questions

[storm willow]

@frigid yew Account can’t be unlinked

[sand path]

@alpine brook #old

[frigid yew]

Well that sucks > @frigid yew Account can’t be unlinked
@storm willow

[solid cobalt]

Bonus challenge redeemtion store opening date or time please solve this problem

#questions please unlock bonus challenge redeemtion store

[topaz karma]

Yeah plz unlock bonus challenge I had 4700 coins I want to redeem 500 uc

[upbeat saffron]

I want to report a cheater but i can't send anything to the cheater reports channel , any Solutions?

[solid cobalt]

@upbeat saffron bro its not a pubg its bug g

[storm willow]

@upbeat saffron you need to be level 10 in the server.

[upbeat saffron]

How to do that?

[storm flume]

Your level is defined by your server activity, @upbeat saffron. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[solid cobalt]

!rank

[storm flume]

This command is disabled in this channel, @solid cobalt. Please execute the command in #481204134859505684 instead.

[stone pendant]

How can i delete Facebook?

[upbeat saffron]

I thought cheater numbers decreases after update

But today i found a hacker who was,flying cars and killing everyone with magic bullet hacks and wall hack too just by changing his sit

Didn't took any close range fights

@storm flume what is my level point on this discord

[solid cobalt]

@upbeat saffron go to #481204134859505684 and write !rank show your rank

[upbeat saffron]

Doesn’t work

[steep depot]

Speaker and mic is not working after 2mb Update ingame

[meager ridge]

My friends account got hacked and now he only has 6 UC left instead of 600. Anything he can do to reverse this?

[sterile quiver]

im getting 60 fps after the update but sometimes the fps just becomes 0-1

and then it stops

[steep depot]

Pubg sleeping

[sterile quiver]

the game runs super smooth all time

[steep depot]

Speaker and mic glitch

[night cloak]

When can we expect ernagel v2?

@night cloak 0.20.0 or 0.21.0 update

[steep depot]

Speaker and mic glitch after 2mb Update

[sterile quiver]

never

[modern stratus]

Erangle 2.0

[woeful elm]

My friends account got hacked and now he only has 6 UC left instead of 600. Anything he can do to reverse this?
@meager ridge unfortunately it can't be reversed.

[modern stratus]

When erangle 2.0 is coming

[meager ridge]

😦

Not even official support can help? Like from the helpdesk website?

[woeful elm]

How can i delete Facebook?
@stone pendant you can't unlink Facebook.

@modern stratus it will come soon. Patience

[modern stratus]

@woeful elm any deadlines

[green oar]

Do you guy have some information about the Pubg Zombie mod

Are they gonna put the Zombie mode again ?

[woeful elm]

@modern stratus not yet confirmed

[polar marsh]

@versed nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow wolf]

guys i have trouble in pubg a hacker hack my account on pubg and link his google with my pubg account please i want to unlink google from my pubg account

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @hollow wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@shadow raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lilac fulcrum]

I seen someone with a hotdog outfit so I was wondering where can I get it?

[tribal ibex]

I have a problem in gameloop emlator

[sharp onyx]

All the outifts that are available atm are in the shop. Some outfits get cycled so it might come back again in the future @lilac fulcrum

@tribal ibex ask in #emulator-support
Assign yourself emulator role by reacting to "E" in #613267301243944960

[south pewter]

#WeWantBangladeshServer🇧🇩

[tribal ibex]

where is #emulator-support@sharp onyx

[sharp onyx]

@tribal ibex react to the E in #613267301243944960

@south pewter Do you have a query?

[lilac fulcrum]

When was the last time it was out?

[sharp onyx]

@lilac fulcrum idk. If someone has it, it was in the shop at some time

@agile hollow please post in #old

[south pewter]

Yes. we have million of pubg player in bangladesh.but why pubg not gives us a server?

[lilac fulcrum]

@sharp onyx they said it's a secret how to get it

[sharp onyx]

@south pewter Indian server is close enough I guess. Whats your ping in game?

@lilac fulcrum look up on YouTube then

[tribal ibex]

@sharp onyx I CANOT REACT

[lilac fulcrum]

Can't find anything

[valid panther]

What about bonus challenge

[sharp onyx]

@tribal ibex ask in #discord and a staff will give you the role

@lilac fulcrum ask your friends then

@valid panther it will be back soon

[south pewter]

200-350 ms avarage ping.sometimes it increased to 700/800 ms.

[valid panther]

Before or after season 14

[sharp onyx]

Not sure. Keep checking the in game tab regularly

[valid panther]

Ok

Any reason for locking it

[polar marsh]

@trail cave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[south pewter]

We have to play with a lot of difficulty in this ping issue 😰

[proven dirge]

Hello, how can i unlink facebook of my acc on pubgm? Is that possible

[sharp onyx]

@valid panther Not sure. There was no information given when closing. It will be back soon

@south pewter whats your average ping though?

@proven dirge unlink feature is currently not available

[south pewter]

200-350 ms avarage ping.sometimes it increased to 700/800 ms.

[valid panther]

Ok thank you

[proven dirge]

Phone number unlink?

Or when will be that feature available

[south pewter]

@sharp onyx 200-350 ms avarage ping.sometimes it increased to 700/800 ms.

[sharp onyx]

@south pewter does everyone you know has the same ping or is it your net?

@proven dirge any type of unlinking is unavailable atm. No information when it will be back

[south pewter]

@sharp onyx everyones problem😰

[sharp onyx]

@south pewter well then you can suggest in #old

[haughty cypress]

disabled currently, nobody knows when its coming back@proven dirge

[night cloak]

Since this new update my phone doesn't go to extreme frame rate anymore I don't know why

[radiant shoal]

Why don’t Maldivians get matched with indian server? We always get indo lobby 🙄

[night cloak]

So?

[random burrow]

When will daily special bundel come ?

Is support there ?

Answer me

[radiant shoal]

Is support there ?
@random burrow no moderator is here i guess

[random burrow]

When they gonna come ?

[haughty cypress]

@random burrow no info on that

[radiant shoal]

When they gonna come ?
@random burrow im also waiting for them

[random burrow]

@haughty cypress u want ✈️

[woeful elm]

it will come soon

[radiant shoal]

Can you answer my question?
@woeful elm

[woeful elm]

@radiant shoal you get matched with indo players? might be because it's the best for you

or depending on the language you chose

[radiant shoal]

@radiant shoal you get matched with indo players? might be because it's the best for you
@woeful elm but i also want to play with my indian friends with low ping 🥺

[sand path]

Feel free to post it in #old

[heavy vortex]

@radiant shoal random may not match you with Indian lobbies.. so play with your Indian friend that way you can get their lobby.. but may result into change of ping

[radiant shoal]

Feel free to post it in #old
@sand path ok i thought support team can help me

[sand path]

Since you are outside India. You will be matched with mixed lobbies. Since it is not broken. There is no way to fix it. Unfortunately.

[radiant shoal]

@radiant shoal random may not match you with Indian lobbies.. so play with your Indian friend that way you can get their lobby.. but may result into change of ping
@heavy vortex Tried and i never get indian lobby

[heavy vortex]

Feel free to post it in #old.. @radiant shoal

[radiant shoal]

Feel free to post it in #old.. @radiant shoal
@heavy vortex alright thank you 🙏

[uneven glade]

When this will reset? I am out of limit to buy rename card?

@sand path 🤔

??

[sand path]

Next crew challenge

[uneven glade]

Whats the date? Here is mentioned 5/03/2020 like wtf

[steel wing]

@bold siren

How do I unlock those canons for popularity

And some players shoting a ball

I've seen my friends sending me those but how do I unlock them for my self?

@sand path ??

Maybe u know?

[sand path]

They were obtained from events

[steel wing]

Nah

I mean

Why I wasnt able to see those events?

My teammates keep collecting them by doing specified missions

[sand path]

Regional events

[steel wing]

Oh

If I change my flag to USA I can obtain them?

[sand path]

Nope

[steel wing]

I have a friend that has the USA flag and does collect them

How then?

[sand path]

They're not worth changing your Ingame region from settings. Event about to end anyways

[steel wing]

How much left?

Its so interesting

Can I know the event name at least?

Damn

@blazing saddle my friend you've always helped me
Can u explain me this one?

Sorry for taging*

[blazing saddle]

@steel wing Yes, what is the issue?

[steel wing]

Like I ve seen my friends sending me canons

And some players shooting a ball

Thats a way to send popularity

But how can I obtain them

[polar marsh]

@noble nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uneven glade]

@sand path whats tha date for the next crew challenge?

[steel wing]

Nero said that its a regional event

[blazing saddle]

They can be obtained from regional events. Changing your in-game region for regional events is not recommended. You'll probably have to use a VPN service too, and that is also not recommended.

[steel wing]

I mean a friend of mine has changed the flag to USA and can obtain them

I asked her if she gets them because of the USA flag and she said that she doesnt know at all

[blazing saddle]

I'm not sure, but I would suggest against it.

[steel wing]

Alright thanks

[uneven glade]

@blazing saddle when will this end the date mentioned here is 5/03/2020 tf?

?

[tired fractal]

why am i getting matched with eu players on other servers?

[blazing saddle]

@uneven glade It is already ended and crew challenge is currently closed.

[zealous turret]

anyway to get better teammates in tdm

I keep dropping 21 kills but still lose

[uneven glade]

@blazing saddle when will the shop limit reset again?

[blazing saddle]

@zealous turret Try using the language filter during matchmaking. There is no filter to get certain tier players in your team as the matchmaking is random for TDM.
You can also try joining teams.

[zealous turret]

yeah its weird when I play with my friends we face all noobs but when i play solo i always have to carry lol

[vernal sorrel]

airpods 2 You do not work with the game and if you work you take the sound from the phone and do not take my voice from mic airpods

what should I do

I talked to Apple, they told me the problem was in the game and they switched the headphones completely

[autumn brook]

I would like to ask about a pubg bug

Nvm

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fading bloom]

when bonus challenge will open

[night cloak]

can i change the difficulty of the game

[sacred storm]

I have a problem with the graphics when you decide this question?

[fossil hinge]

@sacred storm what is your problem?

[sacred storm]

you Admin? ))

[fossil hinge]

no but i can answer your question

[short eagle]

State your problem

[fossil hinge]

@sacred storm ^^

[sacred storm]

doesn’t show anything

graphics problem

[fossil hinge]

what are you talking about? state your problem with the graphics

nobody can help you when you don’t ask a question or say what is messed up. i am not admin but i act like one because i feel bad for the way they are treated in this server. people are so rude to them because they are mad that they have a problem.

[sacred storm]

you can wait? I will send a photo

[fossil hinge]

just tell me what is happening in the game and i will tell you what is wrong

it shouldn’t be this hard for you to tell me what is going on

@sacred storm

[knotty kindle]

привет

[sacred storm]

здарова

[knotty kindle]

Бля не за что заблокировали что делать?

[knotty kindle]

это что

[sacred storm]

now help nerd

[short eagle]

@sacred storm emulator?

[knotty kindle]

да

[sacred storm]

yes

[storm flume]

You can now access #emulator-chat and #emulator-support, @sacred storm. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[short eagle]

Use #emulator-support

[storm flume]

Please do not use any other language aside from English in this channel, @knotty kindle. Refer to #613267301243944960 for language channels.

[knotty kindle]

I’m not banned for anything

[short eagle]

You got banned?

[knotty kindle]

tes

*yes

for what?

[zealous turret]

because you used hacks

[polar marsh]

@knotty kindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pure raft]

I’ll probably be playing APEX
@sacred storm ok bro. Bye bye🌚

😂😂 pained. We all know y’all can’t quit pubg. So stop coming here to make such move.

Just tell them your bug and it will be fixed!

[sacred storm]

they do not help us

photo on top

[tepid epoch]

This message 3 days ago , when will they keep me posted ?
And where ? because this conversation is over 😅

[sacred storm]

lately a lot of mistakes in the game

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

My teammates are not able to hear me, neither am I while hosting rooms

No issues in lobby

[blazing saddle]

@tepid epoch They will send a message via the in-game support.

@night cloak Only during custom games?

[night cloak]

Yes

Changing to mobile data helps

But not on wifi

[blazing saddle]

Can you report the issue in #old along with details like Device, network, operating system, country, game ID and audio headset(wired/bluetooth)(if any)?

[night cloak]

[blazing saddle]

:/

[night cloak]

@blazing saddle should I mention wifi in network?

[blazing saddle]

Yep

You can include the—not facing issues on mobile data—part, @night cloak

[night cloak]

@blazing saddle Do I have to mention android version?

[blazing saddle]

Yes

[meager pumice]

When #cheater-reports room open?

[vivid merlin]

@meager pumice it will be opened soon.

[meager pumice]

@vivid merlin can loot be good on other maps like livik?

[clear berry]

@pure raft it definitely doesn't work like that lol "tell them bugs and they will fix" You probably never played a single game before pubgm before if that's your mentality lol or live somewhere that ain't exposed to gaming because it shows

Or all bugs will be fixed and noone will have problem 💀 but that's not how games work lol every game have few problems and their players are welcomed to expose those problems so game can grow on critisism, Don't talk about things you got 0 idea about lol

[light frigate]

Pmco 2020 registration website is not working please help me

[meager pumice]

@light frigate ask in #pmco

[tacit bronze]

@outer lynx These are my stats .. Please help me

[outer lynx]

[tacit bronze]

?

[polar marsh]

@pure raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal sorrel]

airpods 2 You do not work with the game and if you work you take the sound from the phone and do not take my voice from mic airpods

what should I do

في ادمن يتكلم عربي

[storm flume]

Please do not use any other language aside from English in this channel, @vernal sorrel. Refer to #613267301243944960 for language channels.

[blazing saddle]

@tacit bronze State your issue

[tacit bronze]

Okay thank you 🙏 @blazing saddle

[vernal sorrel]

i need admin toke arab plz 🙏

[polar marsh]

@wild bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tacit bronze]

I sent it, to no avail !😔 @blazing saddle

@blazing saddle I swear to you that I have not used a hacker

[polar marsh]

@wild bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steep depot]

Speaker and mic not working in lobby and also not working in game

[obtuse wagon]

I want to inquire about something

[steep depot]

Mic and speaker issue in game please help

[vast knoll]

Why does FPP queue take so long

Good job mods! Doing great!

[zealous turret]

because no one plays fpp@vast knoll

[storm willow]

@steep depot which region and who is your ISP?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @obtuse wagon. Remember to read through #faq before asking questions in the support channels.

[steep depot]

@steep depot which region and who is your ISP?
@storm willow PAKISTAN

[storm willow]

Wifi or mobile data? @steep depot

[steep depot]

Wifi or mobile data? @steep depot
@storm willow MOBILE DATA

[storm willow]

@steep depot can you try using google DNS?

[steep depot]

@steep depot can you try using google DNS?
@storm willow i played 5 games them there is no issue then a 2mb update come ingame then this issue occurs

[storm willow]

Please try manually configure to Google DNS and let me know

[nova cloak]

Hey guys. Im on Android and i am about to switch to iOS. How do i sign in with my gmail into ios?

[vast knoll]

Would save a lot of everyone’s time by looking things up yourself

[storm willow]

@nova cloak You need to have another linked account like Facebook twitter

[nova cloak]

If i did that, this channel wouldn't exist 😏

[formal quail]

Can some one help me ?

[storm flume]

You can contact the customer service via the game settings, @formal quail. Refer to subpoint 5.3 in #faq for further instructions.

[nova cloak]

I dont have a fb or a Twitter tho. If i link my gmail to fb, will that be ok?

[storm willow]

@nova cloak you can use new Email link option then

[formal quail]

-_- any solution for that

[storm willow]

@formal quail delete and reinstall from official source, contact ingame Customer support if problem persist.

[clear berry]

I won't recommend manually changing dns configuration if it was working fine before , might trigger more problems but if you don't wanna wait till game fix it You can try and it will work. I don't have that mic bug but many solved it like that

[storm willow]

@nova cloak

[formal quail]

@storm willow i did but still the same problem

[vernal sorrel]

ٱلْسَلآآآآم عَلْيّكَمُ و َرَحَمَةُ ٱلّلّه ༅

[storm flume]

Please do not use any other language aside from English in this channel, @vernal sorrel. Refer to #613267301243944960 for language channels.

[nova cloak]

@nova cloak
@storm willow ok soo i would have to create an apple id with my gmail?

[storm willow]

No, what are the linked accounts your have currently? @nova cloak

[nova cloak]

Only my gmail

[storm willow]

@nova cloak the one i marked ?

[nova cloak]

Yes

[storm willow]

Then you can login with that on iOS. No issue

[nova cloak]

Hmm im not seeing any email option. All i see is fb, Twitter, apple id, game center, and guest

[storm willow]

Then you need to sign up for Facebook or twitter and then link that with your PubGm account.

[nova cloak]

Kk i will do that. Thank u

I have never used ios before so I'm big noob

[devout dove]

Help anyone. I already sign in on Google play store wit my debit card

[sterile quiver]

im getting 60 fps after the update but sometimes the fps just becomes 0-1
and then it stops

why is this happening?

[patent thunder]

what happened to the premium boxes

[night cloak]

Premium crates disappeared?

[twin bay]

هل هناك دعم بالعربي؟

[storm flume]

Please do not use any other language aside from English in this channel, @twin bay. Refer to #613267301243944960 for language channels.

[twin bay]

I have a problem with the completion of downloading the images when entering the game, knowing that the Internet is good and I did not meet the problem until after the update

I deleted the game more than once and reinstalled, but to no avail

[pulsar oyster]

Hello when premium crate back again

[turbid geode]

This player is hacker

X ray vision

[storm flume]

Hello, @turbid geode!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[junior forum]

Hi

[polar marsh]

@junior forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear berry]

@sterile quiver How do you know your exact fps rate? But yes fps drop been issue since last update

[sterile quiver]

im using an emulator and i can show fps with it

there are programs for the mobile to show fps/cpu/gpu etc

[mental pawn]

What simulator?

[mild minnow]

Can Somebody Help me In pubg Mobile When im trying to move my character ,, sometimes my joy stick automatically miss and my player is stand at position and am unable to move it please help me 💔.

[tender star]

Unlinkingvfeature back in settings?

[short eagle]

@tender star not yet

@mild minnow you could post that in #old

@sterile quiver use #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, . Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

Hello when premium crate back again
@pulsar oyster @short eagle

[obtuse wagon]

Anytime the reporting of cheaters opens,

[steep depot]

Speaker and in game mic issue

[sterile quiver]

@short eagle oh all my roles are gone i forgot about that channel

[rancid vector]

When will Premium Create come?

[humble falcon]

Y is therr a new eroor called parameter error

[polar marsh]

@lusty reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure dock]

@polar marsh plz unlink my fb account it is hacked

It is used by someone

[vivid merlin]

@azure dock please contact customer service

@rancid vector there is no estimated time when it will arrive again.

@humble falcon try to do a repair to the game and see if that works.

[azure dock]

@vivid merlin it is not working 🤕🤕🤕

[vivid merlin]

@steep depot please post it in #old

@azure dock unfortunately this server isnt able to help with the hacked account. only in-game customer service can

[azure dock]

@vivid merlin i want to remove that fb account from game

[vivid merlin]

the unlink feature is disabled, please contact customer service . @azure dock

[polar marsh]

@shadow solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vivid merlin when premium create back ?

[vivid merlin]

@night cloak there is no estimated time when they will be back.

[azure dock]

@vivid merlin how to do that bcoz i cant login my db account

Fb

[storm flume]

You can contact the customer service via the game settings, @azure dock. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@whole plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello how can i report chating by video please help

[tall berry]

username: UnCalvoPerro

[vivid merlin]

@tall berry what's the issue?

[teal socket]

gameloop download

[storm flume]

You can now access #emulator-chat and #emulator-support, @teal socket. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[vivid merlin]

ask in #emulator-support

[teal socket]

lol sorry

[vivid merlin]

you're fine.

[teal socket]

emulator chat is just near pubgm support so i forget

[graceful dust]

Hello, I have sent my information in order to transfer my old account to a new account and it has become more than a week and until now there has been no response

[vivid merlin]

it takes time for a response, please be patient. @graceful dust

[graceful dust]

Does the process take a month?

[hollow cairn]

Is there im bug report sheet for global as well?

[muted owl]

I have received an in game update last night of 2mb but the update didn’t fix the mic glitch yet

When the developer gonna fix it ?

[long wasp]

Bonus challenge

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @graceful dust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @hollow cairn!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@muted owl those are to fix the minor bugs, and the microphone issue will be fixing soon

@long wasp ??

[muted owl]

What about the pmco website ?

It doesn’t work

We are not able to register

[night cloak]

Can we unlink from one Facebook account to another ?

Currently connected to my personal and wanna start YouTube so I’d like to unlink it

@muted owl you can use a VPN for that, for further issues related to PMCO, use #pmco

@night cloak The unlinking feature is disabled at the moment.

[muted owl]

Since when pubg supports vpn for anything ?

[night cloak]

Uh okay any eta of when it’ll be back or if it is coming back

[amber cedar]

@muted owl lol

[night cloak]

that is for opening a website not to play the game @muted owl

@night cloak no ETA

[muted owl]

Same thing to me if pubg officials saying open our website by using vpn

[sudden plank]

Can someone help me?

[night cloak]

Ty for fast response

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sudden plank. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@muted owl your region

[polar marsh]

@sudden plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck anchor]

Any news on status of fixing Friends Glitch? They keep vanishing. My entire list.

[loud garden]

Where is new premium crates????

[night cloak]

when is new update ? for fixing a problems

@loud garden It has been currently replaced with PUBG Lucky Crate.

@stuck anchor https://discordapp.com/channels/393088095840370689/481197473403240451/730708033847689288
and temporary solution is to join the cheer park or the training mode and exiting will fix it.

@night cloak will be fixing soon

[stuck anchor]

Yes, i noticed the announcement. Thanks for the workaround. Didn’t think of that.

[night cloak]

That is one of them right

@night cloak

[humble falcon]

@night cloak do u have any idea with these

[night cloak]

@night cloak did your account got hacked or something

Facebook has been hacked and hacker play now i can't login with Google play email

@night cloak

[crystal bison]

i don't know why when i send email for support they dont help me and they dont fix my problem of someone hacked my facebook account and he linked in his twitter and Email in GAME with all my screen shots of all his moves !!Pubg mobile lost TRUST from their players of that kind of people

[night cloak]

and I have already given all my information to you but still now i am waiting for your solution @night cloak

@humble falcon you previously had linked with the email, right?

@night cloak follow the #faq 2.5

[crystal bison]

facebook return me my account in facebook but thaat hacker still loging with his twitter and email in game

[night cloak]

@crystal bison refer #faq 2.5

I did this too @night cloak

wait for a reply from the Customer service

[crystal bison]

i have done everything

and they dont reply

only once and then they ignor

[night cloak]

they'll reply you back

I did this on my account and now I have no access to my account @night cloak

[wild linden]

When will premium crate come back?

[night cloak]

@wild linden It has been currently replaced with PUBG Lucky Crate.No ETA when its gonna be back.

[wild linden]

Will that custom crate come back instead of premium crate

[night cloak]

@night cloak all you could do is to wait for a response, meanwhile contact Facebook too for this issue.

@wild linden No information yet

[wild linden]

Okayh

[night cloak]

@night cloak thanks

you're welcome

[crystal bison]

what is ETA for reply to take this hack out of my ACCOUNT

he is playing with my account which i spent all my time on and my money on it

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @crystal bison. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[marble tangle]

There is so many cheaters ;-;

[polar marsh]

@fringe saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raven wadi]

I was getting 50 uc rather 8 as soon i clicked payment it turned 8 flashing message shop doesn't match

Is it a glitch?

[night cloak]

nope

[raven wadi]

How to turn it back to 50 uc

From past 3 seasons i m purchasing it

[night cloak]

Where are premium crates?

It has been currently replaced with PUBG Lucky Crate.@night cloak

@raven wadi it depends on the regional wise.

and they might have changed it

[wraith brook]

For most regions it was 8 only ......

And wait , your Indian , Here it is 8uc only .

[mighty arch]

Im guessing that premium crate will be available after the new season starts

[glacial shale]

Still can't access livik adventure event

[granite timber]

Hi

[mighty arch]

@glacial shale It's not available yet

[polar marsh]

@somber dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[granite timber]

I have an issue

[night cloak]

@glacial shale clear cache of pubgm and that will fix your problem for sure

[granite timber]

Hi

I have an issue

[raven wadi]

@wraith brook what region have 50 uc?

[median slate]

Hey

[golden linden]

Sir where is premium crate

When it will come back again?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @granite timber. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Where is this offer available in which section?

in the event section

Thanks

[bright zealot]

Anybody knows about the today's redeem code

[fluid karma]

Any one have a idea when pubg premium crate will be available

[bright zealot]

It will available after the costom create

[short eagle]

@fluid karma soon

[rancid summit]

I can't able to complete desert tourist achivement. I did everything says in achievement but it's not completing. I tried 2 times.😫

[night cloak]

Is this better higher or lower

[median slate]

higher

but it will consume more data

[night cloak]

Is it bits per second ?

Meh idc bout data we chillin

[median slate]

then 12 mbps is the best

mega bites per second

[night cloak]

Aight cheers

[golden linden]

Next premium please

[median slate]

someone pls help the livik adventure event is not opening in my device , it says downloading the event

from last 3 days

[golden linden]

Next premium crate plz

[granite timber]

Hi

[short eagle]

@golden linden soon

[granite timber]

Why my ping is so high all time

[golden linden]

How soon bro

[median slate]

@short eagleanswer me

someone pls help the livik adventure event is not opening in my device , it says downloading the event

ohk ill try that too

i already repaires my game 5 times

[polar marsh]

@distant birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@median slate just clear game Cache it should be fixed :-)

[median slate]

ok

i have decent devivice unlimeted wifi still this problem @night cloak

[night cloak]

Just do as said :-/ and try

[median slate]

but the thing is that the new event which is released today is opening

without any problem

however ill buy royale pass so ill get permanent outfit from there

[night cloak]

@median slate just clear game Cache and try instead of spamming here

[median slate]

k

[lilac radish]

when will pubg reopen in Pakistan

[granite timber]

Hi

[night cloak]

@lilac radish no information on that wait for your government's decision.

@granite timber do you have a query?

[granite timber]

@night cloak yes

[night cloak]

@granite timber please do state the issue

[granite timber]

@night cloak my ping is always 968 Ms and my friends have 89 ms or below why

[night cloak]

it is due to your internet connection

[granite timber]

@night cloak my friends use the same internet connection or sim

[night cloak]

contact your ISP

@granite timber On and off flight mode when in match when you get high ping and see if it works.

[granite timber]

@night cloak it doesn't work

@night cloak ISP means

[night cloak]

@granite timber Internet service provider

[granite timber]

@night cloak OK

I have a question too

[night cloak]

@granite timber What's the issue?

During the current pandemic times there has been a heavy load on the isp, so that have resulted in higher pings for most of users, so ya contacting them would be great coz none will be able to help u with ping @granite timber

@night cloak That's not completely true

[granite timber]

After 2mb update the game become choppy and when enemies come the frame drop from 40 to 25

[night cloak]

@granite timber You cleared cache of pubgm?

[granite timber]

@night cloak yes

[night cloak]

Ok then wait for a moderator to come he will assist you better

[granite timber]

@night cloak so when a moderator comes

[night cloak]

Wait for few minutes

[granite timber]

There was a fix time of moderator to come

[wraith brook]

@granite timber Device ?

[granite timber]

@wraith brook Realme Narzo 10

[wraith brook]

@granite timber I have same device but no issue

😕

[granite timber]

@wraith brook

@wraith brook I am facing issue

[wraith brook]

@granite timber In which map ? Or all the maps?

[granite timber]

I mostly play erangel

[night cloak]

Try doing a routine repair and clear the app cache

[granite timber]

@night cloak ok I try

[wraith brook]

Connection can also be a reason

[granite timber]

@wraith brook may be

And when the next premium crate coming @wraith brook @night cloak

[night cloak]

No ETA atm

[granite timber]

Or the next royal pass contains Dacia skin or not@night cloak

[night cloak]

you can check those when it release

[wraith brook]

Wait till it comes buddy have patience @granite timber

[night cloak]

why should I spoil the fun

[wraith brook]

You know ???????

[granite timber]

@night cloak that's right

@wraith brook yes he know

[opal willow]

I have disconnected my account from a mistake and the other side. I cannot reach it. I hope for help from an Arab person

[night cloak]

wym disconnected

[flint current]

I speak Arabic

[night cloak]

@opal willow ^^

only English in here

[storm flume]

Please do not use any other language aside from English in this channel, @opal willow. Refer to #613267301243944960 for language channels.

[night cloak]

@opal willow join this server if you want to speak in Arabic https://discord.gg/pubgm-mena

[storm flume]

Please do not use any other language aside from English in this channel, @flint current. Refer to #613267301243944960 for language channels.

[night cloak]

What's full form of Mena?

[opal willow]

only English in here
@night cloak# Google is not a problem

[night cloak]

Middle East and North Africa @night cloak

[storm flume]

Please do not use any other language aside from English in this channel, @flint current. Refer to #613267301243944960 for language channels.

[night cloak]

@opal willow then use a translator

[opal willow]

ya

[flint current]

I would help him or her

[opal willow]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @opal willow. Remember to read through #faq before asking questions in the support channels.

[wraith brook]

Ping ?

[flint current]

I can translate for you if you like!?

[night cloak]

@flint current you can do that in DM if you need to talk in Arabic or use #481206330611204117

@opal willow join this server
https://discord.gg/pubgm-mena

[polar marsh]

@wintry plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[flint current]

Ping???

Why ping is so high🙁

[night cloak]

It's an issue from your internet connection

[vital widget]

Why everyone just exit classic match

From last 10 match our one mate will exit match thus we had to exit also 😭😭

[spring zephyr]

@vital widget If people leave the matches too often, they do get a ban for some time.

Only for a short amount of time.

[vital widget]

But it's not enough decrease their rank

[spring zephyr]

You can give your feedbacks in the #old channel.

[warm tendon]

My audio is glitch

@night cloak my audio is glich

[surreal bay]

@spring zephyr can I play pubg it version?

[spring zephyr]

@warm tendon Your region and ISP?

[night cloak]

Pubg it?

[surreal bay]

@spring zephyr kR

[night cloak]

Yep

[warm tendon]

Pakistan Zong

[night cloak]

Just dm I will dm u procedure to download @surreal bay

[warm tendon]

Middle east and europ server

[spring zephyr]

@surreal bay Yes, you can.
But if you can't use your account.
You will have to make a new one.

[night cloak]

When are premium crates gonna return@spring zephyr

[surreal bay]

But I am Indian
So I am afraid that in future KR version gets removed from download from Google and only for Korean people
Then my id will be lost

[white pagoda]

Hi all! I would like to report to a streamer, could you tell me how I should do it? Use a hack that allows you to see your enemies through the walls, I have screenshoots of it. thank you!

[spring zephyr]

@night cloak Soon™️

[night cloak]

@surreal bay it's not available in play store tho

[surreal bay]

@night cloak hm that's why

B ut I will get good skins

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @white pagoda:

:white_small_square: http://bit.ly/37Lgfbm

[surreal bay]

That's why

[warm tendon]

@spring zephyr audio glich region Pakistan ISP zong

[surreal bay]

@spring zephyr how to become pubg mobile beta tester

[night cloak]

U have to download it through apps, if want dm me

[storm flume]

You can apply for the PUBG MOBILE beta program here, @surreal bay:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[spring zephyr]

@warm tendon Repair your game and see if it works.

[white pagoda]

@storm flume Should I write it in Spanish or English? because I speak Spanish, lol

[inner relic]

When i purchase 50 uc in 10 inr they only give me 8 uc pubg scam

[warm tendon]

@spring zephyr while repair download recourse aor maps will be remove?

[night cloak]

It was 8uc from ages tho 🤒

@warm tendon Just do a routine repair

[warm tendon]

@night cloak where repair option is located?

[inner relic]

@night cloak showing 50 uc but get only 8 uc scam

[night cloak]

@warm tendon logout and you will find it

Must be a visual glitch try clear Cache and post in #old

[trail shadow]

Why flags of killed enemy not showing???

[night cloak]

If it continues

[warm tendon]

@night cloak thanks

[night cloak]

@trail shadow thats a bug will be fixed soon

[surreal bay]

U have to download it through apps, if want dm me
@night cloak yes plz DM a app in which KR version will always be available to download and for new updates

[trail shadow]

@night cloakthanks

[night cloak]

@surreal bay dmmed

[tender drift]

@inner relic its 8uc for all right??

[white pagoda]

@storm flume I put the link of Facebook games? because I saw him playing on that platform ...

[night cloak]

@white pagoda Share the link with moderator so they can quickly take action

[tender drift]

I have linked fb nd Google ply now can i unlink fb and link Twitter?

[white pagoda]

@night cloak thanks!

[night cloak]

@tender drift Unlink is disabled for now wait till it returns.

[polar thistle]

How to solve this?

[tender drift]

@night cloak ok

[spring zephyr]

@polar thistle Did your social media account got hacked?

[polar thistle]

Noo

[spring zephyr]

Reinstall the game, and install it from playstore/appstore

[nocturne ridge]

@polar thistle I think you are logging into your second device and facing this issue.. Try to update pubg and then login back bro

[night cloak]

Hello
i was purchased royal pass after week 3.
And i completed all missions
But now im on 95rp and 2days left
How to do 100rp ?

open crates

Which crates ?

:-) have to open classic, premiums

Premium isn't available now tho try opening classics

[opal forge]

When are premium crates coming

[polar matrix]

Where is premium crates gone?

[night cloak]

@opal forge No information on that be patient

[opal forge]

Exact timing

[night cloak]

Wtf how can i earn rp point with classic or premium crates ???

@night cloak 1 crate = 10 rp point

No ETA atm @opal forge

@night cloak opening crate gives u 10 rp points

[opal forge]

U get 10 pts everytime u open crates

[night cloak]

Need to open 50 crates :-)

Ok let me try then

[opal forge]

Rp pts

[spring zephyr]

@night cloak You get 10 RP points per crate, you will need to open 50 crates or buy the rest 5 levels using UC. 👀

[opal forge]

U r late

[night cloak]

@opal forgePlease move to #pubg-mobile for conversation

[wraith brook]

@polar matrix premium crates are currently replaced by PUBG lucky crate . They will come back

[primal shuttle]

When pmco fall sprit 2020 india registration will be start....! @solar vault

[spring zephyr]

@primal shuttle Use #pmco.

[warm dove]

When will premium crate will return

[spring zephyr]

@warm dove Soon.

[stray current]

How to solve this screenshot problem please help me

[night cloak]

@stray current did your account got hacked or something

if not Reinstall the game from the official store

[stray current]

I have reinstall the game that why it it showing that

[vapid jungle]

How come my friends list is empty?

[craggy blade]

@vapid jungle It will be fixed soon

[vapid jungle]

Is there anyway I can get my friends list back?

[craggy blade]

@vapid jungle It will be fixed. Don't worry

[limpid socket]

When are the premium crates coming back?

[clear berry]

"soon" lol they rather add fixes for skin bugs than actual bugs, I get it Gotta make money to keep it running but game is unplayable rn because of all these post update bugs

[craggy blade]

@limpid socket soon

[night cloak]

@vapid jungle join cheer park and exit.

[stray current]

This problem if happing from last 3 days

[vapid jungle]

@night cloak thanks

[clear berry]

Yes because bug popped up after last update

[limpid socket]

SoOn
You could just say you don’t know :/

[polar thistle]

@night cloak reinstalling isn't helping

[limpid socket]

There’s always a date, but nvm

[night cloak]

@stray current provide the information regarding your In-game ID, Device you use, network, login method, country.

[craggy blade]

NO ETA @limpid socket

[stray current]

@ Rock47 my in game id is 579283408, device I use is Redmi note 7 pro, network is web surfer, login method is Facebook and country is Nepal.

[night cloak]

@stray current also uninstall the game and clear the device cache and install from Play Store and check if that works

[stray current]

@Rock47 ok

[dusk swallow]

No any news yet in a week time.
Does anyone have idea how long it usually take?

[storm flume]

Please refer to subpoint #5.4 in #faq for further information, @dusk swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[surreal bay]

Why my S10 stats are not showing??
It's showing
Season 9
Season 11
Season 12
Current season

@spring zephyr

Bro does it shows stats of season in which we play atleast one match?
But they should show 0 matches in S10

[craggy blade]

@surreal bay Did you played in S10?

[surreal bay]

@craggy blade tdm I played

[craggy blade]

@surreal bay Classic?

[surreal bay]

No classics

But my friend also didn't played any classics and his stats of season 10 are showing 0 matches played
And my season 10 option is not available

[flint hatch]

Where are Premium Crates and when will they come?

[craggy blade]

@flint hatch No exact date when they will Come back.

[night cloak]

post the screenshot of that in #old with user ID and region @surreal bay and explain in details

[surreal bay]

@night cloak just tell me does pubg mobile shows stats of seasons in which we haven't played any classic maps?

[spring zephyr]

@surreal bay I don't think so.
It only shows classic stats.

[tender cargo]

When season 14 unlocks

[spring zephyr]

@tender cargo 14th July.

[grand notch]

#questions What happened to premium crates , they are not available

[spring zephyr]

They will come back, soon.

[solid cobalt]

Please unlock bonus challenge redeemtion store

[night cloak]

When will the bonus challenge come??

@spring zephyr

[spring zephyr]

Soon.

[wraith brook]

@solid cobalt Have patience buddy they will be back

[polar marsh]

@solid cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm tendon]

Middle east and Europe server is audio gliched asia is okey?any update on this issue?

[lyric lintel]

Pubg cheetinh for indian server

Indian server 10 rupee 8 uc

Thivan server 10 rupee 50 uc

[storm flume]

Use of unauthorized third-party software or methods, @torpid flicker, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@torpid flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zinc vector]

Why system sound is not recording in pubgm

[night cloak]

The number of people in my friend list keeps changing

[spring zephyr]

@zinc vector Your region?

[zinc vector]

@spring zephyr Asia

[spring zephyr]

Country and ISP?

[zinc vector]

@spring zephyr isp means

[spring zephyr]

We are aware of the random disappearance of friends from your friend list, and the lack of national flag in front of the second username in the killfeed, and are working on locating these bugs.
@night cloak

@zinc vector Internet service provider.

[zinc vector]

@spring zephyr country India and isp jio

[clever wharf]

Where is premium crate

[spring zephyr]

@zinc vector Have you tried routine repair?

@clever wharf Soon™️

[zinc vector]

@spring zephyr yes

@spring zephyr also uninstall the game and again install

[solid slate]

Hi guys, How can I reach the company’s customers in Pubg

[storm flume]

You can contact the customer service via the game settings, @solid slate. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Smooth extreme issue on Samsung a50 fixed or not?

[spring zephyr]

@night cloak It's fixed.

[shy mist]

@sand path finally the DAILY SPECIAL BUNDLE PACK returned ..Thanks ...Can I dm I've issues regarding it

[sand path]

?

If you're talking about less uc.

[zinc vector]

@spring zephyr any solution

[night cloak]

@spring zephyr thanks

[sand path]

Then it is meant to be that way

[spring zephyr]

@zinc vector Are you always facing this issue or does it happen for only some matches?

[shy mist]

Nah the problem is it shows 50 UC before purchase and I got only 8 after its successful..
This is second time in buying the 10 bundle packs.
I got 50Uc for ₹10 ..The first time

[zinc vector]

@spring zephyr from a week ago

[shy mist]

See it @sand path

[night cloak]

@shy mist cause its only give u 8 uc

[shy mist]

See the ss buddy@night cloak

[night cloak]

@shy mist 50 is a glitch

[shy mist]

@night cloak I've bought 500uc for just ₹100

The last season

[spring zephyr]

@zinc vector I mean is it happening in every single match?

[zinc vector]

@spring zephyr yes

[gloomy dagger]

Where is premium crate?

[spring zephyr]

@zinc vector Try changing to a different connection and see if it happens again.

[gloomy dagger]

Where is premium crate?

[zinc vector]

@spring zephyr tried

[spring zephyr]

@gloomy dagger They will come back, soon.

[shy mist]

@gloomy dagger Hasn't it refreshed?

[gloomy dagger]

Why pubg hates premium crate

[spring zephyr]

@zinc vector Change your DNS to 1.1.1.1 and repair the game.

[zinc vector]

@spring zephyr ok wait

@spring zephyr not solved

[lucid sandal]

where are the premium crates????

[craggy blade]

@lucid sandal They will be back soon

[nova bronze]

Bonus challenge still not available😫

[craggy blade]

@nova bronze It will be available to you soon

[hardy fable]

I have 60$ in appstore why i cant buy anything

[wraith brook]

@hardy fable Check that 60$ is in the same id connected with the pubgm account

[dusky yarrow]

@wraith brook

[wraith brook]

@dusky yarrow ?

[polar marsh]

@dusky yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[little wedge]

when can we register again in bonus challenge?

[spring zephyr]

@dusky yarrow Usage of VPN is not recomended, use it at your own risk.

@little wedge Soon™️

[little wedge]

okay after this season ends?

[spring zephyr]

No exact dates at this moment, but soon.

[little wedge]

okay

thanks

[hollow hedge]

i do not understand how the “spark the flame” event works. how do I open the crates and produce steel?

[night cloak]

Well actually u get to spark some totems in erangel near tents

U get snipers /lvl 3 stuff depends on luck

I guess its the same event u talking about

Hey is there any way to save maps :?

[kind linden]

hu had played MK12 before

[night cloak]

Like we can save obb :/ and reinstall game

Is there any way to save maps?

[shy mist]

Where is PREMIUM CRATES ?

When it'll return?

[spring zephyr]

They will come back, soon.

[shy mist]

@spring zephyr And the Bonus Challenge?
Why are they spoiling everything? I can't even redeem my bp coins for Uc

[spring zephyr]

Bonus challenge will also come back, soon.

[shy mist]

Okay I've reached level 10 now...How do I assign role?

[craggy blade]

@shy mist You have got the role

[shy mist]

No the message still persists that I can't send message In the portal

[craggy blade]

@shy mist Which channel

[shy mist]

@craggy blade #cheater-reports

[craggy blade]

It is closed now. @shy mist

[shy mist]

@craggy blade Arlight thnx mate

[craggy blade]

Welcome :)

[mighty plover]

Please give us Uaz on Season 14.

[craggy blade]

@mighty plover Season 14 RP isn't out yet. And you can provide your feedback in #old

[mighty plover]

i just did. but all the leaks were showed yesterday. And there is no any Car Skins. which makes the season bad again

[sharp onyx]

@mighty plover its too late to suggest anything for S14 now. Try suggesting for S15

[wind plover]

Hey, I am a normal PUBGM player of Bangladesh. I've a question that . When we are getting our own Bangladeshi Official Server ?

of pubgm

[crisp garden]

Partnership

[mighty plover]

@mighty plover its too late to suggest anything for S14 now. Try suggesting for S15
@sharp onyx still 4 days ahead. it can change everything..

[kindred bough]

I login and it showing server did didn't respond please return to login page

[sharp onyx]

@mighty plover No, it cant. Rewards have already been decided. Its difficult to change stuff last minute

[mighty plover]

🙄

[crisp garden]

Rip don't tag mod

[night cloak]

@wind plover you dont have to tag the moderators for that, give your feedbacks in #old

[clear berry]

Anyone know when they gonna fix these post update bugs? Post update bugs usually were fixed in one day with patch note added in update but it's been like 3 days already lol

[spice fog]

Where is premium create?

[spring zephyr]

@clear berry They are working on the bugs. If you have encountered any new bug, please do report it in the #old channel.

@spice fog It will come back, soon.

[clear berry]

Thanks, I wanted to know if they're being worked on because it's making game unplayable

[wind plover]

@night cloak I've seen all the messages which are given in the #old you guys aren't replying a bit in all those messages or feedbacks . So can you please tell me that whats the benifit of typing there ?

[crisp garden]

They are checking it tho even if they don't reply

[night cloak]

You are not guaranteed to get a reply. But developers are looking into the feedbacks. @wind plover

[kindred heath]

Why PMCO 2020 registration link is not working ??

[night cloak]

@kindred heath use a VPN and for PMCO support use #pmco

[kindred heath]

@night cloak In India i need to use VPN ??😫

[night cloak]

Yep @kindred heath hotspot sheild, turbo, etc

[kindred heath]

@night cloak Why this is happening ?? 😫

[wind plover]

@night cloak whats the guarantee that developers are looking into the feedbacks . If the developers had looked all the feedbacks then why everyone in the PMPL SA had face glitches during the matches?

[night cloak]

Isp blocking pubgm sites can't do anything

[storm flume]

Hello, @wind plover!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@wind plover devsare actually looking into feedbacks they fixed the fps bug in 1 day tho

@night cloak is there any way i can post a video of a guy cheating i have proof he has x ray or something is there a gmail or something

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

[polar marsh]

@hushed wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jolly sparrow]

When Is New Premium Crate Coming ?

[spring zephyr]

@jolly sparrow Soon™️

[night cloak]

@jolly sparrow july 22 maybe. After lucky crate ends

[clever imp]

Friends list almost gone at starting

[spring zephyr]

@clever imp It will get fixed soon.
You can enter cheer park and leave it to fix it temporarily.

[night cloak]

Geting 30 fps again yesterday it was fine after 2 mg update now today again dropping to 30fps

[spring zephyr]

@night cloak You can't change your FPS to extreme?

[sand sparrow]

Hi, my account has been compromised, please help

[spring zephyr]

@sand sparrow You got banned?

[sand sparrow]

No

[spring zephyr]

Then?

[sand sparrow]

My account has been compromised

[night cloak]

@sand sparrow do you have access to your account?

[sand sparrow]

Yeah

[night cloak]

@sand sparrow is your account hacked?

[tame coyote]

guys my account is hacked can i restore it

[night cloak]

@tame coyote do you have access to it ?

[sand sparrow]

Yeah

[tame coyote]

yes i have

with my phone number the hacker hacked the twitter

[night cloak]

@sand sparrow has the hacked connected his social media or your only social media is hacked?

@tame coyote What was your account connected with?

[tame coyote]

twitter phone number

[night cloak]

@tame coyote twitter and phone only 2 right?

[sand sparrow]

My Karkle Ble has been hacked

[tame coyote]

yeah and recently the hacker added gmail with the twitter

but i can lo gin with my phone nymber

[night cloak]

@tame coyote ok please refer #faq 2.5 to remove hacked social media and do all the steps correctly

[tame coyote]

thank you ❤️

[night cloak]

Welcome:)

can someone help me with the TDM glitch??

@night cloak device?

IPAD AIR 2

@night cloak

@spring zephyr no I can but I m not geting 60 fps if I change also to ultra it gets 30fps

@night cloak From when are you suffering from this glitch?

i am not able to play since a month

[tame coyote]

so soycookie

can i unlink the hacker gmail and the twitter

[night cloak]

You guys told me that it will be fixed in this update but its still there

@night cloak ok can you please post in with video evidence in #old

[sand sparrow]

My account has been compromised

[tame coyote]

both of them?

[night cloak]

i cant even spectate after dying

@night cloak

i have recorded the video but it is 202mb file
@night cloak

@tame coyote you have to be patient first refer to #faq subpoint 2.5 and do all the steps correctly

i cant upload it here

[tame coyote]

okay dude thanks ❤️

[spring zephyr]

@sand sparrow Can you explain your issue?

[lucid sandal]

The devs only add RP and new skins but don't fix the game

[night cloak]

@lucid sandal you are right

@night cloak ok then attact a screenshot in #old

[sand sparrow]

My hacked account

[lucid sandal]

Mark my words-In PMWL,there will be a lot of bugs and eventually a lot of players will get frustrated

[night cloak]

They should better fix the game first rather than looting money

[tame coyote]

Spyccokie dude really if this work i really appirciate the help 😄

[night cloak]

@night cloak ok bro

[spring zephyr]

@sand sparrow Can you still access your PUBGM account?

[night cloak]

@lucid sandal If you dont have any query please move to #chat.

[lucid sandal]

I have a query

[night cloak]

@lucid sandal What's the issue?

[lucid sandal]

When will the game be free of any bugs and also free of some scams?

[sand sparrow]

Yes, I can access my account

[storm flume]

Hello, @lucid sandal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

Please refer to subpoint 2.5 in #faq for further information, @sand sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sand sparrow]

Give me the support channel to communicate and fix my problem

[spring zephyr]

@sand sparrow Refer to #faq 2.5

[night cloak]

@night cloak i uploaded the SS of the problem . IHOPE SOMETHING WILL HAPPEN SOON

@sand sparrow Please refer to #faq subpoint 2.5 and do all the steps correctly to remove hacked social media.

@night cloak Please be patient the bug will be fixed soon.

its already been a month

btw

server ASIA

[sand sparrow]

I do not have permission to send a message to #faq

[night cloak]

@sand sparrow You have to refer #faq 2.5 you are not suppose to send message in it

[spring zephyr]

@sand sparrow Just read subpoint 2.5 in the #faq channel and follow the steps given in it.

[tame coyote]

@night cloak

[night cloak]

@tame coyote yes whats the issue?

[sand sparrow]

Can they recover my account?

[spring zephyr]

@sand sparrow Yes, contact in-game support.
Refer to #faq 2.5

[tame coyote]

i tried typing the same in the photo of 2.5 faq but hte bot responsis arent the same to the photo so

[neat bronze]

When bonus challenge will be available

[night cloak]

@tame coyote Can you please provide a screenshot?

[tame coyote]

okay wait please

[night cloak]

@neat bronze it will be available soon be patient:)

[neat bronze]

Ok :)

Using VPN in game is illegal or not

[clever imp]

character vanished when flying at high

[night cloak]

@neat bronze Usage of vpn is not recommended

[tame coyote]

there its

[storm flume]

Hello, @clever imp!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[sand sparrow]

The support inside the game is bad

[night cloak]

@tame coyote Try once again and do all the steps correctly

[tame coyote]

i cant just say no after typing no it didnt help he gets me things i must chose one of them and i cant type my thing @night cloak

[spring zephyr]

@tame coyote Make a new conversation and follow this

Do exactly as this pic shows.

[viral pawn]

When premium crate is coming back?

[spring zephyr]

@viral pawn Soon.

[tame coyote]

i cant save the photo

[night cloak]

@tame coyote Take a screenshot of it:)

[tame coyote]

dude

i made that already

and it didnt help

i mean the texts in the photo

i just want to talk to someone real

[night cloak]

@tame coyote ok wait for a moderator to come he will assist you better:)

[tame coyote]

how can i chat with a moderator

[spring zephyr]

@tame coyote Only CS can help you with this issue.
Just make a new conversation and follow the exact steps shown in that image.

[tame coyote]

okay let me try again : D

[night cloak]

@spring zephyr bro my OnePlus 7pro unfortunately is isn't showing extreme fps in balance hd and HDR please guide us what's the problem even after getting 2mb patch it still won't work for me

It isn't happening with any other 7 series device

[spring zephyr]

@night cloakHave you tried repairing?

[night cloak]

@spring zephyr is it gonna help me

[spring zephyr]

@night cloak Try it.

[night cloak]

@spring zephyr lemme try and tell you the results

[vapid radish]

Hello, guaranteed weapons kar98K did not fall out in roulette, what to do?

[tame coyote]

@spring zephyr @night cloak same problem

the bot is stupid

@spring zephyr can you come private??

[spring zephyr]

Try again and do exactly as the pic shows ¯_(ツ)_/¯

[tame coyote]

can i just talk to you in private

[night cloak]

@spring zephyr nope still doesn't work for me

Tried it completely wiping everything off

[spring zephyr]

@night cloak Can you give me these info
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

[night cloak]

Yup

What do you mean by user identification

@spring zephyr

Region- india Delhi

Wifi excitel 100mbps

[limpid socket]

@night cloak user ID is the number above your pfp

[spring zephyr]

There was no need to give the SS, but ok.

[night cloak]

I hope this may further help you know the cause

Bec the lower 7 variant still has extreme

@spring zephyr ??

[spring zephyr]

Noted.

[night cloak]

@spring zephyr so now what can I do further

@spring zephyr I didn't get the 2mb patch till now

[spring zephyr]

@night cloak You didn't got the 2MB patch?

[night cloak]

@spring zephyr nope

[spring zephyr]

Try reinstalling the game once.

[mighty whale]

Is there any hope of getting Bangladesh Server

[night cloak]

Ok@spring zephyr

[finite timber]

Cheaters everywhere nw in pubg why😡

[storm flume]

Hello, @finite timber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[digital heron]

Hi Here Any mod available ? I want to give a link in dm who is currently Promoting Pubg Cheats On Livestream So Please Forward The Link To Pubg Team !

have watching 150+

These Cheater Sell Their Cheats so please ban them

[night cloak]

Hi Any helper available

[mighty whale]

I want permission on cheater reports

@storm flume i want permission on cheater reports

[night cloak]

My Brother lost his account because his facebook account got disabled due to phishing attack

He worked on his pubg account for 2 years and its gone now

[digital heron]

Hi @storm willow available ? I want to give a link in dm who is currently Promoting Pubg Cheats On Livestream So Please Forward The Link To Pubg Team !
have watching 150+
These Cheater Sell Their Cheats so please ban them

[storm willow]

DM @digital heron

[digital heron]

@storm willow done

[tame coyote]

hey storm breaker can you help me please

@storm willow

[night cloak]

Yes, @tame coyote? State your issue.

[storm willow]

Account hacked? @tame coyote

[tame coyote]

yes

but i have acces

[storm willow]

#faq 2.5 and 2.8

[tame coyote]

i tried that already

and he bot reply diffrent than 2.5

[storm willow]

That’s the only solution

Follow that Example

[tame coyote]

i tried

the bot is kinda diffrent

can you do it for me>

[storm willow]

Retry. Only ingame customer support Handles account related issue

You have to try that from your account

[tame coyote]

i know i will give you my login

please

[storm willow]

Do not share your login to anyone

Do it yourself

[tame coyote]

okay 😦

hey

i tried contacting twitter support

and they didnt response

what to do

[latent falcon]

I lost my account after unlinking with the Facebook account and i contacted support, and no one responded to me

[polar marsh]

@pallid swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn ivy]

So since pubg is banned in Pakistan I'm unable to play on any server, but the north American servers works for me and I'm able to play classic/any mode so if I play in North American server will my account get terminated?

[crisp garden]

2.5 #faq

[raw edge]

0.20.0 beta registration

[autumn ivy]

@storm willow Please answer my question.

[nocturne viper]

Hello, I have a problem with my account. There is a person who hacked the Twitter account and is from another country and I have no connection with him as he enters my account and publishes inappropriate links and images knowing that my account is linked from the beginning to the email and this person is deleting my friends and adding others I want to cancel Twitter link to my account.

[storm willow]

@autumn ivy no. You can play in Any of the available servers