questions

[spring zephyr]

@snow sky Contact customer service for this issue.

[snow sky]

If you have a game logged in via any linked accounts, it will stay logged in even if you change the password or even deactivate the account. Unless you logout from the settings from that particular device or if there is any new update which clears all the login info saved in the devices.

@spring zephyr they are only good at one thing, which is CLOSING TICKETS.

[viral ocean]

@patent swallow how did it got hacked

[storm flume]

You can contact the customer service via the game settings, @snow sky. Refer to subpoint 5.3 in #faq for further instructions.

[snow sky]

@storm flume they never helped 😅

It’s better to wait for the patch

[patent swallow]

@storm flume Why is this negligence?
I want a solution to the problem
If necessary
I file a complaint against you

[raw edge]

0.20. beta registration

[spring zephyr]

@patent swallow Refer to #faq 2.5 and follow the steps given in it.

[cyan portal]

Pls help I cant update

Pubgm

[storm flume]

You can apply for the PUBG MOBILE beta program here, @raw edge:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[spring zephyr]

@cyan portal Can you explain your issue in detail?

[cyan portal]

When I updating in play store its stucked in 99%

Then I reopened playstore

[meager scarab]

@sand path
If i get into top 500 by season end 14th July 5:30A.M., will I get the. The conqueror rewards or just ace rewards?

[cyan portal]

Its 0% of 0.93 gb

Pls help

[spring zephyr]

@cyan portal Clear Play store's cache and try again.

[meager scarab]

@cyan portal that's play store glitch

Clear cache or full data and try installing again

[cyan portal]

Ohk

It will work ?

Pls tell

[meager scarab]

Yes,

[viral ocean]

@cyan portal wait till its done

It is like that for me, stuck for a while then itll be installed

[raw edge]

@storm flume but it's v.0
19

[spring zephyr]

If the program is currently closed, new applications will be accepted again in the future.
@raw edge ^

[cyan portal]

I have force stopped

It's ok?

[steel wing]

@snow sky if u cannot log in the game try CS for sure

[spring zephyr]

@cyan portal Clear playstore's cache.

[raw edge]

@spring zephyr ok bro

[steel wing]

And mention LOG IN ISSUE as I said

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @solid tundra. Remember to read through #faq before asking questions in the support channels.

[mortal willow]

Hello

I cant find the lean right and left buttons

[viral ocean]

Turn it on in setting

[wraith brook]

@mortal willow Check settings

[mortal willow]

I have repaired the game and redownloaded

Ok.. brb

[wraith brook]

@mortal willow You have turn it on buddy

[cyan portal]

How can i clear playstore

Cache

[quaint depot]

what is next character coming in pubg ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @quaint depot. Once we do, we will publish further information in #news.

[cyan portal]

I think pharaoh

@quaint depot

[snow sky]

If there is any patch updates coming ? If so, will it ask to login with credentials again.

???

[old rock]

I lost 180 uc and I don't have royal pass I want my refund

[mortal willow]

Tysm

[spring zephyr]

@old rock There are no refunds.

[mortal willow]

I think characters should be cheaper, just my opinion

[steel wing]

@spring zephyr imma send a pic in #media make sure to check

[night cloak]

@mortal willow #old

[signal reef]

when is the new season starting shouldnt it already have started?

[mortal willow]

👍

[storm flume]

Please refer to this channel's pinned messages for further information, @signal reef:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

@snow sky no

[steel wing]

@night cloak check #media

[viral ocean]

@signal reef 14th

[steel wing]

That must be deleted

[signal reef]

ohh yeah i just saw tyty

[night cloak]

@steel wing the unlinking feature will be enabling soon

[steel wing]

Oh okay

[night cloak]

@old rock that won't work in here.

[steel wing]

Wanted to make sure that users dont get wrong information

[snow sky]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @snow sky. Remember to read through #faq before asking questions in the support channels.

[snow sky]

If there is any patch updates coming ? If so, will it ask to login with credentials again.

[rigid pivot]

Help

[night cloak]

No information about that@snow sky

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rigid pivot. Remember to read through #faq before asking questions in the support channels.

[rigid pivot]

Is there a chat for the Arabic language?

[snow sky]

Is there any modified versions of pubg ?

[night cloak]

Wym by modified

@rigid pivot #613267301243944960

[snow sky]

Cause someone said if your account is hacked, then the hacker must have logged it into that version, since I am getting this

[night cloak]

I think I have already responded to that more than 12 hours ago

[rigid pivot]

@night cloak Thanks

[night cloak]

You're welcome

[snow sky]

@night cloak but you said no information on that, that’s why I was curious

I mean I would rather have my game account deleted if there is any option than giving it away to a hacker.

[steel wing]

You mean like mods

Known as hacks

[patent swallow]

Why not answer

[steel wing]

Lol

[snow sky]

@patent swallow they never do

[steel wing]

Pubg doesnt respond in messenger

[snow sky]

@steel wing it’s the CS

[steel wing]

Bruh

[snow sky]

Level up your game in customer support @polar marsh

[steel wing]

Thats more like messeger

[snow sky]

@steel wing more like but in Arabic language

[sharp onyx]

@snow sky move to a chat channel id you dont have a query

[snow sky]

I already asked, I didn’t got my answer

[steel wing]

Move to chat channel till u get a respons

E

[sharp onyx]

You have already been replied to

[night cloak]

All you have to do is to wait for an update @snow sky

[polar thistle]

Why it look like its mirrored?

[snow sky]

@night cloak okay

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @patent swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@polar thistle ??

[viral ocean]

Thats arabian format, it is like that

They write from the right

[spring zephyr]

@polar thistle Do you need any support regarding PUBGM?
If no, then please move to a discussion channel.

[polar thistle]

Ohh im sorry didn't realise this is pubgm support channel sorry

[snow sky]

@night cloak when will that be

[night cloak]

I didn't receive any mail from Pubg mobile about Pmco fall split 2020 registration....I had registered my team 8 days ago

Please guide

[spring zephyr]

@night cloak Ask in #pmco.

[polar marsh]

@limber loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @thorn terrace:

:white_small_square: http://bit.ly/37Lgfbm

[thorn terrace]

thats not a youtube channel that facebook page..

[spring zephyr]

@thorn terrace Report them to Facebook then.

[worn nebula]

Damn guys I respect pubg security anti cheats 2030 that too long but I hate cheaters bruv I gets so pissed of when someone can shoot you through walls I mean what us that dn annoying

[storm flume]

Hello, @thorn terrace @worn nebula!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@spring zephyr Bro Is Season Ending Today Midnight

Or Tommorw

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[karmic basalt]

I am not able to do

[craggy blade]

@karmic basalt You can change once in 30 days.

[karmic basalt]

After 30 days I can change it

[craggy blade]

Yes. You can change once in 30 days. @karmic basalt

[clear berry]

Ghost touch is really screwing my gameplay on one plus lol this is first time I ever experienced this bug eventho I've faced many bugs because I switch phones too much so I'm aware of every iOS or droid bug but I never faced this bs lol since last update It happens like every 2 secs now. My touch keep registering as double click and ghost touch occurs, I'd click on crouch and my character would crouch again after standing back up because of it lol

[storm flume]

Hello, @clear berry!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[heavy shore]

@craggy blade in game customer service is not replying

[craggy blade]

I think in-game cs can only help you with purchase issues.

[heavy shore]

@craggy blade I have lost 600UC without any purchase and didn't receive any email in game regarding UC spent then where did the UC ga

[ruby brook]

how to change support from pubgm to pubg emulator

[craggy blade]

@ruby brook You want to access emulator channels?

[ruby brook]

yes

[craggy blade]

@ruby brook Can you react from #613267301243944960

[ruby brook]

no i tried t doesnt allow me

[heavy shore]

@The Gamer help me out

[craggy blade]

@spring zephyr emulator channels to @ruby brook

[storm flume]

You can now access #emulator-chat and #emulator-support, @ruby brook. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[craggy blade]

@heavy shore I can't help you with purchase issues

[spring zephyr]

@heavy shore Only CS can help you with purchase related issues, wait for there response.

[ruby brook]

big thanks bro

[craggy blade]

Welcome :)

[heavy shore]

@spring zephyr but how much time they take to respond

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @heavy shore. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[snow sky]

@remote sand I’m also facing the same problem bro

[ionic lion]

Why is my game crashing

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @ionic lion. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Tier reset time in ist please i need to know

[steel wing]

@vital sluice my keyboard sometimes doesnt open or opens after I close the chat

Can that be a issue from PUBG?

Sorry for tagging

[craggy blade]

@night cloak New Tier will start from 14 July 2AM GMT+0

[weary basalt]

Fix this glitch

[night cloak]

In ist

[spring zephyr]

@weary basalt Emulator?

[weary basalt]

Yes

[storm flume]

You can now access #emulator-chat and #emulator-support, @weary basalt. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@weary basalt Ask in #emulator-support

@steel wing Try repairing your game.

[steel wing]

I've done multiple times

[night cloak]

Can i do rank push till 14th july ??

[tidal wasp]

Is there anyway to download resources?

[steel wing]

@night cloak yes but you wont go that far

@tidal wasp yes

[tame parrot]

@spring zephyr i know the solution

[spring zephyr]

Solution for?

[steel wing]

Go settings>Download

[night cloak]

@night cloak yes but you wont go that far
@steel wing i am 50 points away from ace

I can reach ace tommo

[tame parrot]

graphics glich

[steel wing]

@night cloak oh you can do that

Yes you can

[night cloak]

Ok Thanks

[tidal wasp]

If it was that easy, I wouldn't be here asking don't u think?

[craggy blade]

@night cloak 7:30 am IST

[night cloak]

@craggy blade date

?

[tame parrot]

i know the solution

[steel wing]

@tidal wasp already wrote it

[craggy blade]

@night cloak 14th July

[storm flume]

You can now access #emulator-chat and #emulator-support, @tame parrot. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[tidal wasp]

Already told u, it won't work

[night cloak]

@night cloak 14th July
@craggy blade thanks bro

[steel wing]

Wdym?

[craggy blade]

Welcome :)

[glossy sable]

There is a Google Drive with all the .obb and .pak, mention Toroid for it, @tidal wasp.

[tidal wasp]

There's an error that doesn't let me download staff

[steel wing]

Alr

[tidal wasp]

He gave me the maps

[glossy sable]

Please move to a discussion channel if you do not require support, @steel wing.

[tidal wasp]

I'll ask him if I see him online

[glossy sable]

Oooh resources, as in skins?

[tidal wasp]

Thx frank

[steel wing]

Im trying to

[tidal wasp]

Yes

[stiff ginkgo]

It contain all maps etc?

[glossy sable]

I don't think they're included, I don't know.

See and tell me.

Yes, the maps, I'm not sure about the skins, @stiff ginkgo.

[tidal wasp]

OK, I'll ask, thx anyways

[glossy sable]

Since the Classic pack is like 1.5GB, it would be hard to upload that on a drive.

[stiff ginkgo]

Owh wait I need for iOS 😐

[glossy sable]

Oh.

For iOS there's no other way than the official way, play on Android. :)

[stiff ginkgo]

Ty

[sharp onyx]

Maps can be downloaded, yes. Even in #faq 4.12
Resources pack, not sure

[storm flume]

You can now access #emulator-chat and #emulator-support, @tame parrot. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[glossy sable]

Oooh the link is in #faq my bad, @tidal wasp.

No need to wait for Tory.

[tidal wasp]

But it only has the maps

[glossy sable]

Oh. :/

Well...

[tidal wasp]

It doesn't matter

I'll run around with no skins then

[glossy sable]

Yes, cosmetics anyway.

Repairing/reinstalling doesn't fix the download?

[tidal wasp]

I don't know which one is to repair

[glossy sable]

Log out, and click on the "repair" option on the log in screen.

[tidal wasp]

And which one do I select

There's different ones

[glossy sable]

Routine Repair and Repair Resources (scroll down).

[tidal wasp]

Ok

[tiny anchor]

Will the RP subscription be available on ios?

[steel wing]

No most likely

[upper sail]

Bro plz help after update its lagging alot

Plz

I have a good device but after update its lagging

And freezing at loading screen

[steel wing]

Device?

@tiny anchor its a collab with GOOGLE PLAY STORE so it is not available in iOS

[burnt lake]

How do I report hacker?

[tawdry fable]

@steel wing is pubg will be officaly registered in Pakistan on Monday

[steel wing]

Use this

@tawdry fable Im not sure

[burnt lake]

I report hackers ingame but why dont developers ban them

[sick shale]

@burnt lake check subpoint 5.1 in #faq

[steel wing]

There are a lot of cases they are dealing with it will take some time @burnt lake

[burnt lake]

Oh I see

[polar marsh]

@fluid onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fluid onyx]

Someone hacked my pubg account

Now asking for 120 usd

[tidal wasp]

It got worse

Just lost my favorite outfit

[steel wing]

Lol

[tidal wasp]

And I still can't download it

I'll try unistalling

[spring zephyr]

@fluid onyx Can you still access your PUBGM account?

[silver moth]

I wnat to unlock andy character mythic outfit. Which shard need to unlock this outfit? Premium shard or rgular shard? Or both shard? 🤔

[spring zephyr]

@silver moth 400 regular shard and 40 premium shard.

[sand path]

Both yes ^

[amber cedar]

When new season will come.@spring zephyr

[storm flume]

Please refer to this channel's pinned messages for further information, @amber cedar:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[remote gust]

When bonus challenge will come back?

[craggy blade]

@remote gust Soon

[remote gust]

@craggy blade I know that it is coming soon. But do you know the exact date?

[spring zephyr]

No exact dates at this moment.

[boreal drum]

#questions I have got Silvermoon TideKar 98 Skin. In this skin when I killed someone with This skin equipped, A death smoke effect was observed but from previous 2 seasons I can't see this effect. I want to restore that effect.

[spring zephyr]

@boreal drum Which gun skin are you talking about?
Can you give a screen shot?

[humble sierra]

How can i download PMWL blank posters?

[boreal drum]

@spring zephyr wait I share it

[lethal radish]

How ican unlink hacked Facebook from my account game

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @lethal radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lethal radish]

They didn't help me

[boreal drum]

@spring zephyr

[spring zephyr]

@boreal drum That skin doesn't have any special kill effects.

[night cloak]

@boreal drum this is not upgradebal skin. So no kill effect

[true iris]

Where we get confirmation mail for pmco?

[boreal drum]

@spring zephyr It had one when I got it from premium crate.

[craggy blade]

@true iris go to #pmco

[boreal drum]

@night cloak It had one but only Death Crate Smoke

[spring zephyr]

@boreal drum Can you provide a video or SS proof of some kind?

[boreal drum]

@spring zephyr wait Let me check if I got any.

[lethal radish]

Any one can help me how can i unlink Facebook account from the game ?

[night cloak]

@boreal drum yes

@lethal radish only CS Can help

[lethal radish]

@night cloak thx

[night cloak]

I lost uc without any reason that to do

What to do*

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

I have contacted the customer service and after certain question and answer they are not replying

[worn nebula]

How can a person get a free uc in game original is like objectives is it true you can get maybe 1

Or is fake

[boreal drum]

@spring zephyr @night cloak Hard to find any SS or video but I can guarantee it was there. But from S12 it was gone.

[craggy blade]

@worn nebula by playing bonus challenge you can get free uc.

[spring zephyr]

@boreal drum Maybe it was somekind of bug, it's fixed now. ¯_(ツ)_/¯

[worn nebula]

Bonus challenge ? Where at which section of the game

[boreal drum]

@spring zephyr Hard to accept but this must be it.

[craggy blade]

@worn nebula It's available for limited regions and it's closed now

[worn nebula]

@craggy blade oh thnks

[craggy blade]

Welcome :)

[raven geyser]

I wanna ask if the unlink future will be back any soon?

[night cloak]

@raven geyser no information about it keep eye on #news

[wraith fable]

the account has been logged in with a newer verison and i updated the game what can i do

[snow sky]

@wraith fable I am facing the same problem

Can anyone tell me what is a UID ?

[bright hull]

@spring zephyr can I send a video

[real egret]

the account has been logged in with a newer verison and i updated the game what can i do
@wraith fable using android or iOS?

[wraith fable]

@real egret android

[snow sky]

Doesn’t matter I tried to login to both

[craggy blade]

@snow sky Discord I'd or game I'd?

[snow sky]

In iOS as well as android

@craggy blade in CS they asked me to provide the old accounts UID

I think it’s game I’d

What will that be

[real egret]

0.19.0.13907 is the latest version in android

[craggy blade]

If you asking for Game Character I'd then it is in your in-game profile. @snow sky

[wraith fable]

@real egret i updated the game

[snow sky]

@craggy blade the 9 digit number on the profile page right ?

[spring zephyr]

@spring zephyr can I send a video
@bright hull Regarding?

[craggy blade]

@snow sky yep. Above name. That's the game character ID.

[snow sky]

@craggy blade okay cool

[bright hull]

@spring zephyr watch video

[snow sky]

They are asking for a new accounts UID too

[rapid jacinth]

Can I contact support

[snow sky]

So does that mean that the data will be transferred into a new I’d ?

[bright hull]

@spring zephyr

[snow sky]

Or they are asking the UID of social media ?

The CS is not very helpful they should be specific

[sand path]

Yes new ingame ID

[worn nebula]

When is the zombie infection coming out

[snow sky]

@sand path so which one is it ?

[sand path]

What do you mean?

[snow sky]

What is the new in game ID ?

[sand path]

Did you lose access to your account ?

[rapid jacinth]

Mizu can you help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rapid jacinth. Remember to read through #faq before asking questions in the support channels.

[snow sky]

Please let me know

Can I send a screenshot of that here ?

[sand path]

What?

[thin canyon]

I tried linking my email address to my pubg account. But this is the error I'm getting.

[sand path]

@thin canyon add a different password

@snow sky may I know your issue

[snow sky]

@sand path wait I’ll send you a ss of that

[sand path]

I don't need a Screenshot. I know what it is.

[thin canyon]

@sand path which password?

[sand path]

May i know what you are facing

@sand path which password?
@thin canyon
The characters you entered might not be supported

[thin canyon]

I'm getting an verification code on my email. I'm copying that and pasting it, but still in getting the same

[sand path]

Enter it manually

[snow sky]

Number 1 and number 4

[sand path]

@snow sky can you answer my 1 question.

Have you lost your account

[fluid onyx]

Someone hacked my fb acc nd linked his twitter i recovered my fb bt he is using my pubg acc

Can nyone hlp

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @fluid onyx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[snow sky]

@sand path yes I’m trying to recover it, it was hacked

[sand path]

Can you log in?

[thin canyon]

Enter it manually
@sand path i tried it as well

[snow sky]

Nope, I was able to login for the first two days after the update . But from the third day onwards I am getting this

[sand path]

@sand path i tried it as well
@thin canyon
Something might be wrong then. That feature is new and still under development

@snow sky then the ticket you have opened is wrong.

[snow sky]

Okay I am sorry

So which one should I select

Guide me please

[lucid juniper]

bro its not hacked its just a glich

[sand path]

Unfortunately you can't do anything about this. Try reinstalling the game.

[lucid juniper]

i already faced this problem

[snow sky]

@sand path already tried deleting and re installing the app

What should i do

@lucid juniper tell me what should I do bro

[night cloak]

@sand path pubg mobile must solve this problem i have the same problem .pubg make a people's dont play agim

[lucid juniper]

u have to change your shocial faccbook id password

witch id u have loged in with pubg

[snow sky]

@night cloak somewhere you are right

@lucid juniper already kr li did bro

@snow sky already did bro

[lucid juniper]

oo so y recover your id again

[snow sky]

@bright hull what video ask the admin first

@lucid juniper still not able to login I think someone hack my account

[lucid juniper]

bro during login click forgot password and recover it

[steel wing]

How can I set a pfp without changing my facebook photo

[lucid juniper]

its easy

[steel wing]

@night cloak

🥺

[snow sky]

Nope, I was able to login for the first two days after the update . But from the third day onwards I am getting this
@snow sky I am facing this problem since last 3 weeks, I updated the game and was working fine for 2 days and on the 3rd day I got the same notice. I couldn’t even complete my royal pass missions

[bright hull]

Can I send video @snow sky

[lucid juniper]

bro watch the video on youtube

now

[snow sky]

@lucid juniper how the problem was fixed for you

[bright hull]

For me gyroscope works reverse @snow sky

[lucid juniper]

i just changed ma fb password only and recover it and this problem got fixed

[snow sky]

I just hope in the next update pubg asks to login again

@lucid juniper can you tell me what’s a UID ?

[bright hull]

@snow sky for me gyroscope works reverse is there solution

[lucid juniper]

bro logout to your faccbook acc and then youe are abel to login from pubg

[snow sky]

@bright hull bro I don’t have any clue about it

Ask @lucid juniper

[modest ibex]

How long will it take to get update for rendering problem? Its been a week now since updated. IOS problem you guys fix within hours and we gameloop user having problem since last update.

[bright hull]

@snow sky there is no any solution

[lucid juniper]

yeah in emulator there is reandring problem

[snow sky]

@bright hull bro I am not a staff of pubg I am also customer having problems

[spring zephyr]

@bright hull Have you tried repairing?

[bright hull]

@snow sky which member I want to contact

[vital wadi]

Unable to enter match

[storm flume]

You can now access #emulator-chat and #emulator-support, @lucid juniper. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[bright hull]

@spring zephyr no

[spring zephyr]

yeah in emulator there is reandring problem
@lucid juniper You can ask about ths in #emulator-support

@bright hull Please do report it in the #old channel with a video proof.

[snow sky]

@spring zephyr

[spring zephyr]

@snow sky Yes?

[snow sky]

Can you please tell me what’s a UID

[spring zephyr]

Your in-game user ID.

[vital wadi]

Unable to enter match

[snow sky]

So what’s the new accounts UID. Number 4 ?

Please help @spring zephyr

[spring zephyr]

@snow sky ID of the new account that you made, you can find it when you click on your profile.

[vital wadi]

Help me plz

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital wadi. Remember to read through #faq before asking questions in the support channels.

[vital wadi]

@storm flume unable to enter match

[spring zephyr]

@vital wadi What does it show when you are trying to enter the match?

[vital wadi]

Enter match again

[snow sky]

@spring zephyr now I understand but the thing is does it mean that the game data will be transferred to another new account or what ?

[spring zephyr]

@vital wadi Your region and device?

@snow sky What was your issue?

[snow sky]

Somebody hacked my account

[vital wadi]

@spring zephyr nepal vivo y15

[snow sky]

I changed the social media password and enabled 2FA

Still he can login

[spring zephyr]

@snow sky Then why are you doing that

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @snow sky. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[modest ibex]

@spring zephyr How long will it take to get update for rendering problem? Its been a week now since updated. IOS problem you guys fix within hours and we gameloop user having problem since last update.

[native marten]

Hi

[snow sky]

Then what should I do, help me @spring zephyr

[spring zephyr]

@modest ibex Use #emulator-support.

@snow sky Follow the steps given in #faq 2.5

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @native marten. Remember to read through #faq before asking questions in the support channels.

[vital wadi]

@spring zephyr help me plz

[spring zephyr]

@vital wadi Try repairing.

[snow sky]

@spring zephyr sir, but he did not linked his account, it’s mine only but I am unable to login, that’s the point

[vital wadi]

@spring zephyr already done and reinstalled but didn't work

[spring zephyr]

@snow sky Then recover your social media account.

[snow sky]

@spring zephyr yes sir I already recovered my account too, and enabled 2FA on it

[spring zephyr]

Then, log-in.

[snow sky]

I’m getting this everytime I am logging in

[spring zephyr]

@vital wadi Try changing your DNS, refer to #faq 4.5

@snow sky Wait for an update.

[vital wadi]

@spring zephyr already done

[snow sky]

@spring zephyr 🤔

I already updated to the latest version 😔

[spring zephyr]

@vital wadi Change your network connection and see if it happens again.

[vital wadi]

@spring zephyr i have tried using both cellular data and wifi

@spring zephyr help me

[spring zephyr]

Reinstall the game.

[snow sky]

@spring zephyr bro when will be the next update ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @snow sky. Once we do, we will publish further information in #news.

[copper snow]

hi

[night cloak]

Bonus challenge locked ?

[weak ridge]

Wf

Where is my reward???

[copper snow]

I need to unlink a social network account
but the unlink button doesn't appear in my sitting
anyone can help me?

[weak ridge]

Admins give me solution

@night cloak yes

[night cloak]

@copper snow the unlinking option is disabled for now

@night cloak it will be reopening soon

@weak ridge try restarting the game

[weak ridge]

I did but no@night cloak

[copper snow]

@copper snow the unlinking option is disabled for now
@night cloak
do you know when it comes back ?

[night cloak]

No information about that

@weak ridge you'll get that.

[copper snow]

No information about that
@night cloak
well thanks

[weak ridge]

@night cloak ok let's see

@night cloak thanks dude

[night cloak]

I can't use gifs

@weak ridge you got that.

[copper snow]

can I unlink email from my account

[night cloak]

@night cloak you dont have the permission for that

@copper snow nope

@night cloak why

[storm flume]

Your level is defined by your server activity, @night cloak. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[copper snow]

@copper snow nope
@night cloak f

[spring zephyr]

@weak ridge You get points from the reward crates which can be used in the point shop to play the luck draw.

[night cloak]

Hello, I think my account is been logged in by someone else.
My question is can pubg mobile be logged in on two devices at a same time or not?

[spring zephyr]

@night cloak No, it will log-out from the other device.

[night cloak]

Are you working in the company PUBG?

[glossy sable]

Is there something we can help you about?

[bright hull]

@spring zephyr I send video see plz

[glossy sable]

If it is logged in on another location, an error message will show, @night cloak.

[night cloak]

Yes, in warehouse mode, the houses are not shown to me

[weak ridge]

@spring zephyr ohh like this ok dear I'll try tnx alot

[steel wing]

@glossy sable how can I set a pfp exept of changing my facebook photo

[glossy sable]

Custom? You can't.

[steel wing]

Damg

I wanted to try google play games but thats not my main acxount

[bright hull]

@spring zephyr see video

[spring zephyr]

@bright hull Reinstall the game and see if it gets fixed.

[bright hull]

@spring zephyr ok I will try

[gusty radish]

Does anyone know how can I unlink an email from my account?

[spring zephyr]

@gusty radish At this moment, you can't.

[gusty radish]

Okay Thanks

[weak ridge]

@night cloak NO WAY

[lime quail]

When does the RP 14 comes ?

[storm flume]

Please refer to this channel's pinned messages for further information, @lime quail:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[silent acorn]

Why this section is not appear in my account ?

@spring zephyr

Please help

[spring zephyr]

@silent acorn IOS?

[silent acorn]

Yes I'm

[spring zephyr]

It's exclusively for android.

[silent acorn]

If I buy it from an Android device, will I get it when I play on iPhone?

@spring zephyr

Hello

[blazing saddle]

@silent acorn It is a Google Play subscription, I don't think it will carry over to iOS devices.

[wraith steppe]

What do I do since the last update was released?

[karmic basalt]

Help me

[silent acorn]

@blazing saddle Yes, it cannot be purchased on IOS devices. But the question is if I bought it from an android device, will I get the distinct color when playing on an iPhone?

[blazing saddle]

@silent acorn I think you can keep the rewards as long as the subscription is active.

[silent acorn]

Then I can do that ?

[blazing saddle]

@wraith steppe Go to login screen and click Repair Client.

Yep.

[silent acorn]

Thanks <333

[indigo crest]

fix mic glitch thanks

and if i restart my game three times while I'm in a room, it automatically kicks me out

thanks

[karmic basalt]

@blazing saddle am not able to login with Facebook

[wraith steppe]

@blazing saddle I did that too and I also deleted a game but the problem was not solved

[karmic basalt]

What should i do

[blazing saddle]

@indigo crest ---> #old

[keen dawn]

I have an account about two years ago there was a problem with the phone and after downloading the game again I cannot log in it was the link to the Twitter account only what do I do

[blazing saddle]

@karmic basalt What error does it show? Can you send a screenshot of the error you get when you try to login via Facebook?

[karmic basalt]

Ok

[blazing saddle]

@keen dawn Can you send a screenshot of the issue you face when you try to login?

[bold gull]

When the new season will be reasl

[storm flume]

Please refer to this channel's pinned messages for further information, @bold gull:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[keen dawn]

Whenever I open the game and I want to authenticate with Twitter, I will go to the application and after clicking on the completion of authentication, write to me, the matter could not be completed

[wraith steppe]

There is a problem with .smart mode but if you run on openGl+ it works clearly but this causes the option to fold in a game

[storm flume]

You can now access #emulator-chat and #emulator-support, @wraith steppe. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[bold gull]

Hi

[blazing saddle]

@bold gull Check the pinned message

@keen dawn Contact Twitter support for it.

[viral sail]

I have paid 800 rs from paytm too buy Unkown cash ... the money is deducted from my paytm..but uc has not been received....here I have share my receipt

[karmic basalt]

@blazing saddle

It shows me this

[blazing saddle]

@viral sail Contact the customer support of the store from where you purchased the UC.

@karmic basalt Do you still have access to the Twitter account?

[karmic basalt]

No

[viral sail]

From where will I get customer support..from pubg ..or Samsung store

[night cloak]

Samsung store

[viral sail]

Kk thanks

[wraith steppe]

Is there a solution who can help me

[spring zephyr]

@wraith steppe Ask in #emulator-support.

[wraith steppe]

ok

[vapid lark]

عندي مشكلة من عدم ظهور البلد

[storm flume]

Please do not use any other language aside from English in this channel, @vapid lark. Refer to #613267301243944960 for language channels.

[robust schooner]

Hello

I need halp

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @robust schooner. Remember to read through #faq before asking questions in the support channels.

[robust schooner]

Is there anyone who can help me?

[spring zephyr]

@robust schooner Did your social media account got hacked?

[robust schooner]

UP the hacker Leave the account for a while

And today I got this.

So what does that mean?

[spring zephyr]

@robust schooner Reinstall the game from playstore/appstore
If it still doesn't get fixed, then you will have to wait for a new update.

[robust schooner]

Ok thanks

[night cloak]

@spring zephyr in new update pubg will solve that problem ?

[vapid lark]

عندي مشكلة من عدم ظهور البلد

[storm flume]

Please do not use any other language aside from English in this channel, @vapid lark. Refer to #613267301243944960 for language channels.

[keen dawn]

So if you want to activate the link on Twitter, it opens the game from scratch and wants to authenticate again and so on

[night cloak]

Sit ROBOT i have the same problem since 1 week

[reef hinge]

hey is there any fix for graphic problem ?

[night cloak]

sometime gyroscope works reverse in mi 9t

[vapid lark]

I have a problem if the country does not appear

[sick shale]

@vapid lark Change region option isn't available for EEA regions

[vapid lark]

I need help if the Change Country button does not appear

[sick shale]

@vapid lark I told you

[vapid lark]

@RebeL i want to show the country change button

[bronze swallow]

hello help pls

Inside every match, everything from buildings and trees to even enemies is disappearing !!

It appears and disappears. I do not have the ability to see anything

[spring zephyr]

@bronze swallow Emulator?

[storm flume]

You can now access #emulator-chat and #emulator-support, @bronze swallow. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[bronze swallow]

yes

[vapid lark]

@sick shale
I sent a notification to the company, and I did not want any help from you

[spring zephyr]

@bronze swallow Ask in #emulator-support

[bronze swallow]

thank you

[sick shale]

@vapid lark Alright

[night cloak]

Is there any such glitch reported??

Getting freezed and logged out because error no response from server.

Later when i restart Career results getting enabled and disabled automatically.

[sand sparrow]

Are we allowed to use programs? vpn

[night cloak]

Bro

My friend id was hacked

So what i can do

[sand sparrow]

@ AdiTya # 2204 Are you a director or an addict?

[vapid lark]

@sick shale thank you

[night cloak]

Bhai phle Facebook disable hoga oll av pubg vi hack

[vapid lark]

@sick shale

[tight cypress]

My gun skin was hacked

[tight cypress]

I got the fool then I got lost

[reef hinge]

how could i reach emulator support ?

[tight cypress]

It got lost

[sick shale]

@reef hinge assign yourself the Emulator role from #613267301243944960 by Reacting to 🇪

[reef hinge]

this wasn't helpful

[night cloak]

@spring void any official updates about pmco pay

[sullen fiber]

i cant react why?

[storm willow]

@night cloak did you participate in previous PMco?

[night cloak]

Yes

[sick shale]

@reef hinge you'll be able to access Emulator support chat after assigning the role

[storm willow]

@sullen fiber which role you need ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @reef hinge. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[reef hinge]

i need help for this since last update

[night cloak]

NO what about pmco pakistan

Not pay

[storm willow]

@night cloak you need to ask your region PMCO server

@reef hinge ask in #emulator-support

[reef hinge]

they say go in pubgm support lol

[sullen fiber]

@storm willow i want to join #emulator-support

[reef hinge]

and here say go to emulator support ?

[storm willow]

@reef hinge you emulator player?

[storm flume]

You can now access #emulator-chat and #emulator-support, @sullen fiber. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

At where i ask where is regional server

[reef hinge]

@storm willow yes

[storm willow]

Use #emulator-support @reef hinge

@night cloak If you are a participant in previous PMCO you should be in a separate regional server for pmco, ask your leader or Manager. You need to raise a ticket there’s

[snow sky]

@robust schooner I am facing the same problem bro

[storm willow]

@versed sorrel what do you mean?

[versed sorrel]

Omg u r my duplicate 🤣

[robust schooner]

@snow sky I hope pubg fix this💔😢

[snow sky]

@robust schooner yes we have to wait for the next update.

[steel wing]

@snow sky you have all the day chating here pleaseeeeee wait for the new update

No more than 1/2 from the new update

@blazing saddle how large is the new update?

[snow sky]

@steel wing I understand, there is nothing else we can do, we just have to keep loosing money like this. And from now on I will start considering not to spend a single penny on this game. It shouldn’t be named PUBG, instead it should be BUG-G with all the bugs it has.

[crisp terrace]

Can anyone tell after register on site does they send any mail to us

Like auto generated mail or anything

[storm willow]

@crisp terrace #pmco

[karmic basalt]

@blazing saddle my twitter is not linked

What should I do

Help me please

[verbal spoke]

Support team help me get my account back my twitter account got hacked by someone & he changed pass and email & everything that can i access to my account
And my pubg account link with my Twitter, I also registered for the pmco and i wanna play pmco

[blazing saddle]

@karmic basalt Already told you. Contact Twitter support. Stop repeating the same queries.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @verbal spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[karmic basalt]

How

[verbal spoke]

@blazing saddle ok bro Thanks for reply But Sad for me

[night cloak]

When will the account unlink feature come back again ?

[light eagle]

When will the cheaters reoports channel be reopned?

[keen dawn]

I still can't connect the game to Twitter, which has been the main account for a very long time

[karmic basalt]

Same here

[blazing saddle]

@karmic basalt Oh my bad. It was for some other user.

[karmic basalt]

Sorry bro

U ping me

[blazing saddle]

@keen dawn Please contact Twitter support.

[karmic basalt]

Now help me bro

[night cloak]

I've repaired my client and this is what it shows after restarting

[karmic basalt]

@night cloak same

[tough ravine]

When Is New Royal Pass Coming?

Tommorow Or Day After Tomorrow?

[karmic basalt]

14

I think

[tough ravine]

Thanks ❤️🙌

[sick shale]

@tough ravine check pinned messages

[grim forum]

When is was playing PUBG on iOS I was trying to scroll down to find my other friends but I was letting me please someone help

[night cloak]

Why Tf is my server so slow?

[kindred zinc]

When unlink option will back again?

[faint steppe]

I can't see my friends only 21 i have more than 150 friends in game

[grave parcel]

Dear friends i have changed my facebook and i cant login to account on pubg mobile. I try recovery facebook account with trusted friends but i cant i didn’t receive email on new email can anyone help me?

[final storm]

@faint steppe its a bug happening after update

i face it everytime i start pubg mobile

[sick shale]

@kindred zinc there's no information about it

[faint steppe]

@final storm Fix??

[nocturne ridge]

@faint steppe @final storm I have logged out of my pubg game and logged in back.. It fixed this issue for me.. Try once if it is fixing for you bro

[night cloak]

I've repaired my client and this is what it shows after restarting
@night cloak

PLEASE DO REPLY SOONER

[keen dawn]

@ToRoiD#1337
I am talking to technical support service for Twitter but has not answered yet

I think the problem is not on Twitter. Is it possible to review my account?

ID 5279360775

[wraith brook]

@faint steppe That bug is going to be fixed soon

[slate latch]

My account has been stolen i need your help to recover it back

ID#5337842774
User name: MR々GOHARY

[keen dawn]

I deleted the game and loaded it again and when I opened it it looks for a second and then a black screen comes and then it appears and disappears and so I deleted the game and loaded it again and when I opened it it looks for a second and then a black screen then appears and disappears

[storm flume]

You can contact the customer service via the game settings, @slate latch. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@keen dawn device

[vital wadi]

Unable to enter match.

[pseudo sentinel]

@night cloak

[night cloak]

@pseudo sentinel yes

[pseudo sentinel]

@night cloak pls check Dm

[night cloak]

@vital wadi what does it shows when you click ok

[storm flume]

Hello, @pseudo sentinel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vital wadi]

It stucks at loading screen

@night cloak

[night cloak]

Try doing a Routine Repair also check if the internet connection is stable or not

[cyan citrus]

@vital wadi region ?

[gray stratus]

I need a help

Any active admin

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gray stratus. Remember to read through #faq before asking questions in the support channels.

[vital wadi]

@night cloak already done all the stuffa but still same problem

@cyan citrus Nepal

[crisp turret]

@vital wadi did you try with repair the game ? It's will surely start after that .

[alpine brook]

When friends glitch will be fix? All of my friends always shows offline.

[vital wadi]

@crisp turret already done i tried reinstalling the game but it didn't work

[fluid harbor]

Mic glitch that mutes everyone and shows mic icon but no voice for all the squad/one of them..etc

[crisp turret]

@alpine brook team are aware about this issue which is facing by some other users too. Please sent it to #old

@vital wadi did you always stuck on loading page without reflecting any error ?

[vital wadi]

Yeah when i start the game the game stucks at the loading page after sometime i will be back to lobby displaying enter match again@crisp turret

[final storm]

@nocturne ridge ok bro i will try now btw i am paying in emulator

[faint steppe]

Move to #chat @graceful token

[pure raft]

@alpine brook team are aware about this issue which is facing by some other users too. Please sent it to #old
@crisp turret a lots of feedback in the channel since the 2mb update yet no patch. The guy asked a simple question when will all d bugs be fixed. Simple you guys have no information or idea when it will be fixed 💔

We just have to play with the bugs till whenever a patch is made. My game was perfect ok after update until the 2mb update came n spoilt everything. Did repair countless of time even uninstall n install yet same bug

[night cloak]

@pure raft what was your issue

[faint steppe]

@AIM々DOPE#8728 this channel is only for pubgm support

[night cloak]

@fluid harbor use a Google DNS Refer #faq 4.5

@graceful token do you need any assistance regarding the game

[graceful token]

@night cloak yes

[night cloak]

Then state the issue

[pure raft]

@pure raft what was your issue
@night cloak aim and screen are messed. I move in while facing ground. I drop my issue and video of it every time 7 hours expire in #old since the 2mb update.

Some admins here told me to use feedback yet not fixed can’t play since yesterday.

[night cloak]

They'll look into it wait for a while

Also try reinstalling the game

[graceful token]

Iam facing render lag plz fix render ASAP

[night cloak]

Emulator??

[graceful token]

No

[pure raft]

Also try reinstalling the game
@night cloak have done this twice.

[fluid harbor]

The offline issue

[night cloak]

@fluid harbor join the Cheers park and exit it will fix the issue and will be fixing in the next patch

[pure raft]

@night cloak recent post about the issue in #old you can go through it

[night cloak]

@graceful token do a routine repair and select the graphics as balanced

[faint steppe]

@fluid harbor It will be fixed by the next update

[dusky sparrow]

Are there still any vending machines ig?

[night cloak]

@pure raft the TENCENT staff's will look into it.

@dusky sparrow yes in Miramar

[graceful token]

@night cloak is all my controls and sensitivity setting remains same after repairing??

[night cloak]

Yep it will

[fluid harbor]

@night cloak Your doing a great job of answering all those questions at once! Respect.

[graceful token]

@night cloak what happen if i clear all data in pubg app

[pure raft]

@night cloak ok. Till then won’t be able to game. Just some days to new season. Crown ii won’t be able to get to ace this season. 👊👊👊

[fluid harbor]

@graceful token All downloaded packs will be deleted(my phone)

[graceful token]

@fluid harbor is my account setting and control reamin same?

[night cloak]

@graceful token most likey it will stay in your account, also you could store those sensitivity settings in game cloud

[fluid harbor]

^

[graceful token]

@night cloak ok

Thnkz for helping

[fluid harbor]

Helping is fun🙃

[faint steppe]

@fluid harbor Hahaha yes it is

[fluid harbor]

This will be my main channel to be active at ;)

[clear berry]

@graceful token it would 100% remain same, don't click on "restore default settings on repair"

I've repaired this game like 20 times lol

[graceful token]

@clear berry that was the main thing bro thnkzz

[fluid harbor]

I haven't repaired it once from season 2 (My first time on pubg)

[alpine condor]

Any <@&481161015728406538> around

Need help with smth

[faint steppe]

@alpine condor Plz State your issue

[spring void]

Yes?

[alpine condor]

My audio plugin isnt working correctly

[sand path]

Plugin?

[river lotus]

Can we register in pmco pakistan using vpn? Will be be considered registered?

[alpine condor]

Tried uninstalling and changing headsets and routine repair

[fluid harbor]

My pubg keeps on exiting automatically whats the solution

[river lotus]

<@&481161015728406538>

[fluid harbor]

Dont tag Moderators please, you can see them clearly online in this channel.
State your problem and Moderators/Members will help :)

[short eagle]

@river lotus use #pmco

[faint steppe]

Everyone here will try to help you out chill

[alpine condor]

I also contacted customer services no reply since 2 months

[faint steppe]

@alpine condor what do you mean by plugin??

[alpine condor]

Like audio files aren't working properly

[faint steppe]

Can u elaborate

[alpine condor]

When playing ingame i can't differentiate between if the footsteps is coming from right side or left side

I could hear footsteps from both headsets

[faint steppe]

@alpine condor It can be you headset

[alpine condor]

Tried multiple headsets

[faint steppe]

Try 3D music

to check if it's your headset or game

[alpine condor]

I have Samsung s8 plus

It supports Dolby

And also when watching streams of players playing pubg i could definitely differentiate when they are playing

[faint steppe]

@alpine condor make sure your audio setting is on High or Ultra

Low audio Setting can make it difficult to hear footsteps and gunshots

[alpine condor]

High

[faint steppe]

Please post your issue in #old @alpine condor

With recording if possible

[tribal siren]

is it allowed to use leaser trigger ?

[keen dawn]

The problem of not linking to a Twitter account I discovered by chance that it is one of the developer options to deactivate not to keep activities and operate the account in the game without any problem

[sleek fjord]

Hello.

[late tree]

When erangle 2.0 will be released

[sleek fjord]

Anybody know the Support Email for PUBG Mobile

[late tree]

Or on which major update will erangle 2.0 will be included

[faint steppe]

@sleek fjord We have no info about erangle 2.0 you will get latest new in #news

[sleek fjord]

Bro I didn't talk about Erangel 2.0

._.

[late tree]

Ok when is the release date of next beta version

[sleek fjord]

Anybody know the Support Email for PUBG Mobile
@sleek fjord

[storm flume]

We currently do not have a specific release date for the upcoming update, @late tree. Once we do, we will publish further information in #news.

[night cloak]

@sleek fjord > [e-mail]

[sleek fjord]

Thank you.

[night cloak]

You're welcome

[sleek fjord]

GLHF

[tribal siren]

is it allowed to use laser trigger ?

[night cloak]

Could you post an image of it

[tribal siren]

yes just a min

[alpine condor]

@faint steppe when i started recording it worked totally fine

[night cloak]

@tribal siren those will lead to a ban

[heavy vortex]

@night cloak my friend deleted pubg before update and then installed after update again

he should get the updated version right?

[night cloak]

Yep, he should

[heavy vortex]

he didn't got it..

[night cloak]

Which OS

[heavy vortex]

Android

he got the 0.18 version

[late fulcrum]

Somebody tell me that the dacia skin in RP season 14 will be a reward or we have to get it by RP crates?

[night cloak]

Ask him to clear the data of Play Store and restart the device @heavy vortex

[heavy vortex]

@late fulcrum rp crates

this is what play store shows after the download

[faint steppe]

yes

[heavy vortex]

play store no problem.. full updated

[night cloak]

You mean the language

[calm zinc]

Is there is any way to change a password of linked email in pubg mobile ?

[heavy vortex]

nope.. see the update option and version

[night cloak]

@calm zinc nope

[heavy vortex]

he has to get the update even after reinstalling

[late fulcrum]

One more question that red commander set in RP SEASON 14, we have to redeem to it will be a choice at RP level 100?

[heavy vortex]

@late fulcrum you can find those things on yt

leaks aren't revealed here

[night cloak]

@late fulcrum why don't you check that in game which is releasing on 14th

[faint steppe]

@late fulcrum No information wait till season 14 comes out

[late fulcrum]

@night cloak i am so so eager for it. I had purchased uc too

[calm zinc]

if i had social media could i unlink Email from my pubg account ?

[night cloak]

@heavy vortex could you ask him to check the version number in-game

[heavy vortex]

okk.

[night cloak]

@calm zinc nope you can't

[faint steppe]

@calm zinc Unlink option not available

[late fulcrum]

Is there any special discord server for Asia or Specially for India?

[night cloak]

@late fulcrum #613267301243944960

Check in there

[shy mist]

@calm zinc For temporary u can disable email if u have social media

[calm zinc]

@calm zinc For temporary u can disable email if u have social media
@shy mist i have facebook to login , could i disable email login in that pubg account ?

[shy mist]

@calm zinc If it's for purchase related issues u can do it

[alpine condor]

@faint steppe when I started recording it worked properly after that it went corrupted

[heavy vortex]

this is what game shows after reinstalling

0.18

[faint steppe]

@alpine condor the recording??

[shy mist]

@calm zinc May I know the reason so that I can help u Mate

[alpine condor]

Yup

[night cloak]

Uninstall the game, delete the folders that are related to the game and clear the cache of the device, then reinstall @heavy vortex

[calm zinc]

@calm zinc May I know the reason so that I can help u Mate
@shy mist my friend known my password of email , so that i want to unlink email

[late fulcrum]

Will i get banned for using gfx tool?? Not with any negative mean but only to increase fps and graphics?

[storm flume]

Use of unauthorized third-party software or methods, @late fulcrum, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[heavy vortex]

that's a lot. he uninstalled the game to avoid lagging and thought he would get updated

[night cloak]

@calm zinc

• Enter your email
• Enter a wrong password
• Use the "Forgot password" > option to reset

[heavy vortex]

but he didn't get the updated version.. how may that have happened?

[night cloak]

Ask him to try using a different e-mail to download the game

[shy mist]

See she helped u for valid reason@calm zinc

[heavy vortex]

whole purpose was to download less..

[faint steppe]

@alpine condor and what about the game audio it again messed up?

[alpine condor]

Yes

While recording it was perfect

When stoped recording it went corrupted

[faint steppe]

Post that recording in with explaining your issue #old @alpine condor

[alpine condor]

Already done

[late fulcrum]

Mujhe koi ye bta do ki jb maine UC prchase ki to mujhe mili nhi but fir mujhe double purchase krni pdi tb jaake mili..to kya mujhe vo pehli waali uc ke paise refund milenge?

[slender minnow]

@night cloak hi I contacted pubg mobile and there is no response from them

[alpine condor]

But how will that fix my problem @faint steppe

[slender minnow]

@night cloak from inside the game

[night cloak]

@slender minnow they'll contact you

[slender minnow]

Old account ID: 5205992572

New account ID:5829881148

[storm flume]

If you have encountered an issue with the account unlinking feature, @slender minnow, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[faint steppe]

@alpine condor if it is a bug they will fix it for everyone i guess

[alpine condor]

I am pretty sure its my problem only

[late fulcrum]

Why didn't i had got PUBG PARTNER tittle? And what's it's use?

[storm flume]

Please refer to this channel's pinned messages for further information, @late fulcrum:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[faint steppe]

Mujhe koi ye bta do ki jb maine UC prchase ki to mujhe mili nhi but fir mujhe double purchase krni pdi tb jaake mili..to kya mujhe vo pehli waali uc ke paise refund milenge?
@late fulcrum if your first purchased got failed you will get refund automatically to your bank

[night cloak]

it's just a normal title

[late fulcrum]

Then y I didn't got? it@night cloak

[night cloak]

@late fulcrum read the pinned message

[faint steppe]

@alpine condor check if your mobile is up to date.. running the latest version of Android version available for your device

[alpine condor]

Latest version is updated

[faint steppe]

[alpine condor]

I know its hard

But its been almost 6 months on this problem

So i need a solution for it

[faint steppe]

Yaa it is hard

[alpine condor]

Like trying to be a pro but that audio thing sucks

[faint steppe]

Hope next update will fix your issue

[night cloak]

Do you have the option to download ultra sound quality in game @alpine condor

[alpine condor]

No

[night cloak]

Device

[alpine condor]

Hope next update will fix your issue
@faint steppe thats too much to wait for

@night cloak
Samsung s8 plus

@faint steppe i waited for this update also

[night cloak]

Hello, for a long time there is no way to install maps, modes and other resources of the game (indicates that you need to update 0.1m, but when you click nothing happens only a bug

[faint steppe]

@alpine condor SAD*

[night cloak]

What's the in-game graphics you use @alpine condor

[alpine condor]

Smooth

Fps high

[keen terrace]

@night cloak my game lags so much if you play on my device you will feel you are noob

[night cloak]

Try balance@alpine condor

[alpine condor]

Ok@night cloak

[keen terrace]

You will feel like you are worst then noob

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @keen terrace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[faint steppe]

@keen terrace which device

[keen terrace]

@faint steppe Docommo SH01-H

[night cloak]

@alpine condor And after that restart the gane and also check if you have the ultra audio option after that

[keen terrace]

@faint steppe 3GB ram

[night cloak]

It's a low end device so you'll face lags

[faint steppe]

@keen terrace Your phone must have a good processor and ram to run game smoothly

[keen terrace]

@night cloak but at first it didn't lag but now u feel I am worst then a bot

@faint steppe maybe I am poor so I can't get good device

[faint steppe]

You can try pubg lite it is for low end device @keen terrace

[keen terrace]

@faint steppe sorry I would play pubg with lags but never play pubg lite

[night cloak]

@keen terrace whenever a new update releases, it requires more resources and older devices gets slowed down. You can try force stop background apps which can help you a little bit. If that also doesn't help, you need to upgrade your device.

[torpid dust]

O

[verbal cloak]

@night cloak i play in redmi note 7 pro 675 processor and 6 gb ram whenever enemy is coming the game starts laging is it my phones issue???

I play in smooth and balanced> @night cloak i play in redmi note 7 pro 675 processor and 6 gb ram whenever enemy is coming the game starts laging is it my phones issue???
@verbal cloak

[keen terrace]

@night cloak may I upgrade my device so I don't feel myself a noob nowadays when at front there is an enemy so I don't even think to to kill I just run actually it's destroying my experience

[faint steppe]

@verbal cloak no i also play on redmi note 7 4gb

Clear you background app before playing pubg

and clear some space

[storm flume]

Please refer to subpoint #4.12 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[keen terrace]

Clear you background app before playing pubg
@faint steppe good idea

@keen terrace whenever a new update releases, it requires more resources and older devices gets slowed down. You can try force stop background apps which can help you a little bit. If that also doesn't help, you need to upgrade your device.
@night cloak good idea thanks

[night cloak]

@verbal cloak whats the max FPS settings available in the device

[verbal cloak]

Ulta

[night cloak]

Use smooth ultra

[verbal cloak]

Use smooth ultra
@night cloak i use this what i wrote was by mistake

I use ultra and smooth in graphics

[night cloak]

Force stop the background process (refer #faq 4.9) and delete the resource pack from in-game repair settings

[faint steppe]

redmi note 7 is also a low end device and it lags if so many players are around you

[verbal cloak]

Okk

[faint steppe]

Free up some ram and space on your device

[fluid harbor]

"Free up some ram" = "Force stop the unnecessary process"

[faint steppe]

"Free up some ram" = "Force stop the unnecessary process"
@fluid harbor yup

[fluid harbor]

:)

[verbal cloak]

Free up some ram and space on your device
@faint steppe i recently reseted my device

[fluid harbor]

What type of phone you have@verbal cloak

[faint steppe]

@verbal cloak Close range lag is just because of device

[alpine condor]

@night cloak didn't work

[faint steppe]

@fluid harbor He is using redmi note 7 pro 6GB

[fluid harbor]

6GB ram?

[faint steppe]

@fluid harbor yes

[fluid harbor]

I had redmi note 7 pro 6GB and used NoxCleaner and the game runed smoothly :)

[olive relic]

If i enable death replay will my device overheat and lags?

[verbal cloak]

It used to run smoothly after this update

[faint steppe]

@fluid harbor He face close range lag normally it runs fine

[verbal cloak]

@fluid harbor

[fluid harbor]

@verbal cloak Download NoxCleaner from playstore and you should be good (Do boost ram clear trash...etc)

[faint steppe]

@olive relic No

[verbal cloak]

Okk

[fluid harbor]

@faint steppe I tested and had that phone for 3 years

[olive relic]

@faint steppe but why it lags and i have 4GB Ram device?

[graceful flame]

Hello dear Respectable PUBG MOBILE Team i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible, Love You Pubg Mobile From PhoenixOS Poor Gamer

[fluid harbor]

@olive relic 4GB ram = below mid and it should be device lag so just download NoxCleaner and should be alright

[faint steppe]

@olive relic it doesn't lag because of death reply, death reply is just a clip that play when u die and select it

@fluid harbor i am still using Redmi note 7 4gb ram And i am s13 conqueror 😁

[fluid harbor]

Not all the redmi are the same/ not all of them have sale apps lag issue

[faint steppe]

@graceful flame Plz assign yourself emulator role from #613267301243944960 and move to #emulator support

[verbal cloak]

@faint steppe so you also face lag when enemy comes???

[faint steppe]

@verbal cloak Yes i do but sometimes

[verbal cloak]

Graphics settings???

[faint steppe]

smooth + high @verbal cloak

[fluid harbor]

@verbal cloak Download the app and try 100% tested

[surreal geode]

Hello, I have done every missions and all my daily missions for rp why am I not rp 100 like everyone else? I have even used the 5 rp card at start of season but still rp 100 why?

[faint steppe]

I don't suggest you to download any cleaner your device is strong enough

[fluid harbor]

.

I don't suggest you to download any cleaner your device is strong enough
@faint steppe Why not...

[faint steppe]

Just don't run anything in background and make sure your device memory is free

[olive relic]

@fluid harbor huh do you wanna steal me ?!! That app even doesn’t exist in app store

[faint steppe]

@faint steppe Why not...
@fluid harbor my personal suggestion

[fluid harbor]

.

[verbal cloak]

Just don't run anything in background and make sure your device memory is free
@faint steppe
I always do tht

[faint steppe]

@verbal cloak Yup, do it

[faint steppe]

@olive relic do not trust on third party application, Make sure your ram is free and device storage

[alpine condor]

@night cloak

[olive relic]

@faint steppe I know 👍

[polar marsh]

@fluid harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[faint steppe]

@olive relic

[vapid lily]

When does this season end? :(

[gritty glade]

In New Season,
How's the ACE badges work?

[faint steppe]

@alpine condor Graphics settings won't make any change in your audio u can change it back to normal again

[alpine condor]

Changed it back

[verbal cloak]

@verbal cloak Yup, do it
@faint steppe
It still lags i like to go to the hot drop but after this new update it kept lagging

[faint steppe]

@gritty glade you will get that badge everytime you reach ace or crown

@verbal cloak Smooth + Ultra, turn of anti analyzing

[gritty glade]

When does this season end? :(
@vapid lily

Only 3 hours left to Lock the season.

[faint steppe]

@alpine condor :)

[alpine condor]

Where is @night cloak maybe she has an idea

[gritty glade]

@gritty glade you will get that badge everytime you reach ace or crown
@faint steppe

I reached ACE 8 times?
The previous one count or not?

[faint steppe]

@alpine condor he's guy i think

@gritty glade it will count from s13 i think

[alpine condor]

Where is he then@faint steppe

[faint steppe]

@alpine condor offline

[vapid lily]

@vapid lily

Only 3 hours left to Lock the season.
@gritty glade for Royale Pass or to grind rank? I wanna know if I still have time to reach ace :(

[gritty glade]

@gritty glade it will count from s13 i think
@faint steppe

Not Bad.

[alpine condor]

@faint steppe ok thank u for ur help

[faint steppe]

@vapid lily Yes you can reach ace