questions

[minor fjord]

yeah bro i played

asia

only

8 arcade mathces i played and restarted

yet

[cyan citrus]

You have to play classic and in ace lobby

[minor fjord]

okay i will now

[cyan citrus]

Yes do it

[minor fjord]

does it show

what about my region rankings

i'm equal to top 10 guy

[polar marsh]

@sinful spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[minor fjord]

@cyan citrus bro what to do ?

[cyan citrus]

You will be ranked after you finish, you can't be ranked before level 31 , after you get into ranking first time , it will show unranked and you will need to play 1 game in that particular server , in your case: solo Asia.

[minor fjord]

yea okay

i will play a match now and see

i will let you know

[cyan citrus]

Play 1 game in solo Asia tpp in classic and check

[minor fjord]

okay bro

@cyan citrus Thanks bro

[cyan citrus]

Np ☺️

[tiny oak]

If i make root for my mobile i will ban or no

[night cloak]

Can anyone please tell me. weekly missions unlock timing?

[cyan citrus]

@tiny oak no unless u use hacks

[leaden matrix]

when will ypu guys fix asia server problem lag innthe philippines -_-

[distant pawn]

Is asia server now okay?

[leaden matrix]

noy yet i guess -_-

pubg dont fix their problems

[distant pawn]

Yeah they dont fix their problems

[obsidian viper]

fix the dang servers omfg what a waste of time

Tang ina nyo pubg

[leaden matrix]

#fixtheasialag

pakkyu pubg

mga bobo

[distant pawn]

They dont care what is the problem

[leaden matrix]

ikr

[obsidian viper]

I cant play for almost 2 weeks now

[night cloak]

@leaden matrix Can you give me your ID and your country

[obsidian viper]

Phillipines

[leaden matrix]

why you will hack me?

[obsidian viper]

His hacker

[night cloak]

** **

[distant pawn]

It will be almost 1week for me having a lag issue

[leaden matrix]

ikr

dont give id

hacker

[night cloak]

You may use #pubg-mobile

[distant pawn]

Are there fixing asia server @night cloak ??

[night cloak]

They're

[distant pawn]

You need fix the asia server ASAP PLEASE@night cloak

@night cloak why is so slow to fix?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[distant pawn]

@night cloak

[night cloak]

It will be fixing soon

[hard arrow]

Why extreme fps comes with smooth alone. Why not for balanced hd and HDR where I used to play on HDR plus Extreme

On earlier version

[distant pawn]

What soon? Are you serious?@night cloak

[night cloak]

@hard arrow #old

[distant pawn]

Ohmyghad pubg pubg what is happening to your game your not focusing on the problems

@night cloak focus on problems not on a skins

[polar marsh]

@grand barn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oak cliff]

This achiv is very hard to complete..Can you guys please show me the exact locations in map??

[rose lily]

Need help,I can't open redeem page of bonus challenge.

It doesn't load

[night cloak]

@rose lily same problem

[leaden matrix]

FIX this right now please my money that i bought for rp was wasted cuz i cant even do the missions🤬

MY RP is wasted i cant do missions wtf

GIVE ME BACK my money

give me back my money or i will sue you

if you dint fix this or give my money back i will sue your game

[polar marsh]

@sharp apex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden matrix]

MY ACCOUNT is not suspended dumb4ss

bruh even discord is not woking

[night cloak]

Cannot i change the password for mail login?

[leaden matrix]

you freaking bad game my moeny for rp was wasted cuz i cant even play

fix this right now wth rp=wasted

[night cloak]

What should be fixed?

[distant pawn]

@night cloak you should fix asap the asia server because my i cant do mission in my RP if you dont fix this i will report you

We waste money on your game and you dont know there is a problem in your game

[night cloak]

What's going on

Feedback goes to #old

Don't clutter support channels.

[distant pawn]

There is a problem in ASIA SERVER it affects almost people in ASIA@night cloak

And it will be almost 1 week

[night cloak]

Need help,I can't open redeem page of bonus challenge.
@rose lily

[distant pawn]

And still does not fix

[night cloak]

@distant pawn My friend played with me yesterday with 20ms.

Have a look at this @night cloak

Find better internet.

[distant pawn]

@night cloak

You see this? @night cloak

[night cloak]

@distant pawn Find better internet.

[distant pawn]

I have a better internet

[distant pawn]

There is no jitter pocket loss

[night cloak]

Speedtest shows you the speed of your nearest ISP server.

[noble patio]

@polar marsh facebook login issue Authorization revoked please help me

[night cloak]

Ofc you will not have packet loss while connecting to your ISP server. Common sense.

[distant pawn]

@night cloak in tuesday morning my ping is 20-40ms and tuesday night it change to 310 - 400

[night cloak]

@noble patio For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

@distant pawn Switch to mobile data when that happens.

[distant pawn]

@night cloak almost player of asia is lagging

[night cloak]

@distant pawnIf it was the case, this channel would be flooded with messages. Thousands of messages.

[distant pawn]

@night cloak and you dont know it? ALMOST PLAYER OF ASIA

[noble patio]

@night cloak facebook removed list not showing other apps but they are working and logged in only pubg mobile have the login issue with facebook

[distant pawn]

There is @night cloak you are not fixing them

[night cloak]

Please put your feedback in #old and move to #chat.

The devs can't fix your internet.

[distant pawn]

A lot in pubg community posting this problem

[noble patio]

@night cloak my pubg account login issue with facebook please solve the issue

[night cloak]

@noble patio For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[distant pawn]

@night cloak even streamers are lagging in PH

[night cloak]

@distant pawn #old.

[distant pawn]

That is not a bug its a problem @night cloak

[night cloak]

You can share your feedback. This is not the channel for feedback.

[distant pawn]

Because it will be almost 1 week since i am lagging so badly

Omg pubg

[night cloak]

Cannot i change the password for mail login?

[distant pawn]

@night cloak you will not fix it?

[spiral plank]

How Ilcan I be your partner ?

[night cloak]

@distant pawn Change your internet when that happens.

[polar marsh]

@light summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak You can. Just log out and go to the login screen.

@spiral plank Do you manage any community?

@night cloak but there is no option there to change password?

@night cloak There should be an option like forgot password. Could you share a screenshot of the login screen?

I will send in few mins

Great.

[spiral plank]

@night cloak I have a page I do a lot of scrims and tournaments

[night cloak]

@spiral plank So, what are you actually seeking for?

[spiral plank]

@night cloak I live in the USA but I host for Algeria . I would like to get a special room like PMCO. If I could be pubg Mobile representative in North Africa.

[night cloak]

This is the current situation of my bonus redeem shop

It's not working

@spiral plank If you think there are a lot of engagement in the rooms you manage and need support from the game, please send an email at [e-mail] with detailed info about it.

@night cloak The bonus challenge is not available.

@night cloak are you kidding me ?
Please get updated first then address the issue.

[spiral plank]

@fossil ventureay thank you 😊

[night cloak]

@night cloak I am absolutely not kidding.

[spiral plank]

@night cloak okay thank you 😊

[night cloak]

No worries.

It's available mate
It opened on 16th july check it in game it's available

[true prairie]

450ms :<

[night cloak]

Which server,@true prairie?

[true prairie]

Asia

[tawdry field]

Hi

[night cloak]

Oof. It has been experienced by many players in Asia. Can you give me your in game ID and country name,@true prairie ?

[tawdry field]

does pubg mobile provide any API to show player info based on the game id?

[true prairie]

5737081715, Philippines

[night cloak]

Thank you. Hopefully it gets fixed soon.

Nope,@tawdry field.

[noble patio]

@night cloak already gone and their instructions are not working

@night cloak please help me I can my facebook account and able to log in other app and I get back my other apps data but only pubg mobile can't login via facebook please say to pubg mobile developers to solve the issue again because the issue is many players are facing in 07/07/2020 and then they are can't log in back their accounts my account automatically logged out 14/07/2020

[night cloak]

Does it say Authorization revoked?

[noble patio]

Yes

@night cloak yes

[night cloak]

Wait. You were here yesterday too.

[noble patio]

@night cloak when I try to log in with my facebook email address and mobile no it shows login failed

@night cloak showing Failures to login please try again later

[drifting bough]

Every time it appears to me, the login failure and I do not have other means of access

[noble patio]

@drifting bough are you able to login with Facebook??

[silent acorn]

@noble patio Did you check your internet connection?

[rancid summit]

I can't understand this event

[noble patio]

@silent acorn none my internet is good quality because I able to play with my gmail pubg account..

[silent acorn]

@noble patio Did you try to log in with this account in PUBGM on another device?

[noble patio]

@silent acorn gmail account is not my main pubg account

[silent acorn]

Yes I understood

[noble patio]

@silent acorn yes I try 4 different phone

@silent acorn you can try to log in

[drifting bough]

@noble patio no

[noble patio]

@drifting bough does it says Authorization revoked??

[silent acorn]

@noble patio I'm already log in with facebook account

@silent acorn yes I try 4 different phone
Is it working or?

[noble patio]

@silent acorn no showing the same pop up msg Authorization revoked .

[night cloak]

@noble patio you're already answered about that.
https://discordapp.com/channels/393088095840370689/481200416349224980/734606904118083604
Avoid repeating the same issue in here.

[noble patio]

@night cloak but I can't get any solution

[drifting bough]

@noble patio I didn’t understand you

[noble patio]

@night cloak my issue is not solve

[night cloak]

We cant help you with the account related issues

Contact In-game Customer Service

[noble patio]

@night cloak but in game customer service instructions are not working

😟

[night cloak]

then you gotta contact them again.

[noble patio]

@night cloak I contacted at many times they said the same massage

@night cloak please help me

[storm flume]

You can contact the customer service via the game settings, @noble patio. Refer to subpoint 5.3 in #faq for further instructions.

[humble hemlock]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @humble hemlock. Remember to read through #faq before asking questions in the support channels.

[humble hemlock]

hello

[drifting bough]

Every time it appears to me, the login failure and I do not have other means of access
@drifting bough .

[wraith brook]

Asia servers still fluctuating

[humble hemlock]

oh no

[drifting bough]

Every time it appears to me, the login failure and I do not have other means of access

[scarlet dome]

Hi

[storm flume]

You can contact the customer service via the game settings, @drifting bough. Refer to subpoint 5.3 in #faq for further instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @scarlet dome. Remember to read through #faq before asking questions in the support channels.

[scarlet dome]

How do I speak with the company an Arab person from the company

I have a problem, I hope to solve it

[night cloak]

@scarlet dome You could join this Server : https://discord.gg/pubgm-mena

[polar marsh]

@scarlet dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use any other language aside from English in this channel, @drifting bough. Refer to #613267301243944960 for language channels.

[tawdry finch]

@mint violet same problem

[drifting bough]

@storm flume didn’t help me

[storm willow]

@tawdry finch contact ingame customer support

[distant pawn]

Is there anyway to lowered the ping in asia?

[tawdry finch]

@tawdry finch contact ingame customer support
@storm willow since 21st of June ?

[noble patio]

@night cloak see the video

[tawdry finch]

Was able to login on 7th and 8th July, on the third day of update, getting the same thing

[noble patio]

@night cloak please help me customer service instructions are not working

[night cloak]

I cant help you with account related issues, try contacting them again if you had revoked the PUBG MOBILE access from your Facebook account contact them too.

[polar marsh]

@pallid nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light abyss]

hey the new update wont download idk if its a google play problem or wat but its goes to 100 percent and then just never finished

can someone help

[night cloak]

Are these like a over all life time stats or our best season ?

Ping me who ever answers

Please and ty

[hoary bramble]

When is this new skin coming out please help

[night cloak]

When is this new skin coming out please help
@hoary bramble no ETA on that, if it is released it will be posted in #news.

[dusty path]

Hi I got scam pls help me
The scammers acc ID:5150533267
He told me that he would help me boost my acc but after I gave him uc and my acc he blocked me. When I login in back to my acc I realised that my friends are all removed and my uc all used up

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @dusty path. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[topaz delta]

@dusty path There is no way man

[delicate quail]

Clan recruitment channel is read only to me , why ?

[topaz delta]

@dusty pathpubg doesn't refund uc

@delicate quail you should be lv10

[dusty path]

Nono I don't need to refund uc

I want my acc back

[night cloak]

@dusty path u chucked ur self

Your fault you got scammed

[distant pawn]

Is there anyways to lower the ping in pubg?

[night cloak]

Not pubgs fault

@distant pawn try uu booster

Or get better wifi

[topaz delta]

@night cloak This season bro

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @dusty path. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

It’s not this season

I have 1 k kills this season

[distant pawn]

@night cloak my wifi is already better

[night cloak]

Then try a booster

[topaz delta]

You revived 37 teammates

[night cloak]

That’s about it really

Not this season smh 😂

[zealous turret]

@hoary bramble it's in kr version

[thin jewel]

@distant pawn it also depends on server distance

[distant pawn]

They said booster is not recommended

[spring zephyr]

@distant pawn Usage of third party apps are not recomended, you can get banned for that.

[night cloak]

Hmm

[topaz delta]

Like gfx

[night cloak]

Stupid really

[distant pawn]

@spring zephyr do you have an exact time when the issue will be finished

[topaz delta]

What issue@distant pawn

[spring zephyr]

@distant pawn No info about it yet. Be patient.

[glossy charm]

GIVE ME CARLO 😂😂@spring zephyr

[night cloak]

I’d love to have a talk to the ceo of the pubg head quarters

[spring zephyr]

@glossy charm You can buy it using UC.

[night cloak]

I’d legit make him depressed 😂

Why no third party apps

[distant pawn]

@topaz delta issue about asia server lagging so badly

[spring zephyr]

@night cloak Do you need any support?

[night cloak]

Ye need a oce server so I don’t have to play 160 ping

That’d be nice

[topaz delta]

@distant pawn ohh It happens to me too

[glossy charm]

@distant pawn yes same here my ping also high bro I cannot able to rank push

[topaz delta]

But occasionally

@glossy charm maybe server load

[distant pawn]

Yap they are not fixing it until now

[spring zephyr]

@night cloak You can post that in #old.

[glossy charm]

@topaz delta what server Yaar they not able to fix this s gkitches

[distant pawn]

This issue will be 2weeks

And not fixing it

[glossy charm]

Glitches""

[topaz delta]

This doesn't look like glitch @glossy charm

[storm flume]

Hello, @glossy charm!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[topaz delta]

Looks like server problem

[polar marsh]

@pearl marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz delta]

@night cloak you should not use Third party,coz it will give you advantage

[dusty path]

I got scammed but I still have access to my acc

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @dusty path. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[dusty path]

I juz need to block the email to the acc I gave the scammer

[fluid marten]

Change password immediately

[topaz delta]

@dusty path I prefer you to change account

[zealous turret]

I have a few questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zealous turret. Remember to read through #faq before asking questions in the support channels.

[zealous turret]

why is their 2 obb files do i need both

kr version

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[zealous turret]

lmao

OK then

is there a kr discord

[spring zephyr]

@zealous turret Nope, contact in-game customer service.

[dense token]

For Diamond what’s the minimum placement you need so you don’t lose points?

[zealous turret]

usually like top 10

but if you get alot of kills before and die you might get a few

[spring zephyr]

@dense token It also depends on your kills.

[obtuse fox]

I was killed by a hacker in North America FPP

[storm flume]

Hello, @obtuse fox!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[distant pawn]

Is the issue in the asia server will be fix this week? @spring zephyr

[zealous turret]

dns

[distant pawn]

@zealous turret what dns?

[polar marsh]

@sinful spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sinful spruce]

That’s not what i need to see

[spring zephyr]

@sinful spruce You won't get a ban for playing on Jailbroken device until you use cheats.

[zealous turret]

not true

[polar marsh]

@sinful spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous turret]

they ban for jailbroken devices

[topaz delta]

Don't ever ever use third party apps and playing on jailbroken device

[zealous turret]

they bam for rooted devices to which I don't find fair

ban

[topaz delta]

You can go to game root folder and change the programs

Which is not fair

[polar marsh]

@cunning crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous turret]

that's not how people cheat the game

they use game guardian scripts

LUA

[topaz delta]

It needs root

Not all rooted device ban

[zealous turret]

ik but they ban for jailbroken devices for no reason

[wraith brook]

They don't ban for jailbroken

As far as I know

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @sinful spruce. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[zealous turret]

I've had multiple people get banned with a stacked account who have played in esl and pmco

[crisp turret]

Sorry for interrupting you guys but Players will never be suspended only because they use a jailbroken iOS device or a rooted Android device.

[spring zephyr]

@sinful spruce Check #faq 4.11 and follow the steps.

[zealous turret]

sorry for tuning in but what you just said is incorrect

you can ask people ik if you want to dm they all got banned for having a jailbroken device

[polar marsh]

@sinful spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@sinful spruce Yup, it's a ban if he/she will do that.

[sinful spruce]

So how can i change my FPS officially?

[spring zephyr]

By getting a better device.

[wraith brook]

@sinful spruce Buy a good device

[spring zephyr]

¯_(ツ)_/¯

[zealous turret]

I received s20@sinful spruce

reccomend

[wraith brook]

Or get a strong connection .

[zealous turret]

its what I use along with my note 10 both super smooth

[sinful spruce]

My device is iPhone 6s why i can’t play on 60fps thats not fair ):

[zealous turret]

yeah iPhone 6s problem can't even get 20 fps let alone 60

[sinful spruce]

Batter device = money

[wraith brook]

[spring zephyr]

That's a 5 year old device. So, you should not expect 60 FPS from it.

[wraith brook]

[storm willow]

I have the same device, @sinful spruce

Only solution is to upgrade device

[night cloak]

@sinful spruce Try shifting to kr :/ if you wanna save money

[sinful spruce]

Bro if i using third party app i get 60fps and it’s ok thats all because apple 💔

[storm willow]

@night cloak FYI this is global server

@sinful spruce No, if you try to modify game file it will result in ban.

[sinful spruce]

I know 💔

Thanks everyone 😁❤️

[rustic sentinel]

Can i use this game booster? This booster has their own VPN so is that safe for my account?

[craggy blade]

@rustic sentinel No

[rustic sentinel]

😢

[wraith brook]

@rustic sentinel Game booster does nothing .

Specially the ones which are downloaded

Just some animations

[rustic sentinel]

@wraith brook basically PUBG is banned in Pakistan but still we are playing with this booster so i was asking that it's safe or not

[wraith brook]

@rustic sentinel Of course NOT

[craggy blade]

@rustic sentinel It's a third party app. Don't use it.

Also usage of VPN is not recommended. @rustic sentinel

[rustic sentinel]

Ok buddy

Thanks for your time@craggy blade @wraith brook

[craggy blade]

Welcome :)

[wraith brook]

👍

[night cloak]

?

[grizzled wren]

Wth

Anyone can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @grizzled wren. Remember to read through #faq before asking questions in the support channels.

[grizzled wren]

Why is my game throwing me out and then it doesn't even opens now

Before you say check internet know this I just ran YouTube and other net using apps and the current speed is 1.1mbps

[night cloak]

Ou someone say is it bug or not available /

[grizzled wren]

Yeah

[hidden crater]

what's animation display?

[grizzled wren]

It's a display like a custom emote type of thing

And you are stealing my name

[hidden crater]

i got the outfit but i didn't get animation display

[grizzled wren]

I mean ign

[spring zephyr]

@hidden crater It will show you a video, you can say it like a teaser. Press on that and you will see.

[distant pawn]

@spring zephyr is the issue in asia server will be finish fixing this week?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@distant pawn No info about it yet.

@grizzled wren Can you explain your issue in detail?

[distant pawn]

@spring zephyr is there anyway to lowered the ping ?

[hidden crater]

@spring zephyr but how do i use it?

[spring zephyr]

@hidden crater You can't use it.

[grizzled wren]

Okay I. Started the app it didn't open for a few times and then it opened and I started a match. I was in the match.

[hidden crater]

why they put it there?

[grizzled wren]

I got repeatedly announcement that my internet connection is bad while my ping is on 83

[spring zephyr]

@hidden crater Jeez! it's like a trailer for that set.

[grizzled wren]

And then I was thrown out of the game and to the login page and now I can't even open the game

[distant pawn]

I want to play pubg mobile but i cant 😭 😭

[hidden crater]

i thought it will show after i win a match

[spring zephyr]

@grizzled wren What does it show when you are trying to log-in?

[grizzled wren]

It's stuck on checking for updates

[spring zephyr]

@grizzled wren Your country?

[grizzled wren]

India

Great

Isn't it

[spring zephyr]

@grizzled wren Try changing your DNS and repair the game. Check #faq 4.5.

[grizzled wren]

It doesn't goes to the login page

It's stuck on the loading page

[distant pawn]

Does changing makes your ping lowered @spring zephyr ?

Changing DNA makes you lowered the Ping?@spring zephyr

[storm willow]

@distant pawn you can try changing, there is no guarantee

It helps most people

[distant pawn]

Want to get lower ping in asia server but it does not

[grizzled wren]

I have to uninstall and install again??

[storm willow]

Try using 1.1.1.1 or google DNS @distant pawn

[grizzled wren]

This is the 5th time I am doing this

[storm willow]

#faq 4.5

[distant pawn]

I tried it but it wont work like nothings change

@storm willow

[night cloak]

Pls change my nickname to Meow Meow

[distant pawn]

How do i contact the tencents games?

[storm willow]

Can you send me your Char ID region and device info? @distant pawn

[spring zephyr]

@night cloak Done and FYI #discord exists.

@empty forge Usage of external accessories are not recomended.

[night cloak]

@spring zephyr okies thanks

[distant pawn]

What device info?@storm willow

[storm willow]

@distant pawn your game device.

[distant pawn]

578032315 Philippines and Device info : Samsung Galaxy A7(2018) @storm willow

[spring zephyr]

@empty forge All I can say that it's not recommended.

[distant pawn]

I want to do all just to lowered my ping and play the game all day long

That is how i love the game

[storm willow]

@distant pawn can you turn off other background running/refreshing apps and try again.

[distant pawn]

Where do i find that@storm willow ?

Nothing change@storm willow

[storm willow]

@distant pawn will forward your issue to the concern team, you can contact ingame customer support and report the same.

[distant pawn]

I just emailed the team and they didn't reply

[storm flume]

Hello, @lean frigate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[distant pawn]

@storm willow anything else? To lowered the ping

@storm willow they emailed me but the reply does not connect to my concern

[storm willow]

@distant pawn are you using korean client?

[distant pawn]

Nope @storm willow

[storm willow]

[e-mail]

This is customer support mail ID

[distant pawn]

Ok thank you i will emailed it

[storm willow]

Better you contact via Ingame option @distant pawn

[noble patio]

I want to log in pubg beta version

[storm flume]

You can apply for the PUBG MOBILE beta program here, @noble patio:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[distant pawn]

What is the difference @storm willow ?

[noble patio]

I logged in my facebook account in pubg when 0.19.0 beta testing how I unlink it

I want to unlink my facebook account from pubg beta

[storm willow]

@distant pawn KR version is handled by different team, exclusive to Korean region.

@noble patio you cannot unlink, you may try revoke access from settings apps and date in Social media security options

[flint sundial]

hi

any one

[polar marsh]

@olive relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant pawn]

You see the difference between asia and middle east@storm willow they change pings

I am not from middle east but the ping is like my original ping in asia

[visual quartz]

Hello i'm a leader of my clan but the game kick me out from my clan can anyone help me ?

[distant pawn]

@storm willow

[spring zephyr]

@visual quartz You must have changed the leadership or left the clan.

[flint sundial]

hi

[distant pawn]

Im gonna cry in my ping 😭 😭

[visual quartz]

No when i open the clan from my freind i see myself still the leader but i can't join to clan

[polar marsh]

@flint sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@distant pawn wait patiently as said earlier, your issue will be forwarded

[distant pawn]

When it will finished i need to know that@storm willow

Im playing the game safely and now i cant play game , if this issue would be longer i dont know what will happen to the asia players goodluck

[visual quartz]

Please help me

[storm willow]

We do not know such informations, you can ask those questions to ingame customer support @distant pawn

[distant pawn]

I ask the ingame support @storm willow but they dont help

To lowered the ping

The issue was on the pubg side

[toxic glade]

How fix this?

[distant pawn]

@storm willow that is where i got the email in ingame support

[toxic glade]

This game broke

[storm willow]

@distant pawn we are not Tencent employees.
You can contact them via ingame CS or [e-mail] for official answer. Do not keep repeating the same question here.

[toxic glade]

@storm willow

[storm willow]

@toxic glade trying to link social media?

[toxic glade]

Email

[storm willow]

@toxic glade try with another email

[distant pawn]

@storm willow ok thank you im done

[toxic glade]

I do still

[visual quartz]

@storm willow can u help me please ?

[storm willow]

Please post in #old with device info - region and char ID @toxic glade

@visual quartz hold on

[visual quartz]

Ok

[toxic glade]

[storm willow]

@visual quartz screen record and post in #old

[visual quartz]

Ok

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[distant pawn]

@storm willow this is the email that i got

[faint steppe]

can i Gift my account uc to my friend??

[sand path]

@faint steppe no

Uc is non transferable

[faint steppe]

@sand path What can i do then

[distant pawn]

I just do what it was said in the email and they give me a intruction but not helping they keep repeating and repeating@storm willow

[sand path]

You can purchase through https://www.pubgmobile.com/pay

For your friend

Buying is the only way to gift someone uc.

[faint steppe]

Anything i can gift him from shop?

[sand path]

Outfits. Yes

[faint steppe]

i want 1 more help

I forgot my password but i have my facebook login

But I can't use the forgot password because i dont remember my current pass

What should i do?

[sand path]

Contact Facebook support.
There must be a recovery mail or phone number.

[faint steppe]

Yes, my facebook was connected with my old number that i lost so i changed and verified my other number but i dont receive the recovery code in that

How can i contact facebook team?

[night cloak]

I need verified crew for rename card someone help please

[outer bloom]

Uh, hello pubg, I was in a conqueror livik match in North America when my connection was cut off suddenly, and I got a 5 minute ban??

[cunning crag]

The game's security team is very unsuccessful. You see hackers top 100 on all servers. They also play in official tournaments unchecked. This is so sad that you can neither protect the players nor the game

[faint steppe]

I got the recovery code can those code be used instead of my password to login my fb

[tawdry field]

Ohk @night cloak

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @outer bloom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @cunning crag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@mint violet Did your social media account got hacked?

[mint violet]

No

[storm flume]

You can contact the customer service via the game settings, @mint violet. Refer to subpoint 5.3 in #faq for further instructions.

[rugged trellis]

how to unlink google account from pubg mobile ?

[spring zephyr]

@rugged trellis At this moment, you can't.

[faint steppe]

i lost my login info, what to do @spring zephyr

[rugged trellis]

@spring zephyr when will it be available ?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @faint steppe. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@rugged trellis No info about it, keep an eye on #news.

[rugged trellis]

@spring zephyr Thank You

[mint violet]

@storm flume they not help

[spring zephyr]

@mint violet Contact in-game customer service, we are not PUBGM staff. So, we can't help you with account related issues.

[mint violet]

I have done @spring zephyr

[night cloak]

Why I get Payload Mission in Daily mission?? Explain Idiots.

[onyx cairn]

Try being friendly at first. @night cloak

[spring zephyr]

@night cloak You can skip that mission

[ocean creek]

My Telephone has been tacked by hacker and l no longer control my computer and now l have deleted the old version of Telephone and now l have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until pay for it until my device is released but I did not agree something and deleted all my belongings please please recalculate because l love PUBG and l respect your policy very much please re-activate my account so l can enjoy playing again
Thank you
ID:5319093899
n:MR々 smile ๛
Please please I love My account

[polar marsh]

@ocean creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mighty oracle]

Any solution yet for those ppl whose lagging the server in-game?

Its going worse

[young rivet]

Hi, may I ask, where can I make a suggestion to pubg so that they would add a new matchmaking language (Persian) in game if it's at all possible?

[craggy blade]

@young rivet in #old

[mighty oracle]

🥺

[young rivet]

@craggy blade Thank you 🙂

[craggy blade]

Welcome :)

[night cloak]

getting this error

please help

on the login page

@spring zephyr

@little root

[spring zephyr]

@night cloak Are you sure that you are providing the correct email ID?

[mystic hatch]

@spring zephyr

[night cloak]

@spring zephyr yes

i am sure

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mystic hatch. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@night cloak Try again later.

Use your social media account till then.

[cyan bramble]

Hello PUBGM support,
Are any m762 upgradable skins coming

[storm flume]

We currently do not have a specific release date for the upcoming update, @cyan bramble. Once we do, we will publish further information in #news.

[mystic hatch]

@spring zephyr accept my friend request i got things wanna report

[spring zephyr]

Which things? Cheaters?

[mystic hatch]

crate rete i send to u

[spring zephyr]

@mystic hatch It depends upon your luck.

[mystic hatch]

lol luck also impossible

[spring zephyr]

I just get silver, be happy that you got something

[mystic hatch]

dude 8000uc cant get a single epic gun skin also ? at the chance of 21% rate

I cash in rm400 and get 8000+ uc , i use all the uc to open classic crate the odds of getting epic is 21%+ but i doesnt even get a gun skin dont even say about me trying to get m416 ( glacier ) when i cant even get a gun skin of either , all my friend get it within rm100 only i am the one that dont get it by using rm400 , i was thinking about if i get it i can cash in and upgrade to max but i had rm100 left how am i even gonna get it again.... idk this game skin rate is true of just a scam

[night cloak]

@mystic hatch for glacier you have to spend almost 50k uc watch crate opening of youtubers they did the same thing

[haughty cypress]

@mystic hatch that took you quite a while to realise the nature of gambling

[mystic hatch]

you guys go see ur self setting at a high 21% getting epic skin but i open 40-50 time cant even get a gun skin

such a scam

[night cloak]

@mystic hatch upgradable skins are epic visually but in reality the skins are mythic or above mythic you can say

[mystic hatch]

what i get is just normal cloth and coins

just put it in mythic lah why want to put in epic rarity such a liar game

[haughty cypress]

well gambling is a scam, so like what are you complaining about

[mystic hatch]

every game i cash in alot atleast get some thing but this game cash in make no sence

[haughty cypress]

plus, its pretty hard to prove chances in gambling

try paying more

[mystic hatch]

paying more make me just like a idiot 8000+ uc and 15+ticket also cant get a gun skin still want me to pay more only getting am skin>

[night cloak]

Why you want glacier there is a good m4 skin in s14

[mystic hatch]

this is the worst support server i had spoken ever just telling customer to pay more and try to get it

[grand trench]

Where can i report hackers? I have video proof

[mystic hatch]

i want glacier is that i can pay more to get max form

[grand trench]

@night cloak I'm not able to message there. It says you don't have permission.

[storm flume]

Hello, @grand trench!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[mystic hatch]

but now i use so much also cant get glacier dont even need to think using more cash to upgrade the skin

[heavy vortex]

@mystic hatch those who told to pay more aren't staff

staff told you that it's based on luck totally@mystic hatch

[mystic hatch]

if u said luck even how unlucky am i open alot already i atleast get one skin isn"t

this season i already cash in at least rm1000+

[heavy vortex]

@mystic hatch There are people who have it for free. And there are who don't even have it after more than 500 openings. so it's luck

[haughty cypress]

@mystic hatch i just did some quick maths, your chances of getting an epic gun skin is lower than 0.02% so you are really just indeed unlucky

[storm flume]

You can contact the customer service via the game settings, @mystic hatch. Refer to subpoint 5.3 in #faq for further instructions.

[icy oriole]

@mystic hatch There are people who have it for free. And there are who don't even have it after more than 500 openings. so it's luck
@heavy vortex

[obsidian viper]

Fix the ping issue

Tang ina nyo pubg mamatay na kayo

[pine cove]

when is the new library map coming

[spring zephyr]

@pine cove 31st July.

[obsidian viper]

Fix ping issue

Tang ina nyo pubg

[odd cave]

hey may i know what is gycoscope?

[hard laurel]

Hello there

[mystic hatch]

all i can say is this support legit no use and the ingame customer service

[heavy vortex]

This support channel is for helping you with your in game problem.. not with your luck. There are many who have spent more than you but still haven't got it.. @mystic hatch

use #chat or #pubg-mobile for conversation. if you have no more doubts

[odd cave]

hey may i know what is gycoscope?

[mystic hatch]

idiot all saying depend of luck

useless

[heavy vortex]

because it depends on luck only. @mystic hatch bruh

[amber cedar]

I got in season 7 without spending uc.

Glacier m4

[dusty tree]

For the auction, will I lose uc if I don't get the skin???

[undone plinth]

@mystic hatch No one here has power to change the luck %. If you are really serious about Glacier M416 then I have better solution for you. Sometimes M416 glacier %Chances will go up. Please wait until luck % is higher for glacier.

[rustic gulch]

I am not able to login , and while loging the mssg shows authorisation revoked

@lime juniper

[vagrant onyx]

I am not able to login , and while loging the mssg shows authorisation revoked
@rustic gulch its happen sometime
( could happen if the log in method on there side have issue or your device have issue with connecting )

[night cloak]

@rustic gulch try to restart the game and login again.. check your internet connection also

[rustic gulch]

I try to logging with different devices and connection is good and restart many time the game

[night cloak]

@rustic gulch try logging with a different social media account which was linked with your pubgm account

[rustic gulch]

I use my freind account to logging and it's easy and no error but only while logging my account the mssg shows authorisation revoked

[night cloak]

@rustic gulch what was your account connected with?

Which social media?

[rustic gulch]

Facebook

[night cloak]

Only facebook?

[rustic gulch]

Yes

What u mean

[heavy vortex]

@rustic gulch wait till a mod assists you

[rustic gulch]

Bro usse pmco qualifier khelna hai

[sand path]

Device? @rustic gulch

[rustic gulch]

Redmi note 8 pro and realme 3 pro

Dono mein logging try kiya but ni hua

[odd cave]

hey i have a doubt we all saying many bugs gliches like server ping, disapppering building many. these bugs and gliches wont work for hacker?

[sand path]

looks like you've removed pubgm from Facebook settings

Nothing can be done about that

Use second login method.

[faint steppe]

if My Fb account got hacked and My pubg account is connected with twitter Can i recover it then?

[distant pawn]

Is there anyone living in asia?

Are you guys lagging?

[dusty tree]

Can someone answer this> For the auction, will I lose uc if I don't get the skin???
@dusty tree

[vagrant forum]

@distant pawn Are you from Indonesia?

[distant pawn]

Philippines@vagrant forum

[vagrant forum]

Many players from Philippines have recently reported about ping issues, @distant pawn. You can report it in-game and in #old. Also, mention any mod with your numeric in-game ID and country.

They will forward it

[distant pawn]

I just reported last week

And still on fixing?

[little wedge]

when is the crew challenge available?

[distant pawn]

@vagrant forum

[vagrant forum]

I don't know since I'm not associated with them

But I think they are aware of the issue

[distant pawn]

They are not focusing on the problems

Many players are arguing in this issue

It will be almost 1week since im lagging

I just spend money on the game and i buy RP i cant upgrade it stuck on level 15

I hope they finish fixing it

[night cloak]

Could you move to a discussion channel, as you were already answered that it will be fixing. At the meantime try a different network.

[distant pawn]

So they dont have a problem

[little wedge]

when is the crew challenge available?
.

[jade island]

как дела я ушла доиой пока

[night cloak]

Use English please@jade island

@little wedge no ETA about that

[distant pawn]

Please post about the issue in ASIA SERVER so many people could know and they dont keep reporting @night cloak

[sand path]

The Philippines ping issue will be addressed this week.

[distant pawn]

It means?@sand path

Thats what they said?@sand path

[sand path]

They've gotten the details. They will check if the issue is from game's end.

[distant pawn]

@sand path ok so this week they will fix it?

[sand path]

Hopefully

[distant pawn]

Ok thank you that is the details what i need

Please post about this issue in twitter so many players will know

[west tendon]

“System error occurred ,login failed”

What how and why

[solar gale]

Today buy uc but uc will be not credited into my acc

How to get refund

[west tendon]

What am I supposed to do

Is my account just lost
I can’t even login and my internet is fine
I’ve repaired everything and it still doesn’t work

[sand path]

Clear app data and reboot device

[night cloak]

Nerede etkinlik sayfasi

where is the event page

[crisp turret]

Which event are you talking about @night cloak ?

[royal ocean]

Not received any otp ..

[dim needle]

Hello any admin here?

[night cloak]

@crisp turret

[royal ocean]

@woven raven

Pls help

@woven ravenstrator

@steady torrent

[sand path]

Yes?

[sand path]

OTP. Make sure the number is correct.

[royal ocean]

Not received any otp

Yes no is coorevt

Correct

It’s showing system busy every time

[sand path]

All I can say is to keep trying. System might be busy

[royal ocean]

It’s showing system busy very time

Pls tell pubg officials to fix it

[night cloak]

@crisp turret

[spring zephyr]

@night cloak Can you explain your issue?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@spring zephyr

[polar marsh]

@crimson vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@night cloak What's the issue?

[night cloak]

says use on event page@spring zephyr

but i can't find the event page

[spring zephyr]

@night cloak Bottom right, where all the events are.

[night cloak]

@spring zephyr

Where

[spring zephyr]

@night cloak See the black arrow.

[west tendon]

Rebooted and cleared app data

Still can’t login

Guess I’m locked out of my account now

Any other possible solution to fix it?

[spring zephyr]

@west tendon Your country?

[west tendon]

Malaysia

I played it literally yesterday so unless I’m missing something

[spring zephyr]

@west tendon Try changing your DNS, refer to #faq 4.5

[night cloak]

@spring zephyr .Can you respond please

[spring zephyr]

What's the issue?

[night cloak]

I sent you

[river hornet]

Hi, I would like to speak with someone about my account

@spring zephyr ineed to speak with you about my acount

[onyx cairn]

What happened to your account? @river hornet

[trail shadow]

Why when i kill someone game not show his flag?

[polar marsh]

@river hornet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

No more words needed.

[spring zephyr]

@trail shadow Refer to this message https://discordapp.com/channels/393088095840370689/481197473403240451/730708033847689288

[west tendon]

What does it mean change dhcp to static?

And it was working perfectly fine yesterday I don’t see why my dns would suddenly cause an issue

[pliant oasis]

is there a way where we can send people of our hud layout or something like a new update smirk cause I use 4 finger to play sooo like u know u guys do new update so I will be more easier for me to take the hud layout for the people who wants to share them I thing this will be a super super super super update... tag me if u guys gonna theis kind of update too guy tag my ig @neshvinxx__ thats all I got to say u guys a rocking it hope to upcoming stuff y guys gonna do....

[west tendon]

You pinged a bot

[pliant oasis]

Ahhh

I'm sorry

[spring zephyr]

@pliant oasis You can give your suggestions in the #old channel.

@west tendon Change your DNS, follow the steps given in #faq 4.5
And see if it works.

[pliant oasis]

Bruv

[west tendon]

I don’t understand what does it mean by changing it to static

I’ve never touched my ip settings because it never caused problems so idk what that means

...

@west tendon Change your DNS, follow the steps given in #faq 4.5
And see if it works.
@spring zephyr didn’t work

Got it changed but the error is the same

It just keeps saying the same thing no matter what I do

Then I have to wait 4 min just to try again to see if it’s fixed

[spring zephyr]

@west tendon From where did you installed the game?

[west tendon]

??

The appstore

My account was made since s1

Never seen login error before

[spring zephyr]

Try to change your network and see if it works.

[west tendon]

I’ve tried 4g and it didn’t work

I’m completely lost

My network is completely fine

[spring zephyr]

@west tendon Try repairing.

[west tendon]

I’ve repaired it twice

-_-

Game centre

[topaz delta]

VPN is good though

I tried vpn It works for me

[crisp turret]

Using of vpn isn't recommend and it's even not solve the problems. Please contact to in-game customer service or mentioned it in #old , team will check if it's will problem from their end.

[west tendon]

Feels bad man
Im missing out on my squads match

[sacred kiln]

i am brazilian

[topaz delta]

Login with other acc@west tendon

[west tendon]

I only have one acc

The one that matters to me

[topaz delta]

Create new for checking

You can see what's problem

Acc or app

[feral pebble]

India bonus challange redeem section was not working. How can I redeem? please anyone help what's the problem I don't know

[vagrant forum]

It's not working currently, report it in #old.

[sand path]

India bonus challange redeem section was not working. How can I redeem? please anyone help what's the problem I don't know
@feral pebble
Your character ID?

[feral pebble]

5277520144

[sand path]

will let you know when I get any answer.

[feral pebble]

Ok thank you

[topaz delta]

@feral pebble just wait for some time

[wraith brook]

Can someone tell the reason for lag on realme 6 ?
Asia server crashing

[topaz delta]

It will be small in left corner, right?

@wraith brook asia server is overloaded, They will fix this soon

[wraith brook]

Hmm

[topaz delta]

I redeemed 100 uc in bc redeem store

[sand path]

@wraith brook asia server is overloaded, They will fix this soon
@topaz delta
Huh?

@wraith brook check whether if developer mode is not enabled.

[topaz delta]

@sand path it's a glitch bruh

Overloaded is mistakenly written

[sand path]

What glitch? @topaz delta

Who told you the team is fixing?

[topaz delta]

They said it's a fault

[vagrant forum]

The only people actually facing ping issues are players from phillipines

[sand path]

That's irrelevant

Could be a common operator.

Asia server is fine.

[vagrant forum]

Perhaps

[sand path]

Avoid giving out wrong information. @topaz delta

[topaz delta]

Ok @sand path

Everyone is having that ping problem at asia server but not for me@sand path

I got 24 ping

[sand path]

Yes. You're not the only one

[wraith brook]

@sand path What developer mode ?

[sand path]

Device

Make sure it is disabled.

You said it was crashing. That could be a cause.

[wraith brook]

Developer options enabled

[distant pawn]

Asia server is fine?@sand path

[sand path]

Disable it.

[distant pawn]

Is asia server now good

?

@sand path

[sand path]

Will let you know when we get an update about the Phillipines ping issue

[signal birch]

my game is crashing in middle of the match someone know why?

[distant pawn]

Ok thank you@sand path

[sand path]

Device?@signal birch

[signal birch]

Gameloop emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @signal birch. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sand path]

Ask there please

[blissful shard]

Good morning, I wanted to leave a suggestion for you, you could leave the effect of entering the lobby just for the conqueror again, because it doesn't pay to get a patent so difficult for just one frame

[sick shale]

@blissful shard #old

[blissful shard]

Sorry

[grizzled granite]

Hello

Why are bonus challenges closed again?

[gloomy dagger]

What's the patch notes of 0.20 ?

[grizzled granite]

I can't play bonus challenge, can anyone help?

[pastel heart]

When is library mode coming?

[gloomy dagger]

@pastel heart 31

[grizzled granite]

I can't play bonus challenge, can anyone help?

[pastel heart]

@gloomy daggerok thanks

[night cloak]

@spring zephyr I don’t see it in faq. So I already made an account manually in pubg( meaning I have two ways to login, facebook and my account there) I just want to remove facebook.. my account would still be there because I already signed up in Tencent games

I don’t want to get hacked

Help asap

[grizzled granite]

I can't play bonus challenge, can anyone help?

[keen star]

Pls figure the lag ping in asia weve tried other games and there is no lag but if we plsy pubg the ping is high pubg is the only game that has high ping but other games there is no ping issues @icy bane

[grizzled granite]

I can't play bonus challenge, can anyone help?

[umbral oracle]

@night cloak it on page 2.5 number #faq

[grizzled granite]

When is bonus challenge coming back?

[night cloak]

@night cloak refer this in game customer service .
https://i.imgur.com/RdHVpDX.png

@grizzled granite no information about that

is the server down?? my whole squad is lagging and at 968ms

but we can talk thou

[grizzled granite]

@Rock47 when did it close?

[keen star]

@night cloak are u on asia too?

[night cloak]

NA

we tried to restart, but that member got kicked

[icy bane]

Pls figure the lag ping in asia weve tried other games and there is no lag but if we plsy pubg the ping is high pubg is the only game that has high ping but other games there is no ping issues @icy bane
@keen star try clearing caches

[night cloak]

@icy bane the whole squad is having this ping issue

half the lobby literally just got playzoned lol

[keen star]

Ive done clearing cache but still not happening

Even contacted the provider of the wifi and he says it was good

[icy bane]

U guys playing in different servers? Or internet connection fluctuating

[night cloak]

lmao its the game

[keen star]

And ive tried it in other games like ml but the ping is good but when i play pubg asia its my ping is way up

[night cloak]

3 different countries all at 968ms

[keen star]

Internet is fine

I can play other online games but i dont lag

[weary basalt]

@Sai@sand path How can I get contributor role
And @sand path I had applied for PUBGM VIP I had not got any mail or got the role.
@sand path @lime juniper @L0g4n399 @spring void🇵🇰🇵🇰 How can I get contributor role
And @sand path@lime juniper @L0g4n399 I had applied for PUBGM VIP I had not got any mail or got the role.
Please help me

[night cloak]

lmao we're literally gonna win to players being playzoned lmao

[weary basalt]

@sand path How can I get contributor role
And @sand path I had applied for PUBGM VIP I had not got any mail or got the role.
@sand path @lime juniper @L0g4n399 @spring void🇵🇰🇵🇰 How can I get contributor role
And @sand path@lime juniper @L0g4n399 I had applied for PUBGM VIP I had not got any mail or got the role.
Please help me

[uneven hatch]

Please dont spam they will reply. Also i think your in the wrong channel shouldve gone to discord support.

[proven mountain]

I opened my game In IOS and when I opened my game In Android I am facing this problem.
Plzz fix my problem

[night cloak]

@proven mountain try repair

lol i think pubgm was/is actually down... my whole squad had 968ms.. im from new zealand, 2 from america and 1 from hawaii... cant be internet fluctuation lol...

[umbral oracle]

@proven mountain update the game on IOS

[vagrant onyx]

@proven mountain note : if you have 2 device and you update the game in one 1st device and ones account log in on the 1st device in the new version you cant no more log in and play on the 2st device that has not updated the game
( must be 1st and 2st device in the same version )

[polar marsh]

@velvet oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slate venture]

😕

[night cloak]

I have 6 solo wins

and the lowest is 4

But It still shows unranked. Why?

[fathom plover]

You didnt get it before the reset? @night cloak

[opal turret]

wait for one day

[night cloak]

@fathom plover wdym reset?

[polar marsh]

@arctic rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom plover]

@night cloak every Sundays. The titles are reset because of new stats

[wraith brook]

@sand path Still fluctuations

Character lag

[fathom plover]

Like currently you can't get the title till next Sunday even if you show up on the top100 @night cloak

@slate venture hahaha 🤣🤣🤣

@coral maple bruh just forget it. Stop reporting hackers. Pubg know the situation with their game and they aren't just ready to tackle it

We need pre-season 10 back when hackers were rare

[wraith brook]

@coral maple Post your issues in #old
No point of spamming here

[polar marsh]

@slow jacinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Report hacker

[fathom plover]

@wraith brook doesn't work. Just legalise haccking since it's a part of the game now

[wraith brook]

So why u blaming meeeee

Forgive me 🙏

[solemn oxide]

Getting killed by hackers in every match what should I do? I have reported but they didn't get ban

[olive tendon]

any updates about new events

Specially upgradeable guns

[wraith brook]

@olive tendon No information about upcoming update . Keep an eye on #news

@solemn oxide Maybe they r not hacker it is you noob

[fringe coyote]

Cheater

[wraith brook]

@fringe coyote How ?

[fringe coyote]

Wallhack,auto headshot, X-ray vision,muted footstep,no recoil,magic bullet

[storm flume]

Hello, @fringe coyote!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fringe coyote]

K.d:15
Headshot:64%

[wraith brook]

@fringe coyote Report all information to that link

[bronze flint]

Fix friend list glitch and fps drop ..

[wraith brook]

@bronze flint Hope friend list gonna fixed soon . It's couple of days now

[bronze flint]

Okk

[sand path]

@fringe coyote you got video evidence?

[topaz delta]

@sand path I heard that there is a tdm glitch

With your friend you can go outside the arena

[karmic carbon]

I want to unlink my account from the guest account and add it to Gero because it was hacked and someone else is playing with it.. Please reply and help

[topaz delta]

Gero?

@karmic carbon pls tell clearly

[heavy vortex]

unlink isn't available ATM.. so you can't unlink. @karmic carbon

[karmic carbon]

I want to unlink the Gmail account because it has been compromised

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @karmic carbon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[topaz delta]

Yes it's currently disabled

[solemn oxide]

@wraith brook you are noob, I Have evidence of the hackers

[wraith brook]

@solemn oxide Ok ok .
Report that in game or use the link below :
http://cheater-report.pubgm.cc

[patent tangle]

I need help anyone

[patent thunder]

why ? I am getting requests from many people in the game

[topaz delta]

@patent tangle tell

@patent thunder

@patent tangle no sry, don't ask that here, otherwise you be muted

[feral knoll]

@patent thunder because ppl send u request

[patent thunder]

@topaz delta I am receiving up to 20 friend requests per day

[topaz delta]

Maybe u r famous or ??

Did you gave your id

Hey Aditya how can I be a contributor

[spring zephyr]

@patent thunder Well, you are famous. Anyone can find you from the seasrch section

[storm flume]

Please refer to subpoint 6.3 in #faq for further information, @topaz delta. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[topaz delta]

@spring zephyr so giving ppl solution can promote me

[tropic lake]

Why I am not getting m416 glacier ,new gamer getting it ,I am depressed recently lost I did 2000 uc crate opening with some fRee crate didn't get any thing ,😭😭

[patent thunder]

Ok

[topaz delta]

@tropic lake it depends upon luck

Iam playing from S2 I didn't even get one mythic or even one M4 skin

[tropic lake]

I am the unluckiest guy in pubg what should I do ?

[spring zephyr]

@tropic lake It's your luck, I am getting silver from like 1 month.

[topaz delta]

@spring zephyr am I right? ABT that FAQ

[patent thunder]

@tropic lake i spent 35,000uc for the m4 glacier

[spring zephyr]

@tropic lake Spend more, if you want skins from the crates. Or buy RP, it have some good skins.

[fading shale]

What I do to login my id

[harsh quest]

Please add smooth extreme and jdr ultra in pung add snapdragon 720G 😭 and ultra sound too

[topaz delta]

@fading shale you have already login with new version

[spring zephyr]

@topaz delta Maybe ¯_(ツ)_/¯

[storm flume]

You can contact the customer service via the game settings, @fading shale. Refer to subpoint 5.3 in #faq for further instructions.

[topaz delta]

Update ur game @fading shale

[fading shale]

I update my game and contact to customer support too but no result

[night cloak]

Hi dears . How i can bring back my account

Plz i want somone from help yo talking with plz

[spring zephyr]

@fading shale Contact in-game customer service for account related issues, wait for their response.

@night cloak Can you explain your issue?

[topaz delta]

@spring zephyr is a professional

[fading shale]

I already do that @spring zephyr

[topaz delta]

Just wait for their response@fading shale

[fading shale]

I’m waiting for 7days

[topaz delta]

Whoa!

[night cloak]

@spring zephyr my account starting with 1st day the play have launshed in 2016. Clean play . Purchase every session. I want to bring back my account plz !!!!

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @fading shale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@night cloak Can you explain what happened to your account?

[fading shale]

Yes my question had answer there but still I’m facing the same problem

[tropic lake]

Can I use vpn for crate opening is it with ? Legal ? Can I get something?

[spring zephyr]

@tropic lake Usage of VPN is not recomended.

@fading shale Contact them again and explain them that you are still facing it.

[topaz delta]

@tropic lake no

@fading shale It's the only way bro

[arctic hatch]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @arctic hatch. Remember to read through #faq before asking questions in the support channels.

[topaz delta]

@night cloak ur account is banned right

@arctic hatch what you want

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz delta]

Read this

@arctic hatch what?

[arctic hatch]

third party aps

[storm flume]

Use of unauthorized third-party software or methods, @arctic hatch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@languid reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz delta]

Usage of third party apps or scripts or forcing Google for refunding money can led you to ban

[arctic hatch]

ID[5690730094] Name Uchixa Susanoo using third party aps

[topaz delta]

Or doing anything again gaming community like harming own team

[spring zephyr]

@arctic hatch They will be using the file claim button, soon™️.

[vagrant forum]

Report them in-game, @arctic hatch.

[arctic hatch]

ok

i report ingame

[topaz delta]

Error 403 said it will be opened soon

[spring zephyr]

@topaz delta Cheater-reports is not for reporting usage of third apps, you can report them in-game.

[arctic hatch]

i have proff

video

[topaz delta]

What does they do @arctic hatch

Like jumphack, aimbot etc

[vagrant forum]

Cheater reports is only for reporting those cheaters you have video evidence against

[spring zephyr]

@arctic hatch Report them in-game, if you have already done that. Your job is done.

[topaz delta]

@spring zephyr you are so professional

Can you teach me@spring zephyr

[arctic hatch]

my proff ready

[spring zephyr]

@topaz delta General chat exists

[topaz delta]

Ok@spring zephyr

[arctic hatch]

help me

[storm flume]

Hello, @arctic hatch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[topaz delta]

Send this maybe they can help u

[polar marsh]

@small gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dapper thorn]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dapper thorn. Remember to read through #faq before asking questions in the support channels.

[dapper thorn]

any moderator?

[wraith brook]

@dapper thorn Tell ur issue first

[arctic hatch]

ineed help

[vagrant forum]

What is it? @arctic hatch