questions

[night cloak]

@heady sapphire we are only discord community we do not handle account related issues please contact in game support, refrain from repeating the same query.

[little holly]

But now I see Twitter unlinked

[night cloak]

@little holly message in game support again and let them know.

[remote salmon]

How to disconnect Facebook account

??

[heady sapphire]

@night cloak is there any other way to contact them other than ingame support cause i tried and no one answered

[night cloak]

@heady sapphire customer service experience high volumes Of tickets everyday so you just need to be patient

[tired fractal]

New spectating feature update? yeah.. got killed by location hacker again today

[night cloak]

@tired fractal #old

[little holly]

It’s good for unlink Twitter but I want to Unlink email

[night cloak]

@remote salmon is the Facebook account yours ?

[remote salmon]

Yes but not completely

[night cloak]

@little holly
Contact in game support. We cannot help with account related issues.

[remote salmon]

Its my father's @night cloak

[little holly]

Oh it’s glitch now restart game

[night cloak]

Okay you can only unlink people who have hacked your account and linked there social media’s at the moment

@remote salmon you can try contact in game support about unlinking but I can’t promise anything.

[velvet vault]

Faced desync issues in several custom rooms today. What happened

[remote salmon]

Actually i need to give my id to my friend but cannot share my father's id password

What can i do??

@night cloak

[night cloak]

@remote salmon we cannot help you with that as it’s against PUBGM tos. Your account will be at risk of a permanent ban.

[remote salmon]

Ok nvm

[little holly]

@night cloak I contact with game support no helping I say everything and he’s say we can’t do anything beacuse don’t know if you account owner but if need help me he can need some information for know if I’m owner account or not but nothing 😐

[night cloak]

I have checked 3 networks and also checked by data. But same thing happening still@night cloak

@little holly
Sorry to hear but we are only the pubgm community here we cannot provide assistance for account related issues. You can try support again with more evidence that the accounts yours if you have it.

@night cloak staff will be with you shortly.

@storm willow could you help bloodshot please

[little holly]

Ok but if you can help me with somethinl

[velvet vault]

@night cloak please help me out. We are organising customs and players are complaining

[night cloak]

My internet is super fast, but in game , it’s always showing no response from the server after I start a match. What is the solution? No response from support 😦
@storm willow

[velvet vault]

It was all fine till yesterday. But today the doors also won't open

[little holly]

What I say now please say me everything to not get wrong

@night cloak

[storm willow]

@night cloak try repairing your app, and use use google or cloud flare DNS

[night cloak]

@little holly do what you did last time and provide more evidence.

@velvet vault is there connection fine?

@storm willow how to it in iPad? 😦

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[velvet vault]

Yes connection is very good. Fibernet with iPhone 11

[night cloak]

Staff will be with you shortly I’m still a newbie so I watch and learn for next time 👍

[little holly]

What’s that

[velvet vault]

We played 4 matches today and had desync issues in 3 matches which happened after 10. Not only us, all those who played had issues

[night cloak]

@little holly are you trying to unlink your own email ?

[little holly]

Yes

[night cloak]

The unlinking feature is currently disabled contacting in game support will not do anything please Wait patiently for when the unlinking feature returns.

[little holly]

@night cloak listen me pleaseeee and help beacuse my account now hacked and he’s still open my account with he’s email and I want to unlink beacuse when unlinking feature returns he will unlink my Facebook and I can’t open my account pleaseeee i need you help me to unlink email

[night cloak]

You just said that the email was yours please answer my questions correctly

Contact in game support

[heady sapphire]

Guys how can i contact a pubg customer service about 2 months freeze cause ingame customer service only bot is answering me

[night cloak]

What’s the reason for contacting them @heady sapphire

[heady sapphire]

@night cloak my main account has been frozen for 2 months for no reason

[night cloak]

Frozen ? You mean it’s been suspended.

[normal fulcrum]

Screenshot?

[storm flume]

You can now access #emulator-chat and #emulator-support, @heady sapphire. Revert this at any time by sending .emulator in #481204134859505684.

[heady sapphire]

Temporarily frozen no reason

Never used hacks and i play pubg in phone only charge uc in emulator

[little holly]

@night cloak no I don’t say that’s my email I say it’s not my and I want unlink

[night cloak]

Click the “file claim” button @heady sapphire

[heady sapphire]

@night cloak only bot answers me

[normal fulcrum]

@heady sapphire Try #emulator-support for answers related to emulator

[night cloak]

@little holly please stop repeating the same query I’ve told you multiple times to contact in game support.

[little holly]

Nooo soory I understand wrong I tried unlink Twitter

Ok

[normal fulcrum]

@craggy blade Channel is temporarily unavailable

[heady sapphire]

@normal fulcrum okay will try

[raw edge]

Is anyone here

[normal fulcrum]

Yes?

[prisma heron]

So many cheaters in asian server.how can we play this game? We spend money for uc and open creates.why pubgm developers can create a better anticheat system.thia happened every season.im so disappointed plz share this to your developers.

[night cloak]

@prisma heron please post feed back in #old

[plain nimbus]

Don't I have a clan?

when I build a clan

[haughty cape]

Hi my account has been compromised and the hacked account linked to another account

[night cloak]

@haughty cape please refer to #faq 2.5

[errant plinth]

IAM play a game and IAM don't play hack

[polar marsh]

@errant plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[merry kiln]

@velvet vault too much desync

[normal fulcrum]

@plain nimbus What are you trying to say? Be more specific

[fallow turret]

Band tham full hacker team

[normal fulcrum]

@fallow turret I think you already got a reply in #discord

[fallow turret]

But they are hacker

[normal fulcrum]

So report them with a proof

[night cloak]

Video evidence a picture of stats shows nothing at all

Because even my stats are better then his and I’m pretty sure I don’t hack

@night cloak Please use #old for your feedback.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[median cargo]

@normal fulcrum Can you help me out? I just need a minute if you're listening?

[random burrow]

Hello i need help

[normal fulcrum]

Sure @median cargo

[trim nebula]

Hello

I am new

[random burrow]

I bought a new pub account and when i try to add uc it is getting 0

[trim nebula]

I want trade acc

Kk

[median cargo]

Do you know when is the PUBGM partner title registeration is opening again?

[normal fulcrum]

@trim nebula Trading is against ToS of Tencent and will lead to ban. Violating ToS of Tencent will lead to ban from this server as well

[random burrow]

I bought a new pub account and when i try to add uc it is getting 0
Please help me

[normal fulcrum]

Pubg mobile partner title is not something which can be received through some registration @median cargo

[random burrow]

I bought a new pub account and when i try to add uc it is getting 0
Please help me

[median cargo]

I saw it in their site, the requirements and all.

[normal fulcrum]

Trading is against ToS of Tencent and will lead to ban. Violating ToS of Tencent will lead to ban from this server as well
@random burrow

@median cargo Fake

[random burrow]

I bought a new pub account and when i try to add uc it is getting 0
Please help me

[median cargo]

Can it be achieved any time?

[normal fulcrum]

@random burrow Stop spamming

[random burrow]

Then help me

I paid 500$

[sharp onyx]

@random burrow Did you buy the account from someone?

[normal fulcrum]

No @median cargo. It is given by community to selective players

[random burrow]

To the seller

[normal fulcrum]

@random burrow Read my above message

[median cargo]

Can I raise my voice for it anyway?

[random burrow]

@sharp onyx yes from the store

[normal fulcrum]

Won't be helpful @median cargo

[random burrow]

I bought the account from store

[normal fulcrum]

@random burrow Stop asking questions related to account trading or you will be muted

[random burrow]

But i paid 500$ at the store

[median cargo]

My contribution to PUBGM cannot be ignored! They surely will reciprocate if I will be able to reach out to them.

[normal fulcrum]

Account trading is a violation to ToS of Tencent @random burrow

@median cargo Try in-game customer support

[median cargo]

Can we promote our YouTube here?

[normal fulcrum]

No advertisement allowed on this server

[random burrow]

@normal fulcrum i need my 500$ back

I bought it from official pubg store

[normal fulcrum]

@random burrow Contact the site from where you purchased the account. Asking the same question again will lead to mute. Consider yourself warned

[random burrow]

@normal fulcrum they sent me to discord

[median cargo]

Can I just talk to you for a while. It's like nobody wants to hear me out. I do not want promotion or anything I just want others to know what I have got for the community.

[normal fulcrum]

@normal fulcrum they sent me to discord
@random burrow PUBG and PUBG MOBILE are different. PUBG MOBILE doesn't have any store where they sell accounts. They fooled you

[random burrow]

Then how to get my 500$ back

[normal fulcrum]

@median cargo Sorry, no advertisement allowed. If you host any tournament or customs, you can use #tournaments or #matches

[median cargo]

So can we simply talk? I will tell you my achievements and you just respond with a heart or something. It will feel great. I feel empty.

[normal fulcrum]

Then how to get my 500$ back
@random burrow Contact the website support and don't ask questions related to account trading on this server

[median cargo]

Not here sir, anywhere!

[random burrow]

Send me contact of website support

[normal fulcrum]

@median cargo You can talk to other members in #pubg-mobile or #chat

[random burrow]

@median cargo yes bro tell

Whats the problem

They ard scammers

[normal fulcrum]

@random burrow Do you understand what I'm saying? PUBG MOBILE doesn't have any such website. Last warning. Stop or you will be muted

[random burrow]

Scammers they all are one

They sue peoples money

[median cargo]

It's okay! You're a good soul! If you will ever hear my name in the community. Just know I hustled for it. Love you mate for the gesture you showed.

[fervent lantern]

Türkçe bile bir yetkili var mı?

[storm flume]

Please do not use languages other than English, @fervent lantern. Refer to #735483472432594994 for regional communities.

[night cloak]

hey

[tribal siren]

Hello.. does bots in pubg mobile detect cheaters ?

[night cloak]

no

@spare bison

[spare bison]

ye sthis one

now ask for support

[night cloak]

can anyone help me to unlock my account

[spare bison]

how long has it been banned?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spare bison]

RIP to ur account bro

nobody can help u with that unfortunately

stop using cheats and play fairly

[olive relic]

Why my ping is unstable in europe?!! My connection isn’t bad like that 😕

[tribal siren]

Hello.. does bots in pubg mobile detect cheaters ?
@tribal siren anyone from support team please

[olive relic]

Why my ping is unstable in europe?!! My connection isn’t bad like that 😕
@olive relic hello, is any body here ?🤨

[foggy wolf]

@tribal siren what what

@olive relic buy fiber

[native olive]

@polar marsh when amd gameloop problem of bulidings disappearance will be solved ?

[olive relic]

@olive relic buy fiber
@foggy wolf Really?

[foggy wolf]

its the best option

[polar marsh]

@ancient geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden knoll]

What time will ancient secret update come

[finite karma]

Why do the enemies not get damaged when I shoot them

I only see blood but no damage

[dusky wigeon]

Myb u dint shoot them🤣

[finite karma]

I died 100000 times from this

[dusky wigeon]

Jk

Witch phone u have

Myb its laginn

[finite karma]

iPhone 7 Plus

[dusky wigeon]

Ahm

Probbly its laggy

?

[finite karma]

Some times

[dusky wigeon]

Amm idk

[finite karma]

K thx

[polar marsh]

@tiny jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic marsh]

differs from a ping to a ping @finite karma

[night cloak]

When are you going to open the report channel?

[dark cloak]

Hi I want better loot than what I get while opening crates.

[night cloak]

@night cloak when the current reports have been processed. Please know you need to have mee6 server level 10 to gain access to message in that channel.

@dark cloak it’s all completely random and we cba to help you.

[dark cloak]

I opened 15 crates and got two three shirts which I already have

And rest silver

[night cloak]

The game randomises it sorry.

[dark cloak]

No more then

[night cloak]

Why do the enemies not get damaged when I shoot them
@finite karma
It’s either you’re on high ping or because of the games desync

[dark cloak]

Enough crate

[night cloak]

@dark cloak Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

[quaint epoch]

Hello admins! Is SeaGM official/legit for recharging PubgMobile UC? They can recharge 8400uc for 90usd

Please kindly @quaint epoch me , as I want to recharge for xsuit today thanks

[night cloak]

@vivid merlin

[finite basalt]

How do i fix “ account has been logged in with a newer version of the game and can no longer log in with an older version please update to the newest version”. Help me

[crisp garden]

Repair game

[quaint epoch]

@finite basalt update all devices to latest versions

[polar marsh]

@near lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vivid merlin]

Hello admins! Is SeaGM official/legit for recharging PubgMobile UC? They can recharge 8400uc for 90usd
@quaint epoch No they are not, the only offical/legit sellers is either through the appstore or through midasbuy.

[silent acorn]

@night cloak Why is the suit upgrade not yet available?

[grand star]

How many spins get the xsuit ?

@silent acorn have you got the suit ?

[night cloak]

@silent acorn Which suit?

[grand star]

How many spins get the xsuit ?

[night cloak]

Unable to download maps and resources pack why

[grand star]

@night cloak how many try take to get that new suit x suit ?

@night cloak restart the pubg or clear data and caches

@night cloak you are only hope please help

[silent acorn]

@night cloak I meant X-Suit

[grand star]

@silent acorn bro how many try got the x suit ?

[silent acorn]

@grand star Use #chat

[grand star]

Sorry

[night cloak]

Not aware of the X-suit, unfortunately.

[silent acorn]

@night cloak So who should I ask ? and srry for ping

[night cloak]

Just ask here, if anybody knows the answer, they will reply you.

[minor verge]

I'm trying to complete desert tourist achivement
But the missions are not counting why?

[night cloak]

@grand star Found it. The 1 star set has 0.98% odds. Meaning, you will need to purchase up to 100 times to get the outfit.

[grand star]

@night cloak but I spend 10k uc 😓🥺

[minor verge]

Hey please any one help me
Why desert tourist missions are not counting

[grand star]

Sorry but the one start that one on bottom?

Ech star contain.0.98 Chance?

[night cloak]

@grand star You should get it within 6000 UC. Let me look into the details.

[normal flint]

Hi . I bought a gamepad which shoots DMRs really fast . Is using it going to cause me problems and even get my account B. A. N. N. E. D.

[night cloak]

@normal flint You risk up to 10 years ban.

[grand star]

@night cloak go ahead

[normal flint]

Thanks @night cloak

[minor verge]

I would quit the pubg game if no one told me how I could finish
Desert tourist achivement

[night cloak]

@grand star If you have spent 6000 or more UC, you should have gotten the X suit (1 star). Did you not?

[grand star]

Nope I don't have

But I need info about that star

With 5 stars how many uc take

[night cloak]

You need star fragments to upgrade the outfit.

Star fragments has this 11% odd, so one or more for up to 10 purchase.

[grand star]

Ohhh

[night cloak]

Some crates has 6-7% odd for stars. It shouldn't take more than 15.

[grand star]

Thats great

But its system if the user spend 6k uc user get x suit ?

Or random

[covert lark]

How do I make my clan succeed?

[polar marsh]

@covert lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@grand star 6K is the more or less the exact amount you need.

[grand star]

@night cloak thank you so much have a really great day night 💕 also I apologies if I disturb you

[night cloak]

No worries, and likewise.

not solved😭

[celest plank]

@night cloak I bought 6k uc didn’t get it

I spent 8.1k uc

[night cloak]

@night cloak wait patiently for a future update hopefully it fixes this.

[celest plank]

Also when I accumulate 5 luck it doesn’t give me the spin

[night cloak]

@night cloak

[sturdy plover]

Why is the 6x scope glitched sometimes, like u cant zoom it sometimes, and how can I fix

@night cloak do you happen to know?

[round flax]

yo your in game mic is broken fix please

[night cloak]

why it's showning 22h 23min??? Ancient Secret is arieved today.

[wraith brook]

@sturdy plover Post that in #old

[night cloak]

@night cloak I said wait for a future update I didn’t say which update 😉

@round flax post in #old

Every Player Who facing this login issue are Unlucky, we can't able to Play this Mode in our Main Account.H4Te u PUBGM😭

Please post your feed back in #old complaining to the community facing the same issue does nothing.

Can we control the movement of floating building in new update?

@night cloak can you got any update??

Yup

@night cloak today??

[pine wolf]

I want to unlink the Twitter account the hacked. I want to speak to any official or supervisor here

[night cloak]

Is the twitter account yours ?

[celest shadow]

You can download the Ancient Secret mode in the game, @night cloak @night cloak.

[pine wolf]

yes

my Twitter account was hacked

[night cloak]

You need to contact twitter about that.

[pine wolf]

i need unlink

from pubg

my Twitter account was hacked

[night cloak]

Please refer to #faq 2.8 @pine wolf

[pine wolf]

ok

[night cloak]

@celest shadow How can I download Ancient secret Mode in game???... please remove this notice first.

[pine wolf]

my problem is that my Twitter account was hacked and I want to unlinked to protect my account pubg mobile my security account the linked in pubg mobile this google play games which the hacker cannot access

[night cloak]

Contact in game support @pine wolf

I am Enjoing Ancient Secret on Log in Page..well done PUBG.

Refer to #faq 2.5

@night cloak please move to #old

[pine wolf]

Contact in game support @pine wolf
@night cloak I have spoken to them and my account has not been answered and is at risk

[night cloak]

You need to wait patiently. Also I suggested you contact twitter to get the hacker off of your twitter.

[pine wolf]

You need to wait patiently. Also I suggested you contact twitter to get the hacker off of your twitter.
@night cloak The hacker has changed all data. Username is e-mail

[night cloak]

Contact in game support. People who help you in #questions are only pubgm community helping other community members repeating your query doesn’t give us special powers.

[pine wolf]

Contact in game support. People who help you in #questions are only pubgm community helping other community members repeating your query doesn’t give us special powers.
@night cloak I created a new Twitter account with the same username and email. Will this help?

[night cloak]

no @pine wolf

[pine wolf]

@night cloak I created a new Twitter account with the same username and email. Will this help?
@pine wolf What time do I talk to them

[night cloak]

theirs not set time on when they'll answer they get a enormous amount of reports a day, due to the covid 19 crisis wait times are longer then usual.

[pine wolf]

theirs not set time on when they'll answer they get a enormous amount of reports a day, due to the covid 19 crisis wait times are longer then usual.
@night cloak thank you

[night cloak]

Hacker is linked there TWIITER in my pubg, so how can I know there Twitter account username??

contact in game support and request for the twitter account to be unlinked

@night cloak I completed this process. Hacker Twitter account unlinked in 90 days???

it can take 60-90 days.

@night cloak 100% there account will be removed from my PUBG??

i cannot say.

@night cloak ok, so who know this it will be 100% removed

no one can confirm that it depends on the tencent employee that looks over your ticket and if you've provided enough information to prove the accounts yours.

@night cloak which ticket??

the ticket you've made to get the account removed.

please wait patiently for in game staff to reply.

no I don't get any ticket

the customer support conversation is a ticket.

[visual yew]

😰😰😰help

<@&481161015728406538>

[night cloak]

please dont use the moderator role for in game questions @visual yew its only for emergencies

[visual yew]

@night cloak sorry 😐 😰

[night cloak]

have you clicked any links to get free uc or cheap uc?

@visual yew

[visual yew]

No

[polar marsh]

@native chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber walrus]

Hello guys

[visual yew]

I have 2 devices (ios / android)once I logged in android then it starts dont know what to

[night cloak]

@visual yew have you downloaded the update from the app store?

[visual yew]

Yes

[night cloak]

okay please post the screenshot in #old and wait patiently for a update.

[amber walrus]

At the gallery, whenever I try to collect the pharaoh avatar it does not let me and says "Requirement not met" why is that?

[north carbon]

Please add 100 hp targets in training mode like GFP

[amber walrus]

Even though I have all 5/5 items

[night cloak]

@north carbon feedback in #old please

screenshot of what you mean please @amber walrus

[north carbon]

Please nerf DP 28 it’s damage is too high and recoil is too low

[visual yew]

@night cloak what to do next

[amber walrus]

I would really appreciate the help @night cloak

[night cloak]

@visual yew wait patiently.

@north carbon feedback in #old.

@amber walrus please wait for a member of staff to assist you.

[celest shadow]

#old, @amber walrus. Please send a feedback regarding that in the feedback channel.

[night cloak]

Is anyone else pubg not working on iPad??

[wraith brook]

@night cloak Can u please explain ?

[amber walrus]

@celest shadow done

[night cloak]

Takes forever to load then when I’m able to login it won’t let me download any maps or resources, just says download error. I tried literally everything to fix it

[amber walrus]

any member of staff available rn?

[night cloak]

@wraith brook

[wraith brook]

@night cloak Is your connection OK ?

[night cloak]

Yea I checked my ps4 and cod mobile and both worked

@wraith brook

[wraith brook]

@night cloak Refer to subpoint 4.12 of #faq . It may help in downloading maps

[night cloak]

And what about resources? @wraith brook

I’m on iPad not android

@amber walrus what else do you need help with?

Also it works on my phone but not my iPad which is weird @wraith brook

[amber walrus]

I only have a problem with collecting the avatar

I mean it says 5/5...

[night cloak]

@night cloak have you tried repairing

Yes multiple time @night cloak

@amber walrus you've been answered please wait patiently for it to be fixed.

[wraith brook]

@night cloak What message you get when trying to log in ?

[night cloak]

Even reset connection, deleted and installed again and nothing happened

It just takes forever to login, no message but I have a screen shot

@wraith brook

[wraith brook]

You sure you repaired ?

Try once again

[amber walrus]

But I could not post the picture!

[night cloak]

Ok I will @wraith brook

[wraith brook]

This problem usually gets solved by repairing

[amber walrus]

Can you unlock the chat restriction for me at the feedback-bugs channel?

So I could send the picture of what I mean

[night cloak]

@wraith brook i select all?

[amber walrus]

@night cloak it says slowmode is activated can you remove it

[wraith brook]

@night cloak First one is enough

[night cloak]

@amber walrus you should be able to send a attachment with it and no i cannot remove the slow mode wait for the time to end and send it again.

[amber walrus]

@night cloak It's not letting me send an attachment

[night cloak]

because of the slow mode you'll need to wait for the timer to finish.

ill post it for you @amber walrus

[amber walrus]

Yes please do so!

[old gorge]

Please improve Asia region for Pakistan

[night cloak]

@wraith brook is this wait time normal?

Don’t mind the background noise

@old gorge #old

[old gorge]

Ok

[night cloak]

@visual yew they have no solution for this issue, forget you account

@night cloak Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

device model? @night cloak

iPad 7th gen 2019 model @night cloak

[amber walrus]

@night cloak Thank you.

[night cloak]

have you tried a uninstall and reinstall @night cloak that wait time is no where next to normal.

Yup I did @night cloak

Thinking about resetting my iPad

@night cloak whats the battery percent on the ipad?

42% @night cloak

how much storage have you used

@night cloak

hmmm low battery and alot of storage used

if you wouldn't mind a reset on your iPad please do try it.

I will, can i pm u since it might take a while?? @night cloak

just @ me here im always lurking

Ight bet bro

good luck sorry for the inconvenience.

No worries

[wraith brook]

@night cloak Clean up some storage

If possible

[night cloak]

a reset will do that.

Let me delete cod mobile first then I’ll try, if it don’t work ima reset

ight

[marsh crest]

Is there any authorized person

[sand wedge]

hello

[night cloak]

Some youtubers are asking they get 0.19.15 update today.

[sand wedge]

I want to speak with a support representative

[wraith brook]

@marsh crest How can we help if you don't state a problem ?

[marsh crest]

Pubg mobile cheater report?

[night cloak]

@wraith brook @night cloak y’all gon hate me but, I tried my hotspot and it worked. So ima just reset my WiFi then. Thx for helping and my bad for the trouble 😂

[sand wedge]

I want to speak with a support representative pls

[marsh crest]

@vivid merlin

[storm flume]

Hello, @marsh crest!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sand wedge]

pls help me here

[night cloak]

Lol all good @night cloak no hating here 👍

@sand wedge state your issue please

[worldly basin]

Where can I complain

[night cloak]

@worldly basin #old

[sand wedge]

I want some help. Where can I find help?I want some help. Where can I find help?

[night cloak]

@sand wedge please don’t spam simply state your issue and someone will try help.

SEASON 15 LEAKS are arrieved but no any soltion for our log in issue, great pubg.

@night cloak please stop

Sultan you andriod user? @night cloak

@night cloak yes

Try downloading from ofiicial pubg website and check if it works

[celest shadow]

@sand wedge, how may I help you?

[night cloak]

@night cloak alredy done

[polar marsh]

@sand wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak downloaded from, Playbstore and Pubg website

@night cloak why I stop??because I am right??

@night cloak pretty sure I’ve told you multiple times now but I’ll say it one more time If the update does not work please post your screenshot in #old and wait for a new update just because there’s season 15 leaks doesn’t mean they’re not working on your issue the tencent staff are made up in groups some code some design some plan some manage community.

@night cloak some users are posting there screen shot from a month, still there issue are not solved, how can I trust on pubg after see this??

You need to contact in game Customer service.

[golden knoll]

Will we ever get ranked arena back?

[storm flume]

We currently do not have a specific release date for the upcoming update, @golden knoll. Once we do, we will publish further information in #news.

[cerulean zinc]

Season 7 pubg theme?

[lucid breach]

My Facebook account is linked with Gmail in pubg and my fb account was hacked... If I open with Gmail then same I'd will open or new

[night cloak]

If you have not linked your gmail to the ingame email login feature it won’t load your old

[lucid breach]

Already linked with Gmail in game

Then Will same I'd open?

Please give me suggestion

@night cloak

[night cloak]

Yes if you’ve linked it to that account it’ll login to that account.

[lucid breach]

@night cloak Thank u

[night cloak]

👍

[polar marsh]

@tender pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ionic cloak]

hi
how I can get pubg partner tittle?

[night cloak]

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it, @ionic cloak

[ionic cloak]

@night cloak ok can you told me some tips can help me to get it?

[night cloak]

I’m sure @night cloak can give a-little more insight.

[winter bronze]

My game getting crashed after 10 min again n again from today after the new mode.

[night cloak]

@ionic cloak You need to be a content creator.

@winter bronze is that on emulator

[winter bronze]

@night cloak no its on mobile.

[storm flume]

Please refer to subpoint #4.7 in #faq for further information, @winter bronze. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

please show version in this photo, he has 0.19.0.13907 and I have 0.19.0.13918 why??? global versions are not same??

It may be a old photo @night cloak

[ionic cloak]

@night cloak I have more than 400 hours live stream in bigo live and videos in instagram is this acceptable or should the content be on facebook and youtube ?

[storm flume]

Please refer to subpoint #6.1 in #faq for further information, @ionic cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Also for future reference @ionic cloak this is a discord question so use #discord 👍

[tawdry finch]

When is it getting fixed🙁

[night cloak]

you're already answered about that

[tawdry finch]

Any news on new update when it’s coming ? Because you guys are in touch with tencent staff than us

[night cloak]

@tawdry finch Yes you are right

There's no information about that.

most likely within a week.

[tawdry finch]

most likely within a week.
@night cloak great

[night cloak]

season 14 is worst for me in my PUBGM history

[tawdry finch]

See keep giving us hope and good news like that @night cloak

I just wish it fixes

[night cloak]

“Most likely” no promises.

[tawdry finch]

“Most likely” no promises.
@night cloak why

[night cloak]

You just broke his heart @night cloak

Because> There's no information about that.
@night cloak

@night cloak my also

A patch is meant to be global

@night cloak Is that final an update is coming in week??

*in a week.

[wraith brook]

When Erangle 2.0 beta coming????

[night cloak]

Soon ™️

Tm stands for tomorrow?

[ionic cloak]

I wanna ask can I buy the M416 glacier directly without opening the classic box?

[night cloak]

No you cannot @ionic cloak

[warm dove]

From where we will get stalber uaz

[night cloak]

There's no stalber uaz

[wraith brook]

Wdym by soon

[ionic cloak]

I started playin pubg in 20-22/7/2018 and spent a lot of money on classic boxes didnt get it
is it possible that there a problem in my account?

[wraith brook]

@ionic cloak There is problem ........it's ur luck

[willow portal]

solutions ?

[night cloak]

wait for an update.

and contact in game Customer Service.

[ionic cloak]

@wraith brook ok tnx🤦‍♂️

[night cloak]

@night cloak hey can u just tell me when is the beta pubg mobile 1.0.0 update coming?!

Keep an eye on #news

[wraith brook]

Soon

[night cloak]

my friend have 0.19.5 beta version

[wraith brook]

How??

[night cloak]

I don't know

wait I am asking him for screen shot

FYI, beta program for 0.19 has already been closed.

@night cloak bro will beta 1.0 get announced on pubgmnews ???
Also???

@night cloak @wraith brook

[vagrant forum]

Yes, @night cloak.

[night cloak]

Ok

Some saying that beta 1.0 can come today
🥰
Or maybe within this week😬

[feral relic]

I also have beta 0.19.5

[night cloak]

Waiting for beta!

[feral relic]

Yes

[night cloak]

Can only beta testers play it ?? Or everyone?@feral relic

[wraith brook]

@night cloak You need to register

[feral relic]

I think everyone bcoz you can download it from a website

[night cloak]

Oh

[feral relic]

Wait I will share the link

[night cloak]

Okk thanks

[wraith brook]

@feral relic Not everyone

Only selected ones

[feral relic]

I didn't filled the form still I have beta

[night cloak]

Bro but beta is available

Hm

Anyone can play the beta but you cant be a beta tester.

@night cloak okk

[wraith brook]

Where beta available ???

19.5

[night cloak]

@night cloak plzz bring beta 1.0
Waiting for it!!!!!

[feral relic]

Yes

[night cloak]

Its an update in game.

Patience It will be releasing soon.

[wraith brook]

Oh I haven't received it yet

And these guys saying it beta

[feral relic]

Anyone can download and play i think

[night cloak]

@night cloak how many chances of releasing today??!!!
Plzz just tell % chance plz

[feral relic]

Yes plz

@night cloak plz

[night cloak]

Plz rock bro

0%

IDK about that.

Ok

[feral relic]

😑

[night cloak]

@night cloak Rocked😂

all I could say is to wait.

[feral relic]

Till?

[night cloak]

Ok

Till?!

[feral relic]

Wait till?

[night cloak]

Wait till?!

it release

[feral relic]

😑

[night cloak]

Lol

[feral relic]

Popat

[night cloak]

😂

[feral relic]

Wait till which day/date

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[feral relic]

Bas ye sun na baki reh gaya tha

[storm flume]

Please do not use languages other than English, @feral relic. Refer to #735483472432594994 for regional communities.

[night cloak]

Rock bro is not telling a single hint😭

[feral relic]

Ok

😭

@night cloak please

[night cloak]

use #pubg-mobile

Is pubg mobile beta news also announced in #news
I never saw any beta news there🤔

[vagrant forum]

Don't flood the chat for stupid reasons.

[night cloak]

Ok

[feral relic]

@night cloak come at #pubg-mobile

[night cloak]

https://discordapp.com/channels/393088095840370689/481197473403240451/714326641618452510
here's your answer

[vagrant forum]

You have been replied already, you may move over to a discussion channel : #chat and #pubg-mobile.

[night cloak]

Okk

Thanks I will keep an eye on pubgm news
Hope 1.0 beta releases soon

Hi. I just want ask if pubg knows there is hackers and cheaters almost every match or pubg who sells the hack.
Pubg do Nothing serious about hacker

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bright atlas]

How can I know where did I spend my UC
I DON'T HAVE ANY IN GAME MAILS ??

😫

[reef wolf]

Bonus challenge redemption store is not refreshed since 22 days when will it refresh ? It's not fair ... Pubg concentrates only on outfit and uc sucking

😒

[gaunt hinge]

For Me also bro @reef wolf

[wraith brook]

No conversations here

[bright atlas]

How can I know where did I spend my UC
I DON'T HAVE ANY IN GAME MAILS ??
@bright atlas
#questions ???????

[gaunt hinge]

When it will be refreshed anyone tell me???

[dull swift]

UC wont refresh i think cuz mine its been month it didn’t refresh but for the clothing yes

[tawdry finch]

From where I can download and try beta version ?

[gaunt hinge]

Tomorrow are you sure ? @night cloak

No iam waiting more and 20days but it not refreshing @night cloak

How to solve is problem @night cloak

[tawdry finch]

From where I can download and try beta version ?
@tawdry finch anyone ?

[raw umbra]

5186079413
My friend's account is hacked plz help

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @raw umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tawdry finch]

5186079413
My friend's account is hacked plz help
@raw umbra customer support

[gaunt hinge]

I already reported they didn't reply me @night cloak

[tawdry finch]

Samd message to them@tawdry finch And@raw umbra
@night cloak what

[gaunt hinge]

Okey @night cloak

[bright atlas]

How can I know where did I spend my UC
I DON'T HAVE ANY IN GAME MAILS ??
????

[night cloak]

You cant view that.

[bright atlas]

@night cloak
I have lost some UC
BUT
I DIDN’T SPEND ANY!!!!!!!!

[storm flume]

You can contact the customer service via the game settings, @bright atlas. Refer to subpoint 5.3 in #faq for further instructions.

[bright atlas]

@storm flume

I did But no any response since 29.7.2020

[lucid breach]

@night cloak my fb account is linked with Gmail

[night cloak]

@lucid breach ??

[celest shadow]

What?

[night cloak]

@bright atlas you might have accidently spend those.

[lucid breach]

@night cloak my Facebook account is linked with Gmail and my fb account was hacked.... If I open with Gmail account then same account will open or new

[bright atlas]

@night cloak
If that is true
L should get in game mail
Right !!!!!!

[celest shadow]

We do not deal with account related issues here, @lucid breach. Please contact the in-game customer service to seek further assistance. Refer to sub point 2.8 in the #faq channel for social media accounts support.

[urban jasper]

Any estimates for cost of obtaining the new Pharaohs suit and upgrade to max?

[lucid breach]

@celest shadow okk

[lyric carbon]

Cheater report user: ‎ ياسرST丨 id: 5702186344

[storm flume]

Hello, @lyric carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lucid breach]

Give me a link of in-gme@celest shadow

[storm flume]

You can contact the customer service via the game settings, @lucid breach. Refer to subpoint 5.3 in #faq for further instructions.

[prime raft]

Somebody can help me please

[night cloak]

@prime raft wait for un update,i am wating from 15 days, and some users waiting from 1-2 Months.

[celest shadow]

Please avoid sharing your account details to third-parties or to any unknown websites, @prime raft. Please wait till the next update for it to be resolved.

[prime raft]

@celest shadow yes there some body was hacked my game account

[celest shadow]

I suggest that you change your social media account passwords and enable two-factor authentication, @prime raft. There is not much we can help here.

[night cloak]

Dm advertising

[prime raft]

@celest shadow okay thank you, but i can't open my account right now

[celest shadow]

Please send this to #discord, @night cloak.

[night cloak]

Mam from 5 days am trying to recover my pubg account but i can't I really feeling very bad for that & need your support @lime juniper

[celest shadow]

@prime raft, you will need to contact customer service for further assistance.

[prime raft]

@celest shadow Thank you

[celest shadow]

Hello, @night cloak. It'll be nice if you ping us instead. For account related issues, please contact the in-game customer service. We do not deal with those here.

[night cloak]

@celest shadow I do follow every step in ingame customer service but I didn't get my id back

[wraith brook]

Patience

[fossil iris]

@celest shadow wen you tell people to contact customer service you know 100% the not answer and if they do it be bay boot

[night cloak]

@fossil iris BOT

[fossil iris]

Bot

Ya

[night cloak]

Ya

[fossil iris]

Loool

[celest shadow]

You will need to wait for a support agent to reach out to your support ticket, @night cloak. That would take a while and being patient is highly recommended.

[night cloak]

@celest shadow opponent's flag is not showing in kill feed its a bug right?

@celest shadow am waiting from 5 days am not using that account for Only for playing am also a streamer what can I say to my 100k subscribers please tell me.

Tell them you’re waiting to hear from customer support regarding your issue.

It’s your channel so you tell them as you please.

[celest shadow]

It is not a bug, @night cloak. It was intended.

https://discordapp.com/channels/393088095840370689/481197473403240451/730708033847689288

[night cloak]

@celest shadow but why

@fossil iris the bot will reply for so long if you describe your issue probably you’ll be contacted by a employee.

Remove that screenshot @night cloak

[celest shadow]

We're trying our best to assist everyone on the current issue you are facing, @night cloak. We are aware of it since we received multiple similar reports of such notice. I urge you to be patient till a patch or update resolves the aforementioned issue.

I understand your frustration, and concern for your viewers and for you to stream content for them. At the moment, if you wish to continue doing so, you may create a temporary account while waiting for an upcoming patch or update.

[night cloak]

@night cloak why sir??

@night cloak I @celest shadow but I lost my fb account then what should I do?

@night cloak It will be fixing in the next version: https://discordapp.com/channels/393088095840370689/481197473403240451/730708033847689288

@night cloak thx for that info

@celest shadow you too

[celest shadow]

Looks like I may have missed that announcement, thank you, @night cloak.

Forgive me for delivering an inaccurate information, @night cloak.

Have you lost access, @night cloak? You may contact Facebook Support to recover your account.

https://www.facebook.com/help

[strange sonnet]

Almost 2 weeks but the bonus challenge shop hasnt refreshed

[night cloak]

@celest shadow I have the Facebook id but the fb authentication has been glitched

@celest shadow it's redirect to another pubg id

[celest shadow]

Can you still log in to your PUBG MOBILE account, @night cloak?

In addition to that, do you have a second social media account linked to it?

[night cloak]

Second id linked but id pass not remembered

I already sent proper information to error mam

But I unable to recover without your team help

[cinder mist]

Hallo sir

Please help me, i cant login to my Account.I think someone stole my account cheter only frends and account through phising website and use ilegal program.Here my account detail
ID:5120519954
Email: [e-mail]
Username:'ASA'×Sirup

Please check my account and help me to take back my account Regard
Me Muhammad Rifqi hidayat
Email to support pubg sample

[celest shadow]

Which second social media account is linked to your PUBG MOBILE account, @night cloak?

[night cloak]

Twitter

@night cloak it provides people in this server with your confidential information.

[celest shadow]

Can you try changing your Twitter password by using the "Forgot Password" option, @night cloak?

[night cloak]

@cinder mist please contact in game support we cannot help with account related issues.

[cinder mist]

What's contaknya

[night cloak]

Contact?

[cinder mist]

Yes

[night cloak]

The Twitter id is too old I didn't remember the user name & without username I can't forgot the pass

@night cloak ok

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @cinder mist. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak but when I get my ticket??

[cinder mist]

Help me

[night cloak]

You already have one from the looks of it

[cinder mist]

I cant join to my account

[celest shadow]

Do you remember which email your Twitter was linked to, @night cloak?

[night cloak]

@cinder mist you’ve been told what to do please follow the instructions given

Please refrain from repeating the same query @cinder mist

[cinder mist]

Help me please

[celest shadow]

If you want, you can email [e-mail], @cinder mist.

[night cloak]

@celest shadow No mam the pubg account is too old from season 2

[limber flare]

When will the damn tdm bug be fixed?

[celest shadow]

You can join the PUBG MOBILE Indonesian Discord Server for further assistance, @cinder mist.

https://discord.gg/NncGz98

[night cloak]

@night cloak you need to talk to customer support we do not help with account related issues.

Which bug @limber flare Please report it in #old

[limber flare]

@night cloak nothing loads. Not guns, players or even players name. It is really common. And I don't want to get hit by 6 hours cooldown there

[celest shadow]

Noted, @night cloak. So are you saying that someone accessed your Facebook account and unlinked PUBG MOBILE?

[limber flare]

@celest shadow lol that is not possible. Unlinking is not possible even if someone removes it from the fb apps linking. I call BS

[night cloak]

@limber flare Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.

[limber flare]

Bruh

[cinder mist]

Help me please 😭😭😭

[limber flare]

@night cloak nothing loads. Not guns, players or even players name. It is really common. And I don't want to get hit by 6 hours cooldown there
@limber flare I need answers please

[night cloak]

You can contact in game support to have a hackers social media removed. Removing your own is temporarily unavailable

@limber flare which device do you play on I just played tdm about 30 minutes ago.

[limber flare]

Galaxy M20

[cinder mist]

😭😭😭🐒

[wheat carbon]

I lost 2 premium create from inventory

[cinder mist]

Please help me

[night cloak]

@cinder mist please move channels you’ve been answered.

@celest shadow last time my fb account got hacked but after 24 hours account recovered but after 6 days my pubg account automatically got logout & after I can't login with that fb account

[storm flume]

You can contact the customer service via the game settings, @cinder mist. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@wheat carbon contact in game support we do not help with account related issues.

[limber flare]

I know. It loads sometimes but mostly I am just jumping around without being able to do anything @night cloak

[night cloak]

@limber flare you’ll need to report it in #old we are community and cannot fix bugs.

[celest shadow]

What happens if you attempt to log in to your PUBG MOBILE account through Facebook, @night cloak? What error or notice do you receive?

[rapid venture]

@onyx cairn beta discord link

[limber flare]

Yeah ik @night cloak. But you ever experienced it?

[night cloak]

Facing this problem on my iPhone 11

Make a new pubg account

No I have not I’m a iPhone user barely experience any bugs.

[limber flare]

Lucky you. Thanks

[night cloak]

@celest shadow new account page

@night cloak it looks like you’re having a connection problem.

[rapid venture]

Beta 1.0.0 ?

[celest shadow]

@night cloak, it creates a new account?

[cinder mist]

What contacts developer PUBG

[night cloak]

If you want, you can email [e-mail], @cinder mist.
@celest shadow

@celest shadow pubg mobile asking me to type a new account name

[celest shadow]

Did you, by any chance linked an email/phone number to your PUBG MOBILE account, @night cloak?

[night cloak]

@night cloak can you try repairing your game and charging your device and see if this problem still continues.

@celest shadow No But I have unlimited proof because am playing onstream on YouTube from 2018 with using that pubg account

[cinder mist]

Help me please 😭😭😭

[celest shadow]

I understand that you own the account, @night cloak. Please understand that we do not deal with account related issues here Odisha. I'm doing my best to assist and picking out possible solutions to help you get back to your account.

Unfortunately, I do not see any possibilities of you logging back in since you do not have any other methods. Twitter is your best chance, if possible—please work on recovering your old Twitter so you can log into your PUBG MOBILE Account.

[night cloak]

But I didn't have the Twitter username @celest shadow

[reef cedar]

Will pubg get banned?in india

@anyone

[night cloak]

@celest shadow Can You Please Tell me About The username because If I Have the username I forgot the password

@reef cedar nope

[reef cedar]

@night cloak just go to ur twitter acc and check it dude

[night cloak]

@night cloak Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[reef cedar]

Everyone is having a Twitter name

[raw edge]

Beta registration out ??

[reef cedar]

Who ur playing with

@raw edge r u Piyusg-15?

Piyush-15

[night cloak]

@raw edge nope

[raw edge]

@night cloak ok bro

[night cloak]

@night cloak ingame customer = bot replying

@night cloak can you pin the link for the beta registration link please.

@reef cedar You can ask about that in #pubg-mobile or in #chat

@night cloak when I go to gameexp site there is no form for registration for beta tester

[celest shadow]

I'm unable to help you with that, @night cloak. You will need to do your best to find the email or username for the Twitter account if you wish to gain access to your PUBG MOBILE account. As mentioned, you may also contact the in-game customer service. You will have to be patient till a support agent reaches out to your issue.

[night cloak]

@night cloak no need for that.

[reef cedar]

will pubg make PUBG india or something like KrJP

[celest shadow]

Absolutely not, @reef cedar.

[night cloak]

If the program is currently closed, new applications will be accepted again in the future.
@night cloak you need to wait.

[reef cedar]

So they will get another contract or something and remove Tencent games?

[night cloak]

Ok

[reef cedar]

So it won't get banned in india

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @reef cedar.

[reef cedar]

XD

[night cloak]

@celest shadow mam am trying & trying but sadly from 5 days bots replying me in your ingame customer service literally am too sad 🙁

[celest shadow]

#activities, @reef cedar.

[storm flume]

Please refer to this channel's pinned messages for further information, @reef cedar:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[sour siren]

This is not getting refresh since 2 weeks

[reef cedar]

@celest shadow mam am trying & trying but sadly from 5 days bots replying me in your ingame customer service literally am too sad 🙁
@night cloak
Search on google
Pubg in game services Contact

;<3

[celest shadow]

Unfortunately, it is how it is, @night cloak. You will need to be patient, and due to the COVID-19 crisis—waiting times may be longer and responses may be delayed.

[night cloak]

Beta pubg m 1.0 did came today
This time it's taking too long
In 0.19 it came on 24th may
This time 1 month left for global update still beta didn't came today😭

[reef cedar]

Iam conquer or

[sour siren]

Can someone help me???

My bonus challenge redeem rewards are not getting refreshed since 2 weeks what should i do??

[night cloak]

@sour siren wait for it to refresh.

[tardy crescent]

Why I face high ping in Bangladesh ? (Aisa Server)

[sour siren]

How much time?? I waited for 1min @night cloak

[night cloak]

I have no idea about that.

[somber birch]

It's been 3 weeks but still battle shop reward is not refreshed

[sour siren]

Yes

[tardy crescent]

I have no idea about that.
@night cloak my question answer ?

[night cloak]

It's an issue from you internet

[tardy crescent]

It's an issue from you internet
@night cloak
No sir. I have stable internet connection. (Data + WiFi both)

[somber birch]

@night cloak then can show the screenshot that it has refreshed fr your account

[night cloak]

I dont have that.

[somber birch]

Where are the pubg officials
I wanna talk to them

[night cloak]

@tardy crescent try doing a speed test and check the jitter and latency

[willow portal]

Account has been logged in newer version issues

[night cloak]

@somber birch contact the PUBG MOBILE Indian server.

[willow portal]

How to login my id

[night cloak]

@somber birch they’re in customer support you can contact them there.

@willow portal You have answered multiple times about that

[somber birch]

@night cloak where is the pubg mobile server

[night cloak]

https://discord.gg/pubgm-india

[leaden bone]

Does anyone know which countries bonus challenge is available?

[tardy crescent]

@tardy crescent try doing a speed test and check the jitter and latency
@night cloak okh I am giving SS from ocla

[shrewd ether]

When will the crew challenge registrations open?

[tardy crescent]

First 2 pics of WiFi connection
Second 2pics of Data Connection

[cunning ruin]

When will this season end precisely? The date please

[plucky mesa]

my phantom crate event is not opening
it is giving option of go and when i click on it nothing happens

please ping me when u have reply

[bold dagger]

Anyone can help me to fix account has been logged in with a newer version of the game and can no longer??

[celest shadow]

Do you mean the Pharaoh Crate that you can get from the Spawn Island, @plucky mesa?

[forest frigate]

PUBG mobile beta version available erangel 2.o?

[wraith brook]

@forest frigate Beta still to be released

[fair raven]

Some one pls help me I m not able to talk with my teammates as I can hear my teammates sound

[cinder mist]

Help me

What's contac developer pubg

[storm flume]

You can contact the customer service via the game settings, @cinder mist. Refer to subpoint 5.3 in #faq for further instructions.

[cunning ruin]

Rockkk

[night cloak]

@fair raven restart the game, and if you're using Wi-Fi try using a DNS.

[cunning ruin]

When does this season end please the end date

[night cloak]

@tardy crescent try using a DNS

[fair raven]

I have already do this but this didn’t work

[cunning ruin]

What's that supposed to mean

[night cloak]

wait

[tardy crescent]

@tardy crescent try using a DNS
@night cloak okay. Let's me try

[night cloak]

@white crane it wont.

[fair raven]

I am using headphones but this is also not working pls help

@night cloak it didn’t help

[cerulean zinc]

Voice issues?

[fair raven]

@N@cerulean zinc yes

[cerulean zinc]

Which device?

Poco?

[tight grove]

Hey guys

[night cloak]

09/12/2020 @cunning ruin

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tight grove. Remember to read through #faq before asking questions in the support channels.

[fair raven]

I m using iPad Air 7th generation

[cunning ruin]

@night cloak thanks, guess I can go ace this season too 😈

[cerulean zinc]

U can’t use mic, speaker or stuff?

[shrewd ether]

Y isn't my clan level increasing after the new update?

[fair raven]

@cerulean zinc what do u mean

[shrewd ether]

Also I'm not able to rename it

[cerulean zinc]

What Sound issue u got

[fair raven]

@cerulean zinc I can hear my teammates voice but my teammates can’t hear my voice

[cerulean zinc]

Tried Client Repair?

[fair raven]

@cerulean zinc no

[cerulean zinc]

Do that

[fair raven]

@cerulean zinc thnx

[cerulean zinc]

Yw

[fair raven]

@cerulean zinc let me do

[shrewd ether]

Y isn't my clan level increasing after the new update???

[cerulean zinc]

@night cloak help em

[celest shadow]

Your clan members will need to complete daily clan trainings, @shrewd ether.

[shrewd ether]

We r doing it indeed

I cant even rene it now

[night cloak]

@cerulean zinc I can hear my teammates voice but my teammates can’t hear my voice
@fair raven buy a better headset or device

[shrewd ether]

After the update I set a clan tag

Since then

I'm facing

This issue

[fair raven]

@night cloak I have used my all headphones

[cerulean zinc]

@fair raven what client repair options u got?

[fair raven]

@N@cerulean zinc it works

[cerulean zinc]

Good to hear,

[fair raven]

@cerulean zinc thnx for giving ur time

[shrewd ether]

Can anyone help mee 🥱

[celest shadow]

Send a feedback report in #old, @shrewd ether. Include screenshots or videos.

[shrewd ether]

Kkk

Tq for it

[plucky mesa]

Do you mean the Pharaoh Crate that you can get from the Spawn Island, @plucky mesa?
@celest shadow yes but i cant open them it says event hasn't started yet

[celest shadow]

That's correct, @plucky mesa. Keep the crates for now, you can open it once the event starts. Worry not.

[plucky mesa]

so that means i cant get the keys either

i am so confused

or can i get the keys somehow

i dont understand whats the event exactly

can u please help @celest shadow

and sorry for pinging u a lot

[celest shadow]

Hang on a minute, @plucky mesa.

[plucky mesa]

ok

please ping me again when u reply

[celest shadow]

@plucky mesa

It seems like the event for the Pharaoh's crate has started. You can find the Pharaoh's Keys in Erangel and it is possible to find 1 key per match.

[plucky mesa]

this thing is not opening

how did u open it

[celest shadow]

You will need to get the Pharaoh's crate and a key, @plucky mesa.

[plucky mesa]

where can i get key in erangle?

[celest shadow]

You can read about the event in the screenshot.

It might be randomly spawned across Erangel or in the temples, @plucky mesa. I'm not quite sure of that yet, however it is possible to find at least 1 key per match.

[plucky mesa]

ok i will try if it doesn't open after finding the key i will contact here again

[bold dagger]

Anyone can help me

[plucky mesa]

no it is not opening in any of my id

[celest shadow]

You need to find the keys in Erangel, @plucky mesa.

[plucky mesa]

found 1

still it is showing event not yet started

[celest shadow]

You'll just have to wait for now then, @plucky mesa.

[tawdry jasper]

Hello company pubg mobile I do not know why my account was suspended even though all heve not committed any question to your laws hope that you will respound to me as soon as I need my account and I cannot spend my day without playing I hope that you payAttention to my request and wait for reply impatiently
RBGツ3DNANOOH
ID:5588751845

[shrewd ether]

When will the crew challenge registrations open???

[polar marsh]

@tawdry jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@shrewd ether No information about that yet, keep an eye on #news

Why bonus challenge reward aren’t refreshed ?

[storm flume]

Please do not use any other language aside from English, @keen spoke. Refer to #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @keen spoke. Remember to read through #faq before asking questions in the support channels.

[slow roost]

someone help me with the microphone issue

i cant talk to my friends nor hear them

[polar marsh]

@fervent lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wide lake]

When i try to collect my reward i receive this msg “Requirment not met”

[night cloak]

@bold dagger wait for next update.

[gaunt hinge]

When it will be refreshed@night cloak

[hidden knot]

I just want know that ....
Which rewards are there in Day vs. Night Event .....?

[night cloak]

@gaunt hinge i dont know, I am also an user.

[heavy vortex]

@hidden knot the crates below have the rewards

[gaunt hinge]

Anyone know ? When it will be refreshed iam waiting for more than 20days

[hidden knot]

@heavy vortex ok....

[gaunt hinge]

Tell me bro @hidden knot

[glad citrus]

@gaunt hinge
No

[dusty tree]

I want to buy using Google Survey rewards but when I try to buy, it says insufficient balance and it shows my other email which I haven't used for my account, what should I do?

[amber cedar]

@dusty tree first remove other gmail account from ur device. Then try to purchase

[lilac sparrow]

Hello, why isn't the India Bonus Challenge store updated?
Maybe someone knows when it will be updated?

[dusty tree]

Will try@amber cedar

[night cloak]

No one knows when it’ll update just wait patiently please. @gaunt hinge @lilac sparrow

@wide lake seems to be a bug someone else had the same issue please report it in #old and wait patiently for it to be fixed

No one knows when it’ll update just wait patiently please.@night cloak

[lilac sparrow]

@night cloak okay, thanks

[rancid scaffold]

wtf is wrong with this new update(Pharoah arrived) ? First it lags way too much... Frame rate fluctuates and now it's got connection problems I was driving and my ping was normal then suddenly I was unable to get out of vehicle but I could still drive it and then I got a notification " match server error" it sucks just reduce the game size and fix lag, previous versions and hackers before updating PhaRoAh modEs 🙄ffs why aren't pubg developers doing something about it for more than one year now

[little holly]

Please anyone here can help me

@night cloak

[night cloak]

@rancid scaffold can you please post feed back in the #old channel please and thank you.

I can most certainly try @little holly

guys may someone please help me? 😦

[little holly]

How many times can unlink like I'm I'm unlink Twitter and than add account and unlink can do it?

[rancid scaffold]

@night cloak sure but it doesn't matter lol I Un installed the game already

[night cloak]

please someone help me

@night cloak please state your issue I cannot help if you don’t tell me what’s wrong.

[pure sail]

Unlinked but why 6 days

[night cloak]

Describe your issue in alittle more detail please @pure sail

ok my region is Germany but i live in jordan ,,,,,,,,,Eid Adha Pack "30 UC" shows in the lobby and when i press go nothing happens 😦

@little holly you’re trying to online a social media from your account ?

[pure sail]

@night cloak My twitter account is hack so Pubg unlinked but time show days ...

[night cloak]

i want open the pack 😦 i have like 5830

[little holly]

@night cloak I'm now don't know what to do because if that guy hacker my account he will unlink Facebook and I can't open my account

[night cloak]

@pure sail it may take six days for it to fully unlink.

@little holly no one can unlink social media’s if they are not the real owner it’d be incredibly hard for them to prove its there account.

[pure sail]

@night cloak not quickly unlink ... This is problem please help to quickly unlinked my twitter account in pubg

[little holly]

No because he's have my account

[night cloak]

ok my region is Germany but i live in jordan ,,,,,,,,,Eid Adha Pack "30 UC" shows in the lobby and when i press go nothing happens 😦
@night cloak .

[little holly]

@night cloak I'm unlink Twitter now and not need email or anythink

[night cloak]

i want that event please 😦 1 day left

[little holly]

Why

[restive forge]

There is a content creator who cheats on your game and I have pictures where I can send them

[night cloak]

i want this car so bad

@sand path @celest shadow I’m off to bed can you take over please and thank you ❤️

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @restive forge:

:white_small_square: http://bit.ly/37Lgfbm

[little holly]

I think now he's easy to unlink my Facebook

[celest shadow]

Events are region based, @night cloak. You cannot get other regions event.

[sand path]

There is a content creator who cheats on your game and I have pictures where I can send them
@restive forge
Video?

[night cloak]

but i cant change my region even 😗

😦

[storm flume]

You can contact the customer service via the game settings, @little holly. Refer to subpoint 5.3 in #faq for further instructions.

[restive forge]

@sand path screen

[sand path]

Feel free to DM me

As far as i know Screenshots aren't enough

[proven crescent]

I need help from support here

[hidden crater]

how do i get down?

help

[celest shadow]

You can Parachute down, @hidden crater.

[hidden crater]

ohh, okay

[fossil iris]

@hidden crater jump

[proven crescent]

After spending 2k to get this avatar it says I can’t collect it because “requirements are not met”? Wth?!

[celest shadow]

Just jump and a parachute will automatically open.

[barren needle]

Hey guys, please subscribe to this YT channel. three royale pass will be given every single season starting from s15

[little holly]

@night cloak do you understand now how you say hard to unlink and I'm unlink Twitter and not need any email or everything I said you hes have my account now with email so how can you tell me

[restive forge]

هو يغش بلعلن

[storm flume]

Please do not use any other language aside from English, @restive forge. Refer to #735483472432594994 for regional communities.

[restive forge]

Do you want a picture with more clear resolution?

[azure dune]

i mistakenly pressed again in classic crate

120 are gone

can any one help me out

can anyone help me

i need refund of my uc

[oblique maple]

Which phone is best for PUBGM under 30k

Anyone have any idea

[heavy vortex]

@oblique maple this channel is for in game support.. use discussion channel for your question

[azure dune]

bro can you plz help me

[sand path]

After spending 2k to get this avatar it says I can’t collect it because “requirements are not met”? Wth?!
@proven crescent
Team has been made aware.

[restive forge]

He cheats and must be punished

[oblique maple]

@heavy vortex thx

[sand path]

@proven crescent may i have your character ID?

[azure dune]

can i get my uc back

mistakenly spended 120 uc

[restive forge]

He cheats and must be punished

[storm flume]

Hello, @restive forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[azure dune]

on crats

[night cloak]

Can we create custom room after new update with event included in it?

[restive forge]

@sand path you admin?

[vagrant forum]

@azure dune no refunds.

[pulsar fiber]

Hello I am new player

[azure dune]

what but i did it by mistake

[sand path]

@restive forge no

[proven crescent]

@proven crescent may i have your character ID?
@sand path My character ID is 5202239172

[viral ocean]

@azure dune u cant get it back

[restive forge]

Who should I send these photos to?

[azure dune]

120 uc are gone plz

[restive forge]

@sand path Who should I send these photos to?

[fossil iris]

@restive forge Don't waste your time just report

[night cloak]

Can we create custom room after new update with event included in it?
@sand path plz reply if u r free

[sand path]

@restive forge photos are not enough.

[restive forge]

But he sees the locations of perspectives and weapons, and this is clear

[pulsar fiber]

can you help me with any uc

[proven crescent]

Perhaps the gallery not recognising me acquiring the other mythic outfits @sand path

[sand path]

You have those?@proven crescent

[proven crescent]

Yes @sand path

[sand path]

But he sees the locations of perspectives and weapons, and this is clear
@restive forge
Feel free to send a video.

[polar marsh]

@turbid goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[restive forge]

I will shoot the live video, is it enough?

Ok thanks@sand path

[sand path]

@restive forge yess upload it on YouTube. Also need his character ID.