#questions | PUBG MOBILE | Page 961

normal fulcrum Aug 7, 2020, 10:00 AM

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@dawn nymph Beta versions doesn't have patch notes

south hollow Aug 7, 2020, 10:00 AM

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Still site crashing🙂

dawn nymph Aug 7, 2020, 10:00 AM

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or 1.0.0 patch notes

vagrant forum Aug 7, 2020, 10:01 AM

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@south hollow use a VPN.

normal fulcrum Aug 7, 2020, 10:01 AM

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@south hollow Make sure you have updated your browser and you have a stable internet connection

dawn nymph Aug 7, 2020, 10:01 AM

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for global

south hollow Aug 7, 2020, 10:01 AM

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@vagrant forum ok

polar marshBOT Aug 7, 2020, 10:01 AM

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@viral mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Aug 7, 2020, 10:01 AM

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@dawn nymph Global version haven't got thr update yet

distant marten Aug 7, 2020, 10:01 AM

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@normal fulcrum now can we play erangle 2 ?

night cloak Aug 7, 2020, 10:01 AM

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Iam facing ping problem for last 3mb pubg update in Asia server before this update I am getting 80ms but after this update iam getting 150ms ping please help me anyone I can't even play properly

📎 Screenshot_2020-08-07-15-31-23-475_com.tencent.ig.png

normal fulcrum Aug 7, 2020, 10:02 AM

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@distant marten Use beta version. Download link's available in #news

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@night cloak Use #old to report and bugs

distant marten Aug 7, 2020, 10:02 AM

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@normal fulcrum ya i know but has it erangle 2 or not ?

normal fulcrum Aug 7, 2020, 10:03 AM

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It does

wise echo Aug 7, 2020, 10:03 AM

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When it will be available for ios..?

normal fulcrum Aug 7, 2020, 10:03 AM

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It is @wise echo

distant marten Aug 7, 2020, 10:03 AM

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@normal fulcrum thx for info 🤗

wise echo Aug 7, 2020, 10:03 AM

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@normal fulcrum no bro only for android

slim orbit Aug 7, 2020, 10:03 AM

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I tried vpn and it worked (the beta link ) other's can try it too

normal fulcrum Aug 7, 2020, 10:03 AM

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Check #news @wise echo

slim orbit Aug 7, 2020, 10:03 AM

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I used solo vpn

night cloak Aug 7, 2020, 10:04 AM

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@normal fulcrum slow mode is on for 5hours

normal fulcrum Aug 7, 2020, 10:04 AM

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@slim orbit Ok but don't use it to play the game

outer mural Aug 7, 2020, 10:04 AM

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1.36 GB new beta?

slim orbit Aug 7, 2020, 10:04 AM

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Ok @normal fulcrum

wise echo Aug 7, 2020, 10:04 AM

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In@normal fulcrum yeah dey said available soon but not yet

normal fulcrum Aug 7, 2020, 10:04 AM

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@night cloak You can report 1 bug or post 1 feedback in every 6 hours

night cloak Aug 7, 2020, 10:05 AM

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@normal fulcrum Have season 15 leaked?

normal fulcrum Aug 7, 2020, 10:05 AM

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@wise echo Did you follow the new link?

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@night cloak We don't provide leaks

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@outer mural Yes somewhere around 1.36 gb

wise echo Aug 7, 2020, 10:05 AM

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@normal fulcrum yes.. dey have written above new link that it will available soon

night cloak Aug 7, 2020, 10:05 AM

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@normal fulcrum but no one replying for my bug help me how can i play pubg smoothly😭😭

normal fulcrum Aug 7, 2020, 10:06 AM

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@wise echo It is available in #news. Restart discord if you can't see new message

night cloak Aug 7, 2020, 10:06 AM

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Do you know how to remove lag from game in 2 GB ram phone @normal fulcrum

storm flumeBOT Aug 7, 2020, 10:07 AM

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Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Aug 7, 2020, 10:07 AM

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@night cloak Don't worry about a reply. That channel is read by community team and every bug and feedback gets forwarded

night cloak Aug 7, 2020, 10:07 AM

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@night cloak bro my phone is 4gb ram but still iam facing lag and bugs

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TencentGames

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@normal fulcrum ok i will wait for reply

velvet turtle Aug 7, 2020, 10:08 AM

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Mine is failing while installing

normal fulcrum Aug 7, 2020, 10:08 AM

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You might never get a reply @night cloak

vagrant forum Aug 7, 2020, 10:08 AM

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They won't reply, @night cloak.

wise echo Aug 7, 2020, 10:08 AM

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@normal fulcrum bro i m trying from the latest one.. but on the latest link.. androind one is available but on ios they have written that available soon

vagrant forum Aug 7, 2020, 10:08 AM

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@velvet turtle, android or iOS?

velvet turtle Aug 7, 2020, 10:08 AM

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Android

normal fulcrum Aug 7, 2020, 10:08 AM

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@wise echo Screenshot?

night cloak Aug 7, 2020, 10:08 AM

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Ok

normal fulcrum Aug 7, 2020, 10:08 AM

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@velvet turtle Screenshot?

wise echo Aug 7, 2020, 10:09 AM

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📎 image0.png

night cloak Aug 7, 2020, 10:09 AM

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🤔

south hollow Aug 7, 2020, 10:10 AM

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Thank you it is working now @normal fulcrum

night cloak Aug 7, 2020, 10:10 AM

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How to download Erangle 2.0 @normal fulcrum

normal fulcrum Aug 7, 2020, 10:10 AM

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@wise echo Screenshot of the message you see after opening the link

velvet turtle Aug 7, 2020, 10:10 AM

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@normal fulcrum It just says APK Install failed

normal fulcrum Aug 7, 2020, 10:10 AM

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@night cloak Download beta vefrom #news

sonic wraith Aug 7, 2020, 10:11 AM

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please add offline training system

normal fulcrum Aug 7, 2020, 10:11 AM

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@velvet turtle Make sure you have atleast 4gb free on internal storage

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@sonic wraith #old

sonic wraith Aug 7, 2020, 10:11 AM

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we get some bots according to our selection
if we select ez then noob bots hard then hard like that

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oh k

sand hemlock Aug 7, 2020, 10:11 AM

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There are several glitches

sonic wraith Aug 7, 2020, 10:11 AM

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SadBrokenHeart

sand hemlock Aug 7, 2020, 10:11 AM

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In game

normal fulcrum Aug 7, 2020, 10:11 AM

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Make sure to post your feedback in 1 message @sonic wraith

sonic wraith Aug 7, 2020, 10:11 AM

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oh ok

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ty

wise echo Aug 7, 2020, 10:12 AM

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@normal fulcrum bro it is installed but when i open it .. it crash .. not able to open the app.. i trust the certificate from settings as well

flat matrix Aug 7, 2020, 10:13 AM

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Finally thnx

📎 PUBG_07_08_20_15_42_46.jpg

rustic sentinel Aug 7, 2020, 10:13 AM

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I have friend on Facebook but why it's not showing in my Facebook friends in game

sand hemlock Aug 7, 2020, 10:13 AM

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When we kill sometimes i shows accidiently you killed the player

sonic wraith Aug 7, 2020, 10:13 AM

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Make sure to post your feedback in 1 message @sonic wraith
@normal fulcrum will I get the dm if my feedback is selected? plz ping and answer

vagrant forum Aug 7, 2020, 10:14 AM

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Nope, @sonic wraith.

sonic wraith Aug 7, 2020, 10:14 AM

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oh ok

normal fulcrum Aug 7, 2020, 10:14 AM

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bro it is installed but when i open it .. it crash .. not able to open the app.. i trust the certificate from settings as well
@wise echo Ok. Wait for @storm willow . He can help you

rustic sentinel Aug 7, 2020, 10:14 AM

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Help me please

velvet turtle Aug 7, 2020, 10:14 AM

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@normal fulcrum Probably my storage

normal fulcrum Aug 7, 2020, 10:15 AM

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@rustic sentinel What the issue? Be more specific

feral dew Aug 7, 2020, 10:17 AM

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📎 Screenshot_2020-08-07-15-41-28-158_com.android.browser.jpg

sullen palm Aug 7, 2020, 10:17 AM

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Hey anyone tell hiw beta works and downloads in ios

feral dew Aug 7, 2020, 10:17 AM

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Beta version takes more data why

rustic sentinel Aug 7, 2020, 10:17 AM

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My one friend is not showing in my Facebook friends even he's my fb friend and also when i open my game sometimes my friends are 36 or 5 and when i play one match so after that it's showing my total friends 157

alpine brook Aug 7, 2020, 10:18 AM

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@sullen palm it working. Check the link in #news

sullen palm Aug 7, 2020, 10:18 AM

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@alpine brook please tell bro how

lapis current Aug 7, 2020, 10:19 AM

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Can we run beta PUBG mobile in iOS 0.14 in future

alpine brook Aug 7, 2020, 10:19 AM

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@lapis current i can see beta released for ios also

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📎 Screenshot_20200807-161928_Chrome_1.jpg

sullen palm Aug 7, 2020, 10:19 AM

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@lapis current are you using ios 14 beta?

lapis current Aug 7, 2020, 10:20 AM

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@sullen palm yes

sullen palm Aug 7, 2020, 10:20 AM

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@lapis current does it work in your phone?

wise echo Aug 7, 2020, 10:20 AM

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For ios .. it is working in my one phone but on another one.. it crash when i iopen it..

alpine brook Aug 7, 2020, 10:20 AM

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@sullen palm move to #chat for discussion

lapis current Aug 7, 2020, 10:21 AM

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Yes

night cloak Aug 7, 2020, 10:22 AM

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hello

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goodmorning

wise echo Aug 7, 2020, 10:22 AM

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@normal fulcrum bro help me please.. it crashes when i open it..

night cloak Aug 7, 2020, 10:23 AM

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ihave aquestion

alpine brook Aug 7, 2020, 10:23 AM

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@night cloak post your issue

night cloak Aug 7, 2020, 10:24 AM

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if i switch my region

vapid copper Aug 7, 2020, 10:24 AM

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I got beta version

📎 Screenshot_2020-08-07-15-35-08-970_com.google.android.packageinstaller.jpg

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Can I become official tester?

vagrant forum Aug 7, 2020, 10:25 AM

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The beta is available for all.

alpine brook Aug 7, 2020, 10:25 AM

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@vapid copper you can. Wait for next survey.

vapid copper Aug 7, 2020, 10:25 AM

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K

worn rapids Aug 7, 2020, 10:26 AM

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Pubgm not opening on ios showing some error saying it can’t connect to WiFi

alpine brook Aug 7, 2020, 10:28 AM

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@worn rapids post with screenshot on #old

night cloak Aug 7, 2020, 10:32 AM

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@lime juniper why is glasses in Windows and statues in school and military not added? Just asking 😅

tired quest Aug 7, 2020, 10:34 AM

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@night cloak it's not fully realised when it will come officiale then it will be there😚

night cloak Aug 7, 2020, 10:34 AM

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Ok

wraith brook Aug 7, 2020, 10:37 AM

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@night cloak No information

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@tired quest And don't provide information which is not confirmed

copper kernel Aug 7, 2020, 10:39 AM

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<@&481161015728406538> can i get a link to patch notes of beta update please?

pulsar oar Aug 7, 2020, 10:39 AM

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Subject - Recover my baned Pubg account

Dear Pubg Team,

Recently I have received a message "Your account will be banned for violating regulations unlocks on 2030-06-22 16:45:56. Customer support E- mail - PUBGMOBILE_CS@tencentgames.com"
And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.

ID- 5207384275
Nickname- 『KiTB』HAMA

sand path Aug 7, 2020, 10:39 AM

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@copper kernel that's in the beta server.

forest rock Aug 7, 2020, 10:39 AM

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i have deleted gameloop and i am downloading it again do i have to install and other apps?

alpine brook Aug 7, 2020, 10:39 AM

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@copper kernel search on google. You'll get it ;)

copper kernel Aug 7, 2020, 10:40 AM

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@sand path okay

quick rover Aug 7, 2020, 10:40 AM

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second time im in this problem i change DNS also install gameloop again and again and again > but when login with Facebook works good but my account in gmail what the soulation

📎 Capture.JPG

pulsar oar Aug 7, 2020, 10:40 AM

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Help please

copper kernel Aug 7, 2020, 10:40 AM

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@alpine brook those are all news, i wanted official website or something of that sort

alpine brook Aug 7, 2020, 10:41 AM

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@copper kernel it’s all in beta server. We've no access on the server. Only beta testers can access it

pulsar oar Aug 7, 2020, 10:41 AM

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Why your not helping me pease I didn’t use any cheating tules unlock my account

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Help please

valid ermine Aug 7, 2020, 10:42 AM

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Bro there may be any other reason@pulsar oar or you may got mass report

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Or you may really a hacker

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PubgmSmart

polar marshBOT Aug 7, 2020, 10:42 AM

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@pulsar oar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

copper kernel Aug 7, 2020, 10:42 AM

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@alpine brook nevermind

native herald Aug 7, 2020, 10:42 AM

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Way u report me

quick rover Aug 7, 2020, 10:43 AM

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what about my issue ?

night cloak Aug 7, 2020, 10:44 AM

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@quick rover use #emulator-support

quick rover Aug 7, 2020, 10:45 AM

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oky thanx bro

alpine brook Aug 7, 2020, 10:45 AM

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second time im in this problem i change DNS also install gameloop again and again and again > but when login with Facebook works good but my account in gmail what the soulation
Type .emulator on #481204134859505684
You'll get access of emulator support

night cloak Aug 7, 2020, 10:48 AM

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Where is M1014 in Livik????

grave ice Aug 7, 2020, 10:48 AM

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Pubg beta is taking very much time for matchmaking

alpine brook Aug 7, 2020, 10:48 AM

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@grave ice shortage of user

vagrant forum Aug 7, 2020, 10:48 AM

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Obviously, it's a beta and not many are playing it, @grave ice

grave ice Aug 7, 2020, 10:49 AM

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@vagrant forum @alpine brook so how many days i have to wait to play it?

alpine brook Aug 7, 2020, 10:50 AM

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@grave ice you can play beta now. I already played a match.

For any other discussion use #pubg-mobile

vagrant forum Aug 7, 2020, 10:50 AM

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Restart the app and try matchmaking again.

grave ice Aug 7, 2020, 10:50 AM

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@alpine brook how much time it took for matchmaking

vagrant forum Aug 7, 2020, 10:51 AM

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In-game, @drifting jay

alpine brook Aug 7, 2020, 10:52 AM

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@drifting jay #old

sick sable Aug 7, 2020, 10:52 AM

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If I download beta version can I login. This hacker still have access to my account

📎 Screenshot_20200804-155335.jpg

alpine brook Aug 7, 2020, 10:52 AM

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@drifting jay check #news
Error already said it

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@sick sable you've to play as guest in beta. Not related with stable version

gritty glade Aug 7, 2020, 10:54 AM

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New System Ui 2.0 PUBG MOBILE.

📎 IMG_20200807_162354.jpg

polar marshBOT Aug 7, 2020, 10:54 AM

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@unborn fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook Aug 7, 2020, 10:55 AM

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@gritty glade yesh, you can check full patch note (search on internet)

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@drifting jay #old

gritty glade Aug 7, 2020, 10:55 AM

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@gritty glade yesh, you can check full patch note (search on internet)
@alpine brook
Next Update it Will come?

alpine brook Aug 7, 2020, 10:56 AM

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@drifting jay then wait for it.

For another discussion use #pubg-mobile or #chat

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@gritty glade no official news.

Unofficial news is yes

gritty glade Aug 7, 2020, 10:57 AM

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If anyone Using beta 1.0, can you please give me setting screen shot, I want to know how the setting ( Basic, Graphic, control) looks like.

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#pubg-mobile

alpine brook Aug 7, 2020, 10:57 AM

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@gritty glade dm please

gritty glade Aug 7, 2020, 10:57 AM

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Ok

solar crown Aug 7, 2020, 10:59 AM

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If I get back my Facebook account will I be able to claim back my pubgm account from the person who is using it illegally?

storm flumeBOT Aug 7, 2020, 11:04 AM

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You can contact the customer service via the game settings, @solar crown. Refer to subpoint 5.3 in #faq for further instructions.

shut tangle Aug 7, 2020, 11:04 AM

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559025865 my id ist this and now one hacker take my Id and hacked my facebook

storm flumeBOT Aug 7, 2020, 11:05 AM

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Please refer to subpoint #2.8 in #faq for further information, @shut tangle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

distant marten Aug 7, 2020, 11:10 AM

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Where is erangle 2 ?

📎 Screenshot_2020-08-07-16-39-19-136_com.tencent.igce.jpg

alpine brook Aug 7, 2020, 11:10 AM

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@distant marten Is it 1.0 beta?

distant marten Aug 7, 2020, 11:11 AM

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Dont know i downlod through #news given link

alpine brook Aug 7, 2020, 11:11 AM

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I already played it

📎 Screenshot_20200807-151323_BETA_PUBG_MOBILE.png

distant marten Aug 7, 2020, 11:11 AM

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And than received 1393 mb update

alpine brook Aug 7, 2020, 11:11 AM

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@distant marten dm me your lobby

distant marten Aug 7, 2020, 11:13 AM

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📎 Screenshot_2020-08-07-16-42-06-279_com.tencent.igce.jpg

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@alpine brook here

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Ok i got it there is no change in map selection but when u play u enter erangle 2.0

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@alpine brook got it bro

grand star Aug 7, 2020, 11:21 AM

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90fps support galaxy s10?

night cloak Aug 7, 2020, 11:22 AM

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@grand star maybe in the future

iron prairie Aug 7, 2020, 11:22 AM

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90fps support galaxy s10?
@grand star Samsung S10 only has a 60hz screen.

grand star Aug 7, 2020, 11:22 AM

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Correct

night cloak Aug 7, 2020, 11:23 AM

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What happens when tencent is banned
That's a really good question which you can ask in #chat ,@drifting jay .

grand star Aug 7, 2020, 11:23 AM

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Hmm

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@night cloak

novel oracle Aug 7, 2020, 11:23 AM

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Is Erangel 2.0 available now on beta?

night cloak Aug 7, 2020, 11:23 AM

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Yes @novel oracle

frigid walrus Aug 7, 2020, 11:24 AM

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I am beta

vagrant forum Aug 7, 2020, 11:24 AM

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Yes, @novel oracle.

alpine brook Aug 7, 2020, 11:24 AM

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I am beta
@frigid walrus Then who is 1.0

grand star Aug 7, 2020, 11:24 AM

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Why the bot hate me

night cloak Aug 7, 2020, 11:25 AM

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@grand star It won't unless you use some scripts or apps which are against the ToS.

grand star Aug 7, 2020, 11:25 AM

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But is fully safe if you have rooted phone and play pubg ?

tawdry finch Aug 7, 2020, 11:26 AM

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How can one unlink the linked hackers account if he or she can cancel the unlink process by logging into the game within 7 days ? That’s so dumb !!!

vagrant forum Aug 7, 2020, 11:26 AM

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@grand star, it's safe as long as you don't start using cheats or unauthorized third party apps.

grand star Aug 7, 2020, 11:27 AM

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Ohh thank you

storm willow Aug 7, 2020, 11:27 AM

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@tawdry finch contact customer support prove your ownership and revoke access.

tawdry finch Aug 7, 2020, 11:27 AM

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I already sent them the proof

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How many times do I need to send

storm willow Aug 7, 2020, 11:27 AM

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Wait for them to process it.

alpine brook Aug 7, 2020, 11:27 AM

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@grand star root user since 2018. & playing pubgm also. Nees to hide root & don’t do cheating

tawdry finch Aug 7, 2020, 11:27 AM

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They already closed the ticket 2 times

storm willow Aug 7, 2020, 11:28 AM

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Try again @tawdry finch

tawdry finch Aug 7, 2020, 11:28 AM

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I provided them with my first purchase, registration date etc etc

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But they only closing tickets

storm willow Aug 7, 2020, 11:28 AM

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If the information provided by you is correct they will take action.

tawdry finch Aug 7, 2020, 11:28 AM

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Yes it is correct

storm willow Aug 7, 2020, 11:29 AM

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Try again, that’s your only hope.

tawdry finch Aug 7, 2020, 11:29 AM

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Since the last 51 days I am hoping

cedar plinth Aug 7, 2020, 11:30 AM

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Update when will come global version

static falcon Aug 7, 2020, 11:30 AM

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When will the bonus challage shop refresh ? It has been more than 2 weeks

cedar plinth Aug 7, 2020, 11:30 AM

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📎 Screenshot_20200807-165909.png

twin compass Aug 7, 2020, 11:31 AM

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📎 Screenshot_2020-08-07-12-45-09-902_com.tencent.ig.jpg

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Help!

cedar plinth Aug 7, 2020, 11:31 AM

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Update not release now to me

vagrant forum Aug 7, 2020, 11:31 AM

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@cedar plinth there isn't any update on the global version.

cedar plinth Aug 7, 2020, 11:31 AM

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@vagrant forum i don't know

static falcon Aug 7, 2020, 11:31 AM

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@storm willow hey man can you help me about when the bonus challange shop refresh?

vagrant forum Aug 7, 2020, 11:32 AM

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@twin compass, file claim is your only option.

alpine brook Aug 7, 2020, 11:32 AM

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@twin compass don't use any graphics tool

glass lava Aug 7, 2020, 11:32 AM

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I am not able to download pibg beta what to do

storm willow Aug 7, 2020, 11:32 AM

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@static falcon India bonus challenge?

vagrant forum Aug 7, 2020, 11:33 AM

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@glass lava, the site isn't working?

alpine brook Aug 7, 2020, 11:33 AM

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@glass lava link is out
Check #news

static falcon Aug 7, 2020, 11:33 AM

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@static falcon India bonus challenge?
@storm willow yes

twin compass Aug 7, 2020, 11:33 AM

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@alpine brook the new update is the reason? I used gfx and played in 60 fps

alpine brook Aug 7, 2020, 11:33 AM

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@twin compass It's cause of ban

storm willow Aug 7, 2020, 11:33 AM

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Try asking in India server, they can provide you sufficient information. @static falcon

storm flumeBOT Aug 7, 2020, 11:33 AM

#

Use of unauthorized third-party software or methods, @twin compass, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

shut cosmos Aug 7, 2020, 11:34 AM

#

Please the link yo download beta 1.0

vagrant forum Aug 7, 2020, 11:34 AM

#

Use a VPN if the site isn't loading, @glass lava.

alpine brook Aug 7, 2020, 11:34 AM

#

@shut cosmos check #news

glass lava Aug 7, 2020, 11:34 AM

#

I aldready installed but and updated but I am not able to download in app

twin compass Aug 7, 2020, 11:34 AM

#

@alpine brook so when i delete gfx the game opened normally?

alpine brook Aug 7, 2020, 11:35 AM

#

@twin compass yeah, after the current ban period

storm willow Aug 7, 2020, 11:35 AM

#

@glass lava iOS or android?

glass lava Aug 7, 2020, 11:35 AM

#

Android

vagrant forum Aug 7, 2020, 11:35 AM

#

@twin compass, no. You will be banned till the period it says in the notice. Uninstall the gfx app and reinstall the game from Play Store if you don't want to be banned again.

twin compass Aug 7, 2020, 11:37 AM

#

@vagrant forum oki thnx

sharp flint Aug 7, 2020, 11:37 AM

#

how to fix my sound delay i have great headphones and my phone is iPhone 8 plus @vital sluice @short eagle @bold siren

bronze wing Aug 7, 2020, 11:39 AM

#

What does this mean and how can I fix it ?

📎 image0.png

ripe elm Aug 7, 2020, 11:39 AM

#

Anyone can help me

📎 IMG-20200807-WA0001.jpg

alpine brook Aug 7, 2020, 11:39 AM

#

@ripe elm wait till next major update

bronze wing Aug 7, 2020, 11:40 AM

#

What is a “graphics tool”

vagrant forum Aug 7, 2020, 11:40 AM

#

@bronze wing

📎 Screenshot_20200807_170958.png

bronze wing Aug 7, 2020, 11:40 AM

#

Is it something Ingame or external ?

tawdry finch Aug 7, 2020, 11:40 AM

#

There is no option to attach a file, how to send an attached screenshot ?

📎 image0.jpg

vagrant forum Aug 7, 2020, 11:40 AM

#

Read #faq sub point 4.11

frigid leaf Aug 7, 2020, 11:40 AM

#

Will the next Pubg mobile update 1.0.0 support and work in 2gb ram mobiles?

alpine brook Aug 7, 2020, 11:40 AM

#

@tawdry finch imgur link

bronze wing Aug 7, 2020, 11:41 AM

#

Ok

ripe elm Aug 7, 2020, 11:41 AM

#

@alpine brook last two day I am not login my account is Facebook problem

dreamy mesa Aug 7, 2020, 11:41 AM

#

Erangel is awesome

sharp flint Aug 7, 2020, 11:41 AM

#

how to fix my sound delay i have great headphones and my phone is iPhone 8 plus @vagrant forum

alpine brook Aug 7, 2020, 11:41 AM

#

@dreamy mesa #old

dreamy mesa Aug 7, 2020, 11:41 AM

#

@alpine brook

alpine brook Aug 7, 2020, 11:42 AM

#

@ripe elm screenshot please

ripe elm Aug 7, 2020, 11:42 AM

#

📎 IMG-20200807-WA0001.jpg

tawdry finch Aug 7, 2020, 11:42 AM

#

@tawdry finch imgur link
@alpine brook what

hard urchin Aug 7, 2020, 11:42 AM

#

Server invite link plz

#

I want to invite my friend

tawdry finch Aug 7, 2020, 11:42 AM

#

What imgur

alpine brook Aug 7, 2020, 11:43 AM

#

@tawdry finch upload your image on imgur & give the link to them

vagrant forum Aug 7, 2020, 11:43 AM

#

@tawdry finch imgur allows to upload image files, you can upload it there and paste the link.

alpine brook Aug 7, 2020, 11:43 AM

#

@ripe elm it’s a bug

mortal marsh Aug 7, 2020, 11:43 AM

#

Unlink ur account from newer version
Maybe that would help@ripe elm

vagrant forum Aug 7, 2020, 11:43 AM

#

@ripe elm Contact the customer support.

tawdry finch Aug 7, 2020, 11:43 AM

#

Can you send me the link of the app ?

#

I am only getting this ?

📎 image0.png

sharp flint Aug 7, 2020, 11:44 AM

#

how to fix my sound delay i have great headphones and my phone is iPhone 8 plus @vagrant forum

alpine brook Aug 7, 2020, 11:44 AM

#

@tawdry finch imgur(.)com

ripe elm Aug 7, 2020, 11:44 AM

#

Connect customer support not help full

📎 Screenshot_20200807-113613.jpg

vagrant forum Aug 7, 2020, 11:45 AM

#

@sharp flint, I'm sorry I don't have any info on it.
@spring zephyr could you help him please? ^

jaunty cairn Aug 7, 2020, 11:45 AM

#

Guys pls help.. Some one hackd my email and gaimd access to my pubg mobile account. Is there anyway to unlink the email connected to my pubg acc.. My acc is at high risk now.. Please help

frigid leaf Aug 7, 2020, 11:45 AM

#

Can someone say, does the next update 1.0.0 support 2gb mobiles

tawdry finch Aug 7, 2020, 11:45 AM

#

@ripe elm they never are

vagrant forum Aug 7, 2020, 11:45 AM

#

@ripe elm, you would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.

jaunty cairn Aug 7, 2020, 11:45 AM

#

Guys pls help.. Some one hackd my email and gaimd access to my pubg mobile account. Is there anyway to unlink the email connected to my pubg acc.. My acc is at high risk now.. Please help

spring zephyr Aug 7, 2020, 11:46 AM

#

@sharp flint Can you explain your issue in detail?

alpine brook Aug 7, 2020, 11:46 AM

#

@jaunty cairn if you've access of your account refer to #faq 2.5

vagrant forum Aug 7, 2020, 11:46 AM

#

@jaunty cairn recover the email account, change password and enable two-factor authentication.

tawdry finch Aug 7, 2020, 11:46 AM

#

Instead can I write it down ?

jaunty cairn Aug 7, 2020, 11:46 AM

#

Yea i did it but i need to unlink the email.. Coz he still can log in

storm flumeBOT Aug 7, 2020, 11:46 AM

#

You can contact the customer service via the game settings, @jaunty cairn. Refer to subpoint 5.3 in #faq for further instructions.

alpine brook Aug 7, 2020, 11:46 AM

#

@jaunty cairn #faq 2.5

tawdry finch Aug 7, 2020, 11:47 AM

#

Cause past time I could attach images

vagrant forum Aug 7, 2020, 11:47 AM

#

You cannot unlink email, @jaunty cairn. You would need to contact the in-game customer support and explain them the issue.

tawdry finch Aug 7, 2020, 11:47 AM

#

I don’t want to post my personal info on third party apps and then pasting the link here

night cloak Aug 7, 2020, 11:48 AM

#

how can i report a hacker?

jaunty cairn Aug 7, 2020, 11:48 AM

#

I cannot talk to them as replying me is bots

alpine brook Aug 7, 2020, 11:48 AM

#

@night cloak collect video evidence & report to http://cheater-report.pubgm.cc/

storm flumeBOT Aug 7, 2020, 11:48 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum Aug 7, 2020, 11:48 AM

#

@tawdry finch well they asked you for images, I don't think writing it down would a good idea.

night cloak Aug 7, 2020, 11:48 AM

#

ty

sharp flint Aug 7, 2020, 11:49 AM

#

@spring zephyr When I connect my head phone in starting my team mats hear very low voice after 5 min they can hear properly

tawdry finch Aug 7, 2020, 11:49 AM

#

@tawdry finch well they asked you for images, I don't think writing it down would a good idea.
@vagrant forum yes but you are suggesting to use third party app, cause the customer support never told to use imgur

vagrant forum Aug 7, 2020, 11:50 AM

#

Try asking a moderator for an alternative, I wouldn't exactly recommend using imgur either.

tawdry finch Aug 7, 2020, 11:50 AM

#

How can I reach out to them ?

#

Last time I was able to attach images

spring zephyr Aug 7, 2020, 11:51 AM

#

@sharp flint Try repairing?

tawdry finch Aug 7, 2020, 11:51 AM

#

And sharing my personal info on other media, I don’t think is a good idea either

sharp flint Aug 7, 2020, 11:51 AM

#

WYM? @spring zephyr

sonic wraith Aug 7, 2020, 11:51 AM

#

Repair your game.

wise echo Aug 7, 2020, 11:52 AM

#

Can somebody help me 😒 when i open beta app it crash in ios.. what can i do.?

vagrant forum Aug 7, 2020, 11:52 AM

#

@spring zephyr, is there any other way to attach files in the customer service conversation if the option doesn't appear?

broken minnow Aug 7, 2020, 11:53 AM

#

Why i m not able to download the beta?

smoky tinsel Aug 7, 2020, 11:53 AM

#

I'm trying to log in to the BETA but the game does not load to go to the lobby

broken minnow Aug 7, 2020, 11:53 AM

#

📎 Screenshot_2020-08-07-17-23-02-541_com.android.chrome.jpg

night cloak Aug 7, 2020, 11:53 AM

#

i cant download beta it says cant be installed

vagrant forum Aug 7, 2020, 11:53 AM

#

@broken minnow, use a VPN.

alpine brook Aug 7, 2020, 11:53 AM

#

@broken minnow try vpn

broken minnow Aug 7, 2020, 11:53 AM

#

Okay

smoky tinsel Aug 7, 2020, 11:53 AM

#

📎 unknown.png

alpine brook Aug 7, 2020, 11:54 AM

#

@night cloak android or ios

iron prairie Aug 7, 2020, 11:54 AM

#

@smoky tinsel Beta is only for mobile

night cloak Aug 7, 2020, 11:54 AM

#

android

smoky tinsel Aug 7, 2020, 11:54 AM

#

The game does not leave this load screen and I'm already on it a few minutes

alpine brook Aug 7, 2020, 11:54 AM

#

@night cloak i already played it. Dm me

vagrant forum Aug 7, 2020, 11:54 AM

#

@smoky tinsel, beta can't be played on emulators.

storm flumeBOT Aug 7, 2020, 11:54 AM

#

You can now access #emulator-chat and #emulator-support, @smoky tinsel. Revert this at any time by sending .emulator in #481204134859505684.

iron prairie Aug 7, 2020, 11:54 AM

#

@smoky tinsel Beta is only for mobile

wise echo Aug 7, 2020, 11:54 AM

#

In mine it downloaded.. i trist the certificate in settings as well but it crash when i open

#

In ios playform

smoky tinsel Aug 7, 2020, 11:55 AM

#

The beauty then, thanks, I'll keep trying and still will install here on my phone

winged valley Aug 7, 2020, 11:55 AM

#

Guys, need help please. Do you know any user with "-" in their username? a hyphen

night cloak Aug 7, 2020, 11:57 AM

#

Are there any official Rules of PubG M Customs or Tournaments. If Yes can anyone tell me?

lapis current Aug 7, 2020, 11:58 AM

#

Can we run beta PUBG mobile in iOS by next week

sharp flint Aug 7, 2020, 11:58 AM

#

@spring zephyr The game center link with another character ? I can't open my pubg account with my game center account why

smoky tinsel Aug 7, 2020, 11:58 AM

#

I tried to open on the phone and gave an error screen

iron prairie Aug 7, 2020, 11:58 AM

#

Are there any official Rules of PubG M Customs or Tournaments. If Yes can anyone tell me?
@night cloak that depends on the tournament host.

#

I tried to open on the phone and gave an error screen
@smoky tinsel ss?

night cloak Aug 7, 2020, 11:59 AM

#

@iron prairie so there are no official Rules?

lapis current Aug 7, 2020, 11:59 AM

#

Can we run beta PUBG mobile in iOS by next week

iron prairie Aug 7, 2020, 11:59 AM

#

It depends on the tournament host.

smoky tinsel Aug 7, 2020, 11:59 AM

#

The same mistake as a friend's screen up there

storm flumeBOT Aug 7, 2020, 11:59 AM

#

You can contact the customer service via the game settings, @sharp flint. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 7, 2020, 11:59 AM

#

@iron prairie means I can make my own Rules. Right?

lapis current Aug 7, 2020, 11:59 AM

#

Can we run beta PUBG mobile in iOS by next week

iron prairie Aug 7, 2020, 11:59 AM

#

@iron prairie means I can make my own Rules. Right?
Yes

sharp flint Aug 7, 2020, 12:00 PM

#

AdiTya The game center link with another character ? I can't open my pubg account with my game center account why

iron prairie Aug 7, 2020, 12:00 PM

#

just make sure you're not breaking any of PUBGM's ToS

night cloak Aug 7, 2020, 12:00 PM

#

@iron prairie ok. Thanks bro

lapis current Aug 7, 2020, 12:00 PM

#

Can we run beta PUBG mobile in iOS by next week

sharp flint Aug 7, 2020, 12:00 PM

#

@spring zephyr The game center link with another character ? I can't open my pubg account with my game center account why

storm willow Aug 7, 2020, 12:01 PM

#

@lapis current please check #news for more updates.

#

@sharp flint make sure you are using same Apple ID

sharp flint Aug 7, 2020, 12:02 PM

#

wym by that ?

#

i am already have that

#

📎 WhatsApp_Image_2020-08-07_at_8.07.48_AM.jpeg

#

any solutions

spring zephyr Aug 7, 2020, 12:08 PM

#

It's linked to another PUBGM account.

sharp flint Aug 7, 2020, 12:08 PM

#

k

storm flumeBOT Aug 7, 2020, 12:16 PM

#

Hello, @slim oasis!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Aug 7, 2020, 12:18 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawny zenith Aug 7, 2020, 12:19 PM

#

📎 20200807_141851.jpg

wise echo Aug 7, 2020, 12:20 PM

#

Helloo can anyone tell me whu beta version crash when i open in iOS platform.. .??

tawny zenith Aug 7, 2020, 12:20 PM

#

Can you do something about where a player freezes other players. It looks like Im out of service.

night cloak Aug 7, 2020, 12:20 PM

#

How to make a !team

tawny zenith Aug 7, 2020, 12:20 PM

#

1 guy comes and kills AFK players. Impossinle to play.

spring zephyr Aug 7, 2020, 12:21 PM

#

@tawny zenith https://discordapp.com/channels/393088095840370689/481197473403240451/741015473029906543

#

@wise echo The BETA version is not available for IOS yet.

night cloak Aug 7, 2020, 12:21 PM

#

Bro how to make !team

wise echo Aug 7, 2020, 12:21 PM

#

@spring zephyr but it is working on my other ios device

night cloak Aug 7, 2020, 12:22 PM

#

@HogwartsGaming pls tell

indigo adder Aug 7, 2020, 12:22 PM

#

What is problem?

📎 image0.png

night cloak Aug 7, 2020, 12:22 PM

#

Presss ok bro

#

And update

#

In play store

tender cargo Aug 7, 2020, 12:23 PM

#

How to download pubg mobile beta version

wraith brook Aug 7, 2020, 12:23 PM

#

@tender cargo #news

#

Link there

jade finch Aug 7, 2020, 12:26 PM

#

Please stop this channel

#

Stop hack live streaming stop them please

worldly dawn Aug 7, 2020, 12:27 PM

#

can i get the official emulator link please

storm flumeBOT Aug 7, 2020, 12:27 PM

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @jade finch:

:white_small_square: http://bit.ly/37Lgfbm

#

You can now access #emulator-chat and #emulator-support, @worldly dawn. Revert this at any time by sending .emulator in #481204134859505684.

jade finch Aug 7, 2020, 12:28 PM

#

Ok

spring zephyr Aug 7, 2020, 12:28 PM

#

@worldly dawn https://gameloop.fun/en/game/fps/play-pubg-mobile-on-pc

worldly dawn Aug 7, 2020, 12:28 PM

#

thanks

lapis current Aug 7, 2020, 12:29 PM

#

Can we run beta PUBG mobile in iOS by next week?

spring zephyr Aug 7, 2020, 12:29 PM

#

The iOS version will be available very soon.

lapis current Aug 7, 2020, 12:30 PM

#

When will very soon come

night cloak Aug 7, 2020, 12:30 PM

#

No date.

hard urchin Aug 7, 2020, 12:30 PM

#

@MR人ＢＵＮＮＹ#2338

#

Hi

#

I need help for my friend

night cloak Aug 7, 2020, 12:31 PM

#

@hard urchin Yes?

hard urchin Aug 7, 2020, 12:31 PM

#

His account got hacked

#

Although he did recover it

#

But the problem is that the hacker has linked his fb id with account

#

He's been trying to unlink it but the hacker cancels his application request Everytime

night cloak Aug 7, 2020, 12:32 PM

#

For that issue, your friend will need to contact the customer service. Nobody else can help.

hard urchin Aug 7, 2020, 12:33 PM

#

@night cloak customer service
Any guidance where to look for

storm flumeBOT Aug 7, 2020, 12:33 PM

#

You can contact the customer service via the game settings, @hard urchin. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 7, 2020, 12:33 PM

#

Follow this instructions.

tidal elbow Aug 7, 2020, 12:33 PM

#

Please help me, My game is up to date, I cleared the cache and also tried the repair button, and installed the resources again but still I am getting this error.. please help

📎 PUBG_MOBILE_2020-08-07-16-40-09.png

hard urchin Aug 7, 2020, 12:33 PM

#

Alright

lapis current Aug 7, 2020, 12:33 PM

#

rip

night cloak Aug 7, 2020, 12:34 PM

#

@tidal elbow For account related issues, contact with the customer service.

tidal elbow Aug 7, 2020, 12:35 PM

#

How can I contact customer service when I cannot login, do I send them an email?

night cloak Aug 7, 2020, 12:35 PM

#

You can contact the customer service from the login screen. Tap on help on top right.

tidal elbow Aug 7, 2020, 12:35 PM

#

Okay I will try, Thank you

wispy bronze Aug 7, 2020, 12:36 PM

#

Plzz help me in this matter

📎 Screenshot_2020-08-05-23-07-52-97_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Aug 7, 2020, 12:36 PM

#

@wispy bronze For account related issues, contact with the customer service.

wispy bronze Aug 7, 2020, 12:36 PM

#

I already done it 🥺 but nothing happened

night cloak Aug 7, 2020, 12:37 PM

#

Wait for their response. It may take some time.

wispy bronze Aug 7, 2020, 12:37 PM

#

I'm having this issue form last 3 days 😢@night cloak

night cloak Aug 7, 2020, 12:38 PM

#

It can take some more days to get a reply. Due to high demand and the current global pandemic.

wispy bronze Aug 7, 2020, 12:38 PM

#

@night cloak I heard that it it will only fix when new update will come 😢

night cloak Aug 7, 2020, 12:39 PM

#

📎 Screenshot_2020-08-07-14-09-50-110_com.tencent.ig.jpg

#

@wispy bronze You can try waiting, if you think the rumours are true.

polar marshBOT Aug 7, 2020, 12:39 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak vault Aug 7, 2020, 12:40 PM

#

#questions pls help for my problem

gritty osprey Aug 7, 2020, 12:40 PM

#

When Thompson got scope

wispy bronze Aug 7, 2020, 12:40 PM

#

@night cloak thnku so much for ur response 😢may be I have to wait for the new update

night cloak Aug 7, 2020, 12:41 PM

#

@weak vault It may take some time to sync your friend list. Try logging out of the game and log in again using Facebook. Give it some time.

#

@gritty osprey Keep an eye on #news for latest information.

#

@wispy bronze Well, good luck.

#

@weak vault How many friends do you have on your facebook now?

upbeat token Aug 7, 2020, 12:42 PM

#

How can I dispute a ban of one of my best clan members, there is no way that the player can be banned due to fair gaming and not using any cheats or cheating methods nor being abusive or all other.

weak vault Aug 7, 2020, 12:42 PM

#

@night cloak 0 friends

night cloak Aug 7, 2020, 12:42 PM

#

@upbeat token File claim.

upbeat token Aug 7, 2020, 12:42 PM

#

Where

#

@night cloak

polar marshBOT Aug 7, 2020, 12:42 PM

#

@surreal night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise echo Aug 7, 2020, 12:43 PM

#

Beta 1.0 not opening in ios device.. it crash when i open.. but working on my other device.. i try everything like delete and reinstall even I reinstalled global version.. even i reset my phone but the issue is still there.. i cant open my beta pubg 1.0 it crashes everytime.. please help me .. what can i do..

night cloak Aug 7, 2020, 12:43 PM

#

@weak vault Could you open the game, go to your friend list > facebook friends and share a screenshot here? You can censor any private information.

#

@wise echo Beta 1.0 is not available for iOS.

weak vault Aug 7, 2020, 12:43 PM

#

@night cloak ok 2 minutes i will send screenshot

night cloak Aug 7, 2020, 12:43 PM

#

Sure.

orchid wyvern Aug 7, 2020, 12:45 PM

#

How I can solve mic glich

wise echo Aug 7, 2020, 12:45 PM

#

📎 image0.jpg

#

Den how it os working on this

#

Not for other

orchid wyvern Aug 7, 2020, 12:45 PM

#

How I can solve mic glich plz help.

wise echo Aug 7, 2020, 12:47 PM

#

@spring zephyr @proven gale see the screen shot.. in ios it is working.. but for another device it crash

weak vault Aug 7, 2020, 12:48 PM

#

📎 IMG_20200807_181755.jpg

#

@night cloak this is the SS plz check

night cloak Aug 7, 2020, 12:50 PM

#

@weak vault It looks like the Facebook list is not being synced. What you can do now is, unlink the Facebook account from your game and add it back after 7 days. It should fix the issue.

weak vault Aug 7, 2020, 12:51 PM

#

@night cloak tq for the reply i will try

violet snow Aug 7, 2020, 12:52 PM

#

Pls give me link of pubgm download on Chrome as it has pause option the previous link u gave lead me to playstore and #faq 1.2 also leads to playstore please give me link in which i can download in chrome and not in playstore

night cloak Aug 7, 2020, 12:52 PM

#

No worries, good luck.

#

@violet snow Download the APK version from https://www.pubgmobile.com/en-US/.

violet snow Aug 7, 2020, 12:53 PM

#

-_- it leads me to playstore

wise echo Aug 7, 2020, 12:53 PM

#

@night cloak can you pleasee see my screenshot and help me

night cloak Aug 7, 2020, 12:53 PM

#

Click on this.

📎 unknown.png

violet snow Aug 7, 2020, 12:53 PM

#

O this one works

#

Nice

night cloak Aug 7, 2020, 12:53 PM

#

@wise echo Hold on.

wise echo Aug 7, 2020, 12:53 PM

#

It is working in one ios device but crashes on another

violet snow Aug 7, 2020, 12:57 PM

#

@night cloak after downloading what does I need to do? And in some pictures it's written in chinese is it the chinese version?

night cloak Aug 7, 2020, 12:58 PM

#

@violet snow It is the global version. Install it after downloading.

brave fox Aug 7, 2020, 12:58 PM

#

@night cloak my primeplus icon is missing can you pls help me getting it back?

night cloak Aug 7, 2020, 12:59 PM

#

@brave fox It goes missing for refund fraud. If you think you didn't make any refund, contact with the customer service.

wise echo Aug 7, 2020, 12:59 PM

#

@night cloak ????

night cloak Aug 7, 2020, 12:59 PM

#

@wise echo Hold on.

brave fox Aug 7, 2020, 12:59 PM

#

I contacted to customer service but it told me to re install the game

violet snow Aug 7, 2020, 12:59 PM

#

Not pubgm suspicious

📎 IMG_20200807_182915.jpg

brave fox Aug 7, 2020, 12:59 PM

#

I did

#

And i bought it in a legal way

night cloak Aug 7, 2020, 1:00 PM

#

@brave fox Try telling the issue again to the customer service.

brave fox Aug 7, 2020, 1:00 PM

#

I tried many times but got the same answer

night cloak Aug 7, 2020, 1:01 PM

#

Could you share a screenshot of their reply?

brave fox Aug 7, 2020, 1:01 PM

#

Wait a sec

jaunty ridge Aug 7, 2020, 1:01 PM

#

@night cloak hi i have one plus 7 pro and i put my frame on 90 fps but still 60fps seems only one plus 8 can get 90fps why?

night cloak Aug 7, 2020, 1:01 PM

#

@jaunty ridge Check on the OnePlus website for supported devices.

jaunty ridge Aug 7, 2020, 1:02 PM

#

@night cloak yea it's supporeted but it's not working!!

violet snow Aug 7, 2020, 1:03 PM

#

Is it really pubgm? @night cloak

📎 IMG_20200807_182915.jpg

night cloak Aug 7, 2020, 1:03 PM

#

@violet snow Yes.

violet snow Aug 7, 2020, 1:03 PM

#

Ok

night cloak Aug 7, 2020, 1:03 PM

#

@jaunty ridge Could you share it in #old?

frigid wolf Aug 7, 2020, 1:03 PM

#

Is pubg beta working on iOS?

night cloak Aug 7, 2020, 1:04 PM

#

Hold on.

#

I am checking the beta myself.

frigid wolf Aug 7, 2020, 1:04 PM

#

.....?

#

Anybody?

jaunty ridge Aug 7, 2020, 1:04 PM

#

@night cloak there is no any different between extreme and 90fps on one plus 7 pro not just for me for every one u need to fix it

frigid wolf Aug 7, 2020, 1:04 PM

#

Can anybody please tell me that is beta working in iOS?

#

......

night cloak Aug 7, 2020, 1:05 PM

#

@jaunty ridge Our moderator @elfin canopy has the same device. Maybe he can help once he is available.

#

@frigid wolf Hold on.

wise echo Aug 7, 2020, 1:05 PM

#

@frigid wolf in one device it is working for me but on another it crash.. that whats @night cloak she is checking

sick lotus Aug 7, 2020, 1:05 PM

#

@night cloak we need a new account for beta version ? Or I can login with same account ?

night cloak Aug 7, 2020, 1:06 PM

#

@sick lotus New. It is different game and different servers.

frigid wolf Aug 7, 2020, 1:06 PM

#

@wise echo okkk

#

@night cloak is it working in iOS ?

jaunty ridge Aug 7, 2020, 1:06 PM

#

@night cloak it's big problem plz fix it i have one plus 7 pro and i have 90fps option but seems still 60

wise echo Aug 7, 2020, 1:06 PM

#

@night cloak in my iphone 6 plus.. it is

frigid wolf Aug 7, 2020, 1:07 PM

#

@wise echo alright

#

I will see

solar tinsel Aug 7, 2020, 1:07 PM

#

Hi guys, I didn’t know where else to ask this so here it goes. Earlier this week someone got hold of my twitter account somehow which was linked to my pubg mobile account. They got into my account and linked another email. They tried unlinking my facebook but it didn’t work. I have already tried contacting Twitter multiple times but haven’t gotten any response. Pubg mobile customer service is nonexistent so I didn’t know what to do. I have spent over 700€ on this account and desperate for help. I don’t know what to do from here. Any suggestions will be appreciated. Thanks
😭

wise echo Aug 7, 2020, 1:07 PM

#

But in 11 pro max it crashes when i open @night cloak

night cloak Aug 7, 2020, 1:07 PM

#

@wise echo Could you log out and share a screenshot of the login screen?

wise echo Aug 7, 2020, 1:08 PM

#

@night cloak from which phone.?

frigid wolf Aug 7, 2020, 1:08 PM

#

@wise echo In my 11 it just shows boy installed

night cloak Aug 7, 2020, 1:08 PM

#

Both would be great.

frigid wolf Aug 7, 2020, 1:08 PM

#

@wise echo just not installed*

jaunty ridge Aug 7, 2020, 1:09 PM

#

@elfin canopy hi i have one plus 7 pro and i have 90 fps option but it's not working seems still 60

wise echo Aug 7, 2020, 1:09 PM

#

@night cloak

📎 image0.jpg

night cloak Aug 7, 2020, 1:09 PM

#

@solar tinsel You will need to wait for the customer service to reply you. There's apparently no other alternative.

wise echo Aug 7, 2020, 1:09 PM

#

@on new one i cant open it..

#

@night cloak

night cloak Aug 7, 2020, 1:09 PM

#

Thank you.

stark plank Aug 7, 2020, 1:09 PM

#

@night cloak We are in the second month after the amd render bug problem.Half of the season is over.When will it be fixed? We missed the game.We can't play.

solar tinsel Aug 7, 2020, 1:10 PM

#

@night cloak but the only reply I get is the automated message telling me to use ingame customer service. I’m not even sure if my report went through

night cloak Aug 7, 2020, 1:10 PM

#

@stark plank I haven't heard of any new render bug issue. Could you elaborate or have a screenshot?

violet snow Aug 7, 2020, 1:10 PM

#

Where is the obb?@night cloak do I need to download it?

night cloak Aug 7, 2020, 1:11 PM

#

@solar tinsel In-game customer service wouldn't tell you to contact In-game customer service. Maybe you are contacting in wrong support.

#

@violet snow Open the game to download additional files.

wise echo Aug 7, 2020, 1:11 PM

#

@frigid wolf in mine one .. 11 pro max.. it installed .. even i can able to trist the certificate .. but it crashes when i open app

dark fable Aug 7, 2020, 1:11 PM

#

I got new beta test ios invite. Downloaded it and won't let me login to my account 😒

jaunty ridge Aug 7, 2020, 1:12 PM

#

@night cloak he's not answering plz help me

night cloak Aug 7, 2020, 1:12 PM

#

@dark fable Remember beta is not the same as global and you will need to create a new account.

violet snow Aug 7, 2020, 1:12 PM

#

@violet snow Open the game to download additional files.
@night cloak size?

night cloak Aug 7, 2020, 1:12 PM

#

@jaunty ridge

when he is available.

dark fable Aug 7, 2020, 1:12 PM

#

@night cloak damnn so all the money I spent won't transfer? 😂😂

night cloak Aug 7, 2020, 1:13 PM

#

@violet snow The total game should be around 3GB.

#

i am on emulator i downloded beta beta its stuck at loading screen

wise echo Aug 7, 2020, 1:13 PM

#

@night cloak what can i do now.. you didn’t tell anything.. r u checking.?

night cloak Aug 7, 2020, 1:13 PM

#

@dark fable Beta is for testing. It is not another game version to play the game on.

frigid wolf Aug 7, 2020, 1:13 PM

#

@night cloak try it on bluestacks it will work

dark fable Aug 7, 2020, 1:13 PM

#

Ahh ok cool. Thanks

night cloak Aug 7, 2020, 1:13 PM

#

@wise echo Hold on.

frigid wolf Aug 7, 2020, 1:13 PM

#

@wise echo okkkkk

solar tinsel Aug 7, 2020, 1:14 PM

#

@night cloak I’ve sent an email to pubg mobile support and that’s what’s tellinh me to use ingame customer service. But the ingame customer service doesn’t help at all as there is no option to report such an issue

polar marshBOT Aug 7, 2020, 1:14 PM

#

@lucid harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wise echo Aug 7, 2020, 1:14 PM

#

@night cloak on i am waiting but please let me know the issue..

frigid wolf Aug 7, 2020, 1:14 PM

#

@wise echo i am not able to open ut bro

#

*it

wise echo Aug 7, 2020, 1:15 PM

#

@frigid wolf keep in touch bro bcz i think u r the only one with having issue in ios 😒😒

night cloak Aug 7, 2020, 1:15 PM

#

@solar tinsel Remember, the email support is for general inquiries. For account related issues, you will need to contact the customer service in-game.

frigid wolf Aug 7, 2020, 1:15 PM

#

@wise echo ok bro

solar tinsel Aug 7, 2020, 1:15 PM

#

@night cloak thank you. I will keep trying

frigid wolf Aug 7, 2020, 1:16 PM

#

@wise echo can you send me the steps😅

wise echo Aug 7, 2020, 1:16 PM

#

@frigid wolf which one.?

frigid wolf Aug 7, 2020, 1:16 PM

#

From starting

#

I have installed it

#

But I can’t verify it in the settings

wise echo Aug 7, 2020, 1:17 PM

#

Go to settings.. then general .. der you can see profile for this app at bottom.. just trust it

night cloak Aug 7, 2020, 1:17 PM

#

@frigid wolf @wise echo Could you guys chat in #pubg-mobile? I will mention you if I have an answer.

wise echo Aug 7, 2020, 1:17 PM

#

@night cloak sure .. thank yu

frigid wolf Aug 7, 2020, 1:19 PM

#

@wise echo see!!

#

@wise echo

📎 image0.png 📎 image1.png

stark plank Aug 7, 2020, 1:20 PM

#

@night cloak > @stark plank I haven't heard of any new render bug issue. Could you elaborate or have a screenshot?
@night cloak Amd graphics card and nvidia render bug problem vs the 0.19 update coming to the game.

With the new update to the emulator for Nvidia graphics cards,the shaders have been fixed,but not from the amd cards,because amd has disabled this option.

📎 sorunnn.jpg 📎 sorunn.jpg

storm flumeBOT Aug 7, 2020, 1:20 PM

#

You can now access #emulator-chat and #emulator-support, @stark plank. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Aug 7, 2020, 1:20 PM

#

Please ask in the emulator support.

torpid creek Aug 7, 2020, 1:21 PM

#

Can i delete or hide someone from my popularity list?

polar marshBOT Aug 7, 2020, 1:21 PM

#

@proud frigate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sonic wraith Aug 7, 2020, 1:21 PM

#

Can i delete or hide someone from my popularity list?
@torpid creek no you can't

torpid creek Aug 7, 2020, 1:21 PM

#

@sonic wraith 😭

frigid wolf Aug 7, 2020, 1:21 PM

#

@wise echo come in private chat

sonic wraith Aug 7, 2020, 1:22 PM

#

@sonic wraith 😭
@torpid creek I also want to hide many people from my popularity list but there is no option...

weak vault Aug 7, 2020, 1:22 PM

#

how to unlink my fb account from game

sonic wraith Aug 7, 2020, 1:22 PM

#

@night cloak can i login with Google play again after unlinking my old Email?

weak vault Aug 7, 2020, 1:22 PM

#

#questions

night cloak Aug 7, 2020, 1:23 PM

#

@sonic wraith You can, yes. But remember to login after 7 days, otherwise the unlink request will be cancelled.

torpid creek Aug 7, 2020, 1:23 PM

#

@torpid creek I also want to hide many people from my popularity list but there is no option...
@sonic wraith I'm sorry.

sonic wraith Aug 7, 2020, 1:23 PM

#

Oh ok ty

night cloak Aug 7, 2020, 1:23 PM

#

@weak vault From basic settings of the game.

sonic wraith Aug 7, 2020, 1:23 PM

#

@sonic wraith I'm sorry.
@torpid creek np bro 👋

night cloak Aug 7, 2020, 1:24 PM

#

Ive got a question. I linked my facebook with another account that i dont use anymore. But now i want to link my Facebook with my real account. I cant unlink it from the other. If i delete that account ill be able to link it with my real account right?

weak vault Aug 7, 2020, 1:24 PM

#

📎 IMG_20200807_185401.jpg

#

Thare is no unlink option is hear @night cloak

stark plank Aug 7, 2020, 1:25 PM

#

Please ask in the emulator support.
@night cloak You do not know about it yet. It is obvious that it is not in your joint work. I learned that I have been waiting for 2 months in vain.The update of 0.19 made the game very bad.

Thanks👏

night cloak Aug 7, 2020, 1:25 PM

#

@weak vault You are unlinking your Google Play account. If you do not wish to do that, login again with your Google Play account to cancel the unlink.

weak vault Aug 7, 2020, 1:25 PM

#

@night cloak ok

night cloak Aug 7, 2020, 1:26 PM

#

@night cloak You can unlink again after a cooldown period of 21 days.

cobalt void Aug 7, 2020, 1:27 PM

#

Why does pubgmobile lagg in close combat on andriod devices(fps shutters during close encounters)

night cloak Aug 7, 2020, 1:27 PM

#

@night cloak You can unlink again after a cooldown period of 21 days.
@night cloak nope i cant. Its telling me i only can unlink the second social media account that i linked. Its more than 21 days for sure and i cant unlink it

#

I think its glitched or something

dry spear Aug 7, 2020, 1:28 PM

#

Hello i have a question , Does the new beta emulator with the 7.1 android version is safe to play on ?

night cloak Aug 7, 2020, 1:29 PM

#

@cobalt void Because the server is controlling multiple object at a close range, devices with lower clock processors will suffer from it.

charred sand Aug 7, 2020, 1:29 PM

#

@night cloak i added you with my main account (onyxN9NE) i have some questions and can u dm?

lusty reef Aug 7, 2020, 1:30 PM

#

Hi guys my freinds account got hacked by someone and he took every access to it!

#

How can I get his account back!

night cloak Aug 7, 2020, 1:30 PM

#

@night cloak

i only can unlink the second social media account
Yes, you will need to login from an account which you do not wish to unlink. If you have Google Play and facebook linked, and if you want to unlink Facebook, you need to login to the game using Google Play.

#

@charred sand May I know what is it about?

storm flumeBOT Aug 7, 2020, 1:31 PM

#

You can now access #emulator-chat and #emulator-support, @dry spear. Revert this at any time by sending .emulator in #481204134859505684.

weak vault Aug 7, 2020, 1:31 PM

#

@night cloak but now i dont have my linked mail id and pass that mail is old help me pls

night cloak Aug 7, 2020, 1:31 PM

#

Ok ill try

charred sand Aug 7, 2020, 1:31 PM

#

@charred sand May I know what is it about?
@night cloak about pmco 🙂 very important for me

night cloak Aug 7, 2020, 1:31 PM

#

@weak vault If you don't have access to an account, you cannot unlink it.

tiny thistle Aug 7, 2020, 1:32 PM

#

Erangle 2.0 and ui update is rolled out or its just beta version youtubers are click baiting upon ?

night cloak Aug 7, 2020, 1:32 PM

#

@charred sand Please send an email to the Esports Support.

weak vault Aug 7, 2020, 1:32 PM

#

@night cloak pls help me

sonic wraith Aug 7, 2020, 1:32 PM

#

When infection mode will come
@night cloak no news related to infection mode.
keep an eye on #news all news related to pubg will come there.

night cloak Aug 7, 2020, 1:32 PM

#

@night cloak Keep an eye on the #news channel.

#

@weak vault Only you can help yourself by remembering the password.

#

@tiny thistle Beta.

deft moon Aug 7, 2020, 1:33 PM

#

@night cloak hello, what happens when invited team refuses to play PMCO?

charred sand Aug 7, 2020, 1:33 PM

#

@charred sand Please send an email to the Esports Support.
@night cloak that’s not work 😀 i did everything but still not enough answers 😌

night cloak Aug 7, 2020, 1:33 PM

#

@deft moon They can just step out or transfer the invitation to another team.

sonic wraith Aug 7, 2020, 1:33 PM

#

When zombiemodewillcome
@night cloak Keep an eye on #news all news related to new events will come there.

weak vault Aug 7, 2020, 1:34 PM

#

@night cloak there is no more options ahh now

sonic wraith Aug 7, 2020, 1:34 PM

#

there is no news of infection mode yet.

night cloak Aug 7, 2020, 1:34 PM

#

@charred sand If the support doesn't have enough answers, I don't think I will be of any help.

#

@weak vault Nope.

deft moon Aug 7, 2020, 1:34 PM

#

@night cloak what if they just refuse to play?

charred sand Aug 7, 2020, 1:34 PM

#

Ohh danile here u go

night cloak Aug 7, 2020, 1:35 PM

#

@lusty reef You will need to contact the customer service in-game.

onyx cairn Aug 7, 2020, 1:35 PM

#

We have answered you multiple times what to do.

charred sand Aug 7, 2020, 1:35 PM

#

@onyx cairn dm me please.

night cloak Aug 7, 2020, 1:35 PM

#

@deft moon If they refuse to play, nobody can force them to play.

cerulean burrow Aug 7, 2020, 1:35 PM

#

got it from a channel

night cloak Aug 7, 2020, 1:35 PM

#

@cerulean burrow Please do not mention the moderators.

weak vault Aug 7, 2020, 1:35 PM

#

@night cloak huh so many ofline players are in my list thats why iam facing problem

cerulean burrow Aug 7, 2020, 1:36 PM

#

@night cloak ok

charred sand Aug 7, 2020, 1:36 PM

#

Daniel just dm, PLEASE

night cloak Aug 7, 2020, 1:36 PM

#

@cerulean burrow And, whatever it is never use it. Otherwise, your game will be suspended.

cerulean burrow Aug 7, 2020, 1:36 PM

#

@night cloak i never use hacks

night cloak Aug 7, 2020, 1:36 PM

#

@cerulean burrow Then good.

weak vault Aug 7, 2020, 1:37 PM

#

@tiny thistle there is no more options to unlink my account ahh

deft moon Aug 7, 2020, 1:37 PM

#

If invited team refuses to play PMCO, will it be held with -1 team?

charred sand Aug 7, 2020, 1:37 PM

#

If invited team refuses to play PMCO, will it be held with -1 team?
@deft moon same question here.

weak vault Aug 7, 2020, 1:38 PM

#

@night cloak pls tell mey other way

deft moon Aug 7, 2020, 1:38 PM

#

Can anyone answer our questions?

night cloak Aug 7, 2020, 1:38 PM

#

@deft moon Yes. Rather 31 teams will be played.

charred sand Aug 7, 2020, 1:38 PM

#

Bcuz daniel at first u said u need to wait until they will be banned and then list of teams will be changed. Today u said it’s impossible

#

And what u think its enough answer?

cerulean burrow Aug 7, 2020, 1:39 PM

#

📎 Screenshot_20200802_201911_com.tencent.ig.jpg

#

what kind of glitch is this ?

night cloak Aug 7, 2020, 1:39 PM

#

@weak vault There's no other way.

cerulean burrow Aug 7, 2020, 1:40 PM

#

i face this often any solution?

weak vault Aug 7, 2020, 1:40 PM

#

@night cloak ok😭 😭

charred sand Aug 7, 2020, 1:40 PM

#

Bcuz daniel at first u said u need to wait until they will be banned and then list of teams will be changed. Today u said it’s impossible
@charred sand @onyx cairn can u answer me?

night cloak Aug 7, 2020, 1:40 PM

#

@cerulean burrow Some random glitch. Please share it in #old. A video would be the best evidence.

onyx cairn Aug 7, 2020, 1:41 PM

#

You can scroll up to my latest answer regarding this case. I really don't understand why you are not listening.
I guess it won't help if I post it once again.

subtle stump Aug 7, 2020, 1:41 PM

#

was the option Linking your account to gmail removed?

charred sand Aug 7, 2020, 1:42 PM

#

And why did u say that list wasn’t last and it could be changed after removing team?

#

U said wait till they will remove the hackers team

#

Then list would be changed

#

I don’t understand why u never give us full answer

#

I think u lied to us? Or what happend?

onyx cairn Aug 7, 2020, 1:44 PM

#

I'll discontinue support for this case from now on. Talking to walls is way more efficient.

night cloak Aug 7, 2020, 1:44 PM

#

@charred sand It looks like you have already been answered. Please use #chat.

#

@subtle stump Google Play?

subtle stump Aug 7, 2020, 1:46 PM

#

Google Play?
@night cloak no, the gmail one

weak vault Aug 7, 2020, 1:46 PM

#

@night cloak i have 1 plan now i will unlink my google play acc and after 7 days i will link my new mail then i will login with my mail that time i will unlink my fb account how the plan is it work or not

night cloak Aug 7, 2020, 1:47 PM

#

@weak vault Feel free to try out anything you want.

polar marshBOT Aug 7, 2020, 1:47 PM

#

@twin compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

charred sand Aug 7, 2020, 1:47 PM

#

I'll discontinue support for this case from now on. Talking to walls is way more efficient.
@onyx cairn I will talk to u later :)) no answers and trying to avoid. That pubg mobile support 👐🏻good luck

night cloak Aug 7, 2020, 1:47 PM

#

@subtle stump It is showing for me. Maybe not available to everyone.

storm flumeBOT Aug 7, 2020, 1:47 PM

#

Use of unauthorized third-party software or methods, @weak vault, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Aug 7, 2020, 1:47 PM

#

@weak vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gusty jay Aug 7, 2020, 1:50 PM

#

📎 Screenshot_2020-08-07-19-19-23-10.jpg

night cloak Aug 7, 2020, 1:50 PM

#

@crisp rover it will lead to a ban and is not recommended for playing PUBG MOBILE, and please do not use the Moderator mention role for these.

storm flumeBOT Aug 7, 2020, 1:50 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

#

You can contact the customer service via the game settings, @gusty jay. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 7, 2020, 1:52 PM

#

If you don't want any assistance use a discussion channel@night cloak

gusty jay Aug 7, 2020, 1:52 PM

#

📎 IMG_20200807_192210.jpg

#

Why my uc deducted

storm flumeBOT Aug 7, 2020, 1:52 PM

#

You can contact the customer service via the game settings, @gusty jay. Refer to subpoint 5.3 in #faq for further instructions.

gusty jay Aug 7, 2020, 1:52 PM

#

It happened two time

night cloak Aug 7, 2020, 1:52 PM

#

@gusty jay read the bot message

polar marshBOT Aug 7, 2020, 1:53 PM

#

@vivid stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 7, 2020, 1:53 PM

#

@night cloak you mentioned me.

runic ruin Aug 7, 2020, 1:54 PM

#

How can I get leakes for showing it on my YouTube channel?

night cloak Aug 7, 2020, 1:54 PM

#

#news

magic wigeon Aug 7, 2020, 1:54 PM

#

Pubg beta link is not opening can't download

runic ruin Aug 7, 2020, 1:54 PM

#

Ooook

night cloak Aug 7, 2020, 1:54 PM

#

If cheating teams get disqualified from PMCO why not fair teams take their place? Cheating team rejected their invitation because they cheated. Why not support the fair team? I mean just where is the logic?

polar marshBOT Aug 7, 2020, 1:54 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook Aug 7, 2020, 1:54 PM

#

@magic wigeon android or ios?

night cloak Aug 7, 2020, 1:54 PM

#

@night cloak I have access to the logs.

magic wigeon Aug 7, 2020, 1:54 PM

#

Android

runic ruin Aug 7, 2020, 1:55 PM

#

Oooook

alpine brook Aug 7, 2020, 1:55 PM

#

@magic wigeon dm you

magic wigeon Aug 7, 2020, 1:55 PM

#

Ok

night cloak Aug 7, 2020, 1:55 PM

#

@night cloak If cheating teams get disqualified from PMCO why not fair teams take their place? Cheating team rejected their invitation because they cheated. Why not support the fair team? I mean just where is the logic? Is this the maximum fairness this game has to offer to people who do not cheat?

#

@night cloak move to a discussion channel.

#

@night cloak If they have cheated, and it gets verified, the extra slot will be available.

#

Use #chat final warning

#

Can I send video?

#

About @night cloak

#

Bug

storm flumeBOT Aug 7, 2020, 1:58 PM

#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak Aug 7, 2020, 1:58 PM

#

I guess

#

📎 Screenrecorder-2020-08-07-16-47-18-630.mp4

#

@night cloak If they have cheated, and it gets verified, the extra slot will be available.
@night cloak Did you see twitter? Just see top post on #esportspubgm. One team - Team9Tails is full of proofs, no one is acting on them. Another team who qualified using cheats sent letter to administration to give fair team their slot.

alpine brook Aug 7, 2020, 1:59 PM

#

@night cloak report bugs on #old

magic wigeon Aug 7, 2020, 2:01 PM

#

Mic not working on wifi in some devices

alpine brook Aug 7, 2020, 2:02 PM

#

@storm willow is there any update of the cheater team of pmco sa i send you?

pliant stream Aug 7, 2020, 2:02 PM

#

📎 Screenshot_20200807-191733.jpg

midnight maple Aug 7, 2020, 2:02 PM

#

My acc get 10 min 3rd party bcuz i used gfx tool then i delete the gfx app and reinstall pubg again from google play and logged with different account and i get 10 min 3rd party again!
What i can do to avoid this

storm flumeBOT Aug 7, 2020, 2:02 PM

#

Use of unauthorized third-party software or methods, @midnight maple, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

pliant stream Aug 7, 2020, 2:02 PM

#

My bonus challenge shop isn't loading

polar marshBOT Aug 7, 2020, 2:02 PM

#

@midnight maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 7, 2020, 2:02 PM

#

Did you see twitter? Just see top post on #esportspubgm. One CIS team - Team9Tails is full of proofs, no one is acting on them. Another team who qualified using cheats sent letter to administration to give fair team their slot.

Can you answer me hope?

#

@night cloak

alpine brook Aug 7, 2020, 2:03 PM

#

@midnight maple delete all pubgm data from mobile & gfx also.
Then install pubgm again

polar marshBOT Aug 7, 2020, 2:04 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 7, 2020, 2:05 PM

#

@night cloak Again, if they have cheated, they will not be able to play the event. The team is still investigating the issue.

brazen seal Aug 7, 2020, 2:06 PM

#

Hello ..... I downloaded the emulator in the Chinese version and I am playing on it the international version. Does it cause harm to my account?

storm flumeBOT Aug 7, 2020, 2:06 PM

#

You can now access #emulator-chat and #emulator-support, @brazen seal. Revert this at any time by sending .emulator in #481204134859505684.

indigo adder Aug 7, 2020, 2:07 PM

#

Now two days I can’t use my account. I send in game support with out any solve!!

📎 image0.png

night cloak Aug 7, 2020, 2:07 PM

#

@indigo adder Wait for their reply. Nobody here can help you but them.

#

@night cloak Again, if they have cheated, they will not be able to play the event. The team is still investigating the issue.
@night cloak And will the team next on the list take their place?

alpine brook Aug 7, 2020, 2:11 PM

#

@night cloak only @rare & higher can post on cheater report. Though when it unlocked

night cloak Aug 7, 2020, 2:12 PM

#

@night cloak There is no such information about it. But, from my assumption, the runner up team will get a silent invite replacing the cheating team.

distant pawn Aug 7, 2020, 2:15 PM

#

How to fix the beta app not installed in android

night cloak Aug 7, 2020, 2:15 PM

#

@night cloak Okay.

storm flumeBOT Aug 7, 2020, 2:15 PM

#

Hello, @alpine brook!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

blazing prism Aug 7, 2020, 2:15 PM

#

@night cloak I think it's gonna be a rematch..

distant pawn Aug 7, 2020, 2:16 PM

#

When i am installing the other files inside pubg it says app not installed

alpine brook Aug 7, 2020, 2:16 PM

#

This bot message not gonna working in my case. Better you delete it.

night cloak Aug 7, 2020, 2:16 PM

#

@distant pawn Make sure you have about 7GB free space on your internal storage.

#

@blazing prism Sorry?

distant pawn Aug 7, 2020, 2:16 PM

#

Ok@night cloak it is the big update in pubg?

blazing prism Aug 7, 2020, 2:16 PM

#

😔

night cloak Aug 7, 2020, 2:16 PM

#

@alpine brook It does. Please read the full message.

stuck ledge Aug 7, 2020, 2:17 PM

#

I’m not able to install Beta on iOS so what should I do? Should I uninstall the main one than try?

night cloak Aug 7, 2020, 2:17 PM

#

@distant pawn It is beta.

alpine brook Aug 7, 2020, 2:17 PM

#

@night cloak i got same reply 10+ times. Did you read full post?

night cloak Aug 7, 2020, 2:17 PM

#

@stuck ledge iOS beta is not available. Try again later.

clever wharf Aug 7, 2020, 2:17 PM

#

When next updatw will come?

night cloak Aug 7, 2020, 2:18 PM

#

@alpine brook I did. And, there's no better solution than reporting them.

#

If you ask same questions 10+ times, you will get the same reply 10+ times.

stuck ledge Aug 7, 2020, 2:18 PM

#

@night cloak Ohk Thank You 😊! Will you guys inform in #news ?

alpine brook Aug 7, 2020, 2:18 PM

#

iOS beta showing available when i visit the source file

📎 Screenshot_20200807-161928_Chrome_1.jpg

night cloak Aug 7, 2020, 2:19 PM

#

@stuck ledge The latest beta message will be edited, yeah.

stuck ledge Aug 7, 2020, 2:20 PM

#

They just did today I guess

brave trout Aug 7, 2020, 2:20 PM

#

how can report hacks or send video about hcks

storm flumeBOT Aug 7, 2020, 2:20 PM

#

Hello, @brave trout!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

clever wharf Aug 7, 2020, 2:21 PM

#

Please reply me

#

When next update will come?

stuck ledge Aug 7, 2020, 2:21 PM

#

@night cloak Oh Thanks Bhai

storm flumeBOT Aug 7, 2020, 2:21 PM

#

We currently do not have a specific release date for the upcoming update, @clever wharf. Once we do, we will publish further information in #news.

clever wharf Aug 7, 2020, 2:22 PM

#

Ok

night cloak Aug 7, 2020, 2:25 PM

#

@night cloak you dont have to repeat the bot

storm flumeBOT Aug 7, 2020, 2:26 PM

#

Hello, @halcyon mauve @brave trout!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

magic wigeon Aug 7, 2020, 2:27 PM

#

Redmi note 9 pro max gives 60fps
But while playing pubg it gives only 40 fps settings. Plz fix this

polar marshBOT Aug 7, 2020, 2:27 PM

#

@devout dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

halcyon mauve Aug 7, 2020, 2:29 PM

#

📎 Screenshot_20200627-222414.png

#

Block this player

storm flumeBOT Aug 7, 2020, 2:29 PM

#

Hello, @halcyon mauve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

limpid saddle Aug 7, 2020, 2:34 PM

#

Any moderator here
I am here for something important!

storm flumeBOT Aug 7, 2020, 2:36 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @limpid saddle. Remember to read through #faq before asking questions in the support channels.

mint junco Aug 7, 2020, 2:38 PM

#

good morning i need some assistance please

polar marshBOT Aug 7, 2020, 2:38 PM

#

@hazy plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Aug 7, 2020, 2:39 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @mint junco. Remember to read through #faq before asking questions in the support channels.

ember pilot Aug 7, 2020, 2:39 PM

#

Where is the pmco support? I need urgent support from someone

gritty night Aug 7, 2020, 2:39 PM

#

Hi, I have a problem

night cloak Aug 7, 2020, 2:39 PM

#

@limpid saddle please ask that in here

storm flumeBOT Aug 7, 2020, 2:39 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @gritty night. Remember to read through #faq before asking questions in the support channels.

night cloak Aug 7, 2020, 2:39 PM

#

@ember pilot it has been removed

wind glacier Aug 7, 2020, 2:39 PM

#

Hi, a friend received money for playing on the emulator, what can he do

ember pilot Aug 7, 2020, 2:39 PM

#

Can you help me please

polar marshBOT Aug 7, 2020, 2:39 PM

#

@wind glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@dawn viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

limpid saddle Aug 7, 2020, 2:40 PM

#

@limpid saddle please ask that in here
@night cloak I can’t talk about that information here!

ember pilot Aug 7, 2020, 2:40 PM

#

I need help for pmco

night cloak Aug 7, 2020, 2:40 PM

#

DM me

#

I need help for pmco
@ember pilot @storm willow

storm willow Aug 7, 2020, 2:41 PM

#

Explain @ember pilot

gritty night Aug 7, 2020, 2:41 PM

#

I have logged in to a site and entered my game account and were able to log in, knowing that I changed my password but it does not appear to me when I log in. The account is registered with a new version. Please update. What is the solution?

storm flumeBOT Aug 7, 2020, 2:41 PM

#

You can contact the customer service via the game settings, @gritty night. Refer to subpoint 5.3 in #faq for further instructions.

tepid stratus Aug 7, 2020, 2:42 PM

#

@gritty night Your account is transferred in Vietnam version?

ember pilot Aug 7, 2020, 2:42 PM

#

@storm willow i need your help. We have 1 team member of our from isreal and we registered for Middle East but today we heard that Israel os part of eu pmco not Middle East

gritty night Aug 7, 2020, 2:42 PM

#

Do not respond

storm flumeBOT Aug 7, 2020, 2:44 PM

#

Please refer to subpoint #5.4 in #faq for further information, @gritty night. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm willow Aug 7, 2020, 2:44 PM

#

@ember pilot heard where? And did you get Mail for passing qualifiers ?

gritty night Aug 7, 2020, 2:44 PM

#

@tepid stratus No global copy

brave fox Aug 7, 2020, 2:44 PM

#

@night cloak how can i get my primeplus icon backk

polar marshBOT Aug 7, 2020, 2:45 PM

#

@mint junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral heath Aug 7, 2020, 2:45 PM

#

@storm flume @storm flume .... Please ban mobile cheaters recently there have been extraordinary increase in all typea of hackers .... my kd is destroyed already please dont let them destroy the fun of the game too .. i atleast have reported 60 hackere in last 3 days ...

brave fox Aug 7, 2020, 2:45 PM

#

I want to subscribe prime plus

storm flumeBOT Aug 7, 2020, 2:46 PM

#

Hello, @umbral heath!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

brave fox Aug 7, 2020, 2:46 PM

#

@storm flume My prime plus icon is missing help me

storm willow Aug 7, 2020, 2:46 PM

#

Contact ingame customer support @brave fox

ember pilot Aug 7, 2020, 2:46 PM

#

Yes we did but we changed 2 players we have 2 players from Europe 2 middle east and 1 from Israel and i was told that from someone Israel not part of Middle East @storm willow

storm willow Aug 7, 2020, 2:46 PM

#

@ember pilot If you are selected for Group stage, you will get Invitation via mail to PMCO server, you can get help in that server.

ember pilot Aug 7, 2020, 2:47 PM

#

I just want to know if Israel part of middle east that’s all

brave fox Aug 7, 2020, 2:47 PM

#

@storm willow i contact but got answer to re install the game

#

I reinstalled many times

storm willow Aug 7, 2020, 2:49 PM

#

@ember pilot please ask in the PMCO server in your region. If you aren’t invited yet, wait invitation to group stages

brave fox Aug 7, 2020, 2:50 PM

#

@storm willow help meeee

magic wigeon Aug 7, 2020, 2:50 PM

#

Redmi note 9 pro max gives 60fps
But while playing pubg it gives only 40 fps settings. Plz fix this

storm willow Aug 7, 2020, 2:51 PM

#

@brave fox We cannot help on such issues, contact ingame customer support

brave fox Aug 7, 2020, 2:51 PM

#

I contacted manyy times

#

But its not helping properly :/

chilly sluice Aug 7, 2020, 2:52 PM

#

📎 Screenshot_2020-08-07-17-49-54-65_f1ab57e05b2f6c4c3f126d2968886dba.jpg

#

Help can't login

magic wigeon Aug 7, 2020, 2:52 PM

#

Redmi note 9 pro max gives 60fps
But while playing pubg it gives only 40 fps settings. Plz fix this

brave fox Aug 7, 2020, 2:53 PM

#

Is pubg version available on iPhone?

#

Beta version*

night cloak Aug 7, 2020, 2:53 PM

#

@chilly sluice use the guest account for now.

magic wigeon Aug 7, 2020, 2:54 PM

#

@night cloak idk exactly

chilly sluice Aug 7, 2020, 2:54 PM

#

@night cloak using geust not working shows word test

night cloak Aug 7, 2020, 2:54 PM

#

@brave fox not for now, keep an eye on #news

#

@sharp onyx could you check the above beta issue??

#

@magic wigeon set the frame rate to extreme

magic wigeon Aug 7, 2020, 2:56 PM

#

@night cloak not available in redmi note 9 pro max plz help

spring nest Aug 7, 2020, 2:56 PM

#

nothing

night cloak Aug 7, 2020, 2:56 PM

#

@magic wigeon nothing can be done on that.

magic wigeon Aug 7, 2020, 2:57 PM

#

But it gives 60 fps :(

night cloak Aug 7, 2020, 2:57 PM

#

@spring nest move to a discussion channel and avoid making conversation about that, refer #735483472432594994

gloomy hare Aug 7, 2020, 2:57 PM

#

I need help

storm flumeBOT Aug 7, 2020, 2:57 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @gloomy hare. Remember to read through #faq before asking questions in the support channels.

gloomy hare Aug 7, 2020, 2:58 PM

#

I want to disconnect the game from my e-mail

magic wigeon Aug 7, 2020, 2:58 PM

#

If a device gives 60 fps then the game should support it

brave cloak Aug 7, 2020, 2:58 PM

#

my friend gift me the pharaoh's memory and i didn't receive it

gloomy hare Aug 7, 2020, 2:59 PM

#

I want to change the email associated with the game of PUBG

magic wigeon Aug 7, 2020, 3:01 PM

#

If a device gives 60 fps then the game should support it

#

@lime juniper If a device gives 60 fps then the game should support it

night cloak Aug 7, 2020, 3:02 PM

#

Anyone can help me

gritty night Aug 7, 2020, 3:02 PM

#

📎 IMG_20200807_175428_945.jpg

soft sparrow Aug 7, 2020, 3:03 PM

#

yes, explain your issue, @night cloak.

#

can you tell model of your device. @magic wigeon ?

magic wigeon Aug 7, 2020, 3:03 PM

#

@soft sparrow Redmi note 9 pro max

soft sparrow Aug 7, 2020, 3:03 PM

#

make sure if your accounts are safe, @gritty night.

weak rapids Aug 7, 2020, 3:04 PM

#

My Pubg beta is keeping force clossing

flint turtle Aug 7, 2020, 3:04 PM

#

@weak rapids me 2

soft sparrow Aug 7, 2020, 3:04 PM

#

it is a mid-range tier, was it supprting 60 fps before, @magic wigeon ?

weak rapids Aug 7, 2020, 3:04 PM

#

What should i do

flint turtle Aug 7, 2020, 3:04 PM

#

at the loading screen right ?

weak rapids Aug 7, 2020, 3:04 PM

#

Yes

flint turtle Aug 7, 2020, 3:04 PM

#

📎 unknown.png

gritty night Aug 7, 2020, 3:04 PM

#

@soft sparrow My accounts are all safe

soft sparrow Aug 7, 2020, 3:04 PM

#

you both are emulatores, @weak rapids @flint turtle ?

weak rapids Aug 7, 2020, 3:05 PM

#

@flint turtle yes like there

soft sparrow Aug 7, 2020, 3:05 PM

#

is it late version of the game. @gritty night ?

magic wigeon Aug 7, 2020, 3:05 PM

#

@soft sparrow it is still supporting 60 fps and also Call of duty mobile runs on 60 fps

weak rapids Aug 7, 2020, 3:05 PM

#

@soft sparrow im in android

flint turtle Aug 7, 2020, 3:05 PM

#

@soft sparrow yeah im emulator

weak rapids Aug 7, 2020, 3:05 PM

#

Its new version

night cloak Aug 7, 2020, 3:05 PM

#

yes, explain your issue, @night cloak.
@soft sparrow what's good iPhone 11 or OnePlus 8 for pubg mobile

soft sparrow Aug 7, 2020, 3:05 PM

#

i will repeat my question, @magic wigeon, was it supporting 60 fps before?

brave cloak Aug 7, 2020, 3:06 PM

#

my friend gift me the pharaoh's memory and i didn't receive it

#

my friend gift me the pharaoh's memory and i didn't receive it

soft sparrow Aug 7, 2020, 3:06 PM

#

i can't compare between this two phones since i am not aware that much, @night cloak, sorry.

dusky yarrow Aug 7, 2020, 3:06 PM

#

@soft sparrow
Bro if I update pubg in the playstore will I be able to play with my friends?

#

📎 Screenshot_2020-08-07-17-12-18-278_com.android.vending.jpg

magic wigeon Aug 7, 2020, 3:06 PM

#

@soft sparrow i m sharing screen shot

#

📎 Screenshot_2020-08-07-20-36-19-985_com.tencent.ig.jpg

night cloak Aug 7, 2020, 3:07 PM

#

i can't compare between this two phones since i am not aware that much, @night cloak, sorry.
@soft sparrow thanks

soft sparrow Aug 7, 2020, 3:07 PM

#

if they have newest version, @dusky yarrow yes.

brave cloak Aug 7, 2020, 3:07 PM

#

my friend gift me the pharaoh's memory and i didn't receive it

dusky yarrow Aug 7, 2020, 3:07 PM

#

They said they didn't got it

gritty night Aug 7, 2020, 3:07 PM

#

@soft sparrow I have updated to the latest releases of the game. And i have deleted it and downloaded many times but i am facing the same problem

soft sparrow Aug 7, 2020, 3:07 PM

#

have you tried contacting costumer serivce, @brave cloak ?

weak rapids Aug 7, 2020, 3:08 PM

#

Hmm should i re-install the pubg beta? @soft sparrow ?

soft sparrow Aug 7, 2020, 3:08 PM

#

please give feedback regarding this in #old ,@weak rapids @flint turtle.

weak rapids Aug 7, 2020, 3:08 PM

#

Ok got it

night cloak Aug 7, 2020, 3:08 PM

#

How to apply for pubg partner title

magic wigeon Aug 7, 2020, 3:08 PM

#

@soft sparrow i shared screen shot that's the proof

storm flumeBOT Aug 7, 2020, 3:08 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

soft sparrow Aug 7, 2020, 3:09 PM

#

if you have tried all possible ways mentioned in #faq, then yes you may try that as well, @weak rapids.

noble ether Aug 7, 2020, 3:09 PM

#

📎 IMG-20200807-WA0300.jpg

#

Why he becomes mvp

magic wigeon Aug 7, 2020, 3:09 PM

#

@soft sparrow Please see the screen shot plz

soft sparrow Aug 7, 2020, 3:09 PM

#

How to apply for pubg partner title
@night cloak

📎 partner_title.JPG

hushed fulcrum Aug 7, 2020, 3:10 PM

#

Can we change team and players name after sending mail in pmco

dull cove Aug 7, 2020, 3:10 PM

#

@noble ether revive teammates

soft sparrow Aug 7, 2020, 3:10 PM

#

you may ask them, @hushed fulcrum.

gritty night Aug 7, 2020, 3:11 PM

#

@soft sparrow I have updated to the latest releases of the game. And i have deleted it and downloaded many times but i am facing the same problem

hushed fulcrum Aug 7, 2020, 3:11 PM

#

@soft sparrow there only shows ask role and admin vc there is no help desk

magic wigeon Aug 7, 2020, 3:11 PM

#

@Lux it is still supporting 60 fps and also Call of duty mobile runs on 60 fps

soft sparrow Aug 7, 2020, 3:11 PM

#

you may state your issue in #emulator-support, since u are an emu player@magic wigeon.

magic wigeon Aug 7, 2020, 3:12 PM

#

@soft sparrow Nope I'm a Android player

noble ether Aug 7, 2020, 3:12 PM

#

@dull cove can I know more about new MVP calculation

soft sparrow Aug 7, 2020, 3:12 PM

#

have you tried reparing in-game, @gritty night ?

cerulean urchin Aug 7, 2020, 3:12 PM

#

📎 IMG-20200807-WA0010.jpg

#

Even after re installing so many times i am facing this issue

dull cove Aug 7, 2020, 3:13 PM

#

@noble ether i dont know too.. But kills doesnt makes u mvp all the times..

soft sparrow Aug 7, 2020, 3:13 PM

#

please give feedback in #old so developers can look into the matter, @cerulean urchin.

night cloak Aug 7, 2020, 3:13 PM

#

@cerulean urchin You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.

cerulean urchin Aug 7, 2020, 3:13 PM

#

@night cloak yes idid

gritty night Aug 7, 2020, 3:13 PM

#

@soft sparrow Yes, I did

soft sparrow Aug 7, 2020, 3:14 PM

#

is it still downloading after installation, @night cloak ?

#

then, you would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources, @gritty night.

magic wigeon Aug 7, 2020, 3:14 PM

#

Please someone help my device supports 60 fps but pubg is supporting 40 fps. I sent ss and I'm a mobile player.

night cloak Aug 7, 2020, 3:15 PM

#

@magic wigeon already answered you

soft sparrow Aug 7, 2020, 3:15 PM

#

your phone's chipset supports 40fps only, sir. @magic wigeon

magic wigeon Aug 7, 2020, 3:15 PM

#

Nope

#

📎 Screenshot_2020-08-07-20-36-19-985_com.tencent.ig.jpg

#

See this @soft sparrow

night cloak Aug 7, 2020, 3:16 PM

#

Did your game have Frame rate up to Extreme

magic wigeon Aug 7, 2020, 3:16 PM

#

Nooo

gritty night Aug 7, 2020, 3:16 PM

#

@soft sparrow What if I share my account with third parties

soft sparrow Aug 7, 2020, 3:16 PM

#

you will lose it, @gritty night.

night cloak Aug 7, 2020, 3:16 PM

#

then you wont be having 60FPS, @magic wigeon

soft sparrow Aug 7, 2020, 3:16 PM

#

and won't be able to access if they log-in with newer version than urs.

noble ether Aug 7, 2020, 3:16 PM

#

Can anyone tellme about new MVP calculation

storm flumeBOT Aug 7, 2020, 3:17 PM

#

Please refer to subpoint #3.3 in #faq for further information, @noble ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limber ivy Aug 7, 2020, 3:17 PM

#

@magic wigeon REDMI "what?"

magic wigeon Aug 7, 2020, 3:17 PM

#

@limber ivy yes

limber ivy Aug 7, 2020, 3:17 PM

#

I meant which model

#

?

soft sparrow Aug 7, 2020, 3:17 PM

#

@magic wigeon hope this is enough.

📎 delete_later.JPG

magic wigeon Aug 7, 2020, 3:17 PM

#

Redmi note 9 pro max

limber ivy Aug 7, 2020, 3:18 PM

#

Redmi note 9 pro max
@magic wigeon

It dosent support Smooth extreme

gritty night Aug 7, 2020, 3:18 PM

#

@soft sparrow And if I can change the password for the account and the person who hacked it can no longer access it, will I lose it?

magic wigeon Aug 7, 2020, 3:18 PM

#

@soft sparrow then why my phone can run cod in 60 fps

storm flumeBOT Aug 7, 2020, 3:18 PM

#

Use of unauthorized third-party software or methods, @limber ivy, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Aug 7, 2020, 3:18 PM

#

GWlulurdTomStare

soft sparrow Aug 7, 2020, 3:18 PM

#

i meant getting banned if the other person uses hacks as usually this occures, unless you know the person, @gritty night.

limber ivy Aug 7, 2020, 3:18 PM

#

@soft sparrow then why my phone can run cod in 60 fps
@magic wigeon

COD is not that graphic demanding game

magic wigeon Aug 7, 2020, 3:19 PM

#

Ohk

#

Thank you for your help

limber ivy Aug 7, 2020, 3:19 PM

#

No probs

magic wigeon Aug 7, 2020, 3:20 PM

#

Will 90 fps be available on IPad 6th generation???

soft sparrow Aug 7, 2020, 3:20 PM

#

have you shared your linked social media accounts with any unauthorized or unofficial websites or apps, @gritty night ?

magic wigeon Aug 7, 2020, 3:20 PM

#

Will 90 fps be available on IPad 6th generation???

white steeple Aug 7, 2020, 3:21 PM

#

@soft sparrow it's better to mention the hacker while b'a'nning the player, who played with Hacker

night cloak Aug 7, 2020, 3:21 PM

#

@magic wigeon only if it supports that, please dont spam.

magic wigeon Aug 7, 2020, 3:21 PM

#

Ohk

#

There is mic issue. Not working on wifi

soft sparrow Aug 7, 2020, 3:22 PM

#

you may drop that in #old, @white steeple thanks for suggestion.

gritty night Aug 7, 2020, 3:22 PM

#

@soft sparrow I entered a fake site and the account entered a person and I was able to log in to the account and recover and I changed the password and the person can no longer access my account but I suffer from the issue

hard badge Aug 7, 2020, 3:23 PM

#

Hello im want help

magic wigeon Aug 7, 2020, 3:23 PM

#

There is mic issue. Not working on wifi

storm flumeBOT Aug 7, 2020, 3:23 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hard badge. Remember to read through #faq before asking questions in the support channels.

night cloak Aug 7, 2020, 3:23 PM

#

@ornate estuary How can one team from PMCO qualifications transfer invite to another team? We need answers as fast as possible please

#

@magic wigeon use a DNS refer #faq 4.5

soft sparrow Aug 7, 2020, 3:25 PM

#

okay answer this question, @gritty night,
how many accounts are linked with your pubg m account? have you linked your number with the account too? do you have the website still authorized with your email/account ?

#

low or high ? @lilac marsh

hard badge Aug 7, 2020, 3:25 PM

#

Im get connection lost in classic match when start match and when im kill one or do not kill and game exit me to login and give me 3rd party block without reason

lilac marsh Aug 7, 2020, 3:26 PM

#

Edit: high ping after 3mb update

polar marshBOT Aug 7, 2020, 3:26 PM

#

@hard badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 7, 2020, 3:26 PM

#

How can one team from PMCO qualifications transfer invite to another team? We need answers as fast as possible @night cloak

magic wigeon Aug 7, 2020, 3:26 PM

#

@night cloak will that affect my connection using different apps ater changing dns?

coarse crow Aug 7, 2020, 3:27 PM

#

@soft sparrow how to report someone i have good evidence of him

storm flumeBOT Aug 7, 2020, 3:27 PM

#

Hello, @coarse crow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

soft sparrow Aug 7, 2020, 3:27 PM

#

please do not spam same question, also contact the pmco, @night cloak.

gritty night Aug 7, 2020, 3:27 PM

#

@soft sparrow The game is linked to two Twitter and Facebook accounts, and I did not link it to the Mobily number, but I linked it to an email.

soft sparrow Aug 7, 2020, 3:28 PM

#

are the two social accounts ( fb & twitter ), yours @gritty night ?

gritty night Aug 7, 2020, 3:28 PM

#

@soft sparrow I have access to everything from my accounts

magic wigeon Aug 7, 2020, 3:28 PM

#

@night cloak ?????

soft sparrow Aug 7, 2020, 3:28 PM

#

what is the issue, @magic wigeon ?

gritty night Aug 7, 2020, 3:29 PM

#

@soft sparrow yes

night cloak Aug 7, 2020, 3:29 PM

#

@magic wigeon nothing will affect, it could fix the problem.

magic wigeon Aug 7, 2020, 3:29 PM

#

@night cloak thnx

polar marshBOT Aug 7, 2020, 3:29 PM

#

@stone sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 7, 2020, 3:30 PM

#

@gritty night wait for an update mean while contact in game Customer service.

gritty night Aug 7, 2020, 3:30 PM

#

@night cloak ok

soft sparrow Aug 7, 2020, 3:31 PM

#

if you still unable to login into the game even with newest version, you may wait for update, @gritty night, sorry for inconvenience, also please write your feedback regarding this in #old.

#

oh me slow

gritty night Aug 7, 2020, 3:31 PM

#

When the update is released

storm flumeBOT Aug 7, 2020, 3:31 PM

#

We currently do not have a specific release date for the upcoming update, @gritty night. Once we do, we will publish further information in #news.

polar marshBOT Aug 7, 2020, 3:31 PM

#

@meager ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@solemn iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

magic wigeon Aug 7, 2020, 3:32 PM

#

@night cloak after this what should I do

📎 20200807_210141.jpg

night cloak Aug 7, 2020, 3:32 PM

#

Run the game

wispy bronze Aug 7, 2020, 3:33 PM

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Please anyone can help me in this matter

📎 Screenshot_2020-08-05-23-07-52-97_dac7cc7571c39b392df64923967cf7da.jpg

pastel niche Aug 7, 2020, 3:33 PM

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No broke your i pad

celest shadow Aug 7, 2020, 3:33 PM

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Hello, @wispy bronze. Please wait till the next update for a fix.

soft sparrow Aug 7, 2020, 3:33 PM

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No broke your i pad
@pastel niche what

night cloak Aug 7, 2020, 3:33 PM

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@night cloak How can one team transfer invite to another team? Can full roster be changed?

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You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.@wispy bronze

gritty night Aug 7, 2020, 3:33 PM

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@soft sparrow I'll wait that long

magic wigeon Aug 7, 2020, 3:34 PM

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@night cloak not that the procedure to change dns is different in #faq

soft sparrow Aug 7, 2020, 3:34 PM

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you must contact PMCO, @night cloak.

night cloak Aug 7, 2020, 3:34 PM

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Who exactly?

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Email or something?

soft sparrow Aug 7, 2020, 3:34 PM

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unfortunately, yes @gritty night.

night cloak Aug 7, 2020, 3:34 PM

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PUBGMOBILE_ESPORT@Tencentgames.com

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These people never answer I sent 3 letters none of them are answered, any more legit mails to contact?

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@magic wigeon it is not, but could help you.

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That's the only mail.

polar marshBOT Aug 7, 2020, 3:36 PM

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@glacial portal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gritty night Aug 7, 2020, 3:36 PM

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@soft sparrow Even the account language became Indonesia after the person could access it

📎 IMG_20200807_183604_805.jpg

polar marshBOT Aug 7, 2020, 3:37 PM

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@upbeat token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slow roost Aug 7, 2020, 3:37 PM

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am in tier 66 in rp rn will i be able to gather 4800 rp points for the red commander set ?

soft sparrow Aug 7, 2020, 3:38 PM

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follow this step, @gritty night;
Open up PUBG Mobile and open the settings area.
Do this by selecting the cog icon in the top right corner of the screen.
On the right hand side, choose the ‘Language’ button.
Choose from one of twelve different languages and save your settings

gritty night Aug 7, 2020, 3:39 PM

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@soft sparrow Can I ask the beta version where I downloaded it?

soft sparrow Aug 7, 2020, 3:40 PM

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beta version is available for android only at time being, if you are an android user you may check #news for download link, @gritty night.

celest shadow Aug 7, 2020, 3:40 PM

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Most likely no, @slow roost. You will need to purchase extra RP Points to redeem the Red Commander Suit.

night cloak Aug 7, 2020, 3:43 PM

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am at 87 can i? > Most likely no, @slow roost. You will need to purchase extra RP Points to redeem the Red Commander Suit.
@celest shadow

wise echo Aug 7, 2020, 3:43 PM

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Can anyone tell me when pubg beta for iOS available.?

soft sparrow Aug 7, 2020, 3:44 PM

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keep an eye on #news, @wise echo.

celest shadow Aug 7, 2020, 3:44 PM

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I'm not sure, @night cloak. You'll have to see and finish all the missions.

night cloak Aug 7, 2020, 3:44 PM

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am at week 6 and still not opend
am 87

celest shadow Aug 7, 2020, 3:44 PM

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If you fall short on RP points, you will need to purchase extra to redeem it.

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Wait for next week.

night cloak Aug 7, 2020, 3:44 PM

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kkk ♥ thanks

celest shadow Aug 7, 2020, 3:44 PM

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You are welcome!

slim orbit Aug 7, 2020, 3:46 PM

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Where to find the info about next update ?

soft sparrow Aug 7, 2020, 3:46 PM

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in #news, @slim orbit.

sand path Aug 7, 2020, 3:48 PM

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@slim orbit beta?

alpine condor Aug 7, 2020, 3:49 PM

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Is this beta the new one or the old version

iron whale Aug 7, 2020, 3:49 PM

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is there a pubgm lite discord server?

soft sparrow Aug 7, 2020, 3:49 PM

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what do you mean, @alpine condor ?

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no we don't have one, @iron whale.

iron whale Aug 7, 2020, 3:49 PM

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ohhh

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thankyou

alpine condor Aug 7, 2020, 3:49 PM

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The beta is it for 0.19.5

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Or they updated the link

night cloak Aug 7, 2020, 3:50 PM

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it is updated, refer #news

slow roost Aug 7, 2020, 3:50 PM

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Most likely no, @slow roost. You will need to purchase extra RP Points to redeem the Red Commander Suit.
@celest shadow damn that sucks

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so f2p cant get another mythic ?

halcyon mauve Aug 7, 2020, 3:51 PM

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Hello

alpine condor Aug 7, 2020, 3:51 PM

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Then why when i download it. It says 0.19.5

soft sparrow Aug 7, 2020, 3:51 PM

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hi, @halcyon mauve how can we help?

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ios or android, @alpine condor ?

alpine condor Aug 7, 2020, 3:51 PM

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Android

halcyon mauve Aug 7, 2020, 3:52 PM

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Why infection mode not come In beta version

slender lintel Aug 7, 2020, 3:53 PM

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Hi

hollow raptor Aug 7, 2020, 3:53 PM

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@alpine condor the link is for 19.5. They are pushing ingame update of 1333mb for beta 1.0. If u havent received the update try after 3-5 hrs.

sharp onyx Aug 7, 2020, 3:53 PM

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@alpine condor clear browser cache and retry

alpine condor Aug 7, 2020, 3:53 PM

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Ok thx@hollow raptor

sharp onyx Aug 7, 2020, 3:54 PM

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@hollow raptor No, the link has v1.0 update. There is no in game update as of now

hollow raptor Aug 7, 2020, 3:54 PM

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@sharp onyx i received it as ingame. I didnt receive it on link.

sharp onyx Aug 7, 2020, 3:54 PM

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Sure. Maybe the in game one was released too. But the link has v1.0

ebon hamlet Aug 7, 2020, 3:55 PM

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Hi anybody help me?

soft sparrow Aug 7, 2020, 3:55 PM

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state your issue, @ebon hamlet ?

storm flumeBOT Aug 7, 2020, 3:55 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @ebon hamlet. Remember to read through #faq before asking questions in the support channels.