#questions
1 messages · Page 924 of 1
I am asking tha
I have to put 0 before my no?
@spring zephyr so now I have to do
Hello, @royal tangle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Yes, he tells you that he can log in to a game account in the Gmail, but the Facebook account has been hacked and the game's clients have finished the update and I cannot protect my account. What should I do?
@trim lotus Make a new account with a new social media. account
@spring zephyr ok 👍
@raven sequoia Can you still log-in to your PUBGM account?
Yes, I can access the account by e-mail only, but Facebook is hacked and my account is opened by someone else
Please refer to subpoint 2.5 in #faq for further information, @raven sequoia. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@spring zephyr Talk to customer service within the game to solve the problem, but the conversation ends
My clan leader also get hacked via Facebook
@trim lotus Patiently wait for their response now.
@viral marsh Can he/she still access his./her PUBGM account?
Nope
@spring zephyr ok as you say
But it's ok she create a new acc
Please refer to subpoint 2.8 in #faq for further information, @viral marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I didn't get food delivery event in my game....
Help.....
Anyone help..... please.....
@hidden knot It's a regional event, only available for some specific regions.
guys please add how many players are spectating you, it would be so awsome, like in warzone:))
Bro can anyone help me o have lost my pubg account
What the hell is camera option in Tambu of classic erangel
@spring zephyr some time its showing that fb logo and sometimes its not
@spring zephyr ok thank you....
@hidden knot u mean region ?
@torn jacinth Unlinking it from your FB settings won't unlink it from your PUBGM account. it's still there.
Please refer to subpoint 2.5 in #faq for further information, @covert dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@raw blaze What?
@spring zephyr heard 0.19 brings new bot features
@cyan citrus ok... sorry...
@raw blaze You can check the patch notes. There is nothing about that in the patch notes.
Hello, @drifting jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@drifting jay What do you mean?
when i try to swipe up or down something in tencent, is not responding, how can i fix it?
like crates
or scope to weapon
@drifting jay Report them to the platform that they are doing that.
@limpid tiger Can you explain your issue in detail?
Hello, @drifting jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@spring zephyr like, i cant drag scope on weapons or to swipe up to see loot on crates
@limpid tiger Try repairing.
When they provide hide button for this
@limpid tiger How many times has this issue occured?
why icant send links here
Excuse me there is a screen shot camera to take selfie appears while I am in game and cant shot because of it how can I remove it ?
why icant send links here
@raw blaze posting links are prohibited on the server
@robust geyser since last 2 days, everytime
@night cloak You can't remove it.
only in match
@limpid tiger does it happen in a specefic map ?
no
@limpid tiger Have you tried repairing?
and the whell is not working as well
@limpid tiger is your screen working properly outside PUBG?
yes
@limpid tiger Your device?
What about it
@dense moon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@limpid tiger Are you on emulator?
Hello
Yes, tencent
@limpid tiger Ask in #emulator-support
Hi everyone
i thought you played on mobile
Can I contact with someone from support
just ask your question here@lunar grotto
@lunar grotto You got banned?
@lunar grotto:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Here which user id I should put??
Still after update ?
You can contact the customer service via the game settings, @snow sky. Refer to subpoint 5.3 in #faq for further instructions.
@trim lotus your game ID
No bot replies please
@molten veldt game id or gmail id
@snow sky Contact in-game customer service for this issue, only they can help you with this.
@molten veldt game id or gmail id
@trim lotus your Game ID
Ayo, how do I check how much popularity i have? 
Contacting since mid of season 13, still no solution ?
@molten veldt the hack account game id right?
@molten veldt the hack account game id right?
@trim lotus yeah
@night cloak under the green fire in the above pic
Thank you 😊
@night cloakCheck the top left side of the pic that I just uploaded.
remove the mute system please. it is annoying af
@mortal swift which mute system?
remove the mute system please. it is annoying af
@mortal swift post it in #old channel
on second thought forget about it
im lagging and i keep clicking the ‘send’ and it send the messages alot time
When will be the unlink feature be back
and i got muted
then dont keep clicking it? 
I don’t want him to unlink one of mine and link one of his
Only if the customer support gives a positive reply, we can be assured that our problem has been taken into consideration. How can we not send them message and wait patiently?
well, you can, just dont press the send message button? @snow sky 
Hello dear PUBG MOBILE players,
The PUBG MOBILE team is constantly working to provide a fair gaming environment. Security Observation Time feature will be added to the game very soon.
Thanks to artificial intelligence technology, the system automatically attempts to damage the gaming environment or violate the End User License Agreement. When we detect security behaviors, "security observation time") must play the game under security observation. Throughout the Security Observation Process, players who try to damage the fair game environment cannot match other players who are not under security observation, match and battle wins are not recorded, or do not team up or watch matches. The photos are blocked if the said players damage the game environment while observing. 🙏🏼🙏🏼🙏🏼🙏🏼
My game has been lagging for 2 days, please correct it.I am not able to play the game properly.
Please refer to subpoint 4.9 in #faq for further information, @hasty remnant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Is the "anti-cheat" team / team who deal with the cheater reports on a break or something? 🤔
Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @left jolt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Yeah I'm aware of it, but just take a look at the #cheater-reports channel.
@haughty cypress do they play pubgm in japan? how did you get japanese role?
check #613267301243944960
will do
@left jolt It's an unofficial way to report. So, it's closed most of the time to process the reports.
What I have to put in no.5??
It's been 8 days already, and they haven't been processed yet. Likewise with the in game customer service and the link mentioned above. @spring zephyr
So yeah I was just wondering 😅
@left jolt You can always report them using the in-game reporting system.
Anyway, guess it's all about having patience now.
@haughty cypress no.4 ??
@spring zephyr Are you also the Aditya who is Soul Mortal's youtube channel moderator?
@trim lotus when you started playing the game
@robust geyser No, and use a discussion channel for conversastions.
@spring zephyr i always reports but nothing happens
Guys after last announcement will game loop server and other server rejoined??
Hello, @maiden kayak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
You can now access #emulator-chat and #emulator-support, @karmic drum. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@karmic drum Use #emulator-support, I don't think that's going to happen.
@haughty cypress ok and no.2 only I have to give the social media name like gmail or should I need to give user ID
How do players give (for eg) Japanese voice commands in Pubg ?
@trim lotus The ID of the social media account that the hacker can't access. The one that you use to log-in.
Hello, @pale badge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
meep
@spring zephyr
How do players give (for eg) Japanese voice commands in Pubg ?
The most irritating thing that pubg has done is putting group photo in tents
@robust geyser You can't do that in global version. Against the ToS.
How to remove group photo option when we are in fight in tents
@astral valley You can give your feedbacks in the #old channel.
How to remove group photo option when we are in fight in tents
@astral valley You can't
I lost three matches due to that option.... And reached crown 5
@astral valley Does it not appear in controls?
@devout panther:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@robust geyser no.... It is not available
hmm...maybe don't jump in camps/tents then
@robust geyser it is a Hot drop for getting more kills
@night cloak could you explain how you lost it
I have send all the details but they didn't reply
Hello, @feral orbit!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@trim lotus They'll reply you wait patiently
@night cloak ok bro
@night cloak you should mention AdiTYa above! He may help you right now!
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Hey mods I have proof of this player hacking tho I have screenshots not video evidence
Hello, @molten veldt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spring zephyr why does it happen that only after i complete a match with other players, only then there is sound glitch in the lobby and hence in the next match too?
anybody else?
u mean u can still hear them?
oh
@robust geyser You meant the mic glitch? 
lol if that's what it's called! is there an unofficial way to solve it?
@robust geyser check your audio setting
i have looked audio settings, turning wifi on and off, removing pubg from background!!
@robust geyser If you are on WiFi, then you can change your DNS to temporarily fix it.
They are aware of this glitch. It should get fixed soon.
it still happens after restarting?
@spring zephyr will a vpn help?
No.
@robust geyser try dns changer
@robust geyser try to restart your game. if u still can't hear them. try to ask ppl who play with you to also restart their game. this might help to fix it.
i know dns thanks i was just thinking vpn was the same thing
uh not exactly.
yeah i know this dns changer app 1.1.1.1 i will give it a go
@spring zephyr why does it happen that only after i complete a match with other players, only then there is sound glitch in the lobby and hence in the next match too?
@robust geyser this mic glitch happens to everyone in the game you just needa restart to hear them ig
i try to restart the game when in-match, but if you say then i will try doing the same while in lobby
Where I can report about cheaters on Europe server?
Hello, @pine dock!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@robust geyser what phone do you have
Asus Zenfone 4 GB Ram
Do you have the latest software update?
i try to restart the game when in-match, but if you say then i will try doing the same while in lobby
@robust geyser if its still there than tell your teammates to restart as well you never know there mic can be glitched too
This mic glitch thing happens to me everytime when i play with my friends all we do is restart the game
@steel sentinel don't bother i have enough ideas to see through
And it does get fixed most of the times
i believe you question have been answered. please use #chat or #pubg-mobile for discussion.
@night cloak @night cloak @steel sentinel Yes my question is answered, thanks for your help
yw 
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You can contact the customer service via the game settings, @mint violet. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak Hello my brother
We are unable to provide assistance if you do not ask a question or state a problem, @buoyant dirge. Remember to read through #faq before asking questions in the support channels.
You can contact the customer service via the game settings, @finite gyro. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak if i link with email they put number also or just email ?
if i link with email they put number also or just email ?
@buoyant dirge just email
okey when i change this email pass ... can another one reset this pass ?
Hi i need help
The account i use is linked to facebook , and my fb account has been disabled
How do i log into my account
Because right now i cant due to fb acc being disabled
@buoyant dirge It will ask for a verification code when you do a password reset.
Please refer to subpoint #2.8 in #faq for further information, @civic shale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hlo I want to disconnect my twitter account and connect with my facebook account pls help.
yesterday i changed pass for email link ... and today this pass was change ? @night cloak
@night cloak It is not possible atm.
@silver pine:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@buoyant dirge Check if some one has access to your mail, if not then you're safe.
Could you please tell me how does this ivent works?? How can I get the bag or title??!
@night cloak
@buoyant dirge It is safe then may be you might have changed it recently.
@oak cliff click on that icon and read what are the conditions
@night cloak i send code ver to my mail but it's not coming
try contacting the customer service
*in-game
Hlo I want to disconnect my twitter account and connect with my facebook account pls help.
@night cloak unlinking option is currently not available.
Does anyone know why we can’t re-roll quests in Food Delivery? It says we have 3 re-rolls a day, but it wasn’t possible to re-roll at all today.
however if u have linked not email, you can link your facebook account
It says quest re-rolls refresh at 00:00 UTC, but it doesn’t refresh them.
OK
@spring zephyr
They told me pls wait b4 taking this action again
@night cloak @night cloak I didn't understand it correctly..It says that you can collect the rewards from 25-29 but I didn't understand how?
@oak cliff Could you post the screen shot of that
For what today 9 mb update came
@amber cedar some bug fixes & little bit other things
@oak cliff wait till 25 July
@storm willow thanks
@delicate basin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Guys
I need help please is the unlink feature is back in the Korean pubg Mobo version?
If it's can I unlink my hacked Twitter account?
@storm willow sorry I lost time
But this is the support
Ipad game crash issue
@storm willow just..is the title permanent or not?
Unlink feature isn't available as of now, @tame coyote
My friend found it on the Korean version
Please refer to subpoint 2.5 in #faq for further information, @tame coyote. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We support only global client. @tame coyote
Okay sorry@storm willow
@night cloak this give me this msg ..
and this code not coming to me .
in my mail
@tame coyote you can follow #faq 2.5 to remove access to hacked account
@buoyant dirge check junk/spam box
@storm willow Turkey
Can you ask to other staffs Lazy#0523 when available.
Since that is region specific event and I don’t have that event, so cannot guide you on that doubt. @oak cliff
Or try asking in official Turkey server
@storm willow ok thanks
Staffs there should have good idea about it.
@storm willow they give me already but i can't change pass and when i request new they say pls wait b4 taking action ...
@storm willow bro can you explain what introduce in 9mb update
@glossy charm there is no information about it, probably minor bug fixes
@buoyant dirge try again. Code should have expired
@storm willow no bro they are not fix ping problem and friends list bug
@storm willow that is my problem the new code is not coming to mail bro
@glossy charm which region ?
Asia
@storm willow i will waiting for night and try again okey?
@storm willow India
Yes, try again later.
@vagrant forum thx u for help me really you and @night cloak ♥
@lime juniper thanks for the announcement about hackers - rather late than never. But why is it that cheaters aren’t just banned straight away?
@glossy charm entering and leaving cheer park will provide a temporary fix for friends list.
are you currently on wifi?
@topaz delta
@night cloak mobile network
This is of today 😭😢
In cheer park look at bloody ping bro
I died in Tht game due to lag
Ping shoot frm 20 ms to 300 n on when 1 sqd came near by.
After Tht I directly landed on Main screen
So shot this in cheer park
I have a question is there a way i can get rid of the Group Photo button its appears at random momments and its getting annoying
Check #news, scroll up, @solar geode. There's link provided by Error 403 for ping issues.
Already done Tht Survey in morning only
This ping issue is Ruining whole gaming experience 😣😣😣
I have a question is there a way i can get rid of the Group Photo button its appears at random momments and its getting annoying
@high bobcat As of now you cannot desable it bendit. We have yet to receive news.
Kindly post it in #old
May I know your country and character ID, @solar geode ?
@vagrant forum please I request you please reduce my ping problem
@high bobcat
Tht stuff is dangerous in game
If u land on those tents this button can get u killed like standing bot
@vagrant forum I have provided same to Mao Admin here
Yesterday only
i want to get rid of it
@glossy charm As you are on mobile data, try to move to a place with better connection.
Also clear all background apps that consume data in background.
@high bobcat That is not possible now. Kindly understand
I know
Oh, then it's fine. You don't have to give that to me, @solar geode. Just be patient and wait few days, they are looking into that issue.
@high bobcat it's simple don't go to those TENTS 😅😅😅
bruh
@vagrant forum okie bro
it pops up randomly
It's a bug so for now you can only report it, haven't found a way to get rid of it, @high bobcat.
@night cloak my network is strong bro
ok thanks
It pops up when you are with 4 or more people.
Nop if u r in vicinity of 50 mtrs of tents Tht button pops up
If u go away it vanishes
@vagrant forum where is the link of fix bug
I tired this in Game lobby when u r near Tht flash grande tower lit pops up
Report it on #cheater-reports when it's open, @balmy verge.
Unlink futures when it will be available?
There's no official announcement about it, @bleak swan.
Any Rank pushers in KRGP server. ??
@nova gust #activities you can find teammates here hunter.
@balmy verge why blame pubg and why use bad words 
I cannot understand this challenge
oh
i wil explain
The challenge is to determine which way the plane will go in the next match. When you enter the match you can see the flight line. If that flight line is the same as the direction you chose then you get points.@urban comet
Help me
Can swift from emulator to mobile and mobile to emulator constantly? Because if friends from emulator are online I'll play in emulator or if my other friends from mobile online means I'll play in mobile
yes.
@pastel wedge no problem if not in match i guess
But both from same wifi,
yes
It's hard to play with emulator friends if am in mobile
The challenge is to determine which way the plane will go in the next match. When you enter the match you can see the flight line. If that flight line is the same as the direction you chose then you get points.@urban comet
@night cloak
So this challenge depends on luck only
But dont do it in the middle of a match.
So this challenge depends on luck only
Exactly
@pastel wedge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You will not be banned if you switch between emulator and mobile constantly
@pastel wedge
Look bot Gave u Answer
What will happen if u switch constantly 😂😂
dont provide false information
@solar geode
@solar geode:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Today i died 2 times because of so called 'group photo' option
I was unable to move my character because of it.
Today i died 2 times because of so called 'group photo' option
I was unable to move my character because of it.
@alpine brook As of now there is nothing you can do.
dont spam.
I'm sorry
Ya, am in thanks
The challenge is to determine which way the plane will go in the next match. When you enter the match you can see the flight line. If that flight line is the same as the direction you chose then you get points.@urban comet
@night cloak
For example, if I choose north and start a match and the direction of the plane going 355, n or 5, I will kill myself and win the challenge.
No need to kill youself. You can collect rewards when match ends.@urban comet
important Also if you leave the match midway /if you unable to finish the match,you won't get the rewards.
@night cloak that's true I need that group option to move from that place, because I use that place to move my character, today I missed a chicken dinner and sometimes I died because of that group photo option
Sorry about that. No news about it being removed have been released yet.@pastel wedge
Thanks for reply @night cloak , bye bro..
Am sorry to say this @night cloak has a prob. Please help him out
ok
Do you seem to have any lag?
Does your screen by chance have any touch issues?
ok
@vagrant forum
You have to take a creative picture and post it on instagram page with #liviktogether tag rage.
How to participate in this event ☝️
Take a beautiful picture using the new camera option, @wicked jasper
Do something about hackers @lime juniper
@night cloak what device you use?
Or screenshots
@vagrant forum ok where I will post the SS
In instagram@wicked jasper .
Almost in every match I kill by hackers
@wicked jasper 
He had a issue
@night cloak Lag issues maybe
*has
@night cloak Tried repair ?
Just #liviktogether @wicked jasper
Pubg crashes for about 2 times in ipad in a single match
Tryy
@cunning badge try repairing your app
👍
@vagrant forum Owo thanks a lot for info@feral knoll @night cloak 😇
bye.
Ok ill reply
Kindly post in #old
Also check #faq 4.8 and 4.9. It may be of help.
I switched mobile when I was in mid game, but i have been returned to lobby. Why ??
Before update we can enter the match but not now
You shouldn't be switching devices in-between a match
I switched mobile when I was in mid game, but i have been returned to lobby. Why ??
@night cloak
Why use cheats?
What to do if my father takes mobile and I have to play on another mobile? 😂
Huh
@night cloak
Why use cheats?
@sand path really bro I don't know a bit of that thing
Ofcourse
Can anyone answer my question or help me ?
What is your question?
Hey Anyone here?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak @fresh verge. Remember to read through #faq before asking questions in the support channels.
@fresh verge your id got banned?
Is that you. @fresh verge
@fresh verge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My Problem is High Ping From Last Week Even My Internet Connection is very very good in how much time it will be fixed?
@feral knoll there was no need to mention him again.
@night cloak country?
@night cloak. There's no need to let them know about it
they are trying to send the message but are unable to do so.
@night cloak
They are reviewed by the staff and unmuted in seconds.
@sand path Till When High Ping Issue Will Be Fixed?
@night cloak
There is no such issue reported. Try asking in the indian server.
@sand path then why Error 403 posted that fill survey?
To find out such issues
Can i tag him?
Well. Fill that form
Ok
Feel free to dm me @night cloak
Ok when i will feel free then i will
How to report YouTubers who are Giving incorrect information about pubgm ?
Incorrect?
*wrong
Wrong information like?
They're free to make any type of content they want.
This
Except for cheating videos. The team will only strike cheating videos.
He is saying in the 9mb update he got karakin map
Well... that can be reported to YouTube for misleading
It doesn't violate the game's ToS
YouTube is filled with fake information . I am tired of them 
Ok
@sand path How To Become Moderator?
Please refer to subpoint 6.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
i need help please
yes?
We are unable to provide assistance if you do not ask a question or state a problem, @crisp spear. Remember to read through #faq before asking questions in the support channels.
@crisp spear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
The official record is 58 kills skrubz.
? The capacity of livik is 50
He was talking about time record
Don't entertain people who are complaining about suspension or Don't require assistance.
Oh. Sorry i will keep that in mind :)
Pubg is now full with hacks my rank is decreasing games suck
I hate u
Can I change my account from Facebook to Google play? I want to delete my Facebook page, but I am linked to it.
Thank you
unlinking option is currently not available @golden latch
😕
Hello, @limber musk!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Yes you can link your gmail account to your pubg account. You can find the option ingame.
I've lost my account after unlinking facebook , I've created a new pubg account with the same social media account as they've told me in the support, and after days of giving them all the informations (new account id old account id social media nickname .....) They've told me that the account is linked With facebook and you can easily get your progress by connecting with facebook, but if i do that it get me to the new account they've told me to create not the old one. Can anybody help me please with this.
Thanks
@spring zephyr
@strong iris do you have the screenshot of customer care response? Hide you personal social media details if necessary
@golden latch you can have 2 social media linked account and one Email linked to your PUBGM
@storm willow I have some old ones but I don't have the last reply, the last reply was "we see that your pubgm account is linked with facebook you can easily gain access to your progress by connecting to your facebook account , if you've lost you're Facebook account contact Facebook's support" but i only have one facebook account that I've unlinked by mistake and then I've created a new pubgm account with it as i was told .
@strong iris what’s the other linked account?
@storm willow i had game center and facebook linked , I've lost acces to game center long time ago i was logging in With facebook but after i unlinked facebook i lost access and created a new pubgm account with my facebook as i was told by the support
@strong iris do you connected it with email or phone number
@strong iris can you screenshot the last message from customer support?
Where they said use Facebook to login to your account
Sorry i didn't take a screenshot and I've started a new conversation with the bot in support to start all over again, but they've told me that i can gain back access by connecting with my facebook account , but my Facebook account is linked with the new account they've told me to create
@topaz delta no i didn't
When will the reporting channel open? I have many reports. Please be more fast and enthusiastic
@storm willow
@lime juniper
#questions New Food deliver event is not showing in my account. What to do
kindly avoid tagging error.
#questions New Food deliver event is not showing in my account. What to do
@grand notch it is available only in certain regions
@desert marten will be opened, when the previous reports are handled.
You can now access #emulator-chat and #emulator-support, @weary wing. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@night cloak is it available in India
Ask in emulator support @weary wing
no.
gn storm
@night cloak ?
I know it might be confusing to understand my situation ,please ask me if i didn't explain my situation clear enough
@desert marten will be opened, when the previous reports are handled.
@storm willow
Treat it then, why this delay. Double the hacking effort and must be chased
To much cheater
You can use this link http://cheater-report.pubgm.cc@desert marten
@desert marten the security team will process the reports. Please wait patiently.
Hello, @alpine pine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
If we have 2 or more pubg id's in same mobile and we start to watch video reward but it goes to another account pls fix this bug.
basically if I bid 20UCs and there are no more than 20000 bidders in total, i have 100% chance of getting this item?
@storm willow what do you think i should do?
@strong iris please let me know when they reply again
and send the screenshot of their response.
You can't just send the informations of new and old accounts directly to the support?
Does PUBGM say what the odds are for those Lucky Spins when they're available?
when is the time for safety obesrvation 👀
Hi i have account linked with facebook and Twitter
My twitter account has been hacked, can I cancel a link in my game account?
@red valve, can you tell your issue briefly?
@twilit onyx, If there is an upcoming event, It will be posted in #news.
Ok
Ya
Yes, @twilit onyx?
<@&481161015728406538> <@&639889499718942720> whole lobby is full of hackers. Fpp duo Asia.
Hello, @rotund knot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak what?
@rotund knot, Do not Ping the moderator and community team unnecesarilly.
@twilit onyx, If you have any issue or doubts regarding PUBGM global version, ask here. Or else please move to #chat.
when is the time for safety obesrvation 👀 anyone plsss
@night cloak, Can you tell it briefly?
@red valve U even have an option in facebook and twitter app that shows you that what is linked to ur account u can unlink pubg from there
@night cloak i mean that posted in #news
@rotund knot do not use the moderator and CT mention for these, next will be a mute.
safety observation period :/
@night cloak ok
@night cloak If you have read it. They said soon
@night cloak, Dont know. Anytime Soon.
Hey
We are unable to provide assistance if you do not ask a question or state a problem, @wind spruce. Remember to read through #faq before asking questions in the support channels.
I have problem .. i change my flag and wit wrong flag
I want to change it back
Without uc
@wind spruce You can change after a specific period of time. And flag card is required.
Because all i have 90 uc
It's wrong change
My little brother change it
And the flag change to Israel .. I'm from Egypt
That's big mistake
Dear friends can anyone help me? I try revoke my account from Twitter but its write me that im suspended i need transfer my account from twitter to Facebook please help me
@wind spruce, Just wait for 60 days.
And you can change it back.
@grave parcel, Contact twitter support for suspension of your account.
U can do it in 2 months
Then i can revoke account and link it to Facebook?
@grave parcel You can't unlink social media accounts at the moment.
@grave parcel, Account linking option will be availble after some time.
Hi i have a question. Me and my friend lived in same country, I can play bounce challenge but bounce challenge is looked for my friend . Why ?
(BTW it was unlocked for me yesterday for the first time but today it's locked. )
@hollow hedge yes. Even if you bid 10uc if the item is in stock you will get it.
Hi , i just bought a new phone and at the old phone the game was guest , so can i get the account back with icloud to the new phone? Tag me pls
@night cloak u have to link it with social media
@gaunt creek, Wait for the Bonus Challenge to open again.
It will open after some hours.
@night cloak you need to login your old phone, then link your orignal guest account to social media. Then you can login.
@hollow hedge yes. Even if you bid 10uc if the item is in stock you will get it.
@uneven hatch ok thx
@brittle epoch, Do not ping Moderator Role. Your Question will be answered.
@brittle epoch, Do not ping Moderator Role. Your Question will be answered.
@night cloak 👍
@brittle epoch check your playstore or AppStore transactions/ purchase history
There are some 3rd part transactions using my ID I don't know who so I want to know about this
this transactions and all the information to me
Thanks, but bounce challenge opend jusr for some players ?
@brittle epoch contact customer support. Also Secure your account password.
@gaunt creek, It will open soon. You just have to wait.
Its not the same timing for everyone.
@storm willow If you don't know about uc Charging you can use the ID only without password !
Thanks
So Its not about the password lol.
@opaque ginkgo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@gaunt creek, You're Welcome.
How to contact customer support ? @storm willow
@brittle epoch, You can contact Costumer Support in-game.
Hello, i bought unknown cash from the game it self using google play a 50$ bundle , the money was token from my google play balance but i didnot receive the unknown cash on my account ! what should i do please !
@brittle epoch You can contact the customer support from in-game settings. Refer to subpoint 5.3 in #faq for further information.
First check if it was a successful transaction
You can contact the customer service via the game settings, @keen barn @brittle epoch. Refer to subpoint 5.3 in #faq for further instructions.
If yes then wait for at least 4 hours
Why my friend list fetching slowly ?
guys how can i verify my crew
Thank you @storm willow @night cloak @craggy blade ❤️
Welcome :)
@brittle epoch, You're Welcome!
Cuz sometime there are slow transactions
@night cloak it's a common issue not to worry
When will fix ?
@night cloak, Its a glitch mostly. It will get fixed in the next update, Mostly.
Hmm
@sonic marsh, You have to participate in Crew Challenge.
@sonic marsh You have to complete missions in order to get points by which your crew gets verified to a certain level.
Is there a way to remove the group photo button?
It's super annoying..
In classic matches
Here we go again, behold the stupid ping is back again!! 🙆🏻
300 lol
Few seconds later...
Wowwwww :0

@night cloak, Is this a question? I dont think so. You can post this in #old.
And Move to #chat, This is a support channel.
Posted something else there by mistake, need to wait 6 hrs to post anything
And by the time, I’ll forget it
6 hours
Woooowww
Nice 👏
Been trying to log in and it says account has been logged into a older version or something
Ok, @night cloak. Now move to #chat.
Whats up with that
@civic shale, You have to update the game to the latest version.
@civic shale Try repairing your game.
@civic shale, Is your account logged in with any other device?
No
Other than the device which you said the game is updated?
It was on another device but its not anymore
It is updated aswell
Dm if u like juice wrld❤
Man i was like 63 lvl
@night cloak ok now explain this
Now I’m limited to watch my friends?

Tencent is so funny xD
purple pills hack btw xd
purple pills hack btw xd
@night cloak now let’s not go that way buddy
@night cloak, Tell about this in #old.
Sure
@night cloak now let’s not go that way buddy
@night cloak xd
Everything thing in feedback bugs
Wait 12 hours
To say anything
Move to #chat, @night cloak.
If you type T by mistake and send it
Guess what
XD
Awwwe sorry buddy, you gotta wait another 6 hours
You can discuss about this in #chat.
Sorry for your mistake
hhhhhhh
Damn ive just tried to log in with the other device and it still says the same
I guess that account is gone forever then
It was also linked with facebook , facebook account got disabled
Probably Ruby just has nothing better to do, except acting like a mod and just giving me orders
Wow
xD
Ok Ruby
If you say so
Moving to general chatt
🥰
Ok.
Ok.
What is in today's 9mb update?
Probably Ruby just has nothing better to do, except acting like a mod and just giving me orders
@night cloak Nah. The mods arent active here, So anyone can help here. Who knows if I become a mod?
@night cloak, move to #chat.
Why not?
@night cloak Minor issues fixed and cheating detection improved.
You arent here to ask a question, or to help.
@storm willow
im here for ask question, waiting mod
@night cloak yes?
@night cloak Minor issues fixed and cheating detection improved.
@craggy blade was that supposed to be a joke?
I hateeeeeee hackers

Please avoid going off-topic. You can have unrelated conversations in #chat.
@storm willow, @Hmmm#7927 has a doubt.
Hi can the group photo be removed please? My crouch and jump button are at that angle and it affects me
Ok
Yes shoes everything in #old
You can also complain about your life there too@fathom plover
Why my friend got 3 card from weekly report ? Where i got only 1 @storm willow
Me and friend is in same tier
@night cloak this channel is for support related to game. For off topic use #chat
I'm not russian or vietnamese but I can explain in detail how people are using modified apks to cheat the game
@fading yew:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@uneven hatch with icloud i cant right?
I need help my account
Uninstalling pubg mobile........can't play even 1 match properly in middleeast server........more than 1 hacker in a lobby.......no use of reporting these hackers......pubg mobile is in support of these hackers
All the hackers are using paid hacks and hence there is no use of reporting
Worst game ever
Hello, @torn kestrel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
can you plz put Caucasian as one of the ethnicities on the survey I can help you guys but I'm not Russian thai or vietnamese
We are unable to provide assistance if you do not ask a question or state a problem, @dense hamlet. Remember to read through #faq before asking questions in the support channels.
Hey,
I have a question about a report in #cheater-reports I filmed 2 teamer in 1 match the video is 9 minutes long can i just upload It at once or should i try to make smaller clips?
@night cloak, Upload the vid in youtube, and share the link with the player information in #cheater-reports, when it opens.
@night cloak Only the important parts will be enough
@torn kestrel that's wrong. pubgm is against hacker. there's use of reporting which you can get them banned. ofc they'll not get banned right after you reported them since there's alot of reports and it will take sometime before they can ban the hacker. pls be patient with it and do report if u encounter any hacker.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak okay I will wait.....but can you give back my rating points that I lost because of these hackers?
@normal fulcrum alright then I make 4 small videos and try to post them at once 😅 or can I send it to a staff because there is a 6h timer if I remember right 🤣
Why my friend got 3 card from weekly report ? Where i got only 1
@night cloak Those rewards depend kn your performance and tier
@night cloak You can use to link to report http://cheater-report.pubgm.cc
@normal fulcrum but my friend and my tier is same then why ?!
@torn kestrel Avoid spamming
@night cloak Those rewards depend on your performance and tier
@torn kestrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Anybody know why it’s doing this
ok i just Upload 4 clips where u can hopfully see that they are teaming @normal fulcrum I never clipped videos sooo haha
Game is crashin @dark loom. Try reinstalling
@night cloak We don't handle reports related to team ups. Report only cheaters using plug ins. Rest all reports goes to customer support in-game
I did ,didn’t work
I@night cloak I did still now working
Looks like an iphone @dark loom. Have you tried rebooting your device?
@normal fulcrum yup I did all this
@dark loom Try removing the whole game from the game files, Then the app. Then download it again.
Interesting. @storm willow Can you help him? Since it's an Apple device
State your issue, @night cloak.
@night cloak I removed everything
@dark loom, Wait for @storm willow.
You're Welcome.
@dark loom install from AppStore
It’s installed from App Store
Are you using jailbroken device?
No
Delete the app/ reboot device and reinstall. @dark loom
@storm willow I did my friend event I reset all my settings
My Twitter account hacked they change everything,this account linked to pubg, I have access now only with facebook, I don't want them to steal my account 😩
It’s 11 pro max used only for a month
Please take a look at middleeast duo server.......every match I am getting upto 5 hackers
@hollow osprey try to contact twitter support for that matter. as for now the account unlinking feature is disabled, so you can't unlink any linked account.
@night cloak No use of asking for an Unban.
We cant. Asking repeatedly can suspend you from this permanently.
@dark loom the app works good on iOS, just checked. As long as you install from official AppStore it should work without any issue.
@night cloak I tried but they still didn't reply or send anything to me
@torn kestrel we can't do anything about this. only thing is to report the hacker (that will also take sometime for the report to be processed). as for now, please be patient. sorry for the inconvenient.
@hollow osprey wait for few days ? it took sometimes usually before you can get a reply.
@vernal arrow, Yes. It will be soon coming.
@verbal yoke what are you trying to prove?
@verbal yoke what are you trying to prove?
@woeful elm ok
@verbal yoke Do you use hacks?
its not my account
Then?
Hello, @verbal yoke!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
There you go.
@torn kestrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@verbal yoke, Report the user if you have his ID.
@night cloak seriously 😩 but am still worried about that they will delete my account the already deleted all my friends
@verbal yoke, #cheater-reports will be opened usually on mondays. It will be open soon.
@vernal arrow, Report In-match the same moment when you see that the player is using the hacks.
@hollow osprey ohh you mean, the might get your account banned ?
@night cloak I mean if they can get access to my PUBG , they can remove my account?? They already removed all my friends
@hollow osprey remove as in unlink your facebook account so you'll not have access to your pubgm account ?
@verbal yoke, #cheater-reports will be opened usually on mondays. It will be open soon.
@night cloak alright
@torn kestrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
A lot of hackers
Hi, if you encounter any hacker, you can either report them with details in #cheater-reports or you can submit it in http://cheater-report.pubgm.cc/
Please please please pubgm pls ban the hackers in middleeast server
I reported 1 million hackes
@torn kestrel they're trying to work on it . please be patient and keep reporting any hacker that you encounter.
@night cloak is it possible to unlink Twitter?? So they cant have access to my PUBG
@hollow osprey as what i said earlier. the unlinking feature is disabled for now. so you can't unlink it till the unlinking feature is back.
@night cloak you know when it will be available??
@hollow osprey bro u stil have access to your game account right?
@trim lotus yes with Facebook
@hollow osprey even I have the same issue my gmail account has been hacked but I still have access to login with my fb
I died so many times because of this stupid button, can i disable it somehow? I can't move it
@trim lotus but they can access to my account any time with Twitter 😩 so they can change everything
@hollow osprey yeah bro even I have the same issue
@hollow osprey but I think they can't unlink your fb from pubgm
they can't as for now the unlinking feature is disabled.
@hollow osprey check #faq subpoint 2.5
@night cloak but I guess if they want to unlink my Facebook they must login with Facebook right??
@night cloak do you know when the unlinking feature will be available??
WGuys
Unfortunately I have no info regarding that. Keep an eye on #news for upcoming news about the availability of unlinking feature in future updates.
why in pubg mobile lite they tell me server is busy
always
used vpn but nooo
always server is busy
any solution ?
I'm in france
Hi, the use of VPN in game is not allowed, please never try to use it as it might get your account banned.
i didn't had a choice the game tell me always server is busy
error code restrict area
I'm in europe
I need to upload a video in feedback.. but I'm not sure that it will upload as video but as a file which doesn't opens sometimes.. so can I post it once here to try.. then I'll delete
because feedback has slow mode
PUBG MOBILE lite is not intended to work in Western Europe. Please use the global version. For more information you can give you the Lite role from #613267301243944960.
@kindred sierra
@heavy vortex upload to YouTube, edit the message and add the link to it.
Thx
You're welcome!
so I think I dont have a choice just change my dns
to philipines I think
is it legal ?
its not vpn its just the dns
#613267301243944960 🇱 Lite role, @kindred sierra
You can now access #lite-news, #lite-chat and #lite-support, @kindred sierra. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.
@real ridge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
thank you for your help @onyx cairn
You're welcome! 🤗
Hi, please, any help, because my account has been compromised, and the hacker can log in to my account in the game with me, and I want to decipher links that the hacker linked to my account
crew challenge :/?
@night cloak no. Login in the game centre from the old phones guest account it will become yours.
@buoyant dirge join a tdm game and leave it
@onyx vine:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have encountered such error in the game, I want it fixed as soon as I have reported
Please post about it in #old along with this screenshot, details and the device you're using,@gleaming barn.
@lime juniper when my ping fix I fill survey 🤕
Whole lobby of hackers in fpp duo asia
@rotund knot, report them in-game.
Plz fix this bug as it dont increased my rating becoz its a glitch unfortunately i need to exit
It is because of your unstable internet connection.
Hello, @rotund knot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Have reported multiple hackers in game and yet I encounter them in every other match. It's like the conqueror tier is made just for the hackers and not for normal users. The whole lobby is full of them.
@rotund knot it will take sometime for the report to be processed. please be patient. the hacker will be banned sooner or later. if you encounter any more hacker, please keep reporting them! ty
Been patient since multiple seasons. Anyway thank you for letting me know
Also please go through the pinned message in #news to know what Tencent has been doing regarding hackers in-game, @rotund knot.
Someone hacked my pubg gamil then he linkd his gmail to my account.now i recover my gamil but i cant remove his linked gmai...how can i remove his gmai?
@fringe cipher:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
How i find my pubg registration date?
Hello! I did not violate any rules established in the game, and did not use programs that violate the rules of the game. I am for fair play, I invested a lot of money to buy RoyalPass. Please give me back my account, I beg you! Id: 5612405981
Nickname: KYRIE0303
Is your account banned for 10 years, @fast jungle?
Did you create the account using Facebook,@amber spire?
@elfin canopy yes from facebook
Facebook > settings > apps and website > Logged in with Facebook > PUBGM
You can see the registered date there, @amber spire.
@elfin canopy yes
@fast jungle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:
:white_small_square: http://bit.ly/37Lgfbm
Please consider using Gameloop, the official emulator, @night cloak.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
@elfin canopy
Are you trying to link new email to account?
The hacker want to link
Do not share the code it with anyone.
Okkk...but i dont know how he linked his account
Change passwords of your social media linked with your PUBGM account and enable 2 factor authentication.
I changed everything
If the hacker has linked their social media to your PUBGM account, refer to subpoint 2.5 of #faq.
I dont understand what number 3 option want?
I had 1 kakh around bp but today i noticed i just have 1k bp left.. i havent use it just opened 3 to 4 soldier crates n it showed not enough bp .. i was shocked . This is some kind of a glitch bcz if someone use to buy anything atleast i have something to dismantle or is someone dismantled items then i should have lots of frags
Nickname of your social media account linked with your PUBGM account.
If the 2nd account is not yours, just write "2nd socila media (name of social media platform) belongs to hacker', @amber spire.
You can contact the customer service via the game settings, @delicate latch. Refer to subpoint 5.3 in #faq for further instructions.
Why players phonex os can't enjoy in pupg mobile like players gamelob ???
Gameloop is the only official emulator.
Pupg mobile in season 14 full hackers!!
@storm flume i tried in game customer care service but it keeps on showing the general faq page never takes me to the customer care chat ... Im talking to bot throughout the day n loop around faq page
We cannot help with it,@night cloak.
Only Gameloop emulator is recommended using any other emulator may lead to account suspension.
We cannot provide support for phoenix or any other emulator.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
in season 7 conqueror title was temporary and in season 8 permanent.
i was conqueror in season 7 
@formal rose:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
i have texture glitch in game loop what should i do?
You can now access #emulator-chat and #emulator-support, @mossy notch. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
yes
Ask in #emulator-support.
@elfin canopy does every mod get pubg partner title?
i want to know more about it lol
No, @tired fractal. Only some of them who has been here for long enough and has contributed so much to the community.
In pubg I have been rotten and thank God I returned my account but the hacker takes everything from me but I can return it to me I am worried about him if I change my country I am seriously after your permission I need a way to change my country 60 days ago I can not wait because I have conditions and competitions so that I have to Change to my country of origin please i want a way
Please help
Hello, when will the new wave of prohibition come?
coming weekly?
@frosty current
Yes
😞
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Is this means that I can change my country
Hello, when will the new wave of prohibition come?
What do you mean?
Contact customer service in-game for it, we cannot help you with it,@night cloak.
@elfin canopy I don't know how
@elfin canopy
Hey look before 30 minutes I contacted them but no anything helpful what can I do please
Contact them again, we cannot help you,@night cloak.
It is very unlikely you will be able to change your region in-game before the cooldown period.
@elfin canopy really?!?!? Then what? I want the company to know about them and what they have done.
That's why report them to the company. The direct way is the best way.
Could you please help with that?@onyx cairn
What i do
I really want to know how to contact the com.@onyx cairn
Did you made any recent purchase or applied for a refund?
I ned help ?!
@median urchin ^
You can contact the customer service via the game settings. Navigate to the game settings from the main menu, and scroll to the bottom-left of the Basic section.
@elfin canopy what ?
Did you made any recent purchase or applied for a refund, @median urchin?
Still not getting 40 points in bonus rewards while other people are getting it
We will get back to you after getting a response from the team regarding this, @night cloak.
In the meantime could you post it in #old?
@onyx cairn okay man, thanks for helping. I’ll see what will happen next..
@elfin canopy no I was delete the game after that i dawnloud it than i cant porchese what can i do ??
Already did
How long you've been facing this issue, @median urchin?
Nobody replies here
You're welcome, do not hesitate from contacting us here whenever you need help!
@violet rose
And if someone does, they have no clue about bonus rewards
@onyx cairn ❤️❤️
#old is to collect feedbacks, not necessarily someone would reply, @night cloak.
The Tencent staff read that channel on regular basis.
Mav may be 1Week
Did you try changing password of your Apple ID,@median urchin?
@elfin canopy may be 1 week
@elfin canopy how long before I get a solution for this?
@elfin canopy no
Please change password of your Apple ID and then try again, @median urchin.
Already asked about this,@night cloak. Waiting for a response.
One more thing
When I used 50 points, it showed me I'll get 140 on a win
And won the game after a few hours
But I only got 70 points
@elfin canopy I tried the purchase with another account, but I faced like the problem and it became clear to me that the problem is in the game because I tried to make a purchase in another account, but I did not face any problems
@mossy inlet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
read this 
Looks like something to be posted in #old, @night cloak.
It seems like they're working on bonus challenge.
Bonus rewards*
Not bonus challenge
Nvm
Won't be posting in #old
If it's not happening with a lot of people they won't care
@elfin canopy I tried the purchase with another account, but I faced like the problem and it became clear to me that the problem is in the game because I tried to make a purchase in another account, but I did not face any problems
Just answer me when you will stop hackers ????!!!!!!!
I wont anser
@night cloak I know. My 2nd line was was to give overall view, it seems they're working on bonus challenge and the reward shop.
Still you should post it in #old.
Contact customer service in-game, @median urchin.
In the meantime you may use this link to purchase UC https://www.pubgmobile.com/pay/.
@elfin canopy seems?
The security team is already stopping hackers, @night cloak.
Don't they let you guys know?
Not the official answer, hence seems. As I've already told you we are waiting for a response from the team, @night cloak.
It was available again on 17th.
@elfin canopy noBenefits
@rough bolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
And why doesn't the support channel have any official info?
Would you mind elaborating it, @night cloak?
Official information regarding what exactly?
If they're working on bonus challenge or not?
Already asked about this,@night cloak. Waiting for a response.
Wasn't that reply for bonus rewards?
@cedar creek:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Or are they working on both?






