#questions

1 messages · Page 933 of 1

versed helm
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@soft sparrow its depends on the phone spec those things only work sometimes

wraith brook
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@soft sparrow NO

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No update

soft sparrow
#

Since when this issue started to occur, @molten cedar ?

night cloak
#

@torn kestrel send me the link in DM

molten cedar
#

@soft sparrow since last season

#

I thought it will be fixed at new update but 😡

torn kestrel
#

@night cloak done

night cloak
#

@torn kestrel alright give me a second I’ll send someone to take that livestream down

pure raft
#

Hello. The 190mb update is it for android users only ?🌚 only them are receiving that

torn kestrel
#

@night cloak can I send u more of these hack streams?

inland plaza
#

Pubg is included in next app ban in india ..so what's next ?

polar marshBOT
#

@torn kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@inland plaza How u know ?

alpine brook
#

@inland plaza are you sure?

molten cedar
#

Yes

alpine brook
#

@molten cedar any authentic source?

molten cedar
#

@soft sparrow any solution !

soft sparrow
#

let me contact a mod for you, @molten cedar.

molten cedar
#

@soft sparrow im waiting for solution thank you 🙄

night cloak
#

Is there gonna be a pmco exclusive Alan walker song :/

#

Coz this year its online :/

spring zephyr
#

@molten cedar What's the issue?

balmy lagoon
#

Hello guys! How can I switch my account from the VNG client to the Global client?

spring zephyr
#

@balmy lagoon You can't.

vagrant forum
#

You cannot, @balmy lagoon.

balmy lagoon
#

Why?

storm flumeBOT
#

Please refer to subpoint 2.9 in #faq for further information, @balmy lagoon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

balmy lagoon
#

ok.
I am not finding the download of version 0.19 VNG in the Gameloop emulator. does anyone have the link?

storm flumeBOT
spring zephyr
molten cedar
#

@spring zephyr i have stated

static nimbus
#

<@&481161015728406538> There Are Many Hackers In Pmco I have Clips to But On E-Mail I cant Attach

storm flumeBOT
#

Hello, @static nimbus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

balmy lagoon
#

emulator-chat and # emulator-support disappeared after I typed .emulator

spring zephyr
#

@molten cedar There is nothing wrong in that video.

storm flumeBOT
queen plinth
#

where can I find more information regarding the clan tags that are implemented just this morning?

warm dove
#

I haven't got update in my android on playstore

wraith brook
#

Mee too

gray gate
#

After reporting a hacker how long does it take to get your points back when they get banned

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @torn kestrel:

:white_small_square: http://bit.ly/37Lgfbm

torn kestrel
#

Using even flying vehicle h@cks in live stream

mental fox
#

Hi Tencent Games.Iaam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,thr match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.

Its an Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

wraith brook
#

@mental fox Please post in #old

mental fox
#

Ok i posted it

wraith brook
#

👍

mental fox
#

Also in IG

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @torn kestrel:

:white_small_square: http://bit.ly/37Lgfbm

wooden hemlock
#

What about Facebook page that stream PUBGM cheating?

spring zephyr
#

@wooden hemlock Report them to Facebook.

wooden hemlock
#

I tried but not working

#

Should add the page report like the YouTube one

night cloak
#

@spring zephyr hey bro what's the new update for 185mb?

median gate
#

Can you tell me how to get extra points in pubg for rank as I'm in the crown tier

night cloak
#

@spring zephyr let me know bro I'm waiting for your reply

celest shadow
#

New mode and new events, @night cloak. Keep an eye out in #news.

ionic lance
#

Pubg Developers are you guys drunk? I’ve activated my rating protection card while pushing rank with my friend. But got -36 & -22 in 2 games ? What is this behavior?

median gate
#

I'm 14

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Just to tel you

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Tell

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Pubg should make rank more fun

night cloak
#

@celest shadow 185mb for library TDM?

median gate
#

If I'm right

astral valley
#

Does any one get update?

floral moon
celest shadow
#

@ionic lance, what tier are you in?

astral valley
#

@floral moon So many got 190mb update

celest shadow
#

@floral moon, please wait till the update toll out to your region. Be patient.

ionic lance
#

@celest shadow as per attached screenshot i am un crown 4 and very close to crown 3

sterile stratus
#

السلام عليكم

floral moon
#

@celest shadow my friends and some my region player also updated

astral valley
#

@celest shadow my friends got update on same region got update

sterile stratus
#

I have a problem.

#

I want to untie the Twitter account.

#

My Twitter account is over and I don't know anything about it.

celest shadow
#

Please send a feedback regarding your issue in #old, @ionic lance.

sterile stratus
#

Where do I file my complaint?

celest shadow
#

You cannot unlink your social media accounts unfortunately, @sterile stratus.

storm flumeBOT
#

You can contact the customer service via the game settings, @sterile stratus. Refer to subpoint 5.3 in #faq for further instructions.

wraith brook
#

Why no update for me ?

verbal scaffold
#

Is there any way to get refund of 600uc to INR ?

astral valley
#

@verbal scaffold no way

stiff panther
#

i need help is there anyone? i want to know that of i use gfx tool will i get banned?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @stiff panther, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

dusky wedge
#

Hi there .
I can't play more than 3 her
Wat do halp me

spring zephyr
#

@dusky wedge Can you explain your issue?

polar marshBOT
#

@stiff panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive tendon
#

Next event of upgradeable guns

dusky wedge
#

Sir I am 29 year old boy
I can't play long time

edgy carbon
#

fi babaji 💔

Is there anyone who can help me? Someone has linked his Twitter account and I have a Playgames account. I want you to help me delete the account associated with my own account in my webbie 💔

dusky wedge
#

By mistake 18 year .
I give yes

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @edgy carbon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

reef wolf
#

Bonus challenge redemption store is not refreshed for this week

sweet hinge
#

My in game report button and customer care not working please help any solution

crisp turret
#

@sweet hinge hey , what error or issue you are facing in it .

reef wolf
#

Pubg is more interested in creating new skins items etc than in fixing bugs

#

Making users irritated

dusky wedge
#

Any one halp me

polar marshBOT
#

@sweet hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hot temple
#

Do anyone know how to repair downloads in pubg mobile.

reef wolf
#

Log out and give repair and select whichever you want to repair

hot temple
#

i did but still i am not able to download any resources.

edgy carbon
#

fi babaji broken_heart

Is there anyone who can help me? Someone has linked his Twitter account and I have a Playgames account. I want you to help me delete the account associated with my own account in my webbie broken_heart

hot temple
#

It always says unable to download. please repair download and try again,

reef wolf
#

Try using wifi

wraith brook
#

@edgy carbon Contact customer service

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@hot temple Use different connection

hot temple
#

i am connected to my wifi . tried uninstalling and reinstaliing

wraith brook
#

@hot temple What about phone storage ?

edgy carbon
#

@wraith brook How do?

dusky wedge
#

Sir can't u halpe .
I can't play more than 3 her

wraith brook
#

@edgy carbon Read point 5.3 of #faq

hot temple
#

its 128 GB @wraith brook

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and about 90GB is free

pine topaz
arctic axle
#

My account is allowing me to play for only 3 hours , although I'm 19 ..

wraith brook
#

@pine topaz Enable storage permission

pine topaz
#

@wraith brook bro it's already emabled

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Still doesn't work

#

Please help

wraith brook
#

@pine topaz You sure you gave perm ? Give me ss

pine topaz
#

Okay bro

#

Wait

#

See bro

dusky wedge
#

Sir can't help me

pine topaz
#

@wraith brook

arctic axle
#

My account is allowing me to play for only 3 hours , although I'm 19 ..

wraith brook
#

@pine topaz From where you downloaded ?

pine topaz
#

Play store

night cloak
#

Why was my account banned

#

Bruh

#

Where’s the bot when I need him

pine topaz
#

It's showing the error from today morning
Before that the game was running op
After I saw the issue I reinstalled it but still the game doesn't work

wraith brook
#

@night cloak Stop trolling

night cloak
#

I’m not

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Is there anyone who can support here?

wraith brook
#

@night cloak Yes

night cloak
#

I want a clue as to why my account is blocked so I can relax

dusky wedge
#

My account is always soing
I can't play More than 3 play

arctic axle
#

@wraith brook dMy account is allowing me to play for only 3 hours , although I'm 19 .. help me bro...

wraith brook
#

@pine topaz Phone storage ?

night cloak
#

His pubg mobile account has been banned @wraith brook that’s the guy from #discord

pine topaz
#

64gb bro

wraith brook
#

@night cloak What's he doing in discord support ?

night cloak
wraith brook
#

@pine topaz How much free ?

pine topaz
#

@Bunny@wraith brook bro I've 5gb still left kn my phone

#

*on my phone

wraith brook
#

@pine topaz Try restarting ur device

night cloak
#

@night cloak What's he doing in discord support ?
@wraith brook he wants to know why his pubg mobile account seven banned from my understanding

wraith brook
#

That issue supposed to be discussed here @night cloak

pine topaz
#

I did that too bro

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I know I referred him here 😂

#

There we go that’s what I wanted

arctic axle
#

My account is allowing me to play for only 3 hours , although I'm 19 ..

wraith brook
#

@pine topaz Clear game cache then try

pine topaz
#

@bunny@wraith brook I've rebooted my device 5-6times

#

@@wraith brook done that
Even cleared the data too

dusky wedge
#

Help me

craggy smelt
spring zephyr
craggy smelt
#

@polar marsh

wraith brook
#

@spring zephyr Help this guy @pine topaz

spring zephyr
#

@craggy smelt I think I have already answered you in DMs.

#

¯_(ツ)_/¯

dusky wedge
#

I do that all not happens

craggy smelt
#

no

pine topaz
#

@spring zephyr please bro help me

craggy smelt
#

it's not that

arctic axle
#

@arctic axle Check your settings
@spring zephyr it showing try again at 2020.8.25

spring zephyr
#

@arctic axle Then, you will have to wait!

#

@pine topaz From where did you installed the game?

wraith brook
#

@spring zephyr He said play store

pine topaz
#

@@spring zephyr play store bro

arctic axle
#

@arctic axle Then, you will have to wait!
@spring zephyr if I completed playing for 3 hours , will message will go for my father's mobile everyday??

spring zephyr
#

@pine topaz Are you sure that you have gave storage perms to the game from your device settings?

pine topaz
#

Yes bro

jolly sparrow
spring zephyr
#

@pine topaz Clear app cache and try again.

pine topaz
#

@@jolly sparrow yes bro after this only my games not opening

arctic axle
#

@spring zephyr reply Mee bro...

pine topaz
#

@spring zephyr bro did this over 10times since 7o clock

spring zephyr
#

@arctic axle Sorry, but I don't know about that.

arctic axle
#

@charan singana Then, you will have to wait!

@AdiTya 💙 if I completed playing for 3 hours , will message will go for my father's mobile everyday??

night cloak
#

Pretty sure that’s not global version

#

A school mate of mine is from China and that’s for other versions

#

(Game of peace)

arctic axle
#

Help me!!!

night cloak
#

We can’t

#

What version do you play on @arctic axle

arctic axle
#

What version do you play on @arctic axle
@night cloak GLOBAL

night cloak
#

What country are you from ?

arctic axle
#

IND

pine topaz
night cloak
#

What device are you using

arctic axle
#

Realme

polar marshBOT
#

@unborn rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@craggy smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@spring zephyr 💙 if I completed playing for 3 hours , will message will go for my father's mobile everyday??
@arctic axle I am not sure about this, you can contact in-game customer service for more info about this.

versed helm
#

@spring zephyr bro give me patch note about new update

arctic axle
#

@arctic axle I am not sure about this, you can contact in-game customer service for more info about this.
@spring zephyr ok bro...

night cloak
#

@spring zephyr bro give me patch note about new update
@versed helm
What version is it ?

versed helm
#

11397

spring zephyr
#

@versed helm It was just to implement the new mode and some bug fixes.

versed helm
#

@spring zephyr thanks bro

storm flumeBOT
#

Hello, @arctic axle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

arctic axle
#

@spring zephyr tell ur I'd broo..

#

..

night cloak
#

You need further support ?

#

@arctic axle

celest shadow
#

Please move to a discussion channel if you no longer need any help regarding the game, @arctic axle.

pine topaz
celest shadow
#

Please download the game from Google Play Store, @pine topaz.

pine topaz
#

I've@celest shadow

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Even reinstalled it 3-4times

#

Cleared the cache

#

And rebooted my device

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But this issue isn't getting solved

celest shadow
#

Go to your Settings > Apps > PUBG MOBILE > Permissions and enable the permissions for Storage, @pine topaz.

pine topaz
#

Done bro

#

See bro

#

@celest shadow bro help me

celest shadow
#

Can you try restarting your device completely, @pine topaz?

pine topaz
#

@celest shadow you mean factory reset?

#

Bro there are many important files

celest shadow
#

No, just a restart, @pine topaz.

chilly basin
#

#questions plz help a news is going on that pubgm will be banned in India is it true plz say I have spent so much money on the game @celest shadow

pine topaz
#

Yeah I've restarted my phone 5-6times bro@celest shadow

hardy fable
#

How to remove facebook acces in pubg

celest shadow
#

Hello again, @chilly basin. Indeed, there are rumours and news that India will be banning numerous applications including PUBG MOBILE. However, we cannot confirm or deny the ban itself since we do not have any information regarding the situation yet, @chilly basin.

pine topaz
#

Piston#2193

stiff ginkgo
#

Data error connection

hardy fable
#

@celest shadow how to remove facebook acces in pubg

stiff ginkgo
#

How do i fix tgis

night cloak
#

@hardy fable As of now it is not Possible to remove your facebook acess to pubg.

hardy fable
#

But someone join with facebook and speed all uc

night cloak
#

Please use ingame customer support to report the issue.

hardy fable
#

I dont know how to do

celest shadow
#

Unfortunately the unlinking feature is not available right now, @hardy fable. Please contact the customer service in game.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @hardy fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

craggy smelt
#

@celest shadow in game customer service is not responding

hardy fable
#

I dont know to contant nothing about it can anyone help me in private

night cloak
#

Please refer above. You can find an example of how to do in it@hardy fable

torn kestrel
#

Is there any indian server for pubgm in discord?

night cloak
#

Yes

torn kestrel
#

Pls provide me with link

celest shadow
#

@craggy smelt, it takes time for the support agent to get to your support ticket since there are a lot of support ticket requests every day. Due to the COVID-19 situation, the responses will be much slower than usual.

quick mortar
#

Plz do something regarding the ban in Pakistan, there are thousands of players here waiting for help from your side! 😔

night cloak
#

The ban has been lifted. Please refer to the pinned message. @quick mortar

agile canopy
#

Check pinned message

polar marshBOT
#

@quick mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile canopy
#

Can Snapdragon 765G run extreme?

#

hmmm

iron prairie
#

But someone join with facebook and speed all uc
@hardy fable then why you gave other people ur facebook account

night cloak
#

Snap 765 has the power to run extreme,
If the opton is available ingame

agile canopy
#

But the oneplus nord doesnt support it tho, but vivo x50 pro which has same processor supports it

#

Will they get a update to run on extreme or...

night cloak
#

@agile canopy then buy vivo

polar marshBOT
#

@warm mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile canopy
#

Its expensive af

#

For the same processor

night cloak
#

765G can maintain a smooth 60 fps

agile canopy
#

Ye

night cloak
#

Yes the nored dosen't support it and it is a quite debated issue

agile canopy
#

Will they push an update for that? pubgm_hidethepain

night cloak
#

Maybe we will be able to see extreme option in new devices soon.
Till then please wait patiently.

mighty hemlock
#

100 UC is deducted from my account but i didnt use it for anything plz help

agile canopy
#

Alright

#

Thanks Love

hard arrow
agile canopy
#

What?

iron prairie
#

?

heavy vortex
#

what's the issue? @hard arrow

agile canopy
#

The review

#

You gave

mighty hemlock
#

i had 340 uc but now i only have 240

iron prairie
#

oh, HDR and Extreme is still available, it's your device that's the problem

#

I can run HDR with Extreme fps

night cloak
#

What is your device?

agile canopy
#

Apple?

iron prairie
#

Apple?
@agile canopy it's clearly an android lol

night cloak
#

😭

#

My iPhone xs can run all graphics on high

#

@mighty hemlock try contacting ingame customer support about the issue.

#

No frame drops

hard arrow
#

For some device they removed after 0.19.0 update

mighty hemlock
#

ok thanks

vagrant onyx
#

@mighty hemlock i think someone or you made unofficial purchase

night cloak
#

Please have unrelated conversations in discussion channels.

pine topaz
#

Please help bro

night cloak
#

Please state your issue.

vagrant onyx
#

@pine topaz what is it ?

hard arrow
#

My device is sd 855 plus

dire tree
#

Pls help

vagrant onyx
#

@native coyote try bounce challenge

night cloak
#

Please state your issue

dire tree
#

U pdate is not not available

#

For me

heavy vortex
#

did u checked in game? @dire tree

night cloak
#

Device ?

#

iOS users didn’t get it

dire tree
#

No today library mode update

night cloak
#

Its on july 31st.

heavy vortex
#

did u checked in game?

#

or only on store

dire tree
#

My friends have already got it

night cloak
#

He’s talking about the gungame update

coarse fractal
#

OH

dire tree
#

S I cheked

night cloak
#

@dire tree what device are you using ?

heavy vortex
#

I checked no update on store.. but it is in game

dire tree
#

Anroid

iron prairie
#

android isn't a device...

dire tree
#

Samsung

night cloak
#

😂

iron prairie
#

lmao

mighty hemlock
#

it got reduced while i was using the game

night cloak
#

Have you tried restarting your game @dire tree

dire tree
#

@night cloak I already tried 2 times

night cloak
#

Have you check play store ?

iron prairie
#

what update lol i didn't get anything

dire tree
#

@night cloak s

idle igloo
#

Dear players, PUBG MOBILE released an update that optimizes performance of the upcoming Ancient Secret Mode, improves the overall gameplay quality. You could check the update from your app market. Some players may not receive that update; please wait for a few hours. Thanks for your support

night cloak
#

@iron prairie if you’re iOS you didn’t it just updated lol

#

Thank you @idle igloo

iron prairie
#

Dear players, PUBG MOBILE released an update that optimizes performance of the upcoming Ancient Secret Mode, improves the overall gameplay quality. You could check the update from your app market. Some players may not receive that update; please wait for a few hours. Thanks for your support
@idle igloo thanks for the information winner

scenic island
#

@dire tree you can play in custom rooms

dire tree
#

S

heavy vortex
#

maybe u got it in game

dire tree
#

@heavy vortex ok I will check

#

Is there any event in new update

night cloak
#

No

dire tree
#

Ok

night cloak
#

Just new mode and bug fixes

heavy vortex
#

u got it? @dire tree

dire tree
#

@heavy vortex s now I got it

#

Thanks

#

😁

night cloak
#

Someone's Hacked My Twitter Account
I Can Still Login my pubg Account By Gamil
Can i recover my account ?

#

Yes

#

@night cloak Please use ingame customer support to report the issue

#

It’s on there radar @empty forge

dire tree
#

😭

night cloak
#

It’s only a maybe at this point we can’t really say much

#

@night cloak will you tell Me how i can ? because Hacker is also logging into account

#

There is no official news about it yet.
Assumptions are all that can be made@empty forge

#

Please refer to subpoint 2.8 in #faq for further information,. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

heavy vortex
night cloak
#

Please refer to the above message. @night cloak

spark breach
#

If I play library mode custom roooms

night cloak
#

It is not unlocked yet. @spark breach

#

Please wait ashu

spark breach
#

Ok

night cloak
#

I can log in my account, but someone hacked my Twitter account and gave him his id.

sullen citrus
#

What's new in 190 mb update ?? @spring zephyr

night cloak
#

@night cloak you can play it in custom rooms

#

@night cloak refer to #faq 2.5 all do all the steps correctly

versed helm
#

@spring zephyr bro pubg will ban 😂😂??

sullen citrus
night cloak
#

@sullen citrus bug fixes and gameplay improvement

sullen citrus
#

@versed helm hone vala hai be priyank

night cloak
#

@night cloak Please refer to #faq 2.5 for details about contacing customer service on account unlinking related issues.

gleaming pendant
#

Hello ...can i change my region

sullen citrus
#

@versed helm mujhe pehchan rha h Insta vala @sullen citrus

night cloak
#

You can change the region ingame in settings@gleaming pendant

#

You can change the region ingame in settings.
However you will not be able to change it for another 90 days.
Changing regions to gain rewards is not reccomended. @gleaming pendant

versed helm
night cloak
#

Please avoid using unnecessary emotes here.

heavy vortex
#

@versed helm @sullen citrus please use #chat or #pubg-mobile for conversation

sullen citrus
#

@versed helm Pehchana mujhe insta pe baat hui thi @sullen citrus

tired void
#

Need help regarding room matches

#

Can anyone help me

night cloak
#

Yes?

gleaming pendant
#

@night cloak should i use VPN ?

night cloak
#

VPN usage is not reccomended and may result in a permanent ban. @gleaming pendant

storm flumeBOT
#

Please do not use any other language aside from English, @sullen citrus. Refer to #735483472432594994 for regional communities.

gleaming pendant
#

Okay thankss

versed helm
#

@gleaming pendant don't use in original account

tired void
#

Need help regarding room hosting

versed helm
#

@tired void yes

night cloak
#

@tired void yes

#

It would be helpful if you elaborate that

sullen citrus
#

What's new in 190 mb update @night cloak

tired void
#

What is elite room match means

night cloak
#

bonus challange reset date??

#

its been almost 12 days

#

@sullen citrus For the new mode, bug fixes and performance improvements.

sullen citrus
#

Priyank, I have sent a personal message to you. Please reply me @versed helm

tired void
#

@tired void yes
@night cloak what is elite room match means

night cloak
#

@tired void are you referring to Tournaments room card

tired void
#

@tired void are you referring to Tournaments room card
@night cloak yes we are planning to host tournaments

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @tired void:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

@worldly spindle I cant help you with that.

#

feedbacks are welcomed in #old

versed helm
#

@night cloak in which thing ?

night cloak
#

@versed helm ??

tired void
#

@tired void yes
@versed helm what does elite room match means as we are planning to organise tournament

night cloak
#

bonus challange reset date??
@night cloak

#

@tired void I guess I already answered you with the bot

#

@night cloak Usually Monday.

versed helm
#

@tired void maybe some types of tournament card release soon by pubgm

night cloak
#

its been 12 days

#

🙃

unborn rapids
#

Please reply me

night cloak
#
If there are 10000 players```
(above statement is for reference)
Overall there are lots of players so your rank comes in the top 1.64%.@unborn rapids
unborn rapids
#

Top 164th rank completed means can we to conqueror?

storm willow
#

You need to be in top 500

#

@night cloak 164 th rank will get you conqueror Not 1.64%

meager thistle
#

@unborn rapids bro there is 2000+ point difference for conqueror

night cloak
#

I meant for referenceLookingGuy

#

Its written reference

meager thistle
#

@unborn rapids you have to get more 800 point atleast to be in 500

unborn rapids
#

Top 100 will go means conqueror or top 500 will means conqueror??

night cloak
#

Check the point of the last person in top 500. You will get the informatio.

glacial thorn
#

Why some players have some events and others not?

night cloak
#

Top 500 overall

swift patio
#

What is the size of update

topaz karma
#

Hey bro 2 week done still not problem solved @night cloak

glacial thorn
#

They are more special or what?

night cloak
#

Yes?

storm willow
#

@glacial thorn events are region specific.

night cloak
#

Events are regional.
You may have events in your regions soon. Please refer to #news for details about events in future. @glacial thorn

glacial thorn
#

It is from same region.

meager thistle
#

Any idea when PHARAOH CHARACTER will be there in game

glacial thorn
#

And he have and me not

night cloak
#

There is currently no news on that@meager thistle please keep an eye on #news .

swift patio
#

@night cloak Wut is update size

night cloak
#

have you changed your ingame location?

#

196 mb i beleive.

glacial thorn
#

No , never

storm willow
#

@glacial thorn May be your friend did

#

In his account

glacial thorn
#

How I could do that?

night cloak
#

It is not reccomended as you will not be able to get future events in your region. Once you change your region, it is Irreversible for 90 days

glacial thorn
#

But he have also my events

storm willow
#

@peak pebble no official information about that

glacial thorn
#

I will not lose them , so tell me:))

polar marshBOT
#

@peak pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

If you change your region new events in your region will automatically be removed.

swift patio
#

@night cloak then why is it going over 250 mb in my device

glacial thorn
#

Hmmm so from where I change?

storm willow
#

@peak pebble ask your government or follow News in your region.

glacial thorn
#

Ok

wraith brook
#

I updated but why it is of 1.8 gb for me

night cloak
#

Can u guys pls Remove the music from the Lobby we are getting copyright due to the music 🙂

wraith brook
#

?

swift patio
#

Metoo

#

No

wraith brook
#

I even cleared cache

#

Still 1.8gb

storm willow
#

@night cloak you can disable from ingame settings

#

Re-enable while in match.

swift patio
#

@storm willow why the update is big for me

storm willow
#

@swift patio which region?

swift patio
#

India

#

@storm willow

storm willow
#

From Indian server:
Dear players, PUBG MOBILE will release an update that optimizes performance of the upcoming Ancient Secret Mode, improves the overall gameplay quality. You could check the update from your app market. Some players may not receive that update; please wait for a few hours. Thanks for your support @swift patio

glacial thorn
#

What means that?

storm willow
#

You can join them from link in guidelines @swift patio

wraith brook
#

Yes

shy mist
#

What's the update for?

wraith brook
#

@storm willow Why size is 1.8 gb for me ?

agile canopy
#

Is that true pubg getting banned in India? huh A guy said in #pmco

swift patio
#

@storm willow update has been rolled out but is over 1gb

storm willow
#

@glacial thorn which means you account will stay forever in Europe region.

shy mist
#

@agile canopy Yeah it'll be banned sooner due to security issues.

glacial thorn
#

But there write outside

#

Not inside

agile canopy
wraith brook
#

Mine it is 1.8 GB

storm willow
#

@agile canopy No official information. Follow your country NEWS or social handles

wraith brook
#

Although I updated

swift patio
#

Mine too @wraith brook

wraith brook
#

But why so largee for us

agile canopy
#

@agile canopy No official information. Follow your country NEWS or social handles
@storm willow A guy said that on #pmco Take care please. He maybe spreading fake news. Thanks

shy mist
#

@agile canopy Go and watch news

wraith brook
#

@shy mist Is pubgm banned ?

#

India

storm willow
#

Move to #chat

swift patio
#

@storm willow what should i do

#

For update

storm willow
#

Update @swift patio

swift patio
#

Its over 1gb

#

@storm willow

light quiver
#

They play as a team in a solo match. Every match started to match.

storm willow
#

Then don’t update, until it’s mandatory

#

@swift patio report ingame

swift patio
#

@storm willowwow

wraith brook
#

I updated 1.8 gb pubgm_hidethepain

#

R.ip

swift patio
#

@storm willowshould i repair

storm willow
#

@swift patio it seems to be AppStore update

swift patio
#

@storm willow yup

shy mist
#

What's the update about?@storm willow

storm willow
#

@swift patio then why did you ask for repair?

#

@shy mist From Indian Server: Dear players, PUBG MOBILE will release an update that optimizes performance of the upcoming Ancient Secret Mode, improves the overall gameplay quality. You could check the update from your app market. Some players may not receive that update; please wait for a few hours. Thanks for your support

wraith brook
#

@swift patio Try clearing cache of play store

light quiver
#

hey @storm willow help pls `They play as a team in a solo match. Every match started to match.

storm willow
#

@light quiver report them ingame.

shy mist
#

I've received update but question was what was it about.. Anyways thnx @storm willow

night cloak
#

??

light quiver
#

I report, but every match comes across.

night cloak
#

Reporting is the only solution
@light quiver

storm willow
#

@shy mist i literally tagged you in that message.

night cloak
#

@tight shoal VPN usage is not recommended.

#

for further contact In game Customer Service

#

@night cloak you could contact your Government for that, and please use #pubg-mobile

left saddle
#

I need a discovery server for the Korean version

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

vital wadi
#

I didn't get any update till now

polar marshBOT
#

@sweet glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@left saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ancient kestrel
#

Redeem rewards doesn't open of bonus challenge?🤔

wraith brook
#

@vital wadi Please have some patience

mental fox
#

Hi Tencent Games.Iaam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,thr match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.

Its an Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

vital wadi
#

@wraith brook is there is any update today

mental fox
#

@wraith brook is there is any update today
@vital wadi no

wraith brook
#

@vital wadi Yes there is update

#

@mental fox You don't provide wrong info

vital wadi
#

@mental fox same problem bro

wraith brook
#

@vital wadi Wait for the update to roll out for u

night cloak
#

@mental fox please report in #old.
Try repairing the game. If the issue still remains please let me know.

vital wadi
#

@night cloak I have already done but it's still remains same I have tried reinstalling the game but still same

mental fox
#

@night cloak I tried every steps also reinstalled it

wraith brook
#

@vital wadi What issue u have ? Didn't you told about update ?

mental fox
#

@wraith brook me??

night cloak
#

Do you face any issue with your network connection?

wraith brook
#

I am pinging those who I am talking

#

Oof

mental fox
#

@night cloak > Do you face any issue with your network connection?
@night cloak My connection is so stable

#

I am pinging those who I am talking
@wraith brook sorry bro

night cloak
#

Please do report the issue in #old it will be resolved soon.

mental fox
#

I reported it...Iam waiting for the reply

wraith brook
#

@mental fox From when u facing this ?

warped mauve
#

any one need help???

wraith brook
#

@warped mauve You got any issues?

mental fox
#

@wraith brook 1 month

night cloak
#

Does it happen only in tdm?

warped mauve
#

i want to help others

#

@wraith brook

wraith brook
#

@mental fox
Post all information like region and device and from when it is happening in #old

#

Along with whole description

mental fox
#

Does it happen only in tdm?
@night cloak In every Arena matches
Like Domination,Tdm,arena training

night cloak
#

Feel free to help others
Just dont provide wrong information.
Happy helping@warped mauve 👍

mental fox
#

@mental fox
Post all information like region and device and from when it is happening in #old
@wraith brook I give it

warped mauve
#

if any one need any help just dm me i will solve

night cloak
#

Do you face any such issues in classic matches

warped mauve
#

👍

wraith brook
#

@mental fox Try redownloading tdm maps

mental fox
#

Do you face any such issues in classic matches
@night cloak Yes

#

@mental fox Try redownloading tdm maps
@wraith brook I repaired it more than 5 times

night cloak
#

Are you on data / wifi?

mental fox
#

Are you on data / wifi?
@night cloak Wifi

night cloak
#

Is the issue still persists try reinstalling.

#

oof library is available in room huh ?

#

Yes.

wraith brook
#

@night cloak No

#

Not yet

night cloak
#

it is @wraith brook

wraith brook
#

It will ask u to download the map

mental fox
#

Is the issue still persists try reinstalling.
@night cloak I have completed every thing to fix it...Nothing happened..thats why iam here

night cloak
#

It is availabe in room matches.

#

hmm yep 🙂

mental fox
#

oof library is available in room huh ?
@night cloak yes

wraith brook
#

And we can't download

mental fox
#

It is availabe in room matches.
@night cloak Oh I also face it in room matches

night cloak
#

We can download the map@wraith brook
It will only open on 31st.

wraith brook
#

It's not playable

#

That's what I am saying

#

It needs to be download but available after 31st

mental fox
#

I have downloaded The new library...but it will be available after 3 days

night cloak
#

Even after reinstalling the game the issue still remains?

mental fox
#

Even after reinstalling the game the issue still remains?
@night cloak Yes

#

When will the unpin option will come??

night cloak
#

?unlink

mental fox
#

?unlink
@night cloak Yes

night cloak
#

There is no official news about the unlinking option returning as of now.
Please refer to #news about details related to unlinking feature being reintroduced in future.

mental fox
#

Ok thanks @night cloak

#

@gritty lava

gritty lava
#

Do admins or creators actually read #old pubgmt

#

huh?

mental fox
#

I think no@gritty lava

#

I also have same problem which u face

gritty lava
#

lmao

night cloak
#

@gritty lava The Tencent staffs do read the channel

mental fox
#

@gritty lava Hey read my pic

gritty lava
#

Yep i see

mental fox
#

Same issue bro@gritty lava

gritty lava
#

@night cloak Thank goodness lmao

night cloak
#

Could you provide the ingame ID, device, Country. @mental fox @mental fox

mental fox
#

Ok

#

Country:Bangladesh
Device:Samsung A30s
Pubg username:RayanBinZaman

#

@night cloak

gritty lava
#

Tbh this season is the worst by far pubgm_LUL

mental fox
#

I gave it> Country:Bangladesh

Device:Samsung A30s
Pubg username:RayanBinZaman
@mental fox

night cloak
#

I hear that last time too

mental fox
#

Help pls

night cloak
#

will forward the issue.

mental fox
#

Do you work in official pubg company??

night cloak
#

No, I'm just a Volunteer in this server.

mental fox
#

Oh@night cloak

night cloak
#

why there is heavy bullet drop :/

little cedar
#

What about pubg in india

polar marshBOT
#

@vestal surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@glacial beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pale niche
#

Hi

#

Can someone respond

wraith brook
#

@pale niche Tell ur issue

versed helm
#

@pale niche bro what happened ?

polar marshBOT
#

@spark breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@versed helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn folio
#

When will roaring tiger Akm available

night cloak
#

I need updates about Pakistan the court announcement on friday but the game is still not working

autumn folio
#

Can anyone respond to my question

dense lion
#

@autumn folio this akm will not be available for global version players

velvet idol
#

Hey can anyone confirm the rate of UC in Indonesia?

night cloak
#

It may take some time @night cloak please refer to the pinned message in this channel.

#

please state your issue@dense lion

dense lion
#

@velvet idol the Indonesia trick is fake and rate is almost equal to india

velvet idol
#

Ik, just confirming

#

its 149k rupiah

night cloak
#

@autumn folio there is now news about the skin returning as of now.
Please keep an eye on #news for all details.

rustic prawn
#

Hacker on south asia pmco qualifiers

night cloak
#

@rustic prawn please report them by mailing the ESPORTS team via PUBGMOBILE_ESPORT@tencentgames.com attaching a clear evidence and their in game IDs and names.

vagrant forum
night cloak
#

@vapid crater I'll suggest you to contact your Government for that.

rustic prawn
vagrant forum
#

No I'm not, and please don't go off-topic on support channels, @rustic prawn.

iron prairie
molten cedar
#

@vagrant forum wht happened to my issue any solution?

night cloak
#

Please dont use unrelated emojis here. Please delete that message.

rustic prawn
#

No I'm not, and please don't go off-topic on support channels, @rustic prawn.
@vagrant forum i want to give some suggestions for Japanese version of pubg mobile so i am asking

iron prairie
#

There is a Japanese version?

night cloak
#

Please consider giving suggestions in #old @rustic prawn

#

There is only a korean version.

rustic prawn
#

There is only a korean version.
@Ash.#7793 sorry i think japanese server of korean version

polar marshBOT
#

@vale moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron basin
#

Is a new update in playstore being pushed?

jaunty spear
#

My two little brothers used my banking potatoes to buy UC in the mobile PUPG game and everything they use is $ 9.99 for a total of $ 19.98 and they used it to open the RP so I want to close the RP for them and get my money back because they used it without brains. Because of my difficult financial circumstances, I want to recover $ 19.98 because I need the money, and I hope to help me and return the money to the same account that I send from, and this is the ID of the two young brothers:
5200307458
5316244246
You will notice that you received the money from the same bank card, and I want to return the money to the same bank account. Thank you very much. Please help me ..

molten coyote
#

When library mod comes

night cloak
#

There are no refunds

iron basin
#

@jaunty spear no refund i guess

night cloak
#

31st July @molten coyote

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@molten coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jaunty spear
#

@jaunty spear no refund i guess
@iron basin please help me

vagrant forum
#

@molten cedar, do you face that issue on every framerate settings? Or is it only on the high framerate setting?

iron prairie
#

@jaunty spear As he said, you can't refund.

molten cedar
#

@vagrant forum every frame rate settings!

vagrant forum
#

You reported it in #old right? Then please be patient and wait.

molten cedar
#

@vagrant forum i have reported but i cant wait till new update , im facing this issue from last season even after new update it is not fixed ☹️ its veey disappointing 😡

jaunty spear
#

@jaunty spear As he said, you can't refund.
@iron prairie What do I do now my little brothers make a mistake and use my money .. What is my fault .. I need money very much because I have financial obligations and my circumstances are difficult and I need every dollar.

iron prairie
#

@jaunty spear The staff said you can't refund. You can tell the story about your little brothers but the thing is, you can't refund the money.

molten cedar
#

Today i have talked with other people they says everything is perfect ,is my AKM is perfect?

iron basin
#

is an update being pushed in playstore?

vagrant forum
#

@molten cedar Fixing bugs is not a quick process. And while that is unpleasant for the people affected by them, all we can say is that they will be fixed when they are fixed.

jaunty spear
#

@jaunty spear The staff said you can't refund. You can tell the story about your little brothers but the thing is, you can't refund the money.
@iron prairie But why can't they help me .. this is unfair

iron prairie
#

Why asking me? I'm not a staff. I'm just letting you know that the staff said you can't refund.

molten cedar
#

@vagrant forum then this updates are useless ! U guys cant give better service and says players to keep good environment , very funny 😂

turbid saddle
#

My friends's account deleted and he didn't used any hacks he did file claim and 2 moths passed with no response

vagrant forum
#

@jaunty spear, well you should know about the Terms of Service of the game before playing it. I know it may sound harsh but even if it was your brother's fault, that money cannot be refunded.

molten cedar
#

@turbid saddle just forget bro!

turbid saddle
#

Forget what

jaunty spear
#

Why asking me? I'm not a staff. I'm just letting you know that the staff said you can't refund.
@fxbT#9542 I thought you were workers

molten cedar
#

@turbid saddle ur id

turbid saddle
#

It's my friend's not mine

molten cedar
#

@turbid saddle ha thats wht they will say that u have used hacks nothing else

turbid saddle
#

Alright

jaunty spear
#

There are no refunds
@night cloak What do I do now .. This is unfair.

vagrant forum
#

The file claim is the only option he has if his account was banned, @turbid saddle.

turbid saddle
#

Its ok he has another account

molten cedar
#

@vagrant forum now wht i has to do ?

#

Just quit ?

night cloak
#

@jaunty spear isn't it your brother's fault to do such things.

hollow smelt
#

@night cloak

molten cedar
#

Some one says no difference and some one says quit using AKM , wow nice service .

night cloak
#

@sweet rapids It is not, and for further information you could contact your Government.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @hollow smelt. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@molten cedar those are never said by the staffs.

molten cedar
#

@night cloak they said!

wraith brook
#

You again

#

I didn't find any issues with the akm

polar marshBOT
#

@lilac crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Do you have a thing called patience? You have been told multiple times to wait till its fixed.

polar marshBOT
#

@forest iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@vagrant forum Did u checked his video ? I can't find a issue with fire rate . Only there is some kind of audio bug

jaunty spear
#

@jaunty spear isn't it your brother's fault to do such things.
@night cloak They were wrong, but we must be helped because you are a successful global company. I need money, my circumstances are difficult, and the issue is easy. Take back the RPs from my brothers and return the money. I have attached an ID.

vagrant forum
#

There is a firerate issue in the game that I have confirmed, @wraith brook. Whenever there's fluctuation in the Fps, the firerate drops.

molten cedar
#

@night cloak do u need proof ?

night cloak
#

@molten cedar May I know the 18digit user ID of those members you called staff's

#

@jaunty spear There's nothing we could do about that.

wraith brook
#

@vagrant forum Isn't that a device problem then 🤔

night cloak
#

@night cloak do u need proof ?
@molten cedar could you share that once again

iron prairie
#

The guy in the second screenshot wasn't a staff.@molten cedar

night cloak
#

@jaunty spear You were already answered, move to a discussion channel.

wraith brook
#

Isn't akm like this only!

#

I can't a difference . Mine happens same as urs

soft tusk
#

To much irritating music in tents location

wraith brook
spring zephyr
#

@molten cedar The firerate of AKM is same in both of the videos that you sent. GWsetmyxPeepoWeird

molten cedar
#

@vagrant forum cant u see difference in that?

night cloak
#

Both are same

#

If you find any difference, feel free to post that in #old

wraith brook
#

I can't find a issue in the firerate

#

Anyone can ?

sterile gazelle
#

Been trying legit to get conq for last 3 seasons every game there is 2-3 cheaters do you even ban them?

storm flumeBOT
#

Hello, @sterile gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sterile gazelle
#

What is report button for in game then?

iron prairie
#

@molten cedar I also can't see any difference in the fire rate.

molten cedar
#

Wait guys let @limber spire answer

iron prairie
#

He isn't even a staff

remote lake
#

OnePlus 7 series graphic issue still unsolved

molten cedar
#

@iron prairie then whom should i contact ?

vagrant forum
#

In the video the sound seems messed up. I asked you to report that since there is a firerate issue that I faced and I have already reported it in-game, @molten cedar.

iron prairie
#

There is nothing wrong in the video

night cloak
#

@remote lake It will be fixing in the next update.

vagrant forum
#

As for the firerate on your video, it looks the same.

iron prairie
night cloak
#

@sterile gazelle suggestions to #old

sterile gazelle
#

@night cloak the game is uplayable... duo middle east top 100 70% hackers

night cloak
#

They do are getting ban

#

please move to #chat

#

How to solve this

#

Can anybody tell me what is the update about? I got it on play store of 190mb

indigo storm
#

What happened

night cloak
#

@spring zephyr help

#

you may need to contact your Government if they're doing so,@indigo storm .

#

@night cloak try using a Wi-Fi network, or vice- \versa

#

My all friends getting same problem

spring zephyr
#

@night cloak You can get to the redeem shop from the tournament section.
Bottom left.

night cloak
#

@night cloak The update is to optimizes performance of the upcoming Ancient Secret Mode, improves the overall gameplay quality.

molten cedar
night cloak
#

@spring zephyr I used it 😫

#

@radiant forge you may need to contact your Government if they're doing so

molten cedar
#

This is normal ok!

chrome olive
#

@bold siren @spring zephyr whenever I press on Game centre login it comes system error occured

molten cedar
iron prairie
#

@molten cedar It could be an audio glitch, but from what I see the firerate looks the same.

chrome olive
#

Tell pkz

#

Aditya plz tell m very tired of that

molten cedar
#

@iron prairie it will differ !

spring zephyr
#

@chrome olive Can you give a screenshot?

chrome olive
#

Yes

vagrant forum
#

Can you DM me those videos with a slightly lower resolution, @molten cedar?

molten cedar
#

@vagrant forum yes

stray ridge
#

Okay

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @stray ridge. Remember to read through #faq before asking questions in the support channels.

gritty glade
#

Everyone Recieved pubg new update in play store?

wraith brook
#

@gritty glade Yeah

iron prairie
#

Not me

heavy vortex
#

maybe you got it in game. @gritty glade check in game

wraith brook
#

@heavy vortex No one got in-game

#

Don't provide wrong info

heavy vortex
#

The new mode is in game..

#

not from store

robust plover
#

@spring void idk what officals are doing i want to ask why pubg dont take action against top 100 ranks like their kds are 50plus headshot rate 70 80 all indians arabics everyone in top100 should be banned you can chexk yourself i played a game where this famous indian hacker mental dc killed us with screen rotate hacks

gritty glade
#

@heavy vortex it's play store update

spring void
#

Please be patient all hackers eventually get banned, @robust plover.

robust plover
#

@spring void ok bro 👍

night cloak
spring zephyr
#

@night cloak Just open the redeem shop from the tournament page.

night cloak
#

@spring zephyr I know I redeem all

winter depot
#

Pmco date extended?

granite timber
#

Why I'm not getting update of 190 mb

verbal saddle
#

@ ERROR 403 NOoo my id is not banned. about ban news in india

spring zephyr
#

@night cloak So, what's the issue if you can access that page?

#

@winter depot Ask in #pmco.

winter depot
#

Okie sir

cobalt axle
#

If i use vpn then i will ban or not???

wraith brook
#

@verbal saddle Check news . No official announcement yet

spring void
#

@cobalt axle VPN is not recommended

cobalt axle
#

My account will ban?? @spring void

spring zephyr
#

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@cobalt axle

red hazel
#

Stupid game worst game ever exist

spring void
#

What is the issue?

#

And no one is forcing you to play, you are free to provide feedback in #old

red hazel
#

Now without Entering The room only after pressing room it says incorrect pass I miss a Tournament final Nice game keep it up proud to play this

night cloak
#

@red hazel no one forced you to play

red hazel
#

Nice

#

No one says to reply me@night cloak

spring zephyr
#

@red hazel Can you explain your issue in detail?

red hazel
#

Haha lol 1 million prize pool final miss now What to explain I am dancing.and sitting chill

spring void
#

@wraith brook do not troll here.

red hazel
#

Can u Talk in dm @wraith brook I will show u what can I do

iron prairie
#

👀

red hazel
#

Just giving feed back nothing else

iron prairie
#

@red hazel You should just ignore him and explain your issue

#

He's trolling

spring void
#

@red hazel if you want to provide actual feedback then use #old

vale moat
#

I have been experiencing this glitch of my clan more than months no fixes

polar marshBOT
#

@sterile gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brisk knot
#

My friends didn't get any update but, I'm the only one who got this type of update

spring void
#

It is for some fixes.

night cloak
#

Need emulator suppor

brisk knot
#

What kind of fixes?

night cloak
#

support

polar marshBOT
#

@short canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
polar marshBOT
#

@blissful kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vernal flume
#

Asia shows 142 ms and in-game 98. What is this magic

wraith brook
#

@brisk knot Everyone is getting that update . Some earlier some later

gray gate
#

Is the clan activity glicthed or smth cause its constantly 0

wraith brook
#

@vernal flume That's ping fluctuations

#

They r not constant

cosmic jewel
#

Hello , anyone is expercing the directX + glitch ??

wraith brook
night cloak
vernal flume
#

Yes i understand . But they dont come below 188 in middleast server. Using 60 mbps internet.

wraith brook
gray shale
#

Isn't that possible For PUBGM team to create A separate Lobby for IOS and Android devices, Just as They Do To Emulator and Mobile devices

wraith brook
#

@gray shale Give ur suggestion in #old

vernal flume
#

Which server i should play then. All servers are more than 100. I see people having 24ms ping. Smh

wraith brook
#

If you feel you are free to give report in #old @vernal flume

night cloak
#

That may create too much of a split between player availability. @gray shale
Feel free to give suggestions in the above mentioned channel.

cosmic jewel
#

where can i finde emulator support

night cloak
grim tangle
#

@polar marsh When will you provide protection from hackers?

night cloak
#

You will be able to find the channel.

wraith brook
#

@grim tangle Devs trying their best

night cloak
#

@grim tangle Please report hackers ingame / use this link
http://cheater-report.pubgm.cc
Updates are being released regularly to reduce the number of hackers and the security team are doing their best.
Kindly understand and if you do your part it will be much appreciated.

wraith brook
#

Help them by reporting cheaters

grim tangle
#

@grim tangle Devs trying their best
@wraith brook I mean, the game will return to a clean environment

wraith brook
#

We can't say anything , we just helping people here.

cosmic jewel
#

server bot is down i think

grim tangle
#

@grim tangle Please report hackers ingame / use this link
http://cheater-report.pubgm.cc
Updates are being released regularly to reduce the number of hackers and the security team are doing their best.
Kindly understand and if you do your part it will be much appreciated.
@Ash.#7793 I've reported it a million times, no benefit

cosmic jewel
#

can anyonne help me

polar marshBOT
#

@toxic mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic jewel
#

i go some rendring issues

wraith brook
#

@cosmic jewel Emulator ?

cosmic jewel
#

yes

wraith brook
night cloak
#

I've reported it a million times, no benefit
@grim tangle i can assure you that the report will be looked into and required actions will be taken
Kindly be patient until then

cosmic jewel
#

yeah i tried that in bot commandes nothing happened some1 says the bot is down

grim tangle
#

@polar marsh Please stop the hacker. We are tired of the game. Many players decided to leave it because you did not provide protection, and you say that since the hacker started you will destroy them and they still reproduce.

#

@grim tangle i can assure you that the report will be looked into and required actions will be taken
Kindly be patient until then
@Ash.#7793 I will wait and if they don't, I will leave the game

polar marshBOT
#

@steep mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

celest shadow
#

The team that administers cheater reports receives a lot of reports daily, they would need to review and look into every report. It would be helpful if you report cheaters you encounter in the game or through the link (http://cheater-report.pubgm.cc), @grim tangle.

polar marshBOT
#

@sick stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile canopy
#

Is Pubg b-a-nned in India?

cunning imp
arctic trench
#

The download link at pubgmobile.com is not working and I won't be able to download from PlayStore as I am on a 2G network and downloading 1.9GB is impossible. When will be the site link for download is going to be available? Is there any other way to get the update?

vagrant forum
#

So I used the videos provided by @molten cedar to make a side by side comparison, and this is what I found. I know this stuff should be posted in #old but I just wanted to let you know that this actually is an issue, @spring zephyr, @night cloak.

iron prairie
#

wtf

lean ridge
#

Please been

#

Hqck

#

Hack

iron prairie
#

he has been banned i think

#

imagine sending hacks in pubgm support channel wtf

night cloak
#

@lean ridge what

polar marshBOT
#

@echo fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@vagrant forum I already told him to report that in #old

strange siren
#

Hey boys

#

last night bought RX570 4GB When im playing pubg mobile on hd or hdr

#

fps drop to 25-30

agile canopy
#

Pubgm Indian ban issue?

wraith brook
#

@agile canopy No official information yet

#

Keep eye on news

agile canopy
#

People saying its now banned pubgm_hidethepain

wraith brook
#

Not yet

strange siren
#

bunny

#

@wraith brook

arctic trench
#

@night cloak It takes to an error page when u click on download. Not working from many days.

strange siren
#

last night bought RX570 4GB When im playing pubg mobile on hd or hdr
fps drop to 25-30

#

Anyone know problem ?

celest shadow
livid siren
#

Hi this is pan I,m a Pubg Streamer I need a clarity about did pubg getting ban in india #questions

storm flumeBOT
wraith brook
#

@livid siren No official information yet

main zodiac
#

New 200mb update any bugs solved?

agile canopy
#

My friend sent me this

vagrant forum
#

@livid siren it's not banned as of now, please refer to your government's announcements regarding that.

agile canopy
#

It is I guess

wraith brook
#

@agile canopy That might be a play store error

agile canopy
#

Look at the pic SadCry

wraith brook
#

@agile canopy Pubgm is not yet banned . Keep an eye on government announcement

verbal saddle
wraith brook
#

@verbal saddle It will unlock after 3 days

verbal saddle
#

What about downloading

celest shadow
#

Try doing a routine repair and download the map/mode again, @verbal saddle.

polar marshBOT
#

@timber venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello how can I link my pubg account to phone number

strange jacinth
#

our clan leader acccount got hacked and the hacker add his second account and he promote his second account to leader and demote all co leaders and elite,anyone having this kind of issue

odd cave
#

hey is pubgm banned in india?

royal minnow
#

I transfer the skins to the M24jetarruges account of Duka02isBack my account is closed from facebook please give me the Duka02isBack account that was my account but now I am playing in the M24jetarruges account

spring zephyr
#

@royal minnow What?

elder shuttle
#

Can anyone help me to change back my region to Indonesia from India?

#

My brother accidentally changed it to india

#

I cannot change it back untill 103 days

spring zephyr
#

@strange jacinth What do you mean by got hacked?
The owner must have transferred the ownership.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @royal minnow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

strange jacinth
#

no he hack hiss account,he even change the ign and our leader cant login to his account

#

he stole our leader account ,most likely hacked his gmail

arctic axle
#

Pubg mobile ban in india.. is this news fake or real 😫 😫 😫

royal minnow
#

I transfer the skins to the M24jetarruges account of Duka02isBack my account is closed from facebook please give me the Duka02isBack account that was my account but now I am playing in the M24jetarruges account

arctic axle
#

Pubg mobile ban in india.. is this news fake or real tired_face tired_face tired_face

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @royal minnow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

royal minnow
#

Machete 2.0 help

night cloak
#

The decision depends upon the government, we can't tell anything about that, @arctic axle

uneven hatch
#

@night cloak i have got a link to xda news report about the topic of pubgms ban india.

#

The game is not banned its just under scrutiny.

#

I cant post the link here.

night cloak
#

Hello guys I need a help, how can I re-enable Facebook login, I used to login from a account which is now long lost and I want to link it with another, any suggestions ???

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@uneven hatch you'll get it when you read my previous message

vague crater
#

I have video for a hacker player how can I send it

versed helm
#

@spring zephyr bro when crew challenge will open?

rustic sentinel
#

Pubg is still banned is Pakistan

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @rustic sentinel:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

#

Hello, @vague crater!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

rustic sentinel
#

No it's still banned

#

PTA tweeted now

uneven hatch
#

Please dont spam about the india issue. It will be same like pakistan, if its gone its gone. It will depend on govt.

rustic sentinel
#

They said we will continue the ban

frosty current
#

When will Pubg mobile be a clean and equitable game environment?

wraith brook
#

@frosty current When all cheaters get reported

#

And finally banned

tardy whale
#

When new premium crate come ?

#

And premium crate or custom crate on 1 August

noble wasp
#

Is pubg ban in india

strong juniper
#

Any official news about pubg mobile getting ban in india ?

tardy whale
#

No pubg is not ban in India

raw edge
#

Pubg mobile ban in India??

noble wasp
#

@night cloak is pubg ban in india

tardy whale
#

No pubg not ban in India

polar marshBOT
#

@warm oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw edge
#

@tardy whale you are developer

tardy whale
#

No a Youtuber

sick stream
#

@polar marsh is pubg ban in india

uneven hatch
#

@raw edge read the above msgs by the mods/admins of this channel.

uncut stirrup
#

Will pubg ban in India?

gray shale
#

Why PUBGM is failing to ban Hackers permanently..Those people hacking game mode Can also Hack in app purchases then what u will do

tardy whale
#

Government will check pubg and 275 other apps, if something goes wrong in it then it will ban otherwise

vast prairie
#

Anybody here I need help

#

Can I unlink my email from Pubg mobile?

coarse otter
#

Will pubg ban in india???

polar marshBOT
#

@green belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vast prairie
#

Any mods here?

coarse otter
#

Will pubg ban in india???

gloomy relic
#

Any1

coarse otter
#

Will pubg ban in india???

tardy whale
#

@coarse otter not for now

gloomy relic
#

Who can answer my query

strong juniper
#

Any official news about pubg mobile getting ban in india ? @polar marsh

vast prairie
#

How can I unlink email from my Pubg mobile account

pure sequoia
#

@strong juniper yes

#

Time to pack up

gloomy relic
#

HDR+ extreme graphics option issue is still not fixed on my OnePlus 7 pro even after updating game it's still not available when it will be fixed @spring zephyr @lime juniper

raw edge
#

Mods

#

Admin????????

idle ember
#

Redeem shop doesn't opening

gloomy relic
#

@storm willow can u tell me something??

raw edge
#

Throw the phone@idle ember

night cloak
#

@idle ember have you updated the game?

#

@raw edge whats the issue?

storm willow
#

@gloomy relic yes ?

idle ember
#

@night cloak Yes

lime juniper
#

We are stil looking into this, @raw edge. Apologies for the inconvenience.

gloomy relic
#

@storm willow HDR+ extreme graphics issue

polar marshBOT
#

@hoary crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak @raw edge please don't bypass the chat filters

storm willow
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@gloomy relic can you record and post in #old with char ID, region and device info ?

celest narwhal
#

Is going to ban pubg in India

raw edge
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@lime juniper pubg mobile banned in India???

wraith brook
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Not yet

gloomy relic
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@storm willow recorda ss?

polar marshBOT
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@graceful stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gloomy relic
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Or a video

storm willow
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@raw edge there is no official information yet, follow Your country news/ social media