questions

[viral ocean]

Is it not doable yet?

@storm willow its on the patch notes

[polar marsh]

@dense tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@viral ocean oh okay thanks 👍

[viral ocean]

What about that achievement? No info?

[flat bobcat]

Fair enough @storm willow , guess nothing’s changing - appreciate it’s not your fault. The PUBG staff are such an embarrassment though.

[storm willow]

@viral ocean all achievements are Doable, i dont see any questions there

@flat bobcat #old

[viral ocean]

But i dont know how

[flat bobcat]

Again, I appreciate it, have written to them several times about communication regarding hackers, they ignore it.

[fluid marten]

Hlo my device is capable of getting 60 fps/ +50 fps (realme C3) but after update it's locked to 40 fps in smooth ultra

[crystal marsh]

Hello bro

How to connect the server

[maiden pecan]

I have been playing like 15 games and my synergy has yet to go up? I dont know why, we play duos and squad and it still stays the same amount

[viral ocean]

@maiden pecan theres a daily limit

[tired fractal]

@maiden pecan There is a daily cap for how much synergy you can get per day

[night cloak]

@sacred cedar sorry about the late reply, it has been removed from the map. That's why I asked you to give a feedback about that.

[maiden pecan]

🥺🥺🥺so i have to send a aeroplane just to get it up argh

[night cloak]

There's a daily limit in getting synergy with your friends, you can check that under by clicking ? in Synergy settings

[viral ocean]

@maiden pecan bike adds 1 synergy

[echo dagger]

Are we going to get a shotgun skin in royal pass season 14? According to the latest leakes

[maiden pecan]

@viral ocean yeah but i dont have bikes, i would rather just spend 2,000 uc for the planes

[viral ocean]

Buy it from the clan shop daily@maiden pecan

But only 1 per day

[maiden pecan]

@viral ocean i do, but i pressed block by accident😞 we had 13,000 synergy

[viral ocean]

Oh

[maiden pecan]

Now i cant even stand next to her on the profile

[frank plover]

when will be the render glich wil be fix?

[craggy blade]

@frank plover Emulator?

[frank plover]

yes

[craggy blade]

Anyone who faces invisible objects, rendering issues, OpenGL render lag and all such issues, please wait for a small patch. @frank plover

[frank plover]

i didnt understand what does that mean

[craggy blade]

@frank plover That mean it will be fixed soon.

[red hazel]

@mod

<@&481161015728406538>

[craggy blade]

@red hazel What's the emergency

[polar marsh]

@dense tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[red hazel]

Wth my game crash Everytime when entering the game in loading screen and I have to restart the game when restarting the sound got glitch any solution 🤬🥵🥵🥵🥵

[obtuse hazel]

@polar marsh in lobby my internet speed is fast but when i am ingame i internet speed is much slower. I am getting 3mbps in the lobby and only 100kbps ingame

[craggy blade]

@red hazel Read #faq 4.7

[chilly hemlock]

Anyone else cant connect to the server? Also always with the running loading icon in the middle of the screen, saying Server error?

Server is Asia, PH

[craggy blade]

@chilly hemlock Does it show server not respond?

[chilly hemlock]

Yeah also making me alway go back to login screen, got 25mbps speed

[crimson siren]

Can I get the .ttf font which is used ingame?

Or atleast know what font is used?

[chilly hemlock]

Every other game run smoothly and lag free, right now i wanna play some Pubg and yet im stuck with this, "Server did not respond"

[craggy blade]

@chilly hemlock Read #faq 4.10

[onyx cairn]

@crimson siren
Headliner No. 45
Agency FB
Teko
The rest can be found in search machines.

[sweet idol]

@onyx cairn need update about the issue in Pakistan 😔 plz tell me what is happening 😔

[onyx cairn]

Unfortunately you have to ask this to your government.

[wraith brook]

@sweet idol Pubgm banned in pak

[craggy blade]

The case is pending

[chilly hemlock]

@chilly hemlock Does it show server not respond?
@craggy blade did everything. Again not my internet coz every other online game isnt lagging or anything

[sweet idol]

@onyx cairn but they are not replaying us because pubg is directly involve in this mater ...before that we were trying to solve this issue but now they are saying that pubg have to register 😔 just want to know that pubg is registering or not 😭

[onyx cairn]

I cannot to anything regarding it

[hexed jasper]

Can someone explain this to me in simple manner

[sweet idol]

Ok 😔

[hexed jasper]

Spectator (the client of the user who is spectating the match and receives the combat data transmitted by the game server)

The cheating user will use two mobile phones. The host will play the match normally and get the spectator to use an x-ray vision plug-in to cheat. The game server will determine in real-time whether a player is visible in the view of the host. If it determines that a player is not visible in the view of the host, it will not transmit the location data of the player to spectators. When the server determines that a player is visible in the view of the host, it will start to transmit the location data of the player to spectators.

As the game server determines whether the players are visible or not in real-time, cheating plug-ins will not be able to modify the game data, which strongly guarantees the security and reliability of the proposal. In addition, this solution does not affect the experience of users who spectate matches normally.

[storm flume]

Hello, @hexed jasper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Please refer to subpoint #4.7 in #faq for further information, @red hazel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hexed jasper]

@storm flume what a good help u gave me thank u for your time and efforts

Pls i need a non robotic answer ????

[storm flume]

@hexed jasper You are nice.

[crimson siren]

@onyx cairn thanks

[hexed jasper]

@storm flume i am nice lol ok thanks for the complement

[spring zephyr]

@night cloak Soon™️

[night cloak]

Next season will last for 2 months, the bonus challenge shouldn't take that long.

You can complete the basic missions, and complete the elite RP missions once you upgrade.

No worries, happy gaming!

[hexed jasper]

Thanks admins and mods for the help after reading it 3 times i get it now to all who wants to know spectating hack is now off it will no longer work at all
If u r in the game and u have a second phone hacking using(/ x ray/) spectating u the server will determine that if there is a camper behind a wall out of the player range of view and simply he can't see them even if they are in the next house the server will never transfer tge data of those campers to the spectators who are using x ray hacks thus they will never see that campers through manipulating the server data cause there is non to begin with
THANKS PUBG THAT WILL REDUCE HACKERS AND CHEATERS TO MORE THAN A HALF

[night cloak]

Feedback goes to #old.

Where do i use AG

[bronze tide]

Can u guys help me to fix this I have open more than 500 crate not even ones mythic I don’t know if because of this bug ?

[spring zephyr]

@night cloak Some events contains AG as a reward, you can get the AG currency from there.

[heady falcon]

When’s the season ending?

@spring zephyr Asian Time

[storm flume]

Please refer to this channel's pinned messages for further information, @heady falcon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[bronze tide]

@spring zephyr what luck I have open more that 70 crates and I can’t even get my 10 achievements point

[heady falcon]

Kk thanks

[night cloak]

help ?

fix this ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@night cloak Ask in #emulator-support

[night cloak]

i did

no reply

😦

[bronze tide]

Plus how the hell people just start get new stuff easy and people that been playing the game for a long time can’t wtf

I did so many time didn’t work

[woeful locust]

@bronze tide U might have missed one buddy

[amber cedar]

If i am having 550uc and 1500 ag currency can i buy rp by usung 550uc and left of the amount through ag currency.

[spring zephyr]

@amber cedar No, yuo can't.

[sick shale]

@bronze tide this achievement for not getting legendary items, not mythic

So when you get a legendary item, the streak will reset

[polar marsh]

@sleek marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bronze tide]

@sick shale just in case but not comment

[polar marsh]

@weak nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

@bronze tide what's wrong in that SS, your current streak is 9

[bronze tide]

One more question this guy work for u guys?

[spring zephyr]

No.

[bronze tide]

@sick shale my achievement reward check my first photo

[pure raft]

@bronze tide report his account at #discord

[sick shale]

@bronze tide Explain more, what's wrong in the achievement

[bronze tide]

I have open more that 70 create wish if u see the photo I should have earn the 10 point of my achievement I have that what one of ur members told me reinstall the app didn’t work

@sick shale

[viral ocean]

The 70 is for not getting a legendary

The 300 is for not getting mythic

[sick shale]

@bronze tide you have got a legendary item on your 69th crate

[bronze tide]

Nope

[viral ocean]

Yes you do@bronze tide

[night cloak]

hello

[sick shale]

Your current streak is 9, you have to open 61 crate now

[night cloak]

how are you all?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

but i need help ADITYA

my pungm keep frizing

pubgm

[spring zephyr]

@night cloak Your device?

[night cloak]

galaxy A7 but now i am on pc

[spring zephyr]

You are on a PC?

[night cloak]

it freezing everytime i join a match

yes

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@night cloak Ask in #emulator-support

[night cloak]

i dont need emulator duh, i said now im on pc, but the game found on phone

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@spring zephyr bro help me

i did

it doesnt there

my game freezing and after few secs its like closing and i can join it for few mins

it shows a black screen

[spring zephyr]

@night cloak Repair your game.

[night cloak]

i did

evrything i even uninstall and reinstall

[austere kiln]

Someone has hacked my Twitter account and is now blackmailing me to pay him when I have proof of conversations with the person and the security messages on Twitter while he hacked my account Please help me

[spring zephyr]

@austere kiln Do you still have access to your PUBGM account?

[austere kiln]

yes

Facbook

[spring zephyr]

@night cloak Report it in the #old with a ***video proof *** of it happening.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @austere kiln. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

OK BHAI

[austere kiln]

@@spring zephyr He wants money to return the account. I have conversations with him to prove

[night cloak]

aditya help me

[spring zephyr]

@austere kiln Read #faq 2.5 and follow the steps to unlink the hacked social media account.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[shrewd badger]

Stuck in game I get out after I restart the mobile

[orchid lantern]

Any one with help plz?

[sick shale]

State your problem

[orchid lantern]

I already update the new version

[fossil cave]

Hello

I can't use highest graphics

I have snapdragon 855

[orchid lantern]

@orchid lantern any assist plz

[sick shale]

@orchid lantern Try reinstalling the game

[fossil cave]

Someone here has phone with sd855?

[orchid lantern]

@sick shale I tried but still the same thing

[fossil cave]

Can they use highest graphics?

[orchid lantern]

From yesterday until now i can not log in💔

[spring zephyr]

@fossil cave Your device doesn't support it.

[fossil cave]

I used to support it

[spring zephyr]

@orchid lantern Did your social media account got hacked?

[light eagle]

When the report channel opens?

[spring zephyr]

@light eagle Soon.

[light eagle]

Its monday

😐

[fossil cave]

So sd 855 can't handle highest graphics anymore?

[spring zephyr]

@light eagle It should open soon. Keep an eye on it.

@fossil cave Did it support before the update?

[fossil cave]

Yep

[light eagle]

The guy who i reported is still not banned

is the channel real or just a joke?

[warm mountain]

@spring zephyr sir what about bonus challenges.... Can we see that tomorrow with the new season??

[spring zephyr]

@fossil cave Could you provide the following information?

▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

@warm mountain No official information about that.
It should come back soon.

[orchid lantern]

@spring zephyr yes it is but I linked by Facebook and Twitter.twitter gat hacked but i was long in but from yesterday i can not

[spring zephyr]

@orchid lantern You will need to wait for the new update.

[fossil cave]

User identification, I have to tell my nickname? Am I right?

[spring zephyr]

Your in-game numeric ID.

[orchid lantern]

When is the new update?

[light eagle]

Helloooo

[fossil cave]

Oh, ok. Thanks for the explanation

[light eagle]

The guy who i reported is still not banned
is the channel real or just a joke?

[storm flume]

We currently do not have a specific release date for the upcoming update, @orchid lantern. Once we do, we will publish further information in #news.

[orchid lantern]

Ok thanks a lot

[fossil cave]

@spring zephyr
User Identification - 513150778
Device - OnePlus 7 Pro
Region - Europe
WiFi/Mobile data - currently I use WiFi

[warm mountain]

Why can't i link gmail account to my pubg account @spring zephyr

@storm flume why can't I link my gmail to my account?

[fossil cave]

Even on balanced I can't use extreme frame rate...

[amber cedar]

@glossy sable see this

[finite timber]

hackers every were why ?

[storm flume]

Hello, @finite timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lyric heath]

i need help for this

[hard cypress]

@fossil cave clear your game app chache and see you get your fps back

[lyric heath]

i need help man

[cold sandal]

@spring zephyr dms

[warped patrol]

What this massege

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warped patrol. Remember to read through #faq before asking questions in the support channels.

[warped patrol]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warped patrol. Remember to read through #faq before asking questions in the support channels.

[warped patrol]

Some thing rong with me

[quasi summit]

How bay Korean pubg uc from India

[short eagle]

@warped patrol use https://www.pubgmobile.com/pay or midas pay

[upper sedge]

when is anti cheat coming

[night cloak]

Lol

[upper sedge]

what's funny

@hybrid raptor report them

[stiff grail]

Hi

[ocean fractal]

Anyone here can set Non standard screens to zero from settings graphics? Mine dont stay in Zero but stays in 1

[upper sedge]

@ocean fractal mine stays 1 as well

is anti cheat added to game?

or it's in upcoming update

[hybrid raptor]

@upper sedge yes I heard it anti cheat is been added in game

[night cloak]

Anti cheat has been in the game for quite some time now

[short eagle]

@limpid nimbus #old

[limpid nimbus]

Ok@short eagle

[polar marsh]

@hybrid raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lyric heath]

I need help please

help me

[desert marten]

I saw the situation now. Hacker kills hacker. The game has become hackers only, and the security team does nothing

[paper shard]

Help me why i have no permission to cheaters report

This game is full of chaters now what your team is doing every game hacker must,pls do something about it

[short eagle]

u need to be lvl 10 @paper shard

[paper shard]

Okkk

Thx for informing

[lyric heath]

@short eagle i need help

[spring spoke]

Why is bonus challenge locked

[cold sandal]

I have hid my details of popularity but my friends are able to see it why?

[barren otter]

A quick question, maximum number of co-leaders in the clan?

[viral ocean]

2@barren otter

[cold sandal]

ping and answer me

[barren otter]

@viral ocean wrong my friend. Already have 3 but am asking is there 4 in high level of clan ?

[viral ocean]

Ooh didnt check till now, it used to have 2 only

Still 3 is max, level 8 clan@barren otter

[barren otter]

Ok thank you

[sick shale]

@cold sandal how did you hide it?

[cold sandal]

@sick shale

[wooden mulch]

Please stop the hacks

[cold sandal]

hack?

[wooden mulch]

All I start with a game I find hackers

[sick shale]

@cold sandal they can see your popularity number from popularity ranking (friends)

[cold sandal]

ye rip

oh rip lol I forgot

😂 😂 😂 🤦‍♂️

thx

[karmic trench]

@cold sandal yea bro it is not showing in profile

[sick shale]

But they can't see the details, only the number

[cold sandal]

rip bro I forgot

about tanking

thx alot Rebel

😂 😂 🤦‍♂️

[verbal yoke]

i remember this from season 8 🤣

[cold sandal]

rip

[eternal arrow]

Tomorrow Where Will Everyone's Tier Drop?? Any Chat Image Anything Available?

[karmic trench]

@verbal yoke gravity not working for u bro

[verbal yoke]

Tomorrow Where Will Everyone's Tier Drop?? Any Chat Image Anything Available?
@eternal arrow what country do you live in

@verbal yoke gravity not working for u bro
@karmic trench 😂

for me the season starts at 10pm est

[eternal arrow]

@verbal yoke 😑😑 i want the tier drop system lookout image..

[verbal yoke]

yeah same

can someone explain how the tier drop will work

Conqueror -> Platinum 2.
Ace -> Platinum 2.
Crown 1 -> Platinum 3.
Crown 2 & 3 -> Platinum 4.
Crown 4 & 5 -> Platinum 5.
Diamond 1 & 2 -> Gold 1.
Diamond 3, 4 & 5 -> Gold 2.
Platinum 1, 2 & 3 -> Gold 3.

wait

conqueror is plat 1

[fair cave]

Hi I want to unlink my facebook account from pubg because my Facebook has been scammed

[verbal yoke]

ace 7 and above is plat 1

[fair cave]

Please need help

[eternal arrow]

What about gold 1 players? Or gold 3 or gold 5..?

[verbal yoke]

ace 1 to 6 is plat 2

@eternal arrow here

[storm flume]

You can contact the customer service via the game settings, @fair cave. Refer to subpoint 5.3 in #faq for further instructions.

[autumn ivy]

What happens if I activate a VPN join a match and as soon as I'm in the match I disconnect it is my account at risk?

[short eagle]

vpn is not recommended

[dire vault]

how do i repair my friends list?

[bold siren]

You can repair your client on the login screen, @dire vault.

[dire vault]

how?

[feral knoll]

@dire vault repair button in login screen

[dire vault]

oh

ive tried it

the button doesnt work for me

[night cloak]

Do you mean that some friends in the list are not visible?@dire vault

[dire vault]

yea

[faint steppe]

that's a bug @dire vault you can fix it by logging out of your acc and login back again

[dire vault]

oh

[faint steppe]

Or by playing a classis match and exit

[sharp onyx]

Joining and exiting cheer park is enough to fix most of the times

[faint steppe]

YUp 😊

[sharp onyx]

The fps drop(missing) in devices and friend list bug will be fixed with a patch.
Sorry for the inconvenience
@ NaDeKo#1214

[verbal yoke]

129kd in the old system. yeah right

[faint steppe]

@verbal yoke Use in game report option

[verbal yoke]

a lot of people did

still not banned

[polar marsh]

@granite cliff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[faint steppe]

Pubg has now updated it's easy anti cheat and for sure it will reduce hackers in game @verbal yoke

[delicate quartz]

Hey, please help me, I am my Facebook account only and another person entered my account and linked it to Twitter and his email, now I want to disassemble his Twitter and email from my account . ):

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @delicate quartz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pure raft]

@ NaDeKo#1214
@sharp onyx hope all this are done before new season starts honestly.

[hot crest]

Does bonus challenge return Tomorrow

Any news on bonus challenge

[night cloak]

Wait he isn't there

No one is here

To help

[hot crest]

Yup I need help too

[night cloak]

They probably busy now

[proper sphinx]

Help me

[polar marsh]

@proper sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hey I need clan members

[silk yew]

I have problem verification code not sent on gmail ?

I have problem verification code not sent on gmail ?

[night cloak]

Can anyone help me bro?

I need help bro

[primal tulip]

Any one know About Unlink Option?

[neat bronze]

Timing of season 14 tier rank in India

[primal tulip]

@neat bronze 8:00 AM

[craggy blade]

@neat bronze new rank will start from 7:30 am IST

[primal tulip]

@craggy blade Check RP Unlock Time Bro

[craggy blade]

@primal tulip Unlink feature is disabled at the moment.

[night cloak]

Bro i need help

[silk yew]

I have problem verification code not sent on gmail ?

[leaden cargo]

Is you tell me any update on PTA ban issue .is pubg register or not in PAKISTAN .bcz no news from PTA.

[primal tulip]

@leaden cargo No News

[craggy blade]

@leaden cargo Wait for the response from government.

[silk yew]

Anyone can help me : I have problem verification code not sent on gmail ?

[night cloak]

Bro can someone help me

?

[primal tulip]

@night cloak ?

[night cloak]

Idk why bro but i feel constipated when i play pubg plz help

[silk yew]

@primal tulip I have problem verification code not sent on gmail ?

[craggy blade]

Contact a doctor.

[night cloak]

Help bro

Pubg support no use

[primal tulip]

@silk yew Bro Check It on Another Mail

[night cloak]

Other games no problem only pubg bro help

[silk yew]

@primal tulip usually I receive a verification email but now I have received no more email since yesterday

[night cloak]

Contact a doctor.
Whats the issue

[wraith brook]

@night cloak Listen these are signs of addiction . Please be relax while playing no matter you die or win , kills don't matter . Nothing is KD , just play it for enjoyment . Don't take any stress about league or other . Just chill buddy

[quartz rose]

Pubg is ban in pakistan

[polar marsh]

@leaden cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[primal tulip]

@silk yew clear Cache

[quartz rose]

Pubg ban in Pakistan

😩

[primal tulip]

@quartz rose yes Bro

[wraith brook]

@quartz rose That's not something we can help with

[craggy blade]

@quartz rose Need any help?

[quartz rose]

I m realy missing pubg because pubg is ban in pakistan because of some suicide cases

[wraith brook]

@quartz rose Please move to chat channel if you don't need any help

[quartz rose]

@wraith brook F hogya yarr

[sharp onyx]

@quartz rose do you have a query?

[quartz rose]

@sharp onyx No

[wraith brook]

Then move

[polar marsh]

@knotty sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Mod race is on...

[sharp onyx]

@night cloak do YOU have a query?

[night cloak]

Nah dont worry m moving to #pubg-mobile

[sharp onyx]

Thank you

[wraith brook]

What is the form that came as Player#1

?

[sharp onyx]

Player 1 is a separate discord server for core testing. The form link has expired now.

[leaden cargo]

VPN is allowed

[sharp onyx]

@leaden cargo usage of Vpn is not recommended, no

[upbeat juniper]

Hi guys please I need some one to help me

[hot temple]

today i tried to login into my account but everytime it says network or account error. but every other account is working

[sharp onyx]

@upbeat juniper please state your issue

@hot temple do you have a screenshot of the issue?

[craggy blade]

@sharp onyx do you know how player numbers are assigned in-game?

[upbeat juniper]

My Facebook is hacked and my pubg account to what should i do

[hot temple]

ok let me take

[faint steppe]

@upbeat juniper Contact Facebook support

Try changing your password

[sharp onyx]

@craggy blade I am not exactly sure, but older accounts have a smaller number

[craggy blade]

@sharp onyx ok. Nvm

[upbeat juniper]

@faint steppe my number is changed all my information is changed

[wraith brook]

@sharp onyx I filled the form so will I get entry ?

[hot temple]

@sharp onyx

[faint steppe]

@upbeat juniper Unlink feature is not available rn, btw how your fb account got hacked

Did you fall for that cheap UC Ads??

[wraith brook]

The form showed submitted

[sharp onyx]

@wraith brook Entry is not confirmed just by filling the form. Only very few people are selected. You can try again when they are recruiting again

[faint steppe]

Contact Facebook Team here we can not help you with your account being hacked

[wraith brook]

Okk

[plucky ridge]

Why is this happening? I'm using emulator

[sharp onyx]

@hot temple Have you logged into google in your device? Can you check Playstore and see if your gmail id shows there?

[faint steppe]

@upbeat juniper Refer to #faq 2.8

[sharp onyx]

@plucky ridge Assign yourself Emulator role by reacting to "E" in #613267301243944960 and ask in #emulator-support

[hot temple]

yes i have double checked and now same error i am getting on my pc

[night cloak]

What is the form that came as Player#1
@wraith brook what is player#1 form ?

[fluid palm]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fluid palm. Remember to read through #faq before asking questions in the support channels.

[sharp onyx]

@hot temple Do you have Play Games installed on your device?
If yes, then clear its cache and of playstore and Pubgm

[faint steppe]

@fluid palm Please state your issue

[hot temple]

ok

[plucky ridge]

Can you please say how to do that? @sharp onyx

[sharp onyx]

@plucky ridge please wait

@spring void please do .emu Havoc King and Nemesis

[fluid palm]

I can not play pubg, i am a emulator player but after the update the graphics is like blinking, what to do?

[faint steppe]

@fluid palm Flash?? when someone fires??

[craggy blade]

@fluid palm it will be fixed with a small patch.

[fluid palm]

No all the time

Like i became a hacker

[storm flume]

You can now access #emulator-chat and #emulator-support, @plucky ridge. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

What is the form that came as Player#1
@wraith brook @sharp onyx what is player#1 form @craggy blade

[storm flume]

You can now access #emulator-chat and #emulator-support, @fluid palm. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[fluid palm]

I can see players but not the walls

[faint steppe]

Assign yourself "emulator" role from #613267301243944960 and ask in #emulator-Support

[craggy blade]

@fluid palm Known issue. Will be fixed soon.

[fluid palm]

Yeah ok then

[faint steppe]

@spring void .emu me too

[sharp onyx]

@night cloak you can read about it in #news there will be a post in there

[fluid palm]

@craggy blade how much time it will take?

[wraith brook]

@night cloak Check #news

[craggy blade]

@fluid palm Can't give you a exact date.

[topaz wave]

I can not play pubg, i am a emulator player the game been lag and drope fps too mush

[wraith brook]

@topaz wave Maybe your PC problem

[spring void]

.role @faint steppe emulator

[storm flume]

Changed roles for Aman#7969, +Emulator

[faint steppe]

@topaz wave ask in #emulator-support

[nova rapids]

@hollow hedge what?

[topaz wave]

@wraith brook my pc is good

[faint steppe]

thank you :)

[night cloak]

Just got a confirmation message from twitter, but I didn’t log in does that mean they are trying to hack me? Should I change my password? I’m paranoid af

[nova rapids]

@hollow hedge u need a clan go to #clans

[wraith brook]

@topaz wave Use #emulator-support btw

[nova rapids]

@hollow hedge that was a warn and move this to #chat

[topaz wave]

@faint steppe they tell the emu does not have a problem

[faint steppe]

@night cloak Yes, if u think someone has access to your account, and 2FA will be great

[hollow hedge]

@hollow hedge u need a clan go to #clans
@nova rapids ?what

[night cloak]

I got 2FA if I didn’t had that they’d take my account

[hollow hedge]

ohh nvm i didnt see i was in pubg support

[faint steppe]

@topaz wave Ask them for a good settings

[night cloak]

I change all my passwords immediately

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sharp onyx]

@night cloak if you got confirmation for twitter, then please contact twitter support

[night cloak]

Wdym#

[topaz wave]

@faint steppe i try they settings but don't work very well

[night cloak]

I already change the pass isn’t that enough

[sharp onyx]

If someone is trying to get into your twitter account, you should contact twitter support. Password change does help, yes. But its always safe to contact customer support as well

[faint steppe]

@topaz wave #emulator-support is for emulator players @topaz wave

[night cloak]

What do I tell them?

[sharp onyx]

What you told us

[night cloak]

Okay

Brb

Ight I sent an email

[lament mirage]

@faint steppe
Bro when i wanna play scrim and when the game start i can't hear my teammates what is this bug bro
Please help me to fix this

[woeful locust]

Guys any news on The bonus challenge?

[dreamy dune]

I was signed for player #1 group
When i am gonna get noticed and how can i download pubgm beta for google play

[royal junco]

Hi .. I have iPhone 8+ .. suddenly my mic stopped working .. I can’t hear my team and they can’t hear me .. I tried to reinstall, repair .. nothing helps .. microphone is enabled for pubgm .. also audio settings in game all max .. so Idk what to do

[night cloak]

That what you get if you take an IPhone 😂

[chrome coyote]

What is the red dot to the right of the Uzi?

[acoustic merlin]

Hello Team pubg
I am Regularly played from Emulator, but from past days i matched with all mobile player dont know how. what is the reason for this and what is the solution

note: i talked with teammates and opponent also all from mobile btw on TDM

[icy bane]

Please recover my account because a large sum has been spent in opening
funds and the RP level. I am tired a lot to reach this level .. I play 10
hours a day. Since season 2. Please return my account because this decision
is unjust. A lawsuit will be filed against this unjust decision. ID:
5173320892 LVL: 69 RP: 100 RANK: ICE 3 STARS

[night cloak]

@icy bane could you explain that

Why can't i type in #clans

[elfin grove]

@night cloak lvl 10

[night cloak]

@night cloak you need to have level 10 in the server

[elfin grove]

Boom?

[night cloak]

ok

Move to a discussion channel

[elfin grove]

Whered my emoji go?

Oh ok

[polar marsh]

@icy bane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@acoustic merlin which Emulator

[warm zinc]

Anyone free to help me.

?*

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warm zinc. Remember to read through #faq before asking questions in the support channels.

[acoustic merlin]

gameloop

[warm zinc]

Me too I had same problem

[storm flume]

You can now access #emulator-chat and #emulator-support, @acoustic merlin. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[polar marsh]

@warm zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@acoustic merlin report that in #old

[tiny mural]

how do you check the registration number of your account on google play account? customer support guy si asking for it for recovery

<@&481161015728406538> any clue?

[storm willow]

Did you create with google play?

[tiny mural]

yeah

[storm willow]

Any idea when you linked another account ?

[tiny mural]

that's what they are asking for

[storm willow]

It’s easier to find in Facebook and Twitter

Check playstore app installation/ purchase history

[tiny mural]

okay I'll try i guess

[grave parcel]

Hallo friends i have some trouble with login from Facebook can someone help me? Thanks a lot

[prime copper]

Hello sir .... In last  my account in pubg is connected to this account but i removed it from this account and i connected it to my Facebook account but i can't access to my Facebook account in current time so i lost access to open my pubg account (id = 5184620236 )

Plz help me to reconnect my game id pubg in my this Gmail account so i can access open my game again because i spent alot of money to improve this account pubg game

Thanks

Hello

[tired fractal]

@grave parcel contact facebook support

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @prime copper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[grave parcel]

@tired fractal i cant find contact where to contact can you help me?

[tired fractal]

@grave parcel facebook.com/support

[slender talon]

How to register for pmco

[steep folio]

Can i unlinked my pubg id from twitter my account has been linked from two account

[onyx cairn]

@slender talon registration is closed.

Don't beg for any in the server, @night cloak.

[brazen tusk]

So many glitches in game how to change

[steep folio]

Can i unlinked my pubg id from twitter my account has been linked from two account
Sir

@onyx cairn

[onyx cairn]

Do not beg for anything in this Server.

[brazen tusk]

How to change ping issue

[onyx cairn]

@storm willow can help you with it!

[steep folio]

@onyx cairn

Sir can i unlinked my account from twitter

[storm willow]

@steep folio you cannot unlink Account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @steep folio. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hidden vigil]

How to return acc, My friend updated pubg but she loged in by "guest" now she lost everything.

[storm willow]

@brazen tusk contact your ISP and upgrade your internet with less latency.

@hidden vigil try contacting customer support ingame

[hidden vigil]

She did they told her when they check everything that they will return her progress that she had but they didn't

[steep folio]

@storm willow okay thank you sir

[storm willow]

@hidden vigil wait for their response. You try contacting them again. Only they can help you.

@steep folio you’re welcome

[hidden vigil]

@storm willow alright, thank you

[old garnet]

Before the update my gyro was working but after update it is not working please help me <@&481161015728406538>

[night cloak]

lol you have to re enable it

thats why

[storm willow]

@old garnet Make sure it is enabled in settings basics, if problem persists try repairing the app once .

[night cloak]

look

[errant terrace]

<@&639889499718942720> I have a problem with my game..... I am an ace player...... I reached crown 1 today unexpectedly..... My rank decreasing hence I didn't play any game also......... Please help me.......

[little cedar]

@night cloak what happened

[old garnet]

@storm willow I tried to enable but it shows this device is not supporting this feature

[storm willow]

@old garnet try repairing/ reinstall the app

@errant terrace What’s the issue there ?

[old garnet]

@storm willow 3 times reinstall but not working

[storm willow]

@old garnet please post in #old. Your char ID , device info, region and video recording showing the issue.

[errant terrace]

@storm willow my rank is getting decreasing....... I didnt play any game...... But it getting decreasing....

[little cedar]

@storm willow i am getting black screen while i am entering to livik map

[night cloak]

@stable forum everone does

@spice mesa i just showed you a photo 🤦‍♂️

look at the top

[storm willow]

@errant terrace Change your account passwords if you feel someone is accessing your account. Turn on 2 fa

[dry zodiac]

hey @storm willow can u help me

when will restart the season

can u say me which hour

[storm flume]

Please refer to this channel's pinned messages for further information, @dry zodiac:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[storm willow]

Royale Pass and Rank Season 13/14 Guide:

End of Rank Season 13:
July 13, 23:59 pm GMT+0
Start of Rank Season 14:
July 14, 2:00 am GMT+0

End of Royale Pass Season 13:
July 12, 23:59 pm GMT+0
Start of Royale Pass Season 14:
July 14, 2:00 am GMT+0

Please note the following:
• Royale Pass 13 mission cards cannot be transferred and used in Season 14
• Royale Pass 13 points cannot be used in Season 14. Please spend them before Royale Pass 13 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 14th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus
• Rank Season 13 Rewards will be sent to your mailboxes with the beginning of Season 14.

[dry zodiac]

02.00?

I'm living in Turkey

can u say me with turkish time

[storm willow]

@dry zodiac you can use Google and covert to your timeZone

[craggy blade]

@dry zodiac 5:00 Turkey time.

[dry zodiac]

@craggy blade Thanks ❤️

[little cedar]

@storm willow help me

[dry zodiac]

Follow the titles :) You will see me in the gunslinger global :)

[craggy blade]

Welcome :)

[night cloak]

[storm willow]

@little cedar repair the app, if you still have problem post in #old with device info and video

[vital cliff]

Hey <@&481161015728406538>
Since two weeks i have problems with the pubg mobile app.
It takes way more time to start the app , my mic does not function and i can‘t hear my teammates.
Sometimes an error message pops up, saying something like „update error, please close the app and fix the problem“.
I already reinstalled the game, but it did not fix the problem.
Now i cant even download any maps or the textuerpacks for the cloths.

[errant terrace]

@storm willow no I am just in lobby for 5 mins for changing the pose of my buddy...... After that my rank has been decreased...... Can I have any solution

[night cloak]

@vital cliff Please do not mention server moderators for game related questions.

[vital cliff]

Oh sry

[bold siren]

What device do you use, @vital cliff?

[cloud rampart]

Please improve LIVIK pre-match. I saw black screen for a few second.

[vital cliff]

Ipad

[cloud rampart]

Waits that should be bug channel

[bold siren]

Have you tried repairing the client from the login screen, @vital cliff?

[craggy blade]

@cloud rampart #old

[bold siren]

You can drop your feedbacks/suggestions in #old.

[cloud rampart]

Ik

[vital cliff]

I cant press the button on login screen

[cloud rampart]

I said wrong channel

[vital cliff]

So i somehow tried

[grave grove]

hello

[quaint depot]

when crew challenges are starting

[craggy blade]

@quaint depot No exact date. Keep checking the crew challenge tab regularly.

[normal fulcrum]

@grave grove No need to ping Moderators. Just ask the question and someone will reply @errant terrace

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @grave grove & @errant terrace. Remember to read through #faq before asking questions in the support channels.

[quaint depot]

what is end date of season 14

[onyx cairn]

||Something weird is going on here..||

[normal fulcrum]

@quaint depot #questions

[dire urchin]

any pubg support team here ?

i got an issue withmy account

[grave grove]

@grave grove No need to ping Moderators. Just ask the question and someone will reply @errant terrace
@normal fulcrum ok

[craggy blade]

@quaint depot Season 14 isn't out yet.

[quaint depot]

how do i unlink my pubg from facebook?

[polar marsh]

@grave grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

@quaint depot Unlink is disabled at the moment.

[quaint depot]

is there any chances of unlink option?

[polar marsh]

@dire urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@quaint depot Regarding the season's details, check pinned message

[craggy blade]

@quaint depot Maybe. You can provide your feedback in #old

[normal fulcrum]

is there any chances of unlink option?
@quaint depot It might return in future

[night cloak]

man im not helping ppl no more yall just ignore me 🤦‍♂️

[split plume]

I can't able to hear speak over the mic while connected to a WiFi connection. Please look into this ASAP.

[errant terrace]

I am in lobby for 5mins then why my tier is getting decreased.....

[vapid sail]

I have a question about the upgraded firearm attachment finish features. Is it gonna be available for old upgraded skins like the glacier M416?

[vital cliff]

I tried several times to fix the client in the login screen, but the „reparing“ button is simply not working

[spice mesa]

@night cloak did u accidentally @ me?

[night cloak]

i dont think i did

[normal fulcrum]

@vapid sail No idea

[peak blade]

hello, my account is banned for violating regulstions , but im sure i dont have hack that because i leave in Lebanon and my internet is too slow and i get banned for that please help me to recover it i pay 5000$ for this account please
Dear Aliä

[normal fulcrum]

@vital cliff Is it not showing the dialogue box when you click on repair button?

[polar marsh]

@peak blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fossil bay]

Hi I have 2 accounts and inside my first account there is an custom room card can I transfer it to another account

[stoic zealot]

What is the meaning of this letter

[vital cliff]

No

[normal fulcrum]

@fossil bay No

[crude escarp]

Hi. Why is my graphics reset to default?

[fossil bay]

@normal fulcrum thanks

[normal fulcrum]

@stoic zealot You used an unofficial source to purchase UC in past and your future purchases are now blocked. Contact in-game customer support

[pseudo anvil]

5264848959 Hello support team, please help me to unblock the account on my account due to the penetration of the Twitter social account and use the account fraud methods, and please disassociate the account from Twitter as well I cannot access the private account on Twitter

[normal fulcrum]

Is your account banned @pseudo anvil?

[pseudo anvil]

Yes

[normal fulcrum]

Twitter account or game account @pseudo anvil?

[pseudo anvil]

Yes

[stoic zealot]

@normal fulcrum This is dangerous for the account

[normal fulcrum]

@errant terrace Check pinned message

[pseudo anvil]

And fecbook

[normal fulcrum]

Can you still log in?

@normal fulcrum This is dangerous for the account
@stoic zealot What is?

[pseudo anvil]

Yes feacbook no log twtter

[polar marsh]

@stoic zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[runic stirrup]

Hello when someone he play 2 games with cheater and the cheater get ban when the cleaner player will get ban 1 week ? After how much time

[normal fulcrum]

Understood @pseudo anvil. As of now, unlike option is not available. So you cannot remove or replace account once linked

Do you get that screen when you try to log in @pseudo anvil?

[night cloak]

How can send my video's link in content creator's channel?
Please help!

[normal fulcrum]

@night cloak You can't. You need content creator role for that

[night cloak]

How can i get that role?

[pseudo anvil]

Ok

[polar marsh]

@pseudo anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@normal fulcrum how can i get the role?

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital cliff]

Ok,
I spamed the repair button and the dialogue box opened , but closed immediately, because the loading screen was over

[normal fulcrum]

@vital cliff Reinstall the game

[vital cliff]

I already reinstalled the game several times

[normal fulcrum]

Can you share a video clip of the issue @vital cliff?

[vital cliff]

Yes of course , should i post it in this channel?

[normal fulcrum]

Not exactly @vital cliff. You can use #old to report the issue. Make sure to write the issue along with the video in a single message

[vital wadi]

Unable to enter match

Please help..

[normal fulcrum]

Screenshot @vital wadi?

[normal fulcrum]

@vital wadi Can you share your internet speed test?

[vital wadi]

@normal fulcrum I have reported this problem several times but it hasn't been fixed

[normal fulcrum]

@vital wadi That's not at all bad. How much ping it shows when you select your server? And what's your region?

[vital wadi]

Mostly 76-100

Region nepal

@normal fulcrum

[normal fulcrum]

76 to 100 is pretty high

[vital wadi]

In our country its normal

[normal fulcrum]

@vital wadi Try changing your dns and setting it to 1.1.1.1

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @vital wadi. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital wadi]

@normal fulcrum there are two dns dns 1 or 2 i have to change

[normal fulcrum]

Device?

[vital wadi]

Vivo y15

[normal fulcrum]

Download the app through the link mentioned in #faq 4.5 and follow the instructions

[vital wadi]

Yeah i have downloaded the app

But it didn't fixed problem

@normal fulcrum

[normal fulcrum]

Try contacting your ISP and ask them to fix dna

[polar marsh]

@woven mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital wadi]

@normal fulcrum i tried logging my another account it works good but my this current account is only facing this problem

[normal fulcrum]

It cannot be account oriented @vital wadi

@woven mural Use #emulator-support for queries regarding the emulator version

[woven mural]

i can't find it

[storm flume]

You can now access #emulator-chat and #emulator-support, @woven mural. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[vital wadi]

@normal fulcrum im using same wifi to both accounts but my current account is only facing this problem.if there is problem in my network then my another should also get this problem

[normal fulcrum]

@vital wadi As I said, network issues are not account oriented

For further details, contact in-game support

[storm flume]

You can contact the customer service via the game settings, @vital wadi. Refer to subpoint 5.3 in #faq for further instructions.

[faint steppe]

@lament mirage its just a voice glitch it happens sometimes, Restart your game before you start a match and do not turn off and on your mic continuously as it will result in voice bug during the match instead you can switch to Push to talk @short valve

[polar marsh]

@warm aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital wadi]

@normal fulcrum i have already reported several times about this problem i also have done the routine repair

[storm flume]

Alucard is AFK: Retired for the day - 2 minutes ago

[faint steppe]

@vital wadi What us your issue

[vital wadi]

Im unable to paly any matches

@faint steppe play

[faint steppe]

Can u elaborate

[vital wadi]

@faint steppe when i click on the game button game stucks at the loading page after sometime enter match again message will be displayed

[faint steppe]

@vital wadi Restart your device

When you click enter match again u will get in the match

[vital wadi]

@faint steppe already done i have done routine repair reinstalled the game cleared all cache but samw problem come

[faint steppe]

wait a sec

[vital wadi]

@faint steppe ok

[faint steppe]

Maybe your NAT type is strict @vital wadi check your router

[vital wadi]

@faint steppe how to check

[vital cliff]

I posted the video and information about the problem in the #old channel, but the message is gone.
Idk if this is normal

[faint steppe]

@vital cliff Don't worry

@vital wadi reboot your router

[snow helm]

#when we get character vochers :(

[faint steppe]

Contact your internet provide if you have any problem with your internet connection, do a speed test

[vital wadi]

@faint steppe i reboot my router everyday

[faint steppe]

#when we get character vochers :(
@snow helm No information

[snow helm]

When we can expect

[faint steppe]

You can buy character voucher in the shop @snow helm

[snow helm]

Vochers event

[faint steppe]

@vital wadi Free Up your device ram and memory

[vital wadi]

11 gb remaining@faint steppe

[faint steppe]

This is what i can help with,
You can post your issue in #old with a recording if possible

[vital wadi]

@faint steppe im having this problem in this account only my another account doesn't have any problem

@faint steppe i have posted 3 times but no replies came

[faint steppe]

@vital wadi They won't reply they read feedback and fix the bugs i guess

[vital wadi]

@faint steppe but the bugs were not fixed

[faint steppe]

@vital wadi Always fixing bugs in every update

[vital wadi]

When will next update come?

@faint steppe

[faint steppe]

@vital wadi you will be informed in #news

[vital wadi]

@faint steppe will update come after the end of this season

[faint steppe]

All the updates of pubg are posted in #news @vital wadi i have no information

[vital wadi]

@faint steppe ok thanks for the info

[faint steppe]

You're welcome :)

[vital wadi]

@faint steppe r u volunteer of pubg mobile

[faint steppe]

@vital wadi Nope, If you have no more queries please move to #chat

[vital wadi]

@faint steppe have queries bit no solution

[faint steppe]

@vital wadi it will be fixed by next update

[lament mirage]

@faint steppe
Not work

[vital wadi]

@faint steppe hope it will be fixed soon

[lament mirage]

@short valve
U ply on facebook?

U said u have this issue

Ok

[faint steppe]

@short valve She face voice bug only in rooms??

[lament mirage]

@faint steppe
Bro every update new glitches

😐 😐

[faint steppe]

@lament mirage They try to fix every bug

[lament mirage]

@faint steppe
Also when u restart ur game while u are in room
U can't talk & speak
What is this??

It is really important for tournamets

[faint steppe]

@short valve How long he is facing this problem

[lament mirage]

They just add sets and think about money

[faint steppe]

@short valve Make sure her headset is working fine

She can't talk and hear??

Which device?

Can you send the audio ss where you select the mic and speaker level

Is she using Low, High Or Ultra?

[hushed pebble]

ANYBODY FOR 1vs1 any gun...

[faint steppe]

@hushed pebble Please move to #pubg-mobile

@short valve Ask her

@short valve You can also post your issue in #old

Anytime ;)

[magic kiln]

i have proof of teamate kill and a hacker

[faint steppe]

@magic kiln Use the report option

[magic kiln]

its gone

lol

i have video if guy sniping me right through haybail

[faint steppe]

#cheater-reports as soon as it open back again @magic kiln

[polar marsh]

@muted drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can't change my clan's insignia after the update

Please fix this issue

Ty

[gloomy tusk]

help mi

[vivid merlin]

what's the issue? @gloomy tusk

[gloomy tusk]

Oyunda harita gidip geliyor oyun oynanmıyor help mi ?

pubg map no game

[vivid merlin]

the maps arent downloading?

[young stirrup]

Fix render glitch

[gloomy tusk]

yes

[vivid merlin]

@young stirrup try to repair the game.

[storm flume]

Please refer to subpoint 4.12 in #faq for further information, @gloomy tusk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gloomy tusk]

no englıs

no game

[young stirrup]

@young stirrup try to repair the game.
@vivid merlin not working. Tried all possible setting. None of them worked

[vivid merlin]

@gloomy tusk what language?

[gloomy tusk]

türkçe

no englıs

turkıs

[vivid merlin]

you can join the turkish server in #613267301243944960.

[gloomy tusk]

türk yokmu ?

Oyunda haritalar gidip geliyor herşeyi denedim ama yine aynısı olmaya başladı napmam lazım? TURKIS

[storm flume]

Please do not use any other language aside from English in this channel, @gloomy tusk. Refer to #613267301243944960 for language channels.

[steep hemlock]

Wtfff is this

Why it's removed

[storm flume]

Hello, @steep hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[steep hemlock]

Just shut up

Report them report them how many times we do that

We are sick of it

@blazing saddle

[pure raft]

Starting new season with last season bug 😂😂.

[steep hemlock]

We want to get rid of it but everyday new hacker in every game their are hackers

[pure raft]

Told my clan leader ain’t playin now till shits get fixed not gonna spoil my KD just because of some lazy dev. Thanks BUGG. Will be waiting patiently till good feedback comes in your channel

[steep hemlock]

@vivid merlin

[blazing saddle]

@steep hemlock Please send feedback in #old

[steep hemlock]

@bold siren

[blazing saddle]

Stop mass mentioning moderators.

[steep hemlock]

@blazing saddle i am not messing you guys are

It's better we should leave this game then

[blazing saddle]

The bot already answered your query. Reporting cheaters is the only option. This is not a ranting channel.

[steep hemlock]

Nothing happens

Yes we report but next day new hacker really is that what you want just report

[blazing saddle]

It takes time due to the large number of reports, but rest assured, all cheaters get punished.

[steep hemlock]

Haha really ace tier hackers crown tier hackers wow

[lyric vector]

when reports room open? is take so lonnnnnnng

[polar marsh]

@steep hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

After the current reports are processed, @lyric vector .

[polar marsh]

@steep hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lyric vector]

ok hope they work faster 🙁

'thanks for replaying

[steep hemlock]

Just please work fast stop hackers

Or this will be shittt for us

[blazing saddle]

You can send feedback in #old channel, @steep hemlock.

[steep hemlock]

@blazing saddle don't say that next time Mister

[vital cliff]

Sry for asking again
I posted a video about my problems in the #old channel
And the message is gone.
I worry that something went wrong

[night cloak]

@vital cliff Maybe the message wasn't sent. I can't seem to find your message in #old, nor from our deleted messages log. Could you send one more time?

[open dust]

please back un linked ?

[night cloak]

The unlink feature is being reworked. It may or may not be introduced again. Keep an eye on #news.

[open dust]

not back un link

[night cloak]

Read my previous message.

[vital cliff]

I cant send the Message. I think i have to wait until a specific time is over

[night cloak]

Can you please tell me why oman doesn’t get 20ms in middle server and why oman ping is so high?why you don’t do something, if you talk about connection I fastest connection but still ping sucks in Oman , can u tell me why?

@night cloak Maybe the Middle East server cluster is not close to where you live.

Listen

I am leaving near the border of uae

[swift isle]

The microphone constantly lags. correct this error pls

[night cloak]

But still I don’t get the ping I get 150

I am leaving near the border of uae
@night cloak but in Oman

[swift isle]

@night cloak before I leave in uae , and allways i get ping 968 😁 nice

[night cloak]

Not before now

After Middle East server came

No one answer also

I am a competitive player and now playing scrims and see with how much ping I play in Oman

My team mates gets 104 ping

[mighty juniper]

I play on iPad Pro 2018, my sensitivity feels so low even though it’s on 300%, usually on other mobile games I don’t have to make the sensitivity max, is there a setting which turns off aim acceleration or something

[karmic basalt]

One of my friends Pubg account got hack

How to recover

[royal junco]

Is she using Low, High Or Ultra?
@faint steppe hello i use ultra

[noble prawn]

@polar marsh why would 2 separate players have the same ID number? Both were reported for aim bot, bullet cheat snd no recoil. Message sent back said ZLO+RED had nothing to show for cheats.. do these players get away with it because they promote the game on gaming platforms?

[winged ferry]

Hello pubg m support could you put emulator icon on avatar on friends list like rooms

[royal junco]

@faint steppe hello i use ultra
@royal junco also doesnt matter ig i use hesdphones or Not

[mighty juniper]

@lime juniper I play on iPad Pro 2018, my sensitivity feels so low even though it’s on 300%, usually on other mobile games I don’t have to make the sensitivity max, is there a setting which turns off aim acceleration or something, I would appreciate it if u could fix this

[fierce star]

When is season 14

[night cloak]

Why no one reply wtf

[mighty juniper]

We gotta be patient @night cloak

[bold siren]

I think it is a bug, kindly look up for the players in search option and get their IDs, @noble prawn.

Can you try repairing your client, @mighty juniper? It also could be a bug, feel free to drop it in #old.

Read pinned messages for further information, @fierce star.

What is your issue again, @night cloak?

[storm flume]

You can now access #emulator-chat and #emulator-support, @winged ferry. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[mighty juniper]

Damn thank you for replying @bold siren what do you mean by repairing my client?

[bold siren]

Repairing your client on the login screen.

[mighty juniper]

Oh ok will do now

[late flame]

I demand compensation 😡😡

[noble prawn]

@bold siren i did that. Thats the screenshot I sent. Showing the ID did not match the user. The number that shows up in the in-game reporting is too short for ID number.. i feel like they have these bogus ID numbers so the account doesnt actually get reported. Thsts why i look it up, and then i follow up with customer service portal to report with pics. BUT NOTHING EVER HAPPENS.

[bold siren]

Kindly report the suspicious players in-game, @late flame & @noble prawn. You can also report it in #cheater-reports when it’s open again but you’ll have to get to level 10 in the server by chatting.

[noble prawn]

@bold siren honestly, will it do any good? The people over seeing the reports are obviously not trying to rock the boat for "top" players that bring in revenue through promoting on twitch, youtube, and other gaming platforms.

[bold siren]

Well, as you can see, players whom go reported in #cheater-reports with valid evidences got suspended for using cheats, @noble prawn.

[late flame]

@bold siren i just demand compensation i can't understand what u want??!

[bold siren]

I want you to report them in-game and/or #cheater-reports.

[noble prawn]

@bold siren i appreciate the feedback, just frustrated that the other 3 ways ive reported didnt do anything. The players are still very much so playing. I keep getting put into matches with Ace and CONQUERORS while im only a diamond. The higher the tier the worse the cheaters are, so i purposefully dont try to rank up- sadly.

[bold siren]

I understand the frustration, unfortunately, there will be always cheaters who got to ruin the fun for others....

[mighty juniper]

Hi @bold siren I repaired my client, it doesn’t really feel any different so I will report it in the #old appreciate your help though

[round musk]

Hi, why do I not have the option to log in with Google play games? I tried linking my email and logging in using email but it still shows as logged in with facebook

As I recall there was a plus icon besides the Facebook one in the previous versions

[bold siren]

@round musk:

There are three reasons for the issue:
1 - You have recently switched your operating system, either android to iOS or iOS to android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.

[round musk]

I did switch from iOS to android so is there no way for me to log in using play games? @bold siren

[night cloak]

Does season tier reset on 00:00 UTC? 14 JULY?

[bold siren]

I doubt that, @round musk.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[glossy sable]

You logged in with Game Center, right?

[round musk]

Yes boss

[glossy sable]

Yep, you locked the spot.

[round musk]

Dang

[glossy sable]

You can log in with Game Center if you switch back to iOS, but if you stay on Android it'll be Facebook (since you can't have Game Center on Android).

[night cloak]

?

[round musk]

Is there no way for me to delete my game center log ins and get back to play games?

[glossy sable]

Nope.

[night cloak]

Why Oman don’t get ping 20 in Middle East server even it’s near to use and ksa

[round musk]

Yikes

[night cloak]

And why the ping is soo high after the new update

[round musk]

How about if I use the email linked feature and remove pubgm from the Facebook app and sign in using email? If that makes sense 😅 @glossy sable

[glossy sable]

🤨

After reading 3 times, yes.

No, you can't.

:/

[round musk]

[polar marsh]

@hollow yacht:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[remote yacht]

My Facebook account has been hacked and user terms violated. Is there a solution?

[brisk anchor]

Hi

My Facebook account has been hacked and user terms violated. Is there a solution?

[hollow grove]

Hi ,
I want to delete game center at account. How can do it? <@&481161015728406538>

[vivid merlin]

you cant delete the game center account. @hollow grove

[night cloak]

@bold siren why you don’t reply me now

WTH

[hollow grove]

:((

[vivid merlin]

@brisk anchor contact customer service

@remote yacht contact customer service

[remote yacht]

@Lazy#I didn't benefit

[vivid merlin]

@remote yacht this server cant help with the hacked account or its ban, only customer service can.

[brisk anchor]

My account has been hucked how can i talk to any one

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @brisk anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rigid linden]

Hey this has be happening to alot of my title achievements I've done most of them but is not counted here's an example

[pure raft]

@rigid linden like is different from popularity

[lunar steeple]

Hi I need help I was linking my Facebook account with the game and email in the new update and my Facebook account was hacked and the hacker has linked his Twitter and my Facebook account has been disabled but I can access my account with the game via e-mail but I want to delete the Twitter for the thief and Facebook Who stole it from me and it was disabled and I have much proof that this is my account with purchase receipts in the game and what indicates that it is mine that I have the email that was linked to my account with the game

[modest night]

At what will the new season start?

Time

[pure raft]

2 hrs 9mins more.

[modest night]

When i click on rp its shows 2 hrs more @pure raft

[pure raft]

Made a mistake 😂

[modest night]

Lol

[rancid vector]

bonus Challenge??
Any information?

[clear berry]

@pure raft you still facing that screen shaking bug?

[latent charm]

So?

[polar marsh]

@latent charm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pure raft]

@clear berry yes. I actually found this discord useless. Pubg ain’t something I must do daily. And I won’t be playin until d bugs get fixed. New season I won’t want to spoil my KD because of Bugs made by devs

[tidal dirge]

Hi, how do I link my email to PubG?

I haven’t linked any email yet, and it asks for verification code

[brisk anchor]

I lost my accont

[elder pendant]

Type email on the top than click “Go “for the verification

[tidal dirge]

Ok lemme try

[elder pendant]

Then check email

[tidal dirge]

Shouldn’t it say ‘get’?

[elder pendant]

You’ll get a code

[short eagle]

@brisk anchor do you have another account linked wiht it

with*

[native sierra]

Please raport this person

[brisk anchor]

No

[storm flume]

Hello, @native sierra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @brisk anchor. Refer to subpoint 5.3 in #faq for further instructions.

[tidal dirge]

You’ll get a code
@elder pendant got it... thanks 🙏

[elder pendant]

@tidal dirge its ok

[pure raft]

@clear berry that admin just collected our ID just to make us feel something will be done. I know right but I just decided to give up on the issue. Lmao how does ID related to bug?

[tidal dirge]

@tidal dirge its ok
@elder pendant is the unlink feature back yet?

[twin abyss]

Am facing few issues
Especially I notice a lot de sync in the rooms when we try to play tdm and then there is this issue where all of a sudden my crosshair shakes or I must say the whole screen shakes.
Can u guys sort this ?

[elder pendant]

@tidal dirge dont think so

[short eagle]

@twin abyss you could post it in #old

[pure raft]

@twin abyss same issue have been complaining about since 2mb update came. Screen jolt.

[short eagle]

@tidal dirge no it is not

[tidal dirge]

👍🏻

[night cloak]

i need help please any support come to me

[pure raft]

@short eagle I have make this report more than 20 times with spin of 09/07/2020 till yesterday which i gve up on it. Yet not fixed

[twin abyss]

@pure raft yes its too irritating😑
I first thought that it must be some gyro sensi issue but then it started happening too often

[clear berry]

@pure raft I thought they were gonna test game from our side to see lol

[night cloak]

ديك

[short eagle]

@pure raft it may get fixed in the future

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[pure raft]

@pure raft yes its too irritating😑
I first thought that it must be some gyro sensi issue but then it started happening too often
@twin abyss if you don’t use gyro that stuff will make u feel you turn on gyro.

@pure raft it may get fixed in the future
@short eagle I can’t play game because of this. How do I play when screen jolt while aiming on enemies

[olive forum]

When bonu challenge be unlocked ?

[pure raft]

The bug is kinda worst in CQC mehn I can’t even start a classic match.

[olive forum]

Bonus*

[pure raft]

Was in crown ii 09/07 was think will get to ace before season ends until this bug came up. If I continue pushing I will lose all points!

Any I give up on the bug. Whether they fix it or not. Enjoy your game 😂😂

[wise oak]

I am beta

[native sierra]

Just look at this

[odd fog]

Am facing few issues
where all of a sudden my crosshair shakes or I must say the whole screen shakes when I’m facing enemies or when I’m shooting at them. Imagine a non gyro users but crosshairs just shakes like I activated gyro. Screen jolt bug pls fix since 2mb patch
Can u guys sort this ?

[pure raft]

@odd fog just wait for update 0.20 to come before this get fixed 😂😂

Nice lot of people now observing this bug. Well the game is just BUGG

Flooded #old with this with video evidence. Yet not even a patch to fix or correct it. Friend list n mic bug complain since 0.18 yet all ignored.

[night cloak]

help

i just won a classic match

and i got no points from it???

is this a bug?

[modest night]

Lol

[night cloak]

ahh

[pure raft]

Not a bug. New season soon

Maybe ranking up have close for the old season

[night cloak]

Is blue hole or snow mode coming back? I didn’t finish the achievements I’m so close to Unique Destiny

[polar marsh]

@muted snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

When the season pass thingy restarts does the whole season ?

Yes.

It'll restart in 1 hour, 11 minutes

So our ranks will reset

Let’s go

Grinding tonight baby

ayyyy

#chat

[weak ridge]

May I know the update timing of UAE

[dawn otter]

Hi

I am sad for my account to go😭😭

And without cause and I have not violated the terms and conditions of the game.

[alpine tulip]

Can you do something about the GLOBAL CHAT?? Is full of spam that might be connected to hacker/cheaters
I'm just saying

[dawn otter]

im not hacker !!!!

[alpine tulip]

@dawn otter I wasn't talk to you

Unless you're a developer

[dawn otter]

ok I'm sorry 😔.

[alpine tulip]

No I'm sorry

[pure raft]

@dawn otter go create a new account.

[calm onyx]

@dawn otter whats ur ID?

[pure raft]

Free n fair gameplay. You can check #news latest news you might be among

[dawn otter]

😭I just want my account

[pure raft]

Then file a claim

[dawn otter]

?How

[crisp garden]

[alpine tulip]

😩 💩

me

[restive shadow]

Hello, I want to unlink Gamecenter for losing my entry permits #questions

[alpine tulip]

"Delete account"
Wtf

[vapid lark]

Please I have a problem that the change of country button does not appear. I want a solution

[alpine tulip]

You mean you flag?

[lean finch]

I have the same problem as you

I need to change the region

[night cloak]

@vapid lark i this because of Europe region. Europe region can't change country

[lean finch]

Is there any solution ?

[vapid lark]

@night cloak ok how i chenge

[night cloak]

If you are in Europe region then no @vapid lark

@lean finch

[lean finch]

@night cloak i saw videos on YouTube and everyone telling that we should talk to pubg support in discord

[night cloak]

@lean finch you can contact in game support . Maybe they can help.

[lean finch]

@night cloak I tried so many times 😔

[night cloak]

So unfortunately you can't @lean finch

This is because of Europe policy

[rancid vector]

When will Bunus Challenge return?

[steel wing]

@blazing saddle season recap feature not available?

[glacial onyx]

Season 14 is here

[steel wing]

I know