#questions
1 messages · Page 965 of 1
@clear fox it is, you're free to give a feedback about that in #old
@cerulean moth Do you need any support regarding that?
@night cloak tried it , btw i am on good device with good processor and with a good network provider , and using this network only for pubg . And still this problem exist . And i heard from some randoms that they are facing this issue too.
@night cloak missuse mean. I am asking your permission to future post in my channel. If I used may I got fire with copyright or it's free to use. That I have to know Mr. Rock
@night cloak i do that with my friends all the time, i cant find a particular answer for my question, can you just please tell me if doing that is against TOS?
is there any way of getting the winner pass without spending cash No offence @night cloak
@clear fox, they probably never considered making the mobile version exactly like the PC version. That is why level 3s are still a world spawn. However, they might change it if people suggest it in #old. They do listen to the voice of the community.
@night cloak so, i need to report and wait until its fixed in next update , right?
@cerulean moth spending money or you can try participating Giveaways if there are, make sure not to fall for scams.
I am facing an issue which is that it is showing that checking for updates for a long time how to fix it
@sour walrus no you wont.
@night cloak Okay thanks
@night cloak if that is something related to discord, go through their ToS: https://discordapp.com/terms
I mean against PUBG
Will it result in a termination
@night cloak I'll get back to you.
Okay
@night cloak thank you.
@late tree Check ur connection
It is perfectly all right in speed test ookla it is showing that I have 29 ms ping and 40 Mbps
When new update will come in pubg
I suddenly got unlogged from my account and it won’t let me relogin
@night cloak damn i repaired the game and now the issue continues 😂
Initially the ping was 360+ and now its 135+
And before update it used to be around 50-70 max😂
I will play COD as you cannot stop hackers🙂
@proud sable, may I know which internet provider do you use?
@vagrant forum i highly doubt that, i just hope we get the new circle settings for erangel. Tencent did a great job of making it look as close to the original and nothing more, kinda fitting
Any body please help me out
They might update those in the future, but as of now there isn't any info on it. There's quite a lot of stuff in the game that are slightly different than the PC version. Would definitely like to see those being implemented on the mobile version, @clear fox.

Hello, @late tree. How may I help you?
I am facing an issue which is that it is showing that checking for updates for a long time how to fix it
how to play low ping any idea
@meager meteor Please don't just send random emotes on this channel. Move over to a discussion channel if you want to talk with people on the server.
Try clearing the cache of the game from your device settings, @late tree.
@timber latch, get a better internet.
Ok I will try
playing in ipad so how to clean cache file
@night cloak What is "Pop 4 Pop" and "Rep"?
i think he meant a channel for popularity exchange

Instead of begging in chat.. they can exchange their
@night cloak what i meant was Popularity for Popularity and the rep im talking about like if someone has a high rep they are prolly trusted by everyone or something
:/
I think he wants to implement that on his server...
💩
@night cloak You can do whatever you want, as long as it isn't illegal or violate anyone's ToS.
but it is a nice idea for this server too muhahaha
Lmao
Cool
And ty for answering
No worries.
See bro prime plus subscription end but game give me nothing i contact and told everything but they told me in another issu, pubg shame on you any body help me this situation i beg you🙏🙏😭
9 August or 8 September???
please help someone, his account is muted by Pubgm discord.
9 August, @twin gulch.
@bold siren ok mem...Unknown person is linked there twitter to him account and hacker is using hacks
@vagrant forum jio , I tried using other providers too , but same results .
Please refer to subpoint 2.5 in #faq for further information, @twin gulch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Help me guys
See bro prime plus subscription end but game give me nothing i contact and told everything but they told me in another issu, pubg shame on you any body help me this situation i beg you🙏🙏😭
@eager jetty it's saying u have disabled renewal ,I think u shouldn't have to do that
@swift owl But i do nothong i buy prime Plus subscription but money deducted i contact but they told me another issu please say some thing where i done my problem
<@&639889499718942720> <@&481161015728406538>
Can someone reply to me or dm me
My mic isn't working my teamates cant hear me but I can hear them I tried everything I reinstalled the game I reported it I did everything but still my mic ain't working why?
Please fix voice chat glitch plz fix I request
Same with me @north carbon
They can’t even fix vc bug
me VALORANT
@pastel jungle Please do not mention the moderators.
Okk
@pastel jungle set DNS to 1.1.1.1 if that doesn't work your headphone microphone might be busted.
You we're answered about that in #old and please do not use those mentions for non emergencies.
But it ain't working
Next 1.0 global version update date please
We currently do not have a specific release date for the upcoming update, @digital bolt. Once we do, we will publish further information in #news.
@swift owl But i do nothong i buy prime Plus subscription but money deducted i contact but they told me another issu please say some thing where i done my problem
@eager jetty did u use Google play gift card,I used to purchase prime plus using gift card ,did u use credit card?
1.1.1 is not the solution. Solution is to fix the bug
Kk brooo
1.1.1 is not the solution. Solution is to fix the bug
@north carbon yeah
Yeah I am waiting for a week now
@swift owl yes i use google gift card
1 week finish but still it ain't fixed
Lol I am watiting for from 1 year still no fix
@swift owl yes i use google gift card
@eager jetty u didn't get 300 uc? & Other things?
@pastel jungle You think that you will tell here your problem and the next day You will have a update fixing this? NoBody having this amount of report can’t fix everything in one day...
i know update wont come today or tomorrow
I am just saying my problem
And I am trying to find a way before update
@swift owl i subscribe but no uc and no gift they send me
People are facing vc bug from last 2 years man still no update devs will only add outfits and skin
You can contact the customer service via the game settings, @eager jetty. Refer to subpoint 5.3 in #faq for further instructions.
@swift owl i subscribe but no uc and no gift they send me
@eager jetty did u message them ,
@swift owl i subscribe but no uc and no gift they send me
@eager jetty I think u should send them email or report here too
@north carbon 2years? Are you sure about that? I have never this problem since the game launch
Do u still get daily rewards
@north carbon 2years? Are you sure about that? I have never this problem since the game launch
@shell tapir
What device u play
@storm flume see bro i told my purchasing issu but they told me another issu 😭
This is a issue for android users
Pubg ping is high in india even having a good internet.. ping is coming high many players are facing this issue please solve it
@eager jetty you need to contact via in game
Most of the issues are facen by android users
@levi i send all information and document but they told me another issu they not help my purchasing issu solve
I started facing issues since season 13
@night cloak see bro what they told me 😫
@levi i send all information and document but they told me another issu they not help my purchasing issu solve
@eager jetty they r saying the bonus challenge thing ,
@eager jetty Try it again n
Did u say u didn't get the uc of prime plus membership
& u should take screenshots of ur purchase in case they ask
Yeah
@eager jetty contact via in game not by the email.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Thx I will do it then
When bonus challenge gonna come out for SEA?
So if I will use gfx my account will be banned
Yep
Use of unauthorized third-party software or methods, @swift owl, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
No information about that,@wooden hemlock.
@onyx cairn
But using gfx isn't cheating
How can I apply for content creator ?
@night cloak I see many people with same issue as mine , i hope you forwarded the message to the responsible team ,i hope there will be a patch update soon , as we paid ingame and most of us are competitive players and we are missing out our matches due to this issue , and can not even push rank or increase k/d .
This is serious , very serious .
@swift owl, gfx apps change the game files, which is against the ToS of the game.
@proud sable
Yes fix this
I have mic issues too
Hi pubgm in bonus challenge i completed the flight direction guess right way but after mach end i see bonus challenge shows (missions processing start squad mach) no reward to me hi pubg mobile bonus challenge is fake ?? I lost 30 batel coin
Please refer to subpoint #6.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@swift owl, gfx apps change the game files, which is against the ToS of the game.
@vagrant forum lol it's their fault,they should optimize the game
I hear voices of different teams while playing tdm (some other team's classic match playing) how?
Kindly don't ping me, unless you have an issue in PUBG MOBILE Esports.
@onyx cairn we received an email that we didnot fill the form of PMCO fall split 2020 but we did our registeration ... so when i tried to refill the form the form was closed please help its urgent because i have to fill the form before 12:00 Pm
@proud sable the Tencent Staffs goes through the channel so it will be easer for them.
Such a shame you guys are useless
Join the discord server mentioned in the mail, @slender silo
I am facing much of issues in PUBG from 2-3 days. Sometimes PUBG won't open, and even if it does open it takes about 10 minutes to connect to the server. I have encountered problem while playing classic matches as well, sometimes a message pops up showing that the match has ended, please return to the lobby, even tough i am alive. I have checked there is no ping problem, the ping stays in between 20-30, but still sometimes i see my friends and opponents teleporting from one place to another. And in the end of a game irrespective of win or lose, I am not able to return to the lobby. I have to restart PUBG about 3-4 times, then only i can play the game.
I hope u get these bugs or issues solved.@night cloak
Forward this issue✅
Then using GFX apps would be your fault since it's clearly stated in the game's Terms of Service that you agreed to while creating your account, @swift owl. If you have any feedbacks related to the optimisation of the game, feel free to post it in #old.
He told me he will create new discord and again message the same way 😅
@night cloak i contact via game but they told bonus challenge issu again this time i called chitter also they chit me
@snow sky Just change the game, nobody forced You to play! I hate people like You always having problem and using vulgar language....
What we have to do for pubg mobile content creator?
Lol 😂 didnt expect that
Then using GFX apps would be your fault since it's clearly stated in the game's Terms of Service that you agreed to while creating your account, @swift owl. If you have any feedbacks related to the optimisation of the game, feel free to post it in #old.
@vagrant forum I don't know that much about games but I have played other games but I get lower pings there n less lags n even their graphics r awesome , it's too laggy when I land on hot drop locations
@amber cedar where you want to remove timer hah?
Feedback.
done for you.
Done leave i
From 8 min this showing. Using good wifi. Can u send this also @night cloak
Ok
@night cloak
Yeah , i am a beta tester and understand this , I know you can forward an important message, so I made sure you if you forwarded or not , believe me it is a serious issue and not like the glitches of friendlist, it is something which is base of the game , which makes it user-friendly,
btw there is another bug related to voice chat glitch , as sometimes there is voice glitch ingame , slow mode is on , so can you forward this too but it is having temp. Solution too but priority must be the ping.
And i know u r doing ur job well 😊
No issues , will wait for the patch.
What's the criteria for pubg mobile content creator
@onyx cairn Sir today we received and email from officials that we hadn't submitted our registeration form yet, however that isn't the case, we submitted the form within the given deadlines and all affirmed this by replying all..... Now they're requesting us to fill the form again by the end of today but the form isn't active for filling anymore so can you guide me what's the way forward
@night cloak you need to be a content creator 😑
@snow sky Just change the game, nobody forced You to play! I hate people like You always having problem and using vulgar language....
@shell tapir You also know customer suppport is crap
From 8 min this showing. Using good wifi. Can u send this also @night cloak
@amber cedar u forget🥺
@night cloak
I mean only pubg mobile video or we can also upload videos of other games
Join the Discord server mentioned in the mail, @slender silo
@proud sable editing your previous message will be better for now.
@night cloak pubg mobile i think
@amber cedar try using a DNS.
@snow sky lmao what are you taking about? Try to understand them, they are not robot, they ALWAYS help me and my friend so don’t be.... and stop using vulgar language.
4.5
Hi, I have a problem for two months, when I recharge Al-Yusi, the discount is given directly
Lol@pure willow wht u r trying to say😂
@vagrant forum should i change first one or second one
Wow mee6
@amber cedar just clear cache of pubgm brah
@night cloak it will erase all downloaded maps?
@amber cedar no just clear cache not data
Ok
@snow sky lmao what are you taking about? Try to understand them, they are not robot, they ALWAYS help me and my friend so don’t be.... and stop using vulgar language.
@shell tapir see, I don’t care about anything you say, I just want my account back, if they don’t help who will ?
@snow sky your personal info and accounts is your own responsibility
You can contact the customer service via the game settings, @snow sky. Refer to subpoint 5.3 in #faq for further instructions.
@snow sky this guy moderating the Discord server as far as i know.. the customer services from the game can help You 🙆🏻♀️
@amber cedar, set first one to 8.8.8.8 and second to 8.8.4.4
Ok
And who are you guys you guys working under @night cloak , if I have to ask anything I want to ask to someone who knows, someone who can really help, not someone who just directs to the ingame support (which sucks) without listening to problems.
@silver dew:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@amber cedar I have a problem with charging
@snow sky your personal info and accounts is your own responsibility
@night cloak yes I know but who will help at the time of need ?
@snow sky this guy moderating the Discord server as far as i know.. the customer services from the game can help You 🙆🏻♀️
@shell tapir don’t assume things my friend
Ok so@pure willow
You can contact the customer service via the game settings, @pure willow. Refer to subpoint 5.3 in #faq for further instructions.
How do I get help with one of my clan mates members being hacked and stolen ?
You guys don’t answer to a question and mute people that’s what you guys are good at, and the customer support on the other hand is good at closing tickets.
The problem was not solved by the game
ID: 5161654635
Device: OnePlus 6
Location: Indonesia
Issue: Asia server seems like facing a high ping issues (100+ ms)
@tacit oxide yup me too, many of my friends does as well
You guys were answered about that, @snow sky and only in game customer service could help you, nothing can be done from Discord staff's.
Please refer to subpoint #2.8 in #faq for further information, @novel ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@vagrant forum so I have to wait for another 5 hours to submit? Thanks. You guys are the best.
ID: 5161654635
Device: OnePlus 6
Location: Indonesia
Issue: Asia server seems like facing a high ping issues (100+ ms)
@tacit oxide I think everyone is facing the same problem
Hi, I have iPhone 11 and downloaded the latest version but not able to login to my account
You can contact the customer service via the game settings, @hearty shoal. Refer to subpoint 5.3 in #faq for further instructions.
Oh and by the way, high ping issues + hackers who are using wall hacks in FPP are just the way I like it. Keep it coming!
@tacit oxide you can edit the previous message.
@tacit oxide I think everyone is facing the same problem
@swift owl right bro
If it's an issue from the server side, it will be fixing soon.
Issues is of 3 days
Issues is of 3 days
@somber beacon right
If it's an issue from the server side, it will be fixing soon.
@night cloak please fix it asap
After some ingame update there is ping issues
@night cloak i died 50 times due to this ping issue
Please provide the user id , device , country and the network type in #old
@night cloak i have to wait for 6 hours
Wait then
Sir i need to ask one question
How can i get rid of this thing when i am on carrer data?
The carrer data show's me that its H+
It needs a 4G connection
And i can't play a gamer
Please help to solve the problem
@pure willow Could you translate the image to English
@night cloak neither that is working my dude
We are unable to provide assistance if you do not ask a question or state a problem, @amber silo. Remember to read through #faq before asking questions in the support channels.
It's due to slow internet connection @waxen shore

Have a nice day
My question is related to unlink topic
Actually sir my i have given my id to freind that was my twitter account and now he has changed tha password of that id and i cant get access to it and when i click unlink button to unlink my twiiter account something always written in that area gd and it take 7days to unlink id but he allday connect my id so i cant unlink it help me
You too, @waxen shore.
@amber silo contact in-game customer service and Twitter's, sharing accounts are against the ToS.
Mhm
Recommended is 4G or Wi-Fi connection
Hello
Here proof @night cloak
@night cloak how’s sharing accounts against ToS sometimes I play with my sisters account does that mean it’s not allowed?
@night cloak sir i know i have share my account and for that i felt sorry but i cant able to play and in game customer service is doing nothing
Bruh
it could be selling and like that @night cloak
Hello, @keen schooner!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume 
it could be selling and like that @night cloak
@night cloak so I can’t login to my sisters account to check what’s going on whatsoever?
@waxen shore try doing a routine repair and restart your connection
I am outside thats why :p
@night cloak using your sisters won't be a problem.
Alright thanks
Link is perfectly working, try clearing the browser cache or use a VPN, @keen schooner.
Please refer to subpoint #2.8 in #faq for further information, @amber silo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak sir plz help me to unlink my account either i will lose all my money which i spend on this account
You can contact the customer service via the game settings, @amber silo. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak bro if an in game update
then the new ping issue will be fixed or not?
It will be fixing.
ok bro
morning the ping is alright and at noon or evening the ping goes high @night cloak
Hello .. I want help .. I cannot enter any of the games for the classic Squad Duo and Solo, as well as Arcade Mode. Only I can play. TDM I fixed the game completely with maps and also deleted the game and download it again from the Google Play Store. This problem is my account id 5333795780
How to use these crates and keys??
help
Hello brothers i need a help
@bold siren if I uninstall the game and than again re install it than the server ping issue will be fixed or not
Is Purchasing uc from codashop is advisable
Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak, codashop redirects to Midasbuy though
But still not recommended
@devout saffron there's a redeem page in the event section.
@tawny veldt could you explain
We are unable to provide assistance if you do not ask a question or state a problem, @untold ferry. Remember to read through #faq before asking questions in the support channels.
Can I link my account to the email and unlink on Facebook and Google Play at the same time, and after a week I link a new Facebook and Google Play account???
@storm flume i m really sorry actually i just downloaded this app I don't know how to use it in a well manner
Hello need to confirm something. I want to run iOS 14 beta on my phone but been hearing from some people that pubg doesn’t open on it how true is this. That pubg only works on IOS 13 or lower
@robust estuary you can try, I'll suggest to you try a different network.
@urban comet yes you can but at first you need to remove fb then after 7days play games Account
@pure raft it is working on beta iOS 14
@pure raft it is better to run the game in iOS 13 as 14 might not be stable because it's in beta.
They need to add a m1 grand or a svd 12
@night cloak yeah but my is working very well
Few are having issues which will be fixing.
Hi some classic games i enter i get around 90ms and then some i got 20ms. I usually get 20 but some games i just get almost 100ms. Why?
@lapis current ok thanks. @night cloak I understand. Thanks
Now can we run beta PUBG mobile in iOS??
@lapis current yes you can.
Ok
When iam install beta it telling there is an problem in praising package what can I do??? For it..
@humble flax unstable connection
@storm flume hello brother but i don't have the permission to write anything in #faq
@minor flax re-download the app and make sure to have storage of 7gb and a stable connection to download.
@night cloak read that point 2.8
Hello my account is hacked how can i reach a pubg support
Please refer to subpoint #2.8 in #faq for further information, @old bolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can contact the customer service via the game settings, @old bolt. Refer to subpoint 5.3 in #faq for further instructions.
I contacted but no answer please before the hacker sells my account
Refer the bot messages
@night cloak i had re downloaded 3 times and i had free storage 20 gb i also had stable 150 mb wifi connection but not installing
@night cloak are you confirm that we can run beta PUBG mobile in iOS 0.14
It could crash on 14
Soon. They're working on it.
@minor flax try doing again, it could take some tries, also clear the device cache.
@night cloak can u asnwer me on private massages
I need a pubg support to talk with
Can I play beta PUBG mobile in ULTRA HD GRAPHICS in iPhone 7 please tell
I have a technical issue
If your device supports it, @lapis current
You can contact the customer service via the game settings, @old bolt. Refer to subpoint 5.3 in #faq for further instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @hot vapor. Remember to read through #faq before asking questions in the support channels.
@tawny veldt could you explain
@night cloak
I cannot play games for the classic Squad Duo and Arcade. I can only play TDM ....
When entering the game, I start the match and cannot enter. I can only enter TDM
Rock47 is AFK: AFK - 5 minutes ago
I have a wifi which gives 2 ping max 20
I can't play the coz mostly my character is stuck in 1 place or server timeout
Help? @here
Does the 23 mean that I have 23 days left to complete this?
Thanks!
Can someone change my name then? I don't want to change my username just for one server
@night cloak how do i make it stable?
Rock47 is AFK: AFK - 23 minutes ago
How do i get stable connection?
Please Give me 300 UC.
I'll giving popularity every day
Why there is no Traffic in BROTHERS IN ARM MATCHES.
I want to complete veteran Achivement, but no one send me invite requests
ASIA - DUO /SQAUD
DUO KD - 7.92
I'd 5521207323
ur kd is prob low
ur kd is prob low
@rugged dune me?
@gritty glade same problem so I stopped completing it
yes
@robust estuary you can try, I'll suggest to you try a different network.
@night cloak i tried but nothing happened its a server problem bro please fix it asap
Rock47 is AFK: AFK - 30 minutes ago
@fringe gorge #735483472432594994 1.6
@gritty glade same problem so I stopped completing it
@sharp raptor
You can complete easily, you just need 4-5 friends at same time.
You enable your search engine.
& tell your friend to open rookie page and find out you, and send the request
@rugged dune 1.6 ?
@storm willow this man is begging
👍
@gritty glade try switching to eu or na to find matches
@gritty glade try switching to eu or na to find matches
No brother, in veteran page your highest Tier used. You can't change any server,
@rugged dune
And My Highest Tier Is In ASIA - SQAUD.
So i can use only ASIA duo or Asia sqaud
also don’t call me brother
@rugged dune
OMG. Sorry Dear.
You are from USA?
I got a 249 MB update today in-game and then I was forced to download 17 resources, just what is this for I had asked my fellow mates they didn't get
An update like this
@rugged dune
Anyone getting ping problem.my internet is fine but I cnt login
#questions what is the email of customer service ?
@slender dragon u got update on store or in-game
what is the email of customer service ?
@proper smelt i had that too just now. I restarted my wifi. Maybe that will help
@midnight gorge in game 250 MB update then it's saying to download 17 resources I have downloaded some already
@wraith dove PUBGMOBILE_CS@tencentgames.com
@@slender dragon bro what is device name
Poco X2
thank you
Is there any idea to give extrem graphic for oppo f11 pro ? 😩 😫
Plzz someone help
I wast just playing normal classic squad and after one match I got thiss
I didn't even use hack or any glitch
It's the 2nd time I got without any reason
@dusk snow we can not help you, you have to undergo this observation.
Or you may contact custon support
But why am I getting this
Due to suspicious Gme activity
we can not help you.
@dusk snow
how to download pubg kr version?
@halcyon mauve:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi guys, I had a great idea that will definitely help thousands of players with the same problem as me First I will explain the situation: Recently I am using the game's gyroscope, as I find it much easier to control the recoil, but I stopped using the game's snipers and DMR'S because the gyroscope ends up getting in the way.
Now the solution I thought: The game team could create an independent gyroscope system for each weapon, that is, the m4 I would leave with the gyroscope on, while the m24 I would leave off so the gyroscope would not interfere
If you liked the idea, help me spread the word until I get to the game managers. Thank you heart
Hello anybody here
@halcyon drift:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
my pubg account is hacked i was only have 1 linked account on my pubg and the hacker have it and linked on twitter account and i dont have any reach on my account only email login i can login with email only please help me I contacted in game support and email at pubgmobile_cs@tencentgames.com please help me
@mental plaza #old
@old bolt you need to contact in game support the email is more for general questions. We cannot help you with account related issues.
If the in game support is not answering quickly what should i do
the hacker will sell my account and the support not answered me on time
@old bolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to #faq 5.3 @old bolt the wait times will be longer due to covid 19 there’s nothing to make it faster apart from being patient.
@boreal sinew we only provide support for PUBG MOBILE global version.
hi i have issue
Major glitch with air drops
It's not really something you see
@night cloak it is lag and ping
@whole whale if the graphics are available on your phone you can try suggest to get higher graphics in #old but there’s no way apart from tencent updating it for you themselves.
@trail jacinth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Bro I have a hacker to report he made a video of sharpshooter hack but I can't paste his username because he has symbol
i have a video but it not coming
@lost anvil was it a YouTube video
@night cloak i have a lag and ping is so bad and my network is good for gaming
@lost anvil Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
@pastel mesa have you tried a different network.
yes
and i changed my mobile to
@night cloak
my network speed is 10mb/s
@night cloak
Wait patiently please I’m asking a member of staff what to do 👍
and i changed my mobile to
@pastel mesa This days server is overloaded due to high players even me and friends get high ping
@pastel mesa there’s not much you can do apart from report it in #old and wait patiently for it to be fixed
what can i di@lost anvil
@pastel mesa did u try change language or repair
@pastel mesa there’s not much you can do apart from report it in #old and wait patiently for it to be fixed
@night cloak true
Please can I’ve help my gf account got hacked someone is logging into the account and spending all her UCs and playing with the account
How do I get points in Season 14?
Hey! How can i get the beta version? Can someone share the link?
There ar 3 modes in this game which i and my friend likes so much
Gun game
Payload
Rage gear
And zombie
Tdm warehouse
But why you lock those modes please unlock for 24*7
giving your feedback in #old is enough, you don't need to post that here too, @steady ginkgo.
check #news, @cyan lion.
How do I get points in Season 14?
@glossy drum are you referring to Rank or Royal pass ?
If i use Gfx tool in my second accout can it will effect my Main account
Use of unauthorized third-party software or methods, @zealous remnant, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Cheaters are still using ESP hacks. What is happening to this game? Should rename it to cheaters battle ground maybe
@soft sparrow found it thank you!😄
hello, you can refer to subpoint2.5 in #faq, @jagged wharf, and then contact costumer service.
please give your feedback in #old, so developers can look into it, @night cloak.
How can I contact the customer service she cannot log into the account.
only second account will be affected, @zealous remnant. although we do not recommend using GFX.
is she locked out, @jagged wharf ?
@happy birthday lookie can u tell me some tips for constant fps??
read subpoint4.9in #faq, @blazing prism.
Ok..
When will be reopen chat for reports hackers?
we don't have specific date, @night cloak, but it will be opened again ASAP.
Can PUBG introduce a training mode which could be played offline?
@soft sparrow high ping issue after 3mb update
Thank you
Hallo
Bitte helfen Sie mir und senden Sie meinen Fall an das angesehene Team, um das Verfahren, das auf meinem Konto durchgeführt wurde, wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen Herunterladens von Malware aufgrund der Anzeigen, die in vielen Anwendungen erscheinen, gesperrt. Ich habe dies nicht bemerkt. Ich bitte das angesehene Team, das Erscheinungsbild meines Kontos wiederherzustellen und mich gemäß dieser Nachricht so schnell wie möglich abzumelden. Ich spreche meinen Fall an Sie.
Geschichte des Verbots
2020/08/08
iD PUBG
5265940366
@keen ivy English.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
it seems to be from game's side, @untold ferry, however refer to subpoint 4.9 in #faq.
if that didn't work Try following common troubleshooting tips (https://www.google.com/search?q=how+to+solve+high+ping+in+mobile+games) or wait patiently for next update.
@shut pond:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi
how may i help, @hardy palm ?
@hardy palm it's only on OnePlus devices. I have the OnePlus 8pro. It is epic
They're testing it out now for a month or so. They'll probably have it up for more devices in the future
But it's on red magic 3s and black shark 3 and 3pro
it was cooperation between the two companies, we can't do anything, @hardy palm. your device may suppoer in future.
Why I can't report a cheater
the channel is closed, @barren lark.
@hardy palm 90 fps is only available on selected OnePlus devices
Hello, @barren lark!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Ok 😔 Thanks ❤
Where can i know that what team has been qualified to group stage in EU?
@hardy palm Told ya, only on OnePlus for now. In the future they may launch it on others
Where and how I can send my video and report this cheater
you can report hackers in #cheater-reports and in-game ,@barren lark, however you must read the pinned message in the channel and write your report accordingly.
also you must obtain Rare role
Hello, @barren lark!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@subtle cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how i solve this proplem?
Where can i know that what team has been qualified to group stage in EU? <@&481161015728406538>
refer to subpoint 4.10, @fast light.
Where can i know that what team has been qualified to group stage in EU?
@midnight cipher @warm wren Can help you regarding that
@soft sparrow i don't know what to do
will be announced on pubgm esports socials
i wanna an answer for my proplem
@fast light
@soft sparrow this proplem from my internet company and they don't support online games
@warm wren thank u
in this case, we can't do anything, @fast light.
you see the wi-fi icon it load in the picture @soft sparrow
as i understand, you say me that your internet company is not good right, @fast light ?
@soft sparrow i mean they don't support online games
did they block PUBG mobile, @fast light ?
no @soft sparrow
is it just slow net ? @fast light
no it faster @soft sparrow
in this case you may contact CS, @fast light, they will help you with this issue.
@soft sparrow okay thank you ❤️
More than a month ago I said this cheater is banned. He's not already banned and he's still playing, hope justice done
are you sure if they are same person, @desert marten?
are you sure if they are same person, @desert marten?
@soft sparrow
Yes, 100% sure
understood, @desert marten.
You can contact the customer service via the game settings, @crisp shore. Refer to subpoint 5.3 in #faq for further instructions.
can someone explain to me how this works
I don't see how they can give you uc thru player id
anyone have any idea when game stop these hackers?
it has been over 5 months and every match there 5-10 hackers
@zealous turret it’s a simple process and a trusted site
Just put in your ID and select whatever you’d like to purchase, and then simply do the transaction
pubg for god sake fix rendering glitch im sick of it after every update bugs and glitches increase and u dont even care to fix them wtf why r u sick people doing this to us
if you believe so, talk with CS in-game, @noble glacier, only they have the ability to do something about that
Sorry what "CS" means
Costumer Service.
I already did but they keep avoiding me
I formated my tablet but still the sam problem
@noble glacier I had a buddy who got that same message and didn’t do anything. Try restarting your phone/tablet. That’s what he did and it cleared itself
@noble glacier:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@terse folio:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can i become the leader of a clan if the current leader has not played for a long time?
hello
i want to know the best settings to run a gameloop emulator
and my pc isnt bad at all
Type .emulator in #481204134859505684 to get acces to #emulator-support and you can ask there, @kindred parrot.
@night cloak No, however you can try to contact customer service via in-game and see if they can transfer it.
My Facebook account was hacked and my account was stolen in the game, and now I cannot recover my account. Please help me in returning my account, I spent a lot of money developing M4 and M7 in order to be unique and now I cannot log in
NAME: KSA々SADIQ
ID: 5242175339
The account was linked via e-mail and received the code, but I get a login failure message
I appreciate your cooperation with us
Please refer to subpoint 2.8 in #faq for further information, @wanton silo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We can help me ?
Contact Facebook customer service to recover it, @wanton silo.
The hacker changed the Facebook email
The social media account or the pubg account? @loud helm
@wanton silo Unfortunately I am unable to assist with that, please do contact facebook.
You recently linked the account to an email
@loud helm Please do contact facebook we are unable to provide assistance if the facebook was hacked.
I will never use only Facebook again
When I register via e-mail, I get the code, but the message "Unable to log in" occurs
@south zodiac:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vivid merlin can you help to get the pubgm account back before he unfriend everybody on my list
Like i said, we are unable to help if the facebook account was hacked, please contact facebook. @wanton silo
@loud helm You can try to talk to in-game customer service but there is not much they can do if the facebook was hacked.
The account is linked via e-mail
I receive the login code but the message I am unable to log in comes
@vivid merlin but I don't really need my Facebook what I need is my pubgm account😭 😭 😭 this the second account hack
What about AMD GPU render no fix ???!!!!!
Why is it not possible to log in via e-mail and have a verification code?
Try with e-mail and password
We can help me !!!!
You can now access #emulator-chat and #emulator-support, @buoyant salmon. Revert this at any time by sending .emulator in #481204134859505684.
I have the email linked to the game Why can't you?
Like i said, if the facebook account was hacked there isn't much pubgm can do to help, you can try to contact them to see if you are able to link the account with another link and remove the facebook one. @loud helm
Need to contact Facebook
The logging in via email is bugged @wanton silo as it still in beta it’ll run a lot smoother when it’s been updated.
Can we have the pmco official results or tencent cannot do that
My account is hacked and I have a way to log in by email and the code comes to me in the mail, but I can't log in
The logging in via email is bugged @wanton silo as it still in beta it’ll run a lot smoother when it’s been updated.
@night cloak

Hey, i have a bug. I have Iphone XS Max and i cannot hear anyone from my teammates and the mic doesn't work also. It has worked, but now this bug happened like 2 days ago. Tried to reinstall, and still same problem. Any solution?
@mystic talon have you tried a repair/restart device if that doesn’t work report it in #old.
@wanton silo use another social media or try contacting in game support we cannot help you any further with account related issues.
@icy forum do you need help.
@drifting jay report it in #old we have no information regarding if/when it’ll be fixed.
Hello, I am a PUBG Mobile player .. During my game I was disconnected from the game due to a network bug .. The network client was contacted and the problem was solved .. Please open the account and thank you
@sweet plume you can file a claim or use the email provided in the screenshot. We as the discord community cannot help with account related issues.
THANK YOU FOR HELB ME @night cloak
Oh mb @night cloak I didnt know this was in the support channel
But I can report a problem
👍
@icy forum have you tried a repair reinstalling or restarting your device?
@icy forum is the option there for you to switch graphics ?
Ight
Is there any mods or anything i can talk to please. Its urgent
How do I activate a bromamce title?
@queen bronze ask your question.
@dark fable you need a certain amount of synergy with the person to get the title.
@queen bronze:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@dark fable you need 1000 synergy with the person to obtain the title.
I wisj there was a 50v50 game mode
Ok
👍
I need help bad so I got hacked awhile back and I’m unlinking my hacked twitter at the moment and the hacker linked a email/phone number to my account is there any way to remove this
When will PUBGM release the AKM Roaring Tiger Upgradable Gun in the Global Version?
@vivid zinc currently there is not not you can always try in game support tho.
@grave lava there’s no information regarding your query.
@dark fable did you get it I seen you talking in #pubg-mobile.
#old for feedback @night cloak.
Hello
How can we help you @fading geode
@mortal wigeon I can't help answer those questions only you can.
Oh i'm wrong of channel sorry
I want to help.
@mortal wigeon you’ve been answered before. Please refrain from repeating the same query multiple times.
Ah
@fading geode do you need help now ? Discussion channels are #chat & #pubg-mobile.
Someone know the list of teams to pmco Europe
Inviteds and news qualify
@fickle lantern the social media account will be unlinked in 7 days.
It can be disabled?
Yes when you login with that social media it’ll cancel the unlinking process @fickle lantern
You can contact in game support to have there social media removed or if it’s your Facebook contact Facebook and get him kicked off your Facebook.
As soon as he logs into his account, he will immediately be offered to cancel the process?
I’m not sure it gives a option it just cancels it.
If 7 days pass and the account is not connected, will he be able to log into this account again?
@quick pivot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Not unless he’s connected it to another social media @fickle lantern
Ok, thn
can you help me @vivid merlin
Whats wrong? @quiet steeple
@quiet steeple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is Xiaomi Mi Note 10 Lite will be supported by 60 fps in next updates?
@lunar barn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible, Love You Pubg Mobile From PhoenixOS Poor Gamer
Hello i am looking for help
My pubg account was hacked then i was able to recover it back and i was able to link it with all available ways but the account was saved at the hacker pubg application and he keep signing into my account how can i stop him
You can now access #emulator-chat and #emulator-support, @upbeat dove. Revert this at any time by sending .emulator in #481204134859505684.
Hello is the unlink hacked account option back on ? My account was hacked and I am trying to unlink it
i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible, Love You Pubg Mobile From PhoenixOS Poor Gamer
Hello PUBG. I'm playing PUBG Mobile and my account has been hacked by someone else. I have proof that this is my account. Please help me
Please help
I am not abel to link email or mobile no . When i link and enter verification code sometimes it says password incorrect n sometimes account incorrect please help asap
Please help
I am not abel to link email or mobile no . When i link and enter verification code sometimes it says password incorrect n sometimes account incorrect please help asap
Help please also password option is not showing
@winter forum please do not spam the email login feature is in beta so it’ll be buggy give it some time and try again if your problem still continues wait for a update to fix the feature.
@calm pelican please contact customer support in game we cannot help with account related issues.
@upbeat dove #old
@fathom frost you can unlink social media accounts yes but I recommend you contact customer support to unlink.
@night cloak please contact in game support regarding your issues as we cannot help with account related issues.
Any one give me permission to report Cheaters Channel
I need to report Cheater
@night cloak no information regarding your query.
This was cheater stats
@night cloak the channel is currently closed so the current reports can be processed. When it reopens you’ll need to be mee6 level 10 to gain access to the channel.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak no information regarding your query.
@night cloak i mean when a new device comes the extreme fps coming with optimization update?
It’s all device dependent. But yes normally newer devices will has the option.
What happens if we play PUBG in ipad view on Android
It’s all device dependent. But yes normally newer devices will has the option.
@night cloak
So in newer devices the option comes with pubgm update? Or newer devices will have the option directly?
Is telporting a couple metres also come under hacks?
Why ancient event is not available in beta version
They should already have it @night cloak
@clever cargo because they’re tearing new maps.
@slow roost it can be but normally it’s just there connection is horrid
And I killed my teammates with gun what the helk
Guys anyone has a discord server that organizes FPP scrims
Oh.....but like a knocked out enemy went inside his squad house like real quick
@green hornet have you tried using a different connection?
why don't you check the last game patch. it's not only my problem it's happening with many players
@night cloak yes sure
Hello help!!!!!!!
My Twitter was hacked and the cheater is using my PUBG account to play!!! I tried to unlink but everytime he logs in, it will be revoked
I tried to revoke access on twitter too but pubg still has access to it
@noble trellis you’ll need to contact in game support to get it unlinked, we cannot help with account related issues.
What is this behaviour pubgm 😅😅😆
@lone rivet restart the game
Done it several times 😅
It’s not PUBG it’s BUG-G
beta not opening on ios !!!
@night cloak thank you I will try
Hahaha always bug
@golden sparrow & @onyx spoke if you don’t have any questions please move to #chat
beta not opening on ios !!!
@dapper raft Yes, the team is aware of this problem they’re trying to buy another certificate for beta. The beta will be on iOS soon.
Hello, @marsh skiff!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Report him if you find suspicious
beta not opening on ios !!!
@dapper raft same
Some say it is some say it isn’t
@clear ocean it’s available for selected people but it anti globally available.
In pubg beta server a cordinator gave me the link
But the app that is downloaded keeps on crashing
Yes just wait until it’s actually available for everyone then it should work fine. Patience is key 
😒
@night cloak tdm does not start in 2 min and i am only one in tdm map for 2 min. Fix this glitch
Hi good morning when coming character ochaers event
Hi good morning when coming character ochaers event
No ETA on such events, @elfin needle. Stay tuned.
@hexed holly:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Pubg battle shop items are not refreshing every week.I reported this issue for more than 3 times and no response.Can i get some help over here atleast?
You mean the redemption shop @ocean spear ?
Yes @night cloak
Have your inquiry asked in the PUBG MOBILE India Discord Server, @ocean spear.
Its like this for more than 2 weeks
@night cloak Do you know any solution for it.I reported this already thrice and got no response
@ocean spear no I do not us discord people are just community. Follow what piston just told you they’ll have a answer.
Ok
@digital night Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
Hello, I'm trying to connect 3rd link email with my pubg id but it keeps saying "Action taken too quickly"
The email linking feature is in beta, @fickle sparrow. It should be addressed and improved in the next update.
Oh okay
My twitter account got hacked
@grand meadow please contact twitter.
and if's linked with pubg what should i do
I already contacted twitter but no response
@velvet quartz, let me know how you managed to do it in #pubg-mobile
Hello, @digital storm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Where can i find 1.0 beta ?
And my pubg account is linked with twitter and google play games and email but i forgot the email , the other thing is the hacker got into pubg with newer version so. I lost access to my account through google play games
What should i do
Remember to not share your social media account details with any third-parties or to unknown websites, @grand meadow. Your account is your responsibility—if possible, change your Twitter password and enable two-factor authentication for an extra layer of protection. In addition, contact the in-game customer service for further assistance regarding account related issues.
To whom should i contact if i want pubg to unlink my twitter account ?
i need arabic supp
Cuz i sent many emails but no response @celest shadow
You can contact the customer service via the game settings, @grand meadow. Refer to subpoint 5.3 in #faq for further instructions.
or arabic server plz
discord.gg/pubgm-mena, @fresh latch.
@celest shadow ty
You are welcome.
What should I do regarding this ?
I deleted the game and downloaded it several times and still the message is appearing
Is it a bug?
@fresh latch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
As I mentioned earlier, keep your social media accounts safe, @wheat field. Do not share it with third-parties or anyone else. Such error may be because your account was accessed by an unauthorised person. It should be resolved within the next update or so. I suggest that you change your social media passwords and enable two-factor authentication if possible.
I have changed all my password and everything linked to this account
Hope it gets solved until next update
Could you elaborate?
@wheat field just go to gameloop EMU the main screen and update the google play service
and close it and login again
Gameloop is an emulator however.
Ha but can I acces it on my mobile?
Quick question, when is the channel for reports going to be re open?
So I have to download gameloop from Google I guess @silk condor
@digital storm it’ll reopen as soon as the current reports have been processed.
@wheat field it’ll be fixed in the next update there’s currently no work around.
@night cloak alrighty thanks.
👍
My RP is going to go waste
Okay your account safety is your responsibility. Please move to a discussion channel.
This ain't done , I have been facing a lot more bugs recently like mic glitch all the times when I play custom room matches
Where is discussion channel@night cloak ?
#pubg-mobile #chat.
You’ve been told what to do by a member of staff.
Ok
From where I can have role to add video cheater and hacker ? @night cloak
@silk condor Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
The #cheater-reports is currently closed it’ll reopen when the current reports have been processed. You’ll need mee6 level 10 to gain access to the channel when it reopens.
when erangel 2.0 will come?
We currently do not have a specific release date for the upcoming update, @true wasp. Once we do, we will publish further information in #news.
Excuse me
Can an Arabic keyboard be used in the gameloop emulator, or is it considered a violation ??
You can now access #emulator-chat and #emulator-support, @thorny cedar. Revert this at any time by sending .emulator in #481204134859505684.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
@night cloak yes state your issue please
Hello I have to report a couple of cheaters but I don't have permission to send message in report cheater group!
It's better to use the default keyboard in emulator @thorny cedar
How to download beta pubg on pc?
so i play on emulator can i tell you here?
You cannot @torn hawk.
@torn hawk beta is strictly for mobile devices
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
@night cloak ok
@odd linden you need to have level 10 in this server.
How to increase level? @night cloak
Keep chatting in #chat and #pubg-mobile to increase the level.
Make sure to follow #735483472432594994
@odd linden Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in game.
There is to download from ld player beta pubg
Playing beta version in emulators is against the ToS, @torn hawk
@night cloak I didn't understand
You'll get ban
@night cloak But the default does not contain Arabic and I do not know how to speak English ..
Is there a solution that does not cause a problem for my account ??
@night cloak oh k
@thorny cedar use #emulator-support
Anyone help me to get my account back
Help me...
@night cloak ok .. i am sory
Someone is using my account
Please refer to subpoint #2.8 in #faq for further information, @golden brook. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@still edge you need to wait for an update, make you haven't shared your account with thrid parties and download the game only from official stores. For further contact in-game customer service.
@night cloak waiting since last 2 months
Contact in-game customer service
Okay
Hi is there any way of changing the email address or unlink it from my account and could you reconsider it thanks
It is not possible for now, @reef jacinth as the feature is in beta version. Feedbacks are welcomed in #old
Hi. Does anyone have the beta version patch notes? If yes, please send me
Thanks
@uneven lily you can find it in the beta server, only the one who is selected can have the access. and the registration will start within a few days.
Can i have the link for the beta server?
I need a help
You can apply for the PUBG MOBILE beta program here, @uneven lily:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
Accessing the server without registering will lead to a ban @uneven lily.
@golden brook state your issue!
My pubg account was stolen and using by sumone
Please refer to subpoint 2.8 in #faq for further information, @golden brook. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Ok
Where I want to talk about this
Follow what the bot said. @golden brook
Hello guys..
Could you please help me I lost all my uc ..
Someone hacked my account and removed all my UC.
Plz help me
You can contact the customer service via the game settings, @wheat elbow. Refer to subpoint 5.3 in #faq for further instructions.
I would like to ask for assistance about my ping, From yesterday when I got into a match 60% of times I got 190 ping even though when I check the Asia server it was around 80 ping sometimes I could get good ping but most of the time it's the ping I usually get on NA server
is now beta available in ios????]
I have this problem how can i solve it from@ yesterday
It will be available soon, @sullen palm.
It will be available soon, @sullen palm.
@celest shadow whenn!!!!
Do not share your account details with third-parties, @potent fable. Be patient and wait for the next update for the issue to be resolved.
No ETA on that, @sullen palm.
No ETA on that, @sullen palm.
@celest shadow please release it asap!!!
@celest shadow the next update when ?!
Any tell me when nxt season of crew challenge start????
We currently do not have a specific release date for the upcoming update, @potent fable. Once we do, we will publish further information in #news.
@storm flume bro tell when nxt crew challenge start
@storm flume thank u
@dry coyote, avoid using the word "ban".
When will Crew challenge start ?
Ok bro
You will need to use a mobile phone to play the Bonus Challenge, @dry coyote.
@true flax bro I have same doubt
Hi., am an emulator player can i play bonus challenge. Is there any problem on emulator playing bonus challenge. Anyone tell me please if an emulator get problem because of playing bonus challenge
@dry coyote you cant
You cannot use an emulator to play the Bonus Challenge, @dry coyote.
@celest shadow what happens if I played in emulator?
@storm flume when is the next crew season coming?
You'll most likely get an error notice, @dry coyote.
Yeah ok
@celest shadow the problem just on this mobile phone i have another one and the game works on it
I don't quite understand, @potent fable. Could you elaborate?
@celest shadow bro when nxt crew challenge start
I don't have any information on that matter, @long saddle.
@celest shadow I have 2 iphone I downloaded pubg on the other one and tried to open the game and it worked there but this mobile which was the basic one were I played from the beginning this message appears to me
Please fix this TDM bug
Sponsor
Hi, can a third part game launcher give problems with my account? Is safe in your opinion OXO game launcher?
It’s not safe to use third party software it puts your account at risk of a ten year ban @sweet cedar
Thank you😎
hi will there be payload 2.0 in pubg beta v 1.0
@manic moth no information regarding your question @manic moth
ok
@everyone how to set DNS to 1.1.1.1
Use the DNS Changer app if you are on android, @pastel jungle.
@pastel jungle changing dns would not affect your gaming experience tbh.
@vestal viper, they say it fixes the voice chat issue.
Yeah
It is telling sever timed out
@night cloak help me please
@pastel jungle, the screenshot you shared is the one.
Thanks

Facing ping problem continous 140ms in asia server from 3 days please fix this isaue
Facing ping problem continous 140ms in asia server from 3 days please fix this isaue
@peak pasture
I have 180+ ping
@peak pasture, please report the issue with your region, ingame numeric ID, internet type and device model in #old.
@vestal viper:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
First one
If server support says something then it’s true.
Next update you gave to anti- cheating system
If server support says something then it’s true.
@night cloak help me please
Then why is the unlinking option introduced ?
But will it unlink ?
Because as per screenshot it says it cannot be unlinked
If you use the unlinking feature it should unlink yes.
???
@celest shadow can help you @snow sky
Who is piston
Tencent staff ?
No.
@night cloak then don’t bother
@night cloak a memeber if staff will help you.
Ok when
@snow sky there’s no tencent staff here.
Shortly @night cloak
@night cloak what seems to be the issue?
There are if you find them
Facing ping problem after update of ancient templ
I have seen many players including me are not getting guranteed reward in 5 spins in the pharoh event. I Spin 5 times and did not get any legendary or mythic. I only got that pharoh coins. I think this is a glitch or bug. Please improve this. And please send me something. I waste my 300 UC
Id~ 5230554469
But can’t send mesaages to them
@night cloak what seems to be the issue?
@sharp onyx my beta version is loading only
If anyone knows then let me know
Wrong sorry
Hello
I have a problem. My Facebook account has been stolen and I want to cancel the link, but I am not able, because everything that cancellation enters the game and its link account with Twitter and an email. I want to disengage Facebook as soon as possible.
@night cloak can you please do an internet speed check and post the result here?
I have seen many players including me are not getting guranteed reward in 5 spins in the pharoh event. I Spin 5 times and did not get any legendary or mythic. I only got that pharoh coins. I think this is a glitch or bug. Please improve this. And please send me something. I waste my 300 UC
Id~ 5230554469
@strange stirrup contact in game customer support
Facing ping problem after update of ancient templ <@&481161015728406538>
@night cloak can you please do an internet speed check and post the result here?
@sharp onyx ok
@arctic portal don’t ping that role
@night cloak Stop downloading maps & resources. Already told you
Ok
@arctic portal you’re elite how do you not know that you’re not suppose to ping that role.
That's the reason of loading
@night cloak Stop downloading maps & resources. Already told you
@alpine brook ok
Hi
But i am getting 140ms ping after update ,
@night cloak what’s your issue ?
@arctic portal ----> #old along with your device, UID and the network (data/WiFi) you're using.
Only mention the role in emergency cases.
@sharp onyx I did that and it wasn't helped
@night cloak i use jio 4g but i tested speed its giving me 14mbps Down/10mbps up
@night cloak i use jio 4g but i tested speed its giving me 14mbps Down/10mbps up
@arctic portal & i use band 40 Which is a Highest Speed Providr in Internet



