questions

[oak cliff]

@heavy vortex oh

@heavy vortex thanks

[ember bluff]

Where can I find the info about roles?

@spring zephyr

[spring zephyr]

@ember bluff Use #discord

[night aurora]

?

My I'd is hacked

And the person is trying to sell it

[spring zephyr]

@night aurora Can you still access your PUBGM account?

[night aurora]

Yes

[storm flume]

You can contact the customer service via the game settings, @night aurora. Refer to subpoint 5.3 in #faq for further instructions.

[night aurora]

But my fb is hacked

@spring zephyr yes I can but Facebook is hacked and he linked a email/mobile no to it

[spring zephyr]

Contact in-game customer service for this.

[night aurora]

@spring zephyr I tried

[rain plank]

Bro i need help someone hacked my pubg id

[night aurora]

More than 3 to 4 times

[rain plank]

He disabled my Facebook

[ancient carbon]

what's this

in everygameplay there is a hacker

emulator ?

all amulators

[rain plank]

So i can't open my id

[ancient carbon]

don't have a solution for hack ?

[worthy gull]

Do you guys face a bug where you cannot hear Auto MK14?

[rain plank]

Yes

[harsh nebula]

@worthy gull yep

[rain plank]

@worthy gull it's a bug

[worthy gull]

This bug is there in the game for eternity

It is really game breaking..should be fixed asap

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @rain plank. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @ancient carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Hello, @worthy gull!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

@obsidian notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[twin gulch]

Hacker is opening my account every minute

[storm flume]

You can contact the customer service via the game settings, @twin gulch. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@twin gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limpid socket]

@twin gulch you should contact in game customer support

Refer to #faq 5.3

[polar marsh]

@bright thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@Lux#2448 hei i find his clan

[timid nimbus]

Ping issues

[storm flume]

Hello, @ancient carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[cedar oriole]

My ping is too much high after the 3 mb update...

[spring zephyr]

@cedar oriole Try changing your network connection and see if it's the same.

[cedar oriole]

It's same...

[sonic wraith]

I didnt got uc after purchasing

[cedar oriole]

After the 3 mb update it's 140ms++

[spring zephyr]

@sonic wraith From where did you purchased the UC?

[cedar oriole]

@sonic wraith you try carding??

[sonic wraith]

@spring zephyr Midas

@cedar oriole no

1. 5k uc of 80 dirhams

[spring zephyr]

@sonic wraith For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

[e-mail]

[sonic wraith]

@spring zephyr I did but no reply

can u tell me any other trusted website

[spring zephyr]

Midasbuy is the only site that you can use to buy UC.

[sonic wraith]

but... I didn't got

[spring zephyr]

@spring zephyr I did but no reply
@sonic wraith Patiently wait for their response.

[sonic wraith]

it says payment successful but no uc

OK I'll wait

[night cloak]

It may take upto 24 hours

[fair citrus]

@spring zephyr Where is beta version nlink

[sonic wraith]

oh ok

[spring zephyr]

@fair citrus Check #news.

[fair citrus]

Ok thanks

[spring zephyr]

@fair citrus This message https://discordapp.com/channels/393088095840370689/481197473403240451/741220089784959029

[sonic wraith]

@night cloak is it guaranteed? bcz my money is used

[night cloak]

Yes it is the only recommended website to make a purchase.

[fair citrus]

@spring zephyr The Link is not working

[sonic wraith]

ohok

[fair citrus]

The site can't be rahed

[spring zephyr]

@fair citrus Restart your browser or clear cache

[fair citrus]

Reached

Ok

[steady heron]

hey is the beta available for ios

?

[bitter hazel]

Check #news

[steady heron]

ok thanks

[bitter hazel]

You can get recent updates from there, so rather asking it here you can get your answer from that channel.

[woeful jay]

Hi how i can send my message to pubg mobile?

[spring zephyr]

@woeful jay What's the issue?

[polar marsh]

@woeful jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bitter hazel]

@spring zephyr is account donation against tos?

[spring zephyr]

Yes.

[bitter hazel]

Aka giving it away

O...

Ty

[tawny veldt]

Hi .. I have an account problem.
First . I cannot enter classic or arcade games Secondly .
I can only enter TDM matches.
Third. You deleted storage from the app, deleted the game, and downloaded it again He made a fix for the game .. and nothing changed Fourth,
I opened the game on another phone and nothing changed.
I want a solution .... so that I can. Play classic matches.
more explanation When I enter the game. And the work of the start of the game Classic Squad or Do or Solo or even Arcade. I wait an hour and two hours, and I cannot enter the match !! ??
I have another account that I play with and it has no problems, just the problem is in my main account
ms .. I have 80 Internet speed is very good Account ID: 5333795780
Name inside the game:سطورهAH

[storm flume]

Please do not use languages other than English, @tawny veldt. Refer to #735483472432594994 for regional communities.

[polar marsh]

@woeful blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obtuse sleet]

Who is crew challange <@&481161015728406538>

[night cloak]

What

[heavy vortex]

who means?

[elder kite]

He mean when is crew challenge guys

[elfin canopy]

Soon.

[spring zephyr]

Soon™️

[elfin canopy]

No official information regarding this yet

[night cloak]

Soon ™️ , @obtuse sleet please do not use the Moderator mention role for these.

[obtuse sleet]

Ok

Sorry ups

[grim forum]

I am trying to look for a discord server which held scrims today someone invite me to one

[night cloak]

@grim forum go through #matches

[signal tapir]

I did not break the laws I want justice

[night cloak]

@signal tapir ??

[bitter hazel]

Visit your lawyer

[storm flume]

Please do not use languages other than English, @signal tapir. Refer to #735483472432594994 for regional communities.

[polar marsh]

@signal tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wintry slate]

Why is the bonus challenge reward page not getting refreshed my uc is stuck from 2 weeks

[sudden fiber]

My PUBGM shop isn't working i.e., where we redeem battle coins for UC and some finishes.I have contacted in game customer care but no use.
Can anybody help me

Same problem @wintry slate

[wintry slate]

@sudden fiber try using the browser option on the bottom right

[sudden fiber]

I have tried still nothing helpful @wintry slate

[spring zephyr]

@sudden fiber Let the page load, it can take upto 5 minutes.

[celest shadow]

@wintry slate, send the same inquiry to the PUBG MOBILE India Discord Server.

discord.gg/pubgm-india

[wintry slate]

@celest shadow alright

[sudden fiber]

@spring zephyr I don't think it won't work bro... thanks ✌️

[pine ridge]

@lime juniper

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, tell to knock me up in DM or post in Official Facebook groups.
This is for ur information and all Moderators.

Regards,
Arafat Sumon

[heavy vortex]

@spring zephyr^

@spring void ^

[ancient carbon]

and this support

bad support

they don't have any solution for hackers

they sell the hack and make money

-_-

[heavy vortex]

this is discord server@ancient carbon

[spring void]

@heavy vortex yes?

[half matrix]

Which is the best Emulator for PUBGM?

[storm flume]

Hello, @ancient carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[heavy vortex]

@spring void That tournament above

[spring zephyr]

@half matrix Gameloop. Only Gameloop is recomended.

[ancient carbon]

@heavy vortex and i reporte many hackers and nothing

[half matrix]

where do I download Gameloop?

[storm flume]

You can now access #emulator-chat and #emulator-support, @half matrix. Revert this at any time by sending .emulator in #481204134859505684.

[ancient carbon]

@spring zephyr no also gameloop have hackers

[spring zephyr]

@half matrix https://gameloop.fun/en/game/fps/play-pubg-mobile-on-pc

[spring void]

@heavy vortex it is official.

[half matrix]

ohk thanks

[heavy vortex]

ok.. thanks

[ancient carbon]

@heavy vortex the problem until now they don't have solution

the bad support i ever seen

in game

[storm flume]

Hello, @ancient carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[ancient carbon]

@storm flume hahahah i reporte many hackers and nothing

i will not waste my time again

[forest dock]

I wanted to ask one thing can you guys pls add removing drop loot feature in advanced rooms

[ancient carbon]

people should stop pubg mobile until they find solution for hackersss

[bitter hazel]

@forest dockmention this in #old

[storm flume]

You can now access #emulator-chat and #emulator-support, @sacred bough. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@sacred bough Ask in #emulator-support

[half matrix]

It is showing this error, what's the issue?

[bitter hazel]

Imagine using win 7

[spring zephyr]

@half matrix Ask in #emulator-support

[half matrix]

ok

[glad nymph]

@spring zephyrwill glass come in erangle 2.0

[spring zephyr]

It's not in the Beta version, so probably no. No official info about it, keep an eye on #news.

[glad nymph]

@spring zephyr how are you bro

[celest shadow]

Please move to a discussion channel if you do not have any inquiry related to the game, @glad nymph.

[glad nymph]

@storm flume season 15 is on hellowen ????

[storm flume]

We currently do not have a specific release date for the upcoming update, @glad nymph. Once we do, we will publish further information in #news.

[versed wagon]

@storm flume please fix the ping issue in Asia servers ASAP

[untold anvil]

How do I leave my crew I can’t my a crew option?

[normal fulcrum]

@versed wagon #old

[mint sundial]

@storm flume Can you please tell me when the crew challenge will start again🙏🙏🙏

[normal fulcrum]

@untold anvil Try tapping on your name from crew list

@mint sundial No update and Machete is a bot

[daring fox]

ohh pro

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @daring fox. Remember to read through #faq before asking questions in the support channels.

[daring fox]

my highest is crown 3 so can anyone here help me to reach ace

[normal fulcrum]

@daring fox #activities

[daring fox]

now i am platinum2

[mint sundial]

@normal fulcrum Do you know any staff's ID so I can directly ask them

[normal fulcrum]

Regarding?

Crew challenge? I think I already told you the answer

[mortal lintel]

A good news I got my account back thank to pubg mobile support❤️

[weak vault]

#cheater-reports i reported hacker yesterday pls bsn him he is using hacks pls

[digital bolt]

When open crew challenge

[storm flume]

Hello, @weak vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[digital bolt]

When is open crew challenge please date

[storm flume]

We currently do not have a specific release date for the upcoming update, @waxen dome. Once we do, we will publish further information in #news.

[night cloak]

When do chances increase in classic crate

Do they increase randomly or do we have to do anything

[soft sparrow]

no information regarding that, however it depends on pure luck@night cloak, but still you can suggest that in #old.

[alpine brook]

What it means #ItisNowOrNever

[night cloak]

@soft sparrow ok ty

[sonic wraith]

I still didn't got my uc @spring zephyr

and no reply from them

[spring zephyr]

When do chances increase in classic crate
@night cloak It doesn't increase, these are the fixed odds

[night cloak]

I mean they sometimes tell 500percent increase and all

And an up arrow shows up on random dresses

[spring zephyr]

@sonic wraith Contact Midasbuy support for this, wait for their response.

[sonic wraith]

AdiTya

@olive tendon bro....

i bought before 6-7 hours I guess

[spring zephyr]

@night cloak That only happens sometimes, no exact dates.

[night cloak]

Ok

[pine ridge]

@alpine brook it means its ur big chance to participate in the tournament with registeration.

[prisma basin]

When is crew challenge going to be available?

[alpine brook]

What it means #ItisNowOrNever
@onyx cairn

[cedar barn]

Hey guys wassup

[alpine brook]

@alpine brook it means its ur big chance to participate in the tournament with registeration.
@pine ridge not satisfied with the answer

[polar marsh]

@cedar barn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

@fair lagoon http://cheater-report.pubgm.cc/

[fair lagoon]

@alpine brook thanks

[velvet idol]

Hi

[sonic wraith]

@cedar barn you need any help?

[rugged dune]

cursing.

[gritty glade]

Why I Am Not Able To Attach Files In #pubg-mobile & #chat

[solar geode]

Feel so frustrated reporting same issue each day to mods here n no reply nor any update on same 😠😠😠

[rugged dune]

maybe chill

[sonic wraith]

Why I Am Not Able To Attach Files In #pubg-mobile & #chat
@gritty glade you don't have permissions yet.

[gritty glade]

Feel so frustrated reporting same issue each day to mods here n no reply nor any update on same 😠😠😠
@solar geode
Mods are not Devloper.

[rugged dune]

^^

[sonic wraith]

Why I Am Not Able To Attach Files In #pubg-mobile & #chat
@gritty glade please write these in #discord

[gritty glade]

@gritty glade you don't have permissions yet.
@sonic wraith
How to get permission

[sonic wraith]

@sonic wraith
@gritty glade bro go and read #735483472432594994 first

[exotic perch]

Reach mythic

[rugged dune]

mods have no control over your doodoo internet @solar geode

[velvet idol]

Please help me

[solar geode]

Look at this shit

[sonic wraith]

@sonic wraith
How to get permission
@gritty glade your level is less

Please help me
@velvet idol what help?

[solar geode]

So u say I live in middle East noob Ally or who ever u r

[full geode]

Is there any solution for ping high after 3mb update?

[velvet idol]

PLEASE DON'T MUTE ME

[full geode]

It's been 3 days we are getting 150+ ping

[rugged dune]

no what i said was mods have no control over your bad wifi @solar geode also i’m def not a noob, i am prob better than you at the game

[alpine brook]

@full geode post full details on #old

[solar geode]

@rugged dune
Ya noob I have very good Broadband here with no ping issues in other games like COD but here it's shit
Have reported this issue every other day
Why u people blame our internet and don't care to check your end of business

[sonic wraith]

PLEASE DON'T MUTE ME
@velvet idol read #735483472432594994 and follow them if you don't want to get muted.

[polar marsh]

@velvet idol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solar geode]

@full geode no they will blame it on your Internet

[rugged dune]

“you people” careful with saying that. those are fighting words.

@full geode if im not mistaken they are currently working on a fix.

[uncut coral]

Pubg Mobile was listening me after 2 hrs of gaming to all background apps were closed having all the recording logs of that movement luckily

[alpine brook]

@solar geode post details issue on #old

& for discussion #pubg-mobile

[solar geode]

Yes I say that because it's frustrating here
So u say our internet in India works better in Middle east
R U Tht Stupid

[frail field]

Hey PUBG MOBILE, my account was hacked by a bad guy, but I haven't played hack, I always report the hacks. I hope you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope you will pay attention to my request and wait for Your response / ID /number 5726603376 / Osama FreeIP

[rugged dune]

i’m going to ignore assassin because he doesn’t listen and is assuming i live in middle east

[sonic wraith]

@spring zephyr too many issues here please come

[full geode]

They are not

[sturdy garnet]

same bro @sonic wraith

do something

[spring zephyr]

@frail field You got banned?

[sturdy garnet]

pubg team

[full geode]

We reported like 3 days before still no update

[strong cipher]

90fps will only be available in 90hz displays right?

[sonic wraith]

@sturdy garnet just be patient mod is here he will reply everyone

[spring zephyr]

@strong cipher 90 FPS option will be available to all supported devices in version 1.0.0.

[alpine brook]

@strong cipher for now oneplus devices with 90hz

In future will available for all 90+hz devices

[strong cipher]

@spring zephyr i mean how when the display refresh rate is only 60hz

[full geode]

@spring zephyr any update on ping issue?

[strong cipher]

@alpine brook oh ok

[sonic wraith]

@spring zephyr any update on ping issue?
@full geode you'll get all news related to this in #news

[alpine brook]

@strong cipher 90fps in 60 hz is impossible

[strong cipher]

@alpine brook thats what i thought

[spring zephyr]

@sturdy garnet@full geode Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[solar geode]

@rugged dune
Take a look when I reported same problem couple of week back
Still No update frm Mod nor Solutions in News as said by him here

[sturdy garnet]

its all player proble,

problem

@spring zephyr

[full geode]

@spring zephyr bro already did that

[polar marsh]

@elfin loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@full geode Wait patiently now, if it's an issue from server's side, then it will get fixed.

[night cloak]

@spring zephyr so 60hz devices such as Xiaomi's newer devices will be able to get 60 fps in next updates?

[spring zephyr]

@night cloak If it doesn't support 60 FPS right now, then no.

[night cloak]

@spring zephyr Bro listen ping is getting very high bro its not our internet problem...How can we play with 150 ms

[spring zephyr]

@night cloak Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[night cloak]

@spring zephyr maintainance break laga do aise ping mt kro

[alpine brook]

@night cloak Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
@spring zephyr not everyone can report like that. Not every player using discord.

Then why character id?

@night cloak English only

[spring zephyr]

@alpine brook In-game character ID.

[night cloak]

@spring zephyr will 120 hz mi device get 60 fps , now my friend only has ultra unlocked and he's using a 120hz device

[alpine brook]

I asked why you need character in this report? 🤔

[spring zephyr]

@night cloak If it's not support at this moment, then probably no.

[night cloak]

Ok

[alpine brook]

@night cloak fps depends on chipset, gpu also (if they can manage it)
Not only on refresh rate

[rugged dune]

mods have no control over the game or your internet

[sonic wraith]

I asked why you need character in this report? 🤔
@alpine brook they'll check if there is any third party application connected with your acc or not

gfx etc

[night cloak]

@night cloak fps depends on chipset, gpu also (if they can manage it)
Not only on refresh rate
@alpine brook bro Xiaomi redmi note 8 pro gets 60 fps but newer devices not

how is that possible

No I'm getting 90fps now

@soft sparrow

I want to ask if I have reported my account back to CS or maybe not?

[alpine brook]

@night cloak It's depends on hardware. If hardware is able to handle it, you'll see it automatically

[night cloak]

Honestly there's not much difference between 60 and 90

So you are telling me that 2 years older device has better hardware then the newest one? Just asking cuz i really dont get it

[alpine brook]

Honestly there's not much difference between 60 and 90
@night cloak you can send a feedback about it on #old

[night cloak]

No it's on 90hz

Ok

I searched yt vids also , they also say the same

[autumn wigeon]

Still not solved ping issue

It's from 3 days

[grim peak]

انا عايز حسابي متبند 10 سنين عايز ارجعه ارجوكم

[storm flume]

Please do not use languages other than English, @grim peak. Refer to #735483472432594994 for regional communities.

[alpine brook]

@night cloak Just think about poco f1
2 years old mobile.

For discussion i'll recommend you #chat

[night cloak]

Here

[autumn wigeon]

Asia server ping not solved nice pubg team

Glitch bugs

Never solved

[night cloak]

@autumn wigeon Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[autumn wigeon]

I did

[sonic wraith]

@autumn wigeon then wait.

[night cloak]

Dude I know the difference between 60 and 90 , screen is at 90 itself

[autumn wigeon]

How much

[night cloak]

patience

[autumn wigeon]

It's been 3 days

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[soft sparrow]

what do you mean, @night cloak ?

[night cloak]

poco f1 is an gaming phone / redmi note 8 pro isn’t

[sonic wraith]

@autumn wigeon very soon don't worry

[night cloak]

Click the entire photo

I have selected the 90 fps

*hz

Razor cortex games?

What to do after downloading

[polar marsh]

@grim peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@drifting jay

[sonic wraith]

@drifting jay this is for gaming mobiles only?

@drifting jay you have gaming mob?

[split geode]

My account has been stolen and the thief has linked the account to a Facebook account. I cannot untie the connection because I need a week. What can I do

[sonic wraith]

@drifting jay devices made for gaming only

[night cloak]

No I'm using one plus 7 pro

Ya @drifting jay sorry dude , now I get it I feel the difference

[sonic wraith]

@drifting jay ohk ty

[night cloak]

Mono😂

*no

I feel the difference

It says 90

[alpine brook]

Both use dm for discussion sir

[night cloak]

When I activated 90 and gaming mode and the 90 fps on ping the difference is highly noticable

@alpine brook sorry

[alpine brook]

@elfin canopy

[sonic wraith]

@alpine brook bruh he is helping him

[night cloak]

@alpine brook can i ask you something

[split geode]

My account has been stolen and the thief has linked the account to a Facebook account. I cannot untie the connection because I need a week. What can I do

[night cloak]

i used gaming mode Razer cortex and I'm getting 60 fps RN but i don't have extreme option

[storm flume]

You can contact the customer service via the game settings, @split geode. Refer to subpoint 5.3 in #faq for further instructions.

[alpine brook]

@split geode you can contact in game customer service

Discord staff can't help on this issue

[elfin canopy]

@alpine brook yes?

[alpine brook]

@alpine brook bruh he is helping him
@sonic wraith ik he's helping him. But Isn't it a long discussion tho

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[alpine brook]

That's why i recommend dm

[proud swift]

Any updates on iOS PUBG Mobile Beta 1.0.0 certificate issue ? Is it solved ?

[sharp onyx]

@sonic wraith nope. They dont post about every little update in there. So, no they wont

[sonic wraith]

k

[sharp onyx]

@proud swift you need to trust it from device settings

[proud swift]

I asked because there was an issue couple of days ago, certificate wasn’t appearing there just IPA file download and nothing

[sudden gulch]

Hi helo

[sharp onyx]

@proud swift did you follow all the steps?

[compact iris]

hey pubg admins

[zealous matrix]

High ping in Asia

[night cloak]

@zealous matrix you're already answered about that

[zealous matrix]

Not given solution oj

[night cloak]

patience

[proud swift]

Yes @sharp onyx i followed all steps even installed twice, also tried after uninstalling the public version.

[zealous matrix]

Enough patience of 1 week

[compact iris]

anyone??

[zealous matrix]

Now give any solution

[sharp onyx]

@proud swift public version has nothing to do with it.
CDN method is a little clunky, so you have to sometimes install a couple times.
Also, can you provide a screenshot of the issue, if possible?

[zealous matrix]

Thousands of players reported that issue

Ping high in Asia server

[night cloak]

Wait for them to fix it, @zealous matrix

[sonic wraith]

@zealous matrix just have patience it'll be fine soon

[night cloak]

Nothing can be fixed in a day.

[zealous matrix]

On which server . thousands of players play in india .if ping will be high in Asia server

No customer care services

[proud swift]

@sharp onyx I am mostly low on data now i will try again in couple of days, then I will let you know, with screenshot.

[sharp onyx]

@zealous matrix Its not a house wifi problem that can be solved in a few minutes. Please wait a few days atleast. Thank you for understanding

@proud swift sure. Just @ me when you report here. Even for other beta related queries

[zealous matrix]

@zealous matrix Its not a house wifi problem that can be solved in a few minutes. Please wait a few days atleast. Thank you for understanding
@sharp onyx players are reporting before 1 week.enough for giving any update

No it happened more after update of 3mb.impressive

[proud swift]

@sharp onyx ok sure. So do you handle beta testing or something like that just curious 😋

[sonic wraith]

@sharp onyx ok sure. So do you handle beta testing or something like that just curious 😋
@proud swift he is the Admin of beta tester, just guessing.

[sharp onyx]

I played yesterday and didnt have much issues. Only a few matches in which I got 200ms.
A few days ago there wasnt any problem.
So...

[zealous matrix]

No it happened more after update of 3mb.impressive
@zealous matrix was it the update of high ping in Asia server

[sharp onyx]

@proud swift We have a separate discord server for beta testers. You can apply for it when the applications open in a few days. The link to apply will be announced in #news

[proud swift]

@sharp onyx ok thanks 😊

[zealous matrix]

Doesn't make any sense

What is this

[polar marsh]

@compact iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous matrix]

Doesn't make any sense

[sonic wraith]

@zealous matrix it'll not get fixed If you'll say like this again and again. It's the waste of your and the team's time

[zealous matrix]

Tell me what sense it is making. Middle east showing appropriate ping

[sonic wraith]

@zealous matrix mine is 20 in middle east but the game play is like of 120+ms

so chill

[zealous matrix]

Yup buddy

[sharp onyx]

Lobby and game ping is different because different servers

[magic wren]

Hello

[zealous matrix]

Why u favouring

[sonic wraith]

@magic wren how can we help you?

[zealous matrix]

I need 600 uc
@magic wren wrong place

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[zealous matrix]

Is anyone here who belong to pubg mobile offial support team

[storm flume]

You can contact the customer service via the game settings, @zealous matrix. Refer to subpoint 5.3 in #faq for further instructions.

[solar geode]

No I have reported same issue couple of times with all photos here but Mod will say to you
"We will ignore you and we r not Official support team"
Thts wt guy named ally said to me
So don't bother them 🙄🙄🙄

[zealous matrix]

R we doing time pass

[solar geode]

Look at this we r frm India and our ping is like 113 200 on Asia server and 35 to 70 on Middle East
U get instant teleport on Asia server on 10 mtrs 🤣🤣frm week or so
Or u get killed and Ur Crate will get teleported
Who cares

[zealous matrix]

They r giving the ping to their pubg partner. No youtuber making videos over this issue.

They r giving the ping to their pubg partner. No youtuber making videos over this issue.
@zealous matrix who cares

[solar geode]

Humm u pointed out it fr good

They will just point out at your ISP
or WiFi provider and ignore u on same

Cos who cares

[zealous matrix]

Who cares.......

[little forum]

Totally agree

This issue is occurring since 3mb update

And it's games problem

Not our ISP

[zealous matrix]

#who cares

[dull cove]

Theres a lot of player having this issues since yestreday.. Maybe take some times to fix

[spring void]

No I have reported same issue couple of times with all photos here but Mod will say to you
"We will ignore you and we r not Official support team"
Thts wt guy named ally said to me
So don't bother them 🙄🙄🙄
That user is not a staff member.

[zealous matrix]

Theres a lot of player having this issues since yestreday.. Maybe take some times to fix
@dull cove who cares

[spring void]

Please mention the issue in #old and it will be looked into, we apologise for the inconvenience caused, @zealous matrix, @dull cove, , @little forum , @solar geode.

[spring zephyr]

@zealous matrix @dull cove @little forum @solar geode Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

If it's an issue from the server's side, then it should get fixed.

[solar geode]

@spring void so Ur StaFF member or wt
Or just Moderator

[spring void]

We only moderate this server, @solar geode

[timid nimbus]

Anyone 100 ping issues

iPad os

[spring zephyr]

@timid nimbus Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[solar geode]

@spring zephyr
Already done Tht today and yesterday also
WE Need honest Answer and SOLUTION to real problem

[timid nimbus]

@solar geode Truly support you

[spring zephyr]

If you have already reported it, please wait patiently, if it's an issue from the server's side, then it should get fixed. Soon™️

[little forum]

@spring zephyr reported

[solar geode]

@zealous matrix
Shhhhh....
u will get blocked

[zealous matrix]

Ok

Who cares

[night cloak]

ايميلي مسروق ممكن مساعده

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

<@&481161015728406538>

[spring zephyr]

@night cloak Yes?

[wraith brook]

@night cloak State ur problem before ping

[night cloak]

ايميلي مسروق ممكن مساعده
@night cloak

[wraith brook]

And why pinged moderator role ?

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

@spring zephyr

[spring zephyr]

State it in English please.

[upbeat cairn]

@compact iris why u muted this id

[night cloak]

Emely masrok momken mos3da @spring zephyr

English

[wraith brook]

@spring zephyr Why u send me the bot message ?

[night cloak]

يا عم مبرعرفش

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

مش مفروض في مساعدين عربي

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

Join this server if you want to speak on Arabic : discord.gg/pubgm-mena @night cloak

ما من الاول

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

[wraith brook]

Any mod that can read it ?

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[upbeat cairn]

???

[spring void]

@upbeat cairn they are unmuted now.

[upbeat cairn]

why u muted hm?? this id??@compact iris

[spring zephyr]

@upbeat cairn The bot muted you, don't use the word ban or banned in #questions . It triggers the bot and mutes you.

[compact iris]

i need support

[tawny veldt]

Hi .. I have an account problem.
First . I cannot enter classic or arcade games Secondly .
I can only enter TDM matches.
Third. You deleted storage from the app, deleted the game, and downloaded it again He made a fix for the game .. and nothing changed Fourth,
I opened the game on another phone and nothing changed.
I want a solution .... so that I can. Play classic matches.
more explanation When I enter the game. And the work of the start of the game Classic Squad or Do or Solo or even Arcade. I wait an hour and two hours, and I cannot enter the match !! ??
I have another account that I play with and it has no problems, just the problem is in my main account
ms .. I have 80 Internet speed is very good Account ID: 5333795780

[compact iris]

Hi .. I have an account problem.
First . I cannot enter classic or arcade games Secondly .
I can only enter TDM matches.
Third. You deleted storage from the app, deleted the game, and downloaded it again He made a fix for the game .. and nothing changed Fourth,
I opened the game on another phone and nothing changed.
I want a solution .... so that I can. Play classic matches.
more explanation When I enter the game. And the work of the start of the game Classic Squad or Do or Solo or even Arcade. I wait an hour and two hours, and I cannot enter the match !! ??
I have another account that I play with and it has no problems, just the problem is in my main account
ms .. I have 80 Internet speed is very good Account ID: 5333795780
@tawny veldt u killed ur teammate play solo it will be solve

[olive tendon]

Hi .. I have an account problem.
First . I cannot enter classic or arcade games Secondly .
I can only enter TDM matches.
Third. You deleted storage from the app, deleted the game, and downloaded it again He made a fix for the game .. and nothing changed Fourth,
I opened the game on another phone and nothing changed.
I want a solution .... so that I can. Play classic matches.
more explanation When I enter the game. And the work of the start of the game Classic Squad or Do or Solo or even Arcade. I wait an hour and two hours, and I cannot enter the match !! ??
I have another account that I play with and it has no problems, just the problem is in my main account
ms .. I have 80 Internet speed is very good Account ID: 5333795780
@tawny veldt ur merit might be below 40

[compact iris]

any admin for help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @compact iris. Remember to read through #faq before asking questions in the support channels.

[tawny veldt]

@tawny veldt ur merit might be below 40
@olive tendon no merit 100

[compact iris]

u guyz noy helpfull

[eager verge]

The Facebook account associated with my PUBG account has been stolen. I want to cancel the link as soon as possible before the thief uses any hacking software and my account gets blocked. I want to know what information is required, knowing that I can log into my account with iclawed, try to disconnect from Facebook, but the thief logs into the game with my Facebook account, so the disconnection failed

[wraith brook]

@compact iris You didn't stated a issue

[spring zephyr]

@tawny veldt Can you share a screenshot of what's happening?

[eager verge]

Please help me

[weak vault]

Iam facing problem pls help me my firing button is not working so many times i died i cant shoot at some time pls help me

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @eager verge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tawny veldt]

@tawny veldt u killed ur teammate play solo it will be solve
@compact iris I didn't kill my teammates ... Read my post well, I can't even play Solo

[weak vault]

anyone pls help me

[spring zephyr]

@tawny veldt Can you share a screenshot of what's happening?

[tawny veldt]

Ok

[weak vault]

@spring zephyr or @wraith brook pls help me

[wraith brook]

@weak vault Try repair

[spring zephyr]

@weak vault Can you explain your issue in detail? A video of it would be better.

[eager verge]

@weak vault Please help me

[weak vault]

@spring zephyr some times my firing button not working when iam rushing itsa so pain full for me thare is no video and SS

@eager verge how can i help u

[tawny veldt]

@tawny veldt Can you share a screenshot of what's happening?
@spring zephyr Only in my main account, this message appears, and I cannot enter any match The internet speed is good

[eager verge]

@spring zephyr The Facebook account linked in the game has been hacked. I have another account linked to my Pubg game, and I can log in, but the thief is threatening me that he will block my account if I don't pay for it

[spring zephyr]

@tawny veldt Can you translate that to English please.

[storm flume]

You can contact the customer service via the game settings, @eager verge. Refer to subpoint 5.3 in #faq for further instructions.

[compact iris]

our clan leader lost his accoont now how we can get back our leadership???

[spring zephyr]

@compact iris You can't do anything about that, you will need to wait till the clan leader gets unbanned.

[night cloak]

We are having a ping issue recently, please look into this

[compact iris]

my previous clan leadear transfered auto metic for my offline many days

[tawny veldt]

@tawny veldt Can you translate that to English please.
@spring zephyr The server may encounter problems in testing the connection or preparing the game. We may suggest that you choose another server to continue anyway ....... You have chosen the server of Europe, Asia, North America, South America and the Middle East, they are all the same thing ... I have a secondary account and I can enter matches normally. But in my main account, I cannot

[compact iris]

My ans

[night cloak]

240 uc disappeared from my account tried contacting in game support no response from 4 days

[restive bronze]

please help me

[night cloak]

Anyone facing ping issues in asia server??

[polar marsh]

@restive bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[compact iris]

pubg customer service email plz

[spring zephyr]

@compact iris [e-mail]

@night cloak Wait patiently for their response.

[tawny veldt]

@spring zephyr i send translat u can help me

[spring zephyr]

@tawny veldt Try repairing and see if it's the same.

[wraith brook]

@hallow nacelle Please post here also someone may help

[tawny veldt]

@tawny veldt Try repairing and see if it's the same.
@spring zephyr I did the repair .. And delete the game and download it again, the same thing

[hallow nacelle]

In my device pubg beta version is not download

[storm flume]

You can contact the customer service via the game settings, @tawny veldt. Refer to subpoint 5.3 in #faq for further instructions.

[sonic wraith]

@hallow nacelle what device?

[hallow nacelle]

Asus_X01BDA

[sonic wraith]

@hallow nacelle try to reinstall

[wraith brook]

He did

[sonic wraith]

hmm

[hallow nacelle]

Yes

[wraith brook]

@sonic wraith It's not downloading

[sonic wraith]

oh rip

[wraith brook]

How can he reinstall ?

[sonic wraith]

call a mod wait

[hallow nacelle]

Nahi hoga kya mere device mai

[sonic wraith]

@spring zephyr new issue.

wait Adi will help you

[night cloak]

@hallow nacelle clear cache of browser and try to download again

[sonic wraith]

@hallow nacelle have you enabled the unknown resources?

[quartz night]

Hmm

[wraith brook]

@night cloak Even used different browser

[hallow nacelle]

How to enable@sonic wraith

[sonic wraith]

@hallow nacelle from settings of your device

[hallow nacelle]

@night cloak haa kar liya

[spring zephyr]

@hallow nacelle English please.

[wraith brook]

Download shouldn't have a problem btw

[hallow nacelle]

@wraith brook yes

[wraith brook]

That's for install

[spring zephyr]

@hallow nacelle Can you explain your issue in detail? Link, what's happening.

[hallow nacelle]

Link is not opening

[spring zephyr]

Restart your browser or clear cache

[hallow nacelle]

And not download in my device

[wraith brook]

@spring zephyr Even used different browser

[hallow nacelle]

Yes

[wraith brook]

Still same

[spring zephyr]

Have you tried clearing cache?

[hallow nacelle]

Many time

[wraith brook]

@sonic wraith The APK is not downloading . How can he install ?

[hallow nacelle]

Yes

[night cloak]

@sonic wraith no guessing in support brah move to #pubg-mobile

[spring zephyr]

@hallow nacelle Try changing your network connection and see if you can open the link.

[hallow nacelle]

Can make vedio I can understand easy

[mellow blade]

hello , I'm trying to sign in via Email verification code but i still can't receive the code ,, any help please ?

[trim cedar]

@spring zephyr sir !why you muted @restive bronze ? any reason please don't block this account 🤗

[hallow nacelle]

@spring zephyr with many network I did

[night cloak]

@mellow blade email link is in beta currently and hence the code is not coming wait for it to be stable

@trim cedar got muted due to in-game Account suspension

[trim cedar]

@night cloak ok but its his friends accout! he just helped him..

[night cloak]

@sonic wraith can you please move to #pubg-mobile and not confuse people

@trim cedar there's nothing we Discord staff's can do about that, ask him to contact in-game customer service.

@grim forum #matches

[hallow nacelle]

How can download@spring zephyr

[trim cedar]

@night cloak ok thanks!

[grizzled terrace]

Anyone facing ping issues in asia server??
@night cloak yes everyone facing ping issue in asia server

[calm pelican]

how to contact support to recover your account hacked by someone?

[wraith brook]

Ingame

[calm pelican]

Where exactly

Please

[wraith brook]

#faq 5.3

[storm flume]

You can contact the customer service via the game settings, @calm pelican. Refer to subpoint 5.3 in #faq for further instructions.

[jaunty terrace]

Please fix ping issue in asia

[calm pelican]

OK thanks to all

[ember nest]

What does it mean pls

[storm flume]

You can contact the customer service via the game settings, @ember nest. Refer to subpoint 5.3 in #faq for further instructions.

[hallow nacelle]

You have to update game

[jaunty terrace]

Pubg ping fix please 🤬

[ember nest]

I updated the game sevral times and re unsitallt

[night cloak]

Bu hile 5231920432

[ember nest]

Pls help me

[night cloak]

This is hacker

5231920432

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @ember nest. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@eager gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy solar]

This is hacker
@night cloak
Do you have video proof??

[lilac steeple]

Ummm @polar marsh

Why are gfx tools not legalized

[storm flume]

Use of unauthorized third-party software or methods, @lilac steeple, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[lilac steeple]

I know, but why are they not legalized they may modify game data , but they are actually helpful

[frozen schooner]

i there any chance getting Bangladeshi server???

[late blaze]

Account has been logged in with a newer version of the game , and can no longer log in with an older version . Please update to the newest version .
what should I do？

[storm flume]

You can contact the customer service via the game settings, @late blaze. Refer to subpoint 5.3 in #faq for further instructions.

[waxen flume]

its new pubg bug

[spring zephyr]

@frozen schooner You can request for the server in #old.

[lilac steeple]

Yo pubg answer me

[spring zephyr]

@lilac steeple GFX tools will get you banned cause they modify game files.

[lilac steeple]

Well f

[storm flume]

Hello, @waxen flume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lilac steeple]

Aight and Anyone experiencing high ping in Asia server especially WiFi users @polar marsh

Halp pls

[ebon ridge]

hi @polar marsh i am currently Rank pushing for Conqo in North america Fpp squad.I have reached ace but My rank is showing Unranked. So what is the solution??

[storm flume]

You can contact the customer service via the game settings, @ebon ridge. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Hello @polar marsh please enable 60fps support in Poco X2 as it can handle 60fps easily and also gfx tool is not good option..

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[ebon ridge]

@storm flume they are not responding

[night cloak]

Hello @PUBG MOBILE please enable 60fps support in Poco X2 as it can handle 60fps easily

[naive mulch]

Why pubg 3mb update ofter high ping issue in aisa server

[forest junco]

Hello

[polar marsh]

@forest junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@ebon ridge Only in-game customer can help you with that, contact them.

@ebon ridge BTW, can I get your in-game ID?

[night cloak]

Hello

[spring zephyr]

@night cloak Your device doesn't support that. Try playing on Smooth and see if you will get the Extreme option.

@naive mulch Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[sonic wraith]

@night cloak Please help me its urgent if you can come in dms I'll really be thank Full... you can close later... it's really urgent

[night cloak]

@sonic wraith May I know what is it about?

[finite nova]

Why I’m facing high ping issue even my network is working fine. Im always having 150+ ping

[night cloak]

@finite nova Your location?

[sonic wraith]

@sonic wraith May I know what is it about?
@night cloak about a scam

[finite nova]

India

[night cloak]

@sonic wraith Alright.

[sonic wraith]

tysm man

[finite nova]

Asia server is giving high ping after that 4.something update in asia server

@night cloak any solution?

[night cloak]

@finite nova Go to the Indian server in the #735483472432594994 and ask if anyone is getting less than 50ms. If they do, just follow what they are doing to achieve it.

[rugged dune]

omg hi hope we played in that 2v2 tdm together

[night cloak]

[heady crypt]

@heady crypt posting in #old is enough.
@storm willow yup this is feedback

[sonic wraith]

@night cloak check dms.

[spiral shadow]

Hello Guys Someone Stole My Pubg Account And i have all Information And I have my email Access but he change the facebook Information And game centre information Any one Can help Me ?

[rugged dune]

you shouldn’t call people you don’t know dear it could be perceived as rude @sonic wraith

[sonic wraith]

you shouldn’t call people you don’t know dear it could be perceived as rude @sonic wraith
@rugged dune sorry.

[finite nova]

@night cloak thanks for your assistance
I inquired it in pubg mobile india and they told that it’s a glitch and it will be fixed soon

[rugged dune]

not a man but alright

[spiral shadow]

Hello Guys Someone Stole My Pubg Account And i have all Information And I have my email Access but he change the facebook Information And game centre information Any one Can help Me ? Please help here ??

[sonic wraith]

not a man but alright
@rugged dune oof sorry again

[ripe brook]

Can someone pls help. My google play account would always purchase UC with no problems, but now when i go to purchase some the "pay now" button is grey and i cant purchase it.

I truly dont know whats happening

Its never done this before

And when i select other payment methods there is no gooogle play method

As you can also see, it doesn't say anywhere that it's a balance issue

I have enough money

[night cloak]

@ripe brook did you add your credit card information?

Hello Guys Someone Stole My Pubg Account And i have all Information And I have my email Access but he change the facebook Information And game centre information Any one Can help Me ? Please help here ??
@spiral shadow Did you follow the #faq 5.3? Or 2.5

[ripe brook]

@night cloak i went to google play and redeemed the code for a 28 dollar play store card, and it said it was successful. My balance says 28 l dollars rn, but pubg is doing this for soem reason and idk why.

[night cloak]

Is it happening for the first time?

[spiral shadow]

@spiral shadow Did you follow the #faq 5.3? Or 2.5
@night cloak no ididnt can you help me please

[ripe brook]

Yes

[storm flume]

You can contact the customer service via the game settings, @spiral shadow @ripe brook. Refer to subpoint 5.3 in #faq for further instructions.

[brazen grove]

Give me tips to get to Conquer

[blazing prism]

@brazen grove in #pubg-mobile

[vagrant forum]

@brazen grove, I'm sure the community will help you with that in #pubg-mobile.

[blazing prism]

@ripe brook try log out and login ur gmail account..

[river lotus]

Are they going to retake pubm pakistan qualifiers because game was banned and there were load of hackers!

[ripe brook]

@blazing prism I'll try

[dreamy lark]

I lost my uc

Please help

[spring zephyr]

@dreamy lark How did you lost it?

[dreamy lark]

Dont know

[vagrant forum]

Did you get an in-game mail regarding it?

[dreamy lark]

No

500 uc

[storm flume]

You can contact the customer service via the game settings, @dreamy lark. Refer to subpoint 5.3 in #faq for further instructions.

[dreamy lark]

Ok

[ripe brook]

@blazing prism lol it didnt work and when i tried going back to my facebook it says my number isn't connected to a facebook account. Ig i have another problem now.

[blazing prism]

@night cloak 348642803905200128 this is that scammer I'd..

[night cloak]

@blazing prism Who are you?

Vivek is the mini-mod

[wary needle]

Am getting high ping in classic match on wifi

[night cloak]

Am getting high ping in classic match on wifi
@wary needle did you try to restart your router

[wary needle]

@night cloak ya in tdm I get 20 Ms but in classic I get 150 ms

[night cloak]

In which server?

[wary needle]

Asia

[spring zephyr]

@wary needle Maybe you are getting different servers cause of low amount of people playing that mode at the current time.

[wary needle]

@spring zephyr actually am getting 110 Ms when I checked it in lobby itself and in tdm am getting 20 Ms lot of difference ;-;

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[wary needle]

At least in lobby my ping should be fine right

[nova tundra]

@storm flume high ping in aisa server after 4mb update why

[night cloak]

Yes.

[spring zephyr]

@nova tundra @wary needle Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[wary needle]

@spring zephyr and BTW in mobile data I get 50 Ms which is *10 slower than my wifi

[night cloak]

Please do what @spring zephyr told you

[ripe brook]

Guys i cant get back into my account. This could have something to do with the UC problem... its saying my phone number is not connected to a facebook account, but I've always used the same phone number before :/. It says my name isn't connected, or my email either. Idk whats happening

[nova tundra]

Anybody can he me ??

Continuously getting high ping @everyone

[spring zephyr]

@nova tundra Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

@ripe brook Can you share a screenshot of what it's showing?

[ripe brook]

Doesnt tell me the problem

Just does that

Now lemme show you the login screenshots

[digital night]

How do I delete a pubg account

[spring zephyr]

@digital night Your region?

[ripe brook]

No matter if i type in my name, email, or phone it always says it doesnt match an account

[digital night]

North America

[ripe brook]

I literally used the same information to log in last night

[onyx lark]

why PUBG selling paid hack WTF👊👊👊👊

[night cloak]

@onyx lark that is fake

[digital night]

@digital night wooh wym show me

[night cloak]

@ripe brook check if the pubgm is linked in facebook

[onyx lark]

season 2 player still playing than how ???@night cloak

[spring zephyr]

@digital night Then, you can't delete your PUBGM account.

[storm flume]

Hello, @onyx lark!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[ripe brook]

Uhm

Ok

[storm flume]

You can contact the customer service via the game settings, @ripe brook. Refer to subpoint 5.3 in #faq for further instructions.

[digital night]

Ngl I believe it. Pubg doesn’t care about hackers

[storm flume]

Hello, @digital night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[ripe brook]

I logged into my account with the same information last night into abother phone

An iphone 7

Idk if that causes any problems for this phone lol

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[ripe brook]

My account never had a problem logging into several devices before..

[night cloak]

Just because they cheat doesn't meant pubgm is providing those, you'll find those cheaters in every online game, and they're taking certain measure to stop that. Help them by reporting @onyx lark @digital night

[digital night]

Lol what measures

Ok bud sure

I’m done playing this game anyway

[night cloak]

Logout from the app and the browser, @ripe brook then login from app maybe it could fix

[digital night]

Lol they just make new account

[night cloak]

You're free to leave instead of complaining

[storm flume]

Hello, @onyx lark!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Creating an account in social media is not that hard

[digital night]

Exactly that’s why hackers keep coming

Thx for proving my point

[ripe brook]

@night cloak my facebook is logged into the app rn with the same information. I feel like its pubg that has the problem. Should i try deleting and redownloading pubgm?

[night cloak]

Nah clear the data of Facebook and try again

[ripe brook]

Ok

[night cloak]

It seems to be an issue from Facebook

[ripe brook]

Wdym by clear the data of facebook exactly?

[night cloak]

Clear data of the Facebook app

[ripe brook]

How? Lol i never use facebook. I only have it to play pubgm

[night cloak]

nvm logout from the app then open the game and click on login

[ripe brook]

Kk

[night cloak]

I'm sorry I'm pretty bad at explaining things

[ripe brook]

Nah its fine

@night cloak thanks. It worked

[night cloak]

when is 90fps support coming to gfx tools?

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[ripe brook]

I just need to figure out this UC problem

[night cloak]

Happy to help @ripe brook

[ripe brook]

It doesnt say there is a problem

[night cloak]

@night cloak 90 FPS is only for one plus users as they teamed up with pubgm for a limited time event and don’t use gfx you’ll get banned.

@ripe brook coz you are broke

I don't know about that maybe a contributor or a moderator could help you when they're available. Or you try purchasing from https://www.pubgmobile.com/pay

@night cloak please move from support channel.

[ripe brook]

No @night cloak

[proven scaffold]

Fix freeze hack @sand path

[ripe brook]

I have 28 dollars in google play

[night cloak]

@night cloak this is support channel

[ripe brook]

And it wont let me purchase the UC

[night cloak]

@night cloak 90 FPS is only for one plus users as they teamed up with pubgm for a limited time event and don’t use gfx you’ll get banned.
@night cloak My friend is using it for years

@ripe brook whats the error ?

[marble echo]

@ripe brook give me prime plus

[night cloak]

@night cloak it puts your account at risk of a ten year ban use it at your own risk.

@marble echo get a job

[ripe brook]

@night cloak idk lemme check

[night cloak]

@marble echo no begging please move channels.

[marble echo]

okay😞 😪

[night cloak]

@night cloak it puts your account at risk of a ten year ban use it at your own risk.
@night cloak Never even heard of someone getting banned for using gfx tools

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[ripe brook]

@night cloak there is no error

Its just not working

[night cloak]

Read that message for a second time.

@ripe brook try contacting google play.

Check if you're using the same Gmail account logged in with it.

@night cloak read the terms of service

@night cloak No

Whatever

[ripe brook]

@night cloak also that website doesnt work bc it asks you for credit card information. I didnt use credit card. Im using google play balance

[night cloak]

typical chad

Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

Umm @vital sluice could you help @ripe brook

[ripe brook]

Lol

Before this i could always click on UC and if i have the balance it should say i do and automatically just purchase

Now it doesnt show my balance on google play in pubgm, and the pay now button is just grey

[night cloak]

Try updating the Google apps

[ripe brook]

Hm

[limpid socket]

@ripe brook maybe it has something to do with you getting blacklisted for a while?

Have you made any recent purchases?

[dark phoenix]

help me 😪😪

[limpid socket]

Yes?

[polar marsh]

@dark phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ripe brook]

Why would i be blacklisted

And im not banned

[limpid socket]

You’re having issues with google play?

The bot sends an automated message when you use ‘ account ban ned’

[ripe brook]

Why waz i just muted

Like bruh

[real arch]

Add some obstacles like stones or tanks here in Erangel 2.0 (team PUBG M)
Thanks

[limpid socket]

@real arch writing it in #old would help!

[night cloak]

#old @real arch

[real arch]

Ohhhokkk

[ember nest]

Helpp

[night cloak]

Wait for an update

[umbral canyon]

hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @umbral canyon. Remember to read through #faq before asking questions in the support channels.

[umbral canyon]

how can i report a cheater ?

[storm flume]

Hello, @umbral canyon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[umbral canyon]

i already used this link before , and nothing happened !

[night cloak]

Have some patience

[ripe brook]

Ok so apparently the web is saying i need to select google play as my method of payment

But it doesnt give me that option

This is literally the first time this has happened

[shy mist]

Try from midasbuy ..It's legal too@ripe brook

[green gorge]

Help!!!! What are you doing? You cannot help me for more than 90 days with the social network decoupling. I was hacked on Facebook and then the hacker attached his mail, please help. First, the bot answered me and said what needs to be done and it will take 90 days, I did. It's already been 90 days. Wrote from an account lD 5597429331

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green gorge]

Help!!!! What are you doing? You cannot help me for more than 90 days with the social network decoupling. I was hacked on Facebook and then the hacker attached his mail, please help. First, the bot answered me and said what needs to be done and it will take 90 days, I did. It's already been 90 days. Wrote from an account lD 5597429331

[night cloak]

@green gorge kindly send another message and let them know.

[ripe brook]

@shy misti did try that but it asks for credit card informatiooooon. Im doing google play balance not credit card

[night cloak]

@ripe brook try purchasing in another game and see if you get the option if you don’t contact google playstore for further help.

[ripe brook]

Kk

[night cloak]

@ripe brook

Is it a samsung device?

[ripe brook]

Yup its not google play

Minecraft is fine

Thats what it did with pubg a week ago. It said 1 tap

Not it says "pay now" in grey

[night cloak]

@ripe brook

[ripe brook]

Yes its samsung

[night cloak]

I think you are getting redirected to samsung billing

[night cloak]

@ripe brook have you tried clearing the apps cache?

[ripe brook]

No not yet

[night cloak]

@low chasm please ask this question in PUBG MOBILE India you can find the server link via #735483472432594994.

[ripe brook]

I just cleared it now

75 MB of cache

[night cloak]

@ripe brook
Your billing is going to Samsung

Instead of google play.

[ripe brook]

Yeah ik and idk why

And i live in missouri

Currently

My billing shouldnt be going to samsung

It didn't last time i purchased UC

Which was not too long ago

Like 2 weeks

Maybe one

Wait

Dammit

When i added the google play gift card it said i got a reward and i clicked back instead of claim reward.

Does that change anything?

[night cloak]

No @ripe brook because it works for mine craft.

[ripe brook]

Hm

[night cloak]

@ripe brook Does the app have all the permissions?

[untold merlin]

my account got banned without any reason

I just updated my account then here i get banned 7 days

so i need help to get my account back
My I'd 6399061543

[ripe brook]

Google play app or pubg mobile?

[night cloak]

Try not to spam like you just did before 😂.

[ripe brook]

Sorry lol

[polar marsh]

@untold merlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@ripe brook make sure pubg has all permissions needed.

[ripe brook]

Ok

Not sure why the in app purchase looks like that lol

[low chasm]

How to play nd enjoy the game
Players are playing together in solo matches nd
Lot of hacker's in game.

Please bring an update if someone play together by teamup in solo match ban them atleast 2days 😕

[tender cargo]

How I got pubg mobile PNG images for my youtube

[vivid merlin]

Have you tried to remove the Samsung pay method? @ripe brook

[polar marsh]

@tender pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@low chasm #old

[ripe brook]

@vivid merlin wdym?

[night cloak]

@vivid merlin hey can you tell me when is the infection mode coming?

[vivid merlin]

It takes you straight to Samsung pay right?

[ripe brook]

Yes

Instead of google play

[vivid merlin]

@night cloak No estimated time if it does come back.

Have you tried to disabled Samsung pay?

[ripe brook]

No

How do i do that?

[night cloak]

@vivid merlin I just saw the banner! For just like 1 sec! I don't know it's a glitch or not but most of the time when I'm opening the game for 1 sec I'm seeing it.

[ripe brook]

@vivid merlin i dont see a samsung pay in here.... should i try disabling any of these?

[vivid merlin]

Actually, @ripe brook. Have you tried to remove the Samsung in-app purchases permission?

[ripe brook]

No i have not

[vivid merlin]

@night cloak Any news on the infection mode will be announced in #news

[ripe brook]

There isnt a checkmark

Ir anything

To remove it

When i click on it thats all it says

I also dont know why it has that big grey thing next to it

[vivid merlin]

Ok, just hold off for right now, ill get back to you soon.

[ripe brook]

Dang

[steep thicket]

pubg pls fix friend list glitch

[minor bone]

For somereason my special character doesnt get xp in arena, does anyone know why?

[night cloak]

@steep thicket #activities

[steep thicket]

whats this youtube ??

[polar marsh]

@analog perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@blazing prism my pubgm account was hacked the Twitter was hacked I unlinked but the hackers connect the account also with telephone number what’s my solution now?

[blazing prism]

@night cloak bruhh..y u tag me?

@normal fulcrum

[night cloak]

@night cloak contact in game support we do not help with account related issue here inside the discord server.

@night cloak bro I did it for 10 times but I doesn’t helps me

If your information is correct it’ll help you.

[steep thicket]

💯

bro YouTube・Viasy pls fix the friend list gltich

[night cloak]

#old please.

[steep thicket]

i messaged there but no replay

[night cloak]

They won’t reply they’ll just fix it have patience.

[vivid merlin]

@ripe brook Can you clear the defaults for samsung pay app?

[ripe brook]

I keep trying to do the purchase but it redirects me to samsung purchases every time

Uhhh

Thats the thing@vivid merlin i dont have the samsung pay app, so im not sure whats the problem.

@vivid merlin those are the samung apps i got

[steep thicket]

what means pubg support here??

[ember ridge]

Where to report bugs in new beta update

[night cloak]

@steep thicket we help redirect you to the right place.

@ember ridge use #old

[ember ridge]

@night cloak 👍🏻

[steep thicket]

bro can you send friend request to me youtube viasy

[night cloak]

@steep thicket please use #chat & #pubg-mobile for discussion, for your friend list glitch you can enter cheer park and exit as a temporary fix.

[minor bone]

For somereason my special character doesnt get xp in arena, does anyone know why?

[steep thicket]

thanks youtube viasy to suggest good night

[ripe brook]

@vivid merlin oh you got to be kidding. Sorry for troubling you man. I forgot that last time i downloaded pubg it was off of the galaxy store which is why its redirecting to samsung purchases lol

Im so dumb xd

[vivid merlin]

It's fine.

[ripe brook]

Aight 👍

[vivid merlin]

@minor bone Have you tried clearing cache and repairing the game?

[minor bone]

I only restarted

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[normal fulcrum]

@minor bone Which character?

[minor bone]

@vivid merlin some ppl said i reached my daily limit

Even tho i didnt play arena today

@normal fulcrum vector

Lvl 9 almost 10

[sharp onyx]

the limit is for the character, not the type of the match

[normal fulcrum]

[minor bone]

So i cant get lv 10?

[normal fulcrum]

Try tomorrow

[minor bone]

Aw

Aight tyvm guys ^^

[normal fulcrum]

Or buy it with UC

[minor bone]

Might do

Tyvm, have a nice day❤

[normal fulcrum]

Thank you. You too

[night cloak]

In the Beta version. This just me?

[sullen zephyr]

Hi @Error 403 i don't want to tag you but this is getting very annoying and feel ignorant from pubg support team.

Why bonus challenge redeem shop didn't refresh since 16th July. It should be refreshed every week (by rules) but from S7 it getting refreshed after 2 weeks that's OK but this season it didn't refreshed till now already take ~4 weeks.

You don't know how we play in bonus challenge matches there is everyone teaming with other players in solo match they play like squad in solo match anyhow you survive from these players we can't hide from hackers (using esp, aimbot etc). In every match there is teamers and hackers. But you guys didn't do anything atleast for teamers.

My suggestion is atleast disable not more than one player enter into the vehicle just like brdm2 when you enter in vehicle enemies can't enter in it.

It's feel very disappointed that you guys didn't give a damn to their players.
Only and only one thing is matter to pubg is just money.

I hope you should reply on this matter.

And battle challenge redemption store blank from last 2 seasons if pubg didn't care about redemption section why this thing is there just remove it.

[normal fulcrum]

@sullen zephyr PUBG MOBILE or Tencent has never asked anyone to pay. This is a free to play game. Regarding your feedback, use #old and no need to ping or mention or tag anyone or any role

[dusk snow]

My account just got an notice of security under observation without any reason as I didn't used any hacks or any sort of glitch.. earlier it came when I was playing classic squad and after one match it gave me the notice of security under observation for 1 week and now when the 1st observation released I played again but I got another notice of security under observation for next week too without any reason I am getting thiss plzz help...pubg team not giving the response from their in-game chat service

Plzz help

[night cloak]

@dusk snow they're just observing you theres nothing to worry about if you're not breaking any rules.

In game lobby, we hear a sound from a stranger player ,my friend says that is from my mike but my mike was off and it happens again and again even after exiting team in lobby and joining again, is that a glitch or what ,i can't understand

[dusk snow]

@night cloak but bro it's the 2nd time

Because of that I can't even Push to conqueror

[night cloak]

yes they may have needed more time to look into your account. we cant help you with the issue youre having.

[dusk snow]

1st they gave me 1 week observation and again one more

[safe basalt]

any mod here

[dusk snow]

@night cloak in game chat help also not giving solution so who can give

[night cloak]

@dusk snow maybe you are 1. playing with hackers so your account is getting observed 2. people have reported you, so your account is being monitored or 3. you are suspicious of hacking cause why else would they observe you lol.

[dusk snow]

They are not even respond the mail's to

[night cloak]

You even said it’s the second time they are observing you, so something seems suspicious.

[short eagle]

@dusk snow be patient it takes time for them to respond

[safe basalt]

Hi mod

[night cloak]

In game lobby, we hear a sound from a stranger player ,my friend says that is from my mike but my mike was off and it happens again and again even after exiting team in lobby and joining again, is that a glitch or what ,i can't understand

[safe basalt]

Is there any bug in ranking?

[polar marsh]

@dusk snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak it could be your friends trolling you. you can report it in #old

[safe basalt]

Regional ranking shows gold V with 1200 duo wins

[night cloak]

@safe basalt what sort of bug?

[safe basalt]

How come one player can win 1200 matches still on Gold

[night cloak]

sounds about right.

[short eagle]

@dusk snow avoid saying the word ban

[versed venture]

Hello

[night cloak]

@safe basalt they just disconnected and let there team mates get wins.

[dusk snow]

I am just saying why not with hackers but genuine players are getting this

[heavy vortex]

I've seen that too. They don't even have 100 wins in total@night cloak

[versed venture]

I have question about something

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @versed venture. Remember to read through #faq before asking questions in the support channels.

[safe basalt]

still their team mates should be on top as well

[dusk snow]

Hackers are creating mess day by day

[safe basalt]

but all I see is gold V ids

how come all of them on gold for 1000+ matches

[night cloak]

@safe basalt there team mates are normally randoms.

[safe basalt]

that's deo

duo

[dusk snow]

I think I can't get any help

Great pubg mobile

[safe basalt]

@night cloak let's check solo ranking

same in solo

Gold V

[night cloak]

yes because they get bot lobbies in gold.

Can i open my same account in two devices at same time?

[safe basalt]

332 solo wins and account on gold

[versed venture]

Viassy

I dm

[safe basalt]

even if gives 10 + points

they should be 3320 points

[night cloak]

they lose on purpose @safe basalt they win heaps then drop points so they keep bot lobbies for easy wins.

@night cloak no, you can only use at one device.

@night cloak ohk thnx,

[umbral canyon]

i am playing solo match , why i have to fight duo ?? i have video evidence while they both kill a player