questions

[halcyon mauve]

Hello

[frigid wolf]

hii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frigid wolf @halcyon mauve. Remember to read through #faq before asking questions in the support channels.

[alpine condor]

@sharp onyx it worked thx

But why isnt the link in beta server

[ebon hamlet]

pubg mobile lite @soft sparrow

[halcyon mauve]

Where is infection mode

[frigid wolf]

are you a ios user

?

[storm flume]

We currently do not have a specific release date for the upcoming update, @halcyon mauve. Once we do, we will publish further information in #news.

[urban hare]

Hello PUBG MOBILE
There's some one inter my game account and enter his email link in my game account so I need to removet please

[frigid wolf]

anybody?

[soft sparrow]

you may ask the staff in beta server, @alpine condor.

[storm flume]

You can contact the customer service via the game settings, @urban hare. Refer to subpoint 5.3 in #faq for further instructions.

[alpine condor]

@soft sparrow ok

[night cloak]

@frigid wolf No but state your issue.

[mighty bloom]

@lime juniper
I have downloaded it from your trusted server.

[solemn oxide]

Why this coming

[solar geode]

Please please Fix Ping issues on ASIA Servers
I m skipping frames, lagging while in car while my in game ping is 20ms constantly
So why the heck m skipping frames
Game is virtually UNPLAYABLE 😵😵😵😵

[halcyon mauve]

Block this player

[sullen palm]

@lime juniper when will beta release in ios

[soft sparrow]

you have been hacked, @solemn oxide refer to 5.3 in #faq

[keen crane]

Plz help me i am not able to go forward from this page

[solemn oxide]

My id is connected wid fb @soft sparrow

[soft sparrow]

@solemn oxide change your fb password immeditaly

[blazing prism]

@soft sparrow can u tell me how to link any app to discord?

[sullen palm]

@soft sparrow when will beta release in ios

[solar geode]

Please please Fix Ping issues on ASIA Servers
I m skipping frames, lagging while in car while my in game ping is 20ms constantly
So why the heck m skipping frames
Game is virtually UNPLAYABLE 😵😵😵😵
@solar geode
HELP NEEDED

[soft sparrow]

which apps, @blazing prism ?

we don't have a specific date, @sullen palm.

[solemn oxide]

Actually it's my clan mate I'd @Lux#2448 I'm telling him to change the passworpassword

[blazing prism]

@soft sparrow like Spotify..

[soft sparrow]

you may wait for next update, @keen crane.

[keen crane]

@soft sparrow Ok

[sullen palm]

@soft sparrow tell the aproximate date like around a week or still more???

[soft sparrow]

@blazing prism this channel is dedicated for pubg moblie queries, you may use #discord

[keen crane]

But i am talking about @soft sparrow Beta version

[soft sparrow]

can not,@sullen palm.

[blazing prism]

@solar geode try disable auto adjust graphics..

[solemn oxide]

He is getting these@soft sparrow

[soft sparrow]

is the account your clanmate's, @solemn oxide?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @solemn oxide. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[solar geode]

Don't give me noob suggestions I have already disabled all tht

[solemn oxide]

@soft sparrow yes

[blazing prism]

@soft sparrow bruhhh cant u tell me as a frnd..noiceee

[soft sparrow]

click on file claim, @solemn oxide.

[solemn oxide]

Yes after that

[keen crane]

Plz help me out@soft sparrow

I am a beta tester

[soft sparrow]

is that happening with your beta version, @keen crane ?

[keen crane]

And i am having prb testing the beta version

Yeah@soft sparrow

[solemn oxide]

After file claim? @soft sparrow

[soft sparrow]

provide us a screenshot here, @solemn oxide.

[solemn oxide]

Ok

Wait

[sullen palm]

@soft sparrow i get much more bugs like i got disconnected one time after that i wasn't able to get in the car my frnd was still while the fact is he was running far... it happened me thrice today ... how can i get rid of this????

[soft sparrow]

you may contact them through the email they gave you since you are a beta tester,@keen crane.

[sullen palm]

not in beta

[solemn oxide]

@soft sparrow

[soft sparrow]

when this issue starting occuring, @sullen palm ?

[solemn oxide]

What to do next

[keen crane]

@soft sparrow i have contacted but no reply

[solemn oxide]

Please Tell my Friend is scared

[sullen palm]

when this issue starting occuring, @sullen palm ?
@soft sparrow like yesterday

[soft sparrow]

he doesn't need to be scared, but don't use your friend's account, @solemn oxide.

[keen crane]

@soft sparrow Is it due to my operating system

[solemn oxide]

I didn't

Just tell me what to click

[sullen palm]

@soft sparrow yesterday

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @solemn oxide. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[solemn oxide]

??

[frigid wolf]

Listen i am not able to run pubg beta on ios please help

[soft sparrow]

@solemn oxide

[solemn oxide]

Yes

[reef fulcrum]

F this game so many people hacking I played 5 games killed hacking people ! I'm tired of reporting and nothing happens I still bump into hackers in each and every game.

[night cloak]

@frigid wolf it has not been released for iOS

[sullen palm]

Listen i am not able to run pubg beta on ios please help
@frigid wolf same prblm

[storm flume]

Hello, @reef fulcrum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[halcyon mauve]

Hello

[soft sparrow]

how can we help, @halcyon mauve?

[night cloak]

@halcyon mauve please use #chat for general conversation.

[halcyon mauve]

I not able to see friend list

[night cloak]

Listen i am not able to run pubg beta on ios please help
@frigid wolf why what's the issue?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @halcyon mauve. Remember to read through #faq before asking questions in the support channels.

[sullen palm]

@soft sparrow what bout my prblm

[soft sparrow]

i asked when that started to occur, @sullen palm ?

[sullen palm]

@soft sparrow yesterday

[night cloak]

I not able to see friend list
@halcyon mauve it's a glitch ig it gets fixed after sometime

[soft sparrow]

have you tried on different wifi, @sullen palm ?

[frigid wolf]

@night cloak i am so relived @sullen palm

[sullen palm]

yeah

[frigid wolf]

[sullen palm]

@soft sparrow yesss my own internet,wifi, hotspot eveything and the ping is maximum 80/100ms

[night cloak]

@sullen palm what is your average ping during the matches?

[frigid wolf]

@night cloak when it will release?

[sullen palm]

@night cloak 80/100ms

[night cloak]

Which ISP you use?

Ping is soooooooo bad today

[sullen palm]

isp?

2

[halcyon mauve]

@lux I need uc for falcon but no money

[wary summit]

Unabke to download beta

[night cloak]

Internet Provider

[soft sparrow]

@sullen palm Internet service provider

[sharp onyx]

@wary summit what is the error message?

[sullen palm]

jio

[cerulean zinc]

@halcyon mauve no begging

[frigid wolf]

@wary summit which device are you using?

[soft sparrow]

@soft sparrow I need uc for falcon but no money
@halcyon mauveno begging

[sullen palm]

as well as airtel

[wary summit]

The download does not start on Safari

[pastel mesa]

why i cant login in beta?

[wary summit]

@frigid wolf ios

[frigid wolf]

@sullen palm they don't know jio bro

[night cloak]

Is the network's strength is good in your area?

[sharp onyx]

@wary summit sometimes it takes a couple tries

[sullen palm]

yess

strong enough

[wary summit]

Okay

[sullen palm]

to play pubg smoothly

[halcyon mauve]

Give ma 1500 uc otherwise I delete pubg

[cyan citrus]

@soft sparrow how is that begging ? he just said he dont have money for uc

[frigid wolf]

@wary summit @night cloak told me that it hasn't released yet

[cyan citrus]

Give ma 1500 uc otherwise I delete pubg
@halcyon mauve lol now its begging

[halcyon mauve]

Ok

[pastel mesa]

why i cant login beta

[frigid wolf]

@halcyon mauve lol💩

[soft sparrow]

@cyan citrus i hope u are happy, now move to a discussion channel if you don't have any issues.

[sullen palm]

@night cloak ???

[night cloak]

why i cant login in beta?
@pastel mesa you cant login with your google id in beta mode play with guest mode will be more preferrable

[wary summit]

@frigid wolf link is already in #tournaments

[cyan citrus]

@soft sparrow you are not supposed to tell me that and im not having a discussion

[pastel mesa]

i play with guest@night cloak

[frigid wolf]

@wary summit ok

[night cloak]

to play pubg smoothly
@sullen palm what was your ping when you got this problem?

This problem means when you were unable to get in your car...

[pastel mesa]

it not go in@night cloak

[sullen palm]

@sullen palm what was your ping when you got this problem?
@night cloak ping was smooth and was around 80ms

@night cloak ping was smooth and was around 80ms
@sullen palm still dk what happened

[halcyon mauve]

More price of uc in Pakistan so can't able to by uc give me

[sullen palm]

More price of uc in Pakistan so can't able to by uc give me
@halcyon mauve BEGGAR OP

[night cloak]

Then it probably the server issues of PUBGM. See if this problem got fixed by tomorrow or else report about this issue to PUBGM via Customer Care Services.

[halcyon mauve]

😋

[frigid wolf]

@halcyon mauve english op begging level op

[night cloak]

it not go in@night cloak
@pastel mesa restart your device and start to login with guest login again if the issue persist then report it here again

[soft sparrow]

please stop this, @sullen palm @halcyon mauve.

[halcyon mauve]

OK sorry

[frigid wolf]

@sullen palm true

[sullen palm]

@halcyon mauve english op begging level op
@frigid wolf pakistan not op

[soft sparrow]

@spring void || bring ur hammer with u||

[frigid wolf]

@swift pathsethi 👏 true

[spring void]

What is the issue?

[night cloak]

Please if you guys wanna chat you guys can chat in #pubg-mobile #chat this chat is to address ppl for their issues only ty

[spring void]

@frigid wolf @sullen palm behave

[sullen palm]

@swift pathsethi 👏 true
@frigid wolf thats not me bruh

[frigid wolf]

@sullen palm trueeeeeee

[turbid pagoda]

Give all guys झंडू pancharisht

[sullen palm]

@frigid wolf @sullen palm behave
@spring void i am sry

[frigid wolf]

maaf krdo

[storm flume]

Please do not use languages other than English, @frigid wolf. Refer to #735483472432594994 for regional communities.

[pastel mesa]

it say this

[frigid wolf]

@turbid pagoda should give😆

[turbid pagoda]

😂😂

[frigid wolf]

@pastel mesa what happened?

[night cloak]

it say this
@pastel mesa have you tried the repair option tho?

[halcyon mauve]

Keep quit

[frigid wolf]

@halcyon mauve english op bro

[soft sparrow]

@sand path ||help with this chaos||

[pastel mesa]

i dont know what hapening

[frigid wolf]

😆

[pastel mesa]

@night cloak

[turbid pagoda]

I don't janing eng as tumhare jaise

[soft sparrow]

@bold siren @woven atlas

[sullen palm]

I don't janing eng as tumhare jaise
@turbid pagoda lol

[frigid wolf]

@turbid pagoda 😆 👍

[pastel mesa]

what can i do to fix it@night cloak

[woven atlas]

@turbid pagoda rules my friend. Speak english

[night cloak]

Just try to click on the repair option it might help you out with the issue @pastel mesa

[frigid wolf]

@pastel mesa whatis your issue

[pastel mesa]

ok thank you@night cloak

[turbid pagoda]

Ok bro iam trying

[sullen palm]

ooooof

[frigid wolf]

@pastel mesa what is the issue bro?

[eager sable]

How to get 90 fps ?

[night cloak]

ok thank you@night cloak
@pastel mesa yw

[turbid pagoda]

Iam trying to boling shuddh eng ok

😄😄

[sand path]

Currently exclusive to Oneplus devices. @eager sable

[eager sable]

English only

[sand path]

@turbid pagoda please move.

[night cloak]

How to get 90 fps ?
@eager sable buy oneplus 8 device

[frigid wolf]

@turbid pagoda i know you are boling shudh angreji

[turbid pagoda]

Where

[pastel mesa]

this is my issue

@frigid wolf

[sand path]

@frigid wolf stop

[halcyon mauve]

Keep quiet

[sullen palm]

@turbid pagoda i know you are boling shudh angreji
@frigid wolf you will be banned form server my frnd

[sand path]

@pastel mesa ask in the beta server.

[turbid pagoda]

Ok

I didn't know this rule bro really sorry😄😄

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[frigid wolf]

@sullen palm ohhhhhh i am sorry

[night cloak]

I didn't know this rule bro really sorry😄😄
@turbid pagoda read #735483472432594994 first.

[turbid pagoda]

How I get beta version

[sand path]

https://web.gpubgm.com/m/download_android.html @turbid pagoda

[frigid wolf]

@turbid pagoda which device are you using?

[pastel mesa]

@sand path where is it

[sullen palm]

beta update not cuming in ios

[halcyon mauve]

Ios

[sand path]

@pastel mesa we provide support for global English version here.

[frigid wolf]

@sullen palm coming*😆

[storm flume]

You can apply for the PUBG MOBILE beta program here, @pastel mesa:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[sullen palm]

@sullen palm coming*😆
@frigid wolf i knew

[frigid wolf]

ok

[sand path]

Please stop having conversation here @sullen palm @frigid wolf

[turbid pagoda]

Iam using Huawei honor play bro

[cerulean zinc]

@sand path pin that beta link?

[wraith brook]

@sullen palm @frigid wolf Please move to another channel

[frigid wolf]

ok

[trim lotus]

I m facing high ping issue in Asia server

[halcyon mauve]

Squad house ab Karo camping

[sand path]

@trim lotus #old

[frigid wolf]

#news go here for downloading beta

[sullen palm]

heyy i have a query .. tell about release of beta in ios

[sand path]

No dates yet. @sullen palm

[turbid pagoda]

I don't have ios

[sand path]

https://web.gpubgm.com/m/download_android.html click here. @turbid pagoda

[frigid wolf]

@turbid pagoda then you can download

[sullen palm]

No dates yet. @sullen palm
@sand path approx dates????

[sand path]

Nope.

[turbid pagoda]

I don't know rethanx पुनीत bhai

[sullen palm]

please release it asap

[keen crane]

its come

[cerulean zinc]

@sand path pubg beta server link pin pls?

[sullen palm]

its come
@keen crane what come?

[keen crane]

my friend got it

[sand path]

@cerulean zinc it's not public

[keen crane]

ios beta version

[sullen palm]

my friend got it
@keen crane ask him to tell me u msg in my dm plz

[sand path]

Only available to core testers. @keen crane

[cerulean zinc]

@sand path I mean the form to apply for beta

[silver moth]

Why OnePlus 7 pro overheating after 3MB update extreme smooth graphics?

[frigid wolf]

@sand path so how to apply?

for beta

[keen crane]

@sand path yes he got it in his inbox

[storm flume]

You can apply for the PUBG MOBILE beta program here, @keen crane @frigid wolf:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[cerulean zinc]

Pin ^

[turbid pagoda]

Can you give i phone

Refurbished

[sullen palm]

????????

[agile tangle]

When will erangel 2.0 come

?????

[turbid pagoda]

When will erangel 2.0 come
@agile tangle bhagman janay bhai

[agile tangle]

Haan

[frigid wolf]

@agile tangle september 7 in global version

[agile tangle]

Op

[polar marsh]

@reef flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[turbid pagoda]

Who knows hindi comment fast

[vocal crown]

account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

[keen crane]

i cant apply for beta version

[sullen palm]

me

too

[frigid wolf]

how to apply for beta version//??????

[turbid pagoda]

i cant apply for beta version
@keen crane why bro

[keen crane]

it is showing me that the task is not in prosses

[feral dock]

Um how do I report hackers that hide thier names?

Like it's a blank square

[wraith brook]

@keen crane It is currently closed .

[feral dock]

Rectangle

[keen crane]

@wraith brook hy

[wraith brook]

@feral dock Use character id

[feral dock]

Ah ok

Gotta screenshot next time

Rip

[sullen palm]

indians come in indian pubgm support

please

[keen crane]

@wraith brook ok

[turbid pagoda]

indians come in indian pubgm support
@sullen palm how how bro

[keen crane]

@wraith brook why is thw beta apply closed

[wraith brook]

Idk ¯_(ツ)_/¯

[sullen palm]

idk

[keen crane]

plz forward me the beta link

[spring zephyr]

@keen crane Check #news.

[storm flume]

Hello, @feral dock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @vocal crown. Refer to subpoint 5.3 in #faq for further instructions.

[feral dock]

Thank you

Mr Bot

[warm mountain]

@storm flume i have a issue regarding my account and linking a gmail to it.

[uneven sinew]

I am not enter my pubgi beta I'd error
😫

[warm mountain]

What is this there is nothing here to enter any OTP.. then how can i link mail to my account @spring zephyr @storm flume

[sharp prawn]

Is anybody there for help

????

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sharp prawn. Remember to read through #faq before asking questions in the support channels.

[sharp prawn]

Do we get rewards for testing beta version of PUBG M

[warm mountain]

@storm flume help me

[sharp prawn]

Do we get rewards for testing PUBG Mobile?????

[flint egret]

Can download beta version on ios?

[somber birch]

Bonus redemption store not yet refreshed help!!!!

[wraith brook]

@flint egret Not yet available

@sharp prawn Maybe

No official info

[whole anchor]

After 3.08 mb update my ping is 140 to 150+ but my regular ping is 40 to 60 please help

[spring zephyr]

@warm mountain Can you explain your issue in detail?

[spring zephyr]

@whole anchor Try switching to a different network connention and see if it's the same.

[tacit portal]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tacit portal. Remember to read through #faq before asking questions in the support channels.

[tacit portal]

A have problem

How to complete now fly building

[whole anchor]

@spring zephyr Yes I tried iam switching to my friends network connection wich is from different provider

Please help any one

[pastel mesa]

i do all things it not fix

[tacit portal]

Can some Help my

[spring zephyr]

@tacit portal Can you explain your issue n detail?

[vernal isle]

Anyone who can help me out pls?

[wraith brook]

@vernal isle Yes tell the problem

[vernal isle]

@wraith brook can i DM you regarding it, actually i dont think this is the right place to discuss it

[polar marsh]

@pearl aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal isle]

@wraith brook can i DM you regarding it, actually i dont think this is the right place to discuss it
@wraith brook

[wraith brook]

Ok

[vocal crown]

account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

[storm flume]

You can contact the customer service via the game settings, @vocal crown. Refer to subpoint 5.3 in #faq for further instructions.

[vocal crown]

@storm flume ye kya karna he

[storm flume]

Please do not use languages other than English, @vocal crown. Refer to #735483472432594994 for regional communities.

[vocal crown]

Ok

[young loom]

Hello
I have a PUBG account linked to my social network, and one of the networks is Facebook, and it has been disabled, I try to cancel the connection, but when I exit the game and enter after a while, it appears that I have failed to cancel the link. Is it possible to clarify the defect?

[vocal crown]

How to solve this problem

account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

[whole anchor]

@storm flume After 3.08 mb update my ping is 140 to 150+ but my regular ping is 40 to 60 please help me..

[spring zephyr]

@vocal crown Contact in-game customer service for account related issues.

[storm flume]

You can contact the customer service via the game settings, @young loom. Refer to subpoint 5.3 in #faq for further instructions.

[vernal isle]

@wraith brook Bro i just have DMed you, kindly check

[sharp prawn]

@spring zephyr do we get rewards for testing BETA version?

[wraith brook]

@vernal isle Didn't got

[vocal crown]

@spring zephyr bro I will try this but is not work

[spring zephyr]

@sharp prawn No info about that.

[wraith brook]

@vernal isle Contact a mod here

[vernal isle]

@vernal isle Didn't got
@wraith brook just did again bro

[vocal crown]

Please help me

account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

[celest shadow]

Should be fixed in the next update, @vocal crown. Stay tuned.

[heavy vortex]

@vocal crown in game customer service is your only way till a future update comes .. Please don't repeat the same question even after getting the answer

[vocal crown]

@celest shadow next update kab aayega

[wraith brook]

English please

[vocal crown]

Sorry

[tepid stratus]

@vocal crown soon

[vocal crown]

Ok

[vernal isle]

@spring zephyr Bro i have DMed you with my problem, kindly check once

[vocal crown]

Thank you for all 😊😊

[spring zephyr]

@vernal isle Check this message out. https://discordapp.com/channels/393088095840370689/481200416349224980/704752318905843822

[vernal isle]

@spring zephyr Where can i apply for license

?

[storm flume]

Please refer to this channel's pinned messages for further information, @vernal isle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[vocal crown]

This solve in 1.0.0 update

account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

This problem slove in 1.0.0?

[tepid stratus]

@vocal crown it will be solved in the next update be patient

[vocal crown]

1.0.0 update in solve this problem

[winged bridge]

Game constant crashing

Crashed 5 time

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @winged bridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[winged bridge]

In 5 inutes

[glass lava]

When will the next Classic crate will be

[night cloak]

I’m in india still getting this

[tepid stratus]

@winged bridge restart you phone or use the repair option

[full geode]

Why is the ping so high after 3mb update? Any solution

[glass lava]

Not getting when I restarted

[night cloak]

It started after new update

@full geode are you indian?

[full geode]

Yes

[glass lava]

When will the next Classic crate

[night cloak]

@full geode me too facing same problem after update

[full geode]

I restarted phone too Still not working

Regularly i get 80ms but now it's constant 200

[night cloak]

@spring zephyr you there?

Regularly i get 80ms but now it's constant 200
@full geode same

I restarted phone too Still not working
@full geode yeah me too

@sand path

Anyone?

[urban wraith]

Hello beta server requirement form opened ? @spring zephyr

[spring zephyr]

@full geode @night cloak Report it in the #old channel with your
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

@glass lava No info about that.

[verbal geode]

Guys who all re facing constant 100 ping on jio

[night cloak]

@spring zephyr wydm by user identification?

[spring zephyr]

Your in-game ID.

[urban wraith]

@verbal geode i am facing constant 170ms

[night cloak]

@spring zephyr bro wich device support Ultra HD?

[frigid wolf]

@verbal geode ya I am

[verbal geode]

Does we have any option

[spring zephyr]

@night cloak Only some high end devices.

[urban wraith]

@night cloak sd 855 sd 855plus sd 865

[night cloak]

i mean ios devices?

[storm flume]

Hello, @fierce night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Your in-game ID.
@spring zephyr name or character id?

wich ipad support it?

[frigid wolf]

@night cloak I think in phone which support HDR at extreme

[spring zephyr]

@night cloak Numeric ID.

[night cloak]

Okz

@spring zephyr bro wich ipad fo i need for Ultra HD?

[fierce night]

@night cloak Numeric ID.
@spring zephyr what happining ?

[frigid wolf]

Is pubg beta now available on iOS?

????

[wraith brook]

Nope

[frigid wolf]

???anybody???

[subtle pier]

Hello my first account was hacked

[spring zephyr]

@vocal crown You have already been answered multiple time, contact in-game CS for that.

[wraith brook]

Nope
@frigid wolf

[dull nimbus]

Hey did anyone know when will erangle 2.0 will launch in pubgm beta

[night cloak]

@spring zephyr answear my qustion

[tepid stratus]

@dull nimbus its already there

[frigid wolf]

@dull nimbus it’s already in beta

[spring zephyr]

@night cloak I am not aware of that.

[night cloak]

who is

[vocal crown]

@spring zephyr I will try this but not work

[night cloak]

is Emulator ok in pubg?

[dull nimbus]

@tepid stratus @frigid wolf
Where

[tepid stratus]

@night cloak PUBG has not released any official date for this feature for any device (android or iOS).PUBG will be available in ultra HD graphics only in phones with a 5G compatibility and a processor equal or more powerful than the Qualcomm Snapdragon 865 processor.

[subtle pier]

This is my first account and it was hacked idk why cant open it anymore I contact already facebook they are useless

[frigid wolf]

@tepid stratus just download pubg beta

On android

For iOS not available

Now

But it will be

[night cloak]

@tepid stratus me dont care

[vocal crown]

@tepid stratus
account has been logged in with a newer version of the game,and can no longer log in with an older version. please update to the newest version

Will there be a solvent in the 1.0.0 update

[tepid stratus]

@vocal crown Dont spam😑you got your answer mutliple time

[wraith brook]

@vocal crown You have been answered already . Now don't spam

[dull cove]

@shut wharf #activities

[vocal crown]

Ok

[tepid stratus]

@shut wharf use #pubg-mobile or #chat for discussion

[snow osprey]

I need help here guys I am on an airpods from an event and the support didn't help me

[dull nimbus]

See there is no eraangle 2.0

[frigid wolf]

@subtle pier contact pubg mobile

[wraith brook]

@dull nimbus There is

[tepid stratus]

@dull nimbus 1st one is Erangle 2.0 just start the match

[wraith brook]

@dull nimbus Check #news

[winged bridge]

Already restarted

Again crashed

[dull nimbus]

@tepid stratus ok thanks

[frigid wolf]

@snow osprey what’s your in game name?

[winged bridge]

I can nlt use repair because my controls will be washed

[wraith brook]

@winged bridge Repair doesn't do that

[night cloak]

When does erangle 2.0 is coming

[pastel mesa]

i have issue

[frigid wolf]

7-8 September

[wraith brook]

@night cloak Already in Beta . No information about global

[snow osprey]

@frigid wolf ♡︎シ︎爪O卄乇乃シ︎

[night cloak]

Ok

[wraith brook]

@frigid wolf Avoid wrong information

[torn kestrel]

Is there any korean server for pubgm?

[winged bridge]

Thab hiw

Its like 6 time crash in 5 minutes

[night cloak]

@wraith brook thanks for the information

[frigid wolf]

@wraith brook so why Pubg is providing beta version?

[winged bridge]

Now 7 time

[alpine brook]

I need help here guys I am on an airpods from an event and the support didn't help me
@lime juniper can you please help him

[winged bridge]

My game never crashed before

[tepid stratus]

@frigid wolf for test purpose

[frigid wolf]

That’s for testing before release @wraith brook

[pastel mesa]

the beta is not login

[frigid wolf]

@tepid stratus before release ya I was saying that

[wraith brook]

@frigid wolf No official information about global yet . So calm down and don't spread rumours

[torn kestrel]

Are my messages getting deleted or is at any discord bug?

[frigid wolf]

@wraith brook sorry bro 🤨

[night cloak]

And I need help

@night cloak how can I help you?

[pastel mesa]

the beta is not login
@pastel mesa

pleace help

[night cloak]

@night cloak are you from pubg team

[wraith brook]

@night cloak State ur issue first please

[night cloak]

@pastel mesa

pleace help
@pastel mesa pls ask about this issue in PUBGM beta server. We provide help with only global version of PUBG Mobile

@night cloak tell me your issue.

I can't report a hacker@night cloak

[pastel mesa]

where @night cloak

?

[night cloak]

I can't report a hacker@night cloak
@night cloak read faq no. 5.1

[wraith brook]

@night cloak You can report hackers in game or use this link
http://cheater-report.pubgm.cc

[snow osprey]

Guys help me

[pastel mesa]

pleace where can i find beta server > @pastel mesa pls ask about this issue in PUBGM beta server. We provide help with only global version of PUBG Mobile
@night cloak

[night cloak]

where @night cloak
@pastel mesa as of now I don't have the link as users don't have permission to create an invite link in that server.

[pastel mesa]

ok thanks

[night cloak]

I can ask the problem in place of you. So state me your problem I'll ask them.

[sand path]

@pastel mesa it will be fixed in thr next update

[pastel mesa]

when it cames@sand path

[sand path]

Next week or two

[pastel mesa]

😵

i died by👻

@sand path

[sand path]

That's how beta is.

[celest shadow]

Feel free to report bugs you encounter in the beta version in #old, @pastel mesa.

[snow osprey]

@storm willow help me I won airpods during an event and i sent information about it and no one answer mey name is シ︎爪O卄乇乃シ︎

[vast summit]

someone scamed me and hacked my pubg mobille acount i want immidate assistance

[storm flume]

You can contact the customer service via the game settings, @vast summit. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Serious ping issue in the game i am using jio and i get 80 to 70ms ping but from yesterday i am getting 150 to 180ms ping constant in tdm also please fix this ping issue I can't pushing for this issue please fix it.

It's not just you each and every Jio user is facing this problem.

@urban wraith

[sand path]

Huh? @night cloak

[urban wraith]

Ok ok@night cloak

[night cloak]

Huh? @night cloak
@sand path he asked about it in #old

[urban wraith]

Can we expect a small update for fixing it@night cloak

[vast summit]

it mean there is no help ?

[sand path]

@vast summit follow #faq 2.5

[vast summit]

i spent tons of $ on my acount

[night cloak]

Can we expect a small update for fixing it@night cloak
@urban wraith I don't know about it. As it may be the Jio's problem.

[sand path]

@urban wraith feel free to report it in the Indian server

[hollow pumice]

@sand path when will be iOS Erangle 2.0 beta come?

[sand path]

@night cloak no need to quote messages from there.

@hollow pumice soon

[urban wraith]

No bro its not jio's problem cause i play others game too in others game i am getting 60ms but in pubg mobile its 180@night cloak

[hollow pumice]

😅 very unfair andriod phones get all stuff way before us

[urban wraith]

@sand path ok

[sand path]

ios has a different approval process. @hollow pumice

[urban wraith]

@hollow pumice its totally fair bro

[night cloak]

Then PUBGM might push an in-game update about this issue

[urban wraith]

@night cloak ok ok

[night cloak]

Serious ping issue in the game i am using jio and i get 80 to 70ms ping but from yesterday i am getting 150 to 180ms ping constant in tdm also please fix this ping issue I can't pushing for this issue please fix it.

It's not just you each and every Jio user is facing this problem.

@urban wraith
@night cloak me too

[snow osprey]

I need a moderator to help me

[tired fractal]

does new beta work for ios yet?

[sand path]

@night cloak #old

@tired fractal no

[night cloak]

@snow osprey just ask.

[tired fractal]

alright thank you

[night cloak]

Serious ping issue in the game i am using jio and i get 80 to 70ms ping but from yesterday i am getting 150 to 180ms ping constant in tdm also please fix this ping issue I can't pushing for this issue please fix it.

It's not just you each and every Jio user is facing this problem.

@urban wraith
@night cloak me to but I'm not jio user

[sand path]

@night cloak report it in the indian server.

[snow osprey]

@night cloak I told u pro I won airpods from an event and I didn't receive it until now

[sand path]

Aaron (your region CT) may be able to help with this.

[tired fractal]

@sand path actually it does work, i just installed it and its working

[sand path]

@snow osprey when was the event?

[night cloak]

@sand path can you provide me link of indian server?

[snow osprey]

@night cloak and the support in game didn't help me

[night cloak]

@night cloak ok, then PUBGM soon will put an update about it.

[sand path]

https://discord.gg/pubgm-india

[night cloak]

Tysm @sand path

@sand path my friend account not showing prime membership why?

[sand path]

I told u pro I won airpods from an event and I didn't receive it until now
@snow osprey
Can you elaborate.

[night cloak]

Will it come back to zombie mode

[sand path]

@sand path my friend account not showing prime membership why?
@night cloak
He must've refunded.

Will it come back to zombie mode
@night cloak
Keep an eye on #news

[snow osprey]

@night cloak pro it has been three months from event ending

[sand path]

Please DM me with screenshot evidence @snow osprey

[snow osprey]

@sand path ok

[night cloak]

@sand path he use prime membership glitch after not showing

[sand path]

Ask him to contact customer service in game. @night cloak they will explain.

[snow osprey]

@sand path I dm u please answer

[night cloak]

Ask him to contact customer service in game. @night cloak they will explain.
@sand path costumer service in game full with bot 😅

[urban wraith]

@sand path how to contact customer service the bot ends the chat

[storm flume]

Please refer to subpoint 5.3 in #faq for further information, @urban wraith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[barren falcon]

I have a question for pubg prime plus subscription. Can I ask here

[soft sparrow]

yes

[rugged dune]

of course

[barren falcon]

Do we get 300 uc one time or it is collectable monthly if the subscription is renewed

[sand path]

Monthly

Every time it is renewed.

[urban wraith]

@sand path r u don't understand my words

[barren falcon]

If that is true than thank you pubg

[sand path]

@urban wraith regarding which issue you want to contact cs?

[urban wraith]

This ping issue@sand path

[sand path]

Jio network is unstable.

Not an ingame issue

[urban wraith]

@sand path then why i am getting 60ms ping in cod mobile at the same time sane location

[sand path]

Servers.

As i said report it in the indian discord server

[barren falcon]

@sand path if we switch from jio to a broadband network will the ping be below 50ms

[sand path]

Something might ge done.

@barren falcon depends on the network yes.

[urban wraith]

@sand path already reported it in indian server

[tepid stratus]

@barren falcon depends on you location server and internet speed

[barren falcon]

Ok

[sand path]

@urban wraith only they can help.

[urban wraith]

But u tell me to contact cs In-game that's y i tell u whenever i Start a conversation bot ends the chat i can't deliver the message to the cs@sand path

[alpine condor]

Should we know who are the qualifiers for pmco Egypt

[sand path]

@urban wraith nothing can be done. Jio network isn't configured properly for the game.

[pastel niche]

Lol iam playing in 2ms

[urban wraith]

@sand path y r u targeting jio network my jio network is properly stable i my location and i get 70 to 80ms but after the 4mb update this ping issue happening

[alpine condor]

@sand path

Any news about pmco qualifiers

Egypt

[rancid scaffold]

Is pubg going to reduce the number of hacks they sale or not?

[storm flume]

Hello, @rancid scaffold!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[barren falcon]

@pastel niche how

[pastel niche]

Iam playing pubg office

[young elk]

Yoo

[alpine brook]

Is pubg going to reduce the number of hacks they sale or not?
@rancid scaffold lame question ever

[polar marsh]

@rancid scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pastel niche]

After 1 year erangle 2.0 is coming🙄

[vagrant forum]

It's already in the beta, @pastel niche.

Will be on the global version soon.

[zealous turret]

why cant people just be pat

patient

[polar marsh]

@urban wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rugged dune]

i hate to be one of those but typically how long do betas last before they move to the global version? i know you don’t know when it’s getting released but normally how long does it take?

yes

uh

[night cloak]

there is no fixed time but...

but last time i was in a beta it was about 2 weeks or so

[rugged dune]

alrighty

thanks

[night cloak]

well have a nice day.

[whole marsh]

Is the sweet pineapple set ever coming back

[night cloak]

There is no official news regarding that.@whole marsh

[rugged dune]

i’m not sure if anyone here has any information regarding that

[night cloak]

Can you please tell me how to download pubg new erangle 2.0 beta version

[whole marsh]

😦 cause I really want to buy it but I missed it when it first came out

Anyways thanks

[alpine brook]

@rugged dune no official statement

Unofficial : next season

[night cloak]

@night cloak go to #news
You can see the link to download beta there.

@night cloak yes it is downloading only obb

I have 900+ UC but it won’t let me buy the Royal pass for my brother. What to do?

@night cloak please help me

[alpine brook]

Why iOS link still says available soon, when i already helped 2 people with same link. (They're playing erangel 2.0 also)

[night cloak]

I have 900+ UC but it won’t let me buy the Royal pass for my brother. What to do?
@night cloak

[alpine brook]

@night cloak you can't gift rp using uc

[clear fox]

Are there plans to bring the new circle settings from pc 4.1 update

The size of the safe zone in early phases has been reduced.

Blue Zone waiting time in early and mid-game phases has been reduced.

Movement speed of the Blue Zone during some mid and late phases has been decreased.

Blue Zone waiting time for the final phase has been reduced.

[night cloak]

@night cloak
oh

please wait.

Can you please give me the full Guide ness to download the pubg beta version

@night cloak ok

[tepid stratus]

@night cloak you have to pay 10$ to gift someone

[night cloak]

@night cloak thanks please helpe

Erangel

[alpine brook]

@night cloak dm please (if you're not able to download the beta)

[night cloak]

@alpine brook yes I am not able to download it

@alpine brook please help me

please follow this

@night cloak

[clear fox]

Not the right place to be asking?

[night cloak]

this is the step after downloading the data file from the mentioned link.

[vagrant forum]

@clear fox, there isn't any public announcement regarding that. Even if they are considering to bring those to the mobile version, they won't provide us the info until they are actually ready to release it.
You may even add that as a suggestion in #old.

[night cloak]

@clear fox
Unfortunately we dont have any news about that.

@night cloak but we have to need apk file know

[alpine brook]

@night cloak check, dm

[clear fox]

Aah shucks, i did.

[night cloak]

You have the apk file

[clear fox]

Wait What suggestion as in new ??

[night cloak]

@night cloak where

[clear fox]

Oy veyy

[night cloak]

@alpine brook yes I checked

You have downloaded the obb.@night cloak

That is the data

@night cloak yes

@night cloak but we need apk to install the application

[vagrant forum]

I mean suggestions always help them to improve, so maybe they might consider bringing those bluezone adjustments to the game, @clear fox. The #old channel is regularly checked by the community team members.

[night cloak]

@night cloak click on the downloaded file

[hybrid heath]

My one account ban for 10 years because of using vpn because pubg was ban in Pakistan so i was play with vpn
Is there any way to unban my account??

[night cloak]

@night cloak ok thanks

[drifting pine]

When will beta 1.0.0 come in iOS?

[night cloak]

@night cloak my phone ram is 4gb

Im sorry but
Contacting ingame customer support is the only solution.@hybrid heath

@night cloak will it work

Yep

[alpine brook]

@drifting pine already released in some people. I already helped 2 people

[night cloak]

Have a nice day everyone.

[drifting pine]

@alpine brook please help me also,it would be so helpful.

[night cloak]

My phone ram is 4gb will the beta version will work

[alpine brook]

@drifting pine dm please

My phone ram is 4gb will the beta version will work
@night cloak yes sir, it'll

[night cloak]

@alpine brook ok

Sir

@alpine brook once come to dm

[hybrid heath]

Im sorry but
Contacting ingame customer support is the only solution.@hybrid heath
@night cloak there i can't able to get help😒

[night cloak]

Even though we had misunderstandings, even though we talked 24/7 and asking you very many questions. I want to thank you DANIEL.
Very honest man MEDIC, leader of repulseWHITE, rejected his slot, because his teammate was cheating and we got our the email. the fair invite from PMCO.
Thanks Daniel Again and Wish you great time! @onyx cairn @night cloak !!!!

[hybrid heath]

Im sorry but
Contacting ingame customer support is the only solution.@hybrid heath
@night cloak can i email to pubg or not ?

[soft sparrow]

we can't help you here, the only way is to contact customer service, ingame@hybrid heath.

[azure venture]

Hello I want to report a hacker

[onyx cairn]

I told you, to be patient. @night cloak

[azure venture]

I have video of this hacker

[polar marsh]

@bright pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@bright pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I am onyxSE7EN bro 😘😘😘

Add me on my disc Ill teach u how to play 😂

[azure venture]

I wanted to mail pubg but I can't send videos there so I came here

[gloomy hare]

I want to disconnect the email link from the game of Peggy

[night cloak]

Bro It was my first pmco I was so nervous, you cant imagine. Sorry for this uproar, im temperament person

[soft sparrow]

you can report hackers in #cheater-reports,@azure venture, make sure to read pinned messages.

[tepid stratus]

@gloomy hare you can't

[soft sparrow]

I want to disconnect the email link from the game of Peggy
@gloomy hare

[night cloak]

Thanks again and Bravo to your patience!!!

[onyx cairn]

I am Daniel, next time, just wait until everything has been processed. 😉
@night cloak

[night cloak]

This will be a lesson!

[zealous turret]

I was literally just banned for no reason

[onyx cairn]

Nice to meet you, let's move to a discussion channel.

[soft sparrow]

please do not use this channel as a discussion,@night cloak.

[night cloak]

Thanks and have amazing time.

[zealous turret]

I did literally nothing

playing arcade and boom banned

[soft sparrow]

if you believe so, contact custmer service ingame, pro tip click file claim, @zealous turret.

[night cloak]

Bye bye will do our best to give you the best show by our playing! 🙂

[vagrant forum]

@zealous turret, file claiming would be your only option mate. Explaining it to us wouldn't help.

[tepid stratus]

@night cloak unlink social media is available but you can't unlink number/email from E-mail linked option

[gloomy hare]

Ok, I want to change the email

[soft sparrow]

just updated it, thanks for headsup.@night cloak

read subpoint 2.5 in #faq @gloomy hare

[night cloak]

Is emulator players will ban form pubg mobile???

no.

[azure venture]

Hello I wanted to report hacker but iam unable to send ....It show you don't have permission to send messages in this channel

[night cloak]

Ok

[soft sparrow]

for no reason? no,@night cloak.

[night cloak]

The channel is closed for now.@azure venture

[alpine brook]

@azure venture http://cheater-report.pubgm.cc/
Use this link

[night cloak]

@soft sparrow what

[azure venture]

@night cloak hey can u please tell me one thing who checks that

[night cloak]

The security team of course.@azure venture

[vagrant forum]

@night cloak as long as you use the official emulator and don't violate any terms of service, you won't have any trouble.

[night cloak]

@vagrant forum what is the official emulator

[vagrant forum]

Gameloop

[night cloak]

@vagrant forum please tell me

@vagrant forum ok

[polar marsh]

@azure venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@polar marsh why are u sending this message

[zealous turret]

the support isn't replying

[normal fulcrum]

@night cloak Use #emulator-support for any queries related to emulator

@zealous turret Hey, how can I help you?

[storm flume]

Hello, @azure venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[zealous turret]

I literally got banned for no reason I even got rid of game guardian on my phone that I used for other games

[polar marsh]

@zealous turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Before 2 days you give 3mb update know for what that one please tell me

[normal fulcrum]

It was some minor bug fixes

[night cloak]

Ok

What is the release date of erangle 2.O

[jaunty ridge]

@normal fulcrum i have one plus 7 pro and i have 90 fps option on my setting and i put it 90 but it doesn't work still 60

[uncut goblet]

how can i access content creator channel?

[vagrant forum]

@jaunty ridge, many users have complained that issue. Please post it in #old, it should be fixed soon.

[normal fulcrum]

@normal fulcrum i have one plus 7 pro and i have 90 fps option on my setting and i put it 90 but it doesn't work still 60
@jaunty ridge @elfin canopy Can you help this guy please?

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @uncut goblet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Sir help me please

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[uncut goblet]

alrighty

[night cloak]

@storm flume ok sir thanks

[alpine brook]

@drifting pine also able to download on iOS.
Then why error message still says available soon?

[elfin canopy]

Hey, @jaunty ridge could you provide me a small video clip of the issue? Which app are you using to measure FPS?

[fresh swallow]

Hi there are too many hackers in the game, in tpp duo Asia, literally hackers show up every game and kill me, unable to rank push, rn in ace*4@normal fulcrum

[jaunty ridge]

@jaunty ridge, many users have complained that issue. Please post it in #old, it should be fixed soon.
@vagrant forum yea but only series 7 has this problem on series 8 it's ok

[uncut goblet]

never mind.I am mainly battle prime tuber.

[storm flume]

Hello, @fresh swallow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@jaunty ridge, many users have complained that issue. Please post it in #old, it should be fixed soon.
@vagrant forum It's not an issue with the game

[jaunty ridge]

Hey, @jaunty ridge could you provide me a small video clip of the issue? Which app are you using to measure FPS?
@elfin canopy I'm not able to show u my fps because i need pc for that

@vagrant forum It's not an issue with the game
@normal fulcrum yea it's OnePlus problem

[slim robin]

Is playing with the Emulator (The Chinese version) in the European server (against other emulator players) can cause a ban?

[vagrant forum]

@normal fulcrum, I confirmed it with a friend of mine, he set the screen refresh rate to 90Hz from phone settings, and also used the 90fps frame rate in-game but wasn't able to get actual 90 Fps.

[elfin canopy]

@jaunty ridge you need PC for that?

[normal fulcrum]

@normal fulcrum, I confirmed it with a friend of mine, he set the screen refresh rate to 90Hz from phone settings, and also used the 90fps frame rate in-game but wasn't able to get actual 90 Fps.
@vagrant forum Please do not question staff. Let Mav handle the issue

[jaunty ridge]

@jaunty ridge you need PC for that?
@elfin canopy yea because all apps need root for that

[vagrant forum]

Fine.

[elfin canopy]

Oh! The rooted one.

[jaunty ridge]

@vagrant forum Please do not question staff. Let Mav handle the issue
@normal fulcrum yes exactly

[elfin canopy]

@jaunty ridge mention me when you post the video.

[jaunty ridge]

@jaunty ridge mention me when you post the video.
@elfin canopy i need to root my phone or i need pc for that

[elfin canopy]

@jaunty ridge it's okay. You can post the video tomorrow or whenever you're able to do so.
Mention me when you post it

[lethal field]

Helllo

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lethal field. Remember to read through #faq before asking questions in the support channels.

[lethal field]

when I use the third finger my screen stops working

[vagrant forum]

Which device do you use? @lethal field

[lethal field]

when I use the third finger my screen stops working

Help

S6 edge plus

[normal fulcrum]

@lethal field Make sure your device's multi-touch is working properly

[lethal field]

he works correctly

[jaunty ridge]

@elfin canopy most of people has the same problem with one plus 7 pro they got 90fps option but it doesn't work

[lethal field]

@normal fulcrum he works correctly

@vagrant forum s6 edge plus

[night cloak]

@lethal field check spelling

[normal fulcrum]

@jaunty ridge Well you can record a small clip and post it here and ping Mav. Mav will help you on how to fix it

@night cloak No need to point out others mistake. Stay on your issue.

[lethal field]

@night cloak everything works fine

[night cloak]

@normal fulcrum sorry sir

[normal fulcrum]

@lethal field Game doesn't have any issue with multi-touch. If the issue continues, fix it by visiting your device's service center

@jaunty ridge Video clip. Not a screenshot

[jaunty ridge]

@jaunty ridge Video clip. Not a screenshot
@normal fulcrum he wants to see my fps and i told u i can't show him my fps

[lethal field]

@normal fulcrum I format my phone but its working

[night cloak]

Sir what is 90 fps. What is meant by fps

[normal fulcrum]

Ask Google @night cloak

[night cloak]

@normal fulcrum ok

[normal fulcrum]

@jaunty ridge You can look on Google on how to record it

[night cloak]

Frames per second @night cloak

[jaunty ridge]

@normal fulcrum this is OnePlus problem u need report it plz

@jaunty ridge You can look on Google on how to record it
@normal fulcrum that's need root or need pc u know that

[normal fulcrum]

You can contact OnePlus community @jaunty ridge

[night cloak]

Frames per second @night cloak
@night cloak thanks

No it doesn’t @jaunty ridge.

[elfin canopy]

If the issue is from OnePlus side you'll have to report it in community forums, @jaunty ridge.

[neat bronze]

Most probably when will be the next major update

[night cloak]

@night cloak if more fps is there menas what will happen

@night cloak smoother gameplay.

@neat bronze there’s no information regarding any updates at the moment.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[jaunty ridge]

If the issue is from OnePlus's side you'll have to report it in community forums, @jaunty ridge.
@elfin canopy u know most of people has the same problem with OnePlus series 7 but u don't want to accept that buy the way tnx for ur help

[night cloak]

@night cloak ok

[elfin canopy]

@jaunty ridge This is PUBGM Support not OnePlus support.

I can forward the issue to PUBGM community team, they'll look into it.

[night cloak]

@jaunty ridge This is PUBGM Support not OnePlus support.

I can forward the issue to PUBGM community team, they'll look into it.
@elfin canopy yes

[jaunty ridge]

@elfin canopy just forward it tnx

[elfin canopy]

What's the issue, @night cloak?

[keen crane]

Hello

Does the beta version work in emulator???

[night cloak]

No.

[keen crane]

Oo

@night cloak thx bro

[night cloak]

👍

I am there here to help

You

@night cloak hi

Do you need help @night cloak ?

No@night cloak

I will help others

@night cloak Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

[keen crane]

@night cloak @night cloak but how do u know

[night cloak]

Wait silently. You cannot fill the channel up with conversation.

[keen crane]

That it only works on an phone

[night cloak]

@night cloak @night cloak but how do u know
@keen crane what

[coral walrus]

Team Onyx will play PMCO so be careful ❗❗

[night cloak]

@keen crane #news there’s not link for emulator players.

@night cloak once dm me please

[elfin canopy]

Is your PUBGM account banned, @night cloak?

[night cloak]

yes
@night cloak how

@night cloak don’t interrupt staff members.

can i play pubg beta in ipad?

@night cloak are you the staff

@night cloak soon yes.

[elfin canopy]

yes
@night cloak for how long?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak can you please move channels this isn’t a chat lobby.

@night cloak soon yes.
@night cloak I will also be the staff member please

@night cloak can you please move channels this isn’t a chat lobby.
@night cloak sir I will be a staff member sir please

@night cloak which device are you

[dense token]

When are you guys going to take reports seriously? It’s mostly Arabs that are hacking, with auto aim and wall hacks, X-ray vision. This guy was shooting at someone else and turned right towards me and knew I was behind a rock.

[night cloak]

Have you followed #news ?

@dense token #old

@night cloak sir I will also be the staff member sir please

[dense token]

@night cloak Youre not staff and it’s not a bug. It’s a hacker.

[night cloak]

@dense token it’s feedback to the tencent staff complaining to other community members doesn’t help you.

@night cloak ohh you are not a staff member aa

@night cloak please stop pinging me it’s annoying.

[storm flume]

Please refer to subpoint 6.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

This comes when i try to open beta on my ipad

@night cloak check #news

@night cloak check #news
@night cloak I already

Told him

The problem

@short eagle

[vagrant onyx]

@night cloak trust the app from settings than general than scroll down till you see a profile button tab on it > find which one it is than tab trust

Note that they might did not update the file for ios yet

[short eagle]

@night cloak it isnt available to ios devices yet

[ripe pagoda]

@night cloak didn’t find server and also event server is also gone then can you plz tell me when the registration of fall split of japan and korea will open and how we can register?

[night cloak]

@ripe pagoda do you play global version ? Also the discord even server is here the staff are just doing some tests.

[ripe pagoda]

japanese

[night cloak]

We only provide support for PUBGM MOBILE global.

[ripe pagoda]

that’s what i am talking about how i can join the japanese or korean version discord i need info

[night cloak]

If it’s not in #735483472432594994 and you can’t find it on google it may not exist. I cannot help you any further.

[ripe pagoda]

ok thanks

[topaz storm]

It goes to install reaches the end then does this .help

[night cloak]

@topaz storm read #news iOS is currently unavailable.

[topaz storm]

Dang thought it woulda been fixed by now well thanks for telling me

[azure helm]

Anyone else experiencing a download error on the resources for Android? I'm getting this on both the release and stable versions and have tried repairing and reinstalling.

[dawn yoke]

How to Unlink Email

[night cloak]

@dawn yoke currently you cannot unlink emails @dawn yoke.

[dawn yoke]

Someone link His Email in my Pubg Account

[soft sparrow]

@dawn yoke

[night cloak]

We do not help with account related issues @dawn yoke you can try customer support.

@soft sparrow it’s a email.

[dawn yoke]

Where ks customer support?

[night cloak]

Ks?

[soft sparrow]

next to log out @dawn yoke

[night cloak]

It’s down the bottom left of your screen.

[dawn yoke]

In Game Or Discord ?

[night cloak]

@dawn yoke they means on your pubg screen

[dawn yoke]

Ok Ok

[night cloak]

In game @dawn yoke

[dawn yoke]

I'll Try to contact with customer support

[zealous cove]

Can i talk to amoderator???

[dawn yoke]

Thanks@night cloak

[zealous cove]

In DM

[night cloak]

You can state your issue here @zealous cove

[inner arrow]

I am facing a serious issue ... My joystick button getting turned in Aim button , means while playing it automatically rotate my screen instead of moving character ... It happen in sudden ... And get fixed when I remove my fing from joystick and again put there ... But its happening 10 to 50 times in each game ... Plzz help it's a serious issue

[night cloak]

@inner arrow you mean your screen is flipping?

[tidal sierra]

@lime juniper Is it possible for you to send me a request to add I want you on a topic related to the company?

[inner arrow]

Yes .. bro like if I try to move forward insted moving my screen move means aim ...

Not from starting but multiple times in game .

[polar marsh]

@zealous cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@inner arrow do you have screen lock on ?

[inner arrow]

I m so frustrated,.....@night cloak no bro ... You means patter lock na?

Pattern lock *

[night cloak]

Can you try send a video of what you mean.

And I mean locking your screen so it doesn’t rotate. You may be tilting it just a little to much and it’s flipping your screen

[storm willow]

Your message

@night cloak above

[young star]

Does anybody know why beta won't open on ipad but works fine on iphone?

[storm willow]

@young star not released yet

[inner arrow]

No bro it's definitely not that I m confirm that multiple times joystick area getting converted into aim ... I found that while practing in training

[night cloak]

@inner arrow are you using gyroscope?

Is your whole character upside down or just your controls.

[inner arrow]

I m gyro player ... But its not gyro issue too ...

I checked that too

I switched it off

And tried

[night cloak]

Is your whole character upside down or just your controls.
@inner arrow

[inner arrow]

I didn't get it

Bro

[night cloak]

When your stuff flips is it just your buttons or is it the whole screen.

[normal fulcrum]

@inner arrow Can you record it with a different device while you play so we can understand the exact issue here?

Something like a handcam gameplay

[inner arrow]

@normal fulcrum bro I will record turning on touch show , it will show where I m touching

I can't record handcam

[normal fulcrum]

Record it using another device. Not using screen recorder

[normal fulcrum]

Screen recorders doesn't always record screen flips

[inner arrow]

Bro wait I will record and send

[night cloak]

@sinful lily does it just get stuck ? Have you tried a repair.

[sinful lily]

Yep

Alot

[normal fulcrum]

@sinful lily Device?

[sinful lily]

Samsung s9

Plus

@normal fulcrum here are more pictures that I captured

[normal fulcrum]

Issue with beta?

[sinful lily]

Indeed

I can fix it by clearing the chase

[serene meteor]

If i use my account from different different country then is it risk for my account? @normal fulcrum @

[sinful lily]

But the issues keeps occurring

[night cloak]

@sinful lily report beta bugs in #old

[sinful lily]

I can't

[normal fulcrum]

@sinful lily Beta version will always have some bug. Try reinstalling the app. If it doesn't get fixed, wait for am update

[sinful lily]

It fixes

But than

[normal fulcrum]

@serene meteor No. But we don't recommend usage of VPN

[polar marsh]

@sinful lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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[shy mist]

The beta version file isn't installing ..It's stuck at package installer .. I'm using Android..Any solution to this problem?

[normal fulcrum]

@sinful lily Graphics settings?

[sinful lily]

Yep

This happened once I changed the graphic settings

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@shy mist Make sure you have enough internal storage. 4gb is recommended

[serene meteor]

Is it works like vpn sir @normal fulcrum if i’m in a match & same that time someone else come in my account from another country

[normal fulcrum]

@sinful lily Maybe your device is not supporting higher graphics. Try lowering it

[serene meteor]

Or its ok @normal fulcrum

[normal fulcrum]

@serene meteor What the issue. Can you explain?

[sinful lily]

Its on the lowest

And runs smooth at hdr

[shy mist]

@normal fulcrum Okay bro Thanks for the help

[normal fulcrum]

@sinful lily Smoother at hdr?

[serene meteor]

If I explain it then i’ll be muted for forever 🙄 @normal fulcrum

Thats why i just wanted to know this

[sinful lily]

I mean my device runs hdr pretty good

So that can't be the issue

[normal fulcrum]

If it's some major violation which led to account ban, please contact in-game customer support as we cannot help you regarding that

@serene meteor

@sinful lily Than wait for an update and see if it's fixed

[serene meteor]

I want to tell something @normal fulcrum

Bt plz care of my account

[night cloak]

@serene meteor is someone from another country using your account ?

[serene meteor]

Yes @night cloak

[normal fulcrum]

@serene meteor I'm sorry, I don't get it

[sinful lily]

Alright

[night cloak]

Pretty sure that’s against TOS.

[serene meteor]

What is TOS

[normal fulcrum]

ToS means Terms of Service

Did you trade account @serene meteor?

[radiant relic]

Hello. Due to the poor performance of the support service, the hacker I wrote about more than 3 months ago was able to log in to my account again. At that time, you said that the problem would take up to 90 days to resolve, but no work was done. Another person spent currency on my account, so I ask you to compensate for these expenses and hope that the support service will work better in the future.

[night cloak]

@normal fulcrum two people are sharing it.

[serene meteor]

Its my girlfriend who is from another country 🥴

@night cloak

[normal fulcrum]

Well ask her not to do it

@radiant relic Contact in-game support

[shy mist]

The package isn't installing though I've 20GB space now

[night cloak]

@radiant relic if the support team has not answered you can send them a kind reminder.

[normal fulcrum]

@shy mist Try re-downloading

[golden knoll]

Do fist kills count toward the melee mastery achievement or only melee weapons?

[ruby topaz]

how do you guys get the ambusher top

[normal fulcrum]

It counts to any achievement related to melee @golden knoll

how do you guys get the ambusher top
@ruby topaz What?

[radiant relic]

@night cloak Will something change? I don't think the support is working at all

[night cloak]

@radiant relic is your ticket still open?

[normal fulcrum]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[sinful lily]

[ruby topaz]

how do you guys get the ambusher top

[shy mist]

Okay I'll re-download...
Is their any time-limit to complete achievement missions in arcade mode?

[radiant relic]

@night cloak Yes

[normal fulcrum]

@ruby topaz What's ambusher top?

[serene meteor]

So its out of TOS sir? @normal fulcrum @night cloak
If some one logged me out from another country by logging in my account!

[ruby topaz]

it's a jacket in pubg

[normal fulcrum]

No @serene meteor. But Account trading is against ToS

[ruby topaz]

that i really want

[normal fulcrum]

@ruby topaz Use #chat or #pubg-mobile for such questions

[night cloak]

@serene meteor seems as you’re in different countries they may think that you’ve traded it off to someone which is against TOS it puts your account at risk in a way.

[shy mist]

Is their any time-limit to complete achievement missions in arcade mode?

[inner arrow]

@normal fulcrum @night cloak see this you will understand my issue

[storm willow]

@young star iOS link working

[normal fulcrum]

@shy mist Not unless it is related to a time limited event

[night cloak]

@inner arrow youre tilting your phone to much I had the same issue you need to sit back more and avoid tilting your phone as it doesn’t rotate your screen it rotates the gyroscope tho.

[inner arrow]

Bro check the video I m not tilting screen

[night cloak]

So you’re inverting you’re gyro if you hold your phone back up right you’ll be fine.

[shy mist]

@normal fulcrum Appreciated for the help... Thanks again

[night cloak]

You said you’re using gyroscope.