#questions | PUBG MOBILE | Page 930

agile canopy Jul 25, 2020, 3:21 PM

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pubgm_hidethepain

wraith brook Jul 25, 2020, 3:21 PM

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@terse flare I don't faced such issue so I can't provide wrong info to you . Someone else may help

solar geode Jul 25, 2020, 3:21 PM

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@wraith brook
My WiFi is alwaus on 20 MBps constant
I have Fiber optic with 1:2 ratio business connectionas u say I had launched complain to my ISP provider
They checked all things no issues on their side
Issue arrose after current 0.19 update rolled out after 11 th July or so

chrome fox Jul 25, 2020, 3:22 PM

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I wish there will be JoJos outfit in the future... I mean banana man was a thing...

tender cargo Jul 25, 2020, 3:22 PM

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@polar marsh please close music at tents on erangle it too much disturbing

solar geode Jul 25, 2020, 3:22 PM

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@agile canopy
I have same provl5 here on ping issue
To 988 ms or so
But all they r saying it's our ISP problem
🙄🙄🙄

agile canopy Jul 25, 2020, 3:23 PM

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its just a problem for now I guess

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I was playing Gamevestment's customs

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And boom

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All got 1k ms

polar marshBOT Jul 25, 2020, 3:23 PM

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@tiny oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

white steeple Jul 25, 2020, 3:23 PM

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@solar geode bro see bro your connection speed is 20Mbps....Not 20MBps...
Your actual speed is 2.5MBps...(1MBps =8Mbps)

sick shale Jul 25, 2020, 3:23 PM

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@tender cargo -----> #old

polar marshBOT Jul 25, 2020, 3:23 PM

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@cunning plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zealous granite Jul 25, 2020, 3:24 PM

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Hi
I want login to my account today but it said your account will be banned for violating regulations.
WHY???
I don’t use any hacks or cheats
I report hackers every day but you don’t banned anyone and even in every report I said that I recorded his game that use x-ray vision
You guys don’t banned every one that spend a lot of money in game but you banned me?
I hate hacks and hackers that ruin the game
shame on you guys

📎 SharedScreenshot.jpg

chrome fox Jul 25, 2020, 3:24 PM

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Geez, what's wrong with gfx tools? It just a graphic, everyone wants a good graphics

storm flumeBOT Jul 25, 2020, 3:24 PM

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Use of unauthorized third-party software or methods, @chrome fox, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

solar geode Jul 25, 2020, 3:24 PM

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@lime juniper bro I don't tag you usually
But this Ping problem on Asia server is Hammering my And other players Game play experience
Please please solve it on priority basis 🤓🤓

gloomy dagger Jul 25, 2020, 3:24 PM

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Any solution for tents music ?

chrome fox Jul 25, 2020, 3:24 PM

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So, gfx tools is illegal?

storm flumeBOT Jul 25, 2020, 3:24 PM

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Use of unauthorized third-party software or methods, @chrome fox, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Jul 25, 2020, 3:24 PM

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@zealous granite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chrome fox Jul 25, 2020, 3:25 PM

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Fine then.

gloomy dagger Jul 25, 2020, 3:25 PM

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Any solution for tents music ?

chrome fox Jul 25, 2020, 3:25 PM

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Everyone loves good graphics, don't they?

agile canopy Jul 25, 2020, 3:25 PM

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@chrome fox Try tuning some options in developer mode

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That is legal I guess

chrome fox Jul 25, 2020, 3:26 PM

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Why it's prohibited? It's not even a cheat

solar geode Jul 25, 2020, 3:26 PM

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@white steeple
I mentioned my ratio is 1:2
So it's around 20 MBPS fr surfing and 15 MBPS fr downloading

vagrant forum Jul 25, 2020, 3:26 PM

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@chrome fox its prohibited because it modifies the game files, which violates the game's ToS.

agile canopy Jul 25, 2020, 3:27 PM

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What about my isse pubgm_hidethepain

chrome fox Jul 25, 2020, 3:27 PM

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Oh, I see...

agile canopy Jul 25, 2020, 3:27 PM

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issue*

chrome fox Jul 25, 2020, 3:27 PM

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My only issue... Sparkling costume in the middle of battlefield... But it's fine

vagrant forum Jul 25, 2020, 3:27 PM

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Are you facing high ping even on classics, @agile canopy?

agile canopy Jul 25, 2020, 3:27 PM

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I dont know about that

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But

solar geode Jul 25, 2020, 3:27 PM

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@white steeple
What u r mentioning is 1:8 ratio
I know my Stuff. Have been working in this fr more than 8 yes now

agile canopy Jul 25, 2020, 3:27 PM

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We were playing just a normal room

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There were like only 35 people playing and boom all got very high pings

vagrant forum Jul 25, 2020, 3:28 PM

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Rooms do have high ping issues some times.

agile canopy Jul 25, 2020, 3:28 PM

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So is it normal

feral basalt Jul 25, 2020, 3:28 PM

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Rooms do have high ping issues some times.
@vagrant forum yea

agile canopy Jul 25, 2020, 3:28 PM

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I have never faced that in the past

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@feral basalt Hmm

vagrant forum Jul 25, 2020, 3:28 PM

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The servers are working fine, probably just the issue of that room.

solar geode Jul 25, 2020, 3:29 PM

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@vagrant forum
Every one is having this ping issue on Asia Servers in rooms as well as normal servers 😣😣

agile canopy Jul 25, 2020, 3:29 PM

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@feral basalt Am Praanesh

vagrant forum Jul 25, 2020, 3:29 PM

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Do you consider yourself as everyone?

feral basalt Jul 25, 2020, 3:29 PM

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We were playing rooms and everyone had 968ms, crazy

agile canopy Jul 25, 2020, 3:29 PM

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No

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It was me

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him

feral basalt Jul 25, 2020, 3:29 PM

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Nope but everyone on stream was saying that they have ping issues

agile canopy Jul 25, 2020, 3:29 PM

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and everyone else

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GV too

vagrant forum Jul 25, 2020, 3:29 PM

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Well you can move over to a discussion channel now if you don't have any more queries.

agile canopy Jul 25, 2020, 3:29 PM

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The host I mean

vagrant forum Jul 25, 2020, 3:30 PM

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Please don't flood this chat with normal discussions.

torpid sandal Jul 25, 2020, 3:30 PM

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are the serveers down or something ?

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what's up with the game ?

vagrant forum Jul 25, 2020, 3:30 PM

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The servers are working absolutely fine.

torpid sandal Jul 25, 2020, 3:31 PM

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i was in a classic game and the ping just spiked to everyone lol and everyone bugged

agile canopy Jul 25, 2020, 3:31 PM

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Yes same issue

solar geode Jul 25, 2020, 3:32 PM

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@torpid sandal spiked u mean to say

night cloak Jul 25, 2020, 3:32 PM

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Teammate Sound Glitch In Lobby How Can Fix

torpid sandal Jul 25, 2020, 3:33 PM

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auto correction @solar geode

solar geode Jul 25, 2020, 3:34 PM

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@vagrant forum
I have reported same issue with proof to Mav moderator
But issue has not been solved 😵😵

mystic ember Jul 25, 2020, 3:35 PM

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Hi i have seen to many people selling hacks of game on TikTok and insta is any way to stop them

agile canopy Jul 25, 2020, 3:36 PM

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📎 Screenshot_20200725-203514.png

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So this was the problem

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pubgm_hidethepain

silent acorn Jul 25, 2020, 3:40 PM

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@mystic ember Use: http://cheater-report.pubgm.cc/

rough trellis Jul 25, 2020, 3:40 PM

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@mystic ember report those MTF

pale wadi Jul 25, 2020, 3:41 PM

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how does one change the pubgm username?

mossy kelp Jul 25, 2020, 3:41 PM

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Too many people teaming up in KRJP/FPP/Duo

agile canopy Jul 25, 2020, 3:41 PM

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how does one change the pubgm username?
@pale wadi rename card

pale wadi Jul 25, 2020, 3:41 PM

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oh i dont have one but ok 😦

agile canopy Jul 25, 2020, 3:41 PM

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You can buy it

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for uc

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@pale wadi

pale wadi Jul 25, 2020, 3:42 PM

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oh im a free to play person i dont spend money on games

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oh wel

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have a good day guys

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cyaa

agile canopy Jul 25, 2020, 3:43 PM

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👋🏼

silent acorn Jul 25, 2020, 3:43 PM

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@pale wadi It's only cost 180 uc.

pale wadi Jul 25, 2020, 3:43 PM

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i dont pay money on games tho

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@silent acorn

silent acorn Jul 25, 2020, 3:43 PM

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So you can create new account

agile canopy Jul 25, 2020, 3:43 PM

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I know something

grim helm Jul 25, 2020, 3:43 PM

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@silent acorn 3$ its two weeks of food for me, ahahahha

pale wadi Jul 25, 2020, 3:44 PM

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ive been playing for 1 and a half years im not losing that progress @silent acorn

heavy vortex Jul 25, 2020, 3:44 PM

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please move to #chat or #pubg-mobile for having conversations

marsh jewel Jul 25, 2020, 3:46 PM

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Hi

storm flumeBOT Jul 25, 2020, 3:46 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @marsh jewel. Remember to read through #faq before asking questions in the support channels.

low fox Jul 25, 2020, 3:47 PM

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When is Pharoah character going to be launched? Anyone, any idea?

agile canopy Jul 25, 2020, 3:47 PM

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My issue?

storm flumeBOT Jul 25, 2020, 3:47 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @low fox. Remember to read through #faq before asking questions in the support channels.

eternal cobalt Jul 25, 2020, 3:47 PM

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I started getting frame drops in my iPad 2017 version after the mad miramar update

agile canopy Jul 25, 2020, 3:47 PM

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High ping problem

eternal cobalt Jul 25, 2020, 3:47 PM

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Which I wasn’t getting before I have been playing from many seasons but season 13 I got many frame drops and it still continues to happen and because of it I mostly die

spring zephyr Jul 25, 2020, 3:48 PM

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@agile canopy If you are recently facing high ping issues, then please fill the form in #news. Refer to https://discordapp.com/channels/393088095840370689/481197473403240451/735129668646076487

storm flumeBOT Jul 25, 2020, 3:49 PM

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Please refer to subpoint 4.9 in #faq for further information, @eternal cobalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

heavy vortex Jul 25, 2020, 3:49 PM

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@low fox soon.. keep an eye on #news for further updates

low fox Jul 25, 2020, 3:49 PM

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@heavy vortex thank you!!

wraith brook Jul 25, 2020, 3:50 PM

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@heavy vortex What is pharoah character ?

heavy vortex Jul 25, 2020, 3:51 PM

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the Ancient Egypt mode (don't know name correctly) it has

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I don't think it's a character(not sure)

wraith brook Jul 25, 2020, 3:52 PM

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So why u told him soon ? facepalmpubgm

heavy vortex Jul 25, 2020, 3:52 PM

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#pubg-mobile to have conversation

surreal basalt Jul 25, 2020, 3:52 PM

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will PUBGM run smoothly on 4gb ram phones? talking about redmi note 8

low fox Jul 25, 2020, 3:52 PM

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Some leaks say pubg is going to get a new character along with Carlo, Sara and Andy right?

heavy vortex Jul 25, 2020, 3:53 PM

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don't know anything about leaks.. Official pubg news are shown here #news

wraith brook Jul 25, 2020, 3:53 PM

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@surreal basalt Ram doesn't matter that much . Processor does

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@surreal basalt With redmi note 8 you can only get below settings
Smooth - High
Balanced - Medium

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It's all about processors

frosty current Jul 25, 2020, 3:54 PM

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The new system of the game, the more you can escape from Cheats, the more points you can get and the second you can finish the game. 😡😡😡😡

trim plover Jul 25, 2020, 3:55 PM

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Does anyone know how to fix gyroscope delay in any android device dm me if u know ty

wraith brook Jul 25, 2020, 3:55 PM

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@trim plover That's a device problem

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Gyroscope isn't good on ur device maybe

trim plover Jul 25, 2020, 3:56 PM

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ye

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So many android devices wit dame problem

storm flumeBOT Jul 25, 2020, 3:58 PM

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Hello, @frosty current!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

hollow mountain Jul 25, 2020, 3:58 PM

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Hello guys i really need Tipps how can i get my Account Back???

spring zephyr Jul 25, 2020, 3:58 PM

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@hollow mountain How did you lost it?

hollow mountain Jul 25, 2020, 3:59 PM

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I deleted pubg and when i Download it again the Account wasnt there... I loged in with guest Account

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Yeah i really had sooo much stuff

spring zephyr Jul 25, 2020, 4:00 PM

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@hollow mountain You can't recover Guest accounts.

hollow mountain Jul 25, 2020, 4:00 PM

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Yes

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My Name in Pubg is Lorenzxd

wraith brook Jul 25, 2020, 4:01 PM

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@hollow mountain That's why it is said to link account with social media platform

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Guest accounts can't be recovered after once deleted

hollow mountain Jul 25, 2020, 4:02 PM

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I started playing pubg after 3 days after release and after that i noicted i made a mistake....

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Urrrrrhhhh

spring zephyr Jul 25, 2020, 4:04 PM

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@night cloak What's the issue?

acoustic lodge Jul 25, 2020, 4:04 PM

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Is it ok to use vpn?

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Would it cause any problems?

trim plover Jul 25, 2020, 4:04 PM

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Does anyone know how to fix gyroscope delay in any android device dm me if u know the

wraith brook Jul 25, 2020, 4:04 PM

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@acoustic lodge Usage of VPN is not recommended

vagrant forum Jul 25, 2020, 4:04 PM

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Just ping him and say it, he'll read it when he's online, @night cloak.

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@acoustic lodge Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

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@trim plover Gyroscope delay is a hardware issue of the device, you can't fix it.

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May I know your device?

polar marshBOT Jul 25, 2020, 4:06 PM

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@dry raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

acoustic lodge Jul 25, 2020, 4:08 PM

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My mic is not working

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Guess its my internet

spring zephyr Jul 25, 2020, 4:09 PM

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@acoustic lodge Are you using WiFI or Mobile data?

mystic lava Jul 25, 2020, 4:09 PM

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Hello is there an admin to help me with Uc purchased issues

celest shadow Jul 25, 2020, 4:09 PM

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@night cloak, you are welcome!

acoustic lodge Jul 25, 2020, 4:09 PM

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Wifi

spring zephyr Jul 25, 2020, 4:09 PM

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@acoustic lodge Change your DNS, refer to #faq 4.5
It should fix the mic glitch.

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@mystic lava Can you explain your issue?

vagrant forum Jul 25, 2020, 4:09 PM

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For purchase related issues you'll have to contact the in-game customer service, @mystic lava.

celest shadow Jul 25, 2020, 4:10 PM

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Super glad it worked and it helped, @night cloak. Enjoy the game!

polar marshBOT Jul 25, 2020, 4:11 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mystic lava Jul 25, 2020, 4:13 PM

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@spring zephyr have purchased through razer like i always do 50 +50 dollar to have 8400 uc (3500uc +700 bonus)x2 and the transaction information says it is successful and everything is normal but didn't get my uc ,i raised tickets pubg support and they say they are sorry and asked me for the uc and bonus like 5 days ago but no response sense then

polar marshBOT Jul 25, 2020, 4:13 PM

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@warm fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jul 25, 2020, 4:14 PM

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@mystic lava Midasbuy?

mystic lava Jul 25, 2020, 4:15 PM

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@spring zephyr exactly and raised a ticket for them and they say transaction is successful

spring zephyr Jul 25, 2020, 4:15 PM

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@mystic lava For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

help@midasbuy.com

mystic lava Jul 25, 2020, 4:15 PM

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@spring zephyr i can share u the screenshot in dm if u don't mind

spring zephyr Jul 25, 2020, 4:16 PM

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Contact them.

polar marshBOT Jul 25, 2020, 4:17 PM

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@umbral spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mystic lava Jul 25, 2020, 4:17 PM

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@spring zephyr sir they say everything is ok but still no uc in my account i already tried to contact them

low wave Jul 25, 2020, 4:21 PM

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Back to back 3 matches killed by hackers

storm flumeBOT Jul 25, 2020, 4:22 PM

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Hello, @low wave!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wraith brook Jul 25, 2020, 4:23 PM

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UC transaction can take time

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Upto 24h

fiery echo Jul 25, 2020, 4:24 PM

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Can i download PUBG KR at game loop ?

spring zephyr Jul 25, 2020, 4:25 PM

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@fiery echo Ask in #emulator-support pubgm_hidethepain

fiery echo Jul 25, 2020, 4:25 PM

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thanks

mystic lava Jul 25, 2020, 4:27 PM

#

@wraith brook i am in my 5th day buddy

wraith brook Jul 25, 2020, 4:27 PM

#

Hmm . Contact midasbuy support

lethal blade Jul 25, 2020, 4:28 PM

#

Why does the servers crash?

wraith brook Jul 25, 2020, 4:28 PM

#

@lethal blade Which server ?

mystic lava Jul 25, 2020, 4:28 PM

#

I always charge with greater amounts and it is always comes in the same second i purchase

lethal blade Jul 25, 2020, 4:28 PM

#

Europe erangel vikendi

#

My whole squad crashed and people died to zone

wraith brook Jul 25, 2020, 4:28 PM

#

Post in #old

tribal mango Jul 25, 2020, 4:32 PM

#

Please anyone tell me that how can i remove my fb account in pubg game???

wraith brook Jul 25, 2020, 4:32 PM

#

@tribal mango You can't unlink ur account at the moment

#

It is currently closed

tribal mango Jul 25, 2020, 4:33 PM

#

Ohh when it will open do u have any idea about it??

wraith brook Jul 25, 2020, 4:33 PM

#

No information when it will be open again

brittle pawn Jul 25, 2020, 4:34 PM

#

Is there an update of when a device will finally get an Extreme FPS option? Because, funny as it sounds, I have a Snapdragon 730G... and yet no Extreme FPS, even in Smooth Graphics

tribal mango Jul 25, 2020, 4:34 PM

#

My previous acc was hacked by someone through facebook so... I linked to my new fb with new id now iam afride can anyone hack my pubg becz spending money on it.......

wraith brook Jul 25, 2020, 4:35 PM

#

@brittle pawn That processor doesn't support extreme

brittle pawn Jul 25, 2020, 4:35 PM

#

Thank you> @brittle pawn That processor doesn't support extreme
@wraith brook

wraith brook Jul 25, 2020, 4:36 PM

#

👍

storm flumeBOT Jul 25, 2020, 4:40 PM

#

Please refer to subpoint 2.5 in #faq for further information, @tribal mango. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

prisma matrix Jul 25, 2020, 4:40 PM

#

Hello guys, I have a problem where my aim gets yanked while im trying to control my recoil with hand, issue doesnt happen if i do so with gyro only. I'm using note 10+ with extreme fps and lowest graphics. I want to also point out that the issue does not happen on my iphone x

storm flumeBOT Jul 25, 2020, 4:42 PM

#

Hello, @loud portal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Jul 25, 2020, 4:42 PM

#

@prisma matrix Can you explain your issue in detail?

prisma matrix Jul 25, 2020, 4:45 PM

#

I have video to clarify more but it's like this, when im pulling the aim down to control the recoil my aim randomly gets pulled down much harder than im trying to pull and goes back to normal control and it happens over and over despite the fact that i keep on pulling down at the same rate. Makes it inconsistent

night cloak Jul 25, 2020, 4:47 PM

#

@prisma matrix post that in #old

loud portal Jul 25, 2020, 4:48 PM

#

@prisma matrix clean ur phone

wraith brook Jul 25, 2020, 4:49 PM

#

@loud portal Avoid unnecessary info

prisma matrix Jul 25, 2020, 4:49 PM

#

Already did, didnt help

loud portal Jul 25, 2020, 4:50 PM

#

@wraith brook I'm sorry

#

But this is on the topic

#

🙃

wintry storm Jul 25, 2020, 5:21 PM

#

My clan got hacked pls help

polar marshBOT Jul 25, 2020, 5:21 PM

#

@dawn scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jul 25, 2020, 5:22 PM

#

@wintry storm Can you explain your issue in detail?

wintry storm Jul 25, 2020, 5:22 PM

#

I didn't give anyone co leader or leader but clan got hack by someone else who isn't my clan

#

He joined and kicked everyone from the clan

#

Including leader and co leader

#

Pls help

spring zephyr Jul 25, 2020, 5:23 PM

#

@wintry storm The leader must have transferred ownership.

wintry storm Jul 25, 2020, 5:23 PM

#

@spring zephyr I am the leader and I didn't transfer my role

celest shadow Jul 25, 2020, 5:24 PM

#

Are you sure no one else has access to your account, @wintry storm?

wintry storm Jul 25, 2020, 5:24 PM

#

No one can access

zealous turret Jul 25, 2020, 5:24 PM

#

guys plz don't click any links

wintry storm Jul 25, 2020, 5:24 PM

#

My account

zealous turret Jul 25, 2020, 5:24 PM

#

its called phishing

#

its all scams

celest shadow Jul 25, 2020, 5:24 PM

#

Please take a screenshot of the logs of the clan, @wintry storm.

wintry storm Jul 25, 2020, 5:24 PM

#

Double verification is on

#

He removed me

storm flumeBOT Jul 25, 2020, 5:24 PM

#

You can contact the customer service via the game settings, @wintry storm. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow Jul 25, 2020, 5:25 PM

#

Unfortunately, there is nothing we can do about your issue. Please contact customer service regarding this, you may refer to the message above, @wintry storm.

wraith brook Jul 25, 2020, 5:27 PM

#

How can ANOTHER GUY kick the leader ??? I have seen kicking all members but not leader .

#

And when he joined the clan , does he got any role ?

wintry storm Jul 25, 2020, 5:28 PM

#

I don't know what's happening , I guy is co leader and now he unfriend me from all faltform.

wraith brook Jul 25, 2020, 5:28 PM

#

@wintry storm The guy was Co leader ?

#

Who kicked

wintry storm Jul 25, 2020, 5:28 PM

#

I know leader is another guy

#

That Guy not in server

celest shadow Jul 25, 2020, 5:29 PM

#

Please move to a discussion channel, @wintry storm @wraith brook. Thank you.

wraith brook Jul 25, 2020, 5:29 PM

#

@celest shadow Tell me how someone can kick the leader ?????

#

It's not possible till leader's id is in different hand

stuck kindle Jul 25, 2020, 5:30 PM

#

When will crew challenge starts

rapid condor Jul 25, 2020, 5:32 PM

#

My Pubg Account was hacked by some one..And the hacker unlink Facebook and link with her social media..and my Facebook account Disable. please help me to recover my account

#

Please help me..My character id is 5236919633

#

Please check the location also .My account hasbeen hacked in Morning.

storm flumeBOT Jul 25, 2020, 5:33 PM

#

Please refer to subpoint 2.8 in #faq for further information, @rapid condor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ashen kernel Jul 25, 2020, 5:36 PM

#

Can someone help me

storm flumeBOT Jul 25, 2020, 5:36 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @ashen kernel. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 25, 2020, 5:36 PM

#

@ashen kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rapid condor Jul 25, 2020, 5:39 PM

#

Please help me

#

My account was hacked.please help me

barren bobcat Jul 25, 2020, 5:40 PM

#

@storm flume i was killed by a hacker in pmco matches i even have proofs

rapid condor Jul 25, 2020, 5:40 PM

#

Help me please

storm flumeBOT Jul 25, 2020, 5:41 PM

#

Please refer to subpoint 2.8 in #faq for further information, @rapid condor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jul 25, 2020, 5:42 PM

#

@barren bobcat Check pinnes messages in #pmco (Point 4.1)

tawny trail Jul 25, 2020, 5:43 PM

#

How do I get my guest account back🤦‍♂️🤦‍♂️?

spring zephyr Jul 25, 2020, 5:43 PM

#

@tawny trail You can't.

tawny trail Jul 25, 2020, 5:43 PM

#

Why

storm flumeBOT Jul 25, 2020, 5:43 PM

#

Please refer to subpoint 2.1 in #faq for further information, @tawny trail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tawny trail Jul 25, 2020, 5:43 PM

#

I have all formation of my account

#

Wtf Pubg support very bad

night cloak Jul 25, 2020, 5:45 PM

#

ok

#

read that bot message

tawny trail Jul 25, 2020, 5:46 PM

#

I like call of duty because the support is good

night cloak Jul 25, 2020, 5:46 PM

#

you're free to move if you dont like the support. 🙂

keen barn Jul 25, 2020, 5:48 PM

#

i lost my facebook related to my pubg account but its still linked to a twitter and phone number, is there any way pôssible to unlink the facebook ?

night cloak Jul 25, 2020, 5:49 PM

#

The unlinking feature is disabled atm,@keen barn .

lucid breach Jul 25, 2020, 5:53 PM

#

Can I connect pubg mobile account-Facebook with Gmail..
Without any problem with same I'd

tawny trail Jul 25, 2020, 5:53 PM

#

@night cloak you admin?

night cloak Jul 25, 2020, 5:53 PM

#

Moderator

#

@lucid breach what was the issue

lucid breach Jul 25, 2020, 5:54 PM

#

My Facebook account was hacked but still pubg mobile account is going on...

storm flumeBOT Jul 25, 2020, 5:55 PM

#

Please refer to subpoint #2.8 in #faq for further information, @lucid breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tawny trail Jul 25, 2020, 5:55 PM

#

I sent message to customer inside the game and got my information and told me wait?

lucid breach Jul 25, 2020, 5:55 PM

#

Can I connect Facebook with Gmail without any problem?

vagrant forum Jul 25, 2020, 5:58 PM

#

@lyric geyser you can report pmco cheaters over on this email, PUBGMOBILE_ESPORT@tencentgames.com

tawny trail Jul 25, 2020, 5:58 PM

#

📎 1574005174030.jpg

#

@vagrant forum can you help me

lyric geyser Jul 25, 2020, 5:59 PM

#

Thank you Sir/Ma'am.

tawny trail Jul 25, 2020, 5:59 PM

#

Any one help me 🤦‍♂️🤦‍♂️

nova rapids Jul 25, 2020, 5:59 PM

#

@lyric geyser what's your problem?

tawny trail Jul 25, 2020, 6:00 PM

#

I have a big problem 🤦

night cloak Jul 25, 2020, 6:00 PM

#

@tawny trail I guess you're already been answered

tawny trail Jul 25, 2020, 6:01 PM

#

But customer service in the game told me I could get my account back

lyric geyser Jul 25, 2020, 6:01 PM

#

Sir/Ma'am Nekoo solved the problem. Thanks for asking

night cloak Jul 25, 2020, 6:02 PM

#

Refer #faq 2.1 and 2.2

nova rapids Jul 25, 2020, 6:02 PM

#

please refer to this
#faq message @tawny trail

tawny trail Jul 25, 2020, 6:03 PM

#

I've another question

polar marshBOT Jul 25, 2020, 6:04 PM

#

@tawny trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

summer cedar Jul 25, 2020, 6:05 PM

#

Hack reported

#

Please help

bold siren Jul 25, 2020, 6:05 PM

#

With?

uneven marsh Jul 25, 2020, 6:05 PM

#

guys

topaz delta Jul 25, 2020, 6:06 PM

#

@summer cedar can you pls tell me ur issue

storm flumeBOT Jul 25, 2020, 6:07 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @uneven marsh. Remember to read through #faq before asking questions in the support channels.

glad wedge Jul 25, 2020, 6:24 PM

#

Hi

polar marshBOT Jul 25, 2020, 6:24 PM

#

@glossy hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager spear Jul 25, 2020, 6:25 PM

#

@P_W_BOTHA yes it was available

@desvcs#6042
Can you tell me when it was available & the source? Also does the PLAYERUNKNOWN'S Trench Coat come in and Lucky Air Drops on Monday, Wednesday and Friday? I have so far seen the Prowler set & Armed Maid set but not the Trench Coat?

📎 IMG-20200720-WA0008.jpg 📎 IMG-20200722-WA0007.jpg

night cloak Jul 25, 2020, 6:25 PM

#

Teammate Sound Glitch In Lobby How To Fix

nova rapids Jul 25, 2020, 6:27 PM

#

@eager spear no one really knows

primal saffron Jul 25, 2020, 6:27 PM

#

do remove group photo option nobody asked or wants that nonsense

glad wedge Jul 25, 2020, 6:29 PM

#

A youtuber had kill me in the game a Through the smoke and i have a video how he had killed me

nova rapids Jul 25, 2020, 6:32 PM

#

@glad wedge if u think the player was cheating and u have clear evidence report here : http://cheater-report.pubgm.cc

night cloak Jul 25, 2020, 6:33 PM

#

Anyone Can Answer My Question Teammate Sound Glitch In Lobby How To Fix

#

Sometime Teammate Sound Not Coming In Classic Match

#

Why Anyone Can't Answer My Question

weak ridge Jul 25, 2020, 6:39 PM

#

@night cloak this will help you bro!

night cloak Jul 25, 2020, 6:39 PM

#

Hi, How can I delete a disabled Facebook account from the PUBG game

spring zephyr Jul 25, 2020, 6:39 PM

#

@night cloak It's a bug, restarting the game fixes it sometimes.

#

@night cloak At this moment, you can't.

night cloak Jul 25, 2020, 6:40 PM

#

Why?

spring zephyr Jul 25, 2020, 6:40 PM

#

The unlinking feature is disabled. So, you can't.

weak ridge Jul 25, 2020, 6:41 PM

#

@spring zephyr if I create a new account and link in to my current ac. There'll be no issues right?

gusty acorn Jul 25, 2020, 6:42 PM

#

Is the song which is played in the camp copyrighted?

spring zephyr Jul 25, 2020, 6:42 PM

#

@weak ridge You can't do that.

#

@gusty acorn I think it is.

gusty acorn Jul 25, 2020, 6:42 PM

#

Thanks for the info

weak ridge Jul 25, 2020, 6:43 PM

#

@spring zephyr currently I'm on my gmail ac. So I can't link to any ac right

spring zephyr Jul 25, 2020, 6:44 PM

#

@weak ridge If the social media account is already linked to a PUBGM account, then you can't like it to another PUBGM account.

weak ridge Jul 25, 2020, 6:44 PM

#

@spring zephyr Got your point. Thanks dear!

frigid depot Jul 25, 2020, 6:46 PM

#

The game is literally unplayable

night cloak Jul 25, 2020, 6:47 PM

#

@spring zephyr Why Answer Late

spring zephyr Jul 25, 2020, 6:47 PM

#

@frigid depot Can you explain your problem?

frigid depot Jul 25, 2020, 6:48 PM

#

I try a game , then I die to cheaters, I go back to the lobby. I start another one, and I die to cheaters again. I go back to the lobby and it keeps going

storm flumeBOT Jul 25, 2020, 6:49 PM

#

Hello, @frigid depot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Jul 25, 2020, 6:52 PM

#

@west canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

summer cobalt Jul 25, 2020, 6:53 PM

#

Hello!
Few months ago I won a room which was for UC and I got the 600UC from the streamer and after a while I tried to buy UC to play for M4 lizard skin and once I bought UC, It took away all my UC and said payment deducation information and it takes all the UC I try to buy, I need help because customer services never help me!

📎 Screenshot_20200725-175239_PUBG_MOBILE.jpg

short eagle Jul 25, 2020, 6:54 PM

#

@summer cobalt customer service is your only hope try contacting them again

summer cobalt Jul 25, 2020, 6:55 PM

#

@short eagle My friend I always try to talk to them and post evidences of me buying from Google pay and then they say that I bought from something unfair and closes the complaint.

#

I'm really pissed off this and I hardly buy the royale pass

spring zephyr Jul 25, 2020, 6:56 PM

#

@summer cobalt From where did the person bought the UC?

summer cobalt Jul 25, 2020, 6:56 PM

#

@spring zephyr I don't know, he is a streamer and I won his room

#

And since then I couldn't buy any UC in my account.

spring zephyr Jul 25, 2020, 6:57 PM

#

Maybe, he purchased from unofficial sources. You can contact in-game customer service for further info.

summer cobalt Jul 25, 2020, 6:58 PM

#

My friend I always try to talk to them and post evidences of me buying from Google pay and then they say that I bought from something unfair and closes the complaint.
@spring zephyr

spring zephyr Jul 25, 2020, 6:58 PM

#

That's your answer.

#

The reply from the CS, read it carefully.

summer cobalt Jul 25, 2020, 6:59 PM

#

Well I'll try again and hope it works.

solemn void Jul 25, 2020, 7:00 PM

#

hello i need to contact support

polar marshBOT Jul 25, 2020, 7:04 PM

#

@solemn void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

errant flare Jul 25, 2020, 7:07 PM

#

i need support

#

is anybody there

storm flumeBOT Jul 25, 2020, 7:07 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @errant flare. Remember to read through #faq before asking questions in the support channels.

humble gulch Jul 25, 2020, 7:16 PM

#

Need help

storm flumeBOT Jul 25, 2020, 7:17 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @humble gulch. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 25, 2020, 7:17 PM

#

@humble gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gloomy bobcat Jul 25, 2020, 7:20 PM

#

Сможете помочь

📎 image0.png

polar marshBOT Jul 25, 2020, 7:20 PM

#

@gloomy bobcat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

remote parcel Jul 25, 2020, 7:22 PM

#

hii

#

any supporter??

sick shale Jul 25, 2020, 7:23 PM

#

State your problem

modern stratus Jul 25, 2020, 7:24 PM

#

Next update

night cloak Jul 25, 2020, 7:24 PM

#

heloo anyone there

modern stratus Jul 25, 2020, 7:24 PM

#

Erangle 2.0

sick shale Jul 25, 2020, 7:25 PM

#

@cyan latch --> #emulator-support

polar marshBOT Jul 25, 2020, 7:27 PM

#

@solid sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique nimbus Jul 25, 2020, 7:27 PM

#

I how do i unlink my account please guide me

polar marshBOT Jul 25, 2020, 7:28 PM

#

@karmic wolf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale Jul 25, 2020, 7:28 PM

#

@unique nimbus you can't

unique nimbus Jul 25, 2020, 7:29 PM

#

@polar marsh you should bring such update now I can’t unlink my account ):

remote parcel Jul 25, 2020, 7:29 PM

#

hi

#

anyone can help me?

storm flumeBOT Jul 25, 2020, 7:30 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @remote parcel. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 25, 2020, 7:31 PM

#

@remote parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

naive stag Jul 25, 2020, 7:35 PM

#

can any one help me

night cloak Jul 25, 2020, 7:35 PM

#

@naive stag whats ur issue?

naive stag Jul 25, 2020, 7:36 PM

#

The game account was hacked and linked to another account

storm flumeBOT Jul 25, 2020, 7:36 PM

#

Please refer to subpoint 2.5 in #faq for further information, @naive stag. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

naive stag Jul 25, 2020, 7:37 PM

#

Please note that I can still open the account

spring zephyr Jul 25, 2020, 7:38 PM

#

@naive stag Check #faq 2.5

verbal acorn Jul 25, 2020, 7:38 PM

#

@vital sluice Please I need help

storm flumeBOT Jul 25, 2020, 7:38 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @verbal acorn. Remember to read through #faq before asking questions in the support channels.

hidden sequoia Jul 25, 2020, 7:42 PM

#

Someone is using my pubg account and I don’t know how did he get access

tacit talon Jul 25, 2020, 7:43 PM

#

My Pubg Id: 5294420780

Hello Pubg Support u i have a problem my gmail account has been hacked and now there another one who hacked my Gmail use it to play pubg mobile with me and i can't get it back and he told me that he want money to back my gmail to me please i want to unlink my gmail account from my pubg account and the second link "Emil Link" And I can prove that this account is mine through my ID card or the Facebook account linked to it or through some of my friends who are in popularity. Thank you.

polar marshBOT Jul 25, 2020, 7:45 PM

#

@verbal acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar fog Jul 25, 2020, 7:45 PM

#

Hi

storm flumeBOT Jul 25, 2020, 7:46 PM

#

Please refer to subpoint 2.5 in #faq for further information, @tacit talon @hidden sequoia. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @polar fog. Remember to read through #faq before asking questions in the support channels.

tacit talon Jul 25, 2020, 7:49 PM

#

How can i get help?

#

My Pubg Id: 5294420780

Hello Pubg Support u i have a problem my gmail account has been hacked and now there another one who hacked my Gmail use it to play pubg mobile with me and i can't get it back and he told me that he want money to back my gmail to me please i want to unlink my gmail account from my pubg account and the second link "Emil Link" And I can prove that this account is mine through my ID card or the Facebook account linked to it or through some of my friends who are in popularity. Thank you.

night cloak Jul 25, 2020, 8:04 PM

#

Hello,
My ID 5378578159
My accounts is hack and I can’t back him, and i have UC 600 in the pubg account, how i can back my account?

soft sparrow Jul 25, 2020, 8:09 PM

#

@elfin canopy help him back his acc ^^

storm flumeBOT Jul 25, 2020, 8:10 PM

#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint 2.5 in #faq for further information, @tacit talon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

torn kestrel Jul 25, 2020, 8:22 PM

#

Is there any moderator here with whom I can chat personally?

#

No one online?🥺

short eagle Jul 25, 2020, 8:24 PM

#

regarding?

torn kestrel Jul 25, 2020, 8:25 PM

#

Problems I face ingame

#

Cuz if I message here, bot giving me timeouts

polar marshBOT Jul 25, 2020, 8:25 PM

#

@rough nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torn kestrel Jul 25, 2020, 8:26 PM

#

Please someone help me

short eagle Jul 25, 2020, 8:27 PM

#

@torn kestrel is it about a ban?

torn kestrel Jul 25, 2020, 8:27 PM

#

Nop

woeful sage Jul 25, 2020, 8:27 PM

#

Someone hacked My twitter account and it is linked to pubgmobile , how can i unlink it?

#

Help me if you can please

elfin canopy Jul 25, 2020, 8:28 PM

#

@torn kestrel what does it concern?

torn kestrel Jul 25, 2020, 8:29 PM

#

H @ c k e r s

#

Whenever I tell here about h @ c k e r s, you guys would just tell "we are working on it" and like that........u guys ever played middleast duo lobby?
Every match there are about 4-5 H @ c k e r duos and I am always getting killed by them.....I am losing my ratings each day.....is the conqueror tier only meant for h @ c k e r s?......all the top 100 players in middleast duo tpp are h @ c k e r s.......

#

There is no use of reporting them since they are using paid hacks

#

If this goes on, there is no other way for me but to H@ck

#

Do you guys know who much points I have lost because of h@ckers?

polar marshBOT Jul 25, 2020, 8:36 PM

#

@torn kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glacial shale Jul 25, 2020, 8:42 PM

#

Whenever I tell here about h @ c k e r s, you guys would just tell "we are working on it" and like that........u guys ever played middleast duo lobby?
Every match there are about 4-5 H @ c k e r duos and I am always getting killed by them.....I am losing my ratings each day.....is the conqueror tier only meant for h @ c k e r s?......all the top 100 players in middleast duo tpp are h @ c k e r s.......
@torn kestrel hackers everywhere bro. Ran into a hacker with x ray and aim bot teaming with someone else in solos. Reports do nothing.

bold siren Jul 25, 2020, 8:44 PM

#

You can report cheaters in #cheater-reports as well.

supple current Jul 25, 2020, 9:00 PM

#

Player ID: 5225460978
Nickname: Pr0feSsoR
I am unable to login into my account due to error...
"Account has been login to newest version"

#

📎 Screenshot_2020-07-24-16-02-53-73_dac7cc7571c39b392df64923967cf7da.png

elfin canopy Jul 25, 2020, 9:05 PM

#

Reinstall the app from playstore or app store,@supple current.

storm flumeBOT Jul 25, 2020, 9:05 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 25, 2020, 9:06 PM

#

🤔

barren bobcat Jul 25, 2020, 9:14 PM

#

@summer cobalt hey dude he gave uc through carding thats y

supple current Jul 25, 2020, 9:15 PM

#

I am unable to login to my account due to error "Account has been login from new version update your game"
I already update my game but this error occur Everytime...
Player ID:5225460978
Nickname: Pr0feSsoR

polar marshBOT Jul 25, 2020, 9:15 PM

#

@onyx plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

supple current Jul 25, 2020, 9:15 PM

#

📎 Screenshot_2020-07-24-16-02-53-73_dac7cc7571c39b392df64923967cf7da.png

#

As you recommend me to reinstall my game but I want to tell you that i already done and reinstall my game twice but this didn't work ....

storm flumeBOT Jul 25, 2020, 9:15 PM

#

You can contact the customer service via the game settings, @supple current. Refer to subpoint 5.3 in #faq for further instructions.

supple current Jul 25, 2020, 9:17 PM

#

I report again and again in customer service but didn't get any help

storm flumeBOT Jul 25, 2020, 9:19 PM

#

You can contact the customer service via the game settings, @supple current. Refer to subpoint 5.3 in #faq for further instructions.

supple current Jul 25, 2020, 9:22 PM

#

@storm flume As you recommend me to reinstall my game but I want to tell you that i already done and reinstall my game twice but this didn't work ....

tight lantern Jul 25, 2020, 9:26 PM

#

Здравствуйте

#

Мой аккаунт забанили без причины

#

Что мне делать? Меня взломали и он там играл и забанили.

#

📎 image0.jpg

polar marshBOT Jul 25, 2020, 9:28 PM

#

@tight lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

twin sandal Jul 25, 2020, 9:31 PM

#

How to reduce desync

spiral valley Jul 25, 2020, 9:39 PM

#

📎 image0.png

#

????

polar marshBOT Jul 25, 2020, 9:40 PM

#

@spiral valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast crown Jul 25, 2020, 9:45 PM

#

This guy Guy Team killed me with Granede I Reported him ingame
Name : DritonA
ID : 5271130178

📎 20200725_234438.jpg

polar marshBOT Jul 25, 2020, 9:51 PM

#

@frosty current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 25, 2020, 10:06 PM

#

Hi, my Twitter account was stolen, its information was changed, it was linked with a link, but my Facebook account remains with me, what should I do please

vivid merlin Jul 25, 2020, 10:07 PM

#

Have you tried to contact Twitter customer service to retrieve the account? @night cloak

night cloak Jul 25, 2020, 10:08 PM

#

Yes, but there is no response @vivid merlin

#

What do I do please?

vivid merlin Jul 25, 2020, 10:10 PM

#

Well, you can try to wait for a response by Twitter to retrieve the account or, you can try and contact pubg customer service to see if they can help. @night cloak

night cloak Jul 25, 2020, 10:11 PM

#

The one who stole my account is bullying me and telling me to give me money so that I can return it to you @vivid merlin

vivid merlin Jul 25, 2020, 10:11 PM

#

Don't give them money, contact customer service and have them unlink it. @night cloak

night cloak Jul 25, 2020, 10:12 PM

#

My account is expensive and I have almost rare things
@vivid merlin

storm flumeBOT Jul 25, 2020, 10:13 PM

#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jul 25, 2020, 10:14 PM

#

what is this I do not understand
@vivid merlin

vivid merlin Jul 25, 2020, 10:16 PM

#

@night cloak Click #faq and scroll to sub point 2.8 for more information regarding the lost access to the social media.

night cloak Jul 25, 2020, 10:16 PM

#

ok

frank field Jul 25, 2020, 10:18 PM

#

Hello I can't login my account though its already in latest version saying update your version Help me guys 😭

📎 IMG-20200725-WA0011.jpg

storm flumeBOT Jul 25, 2020, 10:31 PM

#

You can contact the customer service via the game settings, @frank field. Refer to subpoint 5.3 in #faq for further instructions.

frank field Jul 25, 2020, 10:32 PM

#

Already contacted but no results

distant ermine Jul 25, 2020, 10:32 PM

#

You are tlaking to the bot? XD

frank field Jul 25, 2020, 10:33 PM

#

Oo sorry i didn't see

#

😂

vivid merlin Jul 25, 2020, 10:33 PM

#

It takes time for a response. @frank field

frank field Jul 25, 2020, 10:34 PM

#

Will i get back my account

weak parrot Jul 25, 2020, 10:34 PM

#

@celest shadow

#

I changed screen protectors and it works fine now.

vivid merlin Jul 25, 2020, 10:34 PM

#

@frank field It isn't banned so most likely.

naive lance Jul 25, 2020, 10:48 PM

#

Hello my Twitter account recently got hacked but is connected to my PUBG alongside FB. What's the process of unlinking the Twitter account. Please help

storm flumeBOT Jul 25, 2020, 10:53 PM

#

Please refer to subpoint 2.5 in #faq for further information, @naive lance. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neat grotto Jul 25, 2020, 11:01 PM

#

Hi. I mistakenly blocked my friend and then i unblocked him but now he cant send me chickens, what i have to do ?

polar marshBOT Jul 25, 2020, 11:06 PM

#

@rough belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

silent acorn Jul 25, 2020, 11:12 PM

#

@autumn pollen Use #chat

night cloak Jul 25, 2020, 11:20 PM

#

Any mods

kind crow Jul 25, 2020, 11:23 PM

#

hi

#

i want hellp

polar marshBOT Jul 25, 2020, 11:32 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 25, 2020, 11:37 PM

#

Seems as we can no longer disconnect social media’s

#

I have Facebook and twitter connected but I can only use the picture from Facebook is there away to use Twitter pic instead ?

#

i want hellp
@kind crow say what you need help with

dull token Jul 25, 2020, 11:45 PM

#

hello

#

📎 113185023_1119437861772106_2021175712801991393_n.jpg

polar marshBOT Jul 25, 2020, 11:47 PM

#

@dull token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tidal wasp Jul 25, 2020, 11:57 PM

#

How do I get ice from cheer park?

simple spindle Jul 25, 2020, 11:59 PM

#

Hi

urban jasper Jul 26, 2020, 12:02 AM

#

Why don't I have bonus challenge option?

#

I have been accumulating vouchers for two seasons but it never opens?

#

Any idea?

tidal wasp Jul 26, 2020, 12:03 AM

#

Nvm I already got the answer

urban jasper Jul 26, 2020, 12:04 AM

#

Nvm I already got the answer
@tidal wasp What?

tidal wasp Jul 26, 2020, 12:04 AM

#

I wasn't talking to u, sorry

#

How do I get ice from cheer park?
I was asking this

urban jasper Jul 26, 2020, 12:05 AM

#

No worries

true fable Jul 26, 2020, 12:09 AM

#

When tire will get reset ? I live in UAE

#

@tidal wasp

#

@polar marsh

tidal wasp Jul 26, 2020, 12:10 AM

#

Why did u ping me?

polar marshBOT Jul 26, 2020, 12:10 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

true fable Jul 26, 2020, 12:10 AM

#

Bocz i wanna know about tire set timing

#

If u k then can u tell me ?

#

@tidal wasp

tidal wasp Jul 26, 2020, 12:11 AM

#

What is tire set timing?

true fable Jul 26, 2020, 12:11 AM

#

Yes

#

I am in 411 ranking and its not showing conqueror yet so thats y

raw eagle Jul 26, 2020, 12:12 AM

#

4player to gther

frail gale Jul 26, 2020, 12:14 AM

#

Is the feature of unlinking back ?

elfin canopy Jul 26, 2020, 12:16 AM

#

Server ranking gets refreshed every Monday, @true fable.

#

We do not have any information regarding the availability of unlinking feature in future updates, once we do, we will post about it in #news, @frail gale.

#

Report teaming up players via in-game report system,@raw eagle.

true fable Jul 26, 2020, 12:21 AM

#

Thnks

tidal wasp Jul 26, 2020, 12:27 AM

#

Why is the eu server lagging so bad, constant 900ms but I can clearly hear my teammate voices

wind valley Jul 26, 2020, 12:28 AM

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I'm just good this season i feel like i can get ace or conqueror

night cloak Jul 26, 2020, 12:30 AM

#

When is the un-linkijg system coming back?

#

@wind valley u trying to get banned ?

wind valley Jul 26, 2020, 12:42 AM

#

No@night cloak

#

Also who are you?

#

Are you working here?

vivid merlin Jul 26, 2020, 12:47 AM

#

@wind valley This is meant for pubg support related questions, not a place to advertise your clan.

#

@night cloak There is no estimated time for when it will be back.

neat grotto Jul 26, 2020, 12:50 AM

#

Hi. I mistakenly blocked my friend and then i unblocked him but now he cant send me chickens, what i have to do ?

next cypress Jul 26, 2020, 12:50 AM

#

When character voucher will come please tell me

neat grotto Jul 26, 2020, 12:50 AM

#

When character voucher will come please tell me
@next cypress
Can you help me?

main flame Jul 26, 2020, 12:54 AM

#

Why does reporting in game do nothing?

subtle creek Jul 26, 2020, 12:56 AM

#

can i buy 2 prime plus using the same google account?

timid lily Jul 26, 2020, 12:58 AM

#

wow pubg 5K kills in 500 matches LoL

📎 image0.png

storm flumeBOT Jul 26, 2020, 12:59 AM

#

Hello, @timid lily!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

timid lily Jul 26, 2020, 1:01 AM

#

@storm flume save it for yourself he is 1st on europe server over 6k points how in hell not get ba,n?????!!?

urban jasper Jul 26, 2020, 1:03 AM

#

How often does the #cheater-reports channel open?

vivid merlin Jul 26, 2020, 1:03 AM

#

@urban jasper It will be opened soon.

urban jasper Jul 26, 2020, 1:04 AM

#

does it stay open for long

#

?

vivid merlin Jul 26, 2020, 1:04 AM

#

It usually stays open for a couple hours.

urban jasper Jul 26, 2020, 1:04 AM

#

I have heaps of players to report

#

so is there a slow mode

#

?

vivid merlin Jul 26, 2020, 1:04 AM

#

Yes.

#

It isnt that long of a slowmode.

urban jasper Jul 26, 2020, 1:05 AM

#

I have heaps of players to report
@urban jasper That is too short. So how long I have to wait btn msgs. and how I could know that it is open before it closes again?

subtle creek Jul 26, 2020, 1:05 AM

#

can i buy 2 prime plus using the same google account?

vivid merlin Jul 26, 2020, 1:06 AM

#

The community team will make an announcement of when it will open, also I am not sure how long you will need to wait between messages. @urban jasper

urban jasper Jul 26, 2020, 1:07 AM

#

@vivid merlin Thanks. Sorry for too many questions, I'm new to this serever and discord in general. So, where do i find that announcement?

#

do I get notified?

vivid merlin Jul 26, 2020, 1:08 AM

#

You can turn on notifications for this server to get notified, @urban jasper. The announcement will be in #cheater-reports

#

@timid lily Report them in-game or use the link the bot gave you.

#

can i buy 2 prime plus using the same google account?
@subtle creek 2 Prime plus?, or prime plus and a prime?

timid lily Jul 26, 2020, 1:10 AM

#

@vivid merlin really?? until when should i report and report and not doing anything?

#

bro now pubg mobile is all about = hackers!

vivid merlin Jul 26, 2020, 1:12 AM

#

Report them in-game or use the link, additionally you can use #cheater-reports. @timid lily

main flame Jul 26, 2020, 1:12 AM

#

@vivid merlin reporting them in game does absolutely nothing and everyone knows it

steady elm Jul 26, 2020, 1:13 AM

#

Absolutely nothing.

#

It's a placebo 😏

vivid merlin Jul 26, 2020, 1:13 AM

#

Then you can post your feedback of the report system in #old

main flame Jul 26, 2020, 1:13 AM

#

Go to DOC gaming on FB. Im using my old gaming account to post hacker videos

#

@vivid merlin pubgm would have to care for it any reporting to do any good

timid lily Jul 26, 2020, 1:15 AM

#

@vivid merlin try to see top 100 all severs they all hacker no one can have over 10% head shot damage ! they have over 20% . Ok thanks for your time

main flame Jul 26, 2020, 1:16 AM

#

@timid lily I have guys on my FB page that have over 60% and have for the last 3 seasons lol

#

Guys that I've reported I mean

timid lily Jul 26, 2020, 1:18 AM

#

@main flame good luck when you see one of top 100 hackers

#

in match

hybrid zealot Jul 26, 2020, 1:19 AM

#

Greeting, please any one here to help me ?

My account has hacked and 147 in server and I can’t make anything please anyone from admins or moderators can help me ?

#

I need help please 🙏🏻😭

steady elm Jul 26, 2020, 1:24 AM

#

@timid lily you're wrong the normal legit range of Headshot ratio is 1-29%

night cloak Jul 26, 2020, 1:25 AM

#

what is support for?

steady elm Jul 26, 2020, 1:26 AM

#

If the player has more than that ratio in tiers platinium and above, then he's a waste of DNA

night cloak Jul 26, 2020, 1:27 AM

#

If the player has more than that ratio in tiers platinium and above, then he's a waste of RNA

steady elm Jul 26, 2020, 1:27 AM

#

@night cloak facepalmpubgm

vivid merlin Jul 26, 2020, 1:30 AM

#

Use a discussion channel to have a conversation.

timid lily Jul 26, 2020, 1:30 AM

#

@steady elm ok 40.3% LoL tell him that

📎 image0.png

torn kestrel Jul 26, 2020, 1:35 AM

#

Whenever I tell here about h @ c k e r s, you guys would just tell "we are working on it" and like that........u guys ever played middleast duo lobby?
Every match there are about 4-5 H @ c k e r duos and I am always getting killed by them.....I am losing my ratings each day.....is the conqueror tier only meant for h @ c k e r s?......all the top 100 players in middleast duo tpp are h @ c k e r s.......

#

The in-game report system doesn't have any effect on the h @ c k e r s

#

I am playing 10+ hours daily to gain some points and a h @ c k e r comes in the next match and all my hardwork is in vain

terse flare Jul 26, 2020, 1:41 AM

#

I can listen my teammates ,but they cannot listen me with headphone and without headphone they can hear
I switched 2 headphone their mic work on call but not on pubg @vivid merlin

#

Any mods here

rigid valve Jul 26, 2020, 1:44 AM

#

@terse flare check voice settings in the game

terse flare Jul 26, 2020, 1:44 AM

#

How

#

Microphone full volume in audio

rigid valve Jul 26, 2020, 1:45 AM

#

That is what i mean

#

U r mob or pc ?

terse flare Jul 26, 2020, 1:45 AM

#

Mobile

rigid valve Jul 26, 2020, 1:46 AM

#

Your mob type ?

terse flare Jul 26, 2020, 1:46 AM

#

Android

rigid valve Jul 26, 2020, 1:47 AM

#

I think there is smth wrong the headphone

#

It's not a problem from the game

terse flare Jul 26, 2020, 1:47 AM

#

Switched 2 times

grand notch Jul 26, 2020, 1:48 AM

#

#questions Ancient secret mode release date

rigid valve Jul 26, 2020, 1:48 AM

#

Bec u said without headphone they can hear u @terse flare

terse flare Jul 26, 2020, 1:48 AM

#

I changed headphone twice

#

And I can use it on call

elfin canopy Jul 26, 2020, 1:50 AM

#

Soon,@grand notch.

#

Does restarting solves the voice glitch you've been facing,@terse flare?

terse flare Jul 26, 2020, 1:51 AM

#

No

fleet orchid Jul 26, 2020, 1:51 AM

#

How can i report a fake account in pubgm

elfin canopy Jul 26, 2020, 1:51 AM

#

Feel free to post about it in #old, @terse flare.

#

What do you mean by fake account, @fleet orchid?

terse flare Jul 26, 2020, 1:52 AM

#

He mean account with same name I guess

fleet orchid Jul 26, 2020, 1:52 AM

#

@elfin canopy a random guy makes alt account and named it with some random name but he is using my gf pic as a pfp so I want to report him

terse flare Jul 26, 2020, 1:54 AM

#

Bro u can't ....I think so

fleet orchid Jul 26, 2020, 1:54 AM

#

😫 🤦.

terse flare Jul 26, 2020, 1:54 AM

#

But wait for the mods to answer

iron prairie Jul 26, 2020, 1:54 AM

#

you should block him

elfin canopy Jul 26, 2020, 2:02 AM

#

@fleet orchid Feel free to report it in-game.

fleet orchid Jul 26, 2020, 2:02 AM

#

How to please guide me 😢

elfin canopy Jul 26, 2020, 2:04 AM

#

There is no harm in creating alternative accounts, but you can report them for using your picture by visiting their profile > others section write a brief description of your report.

floral moon Jul 26, 2020, 2:08 AM

#

@frank field wait for next season update, don't West your time on CS

#

@supple current wait for next season update, don't west your time, they are not able to solve our issue in this season

proven sphinx Jul 26, 2020, 2:12 AM

#

hello, is there anyone here can help me?

fleet orchid Jul 26, 2020, 2:15 AM

#

I can't see others option in profile

storm flumeBOT Jul 26, 2020, 2:16 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @proven sphinx. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 26, 2020, 2:17 AM

#

@proven sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oak sorrel Jul 26, 2020, 2:32 AM

#

Hi

#

Ihave an issue

#

With my acc

abstract igloo Jul 26, 2020, 2:40 AM

#

dude

#

can yall fix

#

the freaking hackers issue

#

how do i enjoy the game with so many hackers ?

#

back to back games meeting hackers

#

easily lose 100+ pts in a few games but takes so many games to gain 100+ pts

civic notch Jul 26, 2020, 2:48 AM

#

When will Africa have its own server and not a drop down servers we are using mobile data and the ping is it changing the only serverswe can play is Europe and mideal East with 200+ others even don’t mention them

iron prairie Jul 26, 2020, 2:50 AM

#

📎 Screenshot_20200726-105028_PUBG_MOBILE.jpg

#

can y'all ban these users who are spreading scam links

#

and begging for popularity

#

the chat is just scammers and kids begging for popularity

#

went to the website with vpn and it was a scam, asking you to login with Facebook or Twitter

night cloak Jul 26, 2020, 2:53 AM

#

الو

storm flumeBOT Jul 26, 2020, 2:53 AM

#

Please do not use any other language aside from English in this channel, @night cloak.

night cloak Jul 26, 2020, 2:53 AM

#

Hi

#

Bi

hot crest Jul 26, 2020, 3:01 AM

#

When will the update that includes the clan objectives

#

The new achievement elite clan related changes in clan

unborn rapids Jul 26, 2020, 3:02 AM

#

How to reach conqueror top100 and top500

hot crest Jul 26, 2020, 3:02 AM

#

@unborn rapids top 500

blazing agate Jul 26, 2020, 3:02 AM

#

when bonus challenge items refreshed

unborn rapids Jul 26, 2020, 3:02 AM

#

Wait brooo

blazing agate Jul 26, 2020, 3:03 AM

#

@torn kestrel perfect broo

agile canopy Jul 26, 2020, 3:03 AM

#

huh

unborn rapids Jul 26, 2020, 3:04 AM

#

📎 Screenshot_2020-07-26-08-33-50-899_com.tencent.ig.jpg 📎 Screenshot_2020-07-26-08-34-06-042_com.tencent.ig.jpg

torn kestrel Jul 26, 2020, 3:04 AM

#

Thanks for deleting that posts moderators

unborn rapids Jul 26, 2020, 3:05 AM

#

So many peoples top100 conqueror asked

dense token Jul 26, 2020, 3:05 AM

#

Getting sick of these Arab hackers. No hate to Arabs but why is it Always an arab that’s hacking. Ruining it for everyone else?

📎 image0.png

night cloak Jul 26, 2020, 3:06 AM

#

@celest pasture

torn kestrel Jul 26, 2020, 3:06 AM

#

@dense token same here bro........I am pushing conqueror this season in middleeast duo tpp and I know ur pain

celest shadow Jul 26, 2020, 3:07 AM

#

I changed screen protectors and it works fine now.
@weak parrot, fantastic! Glad to hear that, Pyro.

tepid oasis Jul 26, 2020, 3:07 AM

#

I need help related to email linked

#

Any admin?

torn kestrel Jul 26, 2020, 3:08 AM

#

Wow......best customer support.......showing no importance to user's opinion and problems on ©heaters......

#

Bring more skins and outfits so that u can loot peoples money

storm flumeBOT Jul 26, 2020, 3:09 AM

#

Hello, @dense token @torn kestrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

torn kestrel Jul 26, 2020, 3:09 AM

#

Make a rank named conqueror and only people with ©heats can reach it

#

No use reporting ingame

#

It's just waste of time

unborn rapids Jul 26, 2020, 3:10 AM

#

Top500 reached to conqueror

#

Please reply

torn kestrel Jul 26, 2020, 3:12 AM

#

Esports ready game👏

celest shadow Jul 26, 2020, 3:12 AM

#

Yes, @unborn rapids. You will get Conqueror if you are in the Top 500.

unborn rapids Jul 26, 2020, 3:13 AM

#

Okk thank you brooo piston

torn kestrel Jul 26, 2020, 3:13 AM

#

Started facing ©heaters from S8......no solution till now

#

Just loot money more and do nothing to make the experience better

tepid oasis Jul 26, 2020, 3:14 AM

#

@celest shadow need help related to email linked

#

When i try to email linked, there is no option for password :/ what can i do?

📎 image0.jpg

celest shadow Jul 26, 2020, 3:16 AM

#

The PUBG MOBILE's official team is always working on creating a fair gaming environment for players, @torn kestrel. Indeed, cheaters are everywhere - it would be very helpful if you report them in-game or through this link: http://cheater-report.pubgm.cc

Thank you, I hope you understand.

#

@tepid oasis, could you try typing in a valid email and put in the verification code you receive from the email?

polar marshBOT Jul 26, 2020, 3:19 AM

#

@torn kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tepid oasis Jul 26, 2020, 3:19 AM

#

Yes, saying, invalid parameter, than i watch one video related to this, and in that video it clearly show other two option as password also, but not in mycase :/

#

@celest shadow

celest shadow Jul 26, 2020, 3:20 AM

#

Noted, @tepid oasis. Please send a feedback regarding your issue into #old. I'll forward this to the team, thank you.

#

In addition to that, please provide a better screenshot and a detailed description of the issue you are facing, @tepid oasis.

tepid oasis Jul 26, 2020, 3:28 AM

#

@celest shadow i posted, i think this problem related to my account, please assist me with this, so i can share my details with you 🙂 Thanks

celest shadow Jul 26, 2020, 3:29 AM

#

I have forwarded your issue to the team, @tepid oasis. If there is any updates regarding it, I will inform you.

tepid oasis Jul 26, 2020, 3:30 AM

#

Thanks, Waiting for your update :)@celest shadow

night cloak Jul 26, 2020, 3:30 AM

#

Seems as we can no longer disconnect social media’s
@night cloak > I have Facebook and twitter connected but I can only use the picture from Facebook is there away to use Twitter pic instead ?
@night cloak

celest shadow Jul 26, 2020, 3:31 AM

#

If you log in through your Twitter account, you should get your Twitter's profile picture, @night cloak.

glossy gazelle Jul 26, 2020, 3:32 AM

#

Whats this channel for?

Im srry for disturbing

night cloak Jul 26, 2020, 3:32 AM

#

So I’d need to logout again then re login via twitter ?

celest shadow Jul 26, 2020, 3:32 AM

#

Yes, @night cloak.

night cloak Jul 26, 2020, 3:32 AM

#

@glossy gazelle support for pubg mobile

glossy gazelle Jul 26, 2020, 3:32 AM

#

Oh ok ty

celest shadow Jul 26, 2020, 3:32 AM

#

Hello, @glossy gazelle. This channel is reserved for PUBG MOBILE related support and inquiries.

glossy gazelle Jul 26, 2020, 3:33 AM

#

Ok

night cloak Jul 26, 2020, 3:33 AM

#

Nah didn’t work

#

The logout button in settings right ?

celest shadow Jul 26, 2020, 3:33 AM

#

That's correct.

night cloak Jul 26, 2020, 3:34 AM

#

Still using facebooks photo

celest shadow Jul 26, 2020, 3:34 AM

#

I'm not sure as to how it works with Facebook since I've never linked mine with it, @night cloak. Perhaps you could try logging in through Twitter and give it some time to change.

night cloak Jul 26, 2020, 3:34 AM

#

Righto

glossy gazelle Jul 26, 2020, 3:35 AM

#

I tried to change my pubg pfp.

But its my Facebook pfp

#

How do i change?

night cloak Jul 26, 2020, 3:36 AM

#

Change your Facebook photo

glossy gazelle Jul 26, 2020, 3:36 AM

#

Uh

#

Thats actually helpful thx 😂

noble patio Jul 26, 2020, 3:44 AM

#

I have an issue

📎 Screenshot_2020-07-26-09-13-17-913_com.tencent.ig.jpg 📎 Screenshot_2020-07-26-09-13-09-667_com.tencent.ig.jpg 📎 Screenshot_2020-07-26-09-12-51-353_com.tencent.ig.jpg

#

Flag display wrong

#

My Flag is india

#

But it shows Indonesia

#

How I solve it

crisp turret Jul 26, 2020, 3:45 AM

#

@noble patio you can change your flag as per you want .

agile canopy Jul 26, 2020, 3:46 AM

#

edit

#

option

#

on your profile

#

Click on flags

noble patio Jul 26, 2020, 3:46 AM

#

Yes it selected india

#

I am indian

#

But my profile shows Indonesia

#

Check seceenshot

#

@crisp turret check screenshot

#

📎 Screenshot_2020-07-26-09-12-10-240_com.tencent.ig.jpg

#

📎 Screenshot_2020-07-26-09-12-51-353_com.tencent.ig.jpg

#

Already selected india

crisp turret Jul 26, 2020, 3:49 AM

#

Yes , please click on edit button then on flag and then change is it to india. You can only change your flag one time in 30 days.

noble patio Jul 26, 2020, 3:49 AM

#

But it shows Indonesia

crisp turret Jul 26, 2020, 3:49 AM

#

📎 images.jpeg

celest shadow Jul 26, 2020, 3:49 AM

#

Hello, @noble patio. Please go to your profile and click on "Edit" > "Flags" > and search for India.

noble patio Jul 26, 2020, 3:49 AM

#

@celest shadow ok thanks

arctic stump Jul 26, 2020, 3:53 AM

#

So, there is an event that came out today that offers 100 character vouchers and 10 character shards based on survival time. Is it safe to assume that a new character is coming to the game, pretty soon?

tulip python Jul 26, 2020, 3:53 AM

#

Best layout? 1st 2nd or 3rd?

agile canopy Jul 26, 2020, 3:53 AM

#

I use 1st...

tulip python Jul 26, 2020, 3:54 AM

#

Have a hard time on scopes.

small sparrow Jul 26, 2020, 3:54 AM

#

I have a question, Did anyone tried to link pubg account to two diff accounts (gmail and Facebook or twitter and facebook ect)? If so, if i log out the first account, will the pubg account gets deleted?

tulip python Jul 26, 2020, 3:54 AM

#

I have a question, Did anyone tried to link pubg account to two diff accounts (gmail and Facebook or twitter and facebook ect)? If so, if i log out the first account, will the pubg account gets deleted?
@small sparrow no?

crisp turret Jul 26, 2020, 3:54 AM

#

@tulip python hey , it's totally depends on you in which you are best !! You can even customise them according to your preference.

vagrant forum Jul 26, 2020, 3:54 AM

#

@small sparrow No.

tulip python Jul 26, 2020, 3:55 AM

#

You just link your pubg acct.

celest shadow Jul 26, 2020, 3:55 AM

#

@arctic stump, I suggest keeping an eye out on #news 👀.

tulip python Jul 26, 2020, 3:55 AM

#

And diff platform, means it will appear diff pubg account.

#

@tulip python hey , it's totally depends on you in which you are best !! You can even customise them according to your preference.
@crisp turret there is only one scope :/

small sparrow Jul 26, 2020, 3:56 AM

#

So, i can link facebook account to another account then delete/remove facebook account?

vagrant forum Jul 26, 2020, 3:56 AM

#

You cannot remove an account as of now.

celest shadow Jul 26, 2020, 3:57 AM

#

@small sparrow, linking your account to one or two (2 being the maximum you can link) is the best way for you to avoid losing your PUBG MOBILE account. You can log out and log in freely without any worries at all.

small sparrow Jul 26, 2020, 3:57 AM

#

But i cant unlink any of them? Crap

storm flumeBOT Jul 26, 2020, 3:57 AM

#

Please refer to subpoint 2.5 in #faq for further information, @small sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook Jul 26, 2020, 3:57 AM

#

Unlinking option is currently closed

celest shadow Jul 26, 2020, 3:57 AM

#

You are unable to unlink as of now.

small sparrow Jul 26, 2020, 3:58 AM

#

Thanks yall!

wraith brook Jul 26, 2020, 3:59 AM

#

@night cloak #old

vagrant forum Jul 26, 2020, 3:59 AM

#

Add that as a feedback in #old.

subtle creek Jul 26, 2020, 4:00 AM

#

@subtle creek 2 Prime plus?, or prime plus and a prime?
@vivid merlin prime plus for 2 different pubg accounts using the same google account

small sparrow Jul 26, 2020, 4:01 AM

#

One more question, if i perma delete an account that is linked to pubg account, will i still be able to play it If another account is linked to it? Sorry if i ask too many questions

night cloak Jul 26, 2020, 4:03 AM

#

When bonus challenge shop will refresh

celest shadow Jul 26, 2020, 4:03 AM

#

If you plan on deleting a social media account that you own while still having another social media account (Facebook, Twitter, Play Games, Apple, et cetera), you can still access your PUBG MOBILE account, @small sparrow. Feel free to ask questions here if you have a doubt.

dense cradle Jul 26, 2020, 4:04 AM

#

hey, i linked my acount on gmail and google play and twitter my twitter account get hacked how can i unlink it i have all important info suppourt need it to proof it is my account date. paid date. screenshot all info ?

storm flumeBOT Jul 26, 2020, 4:05 AM

#

Please refer to subpoint 2.5 in #faq for further information, @dense cradle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limpid sorrel Jul 26, 2020, 4:05 AM

#

Hii my FB account is hacked which is linked to pubg so i lost my all progress. can i get it back ?

night cloak Jul 26, 2020, 4:05 AM

#

When bonus challenge shop will refresh

vagrant forum Jul 26, 2020, 4:05 AM

#

Is FB the only account linked to the game, @limpid sorrel ?

limpid sorrel Jul 26, 2020, 4:05 AM

#

Yes

storm flumeBOT Jul 26, 2020, 4:06 AM

#

Please refer to subpoint 2.8 in #faq for further information, @limpid sorrel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spark breach Jul 26, 2020, 4:06 AM

#

@celest shadow when will be character vouchers available in kr pubg

celest shadow Jul 26, 2020, 4:06 AM

#

We do not provide support nor do we have news/updates for the Korean version of PUBG MOBILE, @spark breach.

night cloak Jul 26, 2020, 4:07 AM

#

@celest shadow When bonus challenge shop will refresh

spark breach Jul 26, 2020, 4:07 AM

#

@celest shadow pls give me kr pubg discord server link

urban jasper Jul 26, 2020, 4:08 AM

#

We do not provide support nor do we have news/updates for the Korean version of PUBG MOBILE, @spark breach.
@celest shadow is there another discord server for the Korean version

#

just curious

night cloak Jul 26, 2020, 4:09 AM

#

When bonus challenge shop will refresh no one helping me 😣

limpid sorrel Jul 26, 2020, 4:09 AM

#

Bro i think i have linked my gmail in my game account whick is hacked

spark breach Jul 26, 2020, 4:10 AM

#

@urban jasper pls help me to contact them pls

celest shadow Jul 26, 2020, 4:10 AM

#

@night cloak, items in the Battle Shop will refresh every 2 weeks. Stay tuned.

📎 20200726_120946.jpg

urban jasper Jul 26, 2020, 4:10 AM

#

@urban jasper pls help me to contact them pls
@spark breach I'm asking just like you

celest shadow Jul 26, 2020, 4:11 AM

#

@spark breach @urban jasper, there isn't a Discord server for PUBG MOBILE KR unfortunately.

vagrant forum Jul 26, 2020, 4:11 AM

#

Wrong ping, @celest shadow

urban jasper Jul 26, 2020, 4:11 AM

#

@celest shadow Thanks

celest shadow Jul 26, 2020, 4:11 AM

#

@vagrant forum, thank you. Love

spark breach Jul 26, 2020, 4:12 AM

#

@celest shadow is another way to contact them

urban jasper Jul 26, 2020, 4:12 AM

#

@spark breach May be try ingame customer support

#

they respond but too slow

spark breach Jul 26, 2020, 4:13 AM

#

@urban jasper thank u lot

urban jasper Jul 26, 2020, 4:13 AM

#

they take a couple of days minimum to respond to a message

celest shadow Jul 26, 2020, 4:13 AM

#

As I have mentioned, we only provide support for the global version of PUBG MOBILE, @spark breach.

urban jasper Jul 26, 2020, 4:13 AM

#

@urban jasper thank u lot
@spark breach no worries, good luck

spark breach Jul 26, 2020, 4:14 AM

#

Is pubg family contains different countries pubg version

split bear Jul 26, 2020, 4:15 AM

#

Some server get 100 character voucher event.
Why other server can't get that event.
Plzzz answer

📎 Screenshot_2020-07-26-09-39-37-90.jpg

celest shadow Jul 26, 2020, 4:15 AM

#

Some events are regional based, @split bear.

polar marshBOT Jul 26, 2020, 4:16 AM

#

@muted narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

split bear Jul 26, 2020, 4:17 AM

#

Then when will we get the event of 100 Vouchers event ?@celest shadow

celest shadow Jul 26, 2020, 4:18 AM

#

That would really depend on which region you are based in and which regions are selected to get the said event, @split bear.

weary totem Jul 26, 2020, 4:20 AM

#

📎 Screenshot_20200726_072024_com.tencent.ig.jpg

split bear Jul 26, 2020, 4:21 AM

#

@celest shadow I am from turkey and I m playing in turkey server.
In that server from hot pizza event we get only 40 voucher.
Reaming 60 voucher
Plzzz answer

weary totem Jul 26, 2020, 4:21 AM

#

Hello my friends my account was closed because of the old emulator

celest shadow Jul 26, 2020, 4:23 AM

#

@split bear, there is nothing I can help you with regarding this. Keep an eye out for the in-game events.

weary totem Jul 26, 2020, 4:23 AM

#

@celest shadow What to solve my friend

storm flumeBOT Jul 26, 2020, 4:24 AM

#

Please refer to subpoint 2.12 in #faq for further information, @weary totem. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

weary totem Jul 26, 2020, 4:28 AM

#

@storm flume Do I appreciate the recovery of the account?

blazing agate Jul 26, 2020, 4:29 AM

#

📎 Screenshot_20200726-095823__01.jpg

#

not refreshed even after 10 days

velvet idol Jul 26, 2020, 4:29 AM

#

When was the tents added to the game?

raven lichen Jul 26, 2020, 4:30 AM

#

Helli

#

Hello

#

Is anyone playing right now

storm flumeBOT Jul 26, 2020, 4:30 AM

#

Use #activities to find other PUBG MOBILE players, @raven lichen.

raven lichen Jul 26, 2020, 4:31 AM

#

Ok

polar marshBOT Jul 26, 2020, 4:33 AM

#

@weary totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong cipher Jul 26, 2020, 4:38 AM

#

so my facebook account got disabled. how do i unlink it from pubg mobile?

#

and link my new facebook

vagrant forum Jul 26, 2020, 4:39 AM

#

You cannot unlink accounts as of now.

strong cipher Jul 26, 2020, 4:39 AM

#

@vagrant forum oh

vagrant forum Jul 26, 2020, 4:40 AM

#

That feature might be available again in future updates, keep an eye on #news for upcoming updates.

strong cipher Jul 26, 2020, 4:40 AM

#

ok thanks

tiny slate Jul 26, 2020, 4:53 AM

#

Hello Pubg I have not received any gun Skin from season 2

grim tangle Jul 26, 2020, 4:54 AM

#

@polar marsh Is the news true? You will stop the hacker

tiny slate Jul 26, 2020, 4:54 AM

#

My Game id is 5183003976

molten cedar Jul 26, 2020, 4:55 AM

#

Im facing AKM spary glitch does anyone know how to fix it please let me know

vagrant forum Jul 26, 2020, 4:55 AM

#

Getting skins from crates is luck based, we can't do anything about it, @tiny slate.

tiny slate Jul 26, 2020, 4:55 AM

#

@molten cedar No

vagrant forum Jul 26, 2020, 4:55 AM

#

@molten cedar Can you explain the issue?

night cloak Jul 26, 2020, 4:56 AM

#

@tiny slate it depends on luck and if you dont have any other query move to #chat or #pubg-mobile

molten cedar Jul 26, 2020, 4:56 AM

#

When i fire with AKM it will not fire properly its like fast single taps on auto mode

tiny slate Jul 26, 2020, 4:57 AM

#

@vagrant forum But how is it possible that i cound not get skin from since season 2

#

Not a single skin

proven citrus Jul 26, 2020, 4:57 AM

#

How do I fix my pubg jumping out?

vagrant forum Jul 26, 2020, 4:57 AM

#

May I know your device and graphics settings, @molten cedar?

proven citrus Jul 26, 2020, 4:57 AM

#

It's really annoying me

night cloak Jul 26, 2020, 4:57 AM

#

@tiny slate that means your luck is really bad

molten cedar Jul 26, 2020, 4:57 AM

#

OnePlus 7t smooth extrem

vagrant forum Jul 26, 2020, 4:57 AM

#

@proven citrus what exactly do you mean by jumping out?

proven citrus Jul 26, 2020, 4:58 AM

#

As season 14 came my phone starts jumping out

molten cedar Jul 26, 2020, 4:58 AM

#

8+256gb

tiny slate Jul 26, 2020, 4:58 AM

#

@night cloak I think Pubg does not give me anything

proven citrus Jul 26, 2020, 4:58 AM

#

Like if I enter a match as I leave the plane@vagrant forum it jumps out of pubg

strong cipher Jul 26, 2020, 4:58 AM

#

i think he means app closing automatically

proven citrus Jul 26, 2020, 4:58 AM

#

@strong cipher yes

vagrant forum Jul 26, 2020, 4:58 AM

#

Record the issue and post it on #old, @molten cedar.

night cloak Jul 26, 2020, 4:58 AM

#

@proven citrus turn off your developer mode

proven citrus Jul 26, 2020, 4:58 AM

#

Sometimes it goes through the whole match

tiny slate Jul 26, 2020, 4:58 AM

#

@molten cedar Plz repair Your Game

proven citrus Jul 26, 2020, 4:59 AM

#

@night cloak I did but it doesn't help

#

Lemme go check again

molten cedar Jul 26, 2020, 4:59 AM

#

@tiny slate i have reinstalled the game about 20times!!

proven citrus Jul 26, 2020, 4:59 AM

#

@night cloak lol I didn't even open develeopers

#

Like brb can I send pics in here?

vagrant forum Jul 26, 2020, 5:00 AM

#

May I know your device, @proven citrus?

molten cedar Jul 26, 2020, 5:00 AM

#

@vagrant forum im not getting permission to attach video file

tiny slate Jul 26, 2020, 5:00 AM

#

@molten cedar Then Dont know bro
My too device is OnePlus 7T

proven citrus Jul 26, 2020, 5:01 AM

#

@vagrant forum Alcatel 7 I have to use this I broke my ipad

tiny slate Jul 26, 2020, 5:01 AM

#

@molten cedar i didn't face this problem

molten cedar Jul 26, 2020, 5:01 AM

#

@vagrant forum can i create like on Google photos of issue?

proven citrus Jul 26, 2020, 5:01 AM

#

@vagrant forum do you think if I opened developers option it'll help?

vagrant forum Jul 26, 2020, 5:01 AM

#

@molten cedar, try using the share option from your video gallery.

proven citrus Jul 26, 2020, 5:02 AM

#

Amma try it

molten cedar Jul 26, 2020, 5:02 AM

#

📎 VID-20200719-WA0001.mp4

proven citrus Jul 26, 2020, 5:03 AM

#

I opened it what now nekoo?

#

@vagrant forum

vagrant forum Jul 26, 2020, 5:03 AM

#

Post it on #old, @molten cedar.

proven citrus Jul 26, 2020, 5:03 AM

#

📎 Screenshot_20200726-000324.png

vagrant forum Jul 26, 2020, 5:03 AM

#

We don't recommend using developer options.

proven citrus Jul 26, 2020, 5:04 AM

#

Ok Amma turn it off?

vagrant forum Jul 26, 2020, 5:04 AM

#

From what I can see, your device specifications are really low. That might be the issue why the game keeps crashing.

proven citrus Jul 26, 2020, 5:04 AM

#

I did it

#

@vagrant forum I need my iPad ugh

mystic swan Jul 26, 2020, 5:04 AM

#

I am playing kr version and can i join a clan of global version??

vagrant forum Jul 26, 2020, 5:05 AM

#

No, @mystic swan.

mystic swan Jul 26, 2020, 5:05 AM

#

Ok

proven citrus Jul 26, 2020, 5:05 AM

#

@vagrant forum are you from NA server?

velvet vault Jul 26, 2020, 5:05 AM

#

Hi. My friend's twitter account got hacked. He can login through facebook but the hacker will login with Twitter at that time. Is there any way to remove twitter from the game?

vagrant forum Jul 26, 2020, 5:05 AM

#

No, and move over to #chat or #pubg-mobile if you don't have any more queries, @proven citrus.

proven citrus Jul 26, 2020, 5:05 AM

#

@velvet vault yes I think

night cloak Jul 26, 2020, 5:05 AM

#

I faced some issues since yesterday i played a TPP classic mode and out team eliminated in #3 position. I personally had 2 kills. End of the match i get nothing positive points in tier nor +0 its shows me blank. And today i got a daily RP mission of eliminating 3 enimies with M762 in any mode so i played TDM and done the said thing bt the mission didnt complete

proven citrus Jul 26, 2020, 5:06 AM

#

Another question

vagrant forum Jul 26, 2020, 5:06 AM

#

@velvet vault, tell him to contact the in-game support as shown in this example -

📎 1595256509792.webp

molten cedar Jul 26, 2020, 5:06 AM

#

@vagrant forum i have sent wht next?

proven citrus Jul 26, 2020, 5:06 AM

#

Why do the maps keep being downloaded then when I reinstall the game I have to hack it for the maps to reinstall

#

?

#

So it can revoke the account

vagrant forum Jul 26, 2020, 5:07 AM

#

Thanks for reporting the issue, we hope it will be fixed soon, @molten cedar.

#

@empty forge Blackpink - Playing with fire

velvet vault Jul 26, 2020, 5:08 AM

#

Thank you

proven citrus Jul 26, 2020, 5:08 AM

#

@vagrant forum do you study pubg bro I'm curious?

#

Your field skill should be tatician

vagrant forum Jul 26, 2020, 5:08 AM

#

@night cloak can you show a screenshot of it?

molten cedar Jul 26, 2020, 5:08 AM

#

@vagrant forum thank you but any other solution that i can fix Today?

proven citrus Jul 26, 2020, 5:09 AM

#

Did you link any account with twitter@molten cedar ?

vagrant forum Jul 26, 2020, 5:09 AM

#

I'm sorry, I don't know any temporary fix to that issue, @molten cedar.

molten cedar Jul 26, 2020, 5:09 AM

#

@proven citrus no fb

proven citrus Jul 26, 2020, 5:10 AM

#

Welp jus hope your data was saved ig

#

I'm gonna look for na players

vagrant forum Jul 26, 2020, 5:10 AM

#

Please avoid having conversations on this channel.

velvet vault Jul 26, 2020, 5:10 AM

#

The thing is that whenever he tries to login the hacker also logins from twitter twitter

molten cedar Jul 26, 2020, 5:11 AM

#

@vagrant forum how many days that i need wait i am facing that issue from last season so i started playing Kr version but now that gitch happening in both versions !

dusky river Jul 26, 2020, 5:11 AM

#

And my rank is ace 😫

velvet vault Jul 26, 2020, 5:11 AM

#

He even purchased and upgraded guns in this account

vagrant forum Jul 26, 2020, 5:12 AM

#

I can't provide an estimated time for that, @molten cedar, it would probably be fixed by the next update.

olive tendon Jul 26, 2020, 5:12 AM

#

📎 Screenshot_20200726-103944.jpg

night cloak Jul 26, 2020, 5:12 AM

#

@vagrant forum

📎 20200726_104139.jpg

molten cedar Jul 26, 2020, 5:13 AM

#

@vagrant forum please dont let last updated i was waiting for update since last season but after update its not fixed ☹️ @wraith brook

vagrant forum Jul 26, 2020, 5:13 AM

#

Did you play the unranked mode, @night cloak?

night cloak Jul 26, 2020, 5:14 AM

#

No

#

All my team mates got positive points

#

Even i got a negative in kill rating also

tepid oasis Jul 26, 2020, 5:15 AM

#

@celest shadow is there any update about my issue,

wraith brook Jul 26, 2020, 5:17 AM

#

@night cloak Did u died earlier ?

#

What's ur survival time ?

night cloak Jul 26, 2020, 5:18 AM

#

📎 Screenshot_20200726-104747_PUBG_MOBILE.jpg

tawdry elk Jul 26, 2020, 5:19 AM

#

Anyone speak arabic?

agile canopy Jul 26, 2020, 5:21 AM

#

English only

tawdry elk Jul 26, 2020, 5:21 AM

#

Give me account for arabic

night cloak Jul 26, 2020, 5:21 AM

#

#481206330611204117

mellow burrow Jul 26, 2020, 5:22 AM

#

Hii

wraith brook Jul 26, 2020, 5:22 AM

#

@mellow burrow Need any help ?

#

If not then move to chat channel

night cloak Jul 26, 2020, 5:24 AM

#

@wraith brook see the SS

junior sundial Jul 26, 2020, 5:26 AM

#

@wraith brook ok

wraith brook Jul 26, 2020, 5:27 AM

#

@night cloak
Did you died early in previous game and exited just after dying ?

night cloak Jul 26, 2020, 5:27 AM

#

He didn’t die early

wraith brook Jul 26, 2020, 5:27 AM

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Previous game I am asking

night cloak Jul 26, 2020, 5:27 AM

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📎 image0.png

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R e dude i posted the Screenshot see

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That’s minutes btw

wraith brook Jul 26, 2020, 5:27 AM

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PREVIOUS game

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Not this one

night cloak Jul 26, 2020, 5:28 AM

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No

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I played a livik

celest shadow Jul 26, 2020, 5:28 AM

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None at the moment, @tepid oasis.

night cloak Jul 26, 2020, 5:28 AM

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I got a negative also i died early bt not exited the game just after dying

wraith brook Jul 26, 2020, 5:29 AM

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Then this is a glitch I think .

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#old

austere otter Jul 26, 2020, 5:32 AM

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will using gfx tool me id

storm flumeBOT Jul 26, 2020, 5:32 AM

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Use of unauthorized third-party software or methods, @austere otter, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

austere otter Jul 26, 2020, 5:33 AM

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then why dont you fix the lag

night cloak Jul 26, 2020, 5:33 AM

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There is no lag in extreme settibgs so u need to shift to a high end device

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Not even a single lag in extreme framerates

austere otter Jul 26, 2020, 5:36 AM

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give me a high end device

night cloak Jul 26, 2020, 5:36 AM

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😆

austere otter Jul 26, 2020, 5:37 AM

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@night cloak what your ig id

night cloak Jul 26, 2020, 5:37 AM

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Ig id?

austere otter Jul 26, 2020, 5:37 AM

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in game id

wraith brook Jul 26, 2020, 5:38 AM

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@austere otter Can I know your device ?

austere otter Jul 26, 2020, 5:38 AM

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iphone 8

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i m facing lag issue in small zone when alive player are above 20

night cloak Jul 26, 2020, 5:39 AM

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Yes its due to the processor

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U wont get these lags in A12 chips

cosmic gazelle Jul 26, 2020, 5:41 AM

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It's enough now, I'm so mad right now.
Why the hell my DP is showing small.
I'm using Facebook and previously it was all good but since past 2 days my dp is showing small.
I even repaired my game and tried to use different pictures but still, no matter what Picture I use, it'll look small.

📎 20200726_110700.jpg

austere otter Jul 26, 2020, 5:42 AM

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rip

celest shadow Jul 26, 2020, 5:43 AM

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Try using a larger image resolution, @cosmic gazelle.

cosmic gazelle Jul 26, 2020, 5:44 AM

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Read properly, I said that I tried different images but it's still same.
2 days back,The same picture was at perfect size and now it's not

night cloak Jul 26, 2020, 5:44 AM

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How’s he charging it in game ?

celest shadow Jul 26, 2020, 5:45 AM

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He's using Facebook, @night cloak.

eternal bison Jul 26, 2020, 5:45 AM

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100 RP 😍 😍

blazing agate Jul 26, 2020, 5:45 AM

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when bonus challenge items will be refreshed

night cloak Jul 26, 2020, 5:46 AM

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📎 image0.png

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For getting conquer

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Do I need to get ace and have the season rank in top 500?

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Or do I need a certain amount of ace stars

vagrant forum Jul 26, 2020, 5:47 AM

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Top 500 with Ace, @night cloak.

night cloak Jul 26, 2020, 5:47 AM

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Okay cheers

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@night cloak ace 15-20

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lol ?

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What one

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Ace or ace with 15-20

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@night cloak you need ace 15 stars or above for conq in asian tpp squad

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I’m na tpp squad

celest shadow Jul 26, 2020, 5:48 AM

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Yes, @night cloak. You'll need to reach Top 500 and that would depend on which region you are playing. You will need to keep earning points in order to be in the Top 500 ranking list. I wish you the best.

night cloak Jul 26, 2020, 5:49 AM

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Okay

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And also

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Is it the second I get top 500 I get conq

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Or does it work like titles

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Like have a day where it’s updated

vagrant forum Jul 26, 2020, 5:49 AM

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You'll have to be top 500 when the server refreshes, that is, 00:00 UTC

night cloak Jul 26, 2020, 5:50 AM

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Everyday ?

vagrant forum Jul 26, 2020, 5:50 AM

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Yes

night cloak Jul 26, 2020, 5:50 AM

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Okay Tysm

wraith brook Jul 26, 2020, 5:50 AM

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Hmm

errant holly Jul 26, 2020, 5:50 AM

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@celest shadow when would be the song be back in pubg (ON MY WAY).. EITHER IN MA8N MENU OR IN VEHICLE.. IT KEEPS US BOOSTED AND WE ENJOY IT WHILE PLAYING..

wraith brook Jul 26, 2020, 5:50 AM

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No information

night cloak Jul 26, 2020, 5:50 AM

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Also for getting conq

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Do we have to wait for the end of the season for the frame and team effect

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Or is that instantly

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I think the frames instant

cosmic gazelle Jul 26, 2020, 5:51 AM

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So no solution to my issue

night cloak Jul 26, 2020, 5:51 AM

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Not sure about the rest

celest shadow Jul 26, 2020, 5:51 AM

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@errant holly, you can turn on the "Music" option by going to Settings > Vehicle

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📎 20200726_135025.jpg

vagrant forum Jul 26, 2020, 5:52 AM

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You get the frame after reaching conqueror, for the team effect you have to wait till season end, @night cloak.

night cloak Jul 26, 2020, 5:52 AM

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Cheers

celest shadow Jul 26, 2020, 5:52 AM

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Do we have to wait for the end of the season for the frame and team effect
@night cloak, you will need to play 5 matches to get the Conqueror frame, you'll get the rest of the rewards during the end season rewards.

night cloak Jul 26, 2020, 5:52 AM

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Gonna twist my sack to get conq 😂

celest shadow Jul 26, 2020, 5:53 AM

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Good luck!

night cloak Jul 26, 2020, 5:53 AM

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Cheers keep up the good work @celest shadow
#PISTONFORMOD

marble herald Jul 26, 2020, 5:53 AM

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can anyone help me?? <@&481161015728406538>

night cloak Jul 26, 2020, 5:53 AM

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Don’t ping every moderator

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There’s people here already

celest shadow Jul 26, 2020, 5:54 AM

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Please refrain from using the Moderator tag, only use it for emergencies, @marble herald.

marble herald Jul 26, 2020, 5:54 AM

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ok.. sorry.. i didn't know

celest shadow Jul 26, 2020, 5:54 AM

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@night cloak, you're too kind. I wish you the best on your journey for Conqueror.

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Nothing to worry about, @marble herald. How may I help you?

little holly Jul 26, 2020, 5:54 AM

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Hey I have problem someone open my account with phone number what can I do I want to remove phone number

marble herald Jul 26, 2020, 5:55 AM

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i just wanna know what happened to our bd server

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we are getting extremely high ping..

little holly Jul 26, 2020, 5:56 AM

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Hello anyone here

marble herald Jul 26, 2020, 5:56 AM

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so if anyone knows anything about it.. it'll be very helpful for us

wraith brook Jul 26, 2020, 5:57 AM

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@marble herald #old

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Maybe devs do something for bd servers

little holly Jul 26, 2020, 5:58 AM

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Bunny PRO

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Help me please if u can

marble herald Jul 26, 2020, 5:58 AM

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thanks @wraith brook.. ill check

wraith brook Jul 26, 2020, 5:59 AM

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@little holly
Explain what happened . How he linked ?

long saddle Jul 26, 2020, 5:59 AM

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When will next crew challenge start???

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Help

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@wraith brook When will next crew challenge start???

wraith brook Jul 26, 2020, 6:00 AM

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@long saddle We don't have a specific date . Keep an eye on news channels

little holly Jul 26, 2020, 6:01 AM

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He is hacking my Facebook account but I get back my Facebook and change the password everything and he is now stay open my account

polar marshBOT Jul 26, 2020, 6:01 AM

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@supple salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook Jul 26, 2020, 6:02 AM

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@little holly
In that case you need to contact customer service .
Read #faq point 5.3

long saddle Jul 26, 2020, 6:03 AM

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@wraith brook atleast predict bro

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Which month

wraith brook Jul 26, 2020, 6:04 AM

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I can't predict .

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No one here can

night cloak Jul 26, 2020, 6:04 AM

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Maybe I could say 2030

wraith brook Jul 26, 2020, 6:04 AM

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That's soon

night cloak Jul 26, 2020, 6:04 AM

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Indeed it is

little holly Jul 26, 2020, 6:10 AM

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Question number 4 and 5 I don’t know what mean can you tell me

grizzled haven Jul 26, 2020, 6:12 AM

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Need help

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@night cloak

wraith brook Jul 26, 2020, 6:12 AM

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@grizzled haven Tell ur issue before pinging

storm flumeBOT Jul 26, 2020, 6:12 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @grizzled haven. Remember to read through #faq before asking questions in the support channels.

night cloak Jul 26, 2020, 6:12 AM

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I'm becc

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Ono wrong channel Friends_WhatsGoingOn

celest shadow Jul 26, 2020, 6:13 AM

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Oopsie.

wraith brook Jul 26, 2020, 6:13 AM

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@celest shadow please explain him 4th and 5th point

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Novakarnage

little holly Jul 26, 2020, 6:14 AM

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📎 image0.png

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Yes

grizzled haven Jul 26, 2020, 6:15 AM

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@wraith brook Someone linked my pubg account with his Facebook account and now it is showing that it is linked to newer version of game

supple ruin Jul 26, 2020, 6:15 AM

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How to become a discord channel mod ?

storm flumeBOT Jul 26, 2020, 6:15 AM

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Please refer to subpoint 6.3 in #faq for further information, @supple ruin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT Jul 26, 2020, 6:15 AM

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@steep torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jul 26, 2020, 6:16 AM

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You can contact the customer service via the game settings, @grizzled haven. Refer to subpoint 5.3 in #faq for further instructions.