#questions

1 messages · Page 947 of 1

onyx cairn
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The only evidence I see are random numbers in your messages. @night cloak

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@gaunt hinge yes.

night cloak
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Paying 200quid for the skin has reduced the drop rate to encourage me to skin another gun for 200quid in my opinion

gaunt hinge
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What day they will refresh bro ????

storm kindle
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@night cloak is just lying he is a poor guy with no job

night cloak
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I'm presuming you don't have power to check game logs.. But if you do have a look at how many drops iv opened since paying 2ton on a bit of purple

storm kindle
#

He has nothing he is a piece of shi

onyx cairn
#

I'm tired, wait for a mod to answer or another community member.

polar marshBOT
#

@wary kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south minnow
#

In gun fire mode we need to tap on the fire button every time for pan

gaunt hinge
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Battle shop What day it will be refresh ????

dark lotus
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In day 4 thay will update a anti cheating or not ?

gaunt hinge
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What day it will be refreshing bro????@onyx cairn

uncut lily
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I've been facing problems with my account.
it's my humble request that you go through my issue and find a solution for me as I've been buying UC continuously , amount was deducted from my account but i didn't receive any UC in my pubg account.
And the amount of UC i already had in my account just disappeared without even using it.
I'm trying to buy UC for my account but there's some issue with my account I'm facing and i kindly want you all to look into this matter please.
hoping my problem would be solved.
Because this is unacceptable.

night cloak
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Damn the pubg mobile horror story continues iv only played about 2 months and see nothing but unhappy players 🤣

vital sluice
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@gaunt hinge try again Monday.

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Hello, @south minnow. How many I help you?

gaunt hinge
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@vital sluice ok bro iam waiting for 3 weeks but it not refreshing bro

south minnow
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@vital sluice bro we need to tap on the pan every time in gun fire.... Is it a bug or ordinary

vital sluice
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Wait this Monday and if it's still not resolved, please try to reach out to the customer support in-game, @gaunt hinge.

gaunt hinge
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Ok bro thank you very much @vital sluice

vital sluice
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The final kill in gun game mode is the pan and you need to tap on the pan to use it, @south minnow. Not a bug.

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What method did you use purchase the uc, @uncut lily?

gaunt hinge
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bro I have some doubt bro can u clear me @vital sluice

vital sluice
#

Yes, @gaunt hinge?

south minnow
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@vital sluice we need to tap the pan like m16A4

vital sluice
#

Yes you need to, @south minnow.

dark lotus
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In day 4 thay will update the anti cheating or not ?

uncut lily
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@vital sluice from the app

prime salmon
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So I have a question. I plan on buying 600UC ingame. And I wanna get the most out of it. Any suggestions?

gaunt hinge
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if the battle shop is timed out how many weeks it's take to refresh bro ????@vital sluice

bright atlas
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Hi

gaunt hinge
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Hi bro

bright atlas
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I. Have lost some UC BUT I DIDN’T BUY ANY THING ??

gaunt hinge
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Do you know abou battle shop bro?? @bright atlas

night cloak
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@bright atlas Check if you got any in-game mail.

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My advice would be go to the local shop and buy some food instead. Or find a manhole and just throw some money down it

gaunt hinge
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if the battle shop is timed out how many weeks it's take to refresh bro ????@night cloak

night cloak
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@gaunt hinge No idea.

gaunt hinge
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Ok @night cloak

dark drum
#

Onions, how your career as an administrator began in discord

night cloak
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@night cloak No advertising, please.

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I just flushed a fiver myself. Worked out better value for money than my 200pound awm skin lol. When my money was going down the drain I actually saw a flash of blue lol i never got to see my 200pound skin even with 4 hard days trying

oak tiger
#

@night cloak how to download the pubg beta version which is released this week

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @oak tiger:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

bright atlas
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@gaunt hinge no I don't know

night cloak
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@night cloak sorry I can't read channel name

oak tiger
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@night cloakpls tell

bright atlas
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@night cloak I don't get any mails !

storm flumeBOT
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@oak tiger Please read my message above.

oak tiger
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Nothing to fill

night cloak
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@bright atlas Then contact the customer service and they will tell you what happened.

bright atlas
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@night cloak I did

storm flumeBOT
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@oak tiger If the program is currently closed, new applications will be accepted again in the future.

bright atlas
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No response af all

night cloak
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Don't worry, it can take some time to get a reply. Have patience.

oak tiger
#

How to download pubg beta 1.0.0 version

peak pagoda
polar marshBOT
#

@peak pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bright atlas
#

@night cloak
Are you from customer care??

night cloak
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@bright atlas I am not. You can find customer service representative in-game.

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @oak tiger:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

shadow venture
#

when roll out 194 mb

oak tiger
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@night cloak when will the beta be released for 1.0.0 version

night cloak
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@oak tiger No information on that.

bright atlas
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@night cloak
How can I find some
!!

night cloak
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@bright atlas In-game customer service is the ONLY way.

bright atlas
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@night cloak
No response since 29.7.2020

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😫

night cloak
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It can take a few days, due to weekend, high demand and the current pandemic situation.

bright atlas
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@night cloak
Thanks 😊

glossy drum
#

I been playing PUBG for couple months now and I still can't figure out how to get emotes. Any help would be great?

radiant shoal
uncut steppe
#

Hello
I need addiction help
My friend's pubg mobile account has been stolen and I cannot recover it

polar marshBOT
#

@silver fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

visual lichen
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How to fix this?

uncut steppe
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@woven atlas can you help me

woven atlas
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@visual lichen whats the issue

visual lichen
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@woven atlas check the image

woven atlas
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@radiant shoal once all requests are processed the channel will open

visual lichen
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@woven atlas ive done an achievement but showing not completed

woven atlas
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@visual lichen everytime u get legendry the streak resets to 0

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3 crates back u got a legendry item

visual lichen
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@woven atlas how come ive already done 200 and not 70

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Its been like that since season 4

woven atlas
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@visual lichen 200 not getting mythic not legendry.

alpine wyvern
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@visual lichen read once again

visual lichen
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Oh my bad but my 2 other friends is stuck on 65 too

woven atlas
#

Its always gonna reset to 0 if u get a legendry

alpine wyvern
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@visual lichen 2nd achievement is continuing not any legendary item

visual lichen
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Nvm thanks for the help

uncut steppe
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@bold siren can you help me please?

#

Hello
I need addiction help
My friend's pubg mobile account has been stolen and I cannot recover it

alpine wyvern
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@uncut steppe is it connected to social media id?

uncut steppe
#

@alpine wyvern yes facebook

woven atlas
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Contact customer care ingame for account related issues @uncut steppe

alpine wyvern
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@uncut steppe try to recover it first

uncut steppe
#

@woven atlas where can I find him

woven atlas
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Settings-> customer care @uncut steppe

uncut steppe
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@woven atlas okay thanke you

steel mantle
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Anyone here who can help in wechat login

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I need to login into pubgm with wechat

distant oracle
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Hlo

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I wanna ask about Pmco 2020 asia region qualified teams

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When the results are going to be announced

left jolt
azure venture
#

Hello once I had used gfffx tool.. now I want to know that how will I delete the modified files

gloomy hare
#

My stolen account needs help

left jolt
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My stolen account needs help
@gloomy hare for account related issues you'll have to contact customer service in game.

azure venture
#

Hello once I had used gfffx tool.. now I want to know that how will I delete the modified files

woven atlas
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@azure venture uninstall the app

left jolt
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Hello once I had used gfffx tool.. now I want to know that how will I delete the modified files
@azure venture no need to repeat the same message. Just uninstall the app.

azure venture
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I have done it

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I have reinstall

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Now tell me

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How to check if the modified files are deleted or not

uncut steppe
#

@woven atlas Excuse
I can't find the site you mentioned. Help me find it

azure venture
#

Hello

gloomy hare
#

I cannot because my account has been compromised

azure venture
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How to check if the modified files are deleted or not

woven atlas
uncut steppe
#

@woven atlas thanke you

gloomy hare
#

I cannot because my account has been compromised

left jolt
#

I cannot because my account has been compromised
@gloomy hare you can still contact the customer service by pressing the "Help" button on the login screen/page.

meager thistle
#

What is Official PUBG email Address???

gloomy hare
#

I need to disconnect the game by email

celest shadow
storm flumeBOT
#

You can contact the customer service via the game settings, @gloomy hare. Refer to subpoint 5.3 in #faq for further instructions.

azure venture
#

Why do customer service don't reply

hushed ravine
#

When will the unlink feature come

left jolt
#

@azure venture

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @azure venture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

celest shadow
#

No ETA or information on that yet, @hushed ravine.

hushed ravine
#

Ok

azure venture
#

Who appoints you guys

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Whom these channel belongs to

glacial thorn
#

Same version different events

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And same region

celest shadow
#

Some events may be region based, @glacial thorn.

glacial thorn
#

We both from same country

celest shadow
#

Are you certain? Could you check your region under Settings?

heavy vortex
#

They are both the same.. Just you have opened the different page@glacial thorn

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click on redeem reward page.

glacial thorn
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No bro

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I dont have many events

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Like cheer up get rewards

grand notch
heavy vortex
#

You mean that. ok

meager thistle
#

Is there anyway to put my opinion/ideas about next updates

celest shadow
#

@meager thistle, you may send your feedbacks in #old.

glacial thorn
#

@celest shadow where I see my region?

#

I don't find

grand notch
celest shadow
#

Click on Settings and scroll down, @glacial thorn.

glacial thorn
#

After?

celest shadow
left jolt
#

@celest shadow that's not available to everyone.

celest shadow
#

I am aware of that, it is not available in EEA.

abstract wyvern
#

help

#

help

#

help

#

so i got a response back from in-game support representative of pubg mobile regarding unlinking social media from my account

#

the social media account being a hacker

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so they said thank you for providiong all the evidence we need confirming the hacker slinked account

#

and all that

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then they said please send us your account registration date to further improve and forward the investigation

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i did that

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and now just waiting

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how long should i wait for a reply

#

its a saturday

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do they reply on saturdays and sundays

#

?

left jolt
#

@abstract wyvern just wait patiently, they will reach out to you soon.

abstract wyvern
#

ty

storm willow
#

@abstract wyvern wait until they respond.

vestal mesa
#

Heyc

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @vestal mesa. Remember to read through #faq before asking questions in the support channels.

low chasm
#

How his id name is empty 😕

polar marshBOT
#

@vestal mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @low chasm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@low chasm might be some hidden characters

polar marshBOT
#

@ashen flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusty dawn
#

Thousand point kyu nhi mila

storm flumeBOT
#

Please do not use any other language aside from English, @dusty dawn. Refer to #735483472432594994 for regional communities.

arctic trench
#

Is the dress in Treasure Hunter event temporary just like the Mythical Headgear? Why u doing a big event for temporary skins?

glossy drum
#

I been playing PUBG for couple months now and I still can't figure out how to get emotes. Any help would be great?

hoary abyss
#

Can anyone here get my season 1 stats? My account number is 515932552

heavy vortex
#

@glossy drum you can get emotes from RP reward or from mythic outfits

alpine condor
#

Help

#

There is missing events for mee

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Help

sick shale
#

@alpine condor Some events are available for specific regions.

glossy drum
#

@heavy vortex I'll try what you say.

alpine condor
#

Im in Egypt

#

But realised suddenly that my region is set for india

sick shale
#

@alpine condor change your region from settings

glossy drum
#

So do I go into a shop and buy the emotes? And if I do is there a time limit on them before they expire?

prisma forge
night cloak
#

Valdus and Kog teamups

#

Pmwl East

onyx cairn
#

No they did not team up. Kindly refrain from making such comments.

alpine condor
#

Has a timer 58 days

onyx cairn
#

@alpine condor
Wait for it to end, then you will be able to change it.

alpine condor
#

I cant

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Its a limited event

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Would u wait if it was a limited event

onyx cairn
#

No, I would ask customer support if I am able to change it earlier.

alpine condor
#

I did no reply

#

2 days ago

sick shale
#

@glossy drum You can get emotes from Free royal pass/Elite royal pass, and some mythic sets which include emotes

night cloak
#

All you can do now is wait@alpine condor

alpine condor
#

Ofc i can't wait its a good event which i would like to use it

night cloak
#

There is no other option@alpine condor laugh

dusty dawn
#

Bro can i ask you one question <@&481161015728406538>

heavy vortex
#

Avoid using the role.. it's for emergency only@dusty dawn

#

And ask your question here. Mod will help u

dusty dawn
#

Bro if we will win bonus challenge match of 10UC then how much point should i get

#

@heavy vortex

austere musk
#

hacker pubg mobile
name ウDENIZウ
ID: 5547341143
aimbot

hot spire
#

Hello

heavy vortex
#

@celest shadow ||sorry to disturb||pubgm_hidethepain ^

sick shale
#

@dusty dawn solo or squad?

dusty dawn
#

Squad @sick shale

sick shale
#

200 points for rank 1
And 15 points per kill

outer wasp
night cloak
#

No they did not team up. Kindly refrain from making such comments.
@onyx cairn wdym? You want proof don't talk trash

storm flumeBOT
#

Hello, @austere musk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dusty dawn
#

But it is mentioned that we will get 1200 point @sick shale

sick shale
#

Where?

#

Can you send a screenshot

dusty dawn
#

Wait

hot spire
#

‏My account was suspended without reason, I did not violate the user agreement and did not use any of the fraud methods only .. Please review the matter. If I discover that I have used any fraud method, you can stop my account for life

ID:5410899695

Name (RC鬼・TANGO)

polar marshBOT
#

@hot spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

astral sundial
#

@hot spire Please File Claim About this regard as the ingame support will only help in this matter.

dusty dawn
sick shale
#

That's the highest reward you can get

#

Not rank 1 reward

dusty dawn
#

Ohk

#

Thanks for help

#

@sick shale

sick shale
#

@dusty dawn you're welcome

dusty dawn
#

👍

#

But every time i won i got 900 or 1000 points

#

BTW np

#

Better luck next time😂

olive tendon
#

Upgradeable M4 skin event ?

onyx cairn
#

Where's your "evidence"? 🤔@night cloak

night cloak
#

Where's your "evidence"? 🤔@night cloak
@onyx cairn wtf

#

Dude

#

I am actually done

onyx cairn
#

@night cloak

  1. this is a support channel
  2. You were sharing wrong information
  3. you may check my name, then try to figure who's trash talking.
night cloak
#

Do i have to post Evidence?
It's clear on Youtube

#

I can post link here?

onyx cairn
#

No, you can't.

night cloak
#

How i am sharing wrong information
How can you be so sure?

#

i need codes for Area 2 & 4.
Plzz Help.

sick shale
night cloak
#

Ight i will download the vid and post it up here
Than kindly look up to it ..before calling me wrong

quaint python
#

I got new record in pubg end libary game 6 m

onyx cairn
#

Esports channel is linked for certain reasons to my account. If you have questions related to Esports, you can contact me or Eirene#0028.
@night cloak

olive tendon
#

@quaint python 5mins here

night cloak
#

@onyx cairn i can dm you?

#

Rn?

quaint python
#

Here record 5 m?

night cloak
#

I can download the video but i don't have nitro to post it here

left jolt
#

Here record 5 m?
@quaint python this is a support channel.

quaint python
#

So

left jolt
#

I'd suggest to move to #pubg-mobile for any conversation related to PUBGM.

onyx cairn
#

No need for as I know to which fights you are referring to in PMWL.@night cloak

night cloak
#

@onyx cairn yes so can you prove us wrong? Or is their any explanation videos for Both teams proving their points that they weren't teaming up

onyx cairn
#

@sand path, @storm willow
Could someone post the latest news from esports website regarding this case? ⬆️

agile tangle
#

When will pharoah come?

#

Tell??

midnight badge
#

Help

left jolt
#

When will pharoah come?
@agile tangle 4th Aug

midnight badge
#

Carlo or Andy is best?

agile tangle
#

Andy

midnight badge
#

Carlo or Andy is best?

night cloak
#

@midnight badge amdy

midnight badge
#

Carlo or Andy is best?

#

Ok

storm willow
#

Stop spamming @midnight badge

elfin canopy
#

I can download the video but i don't have nitro to post it here
@night cloak you don't need nitro to post videos here, you can post upto 100 MB media file in this server.
P.S:- 100 MB is the discord cap even with nitro.

night cloak
#

@elfin canopy alright than thanks

agile tangle
#

When will karakin come???

#

In 0.21.0??

agile tangle
#

???

night cloak
#

Refer to this vid both in English and in Hindi

storm willow
#

Thank you for bringing awareness of this situation. The PUBG MOBILE Esports team launched a thorough investigation of this suspicious skirmish already, reviewing all datapoints, logs, videos & communication, and concluded that there is not enough supporting evidence for a violation of their rulebook. @night cloak

radiant leaf
storm flumeBOT
#

Please do not use any other language aside from English, @radiant leaf. Refer to #735483472432594994 for regional communities.

night cloak
#

Thank you for bringing awareness of this situation. The PUBG MOBILE Esports team launched a thorough investigation of this suspicious skirmish already, reviewing all datapoints, logs, videos & communication, and concluded that there is not enough supporting evidence for a violation of their rulebook. @night cloak
@storm willow it means both teams are innocent?

storm flumeBOT
#

Please do not use any other language aside from English, @agile tangle. Refer to #735483472432594994 for regional communities.

celest shadow
#

Watch your language.

night cloak
#

Even the casters said in his own stream that they were looking like they were teaming up

polar marshBOT
#

@radiant leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile tangle
#

Pubg is worst game

#

Pubg is worst

#

Truth is always bitter

topaz delta
#

@agile tangle pls move to discussion channel

agile tangle
#

No

heavy vortex
#

If you don't want any support move to discussion channel. @agile tangle

agile tangle
#

Tell me that when will karakin come

#

I am here for that

storm willow
#

@night cloak the official Esports team looked into the issue and gave the above answer.

heavy vortex
#

keep an eye on #news @agile tangle

lyric vector
#

How i can know when Cheater report channel will be open?

glacial thorn
#

@glacial thorn, what's your region?
@celest shadow I don't have that in settings

#

As you have

night cloak
#

He knocked out 3 people in a vehicle and 2 other teams join to finish them off. Seems legit

left jolt
#

How i can know when Cheater report channel will be open?
@lyric vector once the remaining reports have been examined.

low chasm
lyric vector
#

@left jolt can u explain more

night cloak
glacial thorn
#

When will be next Crew?

night cloak
#

@night cloak the official Esports team looked into the issue and gave the above answer.
@storm willow Ah No matter what.. what we saw and according to my experience in esports and every matches of Pmwl i saw..no teams do like that what was shown in that video..
Kindly i appeal for rechecking of that matter again...it will be sad if team up and else gets promoted..Peace ✌️

lyric vector
#

@night cloak i want something to get notifications from that channel coz it opened twice and i didnt get notifications

sick shale
#

@low chasm you can provide your feedbacks in #old

night cloak
#

There is no official news about that@glacial thorn

low chasm
#

@sick shale sorry I didn't know about that :-)

forest folio
#

plz help someone try to hack my account

left jolt
#

i want something to get notifications from that channel coz it opened twice and i didnt get notifications
@lyric vector you could enable notifications for all messages for a specific channel through the channel settings on your discord client.

storm flumeBOT
#

You can contact the customer service via the game settings, @forest folio. Refer to subpoint 5.3 in #faq for further instructions.

forest folio
#

@i can not open my game

lyric vector
#

@left jolt i did enter to channel notifications and i choose all messages but i didnt get any notifications from 1 month ago till now

night cloak
#

Please check it from time to time

lyric vector
#

And i really want that cheater account get fly coz he is always show up against me in fpp in this season and season 13 too

left jolt
storm willow
lyric vector
#

I didit before with strong video with magic bullet and no recoil it seem not work that site

night cloak
#

@storm willow thanks

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lyric vector
#

Only hope is report channel

left jolt
#

I didit before with strong video with magic bullet and no recoil it seem not work that site
@lyric vector the team receives more than thousand reports a day. I'm pretty sure they will investigate the report you've sent asap.

storm flumeBOT
#

Please do not use any other language aside from English, @lyric vector. Refer to #735483472432594994 for regional communities.

lyric vector
#

I cant send link here. Lets hope they make him fly

#

Thanks for talking

night cloak
#

Have a nice day.

lyric vector
#

♥️

night cloak
#

@storm willow i did send an email..but is here anyone who can Listen to my point about that matter?

patent hearth
#

After this 169mb update at last loading screen my game stop working can u guys help me with that

gloomy relic
#

When did u got 169 mb update

#

??

karmic trench
#

What is the meaning of data transfer outside EEA

pallid raft
#

Hello

#

I have realme 6pro 8gb varient and I'm that pubg should run on smooth and extream frame rate but it is not showing

vagrant forum
#

@patent hearth, try repairing game client.

patent hearth
#

I did

vagrant forum
#

May I know your device?

gloomy relic
#

When

#

??

vagrant forum
#

@pallid raft, was the extreme frame rate option available to you earlier?

gloomy relic
#

Like now

#

??

#

Or an hour ago

#

I didn't received one

pallid raft
#

I have reacently buy this

#

This is my new phone

vagrant forum
#

@gloomy relic, he is probably referring to the play store update of around 190MBs

gloomy relic
#

Oh

#

They r fixing graphic issue

#

Error 403 told me

#

They will roll out a patch in early August

pallid raft
#

I have watch video in YouTube and in that they have extream option

gloomy relic
#

Which will fix it

pallid raft
#

@gloomy relic ohh

gloomy relic
#

Yeah bro

#

There is a bug

#

I also have OnePlus 7 pro

pallid raft
#

@gloomy relic I hope it will fix

gloomy relic
#

And hdr+ extreme is missiny

#

On my deciv5

#

Device

pallid raft
#

@gloomy relic ohh

#

Is realme 6pro is best for competitive

#

Games

#

Can you tell me best gyro settings for my device

vagrant forum
#

@pallid raft, you can move over to a discussion channel to talk about it if you don't have any further queries.

pallid raft
#

@vagrant forum ok

vagrant forum
#

I'm sure the community will help you out with that. Have a nice day.

tacit night
#

How can I speak to the supporter

#

Hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tacit night. Remember to read through #faq before asking questions in the support channels.

celest shadow
#

How may I help you, @tacit night?

tacit night
#

I lost my account from 90days by unlink buttum

#

Hello

#

?

celest shadow
#

Please contact the in-game customer service regarding account related issues. That's the only solution you have. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait, @tacit night.

tacit night
#

I don't understand

#

Listen I contact you in customer service in the game I provide all the informations

#

And don't back my account

spare hornet
#

Can someone help me

celest shadow
#

You will need to wait till your social media account is unlinked, @tacit night.

spare hornet
#

Look, recently i closed my acc, so when i tried to enter again y type my e-mail, my password, but it says its wrong

#

Ok so.. i ask for a pubg email to reset it

iron prairie
#

Have you tried changing your password?

spare hornet
#

And i have nothing

#

Have you tried changing your password?
@iron prairie hell yeah

iron prairie
#

check ur spam folder?

spare hornet
#

I did

alpine brook
#

people still getting friends offline glitch?

It was fixed on me after 154 mb playstore update.

Isn’t everyone get the updates?

spare hornet
#

Everything

iron prairie
#

If you linked your account to any social media you could login with it

spare hornet
#

But i dont have any pubg email

#

@iron prairie its with any social

#

Just with my email

iron prairie
#

@iron prairie its with any social
@spare hornet uh what does this mean?

spare hornet
#

@iron prairie its with any social
@spare hornet its not*

#

So... the only thing i need is the email

#

Thats all

#

But i got nothing

#

I tried like... 30 times i guess

iron prairie
#

idk how to help, just wait for a staff to come

spare hornet
#

And im still looking on every section

alpine brook
#

Explain your full issue in one message. So moderate can read & answer easily. @spare hornet

dusky carbon
#

Why cheater report channel is closed ?

alpine brook
#

@dusky carbon because 5 of them still in examination.

I also need it.

dusky carbon
#

I have to report 2 hackers and a legit guy who is teaming up with them

alpine brook
gaunt hinge
#

Hi bro @alpine brook

dusky carbon
#

Ok thanks, will try it there too :)

gaunt hinge
alpine brook
#

@gaunt hinge need 3 weeks exactly. See bottom of this page

gaunt hinge
#

Bottom of the page refresh every week only bro

#

Bro ???@alpine brook

alpine brook
#

@gaunt hinge as per i know, you can redeem after 3 weeks.

You can buy 6 challenge vouchers every week.

lone holly
#

Same with me

gaunt hinge
#

Ok bro but I got only 3 challenge voucher only bro for a week ??@alpine brook

alpine brook
#

@gaunt hinge you've enough points. Play more & go for 300 uc.

#

@gaunt hinge you can buy 6 with 600 points. Check your screenshot

next patio
#

When zombie is came

gaunt hinge
#

Ohhhh ok ok bro @alpine brook

night cloak
#

There is no official information about that.Please keep an eye on
#news @next patio

gaunt hinge
#

After 3 week only it will be refreshed ????@alpine brook

alpine brook
#

@gaunt hinge yeah. Just wait for it. Or play more & redeem 300 uc.

next patio
#

Waiting for zombies mode

#

I love it mode

gaunt hinge
#

Okey bro thanks 👍@alpine brook

alpine brook
#

@gaunt hinge welcome

gaunt hinge
alpine brook
#

@gaunt hinge already checked with my account. Don't afraid.

gaunt hinge
#

Ok bro it will be refreshed when bro ???

torn yoke
#

Sa

alpine brook
#

@gaunt hinge 3 weeks from your redeem time

gaunt hinge
#

@alpine brook ok ok bro

#

I got July 18 bro this is 3rd week but I didnt refresh ????@alpine brook

#

Tell bro @alpine brook

alpine brook
#

@gaunt hinge you just passed 2 weeks. Check correctly.

Now It's a long discussion. If you need any information from me, do inbox.

potent flint
#

So there is a achievement in which if u dont get a mythic in 200 crates u will get the skelly suit

#

So incase I open a suplly crate and get a time limited mythic will it be counted in the achievement

sick shale
#

No

#

Only crates that cost 120 UC count (Classic/Premium)

#

Supply crate costs 60 UC afaik right

potent flint
#

Ok thanx

#

Is it true that there is a welcome back soldier event if u dont come online for 15 days and u get a rename card as reward

wraith brook
#

@potent flint Yeah there's a mission something like "Return missions"

hallow thistle
#

I have a problem, I cannot log into my account, writes that from this account they entered a later version of the game ... I tried and re-downloaded the game from another phone, nothing helped ... what should I do ??? can you somehow solve the issue ???

wraith brook
#

There is also a rename card as a reward

potent flint
#

@wraith brook so can we keep doing it again and again every 15 days to get multiple rename cards?

wraith brook
#

@hallow thistle Customer service is your only hope . Btw did ur social media account hacked ?

#

@potent flint Yes you can

#

But u have don't have to login for 15 days

gaunt hinge
#

Hi bro I want rename card please tell me how ???@wraith brook

polar marshBOT
#

@rocky parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@gaunt hinge You can for buy for 180UC

hallow thistle
#

@wraith brook yes, my Facebook was hacked, I changed passwords and so on, after that I try to log in through the link and through the phone number and everything is also the inscription

gaunt hinge
#

Tell me another simple way @wraith brook

wraith brook
#

@gaunt hinge Crew shop

gaunt hinge
#

How to play in crew bro @wraith brook

night cloak
#

@hallow thistle You would need to wait for a future update. Make sure not to share your account with third-parties if so contact Customer Service, and that you do not download the game from unofficial sources.

clever wharf
#

I want to report cheater

wraith brook
#

@gaunt hinge Join a crew and play crew challenge . Win Crew points which you can use to redeem items

storm flumeBOT
#

Hello, @clever wharf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

hallow thistle
#

@night cloak thanks for the help, I will wait for the update

gaunt hinge
wraith brook
#

@gaunt hinge You have to wait when registration opens again .

gaunt hinge
#

Ok when its open @wraith brook

wraith brook
#

No ETA . Keep an eye on news channel

gaunt hinge
#

If we don't login for 15days then we will got rename card ????@wraith brook

alpine brook
#

Why pubgm allow someone's to change his/her region manually?

Many people changing now for rename card.

wraith brook
#

@gaunt hinge Yes you will get "Return missions" . Rename card is one reward of it

polar marshBOT
#

@hallow thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gaunt hinge
#

Ok bro @wraith brook

wraith brook
#

@alpine brook How rename card tell me in dm

gaunt hinge
#

Tq@gaunt hinge

wraith brook
#

@gaunt hinge Ur welcome

shut salmon
#

Hi, where i can report cheaters? I did in game (i know no one recieve them) and i recorded my death reply. But dont have their name or ID

alpine brook
gritty glade
#

Today i faced cheater in India Bonus TDM match Id Level 87.
In A Match He kill 34 Player only Headshot. & All Chat He Is Saying He Used Sharpshoot key cheat since 5 months.
Successfully reported now see what happen.

twin gulch
#

@hallow thistle hacker linked there social media in your pubg account, wait for big update for this issue, so many users are facing this issue from last 2 moths, there issue are still not solved.

polar marshBOT
#

@twin gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@shut salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

swift plume
#

Is anybody here facing no sound issues? Like randomly a teammate will stop hearing anyone's sound and nobody else will also be able to hear that teammate. In lobby as well as in game.

alpine brook
#

@shut salmon you'll find him in 'question' section

night cloak
#

#questions my Facebook got hacked and then disabled how to remove it from game I still got Game Center and Email option to log in but I want to remove facebook help me

#

#questions my Facebook got hacked and then disabled how to remove it from game I still got Game Center and Email option to log in but I want to remove facebook help me

alpine brook
#

@night cloak contact in game customer service immediately

vital wadi
#

Anyone mod here

forest folio
#

help

wraith brook
#

@night cloak The Unlinking option is currently closed

alpine brook
#

@gritty glade if you got anyone like this again. Record your gameplay for evidence. Then it'll be easy to catch them.

wraith brook
#

@night cloak Contact fb support

alpine brook
#

@night cloak @sand path
Isn’t @night cloak issue fixable?

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@alpine brook That what happen when you ask a question before reading #faq

alpine brook
#

@night cloak i know it fixable with customer service. But someone says its not.

#

Thanks for your info again.

night cloak
#

those are answered in #faq :)

vital wadi
placid remnant
#

i am having a problem thon on age restriction i am clickingyes but but it automatically turn into no

night cloak
#

@vital wadi ??

vital wadi
#

@night cloak no update

night cloak
#

@placid remnant check the Social media account's DOB

#

@vital wadi region

vital wadi
#

@night cloak Nepal

wind glacier
#

Hi, a teammate killed me with grenades, what can I do about it.

night cloak
#

Report him.

alpine brook
#

@wind glacier report in game

night cloak
#

@vital wadi Try clearing the device cache and restart the device, did your friends got the update??

placid remnant
#

i am having a problem thon on age restriction i am clickingyes but but it automatically turn into no

wind glacier
#

I already did it

vital wadi
#

@night cloak i have tried clearing all the cache but didn't work

alpine brook
#

@night cloak many people didn’t get the update. Many of my friends also (Bangladesh)

night cloak
#

The update is only for a few users

#

@placid remnant check the Social media account's DOB

vital wadi
#

@night cloak few users means whom??

night cloak
#

anyways a new patch will be releasing soon

wraith brook
#

What new ?

storm flumeBOT
#

Hello, @remote owl!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

as usual

wraith brook
#

Oh ok

vital wadi
#

@night cloak my friend phone is vivo he hasn't got update in play store but he has got update in vivo store is it safe to update from vivo store

wind glacier
#

how can I get a role ?

alpine brook
#

@wraith brook fixing old bugs & adding new bugs. (Sorry for off topic)

night cloak
#

@vital wadi it is not, preferred way is to download via Play Store.

storm flumeBOT
#

Your level is defined by your Discord server activity, @wind glacier. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

wind glacier
#

OK thanks

sterile summit
#

why pubgm don't add kurdish flag?

reef turret
#

Is there any problem by changing country/region

wraith brook
sweet niche
#

Hey,
Recently PUBG was banned in Pakistan for a week, i am a video creator for my Instagram account, i tried to play PUBG with a VPN for the sake of recording gameplay, but unfortunately my account got banned for no reason, it was my main account, I need immediate assistance, Please HELP 🙂

wraith brook
#

@sweet niche Usage of VPN is not recommended . That's ur fault

#

Now what u r expecting ?

sweet niche
#

Sir i understand but, am a content creator, i needed to record videos for my audience

#

here we 18 year old guys trying to stand on their own by creating videos

#

kindly help me, its my main account

polar marshBOT
#

@sweet niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

You must have thought this before using VPN . We can't help you anyway

wind glacier
#

if I have videos with suspicious hack players where I can show them

alpine brook
storm flumeBOT
#

Hello, @wind glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

reef turret
#

Is there any problem by changing country/region using vpn?

wraith brook
#

@reef turret Usage of VPN is not recommended

wind glacier
#

OK thanks

night cloak
#

VPN usage is not recommended, for further you may contact In-game Customer Service , @reef turret .

reef turret
#

@wraith brook how to change?

alpine brook
#

@reef turret not recommend, but own risk. If you get ban, no-one will help you.

night cloak
#

@reef turret do it in 5 mins connect vpn and change region....its safe for only 5 mins thopubgm_yeheboi

storm flumeBOT
#

Use of unauthorized third-party software or methods, @vital wadi, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@vital wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

reef turret
#

@night cloak thanks 😄

night cloak
#

@vital wadi These bot messages could help you.

alpine brook
#

@reef turret 2 mins is enough for rename card you're looking for

storm flumeBOT
#

Use of unauthorized third-party software or methods, @vital wadi, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

forest rock
#

i want to report a player

storm flumeBOT
#

Hello, @forest rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

forest rock
#

im going to report him and i knew nothing is gona happen

#

i have reported many players with video`s

alpine brook
#

@night cloak i've a serious issue for long time.
May i dm you?

night cloak
#

DMs are open but I'll go off for now, @alpine brook .|| will get a reply after 12h||

faint steppe
#

@forest rock it takes time bro

forest rock
#

time?

#

yeah morthan 2 months

faint steppe
#

Upto 90 days

reef fulcrum
merry kiln
#

Guys any fix for game sound quality lowering after turning on mic?

#

On ios

wind glacier
#

on android there are no problems

#

try other headphones

obsidian storm
#

Hi, I need help! I used to play Pubg Mobile on another phone and it was tied to Facebook when I changed my phone I could not get my game account back but I returned my Facebook account and then I created a new account on the same Facebook account and played for over a year and it was yesterday just logged out of the game and logged into my old Pubg mobile account, please help me get my new account back, I have an Account Id and a Facebook account on which Pubg mobile is linked!

#

Help me please

idle crow
#

My friend clicked iam not a user in india in updated privacy policy

#

He's geting ping so high

#

How to fix it

#

Any one help please

obsidian storm
#

Hi, I need help! I used to play Pubg Mobile on another phone and it was tied to Facebook when I changed my phone I could not get my game account back but I returned my Facebook account and then I created a new account on the same Facebook account and played for over a year and it was yesterday just logged out of the game and logged into my old Pubg mobile account, please help me get my new account back, I have an Account Id and a Facebook account on which Pubg mobile is linked!
@obsidian storm

#

Help!

storm flumeBOT
#

You can contact the customer service via the game settings, @obsidian storm. Refer to subpoint 5.3 in #faq for further instructions.

wind glacier
#

In the new pub account you were no longer connected to Twitter

#

@obsidian storm

night cloak
#

My friend clicked iam not a user in india in updated privacy policy
That is just to inform that the policies had been updated.
He's geting ping so high
@idle crow it's is an issue from the internet

wind glacier
#

or google

#

Or you had a problem on the internet

obsidian storm
#

@wind glacier i conected Facebook

#

@storm flume they are not ansvered me

#

@wind glacier help me please to get my account again

storm flumeBOT
#

You can contact the customer service via the game settings, @obsidian storm. Refer to subpoint 5.3 in #faq for further instructions.

wind glacier
#

5.3 - How to contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu, and scroll to the bottom-left of the Basic section. @obsidian storm

obsidian storm
#

@wind glacier they didn’t answer me

#

Help me to get my account

faint steppe
#

@obsidian storm we can't help with account issue.. Do what they told you to do

fair shore
#

Hi l need help ! my account banlandi. I was told to be banned because of the trick, but I did not use the trick for 1 year banlı account. I have deposited thousands of money into my account, please open my account more carefully. ID: 572406309

wind glacier
#

wait

faint steppe
#

@fair shore What trick?

obsidian storm
#

@faint steppe they did not answer me

faint steppe
#

@obsidian storm The bot directed you

crisp garden
#

Wait for answer

fair shore
#

I didnt trick. But its says so

polar marshBOT
#

@fair shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

obsidian storm
#

@faint steppe bot didn't help me solve this problem

night cloak
#

Contacting in-game Customer Service is the only option you have,@obsidian storm .

faint steppe
#

@obsidian storm In Game support Will help you and bot only told you to do that

rose hawk
storm flumeBOT
simple cairn
#

Lol

fading shore
#

Hello

#

how to get mythic in lucky air drop behind my characters?

#

Help

mighty musk
#

How to report hacker with video proof

#

???

storm flumeBOT
#

Hello, @mighty musk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

storm willow
#

@fading shore thats random. No other way around.

chrome citrus
#

A game is a hacker, you do not have solutions to this thing?

rugged dune
#

the game is a hacker?

storm willow
#

@simple cairn try repairing your app once

rugged dune
#

what does this mean

storm willow
obsidian storm
#

Hi, I need help! I used to play Pubg Mobile on another phone and it was tied to Facebook when I changed my phone I could not get my game account back but I returned my Facebook account and then I created a new account on the same Facebook account and played for over a year and it was yesterday just logged out of the game and logged into my old Pubg mobile account, please help me get my new account back, I have an Account Id and a Facebook account on which Pubg mobile is linked!

mighty musk
#

Lots of hacker in this game 1 every two match

obsidian storm
#

Help me please

keen solar
#

im so surprised that we still have camel jockey hackers in tje na servers

#

im not really

#

brimg more in!

obsidian storm
#

Help me please

opal prism
#

Do you guys know whether we are using crate coupons or UC?

night cloak
#

@opal prism wdymPubgmConfused huh

karmic grove
#

Why i can’t see the id of this player? Do you protect the cheaters

versed sorrel
#

Man so annoying just now a hacker killed me

#

3 games 3 hackers

#

I have video also

night cloak
#

Hi someone has hacked into my account and the hacker has linked his Twitter profile and his email into my pubg account.
I need to recover my account ASAP

versed sorrel
#

I reported them they are not yet banned

frail lake
#

ЕРЕК

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Hello, @versed sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
tight shoal
#

someone help me the new event treasure hunter wont open i use gameloop

night cloak
#

Can anyone help me contact with an in-game administrator? Someone’s “ Mythic Fashion” title account has been scammed, but the guy still has access to the other social media account

#

He has every proof that the account is his

sick shale
#

@tight shoal ask in emulator support channel (Type .emulator in #481204134859505684 to gain access to emulator channels)

glossy drum
#

What hacks are they using to get us? Are they able to shoot thru walls or able to locate you?

solid vortex
#

Is the company sleeping where developers where the anti-cheats team had 30 videos for the cheats on YouTube channel and enabled them for two weeks and more, and no response from the company was coming, was it sleeping

#

😫 😫 😫

night cloak
#

What hacks are they using to get us? Are they able to shoot thru walls or able to locate you?
@glossy drum
All depends on what hacks they players have.

polar marshBOT
#

@sonic depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy drum
#

If we knew then maybe avoid it

dense lintel
#

4- Both nickname of linked social media accounts (user names of your linked social media accounts)

#

What is nickname 🤔

#

2- Your UserID (game account User ID).

#

And User Id means In game name or something?

short nexus
#

Can i talk to any admin?r moderator

night cloak
#

@dense lintel 4- the username of your social media accout
2- your numeric ingame ID

dense lintel
#

Ok

#

Thanks for the support

night cloak
#

@night cloak can you help me recover my account from the hacker

#

@night cloak do you still have access to your account?

#

yes

#

@night cloak refer #faq 2.5 and do all the steps correctly

#

the hacker has linked his Twitter account to my pubg

polar marshBOT
#

@foggy hull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dense lintel
#

3- Your social media account that the hacker can't access (the name of the social media account that hacker linked to your game account(Facebook/Twitter/Google account)).

#

What to fill there

night cloak
#

@night cloak I reported about the matter to the in game customer support but no one replied back

#

since 2 days

dense lintel
#

3- Your social media account that the hacker can't access (the name of the social media account that hacker linked to your game account(Facebook/Twitter/Google account)).

night cloak
#

Look how good this game is.

dense lintel
#

What to fill there

night cloak
#

So fair, 35 kills

#

And you guys are adding skins instead... congz

dense lintel
#

No Reply 🙄

full raven
#

Treasure hunter Set is temporary or permanent......if you know means replay to my message

orchid bison
#

There must be an end to piracy. The situation is very bad. Three months ago I could not play

cunning pond
#

Hello. Can you help me? After the game is over in the new map library, I throw me out of the game and have to re-enter the game. Is there a solution for this?

crisp cairn
#

This guy has everything m416 glacier and still uses full hack lol specially only headshot come on guys @polar marsh

jaunty grove
#

Emulator has rendering problem for AMD users. When will it be fixed? @elfin canopy and @bold siren

night cloak
#

@jaunty grove there’s been no news on it it’s been a question for awhile also please unlock emulator support by going into #481204134859505684 and typing .emulator

#

@crisp cairn please report them in game.

full raven
#

Treasure hunter Set is temporary or permanent......if you know means replay to my message

dense lintel
#

@night cloak 3- Your social media account that the hacker can't access (the name of the social media account that hacker linked to your game account(Facebook/Twitter/Google account)).
What To Fill There ?
My Friend Account is Hacked and hacker has linked Facebook account

ebon crown
#

When will offer shop items renewed?

night cloak
#

They must have another social media connected to the pubgm account @dense lintel so they’re asking which account that is.

elfin canopy
night cloak
#

And you guys are adding skins instead... congz
@night cloak
Pubgm staff are actively working in the hacker situation they’re adding skins yes but they have people with a different area of expertise for all parts of the game people who create skins can have no idea how to code a anti cheat system please report them in game and keep your discussion in discussion channels.

jaunty grove
#

@elfin canopy I got it. Thank you

night cloak
uncut steppe
#

Hello
I want to ask a question
Is there support for PUBG Korean version on this site ??

night cloak
#

No this is for the global version .

low chasm
#

I had a doubt can anyone help

normal fulcrum
#

@night cloak Use #old to report any bugs

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @low chasm. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@night cloak I reported about the matter to the in game customer support but no one replied back
@night cloak patience covid 19 has slowed everything down.

low chasm
#

My friend has reached concorer tire few days ago now he is back to ace stars.

Will he get season 14 concorer name tag? After this season end

uncut steppe
#

@night cloak Ok
I want to know their official support site because I need help please

night cloak
#

You’d have to google that I do not know it sorry.

#

@low chasm yes he will you get rewards for the highest tier you reached during the season.

pseudo anvil
#

My friend has reached concorer tire few days ago now he is back to ace stars.

Will he get season 14 concorer name tag? After this season end
@low chasm YES HE WILL GET IT

dense lintel
#

@night cloak means I Have To tell account name that hacker has linked or which hacker don't have access

night cloak
#

Don’t have access

dense lintel
#
  1. Hacker Can't Access My Google Account Only I Can Acess... Hacker Has Access Of Facebook Because Hacker Linked His Facebook Account
night cloak
#

So your friends social media

dense lintel
#

I replied this

night cloak
#

Not the hackers

#

Yup

#

Perfect 👍

dense lintel
#

Ok 👍👍👍

night cloak
#

Good luck

low chasm
#

@night cloak @pseudo anvil tq awm ❤️

dense lintel
#

And Social Media Nickname I have to give my google account user name?

night cloak
#

Yes

dense lintel
#

Ok Done

#

How much Time It Will Take To Unlink

night cloak
#

Can take up to 60-90 days.

cinder linden
#

Give bangladeshi server

dense lintel
#

@night cloak Ok thanks

normal fulcrum
tranquil pendant
#

Hacker name - NARMIN - aim, super speed, fast car, jump car fulll hacker please ban this

night cloak
#

Please do not send that here @tranquil pendant

#

Report him in game

tranquil pendant
#

I will report, but she untill playing, and kill us((

night cloak
#

Also please refer to #faq 5.1

tranquil pendant
#

I have 20 video for hackers. . Okay sorry , tell me please how can i send videos ? This hackers dont let us play game. I will pay 1500$+ money in this game, but hackers dont give me play

night cloak
#

I understand where you’re coming from but we are not PUBG MOBILE employee’s we just direct you to the right place

#

#faq 5.1 tells you how to report hackers with video evidence.

tranquil pendant
#

Ou okay thanks ) i have bad englis sorry . Thanks

night cloak
#

👍

cunning wing
#

Whats pubgm support email

night cloak
#

I believe it’s this @cunning wing .

wide scarab
#

Hi
How i can report hack

storm flumeBOT
#

Hello, @wide scarab!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

celest bison
#

Hi

#

Who I can cancel the mail

#

There is some he add the mail for my account what I can do

#

I don’t what this who add you can help me I need to cancel this mail

#

I can do something

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @celest bison. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

السلام عليكم
شباب شخص اخترق حساب التويتر وسرق حساب ببجي

storm flumeBOT
#

Please do not use any other language aside from English, @night cloak. Refer to #735483472432594994 for regional communities.

night cloak
#

Someone hacked your Twitter @night cloak ?

#

Yes

#

And stole your account ?

#

And he lenk my pubg acc in emil

#

Link

#

Okay

#

What can i do?

#

Please refer to #faq 2.5 and 2.8

wraith pond
#

Help

vivid merlin
#

@wraith pond Can you translate what it says?

wraith pond
#

I have a problem with my account which is that I am logged into a newer version Please remove the old update and download the new version

storm flumeBOT
#

You can contact the customer service via the game settings, @wraith pond. Refer to subpoint 5.3 in #faq for further instructions.

dapper pivot
#

my game crashes after my match ends on Library. its the only map that this thing happens. i reset-ed my client and reinstalled the game

vivid merlin
wraith pond
#

Help

dapper pivot
#

I would. just making sure if its just me or others too.

wraith pond
#

How do I contact them?

vivid merlin
#

@dapper pivot It might be a glitch.

#

@wraith pond Click #faq and go to subpoint 5.3

dapper pivot
#

i believe. none of my friends are suffering it maybe just me. reason i asked here.

vivid merlin
#

@dapper pivot Have you tried to clear the cache?

dapper pivot
#

i did. i completely reinstalled the game. redownloaded all maps.

wraith pond
#

Where he 5.3 ?

night cloak
#

Scroll up to it .

vivid merlin
#

@dapper pivot Is it only the library mode that crashes?

night cloak
dapper pivot
#

yup. its just the library map. when the game ends. it doesnt shows the result but crashes

night cloak
#

@wraith pond ^^

wraith pond
#

Yes thanks

vivid merlin
#

@dapper pivot Does it do that every time you play that map?

dapper pivot
#

My phone's Oppo Reno2 Z

wraith pond
#

But the account is closed. I want to raise the account to support to solve the problem

night cloak
#

Closed ?

#

Like suspended/banned

dapper pivot
#

it's everytime. I can screen record to show. like it's every game and everytime I start the game

#

sorry for late response. my pc has internet issues.

vivid merlin
#

@dapper pivot If you have screen recordings can you post it in #old, along with a brief description about it?

wraith pond
#

Me ?

dapper pivot
#

oh sure. I'll record it the next time I play the games. should I trim out the game play to save time? or want me to upload the complete clip?

vivid merlin
#

@dapper pivot Yes, you can trim the gameplay to where the game ends and it crashes.

prisma forge
#

Pubg won't keep graphics changes
My player id: 5265605383
Device: samsung galaxy a10
Region: europe
Can someone please help? Maybe i am doing something wrong

dapper pivot
#

alrighty sir. thanks a lot. I'll do it. Good day.

sharp onyx
#

@prisma forge please put this in #old
Did already pubgm_hidethepain

prisma forge
#

I did a few times but nothing happened @sharp onyx

sharp onyx
#

It will be fixed soon. The devs go through that channel regularly

twilit widget
#

There is discord for pubgm kr version?

sharp onyx
#

No, there isnt. Use in game support. Also, this server only provides assistance for the global version, @twilit widget

night cloak
#

!play مهرجان لو تسمحيلي بكلمة

storm flumeBOT
#

Please do not use any other language aside from English, @night cloak. Refer to #735483472432594994 for regional communities.

devout mortar
#

Stop the hacks!

night cloak
#

@night cloak go to vocals.

tacit night
#

اريد داعم عربي

storm flumeBOT
#

Please do not use any other language aside from English, @tacit night. Refer to #735483472432594994 for regional communities.

tacit night
#

I want to speak with supporter

#

Hello??

vivid merlin
#

@tacit night Whats wrong?

safe zenith
#

hello, I am communicating here because I have a problem with the game ... When I am going to throw a grenade the counter of that grenade does not appear to me I have had to be counting in my mind the seconds ... I tried to use the repair of the game and even So the problem persists, can you help me?

shadow jewel
#

Hello pubg Mobile
MY phone supports the gyroscope but it does not support it in pubg, I hope This problem can be fixed next update, My phone Huawei nova 7i Model [JNY-LX1] Android veroisn 10.
Thanks

vivid merlin
#

@safe zenith Have you tried to clear cache?

prisma willow
#

Hii

#

Is Ancient ruins event live or not yet?

sick shale
#

Not yet

limber flare
#

Hi, can I redeem global UC voucher in KR Version?

#

Ping me when someone answers. Thanks

night cloak
#

Pretty sure you cannot transfer in game vouchers to other versions.

#

@short eagle can confirm

short eagle
#

You cant

night cloak
#

@limber flare ^^

limber flare
#

Alrighty. Thanks @night cloak

night cloak
#

👍

limber flare
#

Can I purchase with google play credit (No credit card)

night cloak
#

On which version ?

#

We are only support for global version.

limber flare
#

KR

night cloak
#

You’d have to ask KR support.

limber flare
#

Is there a KR Version server (In English)

#

Or generally a KR server

short eagle
#

@limber flare you could contact customer service

limber flare
#

No separate discord?

night cloak
#

Also you’d have to google for a discord server

fluid inlet
#

How can I report?

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @fluid inlet:

:white_small_square: http://bit.ly/37Lgfbm

fluid inlet
#

Thank you

polar marshBOT
#

@minor fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

twin gulch
tulip wedge
tawdry finch
#

Is it true that if we don’t login for 15 days. We get a rename card as a returner gift ?

night cloak
#

I’m not sure on the day limit but yes returned get a rename card after a certain amount of activity.

tawdry finch
#

You mean inactivity

night cloak
#

Yes

tulip wedge
#

Pls tell why the reward changes everytime?@night cloak

night cloak
#

@tulip wedge sorry I’m fairly new to support so just wait patiently for a staff member sorry I cannot help 😉

tulip wedge
#

Ok@night cloak

twin gulch
#

@tawdry finch No we can't get rename card, last season i faced log in issue I can't logedin for 41 days. no any returner gift,lost my royal pass also

supple summit
#

How to be @content creator

crisp garden
night cloak
#

@twin gulch please try not to give out false information you can’t get it due to a bug. And if you cannot login you should get it when the bug has been patched.

#

@celest shadow do you know how many days you have to be inactive to get the returner missions ?

tawdry finch
#

No the thing is my account was hacked in season 13, I recover my Facebook account which was hacked, but I am unable to login dues to some version mismatch issue. The hacker changed my character name, that’s why I was wondering whether or not

celest shadow
#

As far as I remember, could be 2 weeks (could change). However, I'm not sure what rewards you could get for completing the missions.

tawdry finch
#

Anyways how soon be the next update ?

night cloak
#

Ye it’s a rename card

tawdry finch
#

As far as I remember, could be 2 weeks (could change). However, I'm not sure what rewards you could get for completing the missions.
@celest shadow I just need the rename card, nothing else

night cloak
#

@tawdry finch still no information on the newest update.

celest shadow
#

@tawdry finch, this issue should be resolved within the next update or so.

#

No ETA on when the update is however.

tawdry finch
#

@tawdry finch, this issue should be resolved within the next update or so.
@celest shadow yes someone told me that it will get fixed in 0.19.0 update, which clearly didn’t, so I doubt it. But I’ll keep that in mind

celest shadow
#

I see.

gritty glade
#

Is there any new Character coming in pubg mobile?

analog estuary
#

@celest shadow Hello

celest shadow
#

@gritty glade, no news or information on that. However, keep an eye out for the Pharaoh X-Suit that's coming on August 4th! 😉

#

How may I help you, @analog estuary?

analog estuary
#

@celest shadow I have communication problem I cannot talk to my teamates

celest shadow
#

Unfortunately the mic bug has been around for a quite a while, @analog estuary. You and your teammates will need to restart the game to be able to hear each other.

sour talon
#

@polar marsh Hello and Can I request for report some of app that should not have to be made other client?

solar yacht
#

hello guys, i have an issue with my ping while im playing in Gameloop, the ping in mobile is 20 in EU server but with gameloop the ping 120, any idea ?

night cloak
#

@sour talon can you please try make a little more sense out of your message

sour talon
#

That app has been spread for some reason n00bs has been using it for advantages

night cloak
#

@solar yacht could you go to #481204134859505684 and type .emulator to unlock emulator support @solar yacht

solar yacht
#

sure thank you

night cloak
#

Wich app @sour talon

#

Op sorry piston

polar marshBOT
#

@indigo trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sour talon
#

I already meet all of them using that app mod since patch 0.18.0 Getting tired of meeting those idiots using that mod app😩

#

@night cloak App mod for no recoil and aim lock😩 getting tired meeting those idiots using that app😩 even im using potato phone im fine using it but they using app mod with no recoil and aim lock

night cloak
#

@sour talon you mean people hacking ?

sour talon
#

yes but not using script

#

using the app by itself

#

Im getting tired meeting those players😩

night cloak
#

Please refer to #faq 5.1

sour talon
#

alright

#

the problem is report section is close

night cloak
#

Hello, @sour talon !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Use the link.

celest shadow
#

Hello, @sour talon. The #cheater-reports channel will be opened again once all the remaining reports have been examined completely.

gritty glade
#

alright
@sour talon
You can ban
Every cheater except of Sharpshooter.

crimson gazelle
#

How do I sign up for scrims

sour talon
#

@gritty glade those using that app should be banned(He modify the client scrip to be no recoil and aim locked) but the problem is Report sectiom closed until those cheaters been gone

#

I have to wait until its reopen it again

gritty glade
#

@gritty glade those using that app should be banned(He modify the client scrip to be no recoil and aim locked) but the problem is Report sectiom closed until those cheaters been gone
@sour talon

Then it's not Sharpshooter user. You can easily stop them.

night cloak
#

You also have to be level 10 in the server @sour talon

sour talon
#

discord server? alright hahah

night cloak
#

So waiting for it to reopen doesn’t help I provided a link for you to use to report them.

sour talon
#

but many were using it...didnt make to report that been using it but can report it via his youtube channel

gritty glade
#

I Am Eagerly Waiting About Pubg New Anti Cheat System Against Sharpshooter user.
My one of the friend id level 79. Using sharpshooter since 3 months.

sour talon
#

wow

night cloak
#

Has he used the hacks on a YouTube video ?

sour talon
#

You guys from india? Sorry for asking

#

He just show it tho

gritty glade
#

Has he used the hacks on a YouTube video ?
@night cloak

No. YouTube haks always ban.
Sharpshooter is the key of cheat.

night cloak
#

Please keep this channel for support only use the discussion channels for chatting #pubg-mobile and #chat

gritty glade
#

You guys from india? Sorry for asking
@sour talon
Yes Indian

You have any problem?

#

Please keep this channel for support only use the discussion channels for chatting #pubg-mobile and #chat
@night cloak
OK

sour talon
#

oh no problem just sayin hello haha

gritty glade
#

Please come #chat

twin gulch
#

@tawdry finch he is muted by pubgm discord for 7 Days, because he said true.

tawdry finch
#

What happened 😳

polar marshBOT
#

@fast mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spark breach
#

Why erangal day and night matches are not coming@polar marsh

#

@gritty glade @spark breach

#

Hlo is any one

left jolt
#

@spark breach what's the issue?

spark breach
#

@left jolt when will be the day and night matches avalible in erangal

left jolt
#

@spark breach in rare cases, or when some event is going on I assume.

spark breach
#

@left jolt is it has a chance for ot

#

To get it in matches now

left jolt
#

Sorry I don't know much about that. :/

night cloak
#

@celest shadow may know.

celest shadow
#

As far as I know, the night mode for Erangel is not available at the moment, @spark breach. You will only get dynamic weather and skies.

spark breach
#

@celest shadow any specific reason for removal of this mode

twin gulch
#

can't enjoying this game nowaday😞😞

night cloak
#

What about the high ping issue?

#

The game is nearly unplayable

celest shadow
#

It was an event at the time with those Night Vision goggles, @spark breach. It has ended now so it has been removed.

spark breach
#

@celest shadow is this mode can come back again

celest shadow
#

No information on that, @spark breach. =(

spark breach
#

@celest shadow ok thsnku for u information

celest shadow
#

You are most welcome.

spark breach
#

@celest shadow i want to report the hacker where I can report

storm flumeBOT
#

Hello, @spark breach!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

potent quail
#

Subject-Recover my baned Pubg account

Dear Pubg Team,

Recently I have received a message "Your account

will be banned for violating regulalions untodks on

2020-08-08 16:45:56. Customer support E- mait

PUBGMOBILE_CS@tencentgames.com"

And then it's showing account is disabled. But I had not don

any violence against pubg guideline please retuTm my pubg

account.

1D-5173235687

Nickname-Jツ๛Shikari

#

Please help me

willow portal
#

My account logged in newer version problems pls help

#

How to fix

potent quail
#

Updated the pubg mobile in play store

willow portal
#

full update h mera pubg

potent quail
#

Konas version he

celest shadow
#

The issue will be fixed in the next update, @willow portal.

night cloak
#

@potent quail talk in English

willow portal
#

0.19.0

celest shadow
#

Please contact the in-game customer service to seek further assistance, @potent quail. We do not deal with account suspensions here.

cerulean zinc
#

@potent quail people here can’t help u with that

night cloak
#

Try clearing cache or use the in-game repair function to troubleshoot the issue.@willow portal

cerulean zinc
#

Contact in game support

polar marshBOT
#

@potent quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp turret
#

@willow portalit will solve either in a small Update which will launch in starting of August or in next 0.19.5 Update.

willow portal
#

Really

vagrant forum
#

There won't be any 0.19.5, @crisp turret

willow portal
#

Update kb aayega

south minnow
#

How to remove face book friends in game

cerulean zinc
#

@willow portal There is no specific date when the update will arrive, keep ur eyes on #news

celest shadow
#

Unfortunately you cannot, @south minnow.

willow portal
#

@crisp turret @cerulean zinc ok bro

south minnow
#

@celest shadow Is there any alternative for not showing online to someone

prisma heron
#

@vagrant forum some admins shareing false news u need to handle thoese ppls

tawdry finch
#

I am also curious to know when is the next update

celest shadow
#

@south minnow, not that I know of, no.

cerulean zinc
#

@prisma heron what news, can you elaborate?

prisma heron
#

@willow portalit will solve either in a new Update which will launch in starting of August or in next 0.19.5 Update.
@crisp turret these kind of information misleading players

tawdry finch
cerulean zinc
#

Any updates regarding game will appear in #news, @prisma heron

prisma heron
#

We need true solution from u guys thats why we a here

#

@cerulean zinc thnk u

night cloak
#

Repeating the message in this chat does nothing spam it in #old tencent employees read that regularly

twin gulch
#

@willow portal we are facing this issue from last 2 Months

#

@willow portal September

night cloak
#

You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources. @tawdry finch ,@willow portal @twin gulch

twin gulch
night cloak
#

You can contact them via login page

twin gulch
#

@night cloak This is only one button for enjoing this game.

night cloak
#

There's nothing we Discord staff's can do about that, contact in-game customer service.

gritty glade
#

I don't know why pubg devs don't getting Quick action on recent issues and cheaters.
They are busy in designing new events and spins. For money.

night cloak
#

@gritty glade due to covid 19 it’s put a stall on a lot of the world and pubgm is one of they many that have been affected by covid