@grizzled haven
I have seen many people with this and I don't have any solution for it right now . You may contact customer service or wait for upcoming update .
#questions
wraith brook
night cloak
Is there gonna be a pmco exclusive song :/ by Alan walker (asking because this time it's not lan tournament)
grizzled haven
@wraith brook I play on 19.0
celest shadow
Please provide the support agent with the following:
-
Your UserID: Your numeric PUBG MOBILE account ID
-
A social media account that is currently linked to your PUBG MOBILE account that the hacker has no access to.
-
Both nickname of the linked social media accounts
-
The registration date of your PUBG MOBILE account.
-
First and oldest payment receipt made from your PUBG MOBILE account (Please refer to your AppStore or Google Play Store)
@little holly
wraith brook
@grizzled haven Yes problem is with this version only .
urban geode
When pubg gonn deal with all the hackers?
wraith brook
@grizzled haven Did u fallen in some free UC ads
storm flumeBOT
Hello, @urban geode!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
grizzled haven
@wraith brook nope
urban geode
So i gott report every single game?
wraith brook
@grizzled haven So how someone linked ?
urban geode
Like there’s literally 1 hacker every game that i get into...
pearl lagoon
My facebook has been hacked it was linked to my pubg account too kindly help me to unlink my account from facebook . I do have access to my account through Google .
grizzled haven
@wraith brook I don’t know when I used to play suddenly one day I returned to login page
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @pearl lagoon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
grizzled haven
Then problem started
little holly
@celest shadow thank you
spring zephyr
@grizzled haven Contact in-game customer service for your issue.
celest shadow
You are welcome, @little holly. Best of luck.
wraith brook
@spring zephyr This issue is only happening with FB linked accounts right ?
spring zephyr
Most of them got their social media account hacked. ¯_(ツ)_/¯
grizzled haven
@spring zephyr I can’t login in my account and when I contacted from login page they were discussing about other topics then closed the conversation and asked for feedback
celest shadow
It seems like most of the hacked accounts through linked social media accounts are Facebook.
wraith brook
Means it's not that safe with social media than it is with game store id
runic mauve
@celest shadow can we Buy UC from MidasBuy website is it safe?
wraith brook
@runic mauve yup it is safe
spring zephyr
@runic mauve Yes, you can. https://www.pubgmobile.com/pay
celest shadow
Yes you may, @runic mauve.
wraith brook
My one id is connected only with FB .....😨 😨
runic mauve
Thanks everyone for Help❤️
grizzled haven
@wraith brook my id is linked with fb and Apple ID I used to login with Apple ID but I don’t know how someone had access to my fb account I need help he is bullying me through bio In pubg account and he updated to newer version so I can’t login I need help
wraith brook
Only customer service team can help you
grizzled haven
@wraith brook is their new version ?
storm flumeBOT
You can contact the customer service via the game settings, @grizzled haven. Refer to subpoint 5.3 in #faq for further instructions.
wraith brook
Yes
night cloak
Some people have no brains then I guess 😂
wraith brook
Their ID is in risk
night cloak
Yuhp
little holly
@wraith brook I’m now tell the coustom service he is not answer me why?
wraith brook
They will answer . Please wait some time @little holly
storm flumeBOT
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
little holly
Ok can you help me with somethinl
celest shadow
Yes it is not recommended at all, @night cloak.
wind valley
Hey
night cloak
Ye Ik some guy in #activities legit said he used gfx and gave there I’d 😂
wind valley
I got pinged yesterday
celest shadow
Let's just hope he doesn't come here complaining he got banned, @night cloak.
wind valley
@vivid merlin where can i advertise my clan?
night cloak
😂😂
celest shadow
You're welcome!
little holly
4- Registration date of your account
5- First and Oldest payment receipt made from this account I don’t remember number 4 and 5 I don’t understand can tell me how know it 😐
wind valley
Also thanks nekoo
little holly
@celest shadow can you help me
celest shadow
Give me a moment, @little holly.
little holly
Ok sure
quasi delta
Library mode date
celest shadow
May I know which is the first social media account you linked to your PUBG MOBILE account, @little holly?
sterile mural
spring zephyr
@quasi delta July 31st.
little holly
Yes Facebook
spring zephyr
@sterile mural What's the issue?
night cloak
Don’t say he’s hacking
sterile mural
hack
night cloak
He’s not I versed them today
storm flumeBOT
Hello, @sterile mural!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
little holly
@celest shadow Facebook
celest shadow
Give me a minute, @little holly.
little holly
Ok
spring zephyr
5- First and Oldest payment receipt made from this account
@little holly Receipt of the the first and last purchases from your account.
celest shadow
Please head over to "Facebook" > **"Settings" ** > "Apps and Websites" > "Logged in with Facebook" and you will see PUBG MOBILE in the "Active" list - you may use the registration date listed there, @little holly.
vagrant forum
Check Play Store/App Store for transaction receipts.
celest shadow
If you are on Android, head over to "Google Play Store" > "Account" > "Purchase History" and fetch the first and last purchase/payment you made on PUBG MOBILE, @little holly.
celest shadow
In that case, you should search the first and last purchase you successfully made for PUBG MOBILE on your AppStore, @little holly.
storm flumeBOT
Please refer to subpoint #5.4 in #faq for further information, @little holly. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@night cloak:
celest shadow
You're welcome, @little holly.
dire lintel
When unlink option come in pubg mobile again?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @dire lintel. Once we do, we will publish further information in #news.
modest ibex
Update for AMD please 😭😭😭
dire lintel
My pubg mobile id link with gmail id i remove link for gmail but in pubg mobile it shows link who i unlink it .i want to link another gmail.
night cloak
@modest ibex That is supposed to be done from the Emulator side, for further you could contact the GameLoop server.
@dire lintel You cant unlink for now.
dire lintel
@night cloak My pubg mobile id link with facebook but i want to change email from link gmail option.
dire lintel
Ok
tepid oasis
@celest shadow still waiting!!!
leaden mural
how can I change my FB VN account to Global
night cloak
you can't
torn hawk
What is there in 9mb update
stark ingot
I had 114 uc in my account but I've left only 14uc,
I don't know how, I didn't buy anything.
Please Consider
storm flumeBOT
You can contact the customer service via the game settings, @stark ingot. Refer to subpoint 5.3 in #faq for further instructions.
spring zephyr
@torn hawk Bug fixes.
spring zephyr
@wraith brook I didn't get any, I think he/she is talking about the old one 
torn hawk
Not today day before yesterday
wraith brook
No update yesterday
wraith brook
You will get tomorrow
spring zephyr
@strong obsidian You will get it, when it will refresh. Check again tomorrow. Make sure to be in top 500 till then.
strong obsidian
Should I play or stay in here for safe ?Any suggestions plz
torn hawk
There is high ping problem please fix it
torn hawk
I have wifi but there is high ping
strong obsidian
Am I able to get 500 ,if I not play ?
wraith brook
@strong obsidian Maybe
Since there is high competition . So your rank will definitely go down . It can even go below 500
So it's preferred to keep playing till you receive the title tomorrow
agile canopy
Yes
night cloak
Please explain your issue or kindly move to discussion channels @agile canopy
stark ingot
I had 114uc in my account but I've left only 14uc,
I don't know how, I didn't buy anything.
Please Consider
storm flumeBOT
You can contact the customer service via the game settings, @stark ingot. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
why you guys didn't collab with RE3 like you did with RE2 ??
I was hoping that you'll bring zombie mode back
feedbacks and suggestions to #old ,@night cloak .
No Official news about zombie mode returning has been released yet. Please keep an eye on #news for related news in future.
Have a good day.
hollow garnet
When library mode is coming
spring zephyr
@hollow garnet July 31st.
storm flumeBOT
Hello, @night island!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
unkempt obsidian
Becuase pubg doesnt care.
night island
Definitely!
I'm not reporting from Google. I'm not reporting from the game.
@storm flume @vital sluice help me
storm flumeBOT
Hello, @split solar @night island!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
It will take some time. You will be informed when they are banned. Please be patient until then@night island
Have a good day
rugged atlas
Anybody know the date of crew challenge?
night cloak
No news about it has been released. @rugged atlas
spring zephyr
@rugged atlas No info about it yet, keep an eye on #601435356704800778.
unkempt obsidian
That's such a lie. Your system just puts them as suspicious.
polar marshBOT
@night island:
proven citrus
Hey
Question
If I factory reset my phone
And tried to login it back to pubg an other apps will it give me back my data?
iron prairie
If it's saved on your account, you can just login again and you'll have your account
iron prairie
Example your PUBGM account is linked to Google, you can just login with the same Google account and you should have everything saved
maybe except some settings
little holly
Add a phone number, they just say try it right?
iron prairie
Idk man, I'm not a staff but it should work if you login with the same accounts.
iron prairie
Login with the same number
proven citrus
Hopefully I get back discord too
iron prairie
Discord definitely works
proven citrus
Prayers be with me👍
proven citrus
O I can use my other phone
little holly
@celest shadow you here
heady pier
What are the new redeem codes of pubg ....released today.
spring zephyr
@heady pier There isn't one. You can't get redeem codes like this 
@civic glacier Can you explain your issue in detail?
heady pier
I read it on fb page...pubg is going to release redeem codes today..
civic glacier
See my peak was good till yesterday ( lean mode : hold ).
Now suddenly it is getting changed to lean mode : mixed
But if I check it in the settings it always shows in hold...
little holly
@spring zephyr do you think the coustoum server well help me and remove phone number on my account?
civic glacier
In the settings it shows that it is on hold but in the game it is in mixed form
@spring zephyr help me bruh
spring zephyr
@civic glacier Try repairing.
@little holly Why do you want to remove it?
You can't unlink at this moment.
civic glacier
@spring zephyr I already did it twice today
little holly
@spring zephyr beacuse someone open my account with his phone number his hacking my account
I change everything and his still open with he’s phone number
What I do now
@spring zephyr
hoary pond
How may I change the password for the email linked in the game not for the email?
night cloak
@little holly your facebook account was hacked?
little holly
No
night cloak
as of your report to piston.
little holly
He is hack yes but I get it back and change password
He is now open with phone number
night cloak
i see.
hoary pond
@night cloak is it? So why when I connected it I asked to enter a password?
night cloak
sorry anas.
@hoary pond my mistake. when you linked the email you entered a password .
hoary pond
@night cloak how may i change this one?
little holly
@night cloak why no one here to say me what i do now if I can unlink or remove he’s phone number
night cloak
As of now unlinking is unavailable.
Have you tried to contact ingame customer support?
@hoary pond @sand path please help him.
hoary pond
@night cloak as you know they end the conv after answering the bot questions 😂
little holly
@night cloak everything I’m ready for it He is always play with my account please the Pubg community can’t do anything or if I can’t change the number or everything
tepid oasis
@celest shadow any update?
patent geyser
i need to emulator support
tawdry finch
When is this getting fixed
celest shadow
Please contact customer service regarding your issue, @little holly.
Please use #emulator-support, @patent geyser.
tawdry finch
Is the unlinking feature available ?
celest shadow
@tepid oasis, I will ping you if I get any. Please wait patiently.
@tawdry finch, unfortunately it is not available as of now.
patent geyser
Please use #emulator-support, @patent geyser.
@celest shadow i cant find it
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @patent geyser. Revert this at any time by sending .emulator in #481204134859505684.
tepid oasis
@tepid oasis, I will ping you if I get any. Please wait patiently.
@celest shadow sure 🙂
tawdry finch
Koi reply dega
patent geyser
i cant type in emulator support .. this message shown " Your message could not be delivered because you don't share a server with the recipient or you ... " how can i fix it
granite timber
How can I get noob lobby in dayrime
manic imp
Does apps that help improve your gyro like hyer gyro bannable?
granite timber
Daytime
celest shadow
Please restart your Discord, @patent geyser.
granite timber
@celest shadow how can I get more points in duo
celest shadow
Usage of third-party applications as such may lead to a ban imposed on your PUBG MOBILE account, @manic imp.
granite timber
@lime epoch on crown lobby it's hard to get kills because there was a fear of minius
manic imp
@celest shadow ohhh alrihjt thank you
night cloak
@tawdry finch unlink is disabled for now
manic imp
Luckily i asked first
lime epoch
@granite timber thats the part of game
granite timber
@night cloak how can I fix my ping
storm flumeBOT
Please refer to subpoint 3.3 in #faq for further information, @granite timber. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
celest shadow
@manic imp, you are welcome.
lime epoch
@celest shadow are the CUSTOM crates comming tomorrow ?
tawdry finch
When is this getting fixed
@tawdry finch about this any idea ?
lime epoch
🙈🙈
tawdry finch
patent geyser
Please restart your Discord, @patent geyser.
@celest shadow it fixed than you
night cloak
@tawdry finch there is no news about it.
please keep an eye on #news for future reference.
dry fable
@tawdry finch same problem....😟
tawdry finch
Areyou able to login ?
wraith brook
Unfortunately I can't find any solution to this problem till now
Customer service may help
vagrant onyx
@quartz tinsel delete account only available for European
vagrant onyx
@quartz tinsel what code ?
quartz tinsel
I don't know English.
vagrant onyx
@quartz tinsel you cant delete account
quartz tinsel
How do I delete my account
vagrant onyx
Its not possible @quartz tinsel
quartz tinsel
why
vagrant onyx
I told you before only for European
night cloak
@quartz tinsel Unfortunately, deleting an account is not an option. Feel free to create a new account or contact the customer service to recover your old account.
night cloak
when new anti cheat relaese ?
wraith brook
@night cloak Anti cheat mechanism gets updated regularly . There is not a specific update for it.
wraith brook
@gritty lava Check ur connection
night cloak
@gritty lava use dns
gritty lava
?
night cloak
@wraith brook i every time play pubg i seen cheaters with aim hacks and magic bullet in EU servers
gritty lava
all i know is im not the only one having this issue
Even my friends and clan mates have the issue too
wraith brook
@gritty lava
Post your issues , with all information like ur region , server etc. in #old
night cloak
@gritty lava have your tried clearing cache and repairing?
gritty lava
Yeah in a span of a week ive deleted it 3 times and repaired 2 times
nothing worked
even tdm i can't play it
i spawn in with no weapons
night cloak
@night cloak
gritty lava
and can't see anyone
gritty lava
copy
wraith brook
@night cloak U need any help ?
night cloak
@wraith brook my friend does
wraith brook
Tell then
wraith brook
What's the issue ?
night cloak
He said if he has problem he will tell you guys
muted pulsar
Only sniper challenge advanced custom room join live stream TINT GAMING
Join fast
night cloak
Nvm bit a confusion
wraith brook
@muted pulsar No promotion
night cloak
Thx @night cloak
wraith brook
Please delete
kindred scarab
MïRïXïïRA
muted pulsar
@wraith brook ok sir thanks
wraith brook
👍
lime lark
I want help please ☹️
wraith brook
Tell ur problem
polar marshBOT
@lime lark:
lost prawn
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @lost prawn. Remember to read through #faq before asking questions in the support channels.
lost prawn
@wraith brook Please help me
wraith brook
@lost prawn Tell ur issue
vagrant forum
State your issue before pinging people asking for help.
polar marshBOT
@lost prawn:
celest shadow
Hello, @tepid oasis. This is a follow up to your issue, I suggest contacting customer service and ask a support agent to help resolve your email linking issue. Thank you.
night cloak
Piston as unlinking is not available as of now,
has there been any news about the customer care removing the social account linking.
celest shadow
It was not related to an unlinking of social media accounts.
night cloak
as it shows 90 days. it would be good to know if it was successful
celest shadow
He was unable to link his email since there was no password input option.
rapid owl
Move to #chat @celest shadow and @night cloak
celest shadow
As to what you mentioned, contacting the customer service is the only way to get an account unlinked in a case if the social media account that is linked to your PUBG MOBILE account is hacked. It does state that it could take upto 90 days for them to unlink it for you, and it is the only way that we are able to recommend to users who face this issue, @night cloak.
congrats on contributor by the way.
Thank you, Ash. I appreciate it!
polar marshBOT
@lunar terrace:
night cloak
you can reinstall it.
Im deeply sorry but we cant provide personal support about that issue.
please dont chat here
this channel is meant for support related issues
feel free to use#chat
Its ok
have a good day.
please report in #old @night cloak
night cloak
Please report ingame /use this link
http://cheater-report.pubgm.cc@sterile mural
sterile mural
thnx
polar marshBOT
@noble ice:
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
Isn't it your responsibility to protect your account, @vale moat
night cloak
It's still your responsibility to protect your account
vale moat
Ok sir
stable valley
polar marshBOT
@stable valley:
sand mauve
Hi , i have problem , My account in pubg, log out of himself, and when I want to log in to other berths, a message appears to me that he failed to log in, my account is linked to my phone number, and Gmail, I tried many times to log in and it did not work, but when I log in from my phone Android enters normally without problems, please solve the problem
night cloak
@stable valley contact customer support
sand mauve
can someone help me please
sand mauve
Ok
celest shadow
Can you please share me a screenshot of the issue, @sand mauve?
night cloak
sorry.
celest shadow
Worry not, @night cloak. I'll assist him.
night cloak
thank you
sand mauve
storm flumeBOT
Please refer to subpoint #4.6 in #faq for further information, @sand mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
fathom plover
Guys I need to unlink my twitter account. I linked my personal twitter but I noticed if I tried to login with it, it always creates a new pubg account but my game still shows twitter linked. I don't want to get hacked through that please...
night cloak
Unlinking is not possible as of now.@fathom plover
fathom plover
Oh not even from Pubgs end?
night cloak
Try to contact ingame customer service as they may be ok assistance able to help
fathom plover
It's just bots
wraith brook
Nope
night cloak
Contacting the customer service is the only way to get an account unlinked in a case if the social media account that is linked to your PUBG MOBILE account is hacked. It does state that it could take upto 90 days for them to unlink it for you, and it is the only way that we are able to recommend to users who face this issue,
sand mauve
Problem only in my iPhone, in my android phone everything its ok
fathom plover
@night cloak what hours are best to contact them in game? Because I never get a reply till the chat is closed
night cloak
Its the only possible way as of now.
Please understand.
@fathom plover any time will suffice.
They will ask for information related to your account. Once you have filled it, a report will be sent and the issue will be looked into.
Please remain patient until then.
Have a good day.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sterile mural. Remember to read through #faq before asking questions in the support channels.
restive elm
how to unban false ban please
polar marshBOT
@restive elm:
sterile mural
hack
storm flumeBOT
Hello, @sterile mural!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @uneven marsh. Remember to read through #faq before asking questions in the support channels.
uneven marsh
can someone gift me uc
frail void
Why didn't I get new Character voucher events?
Indian People get new character voucher events. But others country don't get character voucher events. Why?
sterile mural
I would like help to know how to report cheaters, and thanks
storm flumeBOT
Hello, @sterile mural!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@frail void regional events
sand mauve
I did everything mentioned in the answer, but now my problem has not been solved , @celest shadow
frail void
RIP PUBG
white steeple
There lot of scam message in pubg mobile global chat....
night cloak
dont mind them
frail void
@frail void regional events
@night cloak
Can we get the Character Voucher's Events?
night cloak
They are regional events@frail void
You can if there are Event's for your region.
There might be events in your region soon.
frail void
There might be events in your region soon.
@night cloak
Ok.. Lets see
white steeple
@night cloak lot of innocent will fall if we don't report.... that's easier the way cheaters phishing
tender cargo
Hello how I got pubg mobile leaks of Update news for my youtube channel
night cloak
Playing pubg mobile beta will help.
but not in terms of leaks
frail void
Hello how I got pubg mobile leaks of Update news for my youtube channel
@tender cargo
Install PUBG beta version
sand mauve
I already did everything requested here, but the problem was not solved , 😩@celest shadow
storm flumeBOT
You can contact the customer service via the game settings, @sand mauve. Refer to subpoint 5.3 in #faq for further instructions.
floral moon
@night cloak Dont west your time in CS Or re installing game, without next season update this issue will be not solved.
sand mauve
in my android i can log in normal, but in iPhone I can’t
night cloak
lot of innocent will fall if we don't report.... that's easier the way cheaters phishing
@white steeple pubg global chat is too big as to report every scam issue. Please avoid falling for such scams.
forest rock
hello poeple i have received a link on facebood supported by midasbuy does the company is offering a free gifts?
night cloak
@forest rock free gifts as uc?
floral moon
forest rock
yes
night cloak
Midas bay is not offering any free gifts other than a 10 day costume login gift
It is a scam.
Please report in facebook.
white steeple
@night cloak I believe pubg take action against these with higher priority ...coz lot of people posts mentioned here says they lost their accounts... mostly probably this will be a main cause......
sand mauve
@night cloak can u help me please :
forest rock
done
night cloak
It is every users personal responsibility to take care of their account. If their account is hacked we can only provide assistance.
If your questions are over please take
all discussions to any discussion channel.
@floral moon Try repairing the game it should fix it.
Has any of your social media account/ email been hacked?
sand mauve
👀
night cloak
I am sorry@sand mauve
white steeple
@sand mauve nobody here can help you bro....I feel sorry for you. Just send message to customer care stating what happened....(If you didn't lost your social accounts, most of the chance you will get back your account)
night cloak
@bold siren
please help@sand mauve
Issue is stated above i hope you'll look into it. Thank you
tame vale
My twitter account hacked I want unlink my twitter account plz help @pubg mobile
sand mauve
Thank you guys
night cloak
Unlinking is not possible as of now@tame vale
Please contact ingame customer service.
little needle
hi i need help
tame vale
But no use customer service I am all ready tried
night cloak
please state your issue@little needle
@tame vale it will take upto 90 days for the issue to be resolved.
Please wait until then.
tame vale
@night cloak BRO how to contect pubg mobile
little needle
when i link my pubg to email, i link with email gmail and type password and it successful ok ... now i need to change the password ... how !?
blazing saddle
@sand mauve What is the issue?
night cloak
@tame vale go to settings ingame. You can find a customer support icon
tame vale
Tq @ASH
little needle
@empty forge ok i try now ,, thanks for helping me
night cloak
Please input the correct information and wait.
Have a good day.
tame vale
Yes but how start msgs
night cloak
it is automated@tame vale
sand mauve
I cannot log in to my account, a message appears that he failed to log in, when I try from my Android device, it logs in without problems@blazing saddle
night cloak
You can see the questions once you click the customer support icon.
blazing saddle
@sand mauve Can you send a screenshot?
sand mauve
@blazing saddle
night cloak
Hi , i have problem , My account in pubg, log out of himself, and when I want to log in to other berths, a message appears to me that he failed to log in, my account is linked to my phone number, and Gmail, I tried many times to log in and it did not work, but when I log in from my phone Android enters normally without problems, please solve the problem
blazing saddle
Facing problems only on the iOS device, @sand mauve ?
sand mauve
@blazing saddle yes
tame vale
I am all ready contacted but i don't get solution plz help I want unlink
night cloak
@tame vale You should provide the details.
blazing saddle
What login methods are you using, @sand mauve ?
night cloak
The issue will be looked into and resolved within 90 days
tame vale
Where I submit details
blazing saddle
@keen terrace If it is not available in your region, it is probably a regional event.
celest shadow
Hello, @keen terrace. The event is regional based.
sand mauve
@blazing saddle gmail , phone number
keen terrace
@blazing saddle I want that event because that event carries 100 vouchers so I could buy Andy
night cloak
@tame vale go to customer support.
Select the option related to unlinking account. It will ask for details.
You can type in the details.
hollow hedge
@keen terrace use VPN, but at your own risk
blazing saddle
@sand mauve No, I mean how do you login into the game? (Facebook/Twitter/App center)
night cloak
usage of vpn is not recommended and may result in a ban.
tame vale
But my account hacked 10 days before how can i wait 90 days
blazing saddle
@keen terrace You'll have to catch flights then.
hollow hedge
i know, using it may lead to ban
night cloak
@tame vale there is no other solution to unlink mohan.
please understand.
sand mauve
@blazing saddle from phone number , or gmail
little needle
@empty forge yes its working , i changed it thank youuu
keen terrace
@hollow hedge No I can't change my region to any other for this event because I have already changed it from Pakistan so I could not be able to change it after 156 days later
blazing saddle
@sand mauve Can you show me how?
tame vale
Ok My account gone😩 😩
sand mauve
@blazing saddle video?
tame vale
Plz any other solutions
hollow hedge
@hollow hedge No I can't change my region to any other for this event because I have already changed it from Pakistan so I could be able to change it after 156 days later
@keen terrace oh I see, then last iption is to fly to the specific country
night cloak
Please wait patiently. You will get back your account back.@tame vale
blazing saddle
@tame vale Contact the customer support and wait patiently.
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @tame vale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@undone pilot:
sand mauve
@blazing saddle
keen terrace
@keen terrace oh I see, then last iption is to fly to the specific country
@hollow hedge No I live in Pakistan and the event is available for Asia region I think so but I have just changed it to US region. Because of pubg ban in Pakistan
sand mauve
From here
blazing saddle
@sand mauve Do you have any other social media linked to the game account?
night cloak
Nothing can be done as of now@keen terrace .
sand mauve
@blazing saddle no only gmail , phone number
hollow hedge
@keen terrace as I have read, the ban is now suspended and u dont have to use VPN in pakistan anymore
keen terrace
@night cloak ok guys thank you so much for your time and support
polar marshBOT
@humble trout:
blazing saddle
@sand mauve I see. Can you try linking your Facebook/Twitter by logging in via Android client, the use the same method to login via iOS later?
keen terrace
@hollow hedge > @keen terrace as I have read, the ban is now suspended and u dont have to use VPN in pakistan anymore
@hollow hedge yes after some days it'll be playable without VPN
hoary ibex
Hello I lost my a count after update 0.18.0 please recover my account is GIGSWINGS ID5257267184 I contacting with custom service thei can't help my please i need my account IF you are not bot please recover my account i miss my account only you can help my please 
No
keen terrace
@mods thank u so much for your time for understanding me on this event lesson I am now understood and leaving now
Bye bye guys thank you so much ❤️
blazing saddle
@hoary ibex What happened to your account?
hoary ibex
@ToriD lost bro on update 0.18.0
blazing saddle
What do you mean lost?
night cloak
Did you connect any social media account to your pubg account?@hoary ibex
blazing saddle
It would be helpful if you explain in detail.
sand mauve
@blazing saddle My account is already linked to Twitter, but I forgot username, if I wanted to link it to Facebook, I must delete the gmail, but I am afraid when deleting the gmail, the account will log out and then I can never log in,
hoary ibex
ToRoiD I lost my account when I unlick on google pley and i have facebook but i delete my facebook
@Ash no
night cloak
have you permanently deleted your fb account?
hoary ibex
Ash No
night cloak
was your facebook account linked to pubg?
hoary ibex
Sorry Ash yes facebook deleted i cant singin
blazing saddle
@sand mauve Oh I see. That is very unfortunate. Have you tried reinstalling the game on the iOs device? Also, do you face the issue only on mobile data/WiFi?
night cloak
Hi whenever i load pubg my friends list ALWAYS shows up empty. I reported it to customer service, they didnt do anything. I have repaired but nothing.... I really dont want to uninstall cos it will take for ever to get it again. Plz help
tired fractal
@night cloak You can fix it temporarily by entering cheer park and exiting.
wraith brook
@night cloak That's a bug which will be fixed soon
night cloak
Oh ok thx guys
sand mauve
@blazing saddle Yes, I did , No, I don't have a problem withe WiFI , or mobile data
wraith brook
👍
night cloak
Also sometimes when i load in2 livik the screen is fully black except for controls.... Is this my phone or because livik is still beta?
wraith brook
@night cloak that's another bug
hoary ibex
@ToRiD what do ? Can i recovery my account?
vagrant forum
@hoary ibex, Contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process.
sand mauve
There is another matter, I cannot log in to the phone number, via Android and iOS 😂
tired fractal
It is livik and should only be while loading the map @night cloak
ocean pilot
There is a slight input lag or touch error on Android..it got fixed and has started again..
sand mauve
Only gmail , n only from android
tired fractal
@sand mauve did you link you account with your phone number?
wraith brook
@ocean pilot Is your device's touch sensitivity OK ?
hoary ibex
@vagrant forum I now but thei can't help
sand mauve
@tired fractal yup
night cloak
@hoary ibex It will take some time
Please be patient until then.
vagrant forum
So you've permanently disabled your facebook account, @hoary ibex?
hoary ibex
@night cloak i wait 2 moth
night cloak
So you've permanently disabled your facebook account, @hoary ibex?
hoary ibex
@vagrant forum i deleted facebook
night cloak
Do you mean you deleted the app / disabled the account?
ocean pilot
@wraith brook iam not using my device for pubg first time ok.
hoary ibex
No ideleted my facebook account ever
wraith brook
@ocean pilot Ok ok just asking
vagrant forum
Then I'm sorry, your in-game account cannot be recovered.
glossy solstice
Hackerd
night cloak
please report ingame / use this link
http://cheater-report.pubgm.cc
glossy solstice
Hackers
storm flumeBOT
Hello, @glossy solstice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hoary ibex
@night cloak yes
night cloak
Please refer to the above message.
@hoary ibex sorry.
Then I'm sorry, your in-game account cannot be recovered.
hoary ibex
@night cloak thank for listening
hoary ibex
You to
night cloak
Please refer to the above message@glossy solstice
rigid valve
@glossy solstice #cheater-reports
storm flumeBOT
Hello, @glossy solstice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
tame vale
No use reporting
wraith brook
@rigid valve cheater reports is closed
@tame vale If u don't have any issue then move to another channel .
night cloak
@tame vale they do get ban, it may take some time.
tame vale
Ok
Bro my account was hacked bro I want unlink my twitter account in pubg but how?? Plz help
wraith brook
You can't unlink as of now
tame vale
Plz any solutions to unlink social media accounts
rigid valve
@glossy solstice Open the link and report
night cloak
As you have been told earlier contacting ingame customer service is the only method.@tame vale
topaz delta
@tame vale sry there is no way for now
night cloak
@rigid valve please avoid giving false information.
glossy solstice
Ty all
tame vale
I am all ready tri that method bro but no use @night cloak
finite dirge
topaz delta
@finite dirge contact in-game support
rigid valve
@night cloak i didn't give false information
night cloak
@finite dirge Please ask in #emulator-support
polar marshBOT
@finite dirge:
tame vale
Why pubg don't give in this season vaichel skin
wraith brook
@rigid valve What link ?
night cloak
@rigid valve The link which was above was for reporting cheaters.
Not for contacting customer support.
tame vale
Bro I don't get login my account
night cloak
Your issue has already been discussed and we have told you that the only solution now is to wait.
Kindly move to any discussion channel if you do not have any other issues.
Have a good day.
wraith brook
No more spamming same issue please
lunar kelp
Is there any possible way to reclaim an old account?
wraith brook
@lunar kelp You may try contacting customer service
lunar kelp
Ive lost an account to some wierd glitch and couldnt connect since the phone refused to change account
toxic mountain
Hlo how can we get redeem codes
rigid valve
@wraith brook http://cheater-report.pubgm.cc
lunar kelp
Still cant find it
rigid valve
@night cloak i know he was asking about cheater reports so i told him to use the link above
topaz delta
@toxic mountain pls move to discussion channel
toxic mountain
How can we get redeem codes officially
topaz delta
@rigid valve pls move to discussion channel
hushed hound
Do achevements count like Smg Mastery V. count In play Lab@lunar kelp @lunar kelp
@night cloak
sick shale
@toxic mountain from live streams I guess
gritty glade
Finally, conqueror 😭😥
topaz delta
@gritty glade pls move to discussion channel
gritty glade
Ok@topaz delta
wraith brook
@rigid valve Avoid providing unwanted information
topaz delta
@hushed hound only classic and arcade bro
rigid valve
@wraith brook u told me cheater reports is closed so i think that u too wanna report a hacker
topaz delta
@rigid valve pls talk in dm or discussion channels
@crisp swift pls report in emulator support
lunar kelp
The customer support isnt helpful to my situation
topaz delta
@lunar kelp That's the only way
lunar kelp
Its useless
To my situation
Its literally just a Q n A not even proper customer support
night cloak
For account-related issues, there's no alternative to customer service.
lunar kelp
Is there no way to eveb ask what gmail is connected to account so i can attempt password reset and or gmail reset?
brazen star
Hi ..
I need help
I need to remove Facebook account from my game because my Facebook account has been hacked
lunar kelp
Like i even find our my old nickname
topaz delta
@brazen star there is no way to unlink account for now
brazen star
@topaz delta what is it
night cloak
You cannot get such information from the customer service, due to privacy. They will never tell you, even if you show evidence. 😌
brazen star
@topaz delta why
lunar kelp
You are rather unnerving for an administrator
topaz delta
Read faq 2.5 @brazen star :)
brazen star
@topaz delta I read it
night cloak
Stating fact. Not sugarcoating the truth.
crisp swift
needs pubgm emulator support ling
topaz delta
@lunar kelp The solution for ur problem has been given, pls move to discussion channel
lunar kelp
No way,i cant get back all the time i spent and all the money i spent on cosmetics and battle passes
night cloak
What's your issue? Let me know and I'll tell you the exact solution, if there's any.
lunar kelp
:)
my problem is that i git logged out once and it disnt let me connect since my phone was binded to annother facebook email
Aka account
So i lost it
Now that i have a new phone
I want to get it back
I only have the nick namw wich is MRGメPinkyReos
I lost it around 7th season and i believe i was ace at tpp squads at 4th season
I also used an ios device but now im on an android device
topaz delta
@crisp swift type .emulator at bot command
night cloak
vagrant forum
So you're here trying to recover an account that was lost over a year ago
lunar kelp
Correct
floral moon
@night cloak no
night cloak
How can i get my account back?
vagrant forum
Contact in-game customer support, @night cloak.
floral moon
@night cloak i am also faced this issue last season,it will fixed by new season update
limber siren
how to unlink social account??
lunar kelp
I tried but it only gave me a useless q n a and an automatic bot that only uses the q n a
vagrant forum
Unlinking feature is disabled as of now, @limber siren.
limber siren
when coming unlink feature??
topaz delta
@limber siren I didn't got any information :)
vagrant forum
We don't have any estimated time for it's return, keep and eye on #news for upcoming updates, @limber siren.
floral moon
@night cloak your account is not banned, this is PUBGM worst ever Bug, I am also facing it since last 4days, and also faced in last season on 28th May to 7th July, wait for Season 15 Update
@night cloak and don't west your time in CS Or Re installing
sterile mural
?
topaz delta
Report hacker in game and also you can use the following link
http://cheater-report.pubgm.cc
vagrant forum
Report it in #cheater-reports when it's opened, @sterile mural. You'll need to be level 10 here on the server in order to post it there.
night cloak
@lunar kelp The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait.
night cloak
No worries, and good luck!
sterile mural
@vagrant forum I want help from developers to eliminate saboteurs
topaz delta
@sterile mural pls report them, and They will get ban :)
floral moon
4 days completed, I lost my daily UC in PRIME PLUS
velvet idol
What if my merit points become 0?
sick shale
arctic axle
I purchased 600 uc pack with 799 rs. But I didn't get uc and rs 799 is debited from my bank.. please solve my problem..
storm flumeBOT
You can contact the customer service via the game settings, @arctic axle. Refer to subpoint 5.3 in #faq for further instructions.
little holly
I want speak anyone Arabic here
sick shale
Join MENA server, you can get the link from #735483472432594994
arctic axle
Although some children play pubg very rearly , why parents stop them from playing pubg?? 😫 😫
Why pubg mobile doesn't give any rewards form rank 60 in free pass?
What a glitch..
shell sigil
Hard to reach rank 60 in free pass in most cases
arctic axle
Oo..
wraith brook
@charan singana#0587 What u want for free ?
shell sigil
Buy Elite Pass for 600UC and you'll get great items that exceed the value of 600UC.
arctic axle
I can't😩 😩
alpine brook
I'm using latest version. Then why play store saying need update?
wraith brook
@alpine brook Clear play store cache then see
@frosty current Don't ping community team
gloomy relic
Any news on the fixation of graphic issue
spring zephyr
@frosty current Use #discord, and you don't have to mention Community team for that.
gloomy relic
HDR+ extreme graphics issue
wraith brook
@gloomy relic Not yet
gloomy relic
Oh
arctic axle
Ping issue
gloomy relic
Will it come with next update
frosty current
@spring zephyr Ok.
gloomy relic
Or they will roll a separate update to fix them
alpine brook
@wraith brook still same. 154 mb update for what?
wraith brook
@alpine brook I haven't got any update like that So I am not sure about what it is for
Region ?
alpine brook
@wraith brook still same. 154 mb update for what?
N.B.: game is running smoothly
shell sigil
maybe you didnt update
alpine brook
@wraith brook I'm from Bangladesh
arctic axle
!rank
storm flumeBOT
This command is disabled in this channel, @arctic axle. Please execute the command in #481204134859505684 instead.
wraith brook
@arctic axle You in wrong channel buddy
arctic axle
Solve ping issue..
alpine brook
@shell sigil i'm using from when it come. Today i install a new rom on my mobile. Then it happening
polar marshBOT
@night cloak:
wraith brook
@arctic axle Check ur connection
arctic axle
@wraith brook
wraith brook
@alpine brook Custom rom ?
gloomy relic
@wraith brook will they fix graphics issue with next update or they will roll a separate update for fixing the graphic issue
shell sigil
If updates are available, do you want them?
It will be very good.
alpine brook
@wraith brook yes!
I use custom from 2018. Today i changed to another rom.
wraith brook
@shell sigil No one else have that update so it may be some error
@alpine brook Maybe the update is due to rom change
I am not sure though
Let it update
arctic axle
@wraith brook although my connection is good , ping is always 359- 390 in every game
frosty current
Hello there are too many cheats on the middle east server.
shell sigil
LOL
check your network
edgy olive
ME Hiko 572233906 is a hacket
wraith brook
@arctic axle Post some ss of speed test
arctic axle
@shell sigil Lol
shell sigil
The farther you are from the area where you live, the higher the ping.
wraith brook
@arctic axle It's most probably problem of ur connection . Contact ur ISP
alpine brook
@wraith brook ok. I'm updating it.
wraith brook
The farther you are from the area where you live, the higher the ping.
@shell sigil What r u saying ?????
shell sigil
ur pubg power up 👍
wraith brook
Please avoid wrong info @shell sigil
arctic axle
@shell sigil yeah!!!! 😡
storm flumeBOT
Hello, @edgy olive!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
wraith brook
@granite hinge What's the issue ?
granite hinge
im emulator
wraith brook
polar marshBOT
@granite hinge:
shell sigil
I just wanted to say that when you connect to a distant server the ping goes high.
alpine flower
What if my merit points become 0?
@velvet idol nothing you will have to play all alone until you reach 60 merit and you exp and bp earnings get reduced.
wet viper
Hello
polar marshBOT
@wet viper:
prisma heron
When is night of rock kar98 crate available ?
vale edge
Where can I get pubg mobile India discord server link
little holly
I want to talk anyone Arabic where is the server Arabic
I see many languages but now hide why
spring zephyr
@vale edge @little holly You can get those from #735483472432594994
little holly
Ok thanks
undone sable
Mods is it true the H****** remove their own reports and that's why neither they are reported and neither are they debarred from rankings? As long as I was below crown would find a few. Now they are in the plenty. Observation saftey doesn't seem to be working for them. They keep coming with Xray and the rest. What do we do? I'm totally frustrated. I've invested so much time and money in the game it's tough to leave it.
versed helm
@spring zephyr bro can you check who ping me?
storm flumeBOT
Hello, @undone sable!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
versed helm
@spring zephyr ok bro thanks
unborn lake
Hello
polar marshBOT
@unborn lake:
spring zephyr
@hoary laurel Report them in-game.
hoary laurel
I already did ,and I have video also. Plz take strict action against them like ban account and take UC back coz they earn points and take's advantages so they spoil the whole game
wraith brook
@hoary laurel Then it is devs job now
polar marshBOT
@dense pecan:
night cloak
وانا بلعب في الجيم جالي ان نت قطع جيت ادخل تاني بيقولي جالك باند 3 اشهر بسب مخالفه القواعد وانا والله ما استخدمت هاك
wraith brook
@night cloak Use English
polar marshBOT
@night cloak:
gray gate
Does the ingame reporting work?
night cloak
Yep it do works
polar marshBOT
@slate knoll:
gray gate
What is the wwebsite to report hackers
amber gale
Help
wraith brook
@gray gate
http://cheater-report.pubgm.cc
gray gate
thank you
amber gale
@night cloak help
spring zephyr
@amber gale What's the issue?
amber gale
My pubg account was hacked
spring zephyr
@amber gale Can you still access it?
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @amber gale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
amber gale
@spring zephyr yes
ebon bear
When will this mood come?
spring zephyr
@ebon bear Soon™️
amber gale
@spring zephyr they not work😔
ebon bear
@spring zephyr Some people said on August 8
spring zephyr
@crude plume We don't do that here, against the ToS.
eager igloo
When fix our account lost
ebon bear
Thanks
spring zephyr
@amber gale Check #faq 2.5 and follow the steps. Only Customer service can help you with this.
amber gale
@spring zephyr they not work
spring zephyr
@eager igloo Can you explain your issue in detail?
spring zephyr
@amber gale That's your only hope, contact CS and wait for their response.
eager igloo
I lost my account after deleted my twitter in pubg
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @eager igloo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
grand notch
#questions Release Date of Library Mode
wraith brook
@grand notch July 31
grand notch
@wraith brook But it is said that it may release on Aug 8
ebon bear
When will this mood come?
spring zephyr
@ebon bear 31st July.
ebon bear
Gun game?
wraith brook
There are rumors of ancient mode on Aug 8 . Library mode is different thing which will come 31 this month @grand notch
eager igloo
You don’t understand me
wraith brook
Both gun game and library mode will be released on July 31 st
eager igloo
I have this problem from update s13 I deleted
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @eager igloo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @fading bloom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
gloomy relic
@spring zephyr what about the hdr +extreme graphics option issue
Is anything gonna happen about that @spring zephyr
spring zephyr
@gloomy relic Your device?
spring zephyr
@gloomy relic They are aware about this, it should get fixed. Soon™️.
polar marshBOT
@torn oracle:
fading bloom
i have only that video in which he show me that i done the conqueror with hack what should i do .....! i gurantee 100% that he done his conqueror with hack
normal fulcrum
@fading bloom Be clear
spring zephyr
@fading bloom Report them in-game if you don't have a video proof of the user cheating in-game.
gloomy relic
Ok bro .but are they gonna roll a update for that or they will fix this issue in next update @spring zephyr
fading bloom
@normal fulcrum bro he also play with but i have no screen recoder that i can record his gameplay
fading bloom
@spring zephyr bro i already report him in game but now he unfriend me
manic epoch
storm flumeBOT
Hello, @manic epoch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@fading bloom Then, your job is done. They should get banned if they are cheating. Soon™️.
fading bloom
@spring zephyr bro i also play with him some matches but now he unfriend me coz he know that i will report him
tepid oasis
@celest shadow where I contact customer service?
storm flumeBOT
You can contact the customer service via the game settings, @tepid oasis. Refer to subpoint 5.3 in #faq for further instructions.
distant pawn
Where to watch pmco?
fading bloom
@wraith brook thanks bro yes i can type
versed helm
@spring zephyr bro what is a release date of Library mode ?
spring zephyr
@versed helm July 31st.
polar marshBOT
@long charm:
versed helm
@spring zephyr and bro ancient mode ?
versed helm
Ok thanks bro
astral valley
arctic axle
floral moon
if this is not a BUG, so what is this??
spring abyss
some account who playing food delivery dont have refresh mission button
arctic axle
What is this.. my game is not opening since yesterday?
Plz anyone reply
My game is not opening ..... Since yesterday
night cloak
You need to register your parents mobile number to play the game further
topaz delta
you entered that you are underage
arctic axle
But the code is not coming
You need to register your parents mobile number to play the game further
@night cloak code is not coming!!
night cloak
If so you may need to contact the in-game customer service.
@arctic axle you can do that from the login page too
arctic axle
@arctic axle you can do that from the login page too
@night cloak ok bro.. Thanks
proven citrus
@iron prairie bro thank you it works
polar marshBOT
@eternal bison:
analog trench
Helloe
Hi Sir, my Facebook Account Connected to Pubg has been disabled and it is not possible to recover that account. How can I recover my Pubg account?
tough beacon
Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
analog trench
🙄🙄🙄
mint cove
sorry
night cloak
Have you tried to contact facebook?
there is any support team ?
I assume that you have not connected any other account
@analog trench
If not, recovery is not possible and your account is lost. Im sorry
@night cloak yes?
i have a big problem
analog trench
@night cloak Yes but Facebook account recovery is not happening. Please tell me another option pls
elfin needle
Hi
night cloak
Im not part of the support team but i can help with small issues
someone hacked my account buy phishing
alpine brook
i want to download the music i listen on tent. Love this song. What’s the name?
night cloak
?on my way
alpine brook
@night cloak no. Its not
mossy axle
@alpine brook my love is on fire
analog trench
@night cloak yes
night cloak
Have you tried to recover the account?
elfin needle
Hello sir 👋
pure sequoia
Use of VPN can lead to ban?
night cloak
Can anyone tell me how to lower your weapon while in FPP??
gritty glade
India Bonus Challenge, Win 3 Chicken Dinner In A RAW.
- In this challenge we Choose other server & Start a Sqaud match then the mission is counting or not?
tough beacon
Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
analog trench
@night cloak Pls Help
night cloak
please wait
analog trench
Ok
elfin needle
When coming telsa car in global pubg
pure sequoia
@night cloak even if I don't play using VPN and just use it to collect rewards from different server?
night cloak
have you linked any other social accounts?@analog trench
tough beacon
Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
analog trench
@night cloak No only facebook
night cloak
@tough beacon please don't spam
Can anyone please tell how to lower your weapon while in FPP for better field of view??
vagrant forum
Can you please not spam, @tough beacon?
night cloak
@elfin needle there is no news about that. please keep an eye on #news
@analog trench if you are unable to recover your facebook account, then i am sorry your account is lost.
gritty glade
@night cloak even if I don't play using VPN and just use it to collect rewards from different server?
@pure sequoia
Using VPN not cause the ban of your account, but VPN usage not Recommend.
vagrant forum
Turn on dynamic holding from settings, @night cloak.
tough beacon
@vagrant forum Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
@night cloak Hi Sir, my Facebook Account Connected to Pubg has been disabled one month my personal depression now we are back in pubg and it is not possible to recover that account. How can I recover my Pubg account?
night cloak
@vagrant forum thanks for that
gritty glade
Can anyone please tell how to lower your weapon while in FPP for better field of view??
@night cloak
SETTING > basic > Enable fpp swap
night cloak
@pure sequoia No. Vpn usage may lead to ban.
hot temple
i want some help . i am not able to download maps when i click on download any resource Downloading NaN comes
night cloak
@tough beacon dont spam
vagrant forum
Repair the game client from login menu, @hot temple.
pure sequoia
@pure sequoia
Using VPN not cause the ban of your account, but VPN usage not Recommend.
@gritty glade it doesn't matter if they recommend it or not all I'm saying is that will it effect my game ID anyways?
analog trench
@night cloak I know there will be no response from Facebook covid 19 because there is no worker
night cloak
Changing ingame regions to collect rewards is not reccomended.
vagrant forum
@tough beacon, is your account linked only to Facebook? Or do you have another social media account linked to it?
night cloak
@analog trench facebook has workers as of now.
tough beacon
@night cloak hi sir what spam tell me clear meaning of spam
vagrant forum
@pure sequoia Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
hot temple
@vagrant forum Another problem that i am facing is voice chat is not working.
night cloak
dont posts the same message again and again. If you repeat then it will lead to a mute.
repairing the game will fix that@hot temple .
hot temple
@night cloak bro where can i find the option of repair?
night cloak
@hot temple you can find the repair option on login screen top right
analog trench
@night cloak Yes, but it doesn't help. Facebook account has been disabled from security check up from facebook and there is no option for me to recover the account
night cloak
Then I'm sorry your account is lost and cannot be recovered.
vagrant forum
When you start the game it's on the loading screen, @hot temple.
tough beacon
@vagrant forum am only linked my face book only and mail that's it now am linked my FB dp also coming same fb account but not recovered my account uc and outfits and my records
pure sequoia
@pure sequoia Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@vagrant forum pls i heard this rply from Error 007 like 10 times come up with more specific answer
night cloak
@pure sequoia they don't know
@night cloak Do you have access to your account currently?
vagrant forum
Your answer is right there, if you want info on it then contact the in-game customer service, @pure sequoia.
analog trench
@night cloak tell me pls
night cloak
@night cloak yes i have but hacker linked facebook and email
i spend more then 5000$
pure sequoia
Official tencent staff from Reddit told me using any VPN application to get rewards and other cool stuff from around the world is not a violation of PUBG Mobile Terms of Service.
night cloak
@night cloak i have full proof hacker still trying to recover my twitter email
vagrant forum
We never said its a violation. We just said its not recommended as we lack public information.
night cloak
@gritty glade dude I wasn't talking about FPP swap from tpp
@night cloak do you have any of your social media / email account linked now?
pure sequoia
Your answer is right there, if you want info on it then contact the in-game customer service, @pure sequoia.
@vagrant forum but they never answer in time
tough beacon
night cloak
@night cloak i have twitter linked
mortal trellis
Help
tough beacon
This is my old I'd
night cloak
Then use the customer support option ingame.@night cloak
mortal trellis
Help
vagrant forum
As you been answered already, it would better if you move over to a discussion channel, @night cloak. Thank you and have a nice day.
mortal trellis
My pubg account was hacked
night cloak
You can find an option related to account unlinking there
unlinking is not possible as of now.
mortal trellis
And iknow who is the hacker
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @mortal trellis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
mortal trellis
@night cloak help
vagrant forum
@tough beacon, can you please explain your issue clearly?
night cloak
Contacting ingame customer service is the only option available as of now.
mortal trellis
@vagrant forum and I know who is the hacker