questions

[hexed jasper]

@vagrant forum @Ash.#up3d @night cloak thank you.

[mellow peak]

@vagrant forum what to do

Pls help@vagrant forum

[spring zephyr]

I need help in classic match's mini map is not showing
@mellow peak Go to your settings>controls and give a screenshot.

[mellow peak]

Ok

Where

Here

[spring zephyr]

Yeah, upload a screenshot of your layout here.

[mellow peak]

Ok

@spring zephyr see this

@spring zephyr see in left not showing map

[verbal saddle]

@celest shadow PLease give me a role of a member

any role

[vagrant forum]

Click on the place where the map was, see if it shows a yellow outline, @mellow peak.

[mellow peak]

@vagrant forum ok let me see and I will tell you

[vagrant forum]

I think you have the transparency set to 10%

[celest shadow]

Hello, @verbal saddle. You can obtain level roles by chatting in the discussion channels: #chat & #pubg-mobile to earn EXP. Please read #735483472432594994 for further information.

[mellow peak]

@vagrant forum no not showing yellow outline

[lilac field]

When did ancient mammy event will come

[vagrant forum]

August 4th, @lilac field.

[wooden frost]

Why does the option to change the region not seem to me?

[verbal saddle]

@celest shadow mmmm ok thanks

[lilac field]

Tnks

[mellow peak]

@vagrant forum tell not showing yellow outline

[frosty current]

😡😡

[old pike]

Hi

[celest shadow]

Please reset your controls, @mellow peak.

[mellow peak]

Ok

[south mirage]

Can play pubg with cheat?

[celest shadow]

Absolutely no and please don't come complaining here that you receive a 10 years ban, @south mirage.

[south mirage]

And what

Ur chat is get sensored

Ok i Will play with cheat thx for reason

[mellow peak]

@celest shadow done tnx now map is showing

[iron prairie]

what

you're telling everyone that you're going to cheat

in the pubgm support channel?

[celest shadow]

I do not suggest that you use cheats or any unauthorised third-party software to play the game, @south mirage. Be advised.

You are welcome, @mellow peak.

[south mirage]

Nah IM not play pubg

Bye

[verbal saddle]

hhhh

go

then

[iron prairie]

[molten canyon]

How can we get leaks of next premium crater or others

[frosty current]

Only all the Arabs can never play this game without cheating🤔😒😒

[molten canyon]

Any one there

[vagrant forum]

@molten canyon well, we don't know about leaks but you can always keep an eye on #news.

[molten canyon]

Okkkk

Tnx

[storm willow]

@vagrant forum i typed everything

[vagrant forum]

slow

[charred turtle]

@molten canyon by data mining

[molten canyon]

Tnx

[night cloak]

He was just joking.
Have a good day@molten canyon

[soft sparrow]

please move to a discussion channel. unless you have an issue.

[molten canyon]

I know yar

[tough quail]

unable to connect to server. Please try a different network or grant wifi access to the game in your settings .Error code 154140716 please help i use gameloop emulator

i tried vpn

i tried different emulators

ld player

smartgaga

[night cloak]

#emulatorsupport

[tough quail]

i got same problem

[frosty garnet]

its blocked in pakistan

try expressvpn

or pay for proxies

[vagrant forum]

Type .emulator in #481204134859505684, @tough quail. Then ask that in #emulator-support.

[frosty garnet]

Please dont use vpn@frosty garnet
@night cloak idrc tbh , pubg never really cares for vpn users

their detection is bad

like really bad

[vagrant forum]

It would be better if you just don't recommend it to users, @frosty garnet.

[frosty garnet]

alright

[night cloak]

Please dont provide wrong information like that.

[frosty garnet]

honestly speaking , PUBG mobile anti cheat is on the same level as VAC , its useless.

need to implement overwatch

[night cloak]

Please provide feedback in #old

[frosty garnet]

yes ok

[night cloak]

please move to a discussion channel. unless you have an issue.
Have a good day.

[steep owl]

Hi

[charred turtle]

@steep owl hi

[faint steppe]

i live in asia But i am getting green ping in North America

[vagrant forum]

Hello, @steep owl. How may I help you?

[charred turtle]

@steep owl from punju

[steep owl]

Yes

[feral knoll]

[vagrant forum]

@faint steppe, do you face it during matches as well or just in the lobby?

[faint steppe]

@vagrant forum In match Too

earlier i get 40-68 ping in asia but today 120+

[vagrant forum]

Try contacting your ISP, probably they changed the network routing, @faint steppe.

[charred turtle]

@faint steppe network problem

[steep owl]

I got new update 1.8GB

[hallow cairn]

@vagrant forum did any mods receive any information about bn pubg in India?

[steep owl]

But showing 177mb

[faint steppe]

@vagrant forum Hmm maybe Thanks

[vagrant forum]

There is no official announcement regarding that yet, @hallow cairn. Please wait patiently for more information to be announced on our Indian social media and community channels.

[charred turtle]

@steep owl 190mb

[faint steppe]

@steep owlYes it is 177mb update

It bring the new library mode

[steep owl]

But downloading size 1.8GB

[hallow cairn]

@vagrant forum thanks

[charred turtle]

@faint steppe yes

[vagrant forum]

It's a bug on the side of Play Store, @steep owl. The update was supposed to be nearly 190MBs.

[faint steppe]

@charred turtle Clear cache of play store

[steep owl]

Ok

[charred turtle]

@steep owl it shows 1.8Gb but update almost 190 mb

[vagrant forum]

He has already been replied regarding that, @charred turtle. You don't need to discuss about it here anymore.

[steep owl]

@Dreamkiller Showing 177MB But downloading 1.80GB

[charred turtle]

@vagrant forum ok

[vagrant forum]

You can move over to one of these discussion channels if you don't have any more queries : #chat & #pubg-mobile.

[charred turtle]

@vagrant forum reply him

[night cloak]

His issue has already been replied to.
Please refer to the above messages.@charred turtle
Have a good day.

[soft sparrow]

i live in asia But i am getting green ping in North America
@faint steppe it can be a bug that shows incorrect pings, can you tell how high was your ping ?

hello, how may we assist, @wraith brook ?

[hot vapor]

Still didn’t get the achievement. No other bullets fired, all three headshots were in succession without missing a shot. All of them in solo platinum tier.

And yes, all of them over 50m

[soft sparrow]

damage of 199

[hot vapor]

Umm so?

[soft sparrow]

i assume you are supposed to have higher damage ?

[hot vapor]

Two of the bots were in the blue zone

[soft sparrow]

@vagrant forum no? ight then no idea.

[vagrant forum]

From what I know, that achievement is bugged. Can't say for sure though.

[hot vapor]

Should I ask support?

[summer bolt]

Need yo talk with the Moderator Franck Castle (speak French)

[thorny gale]

@hot vapor but I c that u made 4 shots?

[hot vapor]

The targets were well over 100m in all cases in case there’s a question of 50m being insufficient

[vagrant forum]

Franck is an Admin now.

[hot vapor]

@hot vapor but I c that u made 4 shots?
@thorny gale One shot was before I made the three kills

It wouldn’t be an issue if I’d fired in between. I’d know it wouldn’t complete then 😝

[soft sparrow]

maybe state your issue if we can be of some help, @summer bolt ?

[gloomy relic]

Can some1 help me?

[vagrant forum]

How may I help you, @gloomy relic?

[gloomy relic]

I have a OnePlus 7 pro and can u tell me if it supports hdr+ extreme graphics ?

Earlier it used to support prior to 0.19 update @vagrant forum

[lilac field]

How much mb of updated given

[frosty current]

How's that hit? He hadn't even heard my voice. Moreover, how does this shoot?

[grand notch]

#questions Release Date of Ancient secret mode

[charred turtle]

@grand notch hi bro

[frigid forum]

Hii

[molten canyon]

4th august

[frigid forum]

Wanna play?

[lilac field]

The release date is August 4bro

[molten canyon]

See in pubg news

[vagrant forum]

@frigid forum, use #activities if you need teammates.

[spice ivy]

I see problem in the server

[vagrant forum]

@gloomy relic, it should support HDR+ Extreme settings. If it's not, then you should report it in-game as well as in #old. It might take time to get fixed though.

[lilac field]

@vagrant forum how much mb of updated given

[gloomy relic]

@vagrant forum i already done that report in game and in #old but still i haven't heard a news regarding it

[merry stream]

When was Ancient mode come in Erangle

[gloomy relic]

Again waiting for that fix patiently@vagrant forum

Thnx btw@vagrant forum

[vagrant forum]

As I said, @gloomy relic, it may take time to get fixed.

[gloomy relic]

Ok

[lilac field]

The release date is August 4 @merry stream

[vagrant forum]

@lilac field if you are referring to the recent update, then it's around 190MBs.

[wraith hedge]

Hi. I had a query. Can someone help?

[vagrant forum]

What is it, @wraith hedge?

[sand elm]

i removed access but still can login again @vagrant forum

[vagrant forum]

When was Ancient mode come in Erangle
@merry stream I suppose that mode is for Miramar.

[merry stream]

What's the next new mode come

[wraith hedge]

I had raised this issue and it says conversation has been ended. I wanted to know where the next communication will take place. In-game customer service or my email id that I've linked to the game?

[vagrant forum]

You will be informed about it through the in-game customer service, I suppose, @wraith hedge.

[sand elm]

i removed access but still can login again @vagrant forum

[wraith hedge]

Okay. Thank you so much @vagrant forum

[vagrant forum]

@sand elm, that seems weird.

[sand elm]

what if i delete account ?

[vagrant forum]

That could work, but are you sure you want to do that?

[sand elm]

yes i have twitter and fb linked too

i think this remove access works well for fb only

[night cloak]

Can we bann PUBG mobile from India??

[soft sparrow]

people have the right to order their govt, @night cloak. but not here.

[lilac field]

My friend is offline but in crew it showing as online . what is this glichs

[soft sparrow]

@sand elm tried deleting cache ?

@lilac field please drop that in #old.

[sand elm]

no i did not try cache how to ?@soft sparrow

[vagrant forum]

@soft sparrow he wants to remove access of his email account.

[soft sparrow]

before deleting account, try delete cached files, only if you are android user, are you, @sand elm ?

[sand elm]

nope

the reason why i wanted to remove access was a friend login my gmail in his phone

[celest shadow]

Change your Gmail password, @sand elm.

[vagrant forum]

You can remove the login on his device through account settings, and then change your password, @sand elm.

[sand elm]

i reset my password many times and have 2step on with my number

am i safe to keep that gmail ?

[vagrant forum]

It would be safer if he was logged out of it.

[sand elm]

i am not sure it says in manage devices that his phone logout

[celest shadow]

That is good, @sand elm. Make sure that he has no access whatsoever to your personal details and accounts. Keep it to yourself and safe.

[sand elm]

yea for sure i am not gonna share with anyone anymore

[mighty whale]

I am a content creator . I want to become a part of PUBG Mobile Bangladesh-Creator program

[frosty current]

@night cloak I think it should be banned from Arabs🤔

[night cloak]

@frosty current yeah a lot of Arabs use it

Because they got no skill xd

[frosty current]

@night cloak 😂😂😂

All noobs😈

they have trouble killing even cheating

[night cloak]

Turk are not Arab ! @frosty current xd

Ottoman empire

[frosty current]

@night cloak Turan state

😁😈

[topaz delta]

Pls move to #chat @frosty current @night cloak

[soft sparrow]

state your issue here,@cyan bobcat.

[spark breach]

How to get bread in pubg mobile

[soft sparrow]

do you mean " beard ", @spark breach ?

[spark breach]

Ye@soft sparrow

Yes

[night cloak]

?

[spark breach]

How to get beard in pubg

@night cloak I am poor in English

[night cloak]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

report

[spark breach]

@soft sparrow help me

[night cloak]

Anyone here

[spark breach]

@night cloak no

[topaz delta]

@spark breach you have to purchased royal pass in previous season

[urban copper]

Oye

[spark breach]

@topaz delta no other way to get it

[urban copper]

Anyone

[night cloak]

You can't get a beard now. @spark breach

[topaz delta]

No :)

[urban copper]

Can come in shoot

[night cloak]

It may be present in future royal passes.

[urban copper]

Pls

[night cloak]

Hello @marble bane is disturbing and abusive in the vocals chat , please take care of that

Please report in #discord @night cloak

Okay

@urban copper please state your issue.

[urban copper]

??no issue

Sorry

[spark breach]

@night cloak in which rp season
I will arrange money for royal pass

[urban copper]

By mistake I came here

Sorry

[night cloak]

If you want to find players please use #activities

[urban copper]

🙏

[night cloak]

Its ok :)
Have a good day

[grave wedge]

Is there any big in game update pushed right now? Just opened the game it asked for an 197mb update after that it said something like compiling resource pack 0/17 started downloading that and it's been like 5 minutes downloaded 5/17 packs and it consumed over 700MB of data

[spark breach]

@night cloak help me

[night cloak]

@spark breach News about items in future royal passes is unknown.

[spark breach]

😭 😭 😭 😭

[night cloak]

So we cannot say if it will come back or not.

@celest shadow

Kindly look into Trigo's issue.
Thank you.

[spark breach]

@night cloak I am waiting for pubg mobile royal pass

[scarlet umbra]

Will pubg get ban on india

[night cloak]

If your questions are over kindly move to a discussion channel.
Have a good day@spark breach

[spark breach]

@scarlet umbra in future

[night cloak]

There is no official announcement regarding ban of pubg mobile in india yet.
Please wait patiently for more information to be announced on our Indian social media and community channels

[grave wedge]

I can send screenshots, game was working fine till yesterday stopped the download(Closed the app) was worried about phone storage though

[celest shadow]

I am not quite sure on which update/patch that is, @grave wedge. Did you update your game in the Google Play Store recently?

[grave wedge]

@celest shadow nope> I am not quite sure on which update/patch that is, @grave wedge. Did you update your game in the Google Play Store recently?
No last time I updated game during the season start

[celest shadow]

That could be the recent update that is being pushed to the app market that optimises the new Ancient Secret mode and fixes a few existing bugs, @grave wedge. However, I'm sure not as to why yours is being pushed in-game.

[grave wedge]

Ok ty

[obtuse sleet]

@celest shadow hi bro what time crew challenge pubgm ?

[dire tree]

When will crew chalange begin

@celest shadow

@night cloak

[night cloak]

There is no news about the crew challenge as of now.
Please keep an eye on #601435356704800778 for details relating to crew challenge.

[celest shadow]

^

[obtuse sleet]

what finish in pubg mobile hacker?!?!?!?

[night cloak]

?

please state your issue more clearly.

[obtuse sleet]

All match fpp solo hackkk

[frosty current]

friends on which server are you playing

[night cloak]

please report hackers ingame / use this link
http://cheater-report.pubgm.cc

[obtuse sleet]

kanka şu crew challenge ne zaman gelicek haberin var mi@frosty current

[night cloak]

Please have all support unrelated conversations in discussion channels. @obtuse sleet @frosty current

[frosty current]

Since I saw some cheating in Europe, I switched to the Middle East server. But now his game is also cheating..

[dire tree]

Did everyone buy royal pass here?

[obtuse sleet]

@night cloak im boring report bro stop sharpshooter cheto gameguardian hack.

[frosty current]

@obtuse sleet I don't know, brother, I don't care about them

[dire tree]

@dire tree

[obtuse sleet]

ingilizce konuşma kanka anlamiom bi bok qweqeqeeq

[dire tree]

Did u all buy royal pass

[night cloak]

please have all conversations in discussion channels.

[frosty current]

buddy it is necessary to speak english globally😃

@night cloak Ok.

[lost panther]

#questions why 180 mb update is came

[soft sparrow]

@spring void

[night cloak]

The recent update optimises the new Ancient Secret mode and fixes a few existing bugs,
@lost panther

[lost panther]

When new ancient will come

[night cloak]

August 4th.

[spring void]

@soft sparrow yes?

[agile canopy]

#questions why 180 mb update is came
@lost panther bug fixes

[dire tree]

@night cloak please I want an royal pass giveaway pls help me

[obtuse sleet]

@night cloak stop hack

[dire tree]

My is 5353655160

[obtuse sleet]

pubg mobile all hack

[verbal snow]

when gameloop gonna fix about the direct x+ ? for amd ?

[frosty current]

What did the Pubg mobile update come for for the new map??

[soft sparrow]

please stop chatting here, @obtuse sleet. move to a discussion channel, #chat

[soft tusk]

How is it possible?????

[soft sparrow]

@dire tree please do not beg

The recent update optimises the new Ancient Secret mode and fixes a few existing bugs,@frosty current.

[obtuse sleet]

@soft sparrow what time crew challange

[vagrant forum]

There's no ETA for the next crew challenge, @obtuse sleet.

It will be announced in-game.

[obtuse sleet]

OK

[frosty current]

We do not want anything else if you update to prevent cheating😩

And I haven't received an update

[obtuse sleet]

F c k c h e a t i n g

[night cloak]

Please be patient.
Kindly move to a discussion channel or it will be a mute.

[signal temple]

Hello, i would to erase my twitter acount. Who help me ? And replace it with a new

[heavy vortex]

move to #chat for having conversation@obtuse sleet @frosty current

[night cloak]

@signal temple As of now you cannot unlink your twitter account.

[obtuse sleet]

im pubg mobile moderator ok

[soft sparrow]

unlinking future is not available atm@signal temple

@obtuse sleet

[night cloak]

Please contact ingame customer support.

[frosty current]

@heavy vortex Dude, everybody talks irrelevant

[obtuse sleet]

OK server booster

[signal temple]

@night cloak thank you

[night cloak]

Please move to a discussion channel.

[obtuse sleet]

Ok

[heavy vortex]

this channel is meant for in game support not for having conversation@frosty current

[night cloak]

Thank you.

[obtuse sleet]

Welcome

[night cloak]

#chat chat is open for everyone have fun chatting in there.

[obtuse sleet]

#chat go everyone

[haughty crypt]

any solution for cheaters in near future ...pls respond 🌹

[night cloak]

Please report them ingame / use this link
http://cheater-report.pubgm.cc@haughty crypt

[fading marsh]

Hello , who can help me to erase my twitter acount ande replace it with a new ??

[haughty crypt]

Please report them ingame / use this link
http://cheater-report.pubgm.cc@haughty crypt
@night cloak too many cheaters my friend i reported them...imagine today i played 10 matches and in every match i killed by aimbot..thanks for ur replay

[grizzled laurel]

Please report them ingame / use this link
http://cheater-report.pubgm.cc
@night cloak thanks

I was looking for this link

[night cloak]

Updates and patches are being constantly released to reduce the number of hackers.
The security team is constantly ugrading the game's anti-cheat system to make sure that you can have a equal freefree for all-environment gameplay.
The reports you send will be looked into and the required action will be taken.
Please be patient until then.
Have a good day

@haughty crypt

@fading marsh As of now unlinking is now possible.
However you can contact ingame customer service and report the issue to them.
Please note that it will take some time for the report to be processed.
Please be patient until then. Have a good day

[soft sparrow]

can you provide more details regarding your issue, @night cloak ?

[night cloak]

I restarted the game.
And When I got into the game, the Rp tag was still there

I see

It is probably a bug
Please also report in #old @night cloak

Aure

Sure

Does the tag still remain when you enter a new match?

Nop

It is probably a small bug.
It will be solved soon. Have a nice day.

Thanks@night cloak

Nice pfp btw

@night cloak yes 😂

[solid veldt]

<@&481161015728406538> can u please help about the lag and 6x scope size on sanhok please

[sand path]

#old @solid veldt

[night cloak]

Please avoid using the moderator tag. You issue will be looked into once posted here.

[solid veldt]

Ok

[halcyon hedge]

Is it true pubg will ban in india, please replay me sir

[sonic marsh]

is this kd ok?

[night cloak]

Headshot percentage seems legit.

[heavy vortex]

it's ok.. if tried can be maintained

[soft sparrow]

very few matches.

[sonic marsh]

he literally was finishing my friend and his aim flilled to my head but not sure if he is hack or not

[night cloak]

There is no official announcement regarding ban of pubg mobile in india yet.
Please wait patiently for more information to be announced on our Indian social media and community channels

[desert pewter]

Can anyone tell me what we need to do in this challenge*(The last one)*

[soft sparrow]

@sonic marsh it seems fine, if you can provide any proofs get players ingame id and report in #cheater-reports.

[night cloak]

Sure i will explain.

[desert pewter]

[night cloak]

When we enter a match we can see the plane path.
Basically the challenge is to determine which direction the plane path is in.
There are 8 directions, if the direction you have selected is the same as the planes path then you have won the challenge. You need to finish the game / play till you die to receive the rewards.
If you leave midway the rewards will be lost.

This challenge is purely based on luck.

I hope you understood@desert pewter

[desert pewter]

Chicken dinner is not necessary ight?

[night cloak]

Nope

Just dont quit the match.

@desert pewter menes 1/8 chance of winning

Yes.

[desert pewter]

And where should i guess it i need to chose north south....?

[night cloak]

As they say higher the risks higher the rewards.
If you do not have any other questions/ issues please move to a discussion channel.

[heavy vortex]

yes that.

[desert pewter]

Thanks Nitin,Ash and Iron Man for the help,❤️

[raw edge]

Beta registration date??

[night cloak]

When we will get social unlink feature in-game ??

[vagrant forum]

We don't have any official date yet, @night cloak.

[hot crest]

We can play gun game on the room matchs

Is it some bug

[vagrant forum]

It's not exactly a bug, since they made they map available to download, you are able to play it in customs.

[celest shadow]

It is not a bug, @hot crest. Feel free to have fun with the mode with your friends before it releases in 2 days!

[hot crest]

@celest shadow 😋

[night cloak]

Beta registration date is not known?

It is yet to be announced?

Please avoid tagging error.
@night cloak Please state your issue here.

[celest shadow]

Please state your inquiry here, @night cloak. I will help forward it to her if it is anything important.

[green portal]

Guys there are too many hackers in game

[celest shadow]

Could you be more specific, @night cloak?

[night cloak]

Nope errors dms are closed now.
Piston will be able to foward your inquiry.

@green portal Please report them ingame / use this link
http://cheater-report.pubgm.cc

[celest shadow]

Feel free to DM me, @night cloak. My DMs are open.

[tender cargo]

How I unlink my pubg account with google play games

[vagrant forum]

@tender cargo, the unlinking feature is currently disabled. You cannot unlink any account as of now.

[tender cargo]

@vagrant forum when option enable

[vagrant forum]

We don't have any news for it's return, @tender cargo. Keep an eye on #news for upcoming updates.

[dapper forum]

How do i report people using foul language in aeroplane in 'all' channel?

[valid grove]

@lime juniper will PUBG mobile ever get unbanned in Pakistan?

[stark ingot]

I updated my pubg app but it's still not working

[storm flume]

You can contact the customer service via the game settings, @stark ingot. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to this channel's pinned messages for further information, @valid grove:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@dapper forum I'll suggest you to use the mute function to do so.

[torn hawk]

How to get 190mb update in pubg

[night cloak]

region

[torn hawk]

India

[night cloak]

Try clearing the Play Store cache and restart the device.

[torn hawk]

I want update in game only not in playstore

[night cloak]

The update is in play store not in game

[hot crest]

When will the new beta will be available

[night cloak]

Keep an eye on #news

[torn hawk]

But when I was updating in playstore it was updating more than 190mb please tell me solution for this

[valid grove]

Why Pakistani region didn't get the latest update of Pubg mobile?

[night cloak]

The update is for Indian Region only.

@torn hawk Its an issue from the Play Store, there's nothing we can do about it.

[torn hawk]

Then I can't update pubg?

Tell me@night cloak

[rugged dune]

no

you can’t

[night cloak]

There's nothing I can do about that, let it download.

[torn hawk]

Ok bye good night

[molten cedar]

@vagrant forum is that AKM glitch based on ip address ?

Y because my friends dont have that issue

[vagrant forum]

From what I have seen, no. As far as I know about it, it only happens when your frames are stuttery, @molten cedar.

[molten cedar]

@vagrant forum in my friend id he dont have any issues but when he uses my id he is facing issue , is that issue based on account?

[vagrant forum]

I don't think so.

[molten cedar]

@vagrant forum ya i told him to try once and its happening

[tardy mortar]

I can't wait for this player to get banned
5505683887, check his k/d I'll put it in #cheater-reports once it opens.

[night cloak]

np

[tardy mortar]

Move to chat channels if you don't have any issues, thanks @night cloak

[hard oxide]

Was there an update last night

[vagrant forum]

The was an update for the players of the Indian region, @hard oxide.

[hard oxide]

@vagrant forum did everyone get it

My friends are spamming me

[night cloak]

Only for the indian region.

[vagrant forum]

It was only for the Indian region so they should have received it.

[night cloak]

It is not a mandatory update yet.

[hard oxide]

I see they confused me

[floral moon]

@stark ingot I am facing this issue since 6 days, and also faced on last season on 28th May to 7th July.

[polar marsh]

@dusty spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green pike]

I want to report 5 glitches in 0.19.0 update with proof but its not my video

[vagrant forum]

Use #old, @green pike.

[green pike]

Ik but it is major ones thats why so should I send the link where?

[storm flume]

Hello, @green pike!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[green pike]

K

[humble rune]

Bot text user

Lol

[green pike]

This is not general chat pls stop

[lyric wagon]

Pubgm support is just a disgrace as far as customer support goes

[green pike]

This person is typing wrong things
@vagrant forum

[lyric wagon]

Account was banned for something they cant prove

[vagrant forum]

Let him be, that's none of my concern

[lyric wagon]

Spent so much time and money and time on it and got banned at the first launch on a brand new iphone

[iron prairie]

if you didn't do anything wrong you wouldn't be banned

[lyric wagon]

Then explain what I just said?

[iron prairie]

Because you did something wrong

if not do file claim

what's so difficult about that

[green pike]

@vagrant forum One last q. If pubg is b, a, n, n, e, d, in india will bluehole take the l,icense of partenership from tencent games and give it to another company for publishing? @vagrant forum

[iron prairie]

what was the ban reason

[lyric wagon]

Even the support agent blatantly ignored my request to provide proof of any way for me to get banned

[night cloak]

We dont have any information about that.

[stuck vault]

Where can i report hackers

[night cloak]

Please report ingame / use this link
http://cheater-report.pubgm.cc

[vagrant forum]

Well, I don't work for Tencent. If the game gets banned in India, it would be up to Tencent and the government of India. I'm sure they wouldn't share out sensitive information like that to the public, @green pike.

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @vagrant forum.

[vagrant forum]

Jesus

[steel wing]

Literally it has been an usuall daily problem with hackers

[green pike]

@vagrant forum ok thanks are u a mod or admin?

[vagrant forum]

Neither, @green pike.

[steel wing]

@night cloak where can I make suggestions

[night cloak]

Kindly provide all suggestions here.#old

[vagrant forum]

@steel wing, you can use #old.

[green pike]

@vagrant forum ok bye

[lyric wagon]

Violating regulations

[obtuse totem]

Is this true

[night cloak]

That is not official.

[vagrant forum]

@obtuse totem, please do not share unofficial information.

[obtuse totem]

I am confirming

[night cloak]

We dont know anything about that.
Anything can happen including pubg not being banned.

[obtuse totem]

Sorry

[night cloak]

Lets just hope for the best

What is going to happen to PUBG in India?

It is reportedly under the scanner of the goverment to ban the game.

Please avoid sharing it further.
Have a nice day

[green pike]

@obtuse totem Lets also where are u from or is it not allowed to ask?@night cloak

[vagrant forum]

Please try to avoid any kind of rumors on the internet, and wait for any announcements from your government. Till then, enjoy the game, @obtuse totem.

[night cloak]

?

Um

[lyric wagon]

Anyone can help me get in touch with a real customer support service for tencent? And please dont give me the ones who only understand kr/jp

[night cloak]

Please take general / personal discussions to dms or #chat

What is going to happen to PUBG in India?

It is reportedly under the scanner of the goverment to ban the game.

[polar matrix]

When will bonus challenge shop reset? What is the time span of resetm Help!

[vagrant forum]

There is no official announcement regarding that yet, @night cloak. Please wait patiently for more information to be announced on our Indian social media and community channels.

[night cloak]

Ok

Thanks

[vagrant forum]

@polar matrix It generally resets once every week, but it hasn't been refreshed in a while now. It will be refreshed again soon.

[green pike]

Why is the guest login feature not there?

[steel wing]

Check #old and give me your opinion

[vagrant forum]

@lyric wagon, you can try contacting them through the email - [e-mail]
But the in-game customer service remains the most effective.

[steel wing]

@green pike press other and chose it

[vagrant forum]

@green pike, the guest login feature is disabled for the Indian region.

[steel wing]

🙄

[night cloak]

I think pubg should fix their security flaws

Cause they earn a hell lot of profit from india

[vagrant forum]

@night cloak, they are constantly working on it. It's not as easy as it seems.

[green pike]

@vagrant forum why? Was it glitching?

[lyric wagon]

@vagrant forum already did both but they keep insisting that I somehow violated their rules but avoid the part where I ask them to show me proof

[vagrant forum]

No, @green pike. I don't know the details for it.

[night cloak]

@vagrant forum yeah its pretty hard but why cant they ensure that they do not user the users data

[wary needle]

Tell me one thing what's new in 197 mb update 🙄

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wary needle]

Upon that playstore is glitched

[vernal tree]

Hello there is glitch when I open 6x or 3x or 4x and fire my scope is going complete left top side and I need to stop and adjust my scope and start firing plzz help me with that

[green pike]

@vernal tree #old

[vagrant forum]

@wary needle, the update includes optimizations for the upcoming Ancient Secret game mode.

[green pike]

@vernal tree Report there

[lyric wagon]

I wouldn’t be looking for help as much if I did hack or do something worth to get me banned. But I was playing it on a brand new 11 pro max. First game and halfway into it I got banned@vagrant forum

[lilac field]

Is there any update again in when the ancient mummy event

[vernal tree]

I have done it no one is replying me @green pike

[green pike]

U have to wait

[vernal tree]

Kkk

[pale rose]

Pubg will band in india?

[wary needle]

@vagrant forum but without updating also I can play with my friends and all

[night cloak]

Yes. It is not a mandatory update yet
@wary needle

[wary needle]

@night cloak ok thanks actually playstore is also glitched so

[night cloak]

There is no official announcement regarding that yet. Please wait patiently for more information to be announced on our Indian social media and community channels.
@pale rose

You can try and clear playstore cache to remove the glitch.

[wary needle]

@night cloak ya I tried but it didn't work though

[pale rose]

@night cloak u will can to remove the partnership with tancent

[heavy vortex]

@fast perch feel free to provide your feedback in #old

[night cloak]

Oh. Then it will probably be fixed soon
Please wait until then

[fast perch]

Thanks

[night cloak]

@pale rose
We don't have any official news regarding that.

[heavy vortex]

@fast perch and remove from here. because it's hogging the channel

[fast perch]

D bag

[heavy vortex]

The feedback above

[night cloak]

Thank you.

[fair pelican]

When Arctic mode return??

[heavy vortex]

No information about it.. Keep an eye on #news for further updates

[polar marsh]

@olive tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[desert marten]

Two weeks ago, the cheaters channel did not open

[night cloak]

It takes some time for the reports to be processed. @desert marten

[grave lava]

Guys my friend’s FB has been hacked, the only way he got access to his PUBGM account is from Twitter and His Email only, and the FB hacker keeps on logging in to his PUBGM Account and keeps on wasting his silver fragments, UC and keeps on removing his friends from his friend list. What can we do to this problem, and is there anyway to remove FB with the help of PUBGM Community Support, this help is a much needed help and if there’s anyone who can support my friend with this issue, it would be a great help 🙂

[night cloak]

Your reports were also considered.
Please be patient. Have a nice day

At the moment there is no way to unlink tje facebook account.

Please contact ingame customer support for further assistance.

[desert marten]

It takes some time for the reports to be processed. @desert marten
@Ash.#7793

Tortoise

[vagrant forum]

@grave lava, tell him to contact the ingame customer support and follow this image.

[night cloak]

Cheater reports are not placed at the very top of the considered reports.

It is considered along with all other reports.

Yes please provide the required information. A report will be sent to cs and the issue will be looked into.

[vagrant forum]

@desert marten those reports have to be dealt with manually. Please have patience.

[night cloak]

Please note that it may take some time for the issue to be resolved.
Have a good day.

[desert marten]

There is no progress in eliminating cheaters, on the contrary, the situation is getting worse

[grave lava]

@night cloak PUBGM in game customer support is not even replying to our issue, so what can we do to contact them????

[night cloak]

Hi, where can I upload evidence of cheater?

All account related issues are dealt by ingame cs. @grave lava

[celest shadow]

Two weeks ago, the cheaters channel did not open
Hello, @desert marten. The #cheater-reports channel will be opened once all of the remaining reports have been examined completely. Thank you for your patience, you will be notified when it is opened again.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Please be patient everyone.
Have a nice day

[merry lake]

Hello
friend pubg account got hacked by a stranger he
hacked his facebook account and then he change his password and the name in
the game
please help my friend ready to provide any information to make it back
me and a lot of friends ready to witness about the real owner we are
playing about 3 seasons

Nickname: دآيِ
Character Id : 5297870896

please and thank you any know how to contact them let me know

My friends new account
Nickname : رمضانRB
Character Id : 5338673332

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @merry lake. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tribal laurel]

Hello

My pubg mobile account is hacked currently

And the hacker is asking for money to free it

I can logon through the email feature

[night cloak]

Are you able to acess your account?

[tribal laurel]

But the hacker has deactivated my social medias and added his own

I can access through Email only for now

[night cloak]

Contacting ingame customer support is the only solution.

[tribal laurel]

That is helpless

They r asking meaningless questions

[merry lake]

ingame customer support it all robots you cant pas it

[night cloak]

Sorry piston.

[tawdry finch]

And the hacker is asking for money to free it
@tribal laurel dame thing happened to me too

Same

[tribal laurel]

@tawdry finch how to get back?

Do u know anything?

[wary needle]

Many account get hacked in pubg and many of them won't get it back lol

[tawdry finch]

Ah they made me read only

[wary needle]

My friends account got hacked but he couldn't get it back though

[tribal laurel]

It is a lvl 50 account , my old lvl 65 account was hacked 2 months ago and same happened today 😭😭...why pubg why ..why twitter is so unsafe

[vagrant forum]

Why do you click on fishy links trying to get free skins

[wary needle]

Facebook support also doesn't provide assistance properly if account gets hacked

Why do you click on fishy links trying to get free skins
@vagrant forum need not be because my friend didn't click on anything

[celest shadow]

Please refrain from triggering the auto mute by sending words such as "ban", @tawdry finch.

[tribal laurel]

I didn't click on any fishy links

[night cloak]

Ingame customer support is the only option.

[wraith brook]

My 4th account got banned today lel

[tawdry finch]

Ingame customer support is the only option.
@Ash.#7793 useless customer er support

[wary needle]

Ingame customer support is the only option.
@night cloak when u can't even access game how will u contact in game support

[merry lake]

Ingame customer support its just a robot answering

[celest shadow]

Facebook is quite a vulnerable social media account that is more likely to get hacked. I would not suggest linking it at all.

[night cloak]

A report will be send and it will be looked into manually
@merry lake

[wary needle]

Facebook is quite a vulnerable social media account that is more likely to get hacked. I would not suggest linking it at all.
@celest shadow yup they don't even provide proper assistance

[wraith brook]

All I done was used 3-4 gfx files

[storm willow]

Please move to #chat @wraith brook

[night cloak]

Even if customer support is supposedly 'bad' and may take time to respond,
All account related issues are taken care of by them.

[green pike]

Who takes care of these issues:tencent,bluehole or both?

[merry lake]

A report will be send and it will be looked into manually
@merry lake
@night cloak the y end the conversation after ai answer the rebot to chance to type your report my friend

[storm willow]

@merry lake does your friend have access to atleast one linked account ?

[wraith brook]

Did u get ban for killing players through the wall

?

[night cloak]

Tenecent i believe.

[green pike]

@night cloak then we are doomed by a greedy company

[polar marsh]

@queen bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

The report is sent after required details are collected @merry lake

[wraith brook]

Tell me

[night cloak]

Tenecent i believe.
Please verify.

[elfin canopy]

Is your PUBGM account banned, @olive tendon?

[wraith brook]

That glitch where players are visible through walls and we can kill them . Can this lead to our ban ?

[elfin canopy]

Who takes care of these issues:tencent,bluehole or both?
@green pike what is this about?

[storm willow]

Did your account get banned ? @wraith brook

[wraith brook]

@storm willow Yess

[polar marsh]

@wraith brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[merry lake]

@merry lake does your friend have access to atleast one linked account ?
@storm willow no his facebook got hacked we are trying to reach anyone on the sport we have proofs that the account got hacked but the support is holpless

[green pike]

@elfin canopy just asking who fixes the problems of the game:publisher or owner?

[storm willow]

@merry lake You need your contact Facebook support and recover the account.

[elfin canopy]

Tencent, as far as I know,@green pike.

You can contact customer service regarding this.

[green pike]

@elfin canopy in-game?

[merry lake]

@merry lake You need your contact Facebook support and recover the account.
@storm willow we try everything and no one of the support answer

[elfin canopy]

Yes,@green pike, Or you can write them an email.

[storm willow]

@merry lake unfortunately we cannot do anything, you may try contacting ingame customer support, their decision are final.

[green pike]

@elfin canopy also we are doomed by a greedy company at least bluehole fixes pubg pc much better and pubg kr is much optimized than the global

[brazen ingot]

Why coming like this

I play with hack and i take one week pan

[merry lake]

@merry lake unfortunately we cannot do anything, you may try contacting ingame customer support, their decision are final.
@storm willow i've try in game support but all answers are robots i cant writ my report cuz the end the conversation after i answer all the questions

[tawdry finch]

@elfin canopy also we are doomed by a greedy company at least bluehole fixes pubg pc much better and pubg kr is much optimized than the global
@green pike agreed cause I have tried pubg kr as well and their response is much faster, why global version sucks ?

[floral moon]

what is fixed in 0.19.0.13918 update

[elfin canopy]

I play with hack and i take one week pan
@brazen ingot you played with what kinda hack?

Yes,@dull swift?

[brazen ingot]

No

[dull swift]

Nth

[brazen ingot]

@elfin canopy No

[storm willow]

@merry lake The Standard Message or Bot answer doesn’t mean your queries is un answered, the customer support reviews and reply with standard message. Follow that instructions.

[elfin canopy]

@olive tendon What's your issue?

[olive tendon]

No issues

[elfin canopy]

Then move to #chat or #pubg-mobile, @olive tendon.

Your account got banned, @brazen ingot?

[tawdry finch]

@merry lake The Standard Message or Bot answer doesn’t mean your queries is un answered, the customer support reviews and reply with standard message. Follow that instructions.
@storm willow Yeah that takes up to 1 month but the problem still isn’t solved. That’s tencent

[merry lake]

@merry lake The Standard Message or Bot answer doesn’t mean your queries is un answered, the customer support reviews and reply with standard message. Follow that instructions.
@storm willow thanks my friend ill keep try until someone answer me

[brazen ingot]

@elfin canopy why ?

[elfin canopy]

I play with hack and i take one week pan
@brazen ingot why did you write this?

[brazen ingot]

@elfin canopy I had a game with Hack, and my account was banned for a week, the ban was unblocked a week ago ... but I cannot make a purchase

[green pike]

Because he tried hack on a different account,fake id,probably most people do this nowdays just to get a taste of the hacker life@elfin canopy

@dull swift IK right?

[dull swift]

No pure skill use hack

[floral moon]

we need 0.20.0 update for this problem solution, otherwise we lost our progress of this season.

[green pike]

@dull swift exactly basically noobs just cheating

[tawdry finch]

Same fluffing problem

[olive tendon]

@dull swift exactly basically noobs just cheating
@green pike yes

[polar marsh]

@night coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tawdry finch]

Facing since last 1 month puta

[brazen ingot]

@dull swift Thanks for your information

[night cloak]

My id just got hacked can anyone please help me

[tawdry finch]

Putangina para gago

[dull swift]

@dull swift Thanks for your information
@brazen ingot aren’t hackers like you feel hated? LOL

[floral moon]

1st time I faced this on 28th may in 0.18.0 version, this problem solved after 0.19.0 update, miner updates never solve this issue@tawdry finch

[green pike]

@dull swift whats ur id?

[dull swift]

Oh wait those hackers get used to

@dull swift whats ur id?
@green pike no flex

[vagrant forum]

Can you avoid chatting in here?

[green pike]

Sorry

[tawdry finch]

1st time I faced this on 28th may in 0.18.0 version, this problem solved after 0.19.0 update, miner updates never solve this issue@tawdry finch
@floral moon I doubt it it’s pubg, they don’t care about customer satisfaction. Well, just hope for the best

[green pike]

@dull swift Move to #pubg-mobile

[civic temple]

Can i purchase Prime Plus on PUBG Mobile KR with google play balance?

[green pike]

No@civic temple

[civic temple]

How to buy?

[brazen ingot]

@dull swift i love you , love everybody don’t cheating 😏💕

[civic temple]

Google play will not help?

[vagrant forum]

We don't deal with questions related to the KR version here, @civic temple.

[dull swift]

@dull swift i love you , love everybody don’t cheating 😏💕
@brazen ingot sorry no online dating section here

[elfin canopy]

@dull swift don't bypass chat filter

[floral moon]

@tawdry finch pubg is hiding hackers , theyare directly hacking our id without our social media.

[night coral]

Yeah ?

[dull swift]

@elfin canopy sorry

[night coral]

good afternoon, i would like to know if players who use illegal means to take advantage of the game and who are reported are still being expelled from the game

[vagrant forum]

@night coral, they are constantly working on banning cheaters from the game. I agree there are a lot of them, and that's exactly why it takes time to ban them.

[green pike]

@dull swift pls move to #pubg-mobile and give ur id number there pls

In conqueror there is like an army of them and they still get away with it@vagrant forum

[polar marsh]

@night coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@green pike Even if there is an army of these hackers, all people that use unfair means will be dealt with accordingly.

[green pike]

@night cloak ok

[dull swift]

Some hackers will never get ban tho...

[green pike]

@night cloak Bye hav to go

[vagrant forum]

@green pike, I agree. But they are improving their anti-cheat and cheat detection systems. It may take some time but they will be banned soon.

[green pike]

@vagrant forum Ok

[spiral kite]

Will pubgm be ban in India?

[dull swift]

Most expensive hack wont get ban

[night cloak]

Take care.
Have a good day

[green pike]

@spiral kite Not confirmed yet

@night cloak U too

[vagrant forum]

There is no official announcement regarding that yet, @spiral kite. Please wait patiently for more information to be announced on our Indian social media and community channels.

[night coral]

@vagrant forum I see that it takes a long time, because I have been reporting players for more than 5 months and I never received a notification that someone was removed

[night cloak]

@dull swift There is nothing like that.
Once they are reported the issue will be looked into

[dull swift]

Ok..

[night coral]

mainly people who spend money on gambling and make use of illegal means

I have a lot of videos here, I already put them on YouTube and filled out the form, and nothing ever happened

[night cloak]

Will pubg get banned in india??????

[polar marsh]

@night coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @night cloak.

[night cloak]

@spring zephyr what does please acknowledge and revert mean in this situation?

Can I know what pubg mobile corp. Is doing for pubg ban in Pakistan

Hey

[elfin canopy]

@night cloak please do not delete after mentioning. I had trouble finding the mentions.

It means the same as the one in email, means you've acknowledge (read and aware of the whole email) and respond.

[night cloak]

Anyone

@elfin canopy m sorry i thought u went afk

[elfin canopy]

I was unavailable, but when I came I couldn't find the mentions other than the notifications, @night cloak.

[night cloak]

And what about revert?@elfin canopy

revert means to ensure that you have understood and will respond accordingly

[elfin canopy]

It means to respond (in an email, as far as I know)

[night cloak]

Its my second time that hacker has connected the social media so they will unlink for the second time ?@elfin canopy

[celest shadow]

You may respond with:

"I acknowledge and have received the (email, letter, et cetera)"

@night cloak

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[hard zodiac]

PubgMobile support is a BS!!!!
too many hackers in the game, and many stolen accounts, I think pubg mobile people have their hands on this ... it is incredible that I sent them all the evidence that I was hacked and still do nothing, will that be it? a business for pubg mobile workers?

[karmic trench]

When i am in a game the emote option disappers

[spring zephyr]

@hard zodiac Do you still have access to your account?

@karmic trenchCheck if you have moved the emote button from settings.

[karmic trench]

@spring zephyr no i moved it to different places still not appearing

[celest shadow]

Reset your controls, @karmic trench.

[elfin canopy]

@night cloak I hope so, it all depends on the customer service and what they think about your request.

You should be extra careful with security of your social media and enable 2 factor authentication.

[lofty violet]

Hello @polar marsh ,

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lofty violet. Remember to read through #faq before asking questions in the support channels.

[karmic trench]

@spring zephyr no i moved it to different places still not appearing

[spring zephyr]

Reset your controls, @karmic trench.

[hard zodiac]

@spring zephyr My account was hacked, and they linked an account that is not mine. I still had access to my linked account but when the BS of pubg support did the unlink I lost access

[night cloak]

I have provided lot of info of cheaters with vidoe proofs but no action was taken

[spring zephyr]

@hard zodiac CS unlinked the account that you had access with?

[night cloak]

Still ppl are selling hacks on telegram

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lofty violet]

Hello @polar marsh,

This is my brother’s id: - 5137562977 and it was hacked yesterday and the hacker got all his information and leave from our clan and also renamed his account with another name and he is still playing with his id and we want it back so what should we do to recover his account.? If you want video proof I also have that. Please help me out of this and recover my brother's account back

[night cloak]

@hard zodiac CS unlinked the account that you had access with?
@spring zephyr so unlinking works.
Yesh i have proof now.

@hard zodiac Did you provide wrong info?

[hard zodiac]

@spring zephyr so unlinking works.
Yesh i have proof now.
@Ash.#7793 yes, because the error of that was that the account was disconnected which you did NOT enter, and it turns out that it is disconnected is by the account that you entered

I have evidence, and I have video of the hackers talking to me selling my account for 1500 $

[storm flume]

You can contact the customer service via the game settings, @hard zodiac. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant forum]

@night cloak, it works only if their account was hacked.

[hard zodiac]

but since I'm not a streamer they won't do anything,

You can contact the customer service via the game settings, @hard zodiac. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume they don’t do anything it’s a bull chet

[night cloak]

@vagrant forum almost everyones account is hacked.
It will be useful.

yes, because the error of that was that the account was disconnected which you did NOT enter, and it turns out that it is disconnected is by the account that you entered
@hard zodiac wait what

[feral knoll]

why ‘nob’ blacklisted ingame

[night cloak]

?

[feral knoll]

nob >>**

ingame

[spring zephyr]

@feral knoll Ask in-game CS, even Sniper is censored

[feral knoll]

[vagrant forum]

There are many words filtered in the in-game chat, @feral knoll. We don't have exact info on them.

[hard zodiac]

The worst thing about pubg mobile support is that it took 3 months to tell me that they can't do anything, this really sucks, entering the database they will realize that I was hacked, read my first recharge, my last recharge Read photos of my id and still do nothing. they are honestly a trash

[minor flax]

How to bring sparkle effect on outfits ?? Can any one help me

[feral knoll]

thank u anyway

[hard zodiac]

I spend more than 5k$

[night cloak]

Im sorry that we couldn't be of help.

[feral knoll]

@hard zodiac u can use #pubg-mobile for that

[night cloak]

But all account related issues are under the control of ingame cs

[hard zodiac]

CS ? Really? 😂

They don’t to anything

Never

[spring zephyr]

How to bring sparkle effect on outfits ?? Can any one help me
@minor flax Only some outfits have that, and it will only show if you are on HDR.

[hollow lava]

Pubg Register in Pakistan

[minor flax]

@spring zephyr thank you!!

[vagrant forum]

Well then, we can't do anything about it either. We, here on discord, can only help people with client sided issues, @hard zodiac.

[hollow lava]

Why pubg not response pubg Register in Pakistan

[hard zodiac]

pubgmobile doesn't care about its players! Don't you see how is the game full of hackers? This is no longer useful, and why play well and invest if, when they should solve you, they do nothing? it is preferable to download hackers and finish damaging the game

Well then, we can't do anything about it either. We, here on discord, can only help people with client sided issues, @hard zodiac.
@vagrant forum I think cs do same thing like u 😂

[feral knoll]

@hard zodiac u get mute for chatting here stop

[vagrant forum]

The CS works under Tencent, we don't. Now could you please move over to a different chat, @hard zodiac.

I'm sorry to hear that they couldn't help you out.

[green pike]

@vagrant forum wait im confused so who made this server?which company?

[hard zodiac]

@hard zodiac u get mute for chatting here stop
@feral knoll To tell the truth?
Of course of course it wasn't you who lost count

[night cloak]

This is an official discord server of pubg mobile.

[feral knoll]

@hard zodiac ok happy day

[hard zodiac]

Thanks

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[lofty violet]

Hello @polar marsh please reply

[vagrant forum]

How may I assist you, @lofty violet?

[lofty violet]

Hello @polar marsh,

This is my brother’s id: - 5137562977 and it was hacked yesterday and the hacker got all his information and leave from our clan and also renamed his account with another name and he is still playing with his id and we want it back so what should we do to recover his account.? If you want video proof I also have that.

[spring zephyr]

@lofty violet Can you still access your PUBGM account?

[lofty violet]

no

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @lofty violet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lofty violet]

but i saw his activity from my account

[night cloak]

I'm sorry but If you can't access the account nothing can be done on customer supports side.

[lofty violet]

how do i do that

[night cloak]

please refer the above faq.

Also the hacker has connected his google play but the option is not here from the support so is there gonna be a problem?

[runic stirrup]

when will open reprrt cheter channel ?

[night cloak]

It will be opened after the current reports are processed. soon.@runic stirrup

[lofty violet]

if i report then can i get my brother's account back

[night cloak]

That is not possible@lofty violet

[spring zephyr]

@lofty violet You will need to recover your social media account first.

[vagrant forum]

You will need to recover your brother's social media account, @lofty violet

[night cloak]

@spring zephyr can you help me with my above mentioned query?

[spring zephyr]

Also the hacker has connected his google play but the option is not here from the support so is there gonna be a problem?
@night cloak I think they won't unlink the other account, you will need to contact them again for that.

[night cloak]

Aditya please look through max's messages
@spring zephyr

[spring zephyr]

@night cloak DUID?

[night cloak]

@spring zephyr again y tho?

yes, because the error of that was that the account was disconnected which you did NOT enter, and it turns out that it is disconnected is by the account that you entered.

His only linked account was automatically unlinked by cs after 90 days.

[lofty violet]

@vagrant forum it was already blocked permanently...

[spring zephyr]

@night cloakDid you mentioned that the hacker linked his/her google play account too?

@lofty violet Well, contact your social media customer service this. That's the last option.

[night cloak]

@spring zephyr yes i mentioned all the details and the hacker has connected his google play

[spring zephyr]

@night cloak Wait for their response, then.

[lofty violet]

@vagrant forum can you please ban that hacked id of my brother.?

[spring zephyr]

@lofty violetYou will need to recover your social media account, that's your only option.

[minor flax]

Is Midasbuy is safe for uc purchase

[night cloak]

Yes, midasbuy is an official partner.@minor flax

[lofty violet]

@vagrant forum i dont want that id back but can you please ban that hacked id of my brother.?

[storm willow]

https://www.pubgmobile.com/pay/ @minor flax

[night cloak]

@lofty violet We dont have the permission to ban,
also that is not possible in this situation. Try to recover your social media accounts.

[green pike]

@night cloak Is codashop an official site too? @spring zephyr

[night cloak]

@spring zephyr

codashop redirects to midasbuy.

[spring zephyr]

@green pike You can buy UC from https://www.pubgmobile.com/pay or in-game.

[tranquil olive]

How to predict zone

[vagrant forum]

You cannot

[polar marsh]

@unique grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tranquil olive]

It's a strategy I hear

[silk oriole]

Hey @night cloakplzz tell me any site where i buy uc

[leaden verge]

Hacker on the loose!
ID: 5935728504
The audacity lol

[rugged dune]

in game

that’s where

[night cloak]

It is written that codashop is an official partner of pubg mobile. but i dont have
verified information. sorry

@silk oriole https://www.pubgmobile.com/pay

[green pike]

@night cloak ok thanks

[storm flume]

Hello, @leaden verge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lofty violet]

@night cloak okay

[rugged dune]

@tranquil olive usually if you watch the airdrops and the circle behavioryou can predict it pretty well

[tranquil olive]

Only rare members get to report

[night cloak]

I'm sorry that you had to face this issue.
Have a nice day

@tranquil olive you can get rare role rather easily by chatting for a while in #chat or #pubg-mobile.

[tranquil olive]

I don't have that much time

[rugged dune]

just talk haha

[tranquil olive]

Should I play the game or chat here

[rugged dune]

both

[spring zephyr]

@tranquil olive Report them to http://cheater-report.pubgm.cc/ then.

[tranquil olive]

Mr I have no time for that

[rugged dune]

ms

😔

[tranquil olive]

Only have 2h a day to play the game

Right now it's vacation

[spring zephyr]

@tranquil olive Report them to http://cheater-report.pubgm.cc/ then.

[tranquil olive]

Yes okay thanks

[minor flax]

Is ancient secret mode contains any lobby theme??

Pls tell

[rugged dune]

not sure

[vagrant forum]

Well, you could just wait for a week and find that out yourself, the mode will be available to play from 4th of August.

[south minnow]

Weekly report not working

[rugged dune]

hm?

[south minnow]

Bonus challenge vouchers are not available still

[night cloak]

Are you on data / wifi?@south minnow

[south minnow]

Data

[night cloak]

Try to change to a different network connection and try again.

[south minnow]

Do you mean to connect Wi-Fi @night cloak

[night cloak]

Yes.

or a more stable data connection

and try again.

[south minnow]

No. Wi-Fi is not available

[night cloak]

Quite a few people are facing this issue

Please also report in #old

[sullen citrus]

What would you want to say if pubg is going to be banned in India? @spring zephyr

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @sullen citrus.

[sullen citrus]

What would you want to say if pubg is going to be banned in India? @night cloak

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @sullen citrus.

[vagrant forum]

Can you just read that bot message?

[sullen citrus]

I do not talk to Bot, I want to talk to the original man 😂 @vagrant forum

[spring zephyr]

Please wait patiently for more information to be announced on our Indian social media and community channels, @sullen citrus.

[storm willow]

Please wait patiently for more information to be announced on our Indian social media and community channels, @sullen citrus.

[low chasm]

I have 2 same emotes how to dismantle them

[sullen citrus]

My ping is coming 500 plus for last 7 days @spring zephyr please help 🙏🏻🥺

[spring zephyr]

@grand star You won't get banned for playing on a rooted device. Until you will use cheats.

@sullen citrus Try changing your netword connection and see if it's the same.

[night cloak]

I dont think emotes can be dismantled.

Please verify.

[sullen citrus]

Where Are you from @spring zephyr

[grand star]

@spring zephyr ohh thank you I thought like ios if your phone jilbroken will get that thing I can't say because the bot will mute me 😅💕

[low chasm]

@spring zephyr I have double emote how can I dismantle it

[spring zephyr]

@sullen citrus India, and please use a discussion channel for conversations.

@low chasm I don't think that you can do that. How did you got the same emote twice?

[night cloak]

Maybe the actions are similar.
But the emotes are still different@low chasm

[low chasm]

I got this in sara carector crates @spring zephyr

[vagrant forum]

I dont think emotes can be dismantled.
@night cloak I have dismantled emotes earlier, but I don't know if the feature still exists.

[night cloak]

Oh

[spring zephyr]

@low chasm Try one thing, unequip the emote and check again.

[vagrant forum]

Maybe the actions are similar.
But the emotes are still different
@night cloak You can clearly see a 2 under that emote.

[low chasm]

@spring zephyr I'm using now Andy carector but I have double emotes of sara

[vagrant forum]

Unequip the emote, then try checking the dismantle option, @low chasm.

[low chasm]

@spring zephyr tried

[vagrant forum]

Well I guees then feature doesn't exist anymore.

[low chasm]

@vagrant forum what should I do then

[vagrant forum]

Having 2 of those isn't an issue, @low chasm.

[fleet lotus]

Can you please tell me the song name played at stun granades near tents in erangel map

[spring zephyr]

@low chasm Click on the emote and you will see a dismantle option.

[vagrant forum]

Blackpink - Playing with fire @fleet lotus

[fleet lotus]

@vagrant forum TQ

[low chasm]

@vagrant forum it is not an issue but by dismantling I can get something na .

Something is better than having double emotes 🤷🏻‍♂️

[spring zephyr]

@low chasm Click on the emote and you will see a dismantle option.

[vagrant forum]

Try doing what Aditya suggested. I have definitely dismantled emotes earlier but I can't recall how.

[low chasm]

@spring zephyr no I don't get option like that in emote section 🙄

[spring zephyr]

@low chasm Press on that emote and give a screenshot.

[low chasm]

@vagrant forum once I did before 2sesons but now I'm not getting any option 😕

@spring zephyr ok

[spring zephyr]

@night coral What?

[night coral]

because every time I try to say something, does Bot interrupt me?

🤷🏻‍♂️

[low chasm]

Mr @spring zephyr by changing my game carector to sara I got the dismantle option 👍

[spring zephyr]

🎉

[night coral]

@spring zephyr

[low chasm]

Vector,sara,Carlo & Andy Who is going to added.

[storm flume]

Hello, @night coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@low chasm We don't have any info about upcoming characters. Keep an eye on #news.

[alpine brook]

Today many people getting these 18 updates again.
Why this happening?

[night coral]

@spring zephyr

I report players for more than 5 months and I never received a response about a possible penalty

report using videos I make is posted on YouTube

why can't a few players have the power to make this judgment?

[low chasm]

@spring zephyr

My friend unable to access his PUBGM account
Name id -sàthvíkB
No. I'd -5689230774
Due to my Facebook account was hacked and he have no access to my Facebook account so he not able to get into my PUBGM account.
He did not linked his PUBGM account with Google/mail & phone number.
The only account I linked was Facebook and now he don't have access to my Facebook.

So help out to log in back to my PUBGM account.

[night coral]

there are several ways to improve the way of policing these players, I have several in mind, but I wanted to know poker all the ways that exist are time consuming and bureaucratic

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @low chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night coral]

@spring zephyr @short eagle @elfin canopy @sand path

[spring zephyr]

[storm flume]

Hello, @night coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night coral]

I already did this, and I never received feedback

[elfin canopy]

Feel free to post your suggestions in #old in detail, @night coral.

[low chasm]

@storm flume @spring zephyr Facebook was not responding so what can I do please help

[elfin canopy]

It's not necessary that you would receive any feedback everytime, @night coral.

[spring zephyr]

@low chasm The only option is to recover your social media account.

[dull swift]

Why for ios when i start a game with mic then when i restart the game and get back in my mic will get bug

Is the in game mic bug problem or ios mic bug problem

[vagrant forum]

That's a game bug, @dull swift.

[spring zephyr]

@low chasm Contact Facebook customer service for that.

[night coral]

Why does Bot censor me every time?

[dull swift]

Ok

[spring zephyr]

@night coral Words like Banned or Freeze triggers the bot and mutes you.

[dull swift]

Use ben

[polar marsh]

@low chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night coral]

so how can i give my suggestions without talking about the most important subject?@spring zephyr

[dull swift]

When the mic bug for ios be fixed been a long time

[spring zephyr]

@low chasm Recovering your Facebook account is the best thing that you can do.

@night coral Feel free to give your suggestions in the #old channel.

[sand path]

When the mic bug for ios be fixed been a long time
@dull swift
The hardware is not compatible for wired earphones. Use wireless.

[dull swift]

I use airpods...

[sand path]

Set DNS to 1.1.1.1

[dull swift]

Ok

[low chasm]

@spring zephyr pubgm can't do anything about it.

[spring zephyr]

No, you will need to recover your social media account first.

[leaden beacon]

when pung unban in pakistan

pubg*

[sand path]

@leaden beacon thats upto the government

[night coral]

@spring zephyr

[low chasm]

@spring zephyr fb was not responding he can create a new social media accounts because he didn't invested anything on it but he invested money no pubgm 😕

[upbeat imp]

Hey !! I just want to ask a question ??

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @low chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night coral]

@night coral Feel free to give your suggestions in the #old channel.
@spring zephyr I am not the first to give suggestions, and I will not be the first to be ignored, I am sure of this

it will probably be said that it will analyze or something, and I will never get feedback, or incentive to take my idea forward

[low chasm]

He can submit the account details with previously played game recording nd will provide aadhar card for proof
@spring zephyr please recover his account

[elfin canopy]

@night coral you can find feedbacks from our Admins and Moderators as well in #old.

Rest assured, that channel is read by Tencent staff on regular basis.

[night coral]

I want to speak privately with someone who has the power to go after changes, speak privately and show my ideas

[elfin canopy]

#old is the right place here on this server,or you can contact customer service in-game or write them an email, @night coral.

[night coral]

to contact you by this method there is much worse

[low chasm]

@elfin canopy @low chasm can you answer for my above quarrie

[night coral]

here by discord there are still people who respond, like you, no matter how much their power is just to clarify doubts

[elfin canopy]

Does they have any other linked social media with their PUBGM account,@night coral?

We unfortunately cannot help you if you are unable to write your feedback in the given channel,@night coral.

[low chasm]

@elfin canopy no the only connected was fb nd it was hked nd bned

[night coral]

I've been playing the game since Season 1 of the global pubgm, I've always been after changes, and I'm tired of never getting answers or incentives

We unfortunately cannot help you if you are unable to write your feedback in the given channel,@night coral.
@elfin canopy I'll try. again, but I already know that I will never receive attention there

[elfin canopy]

@woven slate yes?

Do not quote and spam,@woven slate.

English only,@woven slate.

[woven slate]

hatt

[night coral]

thanks for listening @elfin canopy

[elfin canopy]

Move to #chat or #pubg-mobile, @woven slate. Do not spam here.

[icy frost]

@elfin canopy cute cat

[elfin canopy]

We cannot help them if they're unable to recover their linked Facebook account,@low chasm, Protection of their account is their own responsibility.

Hello,@icy frost! How may I help you?

[icy frost]

Sorry for writing here

I don't need help, but thank you 💗

[elfin canopy]

It is fine. Feel free to use our discussions channels; #chat and #pubg-mobile.

[twin hatch]

Hello
I hope the management of pubg Mobile
Solve the problem you faced today and this is unfair to us

[elfin canopy]

What is the issue,@twin hatch?

[polar marsh]

@twin hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tawny zenith]

Question: Does reporting suspicious behaviour over this web site www.cheater-report.pubgm.cc actually work? Im asking because I dont want to waste my precious time cutting videos, so that their size is enough to be uploaded, no one pays me for that. Thank you.

[soft sparrow]

it does, but will take time. thanks for asking.@tawny zenith

[tawny zenith]

@soft sparrow Thank you so much.❤

[elfin canopy]

@tawny zenith
http://cheater-report.pubgm.cc

[north hawk]

Help me , I have a problem with the game sounds when I use discord call while playing , the game sounds gets really low

I use iPad Pro 2018

[exotic anvil]

I'm was in platinum you can see day and time now I'm in bronze why pubg i didn't got any ban or something i need my rank back this is my I'd (5180749058) i was pushing rank in Europe solo ffb you can seee please tencent

[storm flume]

You can contact the customer service via the game settings, @exotic anvil. Refer to subpoint 5.3 in #faq for further instructions.

[night coral]

why can't i text there?

@elfin canopy

@sand path

[night cloak]

Not sure what your native language is but it looks like a network error