questions

[night cloak]

dont talk on here for finding teammates

do it on #activities

[torn kestrel]

Can someone help me?

[night cloak]

@torn kestrel

what do u need help

with

[torn kestrel]

My device supports ultra audio and I have already download ultra audio file but now I can't apply it

[rugged dune]

when u open the game click repair and delete it

[night cloak]

mhm

[rugged dune]

and then redownload it

[torn kestrel]

Okay Lemme try

Which repair should I do?

[night cloak]

Client

[shadow tree]

from where is the developers of the global version of pubg mobile ?

[night cloak]

On the right you can see Community Team members those are the developers @shadow tree

[shadow tree]

i see

thx

[night cloak]

No problem 👀

[brittle saddle]

hello can someone help me

[polar marsh]

@fossil nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brittle saddle. Remember to read through #faq before asking questions in the support channels.

[thorny field]

Help me please😓

[night cloak]

Help me please😓
@thorny field

Please state what you need help with

[thorny field]

I want to ask for help to deactivate Google Play on my account because it has been misused by other parties either from hackers or hacked. In my account, only the FB that was linked suddenly arrived in my account and was immediately linked using Google Play. I ask Tencent to help deactivate Google Play on my account. Thank you🙏

[vagrant onyx]

@brittle saddle hey
What is it ?

[night cloak]

Please refer to subpoint 2.5 in #faq for further information, @thorny field . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[thorny field]

@night cloak 🙏 🙏 🙏

[night cloak]

Read it before you thank me 😂

[thorny field]

Help me @storm flume

[night cloak]

No

Do what it says

[thorny field]

@night cloak heheheh🤣

[brittle saddle]

@brittle saddle hey
What is it ?
@vagrant onyx hello, o was connected my facebook account on pubg but yesterday someone hack my facebook account and he entered my pubg account and connect his twitter on pubg but i have alrady connected my pubg account om my mail now i have a problem when im playing he entering my account and automaticaly the game exit in my phone how can i delet all sosial media which connected on my account and just leave the mail please

i was connected**

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @brittle saddle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[torn kestrel]

Didn't get ultraaudio till now

[celest shadow]

That indicates that your device does not support it yet most likely because it drains battery and/or heats up your phone more quicker than usual if you use the "Ultra" audio quality, @torn kestrel.

[torn kestrel]

But I used ultra audio till yesterday

Has been using ultra audio for the past 3 months

[celest shadow]

Did you update your game recently, @torn kestrel?

[torn kestrel]

Now I could change to ultra audio but after restarting the game, it set backs to high

@celest shadow yes......done yesterday's update

[storm bolt]

Yesterday I had 300 uc in my account but today morning I have 0 uc

I didn't purchase anything
Pls help me..

[celest shadow]

Noted, @torn kestrel. Please send a feedback report in #old regarding this. It would be great if you can attach a screen recording of the issue you are facing.

[storm flume]

You can contact the customer service via the game settings, @storm bolt. Refer to subpoint 5.3 in #faq for further instructions.

[torn kestrel]

Noted, @torn kestrel. Please send a feedback report in #old regarding this. It would be great if you can attach a screen recording of the issue you are facing.
@celest shadow kk Lemme try

[celest shadow]

Please contact the in-game customer service and seek further assistance regarding your issue, @storm bolt. We are unable to help you with that here.

Thank you, @torn kestrel. I'll review it if you have a screen recording of it.

[storm bolt]

Ok

[torn kestrel]

@celest shadow problem solved after clearing all game data😊

[celest shadow]

Glad to hear that, @torn kestrel.

[torn kestrel]

I have reported these hackers 3 days before

Still no result

How long will it take?

[frosty current]

When will the new cheat mechanism come to the game

[celest shadow]

That would really depend on the team that administers the reports you sent them, @torn kestrel. Please do give them the time to monitor the cheaters and take further actions if found guilty of using cheats.

[frosty current]

[storm bolt]

@celest shadow I had said in customer service
When will it be refunded

[dawn jasper]

Can i ask something if you don't mind pls@celest shadow

[celest shadow]

Please wait for a support agent to reach out to you, @storm bolt.

How may I help you, @dawn jasper?

[storm bolt]

Ok

[dawn jasper]

Plss tel how much percent get in tencent in pubg mobile if you don't mind@celest shadow pls

[celest shadow]

I don't quite understand what you mean by that, @dawn jasper.

[agile canopy]

He is asking

How much percentage of pubgm is owned by Tencent

[dawn jasper]

Yes

@agile canopy you know it??

[agile canopy]

No

[dawn jasper]

How much percentage of pubgm is owned by Tencent@celest shadow pls tell me

[tawny pine]

Happening alot lately 21 point match but only 1 point gained

[celest shadow]

@dawn jasper, I do not have any information on that unfortunately.

Please send a feedback report to #old, @tawny pine.

[inland siren]

سلام

[storm flume]

Please do not use any other language aside from English, @inland siren. Refer to #735483472432594994 for regional communities.

[deep flare]

hlo

help me

[celest shadow]

Hello, @deep flare. How may I be of assistance?

[deep flare]

my pubg account has been hacked

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @deep flare. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[primal tulip]

I didn't get this Update Why?

[wraith brook]

@primal tulip Didn't you got a 190mb update from play store ?

[primal tulip]

No

[wraith brook]

@primal tulip Region ?

[primal tulip]

Pakistan But Using VPN

[wraith brook]

Please refer to pinned messages of this CHANNEL

And usage of VPN is not recommended

[primal tulip]

Pubg Ban In Pakistan

[celest shadow]

The update was for the Indian Google Play Store, @primal tulip. Please refrain from using VPNs as it is not recommended.

[storm flume]

Please do not use any other language aside from English, @drowsy helm. Refer to #735483472432594994 for regional communities.

[wraith brook]

Please join the Pakistan discord server from #735483472432594994

[primal tulip]

@celest shadow bro What About Other Region?

[wraith brook]

Please join the Pakistan discord server from #735483472432594994
@primal tulip

[celest shadow]

I do not have any information about that yet, @primal tulip. Keep yourself updated in #news.

You mentioned that you were from Pakistan and that PTA still have PUBG MOBILE banned at the moment - in that case, as pointed out by @wraith brook, you are recommended to join the PUBG MOBILE Pakistan Discord Server for further updates concerning the situation.

[rugged umbra]

I logged out of my account
And now i can not log in

[primal tulip]

@celest shadow Ok thank you

[celest shadow]

Which social media accounts do you have linked with your PUBG MOBILE account, @rugged umbra?

[rugged umbra]

@celest shadow Google

[celest shadow]

Just Google Play Games?

[rugged umbra]

@celest shadow yes

[deep flare]

my account hacked by author and link twitter account

[celest shadow]

Please make sure of these before logging in any further, @rugged umbra:

• ensure that you are using the correct social media account.

• make sure that Play Games is installed and activated on your device, and that you are signed in with the correct Google account.

[rugged umbra]

This is the screen pop up when i wait@celest shadow

[celest shadow]

Clear the game cache, and try again, @rugged umbra.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @deep flare. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@deep flare You need to contact customer service in game .

[rugged umbra]

Please make sure of these before logging in any further, @rugged umbra:

• ensure that you are using the correct social media account.

• make sure that Play Games is installed and activated on your device, and that you are signed in with the correct Google account.
@celest shadow
As i daily update my apps and games
I checked my Google play games
And it's all up to date

[celest shadow]

Before trying to log in any further, give it 10 minutes or so before trying again, @rugged umbra. It might give you an error if you keep trying.

Try clearing the cache and data of PUBG MOBILE.

[rugged umbra]

Okei
I'll wait
And also cleared cache

Thank you pistoon

[celest shadow]

Make sure you are logged in with the correct Google account in your Google Play Games, @rugged umbra.

[rugged umbra]

@celest shadow yes i did checked that too

[celest shadow]

Noted, @rugged umbra. Give it some time.

[rugged umbra]

Yep

See yaa

[celest shadow]

Feel free to ping me.

[alpine brook]

@celest shadow i got 154 mb update 2 days before. Is it new 190mb update?

[celest shadow]

May I know your region, @alpine brook?

[alpine brook]

@celest shadow Bangladesh | South Asia

It fixed my friend glitch problem also.

[celest shadow]

I suggest updating it if you have not, @alpine brook. However, I am not quite sure which update this is.

[alpine brook]

@celest shadow i've not getting any new update today.

[celest shadow]

It could be a few optimisations for the upcoming Ancient Secret mode and a few fixes for existing bugs, @alpine brook.

[wraith brook]

@celest shadow He installed a new rom few days earlier . Maybe he got an update due to this . Now this is what everyone is getting

[celest shadow]

@wraith brook, I see.

[midnight grove]

When will the cheaters report chat will be available?

I want to report a player

[wraith brook]

What happened ^

[storm flume]

Hello, @midnight grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[solemn oxide]

I have reinstalled my game but still having problem regarding the resource pack and Map downloads

[reef fulcrum]

When will this #cheater-reports open?

[solemn oxide]

Need help

[celest shadow]

The channel will open once all the remaining reports have been examined, @reef fulcrum. Worry not, we will notify when it opens again.

[solemn oxide]

@celest shadow

[reef fulcrum]

Okay thanks

[celest shadow]

May I know your region, device ID and PUBG MOBILE player ID, @solemn oxide?

On top of that, when did this issue started to happen, @solemn oxide?

[solemn oxide]

After 180 mb update it started happening @celest shadow

My player ID is 527409599, Region - Indian, Device - Realme 3Pro

[celest shadow]

Are you able to access and play the other maps?

[solemn oxide]

Nope

Only erangle

[night cloak]

@solemn oxide livik?

[toxic mountain]

Not getting frame rate till extreme @celest shadow

[solemn oxide]

Yep @night cloak

[celest shadow]

Noted, I will have this issue forwarded, @solemn oxide.

[solemn oxide]

See like this it's coming

[celest shadow]

You updated the game via Google Play Store, correct?

[solemn oxide]

Yes

I reinstalled too but it won't Work

[celest shadow]

@toxic mountain, which iPad are you using?

[toxic mountain]

iPad Pro

[solemn oxide]

No Option to download resource pack/maps...

[celest shadow]

Alright, noted. If you wish to download the maps manually for the time being, you can refer to sub point 4.12 in the #faq channel, @solemn oxide.

[solemn oxide]

Hmm

[celest shadow]

I'll have your issue reported.

[solemn oxide]

What about the resource pacl

Pack

[merry stream]

Why you are always online

[celest shadow]

Have you always had the "Extreme" frame-rate option and when did it started to occur, @toxic mountain?

I could not find a source for a manual download, @solemn oxide.

[toxic mountain]

No not at all

[merry stream]

Erangle 2.0

When was erangle 2.0 come

[wraith brook]

@merry stream No information about upcoming update . Keep an eye on #news

[celest shadow]

So, you have been playing on Smooth + High from the beginning, @toxic mountain? Is that correct?

[rugged umbra]

I still can't login saar

[toxic mountain]

S

[rugged umbra]

Please help me saar
I just reached lvl59

[celest shadow]

What error notice did you receive when you attempted to log in, @rugged umbra?

[rugged umbra]

And also using fully functional 4g network

Airtel

[wraith brook]

@rugged umbra You given network perms to the app ?

[rugged umbra]

@wraith brook yes i did check that too

[wraith brook]

Ok

Restart your device

[floral moon]

@deep flare they are directly hacking pubg and linking there social media account in our ID.

[rugged umbra]

I tried that too@wraith brook

[toxic mountain]

@celest shadow what can I do

[celest shadow]

May I know where you are from, @rugged umbra?

[rugged umbra]

@celest shadow India saar

[celest shadow]

If you have been playing with the graphic settings since the beginning, that means your iPad is limited to those settings only, @toxic mountain. There isn't anything I could do.

Where in India, exactly Kido?

[rugged umbra]

Ummm
Nagpur Maharashtra

What's that supposed to mean afterall?

[alpine brook]

@rugged umbra try a dns also.

[celest shadow]

Just needed to confirm something, @rugged umbra. As far as I know, receiving such error notices could mean that the game is no longer accessible in your region/country. Let me do some research into this however.

[night cloak]

Well PUBG needs to prove its safe

[celest shadow]

That's right, you can try changing your DNS and try logging in again, @rugged umbra.

[rugged umbra]

@celest shadow what's dns?

[toxic mountain]

@celest shadow thanks for the information

[celest shadow]

Please refer to this message, @rugged umbra:

#questions message

[rugged umbra]

Ummmm

[night cloak]

I just bought 16k uc

[rugged umbra]

Okei

[alpine brook]

@rugged umbra find dns changer app on google play store. It'll be easy to change dns.

[night cloak]

dns is domain name system

Sed life

[rugged umbra]

Okei
I'll try

[gentle garnet]

Hi

[livid vapor]

Is pubg really banned in india?

[wraith brook]

@livid vapor
Pubg is NOT YET banned in India . The government has made a list of 275 apps (pubgm is one of them)which will be under examination due to national security reasons and there are 47 apps banned which are the clone or alternative versions of previously banned 59 apps .
Keep an eye on country's news.Thank you

[livid vapor]

Ok

Ty

Pubg is best

Hope for the best

[wraith brook]

👍

[gentle garnet]

5239078669

Very simple request
I had 600us but i spent 200 by mistake and now i can open rb i wish you only gave me 200 uc

😔💔

[wraith brook]

No begging here

[storm flume]

You can contact the customer service via the game settings, @gentle garnet. Refer to subpoint 5.3 in #faq for further instructions.

[alpine brook]

@gentle garnet
Nothing gonna happening. Buy uc again.

[gentle garnet]

You stupid? Is this his name begging?

[wraith brook]

You spent UC yourself . That's not pubgm fault

[celest shadow]

Please contact customer service regarding your issue, @gentle garnet. We simply cannot help you with that here.

[gentle garnet]

😒

[alpine brook]

No begging here
@wraith brook you're a Moderator.
This is sick bro. You should reply him professionally.

[wraith brook]

I am not moderator

[gentle garnet]

Thanks

😒

[alpine brook]

I am not moderator
You can't say someone begger. Grow up.
Sorry to say

[rugged umbra]

Still not able to login

Is my account lost

[alpine brook]

@rugged umbra Try different network then

[wraith brook]

@rugged umbra What did u put DNS ?

[rugged umbra]

Yep

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @rugged umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

Are you sure that the DNS you set are according to the one showed in the #faq channel?

[honest ether]

Hi, how can I report player who are hackers and teaming up in Solo

[alpine brook]

@honest ether http://cheater-report.pubgm.cc/

[storm flume]

Hello, @honest ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[honest ether]

Ok but the strange thing is that I have reported the 3 players in the game but the reports are not reaching Pubg as others ?

[rugged umbra]

Men
I'm about to crii in cornoor

[honest ether]

They are 3 hackers teaming up in Solo Europe Server, they’re top 10 in Europe Server ???

[night cloak]

I guess the bot gives you what to do.

[gusty furnace]

My Facebook account got hacked and the hacker keep deleting my friends, what can I do please help guys 💔💔

[celest shadow]

Reports takes a while to process and the team that administers the cheater reports will need extra time to monitor and take actions accordingly, @honest ether.

[gusty furnace]

My friends Inside the game *

[pseudo breach]

@gusty furnace contact the customer support

they will help you for sure

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @gusty furnace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rugged umbra]

I'm still unable to login

Should i try repair the game?

[celest shadow]

Yes, give it a try, @rugged umbra. I'm still looking into your issue, give me a moment.

[rugged umbra]

Okei

I'll wait

[pseudo breach]

You can also try clearing the cache of the game , it might help you @rugged umbra

[rugged umbra]

Did it lol@pseudo breach

[pseudo breach]

@rugged umbra then try repairing the game

[nocturne pumice]

Hi

Good morning

[celest shadow]

Hello, @nocturne pumice. How may I be of assistance?

[marble thicket]

My friend has updated the 189 mb of GAME from Play Store and I haven't updated the 189 mb from Play Store.

Still can we both be matched in the game and can form a team? HELP @celest shadow

[celest shadow]

I'm pretty sure you can team up with your friends, @marble thicket. Give it a try and let me know if it worked 😉!

[marble thicket]

😑

[polar marsh]

@nocturne pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strong cipher]

@marble thicket yes you can play with your team

[marble thicket]

Have you Tried it @strong cipher ?

[strong cipher]

@marble thicket yes. i played with a friend who didnt got the update

[celest shadow]

However, I recommend you to update the game if you have not updated yet, @marble thicket - given an exception if you did not get an update in the Play Store.

[marble thicket]

No data 😂

[strong cipher]

though i dont know about the changelog. can anyone share?

[celest shadow]

The 190MB update had a few performance optimisations for the upcoming Ancient Secret mode and a few fixes for existing bugs, @strong cipher.

[strong cipher]

yeah, it would be good to know what those addressed fixes

[celest shadow]

Glad to inform you.

[strong cipher]

thanks

anyway to help a friend who got hacked via facebook. my friend still has access to the game via twitter login. but the hacker changed in-game email and phone number to his one and log in frequently and spends his UC and unfriend everyone

[empty summit]

Can everybody tell me how play pubg. In each my match is 10 hackers with aimbot...

[strong cipher]

is there a way to change the email and phone number?

[pseudo breach]

@strong cipher For this you can try contacting the in-game Customer Support , through in game customer support feature .

[strong cipher]

@strong cipher For this you can try contacting the in-game Customer Support , through in game customer support feature .
@pseudo breach if you can give steps. i can forward it to him

[pseudo breach]

As your friend still has access to the PUBGM ID then he shall unlink the other Social Media account which got hacked

[strong cipher]

me and him playing from season 3

[pseudo breach]

Yeah sure . @strong cipher

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @strong cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[strong cipher]

@pseudo breach what about changing the in-game email login

[pseudo breach]

@strong cipher You can contact the customer service via the game settings or email at [e-mail]

@strong cipher That can be controlled only when you have PUBGM ID Access .

[night cloak]

You cannot unlink

[strong cipher]

@pseudo breach yeah. he still got access to the game and im gone forward him the support screenshot

[swift patio]

What is wrong with update

[pseudo breach]

@night cloak Yeah you can bro .

[night cloak]

@strong cipher you just need to contact customer support and they’ll help you you currently cannot unlink socials from your pubg

[pseudo breach]

@pseudo breach yeah. he still got access to the game and im gone forward him the support screenshot
@strong cipher yup sure .

[night cloak]

You cannot @pseudo breach

Please refer to subpoint 2.5 in #faq for further information, @pseudo breach . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume

A mod sent that message

[wraith brook]

@swift patio That's a issue from play store side .

[pseudo breach]

@night cloak oh yes am sry .

[swift patio]

@wraith brook what should i do now

[night cloak]

👍

[wraith brook]

@swift patio It is Downloading whole 1.8 gb and you dont have any other option

[celest shadow]

It's a bug with Google Play Store, @swift patio. You will need to wait till the download completes.

[solemn oxide]

Request timed out prblm

[rain linden]

My game is 7.2 gb big!

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @solemn oxide. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rain linden]

What's ur all size for pubgm?

[spring zephyr]

@rain linden Yeah, it takes around 8 GB to run properly.

[rain linden]

How many gb is the game?

In ur phone? @spring zephyr

[celest shadow]

My game is 7GB as well, @rain linden. It is normal.

[rain linden]

Oh okayy

Cuz this thing downloaded 2 times for me, once when livik came

And today

[celest shadow]

I see, worry not. There's nothing wrong with your game size.

You shouldn't be concerned.

[rain linden]

Okay bro, ty🤟

[inland sundial]

سلام عليكم

عندي مشكله

بسبب الحساب الفيتنامي

[storm flume]

Please do not use any other language aside from English, @inland sundial. Refer to #735483472432594994 for regional communities.

[spring zephyr]

@inland sundial English please.

[night cloak]

Hello

[inland sundial]

I mistakenly registered to the Vietnamese version. I want to open the account from the global account or delete the account from Vietnamese

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@inland sundial You can't.

[storm flume]

Please refer to subpoint #2.9 in #faq for further information, @inland sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

I need to speak to an arabic support

[inland sundial]

why?

[night cloak]

join the MENA server, link in #735483472432594994 , @night cloak .

@inland sundial Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or can create a new account in the global version.

MENA server is same as this but arabic right?

yep

okay, thanks

[inland sundial]

I did not know that it was Vietnamese and God was registered for it from a year and they are not loaded with the game, so what is the solution?

[night cloak]

read my message again

[elder shuttle]

Can anyone help me change my region to Indonesia? My friend accidentally changed it to india a few days ago

[night cloak]

You can change it after 102 days

[elder shuttle]

Is there any way i can change it earlier tha that?

[night cloak]

nope

[elder shuttle]

Ah okay

[wraith brook]

You did India to play bonus challenge

[strong cipher]

wait what? bonus challenge is only for India?

[night cloak]

@strong cipher https://discordapp.com/channels/393088095840370689/481200416349224980/621374910031331344

[strong cipher]

i play bonus challenge and i thought its for all regions.

glad to know that we can get free UC by playing it

[night cloak]

cool

[deep flare]

help me

[storm flume]

You can contact the customer service via the game settings, @deep flare. Refer to subpoint 5.3 in #faq for further instructions.

[kindred zinc]

When unlink option will come back?

Help me

[storm flume]

We currently do not have a specific release date for the upcoming update, @kindred zinc. Once we do, we will publish further information in #news.

[solemn oxide]

Google dns is good?

[night cloak]

Hello can i get application programming interface（API） permission?

After This 198MB Update. I Cant Play This Game Properly in my Device. Their are Lots of Odd Character Movement right Now. Lots of Lags. And Huge Frame Drops. Please Solve This Graphical Problem & Other Lags.

Device - Xiomi Redmi Note 7 Pro (6GB)

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@spring zephyr CAN you help me?

[wraith brook]

@solemn oxide Yes

[spring zephyr]

@night cloak Yes? Can you explain your issue in detail?

[night cloak]

I m not having any issue but I'd like to get the API permission from the devs

Cus we want to be like nodwin

And host

Tournaments

Acrosss

Nepal

After This 198MB Update. I Cant Play This Game Properly in my Device. Their are Lots of Odd Character Movement right Now. Lots of Lags. And Huge Frame Drops. Please Solve This Graphical Problem & Other Lags.

Device - Xiomi Redmi Note 7 Pro (6GB)

@night cloak refer the bot message

I m not having any issue but I'd like to get the API permission from the devs
@night cloak the API is not meant for public

@night cloak Thats USELESS. I READ 4.9 SUBPOINT. ITS YOUR UPDATE PROBLEM. NOT MINE.

Thats why i m contacting the officials

try reinstalling

[wraith brook]

@night cloak What about phone storage ?

How much free ?

[night cloak]

@wraith brook 128gb

[wraith brook]

Free ?

[night cloak]

@wraith brook Total free..

only PUBG is installed

Here

@night cloak can i get the officials email so i can contact them

still you'll get the same answer

the API is not meant for public
@night cloak and the mail id is [e-mail]

try reinstalling
@night cloak

Then how did nodwin get the permission

@night cloak I did this 2 times.

Hey I just lost merit for something I didn't do is there something I can do to prevent this from happening again?

@night cloak Could you edit the message in #old with your device ID and Country

[storm flume]

Please refer to subpoint 3.7 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

okk..@night cloak

Country - India

[rigid vale]

I have got an update of 177MB for pubg in play store

but it has took more than 1.5gb data

[vagrant forum]

That's an issue from the side of Play Store, @rigid vale.

[green pike]

Is it not allowed to use vpn since technically it doesn't b,a,n you but is it recommended to not use it?

[wraith brook]

@green pike It can lead to ban

[spring zephyr]

@green pike Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[green pike]

Ok thanks i just wanted to ask. My friend was thinking about doing this

[molten cedar]

How can i get indo lobby every time?

[night cloak]

Indo?

[wraith brook]

@molten cedar Play with indo players

High chance

[minor patrol]

Give OG players an special reward

[molten cedar]

@wraith brook i dont have indo friends but i need to play with good lobby so

[vagrant forum]

@minor patrol, add that as a feedback in #old.

[molten cedar]

@wraith brook i cant get indo friends all the time !

[wraith brook]

@molten cedar Find from global in game

[molten cedar]

@wraith brook cant get good players in global every time

[wraith brook]

So what I can do for that ¯_(ツ)_/¯

[terse flare]

My game is stuck on downloading resources

[molten cedar]

@wraith brook any way to get indo on every match making !

[wraith brook]

Nope , it's all based on chance

[molten cedar]

I mean any other way!

[terse flare]

My game is stuck on downloading resources
@terse flare

[wraith brook]

You can change region to Indo@molten cedar

[molten cedar]

I basic settings right?

[vagrant forum]

That won't change anything, @wraith brook.

[molten cedar]

It changes only events i think

[night cloak]

@terse flare Could you explain it.

[terse flare]

Today I opened my game

[wraith brook]

Lobby u get is only affected by players u have in squad . No other way @molten cedar

[terse flare]

And it's stuck on downloading resources

[molten cedar]

@wraith brook thank you 🙄!

[night cloak]

Try doing a routine repair @terse flare

@night cloak does flags have an effect on gameplay (player ranking included)?

How do I use twitter profile picture instead of my Facebook one as my Facebook is my private and I do not want pubg pictures on my personal Facebook wouldn’t mind using twitter as it’s for my YouTube

Log out of the game and log in again with your twitter account
(Verify aditi please)

You will need to link your twitter to your game account.

Already done that @night cloak

[wraith brook]

@night cloak Ranking region changes

[night cloak]

Oh

Piston recommended that 3 ish days ago

It’s still trying to pull Facebook photo

Lemme check again

Just an opinion but Gmail would be more easy.
@night cloak

And twitter takes up to 72 hours to refresh the profile picture.

[odd cave]

@night cloak is pubgm banned or going to ban?

[night cloak]

I’ve got my gmail connected to

No promotion here@night cloak

Sorry.

@odd cave Keep an eye on the PUBGM INDIA social media channels.

@night cloak Change ur gmail profile pic to required pic and then log out of the game and log in again with gmail.

The bot is for this server only.

[odd cave]

@night cloak why bro wont you announce here?

[night cloak]

@odd cave It is the global server. Not a regional one.

[odd cave]

okay!

[night cloak]

Additionaly gmail profile pictures
changes more quickly ingame.

@night cloak do you know how long it takes for Gmail to refresh ?

72 hours like twitter

It takes about 1 hour

Okay cheers

Have a good day.

It’s almost over 😭

[abstract nexus]

I use 7 days room card and play a single match.. After few i want to make another its show you have to used 7 days room.... But i already used.. How i fix

[night cloak]

A 7 day room card can be used to host a single match per day for 7 days@abstract nexus

[celest shadow]

Can you show me a screenshot of your issue, @abstract nexus?

[night cloak]

If 7 days are not over, you can create a room without using a normal room card.

[abstract nexus]

Wait a min

@night cloak i used that car which was in 91 RP

Card

[night cloak]

Has it been 7 days since you used that card?

[abstract nexus]

I used that card tomorrow

[spring zephyr]

@abstract nexus Check your inventory again if you used a 7 day card or a single use one.

[abstract nexus]

I already check

Tomorrow i make a room and play many matches and today its show used another card

Why?

Solution

[vagrant forum]

Can you show a screenshot of the issue?

[abstract nexus]

Wait a min

Tommoro i have 5 room card of 7 days and 1 normal and today 4 room card of 7 days and 1 normal card

I make the room card at night and play nearly 5 match

Hello any solution

[spring zephyr]

@abstract nexus If you are sure that you used a 7 day room card, then you can contact in-game customer service for this issue.

[abstract nexus]

@spring zephyr yes i used.. Because i play nearly 5 matches and i have 1 normal card so how can i make 5 room from 1 normal card

[storm flume]

You can contact the customer service via the game settings, @abstract nexus. Refer to subpoint 5.3 in #faq for further instructions.

[dark loom]

Report cheater

[storm flume]

Hello, @dark loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dusk swallow]

How do I get the screenshot of payment i made from iphone

[night cloak]

Go to App Store

Click your little blue human up top right

Then click your email address

[minor flax]

Pls help in play store there only 177mb for update but play store downloading full 1.8 gb pls help me to fix it

[night cloak]

It is a visual bug in playstore@minor flax

Then scroll down to purchase history @dusk swallow

Clear playstore cache and try again.

[minor flax]

@night cloak i had tried this steps but not effective again 1.8 gb is downloading

[night cloak]

And click purchase history once youve down that fine the receipt you need and click total billed that’ll show the receipt details etc

[minor flax]

Pls rply

[night cloak]

It's a bug with Google Play Store, @swift patio. You will need to wait till the download completes.
@celest shadow

Ugh

Sorry for ping lads

@minor flax ^^

It is not mandatory to update it now. You can update it when the issue is fixed.
@minor flax

[minor flax]

@night cloak for the livik update also this bug has appeared it is not fixed for me anytime

[tacit blade]

Hellllo

I have 1 I'd of hacker I kkknow because he was my teammate in random

[storm flume]

Hello, @tacit blade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tacit blade]

Okk

[night cloak]

@tacit blade channel is currently closed

[tacit blade]

Wait I will give u hhhis iddd

@night cloak which

[celest shadow]

@night cloak, no worries about the pings. Feel free to.

[night cloak]

Help please

#cheater-reports is closed

@tacit blade

[tacit blade]

Dddo pubg have wa group

[night cloak]

Wa?

@celest shadow help please

@tacit blade No

@spring zephyr ^^

[spring zephyr]

@night cloak You can just use the tournament page to get to the redeem store, it will take you to the same page

[night cloak]

I redeem points by all bonus challenge so I need to redeem with bonus rewards

@spring zephyr

[spring zephyr]

Wait for it to refresh then.

[night cloak]

When it will refresh?

[floral moon]

this is very hurting

[spring zephyr]

@night cloak It refreshes once every week.

@floral moon What's the issue?

[night cloak]

@spring zephyr is that the same for people getting conq or is that suppose to refresh daily

[floral moon]

@spring zephyr Old is Gold issue, 2nd time🤣

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[urban jasper]

Why is the in-game reporting system ineffective?

[median garden]

How Much Mb Of Update Is This?

It is showing 180mb And Downloading Over It

[spring zephyr]

@spring zephyr is that the same for people getting conq or is that suppose to refresh daily
@night cloak You will get to the conqueror league if you are in top 500 when it refreshes. It refreshes daily.

@urban jasper It's not ineffective, it just takes some time to get the cheaters banned, you can also report them to #cheater-reports if you have a vidro proof of them cheating.

@median garden It's around 180 MB, if it's getting over it, then it's an issue with playstore.

[night cloak]

Only for Indian players, @night cloak.
@lime juniper thank you for the information

[tall vector]

Yes same for me in playstore it is getting downloaded extra saying game file

[sand path]

How Much Mb Of Update Is This?
@median garden
It may happen when your phone doesn't support injection updates.

[night cloak]

@tall vector it will download full game to update... because the patch system not supported in your device

[urban jasper]

@spring zephyr I'm not able to chat with you about this because my comments gets deleted by the bot. Is there anyway around this

[tall vector]

Patch system?

[spring zephyr]

@urban jasper If you will use the word "Banned", it will trigger the bot and mute you.

[sand elm]

hey guys i need help !

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sand elm. Remember to read through #faq before asking questions in the support channels.

[urban jasper]

So why cheaters get buned when I submit video proof but not when I use in-game system?

[minor flax]

@spring zephyr pls help to clear this bug

[steel mantle]

Till yesterday it was seconds today minutes

[vagrant forum]

@minor flax, it's installing the entire 1.9GB file.

[night cloak]

@night cloak You will get to the conqueror league if you are in top 500 when it refreshes. It refreshes daily.
@spring zephyr
Was there something wrong with it today because my friend is ace 3 stars in the top 300 and didn’t receive conq today

[steel mantle]

And erangel has trillion hax

[minor flax]

@vagrant forum yes

[tall vector]

Why again is it installing full

[vagrant forum]

Probably because your device doesn't support the file injection

[dull swift]

@spring zephyr
Was there something wrong with it today because my friend is ace 3 stars in the top 300 and didn’t receive conq today
@night cloak dropped out of 500+

[sand elm]

if i remove access from google settings for pubg , will it remove linked google in game options too ?

[night cloak]

Nope

[spring zephyr]

@night cloak No? It refreshes at (02:00 U.T.C).

[tall vector]

Wht is file injection

[night cloak]

2 utc?

Someone told me 00:00

[tall vector]

Any way to overcome it?

[steel mantle]

Stuck here now

[tall vector]

Or new device?

[steel mantle]

And it sent me back to lobby

☹️

[night cloak]

Smh he was still top 300 at 00:00 today

[spring zephyr]

@steel mantle You are on emu right?

[night cloak]

And 02:00

[minor flax]

@vagrant forum my friends also have this bug pls help

[steel mantle]

Yes

[sand elm]

@spring zephyr if i remove access from google settings for pubg , will it remove linked google in game options too ?

[night cloak]

If he doesn’t get it tomorrow I’ll come back and ask

[vagrant forum]

My bad, it's actually 02:00, @night cloak.

[spring zephyr]

@steel mantle Use #emulator-support, then.

[tall vector]

@vagrant forum wht to do abt the file injection one

[vagrant forum]

It's not something that we can help you with, @minor flax. Just let it download.

Just let it download the entire file.

[void plank]

Can anyone tell me the procedure for hacked FB account

[tall vector]

Is it becuz my device is old one?

[vagrant forum]

Most probably, @tall vector.

[celest shadow]

@minor flax, there's nothing we can help. That is a Google Play Store bug. You will need to download the entire game unfortunately.

[void plank]

It was linked with FB and FB has been hacked

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @void plank. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[topaz delta]

@void plank contact in-game support :)

[tall vector]

Why didnt I get any updte on emu of 170mb or something is it only for mobile?

[topaz delta]

@tall vector pls go to #emulator-support for emulator issues

[spring zephyr]

@tall vector Yes, the update was only on Google play store.

[minor flax]

@vagrant forum is there any other steps to download the update

[topaz delta]

@minor flax Google play is safest way, otherwise you may face some login issues

[vagrant forum]

No, @minor flax. Unfortunately, you will have to download the entire file.

[sand elm]

if i remove access from google settings for pubg , will it remove linked google in game options too ?

[vagrant forum]

No, @sand elm.

[topaz delta]

@vagrant forum my phone is new phone but it is downloading entire file

Maybe Google bug

[vagrant forum]

It would still show up as one of the linked accounts, @sand elm, but you won't be able to log in through google anymore.

[minor flax]

Pls give the small updates in game so some data can be saved because all are not using wifi max will have cellular data

[tawdry finch]

Now the versions are different on iOS and android

[dull swift]

@spring zephyr when #cheater-reports reopen

[night cloak]

Read the last message in that channel

@minor flax > #old

[grand notch]

#questions why we got 190 MB update in playstore

[sand elm]

okay thanks but what if i want to login again or unlink it when the option becomes available in game @vagrant forum ?

[vagrant forum]

Optimization for the upcoming Ancient Secret mode, @grand notch.

[heavy vortex]

bug fixes and optimisating performance for upcoming events..Also it's given on play store.@grand notch

[vagrant forum]

If you remove the access from google then I don't think you'll be able to log in using that ever again, @sand elm.

[molten canyon]

Why we are not getting update for iOS

[spring zephyr]

The update was only for Android users. ¯_(ツ)_/¯

[vagrant forum]

@sand elm, you will be able to unlink it when the feature is available again, but we don't have any news as to when it would return.

[molten canyon]

Can iOS players play with android players

[celest shadow]

Yes of course, @molten canyon.

[unborn rapids]

Top 1.44% completed to reached top 500

[molten canyon]

Ok tnx

[sand elm]

so when it comes will i be able to unlink using twitter account @vagrant forum ?

[vagrant forum]

Yes, @sand elm.

[spring zephyr]

@molten canyon No, we don't do that here.

[molten canyon]

Ok

Sry for asking

When will ancient mode come

[spring zephyr]

Soon™️

[vagrant forum]

Check #news, @molten canyon.

[minor flax]

When ancient secret mode will appear and there is any neW lobby theme

[molten canyon]

What if some use triggers for playing

[fresh monolith]

Keep showing this message, my network is all good. Help me solve this problem

[silk oriole]

Any mode is hear

[floral moon]

we are UNLUCKY , we are not able to play ancient mode and Gun game, some events, lucky spins.

[silk oriole]

Ane mod is hear

I am unable to open my game

🥺 🥺 waht i do

[floral moon]

@silk oriole issue??

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[fresh monolith]

Keep showing this message, my network is all good. Help me solve this problem
@fresh monolith someone help

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @fresh monolith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[floral moon]

@fresh monolith Repair your game, only select 1st two options in repair

[silk oriole]

@floral mooni am unavle to open my game

What i do

[polar marsh]

@pale glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk oriole]

@floral moonyou know hindi

[floral moon]

@silk oriole you can repair on log in screen

[silk oriole]

Bro game he open nhi ho raha hai

Jaise thode time phle ios me aaya tha na bug wo wala ho raha hai

[storm flume]

Please do not use any other language aside from English, @silk oriole. Refer to #735483472432594994 for regional communities.

[silk oriole]

Okk

[floral moon]

@silk oriole send screenshots

[silk oriole]

My game is not open like few days ago bug cone in ios same bug in my mobile

@floral moonhow i send ss can i send video

Means

Bro ios me konsa bug aaamya tha

Pata hai na

[celest shadow]

Please use English.

[night cloak]

@silk oriole join the Indian server(link in #735483472432594994 ) to use the language Hindi.

[stiff panther]

when i try to log in with email and request to send the verification code, it says parameter error.

[molten canyon]

What if someone use triggers for playing

Their account will be banned????

[meager ridge]

Guys on ASUS Rog phone 2 sometimes when i use air triggers to shoot then drag to track target there is no camera movement. Like in this video, if you look at the touch marker you can see that i dragged but the camera didnt move. any way to fix this? (ALSO VOLUME WARNING) pls ping with reply

[stiff panther]

is there anyone who can help me

[celest shadow]

Are you trying to link your email, @stiff panther?

[stiff panther]

@celest shadow yes

[celest shadow]

The linking email is still at beta and should be addressed soon. Feel free to report the issue in #old, @stiff panther.

[stiff panther]

@celest shadow umm ok and isn't there any way to fix it

[fresh monolith]

@fresh monolith Repair your game, only select 1st two options in repair
@floral moon did that, still not working

[floral moon]

@fresh monolith which notice is came??

[fresh monolith]

@fresh monolith which notice is came??
@floral moon it's showing this

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @fresh monolith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

@stiff panther, unfortunately no.

[stiff panther]

@celest shadow Okay. Thanks for helping

[fresh monolith]

Please refer to subpoint 4.5 in #faq for further information, @fresh monolith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume that's also not working

[zinc vector]

@spring zephyr When crew challenge will start?

[thorny canyon]

Pubg still not fixing

[spring zephyr]

@zinc vector No info about that, keep an eye on #601435356704800778.

[storm flume]

You can contact the customer service via the game settings, @thorny canyon. Refer to subpoint 5.3 in #faq for further instructions.

[zinc vector]

@spring zephyr ok

[sand elm]

@vagrant forum what about the email it wont work too after i remove access ?

[meager ridge]

bruh why is discord message link censored

can anyone help me, message is way up top

[floral moon]

@thorny canyon we are also facing this

[fresh monolith]

Can't anyone help me with that?

[wraith brook]

@fresh monolith Change Dns

To 8.8.8.8

[fresh monolith]

I tried that too

[runic stirrup]

How i can report cheater with video ? And i want him get ban quickly i have video

[vagrant forum]

@sand elm I didn't get you, could you explain what you mean exactly?

[wraith brook]

@runic stirrup IN GAME

Or use this link
http://cheater-report.pubgm.cc

[storm flume]

Hello, @runic stirrup!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[runic stirrup]

I send to pubg reoprt video for someone using hack before 7 days and nothing happens , the cheater is now councoure

[quartz mural]

Hello

[polar marsh]

@quartz mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal jolt]

Hey pubg account got hacked

Can anyone help

[rugged dune]

it would be best to contact whatever service you used to log in

[fresh monolith]

Or use this link
http://cheater-report.pubgm.cc
@wraith brook is this official?

[brisk isle]

@polar marsh we want vehicle skin in season 14 rp rewards

[wraith brook]

@fresh monolith Yes it is

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @mortal jolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@brisk isle #old

[rugged dune]

why are u mentioning the bot

@mortal jolt his account got hacked he’s not trying to report a cheater @fresh monolith

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @mortal jolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[mortal jolt]

Butits my acc bro

[night cloak]

@mortal jolt Follow the bot message.

I feel like you're confused or something @rugged dune .

[spice fog]

Pubg ban in india?

[rugged dune]

@mortal jolt you need to contact the customer service of your social media pubg can’t help you adi

[night cloak]

Please wait patiently for more information to be announced on our Indian social media and community channels,@spice fog .

[wraith brook]

@spice fog
PUBG MOBILE is NOT YET banned in India . The government has made a list of 275 apps (pubgm is one of them)which will be under examination due to national security reasons and there are 47 apps banned which are the clone or alternative versions of previously banned 59 apps .
Keep an eye on country's news.Thank you

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @wraith brook.

[wraith brook]

Hey

[night cloak]

??

[mortal jolt]

Yeah

[peak gale]

PUBG mobile will ban in India

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @wraith brook.

[peak gale]

Ok

[wraith brook]

Why me ????

[cyan portal]

What's this ? New update ?

@celest shadow

[celest shadow]

Yes, @cyan portal. This update includes optimisations for the upcoming Ancient Secret mode and fixes for existing bugs.

[heavy vortex]

And it's clearly written right there.. What's the update about@cyan portal

[tawdry finch]

Pubg is going to fix this next year I think

[storm flume]

You can contact the customer service via the game settings, @tawdry finch. Refer to subpoint 5.3 in #faq for further instructions.

[dull swift]

Please check the asia tpp squad leaderboard there are some hackers

[storm flume]

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dull swift]

Disgusting headshot 40%

[tawdry finch]

Customer support sucks

[night cloak]

Ok

[fresh monolith]

Customer support sucks
@tawdry finch exactly

[neat grotto]

Hi. I mistakenly blocked my friend and then i unblocked him but now he cant send me chickens, what i have to do ?

[floral moon]

@tawdry finch this is now a populer problem like Hackers....Hackers never banned and our problem never solved, every season this problem will be came.

[night cloak]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@floral moon

[floral moon]

@night cloak why you taged me??

[night cloak]

Read it :-) solution for hackers

[floral moon]

@night cloak 🤣 what a joke

[night cloak]

@floral moon u necessarily chats in #pubg-mobile #chat pls

[fresh monolith]

Thanks to pubg mobile i am not able to login again and special thanks to this useless discord server.

[stray field]

Pubg mobile ban india

@storm flume Pubg ban india

[heavy vortex]

@spring zephyr

[vagrant forum]

Please wait patiently for more information to be announced on our Indian social media and community channels, @stray field.

[spring zephyr]

@fresh monolith Try changing your network connection and see if it works.

[wraith brook]

@cicomanYT#4302 Not yet . Keep an eye on news

[meager ridge]

anyone good with tech support here?

[polar marsh]

@stray field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager ridge]

?

[vagrant forum]

State your issue first, @meager ridge.

[meager ridge]

one sec need to upload a clip

On ASUS Rog phone 2 sometimes when i use air triggers to shoot then drag to track target there is no camera movement. Like in this video, if you look at the touch marker you can see that i dragged but the camera didnt move. any way to fix this? (ALSO VOLUME WARNING)

[polar marsh]

@polar dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager ridge]

@vagrant forum so any idea?

this bot really likes to spam that wall 😂

[vagrant forum]

I'm not really sure about it but that looks like a device issue to me. Since I don't have enough info on it, it would be better that I don't make assumptions.

[spring zephyr]

@meager ridge About your querry, we can't help you cause you are using a third party software. I would recomend you to use claw grip instead of triggers.

[meager ridge]

Ok how can I make a ticket to official support? I went to the help desk site but all I saw were FAQs and no link to create a ticket

[gritty glade]

Haker since Season 3 / 4 /5 /6/ 7/ 8 /9 /10 /11 /12 /13 /14 and every Season conqueror EUROPE Leaderboard.
Can you please ban him?
I am reporting since season 3 but still not banned.

Litterly every match they killed me with M4 Glacier Max, AKM MAX

[storm flume]

Hello, @gritty glade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gritty glade]

@storm flume

Already i submitted everything and fill up form 11 months ago.

[tawdry finch]

@tawdry finch this is now a populer problem like Hackers....Hackers never banned and our problem never solved, every season this problem will be came.
@floral moon it will be better that it will be banned in India, that way I can have proof that even after securing my linked accounts and the government banning the app, the hacker can still access my account.

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @tawdry finch.

[tawdry finch]

Please wait patiently for more information to be announced on our Indian social media and community channels, @tawdry finch.
@storm flume where is that channel, let me follow that also

[placid hound]

Can i change my email linked from pubg to contact support

[night cloak]

Nope

[fathom plover]

@night cloak when will cheaters channel be opened...

[night cloak]

Read the last message in that channel

[placid hound]

Can i change my email linked from pubg to contact support

[night cloak]

You can't @placid hound

[fathom plover]

Yeah but its just 5 IDs there that are undergoing further review. Shouldn't be too hard 🤦‍♂️

[placid hound]

@night cloak why

[onyx cairn]

This is a service, no official way to report them, so wait for reopen or use the offical way. @fathom plover

[fathom plover]

@onyx cairn The official way doesn't work. Only the channel seems to "sometimes".

[night cloak]

@placid hound there's no option for that at the moment

[onyx cairn]

It's working, just wrong evidence, impatience or players reporting each and everything are blocking it. So follow the given steps and the team will take actions. @fathom plover

[river mesa]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @river mesa. Remember to read through #faq before asking questions in the support channels.

[river mesa]

Remove hacker

FROM PUBG

[storm flume]

Hello, @river mesa!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[limpid sorrel]

Is pubg is going to ban in india ?

[vagrant forum]

There is no official announcement regarding that yet, @limpid sorrel. Please wait patiently for more information to be announced on our Indian social media and community channels.

[limpid sorrel]

@vagrant forumok

[runic stirrup]

I think my account have problame with mythic item i pay more than 200k uc and no mythic why ?

[wraith brook]

@runic stirrup Unlucky

[crude surge]

Is pubg ban in india

[vagrant forum]

There is no official announcement regarding that yet, @crude surge. Please wait patiently for more information to be announced on our Indian social media and community channels.

[storm flume]

Hello, @toxic mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[hard sail]

What the use 190 mb update

[celest shadow]

The 190MB update includes the optimisation for the new upcoming Ancient Secret mode as well as a few fixes for existing bugs,. @hard sail.

[hard sail]

When is it coming

[spring zephyr]

You mean the Ancient secret mode. Check #news.

[vagrant forum]

Check #news, @hard sail.

[hard sail]

Am asking about ancient mode

[heavy vortex]

#news here@hard sail

read there

[hexed fox]

Why there is a sudden 1.94gb update??

[vagrant forum]

It's actually supposed to be 190 MB update, @hexed fox.

[heavy vortex]

it's around 180mb..1.94gb is a play store glitch@hexed fox

[hexed fox]

Mine shows 1.94gb😂

[heavy vortex]

it shows for all.. But during updating it's 180

[wraith brook]

@heavy vortex It is not just a glitch . Many people need to download full 1.8gb

Me too

[heavy vortex]

emulator?

[wraith brook]

Nope

[heavy vortex]

some faced some didn't..

[wraith brook]

My data gone trash just Becoz of a play store error

[wild linden]

Hi one rumor currently spreading in social media that pubg going to be ban in India is that true if true means wht bluehole/tencent goin to do for pubg players in india
Moderator pls reply

[quick herald]

@PUBG MOBILE Pakistan make some changes in pubg tw and launch in Pakistan and also registration for a office i guarantee you no one harm you you give something to Pakistan Pakistan give you more

[heavy vortex]

@spring zephyr

[vagrant forum]

There is no official announcement regarding that yet, @wild linden. Please wait patiently for more information to be announced on our Indian social media and community channels.

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @wraith brook.

[wraith brook]

Why this bot behind me ?

[vagrant forum]

Hope added that

@quick herald, if you need info regarding the ban situation in pakistan, please join the PUBG Mobile Pakistan server from #735483472432594994.

[sour lodge]

can some one help me

[vagrant forum]

@sour lodge, how may I help you?

[sour lodge]

in my device pubg is loading it is getting lo lobby and again the game is restarting

it is happening to many of friends too..

[azure beacon]

How do I send you a report about some hacking inside the game?

[vagrant forum]

May I know your device, @sour lodge?

[wraith brook]

@azure beacon In game only or use the link
http://cheater-report.pubgm.cc

[sour lodge]

Redmi note 4

[wraith brook]

Old device

[sour lodge]

but it workes alright till yesterday

[vagrant forum]

@sour lodge, the device had very low specifications compared to what the game requires. Try cleaning some storage space and don't play while there are apps running in the background.

[sour lodge]

i had done everything

[wraith brook]

@sour lodge What about storage ?

How much free ?

[gray lynx]

how do I play pubg Mobile on pc In India

[sour lodge]

leave about my device my friend's device also facing same issue redmi k20 pro

my device has 10 gb free storage

[vagrant forum]

Use the official emulator, that is, GameLoop, @gray lynx.

[wraith brook]

For more help refer to #emulator-support @gray lynx

[sour lodge]

someone help me

[gray lynx]

sir gameloop is banned in India

[storm flume]

You can now access #emulator-chat and #emulator-support, @gray lynx. Revert this at any time by sending .emulator in #481204134859505684.

[vagrant forum]

@sour lodge, please report the issue in #old along with your device info, in-game character ID, and video evidence.

[runic stirrup]

Hello can i know when will the channel of report cheater will open ?

[azure beacon]

@wraith brook thx

[vagrant forum]

@runic stirrup ,the channel will be opened as soon as the older reports have been dealt with. Please refer to the last message on that channel.

[night cloak]

PUBG 2 release date?

[spring zephyr]

@night cloak Community support for PUBG MOBILE.
It would be better if you will move to a discussion channel instead of asking questions here that doesn't make sense.

[plush phoenix]

Can anyone help me there is a person who has created a fake account using my friends name nd her photo. And he has used very abusive words on that fake account. He is then sending popularity to her friends with that fake account. Its very serious issue .

[silk oriole]

Bro what about pubg ban in india can this is real news

[bronze flint]

Wtf is this

[sour lodge]

oooooooooooooo

[vagrant forum]

@bronze flint, tried reopening the app?

[silk oriole]

@vagrant forumreply my question

[bronze flint]

@vagrant forum 2 times

[silk oriole]

@bronze flintrepair your pubgm

[vagrant forum]

Use the routine repair option on the login screen, @bronze flint.

[plush phoenix]

Can anyone help me there is a person who has created a fake account using my friends name nd her photo. And he has used very abusive words on that fake account. He is then sending popularity to her friends with that fake account. Its very serious issue . @Nekoo

[vagrant forum]

There is no official announcement regarding that yet, @silk oriole. Please wait patiently for more information to be announced on our Indian social media and community channels.

Report the person in-game, there's nothing we can do about it here, @plush phoenix.

[silk oriole]

Why bot give me warning

??

🥺

[plush phoenix]

We tried to report the person In-game but nobody is doing anything.

[vagrant forum]

The bot gets triggered due to some keywords, @silk oriole, you typed one of them.

[silk oriole]

Which type of keywords

I don't type anything wrong

[plush phoenix]

See these images

Its very very wrong

[vagrant forum]

I'm sorry but reporting the person in-game is the only option.

[plush phoenix]

Reporting is not doing anything

[silk oriole]

@vagrant forumhey can you clear my mettar

[plush phoenix]

Thts why People like this are not afraid

[vagrant forum]

@silk oriole, I already replied to you.

[silk oriole]

But can you tell me which keywords i type wrong

[vagrant forum]

Words like ban/freeze/banned can trigger the bot, @silk oriole.

[night cloak]

Some words auto trigger bot@silk oriole .
It is not your mistake.
It is to provide assistance directly about certain issues.

[silk oriole]

Okk

[night cloak]

Have a good day.

[silk oriole]

So i ask you only then pubg will be b*n then what we fo

Do*

[night cloak]

To be precise, Nothing.

[plush phoenix]

@silk oriole get a job 😂

[night cloak]

There is no official announcement regarding that yet, @silk oriole. Please wait patiently for more information to be announced on our Indian social media and community channels.
No offical statement is out yet

[silk oriole]

But this is my job

[heavy vortex]

move to #chat or #pubg-mobile for conversation

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rain galleon]

Mod

Anybody there

[night cloak]

Yes. Please state your issue@rain galleon

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rain galleon. Remember to read through #faq before asking questions in the support channels.

[rain galleon]

What is the release date of ancient Secert

[vagrant forum]

Check #news, @rain galleon.

[south minnow]

Weekly report is not working

[night cloak]

السلام عليكم

[storm flume]

Please do not use any other language aside from English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

@south minnow try using a different network

[south minnow]

@night cloak What do you mean....... ?

[night cloak]

??

5292075732 هذا اللاعب يقو بلعب مع للاعبين هكر لكي يرفع التقييم

[storm flume]

Please do not use any other language aside from English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

5292075732 ابلاغ هنا

[storm flume]

Please do not use any other language aside from English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

@night cloak English only

[rain galleon]

@night cloak how to get redeem codes of pubg

[night cloak]

ok

Redeem codes are from events

[rain galleon]

@night cloak not understood bro

@night cloak from which events

[night cloak]

Watch the live stream of PUBG MOBILE in YouTube

[rain galleon]

Ok

@night cloak if we watch what we wil get I mean rewards

[ionic lance]

I’ve activated rating protection card in crown tier and playing with my friend still i got -36 & -22 in 2 games while pushing rank? What is this behavior?

[rain galleon]

@ionic lance activitie the protection card

[night cloak]

5292075732 This player does a phlegm doing a notification location detector here 5292075732

[vagrant forum]

Check if the protection card is actually activated, @ionic lance.

[rain galleon]

@vagrant forum nekko please reply to my message

[ionic lance]

@rain galleon it’s activated dear

[heavy vortex]

No redeem codes are given here.. You can get them from Pubgm live stream YT@rain galleon Not from all streams

[rain galleon]

Ok

[vagrant forum]

They giveaway redeem codes on the live streams on the official YouTube channel, @rain galleon.

[ionic lance]

@vagrant forum

[rain galleon]

@vagrant forum can u give me link of live

[vagrant forum]

Just search it on YouTube. I cannot share links here.

[rain galleon]

What I should search in youtube

Ok

[night cloak]

PUBG Mobile Esports

👍

[rain galleon]

If redeem codes what will be in that live bro

I mean which rewards

[vagrant forum]

I don't know about that.

Every redeem code has different rewards.

[celest shadow]

The rewards vary and it depends on the code itself, @rain galleon.

[ionic lance]

Please Reverse My Points Please

[night cloak]

i was going to say something but NVM

points can't be reversed or give back

[rain galleon]

NVM

NVM MEANS

[umbral stone]

hello people

[night cloak]

NVM----Nevermind

[umbral stone]

i need some one in support team pleaz

[night cloak]

@umbral stone state your issue here this the proper pubgm support channel

[celest shadow]

How may I help you, @umbral stone?

[rain galleon]

When we will get character voucher events

[umbral stone]

hi piston

[little wedge]

when is the crew challenge available to register?

[plucky egret]

is here anyone who can help me

[celest shadow]

That would depend on regional events, @rain galleon.

How may I be of assistance, @plucky egret?

[rain galleon]

I am from india@celest shadow

[umbral stone]

piston can i talk privet pleaz

[heavy vortex]

there is one right now.. Spark the flame event.. @rain galleon

100 vouchers

[rain galleon]

@heavy vortex oh ok

[umbral stone]

@celest shadow help !!

[celest shadow]

Please state your issue here, @umbral stone.

[little wedge]

when is the crew challenge available to register?

[celest shadow]

Hello, @little wedge. There is no news or ETA regarding the next Crew Challenge yet.

[polar marsh]

@umbral stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[little wedge]

ok thanks

and the bonus challenge

[night cloak]

another one bites the dust@umbral stone

[plucky egret]

pub is banned in pakistan , we filed the case and our HC gave orders to un ban pubg but aur authoties contact pubgmobile to gave them docoments but pubg corporation haven't replied yet! can anyone have update regarding to this

[amber fable]

Hi when is cheater report form open?

[celest shadow]

Hello, @amber fable! The #cheater-reports channel will be opened once all the reports have been examined completely. Please await patiently.

[lilac siren]

When we get update in iOS

[night cloak]

@lilac siren are you talking about the 190MB update?

[jovial hemlock]

When will it come Ancient secret mode

[vagrant forum]

@jovial hemlock, check #news.

[jovial hemlock]

@vagrant forum pubg mobile ban or not in India please tell me

Hello

Please tell me

Sir

[storm willow]

@jovial hemlock No official information yet, follow the NEWS channel in your country.

[molten canyon]

When we will get iOS update

Help!!!!

[grim forum]

Let’s go I qualified!!!

Is there crew challenge

And if is when?

[agile thorn]

Is it true that pubg going to be banned in India

[storm flume]

Please wait patiently for more information to be announced on our Indian social media and community channels, @agile thorn.

[mellow peak]

I need help in classic match's mini map is not showing

[molten canyon]

When we will get update for iOS

[vagrant forum]

We dont have any ETA for the next crew challenge, @grim forum.

[mellow peak]

What should I do

Pls help

[vagrant forum]

Repair the game client, @mellow peak.

[mellow peak]

Ok

[molten canyon]

When we will get update for iOS

[night cloak]

@molten canyon are you talking about that 190mb update?

[molten canyon]

S

[night cloak]

that update was for only india and for google play login issue

not for apple store or ios

[molten canyon]

Ok tnx

[past merlin]

[hexed jasper]

Hello if i played in the Chinese version can i take my global id with me or it is a difrent servers and so

[vagrant forum]

It's a complete different game client, @hexed jasper.

[night cloak]

No@hexed jasper

@hexed jasper chinese PUBGM is different game dude

Please avoid using unnecessary emojis here.@past merlin

so you can't

[mellow peak]

@vagrant forum then also not showing

[vagrant forum]

Try moving it's position in the control layout settings then, @mellow peak.

[mellow peak]

No

In control also not showing map