#questions | PUBG MOBILE | Page 915

night cloak Jul 18, 2020, 8:39 AM

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@plush raptor try those later meanwhile check if the country and the regional flag is set to India

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@noble patio you need to contact Facebook for that

storm flumeBOT Jul 18, 2020, 8:40 AM

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Hello, @drifting moon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

noble patio Jul 18, 2020, 8:40 AM

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@night cloak how I contact to facebook

storm flumeBOT Jul 18, 2020, 8:40 AM

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You can now access #emulator-chat and #emulator-support, @drifting moon. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

night cloak Jul 18, 2020, 8:41 AM

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@noble patio https://www.facebook.com/help

plush raptor Jul 18, 2020, 8:41 AM

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@plush raptor try those later meanwhile check if the country and the regional flag is set to India
@night cloak country and flag is set to India bro and day before yesterday I played 2 matches, but after that it is showing coming soon

night cloak Jul 18, 2020, 8:41 AM

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@drifting moon follow the pinned message in #emulator-support

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@plush raptor it's been optimising that why it's not available for you.

drifting moon Jul 18, 2020, 8:42 AM

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@drifting moon follow the pinned message in #emulator-support
@night cloak thanks sir

violet peak Jul 18, 2020, 8:42 AM

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Anyone can help me

storm flumeBOT Jul 18, 2020, 8:42 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @violet peak. Remember to read through #faq before asking questions in the support channels.

ripe elm Jul 18, 2020, 8:42 AM

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help need...

plush raptor Jul 18, 2020, 8:42 AM

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Others also facing this problem ?

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Bonus challenge one

storm flumeBOT Jul 18, 2020, 8:43 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @ripe elm. Remember to read through #faq before asking questions in the support channels.

night cloak Jul 18, 2020, 8:44 AM

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@ripe elm whats ur issue?

distant pawn Jul 18, 2020, 8:44 AM

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@night cloak are you going to fix the issue of asia server?

night cloak Jul 18, 2020, 8:44 AM

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@distant pawn could you provide the in-game User ID and the country you live

distant pawn Jul 18, 2020, 8:45 AM

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578032315 Philippines @night cloak

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That is my id and country

ripe elm Jul 18, 2020, 8:45 AM

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@violet peak

📎 Screenshot_50.jpg

mental halo Jul 18, 2020, 8:45 AM

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i reported someone on the cheaters report channel and after it almost got 15 green points, the report got removed from the cheaters report channel...any idea how did that happen? @normal fulcrum @night cloak @night cloak

ripe elm Jul 18, 2020, 8:46 AM

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if i buy 75 uc 2 times,, would i get both of outfits ??

thorn creek Jul 18, 2020, 8:46 AM

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What is this? Pubgm is bringing useless new updates,but can't solve the issue of hackers. Every day, i am reporting more than 50 hackers. Rank pushing is impossible. Hackers are sitting on top of leaderboards promoting their hacks and paid rank push. Why pubgm can't solve this issue. Due to hackers 2 hrs worth of points are gone. I am talking aboht Asia Ace, Crown

night cloak Jul 18, 2020, 8:46 AM

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@mental halo could you DM me the details

mental halo Jul 18, 2020, 8:46 AM

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sure

ripe elm Jul 18, 2020, 8:46 AM

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@night cloak

storm flumeBOT Jul 18, 2020, 8:46 AM

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Hello, @thorn creek!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

versed marsh Jul 18, 2020, 8:46 AM

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Helo

distant pawn Jul 18, 2020, 8:47 AM

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@night cloak why u need my id and coutnry?

mental halo Jul 18, 2020, 8:47 AM

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@night cloak DM'ed

night cloak Jul 18, 2020, 8:47 AM

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@ripe elm one minute

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@distant pawn to check if it's an issue from the server side

ripe elm Jul 18, 2020, 8:48 AM

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okh.. @night cloak

distant pawn Jul 18, 2020, 8:48 AM

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Ok @night cloak do you see an issue?

near fable Jul 18, 2020, 8:51 AM

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@storm flume We are Facing alot of Hackers in our PMCO Online Qualifiers . We are here To prove our self's . But not to be killed by hackers . Please Look about it.

leaden summit Jul 18, 2020, 8:51 AM

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@spring zephyr if 2clans of different country like nepal and bangladesh partners together if they both got qualified for pmco,pmpl,pmwl final will it be any problem for the both team as they are partner and are there any chances to get disqualification as being partners

distant pawn Jul 18, 2020, 8:52 AM

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@night cloak do you see an issue?

gusty root Jul 18, 2020, 8:52 AM

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The PMCO registration page was down thats why I couldnt register
Was this problem faced by you all?

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Please help

spring zephyr Jul 18, 2020, 8:52 AM

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@leaden summit Ask in #pmco

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@gusty root ^

golden void Jul 18, 2020, 8:53 AM

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hi anyone know what is the loot setting in pmwl

storm flumeBOT Jul 18, 2020, 8:53 AM

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Hello, @severe wadi!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

gusty root Jul 18, 2020, 8:53 AM

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@spring zephyr I asked no reply

spring zephyr Jul 18, 2020, 8:53 AM

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@gusty root Wait for a reply.

gusty root Jul 18, 2020, 8:53 AM

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@spring zephyr ok

golden void Jul 18, 2020, 8:54 AM

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hi anyone know what is the loot setting in pmwl
@golden void @spring zephyr any idea

noble patio Jul 18, 2020, 8:55 AM

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@night cloak they can't help me

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@night cloak please help me

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@night cloak please tell me what I say to facebook help center

night cloak Jul 18, 2020, 9:00 AM

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@distant pawn it has been forwarded to the developers, we Discord Staff's cant check that.

distant pawn Jul 18, 2020, 9:01 AM

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@night cloak is there an issue?

night cloak Jul 18, 2020, 9:01 AM

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@noble patio check the Facebook settings where the PUBG MOBILE is linked or not.

noble patio Jul 18, 2020, 9:01 AM

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@night cloak not linked

night cloak Jul 18, 2020, 9:02 AM

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@distant pawn we have got few reports that users are having high ping in those areas

distant pawn Jul 18, 2020, 9:02 AM

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Are they going to fix it today @night cloak ?

night cloak Jul 18, 2020, 9:02 AM

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@noble patio contact facebook and say that the app has been unlinked from your account

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I dont have much information about that, they'll be fixing soon.

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@ripe elm you'll get those, sorry about the late reply.

distant pawn Jul 18, 2020, 9:04 AM

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Thank you @night cloak wanna play today and grind but lag

night cloak Jul 18, 2020, 9:05 AM

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I rarely play the game pubgm_hidethepain

ionic plinth Jul 18, 2020, 9:07 AM

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@spring zephyr WiFi

spring zephyr Jul 18, 2020, 9:08 AM

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@ionic plinth Change your DNS, refer to #faq 4.5
It should fix the permanent mic glitch.

ripe elm Jul 18, 2020, 9:08 AM

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@night cloak thanks.

mental halo Jul 18, 2020, 9:08 AM

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@night cloak could you reply to my DM's please?

ionic plinth Jul 18, 2020, 9:08 AM

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And whats the solution for resource and map download thing? @spring zephyr

distant pawn Jul 18, 2020, 9:08 AM

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@night cloak they should post about the issue in asia server

spring zephyr Jul 18, 2020, 9:09 AM

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@ionic plinth Try repairing.

ionic plinth Jul 18, 2020, 9:09 AM

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Ok

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Tysm bro it fixed @spring zephyr

stuck garden Jul 18, 2020, 9:19 AM

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HOW MANY TEAMS ARE GONA QUALIFY FROM PMCO 2020 Fall split Qualifiers

paper flame Jul 18, 2020, 9:19 AM

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👆

spring zephyr Jul 18, 2020, 9:20 AM

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@paper flame @stuck garden -----> #pmco

warm mountain Jul 18, 2020, 9:34 AM

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@spring zephyr do you know how many teams qualify from india pmco?

night cloak Jul 18, 2020, 9:40 AM

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@warm mountain > #pmco

wraith brook Jul 18, 2020, 9:40 AM

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Ping ?

oak cliff Jul 18, 2020, 9:41 AM

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Please fix this...
Its been almost 2 months that i opened classic & premium crates & it gave me nothing but silvers. one of my friends opened premium crate 10 times & he got 4 legendaries!!! I mean my luck has reached 0 recently!!
What the hell is that? Its all just silvers!! How do you expect me to pay for these?!
This is my id: 5419563675
please fix this issue!... @spring zephyr @night cloak

wraith brook Jul 18, 2020, 9:41 AM

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@oak cliff They can't do anything about it lol

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It's based on luck

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...

oak cliff Jul 18, 2020, 9:43 AM

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@wraith brook it wasnt always like this! Its just this last 2 months!!

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Always silvers!!

wraith brook Jul 18, 2020, 9:43 AM

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Pray to God then open

night cloak Jul 18, 2020, 9:43 AM

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purely based on luck.

wraith brook Jul 18, 2020, 9:43 AM

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Trick

oak cliff Jul 18, 2020, 9:46 AM

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I even changed my region but nothing changed...how's that?!! @wraith brook @night cloak

night cloak Jul 18, 2020, 9:47 AM

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Changing regions won't give legendary items

spring zephyr Jul 18, 2020, 9:47 AM

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@oak cliff Welcome to the bad luck gang pubgm_hidethepain
It totally depends on your luck.

brisk comet Jul 18, 2020, 9:47 AM

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Anyone knows what settings is this, the green one

📎 109348940_284225539303108_6973618389971608982_n.jpg

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📎 108880148_2883522421777360_7096721557784141572_n.jpg

wraith brook Jul 18, 2020, 9:47 AM

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@oak cliff I got nothing from months , Even jinxed 2 is completed for me

vagrant forum Jul 18, 2020, 9:48 AM

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Check effect settings in settings option, @brisk comet

brisk comet Jul 18, 2020, 9:48 AM

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or it's just a chinese version of the game?

spring zephyr Jul 18, 2020, 9:48 AM

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@brisk comet

📎 Screenshot_253.png

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Check this setting out, it came in 0.19.0. Looks like you don't read the patch notes.

brisk comet Jul 18, 2020, 9:49 AM

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this effect>

📎 109348940_284225539303108_6973618389971608982_n.png

spring zephyr Jul 18, 2020, 9:50 AM

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@brisk comet Settings > Effect settings > Damage effect.

brisk comet Jul 18, 2020, 9:50 AM

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Okay i'll try

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tnx

polar marshBOT Jul 18, 2020, 9:55 AM

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@flat cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw edge Jul 18, 2020, 9:55 AM

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@spring zephyr 0.20 beta registration start???

storm flumeBOT Jul 18, 2020, 9:56 AM

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Hello, @flat cargo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Jul 18, 2020, 9:56 AM

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@raw edge No, keep an eye on #news.

vagrant forum Jul 18, 2020, 9:56 AM

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@brisk comet it's actually this one but it looks slightly different on the korean version.

📎 Screenshot_20200718_152446.png

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You'll probably see deeper green colour on the global version.

peak topaz Jul 18, 2020, 9:59 AM

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Plz help me

📎 image0.png

prime schooner Jul 18, 2020, 9:59 AM

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@peak topaz
Do log out and login try it

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Try this@peak topaz

peak topaz Jul 18, 2020, 10:00 AM

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Ok wait

brisk comet Jul 18, 2020, 10:00 AM

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@vagrant forum ah ok i wish we had this on global coz it looks better

peak topaz Jul 18, 2020, 10:02 AM

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@prime schooner it’s not working

prime schooner Jul 18, 2020, 10:03 AM

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@night cloak
I think Your internet is slow

vagrant forum Jul 18, 2020, 10:03 AM

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It will be fixed soon, you can't do anything right now

prime schooner Jul 18, 2020, 10:05 AM

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@night cloak
Oo than he well fixed soon

glad citrus Jul 18, 2020, 10:09 AM

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📎 Screenshot_2020-07-18-12-16-17-77_dac7cc7571c39b392df64923967cf7da.png

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This issue happens with me again n again

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When fix this glitch

vagrant forum Jul 18, 2020, 10:11 AM

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Try repairing client, @glad citrus.

hollow sigil Jul 18, 2020, 10:12 AM

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when I will be able to change my registered google play email ID of pubg

vagrant forum Jul 18, 2020, 10:13 AM

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@hollow sigil Do you mean unlink the current one and link it with a different one?

hollow sigil Jul 18, 2020, 10:14 AM

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Yes

peak topaz Jul 18, 2020, 10:14 AM

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@vagrant forum plz help me

📎 image0.png

vagrant forum Jul 18, 2020, 10:14 AM

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Unlinking feature is currently disabled, it will be available in the future, @peak topaz.

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@haughty tangle please use #cheater-reports for reporting them.

storm flumeBOT Jul 18, 2020, 10:15 AM

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Hello, @haughty tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

haughty tangle Jul 18, 2020, 10:15 AM

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Its read only cant write

onyx plover Jul 18, 2020, 10:15 AM

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what about this bug , how can be fixit !!!!!!

📎 unknown.png

storm flumeBOT Jul 18, 2020, 10:15 AM

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Please refer to subpoint #4.10 in #faq for further information, @peak topaz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

hollow sigil Jul 18, 2020, 10:16 AM

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@vagrant forum ok

vagrant forum Jul 18, 2020, 10:16 AM

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It will open again soon, keep an eye on it and report them when it opens, @haughty tangle.

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@onyx plover repair game client

onyx plover Jul 18, 2020, 10:16 AM

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@vagrant forum how ?

night cloak Jul 18, 2020, 10:17 AM

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@haughty tangle You need to have MEE6 level 10 in this server and the channel is closed for processing the previous reports.

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@onyx plover in-game settings > Logout > Repair > Routine Repair

vagrant forum Jul 18, 2020, 10:19 AM

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@glad citrus Can you stop misguiding people?

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Move over to #chat if you don't have any queries.

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Use the third option from top, @onyx plover.

📎 Screenshot_20200718_154833.jpg

shy mist Jul 18, 2020, 10:22 AM

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When will redemption of BONUS CHALLENGE unlock?

remote lake Jul 18, 2020, 10:23 AM

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Hi, Team. Today I would like to make a request for the refund of the Subscription of the (RP membership Plus) which I have done for the 12 months. I'm not asking for the Full amount as it's already first month's running and the I have already collected those advance rewards, so I will wait for the answer from the Team and will make choices as you provide.

Now to the next part (it isn't necessary but maybe you guys wondering why suddenly this guy asking for refund after subscribing). I was very disappointed with Tencent's PUBGmobile Global. There are lots of factors for the disappointment and will point the as follows

Couples of months ago I tried Game for peace when it wasn't region locked and it was fun with many contents & events that wasn't in our Global version and even the overall looks of the game was better than global version now the game is region locked but we get to see on several social sites and others about it that Game for peace gets everything faster than us but the developer aren't implementing those with the excuse of final polishing.

heavy vortex Jul 18, 2020, 10:24 AM

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@woven atlas ^^

vagrant forum Jul 18, 2020, 10:24 AM

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Refund isn't possible from what I know, and the rest of that goes into #old

hollow sigil Jul 18, 2020, 10:25 AM

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@glad citrus you will need rare role on this server to report hacker's on #cheater-reports channel.

urban comet Jul 18, 2020, 10:25 AM

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Bonus rewards it’s not available why

📎 image0.png

polar marshBOT Jul 18, 2020, 10:26 AM

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@quartz socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

remote lake Jul 18, 2020, 10:26 AM

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Refund isn't possible from what I know, and the rest of that goes into #old
@vagrant forum 😭 I regre what I did.

polar marshBOT Jul 18, 2020, 10:38 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx plover Jul 18, 2020, 10:39 AM

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@night cloak i do nothings changed

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@vagrant forum I do i set all settings to default but still hidden all text and setting

urban comet Jul 18, 2020, 10:45 AM

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Bonus rewards it’s not available why
@urban comet

onyx plover Jul 18, 2020, 10:47 AM

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📎 unknown.png

amber cedar Jul 18, 2020, 10:49 AM

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Need brief explaination.

📎 Record_2020-07-18-16-19-12.mp4

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@glossy sable

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suspicious

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@sand path see this

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Hows possible facepalmpubgm

glossy sable Jul 18, 2020, 10:51 AM

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Please refrain from mentioning several moderators.

amber cedar Jul 18, 2020, 10:51 AM

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@glossy sable u didnt replied thats why tagged

glossy sable Jul 18, 2020, 10:51 AM

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He exited the vehicle and it rolled on him. Simple.

amber cedar Jul 18, 2020, 10:51 AM

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For immediate response

glossy sable Jul 18, 2020, 10:51 AM

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It takes time to watch and understand a video.

amber cedar Jul 18, 2020, 10:52 AM

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@glossy sable if we exit we get out on side

glossy sable Jul 18, 2020, 10:52 AM

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Why are you humans so impatient?

night cloak Jul 18, 2020, 10:52 AM

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Sorry AI

amber cedar Jul 18, 2020, 10:52 AM

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@glossy sable dont know u can ask urself

vagrant forum Jul 18, 2020, 10:56 AM

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Pings one mod, pings another within a minute

glossy sable Jul 18, 2020, 10:56 AM

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Humans.

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Where are you from, @urban comet?

sand path Jul 18, 2020, 10:58 AM

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@amber cedar #old

amber cedar Jul 18, 2020, 10:58 AM

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@sand path timer

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U send if u can

sand path Jul 18, 2020, 10:59 AM

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@amber cedar well. Need more details.. character ID device and server.

glossy sable Jul 18, 2020, 10:59 AM

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I'll add the reason in our super duper secret channel. :3

amber cedar Jul 18, 2020, 10:59 AM

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@sand path what happen from taking character id and device.

sand path Jul 18, 2020, 10:59 AM

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The devs can investigate

amber cedar Jul 18, 2020, 10:59 AM

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Ok

glossy charm Jul 18, 2020, 11:01 AM

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@glossy sable bro please help bro please don't ignore

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Please reply

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Please

vagrant forum Jul 18, 2020, 11:01 AM

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He can't help if you don't share your issue

glossy sable Jul 18, 2020, 11:02 AM

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Please be patient, I am scrolling up to answer the queries that haven't been answered yet.

night cloak Jul 18, 2020, 11:02 AM

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Unmute me

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Please

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I am muted

tulip orbit Jul 18, 2020, 11:02 AM

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Hi, is it normal that I keep on getting high ping, like around 200 - 400 ms everytime in this new update? Because before the update, everythings fine and 20ms atmost.

glossy charm Jul 18, 2020, 11:02 AM

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@vagrant forum bro please my friends is had some one hacked buy FB account please recover his is

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He almost invest 1 lack us@glossy sable

onyx plover Jul 18, 2020, 11:03 AM

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😫

vagrant forum Jul 18, 2020, 11:04 AM

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Tell him to contact Facebook support to recover his Facebook ID, there's nothing that we can do here, @glossy charm.

storm flumeBOT Jul 18, 2020, 11:04 AM

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Hello, @silver wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr Jul 18, 2020, 11:04 AM

#

@night cloak You are unmuted, you are typing here.

#

@tulip orbit Asia servers?

glossy charm Jul 18, 2020, 11:05 AM

#

@spring zephyr please bro recover my friend pubg acc

tulip orbit Jul 18, 2020, 11:05 AM

#

Yes

glossy charm Jul 18, 2020, 11:05 AM

#

@spring zephyr he lost his account

storm flumeBOT Jul 18, 2020, 11:05 AM

#

Please refer to subpoint 2.8 in #faq for further information, @glossy charm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

glossy charm Jul 18, 2020, 11:06 AM

#

@storm flume wait

night cloak Jul 18, 2020, 11:06 AM

#

I am not umuted

spring zephyr Jul 18, 2020, 11:06 AM

#

@tulip orbit Your in-game ID and country?

tulip orbit Jul 18, 2020, 11:06 AM

#

Ok just a minute

glossy charm Jul 18, 2020, 11:06 AM

#

@spring zephyr please help me also bro

glossy sable Jul 18, 2020, 11:07 AM

#

You wouldn't be able to send messages if you were muted, @night cloak.

spring zephyr Jul 18, 2020, 11:07 AM

#

@glossy charm He will need to recover his social media accont first, refer to #faq 2.8

glossy sable Jul 18, 2020, 11:07 AM

#

Account security is your own responsibility, @glossy charm. We can not help you here. Contact Facebook support.

dense swallow Jul 18, 2020, 11:07 AM

#

Anyone can help while getting a vehicle skin this season reward in royal pass one of the bad error for this season

amber cedar Jul 18, 2020, 11:08 AM

#

Id-565939622
Device -iphone xs max
Server - asia

#

Now send that video with this detail in feedback

#

@sand path

tulip orbit Jul 18, 2020, 11:08 AM

#

ID:5923049224
Philippines

silver wing Jul 18, 2020, 11:08 AM

#

📎 Screenshot_20200713_041056_com.tencent.ig.jpg

#

👍

storm flumeBOT Jul 18, 2020, 11:09 AM

#

Hello, @silver wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

glossy charm Jul 18, 2020, 11:09 AM

#

@glossy sable his FB account is opening bro but the hacker is converted his account to another FB account

sand path Jul 18, 2020, 11:09 AM

#

@silver wing their ID?

amber cedar Jul 18, 2020, 11:09 AM

#

@sand path did u forwarded mine .

spring zephyr Jul 18, 2020, 11:09 AM

#

@tulip orbit Noted, will forward this issue.

amber cedar Jul 18, 2020, 11:09 AM

#

PubgmConfused

tulip orbit Jul 18, 2020, 11:09 AM

#

Thank you

sand path Jul 18, 2020, 11:10 AM

#

@amber cedar well...that looks like he pressed the exit button

silver wing Jul 18, 2020, 11:10 AM

#

I sent the video

sand path Jul 18, 2020, 11:12 AM

#

@silver wing can you send it to me privately

storm flumeBOT Jul 18, 2020, 11:12 AM

#

Hello, @dense swallow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

silver wing Jul 18, 2020, 11:15 AM

#

I sent the video.

#

📎 SVID_20200718_135440_1.mp4

mossy parcel Jul 18, 2020, 11:17 AM

#

Hello can any one help me please?

storm flumeBOT Jul 18, 2020, 11:18 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @mossy parcel. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 18, 2020, 11:18 AM

#

@mossy parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant pawn Jul 18, 2020, 11:21 AM

#

Is asia server now good?

#

@spring zephyr is asia server is good?

spring zephyr Jul 18, 2020, 11:22 AM

#

No info about that, please be patient.

night cloak Jul 18, 2020, 11:27 AM

#

hackers not getting banned lol

storm flumeBOT Jul 18, 2020, 11:27 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tulip thistle Jul 18, 2020, 11:28 AM

#

why bonus challenge is locked

spring zephyr Jul 18, 2020, 11:28 AM

#

@tulip thistle Your country?

tired fractal Jul 18, 2020, 11:35 AM

#

is it safe to use colorblind mode from device with pubgm?

#

because this looks pretty dope

📎 20200718_133657.jpg

tawdry finch Jul 18, 2020, 11:38 AM

#

When is the new update any news on that ?

craggy blade Jul 18, 2020, 11:39 AM

#

@tawdry finch It will be published in #news

fair hornet Jul 18, 2020, 11:42 AM

#

📎 IMG_20200717_214801_096.jpg

#

I got this pictur from a group

#

and what the hell hacker playing in pmco

craggy blade Jul 18, 2020, 11:44 AM

#

@fair hornet You can report hackers in pmco by following the pinned messages in #pmco

fair hornet Jul 18, 2020, 11:46 AM

#

Hey pubg mobile team i need a help someone hacked my account it wad linked with facebook now i cant access to facebook but that not the problem and he is using my account of pubg he linked his game center also but i have login it with my email but i cant remove that guy from my acc can u please help me in this i have purchased a lot in that account my hard work we be rip if i cant get that account

craggy blade Jul 18, 2020, 11:49 AM

#

Contact facebook support to recover your facebook account. And you can unlink his game center. Refer to subpoint 2.5 in #faq @fair hornet

maiden pecan Jul 18, 2020, 11:49 AM

#

Can i remove email from my account?

honest escarp Jul 18, 2020, 11:49 AM

#

How to changes linked email in pubg mobile as I deactivated my email and password

night cloak Jul 18, 2020, 11:49 AM

#

It's been almost a week without playing, WHYYY CAN'T I SEE ME FRIENDS???!!!!

craggy blade Jul 18, 2020, 11:49 AM

#

@night cloak It's a bug. It should be fixed soon. A temporary solution is to enter cheer park and exit.

#

At this moment you can't unlink email. @honest escarp @maiden pecan

vagrant forum Jul 18, 2020, 11:51 AM

#

Entering and leaving any kind of match fixes the friend list

#

How to changes linked email in pubg mobile as I deactivated my email and password
@honest escarp its not possible.

honest escarp Jul 18, 2020, 11:54 AM

#

@vagrant forum @craggy blade noted with thanks ... Does it come in future ?

fair hornet Jul 18, 2020, 11:54 AM

#

The gamer he unlinked my everything from facebook like email phonr number and all and i dont know how can i unlink his game center

#

📎 Screenshot_20200717_165700.jpg 📎 Screenshot_20200717_165648.jpg 📎 Screenshot_20200717_165708.jpg 📎 Screenshot_20200717_165645.jpg

#

This is my account

vagrant forum Jul 18, 2020, 11:55 AM

#

We can't say for sure but it may be available in future, keep on eye on #news for upcoming updates, @honest escarp.

fair hornet Jul 18, 2020, 11:55 AM

#

@The gamer help me please

craggy blade Jul 18, 2020, 11:55 AM

#

@honest escarp it should come. But there isn't a official news about it.

#

@fair hornet You can unlink his game center by contacting the customer service. Refer to subpoint 2.5 in #faq

fair hornet Jul 18, 2020, 11:58 AM

#

I dont know where is subpoint 2.5 i am new in discord

craggy blade Jul 18, 2020, 11:58 AM

#

@fair hornet You still have access to your game account right?

fair hornet Jul 18, 2020, 11:59 AM

#

Yes i can access with my email anf passeord

#

*password

vagrant forum Jul 18, 2020, 11:59 AM

#

Open #faq in this discord server, scroll up to the point where you see 2.5, @fair hornet.

craggy blade Jul 18, 2020, 11:59 AM

#

@fair hornet Contact the customer service and follow this image.

📎 RdHVpDX_d.webp

vagrant forum Jul 18, 2020, 11:59 AM

#

And read it.

fair hornet Jul 18, 2020, 12:00 PM

#

What should i put in ur social media account hacker cant access coz i can only access with email

craggy blade Jul 18, 2020, 12:02 PM

#

@fair hornet The hacker can access your facebook account too?

fair hornet Jul 18, 2020, 12:02 PM

#

Yess he changed everything in my facebook

craggy blade Jul 18, 2020, 12:02 PM

#

@fair hornet Try to recover your fb account and then contact the customer service and follow that image.

fair hornet Jul 18, 2020, 12:03 PM

#

They say this acvount belongs to him because everything is now linked to him like phone number email and all

honest escarp Jul 18, 2020, 12:05 PM

#

Recover your FB and remove PUBG Mobile access and create new FB then login with your email, link your new FB .... Like the same way do with your gmail also hope it helps you @fair hornet

fair hornet Jul 18, 2020, 12:05 PM

#

How to remove pubg mobile access

#

From facebook

vagrant forum Jul 18, 2020, 12:06 PM

#

You can't link 2 facebook IDs to the same game account, even if you remove pubg mobile access from facebook. @honest escarp

#

Recover your facebook account by talking to the facebook customer service first, @fair hornet.

fair hornet Jul 18, 2020, 12:07 PM

#

Done but they say now that this acc belongs to him

#

coz he is having his email phone number and all

honest escarp Jul 18, 2020, 12:11 PM

#

Oh @vagrant forum @fair hornet recover FB and change your password details then go to fb settings and remove apps .... Then contact customer support of PUBG inform the issue to unlink the phone number and email but you need to justify pubg customer care that this account belongs to you may be ... If he linked his own email and phone number to your account ... It's hard to recover your account

fair hornet Jul 18, 2020, 12:11 PM

#

I have recipt also of first and last payment

polar marshBOT Jul 18, 2020, 12:12 PM

#

@hard plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

honest escarp Jul 18, 2020, 12:12 PM

#

Then recover FB and contact customer support in PUBG

polar marshBOT Jul 18, 2020, 12:12 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jul 18, 2020, 12:12 PM

#

Hello, @violet mist!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

thin jewel Jul 18, 2020, 12:12 PM

#

i have a question

glossy sable Jul 18, 2020, 12:13 PM

#

Yes?

#

What about it, @odd cave?

thin jewel Jul 18, 2020, 12:13 PM

#

@glossy sable the thing is that pubg corporation is going to be registered in our country pakistan are we going to get our own server after pubg corporation get registered

glossy sable Jul 18, 2020, 12:14 PM

#

Oh, they're going to unban it?

thin jewel Jul 18, 2020, 12:14 PM

#

yup

glossy sable Jul 18, 2020, 12:14 PM

#

Nice.

spark breach Jul 18, 2020, 12:14 PM

#

Hlo

glossy sable Jul 18, 2020, 12:14 PM

#

You will be able to play on Asia servers. :)

thin jewel Jul 18, 2020, 12:14 PM

#

on monday court going to make final decision and all of alligations of pta lawyer on pubg are wrong

spark breach Jul 18, 2020, 12:14 PM

#

Y hackers are more in dueo

odd cave Jul 18, 2020, 12:15 PM

#

@glossy sable when error 403 type this one message commes to everyone!

untold sleet Jul 18, 2020, 12:15 PM

#

Türk yetkili varmı acaba

spark breach Jul 18, 2020, 12:16 PM

#

Library mode available at

fair hornet Jul 18, 2020, 12:16 PM

#

Give me the pubg support email i will send them mail about my pubg account haced

glossy sable Jul 18, 2020, 12:17 PM

#

That is delightful news, @thin jewel.

Last time I checked you are not Error 403. Move to a discussion channel if you do not need support, @odd cave.

Library is coming Soon™️, @spark breach.

storm flumeBOT Jul 18, 2020, 12:17 PM

#

You can contact the customer service via the game settings, @fair hornet. Refer to subpoint 5.3 in #faq for further instructions.

thin jewel Jul 18, 2020, 12:18 PM

#

@glossy sable we want server in middle east not asia

molten coral Jul 18, 2020, 12:18 PM

#

This three people are hackers

odd cave Jul 18, 2020, 12:19 PM

#

@glossy sable you asked i said!

glossy sable Jul 18, 2020, 12:20 PM

#

There are Middle East servers too, @thin jewel.

storm flumeBOT Jul 18, 2020, 12:20 PM

#

Hello, @molten coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

storm flumeBOT Jul 18, 2020, 12:44 PM

#

You can now access #emulator-chat and #emulator-support, @polar onyx. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

elfin canopy Jul 18, 2020, 12:44 PM

#

Ask in #emulator-support

polar onyx Jul 18, 2020, 12:44 PM

#

ok

pine ridge Jul 18, 2020, 12:50 PM

#

📎 FB_IMG_1595076589838.jpg

#

What type of issue it is!!! Never seen such

magic raptor Jul 18, 2020, 12:51 PM

#

Guys i want to ask one thing .any rp player here

#

?

craggy blade Jul 18, 2020, 12:52 PM

#

@magic raptor What is it

magic raptor Jul 18, 2020, 12:52 PM

#

if we gift a royal pass to a player who already have royal pass what will happen??

craggy blade Jul 18, 2020, 12:52 PM

#

@magic raptor I think he will get RP points

magic raptor Jul 18, 2020, 12:53 PM

#

Means in which thing it will dismantle

craggy blade Jul 18, 2020, 12:53 PM

#

RP points

magic raptor Jul 18, 2020, 12:54 PM

#

📎 Screenshot_2020-07-18-18-23-49-951_com.google.android.googlequicksearchbox.jpg

night cloak Jul 18, 2020, 12:54 PM

#

@pine ridge there's nothing we can do about that , create a new account. And make sure your age is 16+

magic raptor Jul 18, 2020, 12:54 PM

#

See there point cards means

heavy vortex Jul 18, 2020, 12:54 PM

#

it means the same only

#

point cards are of the rp points

craggy blade Jul 18, 2020, 12:54 PM

#

@magic raptor You can redeem RP point card to get RP points

magic raptor Jul 18, 2020, 12:55 PM

#

Okie means i can gift myself royal pass from all id's it will increase my rank to 6

#

That's good

polar marshBOT Jul 18, 2020, 12:56 PM

#

@rain juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

craggy blade Jul 18, 2020, 12:56 PM

#

@magic raptor Yes. If you gift someone Royals pass who already have it then he will get RP point card which you can redeem into RP points.

buoyant dirge Jul 18, 2020, 12:57 PM

#

any admin can answer me pls ?

magic raptor Jul 18, 2020, 12:57 PM

#

@craggy blade thanks bro

craggy blade Jul 18, 2020, 12:57 PM

#

Welcome :)

magic raptor Jul 18, 2020, 12:57 PM

#

Ig name@craggy blade

#

?

craggy blade Jul 18, 2020, 12:58 PM

#

@magic raptor I can't tell you that.

magic raptor Jul 18, 2020, 12:58 PM

#

No problem bro 😉

craggy blade Jul 18, 2020, 12:58 PM

#

👍

inland gyro Jul 18, 2020, 1:00 PM

#

How to fix it @bold siren

📎 Screenshot_2020-07-18-18-28-48-60_dac7cc7571c39b392df64923967cf7da.png

buoyant dirge Jul 18, 2020, 1:01 PM

#

@bold siren

#

bro can u answer me i have problem

#

@vagrant onyx hello bro

#

any admin can help me with my problem ..

acoustic hare Jul 18, 2020, 1:02 PM

#

Hello devs, anyone @here to help me regarding PUBG MOBILE API?

night cloak Jul 18, 2020, 1:03 PM

#

Need help

acoustic hare Jul 18, 2020, 1:03 PM

#

Yes bro

glossy sable Jul 18, 2020, 1:04 PM

#

The API is not public, @acoustic hare.

vagrant onyx Jul 18, 2020, 1:04 PM

#

@buoyant dirge @night cloak hey
What is it

night cloak Jul 18, 2020, 1:04 PM

#

@vagrant onyx are you admin

buoyant dirge Jul 18, 2020, 1:04 PM

#

i want show you something pls ..

#

i need admin pls to advice me about my problem

vagrant onyx Jul 18, 2020, 1:04 PM

#

@night cloak no

night cloak Jul 18, 2020, 1:05 PM

#

When will u guys remove hacks?

#

Any admin here

acoustic hare Jul 18, 2020, 1:05 PM

#

@glossy sable can u pls give more info about this

buoyant dirge Jul 18, 2020, 1:06 PM

#

@night cloak hello i have problem can u help me with it ?
@blazing saddle

night cloak Jul 18, 2020, 1:06 PM

#

Someone hack my account

#

He linked his Twitter account to my account

#

Sure,@buoyant dirge .

#

How to unlink twitter account

glossy sable Jul 18, 2020, 1:07 PM

#

You can't.

buoyant dirge Jul 18, 2020, 1:07 PM

#

@night cloak can you come pls to channel i want steam something so u will fix and help me with it

glossy sable Jul 18, 2020, 1:07 PM

#

I just told you the API is not public, @acoustic hare. So, no more info.

buoyant dirge Jul 18, 2020, 1:07 PM

#

stream*

acoustic hare Jul 18, 2020, 1:07 PM

#

Ok bro

night cloak Jul 18, 2020, 1:07 PM

#

Unfortunately I can't right now.

buoyant dirge Jul 18, 2020, 1:08 PM

#

@night cloak any other admin can see just my problem pls ?

night cloak Jul 18, 2020, 1:08 PM

#

@night cloak are you admin

#

You an ask if its possible.@buoyant dirge

#

@night cloak nope. I am moderator.

#

@night cloak someone hack my account

buoyant dirge Jul 18, 2020, 1:09 PM

#

can you tag someone can help me with it ? @night cloak

night cloak Jul 18, 2020, 1:09 PM

#

@night cloak He linked his Twitter account to my account

#

How to unlink Twitter account

#

You can just sya your issue here. Let's see if we can understand it if you type.@buoyant dirge

#

You need to contact customer service in game and ask them to revoke access,@night cloak .

#

@night cloak iam waiting form 2 days

#

It will take time.

#

Customer service not respond me

ebon tide Jul 18, 2020, 1:12 PM

#

why is it asia ping is too high? im from philippines

buoyant dirge Jul 18, 2020, 1:12 PM

#

look i got laag very much in game why idk ... really my graphics is normal >> Smooth and Frame is Ultra ..

so i got laaaag very much when i'm playeed .. really i can't play with this laag ..
My Phone is Iphone 7 plus 128 G .. and i have more half free size in phone .
i recorder video so u can see this lag how i got ..
@night cloak

#

@night cloak in old i got nothing nam * lagg * in my phone ..

maiden spoke Jul 18, 2020, 1:13 PM

#

So i just discovered that bonus challenge is working on my brothers phone. I logged in with my account and its there but when i login with my phone(iphone se) it says coming soon

ebon tide Jul 18, 2020, 1:14 PM

#

why is it asia ping is too high? im from philippines
@ebon tide anyone?

maiden spoke Jul 18, 2020, 1:15 PM

#

@night cloak <@&481161015728406538>

buoyant dirge Jul 18, 2020, 1:16 PM

#

@sand path

#

@night cloak ?

#

@steady torrent

storm flumeBOT Jul 18, 2020, 1:17 PM

#

Please refer to subpoint #4.9 in #faq for further information, @buoyant dirge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

buoyant dirge Jul 18, 2020, 1:18 PM

#

@vital sluice

night cloak Jul 18, 2020, 1:19 PM

#

@maiden spoke check if the in-game flag and the country is set to India

maiden spoke Jul 18, 2020, 1:19 PM

#

Do i need to set it to india ?

night cloak Jul 18, 2020, 1:19 PM

#

Yes you have to

#

Do not use the moderator mentions for game related queries

rigid quarry Jul 18, 2020, 1:20 PM

#

Please help me get my hacked account back.

maiden spoke Jul 18, 2020, 1:20 PM

#

I have played with Bangladesh flag before

buoyant dirge Jul 18, 2020, 1:20 PM

#

@night cloak can u fix my problem pls ?

maiden spoke Jul 18, 2020, 1:20 PM

#

Do not use the moderator mentions for game related queries
@night cloak ok i wont

night cloak Jul 18, 2020, 1:20 PM

#

@buoyant dirge read the bot message

storm flumeBOT Jul 18, 2020, 1:20 PM

#

Please refer to subpoint #2.8 in #faq for further information, @rigid quarry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

patent patio Jul 18, 2020, 1:20 PM

#

pubg banned in pakistan

maiden spoke Jul 18, 2020, 1:21 PM

#

@night cloak btw i just told you that i can play with the same account on my brother’s phone but not on my phone

rigid quarry Jul 18, 2020, 1:21 PM

#

Well, thank you.

ebon tide Jul 18, 2020, 1:21 PM

#

can i use vpn?

#

for lower ping?

night cloak Jul 18, 2020, 1:22 PM

#

@maiden spoke try reinstalling the game

buoyant dirge Jul 18, 2020, 1:22 PM

#

@night cloak i read it .. so anyone can help me with it ?

maiden spoke Jul 18, 2020, 1:22 PM

#

I just did @night cloak

night cloak Jul 18, 2020, 1:22 PM

#

@ebon tide nope VPN usage is not recommended

maiden spoke Jul 18, 2020, 1:22 PM

#

And its still not there

#

Says coming soon

ebon tide Jul 18, 2020, 1:23 PM

#

@ebon tide nope VPN usage is not recommended
@night cloak sad

night cloak Jul 18, 2020, 1:23 PM

#

#questions message
@storm willow

maiden spoke Jul 18, 2020, 1:23 PM

#

@ebon tide you can use vpn but it increases the ping instead of decreasing

#

And its still not there
@maiden spoke @night cloak

night cloak Jul 18, 2020, 1:24 PM

#

@maiden spoke contact the PUBG MOBILE Indian Discord server, link in #613267301243944960

ebon tide Jul 18, 2020, 1:25 PM

#

@ebon tide you can use vpn but it increases the ping instead of decreasing
@maiden spoke what vpn can i use

maiden spoke Jul 18, 2020, 1:26 PM

#

Bruh it increase your ping

storm willow Jul 18, 2020, 1:26 PM

#

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490 @buoyant dirge

maiden spoke Jul 18, 2020, 1:26 PM

#

Makes your ping bad

heavy vortex Jul 18, 2020, 1:26 PM

#

vpn usage isn't recommended@ebon tide suspicious

ebon tide Jul 18, 2020, 1:26 PM

#

okay okay thank youu

fierce comet Jul 18, 2020, 1:32 PM

#

Hi i need help

storm flumeBOT Jul 18, 2020, 1:33 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @fierce comet. Remember to read through #faq before asking questions in the support channels.

#

Use of unauthorized third-party software or methods, @fierce comet, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Jul 18, 2020, 1:35 PM

#

@umbral oak report that page to Facebook

elfin canopy Jul 18, 2020, 1:35 PM

#

@fierce comet using gfx tools leads to account suspension.

outer bloom Jul 18, 2020, 1:36 PM

#

Hello there, I am from the website HotGameReviews.com and I want to ask why the game allows so much hacking to occur without much action put into place to prevent this

fierce comet Jul 18, 2020, 1:38 PM

#

K thx

storm flumeBOT Jul 18, 2020, 1:39 PM

#

Hello, @outer bloom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fair holly Jul 18, 2020, 1:54 PM

#

i cant login my google play account please help

spring zephyr Jul 18, 2020, 1:55 PM

#

@fair holly What does it show when you are trying to log-in?

blissful kelp Jul 18, 2020, 1:56 PM

#

@fair holly once clear the data of the play store Nd u will get it

night cloak Jul 18, 2020, 2:08 PM

#

Hello

#

Aditya

buoyant dirge Jul 18, 2020, 2:08 PM

#

@storm willow i did all and my lag not fixed bro ..

wraith brook Jul 18, 2020, 2:08 PM

#

@night cloak Not a place for hello hi , my boy

night cloak Jul 18, 2020, 2:08 PM

#

@wraith brook זד

#

I donn duu spik inglish

#

Me spansh

desert marten Jul 18, 2020, 2:10 PM

#

@lime juniper

The official PMCO tournament is full of pirates. Has the security team woke up or is it still asleep?

night cloak Jul 18, 2020, 2:10 PM

#

@desert marten u are pretty xd

#

NOW BYE

buoyant dirge Jul 18, 2020, 2:10 PM

#

6.19GB size in my phone ,,, >.?i don't care but why i got lag ? @night cloak @storm willow @storm willow

polar marshBOT Jul 18, 2020, 2:14 PM

#

@simple sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Jul 18, 2020, 2:15 PM

#

@buoyant dirge because your device is too old and can’t handle the game. Upgrade your device.

buoyant dirge Jul 18, 2020, 2:17 PM

#

@storm willow really brother ?
Iphone 7 Plus 128 G RAM 3 CPU A10 ? this can't handle this game ?

distant pawn Jul 18, 2020, 2:22 PM

#

Are asia server now fixing?

alpine brook Jul 18, 2020, 2:26 PM

#

Is there any problem if i use a dns changer?

📎 Screenshot_20200718-202537_DnsChanger.jpg 📎 Screenshot_20200718-202555_DnsChanger.jpg

dull cove Jul 18, 2020, 2:31 PM

#

if u have connection problem, then u can.. as state in #faq 4.5 @alpine brook

night cloak Jul 18, 2020, 2:35 PM

#

Pubg this season = Hacker gaming

#

We can't play

#

True

supple flicker Jul 18, 2020, 2:44 PM

#

why high ping Asia

white steeple Jul 18, 2020, 2:44 PM

#

@night cloak also too many bugs...
1.friend list bug
2.TDM enemies vanished bug
3. While Spectating odd character movement bug

#

Specifically Asia and middle East server full of cheaters....

night cloak Jul 18, 2020, 2:48 PM

#

you can report bugs in #old . as for friend list bug, its a known bug and dev is still looking into it and try to fix it. if u encounter any cheater, do report them in game or in #cheater-reports with evidence attachment . @white steeple

lime dove Jul 18, 2020, 2:49 PM

#

@night cloak need some help

night cloak Jul 18, 2020, 2:50 PM

#

Yes?Pls state your question/problem. @lime dove

supple flicker Jul 18, 2020, 2:50 PM

#

why asia high ping

night cloak Jul 18, 2020, 2:50 PM

#

try to check your internet connection. @supple flicker

#

are u using mobile data or wifi ?

lime dove Jul 18, 2020, 2:52 PM

#

@night cloak when i connect my wifi i am not able to trun on voice its say please wait and i cant even hear my team mates from last 20 days i facing this and if i connect my mobile data all is working fine.

night cloak Jul 18, 2020, 2:53 PM

#

@buoyant dirge lag doesn't depend on size of your phone. But I don't really know how it works on iOS. So I guess storm can answer better.

#

@lime dove maybe it's your wifi issue. did u try restarting the router ?

buoyant dirge Jul 18, 2020, 2:55 PM

#

@night cloak fix this ./ ?

📎 110126439_330901351244223_3127132777255432376_n.jpg

night cloak Jul 18, 2020, 2:55 PM

#

@buoyant dirge #old

lime dove Jul 18, 2020, 2:55 PM

#

@night cloak yes i did all need full and even i told my wifi provider to change the wifi box still same problem

night cloak Jul 18, 2020, 2:56 PM

#

It's your internet. It also shows that to me sometimes when my connection is not stable,@buoyant dirge .

polar marshBOT Jul 18, 2020, 2:58 PM

#

@thick summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frosty marlin Jul 18, 2020, 2:59 PM

#

@elfin canopy yooo mav it is legal to cheat in bonus challenge get 25 kills first place just for redeem UC? I have a guy recorded Aimlock Walls and No recoil

night cloak Jul 18, 2020, 3:00 PM

#

Using of cheat is not allowed anywhere in the game. @frosty marlin

vagrant forum Jul 18, 2020, 3:00 PM

#

Pleade report them in #cheater-reports, @frosty marlin.

frosty marlin Jul 18, 2020, 3:01 PM

#

Channel it’s read only

vagrant forum Jul 18, 2020, 3:01 PM

#

It'll be opened again soon, but you need to be level 10 here on the server in order to post on that channel.

frosty marlin Jul 18, 2020, 3:01 PM

#

This thing it’s unbelievable

lime dove Jul 18, 2020, 3:02 PM

#

@night cloak waiting

fair holly Jul 18, 2020, 3:02 PM

#

@fair holly What does it show when you are trying to log-in?
@spring zephyr it doesnt connected takes time

#

@fair holly once clear the data of the play store Nd u will get it
@blissful kelp ok bro

night cloak Jul 18, 2020, 3:03 PM

#

@lime dove well, does everything else except your mic work well ? No lags or something ?

lime dove Jul 18, 2020, 3:04 PM

#

@night cloak no problem with anything just mic problem

#

📎 image0.png

#

@night cloak even i have send a mail still no reply

storm flumeBOT Jul 18, 2020, 3:06 PM

#

Hello, @frosty marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 18, 2020, 3:06 PM

#

You can't talk with anyone in game,@lime dove ?

red thistle Jul 18, 2020, 3:06 PM

#

I have a proof of hacker in pmco

night cloak Jul 18, 2020, 3:07 PM

#

@red thistle #cheater-reports

lime dove Jul 18, 2020, 3:07 PM

#

@night cloak no when i m connected to wifi

night cloak Jul 18, 2020, 3:07 PM

#

Send the evidence to the Team via PUBGMOBILE_ESPORT@tencentgames.com,@red thistle .

#

@lime dove since when you are facing the issue?

red thistle Jul 18, 2020, 3:08 PM

#

Website?

lime dove Jul 18, 2020, 3:08 PM

#

@night cloak from almost 20 days

#

before it was working all good

night cloak Jul 18, 2020, 3:09 PM

#

It's email for reporting cheaters from PMCO,@red thistle .

lime dove Jul 18, 2020, 3:11 PM

#

@night cloak Please let me know how i can solve this i face to much problem to stream on youtube

night cloak Jul 18, 2020, 3:12 PM

#

That can be your WiFi issue. Did you contact our service provider?@lime dove

lime dove Jul 18, 2020, 3:12 PM

#

@night cloak Yes i did even i changed my wife box but still its same problem

devout glen Jul 18, 2020, 3:12 PM

#

This is the best update! Especially for the top 500 conqueror players)👌 👍

night cloak Jul 18, 2020, 3:13 PM

#

wife box?😂

lime dove Jul 18, 2020, 3:13 PM

#

@night cloak ya Wifi Di-vice

night cloak Jul 18, 2020, 3:14 PM

#

Did you try restarting the router or something?@lime dove

vagrant forum Jul 18, 2020, 3:14 PM

#

You can try using discord voice chat as a temporary alternative to the in-game vc

lime dove Jul 18, 2020, 3:14 PM

#

@night cloak Yes i have done all needfull

night cloak Jul 18, 2020, 3:15 PM

#

I don't think it's the game problem or your phone problem since it work well on mobile data tho.

#

^

lime dove Jul 18, 2020, 3:16 PM

#

Ther is no wifi problem also

#

so what i can do can u pls tell me

red thistle Jul 18, 2020, 3:17 PM

#

@night cloak

📎 Screenshot_20200718_204638.jpg

#

Is that okay?

night cloak Jul 18, 2020, 3:17 PM

#

@red thistle provide the user id / name ?

red thistle Jul 18, 2020, 3:18 PM

#

Ok wait

night cloak Jul 18, 2020, 3:18 PM

#

@lime dove For now you can report it in #old with your in game ID and device name.

onyx slate Jul 18, 2020, 3:19 PM

#

Hi

lime dove Jul 18, 2020, 3:19 PM

#

done that also

onyx slate Jul 18, 2020, 3:20 PM

#

Sir i want to report a mobile hacker i also have video of his playing

spring zephyr Jul 18, 2020, 3:21 PM

#

Hello, @onyx slate !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

onyx slate Jul 18, 2020, 3:21 PM

#

I dont have permission to report channel

distant pawn Jul 18, 2020, 3:23 PM

#

@spring zephyr are they fixing asia server?

bold siren Jul 18, 2020, 3:23 PM

#

You have to get to level 10 by chatting in the server, @onyx slate.

night cloak Jul 18, 2020, 3:23 PM

#

@onyx slate you can also submit it to the link provided above.

distant pawn Jul 18, 2020, 3:23 PM

#

Are they fixing asia server because asia is so lag

onyx slate Jul 18, 2020, 3:24 PM

#

@night cloak thank you sir for your support.is email sending is efficient ?

distant pawn Jul 18, 2020, 3:25 PM

#

Do you know what is the problem in asia server? @night cloak

night cloak Jul 18, 2020, 3:25 PM

#

@distant pawn try to check your internet connection ?

distant pawn Jul 18, 2020, 3:26 PM

#

There is no problem in my internet connection @night cloak

red thistle Jul 18, 2020, 3:26 PM

#

@night cloak got it

#

I have all details

#

Of that hacker

#

Just 3 mins left for my 3rd pmco match

night cloak Jul 18, 2020, 3:27 PM

#

@red thistle do provide it in the email so the support team can look into it.

spring zephyr Jul 18, 2020, 3:27 PM

#

@distant pawn Wait patiently, we have forwarded the issue.
There are many reports from your country. So, it should be quicker.
Just be patient and wait patiently.

red thistle Jul 18, 2020, 3:28 PM

#

@night cloak ok

#

Can i send that

distant pawn Jul 18, 2020, 3:28 PM

#

Do you have an exact time when it will be finished @spring zephyr ?

red thistle Jul 18, 2020, 3:28 PM

#

By my gmail?

night cloak Jul 18, 2020, 3:28 PM

#

yess you can

spring zephyr Jul 18, 2020, 3:28 PM

#

@distant pawn No.

red thistle Jul 18, 2020, 3:28 PM

#

@night cloak Ok thanks

distant pawn Jul 18, 2020, 3:29 PM

#

I wanna play the game but i cant :(

#

The problem comes when the new season starts

night cloak Jul 18, 2020, 3:30 PM

#

we're sorry for the inconvenient but please wait and be patient till it actually got fixed.

distant pawn Jul 18, 2020, 3:31 PM

#

Does the fix will me longer?

spiral berry Jul 18, 2020, 3:31 PM

#

<@&481161015728406538> why are at every season begin so many hackers and at the end not so many?

bold siren Jul 18, 2020, 3:31 PM

#

Because they get suspended.

glossy sable Jul 18, 2020, 3:32 PM

#

Please do not mention the Moderator role unless there is an emergency.

spiral berry Jul 18, 2020, 3:32 PM

#

Sorry

weak saffron Jul 18, 2020, 3:34 PM

#

i have a question but i receive sms

#

and i can't

#

send

light mulch Jul 18, 2020, 3:35 PM

#

Plz plz plz pubg fix problem with thoes people attacking your server

#

Stopping server

night cloak Jul 18, 2020, 3:37 PM

#

Why there are so many hackers in PMCO? How a team gets above 32-38 kills in a match of 54-60 players? I have witnessed many players using multiple hacks. How are we even gonna qualify? All top 30-40 teams are hackers

craggy blade Jul 18, 2020, 3:37 PM

#

@weak saffron What does it show when you try Send message

bold siren Jul 18, 2020, 3:38 PM

#

Leave your feedbacks in #old, @light mulch.

weak saffron Jul 18, 2020, 3:38 PM

#

@craggy blade if i say i think receive that

#

where i send?

craggy blade Jul 18, 2020, 3:39 PM

#

@weak saffron Can you send a screenshot of your problem or explain it in detail?

weak saffron Jul 18, 2020, 3:40 PM

#

@craggy blade i should send a question,can i send in dm?

night cloak Jul 18, 2020, 3:40 PM

#

There are no moderators in PMCO. So most of the teams are using hacks to reach qualifiers.

zenith mantle Jul 18, 2020, 3:40 PM

#

hello how can ı reports hack ?
İ have video

craggy blade Jul 18, 2020, 3:41 PM

#

Send any evidence to the Team via PUBGMOBILE_ESPORT@tencentgames.com @night cloak

maiden pecan Jul 18, 2020, 3:41 PM

#

Why cant i change regions? On my ipad its on united kingdom and on my iphone its iraq

📎 image0.png

night cloak Jul 18, 2020, 3:42 PM

#

Ok thanks @craggy blade

craggy blade Jul 18, 2020, 3:42 PM

#

Welcome :)

maiden pecan Jul 18, 2020, 3:42 PM

#

All pubg tournaments have hackers i. Them 😒

ebon bear Jul 18, 2020, 3:46 PM

#

When does the crew challenge open?

silent brook Jul 18, 2020, 3:46 PM

#

Hi
This person illegally bought uc
He bought about 40000 uc
He bought 60 uc every time
I hope you take action on it

ID:5458083529
Name:آلحنآش1

tame bison Jul 18, 2020, 3:47 PM

#

<@&481161015728406538> Hello Sir, It has ben stated that my name is Abdullah Danish and I am from Pakistan. In game, my name is THÑDER๛DANI, with character id: 5263288604 . I have been playing since season 2 and was an ace in season 7,12 and 13. i was on level 63, I purchased royal pass for season 6 7 8 12 and 13 too. I was playing game on 16th of july 2020 as usual and opened a link by mistake from World chat which asked me to login my facebook id , i put my id information in it but realised that its some scam and closed it immediately and resumed playing like normal , but on 17th of july my( next day) my pubg id go banned as it said that som bugs or third party has been used , my pubg id is linked with my facebook id which got hacked due to opening up that link and when i reported it to facebook, it got locked temporarily, now i have come to know that someone has hacked my pubg id , changed my profile picture and has ben paying using it. Kindly help me out recovering my pubg id as its my only id and i have putt much of my time and effort in reaching to this stage . please help me . Waiting for your kind response, Thankyou.

glossy sable Jul 18, 2020, 3:47 PM

#

Nice story.

zenith mantle Jul 18, 2020, 3:47 PM

#

hello how can ı reports hack ?
İ have video

polar marshBOT Jul 18, 2020, 3:47 PM

#

@tame bison:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable Jul 18, 2020, 3:48 PM

#

huh

zenith mantle Jul 18, 2020, 3:50 PM

#

hello how can ı reports hack ?
İ have video

livid locust Jul 18, 2020, 3:51 PM

#

Noticed that the activity point distribution changed. How did it change, exactly?

night cloak Jul 18, 2020, 3:52 PM

#

Report them via in-game,@zenith mantle Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

Additionally, Rare users[MEE6 Level 10] and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

silent acorn Jul 18, 2020, 3:53 PM

#

When it'll be released?

📎 image0.png

rose fern Jul 18, 2020, 3:58 PM

#

asia server are getting high ping. I used to play with 80 to 120ms before the update but now Im getting 400 to 600ms. Please fix it.
Ps. Tried to repair routine but it didn't work.
Pps. Network signal is working just fine.

heavy vortex Jul 18, 2020, 4:00 PM

#

@silent acorn you know that whenever a new upgradeable skin comes in workshop it's event comes late.. so why asking this time

vagrant forum Jul 18, 2020, 4:00 PM

#

Report the issue through in-game report system and through #old, many players have complained about it recently so I'm sure they will be looking into it soon, @rose fern.

rose fern Jul 18, 2020, 4:00 PM

#

@vagrant forum thank you.

static turret Jul 18, 2020, 4:05 PM

#

cheater ID : 577887388 ingame name : 『KAR』باش

📎 video0.mp4

storm flumeBOT Jul 18, 2020, 4:05 PM

#

Please do not use any other language aside from English in this channel, @static turret. Refer to #613267301243944960 for language channels.

#

Hello, @static turret!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

summer osprey Jul 18, 2020, 4:07 PM

#

So when yall gone fix the problem only android that the screen jerks off cause everytime I move or press the fire button it jerks off or doesn't do anything

weak saffron Jul 18, 2020, 4:09 PM

#

can i ask question in dm?because i receive one sms

maiden spoke Jul 18, 2020, 4:09 PM

#

@maiden spoke contact the PUBG MOBILE Indian Discord server, link in #613267301243944960
@night cloak bro no one replied till now. The support channel is dead there

weak saffron Jul 18, 2020, 4:10 PM

#

@night cloak

night cloak Jul 18, 2020, 4:10 PM

#

@summer osprey Do a screen recording of that issue and post it in #old

#

@maiden spoke wait for a while, they'll reply you.

#

@weak saffron yes

weak saffron Jul 18, 2020, 4:11 PM

#

can i send in dm?

#

direct massage

night cloak Jul 18, 2020, 4:11 PM

#

yeah

maiden spoke Jul 18, 2020, 4:12 PM

#

@maiden spoke wait for a while, they'll reply you.
@night cloak i can tell that something is wrong with my device. But I can’t figure it out. I have tried everything except restoring my phone

elfin loom Jul 18, 2020, 4:13 PM

#

this guy is hacking guys, he uses auto aim. He also knew my exact location and 1 shot me

📎 Snapshot_20200718181311.png

#

the opponent

weak saffron Jul 18, 2020, 4:13 PM

#

@night cloak check dm

silent acorn Jul 18, 2020, 4:14 PM

#

@heavy vortex I'm asking staff members, none of your business.

native gate Jul 18, 2020, 4:14 PM

#

this guy is hacking guys, he uses auto aim. He also knew my exact location and 1 shot me
@elfin loom what was yr helmet level

elfin loom Jul 18, 2020, 4:14 PM

#

level 2

#

and it was gone instantly

native gate Jul 18, 2020, 4:14 PM

#

level 2
@elfin loom did he use awm

elfin loom Jul 18, 2020, 4:14 PM

#

no m7

#

he was close combat range

vagrant forum Jul 18, 2020, 4:15 PM

#

@elfin loom report him in-game, and in case you have video evidence then post it in #cheater-reports when it opens.

elfin loom Jul 18, 2020, 4:15 PM

#

I couldn't record because they were coming up to me, however I did report him in-game.

vagrant forum Jul 18, 2020, 4:15 PM

#

Then your job is done.

elfin loom Jul 18, 2020, 4:15 PM

#

👌

storm flumeBOT Jul 18, 2020, 4:16 PM

#

Hello, @elfin loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

native gate Jul 18, 2020, 4:16 PM

#

👌
@elfin loom m7 bullet can penetrate a level 2 helm with full durability

karmic trench Jul 18, 2020, 4:16 PM

#

My gyro glitches and moves automatically after every 5-10 minutes

placid hound Jul 18, 2020, 4:16 PM

#

@vagrant forum

elfin loom Jul 18, 2020, 4:17 PM

#

yeah but the dude is getting all headshots

native gate Jul 18, 2020, 4:17 PM

#

pro like me

faint steppe Jul 18, 2020, 4:17 PM

#

@karmic trench Do a routine repair

elfin loom Jul 18, 2020, 4:17 PM

#

no seriously, even through smokes

#

he knows where we are and auto-aims

placid hound Jul 18, 2020, 4:18 PM

#

Hello

#

I need help

storm flumeBOT Jul 18, 2020, 4:18 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @placid hound. Remember to read through #faq before asking questions in the support channels.

native gate Jul 18, 2020, 4:18 PM

#

switch to fpp , u can see through smoke

faint steppe Jul 18, 2020, 4:18 PM

#

@placid hound State your issue

spring zephyr Jul 18, 2020, 4:18 PM

#

@elfin loom Report them in-game if you think that they are using cheats,

placid hound Jul 18, 2020, 4:18 PM

#

My pubg id is hack

karmic trench Jul 18, 2020, 4:18 PM

#

@faint steppe that didn't work i did it

spring zephyr Jul 18, 2020, 4:18 PM

#

@placid hound Can you still access it?

karmic trench Jul 18, 2020, 4:19 PM

#

Tried reinstalling too

spring zephyr Jul 18, 2020, 4:19 PM

#

@karmic trench Please explain your issue in detail.

placid hound Jul 18, 2020, 4:19 PM

#

Yes i have fb access

storm flumeBOT Jul 18, 2020, 4:19 PM

#

Please refer to subpoint 2.5 in #faq for further information, @placid hound. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin loom Jul 18, 2020, 4:19 PM

#

Really fpp can see through smokes? Alright, but still the aiming isn't normal at all.

Already done reporting in-game.

#

his aiming from long range getting headshots lol

spring zephyr Jul 18, 2020, 4:19 PM

#

@elfin loom Now, you can move to a discussion channel for further conversations GWloopyGok

faint steppe Jul 18, 2020, 4:19 PM

#

@karmic trench Turn off your gyro and turn it back on

karmic trench Jul 18, 2020, 4:19 PM

#

@spring zephyr after every 5 min my gyro moves automatically (even when i dont tilt phone) i have to restart to fix but it again happens after 5min

elfin loom Jul 18, 2020, 4:19 PM

#

👍

placid hound Jul 18, 2020, 4:20 PM

#

Hacker add play games and email via linked account in my pubg account

#

What i can do

#

Please help

spring zephyr Jul 18, 2020, 4:22 PM

#

@placid hound Check #faq 2.5 and follow the steps to unlink the hacker's account.

#

@karmic trench If repairing/reinstalling didn't fix it, can you provide a small clip of it happening?

karmic trench Jul 18, 2020, 4:23 PM

#

@spring zephyr i will send in 5-10min fine?

placid hound Jul 18, 2020, 4:24 PM

#

I want to recover my pubg account it can be possible

#

📎 Screenshot_20200717-133254_PUBG_MOBILE.jpg

#

This is my if

#

Id

storm flumeBOT Jul 18, 2020, 4:24 PM

#

Please refer to subpoint 2.5 in #faq for further information, @placid hound. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

placid hound Jul 18, 2020, 4:25 PM

#

Please help

spring zephyr Jul 18, 2020, 4:26 PM

#

@placid hound It would be better if you would stop ignoring the answer GWsetmyxPeepoWeird

#

Please refer to subpoint 2.5 in #faq for further information
@placid hound ^

placid hound Jul 18, 2020, 4:26 PM

#

Ok

#

Dear Sir,
My Pubg Mobile Account is hacked and hacker is add google play games, email linked via in my pubg mobile account what should i can do please recover my pubg mobile account as soon as possible please help me first hacker hack my facebook account then they add his google play games and email via account to my id please recover my pubg mobile account i only have fb access which is hacker hacked and add play games and email via account by unlink my second google play account please recover my pubg mobile account as soon as possible please reply me fast.

Thank You

feral knoll Jul 18, 2020, 4:29 PM

#

@placid hound do you still have access to your account?

maiden elbow Jul 18, 2020, 4:29 PM

#

G

spring zephyr Jul 18, 2020, 4:30 PM

#

Again you ignored the answer GWsetmyxPeepoWeird

placid hound Jul 18, 2020, 4:30 PM

#

Only one and the second one is linked by hacker

vagrant forum Jul 18, 2020, 4:30 PM

#

You have already been answer multiple times above, @placid hound

feral knoll Jul 18, 2020, 4:30 PM

#

@spring zephyr thats wrong answer huh

vagrant forum Jul 18, 2020, 4:30 PM

#

Please read it stop sending it again.

placid hound Jul 18, 2020, 4:30 PM

#

I want help

spring zephyr Jul 18, 2020, 4:31 PM

#

@placid hound Contact in-game customer service, only they can help you with this. Refer to #faq 2.5

karmic trench Jul 18, 2020, 4:31 PM

#

@spring zephyr ok so i repaired the game and its not happening now thankyou

vagrant forum Jul 18, 2020, 4:31 PM

#

You have been told the way to recover it, whatever you do ahead is up to you. Just refer to #faq 2.5

placid hound Jul 18, 2020, 4:32 PM

#

In game support is not giving reply faat

#

Fast

dusk tulip Jul 18, 2020, 4:32 PM

#

Hey i cannot see the bonus challenge redeem shop is it a glitch

#

I have restarted but mo use

vagrant forum Jul 18, 2020, 4:33 PM

#

You have to be patient and wait, @placid hound.

dusk tulip Jul 18, 2020, 4:33 PM

#

No use

#

Sorry😅> You have to be patient and wait, @placid hound.
@vagrant forum

placid hound Jul 18, 2020, 4:33 PM

#

Ok my id can be recovered

vagrant forum Jul 18, 2020, 4:33 PM

#

It is glitched for now, you can't really do anything about it. It will be fixed soon. @dusk tulip

dusk tulip Jul 18, 2020, 4:34 PM

#

Ok thank s can you tell me a time pls

placid hound Jul 18, 2020, 4:34 PM

#

After my account recover my old account overwritten on new account

vagrant forum Jul 18, 2020, 4:34 PM

#

I'm sorry I cannot provide you with an estimated time.

dusk tulip Jul 18, 2020, 4:34 PM

#

Ok, alright

placid hound Jul 18, 2020, 4:35 PM

#

Give ans

night cloak Jul 18, 2020, 4:35 PM

#

@placid hound wdym by that ?

placid hound Jul 18, 2020, 4:37 PM

#

What about my old access after recover my account my old id is opened in new account

frank cave Jul 18, 2020, 4:38 PM

#

I shipped Bugi 770, I shipped the cisun 600, 120, and Rb 13, which means 210 with me.

spring zephyr Jul 18, 2020, 4:39 PM

#

@placid hound CS will unlink the hacker's social media account from your PUBGM account if you can prove the ownership of your account.
Wait for there response.

frank cave Jul 18, 2020, 4:39 PM

#

The wrenches disappeared

spring zephyr Jul 18, 2020, 4:39 PM

#

@frank cave Can you explain your issue in detail?
I didn't get what you are trying to say.

dusk tulip Jul 18, 2020, 4:39 PM

#

CS= Counter strike?😅

placid hound Jul 18, 2020, 4:39 PM

#

How can i unlink. Unlink option is removed by pubg

frank cave Jul 18, 2020, 4:39 PM

#

📎 Screenshot_------_com.tencent.ig.jpg

spring zephyr Jul 18, 2020, 4:40 PM

#

@dusk tulip Customer server GWmiyanoDead

dusk tulip Jul 18, 2020, 4:40 PM

#

😁🙏

spring zephyr Jul 18, 2020, 4:40 PM

#

@frank cave Can you translate that to English?

#

@placid hound Already answered, wait for the response from customer service.

placid hound Jul 18, 2020, 4:41 PM

#

Ok how many days taken to recover my account

frank cave Jul 18, 2020, 4:41 PM

#

The uc has disappeared

polar marshBOT Jul 18, 2020, 4:42 PM

#

@noble creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jul 18, 2020, 4:43 PM

#

You can contact the customer service via the game settings, @frank cave. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr Jul 18, 2020, 4:43 PM

#

@placid hound It can take upto 90 days.

placid hound Jul 18, 2020, 4:44 PM

#

In 90 days my account is recovered

#

Then why pubg not giving me response

brazen notch Jul 18, 2020, 4:46 PM

#

hi

polar marshBOT Jul 18, 2020, 4:46 PM

#

@brazen notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chrome shoal Jul 18, 2020, 4:57 PM

#

can anyone tell me if there will be an option to kick out players from custom room in a live match ever? Cheaters and rule breakers needs to be kicked out by the owner of the room, we pay good money to buy advanced cards yet we have so less control over the room, specially for a streamer or tournament organizer it becomes very hard to manage, I would like to request 3 features in custom rooms-

Enable Kicking of player by admin in a live match
Enable moving of members from one team to another for admins
Mobile Only or Emulator only lobby

night cloak Jul 18, 2020, 4:58 PM

#

@chrome shoal > #old

chrome shoal Jul 18, 2020, 4:58 PM

#

Thanks @night cloak

sharp flint Jul 18, 2020, 4:59 PM

#

anyone help me with my friend has one problem that when he connected with wifi he can play but he cannot use his mic its a glitch

#

when he connected to the mobile data he can access his mic

#

what is that ?

spring zephyr Jul 18, 2020, 5:00 PM

#

@sharp flint Tell him to change his DNS, refer to #faq 4.5

crisp folio Jul 18, 2020, 5:02 PM

#

و

storm flumeBOT Jul 18, 2020, 5:02 PM

#

Please do not use any other language aside from English in this channel, @crisp folio. Refer to #613267301243944960 for language channels.

ruby oracle Jul 18, 2020, 5:05 PM

#

Fwd: My account has been hacked on Twitter and has the necessary powers to enter my account. I want to disconnect the hacked Twitter and Facebook connection. I have been disabled for a while. I want to cancel the hacked Twitter link and link it to my new Twitter account.

storm flumeBOT Jul 18, 2020, 5:05 PM

#

Please refer to subpoint 2.5 in #faq for further information, @ruby oracle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp flint Jul 18, 2020, 5:06 PM

#

what to do next can you give me in detail

#

what option i have to choose

#

I have another problem also that in between game its showing connection time out my internet is also fine and i didn't offline for so long why its happening ?

#

@spring zephyr

storm flumeBOT Jul 18, 2020, 5:11 PM

#

Please refer to subpoint 4.5 in #faq for further information, @sharp flint. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp flint Jul 18, 2020, 5:11 PM

#

The problem is when I connected the dns server i can play but when i disconnected i always have connect the app to play the game i dont want to do that bro

night cloak Jul 18, 2020, 5:12 PM

#

When the ancient egypt mode come

spring zephyr Jul 18, 2020, 5:12 PM

#

@night cloak Soon™️

night cloak Jul 18, 2020, 5:12 PM

#

@spring zephyr date

#

This month or next month

vagrant forum Jul 18, 2020, 5:13 PM

#

No specific date yet.

night cloak Jul 18, 2020, 5:13 PM

#

Ok

subtle sundial Jul 18, 2020, 5:13 PM

#

Hacker mobile

polar marshBOT Jul 18, 2020, 5:14 PM

#

@subtle sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp flint Jul 18, 2020, 5:16 PM

#

@spring zephyr it has any specific setting for this app

cedar plinth Jul 18, 2020, 5:17 PM

#

Hacker report which page

storm flumeBOT Jul 18, 2020, 5:17 PM

#

Hello, @cedar plinth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sharp flint Jul 18, 2020, 5:17 PM

#

#old

cedar plinth Jul 18, 2020, 5:17 PM

#

📎 Screenshot_20200718-224340.png

#

Auto aim to find enemy location then speed boost wall gack

#

I don't like that pubg **** players...

storm flumeBOT Jul 18, 2020, 5:24 PM

#

Hello, @cedar plinth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 18, 2020, 5:27 PM

#

I buy subscribstion prime and i dont got 300UC and many offers somebody help?

storm flumeBOT Jul 18, 2020, 5:37 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

modern stratus Jul 18, 2020, 5:44 PM

#

Pmwl east points table plzzzz

pastel heart Jul 18, 2020, 5:45 PM

#

When is library mode coming?

night cloak Jul 18, 2020, 5:48 PM

#

July 31st @pastel heart

#

@modern stratus > #pmco

tender zephyr Jul 18, 2020, 5:52 PM

#

How do I fix low volume issue in pubg?
Music and videos are loud but pubg volume is too low...I can't hear footsteps till they're very close...
It wasn't like this before

polar marshBOT Jul 18, 2020, 5:54 PM

#

@glad pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tender zephyr Jul 18, 2020, 5:54 PM

#

I need help to fix my low volume issue pls

charred abyss Jul 18, 2020, 5:56 PM

#

You have to figure out a way to change the region for eea because its so bad to be unable to change it or put same events for all regions

viral ocean Jul 18, 2020, 5:57 PM

#

@charred abyss thats the government's rule i think

night cloak Jul 18, 2020, 6:00 PM

#

How i Can delete Google play accaunt?

cedar dirge Jul 18, 2020, 6:03 PM

#

How to unlink playgames account from PUBGM

potent hemlock Jul 18, 2020, 6:03 PM

#

Guys

#

Is there a problem logging in with email and number?

frozen veldt Jul 18, 2020, 6:04 PM

#

@potent hemlock yes

potent hemlock Jul 18, 2020, 6:04 PM

#

Wtf

#

Why

frozen veldt Jul 18, 2020, 6:04 PM

#

@potent hemlock I donno but some sort of a bug

ornate anvil Jul 18, 2020, 6:07 PM

#

Why game buged?

#

Losers

#

We're admin?

#

Sicked game

tender zephyr Jul 18, 2020, 6:13 PM

#

The low volume issue pls...I need fix

night cloak Jul 18, 2020, 6:14 PM

#

Low volume.? @tender zephyr

#

Can u explain :/

#

In headphones / or in normal

tender zephyr Jul 18, 2020, 6:15 PM

#

@night cloak yes...the in-sound is suddenly too low

night cloak Jul 18, 2020, 6:15 PM

#

Try maxing the audio settings

tender zephyr Jul 18, 2020, 6:15 PM

#

@night cloak in headphones
Music and videos still loud but pubg volume is low

#

@night cloak audio volume is at highest

night cloak Jul 18, 2020, 6:16 PM

#

@tender zephyr same with in game master and * other?

#

@tender zephyr check volume in game settings

#

I have 208 headshot for north america. Im suppose to be number 16 for the region im in. But when I reach the regions section. It shows that I have 208 headshot kills but it still shows "unranked" in the rank section. And I am also above gold 5.

tender zephyr Jul 18, 2020, 6:17 PM

#

@night cloak at the highest

#

@night cloak yes

proven scaffold Jul 18, 2020, 6:20 PM

#

I have 208 headshot for north america. Im suppose to be number 16 for the region im in. But when I reach the regions section. It shows that I have 208 headshot kills but it still shows "unranked" in the rank section. And I am also above gold 5.
@night cloak
What's your exp level?

night cloak Jul 18, 2020, 6:25 PM

#

21

violet spruce Jul 18, 2020, 6:32 PM

#

@sand path

hollow garnet Jul 18, 2020, 6:35 PM

#

When is library mode coming

sand path Jul 18, 2020, 6:36 PM

#

I have 208 headshot for north america. Im suppose to be number 16 for the region im in. But when I reach the regions section. It shows that I have 208 headshot kills but it still shows "unranked" in the rank section. And I am also above gold 5.
@night cloak
It happens when the system marks you suspicious. Be patient

#

When is library mode coming
@hollow garnet
Soon

#

@sand path
@violet spruce
Yes?

#

I got your message. Wait

violet spruce Jul 18, 2020, 6:38 PM

#

ok

#

my message disappear

sand path Jul 18, 2020, 6:39 PM

#

#questions message
@violet spruce

elfin crest Jul 18, 2020, 6:50 PM

#

hello

polar marshBOT Jul 18, 2020, 6:50 PM

#

@elfin crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fluid ore Jul 18, 2020, 6:54 PM

#

My UC disappeared when I bought nothing? Is it a bug?

#

Is there a way for PUBG to check what happened to my uc?

storm willow Jul 18, 2020, 6:55 PM

#

@fluid ore contact ingame CS

storm flumeBOT Jul 18, 2020, 6:55 PM

#

You can contact the customer service via the game settings, @fluid ore. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT Jul 18, 2020, 6:57 PM

#

@gusty hare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 18, 2020, 6:58 PM

#

I can't redeem bonus challenge coins to reward. The page is not opening why?

craggy blade Jul 18, 2020, 6:58 PM

#

@night cloak Is it showing in a small screen?

night cloak Jul 18, 2020, 6:58 PM

#

Yes

craggy blade Jul 18, 2020, 6:59 PM

#

It seems to be a glitch.

night cloak Jul 18, 2020, 6:59 PM

#

But bro I can't redeem rewards

#

How can I fix it?

fluid ore Jul 18, 2020, 7:00 PM

#

This is what they said, are they gonna contact me with a follow up?

📎 image0.png

stable aurora Jul 18, 2020, 7:00 PM

#

hi, i created a clan just 2 days ago but for some reasons not ganing any exps for levelling up despite completing the clan missions, why ?

📎 Screenshot_20200719-005728_PUBG_MOBILE.jpg

#

is it because of having only 4 members ?

finite jungle Jul 18, 2020, 7:02 PM

#

Hi , pubg support?
I have problem regarding to my account in pubg, ita stolen by one of my connection in pubg friend list, please I need your help to bring my account back , please contact with me I will explain more to you.

storm flumeBOT Jul 18, 2020, 7:05 PM

#

You can contact the customer service via the game settings, @finite jungle. Refer to subpoint 5.3 in #faq for further instructions.

finite jungle Jul 18, 2020, 7:05 PM

#

Please I pay too much, and I scored most of the seasons missions from the third season

night cloak Jul 18, 2020, 7:15 PM

#

📎 Screenshot_20200719_004407_com.tencent.ig.jpg

#

I can't open the page why?

#

Any solution for this?

#

@night cloak it will be fixed soon.

#

as for now, we can't do anything. just wait till it got fixed.

#

Ok

stable aurora Jul 18, 2020, 7:31 PM

#

anyone reply to my query?

mint fjord Jul 18, 2020, 7:33 PM

#

Hi , pubgm support.
I have a problem regarding to my account in pubg, somebody unlinked my facebook from game and linked his e-mail and now I'm unable to login my account. He changed my id name,flag all. I'm working in this account for season 3 I purchased royalpass, I spend a lot of money in game but now I'm unable to play from my real id please help me.

#

Please help me out..!

minor epoch Jul 18, 2020, 7:44 PM

#

Hi guys. My Facebook account was closed by Facebook on April 11. Since my PUBG Mobile account is linked to Facebook, I have not been able to log into the account in any way up to now. Can you help me log into the account?

night cloak Jul 18, 2020, 7:45 PM

#

@mint fjord do you still have access to your pubgm account now?

minor epoch Jul 18, 2020, 7:47 PM

#

Can you help me ?

night cloak Jul 18, 2020, 7:47 PM

#

@minor epoch refer #faq 2.8

minor epoch Jul 18, 2020, 7:48 PM

#

I'm new here, I don't understand what you're saying?

#

What can I do if my guest account disappeared after updating?

fierce cairn Jul 18, 2020, 7:52 PM

#

I want a team that uses the video to report cheating in pmco turkey day

#

@night cloak

#

@blazing saddle <@&481161015728406538>

storm willow Jul 18, 2020, 7:54 PM

#

Mail to PUBGMOBILE_ESPORT@tencentgames.com @fierce cairn

tender shore Jul 18, 2020, 7:55 PM

#

hi all ,
pls make sure that report button working i had reported many ppl they Clearly cheating but they were not punished

storm willow Jul 18, 2020, 7:55 PM

#

Please use #pmco next time and avoid mentioning moderator role @fierce cairn

swift stump Jul 18, 2020, 7:57 PM

#

@Error 403

#

@HeyiamnoobYt

fathom plover Jul 18, 2020, 8:04 PM

#

This dam game!!! Fix the issue of hacckers we keep pleading. Solo NA server is filled with loads of them cuz they can get Conqueror easily. Fix this!!!!please!

storm flumeBOT Jul 18, 2020, 8:06 PM

#

Hello, @fathom plover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fair hornet Jul 18, 2020, 8:09 PM

#

📎 Screenshot_20200719_013235.jpg

#

My friend accouny hacked and showing like this when loging in

storm flumeBOT Jul 18, 2020, 8:12 PM

#

You can contact the customer service via the game settings, @fair hornet. Refer to subpoint 5.3 in #faq for further instructions.

fair hornet Jul 18, 2020, 8:12 PM

#

But bro i cant login only

#

Please any human help me fast

elfin canopy Jul 18, 2020, 8:13 PM

#

Contact customer service in-game from login screen,@fair hornet.

quick summit Jul 18, 2020, 8:13 PM

#

when will I be able to us e my gmail to log into the game

#

it hasn't worked for alsmot 2months

long saddle Jul 18, 2020, 8:15 PM

#

When will registration starts for crew challenge? Plzz reply

elfin canopy Jul 18, 2020, 8:16 PM

#

We don't have any date regarding this as of now,@long saddle.

long saddle Jul 18, 2020, 8:16 PM

#

@elfin canopy atleast mention which month

elfin canopy Jul 18, 2020, 8:17 PM

#

There's no information about it yet.

#

Could you explain it a bit more,@quick summit?

#

What does it say when you try to login using your gmail?

quick summit Jul 18, 2020, 8:19 PM

#

yes

#

so

#

when I try to link my pubm account to my gmail using ingame linking feature

#

when I enter for the code

#

it wont come and it says try later

elfin canopy Jul 18, 2020, 8:21 PM

#

You mean when you try to link email?

#

Or Google play account?

quick summit Jul 18, 2020, 8:24 PM

#

email

#

gmail is google mail lol

pure sequoia Jul 18, 2020, 8:25 PM

#

Using VPN in pubgm lead to ban?

elfin canopy Jul 18, 2020, 8:27 PM

#

Maybe try with some different mail,@quick summit?

Also feel free to post about the issue in #old. That linking method is still in testing phase, they're still working on it.

balmy warren Jul 18, 2020, 8:28 PM

#

Team I pay royal pass plus threw website and I didn't receive anything

elfin canopy Jul 18, 2020, 8:28 PM

#

We do not recommend using VPN,@pure sequoia. For further information refer to customer service in-game.

quick summit Jul 18, 2020, 8:28 PM

#

thanks

elfin canopy Jul 18, 2020, 8:28 PM

#

Which website did you use,@balmy warren?

balmy warren Jul 18, 2020, 8:29 PM

#

Pubgmobile. Com/pay

quick summit Jul 18, 2020, 8:29 PM

#

I tried to ping you but my msg disappeared

#

mav

elfin canopy Jul 18, 2020, 8:30 PM

#

The word UAZ is blacklisted to prevent spamming.

pure sequoia Jul 18, 2020, 8:30 PM

#

@elfin canopy if i don't play matches using VPN and just use it to buy skins from redeem section? It will effect?

jovial meadow Jul 18, 2020, 8:30 PM

#

where can I get uc for low price?

elfin canopy Jul 18, 2020, 8:31 PM

#

We don't recommend using VPN at all, @pure sequoia.

pure sequoia Jul 18, 2020, 8:31 PM

#

Isn't pubgm just record our gameplay?

elfin canopy Jul 18, 2020, 8:31 PM

#

You may purchase UC via in-game shop or from this site;
https://www.pubgmobile.com/pay/.

pure sequoia Jul 18, 2020, 8:31 PM

#

And not when we're in lobby?

quick summit Jul 18, 2020, 8:32 PM

#

no I put it a different way

balmy warren Jul 18, 2020, 8:32 PM

#

@elfin canopy anyhelp

quick summit Jul 18, 2020, 8:32 PM

#

yet it disappeared lol

elfin canopy Jul 18, 2020, 8:32 PM

#

@quick summit what kind of action are you talking about?

thorny berry Jul 18, 2020, 8:32 PM

#

@elfin canopy bro pubg mobile club open in server iraq is full of hacker please ban hacker pleasee !

elfin canopy Jul 18, 2020, 8:32 PM

#

Please refrain from typing UAZ

quick summit Jul 18, 2020, 8:32 PM

#

to rectify the problem caused by miscommunication

elfin canopy Jul 18, 2020, 8:32 PM

#

@thorny berry ----> #pmco.

quick summit Jul 18, 2020, 8:32 PM

#

as a statement on discord by ocho isnt doing anything

pure sequoia Jul 18, 2020, 8:33 PM

#

@elfin canopy isn't pubg just record our activities in matches and not while we're in lobby section?

elfin canopy Jul 18, 2020, 8:33 PM

#

The action taken are not disclosed to public, @quick summit.

quick summit Jul 18, 2020, 8:34 PM

#

I am aware I was referring to a statement on a more solid platform such as YouTube or ingame?

elfin canopy Jul 18, 2020, 8:34 PM

#

@pure sequoia It also detects use of third party apps, gfx tools or VPN in lobby too.

quick summit Jul 18, 2020, 8:34 PM

#

so the people who dont are not on discord will stop with the span

pure sequoia Jul 18, 2020, 8:35 PM

#

@pure sequoia It also detects use of third party apps, gfx tools or VPN in lobby too.
@elfin canopy ahh shitt I'll just miss such a beautiful skin

storm flumeBOT Jul 18, 2020, 8:35 PM

#

Use of unauthorized third-party software or methods, @pure sequoia, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

elfin canopy Jul 18, 2020, 8:35 PM

#

Where did miscommunication happened, on which platform, @quick summit?

Discord, I believe. They did what seemed necessary.

balmy warren Jul 18, 2020, 8:36 PM

#

@elfin canopy any help regarding my payment please

storm flumeBOT Jul 18, 2020, 8:36 PM

#

You can contact the customer service via the game settings, @balmy warren. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT Jul 18, 2020, 8:42 PM

#

@obtuse oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure sequoia Jul 18, 2020, 9:12 PM

#

Using any VPN application to get rewards and other cool stuff from around the world is not a violation of PUBG Mobile Terms of Service. But, if you are using any VPN application to connect to other side of the World to play matches and getting matched with people from the other regions then that will be an offense and will surely get your PUBG Mobile account banned.

#

Is it true?

short eagle Jul 18, 2020, 9:14 PM

#

using vpn is not recommended

pure sequoia Jul 18, 2020, 9:17 PM

#

Not recommended if we play matches with VPN on? Not for buying skins and rewards right?

short eagle Jul 18, 2020, 9:18 PM

#

it isn't recommended for both

pure sequoia Jul 18, 2020, 9:19 PM

#

But i speaked to one of the official moderator of pudgm subreddit and he said "The use of a VPN is not a violation of the PUBG Mobile Terms of Service. However he mentioned NEVER to play while being on a VPN as it might trigger the use of a Third Party Application Ban."

glossy sable Jul 18, 2020, 9:21 PM

#

Use it as your own risk.

pure sequoia Jul 18, 2020, 9:23 PM

#

@glossy sable pls confirm weather i can use VPN or not? And if not then why?

glossy sable Jul 18, 2020, 9:25 PM

#

Official answer by Error 403, Community Team member and community manager:

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
That is more accurate than any moderator, Discord or Reddit.

#

Please refrain from asking that here, @rotund mantle. Read #613267301243944960. Next time will be a mute.

storm flumeBOT Jul 18, 2020, 9:26 PM

#

dynoSuccess PORTOR#3839 has been warned., You have been verbally warned twice already: Do not beg for UC here.

fleet goblet Jul 18, 2020, 9:27 PM

#

Hi

night cloak Jul 18, 2020, 9:27 PM

#

I can’t post a link here?

fleet goblet Jul 18, 2020, 9:27 PM

#

I want to help

polar marshBOT Jul 18, 2020, 9:28 PM

#

@fleet goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure sequoia Jul 18, 2020, 9:29 PM

#

Official answer by Error 403, Community Team member and community manager:
That is more accurate than any moderator, Discord or Reddit.
@glossy sable that's the same reply i got when i asked this question 1 year back! Pls be more specific with your replies

short eagle Jul 18, 2020, 9:29 PM

#

@night cloak what is it about?

night cloak Jul 18, 2020, 9:30 PM

#

It’s about a hacker in PMCO

#

Proof and his Id are both in the link

#

@short eagle

glossy sable Jul 18, 2020, 9:30 PM

#

Well, the answer didn't change, @pure sequoia.

night cloak Jul 18, 2020, 9:31 PM

#

what is the level requirement to be ranked in your region?

glossy sable Jul 18, 2020, 9:31 PM

#

We do not recommend using VPN, so use it at your own risk.

polar marshBOT Jul 18, 2020, 9:31 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure sequoia Jul 18, 2020, 9:31 PM

#

Ig mods are here just for management purpose, so how can we connect with the devs for technical related queries?

#

@rotund mantle why are you posting it here?

night cloak Jul 18, 2020, 9:32 PM

#

whats the level requirement to be ranked in your region?

rotund mantle Jul 18, 2020, 9:33 PM

#

@pure sequoia any problem 🤔🤔

storm flumeBOT Jul 18, 2020, 9:34 PM

#

You can contact the customer service via the game settings, @pure sequoia. Refer to subpoint 5.3 in #faq for further instructions.

pure sequoia Jul 18, 2020, 9:34 PM

#

@rotund mantle yeah this channel is for your queries and technical support

storm flumeBOT Jul 18, 2020, 9:35 PM

#

dynoSuccess PORTOR#3839 was muted | Constantly asking for UC after 2 verbal warnings and an official warning, sharing unrelated media in support channel. Please review #613267301243944960 before chatting again.

glossy sable Jul 18, 2020, 9:36 PM

#

That is the public information, @pure sequoia. You can contact the in-game Customer Service if you want, but I doubt they would tell you more than we did.

pure sequoia Jul 18, 2020, 9:36 PM

#

Yeah i doubt too

#

Still your answer is uncleared

#

But alright thankx for the help though

shell cosmos Jul 18, 2020, 9:42 PM

#

Hi everyone

#

Pubg mobile now have lots of hack players how we can enjoying in playing pubg now ??

storm flumeBOT Jul 18, 2020, 9:45 PM

#

Hello, @shell cosmos!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

shell cosmos Jul 18, 2020, 9:47 PM

#

Check this one

📎 Screen_Record_2020-07-18-10-20-53.mp4

storm flumeBOT Jul 18, 2020, 9:56 PM

#

Hello, @shell cosmos!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

waxen otter Jul 18, 2020, 10:02 PM

#

Hello.. i have been playing pubg for a while and i signed up using my twitter account but recently i have changed my gaming device n when i tried to login with my twitter account its not working. Can u help me signing back in?

elfin canopy Jul 18, 2020, 10:08 PM

#

Hi,@waxen otter! What does it say when you try to log-in your account using Twitter?

#

In-game,@drifting jay! Using their IGN.

#

Could have reported them after you died?

#

Report option, right corner below

#

While you spectate after getting killed in-game.

night cloak Jul 18, 2020, 10:20 PM

#

Can anyone tell what's the reset time of weekly missions.

#

?

#

00:00 UTC

#

@night cloak you sure ?

silver wing Jul 18, 2020, 10:24 PM

#

📎 SVID_20200719_012136_1.mp4

random phoenix Jul 18, 2020, 10:29 PM

#

Helloo

#

Could anyone help me please ..

#

Could anyone help me please ?

slim oasis Jul 18, 2020, 10:30 PM

#

Zaaz ok

vivid merlin Jul 18, 2020, 10:35 PM

#

@random phoenix discord's voice chat overlaps game sounds, the only way to fix this is to turn up the master volume in-game or use the in-game vc.

slim oasis Jul 18, 2020, 10:35 PM

#

📎 received_2538130953164128.jpeg

night cloak Jul 18, 2020, 10:36 PM

#

@random phoenix what's up

random phoenix Jul 18, 2020, 10:36 PM

#

@vivid merlin turn up the master volume !! from where !?

vivid merlin Jul 18, 2020, 10:36 PM

#

@random phoenix go into the game setting > sound and you can turn up the volume.

random phoenix Jul 18, 2020, 10:37 PM

#

@night cloak when i play pubg while using discord ... the sound in the game is very low

vivid merlin Jul 18, 2020, 10:37 PM

#

@slim oasis what's wrong?

random phoenix Jul 18, 2020, 10:38 PM

#

@vivid merlin i did ... still very low

slim oasis Jul 18, 2020, 10:39 PM

#

@vivid merlin hacker kill me

storm flumeBOT Jul 18, 2020, 10:39 PM

#

Hello, @slim oasis!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 18, 2020, 10:39 PM

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@random phoenix Discord utilizes iPhone's built-in audio processing unit for echo cancellation and automatic gain control. As a result, you get higher quality voice with Discord on your device. Unfortunately, when you put Discord to the background to play a game, iOS reduces the audio output level of your game.

For the best experience, we recommend to use a headset. iOS still reduces your game audio output level, but you can hear both the game and your Discord buddies.

Occasionally, when joining a voice channel on Discord (your game is in the background), your game audio may get paused. If you restart the game, you should hear both Discord and the game.

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Discord is saying this

random phoenix Jul 18, 2020, 10:40 PM

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@night cloak so ... there is no way to solve this problem

night cloak Jul 18, 2020, 10:41 PM

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Try restarting

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Or maybe launch PUBG and than discord

random phoenix Jul 18, 2020, 10:42 PM

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@night cloak i did it also hhhhh

plush jungle Jul 18, 2020, 10:46 PM

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📎 Screenshot_64.png

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WTH?

storm flumeBOT Jul 18, 2020, 10:47 PM

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Please refer to subpoint 4.11 in #faq for further information, @plush jungle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

plush jungle Jul 18, 2020, 10:48 PM

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I didint understand

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anythign

swift stump Jul 18, 2020, 10:59 PM

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@ moderator

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Anyone there

uneven hatch Jul 18, 2020, 11:02 PM

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@vivid merlin i just got muted as i waa reading msgs in discord support didnt type anything or even sent a msg like wth!?

shrewd hearth Jul 18, 2020, 11:02 PM

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Hello Guys

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Any advisor here ?

vivid merlin Jul 18, 2020, 11:06 PM

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@uneven hatch sorry for the inconvenience, it is closed for all right now and will be opened soon.

uneven hatch Jul 18, 2020, 11:07 PM

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Oh ok. I thought i was muted. Happened to me a few times. Thanks for replying.

night cloak Jul 18, 2020, 11:25 PM

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@night cloak Seems like a glitch, please do report it in the #old channel.
A temporary fix if it happens again - If you will see the "Your match has finished" and you are sure that you are still in the game, then just restart your game and when you will log-in again, it should get you in the game.
@spring zephyr tried this

atomic sparrow Jul 18, 2020, 11:28 PM

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When will be crew challenge

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??

buoyant nymph Jul 18, 2020, 11:53 PM

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Yeah when is the next crew challenge

nova cloak Jul 18, 2020, 11:53 PM

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will the "badge" in our profile ever update to consecutive times we've reached a tier? or is it always going to be "1 time reached" ? for example, if i reached ace every season since season 1, will it say 14 times reached? or it starts at season 14 and so on

buoyant nymph Jul 18, 2020, 11:55 PM

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Is it just me or everyone is having trouble about high ms in Asia server

polar marshBOT Jul 18, 2020, 11:56 PM

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@sonic willow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy Jul 18, 2020, 11:58 PM

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What's your average ping in Asia server usually and now,@buoyant nymph?

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There is no date regarding crew challenge as of now, @buoyant nymph and @atomic sparrow.

buoyant nymph Jul 18, 2020, 11:59 PM

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Usually 140 yellow ping, which is good and right now its 267-300 depending on pubgm’s mood

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Or my internet’s

elfin canopy Jul 18, 2020, 11:59 PM

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What's your region,@buoyant nymph?

buoyant nymph Jul 19, 2020, 12:00 AM

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Australia QLD

elfin canopy Jul 19, 2020, 12:00 AM

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That seems reasonable, since you're playing in Asia.

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May I have your internet test results?

buoyant nymph Jul 19, 2020, 12:01 AM

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I’m using my data right now I’m not at home yet

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Lemme show you my data test

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My data is slow but my wifi at home is surely fast

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Do I have to do something to keep my ping low?

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Data result (not my wifi)

📎 image0.png

remote owl Jul 19, 2020, 12:06 AM

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Is this the place to post hacker ID’s and video proofs?

storm flumeBOT Jul 19, 2020, 12:20 AM

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Hello, @drifting jay @remote owl!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

summer brook Jul 19, 2020, 12:20 AM

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Report::::::::547967895

storm willow Jul 19, 2020, 12:21 AM

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@summer brook read above message from machete 2.0

storm flumeBOT Jul 19, 2020, 12:22 AM

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Hello, @summer brook!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

random spoke Jul 19, 2020, 12:24 AM

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Hello ! My plane doesn’t appear in the Royal Pass ranking at the beginning of games

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📎 image0.png

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📎 image0.png

night cloak Jul 19, 2020, 12:28 AM

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Hi, I am facing a problem inside the game when I restart the game all the controls change please help

storm willow Jul 19, 2020, 12:33 AM

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@random spoke Enable this ingame Settings.

📎 image0.png

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@night cloak try repairing the app once.

night cloak Jul 19, 2020, 12:34 AM

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yoh guys , anyone know when they gonna fix pubg bug like appear and disappear all things in map ?

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@storm willow I have fixed it, but the problem is still going on

storm willow Jul 19, 2020, 12:36 AM

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Try reinstalling the app, if problem persist record the issue and please post in #old with small description, char ID, region and device. @night cloak

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@night cloak emulator or mobile ?

night cloak Jul 19, 2020, 12:37 AM

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emulator