#

why sometimes removing automatching does not works?

polar marshBOT
#

@unique depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
wraith brook
#

@night cloak Ohh ok ..... Filled it 8 times pubgm_hidethepain

ornate blaze
#

Ok

wraith brook
#

Not yet fixed oof

night cloak
#

They're working on it

wraith brook
#

Kk thanks

sonic wraith
#

@night cloak bro what about automatching?

night cloak
#

??

sonic wraith
#

@night cloak bro I remove the tick but still it gives me a whole squad of random.

ornate blaze
#

@night cloak can i post the link of my discord , we make eu scrims every saturday?

sonic wraith
#

@night cloak you are not in top 100

night cloak
#

That’s what that means?

sonic wraith
#

so you are unranked in the list of ranked people

night cloak
#

ahhhh

#

thanks bro

sonic wraith
#

👍 npHugLove

night cloak
#

❤️

#

@ornate blaze no, you can use the DM me for server link in #matches to advertise your scrims

ornate blaze
#

Okey

night cloak
#

@sonic wraith no idea about that try doing a routine repair and check if it gets fixed, if not report in #old

sonic wraith
#

@night cloak ye not fixed bro I tried... I even posted in #old

ornate blaze
#

@night cloak how to get free UC? 🤔😀

wraith brook
sonic wraith
#

@ornate blaze play bonus challenges and participate in #events for giveaways.

#

there is no other way to get free uc.

ornate blaze
#

@sonic wraith not in EU

sonic wraith
#

@ornate blaze?

wraith brook
#

Then participate in legit giveaways

ornate blaze
#

@sonic wraith i cant play bonus challenge bcs is not for EUROPE

sonic wraith
#

@ornate blaze oh ok

#

then participate in giveaways.

ornate blaze
#

With vpn can i get BANNED?

night cloak
#

@sonic wraith the Tencent staff's go through the channel so will fix in the upcoming updates

sonic wraith
#

oh ok bro ty@night cloak

#

@ornate blaze yes

night cloak
#

@ornate blaze VPN is not recommended

sonic wraith
#

Pubg doesn't allows any third party applications

ornate blaze
#

But can i get banned YES or NO

sonic wraith
#

@ornate blaze yes.

ornate blaze
#

Okey

sonic wraith
#

it'll be better for you if you'll not use any VPN or gfx @ornate blaze

ornate blaze
#

@sonic wraith i dont use them

night cloak
#

You can get UC by purchasing or as gift also join some legit giveaways, make sure not to fall into scams @ornate blaze

ornate blaze
#

@night cloak no luck 🤗

night cloak
#

Maybe one day 😉

ornate blaze
#

Bruh why that reaction 🤔

#

@night cloak okay

sonic wraith
#

@ornate blaze bcz we were talking here so I didn't wanted to reply bcz this is for support only... so reaction means ok

ornate blaze
#

@sonic wraith okay 👍

#

How to get Albanian Language in PUBGM?

sonic wraith
#

@ornate blaze I guess no Albanian language in PUBG feel free to suggest in #old

ornate blaze
#

Ok 👍

untold dawn
#

From where I can get the 1.0 beta patch notes?

#

Full patch notes

night cloak
#

In beta server

untold dawn
#

Can you give me the link please

#

To join it

night cloak
#

Nope

untold dawn
#

Why

vagrant forum
#

The beta server isn't public, you need to apply for it.

sonic wraith
#

Can you give me the link please
@untold dawn you have to apply for it.

untold dawn
#

How?

night cloak
#

The registration will start soon and will be informing

untold dawn
#

How can I apply

sonic wraith
#

@untold dawn a survey will come v soon

untold dawn
#

Ok thanks please remind me by tagging me

sonic wraith
#

you'll have to fill it and then the link of the server will be sent on your Gmail which you have to provide in the survey.

night cloak
vagrant forum
#

Keep an eye on #news, you will be informed when applications are available.

untold dawn
#

Ok

sonic wraith
#

Goodluck:)

untold dawn
#

Thank you:)

night cloak
#

My phone is so hot when i play pubg. I'm playing on wifi, i don't have any running apps in background,I have 50% of brightness and I have a 6gb of ram, I remember that my phone could hold hdr +high fps+ anti aliasing..
now my phone is so hot when I play on minimal graphic without aa and with extreme fps..

old garnet
#

When Pmco fall split qualified teams will be announced?

night cloak
#

any solution for this problem?

#

I tried gfx tool but it doesn't works

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

:o

#

lmao I used it only to get vulkan but still my phone is so hot

#

Seems like the gfx messed your device specification

sonic wraith
#

I tried gfx tool but it doesn't works
@night cloak don't try to use 3rd party applications..they are useless

night cloak
#

@night cloak nah

sonic wraith
#

@night cloak try to repair the game

night cloak
#

@night cloak first I tried without it

#

and then I wanted to fix it with this thinggy

#

@sonic wraith how?

sonic wraith
#

Repair the game.

#

logout ->repair option on top right

#

@night cloak this happens because of gfx... please don't use it again and it's a risk for your account as well.

night cloak
#

everything?

#

@sonic wraith

#

@sonic wraith btw maybe my phone is not enough good?

sonic wraith
#

@night cloak no

night cloak
#

but I had extreme fps unlocked without any thinggy

#

on minimal graphic

sonic wraith
#

just press the restore default settings and remove all ticks

#

and press OK it'll restart and then it'll be fine.

night cloak
#

k ill try

sonic wraith
#

if you'll tick all the maps and other resources will be deleted

bronze prawn
#

Someone has logged into my account and forcibly linked an email.

No he/she is using my account and has sold it.

I login and someone alredy using it

#

@night cloak can u help

storm flumeBOT
#

Rock47 is AFK: AFK - 5 minutes ago

sonic wraith
#

wait Admin is coming.

night cloak
#

in one match it drained 17% of my battery lol

sonic wraith
#

@night cloak is there any hacks or something like that in your device?

night cloak
#

look at temperature bar lmao

#

nope@sonic wraith

sonic wraith
#

please check again.

hollow hedge
#

@night cloak what is that app called?

bronze prawn
#

<@&481161015728406538> help

night cloak
#

@hollow hedge do you have samsung phone?

spring void
#

@bronze prawn yes?

elfin canopy
#

Yes, @bronze prawn?

bronze prawn
#

Bro Someone has logged into my account and forcibly linked an email.

No he/she is using my account and has sold it.

I login and someone alredy using it

night cloak
#

it's called game plugins in galaxy store

storm flumeBOT
#

You can contact the customer service via the game settings, @bronze prawn. Refer to subpoint 5.3 in #faq for further instructions.

bronze prawn
#

Which option on customer care

#

No one reply

polar marshBOT
#

@bronze prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Before last message he said “where is customer support”

#

pubg mobile emulator help

#

Go to #481204134859505684 and type .Emulator you’ll get a role then you can ask them to assist you in #emulator_support @night cloak

bronze prawn
#

Yes @night cloak

#

I can login. But other player login too

#

My frnd talk to him

night cloak
#

@bronze prawn Refer to #faq 5.3 message the customer service I can help you how to find customer service.

bronze prawn
#

Pls help bro

#

I got 10min 2 times when i login

#

He doing bad with my account

night cloak
#

If you still have access to your account, don’t worry the guy who stole your account can’t do anything.

polar marshBOT
#

@bronze prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Damn he got muted again

hollow hedge
night cloak
#

@night cloak if you don’t have any questions/concerns please go to discussion channels.

bronze prawn
#

@night cloak hw to do bro

#

Pls help. Thank u for help in afvance

candid imp
#

Hi My pubg account is hacked plz help me

night cloak
#

@bronze prawn No problem, so which social media account you use to access to your account

bronze prawn
#

I login twitter

candid imp
#

Facebook

night cloak
#

Hi My pubg account is hacked plz help me
@candid imp please refer to #faq 5.3 and 2.5

bronze prawn
#

He then login with fb and also he login with link new email today

night cloak
#

@bronze prawn So go to the PUBGM settings and on the bottom left you’ll see “support”

candid imp
#

First my facebook account disabled then my pubg account hacked plz somebody help me

bronze prawn
#

Yes

night cloak
#

First my facebook account disabled then my pubg account hacked plz somebody help me
@candid imp can you access to your account?

bronze prawn
#

@candid imp mine also

candid imp
#

No I'm not access my account

night cloak
#

Just go to #faq and read the sub point 2.5 and 5.3

candid imp
#

Ok

night cloak
#

No I'm not access my account
@candid imp if your Facebook account got disabled support team can’t do anything, contact with Facebook support to enable the account.

bronze prawn
#

@night cloak it says customer support

#

He login again

night cloak
#

Yes, that’s how you contact with customer support.

bronze prawn
#

I am going to cry.

#

Which option there

#

I am scared nw

night cloak
#

Explain them everything.

bronze prawn
#

He will do bad

candid imp
#

My facebook account permanent disabled Kya kru ab

pure vector
#

My account is hacked from fb and hacker unlink my fb then he connected his Twitter. But now I linked my account with E mail so i can login in my account through E mail i linked. but that hacker also login in my account so anyone have any solution.

candid imp
#

Any suggestions

night cloak
#

@pure vector please refer to #faq subpoint 2.5 and 5.3

bronze prawn
#

But no option to chat

#

@pure vector what is id name

#

Mine too

night cloak
#

My facebook account permanent disabled Kya kru ab
@candid imp like I mentioned pubgm support can’t do anything with your disabled Facebook account you gotta talk with Facebook support