questions

[heavy vortex]

what about the fact that they don't even have 100 wins in total. @night cloak

[night cloak]

@umbral canyon Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[heavy vortex]

still on top.. And conqueror hard working players are way down

[night cloak]

@umbral canyon they are teaming up.

report in #old @heavy vortex

[umbral canyon]

@umbral canyon they are teaming up.
@night cloak yes i know , its kind of cheating , isn't it ?

[night cloak]

yes it is @umbral canyon.

@umbral canyon yes, but pubg is not going to ban them

[heavy vortex]

You can report them in game under the option Teamers.. It results in their tier reset. @umbral canyon

[umbral canyon]

@umbral canyon yes, but pubg is not going to ban them
@night cloak sad story bro

[night cloak]

@night cloak they're cheating so they may be banned if the evidence is solid.

[open sand]

In regards to the pharaoh suit, i have 7 star forge and 184 star fragments out of 230. I need the victory broadcast , shock and awe, and final form left to complete. About how many draws , or UC would I need to get final form?

[umbral canyon]

iam doing commando title by fair playing , but this ppl kill me always with all types of ccheating

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@umbral canyon Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

@open sand theres not about it could take 10k uc you could be lucky and get it in 2k uc.

@night cloak what if they're not trolling and it was a glitch ,how to fix this because even i repaired the game then still the voice or stranger player coming in my lobby and iam pretty sure that no friends were trolling 🙄

Why you muted me ??

[umbral canyon]

@umbral canyon Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
@night cloak bro i sent before someone full aimbot at this link and he didn't get ban

[night cloak]

@night cloak post it in #old and wait patently for a fix.

@umbral canyon patience.

@night cloak is it you who muted me ??

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak seems as you dont have a role when the bot sends a message you, get muted for a few seconds.

[umbral canyon]

@night cloak post it in #old and wait patently for a fix.
@night cloak how much time it needs ? , i sent the video to this link for 3 weeks from now i think

[versed venture]

Hello @night cloak I dm you

[night cloak]

@umbral canyon theres no set time just be patient.

[versed venture]

J need help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@versed venture please state your issue here.

[versed venture]

I dmed you

[night cloak]

state it here.

[versed venture]

Never mind

[vivid merlin]

@night cloak Stop saying the word banned or ban.

[umbral canyon]

is there specific time that cheater reports channel be opened ?

[night cloak]

What the hell is this bot is muted me 3 times @night cloak

[versed venture]

Lazie can I dm you

[vivid merlin]

Then it won't mention you or mute you. @night cloak

@versed venture Regarding?

[night cloak]

@vivid merlin improve the bot then

[vivid merlin]

We have it that way for a reason.

[versed venture]

@vivid merlin account suspension

[night cloak]

@night cloak you can obtain a role in #pubg-mobile or #chat by talking, if you dont have a issue please move.

[vivid merlin]

In pubg? @versed venture

[versed venture]

Yes

Maybe I don’t know

[umbral canyon]

@vivid merlin how could i ban a cheater ?

[polar marsh]

@versed venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @umbral canyon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@hushed hull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round rain]

Hey there, i have an issue with the game that it suddenly kicked me out from the game and showed me this alert also after updating + reinstalling it multiple times still it show me the same alert that i should update the game! What should i do in this case? Your assistance will be much appreciated ❤️

[storm flume]

You can contact the customer service via the game settings, @round rain. Refer to subpoint 5.3 in #faq for further instructions.

[native coyote]

When you wear this dress why doesn't it show up to our feet

@vivid merlin

[round rain]

How should i contact the CS in case that am not able to open the Game?!!!

[sharp onyx]

@native coyote report in #old

[native coyote]

@sharp onyx Do you think it will be fixed? if I throw it there.

[round rain]

Also this is not just me to of my friends have the same issue, please somone there any idea what to do???

?

[night cloak]

This is from the Beta version. Is this normal?

[sharp onyx]

@native coyote maybe. You can try

@night cloak nothing is normal in beta. Its called beta version for a reason

[native coyote]

@sharp onyx Is Pubg Mobile 1.0 the best of the updates?

[sharp onyx]

We will know when it comes

[night cloak]

Please excuse my dumbness @sharp onyx

[slender thunder]

Can I use VPN for match making of krjp for rank push

[short eagle]

@slender thunder using vpn is not recommended

[polar marsh]

@slender thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender thunder]

When will 1.0 update will come

[polar marsh]

@midnight palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Does pubg mobile use Amazon web service (aws) to host their game servers?

How can I report on someone who is using improper language and using
bugs to cheat as well?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Can you find a solution for the people who put a car in front of the stairs and blow it up?

[topaz storm]

Does the ios beta work

[polar marsh]

@trail token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital wraith]

Can you find a solution for the people who put a car in front of the stairs and blow it up?
@night cloak that's your job

[topaz storm]

What stairs

[vital wraith]

@topaz storm in houses

[polar marsh]

@cinder rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz storm]

Well do you know if ios beta works yet

[lilac folio]

I noticed that in the last update the game has become more lag. Will this be fixed?

[night cloak]

@vital wraith what you mean?

[vital wraith]

@night cloak kill them with nades or something what do you want pubg to do

[night cloak]

@vital wraith Why you do not make the vehicles disappear when you blow them up?

[vital wraith]

@night cloak because that doesn't make sence

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vital wraith it also does not make sense when you die this way

[vital wraith]

@night cloak yeah so stop playing pubg it's not realistic

[night cloak]

@vital wraith oké. Why not

[brisk inlet]

I need help logging in with my email

But the email login wont pop up anyone know how to fix it?

[keen matrix]

I want download pubg mobile 2.0 where should it?

Where should I download it?

[agile lark]

Was trying to buy UC for the $4.99 one and I got this

Not sure what store credit is

Is it the App Store credit?

If it is

I got $5

[night cloak]

When we get in the new map my friend has errors where he can't pick up any guns or equip anything pls fix

[frigid leaf]

When will character vouchers event will come?

[polar marsh]

@primal coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frigid leaf]

When will character vouchers event come?

[night cloak]

Where do people sell hacks??

[exotic perch]

Website

[night cloak]

I'm kidding

But ty

When will my cancer go

[toxic mulch]

hello everyone I'm playing pubgm on gameloop emulator the international version but few days ago i just install the Chinese version does cause me any problems??

if i played the pubgm on the Chinese version??

[bitter hazel]

Seek help from #emulator-support

[polar marsh]

@lethal radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[reef wolf]

When bonus challenge redemption store gonna refresh ?.. how many years will it take?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[long trellis]

How i contact the support???

[celest shadow]

I need help logging in with my email
But the email login wont pop up anyone know how to fix it?
@brisk inlet, the email linking/login feature is in beta. It should be addressed and improved soon. Please use your social media accounts to log in instead.

I want download pubg mobile 2.0 where should it?
Where should I download it?
@keen matrix, there's no such thing as PUBG MOBILE 2.0. You can however find the download link for PUBG MOBILE BETA (v. 1.0.0) in #news. The latest update introduces Erangel 2.0.

Was trying to buy UC for the $4.99 one and I got this
Hello, @agile lark. You may need to add more credit because of sales tax as you would need to account for that. Either increase the account's balance or put a payment method on it, the message means that your balance is less than the total price of what you are trying to buy.

When we get in the new map my friend has errors where he can't pick up any guns or equip anything pls fix
@night cloak, send a feedback report in #old. Include a video, player ID, region and device.

When will character vouchers event will come?
@frigid leaf, no ETA on such events.

[storm flume]

You can contact the customer service via the game settings, @long trellis. Refer to subpoint 5.3 in #faq for further instructions.

[long trellis]

I don't want contact from game

And i can't

Because system reply automatically

[storm flume]

You can now access #emulator-chat and #emulator-support, @toxic mulch. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

@reef wolf, send your inquiry regarding the Bonus Challenge to the PUBG MOBILE India Discord Server:

discord.gg/pubgm-india

[long trellis]

Piston i want to contact the pubgm

Not with system

[celest shadow]

@long trellis, the in-game customer service can further assist you with any issues you may have. Wait times may be longer due to the COVID-19 crisis. You will need to wait till a support agent responds to your support ticket. Be patient on the matter.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @long trellis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[long trellis]

My girlfriend account get banned

So if i try to contact from my account

So i get banned or not?

[polar marsh]

@long trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital wraith]

@agile lark you need $5.25 for tax

[reef wolf]

Sent @celest shadow

[celest shadow]

I have responded to you above, @reef wolf. Scroll up.

[coarse agate]

@haughty pendant

[polar marsh]

@toxic notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic mountain]

Can we download beta in iOS

[celest shadow]

The beta should be available for iOS soon, @toxic mountain. The beta download links are in #news.

[polar marsh]

@thorny bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn wigeon]

Still ping is not fixed in Asia 😔

[stable harbor]

why is my rog phone 2 cant use 90 fps ive seen on youtube they used 90 fps on rog phone 2

[wraith brook]

@stable harbor 90 fps is currently only for OnePlus devices that support 90hz screen refresh rate

[stable harbor]

#media

[wraith brook]

That's fake or illegal way

[spring zephyr]

@stable harbor It's only available for support OnePlus devices at this moment.
The 90 FPS option will be available to all supported devices in version 1.0.0.

[stable harbor]

🙂 k den , cant wait

[polar marsh]

@late phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fleet lotus]

Where to give feedback of beta version upcoming thing?

[wraith brook]

@fleet lotus #old

[fleet lotus]

@wraith brook TQ

[wraith brook]

Welcome mate :)

[crystal barn]

how to report in #cheater-reports , I cant send a message

[storm flume]

Hello, @crystal barn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[silk condor]

@mighty cobalt

[prisma heron]

@spring zephyr when us 1.0.0. Comes ? September or end of august ?

[polar marsh]

@mighty cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We currently do not have a specific release date for the upcoming update, @prisma heron. Once we do, we will publish further information in #news.

[analog steppe]

I can never enjoy events because i dont even have the option to change country/area so should i always stay with no events?

[night cloak]

That option is not available in EEA regions, @analog steppe.

[alpine brook]

Official tweet (4h ago) says map is online but in game it’s still in beta!

When we'll get full version of livik?

[night cloak]

@alpine brook It still need some optimization, so it may take about a season or two.

[molten cape]

Will Karakin Map come in PUBG Mobile???

Any one can tell??

[night cloak]

There's no information about that yet, maybe in the future, @molten cape.

[analog steppe]

@night cloak so will i continue with no events?

[alpine brook]

@night cloak people getting confused on this sudden tweet (u can see the comments)

[night cloak]

@analog steppe You can contact the In-game customer service for the lack of events, but still wont be able to change the area because of government rule, or could try creating a new account and select different region.

Can I get access to emulator support I am a emulator player

As I said,@alpine brook It will be changing in the near future.

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[analog steppe]

@night cloak you know the ingame customer support is useless because onlys bots respond and its not that easy to tranafer to new acc because i got some old skins

[night cloak]

You could wait for the future events, and FYI using the VPN to get events will permanently remove that feature from your account.

[alpine brook]

@night cloak dm you sir

[topaz storm]

When will ios beta work

[analog steppe]

@night cloak is there any chance that a human can respond to me from in game customer support?

[night cloak]

@topaz storm yes it will.

@topaz storm no information regarding that, it’ll be shortly.

[topaz storm]

Dang

Wanna see new erengal

[night cloak]

So do I but we just have to be patient.

it is pretty hard to get an human in game customer service with a player base of 600,000,000+ players. The bot will redirect and give you answers, @analog steppe.

[vivid stratus]

Sir, please fix the mic glitch problem. It should accour while in the match than it is so harder to play. Sir please fix it or if there is any solution without restart game than please tell me Sir.

[night cloak]

@vivid stratus You could try using a DNS or changing the network will fix it.

[polar marsh]

@honest flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty patio]

Hi .. Could you please solve this problem of the last version of Beta pubgm 1.0.0.14006 , its stuck on the main theme , i have deleted the app several times and download it again but still doesn't work

[vivid stratus]

@night cloak sir how? What is dns?

[night cloak]

@lofty patio is that while you open the guest account.

[wraith brook]

@vivid stratus Subpoint 4.5 of #faq may help

[lofty patio]

@lofty patio is that while you open the guest account.
@night cloak
Yes

[night cloak]

@sharp onyx ^^^

[lofty patio]

@lofty patio is that while you open the guest account.
@night cloak
There is no another options except guest

[night cloak]

not for now, will be fixing in the future.

[lofty patio]

Thank you

[tepid kelp]

How can I get the Halloween theme in pubgm beta

[onyx marsh]

Hi I made a mistake when I created my account. I chose the European continent. How can I change the continent to my Asian continent. I hope you will help me

[alpine brook]

@tepid kelp you can't

[tepid kelp]

Why

[night cloak]

@onyx marsh You cannot do that due to EEA rules.

[alpine brook]

@tepid kelp it’s a new ui

[night cloak]

@tepid kelp I guess it's not released yet.

[tepid kelp]

But a youtuber mad tamizha has it

[lapis current]

I am not able to run beta PUBG mobile in iOS 0.14.4

[night cloak]

@lapis current currently no available for IOS.

[celest shadow]

PUBG MOBILE BETA will be available for iOS soon, @lapis current.

[tepid kelp]

@night cloak but a YouTuber has it

[lapis current]

But yesterday before I installed iOS 0.14.4 I was able to run it in iOS 0.14.3

[night cloak]

There's some issue with the 0.14.

[onyx marsh]

@night cloak But I live outside the European continent, why do I submit to its rules

[night cloak]

@tepid kelp will be available soon

[tepid kelp]

@night cloak ok thank you

[night cloak]

@onyx marsh But you had selected Europe when creating the account, nothing can be done.

[lyric beacon]

this guy is a hacker

report him

[storm flume]

Hello, @lyric beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[shadow vale]

Where is the point of authorization by mail. I can't enter the game, because my account was linked to the mail, what should I do now?

[onyx marsh]

@night cloak Thank you for answering me But what does it mean about. Data transfar outside EEA.

[spring zephyr]

@shadow vale Can you explain your issue in detail?

[sonic wraith]

@spring zephyr how to get rid of glitch in school?

[night cloak]

Its some rules, @onyx marsh you can google it.

[sonic wraith]

That glitch knocks then finishes

[storm flume]

Hello, @sonic wraith!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[sonic wraith]

👍

[alpine brook]

@sharp onyx why graphics reset automatically every time i restart the beta version?

I set smooth high & it reset to hd medium

[shadow vale]

my account is linked to mail! after the update there is no entry point via mail

[scarlet mauve]

I need heeeelp please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @scarlet mauve. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@shadow vale do a routine repair.

[onyx marsh]

@night cloak I agree with you But there are many like me who chose the wrong continent. Is there a solution in the future to this problem? I hope that this problem will be solved

[shadow vale]

will the authorization point via mail return to the game?

[cosmic gazelle]

Beta is available for ios now?

[night cloak]

@shadow vale it is there, do a repair and will be visible for you.

@cosmic gazelle yes

[cosmic gazelle]

Linkbplease

[night cloak]

its in #news

[alpine brook]

@shadow vale It's available.
Do a routine repair & check again

[night cloak]

Nothing can be done on that due to their government rules, @onyx marsh We're really sorry about that.

[upper plover]

Fix the bug at friend list page in lobby

[alpine brook]

@upper plover it'll fix in next update

Though already fix on me

[night cloak]

@upper plover will be fixing in the next update.

[cosmic gazelle]

It shows this in beta link

[night cloak]

clear the cache

[lofty swallow]

Hello guys i need help related too my friend pubg mobile account

[alpine brook]

@lofty swallow post the issue.
Read #faq it may help you also

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lofty swallow. Remember to read through #faq before asking questions in the support channels.

[cosmic gazelle]

clear the cache
@night cloak not working

[night cloak]

@cosmic gazelle try using chrome

[alpine brook]

@cosmic gazelle off the record: try vpn to reach the page

[night cloak]

@cosmic gazelle off the record: try vpn to reach the page
@alpine brook copying error😒

[alpine brook]

@night cloak i'm big fan of her

[night cloak]

Ohk

[lofty swallow]

My friend facebook was hacked 5 month ago he just recoverd It but when he opend his pubg account the hacker has linked his Google play account to my friend account the hacker login every day and spend all his uc

[storm flume]

You can contact the customer service via the game settings, @lofty swallow. Refer to subpoint 5.3 in #faq for further instructions.

[lofty swallow]

Im contacting customer service from 2 month and gave them all info but nothing yet every time he login unlink request get cancel and the hacker is unlink my friend facebook account

[dusk oriole]

Ok

[night cloak]

@cosmic gazelle could you try again https://web.gpubgm.com/m/download.html copy the link and open it in safari

@dusk oriole iOS version

[dusk oriole]

Yeah it is

I followed the steps

😐

???

Why’s everything getting deleted?

[cosmic gazelle]

Not working, not even in Chromeee

[night cloak]

@storm willow ^^

[dusk oriole]

Guess I can’t play beta version

Did everyone get invited?

[cosmic gazelle]

Beta is not for India?

[dusk oriole]

That sucks

[alpine brook]

@dusk oriole everyone can play. It's public now

[dusk oriole]

K

I can’t cus of my iPhone

Rip

[night cloak]

v0.14 is having some issues on that.

[autumn wigeon]

Ping issue not solved😅

In Asia server

I don't thing this thing is gonna solved

[cosmic gazelle]

I turned off my wifi and were able to open the beta link with my mobile data.. what's this lol

Not able to download the beta using wifi, strange

[vital wadi]

Anyone mod here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital wadi. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@cosmic gazelle Then, it's an issue with your network connection.

@autumn wigeon Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[autumn wigeon]

I did already but not solved

[night cloak]

patience

[pearl kite]

Ah accidently i changed my pubg id Version now whenever i login that id It says account has been logged in with newer version..Pls HELP

[storm flume]

You can contact the customer service via the game settings, @pearl kite. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Ping Is Too high after 4MB update Fix this as soon as possible

[spring zephyr]

Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
@night cloak

[white steeple]

Latency issue in Asia server....ping getting 300+

[vagrant forum]

Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

@white steeple

[night cloak]

I don’t know if you know this but these past games there is this bug or hack where everyone in the game lags out and ping goes through the roof and we can’t move or do anything and everyone dies to zone fix your game pubg

Report it in the #old channel with your:
▫️ User Identification
▫️ Device
▫️ Region
▫️ Wi-Fi/Mobile data
@night cloak

[agile thorn]

What social media can log in to pubg

[subtle mist]

Can any one dm me the role of manager in pubg??pleaseee

[polar marsh]

@void patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@subtle mist ??

[storm flume]

Please refer to subpoint #2.2 in #faq for further information, @agile thorn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[subtle mist]

Yeap bro

[scarlet mauve]

Some one hack my face book account help plz

Help 😭

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @scarlet mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@subtle mist you may check those in here: https://careers.tencent.com/en-us/home.html

[subtle mist]

Thanks dude

[little holly]

@night cloak question what time have to remove the Unlink

[night cloak]

unlink what

[cosmic gazelle]

Its simple erangle, erangle 2.0 isn't mentioned in the beta?and how long does it takes to start the match

[little holly]

Twitter Facebook like this

[night cloak]

it will take up to 7 days

[scarlet mauve]

The hacker reactive before 7 days

😭😭

[night cloak]

@cosmic gazelle Erangel 2.0 is in beta, and time to start a match depends on the queue.

@scarlet mauve contact in game customer service.

[little holly]

I know I say what time or update well be remove this Unlink beacuse my account hacked so he want unlink my social media account

[scarlet mauve]

No one answered maaan

No one answered

😭😭😭

[little holly]

I fight them to cant unlink but I want know well be remove it or not

[night cloak]

login using that social media app will cancel it

https://media.discordapp.net/attachments/481197473403240451/740162307773956126/unknown.png?width=804&height=499

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @scarlet mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[violet radish]

Please Remove Every Thing Related To Pharoah From The Game Its Effecting My Religion Islam
There Is A Title Which Is [The Pharoah Rises] But As A Muslim We Believe That Pharoah Will Never Rise Again
Please Remove It Or Change The Title And Name

[night cloak]

#old

that title is a time limited one

[little holly]

Oh wait if I unlink and login that's 7 days not gone be unlink

?

Beacuse I'm Unlink social media account and now i see it's not unlinked

If this true its nice

[night cloak]

If you login with the social media account that is being unlinked it’ll cancel the process @little holly

[sonic wraith]

Error 213 is coming I get logged out automatically

[prime wren]

bonus challenge why not refresh

[subtle mist]

@night cloak I am not able to open that link I have sent

[wraith brook]

@prime wren You need to ask that in Indian server . Join it from #735483472432594994

[subtle mist]

Can any one help me out with the role of manager

[night cloak]

use a VPN or DNS to open the website

[storm willow]

@dusk oriole go to settings/ gen/ device management and trust profile

[keen tangle]

why i cant use special characters inn my name😭😭😭

[wraith brook]

Not supported

[rugged dune]

use ē instead

[keen tangle]

Not supported
@wraith brook my friends have

[rugged dune]

trust me

[keen tangle]

trust me
@rugged dune where

[rugged dune]

copy this

ē

[broken haven]

any update on PMCO resukts? @storm willow

[rugged dune]

@keen tangle

[keen tangle]

@keen tangle
@rugged dune nothing happened
i copied ur ē

[rugged dune]

no u didn’t

it should be invisible

[keen tangle]

i did

[rugged dune]

hold down on the e on your keyboard

[night cloak]

They always withdrawn my UC. Why?😭

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[dusky yarrow]

Wth? @rugged dune

[rugged dune]

?

[spring zephyr]

nothing happened
i copied ur ē
@keen tangle You can't use that character on emulator, use a mobile device to change your name.

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[dusky yarrow]

Why says event ended? @spring zephyr @rugged dune

[rugged dune]

oh they are on emulator?

[keen tangle]

@keen tangle You can't use that character on emulator, use a mobile device to change your name. :GWsetmyxPeepoWeird:
@spring zephyr ok

[rugged dune]

^

[open rapids]

it didnt lmao

21 days left

hes lagging

[long saddle]

Bro how much days I have to go offline for rename car

Card

Any one help

[open rapids]

a month or 20 days i think

[spring zephyr]

@dusky yarrow Try repairing.

[rugged dune]

buy one

[night cloak]

28 days

[long saddle]

Ok bro

[dusk oriole]

@storm willow thanks for the help

[rugged dune]

it’s only 3$USD

[open rapids]

dont buy they wont fix their anti cheat then we wont pay for skins

they keep adding skin while they cant make a working anti cheat

[shadow vale]

no entry point via mail

[night cloak]

both are different sections @open rapids

[open rapids]

yo they focus on money and cant focus on cheaters

[night cloak]

@shadow vale login using the play games or some other social media method then logout.

[rugged dune]

no that’s not how it works lmao

[storm flume]

Hello, @open rapids!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rugged dune]

thanks rock

[open rapids]

very funny i reported over a 1k cheaters nothing happen dont tell me to record cuz the game is not that smooth

[night cloak]

@night cloak no one knows why?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[frank surge]

Anyone having ping issues lately even though your internet is good?

[night cloak]

@night cloak any previous purchases made illegally will lead to this, refer the bot message for further.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@frank surge yes me and all my friend

[storm flume]

Please do not use languages other than English, @open rapids. Refer to #735483472432594994 for regional communities.

[open rapids]

lol

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[keen tangle]

maximum no. of letters that can be used in a name in pubgm

[night cloak]

move to a discussion channel @night cloak @open rapids if you dont need assistance

[keen tangle]

maximum no. of letters that can be used in a name in pubgm
@keen tangle ??

[open rapids]

i need them to fix this game

[night cloak]

14 I guess

[open rapids]

i cant stand the hackers

[night cloak]

@open rapids #old is the place for that

[rugged dune]

then don’t play it

no one is making you

[open rapids]

this msg is so stupid u know?

ok lets tell everyone in the world not to play it?

[night cloak]

yeah just quit they aren’t gonna do anything abt it

[open rapids]

u cant tell me not to play if u cant make a good anti cheat shut it down then

[night cloak]

move or you'll me moved

[open rapids]

what

lol

[rugged dune]

if you don’t like the game or have an issue with it and the issue isn’t solved why play the game

go play another game

it is that simple

lol

[keen tangle]

maximum no. of letters that can be used in a name in pubgm
@keen tangle plz clarify

[true wasp]

any news about PMBC

[rugged dune]

14 i guess

[umbral glade]

Hey guys my friend lost his fb account because of phishing and his pubg account is linked to it can you guys give any advice

[vagrant forum]

@keen tangle, it's 14.

[rugged dune]

contact in game customer service @umbral glade

[wispy crest]

Help me pls i cant open pubg and also i cant log back on my account

[spring zephyr]

@umbral glade Can your friend still access his/her PUBGM account?

[night cloak]

How are so many people getting “hacked” like how about stop falling for scams smh 🤦‍♂️

[umbral glade]

@spring zephyr no

[spring zephyr]

@wispy crest Can you please explain your issue in detail?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @umbral glade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[keen tangle]

@keen tangle, it's 14.
@vagrant forum ok

[umbral glade]

@night cloak he doesn't use facebook very much so he fell for the scam

[open rapids]

so the support is just to tell ppl to quit the game lol nice

[wispy crest]

@spring zephyr soo i updated my profile picture on twitter and thats waht i use to play pubg soo i saw my profile picture in pubg is still the old one soo i log out the i cant log in the i keep trying until i delete pubg and install it again and then i cant open pubg and also i cant log back

[night cloak]

@open rapids post your feedback in #old cause you’re just wasting your time in this channel cause it’s for support and there has been an announcement that they’re gonna take action against hackers but nothing gets done sadly lol.

[spring zephyr]

@wispy crest What does it show when you are trying to log-in?

[wispy crest]

@spring zephyr it just restart the game

[open rapids]

i've heard that year ago lol

and thanks

[spring zephyr]

@wispy crest Reinstall the game then.

[wispy crest]

@spring zephyr i laready do that

I even tried the repair

[spring zephyr]

Your device?

[wispy crest]

No the game

[spring zephyr]

I meant which device are you using?

[wispy crest]

Samsung galxy note 4 on android 6.0.1

[spring zephyr]

Is it rooted?

[wispy crest]

No

[spring zephyr]

Try reinstalling the game once more from playstore.

[wispy crest]

Ok

Let me try it

I'll tell u if it don't work

I tried everything i can but still didn't work

Ill be back in 30 mins

[open rapids]

u need to reset your phone and it will work

trust me

[wispy crest]

I already do that

[open rapids]

a full software then xD

it happened to me once

[wispy crest]

Wdym

A full software

[open rapids]

like removing the android system and reinstalling it

[polar marsh]

@dense grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@wispy crest Try clearing cache.

[ionic kraken]

will oneplus nord get low/extreme option in the future updates ??

[spring zephyr]

@midnight shell Buy it from in-game shop.

[wispy crest]

@spring zephyr also i have already done that

And if i ever try to restart my device it will have some issues

Reset

[spring zephyr]

@wispy crest Report it in the #old channel with a video of it happening.

[wispy crest]

Ok

But pubg is installing rn soo i cant do that for now

But thx for the help

Ok ill go watch some yt videos now

[storm flume]

Use of unauthorized third-party software or methods, @wispy crest, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[wispy crest]

Ok

[ionic kraken]

will all sd 765 devices get low/extreme graphics

[solemn oxide]

Why my Device Not capable to Run on Smooth And extreme?

[maiden ermine]

Will pubg get 120 fps next year?

[celest shadow]

No information on that matter, @maiden ermine.

@solemn oxide, it depends on your processor.

[maiden ermine]

In future?

[cerulean zinc]

No info either

[solemn oxide]

Snapdragon 710@celest shadow

Not capable??

[dusk skiff]

When will pmco pakistan start??

[wispy crest]

Just a question why not all devices is supported at 60 fps

[solemn oxide]

Yep my device should support it> Just a question why not all devices is supported at 60 fps
@wispy crest

[celest shadow]

If the option isn't showing, that means your device isn't capable of supporting it,. @solemn oxide.

[night cloak]

@dusk skiff contact the PUBG MOBILE Pakistan Server, link in #735483472432594994

[solemn oxide]

@celest shadow nice

[dusk skiff]

@night cloakThanks

[gritty glade]

What is this yar...
Still India Bonus Rewards Not updated.
I am in trouble.

[solemn oxide]

Extreme = how much Fps?

[night cloak]

60

[wispy crest]

60

[solemn oxide]

Ultra = 40?

[night cloak]

@gritty glade contact PUBG MOBILE Indian Server

[wispy crest]

Yes

[solemn oxide]

Ty

[gritty glade]

@gritty glade contact PUBG MOBILE Indian Server
@night cloak
OK

[tepid stratus]

@solemn oxide 60

[solemn oxide]

Does anyone know when erangle 2.0 will stable released?

Like Any Date

[storm flume]

We currently do not have a specific release date for the upcoming update, @solemn oxide. Once we do, we will publish further information in #news.

[solemn oxide]

Ok

[sick sable]

@night cloak bro still no response from Pubg support.

I am very much worried

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @sick sable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[delicate spade]

Constantly getting 140+ ping in Asia Server for the past 4-5 days after the 3mb in-game update, any fixes? Or updates to solve it soon?

[night cloak]

I have a question and i need help if the support team available

[balmy jackal]

i getting 100+ ping today but if i see average i get 20 to 40 ping problem with pubg or with my wifi i dont know

[wispy crest]

Ok now pubg is installed

What do i do

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@balmy jackal @delicate spade Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[balmy jackal]

@spring zephyr user identification mean ign

[storm willow]

Char ID ingame @balmy jackal

[balmy jackal]

@storm willow ok

[polar marsh]

@vapid plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy crest]

Now ill send the recording

Of what happend

How can i send videos

[spring zephyr]

@wispy crest Post it in the #old channel and explain what's happening.

[wispy crest]

But idk how to post videos

[storm willow]

You can upload to YouTube and send link there @wispy crest

[wispy crest]

Ok

Thx

[forest sentinel]

Im From Turkey !ü

[spring zephyr]

@forest sentinel Stop spamming.

[forest sentinel]

Türk yokmu ?

[storm flume]

Please do not use languages other than English, @forest sentinel. Refer to #735483472432594994 for regional communities.

[night cloak]

I want to change the e-mail linked to pubg or unliked the email not any socail medai linked.

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[wispy crest]

Here's the link

[night cloak]

Email linked

[noble ether]

My friend got some issue like we terminated your connection due to data error with your client

[storm willow]

@night cloak contact ingame customer support

[noble ether]

What is that

[night cloak]

I contact them but always return me to linked the social medai not the email

[storm willow]

@noble ether #questions message

[wispy crest]

@spring zephyr i send the link

[night cloak]

But thanks i will try more

[storm willow]

We do not handle issues related to accounts.
Only customer support can help. @night cloak

[night cloak]

Ok thanks@storm willow

[wispy crest]

😫 😫

Pls help

[undone plinth]

We are experiencing high ping suddenly. Can someone check.

[wispy crest]

Yep theres a bug wich causes high ping

[worn olive]

@neat sphinx please sort out issues with role thing in PMCO fall split discord major request

[neat sphinx]

huh

[worn olive]

@storm willow

[grim tangle]

Why, PUBG MOBILE, strong UC protection that no one can hack? And why can not you protect the environment from hacker?

[neat sphinx]

what r u talking about?

[spring zephyr]

@undone plinth Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[grim tangle]

Why, PUBG MOBILE, strong UC protection that no one can hack? And why can not you protect the environment from hacker?

[wispy crest]

Help

[storm flume]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[worn olive]

@storm willow please assign roles to PMCO players in discord server players are having matches on 12 please transfer my query to pmco team @spring zephyr

[night cloak]

@grim tangle UC is server sided, while your game is client sided.

[ocean tiger]

Can I play my pubg m acc both on android and emulator

[grim tangle]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume You have reported for a million times, there is no point in reporting

@storm flume You have reported for a million times, there is no point in reporting

[spring zephyr]

@ocean tiger Yes, you can. But not on both on the same time.

[ocean tiger]

Ok thanks@spring zephyr

[spring zephyr]

@grim tangle They do get banned, it can take some time.

[worn olive]

@spring zephyr please help us

[polar marsh]

@grim tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy crest]

Help us

[hard rock]

My account is hacked anyone plesase help

[spring zephyr]

@wispy crest Can you upload a video of the issue that you are facing?

@hard rock Can you still access your PUBGM account?

[wispy crest]

Uhh yes

[runic canyon]

hi, I getting safety period 2nd time. Please, help.

[spring zephyr]

@wispy crest Post it in the #old channel.

[storm flume]

You can contact the customer service via the game settings, @runic canyon. Refer to subpoint 5.3 in #faq for further instructions.

[hard rock]

@spring zephyr Yes but he changed user name and 2000 uc went

[grim tangle]

@polar marsh PUBG MOBILE was fun but now it's getting boring due to failed protections

[hard rock]

@AdiTya sir can you pm me please

[potent flint]

How much silver do you get from selling legendary outfits

[grim tangle]

@polar marsh Where do your profits go from the players?

@polar marsh Do players annoyed by hacks matter to you?

[storm flume]

You can contact the customer service via the game settings, @hard rock. Refer to subpoint 5.3 in #faq for further instructions.

[potent flint]

You do know @polar marsh is a bot account and not an actual staff using the account @grim tangle

[night cloak]

[rich obsidian]

Any news from PMCO?

[grim tangle]

@polar marsh If they return our money to us, then you will not be able to provide protection against hacks

[night cloak]

@grim tangle can you please give your feedback in #old

[potent flint]

@grim tangle Idiot its a bot

[night cloak]

My respect to everyone in Tencent and everyone in the Bebji support company, with your permission, I want you to speak with a support limit for 5 minutes. This is not difficult. I want someone from the support to help me with my problem. I cannot reach someone with support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[grim tangle]

@storm flume So where is the real PUBG MOBILE employee account?

[storm flume]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@storm flume So where is the real PUBG MOBILE employee account?
@grim tangle In-game customer service.

[potent flint]

Lmao exactly

[grim tangle]

@spring zephyr Does PUBG MOBILE support cheaters?

[potent flint]

@spring zephyr u have any idea how much silver we get by dismantling a legendary

[spring zephyr]

@grim tangle Nope, every cheater will get a ban.

[potent flint]

Lul

[grim tangle]

@spring zephyr @storm flume Nobody hears our complaints

[sleek mist]

Lol @spring zephyr

[polar marsh]

@grim tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender thunder]

When will 1.0 come

[storm flume]

We currently do not have a specific release date for the upcoming update, @slender thunder. Once we do, we will publish further information in #news.

[potent flint]

@grim tangle use your brain kiddo , 100 million users are playing , the actual staff team has around 2000 people working on the game . How can 2000 people listen to 100 million complaints

[spring zephyr]

@potent flint That depends upon the item.

[slender thunder]

@storm flume can I use VPN for match making of krjp

[spring zephyr]

@slender thunder Usage of VPN is not recomended.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dire pebble]

How can I recovery my account my account is hacked 5248334274

[spring zephyr]

@dire pebble Can you still access your PUBGM account?

[dire pebble]

#admin

[grim tangle]

@grim tangle use your brain kiddo , 100 million users are playing , the actual staff team has around 2000 people working on the game . How can 2000 people listen to 100 million complaints
@potent flint So how many Fortnite employees?

@potent flint So how many Fortnite employees?
@grim tangle Why doesn't PUBG MOBILE offer the same protection?

[slender thunder]

Can I use game booster for PUBG MOBILE

[grim tangle]

@grim tangle Why doesn't PUBG MOBILE offer the same protection?
@grim tangle Or, it doesn't matter to PubgMobile except to collect money

[dire pebble]

@dire pebble Can you still access your PUBGM account?
@spring zephyr No

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @dire pebble. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@grim tangle You have already been answered, move to a discussion channel now.

[night cloak]

@spring zephyr no alan walker exclusive pubgm song this year :/

[grim tangle]

@grim tangle You have already been answered, move to a discussion channel now.
@spring zephyr Ok

[slender thunder]

@storm flume can I use game booster fro PUBG MOBILE

[storm flume]

Use of unauthorized third-party software or methods, @slender thunder, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[deep ingot]

Is zombie mode will come again ????

[storm flume]

We currently do not have a specific release date for the upcoming update, @deep ingot. Once we do, we will publish further information in #news.

[deep ingot]

@storm flume Thank you alot

[timid nimbus]

Pubg Asia ping issues

[frigid leaf]

When will character vouchers event come in game

[timid nimbus]

Help plzz

[frigid leaf]

When will character vouchers event come?

[spring zephyr]

Will pubg ever ban emulator players ??
@smoky gate If they will violate the ToS.

[wraith brook]

@chrome gale What's the issue ?

[spring zephyr]

@timid nimbus Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

@frigid leaf No info about that.

[old garnet]

when pmco teams will be announced?

[sonic wraith]

@merry sandal i need your help... it's really urgent.. bro can i dm u?

[onyx cairn]

Starting from tomorrow, @old garnet.

[chrome gale]

@wraith brook We can only max. Collect 45 white moth orchids.not possible to get 90

[wraith brook]

@chrome gale #old

[old yoke]

Plz strict rules for the hackers

[merry sandal]

Sure, @sonic wraith.

[sonic wraith]

plz dm tysm @merry sandal

[night cloak]

@old yoke #old

@night cloak did you use a gfx tool or VPN?

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

Or a ping booster

@night cloak no, unauthorized person linked there social media to my account and he used any 3rd party app

[gleaming flame]

@soft hornet will i get ban if i use any config file or gfx tool for improving my graphics

[storm flume]

Use of unauthorized third-party software or methods, @gleaming flame, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[sonic wraith]

@gleaming flame yes you will

[storm flume]

Use of unauthorized third-party software or methods, @sonic wraith, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@night cloak you’ll need to contact in game support. We do not help with account related issues.

@night cloak

@night cloak you’ll need to contact in game support. We do not help with account related issues.
@night cloak

[gleaming flame]

Will i get banned if i flash any custom rom in my phone???

[limpid socket]

@gleaming flame it is possible

Because for iOS atleast, if the phone is jail broken the game automatically detects it and bans the account

[reef edge]

@night cloak hlo bro i get 20ms constant but now when i played tdm its 100+ constant my wifi is proper asia server pls help i have customs in 1 hr

[night cloak]

@reef edge have you tried a new connection ?

[reef edge]

No

Its the same

Just opened pubg and this issue

[night cloak]

Tried clearing app cache ?

[reef edge]

No

[cold gazelle]

@limpid socket will I get by using these names ƤŎҟҍʛǤĀϻЇпĜ

[reef edge]

Should i do ?

[night cloak]

@reef edge yes it’s a common issue atm and there’s still no fix.

[limpid socket]

@cold gazelle nope

[cold gazelle]

Ok

[reef edge]

So i clear cache ?

Of app

[night cloak]

@reef edge try it yes.

[reef edge]

Ok

[polar marsh]

@cold gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@reef edge if that doesn’t help Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
And wait patiently for a fix.

[tired finch]

Why am I unranked???

[night cloak]

@night cloak this is your GAME SUPPORT reply..

[night cloak]

@tired finch maybe a majority of your wins you were not gold v rank or above.

[reef edge]

@night cloak

Not working

[night cloak]

Have you tried repairing @reef edge

[reef edge]

Yup

Routine repair

[night cloak]

@reef edge if that doesn’t help Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
And wait patiently for a fix.
@night cloak

@night cloak sorry there’s not much we can do apart from direct you in the correct spot next time keep your account security as a priority.

[limpid socket]

@reef edge refer to #faq 4.10

[reef edge]

@limpid socket but my wifi is fine normal

Fixed but ping is 80 not 20 😭

[limpid socket]

Ping is completely based on your internet connection, you should contact your service provider

[night cloak]

@limpid socket there has been a lot of ping problems lately and modes are directing them to #old

[tired finch]

@night cloak that doesn't matter bro

[dull cove]

@night cloak how was my report ?

[night cloak]

@dull cove 😑

lemme add that channel to sheets

[dull cove]

13h ago.. theres still a video on the channel.. now ace1

taken down on April by Error, now hes come back

[gleaming flame]

@limpid socket in android?

[sour socket]

He guys
I saw in the beta version that the main screen has been changed a lot
Will that happen in global as well

[gleaming flame]

@sour socket yes

Will i get banned if i flash any custom rom in my phone???
#android

[limpid socket]

@gleaming flame as I said, I’m sure about iOS, but I won’t not recommend it for android, you should log out you account and use a dummy just to be safe

[night cloak]

@lime juniper Hey, sorry about the ping.
Can we go on DM few minutes when you are available ? I got few questions, if you can give me some answer. Thanks u

[sour socket]

@limpid socket what about that corvus rom...that is meant for gaming right?

[merry kiln]

What is wrong with ping issues recently .Really frustrated rn

[sour socket]

Will using that too be wrong

@merry kiln bro same here

[merry kiln]

@sour socket I might uninstall it out of frustration

[limpid socket]

Sorry, I am unaware about that, just make sure you don’t do anything that’s against the TOS of the game

[warped cargo]

My facebook account was hacked and my pubg account was linked to it is there any way that i can get it back

Pls help

[limpid socket]

@warped cargo you need to contact in-games customer service it

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @warped cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[merry kiln]

Why so many accounts are being hacked

[night cloak]

@night cloak what is it regarding to?

[limpid socket]

@merry kiln it’s due to sheer negligence of the users, nothing else

[night cloak]

@night cloak About some things, I just tried to write a mail to Tencent Game PUBGM support but get auto answer, I need to tell some things and ask for other one

@night cloak I can't really tell because it's not only one subject about

[reef edge]

@limpid socket @night cloak
Still not fixed again 100+fps can't move also why this game does this

[barren falcon]

Hey I bought prime plus sub but when my name comes in rp list while in the plane it does not show blue highlight . Why?

[reef edge]

Tsm entity also faced this issue and came 6th in pmwl east

[night cloak]

It's better to contact a moderator for that and they'll forward it to her,@night cloak.

@night cloak Thanks for the advice, then DM me. I was looking for a Tencent Staff member because was thinked u didnt have enough permission to answered me

@night cloak Can you DM me ?

My DMs are open

@night cloak he is also unlinked my social media yesterday, if I don't opened my id before Sunday my social media will be removed, and I lose my PUBG id, I have ROYAL PASS FROM Season 3 and my id is from season 1.

[hoary abyss]

I have screen shots of 3 players who continue to harass Twitch/Trovo Streamer Sloaim and I on a daily basis

I need help in getting these toxic players removed from the environment

[night cloak]

please help me

I am not using any 3rd party app, unknown hacker is using it for Suspending my account.

😭😭😭

[barren falcon]

Hey I bought prime plus sub but when my name comes in rp list while in the plane it does not show blue highlight . Why?

[night cloak]

I am a normal player with 1.5 to 2 KD, I am not using hacks.

[limpid socket]

@night cloak you should change your social media account password so that the hacker can not log into you account

[night cloak]

@limpid socket my social media is safe, hacker linked there twitter

[limpid socket]

For further help contact in game customer support

[night cloak]

@limpid socket reply from support

@limpid socket in this 7 days my social media will be unlinked by hacker

if I not loged in my id in this 7 days

[polar marsh]

@steady vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden knoll]

رد

[gusty sluice]

Selam

[misty crest]

Selam
@gusty sluice Walikam Aslam

[gusty sluice]

Az önce hile ile karşılaştım 30 puanım gitti videosunu çektim ne yapmaliyim

?

[heavy vortex]

Please use English@gusty sluice

[fading orbit]

@gusty sluice support'a yolla....

[gusty sluice]

I just faced the cheat ole I got 30 points. What should I do?

Nereden gondeticem

[fading orbit]

@gusty sluice sanırım mail adresine göndermen yeterlidir....

[gusty sluice]

Mail adresi varmi

[heavy vortex]

@celest shadow ^

[gusty sluice]

Emek veriyoruz o kadar yazık ediyorlar

[fading orbit]

We are always having cheaters on the game....İ'm playing Pubg Mobile from 12 season....Everyday Everyday having killed by cheaters....I really hate cheaters....What are you going to do ????

[gusty sluice]

Maili nereye atmaliyim power

[fading orbit]

@gusty sluice [e-mail]

@gusty sluice sanırım mail adresi bu....

is there any moderator online ????

[storm flume]

Please do not use languages other than English, @fading orbit @gusty sluice. Refer to #735483472432594994 for regional communities.

[night cloak]

Can we play beta with our friends?
I mean erangel 2.0 with friends?

[celest shadow]

Yes, @night cloak. You can add them in the BETA version.

[night cloak]

Ok thanks bro

hello My Friend Need Help From Mods And he is muted on this server, Can you guys please unmute him?

[limpid socket]

Tell him to contact a moderator privately

[tall coral]

Linking my pubji ID to Facebook is now what I can bring to Gmail

[night cloak]

Okay

[spring zephyr]

@night cloak Use #discord

[limpid socket]

@spring zephyr he’s muted

How can that poor soul appeal there

[spring zephyr]

His alt friend, not him

@tall coral Can you explain your issue in detail?

[tall coral]

@spring zephyr
I want to bring my pubji id to gmail because my papji id is on facebook now if someone hacks facebook then my pubji id will be gone

[outer wasp]

When is this issue going to be solved it has been 1 month since my id has not been logged in.Please help🥺

[storm flume]

You can contact the customer service via the game settings, @outer wasp. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@outer wasp there no information yet sorry. Please report it in #old.

[outer wasp]

@night cloak how many times hundreds of people are reporting this issue daily but pubg is not even giving update

Only pubg updates hackers

Nothing

Elsw

[night cloak]

can someone help
when i open pubg
it says unable to connect to server. please try a different wifi or grant wifi access to the game in your settings

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

when i click ok it takes me to the game but i cant download

any map

[split fern]

Pubg new beta patch note?

[night cloak]

?

someone please help

i cant play or download any maps

[spring zephyr]

@tall coral You can link your gmail from settings.

[pure blade]

sir i need help with rp

[reef edge]

Same my ping is high but net is working properly

@everyone

[tall coral]

@spring zephyr ok

Thanks

[night cloak]

someone please help

[split fern]

@outer wasp could you check out new upadate available on playstore

[pure blade]

@spring zephyr sir i need help with rp

[night cloak]

oof i guess i cant play

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pure blade. Remember to read through #faq before asking questions in the support channels.

[split fern]

New pubg beta patch note?!

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[outer wasp]

@split fern no update bro

[night cloak]

damn this supports uselsess

[pure blade]

@spring zephyr sir i need ur help can i dm u

[spring zephyr]

New pubg beta patch note?!
@split fern
New Erangel 2.0

Livik Improvements:

1. New Weapon: M1014
2. Art and Graphics Improvements
3. Stage Balancing
4. Bug Fixes

Cheer Park:
1.Training Ground 2.0
2.Cheer Park Showdowns
3. Island in the Lake at Cheer Park

[polar marsh]

@north cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@pure blade Can you explain your issue?

[outer wasp]

They are not going to solve it.Literally it has been 1 month and they are not solving it just updating illogical things not the bugs

#BugG

[spring zephyr]

@outer wasp Contact in-game customer srvice for this issue.

[outer wasp]

@spring zephyr bro i have done everything means everything

But this isssue has not yet been solved

[storm flume]

You can contact the customer service via the game settings, @outer wasp. Refer to subpoint 5.3 in #faq for further instructions.

[long cove]

Hey can anyone help me about PMBC?

[pure blade]

yrr i was explaing my issue

i got mutes

[spring zephyr]

sir on my first week of rp season 14 i was banned for a week bcoz of that i didnt get my daily mission points and rewards of 10 points now i am going shot with it to reach 100 rp
@pure blade You will have to buy the levels or open crates.

[lone wedge]

Why bonus challenge locked only for my account

[pure blade]

@spring zephyr but it happend un wantedly

[spring zephyr]

@lone wedge Your country?

@pure blade You can't do anything about that, you got banned for violating ToS.

[gleaming flame]

I am from Bangladesh still bonus challenge is locked

[lone wedge]

India

[pure blade]

i should get a refund of points or add some

[hollow turret]

Is that true that the coming update will make the kill feed like the oldest one

[spring zephyr]

@lone wedge Check if you have changed your in-game region.

[long cove]

Hey can anyone help me about PMBC?
@spring zephyr

[pure blade]

@spring zephyr but my punishment was for a week b## but no scam with rp

[split fern]

90 fps support on my oneplus 7pro? Or 8 only?

[pure blade]

so i should be given some refund of points

[sleek coral]

Hey can you help me

[split fern]

New pubg 90 fps support on oneplus 7pro or 8 only?

[limpid socket]

@split fern it supports all OP phones with 90hz refresh rate

[spring zephyr]

@split fern At this moment, it's only available for some supported OnePlus devices.

[hollow turret]

Is that true that the coming update will make the kill feed like the oldest one

[spring zephyr]

@hollow turret No info about that.

[pure blade]

@spring zephyr sir i am not to rich to purchase the points so if u can give me some points as a rewards

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sleek coral. Remember to read through #faq before asking questions in the support channels.

[peak grove]

Why does new version look so trash? Like the beta version you guys just ruined the whole map

And everything.

[sleek coral]

My pubg is stucked at 150+ ping 🥺

[pure blade]

@spring zephyr i can not purchase 7 to 8 level it will cost 800uc which i cant afford

[spring zephyr]

@pure blade Well, you were banned for violating the ToS, you should be happy that you got unbanned, you can contact in-game CS for further info.

[pure blade]

@spring zephyr i did contact in cs but the bot doesnt help me out

[lone wedge]

India > @lone wedge Check if you have changed your in-game region.
@spring zephyr

In also India only

[limpid socket]

@peak grove use #old

[lone wedge]

In game also India only

[spring zephyr]

@lone wedge Can you share a screenshot?

[pure blade]

@spring zephyr plz sir help me the bots not letting me reach to a human assistant

[storm flume]

You can contact the customer service via the game settings, @pure blade. Refer to subpoint 5.3 in #faq for further instructions.

[dim edge]

Hello why can't I send messages in cheater reports ? I wanna report some cheaters i have proof

[lone wedge]

@spring zephyr see this one

[spring zephyr]

Not that.

Go to your settings, Basic and scroll down.

@dim edge Check the last + pinned messages in that channel.

[spring zephyr]

Weird, are you using a VPN?

[lone wedge]

No

[spring zephyr]

Contact in-game customer service for this.

[lone wedge]

They are not giving me correct information

[heavy vortex]

@dim edge you have to be above level 10 in the server to post in #cheater-reports and the channel is currently working on previous reports..

[lost sinew]

Hello sir am getting high ping problem and i terid meny times to cs but no response

[sleek coral]

After the 3 mb update there is a ping issue in our game. People who used to get 50- 60 ms are getting 140ms and over. Please fix this bug.

[spark pebble]

@lost sinew i am having the same issue

[spring zephyr]

@lost sinew @spark pebble Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[polar marsh]

@noble hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lost sinew]

@spring zephyr i just did that

@spring zephyr and i hope it will fixed as soon as possible

[pure blade]

@spring zephyr sir if any community team member can help me out

[storm flume]

You can contact the customer service via the game settings, @pure blade. Refer to subpoint 5.3 in #faq for further instructions.

[pure blade]

or i can talk to him or her for a mint

[uncut pond]

When premium crates come

In which day premium crates come.

[spring zephyr]

@uncut pond Premium crates are there.

[uncut pond]

What is the features of gamewiki

[barren falcon]

@spring zephyr Hey I bought prime plus sub but when my name comes in rp list while in the plane it does not show blue highlight . Why?

[azure venture]

Hello lux

Hellllo guys can someone tell me does pubgm customer service ever reply

[polar marsh]

@azure venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@night cloak please contact google support

[barren falcon]

@azure venture they reply but it will take some time in-game

[wraith sentinel]

Pubg game login problem. account has been logged in witha a newer version of the game, and can no longer log in with an older version. Please update to the newest version. Problem How to Fix Thai problems please halp pubq Teem.This is my pubg ID:510181755.Name NEXSUMAN.PUBG LAVEL:63.My Gmail: [e-mail]. please help me please

[wraith brook]

@wraith sentinel Can u access it ?

Atm

[sharp onyx]

@night cloak plz refer to #faq 2.8

[wraith sentinel]

Help

😫 😫 😫

[wraith brook]

@wraith sentinel Contact Customer service

Or wait for update

[wraith sentinel]

2Days ago

[wraith brook]

Then wait for reply

[vocal solstice]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vocal solstice. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@sinful oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@vocal solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@night cloak read #faq 2.8 it has links

Np

[frozen wyvern]

I am getting crash issue when I landing and this is happening only in erangel and when I click enter match again it crashes again therefore I can't play erangle and this is happening after 3 mb update.
Pls tell a fix for this

[sharp onyx]

@frozen wyvern its Erangel. Also do a routine repair

[frozen wyvern]

I have repaired it more then 4 times @sharp onyx

[wide blade]

Help
I can't log in to my pubg account with facebook ID 😩 😫

[sharp onyx]

Is it only for erangel?@frozen wyvern

[wraith sentinel]

@polar marsh

[sharp onyx]

@night cloak we cant contact customer support on your behalf. Maybe google how to contact google support

[frozen wyvern]

@sharp onyx yes only in erangel untile plane flies it's okay but after jumping within few seconds game crashes and I can't enter the match.
It continues to crash

[wide blade]

Help

[sharp onyx]

@wide blade it will be fixed with next patch. Report in #old

[wide blade]

Fix this login problem

Help😩 😫

[gleaming crown]

Guys I need help my pubg keeps force closing on it's own ..I've reinstalled from Playstore twice...and nothing fixed it

[sharp onyx]

@frozen wyvern please report in #old
Also, how much free RAM and memory do you have on avg?

@gleaming crown turn off developer options from settings

[gleaming crown]

@gleaming crown turn off developer options from settings
@sharp onyx
It's not even activated

[sharp onyx]

Then repair the game @gleaming crown

[frozen wyvern]

@sharp onyx I have more then 1.7 gb ram in an average even Miramar don't get lags or crashes only erangle

[gleaming crown]

Then repair the game @gleaming crown
@sharp onyx
I did that already... nothing got fixed...I even reinstalled twice from Playstore

[wraith brook]

@gleaming crown How much storage free ?

And what device ?

[polar marsh]

@tame tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gleaming crown]

@gleaming crown How much storage free ?
@wraith brook
30gb free

[sharp onyx]

@frozen wyvern @gleaming crown
Please report the issue in #old
Please mention the device, and when the issue started

[wide blade]

@polar marsh help

[wraith brook]

@wide blade Hadn't you been answered already ?

@wide blade it will be fixed with next patch. Report in #old

See

[silk sage]

Ich habe keine der Gesetze und Regeln verletzt und mein Konto wurde ohne Grund und aus Versehen gesperrt

[wraith brook]

@silk sage Use English

Other languages are not used here

[polar marsh]

@silk sage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gleaming crown]

@frozen wyvern @gleaming crown
Please report the issue in #old
Please mention the device, and when the issue started
@sharp onyx
It started since the 3mb update

[frozen wyvern]

@gleaming crown yes after 3 mb update

[sonic wraith]

I still didn't got my uc from Midas.. more then 24hours

[timid monolith]

Hi I need help I am not able to login my account via 3rd login that is via linking account, I don’t get any verification code on my email

[storm willow]

@timid monolith it’s still under beta, you can post feedback in #old

[cyan pier]

What the f is this

[frozen wyvern]

No one responding

[storm flume]

Hello, @frozen wyvern!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[storm willow]

@cyan pier unstable internet, try restarting your Router and play again. Make sure you have the PUBGM app downloaded from official source.

[timid monolith]

@storm willow but I used to get verification code before when I tried to login

[storm willow]

Since it’s in beta- it’s not stable you can try later @timid monolith

[proper ermine]

When i can register for crew challenge?

[storm willow]

@proper ermine when it is open, it will be announced in-game and in social media. Follow that

[proper ermine]

Ok thanks

[pale ether]

Where can I get fool set in pubg mobile

[true leaf]

my 330 uc are lost without any reason

[storm flume]

You can contact the customer service via the game settings, @true leaf. Refer to subpoint 5.3 in #faq for further instructions.

[heavy vortex]

Currently u can't@pale ether

[spring zephyr]

@pale ether At this moment, there is no way to get it. Maybe it will come back in future.

[true leaf]

how to contact ??

[pale ether]

Any other way to get

[heavy vortex]

Nope

[storm flume]

You can contact the customer service via the game settings, @broken plinth. Refer to subpoint 5.3 in #faq for further instructions.

[heavy vortex]

Follow as the bot said

Read #faq under the point 5.3

[night cloak]

Ping issue in asia

High ping in asia as compare to middle east

Earlier asia ping was 20
And now its 180 avg

My internet speed was 100 mbps

And middle East ping came to low about
Before it was 100 + ping
And now it is 30 ping

Please fix this issue #questions

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallow bronze]

Hello

My pubg game automatically close while playing
Please help

[spring zephyr]

@night cloak Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @fallow bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fallow bronze]

Didnt find answer 😢

[keen crow]

Is it possible to unlink old Facebook and connect new Facebook account to same pubg id?

[sterile jasper]

Why deadeye title is glitch I have done everything they mentioned to do in game for the deadeye achievement but after the game ends I didn't got that title u people have to fix the problem as soon as possible

[night cloak]

Yes, @keen crow refer #faq 2.5

@fallow bronze go through the channel #faq and find 4.7th point

@broken plinth suggestions in #old

[fallow bronze]

@fallow bronze go through the channel #faq and find 4.7th point
@night cloak
Still didn't found

[north carbon]

No targets

[storm flume]

Hello, @north carbon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[digital bolt]

Next update

[storm flume]

We currently do not have a specific release date for the upcoming update, @digital bolt. Once we do, we will publish further information in #news.

[north carbon]

Reported so many times

[night cloak]

@fallow bronze this link will redirect to that section: #faq message

[fallow bronze]

Thank you

[digital bolt]

Next anti-cheating

System

[north carbon]

Ban pmco hackers

[little sandal]

Hello support team, please monitor this person’s account. He uses hackers and alliances and I have a 4-minute video
Id:5316778551

[storm flume]

Hello, @little sandal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fallow bronze]

@night cloak

Didn't work my game still closing while playing

[night cloak]

Device name

[fallow bronze]

OnePlus 6

A6000

[night cloak]

Is it rooted

[fallow bronze]

Previously yes
But I unroot later
And bootloader is still on

[night cloak]

Turn it off and try again

[fallow bronze]

That will wipe all the data