questions

[spring zephyr]

@brisk knot English please.

[plain estuary]

@spring zephyr okay brother, thanks

[night cloak]

@spring zephyr bro someone get in to my pubg id and put his facebook id how do i unlink the fb id

[brisk knot]

@spring zephyr you from?

[blazing saddle]

@night cloak Check #faq 2.5

[plain estuary]

@brisk knot okay bro, thanks

[brisk knot]

@blazing saddle Hey sir ? Any idea for CONQ rew

@plain estuary pleasure bro.

[silent torrent]

Hello. Can you help me solve a problem with my Pupg game account



[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @silent torrent. Remember to read through #faq before asking questions in the support channels.

[vapid grotto]

How do I unlink my account from Facebook because my Facebook is being used by someone else and he can access my pubg account. My account is not secured

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @vapid grotto. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pure patio]

How to fix this?

[storm flume]

You can now access #emulator-chat and #emulator-support, @pure patio. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@pure patio Ask in #emulator-support for better assistance.

[pure patio]

Okay sorry, I'm new here, Thank You

[night cloak]

@blazing saddle What should i do now brother?

[silent torrent]

My Gmail account has been stolen which I linked to my Al-Bubaji account previously and now that I have recovered it I found that my Al-Bubaji account has been linked on the Twitter platform Can you help me



[blazing saddle]

@night cloak Follow the instructions given in #faq 2.5

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @silent torrent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@brisk knot I am from India but talking in other languages is against the #613267301243944960 and use discussion for conversations.
It would be better if you would go throught the #613267301243944960 first if you haven't did that yet.

[silent torrent]

I have contacted the company through the support link, but it does not provide any help



[spring zephyr]

@silent torrent Can you explain your issue?

[warped seal]

My graphics keeps resetting when I re-open it on certain days. Auto-adjust graphics is off but it still changes. Any fix?
@warped seal

[brisk knot]

@spring zephyr ok bro

[silent torrent]

Yes, the Gmail account that I linked the BOBGY account to was stolen was stolen and when I retrieved it I found that the account was linked to the Twitter platform and now the thief can open my account via Twitter

[spring zephyr]

@warped seal What's the issue?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @silent torrent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[silent torrent]

AdiTya Please can you help me unlink Twitter from my account



[warped seal]

My graphics settings changes to Balanced-High-Classic + Shadows when I open the game most of the time but my normal setting I prefer and always change it to is Smooth-High-Colourful + no shadows. Auto-adjust graphics is always off so I want to know what is making it change

[spring zephyr]

@silent torrent Check #faq 2.5 and follow the steps.

[patent panther]

Hacker bro

Report him

[silent torrent]

Thank you

 تم التحقق بواسطة المنتدى

[storm flume]

Please do not use any other language aside from English in this channel, @silent torrent. Refer to #613267301243944960 for language channels.

[patent panther]

@hollow nexus

[storm flume]

Hello, @patent panther!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[silent torrent]

I do not speak English and I use Google Translate. Can you transfer me to an employee who speaks Arabic?



[spring zephyr]

@silent torrent You can join the MENA server to get support in Arabic
https://discord.gg/pubgm-mena

[night cloak]

Hello does anyone know if i use vpn on the random account region would it change in the main account too?

[spring zephyr]

@night cloak Usage of VPN is not recomended.

[night cloak]

Nice

Got muted again

If I say the b word it mutes me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@spring zephyr okay thank you

[stone marsh]

hi

i have problm

[storm flume]

You can now access #emulator-chat and #emulator-support, @stone marsh. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@stone marsh ---> #emulator-support.

[stone marsh]

oky

[stiff ginkgo]

@lofty patio I got a fix
Use wifi or get hotspot from someone

You have airtel sim?

[polar marsh]

@glad bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[simple geode]

Help
In Pubg Mobile Global version my Ping is constant 154
In Pubg Korean it is 20
in Beta Pubg it is 108
in speedtest it is 3

Help please

@spring zephyr

.

[spring zephyr]

@simple geode Your ping depends upon your region and your distance from the servers.

[simple geode]

in koresn why is it 20?

@spring zephyr

In korean why is my ping 20 ?

[spring zephyr]

@simple geode Probably Korean servers are near you.

[simple geode]

same servers are used in Pubg KR and Global

¯_(ツ)_/¯

[spring zephyr]

Yes, but probably the servers that you are getting matched in the Korean version are nearer to you.

[round egret]

Any news regarding conquer rewards ? Why its taking that long time

[sick stream]

Hi

[spring zephyr]

@round egret You will get those soon.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sick stream. Remember to read through #faq before asking questions in the support channels.

[silent brook]

Hi pubd mobile

This person uses a fake visa as he purchases the lowest purchase each time

ID : 5458083529

Name : آلحنآش1

[normal fulcrum]

@night cloak Hey

[upper kiln]

Dear PUBG,Please dont mix lucky Korean Version players with Global version players..They are not like us..They had very high odds of getting worth from crates

[simple geode]

any solution to fix the server i m getting ? @spring zephyr

BTW my team mates have normal Ping

only i m getting high

[runic mauve]

Still No Bonus Challenge @spring zephyr

When is it Coming
Region : India

[spring zephyr]

@runic mauve Wait patiently, you should get it soon.

[runic mauve]

Ok

[glacial shale]

Hi i have not been able to access this event since it started. I've tried repairing several times to no avial. Any fixes for this?

[night cloak]

Lot of cheaters in Duo. I met with two Duo today

I know

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sly seal]

any updates regarding conqueror rewards

[night cloak]

I can't push my rank

@glacial shale u are the autoskillz admin?

[rancid loom]

Plzz give us some +ve update on conqueror reward issues under #news 😭

[sly seal]

[polar marsh]

@torn bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@rancid loom @sly seal Keep patient, you guys will get those rewards.

[storm flume]

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[arctic bough]

We want vehicle skin in next premium crate😤

[rancid loom]

@spring zephyr its been almost 60 hours...still no new update regarding conqueror rewards 😢 plzz forward our texts to pubgm developers

[spring zephyr]

@arctic bough Feel free to give your feedbacks in the #old channel.

[supple gulch]

@rancid loom they said they are working on it check #community-news

[night cloak]

@rancid loom #news

[supple gulch]

Actually #news

[night cloak]

@spring zephyr am I the only one whose redemption center is working?

Idk peeps saying it's not opening :/

[fast night]

hi

plz tell how to pick items in pubg

[spring zephyr]

@night cloak It's working fine for me and use a discussion channel for further conversations.

[night cloak]

@fast night turn on auto pickup

It will auto pickup items

Just remember to set grenades,smokies, mollies value

[fast night]

ok thankyou

plz tell me how to jump from plane

[dull swift]

First time play?

[fast night]

@dull swift nope from s2

[dull swift]

Oh ok

[rancid loom]

@fast night go n watch youtube tutorials 😓

[tiny anchor]

can anyone help me why i get low exp point though i killed 21 ???

[sand path]

Exp are capped for a day

[tiny anchor]

why they set a limit for it ??

10K exp a day is nothing while i'm using X2 card

[fast night]

how to do fire

[olive tendon]

@fast night 🤣

[dull swift]

@fast night ._.

[olive tendon]

@fast night watch some tutorials on YouTube

[dull swift]

Watch levinho

He will teach you

[fast night]

but he does everything very fast

plz help

[night cloak]

using bugs can cause account baaaaaaan?

@spring zephyr @sand path

[spring zephyr]

@night cloak Yes.

[celest sequoia]

dear pubg mobile we love to play game but our pakistani government ban pubg in our country we use vpn to play pubg please do not ban our account

[elfin canopy]

We do not recommend using VPN,@celest sequoia.

@night cloak That depends on the severity of the offence.

[hexed jasper]

Deathcam is not working ?

Always black screen

[celest sequoia]

We do not recommend using VPN,@celest sequoia.
@elfin canopy so how to play without vpn

[elfin canopy]

Request your government to uplift the ban maybe,@celest sequoia?
Or wait for their decision on it.

@night cloak Keep an eye on in-game events.

[storm flume]

You can now access #emulator-chat and #emulator-support, @compact drum. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin canopy]

Try repairing your game,@hexed jasper.

[celest sequoia]

Fix Rendering Problem in Emulator
@lime juniper
@compact drum increase dpi to 480

[elfin canopy]

@night cloak We don't have any information regarding upcoming events. Many events are also region specific.

[obtuse sand]

Solution for voice glitch ?

Its been a whole day yet my voice glitch

[elfin canopy]

Voice glitch is known issue and the team is working on a permanent solution,@obtuse sand, Does restarting not solve this?

[obtuse sand]

No i tried restarting but it doesn't work

Is there a temporary fix atleast?

@elfin canopy

[jovial wolf]

Mods i have again encounterd the same bug that was fixed on 18.0 update but again came up with the 18.5 and still is on 19.0 it hasn't been fixed yet the bug was about the scope issue while using (Bolt action's,DMR's)
The scope shutters a bit and leaves the pixels which makes harder to hit headshots. I am sure its not about gyroscope problem of my device

[elfin canopy]

@obtuse sand Try using cellular data.

[celest sequoia]

@celest sequoia Thank You So Much it's Fixed For Now!
@compact drum no problem

[elfin canopy]

@jovial wolf, could you upload a small video clip, maybe?

[jovial wolf]

@elfin canopy ok where do i send it ...

[celest sequoia]

@celest sequoia How You Know it ?
@compact drum accidentally

[elfin canopy]

Here only.

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @copper prairie. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[jovial wolf]

i can't send it it got 24 sec long

should i trim it ?
trimming might loose the whole contex of the bug

[celest sequoia]

why pubg give some permanent item

[obtuse sand]

If i try to restart using mobile datathen this happens@elfin canopy

[dawn lake]

We got our conqueror tiles

Thank u so much

😭😭

[obtuse sand]

Trying to fix one thing and screws another

[dawn lake]

😭😭

Reward glitch is fixed

[celest sequoia]

help

[slow wolf]

Kis kis ka bonus challenge open ho gya?

Mera abhi tak nhi hua

😂lol

[elfin canopy]

@jovial wolf upload it on YouTube and post the link in #old.

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761

[jovial nacelle]

i want to ask about purchasing , i should use one credit card only because when i make purchase for royal pass elite for my friend notthey make error on website

[jovial wolf]

this is the contex i was talking @elfin canopy

rolex made a video about it months aago

[icy ibex]

❤️

[elfin canopy]

@jovial wolf in #old

[storm willow]

@jovial nacelle https://www.pubgmobile.com/pay/

[jovial nacelle]

i used this web site for me

[celest sequoia]

how to get match in fpp in emulator

[jovial nacelle]

but when i make another opay it make error

[brisk knot]

@rose swan how to get this?

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[brisk knot]

@icy ibex how you got this

[obtuse sand]

Solution?

[spring zephyr]

@spring zephyr its been almost 60 hours...still no new update regarding conqueror rewards 😢 plzz forward our texts to pubgm developers
@rancid loom Check now

If you got those rewards.

[celest sequoia]

why vpn is voilation

[rancid loom]

@spring zephyr wait

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[spring zephyr]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@celest sequoia

@obtuse sand Try changing your DNS, refer to #faq 4.5
And see if it fixes it.

[rancid loom]

@spring zephyr yesssss...thnx alot brother

[elfin canopy]

@vapid grotto could you check in-game if you've the conqueror title?

[safe sinew]

hilp

[copper prairie]

😩😩😩😩

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[rancid loom]

Finally i have got my conqueror rewards 😍😍 Love u PUBGm n team

[elfin canopy]

Hey,@sly seal! Could you check in-game if you've the conqueror title?

@copper prairie, refer to subpoint 2.8 of #faq.

[spring zephyr]

@idle wagon Could you check in-game if you've the conqueror title?

[distant marten]

@elfin canopy can u plz tell me what is that vehicle skin issue ?

[primal igloo]

Hey, in my account I accidentally clicked on that I’m below 18 years

[spring zephyr]

@primal igloo You can't change it for 30 days now.
You will have to wait.

[polar marsh]

@safe sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest sequoia]

i have noly 2gb ram mobile but i still play pubg

[spring zephyr]

@distant marten Check pinned messages.

[primal igloo]

I have registered for PMCO from same account @spring zephyr

[oak canyon]

Got title guys

[rancid loom]

@spring zephyr thnx bro fr d info n ur support ...✌😍

[elfin canopy]

If you're referring to UAZ skin, you may refer to this post,@distant marten.

#news message

[night cloak]

Where can I send video of yt?

No adv.

[spring zephyr]

@night cloak Video for?

[night cloak]

of cheaters, funnest thing whatever I saw in this game

Cheaters vs cheater

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[distant marten]

Why no vehicle skin in season 14 rewards ? @elfin canopy

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[spring zephyr]

@distant marten There is, in RP crates.

[remote lake]

@polar marsh I almost used the GFX tool, because Tencent is unable to fix the issue they bundled with v.0.19 for oneplus7pro users.

[storm flume]

Use of unauthorized third-party software or methods, @remote lake, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

Please refer to subpoint 2.8 in #faq for further information, @copper prairie. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sly seal]

thanks man @spring zephyr it's done

[stuck cradle]

I can't report hacker detail in the cheater reports. When does it open

[remote lake]

@distant marten blame the Cheer park

[night cloak]

@stuck cradle weekly report :/

[distant marten]

@stuck cradle its only for level 10 chat members

[stuck cradle]

Which days does it open?

[night cloak]

One week

[stuck cradle]

Aw, how do I be lvl 10 then? Lol I recently joined this channel

[silk whale]

Conqueror bugg fixed i got my title

[stuck cradle]

Or it's appreciate for your response

[distant marten]

@stuck cradle keep chatting in #pubg-mobile once u reach lvl 10 #cheater-reports will be unlocked

[brisk comet]

Still having ping issues on Asia ,my region is Philippines. I don’t know if this is a game or my isp problem. Pubg Mobile should addressed this issue. This is your issue in our country

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[stuck cradle]

Orite tx buddy

[floral cedar]

@spring zephyr i talked to u yesterday about a problem that my friend cant send me chickens or like but i can send to him and u told me to repair my and his game but still having same problem, what can i do ?

[stuck cradle]

Is there any plan for pubg server to be in Australia? Best ping is 150 in any server.

[night cloak]

@copper prairie u have linked e-mail?

in-game

[vapid grotto]

Thanks for fixing the conqueror title

[brisk comet]

Pls fix this pubg . Can even grind anymore due to high ping

[sinful dove]

I have video to hakers kill me

[stuck cradle]

Pubgm- chat is a mess everyone asking for girl and you want me to chat there to get lvl 10? 😄

[brisk knot]

Thanks ❤️❤️

[stuck cradle]

Anurag congrat

[copper prairie]

@night cloak my linked account it’s my Facebook I link the game in
And the hacker has been broken my account Facebook Oslo

[night cloak]

U tried use forgot password on facebook?@copper prairie

[idle wagon]

@spring zephyr @spring zephyr sir no I have not conqueror titlle I cheak my mail

[night cloak]

@spring zephyr @spring zephyr sir no I have not conqueror titlle I cheak my mail
check it again in-game messages

[copper prairie]

Yeah I used that’s way but didn’t work because my account turned out@night cloak

[idle wagon]

@night cloak sir ?

[night cloak]

U need wait bro@idle wagon , someone above same issue

[ocean lodge]

Hey need a partner for fpp asia rankpush permanent any one interested dm

[stuck cradle]

Is it only way to get 7 days unlimited room card is to purchase royal pass and to get 100 to?

A can't we purchase straight away?

[night cloak]

You can't do RP missions in room

[elfin canopy]

@distant marten If you would like vehicle skins in upcoming royal pass feel free to add your feedback regarding it in #old.

[copper prairie]

@night cloak what I have to do bro can u help me

[stuck cradle]

No I mean I wanna get 7 days unlimited room card. What different options do I have for this?

[night cloak]

Yeah I used that’s way but didn’t work because my account turned out@night cloak
So ur account is doesn't alive anymore?

[idle wagon]

@HoldMyKenyér#6619 sir I got it

Thanks ❤️

Thank u so much pubg mobile❤️❤️

[night cloak]

Congrats

[copper prairie]

Yes @night cloak

[stuck cradle]

Ka boom if it's rush, I'm in. I don't like rank push lol

[night cloak]

Yes @night cloak
Send me dm message let me help

[copper prairie]

In praivet

[stuck cradle]

@night cloak can I I'm for the hacker details too?

Dm***

[night cloak]

Yeah but you too can report on the website

[ripe shuttle]

I got my tittle 😍😍

[stuck cradle]

Which website is it? Can you provide the link?

[copper prairie]

@night cloak I sent message to u bro

[night cloak]

Which website is it? Can you provide the link?
Yes, approve ur dm

I can't send link here

[stuck cradle]

Ok I.

[cerulean phoenix]

When are bonus challenges coming again?

Uhhh it shows me it didn’t

K

I’ll try again after logging out and in of the game

Wow

Good for u

I have played it twice and both times got a chicken dinner

[heavy vortex]

please move to #chat or #questions for having conversation... this channel is for in game support

[glacial gorge]

Fake classic coupon give time limited items instead of opening crate

[dull swift]

Lol free S13 ace title and conq title

[sand path]

Lol free S13 ace title and conq title
@dull swift
??

[stuck cradle]

🐔

Free? Wots dat?

[heavy vortex]

They were supposed to get only one.. now they got two

[dull swift]

I got S13 ace title as season reward bug then they gave me S13 conq title and they did not delete the S13 ace title

[heavy vortex]

good thing you told@dull swift

[sand path]

I got S13 ace title as season reward bug then they gave me S13 conq title and they did not delete the S13 ace title
@dull swift
Glad to know you got it.

[dull swift]

Thank you

[odd cave]

hey any giveaway conesent going to happen?

[frigid magnet]

Hello

My friend pubgm account got hacked

He can't open it

But someone is playing his account

[odd cave]

just tell me to change his social link like change his facebook password!

@frigid magnet

[frigid magnet]

1st his fb account got hacked

[silk whale]

Free ace title +2000 silver coins lol

[frigid magnet]

He cant access his fb account

[silk whale]

Pubg is really generous sometimes

[odd cave]

even fb account? @frigid magnet

[frigid magnet]

Yes

He was literally crying😩

[odd cave]

go to fb then click forget password!

u will get verfication code

then chage

[frigid magnet]

Hmmm

Yes

Does pubgm have a contact email?

[rare pine]

guys can anyone help me , i have problem with emulator updating download list stuck please help

[frigid magnet]

Or anywhere where we can comtact them

[heavy vortex]

wait ,a mod will be here soon to assist you@frigid magnet @rare pine

[hollow juniper]

When will we get season 13 conqueror rewards?

[olive tendon]

🥰🥰🥰🥰

[heavy vortex]

@hollow juniper you all have got

see

check again please

[hollow juniper]

When?

[heavy vortex]

see the screen shot above

[hollow juniper]

Ok wait

Lemme check

[heavy vortex]

Yes, please check

[olive tendon]

Tq u all

[dull swift]

Maybe its kinda worth waiting free extra S13 Ace title,name tag and 2000 silver

[soft minnow]

Season 13 I have conqueror frame but i did not got title of season 13 conqueror, instead this I got season 13 ace title

[hollow juniper]

Yeah got it finally

Thanks guys

😋

[sand path]

@soft minnow you IGN region and country details?

Character ID as well

[forest thunder]

Need some friends for pubg

[storm flume]

Use #activities to find other PUBG MOBILE players, @forest thunder.

[forest thunder]

Ok

[void merlin]

Merhaba

[mossy beacon]

Which graphics is the best - smooth or balanced

[rare pine]

help to fix this problem please😫

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[oblique folio]

ASIA Server High Ping.. Massive Lag and Desync that cause Massive FRAMEDROPS

[stiff ginkgo]

Yes some match fine and some match very high

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[hidden slate]

@contributor i need a help

my twitter account was hacked..please unlink twitter from my account, i have ingame link access

I am unable to play in that account he login & disturbing me

Please help me..my 2 account got scammed..

@spring zephyr

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @hidden slate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[warped seal]

Nobody has still considered helping me

[polar marsh]

@gaunt oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@copper prairie Can you still access your PUBGM account?
If no, then you will need to recover your linked social media account. Refer to #faq 2.8

[elfin canopy]

Hello,@warped seal! What's the issue?

[copper prairie]

Hi dear teams PUBG
Pleas .... my account in game has been hacked by unknown person , and I spend a lot of money in It ,I hope you can help me in this problem my ID : 5172839761 ... My account was hacked and I want to restore the account

[spring zephyr]

@copper prairie It's better to check out #faq 2.8 instead of spamming the same message over and over again.

[warped seal]

My graphics settings changes to Balanced-High-Classic + Shadows when I open the game most of the time but my normal setting I prefer and always change it to is Smooth-High-Colourful + no shadows. Auto-adjust graphics is always off so I want to know what is making it change

[lofty patio]

Indian bonus challenge rewards not responding

[mint fjord]

why the ping is always high in the Asia server ? I'm playing on wifi connection. Since I updated the game the ping is getting high.

[rugged grail]

Hello sir want to report a cheater his teaming up with enemies

I have recording as a proof

[polar marsh]

@past temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Report teaming up players via in-game report system,@rugged grail.

Contact your ISP and ask them to change your internet route,@mint fjord.

[rugged grail]

@elfin canopy already did but nothing happened

[mossy shard]

Issue with prime subscription

PLZ help

[eager jetty]

Guys please help me suddenly i purchase premium plus subscription but loding time the option show i not purchasing and show unsubscribe premium plus. but play store and email i see i subscribe. i talk gaming customar care but 24 hours latter no reply no response bro please help me you not help me my money lost with this thing you are my last chance.thats my player id:5873769102 please help me

[zinc vector]

Hello

[tawny elm]

Anyone know how to fix joystick problem?

[zinc vector]

@tawny elm no

[tawny elm]

Welp

[eager jetty]

Help me guys

[heavy vortex]

@tawny elm @zinc vector @eager jetty wait a little.. a mod will assist you soon

[tawny elm]

Okay

[obtuse sand]

Voicr glitch solution?

[night cloak]

cant login with gmail

[warm pier]

Didn't get the title and the effect of s13 conqueror

[zinc vector]

@spring zephyr i found a scammer website

[short eagle]

@warm pier you will get it soon

[heavy vortex]

@warm pier please check it again.. people have started to get it..

[spring zephyr]

@warm pier Check now. Again.

[floral cedar]

i talked to u yesterday about a problem that my friend cant send me chickens or like but i can send to him and u told me to repair my and his game but still having same problem, what can i do ? @spring zephyr

[spring zephyr]

@floral cedar HMM, seems like a bug. Put it in the #old channel. A screenshot or a small video of it happening would be better.

[floral cedar]

ok thanks @spring zephyr

[indigo storm]

When will be library mode released@spring zephyr

[spring zephyr]

@indigo storm 31st July.

[lofty patio]

Indian bonus challenge rewards is not responding why ? 😡 😡

[night cloak]

@spring zephyr

[sand path]

@lofty patio please open in landscape mode.

Use auto rotate

[night cloak]

@sand path Sir can you give me royale pass?

[sand path]

No

[night cloak]

@sand path Havent you bought royale pass?

[sand path]

No begging in this server. @night cloak

[polar marsh]

@rotund vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[atomic shore]

5219058311
5187855943
5293222551
These people play an alliance in Solo in the perspective of the first person in the North American server. They aim to sabotage the game and they want us to leave the game. We are the players in this server. We will leave the game if you do not put them to an end as soon as I also have evidence and evidence in pictures and videos.

[lofty patio]

@sand path not responding

😭 😭 😭

[sand path]

I'll report it to the Indian community team. @lofty patio

[tawny elm]

@sand path can you help me with joystick problem

[spring zephyr]

@atomic shore Report them in-game.

[atomic shore]

The games don't give him any Punishment

Because him give money 💰 to pubg mobile

[distant pawn]

Is this normal

[atomic shore]

@spring zephyr

[warm forge]

Wrong channel oof sry lol

[spring zephyr]

@atomic shore Report them in-game, they will get banned for teaming up (Starting from 1 day)

[night cloak]

Is there a way to unstuck myself I keep getting bugged in walls since today

[teal stag]

season 13 conqueror rewards fix????

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[spring zephyr]

@teal stag Check now.

[teal stag]

ohk,,

[night cloak]

I did that I asked if there is a unstuck mechanic I dont know anything about lol

[glossy charm]

Please solve mic glitch 🙏😂

[spring zephyr]

@glossy charm Are you using WiFi or Mobile data?

[glossy charm]

@spring zephyr Mobile data

Why

[vast ermine]

After signup was there an email that went out?

[glossy charm]

@spring zephyr how to fix it tell 🙏

[spring zephyr]

@glossy charm Does it happen in every match or only in some matches?

[tough trail]

ingame voice not working @spring zephyr

[spring zephyr]

@tough trail Are you using WiFi or Mobile data?

[tough trail]

i cant hear n cant speak

wifi @spring zephyr

[spring zephyr]

@tough trail Try changing your DNS, refer to #faq 4.5

[tough trail]

how to change can u tell @spring zephyr

[glossy charm]

@spring zephyr ever match during 0.19 update

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @tough trail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring zephyr]

@tough trail Try repairing your game.

[tough trail]

done 4 5 time @spring zephyr

[glossy charm]

@glossy charm please solve it we cannot fun with our friends without talking

[tawny elm]

@spring zephyr any way to fix joystick problem?

[spring zephyr]

@tawny elm Can you explain your issue?

[tawny elm]

Sure I'll send a video

[tough trail]

@spring zephyr wat to doo

[glossy charm]

@spring zephyr my friends cannot hear my VOICE

[spring zephyr]

@tough trail Read #faq 4.5 and follow the steps.

[icy forum]

My frames drop every time when I play livik and it sucks, all the other maps runs fine

[glossy charm]

@spring zephyr and please solve the friend list bug my friend are only In game it show all are offline

[rugged saddle]

Hello .. I have a problem and I want a solution to it .. My Facebook account was deactivated by Facebook by mistake .. I contacted them and the Facebook account was activated .. I linked my pupg account to the Facebook account .. Now when I enter through Facebook I see another account that I don’t know, but I know of another country and another name is not my account .. what should I do?

[tawny elm]

There ago

@spring zephyr

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @icy forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rugged saddle]

@here Hello .. I have a problem and I want a solution to it .. My Facebook account was deactivated by Facebook by mistake .. I contacted them and the Facebook account was activated .. I linked my pupg account to the Facebook account .. Now when I enter through Facebook I see another account that I don’t know, but I know of another country and another name is not my account .. what should I do?

[spring zephyr]

@glossy charm It will get fixed soon. You can enter cheer park and exit it to fix it temporarily.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @rugged saddle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[inner flax]

How do i fix server lag

[icy forum]

I can't even change my graphics its stuck on balanced bruh

[spring zephyr]

@tawny elm Have you tried repairing?

[tawny elm]

Yeah

I repaired the whole thing

And I delete the data and cache

[spring zephyr]

@inner flax Your ping depends upon your network connection and your distance from the servers.

[inner flax]

Bruh i got good pibg 2 days ago

I got 5g Network

[spring zephyr]

@tawny elm Report it in the #old channel with detailed info about it.

[inner flax]

And i live on south east asia

[spring zephyr]

@icy forum Your device?

[icy forum]

Samsung A10

[spring zephyr]

@icy forum Was it always like that?

[terse elk]

guys hello

[polar marsh]

@terse elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy charm]

@spring zephyr ok please inform ofllicals to solve this glitch because I waste 10 min for this bug

[icy forum]

The graphics stuck on balance thing or the livik Frame drop thing

@spring zephyr

[inner flax]

Im having trouble connection with the server i deleted the game and install it again and yet its still like that i have a 5g connection and i live in SEA i have good connection to the server 48 h ago

[icy forum]

5g?

[inner flax]

Yes

Ive reported this problem 5 times already

[brisk comet]

That’s 5g wifi

We have the same problem

High ping in Asia my region is Philippines

[inner flax]

Same

Eh Philippines i am too

[rigid pivot]

Hello

[brisk comet]

Pldt or converge?

[inner flax]

Converge?

[brisk comet]

You internet service provider

[inner flax]

No my wifi good

[brisk comet]

R

[inner flax]

The server is just badd

[brisk comet]

Yep

[inner flax]

Its not only me

[glossy charm]

@inner flax this game is dead bro

[brisk comet]

The server can’t handle the too much traffic

[gritty glade]

Hey, What is this? Why my friend didn't Get Conqueror Effect & conqueror Title in This Season? He Pushed Conqueror In ASIA FPP SQAUD in Just 10 Days.

[glossy charm]

@gritty glade it fix at Sunday may be in patch notes

[limpid jacinth]

Finally I received my Conqueror Rewards!

Thank u pubg team 😊

[gritty glade]

@gritty glade it fix at Sunday may be in patch notes
@glossy charm
OK THANKS

[glossy charm]

@gritty glade rolling the update in all device soon

[heavy vortex]

@gritty glade ask him to check again.. People have got that

[delicate quail]

Woohooo !! Got my Conquerer Rewards Back !! Finally . Thank you <@&639889499718942720> and Developers to sort out this issue .

[night cloak]

This guy his name PS4 raid his id 5639353476 he is using aimbot wall hacks zero recoil bullet cheats. He is top 24 Na fpp ban this guy we have reported him several times but he doesn’t get banned why ???

[inner flax]

@night cloak #cheater-reports

[safe cobalt]

playing pubg

[inner flax]

@safe cobalt #pubg-mobile

Or #chat

[safe cobalt]

@inner flax there is no file or photo option

[vale zinc]

Hello pub community I want to say if you want lesson
In TDM match your team mates kill you by grand and he/she loss your match do you have any action for his/her
I thinck you have no actions action just you want uc and Mony
This the reason some people s leaving your game
By the way great job carry on for decline resio

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@vale zinc #old

[sullen citrus]

I am unable to redeem Battle Coins @night cloak

[night cloak]

Try those after a few minutes/hours

[sullen citrus]

I have been trying since morning not getting redeemed @night cloak

[vapid grotto]

Hi, I want to unlink my account to Facebook since it has been hacked by someone. Tried to do point 2.5 in the FAQ but bot is not responding to do the next step

[vast ermine]

Any pmco staff??

[sullen citrus]

I have been trying since morning not getting redeemed @night cloak

[night cloak]

@vast ermine #pmco

[vapid grotto]

Hi, I want to unlink my account to Facebook since it has been hacked by someone. Tried to do point 2.5 in the FAQ but bot is not responding to do the next step
@S.AlMaazmi#5984 They have to close the conversation and start it again and hopefully bot can respond

[night cloak]

@sullen citrus it will be available for you later today or tomorrow

[rigid pivot]

Hello

[night cloak]

@vapid grotto start a new conversation and follow those exactly as mentioned

[rigid pivot]

Im need help

[polar marsh]

@white whale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rigid pivot. Remember to read through #faq before asking questions in the support channels.

[vapid grotto]

@night cloak I cant until they closes the conversation

[eternal hare]

Hlo pubg today i face a hacker he is using high damag on vehicle ony in 4 bullets he blasting cars please updat ur detcting system.

[cold sandal]

please help me check #old fix that

[night cloak]

wait for them to respond @vapid grotto

[dull swift]

Why the korean pubg version have better outfits than global version

[night cloak]

Those are different data base

[dull swift]

Ok

[storm flume]

Hello, @eternal hare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[cold sandal]

Rock47 check #old

[vapid grotto]

@night cloak will wait and hopefully it can be solved because they can access my account by Facebook

[rigid pivot]

I was playing solo and a person with an alliance had killed me!

[night cloak]

@cold sandal the Tencent staff's will go through that channel

[rigid pivot]

And im recrding vedio

[cold sandal]

OK

[night cloak]

report them via in game @rigid pivot

[cold sandal]

ask them to fix that plz

[ebon ember]

Guys i want to report some hackers

How can i do it

[night cloak]

@vapid grotto also try contacting the Facebook customer service

[storm flume]

Hello, @ebon ember!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rigid pivot]

report them via in game @rigid pivot
@night cloak Why not here?

[vapid grotto]

@night cloak this cant be done I have tried they dont have customer service

[night cloak]

@rigid pivot this is not the place for that

[storm flume]

Hello, @bleak scroll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rigid pivot]

But I made a video and a screenshot @night cloak

[bleak scroll]

how do i get rare role ??

[storm flume]

Your level is defined by your server activity, @bleak scroll. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[night cloak]

@rigid pivot you can provide those to in game customer service

[rigid pivot]

Ok, Thanks @night cloak

[bleak scroll]

@night cloak that guy has legit given his number in his bio saying he takes money for paid rank push , and he is a hacker

[rigid pivot]

But there are people who told me that the notification is in Discord @night cloak

[storm flume]

Hello, @bleak scroll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@rigid pivot only to report the one who uses plugins and all

[olive geode]

can nay pubg emulator admin ahelp me?

[storm flume]

You can now access #emulator-chat and #emulator-support, @olive geode. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[tough trail]

@spring zephyr its working now THANKS BRO

[tiny oak]

Hi
Ihave many links of telegram group that sells hack vip

I want to report them

[night cloak]

is UU Game Booster is Safe ?

[olive geode]

guys help me

mouse and keybord not working

[normal flint]

Hi I'm facing a bug I think . In tdm games my team and enemy team is not loading and some times it takes all 10 minutes and I am still no rendered

[night cloak]

hello how i can remove facebook account from pubg ?

[wheat birch]

Hi !!I am using ONEPLUS 7pro... The game was so good with extreme frame rate in (Balanced, HD, and HDR) , while after updating to the new version of PUBG 0.19... Extreme frame rate got removed..? Why is that,? It was all Buttery smooth before why u guys removed it now? Also I checked on one plus community, all of them having the same issue..

[night cloak]

hello i want to unlink my facebook from pubg mobile

[crisp garden]

@olive geode go to emulator support

@night cloak check 2.5 in #faq

@normal flint #old

[slate bone]

hello my account has been stolen I saved my account but there is a problem hacker has set the login with the new feature e-mail from the settings in the game how can i delete this
My id 5274410843
My nickname ๛٭DİYAR٭ッ

[soft sparrow]

@sand path ^

[slate bone]

Please help me .

[storm flume]

Hello, @proven jackal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to subpoint 2.5 in #faq for further information, @slate bone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[clear ocean]

My game keeps crashing after 5 mins of playing

[uneven badger]

I completed weapon master mission but I did not got weapon master mission pls help

[slate bone]

Please help me

[clear ocean]

Hi !!I am using ONEPLUS 7pro... The game was so good with extreme frame rate in (Balanced, HD, and HDR) , while after updating to the new version of PUBG 0.19... Extreme frame rate got removed..? Why is that,? It was all Buttery smooth before why u guys removed it now? Also I checked on one plus community, all of them having the same issue..
@wheat birch it was only removed from hdr all else are same

[slate bone]

@crisp garden please help me
hello my account has been stolen I saved my account but there is a problem hacker has set the login with the new feature e-mail from the settings in the game how can i delete this
My id 5274410843
My nickname ๛٭DİYAR٭ッ

[uneven badger]

I completed weapon master mission but I did not got weapon master mission pls help

[dull swift]

@uneven badger maybe you missed one of the weapon categories

[uneven badger]

No I completed all

[slate bone]

@soft sparrow hello my account has been stolen I saved my account but there is a problem hacker has set the login with the new feature e-mail from the settings in the game how can i delete this
My id 5274410843
My nickname ๛٭DİYAR٭ッ

[soft sparrow]

@bold siren @short eagle

[storm flume]

You can contact the customer service via the game settings, @slate bone. Refer to subpoint 5.3 in #faq for further instructions.

[uneven badger]

I completed all mission but I did not got weapon master mission pls help

[dull swift]

Nothing can be helped... maybe you can try searching youtube this will help

[uneven badger]

Ok

Tq

[dull swift]

🙂

[rancid summit]

can i unsubscribe pubgm prime plus before it expires

[dull swift]

Yes

[uneven badger]

But it is 3rd Time

[rancid summit]

Will i get rewards after unsubscribed

[dull swift]

Yes

[rancid summit]

Ok thanks

[dull swift]

When you subscribe you alr paid for 1 month reward after you unsubscribe you will cancel the payment for another month so second month you wont get the reward unless you subscribe again @rancid summit

[uneven badger]

Reply me pls

[rancid summit]

@dull swift thanks

[simple cairn]

Bruh I got -9 cuz my teammate killed me.Thats not fair

[soft sparrow]

@simple cairn did you report him?

[simple cairn]

Yes

[dull swift]

@uneven badger try repeating until you get it

[simple cairn]

Still -9

[uneven badger]

😩 😫 😩 😫

[soft sparrow]

i guess try to avoid playing with randoms? and drop feedback regarding this in #old @simple cairn .

[simple cairn]

9 is a lot to me cuz I already had -5 from losing in another match

[scenic pendant]

Help me!!
My in game speakers not working since the season started

[soft sparrow]

@uneven badger do you have any issues?

[uneven badger]

Ss

I completed weapon master mission but I did not got its 3rd time

[dull swift]

You missed some of the weapon categories theres no way they game did not record it

[uneven badger]

But I completed all 😭 😭 😭

Ok I will try one second

[dull swift]

Good luck

[uneven badger]

Tq

Can you suggest any YouTube video

[dull swift]

Just search pubg mobile how to get weapon master

[snow sky]

When is the new update coming ?

Or patch ?

[ruby brook]

@uneven badger for sniper kill use both bolt action and a DMR like mini14 sks or slr it will work than

[snow sky]

Regarding This problem

[uneven badger]

@ruby brook I used kar98

[dull swift]

@coral maple i got used to it its daily pubg mobile just need to get used to when i push conq rank there is like 4/10 match hackers

[glacial shale]

@glacial shale u are the autoskillz admin?
@night cloak autoskillz? First time im hearing about that. Sorry. Would like a fix for the event bug tho.

[polar marsh]

@unreal laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dull swift]

Hackers are just never ending in pubg mobile

Dont say that they did care

They even reduced speedhack vehicle flying flying hackers

[cobalt star]

Hey

[dull swift]

Its just aimbot auto aim headshot and vision hack

[cobalt star]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cobalt star. Remember to read through #faq before asking questions in the support channels.

[cobalt star]

My account has associated with account in Twitter but the problem this Twitter has not mine

[polar marsh]

@wicked copper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt star]

How can I remove hem

[snow sky]

Where to find email address for customer support ?

[cobalt star]

No répond bro in email

I try so hard last night

With email but no response

[snow sky]

What’s the email address ?

[cobalt star]

WERE IS Support her

No répond

Woooow

[snow sky]

What’s this email for , can they solve our problems ? [e-mail]

[polar marsh]

@humble reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt star]

Thank you pubg

[snow sky]

Somebody deleted something

😅😅😅

[cobalt star]

Just wow

[snow sky]

Now no one will respond

[cobalt star]

Répond to my question

[snow sky]

Bogus the game, crap the customer support

[cobalt star]

Hhh the costumer support has tell me to go in email

[snow sky]

Yes

[cobalt star]

And email tell me to go discord

And now

[snow sky]

And the email tells to go to customer support

[cobalt star]

Hhhhhh

[night cloak]

Whats the issue ?

[snow sky]

Chooo tiya game bhencho

[cobalt star]

We need help

Were is support

[snow sky]

Read previous questions

[night cloak]

@cobalt star what kind of help?

[cobalt star]

My account has been associated with

Another account in Twitter but the problem this Twitter not mine

[snow sky]

Already shared in social media, but pubg never responds,

[cobalt star]

How can I remove hem

[snow sky]

When unlink is available

[night cloak]

@snow sky begging in cs is not the option avoid using the word 'please'

[snow sky]

That’s how desperate I am to get my account back

[fading bloom]

plz help me when bonus challenge will open

[night cloak]

@snow sky Unlink is disabled for now it will be available soon, keep an eye on #news

[snow sky]

It’s not your time and money at stake

[cobalt star]

And me

[snow sky]

So what should I say to customer support

[night cloak]

@fading bloom bonus challenge is open you can play it

[short eagle]

@snow sky try using [e-mail]

[night cloak]

@cobalt star do you have access to your pubgm account now?

[snow sky]

@short eagle I have tried it. But since you suggested, will try again . And post the results

[foggy aspen]

why asia server is lagging?

[cobalt star]

Yes but semeon have permission to access to. My account

How can I remove hem

[fading bloom]

@night cloak i am from India but it show me coming soon

[night cloak]

@cobalt star please refer #faq 2.5 to remove hacked social media and do all the steps correctly

@fading bloom try repairing the game or clearing cache of pubgm, although bonus challenge is currently available for all the users.

[cobalt star]

How

[fading bloom]

ok bro thanks alot

[night cloak]

@cobalt star go to #faq 2.5 and refer the steps given

[cobalt star]

I linked my account with facbook and email

[hot crest]

Can I buy rate protection card??

[night cloak]

@hot crest no

[hot crest]

Ooops

[cobalt star]

You know this person ho linked my account with her Twitter everyday enter to my account and remove my friend frome list

[vapid grotto]

@cobalt star I have the same problem

[snow sky]

Same problem

But now not able to login

[cobalt star]

And Do not let me play

[night cloak]

@cobalt star i just answered your question go to #faq and refer to subpoint 2.5

[cobalt star]

In 2.5 has she said after 30 days

[fossil iris]

@snow sky like me

[vapid grotto]

@night cloak They need to close the conversation first then I can follow 2.5

[night cloak]

@cobalt star account hacked issues will take upto 90 days so you have to be patient

[cobalt star]

Nooo

I can't do that this person Do not let me play

[night cloak]

@cobalt star then we will be unable to help unless you are patient

[cobalt star]

After 30 days Could I to unlink from game this Twitter

[night cloak]

@cobalt star The customer care will unlink the hacked social media for you but you have to be patient for about 30-60 days and provide all the necessary details as mentioned in #faq 2.5

[cobalt star]

Is there another way?

[wraith brook]

My Realme narzo 10 is HEATING TODAY !
IDK why ??

[fossil iris]

@night cloak is it possible last then 30 day

[cobalt star]

Yeah

@night cloak is it possible last then 30 day
@fossil iris I'm with you

[night cloak]

@fossil iris maybe if pubg support got less issues than they can solve your problem within a few days..

[cobalt star]

The support tell me to go in email and email support tell me go in discord

And you tell me after 30 days that's impossible to last then 30 days

[night cloak]

@limpid spruce VPN usage is not recommended

You need to wait for your government to unban it

[limpid spruce]

@night cloak but I'll miss the PMCO

Tomorrow

[night cloak]

@limpid spruce I cannot help you with that, try using the #pmco

[limpid spruce]

They just Say wait patiently

[vocal hazel]

I did not get the achievement of reaching platinum v or above for 3 seasons in a row. this is my 3rd season on reaching on platinum. but i didn't get the achievement. please solve this
My ID ~ 5230554469

[dull swift]

Watch youtube

For achievements

[vocal hazel]

I did not get the achievement of reaching platinum v or above for 3 seasons in a row. this is my 3rd season on reaching on platinum. but i didn't get the achievement. please solve this
My ID ~ 5230554469

[winged echo]

Can someone tell me how i got the puppet master andy emote when i unlock its mythic outfit hat and golden mask

[mortal sand]

@dull swift hello

[dull swift]

@vocal hazel dont repeat, search youtube for tutorials

[plush kelp]

Hi , can i know when is the unlink update?

[night cloak]

No information about that@plush kelp

@winged echo the emote is not available with that outfit

[storm flume]

Please do not use any other language aside from English in this channel, @mortal sand. Refer to #613267301243944960 for language channels.

[winged echo]

@winged echo the emote is not available with that outfit
@night cloak
But why its showing its available with this outfit

[storm flume]

Please do not use any other language aside from English in this channel, @plush kelp. Refer to #613267301243944960 for language channels.

[night cloak]

Could you post a screenshot when it says that

[storm flume]

Please do not use any other language aside from English in this channel, @plush kelp. Refer to #613267301243944960 for language channels.

[night cloak]

Use English

[storm flume]

Please do not use any other language aside from English in this channel, @mortal sand. Refer to #613267301243944960 for language channels.

[plush kelp]

Who deleted my massage???? The system or you^_^?

[mortal sand]

Ok

[night cloak]

When will the account unlink feature be enabled again in pubg mobile

[cobalt star]

The Twitter has not mine how can I remove hem

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @cobalt star. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[agile anchor]

I have a friend who reached ace level in season 13. He played over five games In ace but never received his parachute. How does he get his ace parachute?

[night cloak]

@night cloak no information about that

[snow sky]

But my social media is safe now, I even have 2 FA on it. The next update will be in 30 days ?

[plush kelp]

@night cloak can i ask them to unlink my account?

[cobalt star]

This person ho use my account everyday remove my friend my senergy and the not let me play

[night cloak]

@night cloak please kindly say the developer's to enable them as soon as possible many people are in need of it.

[cobalt star]

I can't wait 30days

[night cloak]

@agile anchor do a screen recording and post it in #old

@cobalt star you need to contact in-game customer service, we Discord staff's can't help you with that.

[storm flume]

Use #activities to find other PUBG MOBILE players, @shrewd oasis.

[agile anchor]

@night cloak Thank you.

[storm flume]

You can contact the customer service via the game settings, @plush kelp. Refer to subpoint 5.3 in #faq for further instructions.

[cobalt star]

The costumer tell me go in email and email tell me go in discord

Like wow

[snow sky]

Any reply ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @snow sky. Once we do, we will publish further information in #news.

Please do not use any other language aside from English in this channel, @snow sky. Refer to #613267301243944960 for language channels.

[snow sky]

Useless

[cobalt star]

Répond

[night cloak]

@cobalt star the in-game customer service won't say that to use Discord for Account related issues

[pure dagger]

Why the bonus challenge is locked...???

[night cloak]

It will be available for you later @pure dagger

[storm flume]

You can contact the customer service via the game settings, @cobalt star. Refer to subpoint 5.3 in #faq for further instructions.

[cobalt star]

I do

[supple gulch]

New link for the beta?

[storm flume]

You can apply for the PUBG MOBILE beta program here, @supple gulch:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[supple gulch]

Oh its like that I applied way before

[true wasp]

we want erangel 2.O make it

[soft sparrow]

@true wasp yes sir

[night cloak]

If the program is currently closed, new applications will be accepted again in the future.@supple gulch

Keep an eye on #news

[true wasp]

pls make erangel 2.O and laugh it

[supple gulch]

I applied for the recent one

Last week i think hopefully i get accepted

[true wasp]

Last week i think hopefully i get accepted
@supple gulch i think also

[dull swift]

Is the erangel 2.0 linked to the ultra hd graphic?

[true wasp]

any update about sanhok or vikendi 2.O

[supple gulch]

@dull swift not exactly

[dull swift]

Ok

[supple gulch]

It has a lot of changes on the map

[dull swift]

I want ultra hd

[true wasp]

i want sanhok and Miramar 2.O

[crisp garden]

#old

[light finch]

When next update

[soft sparrow]

@true wasp Sanhok 2.0 will be released in PUBG on July 22 as a part of Season 8 update.

[true wasp]

@true wasp Sanhok 2.0 will be released in PUBG on July 22 as a part of Season 8 update.
@soft sparrow season 8??

[elfin canopy]

PUBG not PUBG MOBILE.

[soft sparrow]

oppsy

[storm flume]

We currently do not have a specific release date for the upcoming update, @light finch. Once we do, we will publish further information in #news.

[void sundial]

Hello i purchased uc in google play 660 uc amount is deducted but uc not delivered

[elfin canopy]

Contact in-game customer support for purchase related issues,@void sundial.

[void sundial]

There i m not getting reply

[polar marsh]

@viscid hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[low chasm]

Dear PUBG team
My friend unable to access my PUBGM account
Name id -sàthvíkB
No. I'd -5689230774
Due to my Facebook account was hacked and I have no access to my Facebook account so I'm not able to get into my PUBGM account.
I did not linked my PUBGM account with Google/mail & phone number.
The only account I linked was Facebook and now I don't have access to my Facebook.

So help out to log in back to my PUBGM account.

[hollow sparrow]

selam

nasilsiniz

[final storm]

Dear PUBG,
Fix the game and playable in any devices because after the update I cant even play the game while it was good before this update. This happened in emulators too those who play it in a low end pc. PLEASE FIX THIS PUBG !!!!!!

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @low chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

English,@hollow sparrow.

Could you explain your issue a bit more,@final storm?

[warped cosmos]

Guys pls i need an admin or smthng bcz i reported my issued for like a hindred times and still no reply

Like i amgoing to quit pubg cz of this

[final storm]

@elfin canopy ok

[elfin canopy]

What's the issue,@warped cosmos?

[warped cosmos]

My game size before the 0.19 update was 4.5 gb, and i didnt have any lag or drop fps, the game was so smooth, so much it was, now after this update, my reinstalled the game over 7 times becz of drop in framerate and lag, plus the game size is 2 gb only

Like really dats too much

[elfin canopy]

What device you're using,@warped cosmos?

[deep hemlock]

Can you fckn explain me why the mic glitch is still not fixed in rooms, and don’t tell me its hard blabla... its been 5months am trying to train with my team and 1 game out of 3 i got the glitch

[warped cosmos]

My device is samsung s7 edge (4g rams)

[final storm]

Whenever i enter a match, at first it runs without lag. But after minutes of playing a match, it starts lagging like a hell. I've never encountered this before this update. It was running well in the last update. BTW I'm an emulator player @elfin canopy

please fix this

[warped cosmos]

I have like 10 gbs free storagr

[storm flume]

You can now access #emulator-chat and #emulator-support, @final storm. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[final storm]

i cant even kill enemy not even a bot due to that

[elfin canopy]

Ask in #emulator-support, @final storm.

[final storm]

ok

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @warped cosmos. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[elfin canopy]

Do you face the issue in classic matches too,@deep hemlock?

[night cloak]

premium 👻 content sale
dm and add me for info

[desert marten]

@lime juniper
@

This cheater has not been banned yet. Is he the pubg game owner or what?

[warped cosmos]

@elfin canopy pls what can u say about my issue

[elfin canopy]

Refer to subpoint 4.9 of #faq, @warped cosmos.

[plush kelp]

Does anyone here contact with the customers service??

[elfin canopy]

They will be banned soon,@desert marten. As you can see in #cheater-reports many cheaters are getting banned.

What's the issue,@plush kelp?

[final storm]

@elfin canopy please ban the emulator hackers too they ruin the game

[modest ibex]

So so so so many Cheater

Its not fair every match has Cheater

[storm flume]

Hello, @modest ibex @final storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[modest ibex]

Which Xp lvl arw 10 to 20

[desert marten]

They will be banned soon,@desert marten. As you can see in #cheater-reports many cheaters are getting banned.
@elfin canopy

I hope that cheaters, who I said have been banned, are not actually banned

[final storm]

@desert marten true i think the security system of pubg is ....

[elfin canopy]

Sometimes it takes time to appear in-game but rest assured they will be banned,@desert marten.

[final storm]

i wont say word bout it

[elfin canopy]

#news message

You may refer to this message.

#news message

And this one too, the security team is working really hard to tackle the hackers.

@final storm, @modest ibex and @desert marten ^

[plush kelp]

@elfin canopy can you ask them about the dis link update? I know there is no information now but please ask them or do something

[warped cosmos]

@elfin canopy dude look, i already told u, before starting the game i clean up extra files etc...
I reinstalled the game and repaired for like 7 times i swear.
My size game is smaller than before tje update and i have too much lag in close range fights, before the update there was no update whats wrong now

There was no lag*

Like does the new update need 6gb rams

Or what?

[elfin canopy]

If you're still facing the issue after following the #faq 4.9, please post about it in #old, @warped cosmos.

[warped cosmos]

I did it yesterday and nothing happened

Everysingle day everysinglw day

I report ingame

Nothing new

Everyday i report!

[elfin canopy]

The Tencent staff reads that channel on regular basis,@warped cosmos.

We do not have any information regarding that,@plush kelp.

Keep an eye on #news :)

[warped cosmos]

@elfin canopy i didnt understand pls can u explain

[elfin canopy]

The Tencent staff reads #old channel on regular basis,@warped cosmos, they forward the most common issues and suggestions to respective team to resolve.

[warped cosmos]

OMG then, like if no others have the same issue as mine, it wont be solved??!

[shy mist]

I've been seeing the spams about it since 3 days

And I saw #news no clarification about it yet

Y?

[elfin canopy]

I'm afraid you haven't read the message by Tencent_Ocho in #news, @shy mist.

[night cloak]

Is PUBG Mobile is Chinese

[elfin canopy]

Spamming something doesn't guarantee you that the skin would be added in royal pass rewards as it is already cleared by Tencent_Ocho.

[storm willow]

This is Global Version support section @night cloak

[elfin canopy]

@night cloak ---> #chat.

[shy mist]

But y are u deleting message regarding it?

[elfin canopy]

The word UAZ is filtered to prevent spamming.

[shy mist]

@elfin canopy okay but I didn't understand WHAT OCHO Said..It's very vague ..can u sort it out..? Whether they'll add in next season or what?

[elfin canopy]

There is no news about it if it will be added in crate/spin or it is intended for next season, @shy mist.

[night cloak]

Hello sir I have an account that has been hacked and changed, but I have a Facebook account and a Google Play account but the email has been hacked

[elfin canopy]

The UAZ skin will be added later, no other public information regarding it is available.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wise copper]

Worst rp no vehicle skins and doing scams

[night cloak]

Any ideas if pubg m is going to step up their antihacks any time soon? There are clans like Q8 and QT that are hacking the EU server. Would like to play but makes no sense when you get fd up by a squad where everyone hacks.

[bitter yarrow]

Hello can you guys do something about the mic bug please so annoying trying to play competitive and I can’t communicate with my team I did a feedback twice and nothing new I still get the bug please fix this before PMCO 😒🙏🏻

[dull swift]

Yep when you open mic during game still work but you restart the game and come back the mic not working

For iphone users

[shy mist]

@elfin canopy Okay bro thnx

[dull swift]

Sometimes the mic bug is that you can hear ur teammates talking but when you talk they can’t hear

[thin jewel]

worst rp and second thing why is rename card not free like we have to pay freakin money to change our ingame name i never seen a game in which we have to pay money to change our in game name i am unable to join clans bcz if you dont put there clan tag in your name they will kick you our kindly put this in clan shop stop doing scams and looting us and you are not fixing game at least make rename card free

[dull swift]

I got this issue some time

This game its not scam, it is what it is

[thin jewel]

like you have pay money to change ingame name you think that its not a scam

[bitter yarrow]

@dull swift ye but my one is diffrent when i join game my game frezzes and then i have to restart the game and then i get mic bug cant hear them and they cant hear me

[dull swift]

If its free everyone will be changing every minute

[thin jewel]

mic bug still not fixed

[proper brook]

Hi PUBG MOBILE I want to change my name in PUBG pls help I don’t have uc also pls help

[thin jewel]

buggy glitch came again

[dull swift]

If the rename card its free they will change everytime and you wont recognise friendlist

[viral ocean]

Idk about you guys, but my mic is working fine all the time

[dull swift]

Only for iphone user not fine

Android is fine

Ios only

Mic bug

[viral ocean]

Oh

[dull swift]

@bitter yarrow exactly

[thin jewel]

@dull swift in other games your friends receive notification when you change name

[dull swift]

Thats cool if this game has that new feature

[thin jewel]

yeah at least make something free for us

[bitter yarrow]

yes is so annying im playing a tournament right now and 2 games i had mic bug

and now watting for the third

game with mic bug

[thin jewel]

and that buggy glitch is back died two times bcz of that

[dull swift]

Buggy glitch is long time bug

Just dont flip it

Drive stable

[thin jewel]

i dont care about that i think that they should make rename card free

[dull swift]

Yep mic bug annoys its like ur talking to urself

[hexed jasper]

Hi

[dull swift]

Rename card wont be free if its free every player would be changing every second

And it would be confusing

[hexed jasper]

Can i report someone who is selling accounts ?

[thin jewel]

bro put a 40 days limit

like fortnite

[dull swift]

Selling account is legal i think

Nothing wrong about it

[viral ocean]

But it isnt

Selling nor trading account, both is against their tos

[unreal karma]

it happened to me yesterday

[dull swift]

Play with hacker or third party app or hacker....

[polar marsh]

@unreal karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

We do not recommend using VPN, @placid remnant.

[sick shale]

Selling account is legal i think
@dull swift Don't spread wrong information. Selling accounts is against TOS

[placid remnant]

@elfin canopy but i want to play pubg but pubg is an in pakistan

[elfin canopy]

Wait patiently until your government's decision on it.

[placid remnant]

OK

[night cloak]

Sir I want to unlink my twitter account which have been deactivated , and want to link new. One please help

[dull swift]

Will my S13 Ace title be deleted cuz i recieved the S13 conq title

[polar marsh]

@dark leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@lime ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gloomy tusk]

helpmi

[night cloak]

@gloomy tusk whats ur issue

[elfin canopy]

I do not have any information regarding this,@dull swift, I'll update you after confirmation.

Do you still have the S13 Ace title after getting conqueror title?

[gloomy tusk]

pubg mobil render problem

[dull swift]

@elfin canopy yes

[elfin canopy]

I will update you later after getting an answer about it, @dull swift.

[dull swift]

Np

[night cloak]

Sir I want to unlink my twitter account which have been deactivated , and want to link new. One please help

[gloomy tusk]

??

[elfin canopy]

Do you play on Emulator,@gloomy tusk?

[gloomy tusk]

yes

[tepid epoch]

What is this message ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @gloomy tusk. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin canopy]

Ask in #emulator-support, @gloomy tusk

[placid remnant]

@tepid epoch it mean you have to update your pubg

[elfin canopy]

Make sure you've latest version of the game,@tepid epoch.

Reinstall the game from playstore or App store.

[tepid epoch]

I ubdate it already from 1 day 😅

[gloomy tusk]

ok

[dull swift]

@tepid epoch maybe you changed to a new device which havent been updated

[main zodiac]

When library mode will be coming to pubgm

[dull swift]

31th july?

[main zodiac]

Ok then

[tepid epoch]

I have 2 accounts
But one of it has been hacked and I send the payment receipt to customer service
Is it the reason ? @dull swift

[elfin canopy]

Account level doesn't matter if you violate PUBGM ToS, you'll receive suspension,@placid remnant.

[main zodiac]

Login the account with updated pubgm maybe

[tepid epoch]

@elfin canopy hey are u here ?

Or anyone ?

[elfin canopy]

Yes?

[night cloak]

Is there any way to clear all Facebook data and relink an I'd again, I'm using an old I'd of mine which had its Facebook disabled and I didn't tried fixing it till now, I'm using Twitter handle to log in, is there any way to remove all Facebook data connected to that account?

Thanks in advance.

[tidal dirge]

Can you help understand what happened here? Was it cheat... or glitch? I did not hear any footsteps whatsoever

[gloomy dagger]

When freind list glitch will fixed ?

[tepid epoch]

@elfin canopy okay I tried to login to my second account by twitter and I could 😅

But this account I can’t

[elfin canopy]

iPad,@tepid epoch?

[tepid epoch]

Yes

[tidal dirge]

@elfin canopy okay I tried to login to my second account by twitter and I could 😅
@tepid epoch I had this issue the whole of last season... only got fixed after S14 update...

[elfin canopy]

@tidal dirge It doesn't look like cheating to me. Death replays are somewhat glitched too. Team is still working on improving it.

[tidal dirge]

@tidal dirge It doesn't look like cheating to me. Death replays are somewhat glitched too. Team is still working on improving it.
@elfin canopy it’s not only a glitch with death replay... the guy actually teleported like that without any footsteps

[elfin canopy]

What's the other login method,@tepid epoch?

[tepid epoch]

@elfin canopy no method

[short canopy]

i got teamup duo in last zone and i was killed by 2 duos in duo macths

[tepid epoch]

It has been hacked

But I send some details

And they was checking

[elfin canopy]

Delete twitter app,
Go to settings > safari > advanced > website data > edit > remove twitter.com

Then try to log-in again,@tepid epoch.

[vagrant cloak]

Is this a glitch or real?

[elfin canopy]

Report teaming up players via in-game report system,@short canopy.