questions

[rain raptor]

Premium crate is back dude@night cloak

I opened 8 premium crate today only @night cloak

[night cloak]

Its regarding emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@rain raptor you need to have MEE6 level 10 in this server

[warped lake]

I hope everyone who hears my voice now. I represent millions of mobile players. We respectfully request that you isolate the iPad servers from the mobile servers, and I hope that you will do that for millions of players.

[night cloak]

@warped lake > #old

[thorny zodiac]

@night cloak my team has registered for pmco but we haven't got the confirmation main yet.

[night cloak]

@thorny zodiac > #pmco

[cedar dirge]

How to unlink Facebook account from PUBGM?

[sand path]

Royale Pass and Rank Season 13/14 Guide:

End of Rank Season 13:
July 13, 23:59 pm GMT+0
Start of Rank Season 14:
July 14, 2:00 am GMT+0

End of Royale Pass Season 13:
July 12, 23:59 pm GMT+0
Start of Royale Pass Season 14:
July 14, 2:00 am GMT+0

Please note the following:
• Royale Pass 13 mission cards cannot be transferred and used in Season 14
• Royale Pass 13 points cannot be used in Season 14. Please spend them before Royale Pass 13 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 14th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus
• Rank Season 13 Rewards will be sent to your mailboxes with the beginning of Season 14.

[night cloak]

@cedar dirge the unlinking feature is disabled atm

Hi, My friend's Facebook account got hacked, he recovered it but the hacker linked Email and password to PUBG account, Can you help me please ?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[onyx cairn]

Thanks for fixing @sand path

[rich echo]

Everytime I enter a match a message pops up Connection to server lost please check your network and try again..Even though my internet speed is 12 mbps..Please help me

[sand path]

Thanks for fixing @sand path
@onyx cairn
It was @night cloak

[onyx cairn]

Thanks marshy!

[night cloak]

I'm innocent

[rich echo]

Pls help

Anyone

[polar marsh]

@iron path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Bonus challenge

[chilly oasis]

help

help

friends are disappearing

any mod seeing this??????

?

[wintry kettle]

Hello dear Respectable PUBG MOBILE Team i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible, Love You Pubg Mobile From PhoenixOS Poor Gamer

[prime shuttle]

in room no spectate option in livik map

[night cloak]

@wintry kettle It doesn't matter if an emulator gives better performance as long as it is 3rd party. We always recommend you to play with first party softwares.

@prime shuttle The Livik map is still in beta and those options will be added gradually.

@chilly oasis That is just a visual bug. It should be fixed soon. Your friends are still with you and ||always will be with you.||

[agile hollow]

@wintry kettle trust me the guys who care about cheaters/hackers in this game the least, are Pubg Team members dont bother yourself taking about this topic they wont do anything. I talk about this already many month and there is no a single step to prevent cheaters from this game

[patent swallow]

Hi my phone has been stolen and anew Twitter has been added to my account from the one who stole it .
I want to remove th Twitter linked to the game
Can I do that?

Please help me

[chilly oasis]

@night cloak thank you for your feedback

@night cloak you are not online

[night cloak]

@patent swallow You unfortunately cannot remove the twitter account but ask the customer service to block its access. So nobody can log in with the twitter account. And, you will not be able to link another login method replacing it either.

[woeful locust]

I by mistake bought the cosmic pop vector skin can I refund it please

[patent swallow]

@night cloak Can I block access to the game on Twitter?

[night cloak]

@patent swallow If you have access to the twitter, yes.

@woeful locust Anything purchased in game are unfortunately not refundable.

[patent swallow]

@night cloak iwant that please help me now

[night cloak]

Do you have access to the twitter account?

[woeful locust]

@night cloak thanks for the info

I really need 80 uc but I guess I gotta do it in bonus challenge

[patent swallow]

@night cloak No
Twitter in the game was added by the person who stole my phone
But the game is linked to another account, which is my Facebook

[storm flume]

You can contact the customer service via the game settings, @patent swallow. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Follow the method above to contact the customer servece then.

[woeful locust]

Does anyone know when bonus challenge is back?

[patent swallow]

@night cloak Do you mean to communicate with in-game customer service?

[night cloak]

No information at the moment, @woeful locust.

[polar marsh]

@heavy sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@patent swallow Yes.

[woeful locust]

@night cloak thanks for the information bro. Please let me know if they give any news in it cuz I really need to redeem the 100 uc

[hybrid knoll]

Can i give game ideas in this channel?

[night cloak]

In #old.

I can't login 😡

Again

Try switching to mobile data, if you are on WiFi, or vice versa.

This is the 4th time since morning

Wifi and mobile data are good

[patent swallow]

@night cloak I want to turn off the game on Twitter ? Can i do that?

[woeful locust]

@night cloak Which device are you using. IOS or Android

[night cloak]

@woeful locust ipad

[woeful locust]

@night cloak This problem is occurring in IOS devices. Do what Arabelle said

[night cloak]

I tried.
It's ok then.
I'll try again in the morning

Good night

@patent swallow Not if you do not have access to the twitter account.

[woeful locust]

@night cloak Good night

[raw edge]

Can I buy season 7 beard look any way ??

[woeful locust]

@raw edge No bro

[raw edge]

😞

[patent swallow]

@night cloak Of course, I cannot reach Twitter
Because the account is for the person who stole my phone

[woeful locust]

@raw edge It is a season 7 exclusive item.

[night cloak]

@patent swallow Then you cannot.

[patent swallow]

@night cloak This means if I steal my phone, my game account, leave it?

[woeful locust]

Do you guys know any good money earning app. Like playing other games

[patent swallow]

@night cloak Do you think this is a correct behavior from the company?

[night cloak]

@patent swallow Not if you contact the customer service. And, safeguarding your account is your own responsibility. You cannot blame the developers for your own mistake. Just contact them.

@woeful locust We don't talk about those in this server.

[woeful locust]

@night cloak I am sorry

[night cloak]

No worries!

[patent swallow]

@night cloak are you kidding? I tell you my phone got stolen
I never knew the thief

[night cloak]

@patent swallow Contact the customer service in-game.

[woeful locust]

Will there be a patch update for the friends list?

[night cloak]

And make sure to always put a password on your phone.

@woeful locust Yeah. A hotfix should be available soon.

[woeful locust]

@night cloak Oh nice👍

[night cloak]

@night cloak

[woeful locust]

Ok good night guys see you tmrw

[long anchor]

Hello all can anyone tell me in my PC I have downloaded PUBG Emulator 2mb App but its not running when I launch can someone help?

[timid sundial]

Hi Guys.. Anyone know,Is UAZ Skin is coming in Season 14 RP.??Tell me guys🙏

[storm flume]

You can now access #emulator-chat and #emulator-support, @long anchor. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

And, for the skins, keep an eye on #news.

[timid sundial]

Ok brother ✌️

[karmic basalt]

Need help

I not able to do

What should I do

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

You need to wait till timer ends before you can change to 19+ again @karmic basalt

[karmic basalt]

Ok

[sharp onyx]

Also, nick change plz ^

[karmic basalt]

Why

?

[night cloak]

@karmic basalt Please change your pfp within 30 seconds. It violates our #613267301243944960.

[karmic basalt]

Can't

Wtf

Ah ok

[night cloak]

Unfortunately, we will have to remove you from the server otherwise.

[karmic basalt]

Ok

Wait

Please change my name

@night cloak change my name

Tell

Ah ok

[vital sluice]

Please state your issue

Please change my name
@karmic basalt use #discord for that please

[long anchor]

@vital sluice emulator not installing

[karmic basalt]

Ok

[storm flume]

You can now access #emulator-chat and #emulator-support, @long anchor. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[vital sluice]

You're not stating your problem still..

[polar marsh]

@gaunt star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hybrid knoll]

can i give game ideas in this channel?

[dark pike]

I have issue with direct x renderer
In gameloop emulator the building didn't appear
How much does it cost to solve it?

[sharp onyx]

@hybrid knoll use #old for that

[main axle]

anyone knows a work around for sweaty screens?

[hybrid knoll]

@sharp onyx ok thanks

[sharp onyx]

@short eagle ^ name, and assign emu role to Khaled

@main axle please elaborate

[dark pike]

@sharp onyx
You didn't answer me bro

[sharp onyx]

Wait please

[short eagle]

@dark pike use #emulator-support

[dark pike]

Okay bri

Bro

[storm flume]

You can now access #emulator-chat and #emulator-support, . Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[forest laurel]

How can I get access to cheater reports

[dark pike]

@#

@short eagle
i cant find emulator chat why ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @dark pike. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[sand path]

Now you can

[forest laurel]

I can't access cheater reports

[dark pike]

@sand path
Thank you bro ❤️

[forest laurel]

@sand path how can I get access in cheater reports

Plz give me role

[exotic token]

the match that I reached ACE in said at the end "ACE: UNRANKED" was I too late to get up there!!?? 😔😣😭

[sharp onyx]

@exotic token Dont worry about it. As long as you complete 5 matches in Ace tier, you will get the rewards

[exotic token]

@sharp onyx last pick in the rank point box says Ace rank:Unranked. But ok I trust you. And I'm good on those 5 matches for the rewards I struggled so hard to get to where I'm at. Maybe next time. Thanks

[sharp onyx]

It shows unranked sometimes when there are more than 10k people above Ace. Thats actually the ranking for conqueror @exotic token
Np

[misty pelican]

hello, does pubgm have an API for developers that can access custom rooms?
i have personal project that need integrate data to PUBGM data. so far, i was using dummy data

[exotic token]

Ok I see now. Thanks again.

[sharp onyx]

@misty pelican Sorry the PUBGM API is not available for public

[frozen veldt]

@sharp onyx Do i get the daily missions today??(12thjuly)

[misty pelican]

@sharp onyx oh, unfortunately😢

[sharp onyx]

@frozen veldt yes, you will

[forest laurel]

How can I get access to cheater reports

[shy mist]

@sharp onyx When does BONUS CHALLENGE unlock?

[sharp onyx]

@forest laurel you need to be level 10 inthe server. Keep chatting in #chat to level up. Dont spam though

[forest laurel]

Ok thank you

[sharp onyx]

@shy mist It will reopen soon. No fixed date yet

[shy mist]

Okay thnx..Does Season ends 12th night and resets on 14th ?

[sharp onyx]

Yes

[rich echo]

Everytime I enter a match a message pops up Connection to server lost please check your network and try again..Even though my internet speed is 12 mbps..Please help me

[shy mist]

Thanks friend

[blissful cloud]

Hi

I bought pubg uc redeem code, and I have problem with it

How I can midasbuy coustmer service?

[sharp onyx]

@rich echo please refer to #faq 4.10

[blissful cloud]

No one reply

Is there any live chat?

[sharp onyx]

@blissful cloud you can email them at
help@midasbuy "dot" com

[blissful cloud]

I already mailed them

No one reply

Is there any live chat or phone muber?

[sharp onyx]

No there doesnt seem to be a live chat. Please wait for their reply

[blissful cloud]

Ok

[humble cove]

Hello my Facebook account has been closed and I could not log in to it again and there was a problem in my inability to access my pubg account

[sharp onyx]

@humble cove Do you have any other social media linked to your account?

[mint bronze]

i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my laptop because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so your recently update make us separated From Gameloop Lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay, please will you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,
Love You Pubg Mobile From PhoenixOS Poor Gamer

[sharp onyx]

@mint bronze use #old

[glossy pilot]

Selam

[humble cove]

@sharp onyx no😢

[mint bronze]

@sharp onyx thanks

[sharp onyx]

@glossy pilot selam. Please state your issue

@humble cove what does it say in the pic?

@glossy pilot english only please

[sick shale]

@sharp onyx "Your account has been disabled"

[sand path]

English

[sharp onyx]

@sick shale thanks

[storm flume]

Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.

[torpid quail]

@glossy pilot @mint harbor u have to use english in this channel or u will be moderated

oh already got moderated

nvm ...bye

[glossy pilot]

Bisey anlamiyom

[buoyant dirge]

hello guyes ... pls admin asnwer me ..

i have iphone 7 plus and i play pubg and very happey
but when last update comig
my temper is up and i got lag on game very muvh
i played with smooth + ultra
how can i fix it pls ?
i play 2 or 5 game then temper is up .. then i got laaag very much and my ping is same 20ms << ?

how can i fix it pls ?

[vivid merlin]

@glossy pilot please state the issue in English.

[sharp onyx]

@humble cove Unfortunately if you havent linked any other social media, there is no way to get in now. You will have to make a new account

@buoyant dirge for device heating issues, please get your device checked from apple customer care. Also, try clearing some RAM before you play

[buoyant dirge]

@sharp onyx brother this problem wasn't here just after 2 last update i got this laag ..
then how can i clearing RAM in IOS ...?
how can i checked my device from apple can u answer pls ? ♥

[faint steppe]

@buoyant dirge all the maps??

[normal gull]

Hi there are some problems with gameloop, for example, the disappearance of trees or buildings, a possible solution to this problem

[sharp onyx]

@buoyant dirge you can get your device checked from your nearest apple store. You can clear RAM by clearing all apps running in the background. Also if possible, get a small fan and point it towards the phone while playing. Dont charge while playing. Turn off anti aliasing as well

[faint steppe]

#emulator support @normal gull

[buoyant dirge]

@faint steppe yes brother all maps

[sharp onyx]

@normal gull assign yourself emulator role from #613267301243944960 by reacting to "E"

[faint steppe]

@buoyant dirge Phone also heat because of High temperature and of course it summer

[normal gull]

I play on the computer

[faint steppe]

@normal gull Go to #613267301243944960 and from their assign yourself emulator role

By recation to "E"

[buoyant dirge]

i live @faint steppe in sweden there it no summer here XD 😛 always running

[storm flume]

You can now access #emulator-chat and #emulator-support, @normal gull. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[faint steppe]

@buoyant dirge Oh My bad

[buoyant dirge]

@sharp onyx brother this what mean i use iphone not Emulator bro

@faint steppe yeah bro 😦 it's bad

[sharp onyx]

@buoyant dirge Everything I told you is for mobile only. Please do get your device checked at a store

[faint steppe]

@buoyant dirge Every pubg update make the game more optimize and try to improve performance on every phone..

free up some space on your phone

[humble cove]

@sharp onyx This person asked me for the email and the password, and he said that he is with you in support @still cove

[faint steppe]

You don't have to download all the resource pack as it take space.. Download what you need @buoyant dirge

@humble cove post a ss on #discord btw he is not the member of support team

[buoyant dirge]

@faint steppe maybe u right

[faint steppe]

Any official member will never ask for your password

[sharp onyx]

@humble cove please report them in #discord with screenshot

[faint steppe]

@faint steppe maybe u right
You can try it

[buoyant dirge]

@faint steppe i will do repair and delete all resource

[faint steppe]

@buoyant dirge Okie 👌

[storm flume]

You can now access #emulator-chat and #emulator-support, @mint bronze. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[buoyant dirge]

@faint steppe i will try and send u resulted 🙂 ♥

[glossy sable]

Can you send a screenshot of that, @humble cove?

[fringe steppe]

Hi

I want a question fast

When will the new season begin

?!

[faint steppe]

@buoyant dirge and make sure your phone is charged 30% below 30 it take more power and that time phone heat up more

[fringe steppe]

When will the new season begin
@fringe steppe

[faint steppe]

@fringe steppe 14th

[fringe steppe]

Ok

[sick shale]

@fringe steppe checked pinned messages

[fringe steppe]

But it says this season ends 12th

[faint steppe]

you can read the pinned msg @fringe steppe

[fringe steppe]

How

How
@fringe steppe

[faint steppe]

swipe right top you will see the 📍 pinned msg icon

Royale Pass and Rank Season 13/14 Guide:

End of Rank Season 13:
July 13, 23:59 pm GMT+0
Start of Rank Season 14:
July 14, 2:00 am GMT+0

End of Royale Pass Season 13:
July 12, 23:59 pm GMT+0
Start of Royale Pass Season 14:
July 14, 2:00 am GMT+0

Please note the following:
• Royale Pass 13 mission cards cannot be transferred and used in Season 14
• Royale Pass 13 points cannot be used in Season 14. Please spend them before Royale Pass 13 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 14th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus
• Rank Season 13 Rewards will be sent to your mailboxes with the beginning of Season 14.

[buoyant dirge]

This my Storage on my Iphone @faint steppe

[fringe steppe]

Thx

[uneven glade]

What is the reason for uc deduct how will it stop

[faint steppe]

@buoyant dirge Hmm lot's of space Try routine repair and play

@uneven glade Any purchase made through illegal method deduct

[cunning violet]

Hello. How can I report racism in PUBG. Cheating is one thing, but we have a guy that is not stop racism in the clan. Things that make me very disgusted to be even reading. I’ve reported verbal abuse, but I really can take it anymore.

I have a screenshot of the last thing he’s said.

This is just a tiny part of it.

[faint steppe]

@cunning violet Go to his profile you will find report option

[uneven glade]

@faint steppe i didnt did then why? And how can it stop

[cunning violet]

I have done that day after day. @faint steppe

[faint steppe]

@uneven glade How much uc got deducted

@cunning violet Soon they will take action

[cunning violet]

Okay. I’ve been clicking over the last month at least. @faint steppe I will keep waiting.

[uneven glade]

300-400 and its not stopping how much will happen and how can this stop i didnt did any illegal purchase @faint steppe

[faint steppe]

@cunning violet It take time you can block him if you don't like it

@uneven glade How much UC do you have In your acc. ?

[sharp onyx]

@uneven glade where have you bought the uc from in the past? Was it from somewhere else than midasbuy or playstore?

[cunning violet]

Just because I can’t see it doesn’t mean it’s right. I rather see it and report each time.

Thank you for the help.

[uneven glade]

Only playstore

[sharp onyx]

@cunning violet you can ask the clan leader or co leader to kick them

@uneven glade please contact in game customer support

[polar marsh]

@cunning violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uneven glade]

@faint steppe 0 rn i had 60 and i used 10 for spin and the rest 50 got deducted

[faint steppe]

@uneven glade Make sure you didn't spin it again

[uneven glade]

But how can i stop this 😕

[faint steppe]

If you have 0 so why you're worried

[uneven glade]

Ill add Uc tomorrow and let u know if its still happening

[sharp onyx]

@uneven glade Please contact in game customer support. People here cant help you

[faint steppe]

Yes in game support can help you Better

[humble cove]

@humble cove Unfortunately if you havent linked any other social media, there is no way to get in now. You will have to make a new account
@sharp onyx My brother has purchase vouchers in the game to ensure that he is my account and I have not linked him to another account

[uneven glade]

They aint understanding the preset answers are there the one answering is bot @sharp onyx

[night cloak]

Hi how can ı unlink Facebook account?

[sharp onyx]

@humble cove you can try contacting in game customer support as a last try. Contact them from another account. Make sure to mention that you are contacting them from a different account.

@uneven glade keep on clicking the appropriate options and provide details when asked for. It will connect you to a human rep

@night cloak unlinking feature is not available atm

[night cloak]

I login with gamecenter but someone hacked my Facebook account he can login too what can ı do ?

[humble cove]

@humble cove you can try contacting in game customer support as a last try. Contact them from another account. Make sure to mention that you are contacting them from a different account.
@sharp onyx They aint understanding the preset answers are there the one answering is bot

[faint steppe]

Change your Fb password@night cloak

[sharp onyx]

@night cloak in that case refer to #faq 2.5

[night cloak]

@faint steppe ı cant

[faint steppe]

@night cloak You don't have control over you Facebook??

[night cloak]

@faint steppe yeah

[faint steppe]

@drifting jay if someone disabled the spectators option you can't spectate them

[night cloak]

@sharp onyx if ı delete my pubg mobile account and ı try to get back game will give me back my account or not ?

[faint steppe]

@night cloak Try Forgot Password or contact Facebook support they can help you

@drifting jay Below level 32 account cannot spectate conqueror player if they are in conqueror league

[night cloak]

@faint steppe ı did everything but negative result

[pure raft]

This new feature is ruining my screen to be honest. I enter match at times when I start moving my screen become messy.

And yet my device is a notched device. And it’s on 50. I don’t know how my screen start coming up like I set it in rounded corners most times.

[faint steppe]

@drifting jay are u trying to spectate from your same account or any second account?

[tepid epoch]

Customer service sent this message last week ?
Why didn’t they keep me on posted until now ?!!!!!!
S14 will start tomorrow !

[sharp onyx]

@drifting jay yeah, so other people are spectating your friend as well. Thats why

[pure raft]

Do u guys even play the game
@drifting jay I don’t think dy do

[faint steppe]

OK

[sharp onyx]

@pure raft so you set it to 50 and it automatically reverts back to 30?

[pure raft]

Because if they do they will notice most of this bugs. Screen for notched device are messed

[faint steppe]

@drifting jay it's glitch then

[pure raft]

@pure raft so you set it to 30 andit auto.atically reverts back to 50?
@sharp onyx no it’s 50. I use a notch device.

But anytime I enter a match and I try to move the my screen will be like I’m strolling up. I can’t even face enemy. When I face enemy to shoot then crosshair also move above the screen. Most times I will be facing the sky!

[faint steppe]

@drifting jay You're unable to spectate your friend only??

or Everyone from your friendlist

[sharp onyx]

@pure raft Do you have a video of the issue. Please report in #old with it. Also mention your device, region, and ping

[faint steppe]

I guess you cannot spectate the same match you were in and died and left

Never tried this so not sure

[pure raft]

@sharp onyx whenever this happens and I try to@go to graphics settings to check on it after I won’t be able to go back until I quit n restart

@pure raft Do you have a video of the issue. Please report in #old with it. Also mention your device, region, and ping
@sharp onyx I will try to get a video of it when next I login.

[faint steppe]

@drifting jay Many players uses hack while spectate maybe that's why

It's not official statement that's just my Answer what i think

[native coyote]

Hi

[faint steppe]

They take action if you report bugs @drifting jay

[native coyote]

can i fade something?

[faint steppe]

@native coyote move to #chat

[torpid quail]

@native coyote hello...u have to move to emulator support first

[native coyote]

about pubg

[torpid quail]

go to #613267301243944960 and have emulator role for yourself @native coyote

[native coyote]

@torpid quail Hey broo what are you doing 😄

[torpid quail]

@torpid quail Hey broo what are you doing 😄
@native coyote i am the same emulator support here

[native coyote]

you are not comfortable with me @torpid quail 😄

[storm flume]

You can now access #emulator-chat and #emulator-support, @native coyote. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[torpid quail]

@short eagle can u give that guy an emulator role ?

@native coyote i am also a helper here...so u will be treated here same as there

[native coyote]

ok @torpid quail Wow, you're good 😄

[torpid quail]

There are some stupid bugs lately, I would like to report but it isn’t worth
@drifting jay dw dude with every update we have some bugs and eventually it gets fixed ...just needs a little bit time

[native coyote]

@torpid quail do we have this patience, ask me 😄

[torpid quail]

@drifting jay did u read about the new spectator mode update ? the bugs are going to be fixed one by one

patience is essence

[native coyote]

@torpid quail This happens after every update.Do these developers continue in vain, any tester

[sharp onyx]

Chats in #pubg-mobile
Thank you

[torpid quail]

@native coyote i dont think u are a developer to make such an compliment

[native coyote]

Ok bro

@sharp onyx

@torpid quail I would do my job right.

[torpid quail]

then let the dev do their job and do your job without complaining

[native coyote]

Yes you are right too

but ı am angry

:/

@torpid quail

[torpid quail]

u can try joining as a dev and do that yourself as u said " I would do my job right." ....only then i think we will not have any issues

[native coyote]

but i'm not a developer 🙂

[frank vapor]

@wicked jasper While downloading maps or other things in game, it will take time to load character and skins. Thats not a bug, dont worry ;) .

[native coyote]

@torpid quail

[torpid quail]

but i'm not a developer 🙂
@native coyote then stop complaining

either stop complaining or do it yourself

[native coyote]

Everybody is supposed to do their job properly.I do my own business, the developer does her own business but not doing right

@torpid quail

[torpid quail]

i think u are expecting too much from a free game ....and its not even been a week the problem ...how can u expect it to be fixed so soon ? even pubg pc glitch fixes doesnt come that soon although its a paid game

[meager scarab]

Friends disappeared

[native coyote]

These are never reviewed while in beta.They release a version full of bugs. @torpid quail

[torpid quail]

either stop complaining or do it yourself

[native coyote]

You're right my talk won't turn anything around.I do not want us to be broken 🙂

@torpid quail

[torpid quail]

exactly...u are talking to community managers not the dev themselves

[odd fog]

Please help screen problem on iPhone X. Happens in classic match no records but was able to record it in training

I can’t play a match this issue always pop up. Facing the sky most times screen messy different direction. Makes move different from my layout or what I pressed. I already made a report in feedback but I don’t know if the channel is active or not. I need this glitch to fixed fast please so I can play games now.

[night cloak]

The flag doesn’t show for these players

What country is he from ?

[native coyote]

Anyway, we hope the problems will be solved immediately. 🙂 @torpid quail

[pure raft]

Please help screen problem on iPhone X. Happens in classic match no records but was able to record it in training
@odd fog this is the same glitch I’m talking about. Exactly same issue on my phone. 😡😡

How true is this admins?😂😂😂

[sharp onyx]

@pure raft please report in #discord

[pure raft]

Please help screen problem on iPhone X. Happens in classic match no records but was able to record it in training
@odd fog @sharp onyx kindly check this video. Exact issue I’m complain about

@pure raft please report in #discord
@sharp onyx ok

[sharp onyx]

@odd fog the devs regularly go through feedback, they just dont reply. So if you have posted there, it will be fixed soon

[night cloak]

My sister's friend just started pubgm, but can't play.

The only thing it does allow her to do is "ready" but she hasn't downloaded the maps cause she can't do nothing else than that.

Which means, the team leader, can't start the match.

Device IOS iphone 6S

Anyone there to give me assistance?

[granite frost]

Make her the team leader then she can download

[night cloak]

She can't click anywhere else mate.

Than "ready" but still can't start it cause hasn't downloaded the maps.

But it's impossible for her.

[glossy sable]

What do you mean, do you mean the game is totally unresponsive if she taps somewhere else, @night cloak?

[night cloak]

Yeah, exactly.

I also tried doing a repair, nothing happend after that.

Still the same.

I also deleted cache

Re-downloaded the game.

[sharp onyx]

Is the phone updated to the latest OS?

[night cloak]

Yup.

[glossy sable]

Uh, it's not a new account, is it?

[meager scarab]

@glossy sable someone ghost pinged me here

[night cloak]

Nevermind i will find a way myself, thanks

[glossy sable]

No begging here, @pastel fog.

[night cloak]

When will the tier season end?

For silver, gold etc.

[stoic fable]

When will season 13 end?

[night cloak]

Yeah exactly

in 3 days

[stoic fable]

Any1 there?

[night cloak]

14/07/2020.

season 14 will start then

[agile hollow]

And why my message was removed? Is’t that task of “support team”?

[stoic fable]

@night cloak thus we can still push our ranks for 2 more days?

[night cloak]

Yes, you can keep getting points

@agile hollow I'm not a moderator but, what's the question?

[stoic fable]

But the rp will be locked

[agile hollow]

I asked for roadmap and some bob deleted my message

[stoic fable]

Just wanted to ask till when can we push our ranks

[agile hollow]

While i was editing some soaces in it 😂

[night cloak]

you can push your rank till 14/07

that's when season13 ends

[stoic fable]

@night cloak k thanks for the assist

[agile hollow]

@stoic fable push it unless u meet cheater or game will get bugged right after u press “Start” and take 200+ point from u 🕺🏽

[spice ivy]

Hi, I want to solve a problem I faced when logging in to the game

[stoic fable]

@agile hollow i meet cheater in every 2nd game don't worry

[night cloak]

what is it @spice ivy

[stoic fable]

Eu is full of em

[night cloak]

btw guys, try playing on south america, there's not much hackers there

[spice ivy]

i need spoort

[stoic fable]

@night cloak i hot high ping in south america

[night cloak]

aw

[plucky owl]

I have no luck at all

[stoic fable]

Eu is the best for me

[night cloak]

#chat #pubg-mobile if you guys don't need support

[glossy sable]

You knew the risks.

Well that's too bad, @plucky owl. You can rant about it in #pubg-mobile if you want.

[stoic fable]

@glossy sable 10 mins due to the vpn 🤦🏻‍♂️

[agile hollow]

What about pubg to care about their community and do update to remove cheats instead of adding even more bugged updates on already bugged game 😂

[stoic fable]

@agile hollow tru

[glossy sable]

We do not need trolls here, @agile hollow.

[night cloak]

discord moderators aren't actually pubgm moderators, as specified on #613267301243944960

[glossy sable]

Please move to a discussion channel if you do not need support.

[agile hollow]

@glossy sable where did u see troll? Am i telling lie?

I need support

I asked for roadmap of this game to know its future which is “support team” task but u removed it instead of actually support

So help me

I asked second time 😇

[rigid elbow]

My account was hacked

[turbid moth]

Royal pass date

[agile hollow]

14 july @turbid moth

[turbid moth]

Thank

[glossy sable]

You were trolling, not just asking for it.

You can send that in #old.

[charred wraith]

hacker mobile thanks pubg

[night cloak]

moderators on discord aren't moderators on PUBG MOBILE actually, they're just volunteers as specified on #613267301243944960

copy his ID and report it in-game

[polar marsh]

@charred wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[agile hollow]

@glossy sable asking for roadmap is not reporting and also not bug, thats support task and if u cant do it please send me email of someone who i can talk about such thing from your team. Thanks, bye... waiting for email

[night cloak]

google*.*com

[agile hollow]

Nah will wait for “support”

[glossy sable]

That's feedback.

[night cloak]

waiting for support when you can solve something within 30 seconds is wasting your, and the support team's time

[glossy sable]

For that email, yes, Google is your friend; and if you read #613267301243944960 upon entering the server (which you didn't) you would have noticed the email is there, too.

Now move to a discussion channel or I mute you for trolling. Have a nice day/night ahead. :)

[storm flume]

Hello, @charred wraith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[glossy sable]

You have to be patient, @charred wraith. It is a very long process.

[spice ivy]

Hi, I have a problem, I don't want to solve my problem, please

I can't log in to the game

[rigid sleet]

Hi, I have a problem with an unknown person or a hacker that might or had changed the password and then disabled my Facebook account because I use my Facebook account to login to my PUBG user account. I need your help ASAP? Thank you.

This screenshot was way before the issue as of Thursday in the morning July 9, 2020

And here is the changes made by the hacker and I got the help from one of my PUBG friends

[night cloak]

contact in-game support

as said on #613267301243944960, staff on this server isn't staff on pubg mobile, they're volunteers

you can make a new account and contact them with it specifying everything

[rigid sleet]

I tried but no replies or enough information and It has not been fixed

[night cloak]

when did you contact them?

[rigid sleet]

I contacted with the PUBG technical and support like 2 hours ago

[night cloak]

oh. i'm pretty sure you need to wait 1 or 2 weeks atleast.

they're busy, you know

[rigid sleet]

I really don’t want my user PUBG Account to be harmed by hackers or be lost

I have a screenshot of the changes made by the hacker thanks to one of my friends who I play with

This is the changes

I was in a clan

[night cloak]

you need to wait atleast 1 or 2 weeks, but don't worry, I'm pretty sure you'll get it back

[rigid sleet]

How do you know? Are you like a helper or something

This is the first time that has happened to me

This was so unexpected:(

[night cloak]

no, I'm not, but I've contacted PUBGM Support in the past and I had to wait a week.

they're busy, they have many thousands of active players everyday

[rigid sleet]

I use my Facebook Account to login to my PUBG user account but the problem is that the hacker might of changed my password and then disabled my Facebook account

Thank you for letting me know that they will reach out to me

[night cloak]

yeah, that's fine, just wait for them to reach out. I saw you have proof and I'm pretty sure that'll get your account back

[rigid sleet]

Can I add you as friend so that I can be in contact with you if they don’t reply

[night cloak]

yes, go ahead

[steel wing]

How many points needed to reach Conqueror tier in DUO TPP?

[rigid sleet]

Thank you for your help, I hope I don’t lose my Facebook account or my PUBG user account

[night cloak]

How many points needed to reach Conqueror tier in DUO TPP?
Actually, you need to have rank Ace first. Then get as many points as you can. If you get to top #500 Ace, then PUBGM will grant you conqueror

[steel wing]

✓

Must be in TOP 500?

[night cloak]

Yeah, for north america or wherever you play on.

[steel wing]

Eu*

So this means that there is only 500 players per server that can reach Conqueror?

[night cloak]

Yes

[steel wing]

Woha

Gotta grind as hewll I guess

[night cloak]

by the way, season 13 will be ending in 3 days, so I think you will want to wait until season 14 comes out to grind.

[steel wing]

Exactly thats what I am going to do ofc
Still havent gone nuts

🤗😏

Alright keep supporting users in need
Peace 💪

[night cloak]

pce

[inner quarry]

Is there a way to fix unusable items

[night cloak]

I have no idea. Try searching for that on YouTube

[inner quarry]

Already did but dont see an effective one lol guess thats a rip

[night cloak]

or wait for a moderator

[inner quarry]

Okay ty lol

[vivid merlin]

@inner quarry what do you mean by unusable?

[vivid merlin]

have you tried to do a repair to the game?

[inner quarry]

No i’ll try

It doesnt lol

[vivid merlin]

clear cache?

[inner quarry]

How do i do that lol

[vivid merlin]

wait I have a quick question.

did you use a vpn or swap regions to obtain it?

[inner quarry]

Yeah lol i bought it a long time ago maybe like 10-12 months ago

Is that the reason?

[tiny wharf]

Yo

[night cloak]

if you used a vpn or swap regions, probably

[vivid merlin]

yes.

[tiny wharf]

Is there a daily limit on synergy earned??

[vivid merlin]

you would need to use a vpn or go back to that region to use it.

[inner quarry]

Uh oh don’t remember which it was lmfao

[vivid merlin]

it's around 20 @tiny wharf

[tiny wharf]

Ohh

Thanks

[inner quarry]

If i somehow manage to get it will i have it forever now lol

[steel wing]

@vivid merlin 35

[night cloak]

I think you'll only be able to use the backpack on that region

[vivid merlin]

oh sorry my bad.

@steel wing can you let him know?

[steel wing]

@tiny wharf 35 synergy can be earned daily

@vivid merlin gotchu

[vivid merlin]

thanks

[night cloak]

yeah I was gonna say that cause I saw it on reddit

[inner quarry]

Rip ty anyways lol

[steel wing]

I wanted to earn those canons so bad

[vivid merlin]

I dont keep track of synergy points

[night cloak]

same

[steel wing]

But I guess event is about to end and I cant have the event

Idk why

Some mods said its a regional event

[tiny wharf]

Alrite thx

[steel wing]

@vivid merlin whats ur opinion

[vivid merlin]

for which event?

[steel wing]

The one u can do missions to earn canon populariy

Popularity canon*

[vivid merlin]

I've never seen that event so it might be a regional event

[night cloak]

i'm pretty sure it's not available on argentina

yup

[steel wing]

Bruv

My cousin

Has the event

Why dont I?

[vivid merlin]

@steel wing it could be due to the flags sometimes, if not it also might be because only certain players get it.

[steel wing]

We have the same flag

But its not of certain playets

Players Im so sure

[vivid merlin]

do you remember the name of the event by a chance?

[steel wing]

Mo

[opal spoke]

هل يوجد احد يتكلم اللغه العربيه

[storm flume]

Please do not use any other language aside from English in this channel, @opal spoke. Refer to #613267301243944960 for language channels.

[vivid merlin]

does your cousin still have the event?

[night cloak]

@opal spoke انتقل إلى #613267301243944960 وسترى

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[opal spoke]

يوجد لدي مشكله كل ما اسجل الدخول بايميل الفيس يقول لي تم رفض المصادقه اي الحل

[storm flume]

Please do not use any other language aside from English in this channel, @opal spoke. Refer to #613267301243944960 for language channels.

[steel wing]

@vivid merlin most likely

Another friend has it

But has the USA flag

@night cloak no ARABIC

Only ingilis

[night cloak]

ik I helped him

[steel wing]

Alr

Its time 2 sleep

[noble robin]

Whatsup with this

[steel wing]

@noble robin I get that too

Its probably a bug

¯\_(ツ)_/¯

Or a glitch

[noble robin]

Ofc it is.

[ember pilot]

Please i need my discord id

[short eagle]

392131689133899776

@ember pilot

[ember pilot]

Thank you:)

[storm flume]

Refer to http://bit.ly/d_uid or the following steps for instructions on how to acquire user identifications, :

Desktop & Web:

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Right-click a username or profile, and select Copy ID.

Android:

:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.

iOS:

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.

[short eagle]

this is how u get it

[polar marsh]

@median timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure dock]

I have completed all the process to unlink my fb account as per faq 2.5 but this message is coming

What to do furthur

????

@polar marsh what to do further

[haughty cypress]

@azure dock answer their question

[azure dock]

@haughty cypress i have answered but no response

[haughty cypress]

then be patient and wait

[azure dock]

@haughty cypress ok

[dry zodiac]

hi when will season restart

<@&481161015728406538>

may I learn

[snow sky]

When is the new patch update coming

Good morning all

[woven atlas]

@dry zodiac july 14

@snow sky if theres any patch we will let u know. Keep an eye on #news

[snow sky]

@woven atlas thankyou sir

[alpine condor]

@woven atlas i need ur help for smth

Could i dm you @woven atlas

[snow sky]

In the next patch will it ask to re login to the game again with ID and password or no ?

Cause my Facebook was hacked , but I already changed the password and turned on 2FA , but the hacker has still access to my account. Please let me know

He can still access my game account.

[brisk heron]

What about ppl who r using Phoenix os or prime os there's any solution to solve hackers @woven atlas

[dry zodiac]

@woven atlas

thanks

ım sorry for disturb in this time :)

❤️

[cerulean island]

so yea how can i get the outfits on an account i can no longer access onto my new account

[alpine condor]

@woven atlas

[woven atlas]

State ur issue

[alpine condor]

My audio plugin isnt working properly

Tried uninstalling and changing headsets and routine repair

Also contacted customer service no reply since 2 months

What should i do now @woven atlas

[heady falcon]

any reason why the servers are unremarkably trash? (no its not my wifi) @woven atlas

[graceful flame]

I'm pubg mobile emulator played and I love to play that game Im playing this game on my laptop because of poor gamer Im using phoenix os which give us 60 fps with zero lag best result so your recently update make us separated from game loop lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay. Please will you check phoenix os and make phoenix os lobby with gameloop it's request from every poor gamer also if possible make anti cheat system for phoenix os as soon as possible.
Love you pubg mobile from phoenix os poor gamer

Any support here !

[slender minnow]

@woven atlas hi can you help me

[shell schooner]

I'm pubg mobile emulator played and I love to play that game Im playing this game on my laptop because of poor gamer Im using phoenix os which give us 60 fps with zero lag best result so your recently update make us separated from game loop lobby and now we are third party their have to much hacker and we are hurt when they kill us because we play fair gameplay. Please will you check phoenix os and make phoenix os lobby with gameloop it's request from every poor gamer also if possible make anti cheat system for phoenix os as soon as possible.
Love you pubg mobile from phoenix os poor gamer
@graceful flame same problem

[slender minnow]

I lost my account plz help

[heady falcon]

man

the servers

are trash

tf

wtf is wrong with the servers

always request timed out

no response from the server

[quaint depot]

what is season 13 end date ?

[night cloak]

It’s your internet fam

2days left @quaint depot

[mortal steppe]

how can you recover your acc from hacker?

i still have access on my acc and also the hacker

[heady falcon]

@night cloak Hell nah

I got 15-20ms in a match and i still disconnect

[night cloak]

Ye fam

[heady falcon]

doesnt make sense

It isnt mate

[fossil rune]

I just wanted to inform that the WiFi is causing or might triggering the vc glitch n the map glitch... If you play on Mobile data no issues.... I've got the feedback after factory data reset in my phone....

[night cloak]

I got 130 24/7 and never get disconnected

[heady falcon]

@night cloak Its the servers

[night cloak]

It’s not

[heady falcon]

even my friend got it yesterday

[night cloak]

Both got bad wifi

Lel

What server ?

[heady falcon]

Asia

other people been getting the same issue

all the youtube videos tryna fix it are indian

i cant understand anything

[night cloak]

Feels

[heady falcon]

it loads in in about 2 seconds

pretty fast

but when i get into the lobby

it just says no response from the server

and i cant even clear my app cache

cause im on ios

[silk yew]

I can’t add Twitter or gmail ?

[night cloak]

@silk yew @heady falcon currently there is no contributor or moderator online . Please wait patiently

[silk yew]

Thank you

[night cloak]

Welcome

PUBGM Dont ignore

@night cloak currently there is no contributor or moderator online . Please wait patiently

yes

say them

to help us

Subject : Hello dear Respectable PUBG MOBILE Team

i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my PC
because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so
your recently update make us separated From Gameloop Lobby and now we are third party their
have to much hacker and we are hurt when they kill us because we play fair gameplay, please will
you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor
gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,Plz we also want to play PUBG MOBILE THINK ABOUT US ALSO
Love You Pubg Mobile From PhoenixOS Poor Gamer

@everyone

[heady falcon]

dont use everyone ya nonce

[night cloak]

For emulator related help ask in #emulator-support

[night cloak]

there is no emulator

[silk yew]

Why I can’t add Twitter or gmail ?

[night cloak]

support

[silk yew]

I want to add a twitter or gmail account but the add button does not appear

[night cloak]

Subject : Hello dear Respectable PUBG MOBILE Team

i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my PC
because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so
your recently update make us separated From Gameloop Lobby and now we are third party their
have to much hacker and we are hurt when they kill us because we play fair gameplay, please will
you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor
gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,Plz we also want to play PUBG MOBILE THINK ABOUT US ALSO
Love You Pubg Mobile From PhoenixOS Poor Gamer

[wraith brook]

@night cloak Get role from #613267301243944960

[finite blaze]

Subject : Hello dear Respectable PUBG MOBILE Team

i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my PC
because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so
your recently update make us separated From Gameloop Lobby and now we are third party their
have to much hacker and we are hurt when they kill us because we play fair gameplay, please will
you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor
gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,Plz we also want to play PUBG MOBILE THINK ABOUT US ALSO
Love You Pubg Mobile From PhoenixOS Poor Gamer

[silk yew]

I want to add a twitter or gmail account but the add button does not appear

[burnt obsidian]

Watching videos but not getting any rewards

[wraith brook]

@finite blaze Pls do not post that message again and again go to #emulator-support .

[silk yew]

Help me please

[finite blaze]

@wraith brook I don't sent massage again every member of emulator right to send this massage for fair

[wraith brook]

@finite blaze Don't send here this mobile support only

[silk yew]

I want to add a twitter or gmail account but the add button does not appear

Help me

[finite blaze]

@wraith brook So where ?

[wraith brook]

#emulator-support

[silk yew]

@wraith brook I want to add a twitter or gmail account but the add button does not appear

[finite blaze]

@wraith brook where is emulator support I can't find it ?

[ancient hound]

When will the update be out to be able to unlink your account and add a new one?

[wraith brook]

@finite blaze Get respective role from #613267301243944960

[ancient hound]

Also it would be badass if you would be able to remove people of the popularity list. Thanks!

[night cloak]

@silk yew try to repair game

[finite blaze]

@wraith brook ??? But where is Emulator Support First Tell Me Bro

[wraith brook]

@finite blaze Get emulator role bro

[finite blaze]

Ok

[night cloak]

i am also pos

help us

[pine rampart]

@finite blaze same here bro but I shifted to Gameloop Now im getting 20fps

[night cloak]

Subject : Hello dear Respectable PUBG MOBILE Team

i'm Pubg Mobile Emulator player and i love to play that game im playing this game on my PC
because of poor gamer im using PhoenixOS Which give us 60 FPS With Zero Lag best result so
your recently update make us separated From Gameloop Lobby and now we are third party their
have to much hacker and we are hurt when they kill us because we play fair gameplay, please will
you check PhoenixOS and make PhoenixOS Lobby With Gameloop its request from every poor
gamer, Also if possible make anti cheat system for Phoenix OS as soon as possible,Plz we also want to play PUBG MOBILE THINK ABOUT US ALSO
Love You Pubg Mobile From PhoenixOS Poor Gamer
@vital sluice

@finite blaze react to E in #613267301243944960

[silk yew]

@ancient hound my facebook account is currently deactivated i connect with email, i want to add a twitter account

[night cloak]

@vital sluice

[zinc vector]

Pubgm email id?

[vital sluice]

Stop spamming

Feedback in #old .

[sweet pilot]

Anyone can help me please

[zinc vector]

@vital sluice pubgm email id

[night cloak]

React to e in #613267301243944960 for emulator support@night cloak

[silk yew]

😭 please anyone can help me

[night cloak]

@silk yew try to repair you game

[sweet pilot]

@night cloak @vital sluice Whenever i start my game it take too much of loading time and it says map downloader error

[finite blaze]

@silk yew first Clear Cache Pubg and after clear data option will be appear automatically and also try repair game

[sweet pilot]

Clear data cache is not working

I tried it

[night cloak]

@sweet pilot try to repair if not solved re- install

[silk yew]

@finite blaze thanks

[sweet pilot]

@night cloak i reinstalled it so it worked for 3 to 4 days after that same problem reappeared

[night cloak]

how

??

guid

[finite blaze]

@wraith brook Thanks You Very Much For Help Bro 🤗🤗

[night cloak]

@finite blaze help

[finite blaze]

@night cloak Go to #613267301243944960

[night cloak]

@sweet pilot post in #old with details

[sweet pilot]

@night cloak ok

[night cloak]

@finite blaze i am on pc

how to select

E

[finite blaze]

Wait

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@night cloak just click

[storm willow]

@night cloak there you go

[night cloak]

yes

yes

E

[forest raptor]

Hello

[storm willow]

@night cloak you already have emulator role.

[night cloak]

THX

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @forest raptor. Remember to read through #faq before asking questions in the support channels.

[night cloak]

now pubg listen us

@night cloak welcome

[finite blaze]

@night cloak ok

[night cloak]

bcoz low end no can feel that pain

[storm willow]

@night cloak ask you queries in #emulator-support

[night cloak]

@finite blaze come on bro lets do it

[finite blaze]

@night cloak I also do that

@night cloak ok bye I am going to bath

[forest raptor]

Is there support in Arabic?

[silk yew]

I want to change my email password but I do not receive the confirmation code on my email ?

[storm willow]

You can contact MENA server for Arabic support @forest raptor
discord.gg/pubgm-MENA

[silk yew]

I want to change my email password but I do not receive the confirmation code on my email ?

[storm willow]

@silk yew make sure you enter the correct details. Check you mail junk/spam box

[night cloak]

@silk yew current you can't change your email one you Link

[forest raptor]

@storm willow thank you for your cooperation😘

[storm willow]

@forest raptor you’re welcome.

[silk yew]

@storm willow the email is correct I can connect to the account but when I try to change the email password they ask me to enter the confirmation code and I receive nothing on my email

[night cloak]

Hmm any update on season 14? Royale pass?

@night cloak 14 July

One doubt what will be there between gmt 23.59 to gmt 2?

[silk yew]

the email is correct I can connect to the account but when I try to change the email password they ask me to enter the confirmation code and I receive nothing on my email

?

Please help me

[vague juniper]

I would purchase 600 us cash was colleted but uc not delivered pls any one help me

Its a proof

[polar marsh]

@steady mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine dagger]

My uc was deducted for unknown reasons

[polar marsh]

@open heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom knoll]

I know they introduce the unlink option a while ago now I want to make use of the feature to unlink my account from facebook, but I can't find the option anywhere, if I use the in-game support they just give me bots saying that the option should be on basic settings, so how can I unlinl my account?

[wraith brook]

@fathom knoll The Unlinking system is currently closed for optimization.

[zinc vector]

Someone scam my UC please help me

[late fulcrum]

@vague juniper bro i got the answer of you problem

[vague juniper]

Bro i talk the costmer but no replays i purchased yerstday

[silk yew]

the email is correct I can connect to the account but when I try to change the email password they ask me to enter the confirmation code and I receive nothing on my email

[fathom knoll]

@fathom knoll The Unlinking system is currently closed for optimization.
@wraith brook oh thanks, hope they bring it back, cuz its annoying to have to many in-game friends because of facebool linking

[late fulcrum]

@mohan just wait and there's no other thing we can do

[vague juniper]

😫

[silk yew]

I want to change my email password but I do not receive the confirmation code on my email ?

the email is correct I can connect to the account but when I try to change the email password they ask me to enter the confirmation code and I receive nothing on my email

Please anyone can help me

[wraith brook]

@vague juniper From where you purchased ?

[vague juniper]

Through SBI PAY

Its a proof

[wraith brook]

Did u purchased in game ?

[vague juniper]

Yes bro

[storm flume]

You can contact the customer service via the game settings, @vague juniper. Refer to subpoint 5.3 in #faq for further instructions.

[vague juniper]

In game upi

I will try but not working

[wraith brook]

Wait some more time .

If still no reply then resend .

[vague juniper]

Already i wait 24 hous bro pls help

[spring zephyr]

@vague juniper Wait for there response, it can take some time.

[vague juniper]

But it completed 24 hous

[surreal field]

Is the <@&481161015728406538> online?

[night cloak]

@surreal field you don't have to tag us, just state your issue and one of the staff will help you, next will be a mute.

[vague juniper]

Ok

[surreal field]

@night cloak ok sorry

Some of my friends are experiencing touch issue when playing PUBG

[spring zephyr]

@surreal field Can you explain your issue in detail?

[surreal field]

Ok wait

[silk yew]

@spring zephyr i have problem to link Twitter or gmail? Add button disappeared

Anyone can help me

[spring zephyr]

@silk yew Try repairing, looks like a visual glitch.

[night cloak]

@silk yew Is that on Android or iOS

[silk yew]

@night cloak ios

@spring zephyr I have already tried but still the same problem

[night cloak]

@surreal field ask them to check if it's an issue from the display if not try doing a routine repair

@silk yew did you previously used android

[surreal field]

@night cloak they said it only occurs when they play PUBG

[silk yew]

@night cloak yes

[night cloak]

@surreal field try routine repair

[surreal field]

Ok

@night cloak I will get back to you later if it doesn’t work

[high portal]

@high portal

[silk yew]

@night cloak I have another problem when I try to change the password of the email add on pubg I do not receive the confirmation code

[storm flume]

Please refer to subpoint #2.11 in #faq for further information, @silk yew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@silk yew add about the email login issue in #old

[silk yew]

@night cloak thank you

[night cloak]

You're welcome

@high portal what

[high portal]

support me

[spring zephyr]

Can you explain your issue?

[night cloak]

@high portal how may I support you

That's not gonna work in this server@high portal , read the #613267301243944960

Whenever I play with my friends or any random squads, neither I am able to hear them, nor they are. This is happening to me before 0.19 update hit. I have reinstalled the game many times, but the problem still persist. I am using Samsung S9+ Exynos variant.

[spring zephyr]

@night cloak Are you using WiFI or Mobile data?

[night cloak]

WiFi

[spring zephyr]

@night cloak Try changing your DNS, refer to #faq 4.5

@high portal No self promotion here.

[summer osprey]

Can anyone help me fix this multi touch issue it's a problem and it wasn't like that before

[high portal]

@spring zephyr ok

[night cloak]

@spring zephyr What to do with DNS?

[spring zephyr]

@summer osprey Can you explain your issue in detail?

@night cloak Try to change it, see if it gets fixed. Refer to #faq 4.5

[inner condor]

some my friend not showing up and my friend already online but i cant see him online

<@&481161015728406538>help

[craggy blade]

@inner condor Enter cheer park and exit to fix it temporarily. It will be fixed soon

[late fulcrum]

@inner condor the same issue was going with ne too

[inner condor]

@inner condor Enter cheer park and exit to fix it temporarily. It will be fixed soon
@craggy blade ok

[craggy blade]

Don't mention the moderator role unless it's an emergency. @inner condor

[inner condor]

actully its like emergency cause i have school tournement

[night cloak]

@inner condor do not use the moderator mentions for these, next will be a mute.
Refer this : #news message

This ain't an emergency

[inner condor]

ok sorry

[late fulcrum]

I m facing same issue again and again

[night cloak]

I've been trying to open pubg mobile after the update has released but as soon as I open the app I get sent back to home screen, I was wondering why that was as I have no information on the matter at all

@late fulcrum please do provide a video recording in #old

@night cloak Device

LG k40

Try reinstalling the game from Play Store

I have but when I did it still continued

Ive also tried restarting my phone

Is it rooted

I'm not sure, could you explain?

@spring zephyr Thank you Very much. It worked.

hello am getting problem .. when my classic or any match ends .. it does not show the option to exit or spectate

@spring zephyr can you help ?

[spring zephyr]

@night cloak Try repairing your game.

[night cloak]

okey

and there is another problem of tdm

the buildings are appearing and disappearing

@night cloak it's not rooted

[spring zephyr]

Emulator?

[night cloak]

yes

emulator

[spring zephyr]

@night cloak Ask in #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

ok thanks for response

🙂

[heady falcon]

@spring zephyr bruh the servers

the servers are killing me

[graceful dagger]

Is pubg ok?

[heady falcon]

@graceful dagger no servers are bad

[full ruin]

Mic Glitch and Audio Error Every Time .. Please Fix it 😩

[storm willow]

@full ruin in wifi connection?

[graceful dagger]

I was in game and then 6 people were left suddenly it said the game has ended please go to home screen

[heady falcon]

@storm willow Oi

any problems with the servers?

servers have been bugging out lately

[full ruin]

After Every Match , or Sometimes in match .. It happens regularly

[graceful dagger]

I was suppose to win

Wtf lah

[heady falcon]

@graceful dagger thats happened to me

its because of servers

servers are horrible

[graceful dagger]

Cmon devs

[night cloak]

There's no issues with the server

[full ruin]

@storm willow My Wifi connection is very strong and Even I play with High Speed 4G .. Both Are Strong Connection , But It happens everyday .. For 2 Seasons I have been facing it

[night cloak]

Check your connection is stable or not

[heady falcon]

@night cloak Its stable

[graceful dagger]

I was in game and then 6 people were left suddenly it said the game has ended please go to home screen

[heady falcon]

any other multiplayer games are fine

[graceful dagger]

Yes same

My WiFi is a god

[night cloak]

Why i am not receiving pmco schedule on im game mail?

[heady falcon]

its when loading into the lobby its always loading

[late fulcrum]

@night cloak slowmode is enabled and hence i will not be able to post anything till 4hr

[heady falcon]

and sometimes ingame i get thrown out

[night cloak]

@night cloak > #pmco

[graceful dagger]

Yes same

[night cloak]

Use a DNS

[full ruin]

Even though I got the full Powered Wifi and 4G , My mic glitches and Audio Gets out

[night cloak]

@late fulcrum add that after the slowmode

[late fulcrum]

Sure

[cyan portal]

How much net will take the update pls tell

@night cloak

[heady falcon]

@night cloak Dns?

[night cloak]

Is everyone else receiving mail for pmco?

[muted owl]

Any update on mic glitch fix ?

Still not working

[night cloak]

Refer #faq 4.5

[full ruin]

@muted owl Yeah .. I have also said that , Still no Fix bro .. Why is that ? 😭😭😭

[muted owl]

And no I didn’t receive mail for PMCO either

No idea, we got another 2 mb update but the main issue of mic hasn’t been fixed

What’s taking so long. It’s been almost 10 days

[craggy blade]

@muted owl --> #pmco

[muted owl]

About mic glitch brother

Why developers ignoring it

[full ruin]

@muted owl You are facing it for 10 days.. I have been facing it for 2 seasons bro 😭

[craggy blade]

@muted owl You are using Wi-Fi?

[muted owl]

We need it to be fixed

Yes

It started from 2nd July for me

[craggy blade]

@muted owl Try DNS in #faq 4.5 and see if the voice gets fixed.

[muted owl]

That I can’t hear and they can’t hear if I turn the game on with wifi on

[full ruin]

@craggy blade Yeah .. We use strong wifi .. But Still no fix

[muted owl]

Only works with mobile data

[craggy blade]

@muted owl Try what I told earlier

[heady falcon]

@night cloak cant find anything that can configure my wifi settings

on my settings

[muted owl]

Bro that can mess up my other settings

[heady falcon]

i mean its there

but there aint no static

[full ruin]

@craggy blade How to change The Foretold DNS ?

[craggy blade]

@full ruin Use the dns in #faq 4.5

Google DNS

[heady falcon]

@craggy blade How can i change my dns in ios

@craggy blade Faq 4.5 doesnt apply

to ios

i cant find any advanced settings

[craggy blade]

VIA the device settings. You have to manually set it up.

[heady falcon]

Yeah wheres the device settings

im on my wifi settings

[full ruin]

@craggy blade Will I get anything to worry about for this ?

[heady falcon]

and there isnt a secondary ip

or any static option

[muted owl]

I don’t see any settings like that @craggy blade

I just checked the faq needs to update i guess

[heady falcon]

Faq 4.5 is trash

solves nothing since the steps there aren’t even on ios

[muted owl]

Are they gonna help or we just gonna delete this game for good

I’m tired of getting on here again and again for a solution

[heady falcon]

this is the first time i’ve had a problem

[craggy blade]

@muted owl You are on Android?

[muted owl]

No iOS

Steps missing

[heady falcon]

Yeah we’re on iOS

Yeah

[muted owl]

It doesn’t match with our current setting

[heady falcon]

Yep

[muted owl]

Why we mess with DNS settings I don’t get it

[heady falcon]

Theres no option to go to advanced settings

[muted owl]

It was ok before and suddenly it started to happen

[heady falcon]

or any static or dns modes

@muted owl Same it happened yesterday for me

[craggy blade]

@muted owl check a DNS windscribe

[summer osprey]

@spring zephyr I don't know it's like everytime I have my 2 thumbs on the screen at the same time and when I'm trying to press a button on my right thumb or move the camera it just stops and move and so on I tried to uninstall the game and reinstall it but it didn't work

[muted owl]

It happened to me on 2nd July

Since thn they have been saying wait, update will fix it

But no update fixing it

Why you asking me to mess my DNS settings

I have been told by Apple to not mess with it