questions

[clear berry]

Hold up

[night cloak]

@clear berry hmm

[clear berry]

@night cloak check msg, I got extreme available on balance smooth hd and HDR but I use one plus 7 normal not +7 pro

[night cloak]

@clear berry I got ultra on balance hd and hdr

[clear berry]

I am facing other post update bugs too but not frame rate one fortunately lol

[night cloak]

@clear berry that's my problem

[clear berry]

Yes I'm aware of it

After last update, many players lost their extreme frame rate

But it doesn't make sense how +7 didn't loose it but +7pro did since +7 pro got stronger processor

[night cloak]

@clear berry that's the point ma man

[clear berry]

They will prolly fix it by of week bruh

[night cloak]

@clear berry imma blow this f**in games head off(if it exists)

[clear berry]

@night cloak Well that prove its just a bug then since my +7 phone with sd 855 still got extreme but your +7 pro with stronger processor of sd855+ lost its extreme frame rate only after update

You'll get it back by next fix bruh , just a bug Not permanent

[sand path]

But it doesn't make sense how +7 didn't loose it but +7pro did since +7 pro got stronger processor
@clear berry
Known issue. Will be fixed.

[clear berry]

Thanks, atleast they're being worked on

[golden latch]

Game keeps crashing after the release of Livik. Constantly losing connection and getting stuck in places and cannot move

[next tartan]

Game keeps crashing after the release of Livik. Constantly losing connection and getting stuck in places and cannot move
@golden latch lol

😂

am I the only one who isnt getting these errors and glitches

[golden latch]

Have recorded videos I can upload

[next tartan]

ya tha graphics of livik is a bit deformed somewhere bt

m not getting stucked anywhere

👀

Have recorded videos I can upload
@golden latch ios player?

[golden latch]

Yes

Ios

[next tartan]

oh

[golden latch]

Enter a game and the system kicks me out. Then won't allow me to reenter

[next tartan]

its fixed now

[uneven hatch]

Its still in beta. But i played vikendi in beta and it wasnt this bad. I died somany times because i was shooting at players when i thought there head was showing behind a rock and it wasnt. Instead they peeked from another side and killed me. Please fix this.

[next tartan]

tht is serious

@golden latch refer to #news

[golden latch]

But since the update I have been having issues on all maps, especially Sanhok

[wide sentinel]

#questions will dacia skin will come in rp rewards

[wraith brook]

@wide sentinel Have some patience buddy

You will know when it comes

[royal nova]

When the bonus challenge will be available?

[wraith brook]

@royal nova No specific date yet

[golden latch]

It's terrible. So hard to gain points and to lose over 100 because of system glitches is not fun. Makes me not want to play this game

[spare bison]

help me

[storm flume]

You can now access #emulator-chat and #emulator-support, @spare bison. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[wet oracle]

Help me

[quartz zenith]

when the render problem will be fixed ?????

[wet oracle]

Anyone know how to unlink Twitter from pubg mobile if i lost everything like it's ud and paswrd

[wraith brook]

@wet oracle How ?

@quartz zenith Emulator?

[quartz zenith]

yes bro cant play on opengl laggy game

[wet oracle]

Plzz sir and maan anyoone

[wraith brook]

@quartz zenith Devs are already working on it

[quartz zenith]

it fixed ?

[wraith brook]

@quartz zenith Not yet but soon

[quartz zenith]

ok ty

[wraith brook]

👍

[wet oracle]

Sir since 2 Day in my pubg ACCOUNT some one linked with unknown Twitter id he login in my account and waste my uc and change my name
When i make pubg ACCOUNT i link with Google play game and Via email and one linked options will remain
Then hacker link it's Twitter account in my pubg Account
Then how i removed it Twitter account from my pubg
Plzz help me
When i play games he Also login my account and notification pop up on my screen another device login i return to login page how i stop him ti access my account

Plzz anyone help me

[wraith brook]

@sand path Help please ^

[wet oracle]

I Search every YouTube vedio not vedio found how to remove a social accounts when u lost ur soical account

[wraith brook]

@wet oracle YouTube is fake don't go for it

[wet oracle]

Sir there's no Vedio will made on this topic

[wraith brook]

Wait for a mod

[wet oracle]

Is this really support? No one listen 😓

Pubgm support name but i don't think there is any ones help me

😓

[wraith brook]

@storm willow Help this guy ^

[tepid stratus]

Unlink system is currently off

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @wet oracle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wet oracle]

Then it means my account will n Safe 😓 it mean hacker also login in my account 😓

[storm willow]

@wet oracle Follow instructions from machete 2.0^^

[uneven hatch]

@wide sentinel no. Dacia will be in rp crates this is a confirmed news. Probably uaz will be in rp rewards.

[blissful kelp]

Wn primium creates will be coming

[wraith brook]

@blissful kelp No Specific date

[wet oracle]

I am New in discord i don't understand what's 2.0a nd what ever?☹️

[wraith brook]

@uneven hatch It is not confirmed and most importantly why you posting that here to spoil others fun

[wet oracle]

@storm willow sir i don't understand

[shy mist]

Does playing pre-week rank up match stats considered after the start of seasonM

[polar thistle]

Rp lock?

[wet oracle]

@storm flume i am New on discord i not understand

[shy mist]

@wraith brook We all know about Rp rewards mate

[blissful kelp]

Which vechile skin we get in this season 14 ?

[uneven hatch]

@wraith brook man because of a glitch in beta. One youtuber got complete 1-100rp rewards. There was no dacia skin in it. Only 50rp reward was missing and ppl are guessing that is uaz skin. Also dacia skin was in rp crate.

[wraith brook]

@shy mist Ok but don't spoil for those who don't . Not allowed

[shy mist]

@wraith brook Alright can u answer my doubt mentioned above?

[wet oracle]

@polar thistle
Plzz make sure ut internet connection restart game clear caches and connect thorough WiFi not mobile data then see what's happening

[wraith brook]

@shy mist Did u mean Unranked random only classics ?

[polar thistle]

There is vehicle is season 14?

[shy mist]

@wraith brook Yes mate

[wet oracle]

@polar thistle
Sometimes it happen due to bad connection

[topaz hornet]

Hey guys

[polar thistle]

Thank you @wet oracle

[uneven hatch]

@storm flume i am New on discord i not understand
@wet oracle
Machete is a bot. Slide left on the top is the list of mods and admins. Ping them if you want to ask something.

[topaz hornet]

Does season 13 end on July 12 Sunday?

[wraith brook]

@shy mist You can see the points and rank that you will get in that 'Unranked section' only . Check it

[uneven hatch]

@topaz hornet yes. You can check the date when you open rp.

[shy mist]

@wraith brook I understand that..But I'm asking about Stats..The KD basically

[wet oracle]

@uneven hatch
Sir

[wraith brook]

@shy mist No stats , only rank is there

[shy mist]

Okay thnx man@wraith brook

[wraith brook]

👍

[autumn hawk]

Help me

[polar thistle]

Is pubgm server busy these days?

[uneven hatch]

@wet oracle thats the list. Error is the king of all.

[wraith brook]

@polar thistle Yes buddy . Because of the pandemic , servers are having a lot of load

[autumn hawk]

Help me please

[wet oracle]

@uneven hatch ok then there is pin options i i click pin
And next?

[storm willow]

What’s the issue ?

[polar thistle]

It keep saying Server not responding

[storm willow]

Region? @polar thistle

mobile data or wifi?

[polar thistle]

Asia

Wifi

[storm willow]

May I know the ISP?

[wraith brook]

Also From when it is happening ?

[hollow turret]

Is that true that a new srver is being added for i pads only ?

[polar thistle]

Its adsl i guess

[storm willow]

@hollow turret no such informations.

Provide me your ingame Char ID

[polar thistle]

The code or name?

[storm willow]

Numeric

Device and os version

[polar thistle]

561916603
Device : samsung a90 5g
Os : 10

[storm willow]

@polar thistle how about mobile data? Do have same issue ?

[autumn hawk]

I bought an account from a person and this person told me that the account is linked only to Facebook. His question and Twitter said to me, Twitter is lost. I gave him the money. In it and now he is using my own game that I bought from him, he has entered it on Twitter, he has deceived me. I hope from you, help me retrieve my game, please.

[unreal crater]

@storm willow my ping isn’t stable even connection is stable

[storm willow]

@autumn hawk trading account is against ToS. We cannot help you.

[wraith brook]

@unreal crater Server ?

[rocky shadow]

I habe a question

[unreal crater]

Asia @wraith brook

[rocky shadow]

I you registered your Team for the pmco can U make roster Changes afterwards?

[craggy blade]

@rocky shadow You can use #pmco

[rocky shadow]

Thx

[craggy blade]

Welcome :)

[coarse dock]

Who can help me if my account has been hacked?

[storm willow]

@coarse dock Do you have access to at least one linked account?

[hollow turret]

@storm willow if I had an account linked with FB & Google play games and the account of Google play has been closed and I have the emails of the FB link and Google play link

[storm willow]

So? What’s the question now

[wraith brook]

@night cloak They will come back

[hollow turret]

The q is that can I remove the other link

[wraith brook]

Wait

[soft whale]

My Pubg account is not coming

[wraith brook]

No exact date

[storm willow]

@hollow turret No. cannot be removed.

[wraith brook]

@soft whale What do you mean ?

[hollow turret]

But I have the 2 emails and they are mine

[soft whale]

My account didn't log in

[storm willow]

@hollow turret You may try contacting in game customer support

[coarse dock]

@storm willow I have 2 access to the account but he can login with the email

[jovial zealot]

whats matchmaking skipping detection

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @coarse dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@storm willow bruh dm me permanent invite link for server

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[storm willow]

@night cloak ^^

[soft whale]

My Pubg account is not login 😡

[storm willow]

@soft whale you need to provide more information rather than that angry emoji.

Do you get any error?

Screenshots?

[soft whale]

Yes login failed

[storm willow]

screenshot

[soft whale]

Wait

Screenshot

[storm willow]

@soft whale clear cache and try logging in again.

[soft whale]

What didn't understand

[polar marsh]

@jovial zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @weak patrol, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@weak patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[soft whale]

What is this

[wraith brook]

@soft whale Clear your game's cache and try

[chrome coyote]

PUBGM lags on my Wi-Fi even though speed is fine.

[wraith brook]

@chrome coyote Device ok ?

[chrome coyote]

I mean ping lag, not performance.

[wraith brook]

@chrome coyote Which region ?

[chrome coyote]

Asia.

[jovial zealot]

bad performance can lead to ping lag

[soft whale]

Cache means what

[weak patrol]

Give me the discord of korea version plz

[chrome coyote]

bad performance can lead to ping lag
@jovial zealot What? No. Device performance has nothing to do with ping.

[wraith brook]

@soft whale Go to app information (pubg)there find storage then look for cache data . Clear it

[jovial zealot]

yes, if your device is too laggy, it cant send as much requests to the server, thus increasing indirectly ping

[wraith brook]

Device ?

[chrome coyote]

Bruh, I'm on a Galaxy Note9. I get perfect 40 FPS in HDR and Ultra.

[soft whale]

In play store

[jovial zealot]

how can i see my fps ig

[wraith brook]

@chrome coyote Happening from when ?

[chrome coyote]

Since today.

[jovial hemlock]

Why premium creates remove

[chrome coyote]

how can i see my fps ig
@jovial zealot Which device?

[jovial zealot]

ipad

[wraith brook]

@chrome coyote Then maybe it is your ISP problem today . Check tomorrow

[chrome coyote]

Can't. Android FPS meters come with the OEM skin. One UI has game plugins which allow me to monitor FPS, GPU/CPU load and temperature.

@chrome coyote Then maybe it is your ISP problem today . Check tomorrow
@wraith brook Okay.

[wraith brook]

@jovial hemlock Premium crates are currently replaced by PUBG lucky crate . Premium crates will come back later

👍

[chrome coyote]

iOS sucks for gaming.

[soft whale]

In play store

[jovial hemlock]

Thanks

[wraith brook]

@soft whale In your phone settings go to app management . Then search for PUBG m go to storage and there look for cache data . Clear it

[clear berry]

@chrome coyote iOS don't suck for gaming at all lol most games are optimized for iphones only including this game

[chrome coyote]

You mean the hardware is optimized. The software has nothing that helps with gaming.

[jovial zealot]

rip

[wraith brook]

Conversations not here please

[polar marsh]

@fathom rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@gusty fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jovial hemlock]

Tell me the date when it will come premium creates

[craggy blade]

@jovial hemlock No exact date available

[jovial hemlock]

Why remove the premium creates

[soft whale]

It is not coming

[wraith brook]

@soft whale Cleared cache ?

[soft whale]

I cleared

It is not coming

[wraith brook]

@soft whale From when it is happening ?

[soft whale]

3 days

[night cloak]

Why screen edge is glowing in blue colour?

[craggy blade]

@jovial hemlock Premium crates have been removed for now. In addition Lucky crate has been added. They will be back soon. No exact date available.

[wraith brook]

@soft whale From new update ?

[soft whale]

Yess

[wraith brook]

From where did you installed ?

[soft whale]

Play Store

[wraith brook]

Delete the game and reinstall @soft whale

[soft whale]

I already done

It's not coming

Same problem

[wraith brook]

Can u login with other id ?

[sick shale]

@night cloak might be a notification

[soft whale]

Other I'd coming

My I'd not coming

[wraith brook]

Means issue is with this id ?

[soft whale]

Yess

[night cloak]

@sick shale after I received Android 10 update

[wraith brook]

Device ? @soft whale

[soft whale]

What

[wraith brook]

Phone ?

Name

[soft whale]

Vivo

Y17

[coarse dock]

Someone have access to my Facebook account then he links his email to my pubg account can I unlike it?

[wraith brook]

@coarse dock Unlinking is currently closed for optimization

[coarse dock]

What should I do then?

[soft whale]

Do something

[wraith brook]

@soft whale Put the issue with all information in #old . Also contact a mod here

[soft whale]

Which information

[autumn hawk]

@wraith brook

My private account was hacked and I cannot access it My game was connected to Facebook and the hacker has disabled my private account on Facebook and linked my game to Twitter Please retrieve it

[inland radish]

I deleted the app n can’t re install

[soft whale]

Which information

Tell something

[autumn hawk]

@wraith brook Please get it back to me

[jovial hemlock]

Library mode when will it come

Tell something

[vital wadi]

Anyone official here

??

[jovial hemlock]

No

[sick shale]

@jovial hemlock July 31st

[crisp turret]

@inland radish why you not able re install ? Can you ellobrate your issue more please e.g. what error is showing

[jovial hemlock]

@sick shale Are you official

??

[sick shale]

@jovial hemlock Nope I'm not

[night cloak]

@jovial hemlock We are not officials we provide support here when mods are not there:)

[jovial hemlock]

Ok

[frozen veldt]

@night cloak when will premium crates come?

[night cloak]

@frozen veldt Possibly July 22 when lucky crate ends

[warm onyx]

iOS devices on which pubg not working change you date and time to previous date I think before update

[night cloak]

@warm onyx What?

@warm onyx Dont provide wrong information here

[warm onyx]

Try then say

[autumn hawk]

@night cloak help me

[night cloak]

@autumn hawk What's the issue?

[autumn hawk]

@night cloak My private account was hacked and I cannot access it My game was connected to Facebook and the hacker has disabled my private account on Facebook and linked my game to Twitter Please retrieve it

[night cloak]

@autumn hawk You dont have access to your pubgm account now?

[soft whale]

My account

[night cloak]

@soft whale What's the issue?

[autumn hawk]

@night cloak yes

[soft whale]

This

[rapid owl]

Don't provide wrong support @here , premium Create arent coming on july 22 @night cloak

[night cloak]

@autumn hawk Then in that case you have to first recover your social media account

@rapid owl When it comes on july 22 then come and say thx to me

[soft whale]

Tell

[night cloak]

@soft whale Have you tried clearing cache of pubgm?

[rapid owl]

Can you give me the source of the information please

[soft whale]

Yes

[night cloak]

@rapid owl You can google it you can find many authentic articles.

@soft whale Have you tried reparing the game?

[rapid owl]

I am again saying , can you please give the source please

[soft whale]

Yes

[night cloak]

@rapid owl google it you can find many articles dont ask the same question

@soft whale please wait for a moderator to come he will assist you better:)

[autumn hawk]

@night cloak The hacker has disabled my linked Facebook account

[soft whale]

Fast

[night cloak]

@autumn hawk You can contact facebook support and they can help you to recover it

@rapid owl also you can find youtube videos on that topic:)

[rapid owl]

Ohh , so your information source Is a unknown site of Google which i need to find ? Mention it <@&481161015728406538>

[soft whale]

Fast

[lime dove]

Hello

[night cloak]

@rapid owl If you dont have any query please move to #chat

[haughty cypress]

so like, i just googled, either i searched something wrong or idk

but there is zero evidence saying that it comes on july 22nd

[night cloak]

@lime dove What's the issue?

[rapid owl]

Thanks @haughty cypress

[night cloak]

@haughty cypress I told maybe cuz rock47 told me it may come after lucky crate ends

[lime dove]

When I play with WiFi I can’t turn on voice and I can’t 👂 my teammate

[autumn hawk]

@SpyCookie#9584 Facebook can not retrieve it for me because the hacker before the disruption has reported on my account and the company can no longer retrieve it for me I hope from you please help the hacker now uses my game

[sick shale]

You should not argue here guys...whatever there's no information about premium crate till now

[rapid owl]

So you are charging your staement now

[sand sparrow]

Failed channel

[lime dove]

But as I switch on mobile data all is fine

[haughty cypress]

[night cloak]

@haughty cypress also you can find youtube videos on it:)

[autumn hawk]

@night cloak Facebook can not retrieve it for me because the hacker before the disruption has reported on my account and the company can no longer retrieve it for me I hope from you please help the hacker now uses my game

[soft whale]

My issue

[haughty cypress]

tried to, couldnt find any on the specific topic@night cloak

[lime dove]

Plz solve my issues

[fiery echo]

When will pmco registration page get fixed
We're not able to register final date is 12th of July
Please help!!

[sick shale]

@fiery echo ask in #pmco

[haughty cypress]

head to #pmco @fiery echo

[sand sparrow]

I want to link

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[rapid owl]

Hey , as long as i know , we are not at your private platform where we want to know your guess based on your dream channels and Google @night cloak

[lime dove]

Can anyone help me

[haughty cypress]

@lime dove nope, none of us cam currently

[next jay]

Yes

[night cloak]

@lime dove wait for a moderator to come he will assist you better:)

[autumn hawk]

@night cloak I have the private email on the Facebook that the game is connected to but I cannot access my game. The hacker linked it on Twitter and I linked it to Facebook

[jovial hemlock]

@night cloak when will it come library mode

[night cloak]

@jovial hemlock 31st july

[jovial hemlock]

@night cloak thanks

[night cloak]

@autumn hawk You can send a mail to facebook suport regarding account that has been disabled

[sand sparrow]

I am sad for losing my account

[night cloak]

@sand sparrow Do you have access to your pubgm account?

[sand sparrow]

Yes I have

[night cloak]

@sand sparrow Your other social media has been hacked right?

[sand sparrow]

Yes correct

[night cloak]

@forest blaze please dont do promotions here

@sand sparrow then please refer to #faq 2.5 and do all the steps correctly

[vivid merlin]

@sand sparrow clear the discord cache and restart the app. it will fix that issue for discord.

[jovial hemlock]

@night cloak dacia skin will give it in Royal pass rewards

[night cloak]

@jovial hemlock No they are in rp crates

[soft whale]

IT is not coming

[jovial hemlock]

@night cloak black comander outfit will give it in Royal pass rewards

[night cloak]

@jovial hemlock yes

[soft whale]

My issue

[autumn hawk]

@night cloak I have written to them and they cannot help me as I need my game. I started playing with it from Ps3

[vivid merlin]

@soft whale clear the app cache.

[soft whale]

I clear

Not coming

[vivid merlin]

repair the game?

[soft whale]

Done

Same

Situation

[sand sparrow]

Is there a hacking of Bebji accounts or false explanations?

[blazing saddle]

@soft whale What login method are you using?

[jovial hemlock]

@night cloak given in Royal pass rewards M416 gun skin can upgrade????

[soft whale]

Facebook

[night cloak]

@jovial hemlock no

[sand sparrow]

Help me recover my account

[autumn hawk]

@night cloak The hacker removed the game from Facebook and linked it to Twitter and I cannot access it

[blazing saddle]

@jovial hemlock No information about that. Wait for it to be announced along with the other rewards.

@autumn hawk Check #faq 2.8

@soft whale Do you have any other login method?

[autumn hawk]

@blazing saddle what?

[soft whale]

Yess

Twitter

[blazing saddle]

The hacker removed the game from Facebook and linked it to Twitter and I cannot access it
@autumn hawk Regarding this.

[soft whale]

But main facebook

That not coming

[blazing saddle]

@soft whale Does logging in via Twitter show the same issue?

[soft whale]

Noo

It's coming

[sand sparrow]

@ ToRoiD # 1337 from Wayne

[blazing saddle]

@sand sparrow What is the issue?

[autumn hawk]

@blazing saddle Yes, I cannot reach her because the hacker has unzipped my game and linked it on Twitter. I need help.

[blazing saddle]

@soft whale Then, what is the problem? You can access the game account but still want to login via Facebook?

[ionic lion]

How can I unlink my Facebook account

[soft whale]

Yesss

[blazing saddle]

@autumn hawk Please check #faq channel, subpoint 2.5

[vivid merlin]

@ionic lion the unlink option is currently disabled.

[ionic lion]

@vivid merlin when will it come any guess?

[blazing saddle]

@soft whale I see. Go to Facebook account settings and check if PUBG MOBILE is listed in the app list?

[vivid merlin]

no, it is disabled indefinitely for now.

[soft whale]

What

I didn't understand

[autumn hawk]

@blazing saddle What channel do you mean?

[shy mist]

@jovial hemlock No u can't upgrade that skin

[vivid merlin]

@autumn hawk click the blue #faq < to go into that channel.

[blazing saddle]

@soft whale Go to Facebook account-> Settings-> Apps and Websites -> Logged in with Facebook

Check if PUBG MOBILE is listed there in the Active section.

[shy mist]

THE DAILY SPECIAL BUNDLE is glitched Toroid

[blazing saddle]

@shy mist Can you provide a screenshot and details about the issue in #old? Thank you.

[autumn hawk]

@vivid merlin Yes, what do I do? I got into this channel

[pastel oriole]

Anyone can solve my problem I got very high ping in game? I use wifi

[vivid merlin]

@autumn hawk scroll to where it says 2.5 in there, read it then follow the instructions.

[pastel oriole]

And lag issue also

[shy mist]

@blazing saddle can u check it once ..I've posted in #old ..
It returned after months..But this time I'm unable to get The UC as mentioned in BUNDLE

[soft whale]

Not coming

[night cloak]

i logged onto my account from a emulator, then after switching, i tried to log in through my ipad, then it told me that i cant log into it on my ipad because ive logged onto the account with a more updated version. But i checked the app store and it is fully updated

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @pastel oriole. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[shy mist]

Thnx bro @blazing saddle

[blazing saddle]

@soft whale Send a screenshot?

[blazing saddle]

Not this

What I told you to do earlier

[night cloak]

i logged onto my account from a emulator, then after switching, i tried to log in through my ipad, then it told me that i cant log into it on my ipad because ive logged onto the account with a more updated version. But i checked the app store and it is fully updated

[blazing saddle]

@soft whale Go to Facebook account-> Settings-> Apps and Websites -> Logged in with Facebook

Check if PUBG MOBILE is listed there in the Active section.

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[soft whale]

Noo

[blazing saddle]

Do it and check if PUBG MOBILE is listed there or not, @soft whale

[soft whale]

Noo

[blazing saddle]

@soft whale What about in Expired or Removed?

[soft whale]

Which ones

[blazing saddle]

@soft whale Hmm.. I see. I don't think you can login via Facebook for now. Try contacting Facebook support regarding PUBG MOBILE not being in the list of active apps.

[soft whale]

You didn't know

[blazing saddle]

If it is not listed in the Active tab, you cannot login.

[lime dove]

I m not able to register my number

[night cloak]

i logged onto my account from a emulator, then after switching, i tried to log in through my ipad, then it told me that i cant log into it on my ipad because ive logged onto the account with a more updated version. But i checked the app store and it is fully updated

[soft whale]

Whyy

[lime dove]

@polar marsh

[soft whale]

It is confirmed listed in active yab

Tab

[polar marsh]

@sly hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kind mountain]

@soft whale thats PUBGM lite in your active tab, not PUBGM.

[lime dove]

Help

[soft whale]

Yesss

It Pubg lite

Pubg mobile. Is not there why??

[lime dove]

???

[autumn hawk]

@vivid merlin @blazing saddle Point 2.5 has read what to do next

[craggy blade]

Follow it.

[red anchor]

How is this possible look at his dress?

[craggy blade]

@red anchor It's from a event.

[rocky jewel]

Hello it's urgent !! i have a problem in my acc
would anyone help me !?

[red anchor]

@craggy blade which event?

[craggy blade]

@red anchor Livik Map event.

[red anchor]

@craggy blade oh thanks for clearing me out ♥️

[rocky jewel]

!?!?!?!

[craggy blade]

Welcome :)

[rocky jewel]

Heeeey !!

[red anchor]

@rocky jewel Explain about your problem!

[polar marsh]

@rocky jewel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Thank you for your answer, @red anchor, but in the future please refrain from mentioning this topic even if it's to answer someone. ;)

[azure rock]

• Kindly note that account hack issues will take up to 90 days based on the number of requests we are receiving.

Please answer all these questions very clearly so we can process your request:
1- Your UserID
2- Your social media account that the hacker can't access
3- Both nickname of linked social media accounts
4- Registration date of your account
5- First and Oldest payment receipt made from this account
Ans

Both nickname of linked social media accounts

[polar marsh]

@blazing bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange nova]

Help
When will pubg unban in pakistan

Any official news

[storm willow]

@strange nova you may check your country News channel

[strange nova]

@storm willow i have asked this question here because pubg corporation officially sent a lawyer to the pakistan court

That why

[polar marsh]

@blazing bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn hawk]

@storm willow @vivid merlin Point 2.5 has read what to do next

[pulsar spindle]

I need help removing my pubg mobile Twitter and Facebook. Someone hacked my Facebook and they change everything but I have put my email to pubg mobile that’s why I can only log in with email but that dude keep logging from Twitter and Facebook. I really need help unlink those two media.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @pulsar spindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pulsar spindle]

Where should I ask this question?

[shy mist]

@pulsar spindle In game customer support

[blazing saddle]

@autumn hawk Follow the instructions given there and contact the social media support.

[alpine brook]

what is these things in clan shop?
& what is the use of it?

[warm tendon]

Is sound bug is fixed?

[autumn hawk]

@blazing saddle I wrote to Facebook but could not recover my account, but the hacker removed my game from Facebook and linked it to Twitter

[normal fulcrum]

what is these things in clan shop?
& what is the use of it?
@alpine brook Left one is an emote exclusive for Cheer Park and other 2 are Avatar

[alpine brook]

@normal fulcrum Thank you

[normal fulcrum]

@autumn hawk Are you able to log in?

[autumn hawk]

@normal fulcrum No💔

[normal fulcrum]

Than we cannot help you. Sorry

[autumn hawk]

@normal fulcrum why

[autumn forge]

hello
i need help i have account connected with facebook
but i can't open the facebook account
i need to connect account with twitter to open it

[normal fulcrum]

If you cannot log in at all than we cannot help you

[autumn forge]

i open the account in my phone

[normal fulcrum]

@autumn forge Try contacting facebook support to recover your account

[autumn forge]

they close the account cus i try to add eamil

so what i can do i need to disconnect and account and add twitter account

[normal fulcrum]

Do you have any other account linked with pubg mobile?

[autumn forge]

i see game center icon

but my game center connect with other one

[misty nova]

Alucard

Xan you help me

[autumn forge]

@normal fulcrum ?

[normal fulcrum]

@autumn forge Are you able to log in to Pubg Mobile with that account?

@misty nova Maybe. What's the issue?

[night cloak]

Can I log in my account on Android if I have ICloud save on iOS?

[polar marsh]

@misty nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@night cloak Yes if you use social media account such as Facebook or Twitter

[night cloak]

I can connect my account to Social Media even if I have connected with iCloud?

[normal fulcrum]

You can connect 2 accounts with you Pubg Mobile ID

[autumn hawk]

@normal fulcrum I need my own game and I paid a lot of money on it

[normal fulcrum]

Nothing can be done if you can't even log in @autumn hawk

[rapid meteor]

Hello guys, When will the graphics rendering issue will be solved?

[autumn hawk]

@normal fulcrum I created a new account on Facebook with the same previous name, but the hacker linked it on Twitter and I know the information related to it.

[normal fulcrum]

Try contacting customer service in-game @autumn hawk

@rapid meteor Device?

[autumn hawk]

@normal fulcrum What did he tell them?

@normal fulcrum Why don't you help me?

[normal fulcrum]

Because we have no power over in-game account

[wet oracle]

Hello

[autumn forge]

@normal fulcrum yes but i cant open the facebook account so i cant log out from the account

also when i try to connected with email i dont get the code

[safe nymph]

Hey guys

I reinstalled my pubg just now using the whole obb package to fix the voice glitching issues

[polar marsh]

@safe nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Is pubg banned in Pakistan ?

[haughty cypress]

do you watch the news@night cloak

[night cloak]

No

I’m a gamer lmao

No time for news

[rotund badge]

hey, what are the requirements for becoming PUBG Partner

[storm flume]

Please refer to this channel's pinned messages for further information, @rotund badge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[clear berry]

This is third time it happened today while landing

Device - one plus 7
Any server I play
OS - oxygen 10.3.3

[bold siren]

#old, @clear berry.

[clear berry]

Yes I posted it wrong section

[late summit]

When will the problem be resolved?😩😩

[clever portal]

How to complete this achievement if you removed crates points in RegeGear???

[long trellis]

I want pubg unban in Pakistan 😭😭

[fringe fable]

Excuse me i want anyone one from support team to contact me if possible ?

[bronze flint]

Fix that's friend list glitch fast... Its soo annoying.....

[tidal panther]

<@&481161015728406538> @somber solstice how to ban someone?

[real halo]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @real halo. Remember to read through #faq before asking questions in the support channels.

[tidal panther]

@bronze flint how do you?

@long trellis use a vpn

[vivid merlin]

@tidal panther ban a hacker?

[polar marsh]

@whole monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plucky trail]

When PUBG Team Will Register PUBG In Pakistan?

[rugged pilot]

Is there any chance I can disable the Non standard Screen settings?

[night cloak]

This is so frustrating , i have been playing pubg mobile since season 2 , i want a solution even thou i know it’s against the rules.. i have a Twitter account that I disabled but I connected it before to my pubg account but now it’s just stuck ... i want to unlink my pubg from all social media and connect to my game center and the know link with an email . So please pubg support please help? I know you did that to some ppl .

[rapid hornet]

Hi

I’m new

Add me my id 531999279

[night cloak]

Hi, I know some people use hackers and post videos while they play hacks. And they share it on the telgram channel. If I send their videos to you, are you banning them from the game?

[sick shale]

@night cloak record their screen and report them in #cheater-reports when the channel is opened

@rapid hornet Use #activities

[night cloak]

@sick shale They recorded the screen of their phones while playing hacker

@sick shale

[rich spade]

How i can contact pubg m korean support?

[sick shale]

@rich spade you can contact customer service in-game I think

[umbral girder]

@polar marsh Hello My device was stolen and all my information was lost, I blocked the credit card, but the pubg went to my mobile account and I cannot access my account. I deposited money in the account and reached the records help me

[wide dock]

@polar marsh can you please help me someone scammed my id and logged in his gmail account into my account. Help me to get back my account.

[brave lance]

Does anyone knows when the unlink option will be available again?

[clear berry]

@night cloak if it's been happening since last update, it's because of frame drop I think . Phone stop recognising touch, similar thing happening with me lol

What phone you got? I know what you talking about, this bug happened with me before too but somehow fixed itself within 2-3 days and now it just started happening again since last update lol@night cloak

[next tartan]

which server is best for nongameloopers?

[hot pond]

Someone hack my I'd and I change I'd password then also hacker can open my game

And I got msg login from another location

[sullen fjord]

Hello Dear Pubg Mobile,

Please add ' Sweet Pineapple Set' in the game for a while to purchase because its been almost 3 seasons and many people missed it so we need a chance to get that set again because it was my favourite set and missed it because i was not knowing about that..

[solar sky]

I am experiencing a lot of problems in the update 0.19.0, the problem of hacking and problems in confrontations

I am facing a lot of problems in this update, everything has changed, it has become slow and delay in playing, and also I face problems when confrontations

[night cloak]

Will pubg ever bring back the sweet pineapple set ??

[shrewd maple]

والله مو لعبت بااا هكر اخي

[storm flume]

Please do not use any other language aside from English in this channel, @shrewd maple. Refer to #613267301243944960 for language channels.

[shrewd maple]

لماز البان

[storm flume]

Please do not use any other language aside from English in this channel, @shrewd maple. Refer to #613267301243944960 for language channels.

[tidal panther]

@tidal panther ban a hacker?
@vivid merlin yes

[storm flume]

Hello, @tidal panther!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tidal panther]

How do you

[vivid merlin]

please dont mention the moderator rule unless of an emergency. @tidal panther

[tidal panther]

But how do I ban someone

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vivid merlin]

you can only report them. @tidal panther

[pseudo nexus]

What

[tidal panther]

Why?!?

[polar marsh]

@pseudo nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

When will be available the option about seeing a ID player after i watch the replay death cam?

um

why does that appear?

[tidal panther]

please dont mention the moderator rule unless of an emergency. @tidal panther
@vivid merlin why?!?!?!

you can only report them. @tidal panther
@vivid merlin why?!

[pseudo nexus]

I don't care...tell me when you guys are bringing back the premium crate

[night cloak]

its??? already??? back????

Don't spam here

[pseudo nexus]

@vivid merlin why?!
@tidal panther because that's how it works

[vivid merlin]

@tidal panther reporting them is the only option, please report them. once reported they get banned. remember to not mention the moderator role as it pings all the moderators

[night cloak]

Lazy

[tidal panther]

But I want to ban them

[vivid merlin]

@pseudo nexus soon they will be back

[night cloak]

how can I apply for moderator? Lazy

On discord, obviously

[tidal panther]

How is it fair that you can ban someone and i cant

[pseudo nexus]

@pseudo nexus soon they will be back
@vivid merlin any date

[night cloak]

@vivid merlin all those cheater i reported not even one get banned

[storm flume]

Please refer to subpoint 6.3 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vivid merlin]

@pseudo nexus not at the moment.

[night cloak]

When will be available the option about seeing a ID player after i watch the replay death cam?
@vivid merlin

[tidal panther]

@tidal panther because that's how it works
@pseudo nexus why tho? Not fair

[vivid merlin]

@night cloak no information regarding that yet.

[pseudo nexus]

@pseudo nexus why tho? Not fair
@tidal panther because they have to confirm if they are really using hacks. Once they are sure they can take action against the player

[night cloak]

I replay how a cheater killed me and after that i can't see his ID i can only report him
But they never get banned X_X
Even if its obvious that he was cheating

[tidal panther]

What im asking is why I cant ban someone and other people can

[night cloak]

what are you talking about

[vivid merlin]

@tidal panther other people cant, other people report others if someone is cheating to get them banned.

[night cloak]

everytime I say "b-a-n" the bot says that lol

[vivid merlin]

please dont.

it triggers the bot.

[pseudo nexus]

everytime I say "b-a-n" the bot says that lol
@night cloak yes

[tidal panther]

@tidal panther other people cant, other people report others if someone is cheating to get them banned.
@vivid merlin i get it but how come you can ban people and other people(including me) cant ban people

[night cloak]

yeah I'm not trying to but it's annoying

[pseudo nexus]

From now use Baan

[tidal panther]

Its only fair that everyone can ban anyone

[vivid merlin]

@tidal panther I cant ban people, I'm a moderator for this server not for the game.

[night cloak]

krugz how is that fair?

[polar marsh]

@pseudo nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I just pull up a youtuber's ID and ban them permanently for what

[tidal panther]

Im talking about the server

[night cloak]

so you want people to have access to b.an anyone on this discord server?

[tidal panther]

Yes

Its only fair

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pseudo nexus]

Why the hell would you baan someone

[vivid merlin]

@tidal panther no one in this server can ban anyone in the game, you can only report them in-game or through #cheater-reports

[green fable]

hi

[tidal panther]

Why tho

[green fable]

i need help mod

[night cloak]

how is that even fair?

[tidal panther]

Its not fair

[night cloak]

krugz

you're wrong

[tidal panther]

Its not fair

[vivid merlin]

@green fable what's the issue?

[tidal panther]

Everyone should have the right to ban

[pseudo nexus]

Can you guys please stop

[night cloak]

can the bot stop

[vivid merlin]

ok stop. please

[pseudo nexus]

You stop using the word zoe

[vivid merlin]

@tidal panther just report the users.

[weary sedge]

@vivid merlin bruh rip

[night cloak]

Stopppp Spamming

Bann

[pseudo nexus]

What's the difference between orange and blue names ?

[night cloak]

the color @pseudo nexus

[humble falcon]

I really need help on my email linking stuff Every time when I tried to link my acc it keep saying this

[pseudo nexus]

That's so helpful zoe

[night cloak]

no problem.

[vivid merlin]

move to #chat or #pubg-mobile if you dont need help with the game, this is the pubg support channel.

@humble falcon contact customer service.

[humble falcon]

What I should i ask them

[night cloak]

yeah let's calm down and let @-lazy do his job

[humble falcon]

Should it be on da acc or can I use different acc to contact customer service

[night cloak]

contact customer service on that same account

[strong cairn]

Can somebod help me fix this issue

Somebody *

[vivid merlin]

it should be on that account, you have already told me this before. your account details is for you. no one else

[weary sedge]

@tidal panther, why would any big company hire an employee without checking their skills? Thing works same here. They give b.anning perms only to chosen ones. Help everyone, win their trust and get it.

[vivid merlin]

@strong cairn that only happens when you buy from a third party seller.

[night cloak]

killi, that's cause you bought from an illegal seller

[strong cairn]

I bought it from the game

[green fable]

delete this

[night cloak]

yes, but it says you've bought it somewhere else in the past

that's why the official PUBGM is deducting some of the UC you bought now

if that's an error, contact customer service

[vivid merlin]

@strong cairn contact customer service for more details regarding that.

[tidal panther]

@tidal panther, why would any big company hire an employee without checking their skills? Thing works same here. They give b.anning perms only to chosen ones. Help everyone, win their trust and get it.
@weary sedge but this is a discord server, not a company

[pseudo nexus]

Is midasbuy a third party seller ?

[vivid merlin]

no

midasbuy and the app store are all offical.

[pseudo nexus]

Any other websites ?

[strong cairn]

Sigh i contact them but They not showing me how to fix the issue

That’s what i need help for

[pseudo nexus]

Your uc is so gone bro. Now buy from midasbuy

[strong cairn]

@vivid merlin

[vivid merlin]

no. Those are the currently the only official ones. @pseudo nexus

@strong cairn unfortunately this server isnt able to assist you with this issue, only customer service can. remember to buy from official sellers next time.

[strong cairn]

If i purchase from midasbuy would it still take the uc from the game?

[pseudo nexus]

No

[vivid merlin]

no. because that an official seller.

[green fable]

lazy i think i owe you 5$ lol

[vivid merlin]

@green fable move to #chat or #pubg-mobile if you dont need support for the game.

[weary sedge]

@tidal panther, what's difference? Everyone from staff team are just volunteering. They don't get paid. And the server is bigger than normal companies, we have more than 300,000 members.

[pseudo nexus]

How can I become a mod

[storm flume]

Please refer to subpoint 6.3 in #faq for further information, @pseudo nexus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[weary sedge]

And this @tidal panther ^

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[strong cairn]

Are you guy’s sure that’s a official site i dont want to lose my account

[vivid merlin]

you can also use this. @strong cairn
https://www.pubgmobile.com/pay/

[pseudo nexus]

Yes thats where you should buy from now. But I will suggest you not to waste your money on this stupid ge

Game

[limber drift]

lol

[night cloak]

he can do what he wants

unless you're his manager

[pseudo nexus]

I am not ordering him anything

[vivid merlin]

move to a discussion channel please.

[grave estuary]

If someone stole my account what Can I do?

[heady thistle]

guys when exactly the RP closes and the rank of new season open?

[obtuse wagon]

Why did not link you entered in the number is correct and the code is correct

[night cloak]

guys when exactly the RP closes and the rank of new season open?
@heady thistle Royale Pass (13) will be closed in 4 days exactly

and royale pass 14 will be released the same day

[storm flume]

You can contact the customer service via the game settings, @grave estuary. Refer to subpoint 5.3 in #faq for further instructions.

[bronze warren]

Dear in Pubg Team,

I hope you are doing well and staying safe with the current situation for the pandemic crisis,

Kindly note that my PUBGM game account has been banned, and it’s maliciously banned without warning and cause, and I have not violated the terms and conditions of the PUBGM. Also, my KD 4 and the other players cheated on their KD 37 and not banned. You can check the top 100 for all the services, I’m one of all players play clears, and I don’t do anything in my account and always sends a report for a cheater in the Discord app, and I’m still recorded my game as an evidenced. I can share it with you anytime you want. I have spent a lot of money on this account, and I hope that my account will be returned and removed from it. Please do Investigation and unbanned my account I didn’t break your rules.

ID: 5436862877
Pubg name: シنشبهē

[storm flume]

Please do not use any other language aside from English in this channel, @bronze warren. Refer to #613267301243944960 for language channels.

[polar marsh]

@bronze warren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady thistle]

@night cloak no impossible, cheack ur info> 48 hrs and the RP wil close

[alpine condor]

Any mod around

Audio plugin for the game isnt working correctly

[night cloak]

nope, it'll close in 4 days

[heady thistle]

RP card in game it says 47 hours to use>

[night cloak]

better use them quick then

how do ppl have conqueror avatar frames?

when they rlly arent

[unreal geode]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unreal geode. Remember to read through #faq before asking questions in the support channels.

[night cloak]

if they were conqueror on an older season

they'll have it anyways

i check

and they arent

like s4

[unreal geode]

i had an account about 1 year ago

[night cloak]

and the earliest season is like 10

[unreal geode]

Connected with my Apple ID

when i re-entered with my apple id

[night cloak]

the first season was the number 1

[unreal geode]

I didn’t get ‘my’ account

[night cloak]

i outsmarted a "conqueror" player in tdm lol

😂

idk if its conq tho

hmm

bc i see ppl with conq frames

but play like plat

[unreal geode]

#chat #pubg-mobile

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

how do they have the frames

if you don't need help, please go to #chat or #pubg-mobile

when like the earliest they've started was like s10

[unreal geode]

@night cloak u too

[night cloak]

no cause i'm helping lol

[unreal geode]

u both starting off topic than help

[night cloak]

wrong.

[tacit linden]

#questions when premium crates are coming

[night cloak]

they'll be back soon

whenever the current custom crate expires

[short eagle]

@tacit linden soon

[tacit linden]

#questions after update I can't see my friends properly how to fix it?

[night cloak]

try to restart your device and make sure you have a good internet, or wait a bit until it fixes itself

[tacit linden]

#questions when character vouchers are coming?

[night cloak]

they're already on the game, i'm sure they'll add a new character soon and you'll have a way to get some

[short eagle]

#questions after update I can't see my friends properly how to fix it?
@tacit linden it will be fixed soon

[tacit linden]

@short eagle Ok

How To Fix This?

#questions

[night cloak]

click on "download" and wait a bit more

[soft patio]

How to know when will a season ends?

[night cloak]

they usually last 2 months

the season 13 is ending in 4 days and season 14 will start right away

or you could google it

[polar marsh]

@vital niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@shrewd maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[potent sedge]

@sand path they sent me this every so often @sand path
@potent sedge @sand path @normal fulcrum finally if they help me to recover my unlinked account?

please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

what's the issue @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

don't use the word b-an

[hot plover]

Where do we put feature request for PubGM

Is there even such a thing with pubG?

[woven atlas]

@wide hawk it just depends on ur luck to get a mythic item. My streak is at 600+

[wide hawk]

I m not getting anything legendry ,mythic on creates and uc creates ...only silver fragments and stickers

@woven atlas my luck is too bad till now I would not get anything better. On creates and uc

[woven atlas]

@wide hawk just depends on ur luck. If u have no issues move to #chat or #pubg-mobile

[wide hawk]

@woven atlas how to contact pubg offical support

[woven atlas]

@wide hawk Use ingame Customer care

[night cloak]

You can contact them in-game

[wide hawk]

In-game customer's service is no use ..I tried a lot

[marble wharf]

I can’t login with my fb account

[pulsar spindle]

What’s the pubg email?

[night cloak]

no don't tell him

don't give your e-mail away.

try again or restart your device

[marble wharf]

Alr did everything

[pulsar spindle]

@night cloak why not?

[night cloak]

cause you could search it in a database and get on his account

[pulsar spindle]

Noooo

[night cloak]

giving your e-mail away is like giving your account away for free.

[pulsar spindle]

I’m trying to recover my account

[marble wharf]

@night cloak so what will I do? .-.

[night cloak]

wait until a mod answers. I have no idea.

[pulsar spindle]

@night cloak I got hack by someone in Facebook and I have my email link in my account trying to recover it.

[night cloak]

alright then wait for a mod

[quaint depot]

when is premium create coming?

[storm willow]

@quaint depot I think it’s Already there.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @pulsar spindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@marble wharf restart your router/ device and try again

[night cloak]

yup

[marble wharf]

Keeps saying about my connection even though it’s fine

And I’ve already tried restarting my device

[night cloak]

reset your router then

[marble wharf]

It’s not my router ._.

[night cloak]

that'll get you a better connection for a bit

well if you don't want to try it

[marble wharf]

Cause ive tried using with my data

[night cloak]

then don't

[marble wharf]

Still doesn’t wanna

[stray current]

@Kirabyu I have also the same problem

[wraith brook]

@stray current Restart your device

[heavy wind]

Guys

[heady falcon]

@marble wharf u on ios?

[polar marsh]

@heavy wind:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heady falcon]

pubg wont work again

ios is bugged

once again

[vital oriole]

@polar marsh please fix phoenix os matchmaking now no hackers

[heady falcon]

ur talking to a bot mate

[last prism]

Conan

[wraith brook]

@last prism You have some issue ?

[jovial hemlock]

@wraith brook Zombies mode will come again

[wraith brook]

@jovial hemlock Most likely near the Halloween week

[jovial hemlock]

When will it come zombies mode??? @wraith brook

[wraith brook]

@jovial hemlock Told already , we don't have a specific date . But we can expect it in the Halloween month.

[jovial hemlock]

@wraith brook Halloween means

[wraith brook]

@jovial hemlock A spooky festival
.you can Google about it

[tranquil lance]

What's is the problem

Apk were working till 0.18.0

[limpid silo]

how to report a cheater

[tranquil lance]

You don't because tencent is busy in making skins.

[limpid silo]

[raw edge]

Where is 0.20 beta registration

[wraith brook]

@limpid silo Do it in game also put the information in #cheater-reports

@tranquil lance Install from official store

@raw edge You will get informed once it starts . Keep an eye on #news

[raw edge]

@wraith brook thanks bro

[wraith brook]

👍

[limpid silo]

@wraith brook I don't have permission there to post

[wraith brook]

@limpid silo Channel closed at the moment . Do when it reopens

[limpid silo]

Can i report a player through normal mail?@wraith brook

[wraith brook]

@limpid silo Yes you can 🤗

[limpid silo]

@wraith brook Does it work?

[wraith brook]

@limpid silo Yes , pubgm team investigates the player

[limpid silo]

@wraith brook Ok thanks

[storm flume]

Hello, @limpid silo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

👍

[stray current]

@ABubby already done that method.

[storm willow]

@heady falcon I don’t see any issue in iOS. Can you explain or send screenshot of the issue ?

[alpine condor]

@storm willow

[storm willow]

Answered in #pmco anything more you need to know? @alpine condor

[alpine condor]

I think my audio plugin in pubgm isn't working properly

[storm willow]

Try repairing the app once, switch from Wifi to mobile data and see if it solves the issue

[alpine condor]

I tried all solutions

[flat perch]

What about if someone get knocked out, you just can’t finish him with pan or fist? Only gun! So people just stop bullying on knocked players! #pubg-mobile #questions

[alpine condor]

From changing headsets &routine repair & uninstalling

[polar thistle]

@marble wharf let me know if your problem got solved

[alpine condor]

I also sent to customer service nothing happened since 3 months

[haughty cypress]

@flat perch thats a stupid idea considering how some fights rely on melee

[clear berry]

Lmao don't be mad bruh, it happens with everyone

@flat perch They might be Outta ammo if y'all hot dropped lmao it's aite

[alpine condor]

@flat perch its fun for being the one killing

[flat perch]

@haughty cypress I’m talking about finishing not knocking! I just find it kinda offensive as some players tend to finish with pan or fist even when they have gun with ammo

@clear berry they’ve removed the friendly car run for teammates, so I think it’s possible to do this.

[storm willow]

@flat perch #old

[rain raptor]

This guy is using xray he already knew the position of enemies

[alpine condor]

#cheater-reports @rain raptor

[rain raptor]

I can't message in that@alpine condor

[alpine condor]

Ok

[storm flume]

Hello, @rain raptor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[alpine condor]

From changing headsets &routine repair & uninstalling @storm willow

[wild bronze]

Hi guys
I got a probleme while launching a match, tdm or classic, i’m stuck on loading page and i got to quit/restard pubg to get back to the match. Ipad mini 5. Any fix?
it happened to me once in a while but atm it’s more every 10 game

[clear berry]

Whole one plus series is jacked up for this game lol feedback and bugs filled with reports on one plus including mine, 10.3.3 OS update really ruined it for us. Jacked up gyroscope - shivers and crashes alot, Ghost touch, frame skips and massive lag lol even more bugs since last update. I brought this phone for gaming but now regretting it

@wild bronze Yes bruh that bug been around, try clearing cache and uninstall then re install it? Repair client worked for me

[brittle flame]

hey i have a problem login Failed Network Error please Check your network Iam Using that oneto chat how is it not working

[grand zinc]

Hello

I go to training ground i get 300 ms but if i go classic or tdm i get 30 ms

How to fix this

[polar thistle]

I think pubgm needs server upgrade

[stuck cliff]

Why everyone gone?

[storm willow]

@stuck cliff Temp fix.. try joining Cheer park and leave. Will be patched.

[wild bronze]

@wild bronze Yes bruh that bug been around, try clearing cache and uninstall then re install it? Repair client worked for me
@BigBronkk#5008
I’ll try that, not sure how to clear cache in apple devices tho

[storm willow]

@wild bronze go to setting safari and clear cache and cookies.. restart device

[clear berry]

@wild bronze that should work, repairing client worked for me but I cleared everything too

[storm willow]

@alpine condor post in #old with Char ID, region, device info and video evidence of the bug.

[stuck cliff]

Thanks dude!

[jovial hemlock]

@storm willow when will it come bonus challenge

[storm willow]

No information on that.. (I guess, Probably when next season starts) @jovial hemlock

[jovial hemlock]

@storm willow you mean season 14

[storm willow]

@jovial hemlock yeah may be.. no official information yet

[jovial hemlock]

@storm willow ok thanks

[soft whale]

My account is not working

[spring zephyr]

@soft whale What do you mean?
Can you explain your issue in detail.

[soft whale]

This problem

[spring zephyr]

@soft whale Your region?

[alpine condor]

@storm willow it cant be a video becuz its just an audio thing

[soft whale]

Tirupati

[spring zephyr]

@soft whale Can you access your social media account?

[brittle flame]

failed to login check Your network Connection any Tips

[soft whale]

Which account

[spare pond]

I completed 200 TDM matches, I didn't get M24 skin

[spare pond]

Tirupati
@soft whale It's India

[soft whale]

Yes

[wraith brook]

@spare pond Show the ss of the achievement

[spare pond]

no

because..m

[spring zephyr]

@brittle flame Try using another network.

[spare pond]

@brittle flame It May Be Server Down For A While When Every Players Join The Game Together

[brittle flame]

ok But my other device connects to same with same network

[wild bronze]

@wild bronze go to setting safari and clear cache and cookies.. restart device
@storm willow will that erase all my setting like repair used to do?

[soft whale]

Which account

[wet oracle]

Hello

[stuck cliff]

Im stuck

[night cloak]

😆

[stuck cliff]

Help

[wraith brook]

@stuck cliff That's a glitch . Please report that in game .
Also post that ss with all info like device etc . In #old

[spare pond]

And There Is Glitch In Livik , Black Screen In Spawn Island/Lobby

[stuck cliff]

Okay

[wraith brook]

@spare pond Livik is in beta so glitches will be fixed as it improves

[spare pond]

Ok

[soft whale]

Hloo

My problem told

[spare pond]

which

[spring zephyr]

@soft whale Try changing your network connection.

[craggy blade]

@soft whale Didn't toroid answered you yesterday? Check your previous messages

[soft whale]

It's not coming with wifi also

[spare pond]

Restart Your Device And Check

and which is the best gun in pubg for short and long range

[brittle flame]

now it says pleas wait 4min

[spring zephyr]

Change your network connection and try again.

[brittle flame]

ok

[desert pewter]

How can i unlink my account from fb i don't use fb so

[storm willow]

@desert pewter you cannot unlink.

[upper kiln]

I am not recieving video crate reward after watching the video fully from morning.Why?

[mighty arch]

@upper kiln Maybe you opened another account on your device

[soft whale]

This is my account

But using others

[wraith brook]

@soft whale With which this is linked ?

[soft whale]

Facebook

[wraith brook]

@soft whale So do you have that FB account ?

[soft whale]

Yess

That using another member

[spring zephyr]

@soft whale You have already been answered by an admin.

Contact Facebook customer service for this issue.

[soft whale]

Number

In facebook

Tell

[spring zephyr]

What do you mean?

[soft whale]

Number

Phone

[night cloak]

Hey can anyone help me in fixing the notch issue

I use an android device

And whenever I restart the game the controls keep shifting

Some people are saying that spectating your friend is delayed for 30s , is it true?

[soft whale]

Tell something

[solemn oxide]

Hello I saw infection mode tab in game right now but i wanted to play it i cant find it

It was a bug or what

[sand sparrow]

Who can help me recover my account

[normal fulcrum]

@solemn oxide Screenshot?

Who can help me recover my account
@sand sparrow Customer Service

[sand sparrow]

They did not help me

[normal fulcrum]

Some people are saying that spectating your friend is delayed for 30s , is it true?
@night cloak I don't think so

@sand sparrow Try again

[thorn creek]

Can someone report a cheater for me?

[sand sparrow]

Hawai tried

I want to talk to one of the hosts from here

To recover my account

[normal fulcrum]

We cannot help you to recover your account

Only. Customer service can

[sand sparrow]

So, the account went

Failure to support and failure of the company, Heh Bopaji Mbayl

You are losers, and God has a hijacked account

I give full information to customer service and help me

[warm steeple]

can anyone give me a link of full HD map

for analysis

[spring zephyr]

@warm steeple What do you mean?

[warm steeple]

i want to download all map of PUBGM

i mea HD map

with high resolution

[normal fulcrum]

@warm steeple Map is Map. HD or Ultra HD depends on your device

[sand sparrow]

How can I contact Discord Customer Service

[spring zephyr]

@sand sparrow Refer to #faq 2.5

[bright spindle]

Hi

[polar marsh]

@bright spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm steeple]

my device is okay

[polar marsh]

@compact wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm steeple]

when i search on internet some are with high resolution but they are of pc version

where some buildings are missions

[soft whale]

Tell something

[warm steeple]

@normal fulcrum i meant image of map 😂

not in game map

Can anyone help you with providing a link of HD map ( image )

[orchid rose]

Does pubg and pubg lite work together
Like if i wanna play with friends that have pubg lite and i have pubg would it work???

[lost summit]

Since the last update, all my friends just shows offline or empty even though they're there online in game. I tried repair and all things. But still nothing worked... Haven't done anything or just updated the game from playstore as it came. But after that last 5 or 10 mb patch update, everything has changed. Seriously getting irritated when it does this things. I even reported to support yesterday. But still the same.

Tried 5 different data connection. Wifi, data etc but still same...

[wraith brook]

@orchid rose No both are different

@lost summit That bug will be fixed soon

Enter cheer park and leave to have a temporary solution .

[lost summit]

Hope it does.. really getting annoyed with it. And haven't played since yesterday

[night cloak]

@wraith brook when will TDM glitch be fixed i am not able to play since a month
Device - Ipad air 2
Server - ASIA