questions

[celest shadow]

@snow sky, how may I help you?

[night cloak]

Then do what mav said @night cloak and wait patiently for a fix.
@night cloak

[arctic portal]

Its only Heppening after the ancient update not only me my hole group have same issue & we are from Deferent location also

[night cloak]

Please explain me about this

[sonic wraith]

can i trust Midas buy? can i login with my fb?

[night cloak]

@sonic wraith yes

[sonic wraith]

ohk

[sharp onyx]

@sonic wraith yes. Midasbuy is safe

[celest shadow]

Yes you can, @sonic wraith.

[sonic wraith]

👍 ty

[arctic portal]

Nope actually After i pressed -I am indian users this Heppening@celest shadow

[alpine brook]

@sonic wraith midasbuy(.)com is the only official site.

There is some fake sites also. Stay aware

[night cloak]

What is GDRP?

GDPR?

[lucid beacon]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lucid beacon. Remember to read through #faq before asking questions in the support channels.

[alpine brook]

@night cloak General Data Protection Regulation (EU GDPR)

It's a European union rules

[night cloak]

@alpine brook but no delete account button on basic settings

[alpine brook]

@night cloak told you before, there is no option to delete account

[night cloak]

So why PUBG say about this check screen shot?

Any trick to delete account?

[alpine brook]

@night cloak if someone is under european union law, this rules work automatically

[polar marsh]

@lucid beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

Any trick to delete account?
@night cloak no

#pubg-mobile for more discussion please

[night cloak]

@alpine brook PUBG is under eu law or not?

[dusk snow]

Plzz help

Without any reason my account is under observation

[storm flume]

You can contact the customer service via the game settings, @dusk snow. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@storm flume hi

[celest shadow]

Nope actually After i pressed -I am indian users this Heppening@celest shadow
@arctic portal, what happened?

[dusk snow]

I have contacted @storm flume no response from their side even I have sent a mail with full explanation but no response

[night cloak]

@dusk snow poor service

[alpine brook]

@dusk snow play under observation

Don't use any third party tools (gfx also)

[spring zephyr]

@dusk snow Contact in-game customer service. Refer to #faq 5.3

[dusk snow]

I can't play anything

[spring zephyr]

@dusk snow Only in-game customer service can help you with this.

[dusk snow]

@spring zephyr they are just giving me articles only

[spring zephyr]

Read it, that's your answer.

[night cloak]

@spring zephyr poor service

[dusk snow]

Articles are not related issues it's just stupid thing and they given me a mail to contact but no response

[spring zephyr]

@night cloak Can you explain your issue?

[alpine brook]

@spring zephyr he wants to delete his id permanently.

[night cloak]

@spring zephyr Account Delete

[spring zephyr]

@night cloak Your region?

[digital storm]

Quick question, how long does a report may take to be processed ?

[dusk snow]

Know who can help?

[night cloak]

So why they add delete account option in PUBG KR??

[storm flume]

You can contact the customer service via the game settings, @dusk snow. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@spring zephyr India

[robust canyon]

Hey, So my friend had bought The prime plus sub and should've had 480 UC today, but when he woke up , his UC balance had gone to 80.100% sure he didnt buy anything and hes a small kid, he doesn't know what to do.Any solutions?

[spring zephyr]

@night cloak You can't delete your account, then.

[night cloak]

@spring zephyr why

[storm flume]

You can contact the customer service via the game settings, @robust canyon. Refer to subpoint 5.3 in #faq for further instructions.

[robust canyon]

Also the kid just spent all his savings on it > Hey, So my friend had bought The prime plus sub and should've had 480 UC today, but when he woke up , his UC balance had gone to 80.100% sure he didnt buy anything and hes a small kid, he doesn't know what to do.Any solutions?
@robust canyon

[dusk snow]

@storm flume I have contacted many times but no response regarding the situation

[robust canyon]

CS didnt do anything

[spring zephyr]

@night cloak You can't delete your PUBGM account. If you want to, then you can unlink your social media account. Refer to #faq 2.5.

[night cloak]

@spring zephyr why????

[wooden spoke]

There is an issue with Spectator Mode. Game does not start for the spectator incase of Crowded rooms. Using Gameloop Emulator. Facing this issue since last one month. Need HELP. Reported also via in-game report and also in various PUBG Discord Channels. No response yet. SOMEONE PLEASE HELP.

My Configurations
AMD Ryzen 5 3500 6 core processor
16GB RAM
GTX GeForce 1050Ti Graphics Card
GAMELOOP EMULATOR

[alpine brook]

@robust canyon discord mod can't help ingame issue

[night cloak]

@spring zephyr why option is available in KR Version??

[storm flume]

Hello, @wooden spoke!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@storm flume hi bot

[digital storm]

Quick question, how long does a report may take to be processed ?
@digital storm .

[polar marsh]

@dusk snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

H@storm flume please improve your service

No human only bots@polar marsh

[spring zephyr]

@digital storm Since there are many reports, it can take some times.

@night cloak Your questions have already been answered, please move to a discussion channel now.

[night cloak]

No@spring zephyr

Why pubg not answer my questions?@polar marsh

[alpine brook]

@night cloak the answer is, there is no option to delete account permanently

[night cloak]

@alpine brook why in KR Version?

[spring zephyr]

¯_(ツ)_/¯

@dusk snow Only in-game customer service can help with account related issues.

[alpine brook]

@night cloak kr supports can answer you this. Not here

[night cloak]

@spring zephyr just bots

[alpine brook]

[night cloak]

No one will be help@spring zephyr

[spring zephyr]

@night cloak Move to a discussion channel now, your question have already been answered.

[night cloak]

@spring zephyr no bro😩 💩

[dusk snow]

@steel creek that's the problem only I am not getting answer from in game to

[night cloak]

Will Payload 2.0 updates come to US soon?

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[night cloak]

In Beta 1.0 any option add about this issue?

[spring zephyr]

@night cloak What?

[dusk snow]

@polar marsh help

[night cloak]

@spring zephyr delete account option is available or not in beta version?

[spring zephyr]

@dusk snow Only in-game customer service can help you with this. Contact them again.

[alpine brook]

@night cloak no option here.

No no no

[digital storm]

@night cloak not that I’m aware of.

[spring zephyr]

@night cloak No.

[night cloak]

@alpine brook poor pubg

[spring zephyr]

@night cloak Move to a discussion channel, you have already been answered.

[wooden spoke]

There is an issue with Spectator Mode. Game does not start for the spectator incase of Crowded rooms. Using Gameloop Emulator. Facing this issue since last one month. Need HELP. Reported also via in-game report and also in various PUBG Discord Channels. No response yet. SOMEONE PLEASE HELP.

My Configurations
AMD Ryzen 5 3500 6 core processor
16GB RAM
GTX GeForce 1050Ti Graphics Card
GAMELOOP EMULATOR
@spring zephyr Any Help or suggestions on this please

[spring zephyr]

@wooden spoke Use #emulator-support

[alpine brook]

he wants mute, then he'll stop

[night cloak]

@alpine brook no

[dusk snow]

@steel creek plzz come in DM

[old garnet]

Is there any problem in server bcz almost all bangladeshi users can't play bcz of the ping issue

[night cloak]

I'm waiting this option from season 6@alpine brook

[alpine brook]

@old garnet ping is good here (on me) Check your internet connection is stable or not. (80-120 is regular ping)

[old garnet]

@alpine brook first i think this is my internet problem then i check some bd groups and there many peoples are posting regarding this issue

[alpine brook]

send details issue on #old

[quartz osprey]

Hi there, I need a support. Ay admin here ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quartz osprey. Remember to read through #faq before asking questions in the support channels.

[twin gulch]

@potent fable 7th September

[night cloak]

Hello m #94 solo wins in my region :/ but i didn't got title?

[alpine brook]

@night cloak wait till weekend

[night cloak]

It's weekend 👀

I guess its 1 day after we get it into top ranking same as conqueror title right?

[polar marsh]

@quartz osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

@night cloak maybe it’s on every week, because It's a 7 days title

[night cloak]

🤔 Hmm it expires after 1 week +

?

I thought it's same as Conq title

[potent fable]

@twin gulch are you serious one month

[celest shadow]

It is not permanent, @night cloak.

Refreshes every week.

[woeful fern]

Why is wifi getting disconnected frequently on my ipad while playing pubg

[sonic wraith]

my Midas buy is not working

I added the balance

it says payment failed

<@&481161015728406538> please help

[spring zephyr]

@sonic wraith Contact Midasbuy support.

[sonic wraith]

ok

[elfin canopy]

[e-mail]

@sonic wraith ☝️

[serene rover]

Can pubg timi come back

[sand path]

@sonic wraith website link?? Dm me

[sonic wraith]

@sand path ok

[willow panther]

Since 3 weeks I am unable to get the 100 uc redeem option @lime juniper @everyone

It is not refreshing every week

Can you help mee what to do

[alpine brook]

@willow panther Slowmode is on, edit your old post & add details in #old

[willow panther]

I am unable

How to do that

[vestal viper]

I found one youtuber, he was promoting configs and hacks,

[willow panther]

@alpine brook ??

[polar marsh]

@native tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @vestal viper:

:white_small_square: http://bit.ly/37Lgfbm

[alpine brook]

@willow panther long tap on old post.
Many people report this. Better wait

[sonic wraith]

@sand path still not working

the website is real

[tame coyote]

Hey

Can anyone help

[alpine brook]

Post your issue

[tame coyote]

,

[willow panther]

@alpine brook thank you for the suggestion

[tame coyote]

What is the meaning of that

[vagrant forum]

@tame coyote, they are looking into the issue, they will contact you as soon as they confirm that your account has been hacked.

[sonic wraith]

@vagrant forum Midas buy is not working

[vagrant forum]

Be patient and wait.

[sonic wraith]

I added 120dirhams

80 dirham =1.5kuc

please help me

[willow panther]

@sonic wraith the site is not working bro

[sonic wraith]

@willow panther oh

when will it work?

[tame coyote]

@vagrant forum okay how much will I wait??

[static falcon]

@sonic wraith contact midasbuy support , they can help

[sonic wraith]

@static falcon I tried

[willow panther]

No problem @sonic wraith go and buy it from Play Store

Buddy

[desert nimbus]

any gameloop update

[night cloak]

Don’t use midasbuy, simple

[alpine brook]

@desert nimbus #emulator-support

[vagrant forum]

@tame coyote, I cannot provide you with an estimated time, but it may take up-to few weeks.

[tame coyote]

Okay thanks@vagrant forum

[vagrant forum]

@sonic wraith, https://www.pubgmobile.com/pay

[desert nimbus]

@desert nimbus #emulator-support
@alpine brook i dont have that channale

[alpine brook]

You can access it by typing .emulator on #481204134859505684

[sonic wraith]

@vagrant forum

is there any other website

[vagrant forum]

Nope.

[sonic wraith]

where can I try

@vagrant forum now what can I do?

[night cloak]

Midasbuy is the only legit website

[amber cedar]

A new member on server cant send msg till 10 min ???

[night cloak]

If you buy UC from other websites your account might get banned.

[vagrant forum]

@celest shadow any suggestions to @sonic wraith's issue?

[night cloak]

@amber cedar this should be in #discord and you have to wait.

[willow panther]

@sonic wraith try from Play Store

[sonic wraith]

I did

[amber cedar]

Lol no sense of this

[sonic wraith]

same reply

[willow panther]

@sonic wraith then wait for 24 hours the issue will be solved bro

[sonic wraith]

@willow panther r u sure?

[alpine brook]

Add hope

[willow panther]

@sonic wraith yes bro I also had the same issues

[night cloak]

It is just a security measure @amber cedar

[willow panther]

@sonic wraith it may resolve in 24 to 48 hours

[sonic wraith]

@willow panther but I can't wait that much

[amber cedar]

@night cloak ☹️

[willow panther]

@sonic wraith it is better to wait

[night cloak]

You need to wait and try contacting them for those issues @sonic wraith

[willow panther]

@sonic wraith can you DM MEE I WILL CHECK IF I CAN

[polar marsh]

@midnight sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic wraith]

ok

[polar marsh]

@green hornet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green hornet]

now i dont think that you guys will fix the ping issue..
even when many users have reported that they are facing ping issues you guys are not helping.
remove that 3.78 mb update..

[twin gulch]

@potent fable 10000%

[celest shadow]

@sonic wraith, contact Midasbuy support.

[alpine brook]

@old garnet SEA-ME-WE-5 kuakata Submarine Cable circuit down.

That's the reason of sudden high ping issue of some Bangladeshis

[sonic wraith]

@celest shadow someone is doing this for me.

he'll do from his Midas buy

I am dming

[celest shadow]

Gotcha

[sonic wraith]

@night cloak is the person who is try for me

to do from his midas

[night cloak]

does anyone know about bonus challenge reset day?

[severe kestrel]

anyone knows what happened to Bangladesh server ??

[willow panther]

@severe kestrel buddy just now @alpine brook said

[amber cedar]

@grand timber come

[alpine brook]

@severe kestrel
SEA-ME-WE-5 kuakata Submarine Cable circuit down.

That's the reason of sudden high ping issue of some Bangladeshis

[spring vessel]

Why the hell everyone is getting 150+ms ping in Asia after new 3 mb update

[night cloak]

does anyone know about bonus challenge reset day?
@night cloak once a week or two.

[sonic wraith]

how much time it takes Midas buy to send uc after the payment

[night cloak]

Ki haal chaal?

@sonic wraith within min

@spring vessel yeah same issue

[sonic wraith]

@night cloak a person did for me

he is saying it'll take 10mins

[alpine brook]

@night cloak sir, don't use this channel for discussion

[night cloak]

@spring vessel PUBG team is busy to counting money

Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

@alpine brook hello

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Why the hell everyone is getting 150+ms ping in Asia after new 3 mb update
@spring vessel feel free to report it in #old.

[sonic wraith]

@TeamH2N\NINJA#6742 I didn't got my uc

[night cloak]

@sonic wraith can you please move channels. If you don’t receive your UC contact midas buy.

Those who are facing high ping issue in Bangladesh 🇧🇩, it's not game/server issues. There are some connection issues in Bangladesh. Hope it will be solved soon.
Affected Services: ALL INTERNET Subscribers
Affected Zones: ALL ZONES
ISPs are working to resolve this issue as soon as possible.

@night cloak once a week or two.
@night cloak yea but it didn't reset for almost 4 weeks now

@night cloak you can ask this question in PUBG MOBILE India, the server invite is in #735483472432594994 👍

[limpid socket]

@sonic wraith The transfer of UC is almost instantly when purchasing from Midasbuy. But since you’re saying that someone else made the purchase for you, I’d say you should contact him first and let him do the enquiry regarding the issue

[night cloak]

all they know is it will reset soon

[sonic wraith]

@limpid socket @night cloak did for me

he says you will get uc after 15min

[night cloak]

Okay they know more then us if they’ve answered you please don’t repeat your query here.
@night cloak

[limpid socket]

well, then there seems no point to ask for support here, you should stay in contact with the person who’s making the purchase @sonic wraith

just make sure you don’t get scammed

[sonic wraith]

@limpid socket bro I guess I got scammed

[night cloak]

Trying to login to my account through gmail, but not getting verification code @night cloak

@night cloak the email feature is still in beta and may be buggy/slow if you do not get the code please wait for a update to give the email feature a rework.

@night cloak thanks bro, is there any i can unlink gmail from my account

Currently there is not @night cloak you can suggest it in #old.

[sonic wraith]

@night cloak did payment for me and he is saying It will take 10-15mins to get my uc it is true or I got scammed?

[limpid socket]

Can you stop..

[celest shadow]

Do not tag the Moderator role for such inquiry, @sonic wraith. Only use it for emergencies.

[night cloak]

@sonic wraith please do not use the moderator role.

[sonic wraith]

ok

[alpine brook]

@night cloak you can unlink social media account but not email now

[night cloak]

@sonic wraith your money is in your hands getting scammed is your fault there’s nothing we can do for you.

[vagrant radish]

ID 5467539163
Hacker

[night cloak]

@vagrant radish Hello!, Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[sonic wraith]

@night cloak but my Midas is not working

[vagrant radish]

Ok

[celest shadow]

We are not responsible for such purchases or transactions, @sonic wraith. You will need to contact the person you made the deal with, it is absolutely pointless if you keep asking regarding that here. You are only wasting our, as well as your own, time.

[night cloak]

We are pubgm not midas buy please go talk to there customer support.

[sonic wraith]

rip me

[alpine brook]

rip me
@sonic wraith keep calm & contact midas buy support & the person who added money on your account

[sonic wraith]

@alpine brook he is saying he did

but I still didn't got uc

[night cloak]

@sonic wraith Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

You can take this to dms now @sonic wraith

[sonic wraith]

ok

[limpid socket]

@sonic wraith almost everyone is saying the same thing... there no point talking about it here, you need to solve the matter yourself by talking to the guy.

[merry kiln]

What is this

[night cloak]

Can you flip the picture around 😂

Lol

Nice pic

[limpid socket]

@merry kiln it’s just a visual bug.. nothing else

[sonic wraith]

@night cloak i didnt got my uc

[limpid socket]

#old

@sonic wraith CAN u take it to DMs?!

[merry kiln]

How should I download resources and maps?

[sonic wraith]

@limpid socket he is not replying me

[night cloak]

@sonic wraith not our problem please move.

Bruh I replied to you, you don’t send me proof

[sonic wraith]

@night cloak plz come in dms

[limpid socket]

This is clearly not the place.. you guys will get muted

[night cloak]

I’m already in DM’s

@merry kiln try restarting the game and do a repair.

[merry kiln]

@night cloak not working

[night cloak]

Report it in #old.

reedem codes llease

please*

When we will get Bangladeshi server? :)

[alpine brook]

@merry kiln if possible copy data files from others

[night cloak]

@night cloak depends on the Bangladesh community.

[alpine brook]

@night cloak no official news.

PMBC demands

[night cloak]

reesem codes pleasee the working knes

when we will get azerbaijan server

lots of players playing azerbaijan

[merry kiln]

@alpine brook I can't

[limpid socket]

@merry kiln you can download the maps from here aswell

[night cloak]

@night cloak there are no codes here you can try find them in live streams.

[merry kiln]

They are not downloading

[stiff panther]

I am facing a problem for 2 days which is that when i start pubg mobile after i am in my lobby, it starts loading and it stops again it starts loading and it says no respose from the server though my internet is okay and the ping also. It also shows many glitches with the friends online. If someone is online it says its not.

[spring zephyr]

@merry kiln Try repairing.

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @stiff panther. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[limpid socket]

@merry kiln also, make sure you have a stable network connection

[merry kiln]

@spring zephyr I did bro . I tried reinstalling also

[heady crypt]

Gungame mode should be a solo mode because of squad we start abusing own teammates because he came and kill that guy with AR to whome I gave the whole damage with pistol

[storm willow]

@merry kiln device?

@heady crypt posting in #old is enough.

[merry kiln]

@storm willow ipad mini 5

[storm willow]

@merry kiln restart app/ device - clear cache and use a strong WiFi network to download.

[merry kiln]

My network

Is it enough?

[storm willow]

Yes more than enough @merry kiln

[rain linden]

Hey guys, I just saw I had a update if 159mb on play store, the update is stuck at 100% and additional download!?

What the heck is it downloading?!

[storm willow]

@rain linden wait for the update to complete.

[vagrant forum]

@rain linden it's downloading the entire 1.9GB file.

[gaunt beacon]

Hello. I lost my account after unlock withr social media. I treied with costumer support inside game but no result. Kindly i need support for my issue

[merry kiln]

@storm willow tried resetting my device too

[storm willow]

@merry kiln is your device jailbroken?

[alpine brook]

Thanks to PUBG mobile for releasing Erangel 2.0 (beta).
I'm back on my real name.
(Off topic)

[celest shadow]

We do not deal with account related issues, @gaunt beacon. Contact customer services and await patiently for a response.

[rain linden]

What! But that didn't happen with my frnds, it was just 150mb update h done @vagrant forum

[merry kiln]

@storm willow no

Im on ios 14

[storm willow]

@merry kiln beta?

[vagrant forum]

@rain linden it's an issue from the side of Play Store probably. But you will have to install the complete file since there isn't any other option.

[merry kiln]

Ipados 14 beta

[gaunt beacon]

Ihow is responsible?? I tried every where!!!Pad support

[merry kiln]

I faced it in 13.6 also

[rain linden]

Okay🥺🥺

[gaunt beacon]

Which chanel responsele??

[storm willow]

@merry kiln may be issue in Beta. Can you try re installing? Or try change DNS to download map (faq 4.5

[night cloak]

@gaunt beacon what seems to be the issue.

[shy tide]

When Zombie mode will comeback... ???

[storm flume]

If you have encountered an issue with the account unlinking feature, @gaunt beacon, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[merry kiln]

@storm willow ok wait

[night cloak]

@shy tide no information regarding your query.

[alpine brook]

@gaunt beacon Discord staff can't help in-game issue

[shy tide]

😭

[night cloak]

When Zombie mode will comeback... ???
@shy tide soon 👀

[gaunt beacon]

@storm flume i tried the same way .. but still i cant refunde my account

[merry kiln]

@storm willow working after changing dns thanks

[storm willow]

You’re welcome @merry kiln

@gaunt beacon only ingame customer support handles account related issue.
If your information is correct they will respond.

[serene meteor]

@storm willow brother getting high ping in asia server

& not only me every one

[storm willow]

Which country?

[serene meteor]

Region Bangladesh

[storm willow]

Please post in #old with device info/ region / char ID and WiFi or mobile data.

[alpine brook]

@serene meteor SEA-ME-WE-5 kuakata Submarine Cable circuit down.

That's the reason of sudden high ping issue of some Bangladeshis

[serene meteor]

Oh ok vi @alpine brook

Bt amr ay problem ta onek din dhore ...what can i do now? @alpine brook

Minimum 2 weeks

[alpine brook]

English only (official server fact)

[storm flume]

Please do not use languages other than English, @serene meteor. Refer to #735483472432594994 for regional communities.

[serene meteor]

Sorry🥴

[humble flax]

Hi some classic games i enter i get around 90ms and then some i got 20ms. I usually get 20 but some games i just get almost 100ms. Why?

[serene meteor]

I’m having this problem for 2 weeks sir @alpine brook

What should i do now?!

Ok let me tell u properly 🥴

So recently i was rank pushing in NA server ofter that when i came to play in asia there was my ping like 300-400 ms but stable which is seems like NA server

@alpine brook

[night cloak]

Hi some classic games i enter i get around 90ms and then some i got 20ms. I usually get 20 but some games i just get almost 100ms. Why?
@humble flax mostly server issues

[serene meteor]

& 1 week ago i told my problems to the moderators here & they gave me a link to do a survey & i did that but still same problem

[night cloak]

@serene meteor you’ve already been answered by a discord staff member can you please do what storm breaker said and discontinue the conversation.

@sand path hii

[serene meteor]

@night cloak no bro thats wasn’t my 2nd question answered

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[humble flax]

@night cloak but my friends ping is 20 while mines 100

[autumn wigeon]

I have a good Internet connection but having high ping in game why?

[night cloak]

Then it’s your network problem

[autumn wigeon]

@night cloak bug reports

See feedback bugs

Many people was complaining

[night cloak]

It’s not bug, most servers ping are 100-150 sometimes goes down to 20s it’s server problem.

[safe laurel]

Having same ping problem after 3 mb update form 2 3 days

[serene meteor]

Can i get any help @alpine brook @night cloak

[night cloak]

What’s your issue ? @serene meteor

[serene meteor]

Plz check my messages

[humble flax]

Sorry @night cloak whys it happening

[night cloak]

So recently i was rank pushing in NA server ofter that when i came to play in asia there was my ping like 300-400 ms but stable which is seems like NA server
This message ?

[serene meteor]

Yes

[night cloak]

Same answer as what storm breaker told you.

[serene meteor]

Bcz of submarine?! @night cloak

[night cloak]

Please post in #old with device info/ region / char ID and WiFi or mobile data.

[humble flax]

@night cloak ?

[true wasp]

Why no much ping in Asia only

[serene meteor]

@night cloak no one is replaying there

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Patience.

[serene meteor]

How long?! @night cloak

[autumn wigeon]

Yr custom nhi khel pa rha in chizo ki vagah se

[night cloak]

@autumn wigeon English only.

@serene meteor there’s no time frame just have patience and wait for your issue to be fixed.

[serene meteor]

Its a big issue for me cz couldn’t play any competitive matches well with my that ping🥴 @night cloak

[night cloak]

Sorry but we cannot help any further.

[light wharf]

Can someone help me find the fonts from this hacker? I wasn’t able to get id # 😕

[urban wraith]

Madertod ping shi karr gndwa

[alpine brook]

@night cloak give @serene meteor the link of survey if he getting higher ping from last 2 weeks only

[night cloak]

@urban wraith English only please.

[polar marsh]

@pastel thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@alpine brook ping a moderator about the surgery for high ping users I don’t have it.

[obtuse moat]

Hell

Hi 『ABN』ALSMAL2,

Thank you for contacting us!

We understand your concern regarding the account hack.

We would like to inform you that the Nickname you provided for the Facebook account is not correct. Kindly help us with a valid Name af the Linked FB account for us to verify and assist you further.

Do not hesitate to contact us should you need any assistance in the future.

Best regards,

Shane N.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

What this?

[silver moth]

Why ping issue?
Region Bangladesh 🇧🇩

[alpine brook]

@night cloak #news
Error posted before
But i'm unable to send link

@silver moth Submarine cable down in kuakata

[night cloak]

Same here @alpine brook same here

[spring jay]

Please Fix Ping Issue ..mostly Time 150 M.S

[night cloak]

@spring jay #old

[obtuse moat]

I provided my real name on facebook what is the name?

[night cloak]

It’s the nick name not your real name.

[hallow nacelle]

In my device pubg beta version is not working

[night cloak]

@hallow nacelle what model is your device ?

[alpine brook]

@hallow nacelle what's the error? Unable to install or unable to play?

[night cloak]

@spring jay please move channel.

[hallow nacelle]

Unable to install

[spring jay]

Help Meeeee

[hallow nacelle]

@alpine brook

[alpine brook]

@hallow nacelle device?

Keep 7 gb storage free then try

[hallow nacelle]

Ok

Bro my like is not opening

Link

[night cloak]

@hallow nacelle device model ?

[obtuse moat]

I only have one name, but in Arabic and I sent the name. My account is confirmed with my real identity. I do not know any intended name

[night cloak]

@obtuse moat tell them that not us.

[timid nimbus]

Bro I am having ping issues getting 80 used to get 100 help

[hallow nacelle]

ASUS_X01BDA@night cloak

[timid nimbus]

Plz help

[autumn wigeon]

I am having ping issues toooo

[timid nimbus]

It’s very irritating

[obtuse moat]

When I linked the first time in the game of PUBG, the name was different, and now it has changed since is the old or new name, and is this more or less?

[night cloak]

how can i change the password of the mail i connected? Not the GMAIL

[fickle wind]

HELP POST..
গতকাল আমার 70 lvl এর আইডি আমার কোন এক পরিচিত লোক হ্যাক করে , ও ঐ আইডিতে ওর FB আইডি লিঙ্ক করছে।ভাগ্য বসত আমার gmail টি ফিরিয়ে আনতে পারছি। এখন সমস্যা হচ্ছে এইটা যে , ঐ FB আইডি আমি কিভাবে সরাব। ঐ FB আইডি না সরানো পর্যন্ত Game টি সম্পূর্ণ আমার কাছে না।
কারো কাছে কোন Way থাকলে plz
Help Me.😭😭

[hallow nacelle]

@fickle wind what

[autumn wigeon]

@fickle wind English pls

[timid nimbus]

I use Jio fibre and I get 13ms Latency but in game it is 100

[autumn wigeon]

@timid nimbus server sucks

[wraith brook]

@fickle wind No other language other than English

[fickle wind]

Hello Sir, Yesterday my 69 level ID was hacked by one of my acquaintances, and he is linking his facebook I'd to that I'd. Luckily I was able to get my gmail back. Now the problem is, how do I unlink that
facebook I'd.The game is not complete with me until the facebook I'd is unlink. I have a humble request of you sir please help me. This id is 1year 2 month old

[wraith brook]

Level 69 🤣

[severe kestrel]

Lol

[timid nimbus]

@autumn wigeon correct bro

[hallow nacelle]

@night cloak tell plz

[fickle wind]

Yah..Upcoming 70..

[severe kestrel]

My lvl is 73

[fickle wind]

Need 700 poinst only..

[severe kestrel]

I play from s2

[wraith brook]

@fickle wind Contact Customer service

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fickle wind. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@severe kestrel Move to another channel if you don't have any problem

[autumn wigeon]

@wraith brook sir my ping is high even I have a good Internet

[severe kestrel]

Hackers everywhere

[obtuse moat]

Hi 『ABN』ALSMAL2,

Thank you for contacting us!

We understand your concern regarding the account hack.

We would like to inform you that the Nickname you provided for the Facebook account is not correct. Kindly help us with a valid Name af the Linked FB account for us to verify and assist you further.

Do not hesitate to contact us should you need any assistance in the future.

Best regards,

Shane N.
PLAYERUNKNOWN S BATTLEGROUNDS MOBILE Customer Support

[wraith brook]

If the ping is a issue from the server side then it will be fixed soon

[timid nimbus]

@autumn wigeon same bro I get 250 mbps

[obtuse moat]

What is this?

[olive tendon]

When we can expect the upgradeable m416 event

[hallow nacelle]

My device pubg beta version is not working

[timid nimbus]

@wraith brook thanks

[heavy vortex]

@olive tendon No news at the moment.. Keep an eye on #news

[wraith brook]

@hallow nacelle What happening ?

Exactly

[azure rock]

Unlink options

[humble flax]

Where can i contact customer support?

[hallow nacelle]

@wraith brook you know hindi

[storm flume]

You can contact the customer service via the game settings, @humble flax. Refer to subpoint 5.3 in #faq for further instructions.

[wraith brook]

@hallow nacelle Only English here . I know Hindi btw

[hallow nacelle]

Ok

[humble flax]

Isnt it always a bot in the customer service?

[wraith brook]

@humble flax No there are real person also

[hallow nacelle]

Bro pubg beta version link is not opening in my device

[wraith brook]

@hallow nacelle Device ?

[humble flax]

@wraith brook how do i text an actual person in customer support?

[wraith brook]

@hallow nacelle Try clearing cache of browser . If still not opens then use another browser or download manager

[humble flax]

@wraith brook

[fickle wind]

@storm flume please help me

[autumn wigeon]

@wraith brook I am having ping problem till 3 days

[timid nimbus]

@autumn wigeon are u using iOS

[wraith brook]

@humble flax The bot itself refers you to real person if matter is serious

[autumn wigeon]

@timid nimbus Android

[timid nimbus]

I too use iOS

K

[humble flax]

@wraith brook ok thanks

[wraith brook]

Welcome :)

[carmine vessel]

We organize T1 Scrims and I want to room

[timid nimbus]

Many people r having ping issues I suspected my isp but in cod i get 15ms ping

[wraith brook]

@carmine vessel #matches

[fickle wind]

@storm flume help plz

[carmine vessel]

not this room i want to room for organize myself scrim @wraith brook

[polar marsh]

@faint karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@carmine vessel You can post yours also

I think a level requirement is there though

[burnt sail]

@wraith brook Why is the ping in Asian server so high after that 3 mb update and when is it gonna be resolved

[pastel jungle]

Why is my mic not working

I changed the DNS ALSO

Still it ain't workinh

I changed my headphone

Also

[wraith brook]

@burnt sail If it's a server sided issue then wait patiently it will be fixed soon

[prime shale]

hey when global erangel 2.0 is comming

[fickle wind]

Anyone help me plz

[carmine vessel]

who i talk about this @wraith brook ?

[weak ridge]

@admins
My old account banned . Now almost 2 and half years going on any excuse please!
It was happened because of some spy member.

[wraith brook]

@prime shale We don't have any specific date of upcoming update . Keep an eye on #news

[polar marsh]

@weak ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

@prime shale no official news

Unofficial news : next season

[prime shale]

ok

[night cloak]

It is avalaible on beta right now

[carmine vessel]

who i talk about this @BUNNy oP ?

[alpine brook]

@night cloak yes it is

[storm willow]

@alpine brook please do not provide any unofficial answers in this channel.

[carmine vessel]

@storm willow I organize t1 scrims

[alpine brook]

Ok sir. I'll remember it

[prime shale]

@wraith brook when beta came

[carmine vessel]

and i want to room it is possible @storm willow

?

[wraith brook]

@prime shale It's available ,you can check #news

[true wasp]

Bro to much ping in BD server

[alpine brook]

@true wasp submarine cable down in kuakata

[true wasp]

Ohh

[carmine vessel]

@wraith brook

please se

[zenith oar]

Please Ban this Aimbot Havekr

[storm flume]

Hello, @zenith oar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[distant hamlet]

Hello Everyone I need Your Help

[alpine brook]

@distant hamlet post your issue, so someone can help you

[hoary turtle]

Hii

[distant hamlet]

I NEed Subscribers On My Youtube Channel........Gaming Channel Can Anyone Help Me To Grow My channe;

[storm hill]

Hello i am getting very high ping how to fix high ping issue please anyone ?

[polar marsh]

@visual rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hot minnow]

hello \

[alpine brook]

@storm hill you must need a stable Internet connection

[polar marsh]

@hot minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy bronze]

Anyone know when new update is coming in having this problem

[storm hill]

Anyone help me? Please

[wispy bronze]

@storm hill check your internet speed !!

[soft sparrow]

how high is the ping, @storm hill ?

we don't have any information regarding that, @wispy bronze.

no advertising, @distant hamlet.

[storm hill]

Don't know but after the 3.89mb update getting very high ping@soft sparrow

[soft sparrow]

you may wait for the next update, @storm hill, keep an eye on #news.

[wispy bronze]

@soft sparrow did you know when this bug will fix ?

[storm hill]

Then how can i push my tier@soft sparrow

[soft sparrow]

yes how may i help, @hot minnow ?

it might get fixed with a new patch, no confirmation tho @wispy bronze.

[night cloak]

@soft sparrow
I have the s20
Is there a chance I get to play 90 fps next month...

[wispy bronze]

@soft sparrow ook thx for help

[night cloak]

[storm hill]

Hello please help me i can't push tier

[soft sparrow]

@storm hill have you read subpoint 4.10+4.9 in #faq ?

[queen hare]

Previous to 3mb update ping was 44-56ms. Now 100+. Using JioFiber 5GHz router.

[alpine brook]

@storm hill feel to post your issue in #old (in details)

@queen hare

[wispy bronze]

@storm hill may be this is also a bug

[prisma heron]

@wispy bronze hackers change ur game update version to new one.after one week say bye to ur account 😂

[soft sparrow]

yes, @night cloak.

[pastel jungle]

@everyone can someone help me fix my mic glitch I changed the DNS Also

@everyone can someone help me fix my mic glitch I changed the DNS Also

@everyone can someone help me fix my mic glitch I changed the DNS Also

[storm hill]

@soft sparrow no getting high ping in classic matches so how can i play

[soft sparrow]

don't spam, @pastel jungle.

[prisma heron]

@wispy bronze this is the new bug that hackers only know

[pastel jungle]

Okk soery

[soft sparrow]

do not use this channel for discussion, @prisma heron.

[pastel jungle]

@everyone can someone help me fix my mic glitch I changed the DNS Also

[wispy bronze]

@prisma heron are u serious ? 🤔

But how ?

[soft sparrow]

we will reply when we have information regarding this issue, @pastel jungle.

[pastel jungle]

we will reply when we have information regarding this issue, @pastel jungle.
@soft sparrow
Ok

[wispy bronze]

I'm having full access to my account 🤔

[soft sparrow]

this is a bug sir, @wispy bronze, a lot of people are facing, but still make sure if your linked social media accounts are safe.

[queen hare]

Is high ping after update also a bug?

[wispy bronze]

@soft sparrow yes my account is totally safe

[storm hill]

@queen hare yes i am also getting high ping

[soft sparrow]

for some people, yes, @queen hare.
no problem then, @wispy bronze.

[storm hill]

I can't play 😫 😫 😫

[woven atlas]

Ok

[wispy bronze]

@storm hill try to restart your network ! May be it will work !

[storm hill]

@wispy bronze how to restart

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy bronze]

Restart your device and then switch on airplane mode and the off the air plane mode then see the your ping is low or high @storm hill

[storm hill]

@wispy bronze how to turn on airplane mode in ios

[polar marsh]

@fleet orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy bronze]

@storm hill

[lapis current]

I want to tell that you can’t run beta PUBG mobile in iOS 0.14.4

[storm hill]

Ok thanks@wispy bronze

@wispy bronze i will tell u if this work or not ok!

[soft sparrow]

keep an eye on #news, @lapis current.

[wispy bronze]

@storm hill ook

[scarlet schooner]

Hello Pubgm Supporter's , I am from india and i am using Jio Internet Sim For playing Pubg Mobile . Daily i face 40-60ping in My Game . But From Yesterday i am faceing 150-200ping . Which is Disturbing my ingame Experience. Please Fix it

[alpine brook]

@scarlet schooner post in #old

[scarlet schooner]

Ok

[chrome minnow]

Hello pubg official I need your help

I have linked my google play games and Facebook account with pubg mobile but my fb account is hacked and somebody else is using it l so can you unlink my fb account so I can link my new fb account with it

[soft sparrow]

@chrome minnow

plus make sure to recover you fb account, @chrome minnow.

[alpine brook]

@chrome minnow login with google play in game & then you can unlink fb

Refer fo #faq 2.5

[clever wharf]

My phone is delete 2nd time of pubg obb file.. my phone is thinking its junk files . .how i solve this problem

[soft sparrow]

can you explain in more details, @clever wharf ?

[brave wolf]

Are i can link new social media after unlinked one successfully

[fleet orchid]

I just wanted to confirm that if I use any game mode app that blocks call s and message notification can this will effect on my account

[alpine brook]

@brave wolf yes, you can

[chrome minnow]

But he play with my id with fb account everyday

[brave wolf]

@alpine brook thanks

[soft sparrow]

contact facebook customer service, @chrome minnow.

[alpine brook]

@chrome minnow then contact in game supports.
Only they can help you

[soft sparrow]

if it doesn't engage with the game, @fleet orchid your account is safe.

[next palm]

can someone help me with pubg lite

[soft sparrow]

this is server is meant for global @next palm, sorry.

[keen cave]

High ping from last 3 4 days

[soft sparrow]

after 3mb update, @keen cave ?

[keen cave]

Yes

[next palm]

@soft sparrow wht you mean global

[soft sparrow]

post it in #old, @keen cave.

[spring zephyr]

@next palm If you want support for PUBGML, you can contact in-game customer service in PUBGML.

[soft sparrow]

there are many versions of PUBG moblie, Global, chinese,korean etc... @next palm and you are using lite which we don't help with.

[clever wharf]

@soft sparrow always meseg coming in notification that clear pubg mobile junk files and now my phone delete obb file its self

[soft sparrow]

are you running out of storage, @clever wharf

[storm hill]

@wispy bronze no rov it didn't work for me

[next palm]

yea there is the original pubg /there is pubg lite /pubg mobile /pubg mobile lite

[clever wharf]

@soft sparrow no i have approx. 40% storage remaining

[soft sparrow]

good, we can give instructions for Global version only, @next palm. you can contact in-game customer service in PUBGML tho.

is it another software which is deleting your obb files, @clever wharf ?

[brave wolf]

In future,90 Hz only can support 90 FPS?

[woven atlas]

Yes

[soft sparrow]

yes for samsung devices.

[clever wharf]

@soft sparrow its phone inbuilt app name optimizer

[soft sparrow]

i will be back with you regarding this, @clever wharf.

[brave wolf]

Force stop or disable auto optimizier

[soft sparrow]

disabling might not be the best and only option we have, @brave wolf.

[brave wolf]

@soft sparrow but no there option

[clever wharf]

@soft sparrow ok thanks

[alpine brook]

Auto optimizer detect obb file as a big file & try to make storage free by deleting this

[soft sparrow]

ios or android, device name @clever wharf

[clever wharf]

@soft sparrow Android Honor Play COR L29

@alpine brook but i have sufficient storage dear

[alpine brook]

@clever wharf doesn’t matter. Auto optimizer think it’s a big file. I've to delete it.

Check auto optimizer setting. May you can disable detecting big file.

[brave wolf]

@clever wharf Try to off storage read and write permission

@clever wharf Android10?

[clever wharf]

@alpine brook their is no such type option for select big file or specific file..

@clever wharf Android 9.1

[brave wolf]

@clever wharf Disable the app .that is only way

[clever wharf]

i got one option Automaticaly identify junk and permanently delete it after 14 days.. so i disabled it now

[next palm]

@soft sparrow noo am not on mobile am on pc i was looking for someone who plays pubg lite

[alpine brook]

@next palm dm you a link. Check it.

Current server is about pubg mobile only

i got one option Automaticaly identify junk and permanently delete it after 14 days.. so i disabled it now
That's it

[torn hawk]

Today there is lot of ping there is wifi to me but there is lot of ping please reduce this

[soft sparrow]

can you check if the in-bulit optimizer has a list to select folders, @clever wharf ?
and if there is a certain limit for files before getting delete by the app ?

it is from game's side, @torn hawk, provide your feedback in #old.

[alpine brook]

@torn hawk your location?

[polar marsh]

@pseudo kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use languages other than English, @pseudo kettle. Refer to #735483472432594994 for regional communities.

[night cloak]

Can u help me my account get hacked i think he login with fb but i can unbind fb

[soft sparrow]

double lmao

[night cloak]

Can you login to your pubg account?
@night cloak

Yes but he login too

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

You can unlink the fb account.

But i try

I can unbind

[soft sparrow]

@night cloak

[night cloak]

This?

[exotic bluff]

Where can I download PUBG Beta for iOS

[soft sparrow]

soon, @exotic bluff.

[spring zephyr]

@night cloak Contact in-game CS for that.

[soft sparrow]

you need to contact CS, @night cloak.

[night cloak]

By email?

[soft sparrow]

@night cloak ingame

[night cloak]

6 days?

Idk he loggin to my account rip :(

Im try thankss

@exotic bluff link in #news

Noo he login again

:(

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[soft sparrow]

the only way to solve this issue, is to contact CS, @night cloakfocus please.

[night cloak]

Oke im try

In game

[unreal juniper]

When will the bonus challenge shop work again??

[mild crest]

Hello everyone, I heard that PUBG Mobile can close Facebook pages who are streaming PUBG Mobile with hacks, is that right?

[unreal juniper]

They haven't refreshed it in over 2 weeks

[spring zephyr]

@mild crest Report them to Facebook.

[soft sparrow]

it is only for asian countries, @unreal juniper.
you have to report them to facebook, @mild crest.

[night cloak]

Recently, I permanently deleted my only social media account linked to pubg game account. Thus, I'm unable toh access my game account. Please help me to access it again.

Nickname :- DODGECHARGER'

Character ID :- 5435071137

[spring zephyr]

@unreal juniper It refreshes every week, try again next week.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

This was my id, please help

[unreal juniper]

@spring zephyr it used to refresh every week.......but it hasn't refreshed for the past 2 weeks

[night cloak]

@Lux#2448 hei

This i get

[soft sparrow]

read subpoint 2.8 in #faq ,@night cloak.

@night cloak hmm?

[night cloak]

I can

I just

[unreal juniper]

@soft sparrow are u talking about the bonus challenge in general or this particular issue?

[soft sparrow]

use #discord, @sonic wraith?

[mild crest]

You meant PUBG Mobile page on Facebook? I already report them to Facebook but Facebook have no problem with that

[soft sparrow]

general, as @spring zephyr said, try next week @unreal juniper.

[night cloak]

Why i get this?

[spring zephyr]

@night cloak Follow this

[soft sparrow]

are you trying to say they did nothing, @mild crest ?

ban is not equal to hack. @night cloak

[unreal juniper]

@soft sparrow do they refresh on Sundays or Wednesdays??

[mild crest]

Facebook page? No I didn't message PUBG Mobile page on Facebook

[night cloak]

@spring zephyr what if i don't remember the account creation date?

[polar marsh]

@vapid apex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[soft sparrow]

no information, @unreal juniper.

[misty crow]

I am getting bored. I recorded a clip of a hacker few days ago. Want to report but #cheater-reports is locked.

And in this time that cheater is illegally killing many players.

Cheater report should review in one day. Cause cheater will not wait for this channel to be unlocked before playing.

[sonic wraith]

i didn't got my uc after buying

[spring zephyr]

@unreal juniper For further questions about Bonus challenge, you can ask in the Indian PUBGM server. Link in #735483472432594994.

[soft sparrow]

what if i don't remember the account creation date?
If you would like to check your account registration date @night cloak - it would be best to take the earliest social media account that you linked to your PUBG MOBILE account—that being Google Play Games.

1. Click on "Manage your Google Account.
2. Scroll down to Security
3. Click on" Third-party access" to expand.
4. Click on the "i" button for PUBG MOBILE and take the date that was linked.

[unreal juniper]

@spring zephyr oh....I forgot about that

I'll be joining there

[zealous matrix]

I am from India . My ping is above 120ms in Asia . It shows 79ms in middle east in lobby.but ping is high in game as wel in middle east

[night cloak]

Help me someone

Recently, I permanently deleted my only social media account linked to pubg game account. Thus, I'm unable toh access my game account. Please help me to access it again.

Nickname :- DODGECHARGER'

Character ID :- 5435071137

[soft sparrow]

you have to contact CS in-game regarding UC purchases, @sonic wraith.

[lost lake]

Help me please

[night cloak]

But my account was bind 2 social media

Twiter and Facebook but he hack with Facebook

[spring zephyr]

@night cloak You will need to recover your social media account for that, refer to #faq 2.8

[lost lake]

Hello
Help me please
I do not have some events

[soft sparrow]

if this ping issue started to occur after 3mb update, please provide your feedback in #old, @zealous matrix, mention country, and device.

[zealous matrix]

I am from India . My ping is above 120ms in Asia . It shows 79ms in middle east in lobby.but ping is high in game as wel in middle east
@zealous matrix help me

[spring zephyr]

@lost lake Which event are you referring to? Maybe they are regional events.

[night cloak]

I think he login use Facebook but i can login to Facebook he change password Facebook

[soft sparrow]

do you have your number or gmail vertifed on your fb account, @night cloak ?

[night cloak]

Now idk im see my account create

But i just get a twiter

Aditya

[zealous matrix]

@zealous matrix help me
@zealous matrix any logic or suggestions to fix it

[soft sparrow]

number or email connect with facebook, @night cloak

[night cloak]

My fb is deleted permanently

I dont know

@spring zephyr

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Im just pay this account and i get just login yo twiter the fb its non active

@spring zephyr I can't access my social media account as it was deleted permanently

[soft sparrow]

did you buy this account, @night cloak ?

[night cloak]

@soft sparrow yes

[spring zephyr]

If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access. Contact the customer service of the respective social media channel for further assistance:
@night cloak

[soft sparrow]

it is your fault,@night cloak.

[spring zephyr]

That's against the ToS

[soft sparrow]

yep

[night cloak]

I just get login twiter not fb this why i dont know what a fb

@spring zephyr can you assist me in contacting Facebook customer service

But can i use twiter bind in my pubg account?

[soft sparrow]

we can not help, @night cloak. this is against ToS of PUBG mobile.

[zealous matrix]

I can't get normal ping in Asia server.whike my internet speed is above 50mbps

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@night cloak https://www.facebook.com/help

[night cloak]

Thanks a lot @spring zephyr for help.

[zealous matrix]

I can't get normal ping in Asia server.whike my internet speed is above 50mbps
@zealous matrix 120ms +.. always

[soft sparrow]

can you please read #faq @zealous matrix ?

[night cloak]

@soft sparrow but i can use the date when i unbind my twitter?

To my pubg account

[lost lake]

How can I contact the developers????

[spring zephyr]

@lost lake What's the issue?

[storm hill]

Can i sell my pubg mobile account

[soft sparrow]

no

[spring zephyr]

@storm hill Nope, against the ToS.

[storm hill]

@spring zephyr tos

[soft sparrow]

terms of service.

[lost lake]

@lost lake What's the issue?
@spring zephyr I do not have some events

[soft sparrow]

mentos ?

[storm hill]

Nothing

[soft sparrow]

do you have an issue , @storm hill ?

[storm hill]

@soft sparrow getting High ping

[spring zephyr]

@zealous matrix Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[soft sparrow]

you have been answered regarding that, @storm hill.

[night cloak]

Ok

[storm hill]

@soft sparrow yes that's why i want to sell my account and Start play brawlsters

[lost lake]

Someone can speak Russian

[night cloak]

Im just try

[spring zephyr]

@storm hill Well, selling your PUBGM account is against the ToS. So, you can't do that.

[night cloak]

Thanks for help me @spring zephyr @soft sparrow

@storm hill where are you from ?

[storm hill]

@night cloak india

@spring zephyr ok ok

[lost lake]

Someone can speak Russian?

[night cloak]

@storm hill you are trading your account in pubg mobile support 😂

[spring zephyr]

@lost lake You can join the Russian PUBGM server for that, link in #735483472432594994,

[soft sparrow]

if you don't have an issue please don't use this channel, @night cloak.

[night cloak]

@soft sparrow i can’t login through gmail, i’m not getting verification code

[amber knoll]

Hello, how can I change/unlink linked email?

[storm hill]

@night cloak no i am telling that i am getting high ping in pubg mobile so i can't play can't push and pubg mobile also not fixing the issue so what can i do. That's why i want to sell and start play brawlsters

[night cloak]

@amber knoll you cannot do that as the feature is still in beta.

@storm hill if that’s the reason i wanna sell my account too, or refund my money back pubg.

[amber knoll]

@night cloak and will it possible in near future?

[storm hill]

Yes refund my money pubg mobile

[heavy vortex]

use discussion channels for conversation @storm hill @night cloak

[spring zephyr]

@night cloak That's against the ToS

[onyx cairn]

This is a support channel, ...

[night cloak]

No information about that@amber knoll

@storm hill we want our money back

[storm hill]

@night cloak i am with you lets do this big

[night cloak]

Okay

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[storm hill]

We want our money back

[night cloak]

Move or you'll be moved

If it is an issue from our side then will be fixing soon.

@night cloak i asked that i can’t login through gmail, i’m not getting any verification code

No one answered me

[heavy vortex]

@amber knoll you cannot do that as the feature is still in beta.
answered already

[night cloak]

You mentioned enurance, how can i get to know you are answering me

[amber knoll]

Ok, thanks, waiting for this feature

[night cloak]

Check the spam folders, @night cloak or try logging in later.

@night cloak i checked every folder, i’m trying from last 2 days, firstly it was saying incorrect email, now i’m not getting verification code

[undone sable]

How do I change my linked email address?

[night cloak]

the feature is still in beta

@undone sable you cannot

[simple epoch]

Hey i want to know sometimes, i get good ping in asia but sometimes its high so i use aeroplane mode and then disable it so it works sometimes and ping becomes good. Why is this?

[zealous matrix]

Ping high in Asia server

[night cloak]

@faint ice selling accounts are against the ToS repeated violation will lead to a ban.

@simple epoch issue from your internet connection

@night cloak I didn’t get my answer

[night cloak]

@zealous matrix Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[simple epoch]

@night cloak No other servers are stable. There is no issue with internet my friend. Fix your game. Convey this issue to devs kindly

[polar marsh]

@faint ice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

the feature is still in beta
@night cloak please provide a feedback about that in #old with your user ID and country.

[lilac steeple]

Yo @night cloak got no chill

[silk echo]

I want to contact customer service

[undone sable]

@undone sable you cannot
@night cloak how do I know which email is linked?

[storm flume]

You can contact the customer service via the game settings, @silk echo. Refer to subpoint 5.3 in #faq for further instructions.

[lilac steeple]

Is everyone getting high ping in Asia?

[night cloak]

@lilac steeple no, any problem ?

[lilac steeple]

Naah dude

I'm just saying

[undone sable]

Is everyone getting high ping in Asia?
@lilac steeple on Jio yes

[zealous matrix]

Is everyone getting high ping in Asia?
@lilac steeple yes

[storm hill]

@lilac steeple yes

[night cloak]

This is done or no? @spring zephyr

[lilac steeple]

I'm using wifi

And still 80+mw

[night cloak]

@storm hill you back again 😂

[zealous matrix]

Is everyone getting high ping in Asia?
@lilac steeple

[lilac steeple]

😂@night cloak

[soft sparrow]

you will have to wait for now, @night cloak

[night cloak]

@undone sable you can find the mail in your e-mail's inbox

[undone sable]

@undone sable you can find the mail in your e-mail's inbox
@night cloak what is the subject or content?

@undone sable you can find the mail in your e-mail's inbox
@night cloak the game gives me the option to link only email

[lilac steeple]

Bruh I generally play in like 32 ms

[night cloak]

Oke thanks but i say i dont know date create account i just say the hacker login with fb this is done?@soft sparrow

[lilac steeple]

It's like 80ms rn

[undone sable]

@night cloak the game gives me the option to link only email
@undone sable but it won't accept the otp

[lilac steeple]

Ffs

Yooooo

Pubg

[soft sparrow]

wait for them to answer, @night cloak. done.

[lilac steeple]

Do something

[zealous matrix]

It's like 80ms rn
@ENDURE・𝕂𝔸ℕ𝕁𝕀𝟚𝕆ℙ#991update k bad se hua h1

[lilac steeple]

Yeep

Ekdam

[night cloak]

@soft sparrow thanks for help me

[lilac steeple]

80+ aara

Poora

[night cloak]

Oh how log im wait?@soft sparrow

[storm flume]

Please do not use languages other than English, @lilac steeple. Refer to #735483472432594994 for regional communities.

[lilac steeple]

Sorry

My bad

[storm flume]

Please do not use languages other than English, @zealous matrix. Refer to #735483472432594994 for regional communities.

[lilac steeple]

Keyboard suggestions

[soft sparrow]

why are you flooding this channel, @lilac steeple ? if you have an issue please state it.

[lilac steeple]

Yep

[night cloak]

@lilac steeple i facing the same condition high ping even with a 300 mbps speed, its not internet, its server

[lilac steeple]

I did state

[night cloak]

The feature is still in beta so the chance of getting a mail will be less @undone sable simply search " Verification code from PUBG MOBILE"

[lilac steeple]

High PIBG

[soft sparrow]

if you are done then move to a discussion channel.

[night cloak]

@soft sparrow how long im wait?

[lilac steeple]

Ping **

@soft sparrow

Y'all still did not ansawe

*answer

[night cloak]

Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
@lilac steeple

[soft sparrow]

up to 90 days, most cases get solved faster tho, @night cloak.

[night cloak]

Thanks

[undone sable]

The feature is still in beta so the chance of getting a mail will be less @undone sable simply search " Verification code from PUBG MOBILE"
@night cloak I'm getting the mail for verification. But the game doesn't accept the top code. Says incorrect password

[night cloak]

@soft sparrow he chat in email or in game?

[zealous matrix]

120+ ms ping after update

[upper zephyr]

i need a team

[lilac steeple]

Xactly

[storm flume]

Use #activities to look for other PUBG MOBILE players, @upper zephyr.

[lilac steeple]

@upper zephyr go to #clans

[soft sparrow]

since you have bought this account ( which violates ToS), @night cloak, it is ultimately your fault if anything goes unwell.

[lilac steeple]

@zealous matrix you use wi-fi?

[night cloak]

@lilac steeple @zealous matrix please take it to #pubg-mobile

[lilac steeple]

Sure sorry jeeezz

[night cloak]

Ok

@undone sable provide a feedback about that in #old

[zealous matrix]

Before update mobile data.after update all I used

[autumn wigeon]

Asia server ping is still not fixed

[night cloak]

Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
@autumn wigeon

[zealous matrix]

Asia server ping is still not fixed
@autumn wigeon they can't fix it.

[undone sable]

@night cloak I'm getting the mail for verification. But the game doesn't accept the top code. Says incorrect password
@undone sable I seem to have found the original email for verification. So I tried logging in with otp verification. Says incorrect email address??

[night cloak]

#old

[hazy coyote]

When erangle 2.0 release in global??

[twin gulch]

@hazy coyote next month in 1.0.0 Update, 8/9 September

[hazy coyote]

Ok thanks

[alpine brook]

@hazy coyote no official Info

[storm flume]

We currently do not have a specific release date for the upcoming update, @hazy coyote. Once we do, we will publish further information in #news.

[hazy coyote]

@alpine brook don't talk

[unique raptor]

Can anyone help

Me

[vast summit]

what hapen? @unique raptor ]

[night cloak]

Why is ping high in Asia server

[unique raptor]

Do you know how can i play scrim?

[storm hill]

@night cloak i am also facing this problem

[pastel jungle]

@everyone can someone help me fix my mic glitch I changed the DNS Also

[dapper folio]

@night cloak mee 2

[spring zephyr]

@night cloak Try changing your Network connection and see if it's the same.

[night cloak]

Same problem

Tried everything

I think there is a bug in game

[white steeple]

Why bonus challenge Shop not refreshed?? They are not doing that for a month

Is pubgm bluffing us

[twin gulch]

I Love You PUBGM 😠😠

[snow ridge]

Is anyone else facing high ping in custom rooms? I've been getting 150ms whereas my ping didn't even crossed 100ms a few days back. Anything to fix this?

[spring zephyr]

@twin gulch You got banned?

[night cloak]

@snow ridge me too

[polar marsh]

@twin gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@snow ridge @night cloak Report it in the #old channel with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[white steeple]

Why bonus challenge Shop not refreshed? Any moderator, administrator or contributer know why not refreshed????

It's not a big deal to refresh the bonus challenge Shop....I believe it's intentionally not refreshed

[dapper folio]

When i play with my main id my ping runs right when I am in the middle of the match suddenly it gets high and when I play from my another Id it runs right and i have a 25mbps wifi connection.

[oak cliff]

last night I played one match in Erangle and I defeated the guardian but I didn't get any pharaohs crate?!! why?!

[soft sparrow]

no begging, @night cloak.

[night cloak]

Why

[jade finch]

@oak cliff please enter to coffin in spawn island to get crate

[night cloak]

Who is deleting the messages

?

[spring zephyr]

@night cloak Stop spamming in here.

[dapper folio]

@spring zephyr help me

[night cloak]

He needs bro

[white steeple]

@spring zephyr
Why bonus challenge Shop not refreshed?? They are not doing that for a month??

[brave wolf]

@soft sparrow Why pubg showing in bonus challenge item will be refreshed every week?

[spring zephyr]

@night cloak Move to a discussion if you don't need any support.

@brave wolf @white steeple It refreshes every week, check again next week.

@dapper folio Your internet connection is unstable.

[brave wolf]

Pubgm have lot of bug on event

[white steeple]

@spring zephyr excatly saying 27days, it's not refreshed yet....I asking this question here for almost 20+day's....also reported in #old multiple times in consecutive weeks!!!!!!!

[dapper folio]

If my internet connection is unstable then why in my another id ping runs perfectly@spring zephyr

[ember bluff]

Where the server guidelines?

[spring zephyr]

@ember bluff Click on this ---> #735483472432594994

@white steeple It should refresh every week. If it doesn't, report it in the #old. For further questions about Bonus challenge, you can ask in the Indian PUBGM discord server. Link in #735483472432594994.

[quartz pasture]

hlw i need a help , about pmbc and regions

[spring zephyr]

@dapper folio Check if you have changed your region in your main account.

[polar marsh]

@worthy elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quartz pasture]

@spring zephyr hlw , i need a help

[dapper folio]

@spring zephyr okay thank you 🙂

[storm flume]

You can now access #emulator-chat and #emulator-support, @worthy elbow. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@worthy elbow Ask in #emulator-support.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quartz pasture. Remember to read through #faq before asking questions in the support channels.

[white steeple]

@spring zephyr so you don't know why? Then why you are deleting the message....if you don't mean accept it.... don't hide....I haven't gone against rules

[brave wolf]

Why emulator getting lot of hacker more than mobile any reason?

[storm flume]

Hello, @brave wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@white steeple You where sharing wrong info, that's why I deleted it.

[twin gulch]

why muted me for 10min??

[quartz pasture]

actualy for some event i changed my in game region , Bangladesh to Turkey ,
Is there will be any efect on my registration ?
because the tournament is only for Bangladesh , bt now is my region is Turkey !
can u help me about that ? @spring zephyr

[white steeple]

I said nobody knows....if anybody knows 'mark my comment and answer' simple!!!@spring zephyr no offense....

[spring zephyr]

@quartz pasture Change your region to the original one. And if the tournament is for a specific region, then you shouldn't be playing it if you are not from that region.

[quartz pasture]

@spring zephyr thing is a m from bangladesh , bt i changed it to Turkey 😄 for some events

and it will take about 40 days to change 😄

[spring zephyr]

@quartz pasture It's your fault then, you can contact in-game customer service for further info.

[polar marsh]

@kindred sandal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pure willow]

Please help. The full amount has been deducted

[storm flume]

You can contact the customer service via the game settings, @pure willow. Refer to subpoint 5.3 in #faq for further instructions.

[thorny sentinel]

Those who use different emulators get matched in same servers or for each emulator its own servers?

[storm flume]

You can now access #emulator-chat and #emulator-support, @thorny sentinel. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@thorny sentinel Ask in #emulator-support

[oak cliff]

why don't I get the pharaoh crate??! where is it?!

[valid ermine]

Hey pubg team hello there i have a very imp problem pls can you do something about the ades as when we open time limit crate it shows really bad and 18+ adds pls do something it's a humble request it effect the mind of teenagers

[spring zephyr]

@valid ermine Report it in the #old channel.

[heavy vortex]

@oak cliff In the lobby during start of match.. The mummy caskets. Using them gives the Pharaoh crate@oak cliff

[valid ermine]

Tks @spring zephyr