questions

[celest shadow]

@analog dagger, you may apply it through this link:

http://bit.ly/2GQyoJz

[tropic birch]

European regions @tropic birch
@night cloak but i never choosed to be in europe as a region as always i have the egypt region/flag

[celest shadow]

Unfortunately, you cannot unlink your account at the moment, @night cloak. Please contact customer service in-game.

[young loom]

Please help my Facebook account was compromised and someone is entering my account without my permission I don't know what should I do

[unkempt eagle]

Can i get 1000 uc for 100 rupess

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @young loom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[heavy vortex]

@unkempt eagle no.

[night cloak]

@celest shadow Can I communicate with a developer?

@tropic birch what's the region you selected when creating the account.

[celest shadow]

@night cloak, you may contact a support agent that can help you with your issue through the in-game customer service.

[tropic birch]

@tropic birch what's the region you selected when creating the account.
@night cloak i believe when i created the account MENA wasn't available so i choose'd europe

[nimble fern]

Where I can read the new updated policy @celest shadow

[cloud rain]

Pubg help me plzz

[celest shadow]

https://pubgmobile.proximabeta.com/privacy.html, @nimble fern.

[night cloak]

@tropic birch that's why you dont have that option.

@celest shadow thanks

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cloud rain. Remember to read through #faq before asking questions in the support channels.

[tropic birch]

@tropic birch that's why you dont have that option.
@night cloak and is there's any way to fix that ?

[night cloak]

nope

[young loom]

@celest shadow Please help 💔

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @young loom. Remember to read through #faq before asking questions in the support channels.

[cloud rain]

Pubg This is the question in pubg they asked me that are you Indian or not an Indian I have wrongly repalyed that no an Indian I am Indian so I want to give Indian any ways

[gray prawn]

When will next crew challenge registration start

[unkempt eagle]

Soon

[copper kernel]

Pubg This is the question in pubg they asked me that are you Indian or not an Indian I have wrongly repalyed that no an Indian I am Indian so I want to give Indian any ways
@cloud rain

@piston he has the same problem as I do, do check with officials and let us know

[opal prism]

@celest shadow There is matchmaking problem in Sniper Training-Solo,Asia Server

[copper kernel]

Think there must be many more like us

[celest shadow]

Please contact the in-game customer service or Facebook customer service here, @young loom:

https://www.facebook.com/help

[tropic birch]

nope
@night cloak but there wasn't any option for MENA it was ASIA, America or Europe (closest/ ping wise was always Europe so i had to choose that) that's not fair

[cloud rain]

@storm flume
in pubg they asked me that are you Indian or not an Indian I have wrongly repalyed that no an Indian I am Indian so I want to give Indian any ways

Very serious

[celest shadow]

Hello, @opal prism. Please send a feedback report in #old. Include detailed description of the issue, your device model, PUBG MOBILE ID and your region.

[cloud rain]

@celest shadow bro

[opal prism]

@celest shadow thanks

[night cloak]

@cloud rain It's not an issue. Nothing will happen.
It is just there incase the message was sent to players in the wrong country.

@tropic birch its the Government rule nothing can be done on that.

[cloud rain]

I am Indian @night cloak

[tropic birch]

@tropic birch its the Government rule nothing can be done on that.
@night cloak but that's not my government or my location lol

[cloud rain]

I have gave I am not Indian it's the issu@night cloak

[night cloak]

there's nothing to be worried about that,@cloud rain .

[exotic cedar]

@night cloak what about ping issue in nepal??

[stiff lava]

Any news about fps fluctuations fix?

[cloud rain]

@night cloak China will take my details so only plz Any was plz say pubg

[sick hazel]

My account was deleted...is any chance to get it back?

[night cloak]

If you have experienced higher ping than usual , please submit this survey to help us easier look into the matter, @exotic cedar :

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[young loom]

@celest shadow I called customer service inside the game, but I did not get a solution. I have a way to log into my account, but there is another person who logs in on Facebook and I don’t know what to do.

[celest shadow]

Which account are you referring to, @sick hazel?

[night cloak]

@cloud rain it wont, read this https://pubgmobile.proximabeta.com/privacy.html

[analog dagger]

@celest shadow #content server is stop Responding that's why I couldn't apply for it . Now what's should I do . I'm from Bangladesh.

[celest shadow]

Contact Facebook support regarding your situation, @young loom:

https://www.facebook.com/help

[night cloak]

@night cloak could you post that screenshot

[exotic cedar]

@night cloak i already filled that survey thing now what? how many days need to wait??

[night cloak]

patience

Can Anyone Explain Me This in Details??

[sick hazel]

@celest shadow my account...was deleted because this game thinks that I am under 13 years but I am 17...and I spend like 150€

[main knoll]

Read #news

[night cloak]

@night cloak check #news

[celest shadow]

It is not possible to delete your PUBG MOBILE account, @sick hazel. If you have lost access to your PUBG MOBILE account, please contact customer service.

[analog dagger]

@Piston #content server is stop Responding that's why I couldn't apply for it . Now what's should I do . I'm from Bangladesh.

[exotic cedar]

patience
@night cloak till when?

[analog dagger]

@celest shadow #content server is stop Responding that's why I couldn't apply for it . Now what's should I do . I'm from Bangladesh.

[tropic birch]

@night cloak but that's not my government or my location lol
@tropic birch so the support can't change my region to MENA even if i provided my passport ?

[young loom]

@celest shadow Also, I contacted Facebook support and the response was, I couldn't do anything about that

[night cloak]

@night cloak Yes i read. but Where is the Updated Privacy policy !!

[heavy vortex]

@night cloak in game settings

[main knoll]

@night cloak check in pubg settings

[celest shadow]

In that case, you will need to contact customer service, @sick hazel. We are unable to assist you with account related issues here.

[sick hazel]

@celest shadow ok

Ty

[night cloak]

@heavy vortex Its says the old policy Updated on 22 July

[cloud rain]

@night cloak bro can I do the privacy policy again this is my I'd 5319685013

[main knoll]

@night cloak it’s okay read it

[night cloak]

@tropic birch it is not possible, you could create a new account and select MENA as the region.

[celest shadow]

@analog dagger, it is a Google Documents form. Fill it up and submit it.

[tropic birch]

@tropic birch it is not possible, you could create a new account and select MENA as the region.
@night cloak but i spent over 200$ on my account

[night cloak]

It the new Privacy Policy for the Indian Ban on PUBGM??

[main knoll]

No @night cloak

[analog dagger]

@celest shadow ohh that's why it's don't respond in phone

[main knoll]

there isn’t any news on that yet

[night cloak]

@cloud rain there's nothing to be worried about just because you selected I AM NOT A USER IN INDIA, its just to let you know that the Policies has been updated.

@main knoll Well Indian Govt is Investigating on 275 Apps including PUBGM. For Security Reasons. Is that Privacy Policy for india Is That for??

[celest shadow]

@heavy vortex Its says the old policy Updated on 22 July
@night cloak, the privacy policy was updated some days ago—around the time of the patch for Indian users only.

[young loom]

My problem is in PUBG. Why do you ask me to communicate with Facebook? You must solve this for me. I wasted a lot of money on my account and now it is lost with the wind. You must do something for me.

[main knoll]

@night cloak no this is just a general update to the privacy policy to make it more understandable

@young loom because it’s not a issue with the game it’s a issue with your fb account

[young loom]

@main knoll Simply, you can cancel the Facebook account from my PUBG account and I have a thousand proofs that my account has been stolen

[cloud rain]

@cloud rain there's nothing to be worried about just because you selected I AM NOT A USER IN INDIA, its just to let you know that the Policies has been updated.
@night cloak how to change it plz say

[night cloak]

you dont have to change it

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[main knoll]

@young loom right now there is no way to unlink your hacked fb you need to contact fb support only 😅

[worldly spindle]

Did Chinese Tencent changed

For Indian users

[young loom]

@main knoll But Facebook says I can't help you. This is not fair. What is my fault?

@main knoll But Facebook says I can't help you. This is not fair. What is my fault?

[main knoll]

@young loom it’s not but how do you expect us to help if they themself can’t help you?

[cloud rain]

@night cloak nothing will happen to my acc ???

[celest shadow]

Nothing will happen to it, @cloud rain. Don't worry.

[cloud rain]

Nothing will happen to it, @cloud rain. Don't worry.
@celest shadow I am believing you only 😔

[night cloak]

@young loom There's nothing we can do about it from our side, if Facebook is not willing to help you, then you can create a new account.

[austere otter]

what's this

[celest shadow]

Please read #news, @austere otter.

[young loom]

You can cancel my account when I prove to you that it has been compromised, but Facebook cannot delete my account from pubg

[night cloak]

Is Tencent Is Removed from the PUBGM in India??

[main knoll]

No @night cloak

[night cloak]

??

@young loom That is not possible

[exotic cedar]

Is Tencent Is Removed from the PUBGM in India??
@night cloak didnt you saw tancent logo while starting the game?

[young loom]

@night cloak And the money I wasted ????

[night cloak]

There are no refunds

[worldly spindle]

@exotic cedar Chinese Tencent don't h v it ,now it's Thailand Tencent

[main knoll]

@young loom it’s now upto facebook only

[night cloak]

All account related issues are related to ingame customer support
only if your account can be recovered.
otherwise your social media account has to be recovered.
If both are unable to be recovered, the im sorry there is no way to get your account back.

@worldly spindle avoid spreading false information.

[young loom]

I need a solution. This is not fair. I swear I lost a lot of money in my account. This is not fair

[cloud rain]

When is erangle 2.0 is comming

[night cloak]

@exotic cedar Yes !! I I says About after the Ban.

If Indin govt found any Security Dangen This game will be ban in August.

thats why i am asking. about the new policy for indians.

[storm flume]

We currently do not have a specific release date for the upcoming update, @cloud rain. Once we do, we will publish further information in #news.

[cloud rain]

@night cloak

[worldly spindle]

@night cloak then tell me what is the policy information

[main knoll]

@young loom we can’t help you sorry 🙁

[night cloak]

you may read the policy in here: https://pubgmobile.proximabeta.com/privacy.html

[exotic cedar]

@worldly spindle tencent is chinese ok even if they oprate from india its still tancent though

[night cloak]

Someone with brains answer this question please

I’ve tried signing in with twitter and waiting 3 days so I can use my own avatar that didn’t work so I change to logging in with email yesterday still nothing 🤷🏽‍♀️

Please have all conversations in discussion channels.

@night cloak Have you changed your gmail profile pic to the pic you required?

Yes

It’s this discord picture as well .

and logged out and logged in again with the linked gmail account?

[young loom]

Can you give me a way to talk to an Arab employee?

[night cloak]

I’ll do that 😂

@young loom join this server : https://discord.gg/pubgm-mena

You can be able to find it in your profile section.
Just click on the profile picture ingame.
The gmail pic should be there.

[trim swift]

i am from india. i recieved the privacy policy change notice for india i want to click Continue but i acctidentaly choosed i am not from india how do i change it please help.

[night cloak]

What is this?

@trim swift there's nothing to be worried about just because you selected I AM NOT A USER IN INDIA, its just to let you know that the Policies has been updated.

That is a render issue.

[vagrant forum]

@trim swift, there's isn't any issue with that.

[exotic cedar]

What is this?
@night cloak your phone showed it way

[trim swift]

but i want to change how can i do it ??

[young loom]

@night cloak Is this server official and continued to the company?

[night cloak]

Yes.

yes it is

Ohk

@trim swift You dont have to worry about that.

[vagrant forum]

The new policy will be applicable to Indian users regardless of which one of the option you clicked on, @trim swift.

[trim swift]

ok thanks

[exotic cedar]

how do you distinguish our geographical reason, either from ISP or what??

[worldly spindle]

Tell me something proximabeta working with Chinese Tencent or Thailand Tencent according to new policy

[night cloak]

Bruh

[spiral remnant]

I am from Bangladesh. I get 30-4ping in indian lobby and 110-140ms ping in Indonesian lobby. Why is that

[night cloak]

Game won’t even let me login

😂

I logged out

Tried logging back in

Password doesn’t work supposedly

So did the code thingy

?

And didn’t get a code

🤷🏽‍♀️

@worldly spindle Proximabeta Is also a Partner group of Tencent.

@night cloak what are the login methods you have

Yes I checked my spam n stuff lol

Twitter and Facebook

[vagrant forum]

@spiral remnant, ping depends on your distance from the server and the the routing of your network.

[night cloak]

Didn't you link your email?

But I wanna use twitter or email avatar

Yes it’s having a spaz

Imma sleep and try tomorrow night

[worldly spindle]

@night cloak I know that for Indian users new policy updated

[exotic cedar]

@spiral remnant, ping depends on your distance from he server and the the routing of your network.
@vagrant forum can you do something so that players from nepal lands in indian server? we are getting indonesian server

[night cloak]

you cant use the email avatar and try re-uploading the avatar in Twitter, @night cloak and login through Twitter.

Ight

@exotic cedar Do an IP reset.

[exotic cedar]

how to do ip reset?

[spiral remnant]

@vagrant forum i@exotic cedar i know, vut why pubg choose us for Indonesian server where we get high ping

I am from Bangladesh

[autumn pike]

what to click in that policy report

[exotic cedar]

27.34.18.134 this is my ip and its surely from kathmandu now how i landed in indonesian servers??

[night cloak]

Contact your ISP

[vagrant forum]

It's probably because of your internet network routing, @spiral remnant, call/contact your internet provider and ask them to change the routing.

[exotic cedar]

@night cloak my ISP said they dont have anything to do with these things

[vagrant forum]

what to click in that policy report
@autumn pike, just continue if you are from India.

[leaden trellis]

Hey guys most player in solo Asia are teaming up do something to stop this warn or ban them temporarily it is so hard to play while 3-4 players are teaming together even Hackers using esp are spotted in 3/5 matches losing tier points because of such cheaters people are struggling to rank push

[celest shadow]

Players that team up will be punished accordingly. Make sure you report them in the game, @leaden trellis!

[shy oak]

#cheater-reports

[leaden trellis]

Yeah doing so same thing repeatedly happens in every game what to do mate every match dying in hands of hacker and teamers spending hours to play but because of these guys per day I can gain only 60-70 tier points losing faith

[desert pewter]

When will pubg fix this glitch?Pubg is bringing updates(glitch and buges) but not fixing glitches

[celest shadow]

It should be fixed in the next update, @desert pewter.

[carmine carbon]

Same every time i start the game @leaden trellis

[desert pewter]

Well lets see i don't think so pubgm cares about glitches anymore

[night cloak]

Um

Can anyone tell why the server is timed out for me sometimes?

[icy dome]

What is this?

[lunar current]

Is there any site which I can look to o view the current privacy policy outside India ?

[little grotto]

When will crew shop will refresh ???

[lunar current]

@icy dome
Where you got that ?

[icy dome]

@lunar current logout the game and then I click on privacy policy

[lunar current]

it look like meme downloaded from FB

[icy dome]

Nop

[little grotto]

When will crew shop will refresh ???
????

[frozen stump]

hello

i need help to solve my pubg accountissue

which account should i contact to get help?

costumer service bot didnt help anything

[strange sonnet]

How much time does it take to restock bonus voucher cards

[frozen stump]

cmon where can i get costumer service

i need help rn

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frozen stump. Remember to read through #faq before asking questions in the support channels.

[halcyon hedge]

Is it true pubg will ban in india

[little grotto]

Not so

[frozen stump]

my account is hacked, i cant change pass or unlink the social media and email, please help me

We are unable to provide assistance if you do not ask a question or state a problem, @frozen stump. Remember to read through #faq before asking questions in the support channels.
@storm flume PLEASE be a useful bot

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @frozen stump. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frozen stump]

Please refer to subpoint #2.8 in #faq for further information, @frozen stump. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume i already contacted and no respond, please be a useful bot

[frozen stump]

please i need a respond from human

not a bot

[unborn rapids]

South Korea leave to Tencent games

[frozen stump]

yo bot @storm flume i need help

[polar marsh]

@gaunt bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@frozen stump Can you access your pubg account now?

@night cloak Please report it in #old
Are you constatly facing this issue?
have you tried changing your graphic settings?

Yes, Every Game.

Smooth and medium

Are you on data / wifi?

u seem to have good ping.

[vestal viper]

Where can I give suggestions for optimization of android flagship devices?

[night cloak]

Kindly provide all suggestions in #old @vestal viper

Piston could you please take care of@night cloak issue?

[strange sonnet]

How much time does it take to restock bonus voucher cards
@strange sonnet
Pls hel p

[night cloak]

I could learn from you 🙂

[celest shadow]

I'm reading previous conversations in this channel, give me a moment. 🤗

[night cloak]

@strange sonnet
Pls hel p
@strange sonnet bonus challenge shop is refreshed every weekend.

Thank you

[strange sonnet]

Ohkay

[vagrant forum]

@night cloak, may I get to know your device?

[celest shadow]

Unfortunately, you cannot unlink your social media accounts at the moment, @frozen stump. Please contact customer service for further assistance. We hope you understand.

[night cloak]

Moto X4

[frozen stump]

@frozen stump Can you access your pubg account now?
@night cloak yes i can access, but there's a people who knows my password too

so i oftenly get kicked because someone is logging in to my account too

s

Unfortunately, you cannot unlink your social media accounts at the moment, @frozen stump. Please contact customer service for further assistance. We hope you understand.
@celest shadow i already contacted tho

[night cloak]

Change the password enable 2FA and remove the recent logins from the social media account

[frozen stump]

Change the password enable 2FA and remove the recent logins from the social media account
@night cloak i cant, the accounts are suspended

[night cloak]

Which account?

[frozen stump]

twitter

and also fb

[night cloak]

recovery of both accounts failed?

[frozen stump]

i bought this account so both account are not connected to my email

also phone number

[night cloak]

bought??

[frozen stump]

actually my friend give me this account

but i have to pay some

[night cloak]

I'm sorry we can't help you with that

Sharing accounts are against the ToS

[reef girder]

@night cloak can you help me

[frozen stump]

just need to unlink

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @reef girder. Remember to read through #faq before asking questions in the support channels.

[frozen stump]

kk

[night cloak]

Unlinking is not possible.
Contact your friend to resolve the issue.@frozen stump

[frozen stump]

lemme get help from the twitter tho, it may be useful

[night cloak]

Have a nice day.

[reef girder]

I click on I am not a user in india by mistake and you I want to change it how can I change that thing

[night cloak]

It is not an issue.@reef girder

The new policy will be applicable to Indian users regardless of which one of the option you clicked on

There's nothing to be worried about, it's just to mention that the policies had been updated, @reef girder .

[reef girder]

Ok thanks for your support guys

[night cloak]

You're welcome 🙂

[lunar current]

So it had nothing to do with ban rumours recently ? @night cloak

[copper kernel]

Can i get a link for updated privacy policy please?

[night cloak]

https://pubgmobile.proximabeta.com/privacy.html

[copper kernel]

Thank you^

[night cloak]

@lunar current it's just a rumour.

[analog dagger]

How to #content post

@night cloak I don't have parmison for post

[vagrant forum]

@analog dagger, you were replied with a link earlier.

[night cloak]

Please fill this form up:

http://bit.ly/2GQyoJz
@analog dagger

[tardy crescent]

New Privacy Policy is for ?

[night cloak]

https://pubgmobile.proximabeta.com/privacy.html @tardy crescent

[analog dagger]

@night cloak it's not working

[night cloak]

It's working fine

Might be your internet issue

[analog dagger]

@night cloak no brother my internet is too strong

@night cloak is any other way to apply

Please help me

[celest shadow]

Hello, @night cloak. I recommend you to send a feedback report in #old. Please include your device model, PUBG MOBILE ID and your region as well as a description of your issue and attach relevant screenshots for reference.

[night cloak]

Try using a VPN @analog dagger

[analog dagger]

@night cloak Ok I will try

[night cloak]

@celest shadow Okay

[vagrant forum]

Isn't that form not applicable for the Indian content creators?

[night cloak]

They could contact the regional Server for that.

@analog dagger are you from India

[analog dagger]

@night cloak no Bangladesh

[night cloak]

Ok

[analog dagger]

@night cloak which Vpn is best

[polar marsh]

@mystic silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Google it @analog dagger

[analog dagger]

I do it

[harsh nebula]

When will unlinking option come back
Please it is necessary

[storm flume]

We currently do not have a specific release date for the upcoming update, @harsh nebula. Once we do, we will publish further information in #news.

[harsh nebula]

Please bro I informe me as quick as possible

[night cloak]

@harsh nebula We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[analog dagger]

@night cloak

Thanks for helping@analog dagger

@celest shadow Thanks you too brother

[unkempt vapor]

I am Indian player
By mistake I have selected I am not Indian player how can I change I am Indian player now help me change I am Indian player

[wispy pulsar]

ha I have problem my bonus challenge redeem option could not open

[gritty glade]

ha I have problem my bonus challenge redeem option could not open
@wispy pulsar

Use WIFI connection.

[night cloak]

@wispy pulsar thats a known bug it will be fixed soon

[gritty glade]

I am Indian player
By mistake I have selected I am not Indian player how can I change I am Indian player now help me change I am Indian player
@unkempt vapor
No problem.

[wispy pulsar]

Ok

[knotty nexus]

Do pubg ban in india ?

[woeful vault]

is pubg banned in india or they just changed the privacy of sharing data from indians??

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @woeful vault.

[gritty glade]

How can i report this haker? Why his In game character id not shown? They bypass it with Haking tools

[unkempt vapor]

If any possibilities change I am Indian player bro

[vagrant forum]

The new policy will be applicable to Indian users regardless of which option you clicked on, @unkempt vapor.

[unkempt vapor]

I click I am not Indian player

I am Indian player now

[balmy coral]

if you restart the game it will ask again

[unkempt vapor]

OK bro go to restart game bro

[balmy coral]

[tough ice]

Guys

[night cloak]

[tough ice]

When is the global league

The team that Levinho and Paulo are playing

Can u guys answer

I think it is global team

😕

[unkempt vapor]

I rested it not hasking me you Indian player

[vagrant forum]

@unkempt vapor, you don't need to worry about it. You will be under the new policy even if you misclicked on the I am not a user in India.

[unkempt vapor]

What can I do change I am Indian Player now

[stark ingot]

Plzz help me, what should I do?
I'm not able to open

[narrow yacht]

@stark ingot Update your game and login again

[faint steppe]

what if i click on i am not user in india

[stark ingot]

I have updated

[woven atlas]

@faint steppe nothing happens but if ur indian click continue

[faint steppe]

@woven atlas What privacy changes are made ??

[nova wagon]

Hello, is there any admin online? i have a serious question

[cold sandal]

if i go to ace and come to crown at last of the season in this case will I get the team effect of ace or crown?

[faint steppe]

@cold sandal Ace

Team Effect

[cold sandal]

oh k ty

[celest shadow]

Hello, @faint steppe. Please read the updated privacy policy here:
https://pubgmobile.proximabeta.com/privacy.html

Hello, @nova wagon. How may I help you?

[faint steppe]

@celest shadow Thank You

[vital wadi]

I'm unable to enter any match please help me

[celest shadow]

Once you reach Ace, you will receive the rewards for the tier at the end of the season, @cold sandal.

[nova wagon]

Hello, @nova wagon. How may I help you+
@celest shadow hey
We are considering to partner with a sport-betting sponsor in CIS region and I would like to understand if there are any limitations around this ?

[vagrant forum]

Can we get that privacy policy link to be not filtered, @celest shadow?

[celest shadow]

Please hold and give me a moment, @nova wagon.

[nova wagon]

@celest shadow i'm waiting , take ur time

[celest shadow]

I'll see what I can do, @vagrant forum.

[icy gate]

I play from gameloop, i guess emulator players a becoming less as duo matching takes a long time, anyways since yesterday when i play duo ping started becoming very high at the same time squad mode is fine, is there anything that can be done about this?

[tropic birch]

Again, I'm not in EEA country however my account stuck there and i didn't choose that, How can this be fixed !?

[vagrant forum]

@icy gate, use #emulator-support for emulator related queries.

[icy gate]

@vagrant forum i already did and they told me to come here

[wraith brook]

Who told to come here ?

I can't see

[celest shadow]

Could you be more detailed and specific on what you are looking for, @nova wagon?

[stark ingot]

Is there anyone who has went through same problem?
After update

Plzz help me

[nova wagon]

@celest shadow sure , hold on

[wraith brook]

@icy gate Get yourself emulator role by typing .emulator in #481204134859505684

[icy gate]

@wraith brook ok i will do that

[balmy coral]

@night cloak #news

[nova wagon]

@celest shadow We'd like to organize a competitive event in PUBG Mobile with PariMatch as a sponsor. PariMatch offers betting on Esports.

[celest shadow]

If you would like to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, you will need to request an official license here: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml, @nova wagon.

[vital wadi]

Anyone mod please help me

[onyx cairn]

Terms of service would be the correct direction for bets.😅

[wraith brook]

@vital wadi Can I know ur issue ?

[vital wadi]

@wraith brook I'm unable to enter match but I can hear all the in-game sounds

[wraith brook]

@vital wadi All maps or a any particular ?

[vital wadi]

All

[nova wagon]

thanks

[wraith brook]

@vital wadi Only Tdm ?

[iron prairie]

@vital wadi is ur SFX audio enabled?

[vital wadi]

@wraith brook classic alao

Also

[wraith brook]

@vital wadi is ur SFX audio enabled?

[vital wadi]

@wraith brook no

[wraith brook]

You tried repair ?

[vital wadi]

@wraith brook yes I have reporting this problem since 1 month but it hasn't been fixed yet

[shy ginkgo]

I am pro wanna play with me

4kf

[wraith brook]

@shy ginkgo #activities

@vital wadi Device ?

[shy ginkgo]

@wraith brook ??

[vital wadi]

@wraith brook vivo y15

[wraith brook]

@shy ginkgo You are in wrong channel . Please move

[shy ginkgo]

@wraith brook which channel should I go in

[pure burrow]

@shy ginkgo, #activities

[void lark]

Hey can we can get outfit which are not avialabel

[wraith brook]

How can u get outfit which r not available ?

[void lark]

Yes

[nocturne harness]

Hi is there a way to do surveys in order to buy the royale pass ?

[pure burrow]

No, unless its on events or somewhere @void lark

[tender meteor]

hey can i get m416 glacier skin

[pure burrow]

No begging please, @tender meteor. We don't do that here.

[wraith brook]

@tender meteor Get it in game

[vital wadi]

@lime juniper can you help me please??

[tender meteor]

@pure burrow i have 35 classic crate

[wraith brook]

@vital wadi Hey avoid pinging community team

[pure burrow]

@vital wadi don't ping community team please.

[nocturne harness]

Guyd

Any way to do surveys in order to buy the rp

[wraith brook]

@vital wadi Take help from a mod whenever one comes

[vital wadi]

@wraith brook no solution

[pure burrow]

@tender meteor we don't gift items here unless its an official event or something like that

[tender meteor]

@pure burrow thank you

[wraith brook]

@tender meteor It's based on luck .

[heavy vortex]

@elfin canopy

[vital wadi]

@wraith brook hey please help

[heavy vortex]

wait a mod will be here to help u soon@vital wadi

[nocturne harness]

I need surveys to buy the rp

[vital wadi]

@heavy vortex ok you are also mod

[heavy vortex]

no.

[pure burrow]

@vital wadi drop your issue here?

[iron prairie]

@vital wadi He isn't a mod

[vital wadi]

@pure burrow where

[pure burrow]

Here in this channel.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital wadi. Remember to read through #faq before asking questions in the support channels.

[fresh latch]

hello

[soft sparrow]

how may i assist you, @fresh latch ?

[fresh latch]

i need arabic suppor plz@soft sparrow

[soft sparrow]

rock, remove reaction please.

we can't help you with arabic language, unless you need translation?@fresh latch, however if u need to contact arabic support on discord go to #735483472432594994 and join regional server.

[elfin canopy]

@heavy vortex yes? I apologise for getting back late to you.

@vital wadi what's your issue?

[vagrant forum]

You can join our MENA server for arabic support, @fresh latch, you can find its link in #735483472432594994.

[fresh latch]

@vagrant forum link plz

i cant found it@vagrant forum

[vital wadi]

@elfin canopy I'm unable to enter any match.

[vagrant forum]

Mav can you share the link? It'll probably get deleted if I do @elfin canopy

[fresh latch]

@elfin canopy this not arabic server

[elfin canopy]

@vital wadi what does it say? Screenshot or a small video clip would be helpful

[fresh latch]

i need mena server@elfin canopy

[soft sparrow]

they speak in different dialect than majority of arabs, @elfin canopy.

[vagrant forum]

MENA one

[soft sparrow]

@fresh latch

[elfin canopy]

My bad, I thought it was MENA server

https://discord.gg/pubgm-mena

[fresh latch]

@elfin canopy thnx bro❤❤❤

[noble ether]

Is new privacy policy for India I didn't given continue option can I change it now or any issues since I given not a Indian user option

Please help

[soft sparrow]

@elfin canopy ^

[vagrant forum]

@noble ether The new policy will be applicable to Indian users regardless of which one of the option you clicked on.

You don't need to worry about it.

[elfin canopy]

Yes, the new privacy policy is for players residing in India. Refer to the post in #news for more information.

[vital wadi]

@elfin canopy

[elfin canopy]

I can see you can enter the match, what's the issue you're facing,@vital wadi?

[vital wadi]

@Mav watch this recording

[neon compass]

@vital wadi it happens

[vital wadi]

@elfin canopy

[iron prairie]

It doesn't

for me at least

[neon compass]

can you get free matriales

[vital wadi]

@neon compass what??

[spring zephyr]

@vital wadi Have you tried repairing?

[vital wadi]

@spring zephyr yes

@spring zephyr I have told you many times

[spring zephyr]

@vital wadi Your device?

[elfin canopy]

What's your region,@vital wadi?

[vital wadi]

@spring zephyr vivo y15

@elfin canopy Nepal

[spring zephyr]

@neon compass I don't think so

[elfin canopy]

Clear app cache and try switching your network, @vital wadi.

[fresh latch]

how can i remove all linked acc expect facebook

[elfin canopy]

@tall osprey you can buy one from in-game shop.

[neon compass]

@spring zephyr 😦

[vital wadi]

@elfin canopy already done I have reinstalled game 5 times

[elfin canopy]

Account once linked cannot be unlinked, @fresh latch

[tall osprey]

@tall osprey you can buy one from in-game shop.
@elfin canopy k

[elfin canopy]

Try switching your network, @vital wadi.

[vital wadi]

@elfin canopy done there is no problem regarding my network

[fresh latch]

@elfin canopy I forgot my gmail acc and i need unlink it

[topaz delta]

@fresh latch there is no way now

[elfin canopy]

We do not have any reports regarding similar issue,@vital wadi, Please post about it in #old along with the video clip.

Account once linked cannot be unlinked, @fresh latch
It is not possible as for now.

[fresh latch]

@elfin canopy @topaz delta ok tnx❤

[vital wadi]

@elfin canopy already done 3 times

[topaz delta]

👍👍@fresh latch

@tall osprey pls go to discussion channel

[strange sonnet]

@vital wadi device problem

[vital wadi]

@strange sonnet I logged in into my new account but there is no problem

@strange sonnet ??

[latent hollow]

Hey, i had an account linked to my social media (facebook) and my facebook got deactivated.. my pubg account was only linked to that account and now i have no access to it.
i have my purchasing history in the account and all the details. i hope you can help. thanks.
id: 5264768939
name: ×VECO

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @latent hollow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[floral moon]

@stark ingot yes facing this issue from last season

[topaz delta]

@floral moon did you updated

[floral moon]

@topaz delta yes currently using 0.19.0.13918 version

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[floral moon]

ONLY 1 ans contact the CS in game🤣🤣🤣

@storm flume but how to chat in CS for this issue

[fierce plume]

Helo

Pubg ful hack.

[spring zephyr]

@floral moon Then why don't you do it? We can't help you with account related issues, if you will keep spamming it here, then it will be a mute for you.

[storm flume]

Hello, @fierce plume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[jovial wolf]

Hello mods i didn't received the 190MB update in the playstore why is it so?

[latent hollow]

@spring zephyr

please read my problem

[fierce plume]

@spring zephyr Look at Eu server the top 1-100 all are using hack !! Where is pubg on that !!!

[spring zephyr]

@latent hollow You will need to recover your social media account first.

[storm flume]

Hello, @fierce plume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[floral moon]

Make Defrence between ios and Android version like 0.19.0.13918 in ios and 0.19.0.13920 in android

so no one face this log in issue

[wintry dagger]

When bonus challenge coming i see a lot of people playin but for me saying cooming soon

[fallow bramble]

Hello

[latent hollow]

@spring zephyr i can't recover it, i have all the information for my pubg account so can you please help

[fallow bramble]

Hello

[jovial wolf]

Hello mods i didn't received the 190MB update in the playstore why is it so?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @latent hollow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fierce plume]

Look at that .. the top on eu ...

70% headshot’!!!!

[wintry dagger]

Hacker

[fierce plume]

Yeahhh where is pubg on that please !!!

[floral moon]

@fierce plume all servers top players are hackers, it is simple

[fallow bramble]

I

[soft sparrow]

only pubgm relates, here, @fallow bramble.

@spring void ^^

oh great

[spring zephyr]

@fallow bramble Stop!

[fallow bramble]

@fallow bramble

[soft sparrow]

@spring zephyr

[fierce plume]

@floral moon bro i know but where is pubg on them !!!

[spring zephyr]

@jovial wolf Your country?

[fierce plume]

I really tried report of them!!

[jovial wolf]

Nepal

[floral moon]

@fierce plume no one care

[latent hollow]

@spring zephyr can you please help?

[spring zephyr]

@jovial wolf The update only rolled out in India.

[fierce plume]

@spring zephyr You can see my msg moder ???

[jovial wolf]

was their any specific reason

[floral moon]

@spring zephyr which update??

[spring zephyr]

@latent hollow You will need to recover your social media account, contact your social media customer service.

[fierce plume]

I have YT channel i can’t win any game... i see 20 hack in one game what is that...

[latent hollow]

@spring zephyr i've been trying for the passed 6 months.. i cannot recover it. i have my purchasing history for the pubg account.

[spring zephyr]

@floral moon A small update to optimize the performance of the new upcoming mode.

[jovial wolf]

In Indian discord they mentioned that the 190 Updates brings optimise overall game peformance and upcomming ancient secret mode so what about other regions?

[soft sparrow]

A lot of improvements and changes are being worked on in regards to our anti-cheat systems and measures, @floral moon @fierce plume. Please keep an eye on #news for more information

[spring zephyr]

@jovial wolf That update was only for the Indian region, if you are not from India. Then, you don't have to worry about it.

[fierce plume]

@spring zephyr They don’t hear about cheto and sharpshooter !!! Please stop the hacker the game is death.

[split sapphire]

@spring zephyr Recently pubg changed privacy policy for india. I'm from india but I mistakenly chose the option I'm not from india . what should I do now??

[jovial wolf]

oh okay was just keen to know if i missed something

[soft sparrow]

it is fine, the policy will still apply on indian players since they keep on playing, @split sapphire nothing to worry about.

[fierce plume]

@soft sparrow please look on top 1-100 headshot 70% what is that ...

[split sapphire]

@soft sparrow okay thnx

[spring zephyr]

@split sapphire It's not an issue, that pop-up just showed up to remind you that the privacy policies have been changed.

[storm flume]

Hello, @fierce plume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[latent hollow]

@spring zephyr can you please.

[placid terrace]

what is the size of new update

[vagrant forum]

If you are referring to the update released recently for the Indian region then it's around 190mb, @placid terrace.

[placid terrace]

for me upto now it is 801 mb

and when i checked a new obb of 13910 was downloading

[latent hollow]

@spring zephyr dude i'm not talking about cheating..

[vagrant forum]

That is an issue from the side of Play Store. Unfortunately, you will have to download the entire file, @placid terrace.

[placid terrace]

is there any fix'

ang the entire file means size

[spring zephyr]

@latent hollow Check #faq 2.8!

[latent hollow]

@spring zephyr did you even read my problem?

[vagrant forum]

Around 1.9GB, @placid terrace. Sadly, I don't think there's any fix to that.

[spring zephyr]

@latent hollow If you have lost your linked social media account, then recovering the social media account is the only option.

[placid terrace]

[noble ether]

@spring zephyr I didn't given continue option in India privacy agreement

What to do now

Can I give option again

[latent hollow]

@spring zephyr well that's the thing.. it cannot be recovered.. but i have all the purchasing information for my pubg account

[spring zephyr]

@noble ether It's not a thing to worry about. It was just to remind users that the privacy policies has been update.

[storm flume]

You can contact the customer service via the game settings, @latent hollow. Refer to subpoint 5.3 in #faq for further instructions.

[echo anchor]

my facebook account disable how to get my pubg account anyone help me?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @echo anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tawny cosmos]

When will bonus shop refresh?

[fierce plume]

@spring zephyr Anyway u moder and game owner dont care about pubg.. sell the hacker to eren some money. I buy a lit of money on my account but of hacker. i will Quit Pubgm.

[tawny cosmos]

When will bonus shop refresh?

Please help!

[spring zephyr]

@tawny cosmos It refreshes once every week.

[storm flume]

Hello, @fierce plume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[torn grove]

Someone has hacked my pubg id via twitter derigistered my twitter and added his own twitter now he is black mailing me asking to give money please help me anyone

[echo anchor]

@spring zephyr my facebook account disable how to get my pubg account anyone help me?

[tawny cosmos]

@spring zephyr its is written but its been 2 week it has not been refreshed !!

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @torn grove@echo anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[latent hollow]

@sand path can you help?

@spring zephyr if i can recover my facebook account i wouldn't need you and be here.. i cannot recover it but i have all my pubg account information along with my name.

[storm flume]

You can contact the customer service via the game settings, @latent hollow. Refer to subpoint 5.3 in #faq for further instructions.

[latent hollow]

@spring zephyr if you don't have permission to handle my problem please refer me to someone who does.. and don't waste my time.

[spring zephyr]

@latent hollow In-game customer service. The bot is saying that from like 15 mins and you are just ignoring it.

[latent hollow]

@spring zephyr the in-game customer service is just a faq. i cannot connect the support or write a message.

[unique crystal]

Hey there,
Since last update, the TDM is not rendering normally .. it takes almost 1 minute to render the whole arena and the enemies.
I tryed cleaning the data , repairing client
But all with no result
Moreover, the game is bugging in the War mode whenever i respawn after each death.
Any one can help?

[heady jolt]

@spring zephyr what happens if I mistakenly clicked "not user from India" in the new policy change notice

[spring zephyr]

@heady jolt Not an issue, it is just there incase the message was sent to players in the wrong country.

@unique crystal Your device?

[unborn rapids]

I need unlink social media account option please

[heady jolt]

I see

[spring zephyr]

@unborn rapids At this moment, you can't.

[unborn rapids]

What

[royal sonnet]

when is the next crew challenge starting?

[heady jolt]

How to request: stop sharing information with third party, as mentioned in privacy policy?

[royal sonnet]

does someone knows when is next crew challenge starting in india? please reply

[unique crystal]

@spring zephyr
Samsung Note 8

[astral sundial]

Hiiii

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @astral sundial. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@royal sonnet No info about that, keep an eye on #601435356704800778.

[astral sundial]

Can anyone help me??

[royal sonnet]

ok @spring zephyr

[spring zephyr]

@astral sundial Can you explain your issue?

[tender sparrow]

What happen , why the channel of the cheater reports is closed since two weeks

[spring zephyr]

@unique crystal Try reinstalling the game.

[celest shadow]

The #cheater-reports channel will be opened again once all the remaining reports have been examined completely, @tender sparrow. Please wait patiently.

[night cloak]

Teammate Sound Glitch In Classic Match Sometime Reset Is Not Working

[glad cairn]

Low audio quality when using pubgm and discord on android. Anyone knows a solution?

[astral sundial]

..

[night cloak]

@glad cairn I Have Same Problem

[glad cairn]

Like the game audio quality goes bad once we join a discord voice channel

[astral sundial]

If pubgm gets b4n in india, tell me some alternative way to play it... My life is nothing without it.....

[cold sandal]

Where can I report bugs and glitches?

[spring zephyr]

@glad cairn There is nothing you can do about that, use in-game voice chat feature.

[storm flume]

Hello, @cold sandal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[spring zephyr]

@astral sundial It's not banned.

[night cloak]

Do you guys know when the next Crew Challenge will come?

[astral sundial]

Hmm But still tell me.. if it gets though my life is just......

[median tundra]

Hi

[glad cairn]

@spring zephyr Too bad, the in game voice chat bugs out after a few games for atleast one squad member. Thought discord would solve it

[cold sandal]

Alone there is no game that can be compared with PUBG

[rose hawk]

the unlink still closed ?

[astral sundial]

HMM @cold sandal

I dont want alternative game

[night cloak]

@spring zephyr Teammate Sound Glitch In Classic Match Sometime Reset Is Not Working

[median tundra]

I have a question

[spring zephyr]

@night cloak You can try changing your DNS, refer to #faq 4.5

[soft sparrow]

Hmm But still tell me.. if it gets though my life is just......
@astral sundial we can't recommend you VPN but it is up to you to use it or not.

[median tundra]

Is there any problem in servants?

[soft sparrow]

yes, @median tundra ?

[rose hawk]

@spring zephyr the unlink still closed ?

[soft sparrow]

yes, @rose hawk.

[spring zephyr]

@median tundra No?

[rose hawk]

any news to open soon @soft sparrow

[median tundra]

When I try to log in ask me to wait 247 seconds

[wild fern]

So I got this update... What's it for?

[astral sundial]

This Pubg Bot gives me Mute role and i m unable to msg....

[cold sandal]

where can I give feedbacks for pubg, matches bugs etc?

[night cloak]

@spring zephyr Sometime He Is Not Working Please Fix

[median tundra]

I wait for more than the hour and the same problem

[wild fern]

I got an update which says preparing resources 10/14 @spring zephyr

What's it for?

[spring zephyr]

@wild fern Let it update.

@night cloak You can try changing your DNS.

[wild fern]

Yeah what's it for? @spring zephyr

[storm flume]

Hello, @cold sandal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[cold sandal]

👍tysm

[wild fern]

?

[white steeple]

@cold sandal in #old you could report bugs

[median tundra]

Is there one will answer me on my problem?

[wild fern]

@spring zephyr Uhm? What's the update for?

[cold sandal]

👍

[spring zephyr]

@median tundra Can you explain your issue?

@wild fern I think that's an old update. I think you repaired or cleared in-game cache. Let it update.

[cold sandal]

Aditya sometimes our teammates mic get glitched his voice messages comes 2 - 3 times continously plz fix this.

like he says hi it'll come hihihi

[night cloak]

@spring zephyr I Am Try But Sometime He Is Not Working And We Are Lose Game For This Mic Glitch

[spring zephyr]

When I try to log in ask me to wait 247 seconds
@median tundra Try again, probably your log-in failed cause you entered wrong info.

@night cloak Unfortunate, there is not much you can do about the glitch. Please do report it in the #old channel with detailed info.

[median tundra]

@spring zephyr I have interpreted I have and when bidding me asked to go on again when I'm going to log in and ask me to wait 277 seconds and it happens more than more than an hour

[white steeple]

@median tundra try switching your network.. some time it happen if you have weak network or fluctuation in data speed.... also check your login credentials...

[spring zephyr]

@median tundra Can you give a screenshot of what's happening when you are trying to log-in?

[night cloak]

@spring zephyr Ok Thanks

[wooden bobcat]

why the pubg bot gives me mute role

[spring zephyr]

@wooden bobcat If you will use the word "Ban" or "Banned", it triggers the bot. And the bot mutes you.

Can you explain your issue in detail?

[soft sparrow]

we can't help then.

[spring zephyr]

Ok, then move to a discussion channel if you don't need any support.

[soft sparrow]

move to #chat, @wooden bobcat.

[spring zephyr]

@wooden bobcat That's why I am saying, can you explain your issue?

[night coral]

@spring zephyr

[soft sparrow]

what just happen

[wooden bobcat]

:} nice support i was just checking...

[night coral]

hello good morning, could you put 2 types of reactions in my message? In #old
✅ and ❌

@soft sparrow

@spring zephyr

[spring zephyr]

@night coral That channel is for giving your feedbacks and reporting bugs, not for voting

[soft sparrow]

@spring zephyr uh...

[night cloak]

Do you guys know when the next Crew Challenge will come? @spring zephyr

[soft sparrow]

@spring zephyr error reacted.

[night coral]

@night coral That channel is for giving your feedbacks and reporting bugs, not for voting :GWlulurdTomStare:
@spring zephyr it is not a vote, but a suggestion for improvement☺️

[wooden bobcat]

@night coral Put up in Feedback.. They will see whether to put them or not

[night coral]

2 moderators suggested putting me there

[spring zephyr]

@night coral Ok, done.

[median tundra]

@spring zephyr I will redeem it from the new and if you experience the same problem will tell you

[night coral]

@night coral Ok, done. :GWsetmyxPeepoWeird:
@spring zephyr tk 😁

[torn grove]

Account hacked someone removed my twitter n added his own now i want to unlink my twitter he is blackmailing me

[spring zephyr]

@night cloak No info about that, keep an eye on #601435356704800778.

[median tundra]

Thank

[night cloak]

@night cloak No info about that, keep an eye on #601435356704800778.
@spring zephyr oh thank you, did I miss this year's Crew Challenge?

[spring zephyr]

@torn grove Can you still access your PUBGM account?

[torn grove]

@spring zephyr yes with my playgames

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @torn grove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[torn grove]

Help me

[spring zephyr]

@torn grove Check #faq 2.5 and follow the steps.

[night cloak]

@spring zephyr was there a Crew Challenge this year? in 2020? Did I miss it?

[spring zephyr]

@night cloak I don't think that it has started yet. Keep an eye on #601435356704800778.

[torn grove]

@spring zephyr what is my user id the numbers or the name

[spring zephyr]

@torn grove The numeric ID .

[night cloak]

@night cloak I don't think that it has started yet. Keep an eye on #601435356704800778.
@spring zephyr wait what? It hasn't even started yet? for this year, 2020? What? But my friends told me it already started!

[celest shadow]

@torn grove, your PUBG MOBILE Account ID.

[torn grove]

@spring zephyr I don't remember my resgistration date

@celest shadow yes

[celest shadow]

Which social media account did you link first, @torn grove? Twitter or Google Play Games?

[torn grove]

Google play games

@celest shadow google play games

Any1

[balmy coral]

@torn grove Google account > Manage your google account > Security > Linked accounts check if your account is still linked or not. if its linked then well and good. try contacting twitter tell them your twitter account is hacked kindly block it or u can tell them retrieve it for you

[storm flume]

Hello, @clever heart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[torn grove]

@balmy coral he has deleted my twitter account i had to sign up as a fresh account

[balmy coral]

u have access to your google account which is linked to PUBGM right?

[ionic cloak]

hi
I wanna ask if I use this card in warehouse can I fet mor XP points?

[balmy coral]

@balmy coral he has deleted my twitter account i had to sign up as a fresh account
@torn grove u can still retrieve your twitter account if you contact twitter support

[torn grove]

@balmy coral yes

@balmy coral how to retrieve

[celest shadow]

If you would like to check your account registration date - it would be best to take the earliest social media account that you linked to your PUBG MOBILE account—that being Google Play Games.

1. Click on "Manage your Google Account.
2. Scroll down to Security
3. Click on" Third-party access" to expand.
4. Click on the "i" button for PUBG MOBILE and take the date that was linked.

@torn grove

[soft sparrow]

|| try to not give away your personal information, @celest shadow||

[balmy coral]

To restore your twitter account there are 2 options:

1. Send an email to [e-mail] from the email address that is attached to the Twitter account. In that email you should include your username, your intention of restoring the account, and the subject ‘restore my deleted account’ . They will added you the list of people waiting for a restore and it will usually take anywhere from 4-6 weeks for your account to be restored. When your account has been fully restored, you will be notified by email.

2. Fill in the form on the Twitter Help Center and select ‘restore my deleted account’ from the drop down.
   @torn grove I DMed u the link

[celest shadow]

||I made sure nothing personal was included||, @soft sparrow.

[torn grove]

@celest shadow thanks

[hollow hedge]

In which countries is Bonus Challenge available right now?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @peak grove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Hi . I have a problem with my account. The change country button is missing from my account

[warped hazel]

Hi guys , my friend is getting updates that he's not supposed to get since yesterday & the prblm is , the game is not updating it keeps downloading like forever

[night cloak]

@night cloak your region

@warped hazel let it download those resources

[wild fern]

@spring zephyr Quick question, I've got 3 accounts. I got my main layout on my acc. And when I switch to my 2nd Acc. I still have the same layout as my main acc. When I log in my 3rd acc. I've a different layout from my main acc and 2nd acc. Please explain how the 3rd acc can't save my main layout?

[warped hazel]

@night cloak we're from the same country , i ain't got any update but for him it was just stuck in there!! So all he needs to do is just to let it download until it works?!

[wild fern]

Or Can you help me? @night cloak

[night cloak]

Hi . I have a problem with my account. The change country button is missing from my account

@night cloak your region

@warped hazel yep

[warped hazel]

Thx mate , much appreciated

[grave marsh]

Pls

[torn grove]

@balmy coral thanks

[molten cape]

Hi I need a help
I am a player from india and I am indian
Today when the privacy policy changed, I mistakenly selected the option "I am not an indian" will it affect any thing
I am confused
So,what can I do not

[sullen citrus]

Crew Challenge will be played in season 14 ? @night cloak

[balmy coral]

@molten cape asking about the option, if you choose"i am not the Indian user", it's okay, it won't effect your gameplay.

[night cloak]

@night cloak

[sullen citrus]

Please reply my question @night cloak

[night cloak]

@wild fern settings are stored in clouds, try settings those in a different layout and save it to cloud, you can save it from Settings > sensitivity > scroll down and save it in cloud.

@sullen citrus dont you have patience

[hollow hedge]

In which countries is Bonus Challenge available right now?
any idea?

[molten cape]

@balmy coral ok thanks
And can I be facing any problem

[sullen citrus]

I m waiting bro @night cloak

[balmy coral]

@balmy coral ok thanks
And can I be facing any problem
@molten cape no u won't face any problem

[night cloak]

@sullen citrus keep an eye on #601435356704800778

@night cloak That option is not available in EEA Regions

[wild fern]

@night cloak Yeah, I've saved it but when I go to my 3rd acc. And tap on Cloud layout it doesn't appear

[night cloak]

@grave marsh No advertising in this server.

Why

[molten cape]

@balmy coral thanks

[night cloak]

Government rules @night cloak .

[celest shadow]

Law restrictions, @night cloak.

[night cloak]

Oops

@wild fern Could you explain that in #old if it's a bug it will be fixing.

@finite flare ??

[finite flare]

Skin the Mumy is coming 😊

[night cloak]

@finite flare use #media

[wild fern]

@night cloak I mean, I've complained ingame. It's been 3 weeks and still it's not fixed yet

[night cloak]

patience

[hollow hedge]

@night cloak do you know the countries where bonus challenge is available right now? i have asked this question twice, maybe u havent seen it

[balmy coral]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. @wild fern

[night cloak]

India

[hollow hedge]

thank you, excuses for tagging you

[alpine flower]

Quick question, I've got 3 accounts. I got my main layout on my acc. And when I switch to my 2nd Acc. I still have the same layout as my main acc. When I log in my 3rd acc. I've a different layout from my main acc and 2nd acc. Please explain how the 3rd acc can't save my main layout?
@wild fern i think its not supposed to save layout from first acc, i guess its cached your first acc layout. If you clear your cache then login to 2nd acc it will not show the layout from 1st acc (i guess)

[glad citrus]

What can I do
If mistakely click on
I AM NOT USER IN INDIA

[celest shadow]

Nothing will happen to your account, @glad citrus. It will be fine. It is just a notice.

[wraith brook]

@glad citrus
If u r an Indian then no matter whatever you clicked

[fleet gorge]

This is what my acc is saying helpme

I have updated everything

And for some reason i cannot log in

[alpine flower]

This is what my acc is saying helpme
@fleet gorge waitaminute

[fleet gorge]

Updated everything help

[alpine flower]

try clearing cache

[fleet gorge]

Is my acc hacked?

[wraith brook]

@fleet gorge Contact customer service

[fleet gorge]

I did clear cache

[wraith brook]

@fleet gorge yes maybe

[fleet gorge]

Did em all

[celest shadow]

Another unauthorised person may have accessed your account, @fleet gorge.

[storm flume]

You can contact the customer service via the game settings, @fleet gorge. Refer to subpoint 5.3 in #faq for further instructions.

[glad citrus]

Last photo you will said that our policy will be charged
After the Indian government notice
Before the notice did you leak our data…?

[versed helm]

@lime juniper i have one suggestion from pubg mobile lite players

[alpine flower]

Did em all
@fleet gorge fresh install?
Is my acc hacked?
@fleet gorge no i guess because another person is reporting the same

[fluid creek]

@storm flume I reported to Hacker but He not banned bcz he using Free Anit banned which also ESP

[alpine flower]

Last photo you will said that our policy will be charged
After the Indian government notice
Before the notice did you leak our data…?
@glad citrus good question

[fleet gorge]

i checked faqs and everything theres no option for it really@alpine flower

[wraith brook]

@glad citrus It's not like that bro . Chill it's just some new policies which u can read in game

@alpine flower Same to u ^

[fleet gorge]

Am like literally kinda depressed i have spent a lot of money in this game

[alpine flower]

@alpine flower Same to u ^
@wraith brook bruh

[fleet gorge]

Faqs arent helping bots really

Thats why i came here

[glad citrus]

@glad citrus It's not like that bro . Chill it's just some new policies which u can read in game
@wraith brook
Really…🤔

[wraith brook]

Yess

[fleet gorge]

So nobody can help me?

[heavy vortex]

@night cloak ^

[celest shadow]

Honestly, the issue you are getting at the moment is quite a new one considering it has happened to quite a number of users who has an unauthorised person who gained access on their social media accounts. I suggest that you change your social media account passwords that is linked to your PUBG MOBILE account and enable two-factor authentication if possible, @fleet gorge.

You may contact the in-game customer service for further assistance regarding this.

[night cloak]

@fleet gorge You would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.

[wispy jasper]

Any admin or moderator please tell me what's the matter Of pubg in pakistan and when will it be solved man we are tired of tweeting on Twitter

[soft sparrow]

it is all up to your govt sir, @wispy jasper.

[storm flume]

Please refer to this channel's pinned messages for further information, @wispy jasper:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[wispy jasper]

@soft sparrow I know that but our government is saying that we need some kind of data from pubg corporation what's that

We all are here tired of tweeting on Twitter no one is giving us reply but we need that pubg should be unbanned in pakistan

[glad citrus]

Why we facing again n aging
The sound issue in
Regarding to mic glitch in lobby

When u fix

[night cloak]

soon ™️

[wispy jasper]

@night cloak do u know when pubg is unbaning in pakistan

[night cloak]

No idea about that, you can ask about that in: https://discord.gg/rFxqMJe

@wispy jasper ^^

[wispy jasper]

What kind of data does Pakistan telecommunication authority needs from Pubg corporation

@night cloak ohky

[vagrant forum]

@glad citrus, set the DNS to 1.1.1.1
That should fix it. Refer to #faq subpoint 4.5 if you wan't to know how to set it.

[wraith brook]

@wispy jasper
Isn't that question supposed to be asked from PTA ?🤔

[torn kestrel]

I accidentally clicked "I am not a user in india" but actually I am an Indian......What changes will I get and how can I do it back?

[vagrant forum]

@torn kestrel, the new policy will be applicable to Indian users regardless of which option you clicked on.

[wraith brook]

@torn kestrel
If u r indian then no matter whatever you clicked.

[celest shadow]

No changes will occur, @torn kestrel. It is fine to choose either option, it will not have affect on anything.

[torn kestrel]

Ohh okok🤟

[wraith brook]

I clicked on both at same time

Nothing happened although

But it is coming again and again

Wait lemme check

[split fern]

What's new in update? Patch note!

[wraith brook]

@split fern
New library map ,new events and optimization for upcoming ancient secret event

[split fern]

@wraith brook thanks bunny

[wraith brook]

Welcome :)

But it is coming again and again
Again came

[elfin flint]

Is this the fastest chicken Dinner? @night cloak

[celest shadow]

What seems to be the issue?

If you are referring to the contest, you will need to play Livik for that, @elfin flint.

[wraith brook]

The event is for Livik map not Erangle

[elfin flint]

I just wanted to enlist this in Pubg India

It's a history i guess

[idle skiff]

Weekly clan energy add or not in clan exp after ending the week?

[elfin flint]

Record u could say

@idle skiff it will be added

[idle skiff]

@elfin flint all energy or half of energy?

[elfin flint]

@celest shadow pls tell

@@idle skiff full

As much i know

[celest shadow]

I am not sure, @elfin flint.

[night cloak]

@elfin flint It is not the fastest.

[idle skiff]

@elfin flint after end of week?

[elfin flint]

Any mod here. We claim to record this coz as per search engines Ggurji ka 14mins ka record tha And garebo ka 16 mins. @mods

[storm flume]

Please do not use any other language aside from English, @elfin flint. Refer to #735483472432594994 for regional communities.

[soft sparrow]

english, @elfin flint ?

[elfin flint]

Ok

[devout hearth]

I don’t have option to change my region

[elfin flint]

Ok

[night cloak]

@elfin flint 8m 37s

@elfin flint check #news

Message on 24th July

[celest shadow]

That is not the fastest chicken dinner on Erangel unfortunately, @elfin flint.

[dense cradle]

can u help me i linked my game with twitter and gmail twitter get hacked when i talk to support they side they need this info can u help my to fill it i have all info ....Great, we will need to collect some information so we can review your case. If we receive all the information, we will be able to remove the Social Media account from your game. Please provide all the details requested as incomplete information may delay the process, here's what we need:

1.     The old account’s UID
2.     Which social media accounts are the old account linked to
3.     The nickname of the social media account you wish to remove
4.     The new account’s UID which need to link to the same platform as the one that is still linked
5.     The nickname of the new social media account
6.     Registration Date of the old account
7.     First and Oldest payment receipt made from the old account

[celest shadow]

You will need to provide the support agent with the necessary information that they have asked you, @dense cradle. Please list them in order as showed.

[dense cradle]

what is uid?

[vagrant forum]

The numeric ID

[elfin flint]

@night cloak 8:37 was best in livik. According to erangel i can see 14 mnts

[night cloak]

You didn't ask about erangel

[devout hearth]

How to get the option to change region

[celest shadow]

Unfortunately, the region change option is not available in EEA, @devout hearth.

[dense cradle]

plz can any admin dm i need help

[tepid stratus]

My Facebook account got disabled and my 2nd option is gmail. But I want to shift in ios.Can I remove my fb and add another social accounts?

[toxic mountain]

Hey how can I know the new privacy policies of India

[storm flume]

Please refer to this channel's pinned messages for further information, @toxic mountain:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[devout hearth]

@celest shadow EEA?

[celest shadow]

Unfortunately the unlinking feature is not available at the moment, @tepid stratus. Please contact customer service.

European Economic Area, @devout hearth. Due to law restrictions, the change region option is not available for regions in the EEA.

[devout hearth]

Ah so we need vpn

[vagrant forum]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[devout hearth]

They should be more careful with hackers than vpn users 😴

[tepid stratus]

@celest shadow Even with the unlinking system I can't unlink my social accounts.Because I don't have any access to my fb account.

[toxic mountain]

@storm flume thanks for the information

[tepid stratus]

If there any other way to unlink my fb? From customer service

[night cloak]

Please solve

[celest shadow]

I believe you will need to contact Facebook Customer Services instead, @tepid stratus. Please refer to sub point 2.8 in the #faq channel.

https://www.facebook.com/help

[vagrant forum]

Wait on that page for a while, @night cloak. It takes some time to load.

[night cloak]

Ok i will wait now

[tepid stratus]

@celest shadow My Facebook account is disabled permanently 😐

[celest shadow]

In that case, I do not think you are able to unlink or remove your Facebook from being linked to your PUBG MOBILE account, @tepid stratus.

[tropic birch]

Guys my account is EEA locked (region) while I am not or ever choosed to be located in Europe , What should i do ?

[lilac field]

While playing game the movement was slow

[night coral]

@lime juniper can you send me a friend request?

[celest shadow]

Unfortunately there is not much you could do if your account was created within the EEA regions, @tropic birch.

Please send a detailed report to #old, @lilac field.

[tropic birch]

Unfortunately there is not much you could do if your account was created within the EEA regions, @tropic birch.
@celest shadow It wasn't as the my original region MENA was not available yet when created the account !

[dense cradle]

this for what?

[tropic birch]

Please send a detailed report to #old, @lilac field.
@celest shadow My account is from Season 2, and in SEASON 2 there was no MENA region yet so how come i choose MENA when it wasn't available?

[celest shadow]

I am not quite sure however that is how it is, @tropic birch. I'm sorry, I am unable to assist you regarding this.

[tropic birch]

I am not quite sure however that is how it is, @tropic birch. I'm sorry, I am unable to assist you regarding this.
@celest shadow How can i reach the customer service

[storm flume]

You can contact the customer service via the game settings, @tropic birch. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

You will need to provide the support agent with the information that they asked you, @dense cradle. List them accordingly from 1 to 7.

[dense cradle]

this menu for unlink account or what?

[raw edge]

What is this notice

[storm flume]

Please refer to this channel's pinned messages for further information, @raw edge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[idle skiff]

Clan energy point add on clan exp or not?

[lilac field]

@storm flume please can you slove my problem of friends list offline

[celest shadow]

We are aware of the friendlist bug, @lilac field. It will be fixed in the next update. For temporary solution, enter the Cheer Park mode and exit to help resolve the issue.

[lilac field]

Thks @celest shadow for advice

[idle skiff]

Clan energy point add on clan exp or not?

@celest shadow please answer

[tender cargo]

What Requirements for pubg partner tittle

[celest shadow]

No it does not, @idle skiff.

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it, @tender cargo.

[idle skiff]

@celest shadow how to increase clan exp

[celest shadow]

By completing daily clan training, @idle skiff.

[spring zephyr]

@idle skiff

[elder kiln]

Hello
Anyone Know When Pubg Mobile Servers Will Open In Pakistan?????
@spring zephyr

[spring zephyr]

@elder kiln That depends upon your government. We can't answer that.

[little holly]

Please anyone help me @celest shadow you here

[elder kiln]

@spring zephyr Sir You Have Any Information
if Pubg Is Talking With Pakistan Telecommunication Authority Or Not??

[night cloak]

Help me @spring zephyr

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[main knoll]

Is bonus challenge shop locked right now?

[spring zephyr]

@main knoll Yes, it is unlocked.

[main knoll]

unlocked meaning I can buy things with the battle coins I have?

[spring zephyr]

@river galleon It's already out.

@main knoll Yes, you can.

[little holly]

The coustum server is not help me he said me my account no phone number the man who is hack my account he said my friend he is open my account with phone number what I do now

I need help

[spring zephyr]

@little holly Can you still access your PUBGM account?

[little holly]

I can

[main knoll]

Any solution to this 😥

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @little holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[little hull]

في احد يتكلم عربي

[storm flume]

Please do not use any other language aside from English, @little hull. Refer to #735483472432594994 for regional communities.

[spring zephyr]

@main knoll Rotate your device

[hollow ledge]

Why? I was using game loop which is legally allowed

[main knoll]

@spring zephyr I did 😭

[little hull]

الوووو

[storm flume]

Please do not use any other language aside from English, @little hull. Refer to #735483472432594994 for regional communities.

[soft sparrow]

please speak in english,@little hull otherwise you will be muted.

[spring zephyr]

@main knoll Your device?

[little hull]

any 1 spic arabic

[main knoll]

@spring zephyr iPad mini 5

[soft sparrow]

check #735483472432594994 for arabic regional partners,@little hull.

[main knoll]

👀

[spring zephyr]

@little hull You can join the MENA server for support in Arabic
https://discord.gg/pubgm-mena

@main knoll Try restarting the device.

[main knoll]

I see okay thanks

[spring zephyr]

@hollow ledge Update Gameloop.

[storm flume]

You can now access #emulator-chat and #emulator-support, @hollow ledge. Revert this at any time by sending .emulator in #481204134859505684.

[tender oracle]

Can you guys help me for fix that?

I use WiFi and I have excellent Internet connection

[night cloak]

@celest shadow accept my friend request pls

[soft sparrow]

how can we help you, @night cloak ?

[little holly]

I want help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @little holly. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint #4.5 in #faq for further information, @tender oracle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[little holly]

I read and they not help me thank you

[tired fractal]

ace 14 star in 121 games ??

is it even possible

[soft sparrow]

state ur issue here instead of my DMs lol@little holly

[polar marsh]

@hollow ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@soft sparrow who's face reveal ?

[storm flume]

Hello, @tired fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[soft sparrow]

i am not sure if i understand, @night cloak, is someone asking you for face reveal?

[idle skiff]

Clan energy point add on clan exp or not...?

[night cloak]

Hi there

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hexed fox]

What happens if you press not a user from india??

[celest shadow]

Nothing happens, @hexed fox. Worry not.

[hexed fox]

My friend accidentally pressed it

Is there any way to change it

[celest shadow]

There's no need to change it, @hexed fox. It does not matter which option you chose.

[astral sundial]

@hexed fox No Once presses cant be changed But it does not matter.

[cunning crag]

When does the channel open notifications, it is too late

[hexed fox]

Ok thanks ☺️

[tender oracle]

Is still do it again