#questions
1 messages · Page 920 of 1
Could you check out KRJP servers in crown matching theres so many no recoil auto aim hackers
Hi , how are you every body ? why i cant buy this one ?
Hello, @gray gate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@night cloak please help i need website link were i xan send frend UC i promised a friend 50$ worth of uc i need that site most content creators use
I have 900 uc coubon
You can becouse i have prove !
My friend have a YouTube channel and he have same problem i have and the supporters help them to return hes account
I'm trying to send a friend uc
@sacred yacht https://www.pubgmobile.com/pay
Ah 10q
But why no one can help me ?
I spend many thousands dollar
And I am not guilty i have many prove , but i want some one listen to me
@raven token send an email to pubgmobile_cs@tencentgames.com
@Rock47 can you answer ?
@dark lotus could you post a Screenshot about that in English version
I want to talk to the supervisor, it is very necessary to have a problem
We are unable to provide assistance if you do not ask a question or state a problem, @dusky thistle. Remember to read through #faq before asking questions in the support channels.
I will explain to you that you have a discount of 900 when I want to use it in order to buy a box of Royal Bass telling me that I dont have no money.
My account in Korean Bebji is now without the link. Disconnect the link from Facebook Does anyone help me to retrieve the link ??
I want to talk to the supervisor, it is very necessary to have a problem
@dusky thistle
Supervisor? Do you mean, a moderator? If you want to contact tencent for issues regarding pubg, you can email them on their official handle.
We provide support only for the global English version of PUBG MOBILE here.
@crisp reef ^
@crisp reef use your second linked account
@dark lotus Could you try buying RP points/ Ranks
My problem with my account was not stolen
There is no as of now, I don't know. Log in to my account
Please refer to subpoint #2.8 in #faq for further information, @dusky thistle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
How can I get back all of my account information from its inception
Not yet bro
@crisp reef u can not unlink if you only have one social linked
You can only purchase those after you reach Level 100 in RP
Whith a coupon 900 uc rhigt ? Or i must learn a mony ?
I am not canceling is the one who changed alone
Heya, so I recently bought one of those PUBG MOBILE gift code thingy, and I went to the official PUBGM redemption center website. Entered my player ID, the gift code and the verification code which is the 4 numbers with weird symbols and stuff mixed in it. No matter how many times i try correctly. It just keeps saying verification code error or interval error. I want to know why.
The Code you entered is wrong
Yeah. You must've mistyped something. @sour acorn
Does this channel allow screenshost? I'll post one here
Ok thanks rock for your time
will there be an update where smokes open as soon as they impact?
We currently do not have a specific release date for the upcoming update, @gritty lava. Once we do, we will publish further information in #news.
I have a problem I want to talk to the supervisor
The game is so well optimized that even things on the map levitate
The Code you entered is wrong or invalid @sour acorn
Right.
@dusky thistle you're already answered about that
The gift card code?
Yes
Hello, @knotty sun!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Thanks rock. Appreciate you answering the questions anyways.
Hey man please solve this ping issue in nepal
@sour acorn it's verification number bro
Why is it always more than 300 ping on asia server
Mention Rock47 with your numeric ID, @hasty ridge
That image number
It's probably your internet connection issue. @hasty ridge
@sour acorn just refresh it
@royal shoal I don't think so, coz everyone telling that
@main depot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@royal shoal i am having good 4g net though
It is, what it is. Repair the game and restart. See if that fixes your ping.
Since 3 days this is happening
@hasty ridge Your issue has already been noted, please wait patiently.
Ping issue is already fixed I guess.
Well, it's fixed, since when, I'm not sure about the exact date. Ping dosen't spike up in Asia. Not in India, atleast. And, if the ping issue still existed, how would pmwl commence further?
Only a few are having those issues
@royal shoal i am from nepal and this is happening since last 4 days
I stopped playing since 4 days due to this and was hoping that it will get fixed but still not
As Aditya said, your issue has been noted down by staff. Please be patient, it'll hopefully be fixed very soon.
@errant garnet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@royal shoal ok fine
You could use #pubg-mobile for conversations @hasty ridge
We are unable to provide assistance if you do not ask a question or state a problem, @oak fiber. Remember to read through #faq before asking questions in the support channels.
Is it possible if I let my brother back home ina different country log into my account and play with it when I’m not online in the game playing?
@oak fiber Sharing accounts is against the ToS.
What is tos?
Term of Services https://www.pubgmobile.com/terms.html
When Will Bonus Challange Unlock Again??
Sounds good to me
@half schooner Your country?
Pakistan
@half schooner Well, wait for the government to lift up the ban first.
@spring zephyr you name in between bracket make me laugh 😑
@spring zephyr ohky
@alpine brook Discussion channels exists.
Not yet
Update later ok?
سلام عليكم
I am unable to login my my account it's showing your account has been disable for violation of PUBG mobile guideline but I had not done anything wrong on my account I follow every guidelines and terms carefully
Thank you
ID:5367283369
Name:VDCTOXIC
Plz help me
You got banned right?
Yes
Yes ..but they didn't understand my problem
@gritty vapor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@copper rover English please.
Hello..I got 85 rupees prime subscription on 14 July..I want to know if today I cancel this subscription from play store then I continue collect uc for last month or not????help me on this
@wicked cairn Yes. After you cancel the subscription you can collect it.
No.. you don't get UC after cancelling
@wicked cairn you can collect uc till your subscription last for the month u subscribe it.
@craggy blade if I cancel then not collect uc??????
Can anyone help me?
i repaired my game normally
now when i am trying to open it its ahoeing
" enknown error occured, pleaserestart your device error code : 1"
i have already restarted for more than 10 times.
You can collect it for the month you paid for
@random rune Clear the Device cache and restart the device, if that doesn't works reinstall the game.
Couldn't find any match in sanhok in duo fpp its match making more than 10 minutes but other maps is working
Its not effect if I cancel subscription today????
@wicked cairn You can collect the uc for one month which you paid. If you cancel the subscription That will not effect.
Any update on issue of asia server?
Someone who hacked Facebook and started logging into my account and sent for technical support all the proofs of my ownership of the account did not inform me of anything about the date I created the account and the date of the first shipment uc please please me lost a huge number of amounts and the person wants to reclaim the account for ten years please help me
Please refer to subpoint 2.5 in #faq for further information, @copper rover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@craggy blade it is confirmed??
@wicked cairn Yes. you will get your uc till the end date of your subscription
@distant pawn You were answered multiple times about that.
Yes, @wicked cairn.
yep it is. I've tried. I subscribed to prime also b4 and cancelled it ealier.
@craggy blade thanks
Welcome :)
I just need an update because i only play TDM in KRJP
@vagrant forum thanks
@copper rover well you have to figure out the date yourself
@copper rover you can view it under the purchase section of your app store or in your mail ID
Are they already fixing asia server?
@distant pawn No info about it yet, please be patient.
If this issue does not fix this week i will be so so mad
@spring zephyr ur promotion
Spark the Flame: Login gift & Classic mode. Both sucks, if possible never include timed skin/outfit in reward instead give us coupon scrap.
@gray gyro:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @crude sparrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Hello i want to know when pubg will unban in pakistan
@leaden beacon That's up to your government. 
Don't worry
@leaden beacon I think I answered you
Yeah i @craggy blade asked here before i msg there
👍
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @strong briar. Remember to read through #faq before asking questions in the support channels.
What u want@strong briar
thats our minsiter said earlier
Need a small information@
it has in rp crate
@strong briar It does, check the RP crates.
Coz they said that this season is concentrated on cheer park stuff
Not in crate......In direct
@strong briar there's one in RP crate and you could give your feedbacks about that in #old
@strong briar then wait until s15
Well you have M4 and many nice skins
Camp
Top 500 ace players get to conqueror
Stars don't matter
@leaden beacon refer this https://discordapp.com/channels/393088095840370689/481197473403240451/732824725226782730
@topaz delta Hello, My account was hacked and someone abused the UC i had, is there anyway to fix it?
Please refer to subpoint #2.8 in #faq for further information, @patent flax. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I still can access it, but i want to remove the UC history usage
@topaz delta You may move to a discussion channel.
How to enter into conquer
@strong briar Read #faq 3.12 if you want to know about Connqueror.
@night cloak Iam trying to give solution to get role
@patent flax contact in-game Customer service
Ok
i miss pubg🥺
@leaden beacon pls move to general chat
ok
Please do not use any other language aside from English in this channel, @dull swift. Refer to #613267301243944960 for language channels.
My account is not login please help me
@hollow lava Login methods
@night cloak Facebook
Check if you have access to pubg mobile from facebook settings, @hollow lava.
I reported this cheater when he was ace now conqueror he M762 3x Full Auto 150 Meters Headshot
Hacker ID: 5740501123
Hello, @dull swift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
He still happily cheating till now oh my goddddd
@hollow lava first repair the game by click resourses
And then go to clear data on facebook
It's not because of that, @topaz delta
@night cloak please help me
And login again
Check if you have access to pubg mobile from facebook settings, @hollow lava.
@hollow lava check here if you have pubg mobile added.
Navigate through facebook settings to find that option.
@storm flume could you please explain the new achievement that isn't working . its so called clan elite achievement
@crisp pulsar, that's a bot.
Dealing with all these h@ckers is god damn tiring
Hello, @dull swift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Hello. Im asking when will report channel be opened again. I just got killed by an Arab cheater who got killed by another Arab cheater who also got killed by another cheater and won. This was in EU (which is not EU anymore) FPP solo. I tired by best to find a game with no cheater by changing game modes but nothing is working.
@frigid depot It opens on Monday mostly. But keep checking regularly so you don't miss.
@crisp pulsar you should complete the personal mission in clan
And finish the bar in the left side
@frigid depot Also you need to be level 10 in this server to message there.
@frigid depot, It will be open soon. You can report the player in-game or I can send you the link for reporting.
@frigid depot Also you can report using this link. http://cheater-report.pubgm.cc/
@frigid depot, First read what the bot is saying.
@frigid depot using the word ban or freeze will get you muted for sometime.
Hackers its just getting on my nerfs man for god sake
http://cheater-report.pubgm.cc @frigid depot
@frigid depot The chance of getting Mail is less, more over you need to have level 10 in this server to access #cheater-reports
@dull swift please move to #pubg-mobile
I understand. Whatever.
@hollow lava Contact Facebook
@Froz@vagrant forum help me
Please refer to subpoint #2.8 in #faq for further information, @hollow lava. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak why my name showing req name @night cloak @spring zephyr
Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #613267301243944960, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.
Hi ... I got a problem soon after Season 14 started describing the problem .. I have Conquer + Ace - Crown 3 more than 4 consecutive seasons and I got the frame and the legendary entry in the lobby with the time, but together the sison started the legendary entry in the lobby or the player's rotation disappeared please Help and I hope to solve the problem Thank you.
id:5307210789
@night cloak, That name you had is against #613267301243944960.
But i changed my name @night cloak
@neon flumeCan you explain your issue in detail?
@remote lake You can give your feedbacks in the #old channel.
@spring zephyr so it's bug now
Got my name back
Feedback
@neon flumeCan you explain your issue in detail?
@spring zephyr I have the effect of entering Conquer 4 seasons and now the effect has disappeared in the lobby
@neon flume, Then it wont. You will have to become conqueror/crown/ace, Last season, To get the effect in the current season.
@vagrant forum Its answered.
@neon flume, Then it wont. You will have to become conqueror/crown/ace, Last season, To get the effect in the current season.
@night cloak I know people who have a light influence from Season 5 to work with
The player is supposed to rotate in the lobby, but isn't working now
@neon flume That effect only last for 1 season, it expired.
@neon flume, Was this player conqueror/ace/crown last season?
I have an ACE title Season 10 and Season 9 and the effect is gone
Effect is not permanent
@neon flume, Was this player conqueror/ace/crown last season?
@night cloak no 12
Effect is not permanent
@neon flume, the effect wont last permanently.
@night cloak But I have a friend who has a SEASON 10 effect and who's been working with him
Hey,
My friend accidentally deleted his pubg app and He can’t login into it again cuz he didn’t link it to any social media. Is it possible to recover it? What should he do?
He says it was to his google account linked, but when he installed the app again, the google gave him a new beginner account!
it was linked*
You can contact the customer service via the game settings, @eternal forum. Refer to subpoint 5.3 in #faq for further instructions.
@deep folio:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I never reach even crow #am noob
We are unable to provide assistance if you do not ask a question or state a problem, @balmy moss. Remember to read through #faq before asking questions in the support channels.
Will the s14 season reward conq bug again
@balmy moss Why telling it here in support channel ?
@dull swift No.
Ok
I didn’t need channel support coz I didn’t have channel
?
Please avoid going off-topic. You can have unrelated conversations in #chat.
Any mods willing to add me i need to discuss important things
We are unable to provide assistance if you do not ask a question or state a problem, @fluid ore. Remember to read through #faq before asking questions in the support channels.
DMs are open. @fluid ore
@sand path Do developer options increases lag and frame drop ?
You told me to turn off yesterday
@wraith brook No, by default it will not affect the phone in any way . It will display certain settings which can affect the phone's behavior if you're not aware about what that particular option does. That will happen only if you explicitly change that setting.
@inner flax The issue will be fixing meanwhile could you provide your User ID and County.
Already gave it to someone
ok
Aditya
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
wrong place to share those images@jolly whale
Can U Tell Me The New Events Like Spark The Letter , Food Delievery Why Not Showing In India ?? @night cloak
Regional Events
@night cloak Only For Limited Country ??
yep
Yes
Update :/ on pyramids @night cloak event?
I mean that desert in erangel
Which came in beta 👀
Yes , Ancient Secret
I am not getting any new events please help me
:-/ bro don't spread false info pls @topaz delta
You can contact the customer service via the game settings, @burnt jungle. Refer to subpoint 5.3 in #faq for further instructions.
If you have changed region or use VPN to get other events , then you'll be blocked for getting those.
Why isn't that weekly report opening?
It is working
@night cloak may I tell him post it in feedback bugs
you may need to wait @burnt jungle
@jovial hemlock try a different mode or server
I will wait but the events don't wait
Make sure your connection is good @jovial hemlock
@topaz delta my connection is alright
@topaz delta read the Direct Message from @storm flume
It is due to lower player count for that mode
@night cloak what is solution this match making problem
@jovial hemlock try a different mode or server
@night cloak so I have to wait until you give solution
If you don't, I can try, right?
We want infection mode again plz
We currently do not have a specific release date for the upcoming update, @mossy beacon. Once we do, we will publish further information in #news.
@storm flume please give me solution
@jovial hemlock Try diff mode and tell us the result
*mode
@craggy blade when will it come library mode in pubg mobile
July 31st
How do I contact tencent support directly if support here is unaffiliated?
You can contact the customer service via the game settings, @sweet bluff. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak Can U Tell Me In Which Countries These Events Are Available ??
@spark ingot don't try to change country with vpn
mostly NA regions
@topaz delta NO BRO
Can I send video to support?
yes you can,@sweet bluff upload that to YouTube and send the link.
Why bonus challenge redeem page not opening
@night cloak Are you using WiFi or mobile data?
Mobile data
@night cloak Switch to WiFi and try again.
@night cloak just wait for sometime, I have done this and I got it and I redeemed
oh right link share. thanks
Why this redemption store closed after 0.18 update??
when it will be going to open once again
I don't know
@topaz delta how many session they take to fix this.. Its already 3 months
@night cloak you can reedem it from bonus challenge > reedem
Seasons **
@alpine brook I know I can redeem it from there but my question is why this redemption store is blank
@night cloak Stop lying man I just redeemed 300UC the previous season
@shy mist he's not lying. Everyone can reedem from bonus challenge. Not from this page.
@shy mist first learn then comment..
@alpine brook I know that mate .
He is saying " why that page is blank "
@shy mist I know bonus challenge better than u.. So shut ur mouth
Please avoid going off-topic. You can have unrelated conversations in #chat.
Pls talk in general chat
@night cloak lol u said people can't redeem from 3 months.. That's an absolute lie.. It's of course lie ,this kid is stupid af
@spring zephyr
@shy mist see last season how much battle coin I have looser
@shy mist @night cloak could you guys move to #chat / #pubg-mobile or next will be a mute
@night cloak You can open the redeem section from here too
@night cloak Thank god u r here
@night cloak, Hey, You'll have to click on the first option, which is a cup icon, then you'll see tournament center page, click on bonus challenge and then click on Redeem Rewards, this will take you to the redeem page.
Example.
@night cloak hey bro just read my reply what I'm asking..if you can't read my previous msg then pls don't reply again. Thank you
@night cloak just click at Question Mark icon and then go to redeem section.. U will know what I'm asking
Hello @sand path any update on issue in asia server?
@night cloak, Click on the option, I pointed with the arrow. You are probably clicking on the bounty bag, that's why you can't access this option.
@night cloak r u moderator??
why is that matter ?
Hello @sand path any update on issue in asia server?
@distant pawn
When there is one, I'll let you know.
@night cloak Don't reply to someone if u don't want to read his full queries.
@night cloak He has just given you a solution, just follow it 👀
And for your previous question, bonus challenge always locks before a big update for some time.
@spring zephyr yeah but my bonus challenge is locked sometimes in normal days
do u know tu's the proble?
Why can't we claim that rookie pack :?
In bonus challenge
Are they fixing it right now? @sand path
Btc X 10
@night cloak Can you give a screen shot of the redeem shop?
Redeem page?
Like that of issue or
Shop
@spring zephyr u wont help after being a mod

Hey what about asia ping issue?
@night cloak there's time when the bonus challenge is locked
it shows claim 1 BTC but when I press claim.. it shows system error.. @night cloak right? for me too.
@distant pawn no idea
@hasty ridge no announcement
Yep it has been for ages same :/
Idk why can't we claim it
@night cloak ik that but mine is locked and my friend's is not
Yes me too@heavy vortex
@spring zephyr ? Any reason?
Well I can claim 100 uc pack @night cloak
@topaz delta when it will be fixed?
@hasty ridge no idea bro
What does it give tho?
I know i can redeem it from here
But my question was why this redemption page is blank from last 3 months?
Redeem shop is open :/
Must be a bug for u
Bug for some including me
@night cloak You can redeem it from the tournament page, so it's not a big issue.
why wanna redeem it there when u can redeem in bonus challenge shop 
@night cloak report that in #old
I don't know why he keeps asking that
Ok thank you
can't claim this one btc since 3 seasons
Same issue
Bug
What do you mean, @cosmic jungle?
You can not unlink social media accounts.
@cosmic jungle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@AdiTya💙™ (Not Aditi) @AdiTyablue_heart™ (Not Aditi) bro I'm won almost 300-400uc daily from India bonus challenge.. I play almost 8-10 games daily 30uc solo match. And bonus challenge shop is refreshed in 15days and after 10days I'm short of UC to play bonus challenge..
You can get free bonus challenge voucher from weekly reports
Hi
@night cloak yeah in s12 both shops are open and there is no problem regarding this.
If there's an issue it will be fixing soon
We are unable to provide assistance if you do not ask a question or state a problem, @pale sleet. Remember to read through #faq before asking questions in the support channels.
NYC remember to collect vouchers from weekly report every week
@night cloak in 15 days I won around 4k UC from bonus challenge
They are free of cost
@night cloak I know bro
#pubg-mobile @night cloak :-)
I tell u how many matched I play daily in bonus challenge
Matches *
If you do not need assistance move to #pubg-mobile
Last msg to all fo u.. I've M7 lvl4 and fool m4 lvl3, 2 material and around 4k UC all thank to bonus challenge
Couldn't find any match in sanhok in duo fpp its match making more than 10 minutes but other maps is working
Please post about the issue in asia server
@tender drift server ?
@tender drift There might be less players on that mode and server.
What is this for?
@crimson yacht it's exactly what it says.
@night cloak Asia
People saying pubgm officials sell cheats, is it true?
@craggy blade but it was fine 2 days back
No.
@tender drift 2 days back there were players according to your rank.
@spiral remnant Only cheaters say that.. which is absolutely false..
@crimson yacht a hacker was spectating u and he got caught...u should disable spectator option to be saf
Maybe very less player are playing on that map in fpp mode, @tender drift.
Hm...
How do I get battle coins in pubg mobile because I just have 7 left?
It is very frustrating to see a player with lvl 70+ royal pass id with weapon finish using magic bullet.
Can someone help me to get battle coins?
@spiral remnant next time record them and post in #cheater-reports
I just have 7 left. How do I get more because I need to play bonus challenge...
I think you can purchase them using UC
Can't I get them without using uc?
@glad rune You can get battle coins by playing bonus challenge and by uc.
Is weekly report available for you. @glad rune
you can get bonus voucher from there just by ranking in classics
How to I get that? From where?
Okay devs
Okay this is the third time this is happening. My game is not even opening saying network issues
Thanks alot @heavy vortex I just got 3 vouchers.. do I get them everyday?
I have a speed of 1.1mbps
@glad rune weekly
Okk but thanks alot man @heavy vortex
Okk I got 3 coz I am on ace
it may range from 1 , 2 or 3
Can someone tell me if this is legit
@elfin loom nope, it's not normal
It's not that Simple My Friend
But if you follow the Greatest Survival Strategies or Attack Strategy (Such as Blitzkrieg) You can have that Legit Picture.
Look at Shibe
please move to #pubg-mobile or #chat to have conversation. if you don't need any support
Yes sir
@heavy vortex help me
it's better a mod helps you. since I'm unaware about it. @grizzled wren
Where are you from, @grizzled wren?
Why am I getting kicked out of the game saying no internet connection when I have 1.1 Mbps going on??? This is the third time
India@glossy sable
Also, please make sure your connection is stable.
Thank you Sir for the Reminder you made. We Promise Not doing that Again
@glossy sable What happends if i don't?
Redmi k20
I don't know the specs, can you tell me?
Have a Good Stable Connection @glossy sable
If you don't have a good connection, the game will lag and might not even start. If your connection is good but not stable, you will have random ping spikes and experience rubberbanding.
Hello, @vapid vigil!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@glossy sable I am dming you a pic is that okay??
A pic of?
Ok but i won't play Pubg right now. Tomorrow or July 23rd @glossy sable
Of the speca
Specs?
You can send it here?
Jesus! 64GB of Storage!
Yeah it has two 64 and 128
@rocky urchin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please move to a discussion channel if you do not need support, @night cloak.
Thank you for the Reminder Sir
@glossy sable what should I do ??
I am thinking.
Also same with pubgm lite too
I installed it as a backup
Faced the same thing with that too
@grizzled wren is the developer mode on in your phone?
Yeah??
@grizzled wren turn it off
Try again.
So many hackers comes on Asia server now days
@grizzled wren try playing pubg now and see if it crashes
Be sure to clear unnecessary background processes too.
Okay
Hello, @night swan!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Reports take time to get processed, @night swan. Please be patient.
Thank u for support
You're welcome.
Please refer to subpoint 2.8 in #faq for further information, @patent chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak and yet again
@grizzled wren rip
Network or account error please login into google play.
I get this error
Turkey
Great
did you ask them?
Received a message that ask me to wait
First 60second and now 197 second
I cant login
hey
Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
did u try checking ur internet settings?@modest ibex
67ms now
Does anyone having high ping in asia server?
@distant pawn Phillipens ?
Phillipens is having ping issues . You will be informed when any improvement is there
Idk about the exact situation
Ok @wraith brook
Whenever I redeem anything it's says access frequently.
will anyone help me or not
We do not recommend using VPN, @buoyant veldt.
How to make pubg to use vulkan ?? My device has vulkan api support
They need to post about this issue in asia server
Anyone else Having problems Regarding unstable Ping in all servers despite having decent wifi? anyone know a fix?
@glossy sable do you know how to fix a high ping?
Let me know your numeric user ID and country, @safe umbra.
Why do you need numeric id and country?@vagrant forum
How to make pubg to use vulkan ?? My device has vulkan api support
Do Ultra Audio Cause Lag or Frame drop
does through ubn our id will get Dan for how many days plz guys tell me@vagrant forum
Yes it can in-case you don't have a good device, @meager thistle.
How to make pubg to use vulkan ?? My device has vulkan api support .. help pls
@vagrant forum that option was unavailable for me but i pasted its file by myself in data
I face Framedrop
I don't think that feature is available yet, @abstract cipher.
I don't think that feature is available yet, @abstract cipher.
@vagrant forum pubg officialy support vulkan
That's the issue, please you the settings that are already available. Don't use files from other sources, @meager thistle.
Please fix Asia server pubg team please ASAP
Where did you get that info, @abstract cipher?
@vagrant forum 5525952431 IGN-HOLDMYGRASSA SERVER-Asia Country- PH
Alright, I'll forward it to a moderator, @safe umbra.
@vagrant forum pleas tell me does ubn Dan our account or not plz help me help me my friend is using plz help
@vagrant forum plz reply to me
I don't understand your question, @buoyant veldt.
It is there in Google and some gfx tools has that option...> Where did you get that info, @abstract cipher?
@vagrant forum
Use of unauthorized third-party software or methods, @abstract cipher, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Even they reported but tencent games are not fixing the issue they fix issue slow like a snail
The Chinese version, Game for peace, has support for Vulkan api
@buoyant veldt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
They have 42 hours to fix the issue in Asia server if they dont im done all asia players will be mad who is lagging in asia
When will we get new Charecter vouchers events?
Whenever I redeem anything it's says access frequently.
Please help me
Refrain from ignoring me
When will we get new Charecter vouchers events?
@astral valley events coming soon
Can you specify approximate time for the New charecter vouchers events
I got banned for using third party apps. After the ban lifted I didn't used the app and playing tdm. Suddenly I got banned again for 1 day! What is the reason now? Is rooting Android can cause ban?
They dont focus on problems in asia they dont care if the players lagging they watching lag that player and dont fix the problem
Re-install the game, you probably still have modified game files, @night cloak.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Re-install the game, you probably still have modified game files, @night cloak.
@vagrant forum Thanks. I just used an app to see my fps. 😓 This 2nd time I DIDN'T DO ANYTHING
Can rooting Android cause ban?
What Open GLES pubg mobile is configured to work on
The Chinese version, Game for peace, has support for Vulkan api
@vagrant forum is it> What Open GLES pubg mobile is configured to work on
@abstract cipher is it gles 3.0 or 3.1 or 3.2
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
You still had the older game files from when you use the third party application, so that might have caused it, @night cloak
Focus on problems pubg mobile tencent games
Rooting doesn't cause ban as long as you aren't using cheats
@vagrant forum What Open GLES pubg mobile is configured to work on.. is it gles 3.0 or 3.1 or 3.2
Well, for your information, this isn't Tencent Games. We can only assist you with client sided issues here on this discord server, @distant pawn.
Thank you. @vagrant forum .
@abstract cipher I don't have exact info on that, try pinging a mod.
@safe umbra lol i from ph too i reported last week and they said fixing this issue but no they dont
I want report cheaters how ?
Hello, @jolly forge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@distant pawn , Yeah My Clan reported last week too, i, just waiting on it rn, i just contacted discord support Just to follow up
Can you dm me that @dull swift
@safe umbra they arent fixing it
we'll see
@vagrant forum can I can DM you plz I cannot tell you here
Try DMing a mod instead.
@void lark What is it?
@vagrant forum plz help when I this world then I got muted from server
@safe umbra this week they will adressed it
@void lark Did you got banned?
@spring zephyr nope I am asking for did my account will get Dan by using ubn
Hello
@void lark vpn is not recommended. U put ur account at risk by using it
@void lark Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
Many players in asia using a VPN
@sand path for how many day I will get dan
Why they use vpn because Asia server is lagging
If using VPN is fixing your ping then the issue is in your ISP not in the server.
Please respect your government's orders, wait till the ban is uplifted, @void lark.
@vagrant forum but I have to collect to points and I don't want waste my uc
If its in ISP the youtube will lag , the facebook will load slowly
Only in PUBG is lagging
We can play 1080p in utube without lagging
@vagrant forum plz tell me for how many day I will get dan
And you will say its in ISP?
Set DNS to 1.1.1.1
@sand path what
VPN is not recommended. Please move@void lark
@sand path ok thanks for help
What is the help of DNS@sand path ?
@sand path you r mod
Help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What if they dont help?@sand path
Ohai arigato
Why the ping is so high in Asia server@sand path
Country?
@sand path no they dont
Pakistan
@buoyant veldt if you use vpn you will get high ping
What@sand path ?
Your country?
@terse flint:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
PHILIPPINES@sand path
@sand path but season before baning pubg in Pakistan i have then ping issue
@buoyant veldt pakistan gets best ping in middle east not asia
@buoyant veldt nothing can be done at the moment
Pubg team can fix the issue in asia server in 6hours
@distant pawn ah yes. The developers have been made aware about the ping issues in Phillipines.
@night cloak but we are in South Asia not middel east
@buoyant veldt still most pakistani players play in middle east for best ping
@sand path are they fixing it? Why is so slow to fix ? They can fix it in just an hour or more
@sand path not only phillipines. NA server too. It spikes to 600ms till I restart my game
@night cloak but we justice beacuse we live in asia
Pubg team is lazy
We don't want new skins we want justice for ping@distant pawn
@buoyant veldt you need to be patient until the government's decision
@patent cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak ok bro
@buoyant veldt yeah we want justice for pingg that a correct
@sand path no they dont
@distant pawn Mines like that too
Country?@safe umbra
@sand path from Philippines too
In about 3 to 5 days now, there will be a new awm skin released but even if we want to buy it, there's no way to use it in game cuz we get killed by hacckers or if not killed, ping fccks us up
Well. As soon as there's an update will let you know.
Soon? We reported last week another soon?
@sand path we want official server for Pakistan after the getting unban
I wasted money in this game i buy RP and i cant do a mission because my server asia is lagger
There is already one @buoyant veldt
What?@night cloak you better internet for this game?
Discord server. As well as an ingame server. Your government has blocked it. Respect their decision @buoyant veldt
I have a better internet it was 25mbps and i have a 5g connection and u said i need a better internet? You joking?
This game need a high end phone and need a better internet , dude were not rich like you dont compare me to you
Is it real that there is an another update... That we go to 0.1.0 version
We play the game because we love it and thats you will say ?
@astral valley what?
Is it real that there is an another update... That we go to 0.1.0 version
@astral valley what
Listen, there's no way the server is having issue. Since majority of the reports have been from PH, the only conclusion I have is that the routing is messed up for your region, @distant pawn.
Also, complaining about the issue here repeatedly isn't going to change anything. The mods are already forwarding the issue. So please calm down.
Is it real that there is an another update... That we go to 0.1.0 version
@astral valley 0.1.0 v was in 2018 nikhil
@astral valley no information regarding future updates
Wait till there is official news about it, @astral valley.
Will you guys add that car skin agian in royal Pas rewarda
@vagrant forum the server is having issue because were not the only country having this issue there is a lot of countery in asia
@night cloak ...sorry by mistake I wrote 0.19.0 it is v1.0
@buoyant veldt we don't know
@distant pawn yes bro wait patiently until they solve it
When they will solve ot@topaz delta
No dates announced
So slow to solve it @topaz delta
Pls help
@livid vapor What you want
Unable to login
Can I draw a crosshair on my screen during the tournament
Im waiting patiently and it will almost 2weeks
Can I draw a crosshair on my screen during the tournament
@night cloak
NO
Im patiently wating
Pls help me
ok :)
When will we get Sunny Charecter @night cloak @sand path
Pls help me
@livid vapor check the date is correct
Solve my problem
And force stop pubg
@astral valley that was fake. There are no plans of a character of that name yet.
Are you emulator player@livid vapor
@sand path no
Now im only playing KRJP TDM
@topaz delta no
Check your date
@topaz delta i use ipad
I cant say
@night cloak you are providing wrong and annoying support and you are expecting to be a mod
@sand path and what about phero rises
@topaz delta Its correct
@sand path how much time required for Charecter vouchers events??
@night cloak you are providing wrong and annoying support and you are expecting to be a mod
@night cloak lol
August @buoyant veldt @buoyant veldt
@livid vapor does it works ?
Could someone from support team help me
@sand path is there will be charcter volcher in the event
@hidden roost what is your problem
@buoyant veldt No info about it yet, keep an eye on #news. Probably when a new character comes.
They are not fixing pubg@grizzled wren
@spring zephyr how I write like you with brown background colour
When will be pubg fixed??
@grizzled wren 2069
@buoyant veldt ||like this||
@spring zephyr I got kicked out of the game saying no internet connection. This is the fifth time already two times today
@topaz delta no it dont worked
@topaz delta yes
My squad leader is using third party apps for cheating in his secondary account to push his friends to conqueror in Asia fpp squad , I have the conversation of him telling his using hack I have screenshot of the conversation and a video proof what should I do
@livid vapor clear cache
@night cloak will pubg even work like that
@grizzled wren Your internet connection isn't stable.
@topaz delta i use ipad so i canot clear catche
How to download pubg beta
@livid vapor ohh wait
Hello, @neat bronze!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@livid vapor repair the game
You can apply for the PUBG MOBILE beta program here, @astral valley:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
@topaz delta plz tell me
@buoyant veldt add || before and after your word
Please move over to general chat for stuff like that, @buoyant veldt @topaz delta
@hidden roost:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
0.20. Update when will come
@grizzled wren It's your network connection, try switching to a different connection and see if it happens again.
@vagrant forum I didn't tell anything
We currently do not have a specific release date for the upcoming update, @astral valley. Once we do, we will publish further information in #news.
My Bebji account has been stolen and threatened and then fraud is used and classified
@spring zephyr it's doesn't even runs on wifi anymore why??
@topaz delta pls solve my problem fast i am having 10000INR tournament
You have ipad, so ...
@elfin dragon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
So what?
@livid vapor Have you tried reinstalling the game?
@topaz delta What should i do now?
Vehicle skin in rp rewards
@spring zephyr yes
@astral valley pls move to general chat
@astral valley there's no vehicle skin in rp rewards...
@livid vapor Try using another log-in method and see if it's the same.
@spring zephyr how do I solve mine ??
It is difficult for new royal pass to reach 100 rp
@astral valley it's not difficult, if you complete daily missions / and get weekly RP crate
I bought Royal pass first time.... While calculating all rewards and missions I'm getting 98 rp only
@astral valley You can get the other 2 RP level by opening crates.
@astral valley If you complete all missions then your Royal Pass rank will be 100. You have missed some missions.
@spring zephyr OMG.... Some missions are.... Very difficult
@astral valley You will have to complete them if you want to get to 100 RP level. 
@craggy blade bro.... I bought Royal pass first time... I can't get 5 rp bonus
@spring zephyr OMG.... Some missions are.... Very difficult
@astral valley you can get mission cards from events/RP rewards
@astral valley Even without it you can get to 100
@spring zephyr the Google prime cost is very high...
Early and late season there are events where you get RP points, also you get RP points for opening crates, so you can reach 100 even without that 5 level bonus, @astral valley.
@spring zephyr the Google prime cost is very high...
@astral valley if u buy once u can earn for whole season
@vagrant forum yeah... I forgot about that
This is the final thing I want to say
@night cloak it is better to buy UC from midasbuy rather than google prime......
We are unable to provide assistance if you do not ask a question or state a problem, @magic merlin. Remember to read through #faq before asking questions in the support channels.
I need an update tommorow in ASIA SERVER
How can I talk with community member
@distant pawn what?
I need an update about the issue in ASIA SERVER@topaz delta
How many times do I have to tell you that saying that here isn't going to do anything. There aren't any developers here, @distant pawn.
@distant pawn stop please
Owki@sand path @vagrant forum @topaz delta
Why did i get a challange i cant even complete?
My PUBG mobile account got hacked by someone who lives in Delhi.
He hacked it and used all my UC and bought Popularity from my UC and sent it to his account.
I've reported his account too.
Please help
@white canopy it was unlocked yesterday
I did change it and got complete a payload match
@white canopy it was unlocked yesterday
@sand path Yes the challange but It expires 1 hour before payload Comes out
Please refer to subpoint 2.5 in #faq for further information, @magic merlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I think you can change it again tomorrow, try doing that.
@sand path bro can we can be ferinds
Only 1 change avaible
@white canopy use rp mission card
@sand path Yes the challange but It expires 1 hour before payload Comes out
@white canopy
Nothing can be done about it. I'll pass on the feedback to remove payload missions.
In my device I am not getting extreme option can any one explain
@night cloak you can check his popularity top 2.
I'm in top 2.
You can also check it from where my account was used
@white canopy
Nothing can be done about it. I'll pass on the feedback to remove payload missions.
@sand path Thank You
@astral valley your device may not be compatible
@white canopy use rp mission card
@topaz delta dont have one
@white canopy get it from livik mission
send ss to customer support
Whenever I redeem anything it's says access frequently.
Please help me
Before update.... I got extreme option
Alredy did 😂😂 I complete all missions as they come out
@night cloak ok thanks
@white canopy Nothing we can do 😂
Hahahahaha
@astral valley Your device?
@astral valley Even on smooth graphics settings?
See yall later
@spring zephyr Vivo s1
@vagrant forum I send you request
Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
@frail shell Try again after some thing.
@astral valley Your device doesn't support extreme
@night cloak are you talking about in game customer support?
Because it's been 2-3 days.
Still no reply.
Please help.
Aditya I am waiting from an weak
Before update.... I got extreme option
@astral valley did you get the patch update? it was a mistake from pubgs side they Fixed it with the patch update but High fps rate (if its your max) Is extreme
need link to downlaod emulator
It's 6th day I am facing similar problem
You can now access #emulator-chat and #emulator-support, @chilly crest. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
Fix my problem??
@white canopy did you got that update
Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
@white canopy did you got that update
@astral valley Yes i did But dont worry It will get fixed on the 27th ir 29th when the new update comes out
@frail shell Can you send a clear pic of the redeem shop?
@lavish axle ?
@white canopy || Vivo S1 never supported Extreme ||
It takes time for the customer support to reply, @magic merlin. Be patient and wait.
@frail shell It's your connection bro
@vagrant forum ok
I saw that I can be solved by using vpn but that's not good
@vagrant forum pleas acpet my request
@magic merlin wait
@night cloak ok
Customer support will reply
Try @frail shell maybe you can get
What website can I reported cheater I forgot
Is VPn allowed?
@velvet idol Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
My internet speed 20 Mbps but in game ping 170 whyyyyyy
@spring zephyr
@marble fox http://cheater-report.pubgm.cc
Is there any authorized gfx tool for pubg ?
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak Country and server?
@vagrant forum Saudi Arabia middle east
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
@night cloak Should not you play Europe?
Thanks @night cloak
Whenever I redeem anything from bonus challenge it's says access frequently.
Please help me
@frail shell try to send a support mail ingame
@craggy blade no
Try playing on a different internet connection and see if you face the same issue, @night cloak
@vagrant forum let me check
@night cloak I talked to customer service but they give wrong solution
They don't care about their customers

@lavish axle customer service never replies.
I never received any feedback from them
It takes at least 2 weeks for them to respond.
@magic merlin as you know, there's a lot of players from all across the world, it will take sometime b4 they can reply to you ! please be patient with that.
Direct say they don't care about players
Pmco hacker,crew challenge hacker everywhere hackrrs
There are so many hackers in BONUS CHALLENGE
@vagrant forum same ping with 37.3 Mbps
What the hell I am not able to Redeem from Bonus challenge 😠😠
@night cloak What about your ping in Europe server? Is it better?
@meager thistleAre you using WiFi or Mobile data?
@spring zephyr mobile data
@craggy blade Europe also same ping
@meager thistle Switch to WiFI
Aditya solve my problem???
@spring zephyr why
@night cloak Can I know your in-game ID and country?
@spring zephyr can u check dm ?
@frail shell Try repairing the game.
I already dine
@spring zephyr net is working fine getting 4MBPS download and 40ms Ping
@spring zephyr 5141251237 Saudi Arabia
@mental jewel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@meager thistle Switch to WiFI and then redeem(It should fix it), then switch back to your prefered connection.
Pmco hacker,crew challenge hacker everywhere hackrrs
@frail shell lots of people play pmco and crew challenge with hacks and alternate ids. But the community team is doing their best to prevent such things from happening in further matches
@night cloak You are facing high ping problems in Asia servers?
He's facing issues on ME, @spring zephyr