#questions

1 messages · Page 920 of 1

night cloak
#

@raven token We cant

gray gate
#

Could you check out KRJP servers in crown matching theres so many no recoil auto aim hackers

dark lotus
night cloak
#

next will be a ban from the server @raven token

#

You don't have a UC

storm flumeBOT
#

Hello, @gray gate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sacred yacht
#

@night cloak please help i need website link were i xan send frend UC i promised a friend 50$ worth of uc i need that site most content creators use

dark lotus
#

I have 900 uc coubon

raven token
#

You can becouse i have prove !
My friend have a YouTube channel and he have same problem i have and the supporters help them to return hes account

sacred yacht
#

I'm trying to send a friend uc

night cloak
sacred yacht
#

Ah 10q

raven token
#

But why no one can help me ?
I spend many thousands dollar
And I am not guilty i have many prove , but i want some one listen to me

fallow token
dark lotus
#

@Rock47 can you answer ?

night cloak
#

@dark lotus could you post a Screenshot about that in English version

dusky thistle
#

I want to talk to the supervisor, it is very necessary to have a problem

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @dusky thistle. Remember to read through #faq before asking questions in the support channels.

dark lotus
#

I will explain to you that you have a discount of 900 when I want to use it in order to buy a box of Royal Bass telling me that I dont have no money.

crisp reef
#

My account in Korean Bebji is now without the link. Disconnect the link from Facebook Does anyone help me to retrieve the link ??

royal shoal
#

I want to talk to the supervisor, it is very necessary to have a problem
@dusky thistle
Supervisor? Do you mean, a moderator? If you want to contact tencent for issues regarding pubg, you can email them on their official handle.

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

@crisp reef ^

feral knoll
#

@crisp reef use your second linked account

night cloak
#

@dark lotus Could you try buying RP points/ Ranks

dark lotus
#

No i just try buy a box

#

Can i ?

dusky thistle
#

My problem with my account was not stolen

crisp reef
#

There is no as of now, I don't know. Log in to my account

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @dusky thistle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dusky thistle
#

How can I get back all of my account information from its inception

night cloak
#

@dark lotus Did you reach RP Level 100

#

@dusky thistle Read the bot message

dark lotus
#

Not yet bro

feral knoll
#

@crisp reef u can not unlink if you only have one social linked

night cloak
#

You can only purchase those after you reach Level 100 in RP

dark lotus
#

Whith a coupon 900 uc rhigt ? Or i must learn a mony ?

crisp reef
#

I am not canceling is the one who changed alone

night cloak
#

@crisp reef Contact the KR customer service

#

@dark lotus you can use that Coupon

sour acorn
#

Heya, so I recently bought one of those PUBG MOBILE gift code thingy, and I went to the official PUBGM redemption center website. Entered my player ID, the gift code and the verification code which is the 4 numbers with weird symbols and stuff mixed in it. No matter how many times i try correctly. It just keeps saying verification code error or interval error. I want to know why.

night cloak
#

The Code you entered is wrong

royal shoal
#

Yeah. You must've mistyped something. @sour acorn

sour acorn
#

Does this channel allow screenshost? I'll post one here

dark lotus
#

Ok thanks rock for your time

night cloak
#

yes@sour acorn

#

You're welcome @dark lotus

gritty lava
#

will there be an update where smokes open as soon as they impact?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @gritty lava. Once we do, we will publish further information in #news.

sour acorn
#

What i meant above.

knotty sun
dusky thistle
#

I have a problem I want to talk to the supervisor

knotty sun
#

The game is so well optimized that even things on the map levitate

night cloak
#

The Code you entered is wrong or invalid @sour acorn

sour acorn
#

Right.

night cloak
#

@dusky thistle you're already answered about that

sour acorn
#

The gift card code?

dusky thistle
#

Yes

night cloak
#

Refer #faq 2.8 @dusky thistle

storm flumeBOT
#

Hello, @knotty sun!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

sour acorn
#

Thanks rock. Appreciate you answering the questions anyways.

hasty ridge
#

Hey man please solve this ping issue in nepal

topaz delta
#

@sour acorn it's verification number bro

hasty ridge
#

Why is it always more than 300 ping on asia server

vagrant forum
#

Mention Rock47 with your numeric ID, @hasty ridge

topaz delta
#

That image number

royal shoal
#

It's probably your internet connection issue. @hasty ridge

topaz delta
#

@sour acorn just refresh it

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@royal shoal I don't think so, coz everyone telling that

polar marshBOT
#

@main depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hasty ridge
#

@royal shoal i am having good 4g net though

royal shoal
#

It is, what it is. Repair the game and restart. See if that fixes your ping.

hasty ridge
#

Since 3 days this is happening

spring zephyr
#

@hasty ridge Your issue has already been noted, please wait patiently.

royal shoal
#

Ping issue is already fixed I guess.

hasty ridge
#

@royal shoal when?

#

I just checked it and still it is more than 300

royal shoal
#

Well, it's fixed, since when, I'm not sure about the exact date. Ping dosen't spike up in Asia. Not in India, atleast. And, if the ping issue still existed, how would pmwl commence further?

night cloak
#

Only a few are having those issues

hasty ridge
#

@royal shoal i am from nepal and this is happening since last 4 days

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I stopped playing since 4 days due to this and was hoping that it will get fixed but still not

royal shoal
#

As Aditya said, your issue has been noted down by staff. Please be patient, it'll hopefully be fixed very soon.

polar marshBOT
#

@errant garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hasty ridge
#

@royal shoal ok fine

night cloak
hasty ridge
#

Hope it will be fixed fast bcoz i have not played since 4 days

#

@night cloak ok

oak fiber
#

Help!!!!!

#

Ahahahahahaha

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @oak fiber. Remember to read through #faq before asking questions in the support channels.

oak fiber
#

Is it possible if I let my brother back home ina different country log into my account and play with it when I’m not online in the game playing?

spring zephyr
#

@oak fiber Sharing accounts is against the ToS.

oak fiber
#

What is tos?

night cloak
half schooner
#

When Will Bonus Challange Unlock Again??

oak fiber
#

Sounds good to me

spring zephyr
#

@half schooner Your country?

half schooner
#

Pakistan

spring zephyr
#

@half schooner Well, wait for the government to lift up the ban first.

alpine brook
#

@spring zephyr you name in between bracket make me laugh 😑

half schooner
#

@spring zephyr ohky

spring zephyr
#

@alpine brook Discussion channels exists.

distant pawn
#

What is the update on asia server?

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@sand path any update on asia serve

vagrant forum
#

Not yet

distant pawn
#

Update later ok?

copper rover
#

سلام عليكم

gritty vapor
#

I am unable to login my my account it's showing your account has been disable for violation of PUBG mobile guideline but I had not done anything wrong on my account I follow every guidelines and terms carefully
Thank you
ID:5367283369
Name:VDCTOXIC

#

Plz help me

topaz delta
#

You got banned right?

gritty vapor
#

Yes

topaz delta
#

Pls contact the in-game support

#

That's the only way

gritty vapor
#

Yes ..but they didn't understand my problem

polar marshBOT
#

@gritty vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@copper rover English please.

wicked cairn
#

Hello..I got 85 rupees prime subscription on 14 July..I want to know if today I cancel this subscription from play store then I continue collect uc for last month or not????help me on this

craggy blade
#

@wicked cairn Yes. After you cancel the subscription you can collect it.

royal shoal
#

No.. you don't get UC after cancelling

night cloak
#

@wicked cairn you can collect uc till your subscription last for the month u subscribe it.

wicked cairn
#

@craggy blade if I cancel then not collect uc??????

random rune
#

Can anyone help me?
i repaired my game normally
now when i am trying to open it its ahoeing
" enknown error occured, pleaserestart your device error code : 1"
i have already restarted for more than 10 times.

vagrant forum
#

You can collect it for the month you paid for

night cloak
#

@random rune Clear the Device cache and restart the device, if that doesn't works reinstall the game.

tender drift
#

Couldn't find any match in sanhok in duo fpp its match making more than 10 minutes but other maps is working

wicked cairn
#

Its not effect if I cancel subscription today????

craggy blade
#

@wicked cairn You can collect the uc for one month which you paid. If you cancel the subscription That will not effect.

distant pawn
#

Any update on issue of asia server?

copper rover
#

Someone who hacked Facebook and started logging into my account and sent for technical support all the proofs of my ownership of the account did not inform me of anything about the date I created the account and the date of the first shipment uc please please me lost a huge number of amounts and the person wants to reclaim the account for ten years please help me

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @copper rover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wicked cairn
#

@craggy blade it is confirmed??

craggy blade
#

@wicked cairn Yes. you will get your uc till the end date of your subscription

night cloak
#

@distant pawn You were answered multiple times about that.

vagrant forum
#

Yes, @wicked cairn.

night cloak
#

yep it is. I've tried. I subscribed to prime also b4 and cancelled it ealier.huh

wicked cairn
#

@craggy blade thanks

craggy blade
#

Welcome :)

distant pawn
#

I just need an update because i only play TDM in KRJP

wicked cairn
#

@vagrant forum thanks

vagrant forum
#

@copper rover well you have to figure out the date yourself

night cloak
#

@copper rover you can view it under the purchase section of your app store or in your mail ID

copper rover
#

I know the history of purchases, but I want a solution to my problem

#

where I go

spring zephyr
#

@copper rover Check #faq 2.5 and follow the steps.

distant pawn
#

Are they already fixing asia server?

spring zephyr
#

@distant pawn No info about it yet, please be patient.

copper rover
distant pawn
#

If this issue does not fix this week i will be so so mad

amber cedar
#

@spring zephyr ur promotionpubgm_like

remote lake
#

Spark the Flame: Login gift & Classic mode. Both sucks, if possible never include timed skin/outfit in reward instead give us coupon scrap.

spring zephyr
#

@remote lake You can give your feedbacks in the #old channel.

polar marshBOT
#

@gray gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @crude sparrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

leaden beacon
#

Hello i want to know when pubg will unban in pakistan

spring zephyr
#

@leaden beacon That's up to your government. GWsetmyxPeepoWeird

topaz delta
#

@leaden beacon government tells

#

But mostly it won't unban

leaden beacon
#

plz dont say that

#

i really love to play pubg

topaz delta
#

Don't worry

craggy blade
#

@leaden beacon I think I answered you

leaden beacon
#

Yeah i @craggy blade asked here before i msg there

craggy blade
#

👍

strong briar
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @strong briar. Remember to read through #faq before asking questions in the support channels.

topaz delta
#

What u want@strong briar

leaden beacon
#

thats our minsiter said earlier

strong briar
#

Need a small information@

night cloak
#

@strong briar State the issue

#

@topaz delta suspicious

strong briar
#

Why did PuBg didn't have vehicle skin😫

#

S14

leaden beacon
#

it has in rp crate

spring zephyr
#

@strong briar It does, check the RP crates.

topaz delta
#

Coz they said that this season is concentrated on cheer park stuff

strong briar
#

Not in crate......In direct

craggy blade
#

@strong briar You can provide your feedback in #old.

night cloak
#

@strong briar there's one in RP crate and you could give your feedbacks about that in #old

leaden beacon
#

@strong briar then wait until s15

topaz delta
#

Well you have M4 and many nice skins

strong briar
#

Yeah of course

#

How to enter into conquer

topaz delta
#

Camp

royal shoal
#

Top 500 ace players get to conqueror

topaz delta
#

Stars don't matter

night cloak
patent flax
#

@topaz delta Hello, My account was hacked and someone abused the UC i had, is there anyway to fix it?

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @patent flax. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

patent flax
#

I still can access it, but i want to remove the UC history usage

night cloak
#

@topaz delta You may move to a discussion channel.

craggy blade
#

How to enter into conquer
@strong briar Read #faq 3.12 if you want to know about Connqueror.

topaz delta
#

@night cloak Iam trying to give solution to get role

night cloak
#

@patent flax contact in-game Customer service

patent flax
#

Ok

leaden beacon
#

i miss pubg🥺

topaz delta
#

@leaden beacon pls move to general chat

leaden beacon
#

ok

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @dull swift. Refer to #613267301243944960 for language channels.

hollow lava
#

Any one help me

night cloak
#

@dull swift read the bot message in #old

hollow lava
#

My account is not login please help me

night cloak
#

@hollow lava Login methods

hollow lava
#

@night cloak Facebook

vagrant forum
#

Check if you have access to pubg mobile from facebook settings, @hollow lava.

dull swift
#

I reported this cheater when he was ace now conqueror he M762 3x Full Auto 150 Meters Headshot
Hacker ID: 5740501123

storm flumeBOT
#

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dull swift
#

He still happily cheating till now oh my goddddd

topaz delta
#

@hollow lava first repair the game by click resourses

#

And then go to clear data on facebook

vagrant forum
#

It's not because of that, @topaz delta

hollow lava
#

@night cloak please help me

topaz delta
#

And login again

night cloak
#

Check if you have access to pubg mobile from facebook settings, @hollow lava.

topaz delta
#

Then enter game again

#

Try this@hollow lava

vagrant forum
#

Navigate through facebook settings to find that option.

crisp pulsar
#

@storm flume could you please explain the new achievement that isn't working . its so called clan elite achievement

night cloak
#

@crisp pulsar, that's a bot.

dull swift
#

Dealing with all these h@ckers is god damn tiring

storm flumeBOT
#

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

frigid depot
#

Hello. Im asking when will report channel be opened again. I just got killed by an Arab cheater who got killed by another Arab cheater who also got killed by another cheater and won. This was in EU (which is not EU anymore) FPP solo. I tired by best to find a game with no cheater by changing game modes but nothing is working.

craggy blade
#

@frigid depot It opens on Monday mostly. But keep checking regularly so you don't miss.

topaz delta
#

@crisp pulsar you should complete the personal mission in clan

#

And finish the bar in the left side

craggy blade
#

@frigid depot Also you need to be level 10 in this server to message there.

night cloak
#

@frigid depot, It will be open soon. You can report the player in-game or I can send you the link for reporting.

craggy blade
night cloak
#

@frigid depot, First read what the bot is saying.

craggy blade
#

@frigid depot using the word ban or freeze will get you muted for sometime.

frigid depot
#

Link is restricted

#

Nice

hollow lava
#

@vagrant forum see this

dull swift
#

Hackers its just getting on my nerfs man for god sake

craggy blade
night cloak
#

@frigid depot The chance of getting Mail is less, more over you need to have level 10 in this server to access #cheater-reports

frigid depot
#

I understand. Whatever.

night cloak
#

@hollow lava Contact Facebook

hollow lava
#

@Froz@vagrant forum help me

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @hollow lava. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@night cloak why my name showing req name @night cloak @spring zephyr

storm flumeBOT
#

Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #613267301243944960, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

neon flume
#

Hi ... I got a problem soon after Season 14 started describing the problem .. I have Conquer + Ace - Crown 3 more than 4 consecutive seasons and I got the frame and the legendary entry in the lobby with the time, but together the sison started the legendary entry in the lobby or the player's rotation disappeared please Help and I hope to solve the problem Thank you.

id:5307210789

night cloak
#

But i changed my name @night cloak

spring zephyr
#

@neon flumeCan you explain your issue in detail?

night cloak
#

@night cloak, you can request to give you a nickname in #discord.

remote lake
#

@remote lake You can give your feedbacks in the #old channel.
@spring zephyr so it's bug now

night cloak
#

Got my name back

spring zephyr
#

Feedback

neon flume
#

@neon flumeCan you explain your issue in detail?
@spring zephyr I have the effect of entering Conquer 4 seasons and now the effect has disappeared in the lobby

night cloak
#

@neon flume, Did you become conqueror Last season?

#

If not, It wont come.

neon flume
#

@neon flume, Did you become conqueror Last season?
@night cloak Not season 12

night cloak
#

@neon flume, Then it wont. You will have to become conqueror/crown/ace, Last season, To get the effect in the current season.

#

@vagrant forum Its answered.

neon flume
#

@neon flume, Then it wont. You will have to become conqueror/crown/ace, Last season, To get the effect in the current season.
@night cloak I know people who have a light influence from Season 5 to work with

spring zephyr
#

@neon flume That effect only last for 1 season, it expired.

night cloak
#

@neon flume, Was this player conqueror/ace/crown last season?

neon flume
#

I have an ACE title Season 10 and Season 9 and the effect is gone

sand path
#

Effect is not permanent

neon flume
#

@neon flume, Was this player conqueror/ace/crown last season?
@night cloak no 12

vagrant forum
#

Effect is not permanent

neon flume
#

@neon flume, the effect wont last permanently.
@night cloak But I have a friend who has a SEASON 10 effect and who's been working with him

sand path
#

Not possible

#

Must've gotten a new one

eternal forum
#

Hey,
My friend accidentally deleted his pubg app and He can’t login into it again cuz he didn’t link it to any social media. Is it possible to recover it? What should he do?

vagrant forum
#

Nope

#

If it was a guest account then it can't be recovered

eternal forum
#

He says it was to his google account linked, but when he installed the app again, the google gave him a new beginner account!

#

it was linked*

storm flumeBOT
#

You can contact the customer service via the game settings, @eternal forum. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@deep folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

balmy moss
#

I never reach even crow #am noob

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @balmy moss. Remember to read through #faq before asking questions in the support channels.

dull swift
#

Will the s14 season reward conq bug again

wraith brook
#

@balmy moss Why telling it here in support channel ?

spring zephyr
#

@dull swift No.

dull swift
#

Ok

balmy moss
#

I didn’t need channel support coz I didn’t have channel

dull swift
#

?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

fluid ore
#

Any mods willing to add me i need to discuss important things

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fluid ore. Remember to read through #faq before asking questions in the support channels.

sand path
#

DMs are open. @fluid ore

wraith brook
#

@sand path Do developer options increases lag and frame drop ?

#

You told me to turn off yesterday

sand path
#

They limit cpu usage

#

Hence the game crashes

topaz delta
#

@wraith brook No, by default it will not affect the phone in any way . It will display certain settings which can affect the phone's behavior if you're not aware about what that particular option does. That will happen only if you explicitly change that setting.

wraith brook
#

Hmm

#

Ok

inner flax
#

Its more worse

#

My friend has good ping and I don't

topaz delta
#

Some of them has this problem bro @inner flax

#

Wait for the announcement

night cloak
#

@inner flax The issue will be fixing meanwhile could you provide your User ID and County.

inner flax
#

Already gave it to someone

night cloak
#

ok

inner flax
#

Aditya

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

wrong place to share those images@jolly whale

spark ingot
#

Can U Tell Me The New Events Like Spark The Letter , Food Delievery Why Not Showing In India ?? @night cloak

night cloak
#

Regional Events

spark ingot
#

@night cloak Only For Limited Country ??

night cloak
#

yep

topaz delta
#

Yes

night cloak
#

Update :/ on pyramids @night cloak event?

#

I mean that desert in erangel

#

Which came in beta 👀

spark ingot
#

Yes , Ancient Secret

night cloak
#

Yep

#

Ancient Secret will be available in August.

topaz delta
#

No dates announced ABT ancient

#

*Dates

burnt jungle
#

I am not getting any new events please help me

night cloak
#

:-/ bro don't spread false info pls @topaz delta

topaz delta
#

@night cloak I said date

#

Not month

storm flumeBOT
#

You can contact the customer service via the game settings, @burnt jungle. Refer to subpoint 5.3 in #faq for further instructions.

burnt jungle
#

They didn't helped me

#

Some many have the same problem

night cloak
#

If you have changed region or use VPN to get other events , then you'll be blocked for getting those.

#

Why isn't that weekly report opening?

#

It is working

burnt jungle
#

So no I didn't used any vpn

#

Please pubg help me reply

topaz delta
#

@night cloak may I tell him post it in feedback bugs

night cloak
#

you may need to wait @burnt jungle

jovial hemlock
#

What is this problem please help

night cloak
#

@jovial hemlock try a different mode or server

burnt jungle
#

I will wait but the events don't wait

topaz delta
#

Make sure your connection is good @jovial hemlock

jovial hemlock
#

@topaz delta my connection is alright

night cloak
#

@topaz delta read the Direct Message from @storm flume

#

It is due to lower player count for that mode

jovial hemlock
#

@night cloak what is solution this match making problem

night cloak
#

@jovial hemlock try a different mode or server

topaz delta
#

@night cloak so I have to wait until you give solution

#

If you don't, I can try, right?

mossy beacon
#

We want infection mode again plz

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @mossy beacon. Once we do, we will publish further information in #news.

night cloak
#

Give a feedback about that in #old

jovial hemlock
#

@storm flume please give me solution

topaz delta
#

@jovial hemlock Try diff mode and tell us the result

night cloak
#

*mode

jovial hemlock
#

@craggy blade when will it come library mode in pubg mobile

night cloak
#

July 31st

sweet bluff
#

How do I contact tencent support directly if support here is unaffiliated?

storm flumeBOT
#

You can contact the customer service via the game settings, @sweet bluff. Refer to subpoint 5.3 in #faq for further instructions.

spark ingot
#

@night cloak Can U Tell Me In Which Countries These Events Are Available ??

topaz delta
#

@spark ingot don't try to change country with vpn

night cloak
#

mostly NA regions

spark ingot
#

@topaz delta NO BRO

sweet bluff
#

Can I send video to support?

night cloak
#

yes you can,@sweet bluff upload that to YouTube and send the link.

spring zephyr
#

@night cloak Are you using WiFi or mobile data?

night cloak
#

Mobile data

spring zephyr
#

@night cloak Switch to WiFi and try again.

topaz delta
#

@night cloak just wait for sometime, I have done this and I got it and I redeemed

sweet bluff
#

oh right link share. thanks

night cloak
topaz delta
#

It is a bug

night cloak
#

when it will be going to open once again

topaz delta
#

I don't know

night cloak
#

@topaz delta how many session they take to fix this.. Its already 3 months

alpine brook
#

@night cloak you can reedem it from bonus challenge > reedem

night cloak
#

Seasons **

#

@alpine brook I know I can redeem it from there but my question is why this redemption store is blank

shy mist
#

@night cloak Stop lying man I just redeemed 300UC the previous season

alpine brook
#

@shy mist he's not lying. Everyone can reedem from bonus challenge. Not from this page.

night cloak
#

@shy mist first learn then comment..

shy mist
#

@alpine brook I know that mate .

topaz delta
#

He is saying " why that page is blank "

night cloak
#

@shy mist I know bonus challenge better than u.. So shut ur mouth

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

topaz delta
#

Pls talk in general chat

shy mist
#

@night cloak lol u said people can't redeem from 3 months.. That's an absolute lie.. It's of course lie ,this kid is stupid af

topaz delta
#

@spring zephyr

night cloak
#

@shy mist @night cloak could you guys move to #chat / #pubg-mobile or next will be a mute

spring zephyr
topaz delta
#

@night cloak Thank god u r here

night cloak
#

@night cloak, Hey, You'll have to click on the first option, which is a cup icon, then you'll see tournament center page, click on bonus challenge and then click on Redeem Rewards, this will take you to the redeem page.

#

@night cloak hey bro just read my reply what I'm asking..if you can't read my previous msg then pls don't reply again. Thank you

#

@night cloak just click at Question Mark icon and then go to redeem section.. U will know what I'm asking

distant pawn
#

Hello @sand path any update on issue in asia server?

night cloak
#

@night cloak, Click on the option, I pointed with the arrow. You are probably clicking on the bounty bag, that's why you can't access this option.

#

@night cloak r u moderator??

#

why is that matter ?

sand path
#

Hello @sand path any update on issue in asia server?
@distant pawn
When there is one, I'll let you know.

night cloak
#

@night cloak Don't reply to someone if u don't want to read his full queries.

spring zephyr
#

@night cloak He has just given you a solution, just follow it 👀
And for your previous question, bonus challenge always locks before a big update for some time.

night cloak
#

@spring zephyr yeah but my bonus challenge is locked sometimes in normal days suspicious do u know tu's the proble?

#

Why can't we claim that rookie pack :?

#

In bonus challenge

distant pawn
#

Are they fixing it right now? @sand path

night cloak
#

Btc X 10

spring zephyr
#

@night cloak Can you give a screen shot of the redeem shop?

night cloak
#

Redeem page?

#

Like that of issue or

#

Shop

#

@spring zephyr u wont help after being a mod

hasty ridge
#

Hey what about asia ping issue?

night cloak
#

@night cloak there's time when the bonus challenge is locked

heavy vortex
#

it shows claim 1 BTC but when I press claim.. it shows system error.. @night cloak right? for me too.

sand path
#

@distant pawn no idea

topaz delta
#

@hasty ridge no announcement

night cloak
#

Yep it has been for ages same :/

#

Idk why can't we claim it

#

@night cloak ik that but mine is locked and my friend's is not

heavy vortex
#

around s11 or 12 maybe.. after that I can't claim it

#

always shows system error

topaz delta
#

Yes me too@heavy vortex

night cloak
#

@spring zephyr ? Any reason?

topaz delta
#

Well I can claim 100 uc pack @night cloak

hasty ridge
#

@topaz delta when it will be fixed?

topaz delta
#

@hasty ridge no idea bro

spring zephyr
#

@night cloak Seems like a bug, please do report it in the #old channel GWsetmyxPeepoWeird

night cloak
#

What does it give tho?

#

Redeem shop is open :/

#

Must be a bug for u

topaz delta
#

Bug for some including me

spring zephyr
#

@night cloak You can redeem it from the tournament page, so it's not a big issue.

night cloak
#

why wanna redeem it there when u can redeem in bonus challenge shop huh

#

@night cloak report that in #old

topaz delta
#

I don't know why he keeps asking that

distant pawn
#

Ok thank you

heavy vortex
night cloak
#

Same issue

topaz delta
#

Bug

night cloak
#

@night cloak what does that give?

#

Tho

#

🤔

glossy sable
#

What do you mean, @cosmic jungle?

cosmic jungle
#

Unlink account

#

Unlink

glossy sable
#

You can not unlink social media accounts.

polar marshBOT
#

@cosmic jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@AdiTya💙™ (Not Aditi) @AdiTyablue_heart™ (Not Aditi) bro I'm won almost 300-400uc daily from India bonus challenge.. I play almost 8-10 games daily 30uc solo match. And bonus challenge shop is refreshed in 15days and after 10days I'm short of UC to play bonus challenge..

dull swift
#

You can get free bonus challenge voucher from weekly reports

night cloak
#

@night cloak hmm i guess u can use 6 vouchers for that :-)

#

Till it refreshes 👀

pale sleet
#

Hi

night cloak
#

@night cloak yeah in s12 both shops are open and there is no problem regarding this.

#

If there's an issue it will be fixing soon

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @pale sleet. Remember to read through #faq before asking questions in the support channels.

night cloak
#

NYC remember to collect vouchers from weekly report every week

#

@night cloak in 15 days I won around 4k UC from bonus challenge

#

They are free of cost

#

@night cloak I know bro

#

I tell u how many matched I play daily in bonus challenge

#

Matches *

spring void
crimson yacht
#

What is this for?

night cloak
tender drift
#

Couldn't find any match in sanhok in duo fpp its match making more than 10 minutes but other maps is working

distant pawn
#

Please post about the issue in asia server

night cloak
#

@tender drift server ?

craggy blade
#

@tender drift There might be less players on that mode and server.

vagrant forum
#

What is this for?
@crimson yacht it's exactly what it says.

tender drift
#

@night cloak Asia

spiral remnant
#

People saying pubgm officials sell cheats, is it true?

tender drift
#

@craggy blade but it was fine 2 days back

vagrant forum
#

No.

craggy blade
#

@tender drift 2 days back there were players according to your rank.

heavy vortex
#

@spiral remnant Only cheaters say that.. which is absolutely false..

night cloak
#

@crimson yacht a hacker was spectating u and he got caught...u should disable spectator option to be saf

vagrant forum
#

Maybe very less player are playing on that map in fpp mode, @tender drift.

tender drift
#

Hm...

glad rune
#

How do I get battle coins in pubg mobile because I just have 7 left?

spiral remnant
#

It is very frustrating to see a player with lvl 70+ royal pass id with weapon finish using magic bullet.

glad rune
#

Can someone help me to get battle coins?

night cloak
glad rune
#

I just have 7 left. How do I get more because I need to play bonus challenge...

vagrant forum
#

I think you can purchase them using UC

glad rune
#

Can't I get them without using uc?

craggy blade
#

@glad rune You can get battle coins by playing bonus challenge and by uc.

heavy vortex
#

Is weekly report available for you. @glad rune

#

you can get bonus voucher from there just by ranking in classics

glad rune
#

How to I get that? From where?

heavy vortex
#

In the event section from top select recommended.

#

it shows weekly report event.

rare goblet
#

Okay devs

grizzled wren
#

Okay this is the third time this is happening. My game is not even opening saying network issues

glad rune
#

Thanks alot @heavy vortex I just got 3 vouchers.. do I get them everyday?

grizzled wren
#

I have a speed of 1.1mbps

heavy vortex
#

@glad rune weekly

grizzled wren
#

Wtf is wrong with pubg

#

This is third time in the week

glad rune
#

Okk but thanks alot man @heavy vortex

heavy vortex
#

the number of voucher depends on the tier you reached@glad rune

#

in a week

glad rune
#

Okk I got 3 coz I am on ace

heavy vortex
#

it may range from 1 , 2 or 3

elfin loom
sick shale
#

@elfin loom nope, it's not normal

elfin loom
#

That guy getting #1 always or #2

#

Ok

#

Never seen such skilled player lol

night cloak
#

It's not that Simple My Friend

elfin loom
#

I know xD

#

Takes too much time to be someone good like him

night cloak
#

But if you follow the Greatest Survival Strategies or Attack Strategy (Such as Blitzkrieg) You can have that Legit Picture.
Look at Shibe

heavy vortex
#

please move to #pubg-mobile or #chat to have conversation. if you don't need any support

elfin loom
#

Yes sir

grizzled wren
#

@heavy vortex help me

heavy vortex
#

it's better a mod helps you. since I'm unaware about it. @grizzled wren

glossy sable
#

Where are you from, @grizzled wren?

grizzled wren
#

Why am I getting kicked out of the game saying no internet connection when I have 1.1 Mbps going on??? This is the third time

#

India@glossy sable

glossy sable
#

Also, please make sure your connection is stable.

night cloak
#

Thank you Sir for the Reminder you made. We Promise Not doing that Again

grizzled wren
#

Its stable af

#

1.1 Mbps constant

#

I upgraded my pack just for this game

night cloak
#

@glossy sable What happends if i don't?

glossy sable
#

What is your device?

#

If you don't what, @night cloak?

grizzled wren
#

Redmi k20

glossy sable
#

I don't know the specs, can you tell me?

night cloak
#

Have a Good Stable Connection @glossy sable

vapid vigil
#

More hacker in game

#

What should I do

glossy sable
#

If you don't have a good connection, the game will lag and might not even start. If your connection is good but not stable, you will have random ping spikes and experience rubberbanding.

storm flumeBOT
#

Hello, @vapid vigil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

grizzled wren
#

@glossy sable I am dming you a pic is that okay??

glossy sable
#

A pic of?

night cloak
#

Ok but i won't play Pubg right now. Tomorrow or July 23rd @glossy sable

grizzled wren
#

Of the speca

glossy sable
#

Specs?

grizzled wren
#

Specs

#

Yeah

glossy sable
#

You can send it here?

grizzled wren
#

This one

night cloak
#

Jesus! 64GB of Storage!

grizzled wren
#

Yeah it has two 64 and 128

polar marshBOT
#

@rocky urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
#

Please move to a discussion channel if you do not need support, @night cloak.

night cloak
#

Thank you for the Reminder Sir

grizzled wren
#

@glossy sable what should I do ??

glossy sable
#

I am thinking.

grizzled wren
#

Also same with pubgm lite too

#

I installed it as a backup

#

Faced the same thing with that too

night cloak
#

@grizzled wren is the developer mode on in your phone?

grizzled wren
#

Yeah??

night cloak
#

@grizzled wren turn it off

grizzled wren
#

Okay done

#

@night cloak

glossy sable
#

Try again.

night swan
#

So many hackers comes on Asia server now days

night cloak
#

@grizzled wren try playing pubg now and see if it crashes

glossy sable
#

Be sure to clear unnecessary background processes too.

grizzled wren
#

Okay

storm flumeBOT
#

Hello, @night swan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

glossy sable
#

Reports take time to get processed, @night swan. Please be patient.

night swan
#

Thank u for support

glossy sable
#

You're welcome.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @patent chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

grizzled wren
#

@night cloak and yet again

night cloak
#

@grizzled wren rip

grizzled wren
#

Why tf am I even expecting anything from pubgm

#

Why

night cloak
#

Network or account error please login into google play.
I get this error

grizzled wren
#

Great another one like me

#

Welcome buddy

#

You in india ??@night cloak

night cloak
#

Turkey

grizzled wren
#

Great

night cloak
#

Network or account error please login into google play.
I get this error

#

Help

grizzled wren
#

They can't even fix it

#

This is the fifth time for me dude

night cloak
#

did you ask them?

modest ibex
#

I cant login

night cloak
#

hey

frail shell
night cloak
#

did u try checking ur internet settings?@modest ibex

modest ibex
#

67ms now

night cloak
#

ok

#

internet is working fine?

#

press the repair button on menu and try again

distant pawn
#

Does anyone having high ping in asia server?

wraith brook
#

@distant pawn Phillipens ?

distant pawn
#

Yes

#

@wraith brook

wraith brook
#

Phillipens is having ping issues . You will be informed when any improvement is there

#

Idk about the exact situation

distant pawn
#

Ok @wraith brook

frail shell
storm flumeBOT
#

We do not recommend using VPN, @buoyant veldt.

abstract cipher
#

How to make pubg to use vulkan ?? My device has vulkan api support

distant pawn
#

They need to post about this issue in asia server

safe umbra
#

Anyone else Having problems Regarding unstable Ping in all servers despite having decent wifi? anyone know a fix?

distant pawn
#

@glossy sable do you know how to fix a high ping?

vagrant forum
#

Let me know your numeric user ID and country, @safe umbra.

distant pawn
#

Why do you need numeric id and country?@vagrant forum

abstract cipher
#

How to make pubg to use vulkan ?? My device has vulkan api support

meager thistle
#

Do Ultra Audio Cause Lag or Frame drop

buoyant veldt
#

does through ubn our id will get Dan for how many days plz guys tell me@vagrant forum

vagrant forum
#

Yes it can in-case you don't have a good device, @meager thistle.

abstract cipher
#

How to make pubg to use vulkan ?? My device has vulkan api support .. help pls

meager thistle
#

@vagrant forum that option was unavailable for me but i pasted its file by myself in data

I face Framedrop

vagrant forum
#

I don't think that feature is available yet, @abstract cipher.

abstract cipher
#

I don't think that feature is available yet, @abstract cipher.
@vagrant forum pubg officialy support vulkan

vagrant forum
#

That's the issue, please you the settings that are already available. Don't use files from other sources, @meager thistle.

distant pawn
#

Please fix Asia server pubg team please ASAP

vagrant forum
#

Where did you get that info, @abstract cipher?

safe umbra
#

@vagrant forum 5525952431 IGN-HOLDMYGRASSA SERVER-Asia Country- PH

vagrant forum
#

Alright, I'll forward it to a moderator, @safe umbra.

buoyant veldt
#

@vagrant forum pleas tell me does ubn Dan our account or not plz help me help me my friend is using plz help

distant pawn
#

We are the same @safe umbra

#

Already reported many times but nl ones fixing it

buoyant veldt
#

@vagrant forum plz reply to me

vagrant forum
#

I don't understand your question, @buoyant veldt.

abstract cipher
#

It is there in Google and some gfx tools has that option...> Where did you get that info, @abstract cipher?
@vagrant forum

storm flumeBOT
#

Use of unauthorized third-party software or methods, @abstract cipher, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

distant pawn
#

Even they reported but tencent games are not fixing the issue they fix issue slow like a snail

vagrant forum
#

The Chinese version, Game for peace, has support for Vulkan api

polar marshBOT
#

@buoyant veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant pawn
#

They have 42 hours to fix the issue in Asia server if they dont im done all asia players will be mad who is lagging in asia

astral valley
#

When will we get new Charecter vouchers events?

frail shell
#

Refrain from ignoring me

night cloak
#

When will we get new Charecter vouchers events?
@astral valley events coming soonemoji_12

astral valley
#

Can you specify approximate time for the New charecter vouchers events

night cloak
#

I got banned for using third party apps. After the ban lifted I didn't used the app and playing tdm. Suddenly I got banned again for 1 day! What is the reason now? Is rooting Android can cause ban?

distant pawn
#

They dont focus on problems in asia they dont care if the players lagging they watching lag that player and dont fix the problem

vagrant forum
#

Re-install the game, you probably still have modified game files, @night cloak.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Re-install the game, you probably still have modified game files, @night cloak.
@vagrant forum Thanks. I just used an app to see my fps. 😓 This 2nd time I DIDN'T DO ANYTHING

Can rooting Android cause ban?

abstract cipher
#

What Open GLES pubg mobile is configured to work on

#

The Chinese version, Game for peace, has support for Vulkan api
@vagrant forum is it> What Open GLES pubg mobile is configured to work on
@abstract cipher is it gles 3.0 or 3.1 or 3.2

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

You still had the older game files from when you use the third party application, so that might have caused it, @night cloak

distant pawn
#

Focus on problems pubg mobile tencent games

vagrant forum
#

Rooting doesn't cause ban as long as you aren't using cheats

abstract cipher
#

@vagrant forum What Open GLES pubg mobile is configured to work on.. is it gles 3.0 or 3.1 or 3.2

vagrant forum
#

Well, for your information, this isn't Tencent Games. We can only assist you with client sided issues here on this discord server, @distant pawn.

safe umbra
#

Thank you. @vagrant forum .

vagrant forum
#

@abstract cipher I don't have exact info on that, try pinging a mod.

distant pawn
#

@safe umbra lol i from ph too i reported last week and they said fixing this issue but no they dont

jolly forge
#

I want report cheaters how ?

storm flumeBOT
#

Hello, @jolly forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

safe umbra
#

@distant pawn , Yeah My Clan reported last week too, i, just waiting on it rn, i just contacted discord support Just to follow up

sand path
#

Can you dm me that @dull swift

distant pawn
#

@safe umbra they arent fixing it

safe umbra
#

we'll see

void lark
#

@vagrant forum can I can DM you plz I cannot tell you here

vagrant forum
#

Try DMing a mod instead.

spring zephyr
#

@void lark What is it?

void lark
#

@vagrant forum plz help when I this world then I got muted from server

distant pawn
#

@safe umbra this week they will adressed it

spring zephyr
#

@void lark Did you got banned?

distant pawn
#

If they dont fix it

#

Psshhh

void lark
#

@spring zephyr nope I am asking for did my account will get Dan by using ubn

frosty current
#

Hello

sharp onyx
#

@void lark vpn is not recommended. U put ur account at risk by using it

void lark
#

Dan=ban

#

ubn=vpn

sand path
#

@void lark Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

distant pawn
#

Many players in asia using a VPN

void lark
#

@sand path for how many day I will get dan

distant pawn
#

Why they use vpn because Asia server is lagging

vagrant forum
#

If using VPN is fixing your ping then the issue is in your ISP not in the server.

void lark
#

@vagrant forum no I am using beacuse of Dan of game in my country

#

What is isp

vagrant forum
#

Please respect your government's orders, wait till the ban is uplifted, @void lark.

void lark
#

@vagrant forum but I have to collect to points and I don't want waste my uc

distant pawn
#

If its in ISP the youtube will lag , the facebook will load slowly

#

Only in PUBG is lagging

#

We can play 1080p in utube without lagging

void lark
#

@vagrant forum plz tell me for how many day I will get dan

distant pawn
#

And you will say its in ISP?

sand path
#

Set DNS to 1.1.1.1

void lark
#

@sand path what

sand path
#

VPN is not recommended. Please move@void lark

void lark
#

@sand path ok thanks for help

distant pawn
#

What is the help of DNS@sand path ?

void lark
#

@sand path you r mod

night cloak
#

Help

sand path
#

Servers get closer. @distant pawn

#

@void lark yes.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant pawn
#

What if they dont help?@sand path

sand path
#

Can you move if you don't require assistance @night cloak

#

@distant pawn it should

night cloak
#

Ohai arigato

buoyant veldt
#

Why the ping is so high in Asia server@sand path

sand path
#

Country?

distant pawn
buoyant veldt
#

Pakistan

sand path
#

Country?

#

@distant pawn

#

@buoyant veldt game is banned there.

night cloak
#

@buoyant veldt if you use vpn you will get high ping

distant pawn
#

What@sand path ?

sand path
#

Your country?

polar marshBOT
#

@terse flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant pawn
#

PHILIPPINES@sand path

buoyant veldt
#

@sand path but season before baning pubg in Pakistan i have then ping issue

distant pawn
#

The problem of Asia server is in Pubg Side

#

They have the control of asia server

night cloak
#

@buoyant veldt pakistan gets best ping in middle east not asia

sand path
#

@buoyant veldt nothing can be done at the moment

distant pawn
#

Pubg team can fix the issue in asia server in 6hours

sand path
#

@distant pawn ah yes. The developers have been made aware about the ping issues in Phillipines.

buoyant veldt
#

@night cloak but we are in South Asia not middel east

night cloak
#

@buoyant veldt still most pakistani players play in middle east for best ping

distant pawn
#

@sand path are they fixing it? Why is so slow to fix ? They can fix it in just an hour or more

fathom plover
#

@sand path not only phillipines. NA server too. It spikes to 600ms till I restart my game

buoyant veldt
#

@night cloak but we justice beacuse we live in asia

distant pawn
#

Pubg team is lazy

buoyant veldt
#

We don't want new skins we want justice for ping@distant pawn

night cloak
#

@buoyant veldt you need to be patient until the government's decision

polar marshBOT
#

@patent cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

buoyant veldt
#

@night cloak ok bro

distant pawn
#

@buoyant veldt yeah we want justice for pingg that a correct

safe umbra
#

@sand path no they dont
@distant pawn Mines like that too

sand path
#

Country?@safe umbra

distant pawn
#

@sand path from Philippines too

fathom plover
#

In about 3 to 5 days now, there will be a new awm skin released but even if we want to buy it, there's no way to use it in game cuz we get killed by hacckers or if not killed, ping fccks us up

sand path
#

Well. As soon as there's an update will let you know.

distant pawn
#

Soon? We reported last week another soon?

safe umbra
#

@sand path PH, my whole clan is Currently having that issue

#

@distant pawn chill pre

buoyant veldt
#

@sand path we want official server for Pakistan after the getting unban

distant pawn
#

I wasted money in this game i buy RP and i cant do a mission because my server asia is lagger

sand path
#

There is already one @buoyant veldt

distant pawn
#

What?@night cloak you better internet for this game?

sand path
#

Discord server. As well as an ingame server. Your government has blocked it. Respect their decision @buoyant veldt

distant pawn
#

I have a better internet it was 25mbps and i have a 5g connection and u said i need a better internet? You joking?

night cloak
#

Try changing servers

#

Or reset ur internet settings

distant pawn
#

This game need a high end phone and need a better internet , dude were not rich like you dont compare me to you

astral valley
#

Is it real that there is an another update... That we go to 0.1.0 version

distant pawn
#

We play the game because we love it and thats you will say ?

night cloak
#

@astral valley what?

safe umbra
#

Is it real that there is an another update... That we go to 0.1.0 version
@astral valley what

vagrant forum
#

Listen, there's no way the server is having issue. Since majority of the reports have been from PH, the only conclusion I have is that the routing is messed up for your region, @distant pawn.

Also, complaining about the issue here repeatedly isn't going to change anything. The mods are already forwarding the issue. So please calm down.

astral valley
#

Any one can explain what is 1.0

night cloak
#

Is it real that there is an another update... That we go to 0.1.0 version
@astral valley 0.1.0 v was in 2018 nikhil

#

@astral valley no information regarding future updates

vagrant forum
#

Wait till there is official news about it, @astral valley.

night cloak
#

Details about updates can be found in #news

buoyant veldt
#

Will you guys add that car skin agian in royal Pas rewarda

distant pawn
#

@vagrant forum the server is having issue because were not the only country having this issue there is a lot of countery in asia

astral valley
#

@night cloak ...sorry by mistake I wrote 0.19.0 it is v1.0

craggy blade
#

@buoyant veldt No info about it. You can provide your feedback in #old

topaz delta
#

@buoyant veldt we don't know

#

@distant pawn yes bro wait patiently until they solve it

buoyant veldt
#

When they will solve ot@topaz delta

topaz delta
#

No dates announced

distant pawn
#

So slow to solve it @topaz delta

livid vapor
#

Pls help

topaz delta
#

@livid vapor What you want

livid vapor
night cloak
#

Can I draw a crosshair on my screen during the tournament

distant pawn
#

Im waiting patiently and it will almost 2weeks

sand path
#

Can I draw a crosshair on my screen during the tournament
@night cloak
NO

topaz delta
#

@distant pawn pls be patient

#

Even we also have difficulties

distant pawn
#

Im patiently wating

livid vapor
#

Pls help me

night cloak
#

ok :)

astral valley
#

When will we get Sunny Charecter @night cloak @sand path

livid vapor
#

Pls help me

topaz delta
#

@livid vapor check the date is correct

livid vapor
#

Solve my problem

topaz delta
#

And force stop pubg

sand path
#

@astral valley that was fake. There are no plans of a character of that name yet.

topaz delta
#

Are you emulator player@livid vapor

livid vapor
#

@sand path no

distant pawn
#

Now im only playing KRJP TDM

livid vapor
#

@topaz delta no

topaz delta
#

Check your date

livid vapor
#

@topaz delta i use ipad

night cloak
#

I cant say

#

@night cloak you are providing wrong and annoying support and you are expecting to be a modlaugh

buoyant veldt
#

@sand path and what about phero rises

livid vapor
#

@topaz delta Its correct

astral valley
#

@sand path how much time required for Charecter vouchers events??

night cloak
#

@night cloak you are providing wrong and annoying support and you are expecting to be a modlaugh
@night cloak lol

sand path
#

August @buoyant veldt @buoyant veldt

topaz delta
#

@livid vapor does it works ?

hidden roost
#

Could someone from support team help me

buoyant veldt
#

@sand path is there will be charcter volcher in the event

topaz delta
#

@hidden roost what is your problem

grizzled wren
#

Aditya

#

When will be pubg fixed??

spring zephyr
#

@buoyant veldt No info about it yet, keep an eye on #news. Probably when a new character comes.

distant pawn
#

They are not fixing pubg@grizzled wren

buoyant veldt
#

@spring zephyr how I write like you with brown background colour

night cloak
#

When will be pubg fixed??
@grizzled wren 2069

topaz delta
#

@buoyant veldt ||like this||

grizzled wren
#

@spring zephyr I got kicked out of the game saying no internet connection. This is the fifth time already two times today

livid vapor
#

@topaz delta no it dont worked

buoyant veldt
#

@topaz delta yes

neat bronze
#

My squad leader is using third party apps for cheating in his secondary account to push his friends to conqueror in Asia fpp squad , I have the conversation of him telling his using hack I have screenshot of the conversation and a video proof what should I do

topaz delta
#

@livid vapor clear cache

grizzled wren
#

@night cloak will pubg even work like that

spring zephyr
#

@grizzled wren Your internet connection isn't stable.

livid vapor
#

@topaz delta i use ipad so i canot clear catche

astral valley
#

How to download pubg beta

topaz delta
#

@livid vapor ohh wait

storm flumeBOT
#

Hello, @neat bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@livid vapor repair the game

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @astral valley:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

buoyant veldt
#

@topaz delta plz tell me

grizzled wren
#

It's stable with 1.1mbps but pubg doesn't takes more than .4 kbps

#

@spring zephyr

craggy blade
#

@buoyant veldt add || before and after your word

vagrant forum
#

Please move over to general chat for stuff like that, @buoyant veldt @topaz delta

polar marshBOT
#

@hidden roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

astral valley
#

0.20. Update when will come

spring zephyr
#

@grizzled wren It's your network connection, try switching to a different connection and see if it happens again.

topaz delta
#

@vagrant forum I didn't tell anything

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @astral valley. Once we do, we will publish further information in #news.

elfin dragon
#

My Bebji account has been stolen and threatened and then fraud is used and classified

grizzled wren
#

@spring zephyr it's doesn't even runs on wifi anymore why??

livid vapor
#

@topaz delta pls solve my problem fast i am having 10000INR tournament

topaz delta
#

You have ipad, so ...

polar marshBOT
#

@elfin dragon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

livid vapor
#

So what?

topaz delta
#

I can't help sry

#

Maybe @spring zephyr

spring zephyr
#

@livid vapor Have you tried reinstalling the game?

livid vapor
#

@topaz delta What should i do now?

astral valley
#

Vehicle skin in rp rewards

livid vapor
#

@spring zephyr yes

topaz delta
#

@astral valley pls move to general chat

night cloak
#

@astral valley there's no vehicle skin in rp rewards...

spring zephyr
#

@livid vapor Try using another log-in method and see if it's the same.

grizzled wren
#

@spring zephyr how do I solve mine ??

astral valley
#

It is difficult for new royal pass to reach 100 rp

sick shale
#

@astral valley it's not difficult, if you complete daily missions / and get weekly RP crate

astral valley
#

I bought Royal pass first time.... While calculating all rewards and missions I'm getting 98 rp only

spring zephyr
#

@astral valley You can get the other 2 RP level by opening crates.

craggy blade
#

@astral valley If you complete all missions then your Royal Pass rank will be 100. You have missed some missions.

astral valley
#

@spring zephyr OMG.... Some missions are.... Very difficult

spring zephyr
#

@astral valley You will have to complete them if you want to get to 100 RP level. pubgm_hidethepain

astral valley
#

@craggy blade bro.... I bought Royal pass first time... I can't get 5 rp bonus

sick shale
#

@spring zephyr OMG.... Some missions are.... Very difficult
@astral valley you can get mission cards from events/RP rewards

craggy blade
#

@astral valley Even without it you can get to 100

topaz delta
#

@astral valley first time doesn't give you, the next season you get

#

5 rp head start

astral valley
#

@spring zephyr the Google prime cost is very high...

vagrant forum
#

Early and late season there are events where you get RP points, also you get RP points for opening crates, so you can reach 100 even without that 5 level bonus, @astral valley.

night cloak
#

@spring zephyr the Google prime cost is very high...
@astral valley if u buy once u can earn for whole season

astral valley
#

@vagrant forum yeah... I forgot about that

grizzled wren
#

This is the final thing I want to say

magic merlin
#

Someone help

#

My account got hacked

astral valley
#

@night cloak it is better to buy UC from midasbuy rather than google prime......

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @magic merlin. Remember to read through #faq before asking questions in the support channels.

distant pawn
#

I need an update tommorow in ASIA SERVER

magic merlin
#

How can I talk with community member

topaz delta
#

@distant pawn what?

distant pawn
#

I need an update about the issue in ASIA SERVER@topaz delta

vagrant forum
#

How many times do I have to tell you that saying that here isn't going to do anything. There aren't any developers here, @distant pawn.

sand path
#

@distant pawn stop please

distant pawn
#

Owki@sand path @vagrant forum @topaz delta

white canopy
magic merlin
#

My PUBG mobile account got hacked by someone who lives in Delhi.
He hacked it and used all my UC and bought Popularity from my UC and sent it to his account.
I've reported his account too.
Please help

sand path
#

@white canopy it was unlocked yesterday

white canopy
#

I did change it and got complete a payload match

#

@white canopy it was unlocked yesterday
@sand path Yes the challange but It expires 1 hour before payload Comes out

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @magic merlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant forum
#

I think you can change it again tomorrow, try doing that.

buoyant veldt
#

@sand path bro can we can be ferinds

white canopy
#

Only 1 change avaible

topaz delta
#

@white canopy use rp mission card

sand path
#

@sand path Yes the challange but It expires 1 hour before payload Comes out
@white canopy
Nothing can be done about it. I'll pass on the feedback to remove payload missions.

astral valley
#

In my device I am not getting extreme option can any one explain

magic merlin
#

@night cloak you can check his popularity top 2.
I'm in top 2.
You can also check it from where my account was used

white canopy
#

@white canopy
Nothing can be done about it. I'll pass on the feedback to remove payload missions.
@sand path Thank You

topaz delta
#

@astral valley your device may not be compatible

white canopy
#

@white canopy use rp mission card
@topaz delta dont have one

topaz delta
#

@white canopy get it from livik mission

night cloak
#

send ss to customer support

frail shell
astral valley
#

Before update.... I got extreme option

white canopy
#

Alredy did 😂😂 I complete all missions as they come out

magic merlin
#

@night cloak ok thanks

topaz delta
#

@white canopy Nothing we can do 😂

white canopy
#

Hahahahaha

spring zephyr
#

@astral valley Your device?

vagrant forum
#

@astral valley Even on smooth graphics settings?

white canopy
#

See yall later

astral valley
#

@spring zephyr Vivo s1

buoyant veldt
#

@vagrant forum I send you request

frail shell
#

Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me

spring zephyr
#

@frail shell Try again after some thing.

craggy blade
#

@astral valley Your device doesn't support extreme

magic merlin
#

@night cloak are you talking about in game customer support?
Because it's been 2-3 days.
Still no reply.
Please help.

frail shell
#

Aditya I am waiting from an weak

white canopy
#

Before update.... I got extreme option
@astral valley did you get the patch update? it was a mistake from pubgs side they Fixed it with the patch update but High fps rate (if its your max) Is extreme

chilly crest
#

need link to downlaod emulator

frail shell
#

It's 6th day I am facing similar problem

storm flumeBOT
frail shell
#

Fix my problem??

astral valley
#

@white canopy did you got that update

frail shell
white canopy
#

@white canopy did you got that update
@astral valley Yes i did But dont worry It will get fixed on the 27th ir 29th when the new update comes out

spring zephyr
#

@frail shell Can you send a clear pic of the redeem shop?

magic merlin
#

@lavish axle ?

craggy blade
#

@white canopy || Vivo S1 never supported Extreme ||

vagrant forum
#

It takes time for the customer support to reply, @magic merlin. Be patient and wait.

topaz delta
#

@frail shell It's your connection bro

magic merlin
#

@vagrant forum ok

topaz delta
#

I saw that I can be solved by using vpn but that's not good

buoyant veldt
#

@vagrant forum pleas acpet my request

frail shell
#

Vpn

#

Aditya how clear pic?

night cloak
#

@magic merlin waitemoji_12

magic merlin
#

@night cloak ok

night cloak
#

Customer support will reply

topaz delta
#

Try @frail shell maybe you can get

marble fox
#

What website can I reported cheater I forgot

velvet idol
#

Is VPn allowed?

night cloak
#

Thats the only thing we can do now :)

#

No

vagrant forum
#

@velvet idol Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

night cloak
#

My internet speed 20 Mbps but in game ping 170 whyyyyyy

vagrant forum
marble fox
#

K tu

#

Ty*

night cloak
#

Is there any authorized gfx tool for pubg ?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

@night cloak Country and server?

night cloak
#

@vagrant forum Saudi Arabia middle east

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

frail shell
#

Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me

craggy blade
#

@night cloak Should not you play Europe?

night cloak
#

Thanks @night cloak

#

Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
@frail shell try to send a support mail ingame

#

@craggy blade no

vagrant forum
#

Try playing on a different internet connection and see if you face the same issue, @night cloak

night cloak
#

@vagrant forum let me check

frail shell
#

@night cloak I talked to customer service but they give wrong solution

#

They don't care about their customers

night cloak
#

Hmm

#

Only money

vast pine
magic merlin
#

@lavish axle customer service never replies.
I never received any feedback from them

vagrant forum
#

It takes at least 2 weeks for them to respond.

night cloak
#

@magic merlin as you know, there's a lot of players from all across the world, it will take sometime b4 they can reply to you ! please be patient with that.

magic merlin
#

@night cloak I know

#

Thanks @everyone

frail shell
#

Direct say they don't care about players

#

Pmco hacker,crew challenge hacker everywhere hackrrs

magic merlin
#

There are so many hackers in BONUS CHALLENGE

night cloak
#

@vagrant forum same ping with 37.3 Mbps

meager thistle
craggy blade
#

@night cloak What about your ping in Europe server? Is it better?

spring zephyr
#

@meager thistleAre you using WiFi or Mobile data?

meager thistle
#

@spring zephyr mobile data

night cloak
#

@craggy blade Europe also same ping

spring zephyr
#

@meager thistle Switch to WiFI

frail shell
#

Aditya solve my problem???

meager thistle
#

@spring zephyr why

spring zephyr
#

@night cloak Can I know your in-game ID and country?

agile heath
#

@spring zephyr can u check dm ?

spring zephyr
#

@frail shell Try repairing the game.

frail shell
#

I already dine

meager thistle
#

@spring zephyr net is working fine getting 4MBPS download and 40ms Ping

night cloak
#

@spring zephyr 5141251237 Saudi Arabia

polar marshBOT
#

@mental jewel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@meager thistle Switch to WiFI and then redeem(It should fix it), then switch back to your prefered connection.

night cloak
#

Pmco hacker,crew challenge hacker everywhere hackrrs
@frail shell lots of people play pmco and crew challenge with hacks and alternate ids. But the community team is doing their best to prevent such things from happening in further matches

spring zephyr
#

@night cloak You are facing high ping problems in Asia servers?

night cloak
#

@spring zephyr Asia always 350+

#

Ah yes

vagrant forum
#

He's facing issues on ME, @spring zephyr