questions

[craggy blade]

Not mess. but changing the DNS settings may solve the voice glitch

[muted owl]

Again I never changed it in the first place

It happened on its own

[heady falcon]

@muted owl its fine changing the dns settings

we have different bugs

[muted owl]

They told me if you do that one app might work but other gonna get effected

[heady falcon]

for me i cant even connect

[muted owl]

I can connect but the game mic only works when I switch to mobile data

[heady falcon]

will using windscribe vpn get me banned? @craggy blade

[muted owl]

But if I switch back to wifi thn again it doesn’t work

[heady falcon]

@muted owl your problem is not that big of a deal

just go on discord

for me i cant even login

[muted owl]

Well it is for me

[craggy blade]

@heady falcon Wait. You can manually change it too.

[muted owl]

How

[heady falcon]

I know I can manually change it

im just saying faq 4.5 is a bit sus

[ember olive]

I want to report the trick. Where do I do it? I have a video.

[craggy blade]

@ember olive Report a cheater?

[muted owl]

Lol reporting a trick

[ember olive]

Please

Help me

@craggy blade yea

Help

[craggy blade]

@ember olive If you have encountered a hacker then you can report them via the in-game reporting system.

And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/

[muted owl]

So what’s the fix for dns setting ?

Anything to get my mic fixed

[craggy blade]

@muted owl DNS1 8.8.8.8
DNS2 8.8.4.4

[muted owl]

There’s no option

[heady falcon]

@craggy blade

accidentally leaked my i.p

woops

[craggy blade]

@muted owl ?

[muted owl]

If I go in DNS settings it will show me 3 DNS code or something

[heady falcon]

@craggy blade he’s saying there aint an option

[muted owl]

I can add more or delete them

Kind of confusing

[craggy blade]

Change it to settings I told you above. @muted owl

[heady falcon]

@craggy blade we dont have a dns 1 or dns 2

we have a single dns option

we just input those?

[muted owl]

So I delete those 3 and add only two given by you ?

I have 3 DNS lol

It’s automatically there

[craggy blade]

@muted owl Wait a minute. Ask a Staff first.

[glossy pilot]

Ajamsksj

[muted owl]

Alright

[craggy blade]

@sand path ^ DNS settings on IOS

[muted owl]

Ping me when we get any answer

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @muted owl. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[muted owl]

I’d appreciate that

[vagrant onyx]

@muted owl what the issue

?

[muted owl]

Mic doesn’t work when turn the game on with wifi on

When I switch to mobile data it works

Been facing this issue from 2nd July

Repaired the game

[heady falcon]

@vagrant onyx mine is No response from server
Request timed out
Server did not respond

[muted owl]

Reinstalled it

Everything I could

[heady falcon]

No response from server
Request timed out
Server did not respond

[wispy shore]

Photo from Het

[heady falcon]

i keep getting this

[verbal spoke]

How can i get back my pubg account ,My twitter account got hacked by someone yesterday night & i cant access to my pubg account and i wanna play pmco with the Id <@&481161015728406538>

[vagrant onyx]

@vagrant onyx mine is No response from server
Request timed out
Server did not respond
@heady falcon

This happen
since when you facing it

please turn wifi off and wait for few time

[heady falcon]

@vagrant onyx the router or my decice wifi

[wraith brook]

@verbal spoke Contact Officials in game

They can help you only

[heady falcon]

@vagrant onyx been getting it when im trying to start pubg, happening since about 2 days ago

[verbal spoke]

@wraith brook who can help me?

[wispy shore]

@pro play is this real are there 20 star on ace I have a glich

[verbal spoke]

@wraith brook how can i contact them?

[muted owl]

Lol no answers for my problem

[wraith brook]

@verbal spoke Login with another id then contact customer service

[verbal spoke]

@pro play is this real are there 20 star on ace I have a glich
@wispy shore It's not a glitch bro

[heady falcon]

@wispy shore some people have ace 20 stars

[ember olive]

İt is a hack

The report is successful

[heavy shore]

I have my 600uc today . Please help to get back my UC.

[verbal spoke]

@verbal spoke Login with another id then contact customer service
@wraith brook umm ok but i don't think i got reply soon by anyone & i wanna play pmco with the Id

[vagrant onyx]

@heady falcon @wispy shore

some people have it
its mean your point nit enough to be conqueror

[heady falcon]

@heavy shore did u spend it?

[ember olive]

@craggy blade thank you

[wraith brook]

@verbal spoke They do reply . Wait for 1-2 days

[craggy blade]

Welcome :)

[storm flume]

Hello, @ember olive!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[verbal spoke]

@verbal spoke They do reply . Wait for 1-2 days
@wraith brook ok thanks

[craggy blade]

He already reported it

[polar marsh]

@winged nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@ember olive read the bot message

[wraith brook]

Welcome buddy

[heady falcon]

@vagrant onyx Do I shut off the wifi router or my device thing

[heavy shore]

No

[heady falcon]

also i dont think i should shut off the wifi router since its fiber and its not recommended to shut it off

[heavy shore]

I don't even know how I lost

[wispy shore]

@vagrant onyx i am going conquerer on s10 and i am crosss only 12 star

[heady falcon]

@heavy shore Lol then no, you cant get it back

[heavy shore]

They disappeared today..last night it was there

[heady falcon]

suree

u tryna get some free uc?

[wraith brook]

@heavy shore From where you purchased ?

[heady falcon]

loll

[vagrant onyx]

@heady falcon better both and wait few time
Make sure your wifi not in huge amount of use from other

@winged nimbus account banned ?

[ember olive]

Authorized persons please help and connect the cheater

[muted owl]

Anyone help me too ?

[heavy shore]

Pubgmobile.com from this I purchased

[muted owl]

Been 10 days guys ?

[snow sky]

Why I am not getting an unlink option in my account ?

[storm flume]

You can contact the customer service via the game settings, @winged nimbus. Refer to subpoint 5.3 in #faq for further instructions.

[craggy blade]

@snow sky The unlink option is disabled at the moment.

[ember olive]

I'm sorry my English is weak

[vagrant onyx]

@vagrant onyx i am going conquerer on s10 and i am crosss only 12 star
@wispy shore

Thats different

On squad you will need a lot more

[brave aurora]

how can I enjoy playing living
because what happens today like everyday

[snow sky]

@craggy blade great, thankyou for the information

[craggy blade]

Welcome :)

[wispy shore]

@vagrant onyx realy

[brave aurora]

hacker

[alpine brook]

@ember olive report cheater from http://cheater-report.pubgm.cc

[ember olive]

Ok

[wispy shore]

@vagrant onyx but Iam squad bro

[snow sky]

@craggy blade just wanted to know like my account is hacked so if there is a chance the hacker can unlink any of my social media ?

[heady falcon]

@snow sky Nope

[vagrant onyx]

If you have encountered an issue with the account unlinking feature, @snow sky , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[wispy shore]

@vagrant onyx and yesterday or 2 days back why pubg is not open in ios

[vagrant onyx]

@wispy shore you need to be in top 500 or less

[craggy blade]

@snow sky Accounts can be unlinked by following #faq 2.5. And you need account information to do it.

[heady falcon]

@vagrant onyx no neeraj is saying that a hacker got his/her’s account

[wispy shore]

@vagrant onyx ohk

[vagrant onyx]

@wispy shore its open now 👍🏼

[snow sky]

@vagrant onyx it has been disabled, that means no one can unlink my social media right ? Correct me if I’m wrong

[wispy shore]

@vagrant onyx i know but why is not open

[vagrant onyx]

@snow sky he cant unlink anyway cause unlink future is disable and been optimized

[wispy shore]

@vagrant onyx yes there are so many hacker in my match

[vagrant onyx]

@snow sky he might need to log in to the other social media to unlink ( that he don’t have access )

[heavy shore]

@heady falcon please help to get my UC back

[heady falcon]

@heavy shore Lol

[vagrant onyx]

@wispy shore you can report cheater ( only if you have video proof ) in #cheater-reports

[heady falcon]

@vagrant onyx he’s saying his uc disappeared and he didnt know where he spent it

its obviously a lie

[wispy shore]

@vagrant onyx ok

[muted owl]

@vagrant onyx didn’t respond to my problem. ??????

[wispy shore]

@vagrant onyx I don't have vid bro

[heady falcon]

@heavy shore lol just make a refund

@muted owl Yeah

[heavy shore]

Goombs I don't spend it bro

[heady falcon]

just make a refund @heavy shore

[muted owl]

I feel like I got ignored

[vagrant onyx]

@heady falcon might someone use it or he did Buy uc from unauthorized source

[heady falcon]

@vagrant onyx he bought it from midas buy

[craggy blade]

@wispy shore If you don't have video then report in game. It's enough.

[vagrant onyx]

@wispy shore wont work than
video require

[snow sky]

@vagrant onyx since my account is linked with Facebook and twitter and login by email, do I need to worry about , I mean he can unlink or no ?

[wispy shore]

@vagrant onyx ok

@craggy blade ok

@vagrant onyx oh I have YouTube vid

[heavy shore]

Goombs yeah from midasbuy

[muted owl]

Nvm better delete this game

[wispy shore]

@vagrant onyx can I dm you

[vagrant onyx]

@muted owl i think its the device issue
are you using jailbroken device maybe

[wispy shore]

@vagrant onyx but there are another language

[heady falcon]

@muted owl just use discord and stop being petty

[heavy shore]

@heady falcon can u check how I lost my UC

[vagrant onyx]

@vagrant onyx since my account is linked with Facebook and twitter and login by email, do I need to worry about , I mean he can unlink or no ?
@snow sky

right now he cant unlink
your fine

[wispy shore]

@vagrant onyx can I give you that vid

[heady falcon]

@heavy shore ask yore

[muted owl]

@vagrant onyx no

[grand zinc]

I am in Duo Conq Asia But Getting Hackers in Every Match Any Solutions?

[muted owl]

@grand zinc delete the game

[grand zinc]

Lol

[heavy shore]

@Goombs ok

[muted owl]

Nobody can help you here

[vagrant onyx]

@wispy shore better to use english
And send the video proff to @sand path

[wispy shore]

@vagrant onyx ok

[muted owl]

@vagrant onyx bruh this game started to give this glitch on 2nd July

[wispy shore]

@vagrant onyx me speck hindi in that vid

[heavy shore]

@vagrant onyx please help to get my UC back

[muted owl]

It’s a glitch not my devices fault of WiFi’s fault

[heady falcon]

@muted owl what phone do u have anyways

[muted owl]

The same wifi works on my brothers phone

[vagrant onyx]

@heavy shore have you got the in game mail say your uc have been deducted ...... etc ?

[muted owl]

iPhone XR

[wispy shore]

@vagrant onyx there are two hacker

[heady falcon]

idk my iphone xr works fine @muted owl

[vagrant onyx]

@muted owl yes
There where mic gltich
they fixed it

[upper sail]

Why my game is giving low fps and lagging after update @vagrant onyx

[heavy shore]

@vagrant onyx no i didnot get any such mail

[muted owl]

This glitch only happens if I turn wifi on

That’s the part I don’t understand

[brazen shale]

Mic glitch still not fixed

[wispy shore]

@vagrant onyx 2 hacker have speed hack aimbot hack esp hack

[brazen shale]

I still get mic glitch errors after every single match

[muted owl]

Nobody is listening

[snow sky]

@vagrant onyx oh my god thankyou very much , it’s a lifesaver

[wispy shore]

@vagrant onyx can i give that vid in hindi language

[upper sail]

Why staff is not on

[heavy shore]

@vagrant onyx please check how I lost UC and whether I get it bach

[craggy blade]

@upper sail Your device?

[vagrant onyx]

@upper sail try changing the graphics settings
And about to reduce the lagg
Read this

https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490

[upper sail]

@craggy bladeSamsung s8+ no faumt in my device cod is giving 60 fps but pubg is giving 20-30 fps after update

[vagrant onyx]

@wispy shore sure , not me you can send it to @sand path i will let him know 👍🏼

[heavy shore]

@vagrant onyx please.i request uou

[upper sail]

@vagrant onyx I tried but nothing worked

[heady falcon]

@upper sail upgrade your phone

[muted owl]

@vagrant onyx what are you saying that they fixed the glitch and I made my own glitch and yelling here just to get some attention

[craggy blade]

@upper sail Do you get High frame settings in Graphics?

[muted owl]

For what bruh ? My YouTube channel 😂

[upper sail]

@craggy blade Yes

[heady falcon]

pubg and cod are different @upper sail

[muted owl]

Tf is wrong with you ppl

[brazen shale]

Yeah after the update, the fps drops Im experiencing is tooooo muchh

[heady falcon]

@muted owl Your issue is so pitiful, its not even worth it

[upper sail]

@heady falconboth are heavy games if there is fault in my device both will give low fps

[muted owl]

@heady falcon your so pitiful that idec what you saying

[upper sail]

But only pubg is giving low fps and lagging after update

[heady falcon]

@upper sail Timi developed Cod, timi has proven itself to be better in optimization than lightspeed

[heavy shore]

@vagrant onyx can u help me out

[craggy blade]

High frame settings in Graphics can't give you 60 FPS @upper sail

[heady falcon]

@upper sail its because lightspeed is bad about optimization

[vagrant onyx]

@heavy shore how much uc you have ?

[heady falcon]

@muted owl Just because of that response you’ve proven yourself to be pitiful

[upper sail]

@craggy blade??

[heady falcon]

Come back here when you have an actual issue

[upper sail]

B4 update i was getting 60fps

[muted owl]

Stop tagging me bruh

I don’t want your advice

I want my dam game fixed

[upper sail]

@spring zephyr Bro mera problem solve hua kya

[craggy blade]

@upper sail Read #faq 4.8

[spring zephyr]

@night cloak Stop!

[night cloak]

@upper sail bhai bro bo

[brazen shale]

Anything on the mic glitch?

[heavy shore]

@vagrant onyx i have 607 UC and I lost 600 UC ..now 7 UC remaining

[night cloak]

@spring zephyr What

[spring zephyr]

@upper sail English please.

@night cloak Do you need any support?

[night cloak]

Yes

[storm flume]

You can contact the customer service via the game settings, @heavy shore. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Support me plz

[spring zephyr]

@night cloak What's your issue?

[night cloak]

I need to have a support

[brazen shale]

I need support on the mic glitch

[night cloak]

Pls help me

[spring zephyr]

@brazen shale Can you explain your issue?

[muted owl]

My actual problem is becoming you now

Better watch what you saying

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brazen shale. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@night cloak Move to discussion channel if you don't need any support.

[night cloak]

I do

Why u dont help me

[heady falcon]

@muted owl Lol who are you to tell me what I should say

[muted owl]

First they say update gonna fix it thn change dns setting and now disappeared

[heavy shore]

@storm flume in game customer service is not giving any solution regarding this

[vagrant onyx]

@heavy shore

Try to contact the support about lost uc/item

Or midasbuy

[e-mail]

[spring zephyr]

@night cloak Explain your problem or move to a discussion channel.

[heady falcon]

Im saying your issue is pretty useless just go on discord

[night cloak]

@spring zephyr dude u insulted me u hurt my feelings

[brazen shale]

Teammates cannot hear me, I cannot hear them after every single match. Tried every single thing to fix it.
Reported this dozen of times. Reinstalled game number of times, tried on evey single network. Not a single improvement.

[night cloak]

@spring zephyr say sorry now.

[heavy shore]

@vagrant onyx sure

[spring zephyr]

@brazen shale Are you using WiFi or mobile data?

[muted owl]

This dude thinks mic glitch is pitiful

[heady falcon]

It really is

just go on discord you have an iphone xr

[night cloak]

@night cloak move to #chat

[heady falcon]

it shouldnt even cause any lag

[muted owl]

If it was so pitiful nobody would be on pmwl rn

It’s not allowed to use discord during tournaments

If only you were comp player you would have known

[heady falcon]

Are you on PMWL?

[brazen shale]

I use Wifi, but tried mobile data also. The problem is more frequent with wifi

[spring zephyr]

@brazen shale Try changing your DNS, refer to #faq 4.5

[onyx cairn]

The PMWL players are using Discord. Kindly use #pubg-mobile for discussions, @heady falcon, @muted owl

[heady falcon]

@muted owl Lol, wow no discord during pmwl? Wow

just wow mate

[muted owl]

Dam bruh not during the match

No tournament allows that

[onyx cairn]

2 peeps asking for mute ^^

[muted owl]

He said to talk on general chat

[night cloak]

Could you guys move to #chat

[muted owl]

@onyx cairn this dude keep tagging me

[night cloak]

Move or you'll be Moved

[muted owl]

Help with the mic glitch ?

Any update

Dns whatever settings ?

[spring zephyr]

@muted owl Did changing DNS worked?

[muted owl]

FAQ is too old for current settings in iOS

[night cloak]

You were already answered about that

[muted owl]

You said update will fix it

Update came 3 times already

Didn’t fix it yet

[clear berry]

New update came? Today?

[muted owl]

@sand path

[vagrant onyx]

@muted owl have you try to do rest all settings from the device ?

[muted owl]

Yes

Even reinstalled the game

Wifi and different phone works perfectly fine

My both account effected by this glitch

Talked to Apple and wifi operator too

Everything is fine from there side

[night cloak]

It will be fixing soon

[muted owl]

@night cloak don’t do that

[night cloak]

Please move to a discussion channel

[muted owl]

I’ve been hearing it for 10 days now

[clear berry]

Why did they live stream pmwl East but not west? Lol

[craggy blade]

@clear berry It was live too

After East

[clear berry]

Where ? I only saw east on "pubg eSports" page

[muted owl]

So that’s it ? Again same answer

[wispy shore]

@night cloak I am send you a vid of mine of hacker in my match

[heady falcon]

Yes

[clear berry]

@craggy blade which page?

[storm flume]

Hello, @wispy shore!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant onyx]

@muted owl the device should be the issue

[heady falcon]

Omega, if the support staff say wait for the update then wait for it

[muted owl]

Got the device checked

[craggy blade]

@clear berry FB and YouTube

You can check

[muted owl]

They said it’s fine

[clear berry]

@craggy blade by which page? Like what channel?

[muted owl]

Help with dns settings

[vagrant onyx]

@muted owl try playing in other device and see if worked

[wispy shore]

@night cloak I am send you that vid

[craggy blade]

East and West both were live. Channel PUBGM Esports

[wispy shore]

@craggy blade I know

@craggy blade are you speak hindi

[muted owl]

Like I said if device was the issue thn why does it work on mobile Data

[clear berry]

@craggy blade yes there are repeat streams of it, thanks

[craggy blade]

Welcome :)

[muted owl]

When the game starts it used to say your mobile in silent mode

[night cloak]

@wispy shore use this link : http://cheater-report.pubgm.cc

[wispy shore]

@night cloak ok

[muted owl]

Now it doesn’t say it until I turn the mobile data on and thn starts to work

So no way device is the problem. If wifi was the problem thn It wouldn’t let me get in the game

So not sure if wifi is the issue either

[clear berry]

Was there a new update in game today?

[spring zephyr]

No, @clear berry.

[clear berry]

Lol then what this guy talking about, thanks @spring zephyr

[muted owl]

Got 2mb update last night again

That’s the update I was talking about

More like a patch

Well now the support ppl don’t bother to answer

[wispy shore]

@night cloak I did not know the I'd of hacker

@spring zephyr are you speak hindi

[clear berry]

You prolly didn't open game for day bruh, that 2mb update was 2 days ago

[muted owl]

@clear berry I got it again I ain’t stupid

[vagrant onyx]

About 2MB update @clear berry @muted owl

https://discordapp.com/channels/393088095840370689/481197473403240451/730708033847689288

[wispy shore]

@night cloak I only know the name of hacker

[muted owl]

@vagrant onyx is anybody gonna help and try to understand my problem here ?

Or I’m gonna get ignored again

[spring zephyr]

@wispy shore You can get the cheater's ID when you are reporting the cheater.

[clear berry]

Yes July 10, 2 days back lol thnx I thought there was new one too

[wispy shore]

@spring zephyr yes the I'd has symbol

@spring zephyr are you live in india

[muted owl]

No one ?

[wispy shore]

@spring zephyr your name was Indian

[onyx cairn]

Try patience. @muted owl

[vagrant onyx]

@muted owl all ready explain to you

[clear berry]

@muted owl for mic glitch? Many people are facing it bruh, they prolly gonna fix it by end of week

[heady falcon]

@onyx cairn facts

[vagrant onyx]

@muted owl wait of sometime 👍🏼

[clear berry]

There are lot of post update bugs week after every update and usually get fixed within week

[wispy shore]

@spring zephyr bro yar per hacker ne symbol use kiya tha

[spring zephyr]

@wispy shore You can get the character ID too, when you are reporting him/her. Yes, I am an Indian

English please.

[vagrant onyx]

@clear berry you can type in here or in #old

[wispy shore]

@spring zephyr ok

[muted owl]

Fine new season came already. Try and play without mic or with mobile data and 100+ ping

[heady falcon]

Yeah do it

I played 2 seasons with 500 ping

so idk

[muted owl]

Bruh I told you not to talk to me

[heady falcon]

Lol

[vagrant onyx]

@muted owl not all have this issue

[clear berry]

Lmao

[muted owl]

Many does

I got 5 dms asking for the same issues

[vagrant onyx]

For chatting in #chat or #pubg-mobile

[muted owl]

Only solution I had is get in the game with mobile data on and thn turn wifi on

So it works

[clear berry]

Yes many people are facing it, it will be fixed by end of week prolly

[random rampart]

@muted owl theat mustve been network issues lately in ur area dude

[muted owl]

But that gets annoying

[clear berry]

@muted owl are you talking about mic glitch or something else?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[muted owl]

I will explain this one more time

[random rampart]

Okay

Start frm the scratch

[muted owl]

On 2nd July when I turned the game on the mic didn’t worked but that’s normal in lobby so I invited again, restarted the game thn restarted the phone but it didn’t work

[clear berry]

Your mic ain't working? Yes lot of people facing that bug and few other since last update. Prolly will be fixed by end of week

[muted owl]

So for a while I played the game without mic, in which I couldn’t hear anyone and they can’t hear me

[clear berry]

Do you play on iOS?

[random rampart]

@muted owl did u tried reinstalling the game?

[muted owl]

So reinstalled the game and it worked I came here and saw on 2nd July many ppl said they facing same problem.

So I tried to get in the game with mobile data on and I saw mic works

I switched to wifi while staying in the game and mic turns off again

[random rampart]

@muted owl it happens in some batches like i had the same issue but when i reinstalled the issue vanished

[clear berry]

You can try changing your dns configuration like lot of other people here that fixed their bug ut I don't recommend it, it might trigger other bugs in future so just wait till fix @muted owl

[spring zephyr]

@muted owl Change your DNS.
You can search on google on how to do that.

[muted owl]

Yes I did reinstalled the game and iOS software in my phone too

[clear berry]

@muted owl you can try changing your dns configuration only if you want

[muted owl]

That’s what I have been asking for a while to help with dns settings

[clear berry]

Google it bruh

[random rampart]

U see there r problems with some particular update batches so when u reinstall after sometime it fixes automatically

[muted owl]

Coz as far as wifi or mobile goes it’s working fine.

So should I reinstall ?

[random rampart]

Nah

[muted owl]

Coz even after the big update it didn’t get fixed

[random rampart]

Try dns first

[clear berry]

^

[muted owl]

Yeah i tried google

[spring zephyr]

1. On your iOS device, open Settings.
2. Tap Wi-Fi.
3. Tap the i icon next to the Wi-Fi network you want to change DNS servers for.
4. Tap DNS.
5. Now remove the existing DNS servers and key in DNS server addresses to 8.8.8.8 and secondary DNS to 8.8.4.4
   @muted owl ^

[clear berry]

Only do it if u want but it might trigger other bugs , watch the link

[muted owl]

Now that’s the scary part

[clear berry]

@muted owl it should fix it , fixed it for lot of players

[random rampart]

But u always have to play gamble dude

[clear berry]

@muted owl that's on u lol or u can wait

[random rampart]

U can always have it fixed by reinstalling if u get ur game broken

[muted owl]

Only do it if u want but it might trigger other bugs , watch the link
@clear berry if it’s gonna ruin others things thn worth waiting i guess

[spring zephyr]

@muted owl Just change your DNS, it should fix it.

[random rampart]

@clear berry if it’s gonna ruin others things thn worth waiting i guess
@muted owl but like u can always fix it by repairing or reistalling

@muted owl Just change your DNS, it should fix it.
Yup try that first

[muted owl]

Both did few times already. Only thing left to do is try this dns setting

[random rampart]

And dont see the problems of others

[clear berry]

I changed developer option and enabled 4x settings to remove frame drops once (in last year update) , It hurted my phone in long run because my fps was jacked and then I switched it off again then my game started working fine lol

[muted owl]

Guess I can try

[clear berry]

So yes it might trigger other bugs but that should fix mic bug for now

[scenic sentinel]

There is issue in friend list section. After update I can't see my friends in friends list. It loading 1 by 1. Please fix that issue lol

[random rampart]

Guess I can try
@muted owl do it and then come back

[muted owl]

This where I put both dns?

[clear berry]

Yes bruh Just watch the video @muted owl

[steel mantle]

Can I transfer my global ID to Vietnam version?

[clear berry]

@steel mantle don't think so, nope

[steel mantle]

[spring zephyr]

@steel mantle Yes, you can.
But you can't revert that process.

[steel mantle]

You mod@clear berry ?

[random rampart]

There is issue in friend list section. After update I can't see my friends in friends list. It loading 1 by 1. Please fix that issue lol
@scenic sentinel yup the same issue is wid me
Go into cheerpark and come out thats a temporary fix then we will have that sorted in the next update ig

[clear berry]

Nope lol

[steel mantle]

Don't provide wrong info

@spring zephyr thanks

[random rampart]

Don't provide wrong info
@steel mantle and u r talking to???

[clear berry]

Me lol

[steel mantle]

That white name guy

[random rampart]

Ooof

[scenic sentinel]

@random rampart ok bro thankyou I will try it👍

[clear berry]

..white name guy lmao

[random rampart]

@scenic sentinel sure bro

[clear berry]

Wait how can you transfer it? Lol I tried transferring global id and skins to lite but didn't work

[steel mantle]

Bruh lite is different

[clear berry]

I do wanna play global too tho lol

[spring zephyr]

@clear berry What do you mean?
You can't transfer your PUBGM ID to PUBGML ID.
They are totally different games.

[clear berry]

Oh aite

I thought Vietnamese version was something like lite too lol

[storm flume]

Please refer to subpoint #2.9 in #faq for further information, @clear berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[late fulcrum]

When will Erangel 2.0 release globally?

[onyx cairn]

Soon ™️

[late fulcrum]

@onyx cairn my squad is waiting for it a long way....😍😍😍😍..... please release it ASAP!

[heady falcon]

@late fulcrum just play game for peace

[clear berry]

Releasing it asap will cause lot of bugs y'all don't want lol I say give em all time they need for finished map

[heady falcon]

i’ve already played erangel 2.0

its meh

[random rampart]

It cant be released as per our wish dude wait for the publishers

[stone ermine]

can anyone suggest me , how to deal with the pubgm ID hack

[spring zephyr]

@stone ermine Can you explain your issue?

[random rampart]

can anyone suggest me , how to deal with the pubgm ID hack
@stone ermine usr customer service

[heavy shore]

@onyx cairn I have lost 600 UC last night. I didn't do any purchase in game and I bought uc legally from pubgmobile.com Midas buy ...can u help me out

[storm flume]

You can contact the customer service via the game settings, @heavy shore. Refer to subpoint 5.3 in #faq for further instructions.

[onyx cairn]

[heavy shore]

@storm flume but there is no use.it is not responding properly and not giving any solutiom

[stone ermine]

@stone ermine Can you explain your issue?
@spring zephyr one of my friend filled a fake tournament of pubgm and his fb account got hacked and now his pubgm ID is also hacked

[onyx cairn]

You may read and follow the given steps. @heavy shore

[spring zephyr]

@stone ermine You will need to recover your social media account first.

@late fulcrum Move to a discussion channel if you don't need any support.

[late fulcrum]

Ohh

[muted owl]

Omg it worked @spring zephyr @onyx cairn @random rampart

[faint steppe]

When erangle 2.0 Will be released

[late fulcrum]

Sorry for my mischief

[muted owl]

Thank you so much

Now mics working with wifi on

[storm flume]

We currently do not have a specific release date for the upcoming update, @faint steppe. Once we do, we will publish further information in #news.

[stone ermine]

@stone ermine You will need to recover your social media account first.
@spring zephyr ok

[muted owl]

@spring zephyr but is it safe to keep that dns setting ?

[spring zephyr]

@muted owl Yes, it is.

[muted owl]

Alright thank you so much and I apologise for all the yelling to all moderators

[heavy shore]

Please give the steps

@storm flume

[storm flume]

You can contact the customer service via the game settings, @heavy shore. Refer to subpoint 5.3 in #faq for further instructions.

[limber swan]

Fix the game

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @limber swan. Remember to read through #faq before asking questions in the support channels.

[lofty ether]

Can anyone tell plz when the unlinking social media account will be available in pubgm???

[spring zephyr]

@lofty ether It will come back, soon.

[mild cobalt]

@storm flume

[lofty ether]

@spring zephyr soon means atleast how much time will it be back in season 14

[spring zephyr]

No exact dates.

[heavy shore]

@storm flume in game customer service is not helping

@storm flume it is useless

[mild cobalt]

I want to report a guy for verbal Abuse
Where it works the best

[vagrant onyx]

@lofty ether season 14 = 14/7/2020 ( 2 day left )

[mild cobalt]

I did in-game but nothing ever happens

[spring zephyr]

@mild cobalt Report them in-game.

[river comet]

use the report button

[lofty ether]

Because i want to unlink my Facebook but the option is not available@spring zephyr

[graceful dagger]

Hey why no one answered my question

[mild cobalt]

I come across these kind of people rarely no one ever got punished

Empty reports

[vagrant onyx]

If you have encountered an issue with the account unlinking feature, @lofty ether , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[graceful dagger]

I was in game then only 6 players left suddenly it said the match had ended

[river comet]

report it in game

@graceful dagger

[heavy shore]

@storm flume help me out please

[lofty ether]

My account is not lost I just want to unlink one of my social media@vagrant onyx

[vagrant onyx]

@lofty ether read the second part

[heavy shore]

@vagrant onyx can you help me

[heady falcon]

@graceful dagger try changing ur dns

it fixed it for me

[rich echo]

@everyone Everytime I enter a match a message pops up Connection to server lost please check your network and try again..Even though my internet speed is 12 mbps..Please help me

Plz help i am unable to play

😭 😭

I also reported yesterday

No one replied me

[hearty viper]

@everyone i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,
Love You Pubg Mobile From PhoenixOS Poor Gamer

[polar marsh]

@jade quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady falcon]

@rich echo Faq 4.5

[rich echo]

@heady falcon I tried it but it didnt helped

[heady falcon]

oh oof

[rich echo]

Plz anyone help

[random rampart]

Did u repaired or reisntalled

?

[night cloak]

@hearty viper Post in #old

[rich echo]

Yes @random rampart

[random rampart]

What did u do? Repaired or reinstalled?

[rich echo]

I reinstalled...It didnt helped then I repaired

It also not helped me

[random rampart]

Ok did u tried using anyy other network?

@rich echo

[rich echo]

Yes

@random rampart

[random rampart]

And still the same results?

[heavy shore]

@random rampart I have lost 600 UC without any purchase and didn't receive any email in game ..what should I do now

[rich echo]

Yes @random rampart

[random rampart]

@heavy shore did u tried customer service?

[cunning escarp]

<@&481161015728406538> how can i delete my PMCO registration? Because i want to register again

[random rampart]

@rich echo then u shoyld wait for the mods or admins

[craggy blade]

@cunning escarp go to #pmco

[random rampart]

@heavy shore like did u tell ur problem there?

[rich echo]

<@&481161015728406538> help

[heavy shore]

@Lob the lobster they are even worse they are not giving any solution

[craggy blade]

@rich echo Don't mention the moderator role unless it's an emergency

[heavy shore]

These are the replies

[random rampart]

@heavy shore use payment issue

[heavy shore]

Then

[random rampart]

And then tell ur own problem

[polar grove]

Can to someone help me pls

[rich echo]

@craggy blade Its important

I am facing this issue since a week

[random rampart]

If there is not an option loke that u can use the option "others" and then tell ur problem

@polar grove with?

[rich echo]

And no mods or else is helping me out

[random rampart]

@rich echo u will get ur reply frm mods or admins

[polar grove]

Unlink my account from my facebook

[graceful dagger]

@heady falcon what’s dns dm me

[craggy blade]

@polar grove The unlink feature is disabled at the moment

[polar grove]

🤦‍♂️🤦‍♂️🤦‍♂️

[craggy blade]

@polar grove Why do you want to unlink it?

[polar grove]

Because Facebook account is my mother's account😂🤦‍♂️

[heavy shore]

@Lob the lobster there is no option like other?

[polar grove]

I linked my Twitter account but fb cannot delete it

[craggy blade]

You can't do it now. Unlink option is disabled at the moment. @polar grove

[polar grove]

Where i can?

[craggy blade]

@polar grove Wait for unlink feature to come again

[heavy shore]

@The Gamer can u help me iut

[polar grove]

But I wiped my game from Facebook when recording says inaccessible

[random rampart]

@Lob the lobster there is no option like other?
@heavy shore wait i would have to check it out myself and then tell i

@rich echo i told one mod to see u so wait

[heavy shore]

@random rampart sure

[analog grail]

Give discord link plz

[craggy blade]

@weary cosmos No specific release date for upcoming updates.

[night cloak]

What happened?

[analog grail]

!discord

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[craggy blade]

@analog grail ^

[random rampart]

@night cloak he cant play it always shows him that the server cant connect

[night cloak]

WiFi?

[random rampart]

He had 12mbps plan as so he says

[heavy shore]

@The Gamer please help

[random rampart]

@rich echo see i brought a mod now come here

[night cloak]

Hmm. Maybe it's your WiFi issue. Did he try restarting the router?

[random rampart]

I told him to change network but it seems that it doesnt works too

[heavy shore]

@random rampart can u help me

[random rampart]

@heavy shore wait sorry i forgot

Lemme open customer service

[heavy shore]

@random rampart I have purchased rp this season and I lost all the UC .now I can't buy rp next season😩 😫

[random rampart]

@heavy shore okay i c

[heavy shore]

☹️😔

@random rampart please help me out

[crisp turret]

@heavy shore hey i am really sorry for your loss but can i know , how can we help you in this case ?

[heavy shore]

@crisp turret I didnot do any purchase and didnot even know how it disappeared ..I didn't receive any e mail In game

[storm flume]

You can contact the customer service via the game settings, @heavy shore. Refer to subpoint 5.3 in #faq for further instructions.

[heavy shore]

@storm flume I told you previously the it was useless and not helping me

[soft whale]

My account is hacked

[spring zephyr]

@heavy shore Contact them again, only CS can help you with this issue.

[soft whale]

Please help

[spring zephyr]

@soft whale Can you still access your PUBGM account?

[soft whale]

Noo

It was hacked

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @soft whale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[heavy shore]

I contacted 4 to 5 times but of no use

@spring zephyr

[spring zephyr]

Wait for there response.

[random rampart]

@heavy shore@spring zephyrcan u help him out pls adi

[spring zephyr]

In-game customer service can

[random rampart]

I m helping him regarding that lol but it seems that he is a little bit confused

[heavy shore]

@spring zephyr it was showing thus

@spring zephyr @random rampart what should I do

[random rampart]

@heavy shore there comes ur solution

1. Click on FAQ abouy payment issue.

2. Then scroll down and click no in "was this article helpful ".U will find "Contact us "option there

3. Tell ur problem

[spring zephyr]

@heavy shore Choose 'Faq about payment issue' and then click on 'No, it didn't help.'

[random rampart]

I told him the same

[spring zephyr]

Then you will find a 'contact us' option.

[bright hull]

My pubg mobile gyroscope works reverse thise problem for my friends also our phones are android plz say the solution

@storm flume My pubg mobile gyroscope works reverse thise problem for my friends also our phones are android plz say the solution

[amber cedar]

Why no vehicle skin in s14 rp rank .

[spring zephyr]

@bright hull Can you explain your issue in detail?

[amber cedar]

We want vehicle skin ☹️

[idle ledge]

Please help me Is the gfx tool legal or not?

[storm flume]

Use of unauthorized third-party software or methods, @idle ledge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[spring zephyr]

@amber cedar Season 14 isn't out yet. Try it when it rolls out, then feel free to give your feedbacks in the #old channel.

[amber cedar]

😔

[flint adder]

I have a question, is there any problem if I use inverted colors feature of my phone and play PUBGM?

[cold needle]

How to solve pubg mic glitch while using wifi(hathway) it was solved 2 days before but after pubg crashed on IOS it is now back. How to solve it guys

[heavy shore]

@spring zephyr they asked how and how much UC u have lost and I replied and they didn't give any reply till now

[spring zephyr]

Wait for there reply.

@cold needle Change your DNS, refer to #faq 4.5

[warm tendon]

Will pubg unban in Pakistan?

[sharp onyx]

Thats up to the Pakistan government. PUBGM cant do anything about it

[heavy shore]

@woven atlas can u help me

[tired jacinth]

please we need unlinking feature bring it back 😔😔😔

[heavy shore]

@elfin grove

[tired jacinth]

someone stoles my twitter and he kept logging in when i'm in game

and i can do nothing

[sharp onyx]

@tired jacinth contact twitter support to get the account back

[tired jacinth]

i did but it didn't help he deactivated it for a while then he came back

idk how

[sharp onyx]

Wait for there reply.
@ AdiTya#2204
@heavy shore you have already been replied to by a staff

[heavy shore]

@sharp onyx will they reply me soon

[tired jacinth]

do u have any idea if they will add this feature soon ?

[sharp onyx]

@tired jacinth contact in game customer support then. Refer to #faq 2.5

[tired jacinth]

or now they will not

[sharp onyx]

We dont have a specific date when unlinking feature will come back

[toxic glade]

Pls ban top 6 duo asia 6909835419 Hacker kill rating

[sharp onyx]

@heavy shore we do not know when they will reply. Please be patient

[heavy shore]

@sharp onyx will they solve my problem for sure

[polar marsh]

@fading oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

Hello!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@toxic glade

@heavy shore I hope they do

[storm flume]

Use of unauthorized third-party software or methods, @tired jacinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[heavy shore]

@sharp onyx I request them to solve my problem before s14 starts

[sharp onyx]

Please be patient. Asking here wont speed up the process

[heavy shore]

@sharp onyx but I didn't do any purchase nor get gmail...then how will lost my UC😫

[night cloak]

!rank

[storm flume]

This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.

[tacit linden]

#questions when character vouchers are coming?

#questions when new season is coming?

[sharp onyx]

@tacit linden you can buy character vouchers in the "treasure" section of the shop.
New season starts 14th July

@wide void ask in #pmco

[indigo storm]

Why livik is on beta

Original map is not given

[glacial shale]

Hi, still having trouble with the livik adventure event being inaccessible. Tried repair twice to no avial, plz help

[sharp onyx]

@indigo storm it IS the original map, just still under development. Thats why it says beta

@glacial shale please report issue in #old

[random burrow]

I am not able to buy this

[sharp onyx]

@random burrow Did you restart?

[random burrow]

Yes many times

[wide void]

clear cache and them try again loging in 🙂

[sharp onyx]

Please contact in game customer support then

[cold needle]

In mk14.. Like if you shoot in auto mode.. We can't hear.. Just a tok sound and we get knocked.. Why it is not fixed

[sharp onyx]

@cold needle please report in #old

[storm willow]

@cold needle it’s a know issue, will be fixed hopefully

[toxic yarrow]

1 week now why is permanent mic glitch not fixing?

[wide void]

@toxic yarrow Try not to abuse 🙂

[toxic yarrow]

What do want me to do now? Every time i say u reply soon soon

[wide void]

@toxic yarrow They are not here enjoying these bugs 🙂 they are trynna fix it so be patient 🙂 Thank you

[storm willow]

@toxic yarrow do have issue only in wifi?

[toxic yarrow]

@storm willow yes

[storm willow]

@toxic yarrow change to google or Cloudflare DNS

[toxic yarrow]

How?@storm willow

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @toxic yarrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

Similar procedure.

You can also google, how to manually change DNS. Or contact your ISP.

[pure raft]

How do I get access to emulator. The sign E not available

[storm flume]

You can now access #emulator-chat and #emulator-support, @pure raft. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sand path]

^

[steel mantle]

Hello people, I need to transfer my global ID to Vietnam version

When I did log in with that ID into Vietnam, it takes me to the character creation page i.e. I don't log-in with my global ID

[wide void]

you cannot merge both

[toxic yarrow]

Similar procedure.
@storm willow
Can u tell will there will be fix for this kr not? Coz this is vpn conection and it is not a permanent fix

[steel mantle]

@wide void I don't have to merge, I have to transfer and I'm expecting a reply from one of the mods

[rocky epoch]

@somber solstice I need the content creator role for past my video links #content here can you give me please

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @rocky epoch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[steel mantle]

Please tell me the procedure to transfer my ID

[wide void]

@steel mantle You cannot transfer 🙂

Both are different versions

[steel mantle]

I read in guidelines that it is possible

I just need the procedure

[storm willow]

@toxic yarrow the issue has been already forwarded.

[steel mantle]

@storm willow any help pls?

[storm willow]

@steel mantle you cannot transfer. You may try contacting ingame customer support.

[rocky epoch]

Please refer to subpoint 6.1 in #faq for further information, @rocky epoch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume ok thank you 😊

[steel mantle]

@steel mantle Yes, you can.
But you can't revert that process.
Umm

Hmmm

[snow sky]

@steel mantle bro what if my game account was hacked, but I recovered my social media account and enable 2FA on it, will the hacker be able to login in the next update ?

[steel mantle]

Ask Mods

[wide void]

@snow sky dont think so

if your both attached accounts get back and you enable 2FA then its not possible 🙂

[snow sky]

Are we getting any patch updates on 12th or 13th before the new season begins ?

@wide void but now I am not able to login

[wide void]

did you attach both social accounts?

or only one?

[snow sky]

This pops up everytime

@wide void both

[wide void]

the hacker must had a newer version of game now you have to update the game in order to play 🙂

its not due to hack or something its just new version patch

[snow sky]

@wide void I do have the latest version, I mean is there any new update rather than the one available in the stores

?

@wide void I don’t understand bro 😢

[wide void]

mmm i dont think so yet there was a 3-4 mb patch

try updating through anyother stores like apptoid apkpure or other

[snow sky]

@wide void what are those 😳

[wide void]

stores

[snow sky]

@wide void I updated from App Store

Where can I find them

[wide void]

google

[compact iris]

Hii

I lost my pubgm id i was leader of my clan how can i get back my clan?? Any rules??

[wide void]

no you cannot get it back

as you lost your leader account

[compact iris]

I can get it

I lost my previous clan for offline

💔

Can you say me what is rule of transfering leadership of clan depend on weekly or seasson activity of clan

?

@vital sluice

[polar marsh]

@wide void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[compact iris]

There have no any auto transfer humm for offline

[snow sky]

@wide void apptoid apkpure have different versions than the ones from the App Store ?

[compact iris]

😡😡

[snow sky]

But that will become 3rd party right ?

@wide void

[vital sluice]

The duration is not clearly known, @compact iris. The information we have is just "prolonged inactivity".

[wide void]

@snow sky yes

[compact iris]

Can you say me how can i get it back

[compact iris]

What need seasson activity or weekly activity @vital sluice

[sand path]

Clans are non transferable

[snow sky]

TV@wide void is that even legal to do ?

Like downloading outside the store ?

[wide void]

yes it is

[compact iris]

@sand path but my previous clan leader was transfered auto for my offline😡

[wide void]

@snow sky but not modified version

[sand path]

Nothing can be done

Contact customer service in game

[compact iris]

Yep

[snow sky]

@wide void i need your help, I don’t understand what modified version ?

[wide void]

modified means hacked or like changed values version

just download from the source i gave you apkpure its legit 🙂

i download from it bcoz appstore dont let me download

[jovial hemlock]

Can buy royal pass with AG currency

[spring zephyr]

@jovial hemlock No, you can't.

[snow sky]

@wide void okay, I have a question like what if the hacker logged me into a modified version then ?

Will I loose my account ?

@wide void

[wide void]

cant say anything about that

[wicked kite]

I hve a question if there is hacker in my squad and played so many matches with me but i didnt knew that he was hacker

[polar marsh]

@wicked kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jovial hemlock]

@wide void when will it come library mode

[night cloak]

What's the link for reporting player

[wide void]

@jovial hemlock library?

[night cloak]

Cheater

[spring zephyr]

@jovial hemlock 31st July.

[wide void]

@night cloak the #cheater-reports will open on monday report there

[night cloak]

@wide void i didn't asked for that

[spring zephyr]

@night cloak http://cheater-report.pubgm.cc/

[snow sky]

@wide void the problem lies if the hacker can login to my account in season 14 ?

[night cloak]

@spring zephyr thxx

[jovial hemlock]

@spring zephyr confirm date

[snow sky]

Like I said I changed my password enable 2FA

[wide void]

@snow sky if you have 2FA then he cannot

[spring zephyr]

@jovial hemlock Yes, that was on the patch notes.

[snow sky]

@wide void now also ?

[jovial hemlock]

@spring zephyr thanks

[wide void]

@spring zephyr is he talking about erangle 2.0?

[snow sky]

But he logged in 1 day ago and I couldn’t login,

[wide void]

@snow sky yeah he cannot if you enabled 2FA and changed passwords

[spring zephyr]

@wide void No, the new gun game mode.

[wide void]

@spring zephyr ahan ok

[jovial hemlock]

@wide void erangle 2.0when will it come

[storm flume]

We currently do not have a specific release date for the upcoming update, @jovial hemlock. Once we do, we will publish further information in #news.

[snow sky]

But in the last update he could login

Maybe pubgm didn’t ask login credentials after the update

Could be a reason right ?

[wide void]

no

if passwords are changed he will be asked for login

[snow sky]

@wide void I don’t know he could

Wait I’ll try the method you said

Then will let you know

[wide void]

ok 🙂

[hearty mortar]

It beens over three weeks and cs wont help my unlink my hacked twitter account. All they say is to contact twitter to recover it. Clearly i can not do anything now.

[wide void]

@hearty mortar its not possible for them to unlink your account manually so you have to ask twitter to recover your account 🙂

[night cloak]

The game it's full of cheater

And ofc they are mostly Arabic

Noob

[hearty mortar]

@wide void they should know that hacker will change my login credentials and once that is done i cant recover my twitter.

I showed them all the proves. Even my oldest payment receipt. I have acess to my account from facebook, gmail, phone number. But they just won't help any further. @wide void

@wide void and whats the point of unlinking my twitter if i recover it?

[wide void]

@hearty mortar yes but its not possible for them as they have already told that in faq i think

[steel wing]

@hearty mortar contact Twitter CS to delete your account

[hearty mortar]

@wide void unlink option was availble before. I am llaying pubg from season 2.

[steel wing]

It was but not anymore after the update at Season 1e

13*

[wide void]

exactly

[hearty mortar]

@steel wing they ask me the username and email linked to account which the hacker have obviously changed.

[steel wing]

They asked ur info to delete your acc??

[wide void]

@hearty mortar contact them through email

[wide void]

@frozen sparrow use #media

[steel wing]

Thats sick but use #media

Qasim Im sure they do not need your info to delete your account

[wide void]

@hearty mortar nothing can be done

according to their reply

@steel wing they need info but the hacker changed it so its useless

[steel wing]

Why would they when the account is gona be deleted,?

[snow sky]

@wide void it did not worked

[wide void]

@steel wing they need to verify if its the owner of account

[steel wing]

Oh

Makes sense

[wide void]

or just some random guy doing this

[hearty mortar]

@steel wing they need it to know which account needs to get deleted.

[wide void]

@snow sky sorry to hear but i think you have to wait for season rp update

[snow sky]

@wide void when would that be sir ?

[steel wing]

Got it
Im sorry to hear you cannot access it anymore @hearty mortar as they said you are more than welcomed to create a new account

@snow sky Xiaomi phone

?

[wide void]

@snow sky maybe in 2-3 or 3-4 days

[snow sky]

@steel wing @wide void yes

[steel wing]

Redmi S2

I think it could be an hacked account @wide void

It says its logged in a newer version

[snow sky]

@wide void but it will ask to login with credentials again right ?

[steel wing]

So someone actualy has logged in with the same account but in a new update

[hearty mortar]

@steel wing i dont care about twitter. I have invested alot in my pubgm account. And hacker is daily playing matches on my expensive account , is changing my name daily. Is using my premium plus to get daily uc. Thats sick

[steel wing]

But there is not any update

[snow sky]

@steel wing how is it possible bro

Please help me

[wide void]

yea exactly

[snow sky]

@steel wing that’s the point

[steel wing]

@hearty mortar at least u still have access in other linking methods

[wide void]

@snow sky i think he might used your account on other versions

[steel wing]

You didnt lose it permanently

[wide void]

my guess only

[steel wing]

There is no new version

[wide void]

@hearty mortar contact pubgm by email that might hel[

[hearty mortar]

@steel wing thankfully.

[snow sky]

@hearty mortar I feel sorry for you bro

[wide void]

@steel wing maybe other veitname of other thing

[snow sky]

@wide void what’s their email

[hearty mortar]

@wide void done that already.same response.

[steel wing]

@hearty mortar so try recongise what time he plays and what time he doesnt

[wide void]

[e-mail]

[steel wing]

So at the moment u realise which time he doesnt play just use that

At least you can enjoy

[wide void]

@hearty mortar you can simply sell your account

XD

[hearty mortar]

@steel wing he logs me out every damn time i play.

[snow sky]

@wide void sir I contacted them a 1000 times, they just close the ticket

[steel wing]

If only twitter was like FACEBOOK so you couldnt change the email

[wide void]

try contacting them in responsible way and discussing your whole issue in pure english

if that will help

[steel wing]

If you cannot explain it by ur self @snow sky as someone to write it properly

Ask*

[hearty mortar]

@wide void i have.

[steel wing]

I think u had problems before this time too?

[hearty mortar]

@wide void selling account doesnt voilate the rules?

[wide void]

@hearty mortar then you must contact tencent team in discord or developers directly through server

[steel wing]

It does

[snow sky]

@hearty mortar yes it does

[wide void]

@wide void selling account doesnt voilate the rules?
@hearty mortar oh i didnt knew 😮

[steel wing]

Trade and Selling account is against TOS

[wide void]

Thankf for info

[hearty mortar]

@wide void any link to tencent discord?

[steel wing]

This is it

[wide void]

no

its right here

[steel wing]

Tencent has a discord?

[wide void]

no

[steel wing]

Exactly

[wide void]

@hearty mortar contact them here

they will be marked as @.comunity team

[hearty mortar]

I guess thats what i am doing

[eternal hare]

Hlo pubg
Please make a poll voting system in pubg many players want to play old pubg mod like zombi etc plzzz

[wide void]

@hearty mortar higher team dont respond like this

you have to talk to mod or admin then they will forward your request to team

thats how it works

[hearty mortar]

@wide void cant find any community team in the server

[steel wing]

@eternal hare impossible

[night cloak]

Hey today will the new royale pass released right?

[steel wing]

@hearty mortar try @blazing saddle

[night cloak]

07/12/2020 is tody

[eternal hare]

@steel wing but why i senn many people who want zombie mod back

[hearty mortar]

@steel wing thanks man.

[snow sky]

@steel wing what should I mention it as ? Hacked account or login issue ?

[wide void]

@eternal hare but its not possible

@snow sky login issue

[steel wing]

@eternal hare PUBG TEAM have not mentioned any update

[wide void]

becoz you recovered it

[snow sky]

@wide void okay

[steel wing]

@snow sky ?

[snow sky]

@steel wing yes sir

[steel wing]

Oh

[polar marsh]

@glass tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel wing]

Wait

[wide void]

lol

[steel wing]

Most likely Hacked Account @snow sky

[wide void]

no

its login issue

as it is recovered now

[steel wing]

He didnt lose itm

?

[snow sky]

But I cannot login

[steel wing]

U got hacked?

I dont know ur case sir

I was focused at Qasim

[snow sky]

How to check if I loose anything or no

[jovial hemlock]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jovial hemlock. Remember to read through #faq before asking questions in the support channels.

[wide void]

@snow sky its login issue

@jovial hemlock state your issue here

[steel wing]

If u recovered your account then you cant log in mention as log in issue

[wide void]

yes

[steel wing]

Can you explain me maybe I can help @snow sky

[jovial hemlock]

Where is my friend list

[steel wing]

Connection issue

[woven atlas]

@jovial hemlock the issue is known will be fixed soon

[steel wing]

And in the new update its a glutch

Glitch*

They'll appear by the time

[jovial hemlock]

But where is friend list

[snow sky]

@steel wing okay I’ll tell you, It was hacked before the update, I thought the new update would fix it as I changed my password and enabled 2FA , was able to login for first 2 days. But now I cannot login to the game.

[wide void]

its a glitch @jovial hemlock

[jovial hemlock]

@wide void what is solution

[steel wing]

What account

@jovial hemlock wait in the lobby they will appear

[wide void]

@jovial hemlock team is aware of issue they will resolve it

its maybe due to weak internet connection

[steel wing]

@snow sky what account mate?

[snow sky]

@steel wing Facebook

[hearty mortar]

@steel wing will that guy respond to my messeges ? :/

[jovial hemlock]

@wide void no internet connection is alright

[steel wing]

@hearty mortar he will he always does to me :)

Just be good and kind

[snow sky]

And the game, cause I got a notice once before the update, logged in another location

[hearty mortar]

@steel wing okay bro got it

[steel wing]

I would recommend to wait till he is on @hearty mortar
As there are a lot of people in need for help and your message will be lost

[hearty mortar]

@steel wing okay bro.

[scenic sentinel]

@jovial hemlock friend list issue joining the Cheers park or training mode will fix it for now

[steel wing]

Yes I heard about that

[snow sky]

@steel wing so what should I do now

[steel wing]

You said u couldnt log in the first 2 days

Can you now?

Oh you were"

So contact CS or PUBG team by email and mention LOG IN ISSUE

[snow sky]

@steel wing I cannot login now

[steel wing]

You got the correct password?

And Email

[snow sky]

@steel wing of social media ?

[steel wing]

Yes

[ivory swan]

Please fix lag problem 19.0 version

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @ivory swan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[snow sky]

@steel wing yes

If there is any patch updates coming ? If so, will it ask to login by credentials again. @steel wing

I came across a weird fact about pubgmobile, should I share it ?

[patent swallow]

Hello
My Twitter has been compromised and the hacker has changed all the Twitter information
At every moment, the hacker logs into the game account
What should i do
For information, my game account is linked to Facebook and Twitter
And Twitter is hacked

[snow sky]

@patent swallow you can login to your game account ?

[patent swallow]

@snow sky Yeah
By Facebook only
But Twitter can not

[snow sky]

@patent swallow atleast you can log in to your game, for me I cannot login to my game only

Pubg should introduce a logout from all devices and sessions option in settings, to add extra security to the accounts

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @patent swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[patent swallow]

A company that does not think about this thing
All she cares about is money