questions

[polar marsh]

@torn salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

don't abuse the bot please

[frosty current]

Hello

[digital shale]

Why is Bonus Shop not Working since almost starting of the season???

[polar marsh]

@frosty current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

hi okay i’m back but anyway my friend tried to connect her twitter to her pubg mobile account on her phone so that she could log in with her tablet but when she tried to log in with her tablet they stopped her account

[digital shale]

Im trying to redeem my battle coins but its keep saying your account seems offline and When I open it in browser,it says system busy!!

[polar marsh]

@frosty current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

what's up with pubg ?? we can't even play a match just hackers what lis people ?? is this your sceurtiy ??? wtf

they delete accounts of innocent people 😭😭

[oblique dome]

😂

[night cloak]

Wtf its not normal

[frosty current]

Hellooo

[night cloak]

@SCRIMs#4146 hi, if you encounter any hacker, please report them in game or in #cheater-reports . You can also submit the report via http://cheater-report.pubgm.cc/

I send everyday he dont do anything mr/ ms @night cloak

[polar marsh]

@young rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[balmy verge]

I hate you pubg hackers Everywhere

[night cloak]

Since there's alot of reports that have been received, it will take sometime for them to process it.

I thing go play another game its beter Pubg just for Hackers

@night cloak @night cloak whenever you are free can you please help me

hi, if you encounter any hacker, please report them in game or in #cheater-reports . You can also submit the report via http://cheater-report.pubgm.cc/
@balmy verge

@night cloak yea whats the problem

my friend tried to connect her twitter to her pubg mobile account on her phone so that she could log in with her tablet but when she tried to log in with her tablet they stopped her account

[deep sequoia]

Hey
If I use a GFX tool in pubg mobile to make my game smoother, will I get banned for "3rd party app"?

[storm flume]

Use of unauthorized third-party software or methods, @deep sequoia, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[frosty current]

When will fraudsters be banned?

[night cloak]

@night cloak is the twitter acc active?

yes it is

@night cloak what was your pubgm account connected with?

@frosty current they'll ban them all, just it will took sometimes for them to process it ! please be patient for now.

[zealous turret]

I'm confused I didn't even see this person land next to me and I get shot

[night cloak]

All youtubers reight in FB #pubg_just_for_hackers

[zealous turret]

I heard no noise

[frosty current]

Every game scam dies and my labor is damaged.

[zealous turret]

is that a bug

[frosty current]

Thank u

[polar marsh]

@frosty current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak if you don't need any support, please go to discussion channel #chat or #pubg-mobile

[latent shuttle]

Good Evening...i have a short queastion...is it possible to buy UC in the koreanversion with an Google play card in €

Because the Shop is in $

[night cloak]

We need securtiy for match we need play no cheaters in match

@night cloak it was originally connected with apple game center but it wouldn’t let her use that to log in on the tablet so that’s why she connected the twitter

@night cloak they're trying their best to improve the game and ban all hackers. please be patient with it .

@night cloak what do you mean they stopped her account ? what does it say when she try to login using her tablet ?

b

a

n

please contact in game support for that.

we can't do anything about it.

oh i thought this was game support sorry

you can contact the in-game support at the login screen.

ohh okay thank you so so much 😭

alright no problem

[latent shuttle]

@night cloak can u help me?

[short eagle]

yes?

[night cloak]

@latent shuttle what's the issue?

[latent shuttle]

Read some messeges above

[night cloak]

Good Evening...i have a short queastion...is it possible to buy UC in the koreanversion with an Google play card in €

Because the Shop is in $

@short eagle do you perhaps know about that?

[latent shuttle]

@night cloak yes this

[frosty current]

@night cloak there are too many scams on mobile

😞

However, I reported, but all of them are now in the conqueror league.

[night cloak]

Good job that you reported them ! Sooner or later their account will be banned !

[short eagle]

@latent shuttle we only provide support to the global version of pubg

[ebon bear]

When will this mood come?

[latent shuttle]

@short eagle the koreanversion Version is the global Version in korea

[night cloak]

but it's still a korean version tho

[latent shuttle]

When a korean Player ask u something...than u will tell him the same?...nice support

[night cloak]

we don't have much info about it.

sorry for the inconvenient.

[frosty current]

@night cloak Thank u ❤️❤️

[woeful elm]

@latent shuttle u can purchase uc through different methods

[latent shuttle]

@woeful elm give it to me

[woeful elm]

you can just use your card for google in-app purchases

[frosty current]

If I report my email address to the author, will I be tagged on the channel?

@night cloak

[latent shuttle]

@woeful elm but my cards are in € and the Shop in the korean Version $

Does it will works?

[woeful elm]

i think yes

[night cloak]

you can try to purchase small amount of it first to see if it work or not.

[woeful elm]

you should try it first

[latent shuttle]

Do excist an korean Server?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[woeful elm]

@latent shuttle there isn't any official korean server

[night cloak]

So this is the autoreply I kinda expected... Well... alrighty.

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[split depot]

what is the solution for the objects disappears on smart mode plz guyz i used open gl + and i get so mush screen tearing

[night cloak]

Hi all

Can someone help me?

@night cloak hi, what's the issue ?

[ocean bough]

Please solve rendering problem for AMD

[night cloak]

I lost my friends list i can't get it back because i lost my account can i do anything to get back my friends list ?

@night cloak ?

you lost your account ?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

you can't get back your friend list if you didn't have your account. that's all.

Please solve rendering problem for AMD
@ocean bough pls report that in #old

or you can also report it in game.

[snow glade]

do match reservations give some sort of notfication when your friends match is done?

[quiet quiver]

hey there....someone here

[short eagle]

@snow glade I don't think so

@quiet quiver yes?

[snow glade]

oh ok thanks

[polar marsh]

@quiet quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak

it's me from another account

@short eagle i believe he came with alt after got muted

The server kicked me

[short eagle]

what was your other account?

[night cloak]

Abood 8001

597142791050756101

his muted account

Why i got muted

I didn't say something wrong

[short eagle]

the friend bug is going to be fixed soon

[night cloak]

Aha

Can i back to my question?

[pallid venture]

HELP

[polar marsh]

@pallid venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can i back to my question ?

If you can help me

[short eagle]

which question?

[night cloak]

Can i get back my friends list ?

nope

your account is banned

😩

I wish I had not given my account to my friend whom I trusted

@night cloak sharing account is against ToS

I gave it to him while I was studying for my exams and I trusted him so that he would not use any harmful program

still, sharing account is against ToS .

It's all my fault, I'm sorry for any inconvenience

I want to say one thing and I will go

[gusty seal]

How can I report cheaters with a video proof?

[storm flume]

Hello, @gusty seal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

Is your account banned,@night cloak?

[night cloak]

Yes

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Please read this.

[short eagle]

[elfin canopy]

Not necessarily, @gusty seal.

[night cloak]

Thanks

I thought you don't want me in this server

What's up with the game?
500-600ms per match

[zealous turret]

which ph

[night cloak]

EU server.

[zealous turret]

phone

[night cloak]

Samsung Galaxy S10 PLUS

[zealous turret]

how fast is ur wfi

wifi

[torn jacinth]

i unlinked my fb acc from pubg but it is still showing fp on settings anyone ?
or is it take time to remove that fb logo ?

[vagrant cloak]

@elfin canopy I completed a royal pass mission with three of my friends who purchased the season 14 royal pass but I still got 45 instead of 60 points as a bonus. And all 3 of them were in my friend list.

[zealous turret]

wifi has alot to do with it

[night cloak]

how fast is ur wfi
@zealous turret too fast

[zealous turret]

hmmm idk my games fine

[night cloak]

It's not a problem with my WiFi.

[elfin canopy]

@vagrant cloak which mission?

[zealous turret]

try clearing cache @night cloak

[vagrant cloak]

@elfin canopy deal 800 damage in a single classic match

[elfin canopy]

@night cloak how long you've been facing this issue?

[zealous turret]

it could also be ur dns server

[torn jacinth]

i unlinked my fb acc from pubg but it is still showing fb on settings anyone ?
or is it take time to remove that fb logo ? pls help me any mod?

[zealous turret]

tru putting a Manual dns server to Google

[night cloak]

@night cloak how long you've been facing this issue?
@elfin canopy since 3-4 days now, even on Club Open Sponsored Matches I couldn't play..

[zealous turret]

it will disappear after awhile yes@torn jacinth

[elfin canopy]

Are you sure you did it with 3 other friends and they completed the 800 damage too, @vagrant cloak?

[vestal needle]

My Google Play account was stolen to which Pubg Mobile was tied to, the attacker logs into the account and prevents me from playing. Can I somehow untie Google play?

[vagrant cloak]

@elfin canopy 100%, I double checked everything

[elfin canopy]

@night cloak could you please fill out the survey in #news?

[storm flume]

You can contact the customer service via the game settings, @vagrant cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Sure.

But why is this happenning?

Any idea?

[zealous turret]

tbh idk I never lag

[left jolt]

Is this for real?

[night cloak]

No@left jolt , it's just a bug.

[zealous turret]

lmaooo

repair the game @night cloak

if not clear cache

[night cloak]

It has nothing to do with that mate.

Check #news

There is a survey to complete for this issue.

Thanks @elfin canopy

[polar marsh]

@ebon locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@hot nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[median urchin]

Can you help me what’s the problem

[short eagle]

@median urchin try using midaspay or https://www.pubgmobile.com/pay

[median urchin]

Thanks bro

But I have $10 in my store how I can use it

[silent acorn]

@median urchin You may go through security checklist to ensure your account is secured

[keen solar]

more middle eastern hackers in na servers please

not enough camel jockeys that hack

[odd mango]

Hello. I didn't get my title. I'm talking about the title that is given for a place in the region (winning solo). I've already asked about it and I was told that the list is updated on Monday. BUT MONDAY WAS YESTERDAY YESTERDAY AND IM STILL UNRAKED AND DONT HAVE TITTLE. And yes, im watching at My country.

[silent acorn]

@keen solar If you were killed from a cheater, please use the in-game report system. That is the fastest way to report a user directly to our team. If you were killed from a cheater, please use the in-game report system. That is the fastest way to report a user directly to our team.

@odd mango What's your timezone ?

[odd mango]

GMT +3@silent acorn

But it doesnt matter If I was supposed to get it two days ago

[silent acorn]

@odd mango Well, can you attach a picture of the world ranking of win in solo mode with your winning counter in down?

[radiant halo]

Is it allowed to use the Game Boosters built in by samsung?

[odd mango]

Heh. @silent acorn

Why am I ashamed and funny?😂

[storm flume]

Use of unauthorized third-party software or methods, @silent acorn, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[odd mango]

And two days ago I should have been higher in the rankings.

[velvet bone]

@odd mango Get a life, it's just a title

It's just a game

[odd mango]

@odd mango what happend??

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[odd mango]

@velvet bone ahaah really but no

[elfin canopy]

Only WeGame booster is recommended.

[silent acorn]

@odd mango Can you wait for next Monday and tell us if you have the same problem? Because it is possible that you obtained these wins after the specified time has passed

[elfin canopy]

We do not recommend using any other game booster.

[radiant halo]

Its made by samsung

:)

[elfin canopy]

Use it at your own risk.

[radiant halo]

Whats wrong on boosting your game. I mean as long as it isnt a gfx tool specified for Pubgm it should be ok or not

[storm flume]

Use of unauthorized third-party software or methods, @radiant halo, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[odd mango]

@silent acorn No i had these wins five days ago. And today's house had no way to come in.

Ok. Im still waiting for title and have a good night. <@&481161015728406538> <@&639889499718942720> @andeveryonewhocanhalpme

[keen solar]

get us more hackers in the na servers

still not enough

im pretty sure you d1kbags dont have a clue as to what to do

report system for the whole middle east, or maybe just dont let them in the fkn server for starters

morons

[odd mango]

(I just want to wish someone good night) good night sweet Dreams @keen solar

[keen solar]

proof that 12 year olds exist

im filing a case with apple for money invested in this game and you knowingly let hackers in

[storm flume]

Hello, @keen solar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[keen solar]

stupid

doesnt do squat

thats your way of saying you do something but never do

months of camel jockeys hacking over and over

[remote ocean]

Hello I want to unlink the Facebook account from my account because someone stole it and I cannot access it. I have a Twitter link and an email link. Account number: 5189517860 Account nickname: 『UAE】 HELL The account was created from the third season in the month of 8 Please help me and I would be grateful to you

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @remote ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tame coyote]

I need help please

When will pubg mobile realise the unlink feature again

[native coral]

Hello I want to unlink the Facebook account from my account because someone stole it and I cannot access it. Account number: 5189133160 Account nickname: Done 》saleh and the old name is salehDossary
The account was created from the third season in september Please help me and I would be grateful to you

[short eagle]

the unlink feature is disabled atm @native coral

@tame coyote no date

[native coral]

How can i get it back then becuse i have evidence that i am the owner of the account like old pics and payments for uc

+videos

[fallow token]

there's a twitch streamer used hacks now online how can i report him ? he is using hacks live now!!

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @native coral. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

Report it to Twitch, @fallow token.

[polar marsh]

@remote yacht:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[radiant forum]

There is a proplem with my purchase from midasbuy .. accidentally the uc went to wrong ID number .. is there any way to get them back??

[odd burrow]

where do I actually go to truly report hackers/cheaters... you cant report it on here... I've got pictures of 8 people playing together in Duos.. and the 2 people that were lucky enough to kill me and my partner and their information available in screen shots.. since my pulldown function on the in game reporting doesnt work..

I've tried posting in the thread for cheaters but I'm not allowed to post anything

[hot crest]

Does spark the letter event and food delivery event come to Asia??

Or the survival event and login event is instead of those events

[tawdry finch]

Loda ka game bc

[craggy tide]

@polar marsh
Sir,

My Ingame Ide:- 5126420167

My Ingame Name:- So2ズSouraV

i purchage 12000 uc and yesterday when i open my game a error say connection lost and my game is close when i open it again my all uc autometically decrease 12000 to 17 only.Now please tell me where is my uc gone.i dont do aneything then how it happen.

Thank you.

[sullen citrus]

I bought two reenem cards from the crew shop, will I be able to buy reenem cards any further @rock47

I bought two rename cards from the crew shop, will I be able to buy rename cards any further @blazing saddle

@thin halo I bought two reenem cards from the crew shop, will I be able to buy reenem cards any further @rock47

[floral moon]

this issue returns in 0.19.0.13908..what is this PUBGM???

[topaz delta]

@floral moon contact in-game support

[floral moon]

@topaz delta i alredy faced this issue in 0.18.0 VERSION....on 28th May to 7th July

and i lost my ROYAL PASS

[topaz delta]

@floral moon It's the only way bro

[iron prairie]

Is there a way to hold to crouch in PUBGM

?

[craggy blade]

@sullen citrus No, Max limit is 2.

[topaz delta]

@iron prairie I think no

[craggy blade]

@iron prairie You can upload sensitivity on cloud in case you didn't want to change on the first account. And talking about controls yeah the controls are saved with the account.

[floral moon]

I need help.any official supporter??

[iron prairie]

@iron prairie You can upload sensitivity on cloud in case you didn't want to change on the first account. And talking about controls yeah the controls are saved with the account.
@craggy blade yeah i figured that out

i didn't see it at the bottom

[craggy blade]

👍

[iron prairie]

would be great if pubgm added hold to crouch tho

[topaz delta]

@floral moon @craggy blade pls see his problem

[floral moon]

They all are sleeping

[craggy blade]

@iron prairie You can provide your feedback in the #old channel.

[iron prairie]

alright

[craggy tide]

@polar marsh
Sir,

My Ingame Ide:- 5126420167

My Ingame Name:- So2ズSouraV

i purchage 12000 uc and yesterday when i open my game a error say connection lost and my game is close when i open it again my all uc autometically decrease 12000 to 17 only.Now please tell me where is my uc gone.i dont do aneything then how it happen.

Thank you.

[topaz delta]

@craggy tide maybe your account was hacked

Where you purchase uc

[craggy blade]

@craggy tide Did you got a message in the mail box that Uc have been deducted ?

[craggy tide]

No its safe coz no creat opening done in my account

[topaz delta]

@craggy tide where you purchase uc

[craggy tide]

@topaz delta
From Midasbuy

[floral moon]

THIS ISSUE RETURNS IN JUST 15 DAYS after solution on 0.19.0 UPDATE 7th July.

[topaz delta]

Maybe your account was hacked and popularity points were sent

[craggy tide]

@craggy blade
No when i open my game it just say connection lost then my all uc gone

[topaz delta]

Check recent popularity

[floral moon]

@topaz delta no

this is pubgm bug

[topaz delta]

@floral moon no you bro

[floral moon]

ok

[topaz delta]

@craggy tide tell me

[craggy tide]

Its pubg mobile help and support right

I chake it alredy nothing find

[stable night]

Tencet you m0ther fu(ker all hacker

[craggy tide]

@topaz delta
I chake it alredy but nothing find

@topaz delta
I Need a customer support who can help me and chake where my uc is gone.can it possible

[spark breach]

@craggy tide
no support will give for u from pubg mobile.....
It's waste of time

[polar marsh]

@spark breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck cliff]

Why does my account log out by itself every week or so?

[craggy tide]

@spark breach
yes i try so maney time but no repply the all are only for showing no one work perfectly

[night cloak]

Im tired of this hackers

[silent acorn]

@stuck cliff Check your internet connection.

[night cloak]

Check ur game

Lmfao

[silent acorn]

@night cloak Sorry ❤️

[pale surge]

Why It takes so long to open pubg mobile when my device is connected to WiFi?

[silent acorn]

@pale surge Check your download quality

[pale surge]

@silent acorn it's perfect

[silent acorn]

@pale surge Try routine repair

[pale surge]

Ok

[royal shoal]

Why It takes so long to open pubg mobile when my device is connected to WiFi?
Pubg doesn't take much time to load. It's either your device, or your network connection. If that's not the problem, repair the game and also clear cache. That may help.

[pale surge]

Ok thanks for your help

[royal shoal]

No problem, anytime :)

[storm flume]

You can contact the customer service via the game settings, @craggy tide. Refer to subpoint 5.3 in #faq for further instructions.

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak watch your language

Watch the people who hack

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[royal shoal]

Rock isn't a mod for pubg, he's a mod for this server. He doesn't go on spectating players who hack.
@night cloak

[floral moon]

@storm flume they can't help. only robots are there

[night cloak]

Neither could we

[steep socket]

My account be banned next am not do something wrong in my account

I don’t know why my acount be banned

[topaz delta]

Contact in-game support

[floral moon]

help us so many users faced this issue one more time in last 24 Hours

[topaz delta]

It's the only way

[wraith brook]

@floral moon Do you play on two devices ?

[floral moon]

@wraith brook no

[royal shoal]

Did you log in from 2 different devices?

[floral moon]

@royal shoal no

[wraith brook]

@floral moon Is your social media account OK ? With which game Id is connected

[floral moon]

@wraith brook yes

[royal shoal]

That dosent matter for this issue
@wraith brook

[topaz delta]

@floral moon clear cache and try again

[wraith brook]

It does

[royal shoal]

You're on the latest version of the game, right?

[wraith brook]

When account is used by someone else . This type of issue is faced

[floral moon]

@topaz delta alredy tryed.and re installed, i am alredy know all process, because I also faced this issue in last version 0.18.0 on 28th May to 7th July.

@royal shoal yes

[royal shoal]

It does
@wraith brook
No, it dosen't. Generally, this bug happens right when the update comes out, when you download from somewhere other than playstore for android, or, it happens when account was logged in from an iOS as well as an android recently.

[floral moon]

@wraith brook no one used

[royal shoal]

Where did you update the game from? @floral moon

[floral moon]

@royal shoal Directly Downloaded from Playstore

[wraith brook]

Can u login with another Id ?

[floral moon]

@wraith brook 2nd id??

[royal shoal]

Yes

[topaz delta]

Yes

[polar marsh]

@steep socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Any other id ?

[royal shoal]

The game will work with a new account.
@floral moon

[night cloak]

@floral moon Contact CS and wait for an update, we cant help you with that issue

[buoyant dirge]

pls pls pls help me .....

i have account and this account link with facebook and gmail both of them with me ...
but with new link = E-mail linked ....

how can i remove him i have all info about my account ...

[royal shoal]

You need to wait until the next update, use another account until then..

[storm flume]

You can contact the customer service via the game settings, @buoyant dirge. Refer to subpoint 5.3 in #faq for further instructions.

[buoyant dirge]

he remove all my members on my clan

[floral moon]

@night cloak i purchesed prime plus recently..i lost my uc do to your this problem in every version

[arctic hatch]

oh

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

[buoyant dirge]

pls guys i need help any admin can help me with it ?

[wraith brook]

@buoyant dirge Contact customer service

[night cloak]

@wise palm Could you post the screenshot of that

[buoyant dirge]

@wraith brook how give me more info pls

[vagrant forum]

Contact in-game support as shown@buoyant dirge

[floral moon]

where is email log in option

[buoyant dirge]

with other account ?

[wraith brook]

@buoyant dirge Of course

[royal shoal]

Are you sure you're using the correct version?
@floral moon

[buoyant dirge]

can i speak with them in my orginal account ?

[royal shoal]

Repair the game and clear cache.
@floral moon

Maybe that'll fix it

[floral moon]

@royal shoal yes wait I send screen shot

[wraith brook]

@buoyant dirge Your original id is not available so you have to use another Id

[vagrant forum]

Did you install the game from Play Store/App Store or some other source, @floral moon?

[floral moon]

@royal shoal

[royal shoal]

I already asked him that..

Did you install the game from Play Store/App Store or some other source, @floral moon?
@vagrant forum

He downloaded it from playstore

[floral moon]

@royal shoal i am alredy know all this process, because I alredy faced this bug in last version 0.18.0

@royal shoal no only from playstore

[vagrant forum]

There isn't any solution to that as of now, all you can do is report this to the in-game support, @floral moon.

And wait till they drop a patch

[floral moon]

@vagrant forum jn game are bots

[royal shoal]

You need to wait patiently for the next update. Until then, nothing can be done regarding this issue. Kindly use another account until then.
@floral moon

[buoyant dirge]

@wraith brook with guest account ?

[wraith brook]

@buoyant dirge Yes you can

[floral moon]

last time also no one helped and now this time also...this issue fixed after 0.20.0 Updated and 2nd time i lost my uc and ROYAL PASS....this is pubg mobile best support ever.pubg mobile bugs are more power full then C Virus.@royal shoal

[wraith brook]

@floral moon You have to contact in game support . They can help you not us.

[royal shoal]

It happened to me as well, during season 11. I lost my 100 rp outfit due to this issue. Sorry to say, but nothing can be done about it. All you can do is play the game from a different account.

[buoyant dirge]

@wraith brook which one can i use ?

[strong cairn]

How to turn off in game camera

?

[royal shoal]

There's no use of camera in-game.

[wraith brook]

@buoyant dirge You want to unlink right ? Choose the first one then

[polar marsh]

@neat cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

@wraith brook they don't help..only need 0.20.0 update...

all users who facing this issue please wait for 0.20.0 update on 7th September, forget your Season 14

[royal shoal]

Unlinking is disabled at the moment. Please refrain from spreading false information. No account can be unlinked as of now.
@wraith brook

Don't misguide others.

[buoyant dirge]

@wraith brook yes but not this original link Facebook and Gmail ... i need unlink this new E-mail linked

[tawdry finch]

And also in the update these sbags should ask for id and password to login with

Otherwise you cannot

[night cloak]

@floral moon An update will be releasing with in a week or two, wait patiently.

[buoyant dirge]

@royal shoal are you admin here bro ?

[royal shoal]

Nope.

Any issues?

[vagrant forum]

Follow this, @buoyant dirge.

[tawdry finch]

He is telling the ugliest truth

[floral moon]

@royal shoal save my msg screen shot...this issue is never fixed before 0.20.0

[night cloak]

@buoyant dirge Follow that image exactly

[tawdry finch]

@vagrant forum as it it helps

[polar marsh]

@brazen elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[buoyant dirge]

okey wait me a sec

[tawdry finch]

@buoyant dirge Follow that image exactly
@night cloak has been doing it since 20th JUNE 2020, even from multiple accounts, only good at closing tickets

[wraith brook]

@royal shoal He is not clearing what exactly happened to his account so what can I do ?

Hacked or want to unlink or what

[vagrant forum]

If you're just here to rant about it, do that in #chat, @tawdry finch.

[royal shoal]

Atleast don't misguide others if you don't know what issues he is facing.

[tawdry finch]

If you're just here to rant about it, do that in #chat, @tawdry finch.
@vagrant forum if pubg mobile sees my post on social media, feedback’s and bugs. They would understand

[robust whale]

@polar marsh
May I check if there is a prize pool clause that will require approval by tencent or pubgm for community events?

[vagrant forum]

They're definitely not seeing it if you type it out here @tawdry finch.

[tawdry finch]

They're definitely not seeing it if you type it out here @tawdry finch.
@vagrant forum I bet ya, they saw it now. You are one of them

[vagrant forum]

The in-game support are the ones who can help you with that. Wait till the patch is released.

[tawdry finch]

Nothing is gonna happen unless you ask to login with id and password again.

[royal shoal]

Kindly keep your rants till #chat and #old . This is a support channel meant to help people facing problems about various issues. Ranting about the game here and criticising it isn't gonna do anything. I hope you understand.

[buoyant dirge]

they not give me some choices .

[night cloak]

start a new conversation

[buoyant dirge]

@night cloak yes i clicked

then ?

[night cloak]

Just follow the image :https://i.imgur.com/RdHVpDX.png

[tawdry finch]

Pubg Indonesia comes under global ?

[vagrant forum]

Yes.

[buoyant dirge]

They give me other options ,,, what can i do ?

[topaz delta]

Show from beginning@buoyant dirge

Press account related issues

[buoyant dirge]

i clicked and they give me this

@night cloak @royal shoal @wraith brook @topaz delta pls help to me get this out my account

[night cloak]

@buoyant dirge avoid mentioning multiple peoples

[buoyant dirge]

@night cloak okey sorry ♥

[topaz delta]

Press account was hacked

[night cloak]

@buoyant dirge follow this image exactly as what it says https://i.imgur.com/RdHVpDX.png

[buoyant dirge]

okey

[topaz delta]

When I try it myself I got the message as per this image

[buoyant dirge]

here not have same

what i choose skip ? or what ?

[topaz delta]

Do you have another social media account linked

[buoyant dirge]

maybe i should choose this (( Hacker has linked another social media account ))

yes i have both Facebook + gmail and i can log in

[topaz delta]

I mean does the hacker

If he is, then yes

[buoyant dirge]

what u mean ?>

he link new social media with E-mail linked

[wraith brook]

@flint marten What r saying ? Realme 6 low

[buoyant dirge]

maybe number maybe Email idk really

[topaz delta]

Press hacker has linked another social media @buoyant dirge

[night cloak]

@wraith brook to a discussion channel

[buoyant dirge]

they give me this

[topaz delta]

Give the info as it says

[buoyant dirge]

i can found registration date on my Social media right ? Face + gmail ?

number 2 ... what can i say about it ?
i can log in with both of them ... but in new link i cant

[topaz delta]

I don't know, I prefer to check achievements date

In game

[buoyant dirge]

i will log in account wait me a sec pls \

where i can fount in achiv ?

[topaz delta]

Enter the social media the hacker can't access

[fossil iris]

@topaz delta Maybe your account was hacked and popularity points were sent what you mean

[topaz delta]

@fossil iris check your recent popularity

[fossil iris]

Ya I have that problem

So if the send alot of popularity

[buoyant dirge]

@topaz delta this right ?

[fossil iris]

You can't log in

[topaz delta]

Ahh yes

@buoyant dirge

See the lowest month mission accomplished

[buoyant dirge]

he link this account

[topaz delta]

@buoyant dirge That not a problem

Just give the info as it says

@fossil iris is your account got hacked

[fossil iris]

Yes

[buoyant dirge]

look what he writing here

[fossil iris]

I did and email them am waiting for them

Android

[topaz delta]

@fossil iris just wait

[fossil iris]

But the haker can play

Me no

[topaz delta]

@buoyant dirge Give the information and wait patiently until they reply

@fossil iris go to in-game support

Follow as per this

[buoyant dirge]

i need to ask pls @topaz delta

[topaz delta]

@buoyant dirge ask what?

[fossil iris]

I send

[buoyant dirge]

Number 2 i can write answer Facebook and gmail

or what they need ?

[topaz delta]

They need a social media account the hacker can't access so they can link it with it

[buoyant dirge]

@night cloak that mean Email of facebook + email for gmail

[topaz delta]

Username @buoyant dirge

[fossil iris]

@topaz delta do you know how long it's tak to get it bak

[topaz delta]

@fossil iris I don't know

@night cloak it ask a account

That hacker can't access

[night cloak]

Hacker has connected his email

[topaz delta]

It means new I think

Maybe new gmail

[night cloak]

Dont make assumptions@topaz delta

[topaz delta]

Iam telling what it asks

[night cloak]

@topaz delta because of your assumptions people can take a wrong step

[buoyant dirge]

i changed all my password and hack not acc to me both acc ..
but he still link with Email - linked

[night cloak]

@buoyant dirge tell them its the new email linking option

[buoyant dirge]

where i can tell them in no. 2 ?

[night cloak]

yes

@buoyant dirge what heppen??

@night cloak hy

[buoyant dirge]

@night cloak i doing it now

[night cloak]

@buoyant dirge your id is hacked

[buoyant dirge]

yeah\

[night cloak]

@night cloak yes

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@night cloak Your country?

[buoyant dirge]

@night cloak can i ask pls ?

No. 3 that mean My name account of Facebook + name account of Gmail ?

[astral valley]

There is a bug in weekly report

[night cloak]

yep

[astral valley]

I'm in diamond 1....i got 3 bonus challenge vouchers today

[buoyant dirge]

this name right ?

@night cloak other admin here told me this Reg date i can found it in achiv right the first one maybe right or what i'm sorry but really i need this

[tawdry finch]

But the haker can play
@fossil iris dame thing

[tawdry finch]

Same

[night cloak]

@buoyant dirge which admin and you can find the date from your social media account's settings

[buoyant dirge]

becouse on my facebook is deferent date ?

[tawdry finch]

What about pubg Vietnam, does it comes under global too ?

[spark berry]

Please help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spark berry. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

If you're talking about the Vietnamese client then it doesn't come under global, @tawdry finch.

[spark berry]

Render is so bad

I have ipad 7

Why this happen to me

[vagrant forum]

Report it on #old, @spark berry

[buoyant dirge]

@night cloak here i think right ?

[wraith brook]

@spark berry Render problem is already noticed . Will be fixed soon

[night cloak]

@buoyant dirge yep

[tawdry finch]

So if I open pubg Vietnam with the same I’d i use for global, will I have the same achievements or will I have to start with level 0 or will I loose my global account ?

[wraith brook]

@tawdry finch You can't

[vagrant forum]

which admin and you can find the date from your social media account's settings
@night cloak some guy said that here, wasn't an admin

[night cloak]

okay

[solemn oxide]

Does snapdragon 710 with 4gb ram can get 40fps?

[wraith brook]

@tawdry finch Your id will be banned for logging in different versions of game

[royal shoal]

No. It won't be banned.

[spark berry]

@wraith brook my friend don't have this problem

[royal shoal]

Stop spreading false information.
@wraith brook

[vagrant forum]

Do you get the ultra frame rate option in-game, @solemn oxide?

[wraith brook]

@royal shoal Yess it

[solemn oxide]

@vagrant forum ye

How to get extreme

[vagrant forum]

@wraith brook Don't say stuff when you don't have info about it.

[solemn oxide]

Lol

[wraith brook]

@royal shoal Can u log your global id in Vietnam version buddy ?

[royal shoal]

It's not possible.

[vagrant forum]

@solemn oxide Extreme is 60fps.

[royal shoal]

Both are completely different versions.

[solemn oxide]

So it's not supportable? @vagrant forum

[vagrant forum]

You can easily get 40fps

[spark berry]

@wraith brook my friend don't have this problem

[tawdry finch]

So if I open pubg Vietnam with the same I’d i use for global, will I have the same achievements or will I have to start with level 0 or will I loose my global account ?
@tawdry finch Please anyone ?

[wraith brook]

@spark berry Only some have not all

[spark berry]

He have ipad 7 the same

[solemn oxide]

@vagrant forum ok

[royal shoal]

@tawdry finch Please anyone ?
@tawdry finch
You'll have to start with a new account.

[vagrant forum]

@tawdry finch You start a new account and your global account will be gone.

[spark berry]

@wraith brook dude are you kidding or what

[royal shoal]

Instead of losing your global account, just make another account..

[tawdry finch]

That doesn’t happens with pubg Korean right

[vagrant forum]

Yes.

[wraith brook]

@spark berry Do you have a bug where guns disappear while shooting ?

[spark berry]

@wraith brook no

[night cloak]

@spark berry report that rendering glitch in #old

[spark berry]

Just the rendering

[boreal coral]

Someone linked his email account to my pubg account and he's logging multiple times please help me to remove his email from my account 😭😭

[spark berry]

@night cloak already did

[night cloak]

render problem is noticed already

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @boreal coral. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[buoyant dirge]

@night cloak pls can u say to me how can i see when that first payment i ca found cuz i don't remember exactly date but i remember when that oldest

[spark berry]

@night cloak on ipad 7

[royal shoal]

For all devices.

[wraith brook]

@spark berry Wait till it get fixed

[night cloak]

@buoyant dirge did you purchase the UC via in game

[spark berry]

@wraith brook i will replace the ipad

[buoyant dirge]

@night cloak i think i don't remember

[spark berry]

I have bad luck

[vagrant forum]

@buoyant dirge Check your App Store payment receipts

[buoyant dirge]

@night cloak But last one with Redeem

[rancid summit]

What's New in 9MB update?

[gloomy relic]

When did u get that

[rancid summit]

Now

[gloomy relic]

When did 9 mb update came

??

[wraith brook]

Lemme check

[vagrant forum]

That patch is most probably to fix the login issues.

[night cloak]

@buoyant dirge just give the exact month and the year

[gloomy relic]

U got that update in game

??

[vagrant forum]

Yes.

[gloomy relic]

Or in the playstore

[vagrant forum]

In-game update.

[gloomy relic]

Are there any more issues

Which are fixed

I'm facing graphics settings issue since 0.19 update

[vagrant forum]

We don't have any patch notes. It's just an assumption that they fixed the login issues.

[gloomy relic]

Oh

Graphic issue

??

Is it solved too!

??

[night cloak]

Have you tried changing your ingame graphics settings?

By graphic issue you refer to renderi believe

[gloomy relic]

No

I'm not able to play at hdr+ extreme graphics option

[spring zephyr]

@gloomy relic Your device?

[night cloak]

Do you have that option ingame?

[gloomy relic]

OnePlus 7 pro

Since 0.19 it is gltiched

[night cloak]

Oh

[buoyant dirge]

@night cloak i see this msg on my gmail now

[night cloak]

It was fixed for one plus pro through a patch update tho try clear Cache @gloomy relic

[gloomy relic]

And i didn't even received the 2 mb patch update

I tried clearing cache

[spring zephyr]

@gloomy relic They are aware of that issue, it should get fixed, soon.

[gloomy relic]

But it is still there

It's been so long now

[night cloak]

@gloomy relic did u try clear Cache 🤔

[gloomy relic]

Yes

[night cloak]

Do you happen to have any problem with screen response chirag?

Routine repair? @gloomy relic

[gloomy relic]

No

[obsidian inlet]

I lost my account by unlinking what is the solution

[gloomy relic]

Shud i reinstall the gane

[storm willow]

@gloomy relic what’s your built version?

[gloomy relic]

Game?

[storm flume]

Please do not use any other language aside from English in this channel, @obsidian inlet. Refer to #613267301243944960 for language channels.

[storm willow]

Yes game- available in loading screen

[gloomy relic]

Now what shud i do

,mm

[obsidian inlet]

I lost my account by unlinking what is the solution

[gloomy relic]

Reinstall?

[storm willow]

@gloomy relic Repair your app

[night cloak]

Were any other social accounts connected? @obsidian inlet

[gloomy relic]

How to repair

??

Which option in repair

[obsidian inlet]

no

[storm willow]

@gloomy relic Restart or log out in the home screen you will find repair option

[gloomy relic]

Ok then

[storm willow]

(Loading screen)

[night cloak]

In the loading screen top right you can see a spanner button.

[gloomy relic]

Ok

Then

[storm willow]

@obsidian inlet when did you unlink ?

[wraith brook]

How can someone unlink ???

[night cloak]

If you unlink then account will be lost. Am i wrong?

[wraith brook]

Unlinking off currently

[storm willow]

Hold on guys. Let him answer

[obsidian inlet]

Almost two months ago I could not reach it

[storm flume]

If you have encountered an issue with the account unlinking feature, @obsidian inlet, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[storm willow]

Follow the above instructions @obsidian inlet ^^

[wraith brook]

@storm willow From when the unlinking is off ?

[boreal coral]

Please refer to subpoint #2.5 in #faq for further information, @boreal coral. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume what to write in userID

[gloomy relic]

I tried

Routine repair

[storm willow]

@wraith brook it was diabled in a Week from release date

[buoyant dirge]

@night cloak pls come and help me pls ..
i know this email now can i change pass ??

[gloomy relic]

But the glitch is still there

[wraith brook]

Why so ?

[obsidian inlet]

I did it more than once and did not get a result

[storm willow]

@boreal coral game User ID is char ID
Social media user is Facebook or linked account user name

[viral marsh]

Yes

[storm willow]

@wraith brook will be released later

[vagrant forum]

Do as the email says, @buoyant dirge

[wraith brook]

Okk

[gloomy relic]

Shud i reinstall the game or wait till the update drops

[buoyant dirge]

yea can i change pass pubg to this email

[storm willow]

@gloomy relic what’s your build version ?

[scenic sentinel]

Why pubg 9.89 mb update?🤔

[night cloak]

@buoyant dirge just enter a wrong password ,then you'll get the option to change

[wraith brook]

@willow olive You in wrong channel ?

[gloomy relic]

Device?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @willow olive. Remember to read through #faq before asking questions in the support channels.

[night cloak]

That patch is most probably to fix the login issues.

[obsidian inlet]

I feel sad because I've spent so much on him

[hasty ridge]

What is the update regarding asia server?

[night cloak]

bug fixes, performance improvements.

[buoyant dirge]

@night cloak Really Thanks you i changed this Email-linked password now ..
and he well not come again he use my email but he put other password to pubg mobile log in now i got it back ♥
thanks alot for help me ♥

[willow olive]

I want ask about (if my ping is not good , Does this affect the frames (FPS) ? )
BTW my phone is XS MAX i think it’s not bad for the game !

[hidden knot]

@night cloak @storm willow
Any possibility of zombie mode and rage points collecting mode ll see in future in pubg
And infection mode also

[night cloak]

Yes.

Probably halloween.

[storm willow]

@hidden knot may be.. you can post in #old

[night cloak]

@buoyant dirge You're Welcome 🤗

[hidden knot]

@storm willow okay... Thank you....

[vagrant forum]

Ping spikes sometimes cause fps fluctuation, @willow olive

[buoyant dirge]

@vagrant forum thx you too for help me ...♥

[willow olive]

Ping spikes sometimes cause fps fluctuation, @willow olive
@vagrant forum Thx

[gloomy relic]

My device oneplus 7 pro gm1911
Oxygen os10.3.3

Android verison 10

@storm willow

Anything else that i missed

[storm willow]

@gloomy relic char ID. Did another staff collect your information already?

[gloomy relic]

Nope

[storm willow]

Okay send char ID

Region

[gloomy relic]

My character id is-516161003

Region- Asia- India

[storm willow]

Noted.

[gloomy relic]

Thnx

Hope it will get fix soon

[red nest]

Someone hacked my account and he had link his gmail with his Google Play
games.

And i am using Facebook to log in my account..and the same time the unknown
hacker using my account.. without my permission..

Please help me out.. please remove the Google Play games service from my
account please.

This is id - 519173924
User name - MODIJiok

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @red nest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx slate]

What is the new 9mb update ?

[vagrant forum]

No official information, minor bug fixes probably, @onyx slate.

[scenic sentinel]

Finally thanks to pubg mobile after update 9.89mb my joystick problem , Friendlist problem and season 13 ace tittle mistakes as been fixed👌

[astral valley]

Is library mode available officially

[night cloak]

@astral valley it will be abailable from 31st july

[astral valley]

But it is available in room map selection

[tired zealot]

I hope a member of the pubg official team reads this, I know there is a special page for reporting cheaters but this is a general thing I noticed this season an increase in cheaters where every game I have played has had a cheater. Please do something as this season it is getting out of hand.

[topaz delta]

@astral valley no it's not acessible

[astral valley]

Ok

[night cloak]

The devs are doing everything possible.

[topaz delta]

It says you have not downloaded the map

[night cloak]

If you have faced any hackers/cheaters please report ingame or send a report to http://cheater-report.pubgm.cc
The issue will be solved soon.
Have a good day🙂

[flint marten]

@wraith brook yeah it's not a flagship device which can run pubgm smoothly did you ever seen it's processor ? if I'm right then it have helio g90t ( mediatek ) which is not count as a flagship processor also it have mali GPU ( i forget it's model)... if you have a good knowledge about processor then you already understood why call it a normal device ( it's a midrange device)

[pastel heart]

Today's 9mb update is for?

[night cloak]

Minor bug fixes and performance improvements. Mostly

[fading shale]

Someone help me please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fading shale. Remember to read through #faq before asking questions in the support channels.

Hello, @tired zealot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Yes?

[fading shale]

Someone hack my I’d and I contact to PUBG customer the last mail I attach and I’m waiting to respond. What I do know

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @fading shale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Waiting is the only option now.

It will be solved as soon as possible.
Have a good day.

[tired zealot]

@storm flume this thing I already know, I'm just saying generally this season has been extremely bad compared to last season. Has cheaters in each and every game.

[fading shale]

And I’m also not log in my I’d know

[storm flume]

You can contact the customer service via the game settings, @fading shale. Refer to subpoint 5.3 in #faq for further instructions.

[grand notch]

#questions why we got 9mb update in Pubg mobile

[fading shale]

@storm flume I already done It and I’m waiting last 10days

[night cloak]

Minor bug fixes and performance improvements.

[spring zephyr]

@fading shale It can take upto 90 days.

[topaz delta]

@grand notch probably bug fixes

[grand notch]

@spring zephyr why we got 9mb update in Pubg mobile

[fading shale]

Can you guys please tell me which date come new update

[spring zephyr]

Minor bug fixes and performance improvements.
@grand notch

[storm flume]

We currently do not have a specific release date for the upcoming update, @fading shale. Once we do, we will publish further information in #news.

[fading shale]

How I contact PUBG customer career without PUBG mobile application?

Any email I’d?

[night cloak]

[e-mail]

You can send an email specifying your problem.

[fading shale]

@night cloak I already contact them in this email they said there only for payment related issue register

[spring zephyr]

@fading shale The E-mail is only for general queries. For account related issues, you will have to contact in-game customer service.

[pale night]

Cheator Id 5444242470,
Uses esp, x-ray vision, aim bot, auto aim

[storm flume]

Hello, @pale night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

So I can't expect good performance with Realme 6

[fading shale]

@spring zephyr is I in Game Center and I’m waiting too long but know waiting time is so long

[pale night]

I am seeing you have no permission in cheator reports

[topaz delta]

@wraith brook yes

[night cloak]

http://cheater-report.pubgm.cc
Kindly use this link@pale night

[wraith brook]

@topaz delta I can't ???

[spring zephyr]

@pale night Check pinned + last message in that channel.

[topaz delta]

@wraith brook yes

[olive relic]

The game is full of hacks 😡

[topaz delta]

They says it heats too much @wraith brook

[spring zephyr]

@wraith brook You can try the steps given in #faq 4.9 to decrease the lag.

[night cloak]

#chat

[storm flume]

Hello, @olive relic!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[topaz delta]

@olive relic Devs are trying their best

[night cloak]

You can report hackers in game or through http://cheater-report.pubgm.cc.
The security team will look into it.
Have a good day.

[pale night]

I did that and also in game reporting, I wanted to hear active customer care so thaught of discord, but in cheator report section when I try to type report cheator, it's showing you do not have permission to type in cheator report section

[vagrant forum]

Just a correction, devs don't look into that, the security team does, @night cloak.

[night cloak]

It is currently closed

[topaz delta]

@pale night and you should be lv 10

[night cloak]

Sorry. Thank you

@pale night it will be open on further notice.

[pale night]

@topaz delta how to become lvl 10 please guide

[night cloak]

You have to chat to level up.

[topaz delta]

@pale night chat

[night cloak]

#613267301243944960 kindly refer if you are interested for further information.

[cerulean burrow]

Sometimes 10-20 mb update comes & after Update I don't find any new content. Can I know what's the update about?

[topaz delta]

@cerulean burrow bug fixes

[cerulean burrow]

ok thanks

[topaz delta]

👍

[spring zephyr]

@night cloak What?

[night cloak]

read the DM from @storm flume

[spring zephyr]

@night cloak It's fine as long as you are helping others. Make sure to read the DMs from @storm flume.

[night cloak]

Thank you

[frail shell]

@spring zephyr my problem isn't fixed

[topaz delta]

@frail shell what's ur problem

[night cloak]

Oh

[topaz delta]

@frail shell post it in feedback bugs

[night cloak]

#old

[spring zephyr]

@night cloak Can you explain your issue.

[storm flume]

Please refer to subpoint #2.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[surreal silo]

Hi how do i recover an account?

[topaz delta]

@surreal silo contact in-game support

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@surreal silo How did you lost your account?

[surreal silo]

@topaz delta ive tried that and it doesn't help😂

[storm flume]

Hello, @thorn ledge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[surreal silo]

@spring zephyr there was an update now and now it keeps telling me to create a new account

[spring zephyr]

@surreal silo Can you explain your issue in detail?

[vagrant forum]

Can you post a screenshot of it here?

[noble dagger]

can any one tell me what is in 9mb patch update in Pubg mobile ?

[topaz delta]

@noble dagger bug fix

[night cloak]

Minor bug fixes and performance improvements.

[stark helm]

What about hacker?

[noble dagger]

ohk thanks for the information buddies 😍

[stark helm]

They are stoping are push

[storm flume]

Hello, @stark helm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

If you have faced any hackers/cheaters please report ingame or send a report to http://cheater-report.pubgm.cc
The issue will be solved soon.
Have a good day🙂

[acoustic hemlock]

@night cloak what bugs can u please explain?

[topaz delta]

@acoustic hemlock minor bugs mate

[surreal silo]

@spring zephyr i logged off and when i came back it was at the login screen asking me to log in as guest only and when i click on it. The game asks me to create a new profile. Im on an iPad so there isn't an option to connect to email

[night cloak]

No offcial information was given. Mostly login/ minor bugs i believe

[spring zephyr]

@surreal silo You lost your guest account?

It can't be recovered.

[vagrant forum]

Did you link your in-game account with any social media? @surreal silo

[night cloak]

#old kindly post it here

[surreal silo]

@vagrant forum it was connected to my email but now i cant log into my account on iPad

[storm flume]

Please refer to subpoint 2.11 in #faq for further information, @surreal silo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Well new 9mb is to reduce peeps using spectator hacks I guess

🤔

[left crater]

hello

any one here

i want help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @left crater. Remember to read through #faq before asking questions in the support channels.

[torn jacinth]

i unlinked my fb acc from pubg but it is still showing fb on settings can u help me ?
or is it take time to remove that fb logo ?
bro pls help me

any one?

[spring zephyr]

@torn jacinth How did you unlinked it? The unlinking option is disabled at this moment.

[left crater]

Hello
I need help
Can I find out which devices are using my game account?

[torn jacinth]

@spring zephyr check

i unlinked from fb

[spring zephyr]

@torn jacinth Removing it from your Facebook settings will not unlink it from the game.

[left crater]

Is there an Arab administration?

[spring zephyr]

@torn jacinth You will have to wait for the unlinking option to come back.

[night cloak]

@left crater join mena server :-)

[left crater]

@night cloak link ?

[night cloak]

U may get help there :-)

#613267301243944960

[torn jacinth]

@spring zephyr now how i unlinked permenantly?

[spring zephyr]

@torn jacinth At this moment, you can't.

[night cloak]

@hoary laurel u got video proof he is hacking if you do be sure to report it in #cheater-reports (once you ar elvl 10) or in google forms

[storm flume]

Hello, @hoary laurel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @hoary laurel:

:white_small_square: http://bit.ly/37Lgfbm

[torn jacinth]

@spring zephyr one more question when im trying to login with my fb id pas so theres no acc in pubg i cant login with my fb

[spring zephyr]

@torn jacinth Yes, it won't let you log-in but it's not unlinked.

[torn jacinth]

@spring zephyr thnkyo so much for your time 🙂

[crude rock]

لو سمحت

[storm flume]

Please do not use any other language aside from English in this channel, @crude rock. Refer to #613267301243944960 for language channels.

[noble patio]

I want to unlink my Facebook account from pubg beta

But I can't log in into pubg beta

How I log in into pubg beta

[night cloak]

The beta version is closed

[noble patio]

@night cloak when it opens

[night cloak]

and you cant unlink an account

[noble patio]

Approx date

[night cloak]

It will be posted in #news

@noble patio u not in beta server 🤔

U can ask in beta support

[tawdry finch]

Still persists

[wispy zenith]

Hey guys, what is the use of resource packs? Those these add effects or what?

[tawdry finch]

What to do ?

After the update as well

[polar marsh]

@strong cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tawdry finch]

@spring zephyr

[storm flume]

You can contact the customer service via the game settings, @tawdry finch. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

Hey guys, what is the use of resource packs? Those these add effects or what?
@wispy zenith It's basically all the skins that the game has. It's optional if you want to download it. If you won't download it, then you can't see the skins.

[tawdry finch]

Anyone please

What to do ?

I really appreciate you guys asked for credentials.

[wispy zenith]

Thank you @spring zephyr

[vivid sandal]

I am using pubgm vng version i want move global pubg what to do?

[tawdry finch]

The hacker shouldn’t be able to login to my account right ?

[night cloak]

Reinstall from the official store, and if your account is hacked previously contact in game customer service @tawdry finch

[left crater]

Important if someone from the administration reads my letter
My father knows what devices go into my account
Or if in other devices I entered my account@spring zephyr

[night cloak]

@vivid sandal you can create a new account in Global version

[astral valley]

Please fix the bug in weekly report

[left crater]

@night cloak can help me

[astral valley]

I'm in diamond but it is showing ace and I got 3 vouchers today

[night cloak]

@left crater could you explain that detailly

@astral valley #old

[tawdry finch]

Reinstall from the official store, and if your account is hacked previously contact in game customer service @tawdry finch
@night cloak I already did , twitter lease help me,. You also know from how many days I am bothering you guys here

[left crater]

I play normally but suddenly he expels me and tells me that another device has entered your account
Can i know that device? @night cloak

[storm flume]

You can contact the customer service via the game settings, @left crater. Refer to subpoint 5.3 in #faq for further instructions.

[left crater]

what ?

[vivid sandal]

@night cloak the old account collection achievement going to waste

[night cloak]

@left crater make sure you havent used another device to login at that time

[tawdry finch]

Just now I tried to login with Facebook, but it’s not opening

[left crater]

@left crater make sure you havent used another device to login at that time
@night cloak Not only my device

[tawdry finch]

@night cloak please help 😔

[night cloak]

There's nothing we Discord staffs can do about that, contact in game customer service.

Why i got a 9mb update

[topaz delta]

@night cloak minor bug fixes

[spring zephyr]

@tawdry finch Contact in-game customer service for account related issues.

[tawdry finch]

Just now I tried to login with Facebook, but it’s not opening
@tawdry finch If my Facebook is safe, then its alright ?

[viral ocean]

Is the rockstar akm in bonus challenge reward permanent?

[floral moon]

@tawdry finch after 0.19.0.13909 9MB update it's not solved....I have trust this issue will be fixed after new update 0.20.0 Version.😡

[covert dragon]

Good morning guys , my account was taken with someone and he is linked it with e-mail , how should I disable the email connect?

[topaz delta]

@floral moon The only way is to contact in-game support

[covert dragon]

Pls help me

[storm flume]

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint 2.5 in #faq for further information, @covert dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[floral moon]

@topaz delta no only way...0.20.0 update

[tawdry finch]

@tawdry finch after 0.19.0.13909 9MB update it's not solved....I have trust this issue will be fixed after new update 0.20.0 Version.😡
@floral moon same problem bro but thanks pubg I hope they logout and ask for login credentials everywhere your account is being logged in

[topaz delta]

@floral moon It's not happening for all

[tawdry finch]

I just hope it asks in all devices to login with credentials again

[left crater]

@spring zephyr are you here

[floral moon]

@topaz delta this issue never faced by ESPORTS PLAYERS...only normal players facing this...because we don't west more money on pubg

[toxic yarrow]

The permanent mic glitch issue on wifi is still not fixed why😫

[topaz delta]

@floral moon They don't see partiality

[covert dragon]

Guys i want to disable email connect what should i do?

[topaz delta]

@toxic yarrow report on #old

[spring zephyr]

@toxic yarrow Are you using WiFi or Mobile data?

@covert dragon At this moment, you can't unlink.

[covert dragon]

Why ? Because not me who link it with email

Someone else

[toxic yarrow]

@spring zephyr its been 4 week still there is no permanent fix already reported everywhere

[left crater]

@spring zephyr can help me

[spring zephyr]

@toxic yarrow Can you answer my previous question?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @covert dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Plz help
I had 12 in game friends
After 9 mb update
Only 1 is showing rest 11 disappeared

[storm flume]

You can contact the customer service via the game settings, @left crater. Refer to subpoint 5.3 in #faq for further instructions.

[toxic yarrow]

@spring zephyr dude i am using wifi and already using the dns changer but it is a temporary fix i dont want to know about it

[night cloak]

Bro friend list disappeared after this 9 mb update

[astral valley]

When will we get giant statue in bonefire mode

[spring zephyr]

@night cloak It's a known bug, it will get fixed soon.
You can enter a cheer park and exit it to temporarily fix it.

[night cloak]

Okk

[spring zephyr]

@astral valley No info about it yet, keep an eye on #news.

[spark ingot]

Why I Got 9mb Update ??

?

[astral valley]

Hey.... My friends list is not showing

I have 240 friends but it is showing 4 friends

[spark ingot]

<@&481161015728406538> Please Tell Me Why I Got 9MB Update ??

[spring zephyr]

@astral valley It's a known bug, it will get fixed soon.
You can enter a cheer park and exit it to temporarily fix it.

[astral valley]

@spring zephyr oo

Ok@spring zephyr

[spring zephyr]

@spark ingot Just a couple of bug fixes, you don't need to mention moderators for that.

[spark ingot]

@spring zephyr Ok Thank U And Sorry

[granite timber]

Hi

Why 9 mb update

[astral valley]

There is a voice bug when we are in a match.... If we close the app and open it.... Team mates voice is not coming

@granite timber to fix bugs

[night cloak]

@granite timber to fix the ace rewards, friend list glitch and joystick glitch

[granite timber]

@night cloak what the problem in ace rewards

[night cloak]

@granite timber conq players got ace rewards

[astral valley]

@night cloak just know I got friends glitch even after the update

[night cloak]

@astral valley try clearing cache my friend list is fixed now

[solid veldt]

Bruh

Its the game after u update

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solid veldt]

In game update

[inland cedar]

Same.

[tulip steppe]

Hello Sir, My gmail account has been hacked by someone. I want to unlink it. Hacker and Me also enter in the game same time thats why i have troubles to play games

[bronze prawn]

I

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @tulip steppe. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@bronze prawn Are you using Mobile data or WiFI?

[bronze prawn]

Mobile data

[tulip steppe]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tulip steppe. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@shrewd valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Friend list is fixed ?

For mine it's not

[night cloak]

It will be fixing soon ™️

[wraith brook]

So which issues are fixed in the 9 mb update ?

[jovial hemlock]

When will it come library mode@night cloak

[umbral oasis]

Can you tell us about the fixed bugs?

[wraith brook]

@umbral oasis Which bugs ?

[spring zephyr]

@jovial hemlock July 31st.

[umbral oasis]

I mean the update!

[wraith brook]

@spring zephyr Confirm ?

[spring zephyr]

@wraith brook It was in the patch notes, looks like you don't read it.

[wraith brook]

@spring zephyr Which patch notes ?

[spring zephyr]

@wraith brook Patch notes of 0.19.0

[nova cloak]

I'm trying to log in with an email that's connected to my acct on iOS, but I'm not getting a verification code in my email. What should I do?

[wraith brook]

1.19.0 ???????

Which version is this ?

[spring zephyr]

0.19.0*

[night cloak]

@nova cloak that's a bug commonly happens try resend 3-5 times it will give once :-/

[wraith brook]

Ok sorryyy I didn't noticed

[nova cloak]

@night cloak kk I will spam it. Thank u

[delicate latch]

I had 1 kakh around bp but today i noticed i just have 1k bp left.. i havent use it just opened 3 to 4 soldier crates n it showed not enough bp .. i was shocked

[tender cargo]

Hello what is new in 9mb update

[wraith brook]

Are u sure ?