questions

[thorn flame]

Gb?

Okk

[limpid socket]

@clear lynx yeah, it doesn’t seem to work for iOS as of now, we need to wait

[thorn flame]

But m unable

🥺🥺😭

[sand path]

That's unfortunate

[lapis current]

Stango is doing live stream of beta PUBG mobile in iOS how it is possible

[clear lynx]

@limpid socket 🙆🏻

[sand path]

IOS Version only available to few.

[clear lynx]

Why so?

[sand path]

Android version doesn't require any approval. While IOS does from appstore.

You'll be able to download it eventually...

[clear lynx]

This is so unfair🥺

[sand path]

Please stop asking about beta version here.

There's a dedicated server for it.

[clear lynx]

Which server?

[sand path]

If you're unable to download it even with VPN. We cannot help.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @clear lynx:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[lapis current]

Can we download beta PUBG mobile in iOS by VPN

?

[clear patio]

Hi. I have a question about a year ago my account was hacked and I reported it to PUBG mobile with all the evidence provided but nothing as done to help me. What do I do?

[wraith brook]

@lapis current NOOOO

[sand path]

No harm in trying. @lapis current

[wraith brook]

No u can't

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @clear patio. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

I tried

[lapis current]

@wraith brook ok

[little holly]

Who is here can help me

Please

[midnight badge]

Carlo or Andy is best

[fluid creek]

Carlo @midnight badge

[midnight badge]

Ok

[onyx cairn]

#pubg-mobile @midnight badge @fluid creek

[glass knoll]

I'm a biggener can anyone play with me

[onyx cairn]

What's your issue? @little holly

[midnight badge]

Help@onyx cairn

[onyx cairn]

#activities @glass knoll

[midnight badge]

Carlo or Andy is best

[onyx cairn]

Ask this in #pubg-mobile

[little holly]

My account hacked and the hacker open my account with he’s email address so I need to unlink it if I can’t unlink I have to lost my account beacuse he will unlink my social media account I have 4day please help me

I talk with customer server

[paper linden]

ich habe keine der gesetze und regein verletzt und mein konto wurde ohne grund und aus versehen gesperrt id : ريشا

[onyx cairn]

English only, @paper linden

[little holly]

And this is answer whyyy I say I want unlink email he’s say me unlink social media account

Oh my good why like this

[polar marsh]

@paper linden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

@little holly check #faq 2.8

[brittle flume]

Please fix ping issue in Asia server. My region- India

[onyx cairn]

The majority of ping issues are on the user's end or due to a bad connection, please check both. There are also some points in #faq, which may help you to increase it, @brittle flume.

[little holly]

@onyx cairn this is not helped I think beacuse he always say to unlink social media account right I don’t want unlink any of social media account i need to unlink email on my account

[onyx cairn]

Why your mail?

[little holly]

That is not my mail do you understand I say you he is hacked my account and enter he’s email

[polar marsh]

@light glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[little holly]

He’s only open my account with he’s email

[onyx cairn]

Account security is your own responsibility. It's very hard to hack such accounts, unless you have given away your data. Recover and save your email address, change passwords and enable 2FA.

[little holly]

@onyx cairn listen he’s hack my Facebook account but I get it back and change password he’s can’t join now with Facebook but he’s link he’s email and open now every time please

[vagrant forum]

If the email isn't yours then contact them again with the proper details, @little holly, you may have provided some wrong information which is why they replied you that they can't unlink the account.

[onyx cairn]

Read above^

[little holly]

Ok I just say what say them and what I do for I can unlink email please

@vagrant forum

Not any one help me good

[shut crane]

where i get pubg mobile lite support

[little holly]

Ok now I will contact them again but need yours help

[vagrant forum]

Provide them the proper details, @little holly, such as when the hacker linked the email and which social media you are able to access the game with.

[little holly]

Ok now tell me what to do

[shut crane]

where i get pubg mobile lite support
@shut crane

[rugged ether]

I want to know my linked mail account in my pubg id

[little holly]

@vagrant forum Ok now tell me please to what to do I understand what you say but I need you say me now everything

[rugged ether]

How do I know my linked mail account? I don't know which mail id I have been registered in earlier days.

[spring zephyr]

@rugged ether I don't think that there is a way to check that, you should remember the E-mail that you linked to your PUBGM account.

[rugged ether]

@spring zephyr ok thanks .

@spring zephyr but I want to know that .it's a problem to me

[spring zephyr]

where i get pubg mobile lite support
@shut crane You can contact in-game customer service in PUBGML.

[night cloak]

@spring zephyrsir in gameloop i can't sign in to google play
it always says "try again later"

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@night cloak Use #emulator-support

[night cloak]

thanx

[full geode]

When the ping issue will be fixed?

[wheat pebble]

High ping@jio

[tight folio]

getting constant 140 to 160 ping after 3 mb update

[pale matrix]

my ping in server Europa 150-250 😐💔

In pubg steam 60-90

[celest shadow]

@wheat pebble @tight folio @pale matrix, thank you for your feedback. We'll look further into the matter.

[pale matrix]

@celest shadow in codm 50-70
Why so high really pubg

[grizzled fog]

I have a big problem in pubgm

[celest shadow]

How may I be of assistance?

[grizzled fog]

It says updating download list

[celest shadow]

Could you send me a screenshot, @grizzled fog?

[celest shadow]

It's downloading resources, @grizzled fog. Just be patient and wait.

[late tree]

I am also having a problem I have downloaded all the map still it is showing 0.0 mb/0.0mb

[grizzled fog]

But my friend didn't get the resources update why?

[late tree]

I will send the screenshot

[grizzled fog]

@celest shadow

Is it a necessary thing but why others didn't get the updating download list??

[storm flume]

Please refer to subpoint 4.12 in #faq for further information, @late tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[late tree]

Sorry my problem got solved

[celest shadow]

Is that the beta or stable version, @grizzled fog?

[grizzled fog]

Stable version

[celest shadow]

May I know your region?

[grizzled fog]

Asia

[celest shadow]

India?

[grizzled fog]

Yea

But idk why I'm only getting the update my team mates didnt

[celest shadow]

You should just let it download and update, @grizzled fog.

[grizzled fog]

Oh

Lol okbut why only me

[celest shadow]

Not quite sure however you should download the game resources.

[grizzled fog]

Hmm

Ok

But today's data is over for me. So rip

[minor flax]

Got stuck in this page

[grizzled fog]

@minor flax restart the game for few times it will work cause I had the same issue

It might also work for u

[minor flax]

It's beta version

[grizzled fog]

Oof

Idk about beta

[minor flax]

@celest shadow pls help

[storm flume]

You can now access #emulator-chat and #emulator-support, @minor flax. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Use #emulator-support instead.

[night cloak]

@minor flax FYI beta is not for Emulator and you're using it against the ToS of both the game and the emulator.

[sharp onyx]

Ban incoming soon. Play at your own risk

[night cloak]

[grizzled fog]

Poof

[tardy hatch]

When will be the ping issue gonna solve? constant 100ms after 3 mb update

[grizzled fog]

Rip

[tidal stone]

Hey, does everyone see their “current spectators” or is it just me who cant see it

[night cloak]

hmm some times it happens me to as well

[tidal stone]

Oh i see

[celest shadow]

As of this update, you should be able to view who is spectating you through the chat button, @tidal stone.

[tidal stone]

@celest shadow yes i know, but my friends would spectate me and tell me about it but when i check i wouldnt see their name on it

[celest shadow]

Send a feedback report in the #old channel, @tidal stone. Include a screenshot and a detailed description.

[tidal stone]

@celest shadow okay, thank you

[celest shadow]

You are welcome.

[wispy bronze]

Please help me in this issue 🙏😭

[wraith brook]

@wispy bronze You are already answered multiple times .

Contact Customer service

[round tusk]

Usually how long does the in game support reply in?

[celest shadow]

I have answered you regarding this previously, @wispy bronze. You may contact customer service or wait till the next update for a fix.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @round tusk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wispy bronze]

Nothing happened I talk already @wraith brook so many times

[muted lodge]

@wispy bronze try repairing the game

[wraith brook]

@muted lodge No need of providing information which is useless

[wispy bronze]

I done everything I talk with customer service I repaired and I also reinstall the game 4 times

Same thing happening every time 🥺

[muted lodge]

@wispy bronze its an in game glitch may be...many players are facing this issue..we will soon try to help you out

[celest shadow]

You will need to be patient till a support agent reaches out to your support ticket, @wispy bronze. Due to the COVID-19 crisis, wait times may be longer.

[green hornet]

can you guys please fix the ping issue?
after 3.78 mb update we are getting high ping.. before update i used to get 60 to 80ms now I'm getting 280 to 460ms..
Reported it through game no response.
i hope that you guys will fix it

@celest shadow when next update will come?

[storm flume]

We currently do not have a specific release date for the upcoming update, @green hornet. Once we do, we will publish further information in #news.

[balmy patrol]

Will 90fps update come for samsung s20 Exynoss variants?

[sturdy garnet]

ping issue problems guyz when it is finished?

[celest shadow]

Hello, @balmy patrol. The 90fps option will be available for all supported devices (with 90hz screen refresh rate) in update 1.0.0.

[wraith brook]

@sturdy garnet When u get a strong connection

[sturdy garnet]

please fixied it @merry sandal

i am use in mobile internet

and many players use game in mob net

almost ping above 60-70 now ping is 140-150

[wraith brook]

@sturdy garnet Can I see ss of speed test . Try to give atleast 3 tries

[sturdy garnet]

what is this

if pubg not fixed older bug and problems so why they gave new updates

[warped pagoda]

When will the hackers who were reported online be banned? I reported someone 3 days ago, now it's 12 stars, with 50% headshot. aimbot and wallhack and is not banned?

[wraith brook]

@sturdy garnet I think that's ur connection problem .

Why not posting Speed test results ?

[celest shadow]

You can check the status of your reports through the BanPan menu, @warped pagoda. You can access it through the top left of your screen.

[urban wraith]

Please fix this high ping issue

[wraith brook]

@urban wraith Where u live ?

[urban wraith]

India

[celest shadow]

@warped pagoda

[sturdy garnet]

itsnot my problem its all players problem

my internet is op

[warped pagoda]

@celest shadow
I did not report it ingame but on your site, the link that I got was from the supporter

[urban wraith]

i use mobile network And i got 60 to 70 ms ping after 4mb update i am getting this high ping @wraith brook

[wraith brook]

Speed test screenshot will help

[celest shadow]

That would take a while to process, it will be handled once the team that administers cheater reports reaches out to yours, @warped pagoda. Be patient.

[urban wraith]

@wraith brook what

[warped pagoda]

Okay

[sturdy garnet]

you r not admin @wraith brook

[wraith brook]

Did I said I am ?

[urban wraith]

@sturdy garnet my internet is also constant and i play other games too in others game like cod mobile i am getting 68ms ping then its pubg mobile problem clear

[sturdy garnet]

you not pubg team mem not staff don,t texting again and again

@urban wraith yup bro

its pubg problem

[sand path]

@sturdy garnet yes?

[night cloak]

@sturdy garnet watch your language.

[urban wraith]

@wraith brook see ping and jitter

[sturdy garnet]

i know

[wraith brook]

See download speed and most importantly upload speed

[urban wraith]

@wraith brook r u mad r u know about ping and jitter

[wraith brook]

Upload speed is important for getting low ping in Pubg

[night cloak]

@urban wraith Contact your ISP about this.

[urban wraith]

@wraith brook hey go to hell u fool

@night cloak my internet connection is truly perfect

@night cloak its pubg's problem

[wraith brook]

Oooof I am leaving helping others

[night cloak]

But the Download and the Upload speed is too slow, @urban wraith.

[merry sandal]

If it is a server-sided issue, it will be fixed with time. Please be patient. There is nothing else we can currently do at the moment.

[urban wraith]

@night cloak then why i am getting 60ms ping in cod mobile

[night cloak]

@urban wraith this is not cod discord

[urban wraith]

@night cloak ok i accept my download speed low then y my every Friend getting this issue

[night cloak]

It totally depends on the distance between your server and the game server.

Read the message from Arsalan^^

[urban wraith]

@night cloak then why r u not accepting its server issues @merry sandal he is a true man who know what's issue

[night cloak]

[urban wraith]

@night cloak r u don't have any knowledge

[night cloak]

*If it is a server-sided issue

Thank you for letting me know that. Have a nice day/night ahead.

Is gameloop emulator banned in India

[wraith brook]

Nope

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[wraith brook]

r u don't have any knowledge

[night cloak]

Is gameloop emulator banned in India
@night cloak please reply for this

[urban wraith]

@night cloak i know that but my question is i am telling and giving ss then if u also have some then i think u will also tell us the message @merry sandal did

@night cloak but u don't have any knowledge what u have blaming others stuff's

[wraith brook]

@urban wraith Get a better connection then you will get low ping 100%

[heavy vortex]

And some better education too.. Free advice

[urban wraith]

@wraith brook u go to hell don't help others

[wraith brook]

Ok sorry sir

[merry sandal]

If you're not looking for further support, please move to the discussion channels.

There's no need to antagonize anybody.

[glass belfry]

Erangle 2.0 link not working . Any solutions ?

[merry sandal]

What do you mean by not working?

[urban wraith]

@merry sandal ok i will move but some mods don't having proper knowledge about pubg mobile ping,jitter please teach those mods humble request @night cloak

[merry sandal]

Thanks for your input.

[glass belfry]

@merry sandal when i click on the link it just says reload

[merry sandal]

Maybe try a different browser, @glass belfry? Or a download manager?

[urban wraith]

@merry sandal yeah thank you too for your kind words

[celest shadow]

Try clearing your browser's cache before accessing the link, @glass belfry.

[empty apex]

When is pharah outfit coming to kr version

[celest shadow]

We do not provide support for the Korean version of the game, @empty apex.

[empty apex]

Ok

[peak topaz]

My WiFi has a speed of 50 mbps but still I am facing ping issues plz help me

[empty apex]

How can I get i formation about kr version @celest shadow

[sturdy garnet]

its pubg issue bro @empty apex

internet is cool

[urban wraith]

My WiFi has a speed of 50 mbps but still I am facing ping issues plz help me
@peak topaz

Now those mods please tell me why this guy having this problem. He is telling he have a wifi with 50mbps speed then why this issue happening with him @night cloak

[celest shadow]

@empty apex, I have no information on Korean version support or et cetera.

[sturdy garnet]

@merry sandal bro please fix thoa ping issue problem fast

[empty apex]

@celest shadow thank you

[celest shadow]

As aforementioned by Arsalan, if it is a client-sided issue—it'll be fixed sooner or later. Be patient on the matter, thank you for the feedback, @urban wraith @sturdy garnet @peak topaz.

[heady grotto]

Where i can report this hacker plzz tell me

[storm flume]

Hello, @heady grotto!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

@celest shadow Sorry for interrupting but he has upload speed 0.5 mb . What else he expects .

Isn't this a ISP issue

[peak topaz]

But what about me ? @wraith brook

I have 8.2 mbps

[wraith brook]

@peak topaz As Piston mentioned

[peak topaz]

Ok

[royal sonnet]

hi can i tell my pubg mobile account issue here?

[sturdy garnet]

@celest shadow ok bro

[urban wraith]

@wraith brook then how can u troll any person without any information

[wraith brook]

Whom I trolling ?

Please leave me now

[urban wraith]

@wraith brook u tell after seeing my ss ew that's .......

[royal sonnet]

my account got hacked. but it is not hacked with fb, google play or twitter i have a different type of issue. need urgent help

[dense topaz]

Will someone gonna help me to understand what is this safety observation period

[unborn onyx]

Can anyone tell me in which server bonus store is available

[night cloak]

@dense topaz check the pinned message in #news

@royal sonnet could you explain

[royal sonnet]

ok

[oblique vine]

In beta pubg mobile I can't enter into training grounds

[dense topaz]

Hey @night cloak my account got safety under observation again after getting released from 1 week safety observation . I’m doing nothing no hack no anything than why can u guys tell me explain me ? I have all recordings on YouTube all gameplay

[storm flume]

You can contact the customer service via the game settings, @dense topaz. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

https://discordapp.com/channels/393088095840370689/481197473403240451/735430077013295154
refer this^^

[royal sonnet]

@night cloak my Account is linked with facebook but my id got hacked. i thought i was facebook but it was not. actually what happened was my id was linked to a unknown google play account which was of the hacker. i also complained about this in the customer care.

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @royal sonnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sturdy garnet]

@storm flume

[storm flume]

Please do not use languages other than English, @sturdy garnet. Refer to #735483472432594994 for regional communities.

[royal sonnet]

@night cloak now what?

[night cloak]

@royal sonnet refer the #faq point

[boreal sinew]

how do I download PUBGM kr version?

[night cloak]

@boreal sinew Google it

[dense topaz]

@night cloak I did nothing

I can prove it

[night cloak]

@dense topaz contact in game Customer service.

[dense topaz]

They never help @night cloak that’s a big problem . bots reply there

[urban wraith]

@wraith brook don't help anyone with wrong words. if u don't have information just don't help. But don't troll or don't help with wrong words. Its support channel

[dense topaz]

Even I email but same thing automatic responses like same thing @night cloak

[night cloak]

There's nothing can be done from our side, @dense topaz and account related issues are handled by in game Customer service.

[dense topaz]

@night cloak tell me how I would I contact them in game service

[storm flume]

You can contact the customer service via the game settings, @dense topaz. Refer to subpoint 5.3 in #faq for further instructions.

[royal sonnet]

@night cloak i have one question. the hacker was not logging in from many days in my account so i logged in there and as there is a new unlink option i unlinked it, there was only 3 days left but unfortunately the hacker again logged in today and the request got cancelled as written there. so is there any way that the account can be unlinked without taking seven day?

[night cloak]

contact the in game customer service, they could help you.

[storm flume]

Use #activities to look for other PUBG MOBILE players, @quick jacinth.

[strong juniper]

5369732650
Harming teammates report please

[night cloak]

report them via in game

[strong juniper]

Every teammate is harmed by this player 5369732650

[whole yoke]

For some reason the Device Management is not in my settings iPhone 11

[strong juniper]

I have reported already but everyone should report the players like this 5369732650

[whole yoke]

I’m trying to play the beta

[strong juniper]

5369732650
Report guys

[night cloak]

@strong juniper that's not how things work

For some reason the Device Management is not in my settings iPhone 11
@whole yoke @sharp onyx ^^

[royal sonnet]

@night cloak i contacted them and they said we need the registration date which i was not able to give and they said that we need a proof that you are the owner even though i gave them the payment receipts

[night cloak]

you can find the registration date from the facebook settings

he'll help you about the beta issues, @whole yoke

[whole yoke]

Ok

Thanks

[royal sonnet]

@night cloak i gave them afterward but they said it doesnt match with our records

[weak vault]

y i dont have permision to send msg in #cheater-reports

[wise echo]

My beta 1.0 keeps crashing when i open it everytime.. in 11 pro max.. can anyone help me.??

[heavy vortex]

You need to be above level 10 in the server@weak vault

[wise echo]

@wise echo 😒😒😒😒

[slow roost]

where do i get roles

[wise echo]

My beta 1.0 keeps crashing when i open it everytime.. in 11 pro max.. can anyone help me.??

[heavy vortex]

@slow roost Chatting in #chat or #pubg-mobile gives level up roles.

[royal sonnet]

@night cloak i gave them afterward but they said it doesnt match with our records

[slow roost]

there are only lvlup roles?

[heavy vortex]

@sand path ^

[storm flume]

You can now access #emulator-chat and #emulator-support, @open rapids. Revert this at any time by sending .emulator in #481204134859505684.

[sand path]

there are only lvlup roles?
@slow roost
Yes.

And emulator

[keen matrix]

Don't Said that B. A. N again

Or not you got automatically muted

[storm flume]

Hello, @heady grotto!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rich obsidian]

Any info from PMCO?

[heady grotto]

Pmco Pakistan Starting Dates Pubg ??

[night cloak]

How to report hackers?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[molten eagle]

How can unlink phone number o email from pubg?!

[sharp onyx]

@whole yoke

@molten eagle option to unlink email or phone number is currently not available

[night cloak]

Hi how can i get royalpass by free

[onyx cairn]

Team name and region? @rich obsidian

[wise echo]

@sharp onyx mine beta keep crashing in 11 pro max

Can you help me

[wraith brook]

@night cloak That's not something to ask here

[sharp onyx]

@wise echo If you have iOS 14 it might be the reason for the crash. This will be fixed soon

[wise echo]

@sharp onyx i am on 13.6

[onyx cairn]

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
@maiden ermine

[sharp onyx]

@wise echo Delete app, clear all game data, restart device, reinstall from link

Also, turn anti aliasing off

[wise echo]

@sharp onyx I tried everything... how can i clear game data in iphone..?

[agile canopy]

Should I get his id and say? Action will be taken?

[wise echo]

@wise echo anti aliasing.? How can i do that.?

[jaunty vigil]

Can anyone tell my which DPI this mean in the setting . Is it Mouse DPI or Display Pixel per inch

[sharp onyx]

@agile canopy no, action will be taken only if you have video proof of the person hacking in game

[storm flume]

Hello, @agile canopy!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sharp onyx]

@jaunty vigil assign yourself emulator role by typing .emulator in #481204134859505684 and ask in #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, @jaunty vigil. Revert this at any time by sending .emulator in #481204134859505684.

[wraith brook]

Who pinged ?

[night cloak]

@agile canopy #discord

[sturdy garnet]

now ms is fine

[night cloak]

Is it possbile to see in the future sanhok v2 like the pc version?

[spring zephyr]

@night cloak Maybe, keep an eye on #news.

[dusk skiff]

@onyx cairn When will pmco start???

[remote lake]

I wish Tencent add better rewards on events and soldier crates like Kr version. Those timed items and bp/silver coin/scraps & spray paints are not worth the challenges. With better reward & tougher event challenges/missions.

[spring zephyr]

@remote lake You can give your feedbacks in the #old channel.

[night cloak]

Hello

[polar marsh]

@eternal dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Bruh

126 kills in domination

[sand path]

Is that you @night cloak

[night cloak]

Yes

No3

[sand path]

#media would be a better place to show off

[night cloak]

No show off

😉😅

[ebon zinc]

Getting teleportation lag with 20 ping :/

[wraith brook]

I am in a matchmaking since 1h

[night cloak]

@wraith brook can you please send pic

So we can check here

[wraith brook]

I cancelled

[night cloak]

@wraith brook ok

If you face it again we will check with out server's

@wraith brook which server str you using???

[wraith brook]

Pubgm server yours ????

[night cloak]

No@wraith brook

I havbe

Have

Problem

Please help me

[weak vault]

pls ban him using hacks 2hrs back i played TDM match and hee came in that mach 100% he is hacker using aimbot and speed hack pls ban him comparing to last season this season so many hackers are comming pls ban him #questions

i dont have permision to send msgs in #cheater-reports section

pls any one give me reply

[wraith brook]

@weak vault The channel is currently closed to work on previous reports

@weak vault And report the hackers in game only or use the following link
http://cheater-report.pubgm.cc

[weak vault]

@wraith brook ok tq for reply

[night cloak]

I have

Problem

With new bete

It is telling telling

Please wait 300 seconds

And after that

Same

[elfin canopy]

@night cloak please ask in BETA server for issues related to PUBG MOBILE BETA.

English, @FTBヽADVIKYT#5016.

[night cloak]

So my friends friend account got demoted from crown to bronze v he texted me on whatsapp regarding this he has no clue what was going on can someone tell me why he got demoted/de-ranked*?

He might be using hacks

[celest shadow]

If his rank was demoted to Bronze V, that would be a sign that his account was suspended, @night cloak. Advise him to contact customer service for further assistance by clicking the "File Claim" button if he is not guilty.

[night cloak]

I am not able to play pubg beta

Please help me

Thanks I will forward this message to him.

[celest shadow]

You are welcome, @night cloak.

[heavy vortex]

Or one more possibility is that he might have teamed up.

[sterile raft]

مرحبا

[storm flume]

Please do not use languages other than English, @sterile raft. Refer to #735483472432594994 for regional communities.

[celest shadow]

We've previously answered your query, @night cloak. If you are still receiving the same error and if you still have not deleted it and reinstalled it again—please do so. It will take some time, but the reason you received the parsing package error is most likely cause the file was corrupted over the 6 hours period you were downloading the file.

[night cloak]

We've previously answered your query, @night cloak. If you are still receiving the same error and if you still have not deleted it and reinstalled it again—please do so. It will take some time, but the reason you received the parsing package error is most likely cause the file was corrupted over the 6 hours period you were downloading the file.
@celest shadow yes I do it and it works. I played in morning. But now it is telling please wait 300 seconds and try again later my net is good but same is coming

Help me please

[celest shadow]

Can you show me a screenshot of the issue, @night cloak?

[rigid valve]

When will 90 frame be available for Samsung

[night cloak]

Piston, all Indian users are facing this problem for sure.

[celest shadow]

Hello, @rigid valve. The 90fps option will be available for all supported devices (devices with the 90hz screen refresh rate) in update 1.0.0.

[night cloak]

*the ping issue

[vapid elk]

Hi

[night cloak]

Can you show me a screenshot of the issue, @night cloak?
@celest shadow I will after 1hrs because this is reading time my mom will scold me

[rigid valve]

@celest shadow Can u help me know this devices ?

[celest shadow]

Most likely, @night cloak. I've seen multiple user from India reporting the same. Worry not, if it is client-sided then it should be fixed sooner or later.

[night cloak]

👍

[celest shadow]

Could you elaborate, @rigid valve? I don't quite understand.

[night cloak]

Most likely, @night cloak. I've seen multiple user from India reporting the same. Worry not, if it is client-sided then it should be fixed sooner or later.
@celest shadow thank you

[celest shadow]

Feel free to ping me whenever you are available for assistance, @night cloak.

[night cloak]

Why tag me total?

Yeah my friend said that's what he did he played with hackers but not sure if he's telling the truth or not.

Anyway I will tell him about this also will the XF clan gets effected by this or should i tell him to kick him off the clan?

Feel free to ping me whenever you are available for assistance, @night cloak.
@celest shadow ok thanks

[dull swift]

Why bonus challenge take so long to match

[rigid valve]

@celest shadow I wanna know all the supported devices

[vagrant forum]

@rigid valve, most devices with a 90Hz display should be able to run the game on 90fps when the feature is released.

[night cloak]

Piston, pubg will not ban in India know

[celest shadow]

I see, @night cloak. The clan would not be affected by the ban however it would be best if you have the player kicked off.

@rigid valve, any devices that has the 90hz screen refresh rate.

[rigid valve]

@vagrant forum Yeah i know but i wanna know this devices

@celest shadow Can u tell me them ?

All of them

[night cloak]

@rigid valve Google it.

[vagrant forum]

I don't think there's a list for that

[rigid valve]

Okay

[celest shadow]

I do not have a list for that, @rigid valve.

[rigid valve]

Thanks guys ❤️

[night cloak]

Thank you for responding immediately, Have a good day :)

[celest shadow]

Likewise, @night cloak.

Piston, pubg will not ban in India know
@night cloak, no information on that. Should be fine for now.

[night cloak]

@night cloak, no information on that. Should be fine for now.
@celest shadow thank you

Btw recently two days ago OnePlus 8 pro get a update now it supports 90Hz

[polar marsh]

@vapid elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

@night cloak, that's correct.

[night cloak]

No promotion@night cloak

[vagrant forum]

Yes, @night cloak. The feature is time limited and will be made available for other devices that support it in the next update.

[night cloak]

@night cloak ok

[celest shadow]

@night cloak, no self-promotion.

[night cloak]

@celest shadow sorry

Awesome

[velvet vault]

Hi. Is anyone using ultra audio settings? Is it better now? I've tried it several times in the past and couldn't differentiate footsteps and all.

[night cloak]

@night cloak are you working in this staff

@night cloak if you are working

Please add me

[celest shadow]

#old, @velvet vault.

[velvet quartz]

I was wondering where on this planet we call earth, in this realm we inhabit, could I happenstance uppon the beta version

[celest shadow]

That would be #news, @velvet quartz.

Jump to the message here:
#news message

[fiery echo]

My bonus challenge points shop is stuck on this screen

[velvet quartz]

I appreciate your acts kind sir. I will rember this.

[night cloak]

Piston, sir/mam please add me staff I will help you I want to be this please.

[weak vault]

@fiery echo same problem for me also

[vagrant forum]

Rotate the device, @fiery echo

[night cloak]

Hold the phone vertically@fiery echo

[vagrant forum]

Turn autorotate on

[night cloak]

@night cloak please reply sir are you working

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fiery echo]

I did both of this doesn't work @night cloak @vagrant forum

[velvet quartz]

Why is Aribic such a broken language?

[night cloak]

Piston, sir/mam please add me staff I will help you I want to be this please.
@night cloak sir please reply

Send the video@fiery echo

[weak vault]

@wraith brook the link u given me to report hacker is safe link for me or not

[celest shadow]

Should be in the #news channel, @velvet quartz. Scroll up a bit if the link didn't jump you to the message.

[night cloak]

Can someone tell me what does this mean? I was playing a War match and i got kicked middle game saying this.

[vagrant forum]

@weak vault, the link is safe and official.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@frosty tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[weak vault]

@vagrant forum in that website asking mail id which mail should i give

@vagrant forum pls reply

[night cloak]

You can give any email ID, I suppose. The officials will contact you through that email ID only.

[vagrant forum]

Any email address that you have access to, @weak vault.

[weak vault]

@vagrant forum ok

[velvet quartz]

There was a problem parsing the package

Wtf man

[night cloak]

@night cloak lmao i get tht too but it was fix now

[celest shadow]

@velvet quartz, does your device have an extra 7GB free storage?

[night cloak]

i think its because the ping jumps around too much

[velvet quartz]

@velvet quartz, does your device have an extra 7GB free storage?
@celest shadow Its a brand new Black Shark. it definitely does

[night cloak]

And also faq 4.5 doesnt quite cover everything to do, there are no "ip changing" "primary dns" "secondary dns" settings, so idk what to do.

There was a problem parsing the package
@velvet quartz I think their is a problem in the apk. Please try redownloading the APK.

@night cloak u use wifi to play?

[celest shadow]

@velvet quartz, and have you enabled "Installation from Unknown Sources" from device settings—just in case?

[night cloak]

Yes i do

try using data

or reset ur wifi router

Will this thing keep on happening?

[vagrant forum]

@night cloak, install the DNS Changer app to change DNS. That should work.

[night cloak]

If i dont do anything?

[velvet quartz]

@velvet quartz, and have you enabled "Installation from Unknown Sources" from device settings—just in case?
@celest shadow Piston is big brain
try using data
@night cloak I live in the middle of nowhere. I have no data

[night cloak]

@night cloak if ur connection kept jumping yeee

@night cloak, install the DNS Changer app to change DNS. That should work.
@vagrant forum isnt that only for android?

Anyways ty.

gudluck owo

[velvet quartz]

i can't find it

[azure folio]

is unlink option time limited or it will remain forever?

[wraith brook]

@weak vault It's official site bro . Why I will unsafe link ??

[night cloak]

Forever@azure folio

[vagrant forum]

@azure folio should remain forever unless there's any issues with it.

[polar marsh]

@austere pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure folio]

can i avail it multiple times as wel?

[night cloak]

Yes

You can

[azure folio]

sweet

[night cloak]

[velvet quartz]

@celest shadow would you know how I can locate this setting?

[night cloak]

Google it@velvet quartz

[vagrant forum]

Yes, but the account that you want to unlink must be connected to the game account for at least 21 days, @azure folio.

[velvet quartz]

Google it@velvet quartz
@night cloak Gunther is a big brain indeed

[celest shadow]

Most likely in your device Settings under security, @velvet quartz.

[azure folio]

i initiated unlink 3 days ago... as per your info.. i stopped it until and unless i actually need that account unlinked.

stopping unlink midway... now how many days i have to wait to unlink again?

[night cloak]

this sound like a math exam question bruh

[velvet quartz]

It's enabled but I still get the error

Aaaaaaa

[vagrant forum]

@azure folio, 7 days in total I believe, I'm not sure. @celest shadow could you confirm it? ^

[celest shadow]

@azure folio, the unlinking process takes 7 days to complete. If you wish to cancel the unlinking process, just log out and log in through the social media account that is currently being unlinked and it'll automatically cancel.

[vagrant forum]

@velvet quartz you might have to re-download the file

[velvet quartz]

2% in three min

This is gonna hurt

nOw It JuSt SaYs QuEuEd wTh PuBg

I have 30GB storage available btw so I know its not that

[azure folio]

nice feature it is @celest shadow @vagrant forum thanks for info

[vagrant forum]

There must have been an error while the file was being downloaded, @velvet quartz.

[velvet quartz]

There must have been an error while the file was being downloaded, @velvet quartz.
@vagrant forum but how do I fixxxx it

[vagrant forum]

Re-download

[velvet quartz]

I did

[vagrant forum]

Still the same?

[velvet quartz]

Twelve times

I can screen record it

If you would like to see

[torn raven]

Hello

[night cloak]

@torn raven Hi, how can I help you?

[torn raven]

Will UHD graphics come to snapdragon 865 soon??🥺🥺🥺

[velvet quartz]

There is my error

Its like 12 seconds i think

[night cloak]

Will UHD graphics come to snapdragon 865 soon??🥺🥺🥺
@torn raven yes

[velvet quartz]

oR yOu CoUlD dElEtE iT aNd TeLl Me To PıSs OfF

[torn raven]

Thanks I have mi 10 5g and waiting for it badly

[sick sable]

Y is #discord-event not showing me

[night cloak]

Thanks I have mi 10 5g and waiting for it badly
@torn raven you can enjoy it right now by installing the beta version of PUBGM.

[vagrant forum]

Could you let me know your device, @velvet quartz?

[green eagle]

I want to report hacker

Can anyone help me

[wraith brook]

@velvet quartz Try using another browser or download manager

[velvet quartz]

Could you let me know your device, @velvet quartz?
@vagrant forum Xiaomai Black Shark. made by Tencent if I rember correctly

[green eagle]

I have proof

[torn raven]

@night cloak can I play with my friends if I only have beta??

[vagrant forum]

@green eagle, http://cheater-report.pubgm.cc

[valid phoenix]

Hi

[night cloak]

No, they also have to install the beta.@torn raven

As beta servers run differently from stable version of PUBGM.

[sick sable]

Hello anyone up?

[vagrant forum]

@velvet quartz the first generation black shark?

[torn raven]

They don't have unfortunately
:(

Thanks but

[velvet quartz]

@velvet quartz the first generation black shark?
@vagrant forum Yessir/mam

[sick sable]

I want to know y can't I see #discord- event

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sick sable. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

I'll try to look into the issue.

[spring zephyr]

@sick sable Ask in #discord.

[velvet quartz]

I'll try to look into the issue.
@vagrant forum a PeRsOn WhO dOeS tHiNgS. WoW

Bows

My life is a cesspool of Bs and bad luck smh

[rapid hamlet]

5152805563

نيشان

غشاش

[night cloak]

@rapid hamlet pls ask for support in English language in the global server.

[wintry notch]

Hello , i got banned for 10 years . Iam not a cheater or something else , can i talk with someone from the support? Thanks

[green eagle]

Hlo

[vagrant forum]

@wintry notch, talk to the in-game support.

[green eagle]

I want to share a video

I got killed by hacker

I have death reply proof

[vagrant forum]

Use the link to report them, http://cheater-report.pubgm.cc.
Or you can wait for a few days till #cheater-reports opens and report it there.

[tardy hatch]

please fix the ping issue!!!!

[wintry notch]

They can help me?
I dont think so , they will tell me , its a rules , i want to talk with someone not auto replay please.

[vagrant forum]

@wintry notch, the discord staff cannot help you with account related issues and bans. Feel free to use the File Claim option that appears in-game.

[wintry notch]

Iwill try , thanks dear @vagrant forum

[terse grotto]

I play one game or two in week that also to relax myself I logged back this week and saw my account banned for 10 years ...

My ranking not that high so I can easily make another account but still ban for what don’t know

[polar marsh]

@terse grotto:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

If it offends you, just don't play it. PUBGM MENA Team did a huge testing period before and asked all players about feedback, not even one player complained about it. @tough cedar

[tough cedar]

It's against our religion

[onyx cairn]

No, it's not.

[tough cedar]

Its

[onyx cairn]

Then leave it. Write some useful feedback into #old.

[celest shadow]

Farewell, @tough cedar.

[onyx cairn]

So no need to complain.

[celest shadow]

Don't bypass though.

[shadow compass]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @shadow compass. Remember to read through #faq before asking questions in the support channels.

[simple kindle]

Why did pubg mobile create seperate lobby for non gameloop players , we play in other emulators and android os so that the gam doesn't lag for us

[spring zephyr]

An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.

Use #emulator-support for further questions.

[simple kindle]

but i don't cheat

oh nd players cn use hacks in gameloop too ,, just say u guys wanna make money

[onyx cairn]

GameLoop is for free.

[simple kindle]

but it gets money as users increase

and also MORE USERS

more popular

[spring zephyr]

Gameloop has a better anti-cheat system. Please use #emulator-support.

[simple kindle]

but players can use cheat easily

[green night]

We need customization button for this in war mode

[short imp]

It shows I have not completed the Achievement of getting 20kills in a single classic match, but if you go to my stats and check season 5 I have already got 20 kills in a single classic match. Please help

[simple kindle]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @simple kindle. Remember to read through #faq before asking questions in the support channels.

[simple kindle]

another subject

[spring zephyr]

@green night You can give your feedbacks in the #old channel.

[simple kindle]

pls gv potato graphics support , the game lags too much , buildings don't render

i just want a lag free game

[spring zephyr]

@short imp Which achievement are you talking about? Can you share a screenshot?

[simple kindle]

@spring zephyr

pls gv potato graphics support , the game lags too much , buildings don't render
@simple kindle

[winter forum]

@spring zephyr Bhai why my pubg accout us not linking with email i use code but it's saying incorrect password????

[night cloak]

Need Help urgently

[bleak gate]

Why can't I log in ?

[winter forum]

@spring zephyr help

[short imp]

Sure @spring zephyr just give me a moment

[vagrant forum]

@bleak gate, can you explain that more clearly?

@short imp, I think it's because the achievement came way later as compared to when you completed it. Even I don't have the achievement.

[winter forum]

@AdiTya Bhai why my pubg accout us not linking with email i use code but it's saying incorrect password????

@AdiTya

[tepid kelp]

How can buy outfits in pubgm beta

[spring zephyr]

@winter forum Are you sure that you are entering the correct password?

[winter forum]

@spring zephyr It's not password its verification code and yes

[bleak gate]

@vagrant forum its like its cannot connect to my account

[winter forum]

sometimes it says account incorrect

[short imp]

Here look...

[spring zephyr]

@winter forum Can you share a screenshot?

[tepid kelp]

How can buy outfits in pubgm beta

[vagrant forum]

@short imp, please refer to my last message

[spring zephyr]

@night cloak Can you still access your PUBGM account?

[tepid kelp]

How can buy outfits in pubgm beta

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

@spring zephyr yes i can

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@short imp Maybe that achievement came after season 5.

[winter forum]

@spring zephyr There is a option in settings called link email or phone no i put my email and sended verification code came but when i typed it . it says incorrect password

[vagrant forum]

@winter forum, the email login feature is still in beta so there might be some bugs. Use a different login method for now and report the issue in #old.

[winter forum]

@vagrant forum someone tried to hack my account i need to put email or phone help me pls

[wraith brook]

@winter forum Try again later maybe it works

[winter forum]

@wraith brook U have same problem ?

[wraith brook]

Mine linked in the first attempt

But I know people who linked in their 4-5 attempt also

[winter forum]

😩

[night cloak]

@spring zephyr I am able to unlink but he open game everday so its not possible

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[floral moon]

i am facing this log in issue since 21st May, now today showing my account is banned why???how it's possible??

[wraith brook]

The hacker used illegal apps or modified game files

I think

[polar marsh]

@floral moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[twin gulch]

22 Days completed, but no any update for this issue.

[storm flume]

You can contact the customer service via the game settings, @twin gulch. Refer to subpoint 5.3 in #faq for further instructions.

[twin gulch]

@storm flume why every time same answers??

[amber cedar]

I unfollowed whrn my teammate was pracahuting . After i unfollowed my player jumped in speed and running like this. And looting also in same movement. After pressing jump. Movement change to normal. Forward this issue. Always after unfollowing teammate sometime we land fast and sometime slow.

[wispy bronze]

@twin gulch same here bro

[amber cedar]

@spring zephyr

[austere otter]

my profile get small with i open it

[barren warren]

Is this for all?

[storm flume]

Hello, @amber cedar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[amber cedar]

Lol

😂

[spring zephyr]

@barren warren Only for some One plus devices.

@austere otter Can you explain your issue in detail?

[wispy bronze]

@barren warren no only for OnePlus phones

[barren warren]

Thanks @spring zephyr I wonder when it will be available for everyone

[wraith brook]

In future it will available to all phones that support 90hz refresh rate

[spring zephyr]

@wispy bronze @twin gulch Only in-game customer service can help you with account related issues.

[vagrant forum]

Next update, @barren warren

[amber cedar]

My realme 6 pro also support 90hz so i will also get 90fps?

[wraith brook]

@amber cedar Future

Maybe

[amber cedar]

[barren warren]

Say buy to my iphone 8 plus then.. crap..

[wispy bronze]

@spring zephyr it will only fix in next update

[vagrant forum]

It should, @amber cedar, but I can't say that for sure.

[amber cedar]

That said that it will be available in all device. So my device also support 90hz

[wraith brook]

@amber cedar Have patience and wait

[wispy bronze]

@amber cedar I have realme x3 my device having 120hz refresh rate

[barren warren]

This is cool.. and hackers are still on the loose🤣

[amber cedar]

This?

[wraith brook]

Yes it will I think

[wispy bronze]

Only OnePlus device got 90fps gameplay

This time

[amber cedar]

I m talking about future 😅

[short imp]

When I was also landing in Erangel or Livik, even though I have got a fast internet connection and my ping stays at 20 to 30, my dosent render and everything is a blur for about 30 seconds I am not able to move after landing. Please tell me how do I fix this problem. This started to happen to me a few days back.

[vagrant forum]

@amber cedar, even though you have a 90Hz screen it might not support the 90fps because the device has a 720G processor which isn't that powerful.

@short imp, may I know your device?

[wraith brook]

@short imp Most probably a device problem

[raven geyser]

Hi, If I revoked pubg account from the facebook settings not from the game, then it will lose access to pubg account, the question is can I use the same facebook email to link with another pubg account or I can’t do this?

[amber cedar]

🥺😖

[barren warren]

This is a huge disadvantage then for device not supporting the 90hz

[wispy bronze]

The devices which sports extreme and 90hz refresh rate they will get 90fps may be

[vagrant forum]

@raven geyser if you want to link the facebook with a different pubg mobile account then you will have to unlink it through the in-game settings. Revoking access from facebook settings will just deny the login from facebook.

[frail field]

Hey PUBG MOBILE, my account was hacked by a bad guy, but I haven't played hack, I always report the hacks. I hope you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope you will pay attention to my request and wait for Your response / ID /number 5726603376 / Osama FreeIP

[amber cedar]

😓

[short imp]

@vagrant forum I play on a Redmi Note 4 but I asked a few of my friends one who plays on an iPad pro and other who plays on an Samsung galaxy S9 and they also seem to have the same problem and this never used to happen before even though I played on the same device.

[twin gulch]

@floral moon @wraith brook This answer is from Mohit= 1 hour a go hacker accesed my id.

he is unable to send msg.

[barren warren]

@amber cedar iphone refresh rate is only 60fps so it cannot support 90fps

[amber cedar]

Mine phone also get 40fps only at now😂

[raven geyser]

@vagrant forum it will deny the login through facebook and still I can’t use it with another account?

[spring zephyr]

@frail field Did your account got banned?

[wraith brook]

@short imp Your device is low , these type of issues are common for devices like yours

[vagrant forum]

@short imp, the render issue is generally due to weak processing power. I haven't really seen a high end device user complain about it. In your case it's the issue of the device.

@raven geyser, exactly.

[raven geyser]

@vagrant forum Ty

[short imp]

I have been using this device since Season 6 but it has never had this problem, and even my friend with and GALAXY S9 and IPad Pro are also having this same issue though their processor and Internet is great.

[vagrant forum]

@amber cedar, if the device only supports 40fps currently then it won't be able to run at 90fps at all in future.

[spring zephyr]

@short imp It's an issue with your device. Try repairing and uninstall resource packs.

[wraith brook]

I haven't seen someone with good device facing rendering issues .

Nope

[spring zephyr]

Try repairing and uninstall resource packs.
@drifting jay

[wraith brook]

Oooooof

[vagrant forum]

@drifting jay, render lag spikes and buildings not rendering are two different things. What he faces is buildings not rendering while landing, the reason of which is weak processing power.

[wraith brook]

Customs are heavy and normal devices can't handle it @drifting jay

Stronger ones can

[vagrant forum]

You could move over #pubg-mobile or #chat to discuss about it further.

[short imp]

@vagrant forum could you tell me in detail on how to solve this issue? I didn't quiet understand what you told..

[wraith brook]

@short imp Clean some storage first

[raw bronze]

Hello, I am playing PUBG Mobile and my account is linked to Facebook. Unfortunately, my Facebook account has been hacked and has been closed by Facebook, and I cannot enter the PUBG account again, and I need help to access my account again

[short imp]

I've got around 20 GB free out of 60 GB

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @raw bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant forum]

As I said its a device issue, @short imp. Devices with better processors don't face the issue.

[wraith brook]

It's your device problem mainly . You can try repairing

But it won't help much

[vagrant forum]

As for the Galaxy S9 it might be due to the Exynos processor, which doesn't handle gaming well.

[twin gulch]

@wraith brook Mohit need there questions answer sir.@floral moon

[storm flume]

You can contact the customer service via the game settings, @twin gulch. Refer to subpoint 5.3 in #faq for further instructions.

[short imp]

Okay thanks for your help..

@wraith brook Could you tell me how I can repair? Since I Atleast want to try...

[twin gulch]

@wraith brook he is saying, unmute him

[hollow pumice]

@vagrant forum hello as Pubg made pakistan own Facebook page but when i click on link of our own pakistan official Pubg page it takes me to Internation Facebook page instead of Pakistan 🇵🇰 why?

🥺🥺🥺

[vagrant forum]

You can repair from the loading screen. The third option on the right.

@short imp ^

[sharp onyx]

@hollow pumice please ask in the PUBGM Pakistan server

[short imp]

I must Log Out to do that right?

[hollow pumice]

And what about Ios beta version for erangel?

[sharp onyx]

@hollow pumice the link is in #news

[vagrant forum]

You can click on it while you are on the loading screen, if not then you will have to log out.

[hollow pumice]

But it won’t work brother wait i show u what it says when i open the ios beta

[short imp]

thanks I will try it now

[sharp onyx]

@hollow pumice you need to have atleast 6 gb of free space after the download

[hollow pumice]

I have 134gb free brother

[vagrant forum]

I realised that, that's why I deleted it. My bad, @sharp onyx.

[sharp onyx]

@hollow pumice then just try reinstalling again. Sometimes it takes a couple tries because CDN version is not stable.

[hollow pumice]

Okay so we can report beta bugs somewhere specific?

[vagrant forum]

You can, in #old.

[night cloak]

In #old ,@hollow pumice and mention it's PUBG MOBILE Beta.

[hollow pumice]

@craggy blade there is you can check international facebook pubg page they just announced a while ago

[ocean tulip]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ocean tulip. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Anyone here i want help ?

[wheat field]

I need help guys

I got a message

[polar marsh]

@chilly shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @wheat field. Refer to subpoint 5.3 in #faq for further instructions.

[wheat field]

@polar marsh I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@spring zephyr someone hacked my twitter account and i cant log in on my account

pls help

[spring zephyr]

@night cloak Can you still access your PUBGM account?

[urban wraith]

Is the high ping issue got fixed?

[night cloak]

yes and i do unlink but he still using twitter to sign in

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

i dont understand Sir ?

[limpid socket]

Go to #faq and read point number 5.3

You can find your solution there

[night cloak]

ok Thanks

[limpid socket]

👍🏻

[azure helm]

I have tried:
-Reinstalling
-Repairing
-Using another network
-Transfering resources from another device
How do I download the resources that I have paid for?!

[night cloak]

i cant contact support i cant find it

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[main ocean]

هلو

[storm flume]

Please do not use languages other than English, @main ocean. Refer to #735483472432594994 for regional communities.

[night cloak]

Why I'm can't report cheater in cheater support &it was asking some permission

[jovial hemlock]

When will it come erangle 2.0

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

We currently do not have a specific release date for the upcoming update, @jovial hemlock. Once we do, we will publish further information in #news.

[main ocean]

Hello PUBG MOBILE I would like to talk to you about a problem with my account on PUBG MOBILE

[night cloak]

@azure helm restart your device and clear the cache. You can download the maps from #faq 4.12

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @main ocean. Remember to read through #faq before asking questions in the support channels.

[main ocean]

Hello PUBG MOBILE Please help, because my personal PUBG Mobile account has been linked to a fake email. can you help me

[gloomy oasis]

where i can download tencet chinese version

[jovial hemlock]

@gloomy oasis tap tap app

[gloomy oasis]

emulator

[mighty whale]

Wanna know about PMBC

[gloomy oasis]

where is= can download tencet emulator chinese version

[celest shadow]

Google, @gloomy oasis.

[storm flume]

Please refer to subpoint #3.17 in #faq for further information, @gloomy oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gloomy oasis]

google not ansering

[night cloak]

@spring zephyr please i cant i cant talk with customer service they dont answer me

If you're going to download the Chinese version of the Gameloop to play the global version of the PUBG MOBILE, then your account will be getting a ban, @gloomy oasis.

[main ocean]

PUBG MOBILE Could you please help me My account on the game has been linked to a fake email (temporary email)



[spring zephyr]

@night cloak Wait patiently for their response.

[azure helm]

Android 11 doesn't allow access to the Android data folder

[storm flume]

You can contact the customer service via the game settings, @main ocean. Refer to subpoint 5.3 in #faq for further instructions.

[raw bronze]

Hello, I am playing PUBG Mobile and my account is linked to Facebook. Unfortunately, my Facebook account has been hacked and has been closed by Facebook, and I cannot enter the PUBG account again, and I need help to access my account again

[azure helm]

I think I just need to wait until Tencent updates the game for the new version of Android, or downgrade my phone

[night cloak]

@spring zephyr they talk thank u and chat closed !!!!

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @raw bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@azure helm give a feedback about that in #old.

[main ocean]

What is Sub-point 5. 3 ?

[azure helm]

Done, thank you

[main ocean]

What is Subpoint 5. 3. ?

[night cloak]

guys help me

[polar marsh]

@hazy raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@main ocean the way to contact in-game customer service

[void creek]

@spring zephyr

Is there any way to transfer my pubg id from 1 facebook acc to another facebook acc?

[spring zephyr]

@void creek You can unlink your FB from your PUBGM account and link it to another FB ID. Check #faq 2.5

[void creek]

@spring zephyr ok understand.. But how can i submit the request of unlinking the social media acc?? I mean from Where?

[north mortar]

how to become community manager for french people pubg mobile plz ?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @void creek. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest knoll]

Hello sir
You have a request
You remove this title the pharaoh rises
It is against our Muslims and it is appealing to the people of our religion. This title and our government can take action on this thing. We do not want the pubg to become again. And it is against our religion to have our request granted
Thanks

[spring void]

@celest knoll please use #old

[night cloak]

When well cheaters report open?

[ebon cedar]

Hello any help , My device is not showing the 90 FPS !!

[alpine brook]

@ebon cedar device model

[celest knoll]

@spring void sir am use this but not reply my question i am really sorry sir but please i request you sir humbly understand this situation this pharoah word

[night cloak]

@celest knoll its just a temporary title.

[ebon cedar]

@alpine brook iPad Pro 12.9

[vagrant forum]

@ebon cedar, the feature is only available on certain OnePlus devices.

[night cloak]

@night cloak the channel will be reopened when the latest reports have been processed.

[alpine brook]

@ebon cedar It's only for oneplus devices with 90hz refresh rate display

[spring void]

@celest knoll post it in #old and your issue will be read by community team.

[night cloak]

When will bonus challenge rewards refresh

[ebon cedar]

But this is bad

[night cloak]

@night cloak usually every Monday.

Its the same since 3 weeks@night cloak

@ebon cedar it is currently being tested.

[vagrant forum]

@ebon cedar, it will be available on other devices that can support 90fps in the next update. For now, it's in a testing phase on OnePlus devices.

[night cloak]

@night cloak you may ask that in PUBG MOBILE Indian Server about this.

[alpine brook]

@ebon cedar maybe in future it'll available on your device

[night cloak]

What is going to be the requirements for pubg after the new upcaoming update erangle 2.0?

[celest knoll]

@spring void ok sir

[vagrant forum]

@night cloak the isn't any public information regarding that, but it should be the same as now.

[ebon cedar]

Okey thanks 😍We are waiting for the new update

[green hornet]

guys ping issue is real.
it's not about Network.. other apps are working fine..
only in pubg mobile we are facing ping issue.
kindly check ur last update of 3.78 mb..
It's irritating

[night cloak]

Yess

True

[green hornet]

fix it otherwise we don't have other option instead of uninstalling it..
i already have invested money on it.

[night cloak]

Please provide your in game ID, device, network method in #old ,@green hornet.

[green hornet]

@night cloak i already have reported it..
but your support team said that it is Network issue.
many players are facing issue this issue..
it's been two days I'm getting ping more than.400ms

[night cloak]

If it is an issue from the server side, then will be fixing soon.

Can someone help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[vernal loom]

How can I get uc free

[outer flame]

My network is good but my ping comes up to 400-968

[night cloak]

could you check the game for an update, @outer flame , @green hornet .

How can I get uc free
@vernal loom you can get it when you spend money.

[vernal loom]

@night cloak keep quiet

[night cloak]

huh

[sand path]

How can I get uc free
@vernal loom
You cannot.

[vagrant forum]

You can, if you take part in the Bonus challenge .

[sweet jungle]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sweet jungle. Remember to read through #faq before asking questions in the support channels.

[sweet jungle]

1 haker kill me

[ivory falcon]

hi?

[storm flume]

Hello, @sweet jungle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant forum]

Hello, @ivory falcon. How may I help you?

[ivory falcon]

guys i need help gameloop is not fixing AMD graphics issue and it's been 1 month i am unable to play

[storm flume]

You can now access #emulator-chat and #emulator-support, @ivory falcon. Revert this at any time by sending .emulator in #481204134859505684.

[ivory falcon]

any other b=good emulator

[full pendant]

Pubg high ping issue

[night cloak]

When the new update comes out (new UI etc..) to the global version, will our settings be reset?

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[vagrant forum]

@full pendant, please report the issue in #old with your in-game numeric ID, internet provider, and region.

[night cloak]

@dull cove DM me

[spark forum]

Rendering Issue ....
How Much Time You Will Take More To Solve It ?

[hidden sleet]

Help

IS V1.0.0 Beta available on IOS or not?

[full pendant]

@dull cove 3MB update after high ping issue

[vagrant forum]

The issue is most probably from the side of your ISP, however, feel free to report it in #old with the proper info.

[sand path]

IS V1.0.0 Beta available on IOS or not?
@hidden sleet
It is for some accounts. No harm in trying.
https://web.gpubgm.com/m/download.html

#news message

[spark forum]

Rendering Issue ....
How Much Time You Will Take More To Solve It ?

[sand path]

@spark forum emulator?

[spark forum]

Yes

[storm flume]

You can now access #emulator-chat and #emulator-support, @spark forum. Revert this at any time by sending .emulator in #481204134859505684.

[sand path]

Try setting the graphics to balanced or above. If doesn't work. Mention @night cloak there. @spark forum

[lapis current]

Can we get beta PUBG mobile in iOS by tomorrow??

[spark forum]

@sand path in Which Chat I've To Mention @night cloak ?

[sand path]

https://web.gpubgm.com/m/download.html
@lapis current

@spark forum #emulator-support

[spark forum]

Thanks

😋

[full geode]

Is there any solution for High ping issue after 3mb update?

[night cloak]

Do hackers even get banned , most of these have rp and conquerer and all , and they never get banned

[wanton parcel]

Can someone please get these two for teaming in solos!!!!

[vagrant forum]

@wanton parcel , report them in-game.

[night cloak]

@night cloak They do get ban.

[wanton parcel]

Yeah ur right this is the second time this happens and it sucks cause I’m trying to rank up and then this happens and I did report them but I feel like it doesn’t even matter

[heavy vortex]

Report them as teamers.. It reduces their rank to bronze@wanton parcel

[night cloak]

@full geode could you check for an in game update.

[wanton parcel]

Ok do I don’t that in game

[night cloak]

@night cloak they have rp and have high tier, when do they even get banned, after a decade?

And people getting banned because someone else enter their fb on other device? WOW!?

Dude if you don't understand my pain , try fpp solos

No kidding , reach plat and you will get it

it doesnt matter if they have RP or anything, violation of ToS is a ban.

Exactly

And they get away with it, they spend money on it

[amber cedar]

If random teammate enter in my match and he is hacker. Should i will get ban ? @night cloak

[night cloak]

Because they won't get banned

You'll get only if you play with them intentionally,@amber cedar.

[amber cedar]

Means if random came. And i know he is hacker but i will play so my id will be ban.

[night cloak]

They do get ban, it take time because those reports are verified manually, @night cloak.

Idek if people I have reported are ever banned , I have recorded and out it on yt , but your reporting channel is closed , look at other smaller ganes they are so efficient with it , INSTANT BAN is what they punish them with

Ok I hope they do it

@amber cedar not for the first time, but if you keeps on repeating with those will lead to a ban.

[amber cedar]

Ok@night cloak

[proud sable]

Hi need help

[night cloak]

@night cloak You need to have level 10 in this server to use #cheater-reports

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proud sable. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Lolok , so even if I don't want to talk to anyone , I have to to report a damn hacker

Gg

Forget it , I am giving up on this now

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[amber cedar]

In my friend list there was one friend. Who started hacking in season 12 and in that his kd was 69. In season 14 he didnt play eith hack. And in this season also he didnt play with hack. But his id still not got ban. Lol🤣

Where is anti cheat then

@night cloak

[storm flume]

Hello, @amber cedar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[amber cedar]

Idk wht system detect. But how system can accept 69k kd of player.

[proud sable]

I have a issue in my pubgm global , my ping is high from 3-4 days after the recent update and unusual thing is i am getting better ping on europe server than asia (the server i am in )
And it is very annoying while playing match as i am losing because of ping. And i can not play the game and enjoy it.

[amber cedar]

No i dont want to waste time 🤣

[night cloak]

then you can move to a discussion channel

[hushed hound]

@amber cedar any thing pubg is taking good step

[night cloak]

@proud sable could you check for an in game update.

[amber cedar]

Yes but how system cant detect that till now.

[proud sable]

@night cloak my game is upto date

[hushed hound]

@night cloak giv s15 leaks

[amber cedar]

3 season ago he player with hack 70 match and kd was 69

[night cloak]

@hushed hound nope, we dont do that here.

[hushed hound]

But how pepl get leaks

[night cloak]

@proud sable could you check if the version is 0.13912

[sour plinth]

كسمكم ي خوات القحبة

[storm flume]

Please do not use languages other than English, @sour plinth. Refer to #735483472432594994 for regional communities.

[sour plinth]

حسابي تهكر وانتو ولا عاملين شي

[storm flume]

Please do not use languages other than English, @sour plinth. Refer to #735483472432594994 for regional communities.

[lone rivet]

Can anyone help me with this issue 😓

[sour plinth]

كسكم

[proud sable]

@night cloak
yes it is the same as you mentioned , can you assist on it further

[storm flume]

Please do not use languages other than English, @sour plinth. Refer to #735483472432594994 for regional communities.

Please refer to subpoint #4.12 in #faq for further information, @lone rivet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please do not use languages other than English, @sour plinth. Refer to #735483472432594994 for regional communities.

[dense ridge]

Any mode

@sour plinth is using inappropriate language

@bold siren

[night cloak]

hold on

[proud sable]

@night cloak okay sure , I am waiting .

[torpid isle]

@everyone how to download beta on ios??

[night cloak]

@dense ridge could you quote the message

@torpid isle Check #news

[torpid isle]

@night cloak ok

[dense ridge]

@night cloak all his last messages

[night cloak]

@proud sable try doing a routine repair and then restart the network. if that doesnt get fixed provide a feedback about that in #old with user ID, device and network type.

[sour walrus]

Hi

[dense ridge]

Using arabic language for inappropriate words

[night cloak]

@sour plinth join this server: https://discord.gg/pubgm-mena and if you want support in Arabic, continuing this will lead to a mute.

[sour walrus]

Can I take video s from here to YouTube.

[dense ridge]

[night cloak]

@dense ridge I'll take care of it thank you for letting me know.

[proud sable]

@night cloak
I did a routine repair , but same problem exist ,
But still i will try again , can you please explain restarting network

[dense ridge]

Np

[night cloak]

@sour walrus what kind of videos.

@night cloak

Idk where to ask this but is it okay to make a discord server that is based on "Pop 4 Pop" and "Rep"?

@proud sable are you using mobile data or Wi-Fi??

[sour walrus]

@night cloak From pubgm news

[proud sable]

@night cloak mobile data for now.

[night cloak]

@night cloak Doing some google search will be better.

[cerulean moth]

Anyone playing Pub G lite?

btw hi y'all

[night cloak]

@sour walrus it is fine, make sure not to misuse it

[clear fox]

Was there a particular reason the lvl 3 helmets are still world spawn?
Was it a decision to just make the game easier

[night cloak]

@proud sable try turning on and off the flight mode

@cerulean moth PUBG LITE or PUBG MOBILE LITE??