#questions
1 messages · Page 948 of 1
Also the new events and spins etc are done by different staff it’s like a squad we all play different roles in the squad they all have different area of expertise.
They have coders designer etc
They’re trying to update there new anti cheat system and keep them selfs save at the same times it’s not exactly easy.
@night cloak
They are hundreds of staff in their community.
Can you please take this to #pubg-mobile
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can i get any Support of PUBGM Lite?
@celest shadow
We no longer provide support for the LITE version, @austere field.
@austere field Im not sure if you can they deleted the support channels for lite due to inactivity.
Way too many hackers in fpp 9/10 times I find a hacker in my lobby
Hello
Hello @waxen mist what can we help you with.
Nothing
Please move to discussion channels. #pubg-mobile #chat
what is this??? I sended this chat and don't showing my name🤣
Yes your nickname was changed.
Please use this channel for pubgm related support.
Please use this channel for pubgm related support.
@night cloak
@night cloak now I changed my nickname
Why is there no feature of linking the account on Facebook or Twitter ... I want to link my account to Facebook but the (+) sign for linking does not appear?
Yes
@night cloak Ok, they are only able to change our Nick name, they can't use this time for solving our issue.
Does colorful,soft and other gfx preset have the same battery drain?
Yes
@obsidian lion @storm willow
@twin gulch discord staff are not tencent employees they are apart of the discord community just like us. Please move channels now
More or less the same, @brisk comet.
Okay 😉
@night cloak thank you I got my nickname back
Did you revoke access via customer support?
@storm willow yes
@obsidian lion If you revoke access, you cannot link another account. You will be restricted to single login method.
@storm willow I changed my device from Android to Apple and cannot log in with Google
You need to contact ingame customer support. @obsidian lion
@storm willow Well, thank you for helping me ♥ ️
You’re welcome.
Bye
Well one thing like if you switch to balanced and then enable death replay why is it even available when u switch to smooth 👀
I know a patch is coming in early August
Will it be with pharoah x suit
August 4?
When I want to register by phone number, he tells me the login failed !!
@Storm Breaker#٣٢٨٠
@obsidian lion, could you try your email instead?
When I want to link to the e-mail, it does not show me where I put my password
@obsidian lion you will get verification code in mail type that
@ivory turret you mean discord server? Check #735483472432594994
@storm willow where is Lite support channel ??
@storm willow When I enter the verification code, I see it written in Chinese or similar
@Storm Breaker#3280
@night cloak it’s archived because of inactivity
@obsidian lion can you translate ?
i need a help of PUBG M LITE @storm willow
@night cloak try contacting ingame CS.
@storm willow please tell me did pubg give a server to Pakistan
@ivory turret I don’t know, you can ask in Pakistan official discord server.
When I enter the verification code this script appears
@meager scarab need any help!?
@storm willow
@storm willow There is a new event that came in PUBG MOBILE LITE named Anniversary:- The tycoon in that event you guys did not mentioned the Ending date of that event.Could you please tell when will that event ends..
@storm willow please send me the link of Pubg Pakistan server link
@ivory turret Check #735483472432594994
@obsidian lion says parameter error. Try another mail or later time
@obsidian lion, it says that the verification code or something is wrong.
That's my rough translation.
@night cloak I do not use LITE, wait for another staff or use ingame Customer support
ok @storm willow
@celest shadow
The email linking feature is still in the beta phase and will be improved in the next update or so, @obsidian lion. If it does not work now, you might need to play on your Android device till the next update fixes the email linking issues.
My account hacked and he’s link email and I want to unlink remove please help
If I can unlink talk with coustom server
Please contact the in-game customer service regarding account related inquiries, @little holly.
Anyone LITE staff are there here please mention @ me
No @night cloak
We do not provide support for lite anymore.
Why @night cloak
Inactivity
Then how to contact LITE @night cloak
We no longer provide support for the LITE version, @austere field.
@celest shadow
In game support @night cloak
?
How can I refresh conversation beacuse I talk to unlink social media account so we need 90 day to reply
I don’t want to unlink social media account now
ok @night cloak is there any server for PUBG M LITE
@celest shadow When is the next update?
@little holly send a message and say that
@obsidian lion no information.
Not to my knowledge @night cloak
ok @night cloak
ok @night cloak
We currently do not have a specific release date for the upcoming update, @obsidian lion. Once we do, we will publish further information in #news.
@little holly click the “new conversation” tab
Help @night cloak
I want to ask that there was an option that looks like a bag symbol that isn't appearing in my game?? @night cloak
@night cloak how can you send me picture
Reset your controls, @night cloak.
I think he’s talking about the bargain thingy
@celest shadow say me how I do it
@untold anvil
Yes?
Sure, send me a screenshot, @night cloak.
What is the rules for changing the Charecter I'd in pubgm
@obsidian lion probably glitch, did you try logging in via twitter ?
Message the support agent in the conversation that you no longer want to unlink your social media account, @little holly. You don't need to open a new conversation.
@south minnow I think it’s 14 char
@celest shadow Ok
Hi have arabic support ?
@storm willow I'm not getting some special characters for copy and paste
@obsidian sable, join the MENA server from #735483472432594994 for arabic support.
Special character takes more than one space @south minnow
And it's 14 characters btw, @storm willow
@vagrant forum got it thank you
@storm willow
The third last option
It isnt appearing in my game
The bag
It isnt appearing in my game
Did you change your ingame region? @night cloak
@storm willow no
It's based on device actually, @night cloak. I get it on my Samsung A31 but not on Vivo Y53.
On the same account.
😭
Maybe that's bug or what?
@storm willow
Why arent you saying something??
About that
Please post in #old with device info, char ID, region and explain the issue.
Did you try repairing the app once ?
Logout/ restart the app- in loading screen you will see Repair option on right
Use the third option on the right side.
Routine repair
Just do it then restart game and start playing @vagrant forum
Yes. But I doubt that it would make that bag-looking button appear.
Thanks!
You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources, @willow portal.
Play store download my pubg
I think My pubg account hakced
My Gmail id linked
Gmail to open my id
@vagrant forum what is the meaning of data transfer outside EEA
European Economic Area, @karmic trench. Due to law restrictions, the change region option is not available for regions in the EEA.
@vagrant forum okay thanks a lot
Contact the in-game support, @willow portal.
How to contact teach pls
Upcoming beta registration start????
My friend pubg account hacked he cant login from both his linked sources pls help
<@&481161015728406538>
Recover the linked social media accounts, @night cloak, and enable 2FA.
Ok
Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Don't mention moderator role for these issues.
Sorry
Constantly playing against players cheating is a BUG. If Tencent can’t fix the hack/cheating problem with in game reports and regular updates, Give all players the same capabilities. Give paying players the same xray vision, no recoil, aimbot, wall hack , etc...capabilities. You claim to desire fair game play. I’m not so sure based on your dev teams’ inability to ban obvious hacks. make the game fair for all. Hacks are so bad in your game most players are now cheating or quitting PUBG Mobile. I high encourage the dev team to play 5 matches in Livik. In 3 of those 5, you will encounter hackers/cheaters.
make PUBGM fun again
@vast gale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@gilded whale:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how to select emulator role? there is no channel named #archived-guidelines
@night cloak
@night cloak I am unable to post it in that channel
Please say me how to do
@green pagoda go to #481204134859505684 and type .emulator
@grizzled turret why so ?
To do what @little holly
To make a new conversation
@night cloak not sure, hoping you could tell me
The whole screen.
@night cloak what you mean I don’t understand soory
@night cloak thanks bro
You’ve cut some of the screen off @little holly
@night cloak still won’t let me post on the channel
@grizzled turret send a screenshot.
@night cloak
Send me a screenshot of that channel
For you
You may have already sent a message and there’s a 6 hours cool down
Means you can message in there again in 4 hours and 48 minutes
What’s clicking the back button do @little holly
@night cloak It isn’t sent, see the blue arrow——>>> its grey in bug feedback channel
@night cloak #old
I did
Remove your message here please tencent staff do not see it.
We are just community
@grizzled turret you deleted the wrong screenshot send the other one.
Bruh it taked littlery 6hours again til i can type in feedback
Takes*
Yes because tencent employees read it and we don’t want you to spam the same message 109 times they need to read everyone’s message
What u mean i am spamming
I didn’t say you were
Bruh kid i only posted it once here
I said that’s why it takes 6 hours to send in that channel.
Oke
@little holly Staff will be with you shortly I don’t use a android device so I’m not sure
I cannot login my account
@manic lichen For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.
Thank you for information
@manic lichen so many users are facing this from last 2 months
no any solution without an update for this issue.@manic lichen
So i need to wait until the next update
@manic lichen yes
don't west your time is Custemor support, there are only bots@manic lichen
loading screen error code : 154140715
@twin gulch There are real person too .
@wraith brook give me name of the real person🤣
@twin gulch Move to another channel . This is not a place for chat
Not a channel which fixes your issues either
Please avoid going off-topic. You can have unrelated conversations in #chat.
This channel offers community support for PUBG mobile. For issues beyond their purview, you will need to post in #old or contact customer service in game or via email.
What is community support
@tawdry finch Community refers to a group of people. They too are users of the game just like you but have volunteered to help out other users with whatever support they can offer.
I'm unable to send popularity to my friend
i want help plse
Okay
@exotic cove:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can someone tell me why am I getting this msg everyday and stopped me from playing anymore?
Make a Real Custemor Suport team, without bots..no support from FB,TWITTER,REDDIT,CS , Discord.
@twin gulch The Customer Service Team receives an enormous number of requests every day. Please be patient while they get to your request.
@tribal prawn If you have chosen below 18, then you can only play few hours in a days
@night cloakit shows the target has blocked you
@grizzled orchid the user needs to unblock you
@grizzled orchid If the user didn't block you, tell them to block you following by an unblock.
He unblocked me still problem persists
@storm willow but I am not below 18. How to resolve this issue to re-occur further?
add that person as friend and wait for atleast a day. You should be able to send each other popularity. @grizzled orchid
@dreamy gazelle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tribal prawn check game management in game settings. You will have to wait till the cooldown time gets over
Cooldown time u mean 58 mins right? @timid parcel
@devout saffron he's already on my friend list
go to game settings and go to other option and click yes@tribal prawn
@grizzled orchid yes, if you add him before unblocking ingame- you will get that error. Please block the user again and then unblock him from ingame friends and then add again
You must click this @tribal prawn
@storm willow got it thanks
@tribal prawn there will be a timer in side the game management in the above image soul pirate sent^
Upcoming beta registration start ????
Is the next update on August 4? @storm willow
We currently do not have a specific release date for the upcoming update, @gloomy relic. Once we do, we will publish further information in #news.
Ya@tribal prawn
No not the major update I'm talking about patch
@timid parcel @gaunt hinge thank u both for guiding.. I have done the above steps which also asked for contact nunber. Provided as well. Will this resolve by issue? When it will have impact on my gaming?
Hearafter you can play 24hours 💥@tribal prawn
Your welcome @tribal prawn
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My controls keep changing to small everyday without me changing it and I can't change back to normal until I repair it .this is happening for the past 5 days. I'm repairing it everyday and I'm irritated
Pls help me
plse help regarding this
Please refer to subpoint 2.8 in #faq for further information, @willow portal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@barren valve:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What's ur prob @near glen u r noob
How to see all players list of concorer of this season
I'm only able to see top 100 how to check top 500 concorer players name
@near glen everyone have a different way to play.
Anyone please answer for my above question
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @crude breach. Remember to read through #faq before asking questions in the support channels.
@crude breach:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
please use #chat or #pubg-mobile for having conversation
My controls keep changing to small everyday without me changing it and I can't change back to normal until I repair it .this is happening for the past 5 days. I'm repairing it everyday and I'm irritated
I'm only able to see top 100 how to check top 500 concorer players name
@low chasm you cannot.
@lucid vigil Why you can't play the default control what a noob the default is the best control in the game if you don't believe search Clazie @polar marsh MVP
@near glen
Please read through #735483472432594994
@lucid vigil are you accidentally changing the layout number ?
i need help
@crude breach
You have been banned what would you like help with
#chat #pubg-mobile for discussion @tacit wren
@weak violet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I reported a cheater a few minutes ago but i forgot to ss his/her name and ID but i managed to record of him/her Killing me and my teammate does that help my report to that person?
Did you report the player using the in-game reporting function, @vagrant radish?
Yeah i reported that player for aim bot
Hello, @vagrant radish!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
To report via discord #cheater-reports and the link you need his Char ID in the evidence you upload.
Sorry i only have this
Reporting ingame is enough. @vagrant radish since you don’t have any other information
Oh ok
@normal flint:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@storm flume my account logged in newer version problems
You can contact the customer service via the game settings, @willow portal. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume not reply customer service via the game settings
Mera account hacker open kar rha h to uska open ho rha h
Lekin me opne karta hu to
Ye aata h
mera pubg update h
Phir bhi
You can contact the customer service via the game settings, @willow portal. Refer to subpoint 5.3 in #faq for further instructions.
Please do not use any other language aside from English, @willow portal. Refer to #735483472432594994 for regional communities.
Ok
@sterile flint:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to subpoint #2.8 in #faq for further information, @mild beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hey there:
I forget my password acc , and I tried to get it back by code but the code doesn't arrive to my Gmail. I wish you can help me to fix this cuz I want to play in my acc .
Hello, @vague abyss!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@south sorrel check the spam folder, if you didn't get a mail in there provide a feedback about that in #old .
Ok ty I'll give the feedback
Why this bonus points reward for 'win the next classic squad match' changes randomly...
Once it shows 12 battle coin another time it shows 14 battle coin?
@tulip wedge
No one has replied for this issue
@willow portal don't west your time in Custemor support.wait for next update
why can't i find eid al adhaa missions?
Hello I need assistance regarding the treasure hunter event outfit
Any mod
@night cloak
Is it permanent?
It is permanent
Really!!!
@『TGTV』DEEPAK#8171 How do I open this window??
People said that the headwear is for 10 days
And the outfit too
And my event doesn't load at all
Guys can any1 help me in that issue?
@solar sage there's nothing can be done
@solar sage There is no refund
@cunning ruin It's limited to mobile only
@night cloak yes it didn't load on phone too
@cunning ruin Might be an internet issue
Ur purchases system is too bad for this case and this not good for me tbh u just got uc I don't wanna spend cuz just miss click
Bonus challenge are time waste if I bet 10 battle coin and I get 12.
Having dinner is a difficult task for they only gives extra 2 battle coin@night cloak
Doesn't load the page
@solar sage Be extra careful during purchases, check if your buying the correct item twice before buying, for suggestions go to #old
I'll try again and wait for 5 mins in the event page
@tulip wedge Winning team gets some bonus coins
@cunning ruin try clearing the app cache and try again.
And if u feedback they will help me? I don't think so that's make me disappointed
Tf what's Going on the guy whom I reported in cheater reports is unbanned :/
Unbanned :/
@night cloak #cheater-reports
@frozen sparrow it is random I get reward of 12 battle coin and some of my friends get 200 battle coin reward.
And my friends are even lower in tier.
It is not fare @night cloak
You don't have permission showing in cheater report
Please ban a guys.....he is a hacker
@tulip wedge there's coin per kill system. The more you kill the more coins you get
@solar sage there's no refund for this. you can give a suggestion how it purchase options can be.
@night cloak You can report them again, as we Discord staff's are not related to In-game Customer service.
@night cloak I mean he was banned :/
When I reported him in cheater reported
@leaden wagon nope i can't.
Reports
Hello, @leaden wagon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@leaden wagon refer the bot message
@night cloak You can report him again if you find him cheating.
@night cloak I have no idea about that
I reportd him but not happed
@frozen sparrow please man stop acting like a nub if you don't know
M here from a larger time if you don't know what's the ans let mods help
Can I share a link here?
you can't @leaden wagon
I will dm u link pls watch video
@night cloak I have no idea about that
@night cloak
@night cloak I think you already got your answer
@leaden wagon read that bot message again.
I want to report players who were teaming up in solos
Bro I read it...and report 10time but not happen anything
@restive summit report them via in-game
@night cloak Ingame report enough?
yep it is
Please watch the video...I dm u
Hello, @leaden wagon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Doesn’t seems like ingame reports do anything. It’s been so many seasons I’ve got cheaters, teaming up, etc
@night cloak nvm I will ask nadeko he knows the case better :-)
Please give me permission in cheater report
you need to have level 10 in this server
What is my lvl now how to know
@leaden wagon type. !rank in #481204134859505684
Hello Company pubg mobile, I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.•ID5586026664
@gentle oxide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Litterly,. NORTH AMERICA fpp server is Unplayable.
Again i played 9 match today fpp sqaud north america.
& killed 9 /9 times by cheater with dp upgrade and M4 Glacier max
Guys plz do something.
How can i push conqueror this season.
I need only 300 points for conqueror
Is there any way to turn off that women voice yelling “the blue team has scored” or “the blue team doesn’t have a lot of time left” in team deathmatch?
I’ve tried and can’t find how
No @wary mountain
@wary mountain there is no way to turn that off .. u can turn of the game volume if u dont want to hear that beautiful voice 😏
@gritty glade u can report them in game it helps them a lot and if u have video evidence u can post them in #cheater-reports
Or send to this link
http://cheater-report.pubgm.cc/
@night cloak Video
@faint steppe thank u 😊
@night cloak You're welcome 😌
Is it suitable for male character?
I use carlo, should i wear him this outfit?
@faint steppe Hello
@faint steppe I can hear my teamates voice but they can’t hear me any solution?
Just restart the game
@glossy junco No it is not working
That is really cool 🙄
Complain to the customer care in the game itself
Hello!!! I have a problem. A hacker broke into my account. Не hacked my Facebook and entered in my account. He linked a tweeter and an e mail. I was able to restore my Facebook but he has tweeter and email or number. Please. Help me. Untie your the tweeter and email. I have all the proof that this account is mine. I can send all my payments.
ID 5290295372
The account was created on 12.12.2018
My Facebook name : Murad Abdulaev
I can send you all payments! And all my nicknames The account was created
I wrote in Support service in the game but But they don't answer.
I'll be grateful. Sincerely Murad
You are doing well pubg mobile hackers are all in top list and saying payed push
Hey my friend friend had a in game mail containg my glacier is it possible
@stable cobalt make a new pubg id
Hello!!! I have a problem. A hacker broke into my account. Не hacked my Facebook and entered in my account. He linked a tweeter and an e mail. I was able to restore my Facebook but he has tweeter and email or number. Please. Help me. Untie your the tweeter and email. I have all the proof that this account is mine. I can send all my payments.
ID 5290295372
The account was created on 12.12.2018
My Facebook name : Murad Abdulaev
I can send you all payments! And all my nicknames The account was created
I wrote in Support service in the game but But they don't answer.
I'll be grateful. Sincerely Murad
@night cloak
It is not fare for him
Is it suitable for male character?
I use carlo, should i wear him this outfit?
I'm so confused. Someone please help
@stable cobalt nothing they can do
Can we have 6 players in lobby when playing Rage Gear?
I lost my 75 lvl account rp sinc s2
@stable cobalt in game seriveice is the only option
They don’t answer me 😔
What i say nothing they can't do
@night cloak Try collect video evidence Against him & report via http://cheater-report.pubgm.cc
What is the use of these diamonds?
@ebon bear gift to your gf 😂
use #chat or #pubg-mobile for conversation.. this channel is for in game support
@night cloak why you're providing wrong info?
@storm willow
@storm willow Turkey
@ebon bear
@azure venture weapon skins are available only ingame. You cannot get anywhere else.
@alpine brook If you have the event, can you screenshot here?
@stable cobalt Contact in game customer support and request for revoke access to the hacked Social media account
I contacted and I wait a result
@alpine brook, the event has not started yet, keep an eye out.
How to report?
@ebon bear ^^^
Hello, @errant cedar!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Why am I getting a constant of 400-900 ping even after having a stable wifi speed
@jaunty oracle this site is not perfect for speedtest. Try speedtest sg
Pls avoid this player
Oh ok
Malicious afk
@stable cobalt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Thx
@celest plank it use cache speed i think. I tried both (many sites actually)
Isn’t that ookla
It is ookla
First off stable wifi doesn’t mean Low ping
Idk my internet speed is varying from sites to sites
Secondly ookla is never wrong
@quasi delta tomorrow for erangle 2.0 beta.
Stable wifi means no ping spikes
I used to get proper 20 ms ever since a 210 mb update came the ping was never normal
Hello, @errant cedar!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@tight echo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant rivet redeem code is like gift voucher. You can get some uc, gifts/items etc using the code.
Thanks 🙂
@elfin canopy do .rc rashiid
Why cheat reporting server is closed for a very long time?
Hello, @scarlet raptor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
We are tired of encountering cheaters/ hackesr all the tim?
#cheater-reports is run by volunteers in their free time. Thats why its opened only for a limted time.
Does any of the following here effect my pubg account? I don’t want to lose anything. Connected to Facebook so it should be ok right?
Hello, @scarlet raptor. The #cheater-reports channel will be opened again once all the remaining reports have been examined completely. Please be patient, thank you.
I used to get proper 20 ms ever since a 210 mb update came the ping was never normal
@jaunty oracle same
Hello, @scarlet raptor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak, yes a routine repair will not affect your account. It'll be fine.
Oh! I'm late.
@elfin canopy,
. Cutie.
@celest shadow 16 days passed. Just 5 people remaining till many days
@night cloak, yes a routine repair will not affect your account. It'll be fine.
@celest shadow what about these? Initialization and repair resources, since you know I have a high ping. I wanna repair everything
Delete maps too
Repairing the game will not help resolve your ping, @night cloak.
Please refer to this message for network related issues, @night cloak:
#questions message
Can we buy Royal Pass of this season with AG ?
Nope
Unfortunately, you can only purchase the Royale Pass with UC or through Midasbuy, @kindred quest.
@celest shadow I don’t know how to do that on iOS
It’s just changing the date and time? The instructions are clearly for android
- On your iOS device, open Settings.
- Tap Wi-Fi.
- Tap the "i" icon next to the Wi-Fi network you want to change DNS servers for.
- Tap DNS.
- Now remove the existing DNS servers and key in DNS server addresses of your choice.
@night cloak
I think Tencent is cheating.... REFRESH THE BONUS CHALLENGE SHOP........
I see, @night cloak. So, you're getting high ping while playing the game?
Yes right now when I did the routine repair
It says 81ms
Middle East My region
But
Still 200ms
Try moving to another area in your place where the signal is better, @night cloak. In addition to that, please fill up this survey:
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
PUBG MOBILE - Server Ping Issues Collection.
Ping just joined a match
@analog estuary Check if your Mic is working
Yes it is working
@solemn sparrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@solemn sparrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is using the air trigger feature of the new upcoming ROG 3 phone in classic matches l.e.g.a.l?
Hello?
No no, @night cloak. The link is just a survey to understand the issue better.
But I need a fix asap
Also
My ping was 60-80 before the update
Same place
Now it’s worse after this update
@celest shadow
Either you switch to a better network to get a more stable ping or you could wait till the ping gets stable on your current network, @night cloak.
My current network is strong tho, I even did a test connection with a member staff before and they said it’s good the problem is in the server
I’m confused
@celest shadow
My connection has no packet loss
Which is very good
A staff here said that too
Try playing on Europe instead, @night cloak. You might get better ping there.
@white steeple:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@white steeple:
@polar marsh Europe has tons of cheaters and the ping is worse there
So no one can help me huh? :/
Man
This sucks
I need help my account got hacked by NRGxChEtAk #4507 plese pubg help me
@polar marsh PLESE HELP ME
@mortal lintel why you give user password to unknown? It’s your fault
I have no other solution for your network issue at the moment, @night cloak.
@alpine brook I am sorry
I have no other solution for your network issue at the moment, @night cloak.
@celest shadow could you look more into it? This is really weird like I said, every app works perfectly except pubgm
I am felling like hell plese I am not so rich plese
@mortal lintel try to recover your gmail/fb account you used on pubgm.
sa
Now really pubg doesn’t realize the cheaters in top 100?!!
I have done that but the guy changed the pass
@mortal lintel recover it.
No-one here can help you.
how darku
😂😂
fakkki
😂😂
This is his phone no
yes
Bruh
@sand path
Keep your eye please
Keep your eye please
@alpine brook why ur such a snitch?
The guy is freaking out and doesn’t understand, he’s so poor in technology and screwed
@night cloak It’s not a discussion channel
You can excuse some people, don’t be a stupid bot
He didn’t know
And he’s new
So
The guy is freaking out and doesn’t understand, he’s so poor in technology and screwed
@night cloak i told him what to do. There is no other option. You're making fun of him.
I was messing around till it was serious then I stopped, u acting like a college dean or smth saying instructions instead of volunteering to help him.. acting like a mod.. geez ur just a member chill
It’s not your job to tell people what to do and tell them the rules, it’s your job to follow them
Cuz ur just a member
@elfin canopy
What did i wrong?
Hello PUBG Mobile and TencentGames
Please return my account Please , It is all I have He is the only one I own , I swear I didn't do anything and I promise I didn't do anything , I take a screenshot and the internet is very weak 800 Ping in Algeria.
I swear, and please
please
Please return my account
メ47シとゲもム
ID: 5213343558
bling.youcef@gmail.com
You can literally tag him and tell him nicely that this isn’t the place for this, instead u being a jerk and tagged a mod@alpine brook
Which would get him muted cuz he exposed a confidential info, maybe a ban
A phone number
@night cloak bro just don’t care they are all stupids from developers to moderators
@night cloak come over #pubg-mobile
Sorry, people like that trigger me... can’t be quiet all the time
@night cloak come over #pubg-mobile
@alpine brook you could’ve actually said that to @mortal lintel instead of tagging a mod, but u decided to make a bigger problem by that
@night cloak i already told him what to do. Then why i've to said that to him?
😂😂
@night cloak i tagged mod because you're making fun of him.
don't have conversation here
use discussion channel.. don't hog the channel
@night cloak i tagged mod because you're making fun of him.
@alpine brook no u tagged a mod cuz he exposed a phone number and that’s not ok. Wasn’t making fun of him anyways if I really did and he did get offended, he can tag a mod himself... you’re not his dad
@elfin canopy they're having convo here
a long one ☝
Please avoid going off-topic. You can have unrelated conversations in #chat.
@stable cobalt where did u contact? cause i have the same situation
@fallow apex:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to subpoint #2.8 in #faq for further information, @mortal lintel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@stable cobalt I contacted inside the game no one replied
Please refer to subpoint #5.4 in #faq for further information, @formal sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hey why are the crates in kr version slightly better than the global one. And will you guys ever fix the voice glitch
?
The voice issue will be fixing soon mean while using a DNS could fix it and answered you about the KR thing in #pubg-mobile
Someone help please my Twitter was hacked and the hacker is logging in to my account I couldn’t unlink the Twitter inside the game and I reported inside the game no one replied where should I contact
@formal sparrow only in game CS can help u with account related issue
Please refer to subpoint #2.5 in #faq for further information, @formal sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
my Facebook account disabled only Gmail linked my pubg account how to login Gmail id to pubg open
@low jolt #cheater-reports
U can forward to this link
http://cheater-report.pubgm.cc/
@low jolt
@night cloak thanks
@silent remnant try to link after a while ...after typing u r email address u will get a code to u r email type the code and press ok
Make sure u r typing the code correctly
Just type it right
@night cloak Right only
???
Try after clearing Cache
@silent remnantclose the game and re-open
Wait for a mod to reply u
Mod means
@silent remnant wait for a moderator to reply to u ..
@silent remnant dont tag moderator role ..just wait for them to reply
@silent remnant you weren't supposed to mention the role
It's only for emergency purposes.. Avoid mentioning it unless emergency
@celest shadow ^
@fluid creek:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Pls reply me fast I should login
@silent remnant try linking after a while ....if it didnt work u can repair the game in login screen ....and make sure u r typing the code corectly
Also make sure to post in #old
The email linking feature is on beta, @silent remnant. Please wait till the next update for it be improvised.
hi
@celest shadow Nxt update when
please im trying to connect pubg mobile vitnam suppuort on game and they no reply and they no help
@flat pivot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We currently do not have a specific release date for the upcoming update, @silent remnant. Once we do, we will publish further information in #news.
@celest shadow beta is realesed?
You can apply for the PUBG MOBILE beta program here, @twin gulch:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
Upto then how I should login
@celest shadow ha
Any one reply
@vital sluice hloo
@vital sluice help me
@silent remnant please contact cs for further details
Cs means
You can contact the customer service via the game settings, @silent remnant. Refer to subpoint 5.3 in #faq for further instructions.
Customer service(in game) @silent remnant
Y its getting too late?
beta
I am not getting single reply from support
@sand path
Can anyone help me here?
Hello ?
pubgm beta
@rancid cypress wht pubgm beta?
pubg mobile beta
@iron prairie its not beta
pubg mobile beta progress
I have reported my issue in in-game service but till now I didn't get any reply from them @iron prairie
0.19.5 Update is release on 4th Aug???
task
I have reported my issue in in-game service but till now I didn't get any reply from them @iron prairie
@alpine wyvern Wait for a staff to attend to your issue, I have no experience with customer support
what investigation?
@iron prairie no care of our ids ? Hacker is using my id without getting any problem but id owner has to wait for month to get reply ? Wht a service Fc
as I said wait for a staff to attend to your issue
@rancid cypress, the registration for next beta isn't open yet.
can you speak Chinaese
You are not allowed to speak any language other than English here
@vagrant forum can u help ?
I'd like to take part in the next test questionnaire
There's nothing I can do, @alpine wyvern. Its all up to the in-game customer service.
@alpine wyvern try contacting customer service again
@short eagle i have provided wht they asked
@alpine wyvern try contacting customer service again
Need 2days for 1 reply?
They clearly said it may take up to 90 days.
I'd like to take part in the next test questionnaire
?
Service
"If the program is currently closed, new applications will be accepted again in the future."
It's most likely closed
Where can i give feedback ?
Is the 21:39 release closed now
@iron prairie not about bugs 🤣
General feedback can be sent there
Read the channel description.
"Feedback and bugs..."
It's up there
It's probably closed. I've checked the link and it says the same thing
No, it's so fast

Is there no beginning or end
What is: Redemption limit reached.
What I doing?
(reedem code)
Was that the last test
When will the next test start
We don't have information on that
It's over. Why is it released today
The beta didn't release today. ???
@short eagle ^
hello
What I doing.
How many time wait I
(I don't know perfect English XD)
What is: Redemption limit reached.
What I doing?
(reedem code)
@vagrant rivet could you send a screenshot of your issue?
I don't really understand what you're saying
The beta has not been released
@vagrant rivet could you send a screenshot of your issue?
@iron prairie
It says today's
@rancid cypress That's the message, not the beta registration
So this is the last recruitment
@vagrant rivet where did you get that website from?
What are you recruiting after the last test
@vagrant rivet where did you get that website from?
@iron prairie https://www.pubgmobile.com/act/a20180515iggame/ (this website is official?)
It's all over. Why should I send a message today
It's all over. Why would he send a message today
@rancid cypress, that message is a bot response. 0.19 is the current global version and hence the beta program is closed. Wait for about a week or so for the beta registration of next version.
Isn't it that a new test will be released in August
Yes, but you will have to wait for about a week for that, @rancid cypress.
Is it here to publish the recruitment
English only.
why
@rancid cypress because this is a support channel for pubgm, not for having a conversation in chinese
@velvet path don’t spam
@elfin canopy ^
Oh jeez
What's the issue? Don't spam
@velvet path
his account got bean
@rancid cypress english only.
@velvet path:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

@rancid cypress because this is a support channel for pubgm, not for having a conversation in chinese
@limpid socket But you can type Chinese
@limpid socket Are you Chinese
.
He already said this channel is not for having a conversation in Chinese
Hi,
Hello,@elder knoll. How may I help you?
Is there any Chinese
@elder knoll:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@rancid cypress Text in English only.
But my English is not good
@rancid cypress no-one is perfect.
Type your issue in English
No need 100% fluent english
Can I speak Cantonese
No, English only.
@rancid cypress only English allowed here.
I have a problem with my account which is that I am logged into a newer version Please remove the old update and download the new version
@wraith pond Contact Customer service
Why do countries have to speak different languages
Because they invented their own different languages?
Don't ask unrelated questions here
You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources, @wraith pond.
@rancid cypress check #735483472432594994
Many countries have their official discord server also
@vagrant forum The problem was two months ago, and there was an update for the game, two updates, and I did the first update and the same problem, and until the second update the same problem, please help me
It seems that there is no Chinese one
Type your issue in English
Doesn't need to be perfect English, as long as we understand you we will try to give an answer
I've been speaking English
Hello can i report someone with video?
@strange siren report him via http://cheater-report.pubgm.cc
Chinese culture is broad and profound
This link not to pubg
@rancid cypress go to #chat please. This is support channel.
@strange siren It's official link brother.
This is not safe
@strange siren no-one* can send any link here without this official link.
@iron prairie IS IT RIGHT LINK?
@iron prairie IS IT RIGHT LINK?
@strange siren Yes, it is an official link
If you don't trust us then you should wait for a staff to attend your issue.
I have been logining in everyday but my daily has stuck at 50 for a few days already. Why?
I tried to contact technical support, and I could not contact them directly. Rather, I am writing to the bot and it has not been processed. Please help
Why i am getting when try to link email
@stuck cliff you might have missed a day.
@wraith pond could you translate the image to English.
@silent remnant could you explain.
@night cloak i am trying to link email but when we link there will be other formet
format ??
Enter the E-mail, then press Go, then enter the verification code then set the passwords, @silent remnant .
You're main issue is, your form has no option called 'password'
Right?
Yes @alpine brook
Help
The Email linking feature is still in beta, please provide a feedback about that in #old ,@silent remnant .
We are unable to provide assistance if you do not ask a question or state a problem, @abstract wyvern. Remember to read through #faq before asking questions in the support channels.
The Email linking feature is still in beta.
I think he is trying to link a social media account 🤔
Noo
@night cloak rock already gave the answer
Ok
You can contact the customer service via the game settings, @abstract wyvern. Refer to subpoint 5.3 in #faq for further instructions.
When it will fix @night cloak
WhT do I do now??? How will they get back to me when they solved the issue
@silent remnant no idea about that.
@abstract wyvern contact them again.
@night cloak what do you mean this is the second time
They said they’re working@on the issue
But how do I know when it’s fixed
they will message you.
@night cloak how
Help me 😞
Please refer to subpoint #5.4 in #faq for further information, @abstract wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@sour plinth You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.
When is the update day?
We currently do not have a specific release date for the upcoming update, @sour plinth. Once we do, we will publish further information in #news.
Any admins online atm? Need to talk urgently I'm the co leader of Elite squad ( clan of Maxtern 600k + subs and kingabru 1.7m + subs )
@night cloak how will they get back to me
Thank you 🙏
@night cloak yes
Can we talk in dms ?
@abstract wyvern read the bot message which mentioned you.
When the PUBG Korean Version Sperate Problem Will be Fixed
It would be helpful if you said that in here
My FB is hacked and I can't access to it anymore I have 2 other access to the account but I need to unlink the FB
Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
And it was hacked for my pubgm account which had M4 fool max along with fool set and M7 lvl 4
Players using Korean Version Enter Global Version Pubg mobile and Custom room and Reveal All the Position To their Teammates... Because Global Version User Cannot See the Korean Version User After they enter the spectate
@wild beacon #old
I did but I don't have any info
But I can proof that it is my account
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak thx I’ll wait
After all I have gmail and email log in
@night cloak follow #faq 2.5
@night cloak i did but no response from there side till now
they'll reply
And I don't have any details which they are asking for
But I can make sure to proof its my account
Only in-game customer service could help you with account related issues.
Don't you have any contacts? With the customer service
The account is really expensive
I have same situation no one replied @night cloak
@formal sparrow exactly this is just an excuse
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
To just buy some time so we can forget about our accounts
@night cloak buddy do you want the chat ss?
Is the Treasure hunters final reward permanent or not?
I have contacted them
My account is very expensive account I paid a lot and i have proof @night cloak
And my clan leader has over 1.7M subs
There's nothing we Discord staffs can do about that, please move to a discussion channel.
How does that matter lol
There's nothing we Discord staffs can do about that, please move to a discussion channel.
@night cloak r u answering me?
I'm a professional pubgm esports player as well and ik customer service wont help
Can Anyone forward This to PUBGM team, In Pakistan 🇵🇰 we get 24-40ms in Europe/Asia/Middle East in TDMs And Classic Matches.
But In Rooms no matter which server is selected and whoever is the host we don't get ping below 140ms.
emm nope @white canopy
@night cloak oh is the Is the Treasure hunters final reward permanent or not?
At least you can't give me contact of Customer service On discord or Instagram
hold on a sec I'll answer you, @white canopy .
Or show us some proof that customer service has Helped people unlinking the social platform?
You might not have A expensive account but you are a mod you might be able to do something
How does so many people's account even get hacked in the first place
or help us contact the customer service
@night cloak issues related to ingame should be contacted via ingame customer service.
What should we do please someone help @night cloak if u know anything just keep me updated thank u
@night cloak and what if they don't reply? > @night cloak issues related to ingame should be contacted via ingame customer service.
@night cloak
Or show us some proof that customer service has Helped people unlinking the social platform?
@night cloak if its something that serius please dont spam This chat @ moderators and One of them will Dm with you to get your issue solved
@vital sluice
Can Anyone forward This to PUBGM team, In Pakistan 🇵🇰 we get 24-40ms in Europe/Asia/Middle East in TDMs And Classic Matches.
But In Rooms no matter which server is selected and whoever is the host we don't get ping below 140ms.
@night cloak if its something that serius please dont spam This chat @ moderators and One of them will Dm with you to get your issue solved
@white canopy no, don't @ moderators
unless it's an emergency
@white canopy dude no one will dm us until we spam
i was told to Do that lol
@night cloak I have already answered you multiple times please move to a discussion channel.
@night cloak @white canopy spam will lead to mute. so don't .
i came here to ask something and got Into so much other things lmao
@night cloak dude they ain't replying you want me to just sit and wait?
Is the Treasure hunters final reward permanent or not? anyone knows?
@night cloak dude they ain't replying you want me to just sit and wait?
@night cloak Yes, you're supposed to wait
@iron prairie and what if they don't reply?

@agile aurora #old and fill this form: https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
PUBG MOBILE - Server Ping Issues Collection.
then wait
People’s cant make secured their own social media account & blaming tencent!!!
(Sorry for off topic)
@white canopy Since the third area isn't opened yet. So don't know the outfit is permanent or not.
