#questions | PUBG MOBILE | Page 953

night cloak Aug 4, 2020, 4:12 PM

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@snow bramble ??

wraith umbra Aug 4, 2020, 4:13 PM

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not even in-game support?

night cloak Aug 4, 2020, 4:14 PM

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you can try contacting them but the unlinking is not possible for now.

polar marshBOT Aug 4, 2020, 4:17 PM

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@snow bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brisk knot Aug 4, 2020, 4:18 PM

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How to unlink this trash

📎 Screenshot_20200804-213443__01.jpg

celest shadow Aug 4, 2020, 4:18 PM

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You cannot at the moment, @brisk knot.

brisk knot Aug 4, 2020, 4:19 PM

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@celest shadow And up one?

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Someone told me
You can but this linked should be 1 month older .

storm flumeBOT Aug 4, 2020, 4:19 PM

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Please refer to subpoint 2.5 in #faq for further information, @brisk knot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

brisk knot Aug 4, 2020, 4:19 PM

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😑

wraith brook Aug 4, 2020, 4:20 PM

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@brisk knot #news see the image once

surreal pivot Aug 4, 2020, 4:20 PM

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hello i need some help. i need to unlink twitter cuz my twitter was hacked. i can and i did but it takes 7 days ..

storm flumeBOT Aug 4, 2020, 4:20 PM

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Please refer to subpoint 2.5 in #faq for further information, @surreal pivot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

celest shadow Aug 4, 2020, 4:20 PM

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Please read the above.

brisk knot Aug 4, 2020, 4:21 PM

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@wraith brook so no new e link available ? Right now?

wraith brook Aug 4, 2020, 4:22 PM

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I can't understand what u saying pubgm_hidethepain

brisk knot Aug 4, 2020, 4:24 PM

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When this e link get unlink?

📎 Screenshot_20200804-213443__01.jpg

wraith brook Aug 4, 2020, 4:25 PM

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@brisk knot This can't be done at the moment . Only social media account can be unlinked

brisk knot Aug 4, 2020, 4:26 PM

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@wraith brook okay alright . Thanks

wraith brook Aug 4, 2020, 4:26 PM

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👍

surreal turtle Aug 4, 2020, 4:26 PM

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@woven atlas bro check DM please

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@wraith brook is unlinking available now

wraith brook Aug 4, 2020, 4:27 PM

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@surreal turtle Yes Only social media can be unlinked . Not email

surreal turtle Aug 4, 2020, 4:30 PM

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Thank you

wraith brook Aug 4, 2020, 4:30 PM

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👍

surreal turtle Aug 4, 2020, 4:30 PM

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How to unlink

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Can you tell me?

night cloak Aug 4, 2020, 4:30 PM

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@surreal turtle check #news

surreal turtle Aug 4, 2020, 4:31 PM

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Can we relink it with other social media account?

night cloak Aug 4, 2020, 4:32 PM

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Yes

wraith brook Aug 4, 2020, 4:32 PM

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Yep

vivid spire Aug 4, 2020, 4:32 PM

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Hello I Have Unlinked My Game center as I don't have access to it

Its Having 6Day CoolDown
After 6Day can I relink with any other social media?

wraith brook Aug 4, 2020, 4:34 PM

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@vivid spire Yes . You could have saw above ¯_(ツ)_/¯

vivid spire Aug 4, 2020, 4:34 PM

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I have to wait correctly for 6 days right?

wraith brook Aug 4, 2020, 4:34 PM

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Yep

surreal turtle Aug 4, 2020, 4:34 PM

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Yeaaahhhhh pubg mobile thank you YouTube

vivid spire Aug 4, 2020, 4:34 PM

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And when I can unlink my another social media ? After a month

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Or after 6 days

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Yes Thank you Lot PubgMobile Love

night cloak Aug 4, 2020, 4:35 PM

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yes

celest shadow Aug 4, 2020, 4:35 PM

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After 7 days, @vivid spire.

vivid spire Aug 4, 2020, 4:35 PM

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Thanks HealLove

lost anvil Aug 4, 2020, 4:44 PM

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I think some app has changed data of the game and I am scared of a ban will doing update in the play store or reinstall solve the problem

haughty cape Aug 4, 2020, 4:44 PM

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Hello my social media account was hacked and my game was hacked and the hacker linked it to another account

vagrant forum Aug 4, 2020, 4:45 PM

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Delete the game and reinstall from play store, @lost anvil.

round stirrup Aug 4, 2020, 4:45 PM

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Plz to do needful action.....

📎 Screenshot_2020-08-02-18-47-50-12_dac7cc7571c39b392df64923967cf7da.jpg

lost anvil Aug 4, 2020, 4:45 PM

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Thanks 👍

lucid dust Aug 4, 2020, 4:46 PM

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Hello company pubg mobile, I do not know why my account was laws . I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing . I hope that you will pay attention to my request and wait for your reply impatiently

haughty cape Aug 4, 2020, 4:47 PM

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Hello my social media account was hacked and my game was hacked and the hacker linked it to another account

polar marshBOT Aug 4, 2020, 4:49 PM

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@tacit elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lucid dust Aug 4, 2020, 5:04 PM

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📎 image0.png

hard hill Aug 4, 2020, 5:09 PM

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I am here to report a esp hacker

storm flumeBOT Aug 4, 2020, 5:09 PM

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Hello, @frosty socket!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

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Hello, @hard hill!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Aug 4, 2020, 5:10 PM

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@lucid dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

simple flint Aug 4, 2020, 5:10 PM

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hello

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wtf i got ten years

hard hill Aug 4, 2020, 5:10 PM

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I have video proof

night cloak Aug 4, 2020, 5:10 PM

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@simple flint ??

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@hard hill read the bot message which mentioned you

polar marshBOT Aug 4, 2020, 5:11 PM

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@simple flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hard hill Aug 4, 2020, 5:11 PM

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R ad

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Read

night cloak Aug 4, 2020, 5:12 PM

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📎 Screenshot_20200804_200831_com.tencent.ig.jpg

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That mean they back my uc😕

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No idea about that.

faint steppe Aug 4, 2020, 5:12 PM

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@night cloak Answer the questions they asked you

night cloak Aug 4, 2020, 5:12 PM

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I did

faint steppe Aug 4, 2020, 5:13 PM

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@night cloak wait for the reply

hard hill Aug 4, 2020, 5:13 PM

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@night cloak the above site can't be reached

night cloak Aug 4, 2020, 5:13 PM

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I hope back it for me

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😑

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use a VPN/ DNS to open the site @hard hill

faint steppe Aug 4, 2020, 5:13 PM

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@night cloak Hope for the best 😌

night cloak Aug 4, 2020, 5:14 PM

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Thanks@faint steppe 🙊

hollow hedge Aug 4, 2020, 5:14 PM

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I sent a report regarding a hacker via the site last week and I have not received any mail yet. Thoughts?

faint steppe Aug 4, 2020, 5:15 PM

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@hollow hedge Maybe the video you provided failed to prove him hacker

twin gulch Aug 4, 2020, 5:15 PM

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I am finded solution before pubg mobile solution, now I am able to login in to my account,

📎 1596446866087.jpg

hollow hedge Aug 4, 2020, 5:15 PM

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@faint steppe no, the video showed clear evidence aimbot and esp, I sent it to 3 friends playing PUBG and all told me he is hacking 100%

zealous pawn Aug 4, 2020, 5:16 PM

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Aren't there any community servers for NA

faint steppe Aug 4, 2020, 5:16 PM

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@hollow hedge You can post your report in #cheater-reports when it will open

hollow hedge Aug 4, 2020, 5:16 PM

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i am asking because on the webiste it sais reports are verified once per week, and its has almost been 2 weeks since i have not got an official response.

night cloak Aug 4, 2020, 5:17 PM

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You are not guaranteed to get a reply.

hollow hedge Aug 4, 2020, 5:17 PM

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even though let s supoose he is not cheating?

faint steppe Aug 4, 2020, 5:18 PM

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@night cloak Is pubg mobile working with supercell? to get rid of cheaters

viral mortar Aug 4, 2020, 5:18 PM

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Hello,
Can I use https://www.pubgmobile.com/pay/ to gift someone UC?
I don't know, I found this as the best solution on google and I'm not sure if it is secure or approved

faint steppe Aug 4, 2020, 5:18 PM

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@viral mortar Midas Buy is trusted Website

night cloak Aug 4, 2020, 5:19 PM

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@viral mortar yes its the recommended website.

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@faint steppe Nope

viral mortar Aug 4, 2020, 5:19 PM

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thnx! 🙂

zealous pawn Aug 4, 2020, 5:20 PM

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why would pubgm work with supercell lmao

fossil iris Aug 4, 2020, 5:21 PM

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@twin gulch so you can login the game

twin gulch Aug 4, 2020, 5:24 PM

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@fossil iris yes

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hacker was unlinked my account but when I am loged in to my account it was canceled @fossil iris

storm flumeBOT Aug 4, 2020, 5:25 PM

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You can contact the customer service via the game settings, @twin gulch. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 4, 2020, 5:25 PM

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How I can play in beta ios

storm flumeBOT Aug 4, 2020, 5:25 PM

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You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

night flax Aug 4, 2020, 5:26 PM

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Dear Pubg Mobile,
When I'll get M416 Glacier?

remote lake Aug 4, 2020, 5:28 PM

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Dear Pubg Mobile,
When I'll get M416 Glacier?
@night flax I think it's 1 in a 10000

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That gets skin

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And even you get one

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You won't be able to upgrade

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It

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Materials are ultra rare x 1000

fossil iris Aug 4, 2020, 5:32 PM

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@twin gulch but how you solved the problem

remote lake Aug 4, 2020, 5:32 PM

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hacker was unlinked my account but when I am loged in to my account it was canceled @fossil iris
@twin gulch first of all how these people are able to access your account.

Did you logged into others device
Did you shared your login ditails
Is your login details like password are your name, birthdays, or somethy that those people around you can guess.

fossil iris Aug 4, 2020, 5:32 PM

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📎 IMG-20200703-WA0005.jpg

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@remote lake no but my Twitter was hacked i got it back but he link the new e-mail

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📎 20200701_131643.jpg

polar marshBOT Aug 4, 2020, 5:34 PM

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@mortal swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@native coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear ocean Aug 4, 2020, 5:35 PM

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I am hearing my own voice

storm flumeBOT Aug 4, 2020, 5:35 PM

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Use of unauthorized third-party software or methods, @native coyote, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

remote lake Aug 4, 2020, 5:35 PM

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Always use pasword combination like: PassworD1234%$@

bright moss Aug 4, 2020, 5:36 PM

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Is there any way to unlink the email (Third link)

faint steppe Aug 4, 2020, 5:37 PM

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@clear ocean Can u explain

remote lake Aug 4, 2020, 5:37 PM

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@mortal swift @native coyote 😂

faint steppe Aug 4, 2020, 5:37 PM

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@bright moss NO

craggy blade Aug 4, 2020, 5:37 PM

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@bright moss Nop

round osprey Aug 4, 2020, 5:38 PM

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Opened my game to find my contact are gone tried to report in feedback bugs but it timed me out

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📎 Screenshot_20200804-133521_PUBG_MOBILE.jpg

remote lake Aug 4, 2020, 5:38 PM

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Is there any way to unlink the email (Third link)
@bright moss try contacting them here PUBGMOBILE_CS@tencentgames.com

night cloak Aug 4, 2020, 5:38 PM

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@native coyote it will lead to ban

faint steppe Aug 4, 2020, 5:39 PM

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@round osprey Log-out and log-in again it will fix

night cloak Aug 4, 2020, 5:39 PM

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@night cloak there's none AFAIK

mortal swift Aug 4, 2020, 5:39 PM

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This game should add inspection system

round osprey Aug 4, 2020, 5:39 PM

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Thanks.

storm flumeBOT Aug 4, 2020, 5:39 PM

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Please refer to this channel's pinned messages for further information, of #news @mortal swift:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

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We provide support only for the global English version of PUBG MOBILE here.

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Use of unauthorized third-party software or methods, @native coyote, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

tawdry finch Aug 4, 2020, 5:41 PM

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It’s not me, even after changing password, how ?

📎 image0.jpg

polar marshBOT Aug 4, 2020, 5:41 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

native coyote Aug 4, 2020, 5:41 PM

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@night cloak can you look at private messages

storm flumeBOT Aug 4, 2020, 5:41 PM

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You can contact the customer service via the game settings, @tawdry finch. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 4, 2020, 5:42 PM

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@native coyote read the bot message which mentioned you.

clear ocean Aug 4, 2020, 5:42 PM

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i am hearing my own voice

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help

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after update i am hearing my own sound

faint steppe Aug 4, 2020, 5:43 PM

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@clear ocean Routine repair your game

clear ocean Aug 4, 2020, 5:43 PM

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already did it

faint steppe Aug 4, 2020, 5:44 PM

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@clear ocean You mean echo?

night cloak Aug 4, 2020, 5:44 PM

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@native coyote violation of ToS will lead to ban

native coyote Aug 4, 2020, 5:44 PM

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Why is this always happening

night cloak Aug 4, 2020, 5:44 PM

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Bot ¯_(ツ)_/¯

native coyote Aug 4, 2020, 5:44 PM

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best not to write a message Yaay

faint steppe Aug 4, 2020, 5:45 PM

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@night cloak Ban trigger auto mute?

clear ocean Aug 4, 2020, 5:45 PM

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yes my own voice echo to me

vagrant forum Aug 4, 2020, 5:45 PM

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For people without rank roles, @faint steppe.

clear ocean Aug 4, 2020, 5:45 PM

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not from my teammates

jolly kettle Aug 4, 2020, 5:45 PM

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Hi guys,
Wanted to ask is Selling Pubg Mobile accounts against the TOS or Not, i have seen Youtubers selling their accounts.

night cloak Aug 4, 2020, 5:45 PM

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Try reinstalling the game, @clear ocean .

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It is against the ToS@jolly kettle

clear ocean Aug 4, 2020, 5:46 PM

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this glitch has come after update

night cloak Aug 4, 2020, 5:46 PM

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Report that in #old too

jolly kettle Aug 4, 2020, 5:46 PM

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It is against the ToS@jolly kettle
@night cloak
Thanks 👍

faint steppe Aug 4, 2020, 5:47 PM

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@vagrant forum Thanks :P

pastel atlas Aug 4, 2020, 6:05 PM

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Can I unlink one of my logged in account which is not currently in use and is it safe now?

wary fractal Aug 4, 2020, 6:08 PM

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Can I unlink Facebook from suspended account?

pastel atlas Aug 4, 2020, 6:08 PM

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Any mods?

craggy blade Aug 4, 2020, 6:12 PM

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@pastel atlas

📎 PicsArt_08-04-06.04.21.png

storm willow Aug 4, 2020, 6:14 PM

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@wary fractal you need to login and unlink from ingame Settings.

covert swallow Aug 4, 2020, 6:16 PM

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PUBG will add new bugs instead of fixing old bugs

limpid socket Aug 4, 2020, 6:24 PM

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@covert swallow you can always help by reporting new bugs in #old

covert swallow Aug 4, 2020, 6:24 PM

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Whatever i quit PUBG

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I Play CODM😅

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Soory

granite frost Aug 4, 2020, 6:34 PM

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@storm willow can I know the reason I got a 🔴 on my report?

storm willow Aug 4, 2020, 6:35 PM

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@granite frost hold on let me check

noble ether Aug 4, 2020, 6:35 PM

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After unlinking a social account after 7days ..can I link new social account

storm willow Aug 4, 2020, 6:36 PM

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@granite frost No visible Char ID

granite frost Aug 4, 2020, 6:36 PM

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It’s from his view he was screen recording

noble ether Aug 4, 2020, 6:36 PM

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@storm willow help

vagrant forum Aug 4, 2020, 6:36 PM

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Yes, @noble ether.

storm willow Aug 4, 2020, 6:37 PM

#

@granite frost ingame Name can be manipulated, so we cannot consider that as evidence.

granite frost Aug 4, 2020, 6:37 PM

#

He’s not gonna show his ID in his videos

heavy cairn Aug 4, 2020, 6:38 PM

#

Hallo
Bitte helfen Sie mir und senden Sie meinen Fall an das angesehene Team, um das Verfahren, das auf meinem Konto durchgeführt wurde, wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen Herunterladens von Malware aufgrund der Anzeigen, die in vielen Anwendungen erscheinen, gesperrt. Ich habe dies nicht bemerkt. Ich bitte das angesehene Team, das Erscheinungsbild meines Kontos wiederherzustellen und mich gemäß dieser Nachricht so schnell wie möglich abzumelden. Ich spreche meinen Fall an Sie.
Geschichte des Verbots
2020/08/04
iD PUBG :5122549123

📎 Screenshot_-_PUBG_MOBILE.jpg

storm willow Aug 4, 2020, 6:38 PM

#

The evidence require clear view of the cheaters ID @granite frost

granite frost Aug 4, 2020, 6:38 PM

#

And he was banned multiple times from different accounts

noble ether Aug 4, 2020, 6:38 PM

#

@storm willow can u reply on my question

storm willow Aug 4, 2020, 6:38 PM

#

You can report ingame @granite frost

upbeat nymph Aug 4, 2020, 6:38 PM

#

Ok thn

storm willow Aug 4, 2020, 6:39 PM

#

@noble ether yes, you should be able to link new account, that’s the point of unlinking.

granite frost Aug 4, 2020, 6:39 PM

#

📎 image0.png

#

This guy still playing

heavy cairn Aug 4, 2020, 6:39 PM

#

Please help me

granite frost Aug 4, 2020, 6:39 PM

#

In top 20 eu due

polar marshBOT Aug 4, 2020, 6:40 PM

#

@heavy cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Aug 4, 2020, 6:40 PM

#

@granite frost Cross Check with Nero please.

granite frost Aug 4, 2020, 6:50 PM

#

@storm willow whats his # number

storm willow Aug 4, 2020, 6:51 PM

#

NaDeKo#1214

#

Check online mods

granite frost Aug 4, 2020, 6:51 PM

#

Ok i checked with her a month ago

#

She asked for the ID and gave it to her

#

Nothing happened

warped hazel Aug 4, 2020, 6:53 PM

#

📎 Screenshot_2020-08-04-19-52-31-63_dac7cc7571c39b392df64923967cf7da.png

#

If i use this coupon to unlock rp which is 600uc , am i getting back the 300uc left or not?!

#

That msg above is saying no but i just wanna make sure

night cloak Aug 4, 2020, 6:57 PM

#

The messages above tells you.

warped hazel Aug 4, 2020, 7:01 PM

#

Thx

onyx quarry Aug 4, 2020, 7:03 PM

#

Thanks PUBG for allowing us to unlink accounts 🤩

storm willow Aug 4, 2020, 7:03 PM

#

@onyx quarry #old

stuck cradle Aug 4, 2020, 7:17 PM

#

Fix these glitches thanks 🙏🏽

📎 image0.png 📎 image1.jpg

night cloak Aug 4, 2020, 7:18 PM

#

I posted something in #clanbut it got deleted idk why

#

hi, i linked my account to an email, now i wanna change that password
how can i do it?
pls help me i need that a lot

#

@night cloak currently you cannot change the password as the email feature is still in beta.

#

@night cloak please ask that in #discord and a mod/admin will let you know.

#

@stuck cradle please post feed back in #old

#

@night cloak currently you cannot change the password as the email feature is still in beta.
@night cloak pls is there anyway to unlink that?

#

i really need that

#

You’d need to contact in game support I’m not sure if it’s possible.

rugged dune Aug 4, 2020, 7:32 PM

#

not currently

night cloak Aug 4, 2020, 7:32 PM

#

come on

#

is it possible someone from staffs change that manualy?

#

or unlink that?

#

They may be able to unlink it @night cloak not 100% sure please try contact in game support or wait for the feature to be updated.

#

anyway thanks for replay

#

👍

shadow jewel Aug 4, 2020, 7:37 PM

#

Hello pubg Mobile
My phone supports the gyroscope but it doesn't support it in pubg, My phone Huawei nova 7i Model [JNY-LX1] Android veroisn 10, I hope This problem can be fixed next update
Thanks

#

📎 Screenshot_20200804_223546_com.tencent.ig.jpg

limpid socket Aug 4, 2020, 7:39 PM

#

@shadow jewel adding it to #old would help.

#

Also, try experimenting with customs mods, I’ve heard that they do help with the gyroscope problem

bronze wadi Aug 4, 2020, 7:44 PM

#

How to get title Pubg Partner ?

faint steppe Aug 4, 2020, 7:46 PM

#

@bronze wadi That's Only for the ppl who are Promoting pubg like big streamers and someone related to it

#

It's not for common players

bronze wadi Aug 4, 2020, 7:49 PM

#

@bronze wadi That's Only for the ppl who are Promoting pubg like big streamers and someone related to it
@faint steppe Thanks for info bro

night cloak Aug 4, 2020, 7:50 PM

#

They may be able to unlink it @night cloak not 100% sure please try contact in game support or wait for the feature to be updated.
@night cloak it didt help, when pubg make that update?

faint steppe Aug 4, 2020, 7:50 PM

#

@bronze wadi Your Welcome 😁

night cloak Aug 4, 2020, 7:50 PM

#

There’s no ETA on what update will do it and when the update will be @night cloak please be patient.

#

There’s no ETA on what update will do it and when the update will be @night cloak please be patient.
@night cloak ok, thanks

spring snow Aug 4, 2020, 8:28 PM

#

📎 image0.png 📎 image1.png 📎 image2.png

polar marshBOT Aug 4, 2020, 8:28 PM

#

@spring snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

untold ferry Aug 4, 2020, 8:33 PM

#

@neon patio thank for update unlink feature in game

#

@night cloak

polar marshBOT Aug 4, 2020, 8:36 PM

#

@copper wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 4, 2020, 8:43 PM

#

@spring snow what version do you use chats are English only.

mortal yarrow Aug 4, 2020, 8:45 PM

#

How can I unlink the phone or mail after stealing the account

night cloak Aug 4, 2020, 8:45 PM

#

You stole the account?

devout saffron Aug 4, 2020, 8:45 PM

#

🤔

night cloak Aug 4, 2020, 8:51 PM

#

Gotta give him credit for honesty 😂

#

😭

jovial hill Aug 4, 2020, 8:52 PM

#

How to get pubg patner tital ?

#

Plz tell

storm flumeBOT Aug 4, 2020, 8:53 PM

#

Please refer to this channel's pinned messages for further information, @jovial hill:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak Aug 4, 2020, 9:01 PM

#

How to unlink from this ? Or anyway to change the linked email id to another ?

📎 IMG_20200805_023116.jpg

storm flumeBOT Aug 4, 2020, 9:04 PM

#

Hello, @copper wraith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

brisk knot Aug 4, 2020, 9:08 PM

#

@jovial hill by learning the actual spelling . 🤣

#

📎 IMG_20200805_023743_881.jpg

limpid socket Aug 4, 2020, 9:10 PM

#

@night cloak you cannot unlink emails as of now

night cloak Aug 4, 2020, 9:10 PM

#

@limpid socket in future it will be available?

limpid socket Aug 4, 2020, 9:11 PM

#

@night cloak yes

night cloak Aug 4, 2020, 9:12 PM

#

@limpid socket okay, thanks for the reply

limpid socket Aug 4, 2020, 9:13 PM

#

Yeah, devs are the best

thick forge Aug 4, 2020, 9:15 PM

#

Someone hacked my Facebook account which is linked to my pubg account

#

Now he is using it

light quiver Aug 4, 2020, 9:16 PM

#

There is voice Bug in the game.I can not talk

thick forge Aug 4, 2020, 9:16 PM

#

Help me to get my account back

#

Plz

topaz wave Aug 4, 2020, 9:18 PM

#

Hi i want to asked about something i reppoorts one play with hak_sss and he didn't get kick from the game i send the evidence but he still in game

storm flumeBOT Aug 4, 2020, 9:23 PM

#

Hello, @topaz wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint 2.8 in #faq for further information, @thick forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

mild lintel Aug 4, 2020, 9:25 PM

#

Мой Акаунт в Фейсбуке взломали и теперь на моём аккаунте играет человек по моим Ади 5296584879 помогите пожалуста.

topaz wave Aug 4, 2020, 9:25 PM

#

I know that i enter the site i send my video and do all the staff but no action i see the player still in game i do that 3 days ago

storm flumeBOT Aug 4, 2020, 9:25 PM

#

Please do not use languages other than English, @mild lintel. Refer to #735483472432594994 for regional communities.

elder kite Aug 4, 2020, 9:27 PM

#

Why pmco support was been deleted

solar torrent Aug 4, 2020, 9:28 PM

#

Where is the PMCO channel?

knotty grail Aug 4, 2020, 9:28 PM

#

where is pmco support chat?

night cloak Aug 4, 2020, 9:28 PM

#

I want to unlink my Twitter account, can someone help me

#

How can I wait for final list?? Team Onyx deserves to play on PMCO Cis region, we must get invite instead of these cheating teams we have 387 Points on CIS and we are just below the last team on this list. How can we wait for social media?

noble thistle Aug 4, 2020, 9:31 PM

#

gg boys~

#

now delete pmcosupport charnel

#

channel

mild lintel Aug 4, 2020, 9:33 PM

#

Someone hacked my Facebook account which is linked to my pubg account aydi 5296584878

onyx cairn Aug 4, 2020, 9:34 PM

#

It has been deactivated due to an intense amount of misuses.

worn pumice Aug 4, 2020, 9:34 PM

#

Daniel where are you from ? 😅

fading harness Aug 4, 2020, 9:34 PM

#

Thank you for your unfair moves! It shows us that money is more important for you than skill and community.

polar marshBOT Aug 4, 2020, 9:35 PM

#

@fading harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx cairn Aug 4, 2020, 9:35 PM

#

We can chat in #pubg-mobile @worn pumice.

night cloak Aug 4, 2020, 9:37 PM

#

We can chat in #pubg-mobile @worn pumice.
@onyx cairn It would be better to take care what’s really going wrong in PMCO then chat 🙂

polar marshBOT Aug 4, 2020, 9:37 PM

#

@fierce plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

last grove Aug 4, 2020, 9:39 PM

#

Deactivating the pmco support isn’t gonna stop us bro. U better take care of things that was said in that damn chat

worn pumice Aug 4, 2020, 9:39 PM

#

I have really one question. I make rooms ( I stream them. Professional Elgato blablla ). I hear if you contact PUBG can give you unlimited advance rooms. It’s really or not ?

brisk knot Aug 4, 2020, 9:39 PM

#

@night cloak I stopped playing pmco
Mostly teams use esp + aimbot

last grove Aug 4, 2020, 9:40 PM

#

@brisk knot facts bro

night cloak Aug 4, 2020, 9:40 PM

#

@brisk knot now we see that PUBG doesn’t really care about fair play and entertainment 🤷🏻‍♀️🤷🏻‍♀️

brisk knot Aug 4, 2020, 9:41 PM

#

Supercell should own pubg for 0% hackers ;-; why they Collab with noob Tencent

worn pumice Aug 4, 2020, 9:41 PM

#

Anyone have Europe support email from PUBG mobile. ?

heavy vortex Aug 4, 2020, 9:42 PM

#

use #pubg-mobile or #chat for conversation if no support needed.

charred sand Aug 4, 2020, 9:42 PM

#

Chris nothing will help u , they don’t care about anything

heavy vortex Aug 4, 2020, 9:42 PM

#

don't hog the channel

brisk knot Aug 4, 2020, 9:43 PM

#

@heavy vortex Nitin bro how to unlink e-link ;-;?

night cloak Aug 4, 2020, 9:43 PM

#

@brisk knot it’s funny that they don’t even give us any kind of answer... but what should they say.. THEY KNOW THEY HAVE CHEATERS AND DO NOT CARE!!!

worn pumice Aug 4, 2020, 9:43 PM

#

@charred sand but here It’s official PUBG ?

brisk knot Aug 4, 2020, 9:43 PM

#

@night cloak no they give via auto bots , that bots who improve our kd 🌚

night cloak Aug 4, 2020, 9:44 PM

#

@brisk knot DISGUSTING !!!

sharp onyx Aug 4, 2020, 9:44 PM

#

If you dont have a query, please move to a chat channel. Thank you for understanding

night cloak Aug 4, 2020, 9:45 PM

#

Worrying about hogging the channel and not worrying about real players!!!

brisk knot Aug 4, 2020, 9:45 PM

#

Already mentioned my problem no answer make this chat to hog talks ;-;@sharp onyx

sharp onyx Aug 4, 2020, 9:46 PM

#

For unlinking, please refer to #faq 2.5, @brisk knot

night cloak Aug 4, 2020, 9:47 PM

#

@sharp onyx and what about CHEATERS in PMCO? Who should we refer to?

sharp onyx Aug 4, 2020, 9:47 PM

#

@worn pumice the link is the same for all regions. Check the channel description

raven sequoia Aug 4, 2020, 9:50 PM

#

Hello, please help my account was hacked

sharp onyx Aug 4, 2020, 9:50 PM

#

@raven sequoia please contact in game customer support

night cloak Aug 4, 2020, 9:51 PM

#

@raven sequoia please contact in game support we do not deal with account related issues.

raven sequoia Aug 4, 2020, 9:52 PM

#

I can't communicate with them

#

@sharp onyx I can't communicate with them

#

Please help please I have proof that the account is mine

sharp onyx Aug 4, 2020, 9:56 PM

#

@raven sequoia Please refer to #faq 5.3 to know how to contact customer support

coral walrus Aug 4, 2020, 9:56 PM

#

@sharp onyx

#

What about cheaters on pmco??

sharp onyx Aug 4, 2020, 10:00 PM

#

Please report PMCO cheaters through this email
PUBGMOBILE_ESPORT@tencentgames.com

night cloak Aug 4, 2020, 10:00 PM

#

Please report PMCO cheaters through this email
PUBGMOBILE_ESPORT@tencentgames.com
@sharp onyx like that works

coral walrus Aug 4, 2020, 10:01 PM

#

repulseWHITE and Team9Tails

#

Teams of the cheaters

#

We report trough this email but nothing happend

sharp onyx Aug 4, 2020, 10:05 PM

#

Have you tried contacting the esports social media accounts though?
Maybe if you make people aware over there, the officials might notice and maybe even give you a reply.

Asking here repeatedly definitely wont work

wide apex Aug 4, 2020, 10:05 PM

#

repulseWHITE and Team9Tails cheat, in this chat they eat our right to keep silent, then they say we are players

sharp onyx Aug 4, 2020, 10:06 PM

#

This is just a community server run by volunteers. Asking here multiple times is just a waste of everyone's time

night cloak Aug 4, 2020, 10:06 PM

#

Have you tried contacting the esports social media accounts though?
Maybe if you make people aware over there, the officials might notice and maybe even give you a reply.

Asking here repeatedly definitely wont work
@sharp onyx Can u help me and give me the links of the esports social media?

sharp onyx Aug 4, 2020, 10:07 PM

#

#community-news

worn forum Aug 4, 2020, 10:07 PM

#

I see this unlinking account option. Is it safe to unlink now?

📎 image0.png

night cloak Aug 4, 2020, 10:08 PM

#

#community-news
@sharp onyx thanks.

sharp onyx Aug 4, 2020, 10:08 PM

#

@worn forum yes it is now. Read #faq 2.5

coral walrus Aug 4, 2020, 10:08 PM

#

@sharp onyx

#

Do you want to see video of this cheaters ???)))

worn forum Aug 4, 2020, 10:09 PM

#

@sharp onyx Thanks. But like is there a series of people reporting like losing access of their accounts recently because of that?

sharp onyx Aug 4, 2020, 10:10 PM

#

@worn forum There were when it was first released. Its fixed now. Do keep in mind to read #faq 2.5 carefully first

frank sonnet Aug 4, 2020, 10:11 PM

#

Quick question, what’s does the 6d mean?

📎 image0.png

worn forum Aug 4, 2020, 10:11 PM

#

Yes. So right now I just login with my Twitter, and my fb is disabled so I can’t access it anymore. So it should be fine right?

#

@frank sonnet It must mean that in 6days it’ll get unlinked or it’s been 6 days since you have put in unlinking request. One out of those 2^

sharp onyx Aug 4, 2020, 10:12 PM

#

@worn forum yes, it will be

frank sonnet Aug 4, 2020, 10:13 PM

#

Oh ok thanks

worn forum Aug 4, 2020, 10:13 PM

#

Great. Thanks bro

#

@frank sonnet I see the same thing now lol. So it’s a countdown showing in how much time will fb will get disconnected from pubg mobile account

wide apex Aug 4, 2020, 10:16 PM

#

Are you defending my cheaters here? Or do you not knowingly disqualify repulseWHITE TEAM AND TEam9Tails, if you are your administrators, you should disqualify, these are your duty, so many people here say to you, even if you don't care about cheating, I think you have taken it in the video.

sharp onyx Aug 4, 2020, 10:16 PM

#

@wide apex Do what I told above. Spamming wont help

wide apex Aug 4, 2020, 10:18 PM

#

@sharp onyx So tell me this, when will the right decisions be made?

mortal patrol Aug 4, 2020, 10:19 PM

#

Are you defending my cheaters here? Or do you not knowingly disqualify repulseWHITE TEAM AND TEam9Tails, if you are your administrators, you should disqualify, these are your duty, so many people here say to you, even if you don't care about cheating, I think you have taken it in the video.
@wide apex

isaw in reddit forum, already if you was reported in game customers service they get ban

cursive smelt Aug 4, 2020, 10:19 PM

#

Unfortunately, the reporting system you have in the Discord application is very boring
😡

mortal patrol Aug 4, 2020, 10:20 PM

#

😂

sharp onyx Aug 4, 2020, 10:21 PM

#

Unfortunately, the reporting system you have in the Discord application is very boring
Use in game reporting then

mortal patrol Aug 4, 2020, 10:21 PM

#

but clear solution report in discord. @cursive smelt

polar marshBOT Aug 4, 2020, 10:23 PM

#

@wide apex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cursive smelt Aug 4, 2020, 10:27 PM

#

When does the reporting channel open?

😡

#

This is very bad

sharp onyx Aug 4, 2020, 10:28 PM

#

When the previous reports have been processed.
Read the last message in there

cursive smelt Aug 4, 2020, 10:31 PM

#

I waited a lot and the channel did not open

proven tangle Aug 4, 2020, 10:31 PM

#

سلام

#

في عرب يساعدوني؟

storm flumeBOT Aug 4, 2020, 10:31 PM

#

Please do not use any other language aside from English, @proven tangle. Refer to #735483472432594994 for regional communities.

proven tangle Aug 4, 2020, 10:31 PM

#

I need help

storm flumeBOT Aug 4, 2020, 10:31 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @proven tangle. Remember to read through #faq before asking questions in the support channels.

proven tangle Aug 4, 2020, 10:32 PM

#

English not spek good but I try for you

#

Whit , I go to translate and come back

night cloak Aug 4, 2020, 10:33 PM

#

@cursive smelt the channel was open last night.

dark lotus Aug 4, 2020, 10:33 PM

#

Hi i have problem i cant log in with my email

night cloak Aug 4, 2020, 10:34 PM

#

@dark lotus what error is showing ?

dark lotus Aug 4, 2020, 10:34 PM

#

When i bot more not one one for email

#

just qq and wechat

night cloak Aug 4, 2020, 10:35 PM

#

The email feature is fairly new @dark lotus so you’ll need to wait for it to be updated.

dark lotus Aug 4, 2020, 10:35 PM

#

Oh omg

#

How i can play so ??

night cloak Aug 4, 2020, 10:35 PM

#

Are you signed in with any other social media’s ?

dark lotus Aug 4, 2020, 10:36 PM

#

No just email

#

Befor that i can log in with email

quaint violet Aug 4, 2020, 10:36 PM

#

Pubg can you hear me if you can say yes

dark lotus Aug 4, 2020, 10:36 PM

#

But now i cant

night cloak Aug 4, 2020, 10:36 PM

#

You’ll need to contact in game support we don’t help with account related issues

#

@quaint violet this is a community discord what do you need help with?

#

@dark lotus have you tried repairing ?

quaint violet Aug 4, 2020, 10:38 PM

#

What’s that

#

I don’t need help

night cloak Aug 4, 2020, 10:38 PM

#

It means we are the community not pubgm staff.

#

Then please move channels.

quaint violet Aug 4, 2020, 10:39 PM

#

Ok don’t have to be mean and say move channel

woeful sage Aug 4, 2020, 10:42 PM

#

Someone logged into my account and this is what it shows to me when i try to log in

📎 image0.png

night cloak Aug 4, 2020, 10:42 PM

#

@woeful sage I’ve already answered you in #discord

woeful sage Aug 4, 2020, 10:43 PM

#

You told mr to try game support

proven tangle Aug 4, 2020, 10:43 PM

#

Can I tell you my broblem?

woeful sage Aug 4, 2020, 10:43 PM

#

Or you mean in the app of the gameC

#

?*

night cloak Aug 4, 2020, 10:44 PM

#

Contact in game customer support to remove the person off your account then wait for a future update to be able to access the game.

#

@proven tangle yes you can.

woeful sage Aug 4, 2020, 10:44 PM

#

Okay thank you

polar marshBOT Aug 4, 2020, 10:44 PM

#

@proven tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry mist Aug 4, 2020, 10:48 PM

#

i buyed account but when i m buying uc my uc is deducting

sharp onyx Aug 4, 2020, 10:48 PM

#

@merry mist Did you buy the account from someone?

merry mist Aug 4, 2020, 10:49 PM

#

ya from@my brother

sharp onyx Aug 4, 2020, 10:49 PM

#

Did he just give it to you for free, or did you pay him for it?

merry mist Aug 4, 2020, 10:49 PM

#

i payed

#

30k lol

sharp onyx Aug 4, 2020, 10:51 PM

#

@night cloak ^ pubgm_hidethepain

night cloak Aug 4, 2020, 10:52 PM

#

@merry mist Trading account is a violation of the Terms of Service, please do not ask questions regarding it. Move to #chat.

storm flumeBOT Aug 4, 2020, 10:54 PM

#

Please do not use languages other than English, @tough bluff. Refer to #735483472432594994 for regional communities.

polar marshBOT Aug 4, 2020, 11:11 PM

#

@brave cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 4, 2020, 11:18 PM

#

Yo, I saw this achievement called „unique fate“ and I couldnt find it anywhere as a Mission on my achievement board.. does anyone know how to obtain it?

grave lava Aug 4, 2020, 11:19 PM

#

I need some help

#

This guy send text like this, but how can we do that?

📎 image0.png

night cloak Aug 4, 2020, 11:19 PM

#

Don’t a majority of those are scams.

#

I guess no one knows it lol

polar marshBOT Aug 4, 2020, 11:31 PM

#

@errant void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lost anvil Aug 4, 2020, 11:45 PM

#

Will I get banned if I play pubg on 32 bit

#

??

polar marshBOT Aug 4, 2020, 11:48 PM

#

@turbid fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proven crescent Aug 4, 2020, 11:51 PM

#

Yo, I saw this achievement called „unique fate“ and I couldnt find it anywhere as a Mission on my achievement board.. does anyone know how to obtain it?
@night cloak
Pretty sure it’s unique Destiny it’s in the glorious moments section of the achievements nd you need to get 6k achievement points to get it

night cloak Aug 4, 2020, 11:51 PM

#

thx m8

clear berry Aug 4, 2020, 11:51 PM

#

Anyone play this game on real me x3? Or X2 pro

sick shale Aug 4, 2020, 11:51 PM

#

@night cloak

📎 Screenshot_20200805-025115_PUBG_MOBILE.jpg

lost anvil Aug 4, 2020, 11:52 PM

#

Pls someone just tell me if ull get banned if I play pubg on 32 bit

#

*I will

#

@sick shale

desert marten Aug 4, 2020, 11:54 PM

#

This cheater has not been banned yet. Thank you

📎 image0.png

lost anvil Aug 4, 2020, 11:55 PM

#

Ya cheaters are part of the game what can we do!

desert marten Aug 4, 2020, 11:56 PM

#

Also, this cheater has not been banned yet

📎 image0.jpg

lost anvil Aug 4, 2020, 11:57 PM

#

The YouTube link is not working

#

Girl it's useless the hackers who are live streaming Thier hacks are also not getting banned even after reporting them .

ebon nacelle Aug 5, 2020, 12:03 AM

#

yea they never do lol if they'd focus on their anti cheat system instead of new modes and skins then this game wouldn't be full of hackers right now @lost anvil

lethal sinew Aug 5, 2020, 12:21 AM

#

Hey, when i unlink a social account like say google play, can i linked it to twitter after??

dusk swallow Aug 5, 2020, 12:29 AM

#

What should I do now? The hacker linked his game center account. Pubg says google play?

📎 image0.png

limpid sonnet Aug 5, 2020, 12:29 AM

#

has the tactical drill event ended cause it wont let me collect my missions and now cant keep the parachute im kinda upset if it did, it isnt supposed to end for another 25 days
and i cant keep the bowknot parachute which i wanted

neon sable Aug 5, 2020, 12:36 AM

#

Can i play pubg with ps4 controler ???

limpid sonnet Aug 5, 2020, 12:36 AM

#

^^^no third party things i think

dim robin Aug 5, 2020, 12:37 AM

#

السلام عليكم

#

He

#

📎 Screenshot_------_com.tencent.ig.jpg

#

I did not do anything

#

Please reply

lime quail Aug 5, 2020, 12:46 AM

#

📎 image0.png

#

📎 image0.png

#

i didn't do anything

dim robin Aug 5, 2020, 12:47 AM

#

me too

lime quail Aug 5, 2020, 12:49 AM

#

bruh

#

pubg is so dumb

#

📎 image0.png

#

it's says i did something and also says i didn't
what the heck

dim robin Aug 5, 2020, 12:56 AM

#

اكلك

night cloak Aug 5, 2020, 12:56 AM

#

@desert marten the reports can take a couple weeks to be processed please have patience.

polar marshBOT Aug 5, 2020, 12:56 AM

#

@lime quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dim robin Aug 5, 2020, 12:56 AM

#

eat you

night cloak Aug 5, 2020, 12:56 AM

#

@dim robin English only please

dim robin Aug 5, 2020, 12:59 AM

#

@night cloak OK, no problem

#

@polar marsh I did not use the things that he wrote now

#

Can reply

night cloak Aug 5, 2020, 1:04 AM

#

Click the file claim button if you know you’ve been wrongfully banned.

mint nacelle Aug 5, 2020, 1:06 AM

#

Huckeeeeeerrrrrr

📎 Screenshot_2020-08-05-02-53-52-53_59b007cddc88d2e774f410ce614e91c8.jpg 📎 Screenshot_2020-08-05-02-53-55-28_59b007cddc88d2e774f410ce614e91c8.jpg

night cloak Aug 5, 2020, 1:09 AM

#

@mint nacelle Hello!, . Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

#

Please make sure it’s video evidence in game stats show zero even my stats are 10x better then his and I don’t hack.

dim robin Aug 5, 2020, 1:11 AM

#

@night cloak please reply

night cloak Aug 5, 2020, 1:13 AM

#

Click the file claim button if you know you’ve been wrongfully banned.
@dim robin

elfin fog Aug 5, 2020, 1:15 AM

#

Would you tell us when the game is cleaned of hacks, hey guys, you never buy from inside the game until the hacks are killed

dim robin Aug 5, 2020, 1:15 AM

#

@night cloak I did this

#

Why is the response not fast?

ashen shale Aug 5, 2020, 1:23 AM

#

Hi im currently playing on samsung a50 and the extreme setting is gone again. Does anyone have same problem.

night cloak Aug 5, 2020, 1:23 AM

#

@dim robin please be patient wait times are longer due to the covid 19 crisis.

tawdry finch Aug 5, 2020, 1:23 AM

#

When is the next update 🤔

night cloak Aug 5, 2020, 1:23 AM

#

@tawdry finch no information regarding when the next update will be.

#

@elfin fog please send your feedback in #old so the PUBG MOBILE team see.

dim robin Aug 5, 2020, 1:24 AM

#

@night cloak I'm sorry

desert marten Aug 5, 2020, 1:27 AM

#

@desert marten the reports can take a couple weeks to be processed please have patience.
@night cloak

See the history of the communication. Two months ago

dusk swallow Aug 5, 2020, 1:27 AM

#

I can’t help myself if the hacker logs on from the google play account😢😢

📎 image0.jpg

night cloak Aug 5, 2020, 1:27 AM

#

@dusk swallow the google play account is being unlinked is that what you wanted ?

dusk swallow Aug 5, 2020, 1:28 AM

#

Yes

night cloak Aug 5, 2020, 1:28 AM

#

@desert marten then the evidence provided was solid enough.

#

@dusk swallow then wait that 6 days and the hacker will be gone.

#

If he’s not contact in game support please.

dusk swallow Aug 5, 2020, 1:29 AM

#

Can you please no 4 for me? What if the hacker logs in with in 6 days

📎 image0.png

night cloak Aug 5, 2020, 1:31 AM

#

Then you’ll need to contact in game support and go from there. Good luck 👍

real lily Aug 5, 2020, 1:32 AM

#

hi

#

I have a problem

sly harbor Aug 5, 2020, 1:33 AM

#

@onyx cairn Is the PMCO support channel hidden?

night cloak Aug 5, 2020, 1:34 AM

#

Yes @sly harbor due to it being misused it’s currently been disabled should be back shortly.

sly harbor Aug 5, 2020, 1:34 AM

#

Ah okay

night cloak Aug 5, 2020, 1:34 AM

#

@real lily please state your problem or we cannot help you.

polar marshBOT Aug 5, 2020, 1:36 AM

#

@real lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dim robin Aug 5, 2020, 1:36 AM

#

@night cloak It is possible to determine the time of expiry of the invalid item

night cloak Aug 5, 2020, 1:37 AM

#

Not sure what you mean sorry.

polar marshBOT Aug 5, 2020, 1:39 AM

#

@dim robin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten Aug 5, 2020, 1:42 AM

#

@desert marten then the evidence provided was solid enough.
@night cloak

You can go see the guides yourself, two months have passed and they haven't been banned even though the admin said that the ban has been

polar marshBOT Aug 5, 2020, 1:46 AM

#

@placid bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ionic stone Aug 5, 2020, 1:52 AM

#

Hello, I have an account linked to Facebook and Twitter and the number also and now the number is not available with me and I want to cancel linking the number please help ASAP

night cloak Aug 5, 2020, 1:53 AM

#

@ionic stone currently you cannot unlink a phone number.

sly harbor Aug 5, 2020, 1:54 AM

#

How long will it take for the PMCO support channel to be reopened? I have an urgent question, and the PMCO server is no help right now as all channels are set to read only.

ionic stone Aug 5, 2020, 1:56 AM

#

What do I do now? It is possible that another person can open my account by number and this thing is rejected

night cloak Aug 5, 2020, 1:57 AM

#

@sly harbor if it’s urgent please do ask it here and ping a esports representative.

#

@vivid merlin will help you shortly @ionic stone.

ember pilot Aug 5, 2020, 1:58 AM

#

So this mean the Facebook will be unlinked yes?

📎 image0.png

night cloak Aug 5, 2020, 1:58 AM

#

Yes.

#

It takes 7 days.

ember pilot Aug 5, 2020, 1:59 AM

#

Ok thanks

night cloak Aug 5, 2020, 1:59 AM

#

👍

ionic stone Aug 5, 2020, 2:00 AM

#

Thanks for the help, wait for the news about unlinking the number as soon as possible

raven wadi Aug 5, 2020, 2:00 AM

#

Yesterday i spin 5 in pharo event with silver. Now its not showing again

sly harbor Aug 5, 2020, 2:03 AM

#

My team and I participated in the NA ESL tournament. One part of the 1st place prize was an invited slot to the group stage of PMCO. The team that placed 1st place is already invited, so if there was a line of succession the slot would be passed down. The 2nd place team is also invited, so it would be passed to 3rd place ( my team ). ESL admins told us PMCO officials would have more information, so ive waited patiently for the email we were told invited teams would get. The PMCO admins said that emails have been sent out in the North American region, but I did not receive one regarding our invited slot. They also stated NA would be playing first, which is why it’s so urgent that we know if we got the slot or not. It seems as though no one has any information regarding it though.

night cloak Aug 5, 2020, 2:03 AM

#

@onyx cairn ^^ @storm willow

sly harbor Aug 5, 2020, 2:05 AM

#

I’ve talked to Daniel and he said he would try to get more information. I believe that was before the PMCO admins said the emails were sent out though. I’m not sure if he has any updates or not.

night cloak Aug 5, 2020, 2:06 AM

#

Beta didn't came I am so sad😭

sly harbor Aug 5, 2020, 2:06 AM

#

Even a simple “no” would be okay, I just don’t wish to waste anyone else’s time, including my own, consistently asking about it.

night cloak Aug 5, 2020, 2:07 AM

#

@night cloak patience is key PubgmSmart

#

@night cloak this I am hearing for last 3 days 😂😭

#

Then be patient asking us doesn’t make it come any faster.

#

Ok bro

#

🙁

storm flumeBOT Aug 5, 2020, 2:14 AM

#

Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

storm willow Aug 5, 2020, 2:15 AM

#

@sly harbor wait for Daniel.

lean atlas Aug 5, 2020, 2:15 AM

#

@onyx cairn sir please sent the pubgmobile beta team discord server join link

storm flumeBOT Aug 5, 2020, 2:15 AM

#

You can apply for the PUBG MOBILE beta program here, @lean atlas:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

ionic stone Aug 5, 2020, 2:15 AM

#

About my problem any one can solve it?

storm willow Aug 5, 2020, 2:16 AM

#

@ionic stone contact ingame customer support and request to revoke access to the hacked account that is linked

night cloak Aug 5, 2020, 2:16 AM

#

@night cloak please state your issue.

ionic stone Aug 5, 2020, 2:18 AM

#

My account is not hacked from social media, only the number is hacked

storm flumeBOT Aug 5, 2020, 2:18 AM

#

You can contact the customer service via the game settings, @ionic stone. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow Aug 5, 2020, 2:19 AM

#

The email/phone number is at beta, @night cloak. It's bound to have errors or bugs. You may log in via your linked social media accounts instead.

ionic stone Aug 5, 2020, 2:19 AM

#

But Viasy say cannot unlink number

night cloak Aug 5, 2020, 2:21 AM

#

@ionic stone you cannot unlink it yourself like a social media. I’m not sure if you can unlink it via customer support as to why I asked for someone else to take over your question.

#

Can anyone give a hint. Just a guess hint till when it can come just guess hint plz

#

Beta 1.0

celest shadow Aug 5, 2020, 2:22 AM

#

Should be 12/09/2020, @night cloak. Stay tuned.

night cloak Aug 5, 2020, 2:22 AM

#

😭

#

12 September

#

Plz don't joke bro

celest shadow Aug 5, 2020, 2:23 AM

#

Why do you mean by "changed" your password for the email/phone number, @night cloak? Did you contact customer service?

night cloak Aug 5, 2020, 2:23 AM

#

Piston bro why joke 😂

celest shadow Aug 5, 2020, 2:23 AM

#

Or did you recently linked your email or phone number?

night cloak Aug 5, 2020, 2:23 AM

#

😭

celest shadow Aug 5, 2020, 2:24 AM

#

I'm not joking, @night cloak. That's the date. Please move to a discussion channel: #chat or #pubg-mobile.

night cloak Aug 5, 2020, 2:24 AM

#

Ok

#

12 September
Global 1.0 will release not beta btw bro

celest shadow Aug 5, 2020, 2:25 AM

#

That's correct.

night cloak Aug 5, 2020, 2:27 AM

#

@night cloak I’m pretty sure there’s no release data for beta just yet.

#

Ok

celest shadow Aug 5, 2020, 2:28 AM

#

In that case, you'll need to wait till the next update for the email/phone number linking feature to be improved and addressed. Please be patient on this matter, @night cloak.

#

No ETA at the moment.

lunar aurora Aug 5, 2020, 2:32 AM

#

How can I join beta discord? I'm beta taster in andriod and IOS since past 6 month.

celest shadow Aug 5, 2020, 2:33 AM

#

I wish you the best, @night cloak!

night cloak Aug 5, 2020, 2:33 AM

#

How can I join beta discord? I'm beta taster in andriod and IOS since past 6 month.
@lunar aurora then u would already have the link

celest shadow Aug 5, 2020, 2:33 AM

#

This channel is reserved for PUBG Mobile related support, @lunar aurora. Please use #discord instead.

lunar aurora Aug 5, 2020, 2:34 AM

#

@celest shadow sure!

celest shadow Aug 5, 2020, 2:35 AM

#

I may have misread you there, @lunar aurora. Are you referring to the PUBG MOBILE Beta version?

lunar aurora Aug 5, 2020, 2:37 AM

#

I wanna join pubg mobile beta discord. I come to know about beta discord today.

#

Since, I'm testing Beta in my Ipad and Android since past 6 month. And I've filled many survey and got rewards as well.

#

But didn't got any links for discord. :(

celest shadow Aug 5, 2020, 2:38 AM

#

You should get the Discord invite link through that.

lunar aurora Aug 5, 2020, 2:39 AM

#

Do I get in game mail? Of beta? They randomly send outfits and surveys link but didn't got link for discord.

celest shadow Aug 5, 2020, 2:42 AM

#

As far as I know, there is an Android Beta Discord Server, I'm not quite sure or informed on this matter yet, @lunar aurora. Let me get back to you in a while.

lunar aurora Aug 5, 2020, 2:43 AM

#

Sure! ID : 521752269 this is my beta ID.

abstract raven Aug 5, 2020, 2:43 AM

#

Should i buy battle pass or wait for next month

rugged dune Aug 5, 2020, 2:44 AM

#

i would get it now

night cloak Aug 5, 2020, 2:44 AM

#

Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

rugged dune Aug 5, 2020, 2:44 AM

#

but i already have it

lunar aurora Aug 5, 2020, 2:44 AM

#

@abstract raven are you talking about royal pass or there's something else like battle pass as well?

rugged dune Aug 5, 2020, 2:44 AM

#

that is a game related question

night cloak Aug 5, 2020, 2:45 AM

#

Not really

#

It’s spending irl money

#

You can ask a question like that else where.

lunar aurora Aug 5, 2020, 2:46 AM

#

@celest shadow sure! I've my new ID since, previous ID got locked because Facebook login is not working at beta.

abstract raven Aug 5, 2020, 2:46 AM

#

Royal pass

lunar aurora Aug 5, 2020, 2:52 AM

#

Sure! But I got beta invitation via my game mail of my global account.

#

I'll be happy to join via this link in 1.0 update.

#

@celest shadow Thank You for your support! :)

woven gale Aug 5, 2020, 2:55 AM

#

Hi support

celest shadow Aug 5, 2020, 2:56 AM

#

I have been informed that the survey link for the Beta version is no longer available, @lunar aurora. Please keep an eye out for #news.

#

Apologies.

night cloak Aug 5, 2020, 2:59 AM

#

@woven gale can we assist you ?

feral relic Aug 5, 2020, 3:01 AM

#

@celest shadow can you tell when the beta is coming

reef fulcrum Aug 5, 2020, 3:02 AM

#

why does the m249 and the rest of the submachine guns come with half the ammo?? imagine standing by the drop to reload so that you can pick up the rest ammo this makes no sense at all can someone please help me understand this issue because every time I pick up a m249 I have to reload to pick up the rest of the ammo wasting my time and risking my life standing by the drop💩

cerulean zinc Aug 5, 2020, 3:02 AM

#

No idea keep an eye on #news @feral relic

#

Smoke the drop then @reef fulcrum

#

Its just a game chill bud

reef fulcrum Aug 5, 2020, 3:05 AM

#

@cerulean zinc and then I will not see them coming and whenever I throw smoke my game lags

cerulean zinc Aug 5, 2020, 3:05 AM

#

Go away from the drop then

reef fulcrum Aug 5, 2020, 3:06 AM

#

How about the 50 rounds of five 55 I need that in my m249 pubgm_hidethepain

celest shadow Aug 5, 2020, 3:06 AM

#

Please send a feedback in #old, @reef fulcrum.

reef fulcrum Aug 5, 2020, 3:06 AM

#

@celest shadow so is this a bug? I didn't know I thought it was part of the game

celest shadow Aug 5, 2020, 3:07 AM

#

I don't think it's a bug, @reef fulcrum. However, you may leave your feedbacks in the channel.

cerulean zinc Aug 5, 2020, 3:07 AM

#

It will be considered as a feedback

wraith brook Aug 5, 2020, 3:07 AM

#

Why u want hundred ammo????

unkempt sleet Aug 5, 2020, 3:07 AM

#

@celest shadow When the upcoming beta releasing?

cerulean zinc Aug 5, 2020, 3:08 AM

#

Keep an eye on pubg news

#

@wraith brook #chat for discussion pls

celest shadow Aug 5, 2020, 3:08 AM

#

Stay tuned and be on the lookout in the #news channel, @unkempt sleet.

unkempt sleet Aug 5, 2020, 3:09 AM

#

@celest shadow okay..thank you

night cloak Aug 5, 2020, 3:09 AM

#

@reef fulcrum can you please have game discussion in #pubg-mobile.

round stirrup Aug 5, 2020, 3:10 AM

#

Plz ....

📎 Screenshot_2020-08-02-18-47-50-12_dac7cc7571c39b392df64923967cf7da.jpg

abstract raven Aug 5, 2020, 3:11 AM

#

Any clan recruiting

inland mauve Aug 5, 2020, 3:11 AM

#

📎 Screenshot_2020-07-19-21-15-18.png 📎 Screenshot_2020-07-19-21-14-52.png

#

tencent what is this?

night cloak Aug 5, 2020, 3:11 AM

#

@inland mauve #old

#

@abstract raven #clans

inland mauve Aug 5, 2020, 3:11 AM

#

oki thnx

night cloak Aug 5, 2020, 3:11 AM

#

@round stirrup please wait for a future update to fix that issue.

round stirrup Aug 5, 2020, 3:13 AM

#

When will come next update....??

cerulean zinc Aug 5, 2020, 3:14 AM

#

Keep eye on #news for future updates

night cloak Aug 5, 2020, 3:14 AM

#

No time/date on when the update will come just sit tight.

amber vector Aug 5, 2020, 3:18 AM

#

can you please tell me when you are going to release beta 1.0.0 ?? I'm very anxious!!

celest shadow Aug 5, 2020, 3:19 AM

#

Be on the lookout for #news, @amber vector! 😉

amber vector Aug 5, 2020, 3:20 AM

#

@celest shadow ok thx 👍

zealous pasture Aug 5, 2020, 3:30 AM

#

bruh this server blocked me from posting
super shady homie

📎 image0.png

#

stop ignoring the issues and actually fix it why don't you?

cerulean zinc Aug 5, 2020, 3:33 AM

#

@zealous pasture ur account got banned?

polar marshBOT Aug 5, 2020, 3:33 AM

#

@zealous pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Aug 5, 2020, 3:34 AM

#

Just read the bot message

static current Aug 5, 2020, 3:37 AM

#

Hey guys, so I recorded 8 minutes of a guy cheating through the whole match, how would I report him

storm flumeBOT Aug 5, 2020, 3:37 AM

#

Hello, @static current!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tribal sparrow Aug 5, 2020, 3:38 AM

#

I want to disconnect the Facebook account from the game, but the Facebook account is closed

storm willow Aug 5, 2020, 3:39 AM

#

You can use unlink option ingame @tribal sparrow

tribal sparrow Aug 5, 2020, 3:39 AM

#

Facebook is not visible

📎 Desktop_Screenshot_2020.08.05_-_05.39.16.94.png

storm willow Aug 5, 2020, 3:43 AM

#

@tribal sparrow you are logged in with Facebook book.

static current Aug 5, 2020, 3:43 AM

#

When reporting the player, what would I do if I can’t type the characters that are inside his name

storm willow Aug 5, 2020, 3:44 AM

#

No, it’s numerical ID in players profile @static current

static current Aug 5, 2020, 3:44 AM

#

The website is asking for name, can I skip that?

storm willow Aug 5, 2020, 3:44 AM

#

@tribal sparrow Login with google play- then click unlink

static current Aug 5, 2020, 3:44 AM

#

Asking for username

tribal sparrow Aug 5, 2020, 3:45 AM

#

iam login with google play

storm willow Aug 5, 2020, 3:45 AM

#

If you know the char Id you can search in game and copy paste the username easily @static current

tribal sparrow Aug 5, 2020, 3:45 AM

#

and Facebook is closed I cannot open the game with it

static current Aug 5, 2020, 3:45 AM

#

Ohhhhh thank you

cerulean zinc Aug 5, 2020, 3:45 AM

#

@storm willow when someone says their account is banned, and when bot replies, the people who have been mentioned in the message cannot chat again, why so?

storm willow Aug 5, 2020, 3:45 AM

#

You mean why so?
@cerulean zinc

cerulean zinc Aug 5, 2020, 3:46 AM

#

Yes

storm willow Aug 5, 2020, 3:46 AM

#

Read that message from machete 2.0

#

Especially the second part

cerulean zinc Aug 5, 2020, 3:46 AM

#

Yeah ik it replies to the problem

#

But peeps can’t send message in any other channel ever again

tribal sparrow Aug 5, 2020, 3:47 AM

#

I rested the game and facebook appeared , thx bro @storm willow

storm willow Aug 5, 2020, 3:47 AM

#

Asking about suspension is mute, we discord staffs do not handle account related issue.

#

@tribal sparrow you’re welcome

cerulean zinc Aug 5, 2020, 3:47 AM

#

Oh, how much time mute?

smoky locust Aug 5, 2020, 3:47 AM

#

Where is the pmco support channel?

#

Is it locked or soemthing?

cerulean zinc Aug 5, 2020, 3:48 AM

#

Thats the case here hmm

storm willow Aug 5, 2020, 3:49 AM

#

@cerulean zinc until he understand that we cannot solve the issue in discord.

cerulean zinc Aug 5, 2020, 3:50 AM

#

Lifetime? 🤣

storm willow Aug 5, 2020, 3:50 AM

#

@smoky locust it’s temporarily closed since people were misusing the channel.

smoky locust Aug 5, 2020, 3:50 AM

#

Oh alright

storm willow Aug 5, 2020, 3:51 AM

#

@night cloak post in #old

wise bane Aug 5, 2020, 3:57 AM

#

Can we able to buy Uc from midasbuy for our korean version account

night cloak Aug 5, 2020, 3:57 AM

#

nope

wise bane Aug 5, 2020, 3:58 AM

#

🙁 any othervway?

night cloak Aug 5, 2020, 3:58 AM

#

no idea, contact their in game customer service.

wise bane Aug 5, 2020, 3:58 AM

#

👌

wintry wadi Aug 5, 2020, 3:59 AM

#

@night cloak @dapper hemlock bro if we qualify for pmco group stages can we change our team name

night cloak Aug 5, 2020, 4:00 AM

#

@storm willow ^^

wise bane Aug 5, 2020, 4:00 AM

#

U can ask this on Indian server 🤔 in pmco queries @wintry wadi

wintry wadi Aug 5, 2020, 4:01 AM

#

Do you have the link for the indian server ? @wise bane

night cloak Aug 5, 2020, 4:01 AM

#

#735483472432594994

wintry wadi Aug 5, 2020, 4:01 AM

#

bro if we qualify for pmco group stages can we change our team name @storm willow

wise bane Aug 5, 2020, 4:02 AM

#

@wintry wadi check dm

wintry wadi Aug 5, 2020, 4:02 AM

#

Ok bro

storm willow Aug 5, 2020, 4:03 AM

#

@wintry wadi Once qualified for group stage, you will be invited to the regional PMCO server, you need to ask the staffs there. (Yes you can change with their permission)

topaz wave Aug 5, 2020, 4:03 AM

#

i want role rare @lime juniper

wintry wadi Aug 5, 2020, 4:04 AM

#

@storm willow Thanks

cerulean zinc Aug 5, 2020, 4:04 AM

#

@topaz wave go general chat, chat there, u will get xp so u can level up

storm flumeBOT Aug 5, 2020, 4:04 AM

#

Your level is defined by your Discord server activity, @topaz wave. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

night cloak Aug 5, 2020, 4:07 AM

#

is there a new version of game loop ?

storm flumeBOT Aug 5, 2020, 4:11 AM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

sullen marsh Aug 5, 2020, 4:11 AM

#

Hello, the problem has returned on my account that says the account has been logged in from another location. Can someone plz help, this is the second time it happened to me

night cloak Aug 5, 2020, 4:13 AM

#

@sullen marsh contact in game customer service refer #faq 5.3, and make sure others don't have access to your account and also install the game from official store.

polar marshBOT Aug 5, 2020, 4:17 AM

#

@reef mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rustic sentinel Aug 5, 2020, 4:18 AM

#

How should i register my crew?

polar marshBOT Aug 5, 2020, 4:19 AM

#

@radiant ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 5, 2020, 4:24 AM

#

@rustic sentinel click the ^ button located in the bottom-right corner of the main menu and select Crew > Get Verified and meet the requirements mentioned in that page.

smoky geyser Aug 5, 2020, 4:25 AM

#

Bro is the pmco result is out for india ?

night cloak Aug 5, 2020, 4:25 AM

#

Ask that in PUBG MOBILE Indian Server,@smoky geyser Link in #735483472432594994

#

@zealous pasture may I know which account??

hardy jasper Aug 5, 2020, 4:27 AM

#

Why have suspended my account I have not hacked or cheat so why

polar marshBOT Aug 5, 2020, 4:27 AM

#

@hardy jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow Aug 5, 2020, 4:27 AM

#

Oop.

rustic sentinel Aug 5, 2020, 4:28 AM

#

@night cloak but why I can't verify now

azure rock Aug 5, 2020, 4:31 AM

#

Unlink options is open today

long saddle Aug 5, 2020, 4:32 AM

#

Bro why my bnous challenge redeem section was not refresh ing???

vital widget Aug 5, 2020, 4:33 AM

#

Bro U should wait for 10 min to completely Load bonus redeem section

#

@long saddle

desert marten Aug 5, 2020, 4:38 AM

#

5484008152 - 5358305686 - 5174731384

These hackers were reported last month and I said they blocked them, and they haven't yet been banned. The guide has been downloaded to you and it is 100% clear ؜ What can I do to be blocked? I just seek justice. Thank you so much
@night cloak

night cloak Aug 5, 2020, 4:39 AM

#

@desert marten In #cheater-reports

#

@azure rock yes it is

wary arch Aug 5, 2020, 4:42 AM

#

🤔🤔

polar marshBOT Aug 5, 2020, 4:43 AM

#

@quick flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

long saddle Aug 5, 2020, 4:44 AM

#

@vital widget bro that's not the problem! In my redeem section the out of stock products are not refreshing after a weak it has been 10days

#

Please any one help

storm flumeBOT Aug 5, 2020, 4:44 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @wary arch. Remember to read through #faq before asking questions in the support channels.

wary arch Aug 5, 2020, 4:45 AM

#

Srry

night cloak Aug 5, 2020, 4:46 AM

#

@long saddle It will be refreshing soon, for further you may contact the PUBG MOBILE Indian Server, link in #735483472432594994 .

lunar path Aug 5, 2020, 4:47 AM

#

Bonus challenge redemption store can't refresh every week please refresh it

vital widget Aug 5, 2020, 4:49 AM

#

@long saddle Bro it will refresh after 2 weeks

lunar path Aug 5, 2020, 4:50 AM

#

3 weeks but his can't refresh

sick sable Aug 5, 2020, 4:53 AM

#

Hello pubg support team

#

My account has been hacked plz help

storm flumeBOT Aug 5, 2020, 4:54 AM

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Please refer to subpoint #2.8 in #faq for further information, @sick sable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sick sable Aug 5, 2020, 4:54 AM

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I have send ton of mail on PUBGMOBILE_CS@tencentgames.com and in Game support still no reply plz help

night cloak Aug 5, 2020, 4:55 AM

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@sick sable please have patience due to the covid 19 crisis wait times will be a little longer then usual.

sick sable Aug 5, 2020, 4:56 AM

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But it's been 5 days I am very much worried. Its my 2 years of hard work

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I have given pubg support all my details still no help

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From 2 days I am receiving login failure.

📎 Screenshot_20200804-155335.jpg

storm flumeBOT Aug 5, 2020, 4:57 AM

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You can contact the customer service via the game settings, @sick sable. Refer to subpoint 5.3 in #faq for further instructions.

idle heath Aug 5, 2020, 4:58 AM

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we believe we should have qualifed for PMCO as we came 18th overall in wild card region but didnt get an invite
is their a way we can still qualify? (DyG) BTW

sick sable Aug 5, 2020, 4:58 AM

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I have deleted the game more then 10 times and reinstall from play store. Still didn't work.

night cloak Aug 5, 2020, 4:58 AM

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Where is the pmco support channel🙄

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It has been removed, @night cloak .

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@sick sable refer the bot message

sick sable Aug 5, 2020, 5:00 AM

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My both social media account r linked. And r save. The hacker has Link Email in my account which is y I am not able to login

📎 Screenshot_20200801-144135__01.jpg

night cloak Aug 5, 2020, 5:00 AM

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@sick sable make sure you have the latest update if you do and this problem still occurs please contact in game support to get the person off your account.

sick sable Aug 5, 2020, 5:01 AM

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I have the latest update version 0.19.0

night cloak Aug 5, 2020, 5:01 AM

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Yes @sick sable you need to wait for a update to fix the message you are being shown.

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@sick sable contact in game customer service, we cant help you with that.

sick sable Aug 5, 2020, 5:01 AM

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📎 Screenshot_20200802-092922.jpg

white steeple Aug 5, 2020, 5:02 AM

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@lunar path bonus challenge Shop not refreshed. I think it's been 3weeks.....

night cloak Aug 5, 2020, 5:02 AM

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There's nothing we Discord staff's can do about that, @sick sable

sick sable Aug 5, 2020, 5:02 AM

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My ID before it got Hacked. The hacker has changed the Flag from india to Indonesia and also removed all my friends.

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But I have send the mail PUBGMOBILE_CS@tencentgames.com y no help

night cloak Aug 5, 2020, 5:03 AM

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@white steeple ask about that in this server: https://discord.gg/pubgm-india

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@sick sable you need to contact via in game not via the mail.

sick sable Aug 5, 2020, 5:03 AM

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Wait I show u in game support no response after that it's been 4 days

storm flumeBOT Aug 5, 2020, 5:04 AM

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Please refer to subpoint #5.4 in #faq for further information, @sick sable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

celest shadow Aug 5, 2020, 5:04 AM

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A hacker has linked their social media account to my game. How do I revoke their access to my account?

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues, @sick sable.

📎 StitchIt_20203001051957_769.png

sick sable Aug 5, 2020, 5:05 AM

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I have done in game support I got this response. And no reply after that

📎 Screenshot_20200805-103418__01.jpg

celest shadow Aug 5, 2020, 5:06 AM

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You will need to wait patiently till the support agent reaches out to you again, @sick sable.

sick sable Aug 5, 2020, 5:06 AM

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How many days. Any idea?

celest shadow Aug 5, 2020, 5:07 AM

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No ETA can be given on when a support agent will contact you again, @sick sable. I urge you to wait patiently.

lunar path Aug 5, 2020, 5:07 AM

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3 week is here but bonus redemption can't refresh please refresh it

zenith oar Aug 5, 2020, 5:07 AM

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@sick sable same thing happen with me ...wait for another update .

celest shadow Aug 5, 2020, 5:07 AM

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Please join the PUBG MOBILE India Discord Server through #735483472432594994 and ask the support there, @lunar path @zenith oar.

zenith oar Aug 5, 2020, 5:08 AM

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I tried every possible way Discord , Mail and in game help...All in vain

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@celest shadow I already done that but they told me to go in game support . 😫

sick sable Aug 5, 2020, 5:09 AM

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Ya @zenith oar I feel the same pubg ll never have proper customer service.

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Did u get ur account back @zenith oar ?

zenith oar Aug 5, 2020, 5:09 AM

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@sick sable exactly . That Mc Hacker hacked and done some nonsense stuff

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@sick sable Still Now that same Pop up msg shown

night cloak Aug 5, 2020, 5:11 AM

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you need to wait for an update.

sick sable Aug 5, 2020, 5:11 AM

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How can pubg be so sick in customer support. We r ready to provide every prove they want they never help. I didn't knew customer support is so worst in pubg.

night cloak Aug 5, 2020, 5:11 AM

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and please move to #chat as you have been answered multiple times

zenith oar Aug 5, 2020, 5:12 AM

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@sick sable same feeling brother but nothing can help us we need to wait for a month. May be updae coming in September 10

agile canopy Aug 5, 2020, 5:12 AM

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Hello,
Any mods or volunteers?

storm flumeBOT Aug 5, 2020, 5:12 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @agile canopy. Remember to read through #faq before asking questions in the support channels.

tidal trench Aug 5, 2020, 5:13 AM

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I someone hacking

sick sable Aug 5, 2020, 5:13 AM

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This is pubg support discord or wat. No able to understand

tidal trench Aug 5, 2020, 5:13 AM

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I see someone hacking

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And I have proof

storm flumeBOT Aug 5, 2020, 5:13 AM

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Hello, @tidal trench!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sick sable Aug 5, 2020, 5:13 AM

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Were is the support team I want to talk to them

agile canopy Aug 5, 2020, 5:13 AM

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Alright so,
Does snapdragon 730G support extreme graphics ThinkO_O

zenith oar Aug 5, 2020, 5:14 AM

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@sick sable Nope no support team can help u in discord .

night cloak Aug 5, 2020, 5:14 AM

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@sick sable it is and not the in game customer service and your issue can only be solved when you contact the in game Customer service.

lunar path Aug 5, 2020, 5:14 AM

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Please refresh the redemption store

zenith oar Aug 5, 2020, 5:15 AM

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@night cloak In Game customer service is so pathetic . They can't do anything but only mods reply coming

night cloak Aug 5, 2020, 5:15 AM

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Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

agile canopy Aug 5, 2020, 5:15 AM

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amiajoketou

night cloak Aug 5, 2020, 5:15 AM

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@agile canopy I guess it could

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I have found out very weird thing about voice bug
If u r in europe server and u r friend is in asia server and u or u r friend invites and joins ..u will face the mic glitch ....but if u both then change to same server then it will b corrected...
Basically if u both in diffrent servers and u guys invite each other u will face voice glitch
So if u guys face mic glitch in lobby make sure u both are in same server

( if u reset also it wont fix )
Plz see try this u r self

If u faced mic glitch maybe this info might help u

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Plz check and try it u r self

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@night cloak #old

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Yea did might be helpful that's y

vagrant forum Aug 5, 2020, 5:16 AM

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It would be better if everyone adds their feedback regarding the current customer service, @zenith oar. Honest feedbacks will definitely help them improve.

sick sable Aug 5, 2020, 5:17 AM

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Nothing works. Even feedback r ignored. @zenith oar

ocean echo Aug 5, 2020, 5:17 AM

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Yaay Yaay

storm flumeBOT Aug 5, 2020, 5:18 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @ocean echo. Remember to read through #faq before asking questions in the support channels.

frank vapor Aug 5, 2020, 5:18 AM

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i just met teamers at solo.

night cloak Aug 5, 2020, 5:18 AM

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report them via in game

frank vapor Aug 5, 2020, 5:18 AM

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Only that?

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k then...

agile canopy Aug 5, 2020, 5:19 AM

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Will poco x2 support smooth and extreme

glad citrus Aug 5, 2020, 5:20 AM

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How can I change my audio to ultra

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My phone have 6Gb +128Gb
With snapdragon processors

vagrant forum Aug 5, 2020, 5:22 AM

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Which snapdragon though? Not all of them support ultra audio

glad citrus Aug 5, 2020, 5:22 AM

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But it will show that

📎 Screenshot_2020-08-05-10-52-20-89_dac7cc7571c39b392df64923967cf7da.png

night cloak Aug 5, 2020, 5:23 AM

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seems like your device doesnt support that.

agile canopy Aug 5, 2020, 5:23 AM

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Is overclocking your processor illegal?

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Just like gfx

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or

storm flumeBOT Aug 5, 2020, 5:23 AM

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Use of unauthorized third-party software or methods, @agile canopy, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

agile canopy Aug 5, 2020, 5:23 AM

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It isnt 3rd party

glad citrus Aug 5, 2020, 5:24 AM

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@agile canopy
There is some resik to id

night cloak Aug 5, 2020, 5:24 AM

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Are you manipulating the game in anyway

glad citrus Aug 5, 2020, 5:24 AM

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Or not

night cloak Aug 5, 2020, 5:24 AM

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As it’s illegal to do so

agile canopy Aug 5, 2020, 5:24 AM

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Nope

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just overclocking the 730G

quasi nebula Aug 5, 2020, 5:24 AM

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This is my account and hackar's Gmail account not removing why

📎 Screenshot_2020-08-05-10-53-24-07_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-08-05-10-53-28-08_dac7cc7571c39b392df64923967cf7da.jpg

agile canopy Aug 5, 2020, 5:24 AM

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To support extreme pubgm_hidethepain

night cloak Aug 5, 2020, 5:24 AM

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I wont suggest you to do those @agile canopy

agile canopy Aug 5, 2020, 5:24 AM

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oof

night cloak Aug 5, 2020, 5:24 AM

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You need to contact in game support we don’t deal with account related issues @quasi nebula

agile canopy Aug 5, 2020, 5:25 AM

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Is there any other way?

storm flumeBOT Aug 5, 2020, 5:25 AM

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You can contact the customer service via the game settings, @quasi nebula. Refer to subpoint 5.3 in #faq for further instructions.

agile canopy Aug 5, 2020, 5:25 AM

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We can request or something

vagrant forum Aug 5, 2020, 5:25 AM

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We don't have much info on it honestly, try contacting the in-game service and ask that @agile canopy

agile canopy Aug 5, 2020, 5:25 AM

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Alright

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Thank you so much

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🙏

quasi nebula Aug 5, 2020, 5:25 AM

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@night cloak

📎 IMG_20200805_105529.jpg

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This option is coming what is mean

unborn fulcrum Aug 5, 2020, 5:26 AM

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Account must linked for more than 20 daya pro @quasi nebula

feral relic Aug 5, 2020, 5:26 AM

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@night cloak any beta news?

night cloak Aug 5, 2020, 5:26 AM

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That’s to unlink social media’s not emails @quasi nebula

quasi nebula Aug 5, 2020, 5:26 AM

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@unborn fulcrum what do you mean

vagrant forum Aug 5, 2020, 5:26 AM

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If the hacker connected an account then you will have to contact the customer service for removing it, @quasi nebula.

night cloak Aug 5, 2020, 5:26 AM

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@quasi nebula contact in game CS

📎 unknown.png

dusk skiff Aug 5, 2020, 5:27 AM

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Where is the channel @pmco_support gone???

night cloak Aug 5, 2020, 5:27 AM

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it has been removed

dusk skiff Aug 5, 2020, 5:27 AM

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@night cloakWhy

night cloak Aug 5, 2020, 5:28 AM

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It's time for it to be closed.

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Multiple people were misusing the channel @dusk skiff

dusk skiff Aug 5, 2020, 5:28 AM

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@night cloakwhen will it came back.....

night cloak Aug 5, 2020, 5:29 AM

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Rock will have more info on that I’m a newbie

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its not anytime sooner.

polar marshBOT Aug 5, 2020, 5:32 AM

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@quick flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unborn fulcrum Aug 5, 2020, 5:32 AM

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Ok

night cloak Aug 5, 2020, 5:32 AM

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you cant remove it.

vagrant forum Aug 5, 2020, 5:32 AM

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You cannot, for now.

sick sable Aug 5, 2020, 5:34 AM

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@lime juniper @night cloak how to unlink Email Linked from Pubg mobile

📎 Screenshot_20200801-144135__01.jpg

celest shadow Aug 5, 2020, 5:34 AM

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You cannot unlink email/phone numbers at the moment, @sick sable.

sick sable Aug 5, 2020, 5:34 AM

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That's wat the hacker has access to my account

storm flumeBOT Aug 5, 2020, 5:35 AM

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You can contact the customer service via the game settings, @sick sable. Refer to subpoint 5.3 in #faq for further instructions.

sick sable Aug 5, 2020, 5:36 AM

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If I am not able to login then how can I go to settings and click on basics? @night cloak

night cloak Aug 5, 2020, 5:37 AM

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From the login screen.

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📎 image0.png

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Says help on the top right. Little question mark.

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That’s customer support.

sick sable Aug 5, 2020, 5:38 AM

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If still support is not happening from login support

night cloak Aug 5, 2020, 5:38 AM

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What ?

sick sable Aug 5, 2020, 5:39 AM

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@night cloak it's been 5 days

📎 Screenshot_20200805-103418__01.jpg

celest shadow Aug 5, 2020, 5:40 AM

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You have been answered regarding this, @sick sable. Be patient and wait till a support agent contacts you again.

outer orbit Aug 5, 2020, 5:40 AM

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bro can i remove my fb link without waiting? bcs some one logged in

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pls help

night cloak Aug 5, 2020, 5:41 AM

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Contact in game support if a unauthorised user has connected there social media to your account @outer orbit

outer orbit Aug 5, 2020, 5:41 AM

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the customer service?

sick sable Aug 5, 2020, 5:41 AM

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@celest shadow today is 5th day I ll message u every single day to make u Remind I am having patient.

celest shadow Aug 5, 2020, 5:42 AM

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Hello, @outer orbit. You will need to wait 7 days for the unlinking process. Please refer to sub point 2.5 in the #faq channel for the updated information on unlinking.

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That is not necessary, @sick sable. Thank you.

night cloak Aug 5, 2020, 5:43 AM

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@piston were is the pmco list

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@celest shadow if they have a hacker on there account with a social media don’t they need to contact in game support unlinking it yourself takes 7 days and if they login within the 7 days it cancels the unlink.

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@celest shadow were is pmco list

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I dont know were to go to see it

urban wraith Aug 5, 2020, 5:44 AM

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Hello can i get the Beta pubg mobile discord server !

vagrant forum Aug 5, 2020, 5:44 AM

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@night cloak, he said its his facebook account that someone else accessed

celest shadow Aug 5, 2020, 5:44 AM

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If anything, you can change your Facebook password and enable two-factor authentication, @outer orbit.

night cloak Aug 5, 2020, 5:44 AM

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Yes so they need to contact either Facebook or get it unlinked via customer support.

celest shadow Aug 5, 2020, 5:45 AM

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@night cloak, contact @onyx cairn for further information on that.

night cloak Aug 5, 2020, 5:45 AM

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@urban wraith the link should be given to you with your invite to beta.

sharp onyx Aug 5, 2020, 5:46 AM

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@urban wraith Applications for beta will be available in a few days. You can apply then

urban wraith Aug 5, 2020, 5:46 AM

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I am already on it but i deleted my discord account that's why i am asking for the link

night cloak Aug 5, 2020, 5:46 AM

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ThinkO_O

celest shadow Aug 5, 2020, 5:47 AM

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We do not have the Discord invite link for it, @urban wraith. You will need to apply for Beta once again to be invited to the server.

vapid thorn Aug 5, 2020, 5:47 AM

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I lost my account help!!!

storm flumeBOT Aug 5, 2020, 5:48 AM

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You can contact the customer service via the game settings, @vapid thorn. Refer to subpoint 5.3 in #faq for further instructions.

sharp onyx Aug 5, 2020, 5:48 AM

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@urban wraith Can you provide the numeric id for the deleted account?

outer orbit Aug 5, 2020, 5:53 AM

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The customer support didnt help me to unlink my account without waiting for 6 days, can u help bcs someone fb linked to my account and he always logged in so he canceled the unlinked progresss

urban wraith Aug 5, 2020, 5:53 AM

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@sharp onyx don't know

outer orbit Aug 5, 2020, 5:54 AM

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pls help

celest shadow Aug 5, 2020, 5:55 AM

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It would take up to 60-90 days for customer service to unlink your social media account, @outer orbit. Your best chance is to wait 6 days, change your Facebook password and enable two-factor authentication.

atomic orchid Aug 5, 2020, 5:56 AM

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Need a pubg beta news server link please dm me privately

sharp onyx Aug 5, 2020, 5:59 AM

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If any of you come in beta servers through personally shared links, I will personally ban you ^

outer orbit Aug 5, 2020, 5:59 AM

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because he keep logging in to my acc so its canceled the unlinked progresss

hushed hound Aug 5, 2020, 6:00 AM

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@sharp onyx is unlink reature back

vagrant forum Aug 5, 2020, 6:00 AM

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Yes, @hushed hound.

urban wraith Aug 5, 2020, 6:00 AM

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@sharp onyx so how can we join. I already on it that's why i am asking for the link

vagrant forum Aug 5, 2020, 6:01 AM

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@urban wraith, well you will have to fill the form again when it's available.

sharp onyx Aug 5, 2020, 6:01 AM

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@hushed hound yes. Please check #faq 2.5

vagrant forum Aug 5, 2020, 6:02 AM

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Or else provide annihilator with the numeric ID of the older account

sharp onyx Aug 5, 2020, 6:02 AM

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@urban wraith You should have contacted a staff member before deleting. Now all you can do is to apply again when next applications open

urban wraith Aug 5, 2020, 6:03 AM

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@sharp onyx i can also tell beta server moderator name A L O N E and pubg mobile community member aron is there

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I am not lying

sharp onyx Aug 5, 2020, 6:03 AM

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So, the Indian beta server. Same rule applies for there as well

weary bobcat Aug 5, 2020, 6:03 AM

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卐什 I イしろ尺 are such names and the cross prohibited in PUBG? @sharp onyx

sharp onyx Aug 5, 2020, 6:03 AM

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Yes, @weary bobcat . Because they are against srver guidelines. Ask such questions in #discord

urban wraith Aug 5, 2020, 6:04 AM

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@sharp onyx ooo how many beta server's are there?

fluid flume Aug 5, 2020, 6:04 AM

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Can anyone teel me when bonus challenge redeem shop will update again

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It been more than 2.5 weeks

torn bridge Aug 5, 2020, 6:05 AM

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Hey why my acc is under observation what mistake i had done ?

vagrant forum Aug 5, 2020, 6:05 AM

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It should update soon, @fluid flume. We don't have any dates in particular though.

cerulean zinc Aug 5, 2020, 6:05 AM

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@torn bridge usage of third party apps...

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Is it banned?

polar marshBOT Aug 5, 2020, 6:06 AM

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@torn bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Aug 5, 2020, 6:06 AM

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^

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Here u are Machete HugLove

polar marshBOT Aug 5, 2020, 6:08 AM

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@dense girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 5, 2020, 6:08 AM

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@cerulean zinc its @polar marsh

cerulean zinc Aug 5, 2020, 6:08 AM

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My bad

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@night cloak how many hour mute u get after ^ message?

urban wraith Aug 5, 2020, 6:09 AM

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Ok so how i will be get the beta link again when its available

storm flumeBOT Aug 5, 2020, 6:09 AM

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You can apply for the PUBG MOBILE beta program here, @urban wraith:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

celest shadow Aug 5, 2020, 6:09 AM

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You can apply for Beta when it is announced in #news, @urban wraith.

night cloak Aug 5, 2020, 6:09 AM

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@cerulean zinc || muted indefinitely||

cerulean zinc Aug 5, 2020, 6:09 AM

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@celest shadow mind pinning that link?

celest shadow Aug 5, 2020, 6:10 AM

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Which?

night cloak Aug 5, 2020, 6:10 AM

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I already asked that

cerulean zinc Aug 5, 2020, 6:10 AM

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@night cloak so ||It can be lifelong mute too?||

night cloak Aug 5, 2020, 6:10 AM

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The beta test link

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The link will be updating soon

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so no need for that

vagrant forum Aug 5, 2020, 6:10 AM

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No point pinning it right now since the registration hasn't started.

cerulean zinc Aug 5, 2020, 6:10 AM

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The beta test link, and cheater report link

celest shadow Aug 5, 2020, 6:10 AM

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You can't apply for Beta through that link at the moment.

night cloak Aug 5, 2020, 6:10 AM

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And that’s what rock said to me as well 😂

hushed hound Aug 5, 2020, 6:10 AM

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@night cloak i want 2 unlink fb

cerulean zinc Aug 5, 2020, 6:10 AM

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Use unlink feature

storm flumeBOT Aug 5, 2020, 6:10 AM

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Please refer to subpoint 2.5 in #faq for further information, @hushed hound. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

urban wraith Aug 5, 2020, 6:11 AM

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@celest shadow ok thank you

hushed hound Aug 5, 2020, 6:11 AM

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Cab i lonk anathor socola mide acc

cerulean zinc Aug 5, 2020, 6:11 AM

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Atleast pin cheater report link? @night cloak

celest shadow Aug 5, 2020, 6:11 AM

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Yes you can, after 7 days, @hushed hound.

hushed hound Aug 5, 2020, 6:11 AM

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Ok

sharp onyx Aug 5, 2020, 6:11 AM

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The link to apply for beta is usually pinned in #news . So no need to pin in mulitple channels

night cloak Aug 5, 2020, 6:11 AM

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Add skins trading policy

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Like csgo

cerulean zinc Aug 5, 2020, 6:11 AM

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#old

celest shadow Aug 5, 2020, 6:11 AM

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#old, @night cloak.

night cloak Aug 5, 2020, 6:11 AM

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Through steam

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Indid

vagrant forum Aug 5, 2020, 6:11 AM

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@night cloak, add that as a feedback in #old.

night cloak Aug 5, 2020, 6:12 AM

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I did

cerulean zinc Aug 5, 2020, 6:12 AM

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Then wait,

night cloak Aug 5, 2020, 6:12 AM

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@cerulean zinc That's gonna hurt moi bot's feelings SadBrokenHeart

cerulean zinc Aug 5, 2020, 6:12 AM

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SadBrokenHeart if u won’t pin then that will hurt my feelings

coral cradle Aug 5, 2020, 6:16 AM

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What is this safety observation???Allows my frnd only to play solo matches??

night cloak Aug 5, 2020, 6:16 AM

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@coral cradle refer this: https://discordapp.com/channels/393088095840370689/481197473403240451/735430077013295154

outer orbit Aug 5, 2020, 6:17 AM

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where can i contact the customer service and howlong will their reply

cerulean zinc Aug 5, 2020, 6:17 AM

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If he has low merit

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Customer service in game

storm flumeBOT Aug 5, 2020, 6:17 AM

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Please refer to subpoint #5.4 in #faq for further information, @outer orbit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cerulean zinc Aug 5, 2020, 6:17 AM

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Due to corona might take from a week to a month

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Coz the staffs are coughing too much

sharp onyx Aug 5, 2020, 6:18 AM

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@cerulean zinc please refer to the message link Rock sent for "Observation period". Its not merit related

cerulean zinc Aug 5, 2020, 6:18 AM

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👌🏻

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I cannot open it ;-; tell me about it @sharp onyx

sharp onyx Aug 5, 2020, 6:19 AM

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Its a pinned msg in #news . You can read it there

coral cradle Aug 5, 2020, 6:21 AM

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I don't find anything 😣 there...can u pls guide me with proper answer

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@night cloak

cerulean zinc Aug 5, 2020, 6:21 AM

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He in Safety observation

storm flumeBOT Aug 5, 2020, 6:22 AM

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Please refer to this channel's pinned messages for further information, of #news @coral cradle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

cerulean zinc Aug 5, 2020, 6:22 AM

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He cannot be matchmaked with other players

coral cradle Aug 5, 2020, 6:22 AM

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Ok and when he is allowed to play squad matches

polar marshBOT Aug 5, 2020, 6:23 AM

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@loud stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Aug 5, 2020, 6:24 AM

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@coral cradle when the observation is over

outer orbit Aug 5, 2020, 6:27 AM

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where can i find real person customer service

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pls help

ebon nacelle Aug 5, 2020, 6:29 AM

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observation? they updated it? lol still running into hackers every night nearly every match @cerulean zinc

pine sequoia Aug 5, 2020, 6:29 AM

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@@cerulean zinc i want To Report a website Which sells hacks

ebon nacelle Aug 5, 2020, 6:30 AM

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yea they don't seem to do anything about those @pine sequoia

austere wigeon Aug 5, 2020, 6:30 AM

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how can I check this case status?

📎 image0.png

limpid socket Aug 5, 2020, 6:31 AM

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@austere wigeon you need to be patient, and just wait for the process.

polar marshBOT Aug 5, 2020, 6:31 AM

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@outer orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pine sequoia Aug 5, 2020, 6:32 AM

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<@&481161015728406538> i want to report a website selling hacks

ebon nacelle Aug 5, 2020, 6:32 AM

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cheto.io ? @pine sequoia

pine sequoia Aug 5, 2020, 6:32 AM

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@ebon nacelle no

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@ebon nacelle sharp shooter hacks

ebon nacelle Aug 5, 2020, 6:33 AM

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they're not going to do anything lol i've reported that one over 2 months ago and it's still up and running, look it up and see what the main page says "best pubgm hack ever made" gets updated with every pubg update too

sharp onyx Aug 5, 2020, 6:34 AM

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If you want to report websites selling hacks, please contact a staff member privately

ebon nacelle Aug 5, 2020, 6:34 AM

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but they don't do anything? @sharp onyx

storm willow Aug 5, 2020, 6:35 AM

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@ebon nacelle @pine sequoia we are aware of that and if you are not following up, they are getting banned and some are on observation

ebon nacelle Aug 5, 2020, 6:35 AM

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why's the website been up for over 2 months tho ? @storm willow

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i'm not the only person that's reported about it either

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it's all over reddit and youtube

storm willow Aug 5, 2020, 6:36 AM

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What do you mean website still there?

ebon nacelle Aug 5, 2020, 6:36 AM

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cheto.io @storm willow

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look it up

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i've been reporting it but nothing...

zealous turret Aug 5, 2020, 6:36 AM

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its not sharpshooter its based thru auto skillz

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ik the owner

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his name is ruit

storm willow Aug 5, 2020, 6:37 AM

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If you are taking about takedown website, it’s a futile effort they can change the domain and also host somewhere.

outer orbit Aug 5, 2020, 6:37 AM

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my account isnt b@4nn3D but im just asking, if my account b@4nn3d, unlinked 6 days progress can still running or no

warped crater Aug 5, 2020, 6:37 AM

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When will the bonus challenge store will update? It's been 2 weeks

ebon nacelle Aug 5, 2020, 6:37 AM

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lol but they're making enough money for tencent to do something about it, they're charging $60 a month for it

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and at this point pubgm is like 90% hackers it's just stupid at this point how bad it's gotten

storm willow Aug 5, 2020, 6:38 AM

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@ebon nacelle as said earlier they are getting banned, it’s just people who waste their money paying for hacks

ebon nacelle Aug 5, 2020, 6:38 AM

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they don't get banned when they've been hacking since season 12 @storm willow

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and i report them but nothing ever happens

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like at all

outer orbit Aug 5, 2020, 6:38 AM

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my account isnt b@4nn3D but im just asking, if my account b@4nn3d, unlinked 6 days progress can still running or no, pls help

night cloak Aug 5, 2020, 6:38 AM

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Wrong guy

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Sorry

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😂

storm willow Aug 5, 2020, 6:38 AM

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@outer orbit no idea about that, contact ingame CS

ebon nacelle Aug 5, 2020, 6:38 AM

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lol

tardy grove Aug 5, 2020, 6:39 AM

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guys.. 5ppl can spectate in a room match if they're using kr version?

storm willow Aug 5, 2020, 6:39 AM

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10 @tardy grove

tardy grove Aug 5, 2020, 6:39 AM

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wow

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in global its 2

storm flumeBOT Aug 5, 2020, 6:39 AM

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Hello, @ebon nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

ebon nacelle Aug 5, 2020, 6:39 AM

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like go look at the top 100 for fpp squads NA server and come back and try to tell me there's even an anti cheat system lol @storm willow

winter forum Aug 5, 2020, 6:40 AM

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How much time it takes to unlink a acc and link another ?

night cloak Aug 5, 2020, 6:40 AM

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Was that user banned ?

storm willow Aug 5, 2020, 6:40 AM

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@ebon nacelle feel free to post your feedback in #old
No discussion here

night cloak Aug 5, 2020, 6:40 AM

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@winter forum 7 days if you’ve unlinked it yourself and I’m pretty sure you can relinquish right after.

ebon nacelle Aug 5, 2020, 6:40 AM

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bruh i would have an entire phone full of videos plus id fill the channel instantly if i were to record and i can't ever send any videos in if the channel is always closed and closes so quickly @storm willow

tardy grove Aug 5, 2020, 6:41 AM

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if a person creates room in global version and someone from kr version joins it.. they can spectate on 3rd spot?

storm willow Aug 5, 2020, 6:41 AM

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unfortunately yes @tardy grove

tardy grove Aug 5, 2020, 6:41 AM

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ooof someone in tournaments was doing it

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rip

ancient jungle Aug 5, 2020, 6:41 AM

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Hello there are so many YouTuber using hack in spectator mode is pubg doing anything

ebon nacelle Aug 5, 2020, 6:42 AM

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apparently not @ancient jungle

tardy grove Aug 5, 2020, 6:42 AM

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everyone is using esp these days.. no use of reporting

zealous turret Aug 5, 2020, 6:42 AM

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u can't cheat in spectating anymore

ebon nacelle Aug 5, 2020, 6:42 AM

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exactly @tardy grove

tardy grove Aug 5, 2020, 6:42 AM

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its so safe to use.. even ppl with 68lvl are using

ebon nacelle Aug 5, 2020, 6:42 AM

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i don't even bother reporting anymore it's a waste of time, they just let them do whatever they want

night cloak Aug 5, 2020, 6:42 AM

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@ebon nacelle repeating the same question to a discord staff member does nothing at all your chances of being heard by a tencent representative are higher in #old you’ve been told to move channels so please move

void pine Aug 5, 2020, 6:43 AM

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@ancient jungle 1 miliions subs youtuber is cheating for over an year. Still PUBG doing nothing

ebon nacelle Aug 5, 2020, 6:43 AM

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huh? question? @night cloak