#questions

1 messages · Page 902 of 1

glacial onyx
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Better than 13

steel wing
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But S13 recap not available

glacial onyx
#

Ok

steel wing
#

@lime juniper any help?

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Or assistance

glacial onyx
#

Which server you guys play

night cloak
#

Change name to Tyler the creator

steel wing
#

@glacial onyx head to #pubg-mobile #chat this channel is only for support

glacial onyx
#

Oh ok thank for the info

night cloak
#

Ah 💩

#

Sorry

brisk knot
#

What the heck is this?

stark helm
#

Guys Pubg Mobile why till now bonus challenge is locked

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This is very very wrong

#

😡😡

#

Are it will not return

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😦

brisk knot
#

I'm season 13 conqueror and pubg gave me s13 ace? Title

stark helm
#

We will not be able to purchase RP

steel wing
#

@vivid merlin Season recap feature is disabled??

vivid merlin
#

@steel wing it is most likely disabled for the time being.

#

it will probably get unlocked soon.

brisk knot
#

My mind is totally F now

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I need answer dude

vivid merlin
#

@night cloak no information on that yet.

steel wing
#

@vivid merlin so It does unlock right

dark hinge
#

@brisk knot same i'm also s14 conqueror but pung gave me s13 ace rewards

brisk knot
#

The hell is this ?

steel wing
#

Omg what the heck

olive tendon
#

I didn't get conqueror rewards 😒 last season I reached conqueror

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I didn't get conqueror rewards 😒 last season I reached conqueror

steel wing
#

@vivid merlin ban @coarse charm

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@olive tendon restart game :)

brisk knot
#

@steel wing dude ? What happened to pubg?

snow sky
steel wing
#

@brisk knot restart game?

brisk knot
#

@steel wing not work

steel wing
#

@snow sky no update yet

clear berry
#

That frame skip problem still there lol any y'all got any news for when next fix patch gonna be out?

olive tendon
#

@steel wing I did everything😭

snow sky
#

@steel wing any idea

steel wing
#

@snow sky nope

pseudo plover
#

Season 14 soo nice 😍😍

steel wing
#

@olive tendon @brisk knot any of u played 5 matches in conqueror?

snow sky
#

If it comes in mid of the season I will not be able to complete missions

olive tendon
#

Yes I played many matches in conqueror league

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Last season I got frame

snow sky
#

@clear berry I am also waiting for it

steel wing
#

Well I dont know what else could it be

clear berry
#

Wot. My account was never suspended lol

olive tendon
#

🙄

brisk knot
#

@steel wing look that

clear berry
#

Dang you vrindin

brisk knot
#

I hold my conquerored rank for a week then I don't push to conquer or

#

I conqueror with my friend.
They got ace , crown title

steel wing
#

Wait 1 day @olive tendon @brisk knot if not fixed come back here because timezone is different and mods could be in sleep
Ex.at me is 4:19am

vivid merlin
#

contact customer service if they gave you the wrong title. @brisk knot

mild beacon
#

Hey

vivid merlin
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@olive tendon also contact customer service if they gave you the wrong title.

mild beacon
#

Can i know why I don’t get my rewards for my conquere??

steel wing
#

So Laize season recap will unlock by the time right

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@mild beacon > @olive tendon also contact customer service if they gave you the wrong title.
@vivid merlin

vivid merlin
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I dont have an estimated time on when it will be unlocked yet. @steel wing

steel wing
#

Use that instruction

brisk knot
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@vivid merlin my whole squad got the wrong title

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How to upload a video here?

mild beacon
#

@steel wing where i can contact the customer service?

vivid merlin
#

@brisk knot then give it some time and see if you get the conqueror title.

brisk knot
#

I have proof I conquerored with my 3 friends

steel wing
#

@brisk knot mate stop
She said contact costumer service

clear berry
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@brisk knot post yt link of it in #old

vivid merlin
#

most conqueror rewards dont go out right away.

steel wing
#

Ofcourse

spiral terrace
#

Can Anyone please tell can I buy Rp with 8000 AG ?

steel wing
#

Nope

vivid merlin
#

it will take time for some to get it, some others might get it before you. just be patient and see.

steel wing
#

You can win 8000 AG

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In the rp or 600 uc

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Thats ur choice

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But rp cannot be bought with AG

brisk knot
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@clear berry I don't have yt

spiral terrace
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@steel wing thanks man

mild beacon
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@vivid merlin do i must contact any one ? Or i wait

blazing saddle
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@brisk knot What is the issue?

spiral terrace
#

I was thinking of taking 8000 ag this time lol

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🤣

brisk knot
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listen bro, I conquerored with my 3 friends only my 1 friend got s13 conqueror rest others got ace and even crown got@blazing saddle

steel wing
#

@spiral terrace if you can put in extra uc for next rp why not?you can open crates for 300AG

snow sky
#

When is going to be the next patch update , @steel wing

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Please bro

blazing saddle
#

@brisk knot When did you reached conqueror tier ?

brisk knot
#

@blazing saddle season 13 second week

snow sky
#

I want my account to get fixed

steel wing
#

When is going to be the next patch update , @steel wing
@blazing saddle

fluid ore
#

Help

spiral terrace
#

@steel wing yeah bro but Only Supply crates 🤣

fluid ore
spiral terrace
#

Np Thanks for the Info Bro

steel wing
#

@fluid ore iOS?

snow sky
#

I will even pay for who can fix this issue

blazing saddle
#

Wait for a while until you get the reward. If you don't receive them at all, kindly contact the in-game support and they'll look into the matter, @brisk knot .

mild beacon
#

@brisk knot same problem

hollow pumice
fluid ore
#

Yes ios

hollow pumice
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What is this i did conq last season but no title no team effect

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Why?

blazing saddle
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@fluid ore The subscription is just for Google Play.

steel wing
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@fluid ore PUBG MOBILE did a collab with google play store so its only available for Android users

hollow pumice
#

@blazing saddle

fluid ore
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Can I go to Google plat get the subscription and still play on iOS?

blazing saddle
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@hollow pumice Wait for a while until you get the reward. If you don't receive them at all, kindly contact the in-game support and they'll look into the matter .

hollow pumice
#

Ok

brisk knot
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@blazing saddle maybe sir @lime juniper sir must take this issue serious bcoz.

blazing saddle
#

@fluid ore Yep as long as the subscription is active.

fluid ore
#

Huh

steel wing
#

He wont be able to collect rewaard?

fluid ore
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1 say no 1 say yes

blazing saddle
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But you must make the purchase and collect rewards from the Android device.

fluid ore
#

Oh

steel wing
#

Exactly :)

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You cannot collect rewards from your iOS device

blazing saddle
#

The collected rewards will still carry over if you continue with an iOS device.

grand gale
#

Why bonus challenge is still lock

fluid ore
#

Ok so but after I buy the thing I collect the reward eg the plane exclusive thing I can still see the effects etc?

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In iOS

steel wing
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@fluid ore yes but make sure to collect rewards from android device

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If you do so they will appear in the account and you can go back to iOS

blazing saddle
#

^^

steel wing
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@blazing saddle sorry for interrupting just tryna help :)

blazing saddle
#

No worries. Your help is much appreciated!

steel wing
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Ily

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Big fan bro 😅

fluid ore
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Ok so the prime reward must collect on android but the usual 20uc thing that collect Everyday can I do it on iOS?

steel wing
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Nope

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All the rewards daily or not must be collected on an android device

fluid ore
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🥶

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Ok thanks

steel wing
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@fluid ore nothing about RP subscription cannot be bought or collected as mentioned before

twin abyss
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Where is the butcher of stalber UAZ ?😑
In gallery it shows that the RP event will have it but I cant find it anywhere in the RP

steel wing
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In an iOS device*

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Is that a skin or ?
Explain @twin abyss

twin abyss
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Thats the skin for UAZ

versed helm
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What a useless royal pass this time they want only money only or what??

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😡😡

snow sky
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Yes

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Agreed

twin abyss
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Its no where not in crates not in the redeem section and not even in ranked up rewards !

random estuary
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Why can't I ever find a match in fpp squads on NA? Been happening for like 6 months. Tried uninstalling and reinstalling, using the repair button, nothing fixes it. Was Ace when this started happening last winter now I'm gold bc I can't ever play.

steel wing
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@twin abyss it should be at the crates that can be obtained thru rp crates
Or the ones you can redeem with rp points

versed helm
#

You add some useless cheer park emotes even i not played wth is this

twin abyss
#

@steel wing not there checked everything

steel wing
#

@random estuary probably there are no players?

versed helm
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You removed vehicles from the rp pass what a shame ful

median pelican
#

The uaz is in the crates

steel wing
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@twin abyss give me a min

lofty tinsel
median pelican
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Oh

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Yea

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Same

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Where is it??

twin abyss
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Yes exactly

median pelican
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Scam

twin abyss
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Am talking about this one

median pelican
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Kk

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I thought you were talking bout the other onr

twin abyss
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I think its suppose to be in the rankup rewards

median pelican
#

Yea

twin abyss
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Nope that cameo one is old

versed helm
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@lime juniper next time give your developers to feedback give some vehicles to rp rewards or game will down soon if you will continue this

median pelican
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K

versed helm
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😡😡

random estuary
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Did the entire fpp squad player base quit at the same time? This game has millions of players yet I can't get matched for 6 months, ridiculous.

median pelican
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No one usually plays fpp

exotic pecan
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I got s13 conqueror they didn't give me the prize or title

twin abyss
#

@random estuary try changing your username bro, maybe you will have the better luck nxt time

long saddle
#

When bnous challenge will unlock please help!

versed helm
#

Guys do feedback for rp 14 in every social media we need vehicle in rp in next time and this time too

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😡😡

median pelican
#

Yea

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We should spam @lime juniper

versed helm
#

This is total loot

lofty tinsel
long saddle
#

Any one please help

median pelican
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Loll

long saddle
#

Bonus challenge when will unlock

median pelican
#

The dacia is in the crates

versed helm
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Useless sticker and emotes for cheer park wth

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😡😡

lofty tinsel
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I want UAZ. I have million Dacia lol

median pelican
#

@long saddle it wil unlock in more 5 hours

random estuary
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It's rare I can even get tpp squad matches. Fpp is worse but it's still happening in both for me. Usually have to turn off auto matching just to occasionally get a match. It's infuriating considering all the time and money I've put into the game.

median pelican
#

@lofty tinsel same

long saddle
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@median pelican bro are u sure

median pelican
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Yep

twin abyss
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@lofty tinsel dude same event I want that UAZ but cant find it anywhere

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Even*

velvet cargo
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y can i not purchase uc for the battle pass

versed helm
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@lofty tinsel but that dacia looks cool also match to theme

median pelican
#

Yea

snow sky
#

Crap game, crap customer support

lofty tinsel
versed helm
#

Yes

icy ibex
random estuary
#

Yea just like every other great game, the devs become greedy af, stop listening or caring about the player base and ruin the game .

versed helm
#

Guys do feedback on rp 14 on every social media

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😡😡

median pelican
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I am not able to redeem the styling outfit

night cloak
#

@versed helm also in #old

versed helm
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On their pubgm official pages

random estuary
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I wouldn't spend another penny on pubg until they actually fix the issues instead of making 3,000 useless outfits and skins, 95% of which are trials.

snow sky
#

@versed helm already doing bro, check my twitter and instagram. The team is doesn’t even reply to their regular customer, I’m playing since season 2

steel wing
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@lofty tinsel only UAZ missing

median pelican
#

Yep

dense lintel
#

In my ios there is no option of login with email/ Phone

steel wing
#

And for everyone who is facing this issue be patient it will be fixed by the time
We all know that noone is perfect so offcourse there should be some bugs,glitches and issues which will be fixed in a short time
So please stop and be patient.

versed helm
#

@snow sky i know they want only money now 😡😡

snow sky
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@dense lintel just login as a guest and logout, you will have an option to login with email or phone

steel wing
#

@dense lintel find it in Settings>basic on top

snow sky
#

@versed helm agreed, this game doesn’t concerns privacy and security of the customers accounts.

lament pivot
#

Hey I have question I reached conqueror and I took frame conqueror but not the title and not the light

steel wing
#

Hey peoples for everyone who is facing this issue be patient it will be fixed by the time
We all know that noone is perfect so offcourse there should be some bugs,glitches and issues which will be fixed in a short time
So please stop and be patient.

snow sky
#

Even for the m416 lizard roar I had to spin it 200 times.

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My friend had to do the same too

steel wing
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@snow sky tell me why is it called a lucky spin???

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Because you have to be lucky

random estuary
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@steel wing They're more concerned with adding non essentials that no one wants than they are with fixing any issues with the actual gameplay. Why do they have so much time and money to add the millionth emote or shotgun skin and literally the thousandth useless event to win a trial outfit but not handle the things players actually care about?

steel wing
#

@random estuary you cannot tell them what to add or to do you can rate them

wraith brook
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@random estuary Post your issues in #old . That's better than complaining here.

random estuary
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@steel wing They're greedy, bottom line.

clear berry
#

Can any mod remove rp complaints and move them here from #old or our bugs just gonna be overlooked lll

random estuary
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@wraith brook I have, I've gone through every channel possible to have my issue resolved, no help received tho. Im out, later

snow sky
#

@steel wing yes I have 250 friends in my friends list, out of which 116 have spun, and their feedback was- we spun it atleast 150 times, I never heard anyone getting an upgradable skin within 20-30 spins.

wraith brook
#

@random estuary What your issue is ?

versed helm
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@random estuary same thing and thought bro do comments and feedback bro and tell others to do feedback of rp 14 in their pubgm pages in every social medias

quick cliff
#

Sry to get in the middle of something but did they remove season recap?

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I've been trying to look for it

brisk knot
#

@lament pivot dude try to post this problem in #old let developer should check the problem 🙂

steel wing
#

@snow sky then tell me why they didnt name it somehow else like unlucky spin??
You want skins spend money and if you dont then save those money

velvet cargo
#

Can some1 help?

snow sky
#

@quick cliff nope it is down in the right corner next to stats

wraith brook
#

@velvet cargo Please tell your prob

velvet cargo
#

I'll dm u the screenshot

steel wing
#

@quick cliff I have some mod said that maybe it unlocks in a matter of time :)

quick cliff
#

Ahh ok thank u!

snow sky
#

@steel wing I will spend money again on “MY” account if I will be able to login. But if issues like this arise, maybe I’ll change my decision. It’s total nonsense.

dense lintel
#

@snow sky not working

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In my ios there is no option of login with email/ Phone .....
Any Official Will tell how to fix it?

steel wing
#

Told you already

#

Its at settings>basic on top there

olive tendon
#

Sill didn't got rewards 😒

mild beacon
#

@olive tendon me to.

brisk knot
#

Just wake up to collect s13 conqueror rewards and my mind is totally Get ... f.....

long saddle
#

When will bnous challenge unlock

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Please tell

olive tendon
#

I reached conqueror and got ace rewards 😒

signal reef
#

Still having the same issue with the in game mic. I think it has been over a month now and the issue has not been resolved. The game is not so fun when you cant communicate with you teammates. Please fix.

grizzled raft
wraith brook
#

@long saddle No specific date yet

brisk knot
#

@grizzled raft lol true

versed helm
#

😡😡😡

olive tendon
#

@steel wing will I get the rewards?

long saddle
#

@wraith brook some ppl were telling that it shall come today

wraith brook
#

@long saddle Maybe it will come 2-3 days later

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Maybe

lament pivot
long saddle
#

@wraith brook hmm

snow sky
#

@wraith brook will it ask to login with credentials again ?

wraith brook
#

Hmm

olive tendon
#

@lament pivot same problem

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😭

versed helm
#

Game for peace far better and giving free items then this global now totally they want money now in every things

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😡😡

icy ibex
#

same ace 13 hhhhhhh

lament pivot
#

Ahhahahhaha

hot crest
#

Does bonus challenges return

wraith brook
#

No conversations here .

snow sky
#

@versed helm share it on twitter, they might respond

wraith brook
#

@hot crest Not yet

versed helm
#

@snow sky i already share on all social medias

tall tide
#

Guys please help, my id wad banned few days ago. I have all.proofs that I am innocent and did not hack
In game id: 5141396380

In game name : Cyph3RoEXE
Please help

tribal geode
#

Why I'm not got S13 conqueror title ??

olive tendon
#

Pubg team please tell me what's wrong with this
Last season reached conqueror and got ace rewards 😒

snow sky
#

@versed helm then it shows how much this company cares about their customers

hot crest
#

@wraith brook when it will any news about it

raven tulip
#

@steel wing @steel wing Hey I have question I reached conqueror and I took frame conqueror but not the title and not the light. Plz help plz.

versed helm
#

Yea @snow sky i know they dont care about customers they care about only money i am playing since season 1

#

😡😡

woeful locust
#

Guys any news on the Bonus challenges

brisk loom
#

I'm trying to gift someone the RP but i can't find the gift button, is it removed or is the buttom moved?

snow sky
#

I want pubg to be banned in India too, since there is no security and privacy. Atleast for sometime, to cut off their revenue since most players for pubg mobile are from India

lament pivot
#

Guys any news about my title

velvet knot
olive burrow
#

i didnt got season 13 conqueror title

#

does anyone have this same issue

olive tendon
#

@olive burrowsame here😭

snow sky
#

@lament pivot they are not pubg officials, they cannot answer

long saddle
#

@olive burrow me

velvet knot
#

i didnt got season 13 conqueror title

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Way

olive burrow
#

yeah

#

u have downloaded all the resource pack

#

?

raven tulip
olive burrow
#

yeah i have also fram but i didn’t got title

errant arrow
#

I have same problem

versed helm
#

Error 403 official but she never answering also she managing pubgm all social medias

olive burrow
#

frame*

versed helm
#

😡😡

brisk knot
#

@lime juniper sir take a loot into this glitch ...

snow sky
#

I cannot login to the game only, when I will. I will ask the same thing

lavish patrol
#

Even I hadn't got season 13 ace like I bought soemthings with silver that time it came for me

near glen
#

There is hacker in my first game in this season please open the cheaters report he is having Royal pass and he was using aim bot esp please I can't report them 😫

wraith brook
#

@lime juniper Can u help . There is need of slow mode .

#

More gonna come

raven tulip
#

Plz help

versed helm
#

😡

clear berry
#

Lmao they getting wayy too comfortable now, I see players with stacked rp and all upgradable skins running cheats 💀😂

night cloak
#

@raven tulip yea state u r issue ?

snow sky
#

See that’s how they cut off their questions to be answered, the worse is the CUSTOMER SUPPORT, it’s crap

near glen
#

I don't like this PuBG mobile dicrod everyone thinks they are king of the world they didn't know it's just game 😂😂 and I don't give f to them at all

versed helm
#

@wraith brook by doing slow mode what ?? You playing with everyone emotions !??

night cloak
#

When is bonus challenge coming back?

versed helm
#

😡😡

night cloak
#

When is bonus challenge coming back?

wraith brook
#

@night cloak We don't have specific date

#

Kindly wait for it.

wooden saffron
#

m having ping issue in australia asia server suggest me a vpn

wraith brook
#

@wooden saffron VPN are not recommended

woeful locust
#

@wraith brook Will it atleast be back in this seaseon

raven tulip
#

Hey I have question I reached conqueror and I took frame conqueror but not the title and not the light. Plz chake this. First time I reached conqueror .😫

night cloak
#

Would it come in less than a week? @A Bunny

#

@raven tulip contact in game customer service

wraith brook
#

@raven tulip Don't post again and again .

wooden saffron
#

what can i do to fix that?

wraith brook
#

@night cloak That's a issue occuring in S14

brisk knot
#

@night cloak you mean talk with bots ? 😏

#

Well maybe this issue will be fix.. asap hopefully

night cloak
ebon bear
lament pivot
#

Zzz

brisk knot
#

@ebon bear it will be available on skin maybe

wooden saffron
#

@wraith brook so how can i fix it?

brisk knot
#

@lament pivot waiting for s13 rewards , me too 😂😂

lament pivot
gloomy dagger
brisk knot
#

@lament pivot don't post again n again buddy.. no mods will react to this

night cloak
#

@wooden saffron read #faq 4.9

brisk isle
#

@night cloak brother please tell me when the bonus challenge will get unlocked

plain cedar
#

I reached conqueror in season 13 but i haven't got title

woeful locust
#

@brisk isle Yea same

errant arrow
#

I got Conqueror Season 13 but didn't get the title and name tag
My id 5158448071 please help my

pure raft
#

@plain cedar because u played BUGG last season😂😂

plain cedar
#

@errant arrow me too bro

brisk isle
#

@woeful locust yup bro I have asking from last 15 days

pure raft
#

Reached conqueror and getting ace title. The F is wrong you guys!

plain cedar
#

I will never play this game if this isn't fixed

brisk knot
#

@errant arrow haha, welcome to our party 😂😂

woeful locust
#

@brisk isle Yea they took bonus challenge last 2 weeks.

pure raft
#

Your dev r lazy n noobs. But internal n external issue in game. Only Crates n RP are well fixed

errant arrow
#

What's the solution ?

brisk isle
#

@woeful locust ok last 12 days bro😂😂

pure raft
#

RP n Crates gat no bugs but the most important thing to customers always get bug😂😂

night cloak
#

@brisk isle @woeful locust
It will come soon! No info about exact time! Keep an eye on #news

brisk knot
#

@errant arrow uninstall pubg , and wait for their any news or direct open pubg to next season

pure raft
#

Always keep an eye on pubg news 😂😂 like I don’t have other things to do with my life

versed helm
#

@pure raft 100% right bro

near glen
#

@night cloak they don't band anyone

brisk knot
#

@pure raft lmao

night cloak
#

@errant arrow #old can u post in there with a proof and account I'd

woeful locust
#

@brisk isle I thought it will be back in s13 but it didnt. So I came to ask will it be back in this week or the next

near glen
#

@raven tulip maybe use hack so

pure raft
#

@raven tulip they said you should contact In game customer bots😂😂😂

raven tulip
snow sky
#

Yes they are bots only

pure raft
#

Customer service bots gonna fix it and give us the title right away😂😂

brisk knot
#

@pure raft that bot which help to maintain kd in game

snow sky
#

Which never help

graceful flame
#

Hello dear Respectable PUBG MOBILE Team i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible, Love You Pubg Mobile From PhoenixOS Poor Gamer

pure raft
#

@brisk knot 😂😂😂. This discord mod do act like they don’t play the game or never use that section before

snow sky
#

Lawda ka game

graceful flame
#

The game full cheats

brisk knot
#

Alone you will get slowmode by mod so soon; bcoz when you said truth it will happen

snow sky
#

Yes

brisk knot
#

@pure raft 😂

snow sky
#

They don’t solve cases anyway

wraith brook
snow sky
#

They just are here to assure you nothing is going to happen

pure raft
#

I literally don’t care about the slow mode. They are free to do whatever @brisk knot

graceful flame
#

Where is the support emulator?

wraith brook
amber cedar
#

2 vehicle in 2 rp crate nice. Again and again u r giving in rp crate.

pure raft
#

If I mean to say more truth. I can open tons of accounts n disturb the discord. Idk. Let them use their power n put me on slow mode

#

@amber cedar they want u to spend ur uc spining crates hahha.

storm flumeBOT
brisk knot
#

Don't worry that ios and iPad issue take a bit long time , so this issue is nothing against that glitch, why they will fix this in one day? Lmao

night cloak
#

@raven tulip Hey, could you let me know these:

⚪ Your in game ID
⚪ Region
⚪ Device
⚪ Video recording of the title you are missing.

idle wagon
#

Hello sir can u. Help mee

brisk knot
#

80% server got their rewards properly,
And 20% people's got scammed

The Fair Gameplay 🤫

night cloak
#

@errant arrow Hey, could you let me know these:

⚪ Your in-game ID
⚪ Region
⚪ Device
⚪ Video recording of the title you are missing.

brisk isle
#

@storm flume when is bonus challenge will get unlocked or back

pure raft
#

@raven tulip they only collect details but no help bro. Don’t waste your time honestly. Today about two admins collected my game information so as to lay complain of bug have been facing since 09/07 2mb update. Yet I’m still facing it till now 😂😂

night cloak
#

@brisk isle Soon. No exact date.

pure raft
#

It all ideas to stop us from complaining about the conqueror title here

brisk isle
#

@night cloak any clue or idea

worn pumice
#

Hello.Again cheaters. 😔😔 They Ruin this game.

night cloak
#

@brisk isle Sometime this year.

idle wagon
#

Dear sir,Last Season I mean 13 I am in conqueror I take conqueror frame bt I don't get tittle and team effect

pure raft
#

Why should we be given Ace title when we reach conqueror 💔

storm flumeBOT
#

Hello, @worn pumice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

idle wagon
#

Help mee

night cloak
#

@brisk isle huh?

#

@idle wagon Hey, could you let me know these:

⚪ Your in-game ID
⚪ Region
⚪ Device
⚪ Video recording of the title you are missing.

brisk knot
#

@pure raft well legit people who didn't use hacks they got ace tier reward , and that top 100 who used hacks like esp and many more they got s13 conqueror. Let starts hacking lmaooo

#

@night cloak hope dude can you mention error sir?

night cloak
#

@brisk knot May I know what is your issue?

idle wagon
#

@pure raft sir I don't know

#

I have prove that I am in conqueror

brisk knot
#

@night cloak check #old same issue

idle wagon
#

And. I have. Frame and avater season 13

pure raft
#

@idle wagon im not a mod I’m a gamer like u with same issue bro

umbral merlin
#

@idle wagon I have tha same problem bro

clever wharf
#

Why ace badge is still unknown???

night cloak
#

@brisk knot Need details. Are you facing the same?

pure raft
#

@brisk knot premium hack for IOS you can send me link in DM

haughty condor
#

Sir how i can redeem my battel coin to UC

umbral merlin
#

I didn't get the effect and the the name frame

night cloak
#

@umbral merlin Hey, could you let me know these:

⚪ Your in-game ID
⚪ Region
⚪ Device
⚪ Video recording of the title you are missing.

pure raft
#

I will create new account n push conqueror on it. Make legit players feel me 😂😂😂

brisk knot
#

@night cloak yep. S12 conqueror and rewards fine but s13 conqueror but reward ace loo

haughty condor
#

Bonus challenge is lock and reedem options ks not shown

night cloak
#

@haughty condor You can once it is unlocked.

#

@brisk knot could you let me know these:

⚪ Your in-game ID
⚪ Region
⚪ Device
⚪ Video recording of the title you are missing.

pure raft
#

We face hackers yet got conqueror but deny us of our title. Giving us ace😂😂

brisk knot
#

@RG乛ALONE殺#764 lmao 😂😂

No need bro we are not noob :)
Pubg you noob

haughty condor
#

When it unlock

brisk knot
#

@night cloak already posted in #old

idle wagon
#

Sir how can please give us conqueror tittle

night cloak
#

NICE

#

New season

idle wagon
#

@night cloak @night cloak please help uss

night cloak
#

Start off two games

#

2 hackers

#

Where’s your anti cheat system

#

@brisk knot I can't find your information there.

haughty condor
#

When the bounce challenge is open

snow sky
#

@night cloak haha haha

umbral merlin
#

521705055
Aisa
Rog 2
I'm missing my name tag for conquerer and my s13 conqueror title

night cloak
#

Can’t even push tanks

umbral merlin
#

@night cloak

night cloak
#

@idle wagon Could you share the info?

pure raft
#

@night cloak you should be use with that bro. Part of the ethics of the game

brisk knot
#

@night cloak how can I post video? There is only photo

night cloak
#

I’ve never versed a hacker fym

#

@umbral merlin Thank you.

umbral merlin
#

I have proof is was conquerer in fpp squad

night cloak
#

@brisk knot Please upload it to YouTube and share.

dense lintel
#

@night cloak My Login With Email / Phone Option Not Coming In iOS How To Fix It

pure raft
#

@night cloak hackers n bug makes pubg more interesting lmaoo.

night cloak
#

@umbral merlin It's alright.

umbral merlin
#

@night cloak what's this issue though?

brisk knot
#

@night cloak youtube 🤔

night cloak
#

Will forward the issue once I get more information.

haughty condor
#

@night cloak sir when the bonus challenge is unlot

night cloak
#

@haughty condor Soon.

umbral merlin
#

@night cloak will I be able to get it or its gone?

haughty condor
#

Tell me sir i want to but royal pass

brisk knot
#

@night cloak dude this problem is getting comman..

dense lintel
#

My Login With Email / Ph Coming In iOS How To Fix It

woeful locust
#

Hi

night cloak
#

@haughty condor It is coming soon. No date.

haughty condor
#

@night cloak sir i have 8000 battle coin

brisk knot
#

You must forward or at night there will be a lots of cases regarding this

night cloak
#

@dense lintel Wait for a hotfix.

errant arrow
#

@night cloak
My ID : 5158448071
Region : Australia
Device . iphone 11 pro max
Help my I arrived conqueror in season 13 but now it doesn't count for me this season

night cloak
#

@haughty condor It doesn't matter atm.

woeful locust
#

@night cloak Will it be back in 1 wek

night cloak
#

@errant arrow Thank you so much!

brisk knot
#

@errant arrow how you upload a video here?

haughty condor
#

@night cloak can we buy royal pass with new coin

night cloak
#

You can simply upload, if it is less than 100mb.

umbral merlin
#

@night cloak need help um should I tell any other official for this or you will forward it?

brisk knot
#

@night cloak there is only photo selector

night cloak
#

@haughty condor I'm not sure which coin you meant.

empty harbor
#

@night cloak I facing kind of desync, everytime I fire on enemy it reacts late and I get delayed knocked message sometimes, because mostly I die in fight die to this issue, sometimes I hide behind wall and still dies after 1-2 seconds cuz I was peeking earlier there. For your information I play at 48-80 ping.

night cloak
#

@umbral merlin I'll be forwarding it in a moment.

haughty condor
#

@night cloak new G coin

snow sky
errant arrow
#

@night cloak What's the solution ?

idle wagon
#

@night cloak

my I'd :5112379353
region: Bangladesh
Device:one plus 7
Help mee sir pls

brisk knot
#

@haughty condor you can't buy rp with ag coins

night cloak
#

@haughty condor G coin is only for purchasing items.

umbral merlin
#

@night cloak thank you

night cloak
#

@idle wagon Thank you.

pure raft
#

Because we reach conqueror but didn’t finish the season as a conqueror or was unable to make top 100 server rank. Pubg called us ACE😂😂

empty harbor
#

@Arabelle I facing kind of desync, everytime I fire on enemy it reacts late and I get delayed knocked message sometimes, because mostly I die in fight die to this issue, sometimes I hide behind wall and still dies after 1-2 seconds cuz I was peeking earlier there. For your information I play at 48-80 ping.

idle wagon
#

@night cloak sir please help usss

#

Pleased sir give us conqueror

night cloak
#

@errant arrow No solution atm. We request you to wait.

#

@idle wagon Please have patience.

pure raft
#

@idle wagon ask yourself how does device u use to play have issue with not getting the titles u re meant to get. Discord mods lmaooo

idle wagon
#

@night cloak ok sir .

#

Help us

clear berry
#

Not to burden y'all problems but how y'all s14 with no fix for post update bugs from last update lol it's been a week already dawg

umbral merlin
#

@pure raft dude I didn't get the title either I thought I was suppose to

snow sky
umbral merlin
#

I just have the frame for season 13

brisk loom
#

I'm trying to gift someone the RP but i can't find the gift button, is it removed or is the buttom moved?

idle wagon
#

@night cloak sir

icy ibex
#

@night cloak

night cloak
#

@snow sky Please contact the customer service. No information on that.

#

@icy ibex Thank you.

icy ibex
#

❤️

solemn shard
#

what the hell reached conqueror but didnt got my title

dense lintel
#

If I Will Reinstall Pubg Mobile then can i get login with email / phone option

night cloak
#

@brisk loom It should be in the RP page.

snow sky
#

@night cloak contacted since mid of season 13, they are only good at closing tickets

umbral merlin
#

@solemn shard yep same happened with me lol

empty harbor
#

@night cloak plz help

solemn shard
#

what are you doing tencent show some mercy on us why always hackers

night cloak
#

@snow sky This issue occurred due to downloading the game from 3rd party sources.

clear berry
#

Stop repeating same bugs lol it ain't gonna do anything, they already know the bug It's upto pubgm development staff when they fix it

night cloak
#

@empty harbor Yes?

solemn shard
#

all my friends are showing off tile and i am stuck with ace

night cloak
#

@dense lintel You can try. It is available for me.

idle wagon
#

@night cloak sir my friend get conqueror title bt I am not

empty harbor
#

@night cloak I am facing kind of desync, everytime I fire on enemy it reacts late and I get delayed knocked message sometimes, because mostly I die in fight die to this issue, sometimes I hide behind wall and still dies after 1-2 seconds cuz I was peeking earlier there. For your information I play at 48-80 ping.

snow sky
#

@night cloak I didn’t download any thing from 3rd party apps or websites, I downloaded it from AppStore, what should I do ?

clear berry
#

@empty harbor it's post update bug from last livik update, they ain't released fix patch for it yet

timid locust
#

Hey I have question I reached conqueror and I took frame conqueror but not the title and not the light
@night cloak

clear berry
#

I got it too

night cloak
#

I'd:5700901194
Region: Asia
Device realme 3 pro

raven tulip
#

@night cloak @hope#1235 @Arabelle
My ID : 5234666858
Region : INDIAN
Device . Mi K20 pro
Help my I arrived conqueror in season 13 but now it doesn't count for me this season

umbral merlin
#

@brisk knot same issue bro

night cloak
#

@raven tulip Thank you.

brisk loom
grand gorge
#

India bonus challange kab tak open hoga?

idle wagon
#

Please pubg mobile help us

empty harbor
#

@clear berry are you sure bro?

umbral merlin
#

Okay bye I don't think I'm gonna get the frame and everything

clear berry
#

@empty harbor yep pretty sure bruh, Friend list bug, frame rate bug, mic glitch, frame drop and few others All been happening since last update

solemn shard
#

@night cloak

empty harbor
#

@clear berry hope they release a patch soon

timid locust
#

Hey I have question I reached conqueror and I took frame conqueror but not the title and not the light
@night cloak

clever wharf
#

Ace Badge is still unkown why??

raven tulip
solemn shard
#

@night cloak

snow sky
#

@night cloak can you please check on my ID 570901305 region INDIA Device- IPhone XR and IPAD AIR

empty harbor
#

@night cloak please release a patch to fix frame drop and lag fix bug in livik update

dark hinge
#

@night cloak
Your in-game ID - 5205372664
Region - Asia
Device - Gameloop Emulator
Reached Conqueror in S13 but didn't receive title and other rewards

idle wagon
#

@dark hinge me also

night cloak
#

@timid locust We are looking into the issue.

clear berry
#

@empty harbor they can't, they only volunteer mods for discord . Issue already been posted in #old , pubgm development staff aware of it It's upto them when they launch a fix

night cloak
#

@dark hinge Thank you.

idle wagon
#

I dint received conqueror

dense lintel
#

If I Will Reinstall Pubg Mobile then can i get login with email / phone option

umbral merlin
#

@night cloak will the issue be resolved?

night cloak
#

@empty harbor The livik map is still in beta and will be improved over time.

clever wharf
#

Ace Badge is still unkown why??

empty harbor
#

@night cloak I am facing issues in erangel

snow sky
#

@snow sky This issue occurred due to downloading the game from 3rd party sources.
@night cloak Which 3rd party sources you talking about

timid locust
#

ok thank you @night cloak

versed thistle
#

Hi Team I have an issue

night cloak
#

@snow sky Feel free to contact the customer service, we cannot help you.

versed thistle
timid locust
#

do you when they can fix it @night cloak

idle wagon
#

Sir please as soon as possible fixed this problem

#

And give us conqueror

plain cedar
#

When will the tire reward will be fixed?

empty harbor
#

@night cloak I am facing frame drop and desync issue in all maps

versed thistle
#

@night cloak Customer service is not responding

empty harbor
#

@thorny shuttle there no tick in front of that

versed thistle
#

@night cloak Issue with Tier rewards on the above attached ID

night cloak
#

@versed thistle This is a known issue. Let's just wait.

brisk knot
#

@empty harbor it's beta version wait to 2.0

solemn shard
#

@night cloak DO I HAVE TO ATTACH MY DETAILS ALSO

night cloak
#

@empty harbor Feel free to use #old.

brisk knot
#

@night cloak sir you forwarded our issue?

idle wagon
#

@pine drift we dint get

night cloak
#

@pine drift It is a known issue.

idle wagon
#

Conqueror tittle

#

Please solve this problem

night cloak
#

@brisk knot Will forward in a moment.

#

@idle wagon Please have patience and move to #chat for further talks.

brisk knot
#

@night cloak oh thanks 🥰 hopefully tomorrow refresh we will get our original rewards ✌🏻

empty harbor
#

@brisk knot livik is in beta, I am talking about erangel

indigo hound
#

Hi!
Username : M͜͡ATREX90ツ
User ID : 5134639450

Hello I arrived in Season 13 to Conqueror and this season I did not receive the prizes for the title of Conquerornor even the legendary entry
Please solve the problem as soon as possible and thanks.

pine drift
#

@pine drift It is a known issue.
@night cloak help me i dont know why this came

night cloak
#

@indigo hound It is a known issue.

snow sky
#

@night cloak before that I have been contacting them since mid of season 13, that’s what I told you even after providing them all the details. Instead of resolving the issues, they are good at only one thing which is closing tickets.

idle wagon
#

@night cloak ok sir bt pleas solve this problem as soon as possible

dense lion
#

@night cloak when the bonus challenge will be back ??

night cloak
#

@pine drift It should be fixed soon.

timid locust
#

do you when they can fix it @Arabelle

night cloak
#

@snow sky Feel free to create a new account.

brisk knot
#

Hope buddy there is better way to put their details in feedback?

timid locust
#

do you when they can fix it @night cloak

night cloak
#

@dense lion No idea.

#

@timid locust It is being reported.

timid locust
#

thank you @night cloak

snow sky
#

@night cloak so delete my this account 57901305 , why does it shows up in the search. It’s better to close the account rather than not using it, or worst if someone hacks it.

night cloak
#

No worries. Just be patient 😉

#

@snow sky Accounts cannot be deleted.

solemn shard
#

@night cloak
MY ID 5337708438
MY REGION USA
MY DEVICE ONE PLUS 5
MY ISSUE I AM S13 CONQUEROR BUT GOT REWARDS FOR ACE

snow sky
#

@night cloak so help me recover it

night cloak
#

@solemn shard Thank you.

junior spruce
#

I recently won a giveaway which I am very exited about you can check at the pubg mobile channel the recent stream at 42 min they say I won and i have not got the uc if you know any information that would be great. Thank you and have a good day or night

night cloak
#

@snow sky We cannot do anything here about that. If the customer service in-game cannot help, no one else.

#

@junior spruce Make sure to contact the giveaway host/sponsor for the UC.

junior spruce
#

@night cloak it was the pubg mobile youtube channel how?

pure timber
#

@night cloak can you update on the issue we facing in game as person who reached conqueror last season are still receiving perks of ace rank.?

snow sky
#

Useless pubg support and customer support, bunch of lazy people working

night cloak
#

@junior spruce Watch the video, instructions are probably shown.

junior spruce
#

They just said they would get me uc that's it

pure timber
#

@night cloak can you update on the issue we facing in game as person who reached conqueror last season are still receiving perks of ace rank.?

idle wagon
#

@pure timber same bro

#

We need our conqueror title

raw birch
#

ID: 5284859123
Region: KSA
Galaxy Note 9
I am S13 conqueror but got Ace rewards

night cloak
#

@raw birch Thank you.

idle wagon
#

@raw birch same bro

night cloak
#

@pure timber It is being reported.

umbral merlin
#

@night cloak just wanted to ask Arabella will this issue be resolved?

#

The conqueror one?

night cloak
#

I cannot say anything about it at the moment. Just wait.

umbral merlin
#

@night cloak sure thanks

junior spruce
#

@night cloak they just said they give me uc no instructions look at recent pubg m channel stream at 42 min

idle wagon
#

@umbral merlin bro ❤️

night cloak
pure timber
#

ID: 554866402
Region: Asia
Device: Oneplus 6
I was conqueror in S13 but got perks of ace.

versed thistle
#

@pure timber It is a known issue

#

Will be resolved please wait

pure timber
#

I thought you need proper addressed so i sent again.

#

@versed thistle looking forward to it ...thnks

spring ginkgo
#

Hi! Does anyone know when Recall event will come ?

junior spruce
#

@night cloak I sent it on pubg in a random the purchase category because there is no other category that fits it but they wont respond and now I cant get battle pass. I am not trying to give u a hard time I just would like to know what happened thanks

#

Could somebody help me thanks 😁

clever wharf
#

why ace badge is still unkown??

junior spruce
#

@night cloak what event?

night cloak
#

@clever wharf Could you share the issue in #old?

solemn shard
#

@night cloak SHOULD I SUBBMIT VIDEO PROOF ALSO

night cloak
#

@junior spruce Nevermind. Just email the support and you will get it.

strong notch
#

Is there an issue with the crown crate

#

I have not received it

solid cobalt
#

Why bonus challenge redeemtion store not open

night cloak
#

These are external giveaways. You shouldn't contact the customer service in-game.

#

@solid cobalt It will be available soon.

strong notch
#

@night cloak answering to me ?

junior spruce
#

@night cloak the email tells me to though?

crimson yacht
#

Bro i am s13 conqueror but got ace rewards

#

I worked hard day and night for conqueror

night cloak
#

@strong notch Yes?

strong notch
#

I didn’t even get crown rewards

solemn shard
#

@crimson yacht ITS A BUG

strong notch
#

I didn’t get crown crate

solid cobalt
#

@crimson yacht bro its not a pubg its bugg

night cloak
#

@junior spruce Again, contact the email. We are absolutely no help regarding these,

strong notch
#

Oh hope it’s you 😂 hi how are you hope you remember me

junior spruce
#

@night cloak thanks

storm willow
#

@strong notch there is not crate reward. It’s silver fragment title and frame

woeful locust
#

@night cloak I know the bonus challenge will be back soon but will it be in this season cuz some ppl are saying it will be back in s15

night cloak
#

@woeful locust No info.

wintry storm
olive tendon
#

Last season I reached conqueror and I took conqueror frame but I didn't get rewards 😒

limpid jacinth
#

Bro I reached conqueror in S13 buy received only Ace rewards. any help please?

#

Bro I reached conqueror in S13 buy received only Ace rewards. any help please?

solemn shard
#

@olive tendon ITS A BUG

night cloak
#

@wintry storm Not available rn doesn't mean it won't.

limpid jacinth
#

Guys I reached conqueror in S13 but received only Ace rewards. any help please?

night cloak
#

@olive tendon @limpid jacinth Please wait for the issue to get resolved.

solemn shard
#

@limpid jacinth ITS A BUG

olive tendon
#

@solemn shard will I get rewards

wintry storm
#

But according to Beta management Both are different games.

olive tendon
#

@night cloak sir will I get the rewards

solemn shard
#

@olive tendon ASK TEAM ME TOO DIDNT RECEIVED

limpid jacinth
#

Will I get rewards? My conqueror rewards😩 😩

night cloak
#

@wintry storm Now who is beta management?

#

@olive tendon Just wait.

#

@limpid jacinth Waiting is the only solution.

wintry storm
#

@night cloak Beta server management staff, PUBGM Official Beta server.

tribal geode
#

No RP NO More rank push

#

Guyz

limpid jacinth
#

Why pubg why?! 😣😣 Reached conqueror after playing continuously for 10 days..

tribal geode
#

Uninstall pubg

night cloak
#

@wintry storm Both games are on different servers, yes. Beta is there to test the game for global version.

tribal geode
#

Come on together we can no more pubg

night cloak
#

@limpid jacinth Wait for it to get addressed.

#

@tribal geode Is there anything else I can help you with?

limpid jacinth
#

@night cloak waiting only 😣

solemn shard
#

@tribal geode YEP

rigid bay
#

Anyone help me??

solemn shard
#

i have lost hope this season i wont be wasting my time thats shameful pubg

olive tendon
#

@night cloak I played day and night to reach conqueror 😭😭🙁
No rewards

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @rigid bay. Remember to read through #faq before asking questions in the support channels.

junior spruce
#

@night cloak I am replying to the email but they keep closing it

night cloak
#

@olive tendon It is a known issue.

solemn shard
#

@olive tendon me too played for 5 days without sleep

rigid bay
#

I have 8000 AG but i have to buy Season 14 RP how i will buy??

night cloak
#

@junior spruce You don't have to reply. Make sure not to send more than 1 email, otherwise it will put you on spam.

rigid bay
#

With Ag

spring zephyr
#

@rigid bayNo, you can't buy RP with AG.

astral escarp
#

I reached season 13 conquerer.but received only ace rewards 😣.

tribal geode
#

@night cloak I'll gonna to uninstall pubg if this issue not get resolved within 2hours .I'm social media influencer .

solemn shard
#

@astral escarp welcome to the league bud

stiff mesa
#

When will bonus challenge start?

junior spruce
#

@night cloak how long does it take for them to respond

night cloak
#

@astral escarp It is known issue. Just wait for it to get addressed.

versed helm
#

What a useless rp rewards no vehicles skins useless stickers and emotes and no mask for iron roes set 😡😡😡

stiff mesa
#

When will bonus challenge start?

spring zephyr
night cloak
#

@junior spruce It can take a few hours to a few days.

rigid bay
#

@spring zephyr means i have to spent money for this l. :(

spring zephyr
#

@stiff mesa Soon.

versed helm
#

@spring zephyr i done already 😡

night cloak
#

@versed helm There are vehicle skins in RP crates.

stiff mesa
#

Till then i have to wait to purchase RP

#

@spring zephyr

#

I just need 10UC

night cloak
#

Yeah, waiting is the only solution.

versed helm
#

@night cloakyeah with luck meter so only you will get skin after luck reaches to its point

#

😡😡

night cloak
#

You can just purchase the 10 UC tho.

tribal geode
#

@night cloak now u goona to see your PuBG destruction after 2 hours .So go and correct your mistakes.

stiff mesa
#

It shows season will end on that day

versed helm
#

Nice way to loot of money thanks @night cloak😡

wraith brook
#

This guy is posting the same emoji from morning @versed helm

versed helm
#

@wraith brook so what??

lofty lodge
#

Guys anyone knows about bounce challenge open date?

wraith brook
#

Please go delete do whatever you want

night cloak
#

@versed helm Well, you won't expect much with just $10. You are getting $100 worth of rewards.

stiff mesa
night cloak
wraith brook
#

???

night cloak
#

@night cloak where is uaz skin . How to get it. Not in rp and rp create

stiff mesa
#

@lofty lodge waiting for that too

mild herald
#

@night cloak Hey there I wantedd to talk to you about the problem I've faced 2 weeks ago on my account

reef nest
versed helm
#

@night cloak believe me by doing this things to and change rp 14 like this will made big impact to players and game

wraith brook
#

@reef nest Rp crates

night cloak
#

@stiff mesa Could you share it in #old?

versed helm
#

😑

wraith brook
#

Crates

night cloak
#

@night cloak RP crate, yes.

reef nest
#

@reef nest its not there bro

#

i checked all

night cloak
#

@night cloak not available in rp create

#

@reef nest same

#

@reef nest This will be available soon, keep an eye on the events.

lofty lodge
#

@stiff mesa you have some idea about date

mild herald
#

@night cloak Hey there I wantedd to talk to you about the problem I've faced 2 weeks ago on my account

versed helm
#

@night cloak maybe you will understand take feedback to seriously 😑

night cloak
#

@night cloak There is a Dacia. If you are looking for other skins, you need to wait.

stiff mesa
#

@lofty lodge no they just mentioned us that it'll be opening soon

#

I just need 10UC to purchase RP

marble thicket
#

@night cloak unable to Request RP to my friend, it says Request declined but he has not declined it. Help

night cloak
#

@versed helm Feedback goes to #old. Everything will get ignored here, everything.

versed helm
#

@night cloak i done already

night cloak
#

@mild herald Yes?

olive burrow
#

i didnt get s13 conq title😭

lofty lodge
#

@stiff mesaBro I want to buy royal pass my 2000 UC in this

marble thicket
strong notch
#

@strong notch there is not crate reward. It’s silver fragment title and frame
@storm willow oooo so no more crate rewards 😢

night cloak
#

@marble thicket Could you request one more time?

marble thicket
#

Yes i did

idle wagon
#

Please@night cloak help usss

night cloak
marble thicket
#

Same happened @night cloak

polar marshBOT
#

@mild herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Ask a different friend. Maybe they have mistakenly/intentionally declined.

#

@night cloak You cant make everyone happy. There will be some minorities who will dislike whatever you put in.

versed helm
#

@night cloak check my feedback to there from that channel and send to devs . there is also no iron rose mask there in the rp rewards 😑😑

olive burrow
#

@polar marsh i reached conqueror previous season and i have frame too but i didn’t got conqueror title and all why

marble thicket
#

No dude, listen my friend is requesting me RP, but i am not declining it, but it shows to him that i am declining it. Help me to solve it please @night cloak

zenith ibex
#

Tengo una pregunta, por que si llegue a conquistador me dan un título de as? No entiendo por qué está pasando esto

tribal geode
#

No more pubg now get lost@night cloak

clear berry
#

Lmao tf

night cloak
#

@marble thicket Oh, you can't send twice. Once declined, the system will always show you that you were declined.

marble thicket
#

@night cloak i haven't send someone RP neither declined anyone, this is my first time

night cloak
#

@night cloak yes .but pubg disponted people because there is no vehicle skin in rp rank up reward . Well rp is excellent

versed helm
#

@night cloak broking peoples heart and emotions not good 😞😞

marble thicket
#

Please help

astral escarp
#

@olive burrow same here bro

night cloak
#

@marble thicket Could you try a different friend and see if that works? You can also DM your friend and they will be able to gift you.

#

@night cloak Feel free to share your feedback in #old.

marble thicket
#

How can i gift my friend a RP ? Without they requesting it? @night cloak

zenith ibex
#

Why if i reach conquerors i have a e title

night cloak
#

@marble thicket You can do it from the RP section.

#

Not sure, let me look it.

analog grail
#

Yo I need help

zenith ibex
#

I reach conquerors but i have ace rank

marble thicket
#

@night cloak please tell me the steps.

analog grail
#

My ingame voice chat is not working I allowed voice in settings too

night cloak
#

Oh yes, you can gift from here. RP > gift icon, @marble thicket.

normal fulcrum
#

@zenith ibex You need to play 5 games on conqueror title to get the rewards

#

@analog grail Wifi?

analog grail
#

@analog grail Wifi?
@normal fulcrum yes I use wifi bro

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @analog grail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

idle wagon
#

@normal fulcrum I am also playing wifi

#

Bt didn't get

zenith ibex
#

@zenith ibex You need to play 5 games on conqueror title to get the rewards
@normal fulcrum i have conquerors frame

astral escarp
#

@normal fulcrum we played 5 matches and we have conquerer avtar and frame

idle wagon
#

We have frame and avater

mild beacon
#

Pubg team please tell me what's wrong with this
Last season reached conqueror and got ace rewards 😒😂

idle wagon
#

Bt why we didn't get titrle

zenith ibex
#

@normal fulcrum we played 5 matches and we have conquerer avtar and frame
@astral escarp

I have sake problem, i have t14 conqueror frame but rewards is of ace

glacial gorge
#

Didn't get any uc after purchase
Money had been already deducted from account

It's was showing cancelled purchase

solemn shard
storm flumeBOT
#

You can contact the customer service via the game settings, @glacial gorge. Refer to subpoint 5.3 in #faq for further instructions.

astral escarp
#

@storm flume help us bro.solve our query

idle wagon
#

YeAh solved this problems please

zenith ibex
#

Yeah pleas solve this

night cloak
#

Guys last season i bought 600 uc and i didnt get the 600 uc free for s14

idle wagon
#

Any moods here

night cloak
#

Can anyone help?

versed orbit
#

@night cloak

umbral merlin
#

@versed orbit most of them are getting it

#

@versed orbit I didn't get anything I got ace rewards

#

Lol look

mild beacon
#

We need solve please any mod Is here

steel schooner
#

how can i invite this bot to my server? @spring zephyr

umbral merlin
#

Mods are doing stuff

true jolt
#

Why do i always get corrupted files, please fix pubg support they are using extension when joined a game ping is good and stable but when enemy comes ping statred to dance please fix this pubg support, they are using report suppression also

#

Anybody from mods please help

night cloak
#

How can i contact a support?

solemn shard
#

@umbral merlin me too

inner drum
#

In friend list why not showing all friends??

solemn shard
#

i got ace rewards too

night cloak
#

please do wait for the issues regarding to the Conqueror rewards

amber cedar
#

@inner drum issue will be fixed soon. For temporary fix enter cheer park and exit

solemn shard
night cloak
#

@night cloak last season i bought 600 uc and i didnt get the frree 600 uc for this season

steel schooner
#

i wanna invite the pubg mobile bot to my server you can help me? @night cloak

solemn shard
#

s 13 conqueror with s13 ace title nice

night cloak
#

@night cloak Did you collect those from the RP rewards

#

Yes

true jolt
#

@night cloak please help Why do i always get corrupted files, please fix pubg support they are using extension when joined a game ping is good and stable but when enemy comes ping statred to dance please fix this pubg support, they are using report suppression also

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@steel schooner which bot

true jolt
#

@night cloak already did but nothing happened they suppressed report also

steel schooner
#

@night cloak pubg mobile news,

night cloak
#

@true jolt The TenCent staffs do read that channel.

quiet basin
#

Hei @lime juniper @vital sluice
I got a mail from community@pubgm.cc regarding PUBG Mobile Core Players ! Can you tell the then mail is from Official or not , because this is a link and they told to click it !
So I want to verify before clicking the link ...
And also can't sent the mail here ... Can you plz tell me ?

true jolt
#

@night cloak thank you for your response really appreciated

steel schooner
#

@night cloak pls i just want the invite link do you have?

lyric heath
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lyric heath. Remember to read through #faq before asking questions in the support channels.

violet rover
#

Hey s14 is out any idea when will bonus challenge unlock?

night cloak
#

@steel schooner you mean this bot : PUBG MOBILE#5879

steel schooner
#

yeah @night cloak

night cloak
#

@violet rover soon

lyric heath
#

i need help some hacker linked their social id in my account

storm willow
#

@quiet basin yes official mail

night cloak
#

@steel schooner that's just a custom bot, and cant be shared.

violet rover
#

Any exact date i cuz i am short 100uc to buy rp

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @lyric heath. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

versed orbit
#

@umbral merlin but my friend got conquer reward bro

lyric heath
#

i need help some hacker linked their social id in my account
@night cloak

steel schooner
#

@night cloak thanks lady

night cloak
#

@lyric heath read the bot message

quiet basin
#

@storm willow thank you !

lyric heath
#

@night cloak i have already followed the steps

night cloak
#

@violet rover exact date for...

#

@lyric heath please wait for a reply from CS

lyric heath
#

but its more than 20 days @night cloak

violet rover
#

S14 bonus challenge

tulip thistle
#

why we cant redeem uc from bonus reward

lyric heath
#

but its more than 20 days @night cloak

#

please help me

night cloak
#

@violet rover bonus challenge will be starting soon

#

@lyric heath it can take up-to 60 to 90 days.

teal isle
#

Hey guys is anyone having rendering problems on gameloop?

night cloak
#

@tulip thistle Bonus challenge is closed atm

storm flumeBOT
lyric heath
#

see this i got that title but that id is hacked

slim quiver
#

Pubg mobile customer care email address need

limpid jolt
#

ooo

lament pivot
#

do you when they can fix it ace issue

night cloak
#

@lament pivot will be fixing soon

lyric heath
#

it can take up-to 60 to 90 days.
@night cloak bro please help i want to buy royal pass on that

serene ridge
#

Anybody got the update?

night cloak
#

@lyric heath we Discord staffs cant help you with the account related issues.

lament pivot
#

One day or more@night cloak

lyric heath
#

@night cloak then who can ??

night cloak
#

In game customer service

#

@lament pivot No ETA at the moment

lyric heath
#

any one on discord can help ??

#

In game customer service
@night cloak they are not helping

night cloak
#

@lyric heath as I previously said it could take upto 60-90 days

serene ridge
#

Is the update of payload 2.0 out?

wraith brook
#

@serene ridge No

serene ridge
#

When?

wraith brook
lyric heath
#

@lyric heath as I previously said it could take upto 60-90 days
@night cloak till then the hacker will spend all my 9000 uc

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @serene ridge. Once we do, we will publish further information in #news.

serene ridge
#

Also when it comes, will payload be back for the whole week or it will stay only weekends

drifting bough
#

I unlinked my Facebook account and gave me code how to send the code to you

mild beacon
#

Pubg team please tell me what's wrong with this
Last season reached conqueror and got ace rewards 😒😂 @night cloak

night cloak
#

@lyric heath we Discord staffs cant help you, its your responsibility to protect your account, stating the issue in here wont help you.

#

@mild beacon please wait patiently

#

@drifting bough could you explain that

serene ridge
#

Also when it comes, will payload be back for the whole week or it will stay only weekends
@serene ridge

lofty patio
#

Why Bonus challenge locked in pubg mobile ?

zenith ibex
night cloak
#

@lofty patio soon

#

@zenith ibex please wait patiently, you'll get the reward.

lofty patio
#

Tq

zenith ibex
#

@night cloak is a bug?

drifting bough
#

Through Facebook, I unlinked my account on pubg mobile, and Facebook gave me code and said that members of pubg technical support might need

long saddle
#

When will Bonous unlock

spring zephyr
#

@long saddle Soon.

solemn shard
#

@zenith ibex yep

long saddle
#

Today?

storm flumeBOT
#

You can contact the customer service via the game settings, @drifting bough. Refer to subpoint 5.3 in #faq for further instructions.

idle wagon
#

@night cloak sir

#

@night cloak sir can we get conqueror titles and effects

serene ridge
#

If I buy the rp subscription, can I cancel that right after I bough it?

zenith ibex
#

@solemn shard ok ty for information

tight cypress
#

How do I get my Fool M4 back

night cloak
#

yep you will get those @idle wagon

tight cypress
#

I got it then I had it for 3 days then it disappeared

#

I spent 600 UC on it

serene ridge
#

If I buy the rp subscription, can I cancel that right after I bough it?
@serene ridge

spring zephyr
#

@tight cypress What do you mean?

tight cypress
#

I bought it then I got it the. It disappoints from my inventory

jolly sparrow
tight cypress
#

Disappeared

spring zephyr
#

@tight cypress What did you bought?

wide tinsel
#

I m experiencing a bug for 3months

tight cypress
#

@spring zephyr the fool M4 lvl 1

spring zephyr
#

@tight cypress From where?

tight cypress
#

From the crates

#

The upgradeable gun skin

#

The Fool M416

#

Lvl 1

spring zephyr
#

@tight cypress Check your Inventory again.

tight cypress
#

I did

night cloak
#

Im in Top 70 Asia squad and i got s13 ace title what to do

storm flumeBOT
#

You can contact the customer service via the game settings, @tight cypress. Refer to subpoint 5.3 in #faq for further instructions.

tight cypress
#

It’s not there

amber cedar
#

@night cloak u will get it soon.

robust sparrow
#

When will bonus challenge open again?

spring zephyr
#

@robust sparrow Soon™️ no exact dates.

night cloak
robust sparrow
#

@spring zephyr ok

night cloak
#

@jolly sparrow #old you dont have to tag her

serene ridge
#

Thanks

drifting bough
#

Through Facebook, I unlinked my account on pubg mobile, and Facebook gave me code and said that members of pubg technical support might need

tight cypress
#

I spent good money on that gun skin

storm flumeBOT
#

Hello, @wide tinsel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

tight cypress
#

I want it back

cold sandal
#

from where can I rate s14?

night cloak
#

@drifting bough contact in-game customer service

spring zephyr
#

@tight cypress Contact in-game customer service for this issue.

cold sandal
#

I love this season alot

tight cypress
#

Where do I find that

serene ridge
#

And I will loose my rewards only once it ends or right once I cancel it

spring zephyr
storm flumeBOT
#

You can contact the customer service via the game settings, @tight cypress. Refer to subpoint 5.3 in #faq for further instructions.

drifting bough
#

@night cloak didn’t help mecontact in-game customer service

#

Just I need a sent user code

night cloak
storm flumeBOT
#

You can contact the customer service via the game settings, @drifting bough. Refer to subpoint 5.3 in #faq for further instructions.

left mason
#

@night cloak what is this

median pelican
#

I did not get the uaz skin

spring zephyr
#

@median pelican Which UAZ skin?

median pelican
#

Rp

serene ridge
#

Yeah, but I buy it today for 1 month, cancel it, so will I loose my rewards today or next month, the normal rewards of subscribtion

idle wagon
#

@night cloak sir can u tell me how much time I get my rewards

left mason
#

Change my nickname

spring zephyr
viral ocean
#

The badge thingy doesnt count the last season?

lyric heath
#

@spring zephyr Sir help me pease

#

please

woven atlas
#

@viral ocean from this season

viral ocean
#

Oh ok

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lyric heath. Remember to read through #faq before asking questions in the support channels.

viral ocean
#

So all the previous hard work isnt shownfacepalmpubgm

night cloak
vernal silo
#

Can anyone tell When is Bonus challenge coming

idle wagon
#

@night cloak same issue

night cloak
#

@idle wagon @night cloak no ETA at the moment, you'll receive the rewards soon

#

@vernal silo Soon.