#questions

1 messages · Page 955 of 1

weary bobcat
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I have not yet received an email for the Turkish PMCO, have the emails been sent?

charred sand
#

They sent it already

hazy cloud
#

I want a link of beta pubg mobile

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @hazy cloud:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

hazy cloud
#

It is not working@storm flume

still jetty
noble ether
#

My friends pubg AC got hacked & hacker linked his new social account How to recover

hazy cloud
#

Can i get a discord link for pubg mobile beta

weary forum
#

What happend if i got the massage disconnected from server in a solo south America game ace tier

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Will i lose points or what

#

@here

storm willow
#

@noble ether contact ingame customer support

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

storm willow
#

@still jetty ^

night cloak
#

hello i need to join pubg beta tester server what to do

#

i got an apk of next apk they said servers will be started running tommorow

waxen whale
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @waxen whale. Remember to read through #faq before asking questions in the support channels.

oblique vine
#

How to download pubg Chinese version

limpid socket
#

@oblique vine this support is only for the global version

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

limpid socket
#

@weary forum if you get disconnected from the game due to any issues, you’re most likely to get negative points or at most 0

mild dove
#

Royale pass are gifted with UC or real money?

zenith saffron
#

@onyx cairn hey bro , im Leader of team Universe which is Qualified for the PMCO wanted to ask you smth !

onyx cairn
#

Then ask here

night cloak
#

@mild dove with real money

mild dove
#

Ok

night cloak
#

Can you help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

How can someone give me royal pass by uc he buyed uc but he cant by more he have uc to gift but how he gift

zenith saffron
#

My team is Qualified and Invited at the PMCO. The Invitation we got when the Qualifications were ended so now my team is on both of the slots ( Invited Team and Qualifier ) . What i wanted to ask you was if we could share the invite to another team . I have readed the rules from the mail but i guess this question is more what that mail describes . If we can share that invite with another team just let me know so i do it right now if its not too late ??

#

@onyx cairn

onyx cairn
#

Team name and region, please.

night cloak
#

Daniel can we be friends

polar marshBOT
#

@patent swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zenith saffron
#

Universe , EU

onyx cairn
#

@onyx cairn

night cloak
#

How can someone give me royal pass by uc he buyed uc but he cant by more he have uc to gift but how he gift@onyx cairn

limpid socket
#

@night cloak it can only be gifted using the payment methods and not UC

night cloak
#

Oh ok

#

Can you give me uc

charred sand
#

@limpid socket do u have any answers about pmco? I got one

night cloak
#

I have 2

#

@limpid socket

limpid socket
#

I am sorry, I cannot solve your queries regarding pmco, you should contact Daniel

night cloak
#

We don't do that here@night cloak

#

We have 3 answers

solar torrent
#

when the Saudi Region will receive the email?
@onyx cairn

night cloak
#

You all are from pubgm office

#

@night cloak use #chat

charred sand
#

Daniel u here?

night cloak
#

Come there

limpid socket
#

@charred sand try to dm or ping him

night cloak
#

Next update has erangle 2.0PubgmConfused

onyx cairn
#

Thank you for this information, @zenith saffron. Please accept my friend request for further communication.

limpid socket
solar torrent
#

when the Saudi Region will receive the email?

charred sand
#

Daniel, I’m from Team onyx

solar torrent
#

@onyx cairn

charred sand
#

Can u dm?

mystic talon
#

.

tawdry hill
#

@onyx cairn Hi again, sorry if this has been answered before but on which platform exactly the results of the PMCO Egypt region will be published when it’s ready ?! Thx in advance.

blazing wing
#

No reply!!

onyx cairn
#

The mails are on the way for Saudi Arabia, @solar torrent.

solar torrent
#

Thanks

onyx cairn
#

On PUBG MOBILE ESPORTS twitter, you can find the links in #community-news, @tawdry hill.

charred sand
#

Daniel!

tawdry hill
#

@onyx cairn great. Thx

charred sand
#

Read my text, please

onyx cairn
#

My direct messages are disabled for certain reasons, please ask here. @charred sand

charred sand
#

For CIS region invites are sent in game? Or just mail?

#

@onyx cairn

onyx cairn
#

Email

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And yes, they have been progressed for now.

upper gull
green pike
#

@onyx cairn u a beta discord group member?

onyx cairn
#

I'm a so called coordinator in beta program. @green pike

still jetty
#

It's not pubg MOBILE it's pubg MOBILE lite

night cloak
#

@onyx cairn Realese date for beta?

polar marshBOT
#

@hollow bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

whole lodge
#

@onyx cairn release date of beta v1.0.0 ?
please please please

rugged dune
#

it’s out currently you just need to be a beta tester.

#

if i’m not mistaken

night cloak
#

@polar marsh

#

Help

#

keep an eye on #news for the release date,@whole lodge ,@night cloak.

rugged dune
#

that’s a bot

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

rugged dune
#

@ ing it will do nothing lmao

#

they mentioned pubg mobile bot

night cloak
#

you can use a discussion channel,@rugged dune.

#

I want uc how to get free

rugged dune
#

you can’t

limpid socket
#

@night cloak this is not the right place to ask

night cloak
#

I know a hacker please accept report

#

Oh

#

spend money to get it for free.

limpid socket
night cloak
#

Muaazathar

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

My rank not enough

amber cedar
#

spend money to get it for free.
@night cloak lol

#

Nice

night cloak
#

@night cloak chat to level up.

amber cedar
#

😦

night cloak
#

its in beta server

amber cedar
#

Oo😄 i understand.

#

0.20.0 Erangle 2.0 😌

wraith brook
#

Omg

#

Finally

onyx cairn
#

there will be no 0.20.0

wraith brook
#

@onyx cairn Will it be announced here also ??????

onyx cairn
#

maybe

wraith brook
#

Oof maybe

#

How to play it ?

rugged dune
#

when ur becomes public maybe

#

you have to be a beta tester

wraith brook
#

How to register ?

limpid socket
#

You can apply for the PUBG MOBILE beta program here, @wraith brook :

▫️ https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

wraith brook
#

Ok it's closed for now . I thought that it would be open but.......what will my thinking do .....

unborn crag
#

How to get back my account get hacked

night cloak
#

according to the leaks i got beta will be relased tom with erangel 2.0

#

i got the apk file

limpid socket
#

@unborn crag contact in game customer support for help

night cloak
#

server will start running tom

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@onyx cairn can u give me the invite link to join beta discord

wraith brook
#

@night cloak You need to be selected not everyone can join as far I know

sonic current
onyx cairn
#

Who send this mail? Please show it for verification. @sonic current

sonic current
#

@onyx cairn bro this email from pmco Send for me And we need speak with any one from pmco because we not invite to pmco This years

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When last pmco we are in Top 8

vagrant forum
#

Just show him the email address for verification

sonic current
#

@vagrant forum how ?

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From any server ?

vagrant forum
#

It doesn't seem official to me for some reasons.

sonic current
#

You can help me bro

vagrant forum
#

@sonic current, show the email address that sent you that mail.

sonic current
#

Idont understand 😦 @vagrant forum

alpine brook
#

@sonic current click on reply
You'll get a email address

Show it

onyx cairn
#

tap on the 3 points next to the name, @sonic current

sonic current
onyx cairn
#

It has to be pmco@staff.eslgaming.com

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Also, this mail is from february.

sonic current
#

What Write in replay ?

#

yes

fast light
#

i need a help for this proplem about request time out

onyx cairn
#

Why reply now, if they asked for it 6months ago..

karmic wyvern
#

Daniel fix me being unable to get my free avatar....

sonic current
#

@onyx cairn my email i forget password now i take email

onyx cairn
#

No need to reply.

karmic wyvern
#

Btw @onyx cairn good job getting the awm kill message fixed in TDM it was greatly appreciated

onyx cairn
#

You're welcome? Confused

fast light
sonic current
#

@onyx cairn ok now what happen invite my team or now ? We are Dr Animals team

karmic wyvern
#

@onyx cairn now I need to be able to collect my avatar from the pharaoh outfit, fix it my dude!!!

vagrant forum
#

@fast light, check your internet connection, try restarting the router. If that doesn't help then refer to #faq sub point 4.5.

limpid socket
#

@karmic wyvern make sure to send it in #old

#

It will be fixed soon

#

Many people have faced that issue

karmic wyvern
#

@limpid socket I just report directly to PUBG mobile people I spend to much money to not report directly like the when the awm wasn’t skinning in tdm

fast light
#

@vagrant forum i check and connect with the company of internet and they say my internet lan is perfect and the proplem is from the server of pubg

karmic wyvern
#

They got an email address?

limpid socket
#

@karmic wyvern contact the customer service

#

It can be found in-game

karmic wyvern
#

Also anyone notice you do 120dmg record to people in tdm but they kill you and have one hp

fringe hare
#

Hello

karmic wyvern
#

Is that latency?

vagrant forum
#

Then please go through #faq sub point 4.5. That should fix it, @fast light.

karmic wyvern
#

@dor provide info for customer service contact please

#

This is the only active forum I’m aware of

slate solar
#

Hello

fringe hare
#

I want to help

slate solar
#

Hello

polar marshBOT
#

@slate solar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

limpid socket
#

@karmic wyvern refer to #faq 5.2

vagrant forum
#

There isn't a way to "contact" them directly, @karmic wyvern. Report the issue in #old and through the in-game report system, it will be fixed soon.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fringe hare. Remember to read through #faq before asking questions in the support channels.

sonic current
#

i have another problem from my pubg account

limpid socket
#

Please state it

karmic wyvern
vagrant forum
#

The email doesn't deal with reports, it's mostly for queries.

limpid socket
#

If you had actually read the #faq we wouldn’t be having this conversation:)

polar marshBOT
#

@sonic current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

karmic wyvern
#

@dor if you were apart of the solution we wouldn’t be having this conversation be nice and play well with others don’t tear people down because Americans don’t read faq, go RTFM and Put it you know where l, ya jerk

weary basalt
#

Hello actually I am facing this bug for a very long time. The view of the mobile becomes a bit like the ipad view and the map dissappears from the screen. I dont use any GFX tools or nothing but I do t know why this glitch is happeninf. Please help me

storm flumeBOT
#

Use of unauthorized third-party software or methods, @weary basalt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

limpid socket
#

@karmic wyvern this isn’t a place to rant, please move to #chat

vagrant forum
#

@weary basalt did you minimize the game screen while playing?

karmic wyvern
#

@dor was looking for a solution and found unhelpful jerk off instead GG WP good luck in life with your piss poor attitude

weary basalt
#

Hello actually I am facing this bug for a very long time. The view of the mobile becomes a bit like the ipad view and the map dissappears from the screen. I dont use any GFX tools or nothing but I do t know why this glitch is happeninf. Please help me

storm flumeBOT
#

Use of unauthorized third-party software or methods, @weary basalt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

weary basalt
#

No I dint minimized the game

#

Any fix?

vagrant forum
#

@karmic wyvern, well could you just stop? If you want to contact the CS email just go ahead and do so.

storm flumeBOT
#

Hello, @weary basalt!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

limpid socket
#

Sadly, I can’t help you with that, but make sure to report it in #old so that it can be fixed soon

karmic wyvern
#

I really hope @limpid socket doesn’t rep their CS team or is officially associated with ten cent id hate for this person to rep my company

weary basalt
#

Ok

limpid socket
#

@karmic wyvern this isn’t a place to rant, please move to #chat

karmic wyvern
#

@limpid socket umadbro?

hardy temple
#

What's that my friend got it?

storm flumeBOT
#

You can contact the customer service via the game settings, @hardy temple. Refer to subpoint 5.3 in #faq for further instructions.

storm willow
#

@hardy temple he need to accept the user agreement on the bottom of login screen.

fast light
#

@vagrant forum i still have the same proplem after doing those steps

karmic wyvern
#

@limpid socket who would think I come into the PUBG support channel for support..... zzzzzz......!!!!

vagrant forum
#

@karmic wyvern stop?

fast light
#

who is here from the supportes ?

#

supporters*

tidal dirge
karmic wyvern
#

Daniel was here earlier and bailed, don’t know if any officials still here

night cloak
#

@karmic wyvern it will be fixing soon, please be patient.

#

@tidal dirge You're already answered about that.

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Hello

tidal dirge
#

Any other mod apart from rock47? He has a very narrow range of thinking am sorry and muted me

faint steppe
#

@night cloak Yes?

storm willow
#

@karmic wyvern Check #735483472432594994 and get help from staffs, avoid tagging random users. If they are free they will definitely help you.

karmic wyvern
#

@night cloak you notice that the assault map is a blatant ripoff skinned version of Counter Strike De_Dust LoL

night cloak
#

Someone hacked my gmail , and he is trying to log into my pubgmobile account

faint steppe
#

@night cloak Change your Gamil Pass

night cloak
#

@tidal dirge you still will get the same answer.

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tidal dirge
#

I am not asking any question

storm willow
#

This is not a channel for discussion. @tidal dirge you can use #pubg-mobile

night cloak
#

He changed the password and recovery phone number

#

I only can access Facebook

tidal dirge
#

This is not a channel for discussion. @tidal dirge you can use #pubg-mobile
@storm willow Why aren’t you guys even trying to listen what am gonna say?

#

Very customer supporty response... we can not help you

storm willow
#

Because we already know the issue you posted like 100 times, we cannot do anything about it. Only customer support can answer you.

faint steppe
#

@night cloak Contact in-game customer service about this

tidal dirge
#

I’m trying to highlight an issue that I think might be causing this problem with so many users

pulsar saddle
#

fix this glitch please it happens alot

tidal dirge
#

You guys know 100 users are facing the same issue...

storm flumeBOT
#

Hello, @pulsar saddle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

faint steppe
#

@pulsar saddle post this in #old

pulsar saddle
#

@pulsar saddle post this in #old
@faint steppe alright

storm willow
#

@tidal dirge the issue is people using unofficial client/ getting scammed on Fake Links for free UC

tidal dirge
#

@tidal dirge the issue is people using unofficial client/ getting scammed on Fake Links for free UC
@storm willow I agree about the scam .... but, it’s not only because of the scam

vagrant forum
#

@tidal dirge, the discord staff isn't a part of the customer support. The staff can only guide you. Any account related issues can only be dealt by the in-game customer service.

tidal dirge
#

I know they are scammed and someone logs into the account from another phone which ends up having this issue

#

But

polar marshBOT
#

@wild haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tidal dirge
#

But... hear me out

storm willow
#

but.. it’s users responsibility to safeguard their account.

tidal dirge
#

So I faced the same issue last season right?

#

After it was fixed, I changed my FB password... disabled FB app access and enabled email login

#

But I think the hacker has bypassed the login method

#

They no more need my social media creds to@login to my PubG account

#

Am I making sense to any of you?

storm willow
#

You can explain in #old and let the developers know about the issue. @tidal dirge

tidal dirge
#

Damnit... it’s like talking to a wall... bye

zealous turret
#

if ur account gets scammed that's ur fault

#

by clicking links

night cloak
#

Hello my game is crashing on ios

tidal dirge
#

if ur account gets scammed that's ur fault
@zealous turret what, are you a robot? You not supposed to make any faults?

zealous turret
#

no I'm just smart enough to not click phishing links

storm willow
#

@tidal dirge Explaining to me May be like taking to a wall..
#old reaches developer. You need to trust it.

tidal dirge
#

no I'm just smart enough to not click phishing links
@zealous turret You don’t understand..... the unauthorized login doesn’t need social media creds... they bypass login method

zealous turret
#

what was ur account linked to

tidal dirge
#

FB

zealous turret
#

that's impossible

#

they had to of signed in

tidal dirge
#

And even if I delete my FB account they still able to@login with fb creds

storm willow
tidal dirge
#

that's impossible
@zealous turret that’s what am saying... it’s out of your understanding

zealous turret
#

fb takes measures to make sure accounts are safe sir you had to of given them ur info

#

alw use 2fa

storm willow
#

Or talk in DM

limpid socket
#

@night cloak which device have you been using?

wraith brook
#

There a bug where after logging in, sometimes all maps shows a download of 1mb although I have downloaded every thing in game . When you click on download it's shows something like downloading nan% . Many people facing it .
IT GETS FIXED BY RESTARTING THE GAME BTW .

storm willow
#

@tidal dirge not at all true. It does reach developers. Best thing you can do is #old

tidal dirge
#

@tidal dirge not at all true. It does reach developers. Best thing you can do is #old
@storm willow last season I tried to highlight same issue... maybe 30 continuous days no one gave any heed to that... and see what happened, this season again, same issue with 100s of users

limpid socket
old parrot
#

Pmco teams announced? @onyx cairn

vagrant forum
#

Yes, the mails have been sent.

dull swift
#

why tf so many arabic hackers in north america

night cloak
#

That is mean they back my uc or no🤦‍♂️

#

ask them

storm flumeBOT
#

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tidal dirge
#

@night cloak is unlinking feature back?

night cloak
#

yes it is

tidal dirge
#

So can I ask customer support to unlink my FB account? I can’t unlink it because obviously I can’t access my PubG account

#

I have email login as secondary login method

limpid socket
#

@tidal dirge you can unlink your account by referring to #faq 2.5
But of course you’ll need to have access to your account first

tidal dirge
#

Yes, it is a very unusual thing that although I can login to my FB account... but can’t login to PubG with same FB account so least I can do is get my FB account unlinked

#

So is there a way to get it unlinked... through customer support? Because I can’t access MY OWN ACCOUNT

prime flame
#

مرحبا

storm flumeBOT
#

Please do not use any other language aside from English, @prime flame. Refer to #735483472432594994 for regional communities.

night cloak
#

I played more than 4-5 hours And still i am getting this
I played both arcade and classic

prime flame
#

Hi, I have lost my account

#

who can help me

limpid socket
#

@night cloak there definitely must be something that you must be doing that’s against the TOS,

night cloak
#

@prime flame How did you lost the account.

#

@tidal dirge you need to have 2 social media accounts linked with it too remove.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

tidal dirge
#

@tidal dirge you need to have 2 social media accounts linked with it too remove.
@night cloak yes I have email login linked

prime flame
#

My account was hacked and I paid a lot of money and got a refund

night cloak
#

@tidal dirge It must be Facebook, Twitter, VK, WeChat or Play Games/Game Center, or else you need to contact CS for further.

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @prime flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

prime flame
#

Center and Twitter values ​​were hacked

night cloak
#

refer the bot message

paper wyvern
#

@prime flame use #faq

prime flame
#

Where do I put my problem and who helps me?

limpid socket
#

@prime flame contact in game customer support

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @prime flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

paper wyvern
#

@prime flame or send mail for Tencent supporter

prime flame
#

My problem was not resolved there

paper wyvern
#

@prime flame just advance

opal trail
#

Link for pubg mobile beta server discord please

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @opal trail:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

prime flame
#

I want a responsible person to respond to me

night cloak
#

what?

#

@prime flame we cant help you with that, contact in game Customer service as well as the social media platforms.

opal trail
#

When is 1.0.0 beta coming?

night cloak
#

Soon ™️

opal trail
#

Soon means when?

wraith brook
#

Soon means soon

polar marshBOT
#

@weary tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prime flame
#

Sorry, I want a responsible person to respond to me or to show me the right thing

#

How to recover the account

harsh niche
#

@opal trail tomorrow

wraith brook
#

@prime flame Customer service

night cloak
#

@prime flame I replied you multiple times. repeating in here wont give help you.

prime flame
#

I spent more than $ 6000 and now when I broke into my account, it didn't help me

surreal turtle
#

Can anyone told me how he got 9999 as failed compensation

storm flumeBOT
#

You can contact the customer service via the game settings, @prime flame. Refer to subpoint 5.3 in #faq for further instructions.

surreal turtle
#

@prime flame what happened

storm flumeBOT
#

Use of unauthorized third-party software or methods, @weary tinsel, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

weary tinsel
#

okay sorry abt that but i didnt use any

#

but still ... 10 min

surreal turtle
#

@night cloak can you reply to my above msgs

weary tinsel
#

@night cloak

prime flame
#

@surreal turtle I lost my account, on which I spent a lot of money

surreal turtle
#

@prime flame come DM

night cloak
#

I have no idea about that, @surreal turtle.

storm flumeBOT
#

Please refer to subpoint #4.11 in #faq for further information, @weary tinsel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

green anvil
#

I have proof of a qualified team hacking in EU PMCO Qualifiers, but am not sure where to post it, could a moderator help me out?

weary tinsel
#

@night cloak

night cloak
#

refer the bot message

weary tinsel
#

4.11 in #faq is not at all related to my prblm

#

10 min susp for not doing anything saying 3rd party interferen

green anvil
#

#cheater-reports is not open, and PMCO qualified cheaters are a bit more important I think

polar marshBOT
#

@weary tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Reinstall the game if you havent installed any 3rd party apps @weary tinsel

#

@green anvil Please send an email to the esports team.

green anvil
#

I have in 2 years of playing this game sent 5 e-mails regarding several different issues, and never have gotten a non-automated message back

weary tinsel
#

@night cloak why am i getting muted?

#

in this server?

night cloak
#

@weary tinsel word "ban" gives you a mute. and GFX is against the ToS.

sharp onyx
#

our staff is busy
@night cloak
*The staff...
They dont work for you

weary tinsel
#

why is gfx against ToS?

#

how is it means of cheat?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @weary tinsel, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

green anvil
#

This obviously doesn't help

#

Is there any way I can send the proof to an actual person who can review it or send it higher up?

#

Hackers in PMCO Group stages is pretty important no?

cerulean zinc
#

@weary tinsel how can we assist u?

weary tinsel
#

!

cerulean zinc
#

Hello there

spark thistle
#

(Dissociation de compte ) facebook its working or im gonna lose my data ?

limpid socket
#

@spark thistle okay, what does it translate to?

#

It shows that your Facebook is linked!

hard arrow
#

If using GFX tool is violation of Tos. Then why pubg removed extreme fps in my mobile (OnePlus 7 pro) after livik update.
Till now no patch update released even after I have reported numerous time in support. Many have this problem. Does pubg support takes any action regarding this issue.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @hard arrow, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

@hard arrow, its a bug and will be fixed in an upcoming patch.

hard arrow
#

When will the upcoming patch.

#

Is it gonna be next season or tomorrow

prisma depot
#

When beta version 1.0.0

#

Come

weary tinsel
#

i dont understand how is gfx leading to cheat, just because we increase graphics of game doesnt lead to sort of cheats

night cloak
#

Soon ™️ ||Tomorrow|| @prisma depot

#

@weary tinsel modification of files

#

Read the ToS

#

Infection mode is back?

limpid socket
#

Nope..

hard arrow
#

I have been waiting for patch update since I raised issue. All I got an answer is that soon the patch will come

night cloak
#

It will be in the future @night cloak

#

But that thing in lobby

#

It will be in the future @night cloak
@night cloak i see thanks dude

cerulean zinc
#

@weary tinsel any modification done to the way of how pubg works, using third party app, is against terms of services

vagrant forum
#

It should be later this week @hard arrow

spark thistle
#

@limpid socket if i unlinked my facebook do i loose my game data ?

vagrant onyx
#

@spark thistle no it is saved to the other log in method

spark thistle
#

Because there was a probleme in the last update no ? Some players loose there data

opaque vortex
#

@storm willow in the registeration form, there is a requirement for ID proof, what type of ID proof is acceptable... Only Cnic? Or B-form? Or are just normal pictures acceptable as well?

vagrant onyx
#

@spark thistle they disable unlink that time

spark thistle
#

Ok perfect thank you

vagrant onyx
#

they made some few changes to it

spark thistle
#

Thaank youu

vagrant onyx
#

Welcome

storm willow
#

@opaque vortex isn’t ID proof means government document like passport?

hard arrow
#

I'll be eagerly waiting for it. Thank you. @vagrant forum

opaque vortex
#

@storm willow yes, all sorts of Government ID proof i.e B-forms are acceptable or does the proof necessarily need a picture?

#

@storm willow really sorry if I'm disturbing. I want to avoid reaching the deadline

weary tinsel
#

in most of updates, they claim that they have fixed issue of lag when enemy is near but that issue still persists

storm flumeBOT
#

Hello, @weary tinsel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

pine bane
#

Hi do anyone know if pharoh x suit is not drawn by sping. can we redeem it with 1000 Pharoh coins ?

vagrant onyx
#

@weary tinsel send your in #old

weary tinsel
#

did it many times no response

vagrant onyx
#

@pine bane you can get it random from spin or cost of 1000 coins ( press the button where its say 1000 )

weary tinsel
#

**A bug is persisting in game since a long time, sometimes randomly the games faces a MIC glitch, either we are unable to hear our teammates or they are unable to hear us, after every match almost when we exit the match and enter the lobby, I face this issue and my teammates too. We need to restart the game everytime to fix that glitch. Have anyone else also faced this issue anytime? **

vagrant onyx
#

@weary tinsel you do not get respond , they will forward it

weary tinsel
#

ohk

vagrant onyx
#

@weary tinsel type that message in #old

weary tinsel
#

done already 3-4 times

vagrant onyx
#

Ok

weary tinsel
#

yup

twilit path
#

Cheating reporta link pls

#

Report*

storm flumeBOT
#

Hello, @twilit path!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@wraith turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wind garden
#

Hallo

vagrant onyx
polar marshBOT
#

@wind garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

urban wraith
#

When pubgm beta android discord server joining form opening ?

warped pagoda
#

Where can i report a hacker?

vagrant forum
#

@urban wraith, should be in a few days, no exact dates.

night cloak
#

there was a channel for pubg cheater I can't see it now

fathom bone
#

Some players do DDOS attacks on servers and disconnect all players
I got -48 points because of this sh*t😠😠

vagrant forum
#

#cheater-reports is still there, @night cloak. Currently closed for processing previous reports.

night cloak
#

when can we know about which team qualified from which region

lament venture
#

Any confirmation about unlink option

night cloak
#

You can't stop cheater😂

vagrant forum
#

Yes, you can unlink one of the social media accounts now. The feature is back, @lament venture.

fathom bone
#

I need Compensation for these points
As you can't handle your Fu****g servers

lament venture
#

@vagrant forum where

steady umbra
#

I didnt get my UC from the bonus challenge redemption shop

#

help

lament venture
#

@vagrant forum please provide me a screenshot

fleet lotus
#

In the previous match we killed the mummy but didn't got ant loot for that please fix the glitches and bugs man.and more bonus challenges we play more hackers we are getting.pls do something on this too bro hope you understand our pain of hackers TQ bro

vagrant forum
polar marshBOT
#

@lament venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fathom bone
#

Some players do DDOS attacks on servers and disconnect all players
I got -48 points because of this sh*t😠
I need Compensation for these points
As you can't handle your Fu**g servers
I was about to get the conquror tier 😠🤬

polar marshBOT
#

@fallen ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

@fathom bone, report it in #old.

onyx cairn
vagrant forum
#

People have been asking stuff related to PMCO, @onyx cairn. huh

polar marshBOT
#

@haughty hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jagged scroll
#

Hi

uncut hill
#

I fell from diamond 1 and 92 points down to diamond 2 and bout to be 3

#

54 ping

paper wyvern
#

@uncut hill livik is beta

vagrant onyx
#

@uncut hill this also happen due to render

jagged scroll
gritty glade
#

ASIA SQAUD - TPP
NO - 1 RANK.
Check His Id, He Is Haker.
CREW CHELLENGE NO - 1 TAG.
but the Horrible thing is, the all 6 Crew Members Are Same 1 person id and all 6 Player are hakrr

onyx cairn
#

@jagged scroll
Thank you for bringing the awareness to this topic. We will take further steps to the Esports team.

#

I apologize for this misbehavior from another qualified Player.

rotund marlin
#

update ur anticheat what a joke of a compan

#

Hackers every single match

#

In north america

#

Every single one is arabo#

#

Nothing is being done

onyx cairn
#

What's your task here? This is a support channel.

mild plank
raw edge
#

@onyx cairn erangle 2.0 in beta ???

polar marshBOT
#

@mild plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rotund marlin
#

Lol r u serious u dont see im complaining about hackers in a support channel @onyx cairn

jagged scroll
#

@onyx cairn we have a lot of screenshots here from EU community with regards to being racist. How do I send a ticket/report for false accusations and racial discrimination. We qualified on PMCO fair and square but unfortunately, we reached out to some organizations in EU for us to practice on scrimmage but sad to say we received lots of discriminations.

#

If we report them for this, will they be removed from the lineup of PMCO group stage? I will make a content out of this on Youtube and on my Facebook page.

storm flumeBOT
#

Hello, @rotund marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

rotund marlin
#

Nice anticheat

#

Works so well theres still players playing from week 1 on top 5 squads NA

onyx cairn
#

@jagged scroll
Please accept my friend request and send everything to me!

night cloak
#

@rotund marlin YouTubebeams isn’t hacking in na btw also please provide your feedback in #old

#

How to get permission for cheater report

spare mesa
#

When we pakistani are going to get stable green ping in Europe

night cloak
#

@night cloak the channel is currently closed while the current tickets are being processed but you need to be mee6 server level 10.

spare mesa
#

Bcz only people who are using PTCL are getting good ping

night cloak
#

@spare mesa there’s no information on that. Feel free to give feed back in #old please.

quaint epoch
#

Midasbuy and Razer are official outlet for UC.
Is SeaGM < Legit? as they have cheaper deals for UC recharges.
please kindly reply, Thanks

night cloak
#

Yo

rapid crane
#

I need urgent help plz a mod tag me

night cloak
#

I need help please help me reply

rapid crane
#

@bold siren

#

Arey bhai

#

Parehshaan mat karo yaha id mara gayi hai tumhe yt ki padhi hai

limpid socket
#

@night cloak please keep this channel for pubgm support only, move to #chat

#

@rapid crane can you state your issue?

night cloak
#

Oh i am telling issue

limpid socket
#

What is it?

night cloak
#

If i land on pyramid and knocked and jump from flying pyramid i revived again its what please solve

#

@rapid crane English only please

#

I am in pmco

#

And crew chellenge date tell

#

@limpid socket @night cloak

#

@night cloak don’t ask people to subscribe to your channel.

#

Oh ok

#

I m newbie

trim lotus
#

Unlink feature is added that means I can add another social media account after 7days right??

night cloak
#

@trim lotus it takes 7 days to unlink.

limpid socket
#

@trim lotus you can refer to #faq 2.5

#

It’ll give you the detailed explanation

night cloak
#

You can unlink a account after you account has been connected for 21 days

limpid socket
#

How to get permission for cheater report
@night cloak you can upload it in #cheater-reports , but you’ll have to be of lvl10 in order to post

trim lotus
#

@night cloak thats what I m saying like I can add another social media account after 7days

night cloak
#

Yes you can

trim lotus
#

@night cloak thank you

night cloak
#

@drifting jay it’s given when you’re accepted.

limpid socket
#

You can apply for the PUBG MOBILE beta program here, @drifting jay :

▫️ https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

#

You need to be selected first:)

night cloak
#

@quaint epoch Please use https://www.pubgmobile.com/pay for purchasing UC outside the game. We do not recommend purchasing from other sources, if you do not wish to face penalties.

jagged scroll
#

Yes they are legit @quaint epoch

onyx cairn
#

I've been lol
@drifting jay You were, leaving a server erases the selection.

muted flume
#

Can I get server link of Pubg mobile india official Discord ?

noble robin
limpid socket
#

@onyx cairn is there an issue with the link? For some reason it isn’t opening for me

onyx cairn
#

If the program is currently closed, new applications will be accepted again in the future.
@limpid socket

noble robin
#

@onyx cairn the email i got has a link that is expired

limpid socket
#

@onyx cairn oh okay, thanks for the clarification
I thought I was having network issues

onyx cairn
#

send a screenshot of it into my dms, I need to verify it at first as this is a non public area. @noble robin

#

No, unfortunately not. @limpid socket 😕

limpid socket
#

Okay thanks:)

pure raft
#

Hello if I play pubg on a jail break iOS device can I get banned ?

vital wraith
#

Yes

limpid socket
#

@pure raft yeah, it’ll give you a 10 year ban the moment you open pubg on a jail broken device

pure raft
#

@limpid socket @vital wraith thanks.

limpid socket
#

👍🏻

polar marten
#

@short eagle

#

help me please

elfin canopy
#

Hello if I play pubg on a jail break iOS device can I get banned ?
Hey,@pure raft! Jailbroken devices are safe, unless you activate some 3rd party app which modifies or alters game data.

polar marten
#

@short eagle

#

help me please

elfin canopy
#

Could you translate the message, @polar marten?

polar marten
#

my name in the game minnospoyraz

pure raft
#

@elfin canopy ok. Then I can do that without using 3rd party app or any form of cheat.

polar marten
#

I didn't cheat

elfin canopy
#

Is your account banned,@polar marten?

polar marten
#

i never used cheat

#

yes

elfin canopy
#

Yes, @pure raft.

polar marten
#

mav please

#

help me

elfin canopy
#

For how long,@polar marten?

polar marten
#

no hacher

#

1

#

1 week

#

i turkish

rapid crane
#

@elfin canopy bro

#

Listen

polar marten
#

I swear I never cheated

zealous turret
#

they aren't safe

#

jailbroken Devices aren't safe trust me

polar marten
#

I didn't cheat

polar marshBOT
#

@polar marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zealous turret
#

what does it mean by cracked version of the game

elfin canopy
#

jailbroken Devices aren't safe trust me
Jailbroken devices itself are safe,@zealous turret.

#

Yes, @rapid crane?

rapid crane
#

I have a super good acc of popularity 10m glacier max fool max many gun skins max and i haved my acc link with twitter but someone hacked my twitter account and he is continously login in it i have spent around 2000$ in the game @elfin canopy

spare bison
#

wow rich gang

rapid crane
#

And i contacted twitter support they are saying Our support team is experiencing some delays for reviews and responses right now, but we encourage you to report all potential issues @elfin canopy

elfin canopy
#

Contact customer service and unlink your Twitter account, @rapid crane.

rapid crane
#

Bro

#

For unlinking we need 7 days

#

and we should not login with it for 7 days

#

But he is continuously login in it and unlink is getting canceled

elfin canopy
#

Contact customer support of twitter, there's nothing we can do about it, @rapid crane.

rapid crane
#

@elfin canopy Our support team is experiencing some delays for reviews and responses right now, but we encourage you to report all potential issues

#

They say this

elfin canopy
#

Then wait,@rapid crane. We cannot provide support for twitter.

rapid crane
#

Bhai

#

Bro i just want to unlink it in pubg

elfin canopy
#

Contact customer support in-game.

storm flumeBOT
#

You can contact the customer service via the game settings, @rapid crane. Refer to subpoint 5.3 in #faq for further instructions.

rapid crane
#

They

#

saud

#

90 days

#

In 90 days

#

My acc will get dead

#

I used to do crate opening of everything and have the new pharaoh set too

#

Kindly help me bro have spend a lot in it

#

@elfin canopy

elfin canopy
#

We are unable to assist you with this, @rapid crane. Only customer service can help you.

rapid crane
#

They say to wait 90 days

#

What will my. Acc become in 90 days

#

U can understand this very well bro

olive relic
#

What time the Erangel 2.0 update comes to global version?

rapid crane
#

Think if u was in this condition

elfin canopy
#

Then wait, @rapid crane. It may take upto 90 days because they get lots of requests regarding this.

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @olive relic. Once we do, we will publish further information in #news.

elfin canopy
#

Think if u was in this condition
I would contact customer service in-game and would not repeat questions after getting an answer,@rapid crane.

rapid crane
#

@elfin canopy bro when the money goes from your pocket then you understand

elfin canopy
#

Security of your account is your own responsibility,@rapid crane, I'm unable to assist you any further, contact customer service in-game and recover your Twitter account.

vestal jackal
#

When will the render update for amd arrive?

velvet merlin
#

hello

#

I have a problem with my account, my account has been hacked by someone

#

he hacked the Twitter account

#

and i want to unlink twitter

night cloak
#

why is everyone getting hacked

viral ocean
#

@night cloak probably phishing web

night cloak
#

@rapid crane i think i can help you if you cooperate

stray dune
#

How to fix ping spike while using bluetooth headset

rapid crane
#

Ya say

#

Plz

night cloak
#

@rapid crane so what just happened

stray dune
#

@velvet merlin drop mail to Twitter they will let u get it back.

noble robin
#

@onyx cairn i cant find the email anynore, could you please provide me with some keywords that might help me search through the mails

night cloak
#

You can only unlink Twitter if you do not log in through Twitter until it gets removed, @velvet merlin. So if the hacker is logging in through that social media account then there’s nothing that you can do. Contact Twitter support and wait for their response, but their responses are delayed right now and I’ve even tried to get in contact with them and they don’t respond, I last tried a few weeks ago. Also, would be best if you added more security to your account such as authentication or phone number so hackers can’t access it.

rapid crane
#

I got a mail my password is changed and my acc is compromised

onyx cairn
#

Invite beta mail congratulations exclusive happy@noble robin

night cloak
#

@rapid crane tried of recovering it on your own

stray dune
#

How to fix ping spike while using bluetooth headset ????

velvet merlin
#

@velvet merlin drop mail to Twitter they will let u get it back.
@stray dune i did and they suspended it and the hacker still log in

rapid crane
#

@night cloak no response

night cloak
#

@rapid crane and what was it linked with

rapid crane
#

Twitter and facebook

noble robin
#

@onyx cairn thank you very much

stray dune
#

@velvet merlin go to your Twitter account, Change psw and logout from all devices.

rapid crane
#

Twitter hacked

night cloak
#

@night cloak you are not helping, he just got support off a moderator and you’re clogging up this channel repeating what’s already been said.

velvet merlin
#

@stray dune it has been hacked , i cant log in anymore

spark thistle
#

When i try to send the code this message pops up whats the problem ?

velvet merlin
#

why the unlink feature doesn't unlink the account by one click and at the same time?

stray dune
#

@velvet merlin for that contact twitter first.. my friend got hacked also but he texted twitter and gave him a link to change his password and he got acc. Back.

night cloak
#

@night cloak actually I'm not a pubg official i work seperately as an ethical hacker for indian Govt

viral ocean
#

What if the hacker is the one who did it@velvet merlin

polar marshBOT
#

@neat wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet merlin
#

because it says i need to wait for 6 days , and within these 6 days the hacker can log in , so the demand is cancelled

night cloak
#

Unlink feature has changed because the first time they tried it everyone was getting data loss, so now they must confirm if someone wants their social media account removed, this is why unlinking takes some time, @velvet merlin. So they can cancel it whenever they want.

#

Help some one joined into my account from other device!

limpid socket
#

@velvet merlin it takes 7 days to really unlink, refer to #faq 2.5

wicked crow
#

Ich habe keine der Gesetze und Regeln verletzt und mein Konto wurde ohne Grund und aus Versehen gesperrt:iD
5276954686.
Name:
دعسـNOK丨

limpid socket
#

@night cloak I would advice your to change your linked social media account password

rapid crane
#

@night cloak say?

night cloak
#

Ok

stray dune
#

@limpid socket How to fix ping spike while using bluetooth headset ?

viral ocean
#

@wicked crow english only in here

misty crow
#

I want to report cheater

velvet merlin
#

7 days gives the hacker his time to log in anytime and cancel my demand of unlinking , it's not for thinking

wicked crow
#

Ok

limpid socket
#

I’m sorry, but that’s the process

velvet merlin
#

can u just unlink twitter at the same time

night cloak
#

@rapid crane you should go to @night cloak for help I think she's a pubg official's

polar marshBOT
#

@wicked crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet merlin
#

i spent more money in my account

rapid crane
#

@velvet merlin kitna?

night cloak
#

I am not an official, you have already received support.

viral ocean
#

Melanie isnt

limpid socket
velvet merlin
#

@rapid crane what?

limpid socket
#

Wait for the channel to reopen soon!

rapid crane
#

@velvet merlin how much u spend?

limpid socket
#

Move to #chat

night cloak
#

Security of your account is your own responsibility,@rapid crane, I'm unable to assist you any further, contact customer service in-game and recover your Twitter account.

What a moderator said, @rapid crane. Don’t repeat such questions.

stray dune
#

😩 anyone know or not ?

buoyant lantern
#

Hrllo i need moderator to help about my stolen account, what can i do? He hacked my facebook account and i have my Google Play games in PUBG Mobile, so how to unlink the facebook account?

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @buoyant lantern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@night cloak they all know that bit people get mad after losing their IDs

#

how are so many people getting hacked, stop giving your passwords away 😔👊

soft sparrow
#

do you have any issues, @night cloak ?

night cloak
#

It’s mainly the free uc links

#

Done

#

Yep see Instagram.. most people are falling for 50rs m4 glacier scams 😋

#

Changed my social media and Gmail pw

#

@night cloak ya you're right guys get scammed like shoot

soft sparrow
#

are you still able to log-in to ur account in pubg mobile, @night cloak ?

night cloak
#

Remember guys, there is no way to get free UC so stop falling for such scams. That’s your own fault and responsibility.

#

All you gotta do is give your account for 5 mins and 50rs for lvl 1 and 500 for max lmao

#

Okay discontinue this conversation now.

#

Yeah people gotta read official Informations more

#

I will try

ornate orchid
night cloak
#

@ornate orchid but you have 64ms?

viral ocean
#

Hey dont do that@night cloak

night cloak
#

@night cloak please don’t use that language the chat filters there for a reason.

#

Okay ok

ornate orchid
#

@viral ocean yes

night cloak
#

Remove your message.

velvet merlin
#

@night cloak we will, but pubg should make his security system powerful, and the unlinking feature should be available since the game is published and also with one tab not waiting for 7 days !!!!!

night cloak
#

@velvet merlin pass that on in #old.

#

There are midasbuy replicas too..with payment gateways integrated.. I contacted Paytm and they asked me file an fir lol jokes everywhere

abstract meteor
#

@ornate orchid me too

misty crow
night cloak
#

@night cloak we will, but pubg should make his security system powerful, and the unlinking feature should be available since the game is published and also with one tab not waiting for 7 days !!!!!
@velvet merlin I think unlinking is for those who have access still, I'd rather contact support if my account is hacked.. they are helpful

limpid socket
#

@misty crow keep an eye on it, it’ll open I’m a few days!

night cloak
#

@limpid socket not a few days there’s no set time.

misty crow
#

@misty crow keep an eye on it, it’ll open I’m a few days!
@limpid socket I just got killed by an hacker, I recorded clip.

velvet merlin
#

@night cloak i contacted with them so many times , and i didn't get any help regarding my problem

night cloak
#

Last time it was weeks.

inner pewter
night cloak
#

Click the file claim button.

#

@velvet merlin your account is your responsibility. You falling for scams is also your own responsibility. I mean do you really think you’re going to get free gun skins with kill messages? When everyone else who has them has paid for the materials and unboxed them? That’s your fault for falling for the scams. Never visit a dodgy link that someone sends you ever, it’s just to grab your details. See if you had authentication then you’d be fine, but what can you expect from an account that isn’t secure? Of course you’re gonna get hacked.

limpid socket
#

@night cloak it usually opens up again when all the reports are reviewed, which is usually a few days..

velvet merlin
#

@night cloak why are trying to hide the stupidity of the security system of this silly game???

night cloak
#

16th of July it closed and it reopened yesterday. You do the math don’t tell people a few days as I said there’s no set time.

limpid socket
#

@limpid socket I just got killed by an hacker, I recorded clip.
@misty crow follow the instructions given in the pinned messages in #cheater-reports and send in your message when the channel reopens

velvet merlin
#

@night cloak Pubg is gonna collapse

inner pewter
limpid socket
#

define few GWcmeisterPeepoShrug

night cloak
#

Security system is fine, @velvet merlin. Why does your stupidity lead to you getting hacked?

#

@velvet merlin please post your feedback in #old complaining to the community does nothing.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

If pubg is not banning this guy, I will send legal notice against PUBG for their fake commitment about cheaters @night cloak

#

@night cloak you need video evidence

#

I have better stats then that so I’m hacking ?

polar marshBOT
#

@inner pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet merlin
#

@night cloak my stupidity that im talking to such a stupid man like u , also playing silly game like yours

night cloak
#

Please do not keep pinging me in other channels, @night cloak. I’ll stop the conversation when a moderator tells me to stop, otherwise I am proving support.

velvet merlin
#

first find solutions to the hackers and then say that our security system is fine @night cloak

night cloak
#

@night cloak those are some easy stats

#

Announcements literally says that they’re going to do something about hackers.

velvet merlin
#

the hackers are in every game and u say the system is fine , what would happen if it's not fine? @night cloak

night cloak
#

Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

sharp plank
night cloak
#

Next conversation not related to support matters will be a mute

velvet merlin
#

@night cloak announcements ? hahaha , we had been hearing these announcements for so many seasons

#

and noting happened

night cloak
#

@night cloak lol. How can he kill full squad from 300m away by AKM with no scope? Shame on your anticheat

#

@sharp plank can we help you?

#

That’s your opinion and I don’t care, I’ll stop talking now as this ain’t related to support, @velvet merlin. Do not ping me anymore.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

buoyant lantern
#

The hacker ho stole my account is using now a hack and my account can be banned please help me about this.

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @buoyant lantern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

The hacker ho stole my account is using now a hack and my account can be banned please help me about this.
@buoyant lantern I don't think support can help you much about that.. account is your responsibility but the losses made by hacker is your liability.. to avoid such, learn to use two factor authentication on social accounts.

polar marshBOT
#

@pure wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak upload the death replay on YouTube and go share the link on the #cheater-reports when it opens

zealous night
#

He uses paid hacks in his live stream. We want a clean PUBG mobile gaming environment. So please ban his Pubg Id to give him a lesson.
Thank you

Player 1: TNRズCREW
Id : 6890081065

Player 2 : GamingBoyBD
Id :5425965358

storm flumeBOT
#

Hello, @zealous night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @zealous night:

:white_small_square: http://bit.ly/37Lgfbm

buoyant lantern
#

If there's any information or idea that i will do it to resolve this situation, i'm in level 70 and i paid lot of UC in my account i'm afraid to lose this account

storm flumeBOT
#

You can contact the customer service via the game settings, @buoyant lantern. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@nocturne verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

twin flare
#

This game is so broken

#

Look at this hacker I reported him and still nothing what do u have to say pubg ? @polar marsh

night cloak
#

Please post feedback in #old

inner pike
#

This game is gonna find its end because of cheaters just like knight online

#

I’have reported thousands of times, and I got 3 responds since 9. Season. Please dont tell me that you have fair game

night cloak
#

@inner pike feedback in #old.

inner pike
#

Yea I know already done that

night cloak
#

We are community just like you Tennent employees don’t see this chat.

inner pike
#

But guess what didnt happened

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

twin flare
#

@inner pike just give up bro 💔

night cloak
#

Covid 19 has put delays on the tencent team please be patient.

inner pike
#

Tonite we were killed bu the cheaters again and again. We had enough

#

There is no possibility to enjoy the FAİR game anymore

zealous night
#

He uses paid hacks in his live stream. We want a clean PUBG mobile gaming environment. So please ban his Pubg Id to give him a lesson.
Thank you

Player 1: TNRズCREW
Id : 6890081065

Player 2 : GamingBoyBD
Id :5425965358

night cloak
#

@inner pike Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

#

Please refrain from spamming. @zealous night

#

@night cloak do you work for pubg my friy?

#

My friend*

#

No.

#

@night cloak actually have seen your YouTube channel

#

@night cloak Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

polar marshBOT
#

@swift helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

golden knoll
#

Is the unlinking feature here to stay?

#

Or just a temporary thing

night cloak
#

From the looks of it here to stay.

golden knoll
#

Bet that’s good

night cloak
#

Help!

#

Help

#

Help

#

Help

#

Help

#

Any one help

#

The middle east server broke

zealous turret
#

its someone ddosing the server @night cloak

long trellis
#

Why my account get banned for 10years??????

#

I don't use any hacks

#

Help me please i don't use any hacks sir!

night cloak
#

Please refer to 2.12 #faq @long trellis

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic hornet
#

Anyone else getting error #554827811? Says that downloads failed and to restart device. I’ve restarted my device but still get the error. Download screen says that 0% of 0% has been downloaded.

night cloak
#

Have you tried a repair @arctic hornet

arctic hornet
#

I don’t know where to do that

#

@night cloak any help?

night cloak
#

Two seconds

arctic hornet
#

I’ve looked all over for a repair but don’t see it

night cloak
#

Top right third button

#

You need to logout and do it from the login screen from my understanding

arctic hornet
#

Ahh ok thanks

#

@night cloak that didn’t change anything. Same error appears.

hollow pumice
onyx cairn
#

@sharp onyx ^
Do you want to?

night cloak
#

Hey

#

I topup my uc

#

But

#

Where is my uc?!

#

I just waste my money

#

And i didnt got uc

#

@hollow pumice if you read the #news it’s not available for iOS yet

hollow pumice
#

Why always stuff are late for us 😅😅 Sad loif

open olive
#

Is there a way to change linked e-mail?

night cloak
#

Not currently @open olive

open olive
#

Thanks

night cloak
#

Hello

#

@night cloak In case of purchased items not being delivered to your account, please contact the customer service via the game settings. Refer to subpoint 5.3 for further instructions. The following information is required:

▫️ Username or user identification of the account the purchase was made on.
▫️ Screenshot of the purchase receipt, including order number, date, time and amount.

sharp onyx
#

@hollow pumice I suggest downloading it in about 7-8 hours because rn it still has the older version. So you will have to update anyways

night cloak
#

@night cloak In case of purchased items not being delivered to your account, please contact the customer service via the game settings. Refer to subpoint 5.3 for further instructions. The following information is required:

▫️ Username or user identification of the account the purchase was made on.
▫️ Screenshot of the purchase receipt, including order number, date, time and amount.
@night cloak ohhh ok

hollow pumice
#

Ios you mean it will be available? Completely with new map?

open olive
#

I guess this means that I can link to facebook after 6 days?

night cloak
#

Takes 7 days.

open olive
#

👍

night cloak
#

It should say 6 hours and 59 minutes in my opinion

sharp onyx
#

@hollow pumice yes. New update has erangel 2.0
But you gotta wait a few hours

hollow pumice
#

Ok thanks 🙂

night cloak
#

But Ye it’s 7 days you cannot login to pubg using Facebook for 7 days.

sharp onyx
#

If you login using facebook, your unlinking will be cancelled

#

After 7 days, you can link a new one

open olive
#

It’s deleted anyways, thanks for the info btw

night cloak
#

👍

open olive
#

Just waiting for link email change to be possible because I am changing my main email.

night cloak
#

Just be patient there’s no information regarding when that update will come.

open olive
#

I were for unlinking and here it came 👍

arctic hornet
#

@night cloak any thoughts on my issue?

night cloak
#

What device sorry @arctic hornet

arctic hornet
#

iOS iPad Air 2

night cloak
#

Have you tried a different connection @arctic hornet

arctic hornet
#

@night cloak as in change from WiFi to 4g?

#

That did it. Kinda weird though.

quaint epoch
#

@jagged scroll thanks for reply. But SeaGM is not official source for recharge.
Midasbuy is official (www.pubgmobile.com/pay) and with tencent payment 100us can get 8750UC

bitter solstice
#

I just use gfx tool for 60 fps

storm flumeBOT
#

Use of unauthorized third-party software or methods, @bitter solstice, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

honest ivy
#

Hello

polar marshBOT
#

@honest ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

orchid bison
#

Is there a problem when using an application vbn?

night cloak
#

Hello i need help someone from Tunisia try to hack my acc

#

Thx if anyone can help me

dull swift
#

Always arabic hacker problem literally always

storm flumeBOT
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique pilot
#

It is incredible because they block me and hackers play quietly and never do anything

#

#PUBGImprove

#

🤬😡😡

polar marshBOT
#

@unique pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@orchid bison you mean VPN?

#

@night cloak please contact in game support us discord peeps don’t deal with account related issues.

#

@short eagle you lurking ?

tawdry finch
#

Hello can I ask something

night cloak
#

Yes @tawdry finch

tawdry finch
#

Can we also try the beta ?

night cloak
#

@tawdry finch I’m pretty sure you need a invite I’m not sure tho.

tawdry finch
#

🤔

short eagle
#

@night cloak ?

night cloak
#

@short eagle people in #old talking about the beta thing still being old.

#

I’m pretty sure it’s because the new beta update hasn’t been released for iOS yet

tawdry finch
#

The link in pubgm news

#

For android

#

It’s not for us ?

night cloak
#

Nvm got it @short eagle

#

It’s not available for iOS yet @tawdry finch

tawdry finch
#

Can I try it for android meanwhile ?

sinful lily
unborn onyx
#

Why pubg Mobile bonus redeem store not refreshed yet what is the problem.how to contact pubg customer service.I HV already sent msgs to them but no reply.

tawdry finch
#

Matchmaking taking for ever and I accidentally clicked the newbie option instead of pro
@sinful lily yes it’s beta, it will take time under progress that’s why

sinful lily
#

@tawdry finch

#

I want to switch to pro

night cloak
sinful lily
#

So I dont have to go through these annoying glides

tawdry finch
#

I want to switch to pro
@sinful lily ask @night cloak

#

Reinstall could help

#

Can I try it for android meanwhile ?
@tawdry finch @night cloak

night cloak
#

@tawdry finch yes you can

tawdry finch
#

Cause I downloaded it

#

Just wanted to make sure I can run the app

#

@tawdry finch yes you can
@night cloak okay thanks

night cloak
#

👍

tawdry finch
#

if I login with the same credentials I am playing global version, will it not login in global later. It will affect it or no ?

night cloak
#

It’s global beta version so it shouldn’t but @vivid merlin can confirm to be sure

tawdry finch
#

Please if you can confirm that would be great,

vivid merlin
#

It wont.

tawdry finch
#

It wont.
@vivid merlin you mean it won’t have logging in issues later when I play global right ?

vivid merlin
#

Yes it won't affect your current account when you login to global later.

sinful lily
#

@vivid merlin

#

Yo

tawdry finch
#

Wonderful, Thankyou 👍

sinful lily
#

I accidentally clicked on newbie

#

And now its showing me these tutorials how do i bypass them

vivid merlin
#

Tutorials before you can play the actual game?

sinful lily
#

I tired uninstalling

#

Yeah

tawdry finch
#

I accidentally clicked on newbie
@sinful lily if you are using android, then just clear all the data and cache of the game that should help

unborn onyx
#

@night cloak I HV a lot of msgs to this mail and in game customer service no response from them from two weeks the bonus redeem store not refreshed.

sinful lily
#

Nope

#

It dont

#

I tired

#

3 times

vivid merlin
#

You have to play through the tutorials, there is no bypassing them.

sinful lily
#

Bruh

#

Thanks I guess

night cloak
#

@unborn onyx please ask this in pubg India you can find the invite link in #735483472432594994.
@night cloak

tawdry finch
#

It has only guest and Facebook login method

sinful lily
#

Facebook option don't work

#

On beta

tawdry finch
#

So only guest ?

#

I logged in with Facebook and it says this ?

#

So invite link is needed

night cloak
#

You can only use guest login for beta, it won't affect anything aslong as you don't Uninstall it all your progress on beta will stay the same.

tulip niche
#

@polar marsh no me ha llegado el correo de mi PMCO
Cómo puedo solicitar que me lo envíen denuevo

#

Somos un equipo clasificado

night cloak
#

English only please @tulip niche

tulip niche
#

I am a team classified to pmco but we do not have the email to whom I should contact to send me the email again

#

I'm from the latam server

night cloak
#

@onyx cairn ^

tulip niche
#

We are worried

night cloak
#

Please wait patiently @tulip niche. Daniel will answer you when he’s around.

tulip niche
#

Thanks

steel sundial
#

Hi where i can find the pmco support channel?

polar marshBOT
#

@rustic eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel sundial
#

Our team “Gold Diggers” in top 100 Saudi Arabia pmco but we didn’t receive an email yet. @onyx cairn

haughty cypress
#

lmao name

shadow current
#

Any can help me?

night cloak
#

@shadow current can try what’s up

paper wyvern
#

@shadow current 100 100

#

What you need bro

night cloak
#

@steel sundial it’s been revoked due to it being misused to many times.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @shadow current, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@shadow current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel sundial
#

@steel sundial it’s been revoked due to it being misused to many times.
@night cloak i don’t understand

night cloak
#

People were using the channel incorrectly. @steel sundial

woeful vessel
#

Anyone up for pmco slot scam

zealous turret
#

ban

steel sundial
#

People were using the channel incorrectly. @steel sundial
@night cloak so pmco support moved here right? Thank u

night cloak
#

Yup 👍

#

@woeful vessel Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

paper wyvern
#

@woeful vessel no

woeful vessel
#

Bro our slot scamed of pmco we are on the 25 posi in the list of top 25 teams and only 23 team got slot in which LEGSTUMP AND TEAM XSPARKS which are not in the list got the slot how ?

night cloak
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@onyx cairn Correct me If I am wrong but this means that the list will change if one of the teams doesn't respond or no longer wants to participate not that you will check for cheaters and kick them out...

"please remember that this list can changed while we verify your response*"

#

Because none of the cheaters I reported were disqualified lol

woeful vessel
#

No mail came to us regarding this but top 23 teams and LS AND TEAM X GOT mail how they are not in top 25 team and also not invited no ranks no nothing how do they qualified

#

NinjaX team is hacker i have proofs and they are qualified

obsidian viper
#

@lime juniper where is erangle 2.0

night cloak
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@obsidian viper read #news

obsidian viper
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What do they mean by try again? Redownload or update via in game@night cloak

night cloak
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It means what it says ? 😂

obsidian viper
#

I am confusion

sinful lily
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@obsidian viper wait

night cloak
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@golden knoll #old please

golden knoll
#

👍

vague dove
#

and add beryl, g36, qbz and mutant to assault rifles war mode

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m24 to sniper rifles war mode

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bizon and mp5k to smg

night cloak
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#old @vague dove please try prevent spam

vague dove
#

sorry

dull swift
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Arabic hackers😡🤬

lunar aurora
#

Why I'm not getting 1.0 beta update?

vague dove
#

same

dull swift
#

Arabic hackers everywhere in north america🖕

night cloak
#

Or discussion channels

dull swift
#

No

dawn jasper
dense lintel
#

No Guns And Vehicle in beta version training lobby?

dull swift
#

My main is asia there is even got tons of arabic hackers there then i switched to north america its also the same...

So what? Arabic no legit players? They only know how to hack?

#

Stop making maps so small like livik map and thats the hacker home cuz the map is so small ._. They can vision hack everything!

dense lintel
#

No erangle 2.0 in beta

wraith brook
#

@dense lintel There will be an in game update . Please wait some time

night cloak
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@dull swift please move channels.

dry solar
#

I don’t get the step 3 part on IOS for downloading the Beta Version of PUBG

dull swift
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@night cloak you only know how to get people to move to places..... hackers everywhere im getting tired

night cloak
#

@vivid merlin

#

@dull swift we are community not tencent staff if you’d like tencent staff to see it please type your feedback in #old I’m not telling you again.

dull swift
#

#old just bugs wont solve hackers

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Different topic

wraith brook
#

@dull swift Typing here also won't

vivid merlin
#

Move to a discussion channel if you don't need help, continuing to complain here will lead to a mute, @dull swift.

dawn jasper
#

@vivid merlin pls help me

vivid merlin
#

That update helps fix some bugs and glitches that were happening, @dawn jasper.

dawn jasper
#

@vivid merlin ok thanks 🤗

polar marshBOT
#

@sharp rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pliant cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

reef solstice
#

Checkout this scam

#

So many have lost their accounts

night cloak
#

Please remove it

#

You’re practically promoting

reef solstice
#

By putting their player id

cosmic gazelle
#

Can I unlink facebook then add twitter and afterwards unlink google so that I can only login using my Twitter

night cloak
#

And this is for pubgm support so do you have a question @reef solstice

wraith brook
#

@reef solstice Please delete it we can't do anything much about . You can report it there only