questions

[vagrant onyx]

https://discordapp.com/channels/393088095840370689/481200416349224980/664883093135687723

[storm flume]

Please do not use any other language aside from English in this channel, @left hound. Refer to #613267301243944960 for language channels.

[polar marsh]

@left hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hearty prawn]

@vagrant onyx how can i fix it

[vagrant onyx]

If you have encountered an issue with the account unlinking feature, @hearty prawn , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

[hearty prawn]

@vagrant onyx no no ping issue

[polar marsh]

@left hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kind abyss]

Is there any algorithm in the anti cheat system that find these hackers like this!?

Is there any anti cheat system?

[polar marsh]

@worldly sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

hi. is bonus challange available for indian region ?

@vivid merlin

[vivid merlin]

@night cloak there is an Indian bonus challenge. for the indian region.

[polar marsh]

@pliant rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

it says soon here. any idea why? @vivid merlin

[vivid merlin]

if it says coming soon then please be patient and wait, if others have access and you dont try to change your in-game flag.

[night cloak]

@vivid merlin
its been saying that since the start of the season. the thing is i don't know if it is available for other players and this is why i am asking if its available for other indian players.

[vivid merlin]

@night cloak it most likely hasnt started yet.

[night cloak]

can you give me an accurate awnser please i dont have many connections with indian players.

[vivid merlin]

try to change your flag in game and see if it works.

[umbral oak]

Is it bugs? Flag not showing 😑

@vivid merlin

[vivid merlin]

yes it's a bug, can I have the device and region you use? @umbral oak

[umbral oak]

Realme 3 Bangladesh 😑

[weary birch]

Do u guys know if i can regain my old account? I lost my facebook account which made me not able to log in pubg mobile. Thanks. 😉

[polar marsh]

@distant sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallen pilot]

Hello . someone has hacked my account through Facebook Rawab and I have recovered it, but there is a problem that he can access the account by linking it to an email or phone number and now I cannot stay in the parking space for a minute and log into my account and leave me playing what should I do

This person sent a link to me, cheated on me, to register heroically, and stole the account

I paid a lot of money on my account up to $ 10,000

I don't want to lose it so easily

Please help as soon as he threatens me that he will ban the account

I do not speak English and use the translator to communicate with you. Please understand

[upper pivot]

only*

[polar marsh]

@upper pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[verbal latch]

Is there any staff i can contact because I played with 4 hackers in a row in North America server

[night cloak]

Did they change the footsteps in the update?

i've been having problems

with them

i just had a match where the dude was literally like 5 feet away and the footsteps were so light

[haughty cypress]

maybe you got old

[simple thorn]

Hello

[polar marsh]

@simple thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can you tell me which phones are experiencing that error? A video evidence will be preferable, @frozen vortex.

[balmy nexus]

This id mean name with # like this (angelo#8418) or this 432586615433723904

[spare hornet]

Ummm you gotta submit all the members discord tag?? Or just the one of the leader

Same a email... or ID??

[balmy nexus]

The leader but which one?

[night cloak]

Discord ID,@balmy nexus. 18 digit one.

[spring pendant]

please subscribe me youtube channel BSPRO

[spare hornet]

Where can i see the 18 digit one @night cloakm

[storm flume]

Refer to http://bit.ly/d_uid or the following steps for instructions on how to acquire user identifications, @spare hornet:

Desktop & Web:

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Right-click a username or profile, and select Copy ID.

Android:

:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.

iOS:

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.

[night cloak]

Check this.

[magic kiln]

whens s13

or next season

[spare hornet]

S14*

July 13-14 @magic kiln

[magic kiln]

no times?

[vagrant onyx]

@magic kiln 14/7/2020
UTC 02:00

[magic kiln]

what is it Est

[spare hornet]

@night cloak so yeah... i only need to submit one discord tag

And not the ones of the 4 memebers on the team??

[night cloak]

Yup.@spare hornet

[spare hornet]

What bout the ID

I mean... the real life ID 😶

[granite timber]

I have an issue

[ancient kestrel]

Weekly report is not opening, why?

[indigo spindle]

When next premium crate will come ?

Any idea

[night cloak]

@spare hornet just check pinned message on #pmco

[somber bolt]

Facebook page for the pupg account is permanently deleted, and it is the only way for me and I have no other way to contact pupg account.

[hard cypress]

Any mod here?

[somber bolt]

Not unlinked, but I lost the account cuz the Social Media account was deleted, not apubg account, Connect my issue to support so that my account information can be transferred to a new social media account

[hard cypress]

@night cloak can you help me

[night cloak]

I can try,@hard cypress .

Was your account connected to other social media?@somber bolt

[lusty finch]

Hello, I've a simple question important to me

[somber bolt]

@night cloak yup,Linked to Gmail, but I lost a long time ago

[lusty finch]

is 12/7 the last day in RP ?
or 11/7 is the last day, and it will close in 12/7 ?

[night cloak]

@somber bolt then you need to contact customer service so that you can unlink those account andadd new social media account.

[crisp turret]

Season 13 will end on 12th July  @lusty finch

[somber bolt]

@night cloak i dont have any way to login my to contact Customer Service

I said, Linked to Gmail, but I lost a long time ago

[crisp turret]

Do you have access in your account now ? @somber bolt

[mystic cave]

Anyone can help me if there is parse error
My friend send me through shareme apps

[somber bolt]

Yea

Ther no way in game support for my problam

[hidden crater]

@night cloak can i report scammers here?

[night cloak]

Then you can't contact customer service?

[lusty finch]

@crisp turret yeah I know, I mean is it at the end of it ??
the last day is 12th ??
or 11th ?

[somber bolt]

Yup i cant

[night cloak]

In game scammers or in the server?@hidden crater

[hidden crater]

@night cloak they doing paid promotions on Facebook

[night cloak]

Why not? Just open the game and click on customer service icon under settings@somber bolt.

You should probably report them to facebook staff,@hidden crater .

[mystic cave]

@night cloak can you help me?
Parse error

[somber bolt]

My problem must be connected directly to the support via email because there is no way to limit my problem within the support within the game@night cloak

[lusty finch]

"RP will end in 12th July"
that means "12th July is the last day"
or " the season will close when 12th july comes"

[somber bolt]

I know what i say

Say my problam to Error

[night cloak]

@mystic cave where did you download the game from?

As I told you community team cannot help you regarding that. You need to contact customer service in game,@somber bolt.

[mystic cave]

@night cloak as my internet highspeed only 1.5 gb..My friend send me through shareme apps

[somber bolt]

there is no way to limit my problem within the support within the game@night cloak

[night cloak]

There is.

[somber bolt]

My problem must be connected directly to the support via email@night cloak

[night cloak]

@mystic cave did you allow installation from unknown sources?

[mystic cave]

Can you dm @night cloak because i need to send screenshot

[somber bolt]

I know more then you arcnyte about game support and I know what i say

[night cloak]

Which device do you use?@mystic cave

[mystic cave]

Samsung a20

[crisp turret]

You can send the message to cs team and follow the procedure which they said or contact here again after getting reply from them @somber bolt

[somber bolt]

Nope

[mystic cave]

Its 3gb ram

[night cloak]

From a Home screen, swipe up or down from the center of the display to access the apps screen.

Navigate: Settings. > Apps.

Tap Menu icon (upper-right).

Tap Special access.

Tap Install unknown apps.

Select the share me app then tap the Allow from this source switch to turn on or off,@mystic cave.

[somber bolt]

My problem must be connected directly to the support via email

[night cloak]

[e-mail] you can contact through this email address,@somber bolt .

[somber bolt]

This email work? @night cloak

[mystic cave]

Is it correct

[crisp turret]

Yes @mystic cave

[night cloak]

Yes,@somber bolt.

Can you try installing now?@mystic cave

[mystic cave]

Ok

I will try

There is still problem

@night cloak

[night cloak]

Maybe the app got corrupted while sharing. Maybe you can ask your friend again to transfer it,@mystic cave.

[mystic cave]

My friend transfer me about 2-3 times

@night cloak any other way to fix?

[green oar]

I need help :/

[night cloak]

What is your operating system?@mystic cave

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @green oar. Remember to read through #faq before asking questions in the support channels.

[green oar]

I can not connect to maps and play PUBG

[night cloak]

Is there any error while playing?

[green oar]

No I just cannot play at all

Every server doesn t work

[night cloak]

Hmm? No error? Nothing is showing up?

[spare hornet]

I have a problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spare hornet. Remember to read through #faq before asking questions in the support channels.

[green oar]

No :/

[spare hornet]

The thing is....

Im from mexico... all my teammates are also from mexico

And i register as North america

Cuz mexico is in north america

But..... but... in the game it count it as south america for default

[night cloak]

Then what happens if you register as South America?@spare hornet

@green oar did you try repairing the game?

[spare hornet]

We would play with a higher ping

[zenith bluff]

Pleas help me iam need id discord

[green oar]

No can I show you a screenshot @night cloak ?

[formal zephyr]

Bugs that I encountered after update -

1. Server pings are too high after new update
2. FPS dropping too much in matches and TDM
3. Online Friends and Friend list people's are not showing properly, have to refresh 3-4 times to get correct list count and online Friends.

Every update comes with new and advanced Bugs. Tried repairing the game still this happening.

[zenith bluff]

My friend pleas help me

[night cloak]

Sure. That will be helpful,@green oar .

@formal zephyr you can report that in #old.

[quartz rose]

Pubg please fix my ultra fps is still missing plz help

[night cloak]

@zenith bluff your discord ID?

[vagrant onyx]

Got 2 MB update 👍🏼

[zenith bluff]

@night cloak yes i need id discord

[green oar]

The thing is that The game never start it always say "Matching..."

[night cloak]

710916089751666688,@zenith bluff .

[zenith bluff]

Pleas were my id discord ?

[tender drift]

Fps drop fixed?

[night cloak]

That's your ID,@zenith bluff .

[formal zephyr]

I did it already but no one replied me about my report @night cloak

[quartz rose]

@tender drift No

[zenith bluff]

@night cloak this my id discord??

[night cloak]

@formal zephyr there are many reports there so it will be difficult to reply each and everyone.

@zenith bluff yes.

[tender drift]

But there is 2mb update whats that for?

[zenith bluff]

@night cloak thanks ❤️

[quartz rose]

@tender drift Fps is still missing ultra fps is not showing bro

[green oar]

😩

[night cloak]

@green oar are you on WiFi?

[hard cypress]

@night cloak thanks My fps Back after got 2 mb update 🤞☺

[green oar]

Yes lol@night cloak

[tender drift]

Some people got back

[night cloak]

@tender drift ^

[spare hornet]

Pls i need help

[night cloak]

@green oar and emulator?

[quartz rose]

@tender drift No bro nothing is back

[tender drift]

A50s got

[green oar]

No I m on my phone@night cloak

[night cloak]

Yes?@spare hornet

[spare hornet]

So wich server i gotta choose

[tender drift]

Iam using a50 i didn't

[night cloak]

@green oar hmm weird. Can you try on cellular data and see if it works?

[spare hornet]

Ok... now.. this is aan insult comming from pubg

[quartz rose]

@tender drift did u got extreme fps option back bro

[green oar]

Mmh okay

[night cloak]

@spare hornet there is no Mexico in North America in that screenshot?

[tender drift]

No but my frnd using a50s he got aftr this 2mb update

[spare hornet]

Noup @night cloak

[balmy jackal]

@night cloak why 2 mb update come in game??

[hard cypress]

@quartz rose if you got 2mb update clear chache of your game then see you got back

[night cloak]

It means it's in South America region@spare hornet .

Bug fixes,@balmy jackal .

[quartz rose]

@tender drift @hard cypress ok bro i do this ok plz w8

[spare hornet]

@night cloak but its not hahhahah

[tender drift]

@hard cypress ok bro

[spare hornet]

All mexicans play in NA

Cus we're in NA

[balmy jackal]

@night cloak nothing was fix i am not entering in match

[spare hornet]

Why tf Pubg marks it as SA

[night cloak]

I will ask your issue and get back to you. Btw next time please use #pmco.

@balmy jackal why?

@green oar did it work?

[balmy jackal]

@night cloak i dont know

[quartz rose]

@hard cypress thnku thnku thnku thnku sooo much it helps bro

[green oar]

No 😩 @night cloak

[quartz rose]

@hard cypress i got my fps back love u pubg love u bro

[tender drift]

@hard cypress thnks bro its worked

:)

[surreal bay]

Plz fix the frame rate missing issue
2 days passed since update came and it's still not fixed😭

[craggy blade]

@surreal bay A 2mb Update came out for the fix.

[wraith brook]

@craggy blade No

[somber bolt]

@night cloak The email is not working

[surreal bay]

No

[wraith brook]

Not fixed

[surreal bay]

Not fixed bro

[balmy jackal]

@craggy blade bro kuch nahi hua fix

[craggy blade]

@wraith brook you got the update? @surreal bay

[wraith brook]

@craggy blade Yes

[surreal bay]

@craggy blade no

[craggy blade]

@wraith brook Clear your game chache and try again.

[surreal bay]

Still missing no update

[craggy blade]

@surreal bay you should get it soon

[night cloak]

Is the new 2 mb fix for fps 🤒glitch

[craggy blade]

@night cloak Yes

[surreal bay]

@craggy blade bro no update came
Did it came in your?

[wraith brook]

@The Gamer#1596 I got the update but no fix

[balmy jackal]

@wraith brook same bro

[craggy blade]

@wraith brook Clear your game chache and try again

[wraith brook]

Hmm

[craggy blade]

@surreal bay I didn't check yet

[wraith brook]

Let's see

[night cloak]

#pubg-mobile

[balmy jackal]

@craggy blade your game was fix or not??

[craggy blade]

@balmy jackal I didn't got any issue.

[balmy jackal]

ok@craggy blade

@craggy blade i got update but no fix

[hollow kraken]

There are problems with the graphics after the update

[night cloak]

@spare hornet you have to register through Latam as its default.

[granite timber]

Hi

[surreal bay]

That 2 mb update is for Yamaha skin
🤣😭😭😭

[balmy jackal]

@surreal bay 😂😂😂

[hard cypress]

After update game clear chache of game you got your fps Back

[tired ginkgo]

Hello , I tried to redeem code but it says parameter error what’s wrong with that ? Sorry if this not right place to ask

[night cloak]

Do I need to change damage effect even if I play in deutronopia? @night cloak ?

[surreal bay]

No bro it was for the new Yamaha akin

[uneven tusk]

Why has the 2 MB update arrived?

[surreal bay]

@uneven tusk Yamaha skin

[craggy blade]

@uneven tusk bug fixes

[surreal bay]

@craggy blade arey bro FPS nhi Aya jhut kyu kah rahe

😭

[wraith brook]

DoNE

[craggy blade]

@surreal bay English only.

[surreal bay]

Ok

[wraith brook]

Fixed

[craggy blade]

@wraith brook You got?

[surreal bay]

@craggy blade no FPS came friend

[uneven tusk]

@craggy blade Which ones?

[surreal bay]

@wraith brook fixed?

[tender drift]

At last fps issue fixed👏

[craggy blade]

@uneven tusk fps issue

[surreal bay]

Why mine didn't fix
Samsung A50
I am getting high

[wraith brook]

@surreal bay Do clear cache and when u log in there will be a update

[surreal bay]

Ok

[hard cypress]

@surreal bay Clear game chache most player get fps back after update no one saying lie

[tender drift]

Mine also@surreal bay a50 i clred cache then it came

[night cloak]

It's your choice,@night cloak .

[hollow kraken]

There are problems with the graphics after the update؟؟؟

[granite timber]

@hard cypress I can't get my ultra fps back

[night cloak]

Clear game cache and try again,@hollow kraken .

[quartz rose]

@hard cypress same bro i clear cache and alhamdullilah its back

[wraith brook]

@granite timber DID U GOT THE UPDATE ?

[hard cypress]

@granite timber you got update 2mb?

[granite timber]

Yes@hard cypress

[hard cypress]

@granite timber Clear game chache

[wraith brook]

@quartz rose Clear cache of game then start it .

[granite timber]

Ok@hard cypress

[night cloak]

@night cloak what's the 2 mb update for bike skin or fps fix 👀

[surreal bay]

Wow I got it!!!!

[wraith brook]

@night cloak Fix

[craggy blade]

@night cloak fps and bug fixes

[surreal bay]

!!!

Doneee ❤️❤️❤️

Thanks pubg

🥰

Extreme came
And HDR ultra also back

[heady tendon]

how can i get silver fast?

[wraith brook]

@surreal bay Good

[surreal bay]

@wraith brook apka bhi aagaya?

[wraith brook]

@surreal bay Yeah

[surreal bay]

Good

[craggy blade]

@heady tendon You can buy silver fragments From shop

[stray field]

What is fixed 2 mb update

[craggy blade]

@stray field Bug fixes

[wraith brook]

@stray field Fps issue

[heady tendon]

yeah daily there is another away? @craggy blade

[wraith brook]

@heady tendon Dismantle items

[heady tendon]

another?>

[stray field]

nothing else@wraith brook

[craggy blade]

@heady tendon You can dismantle duplicate times and you will get after season ends according to your rank.

[wraith brook]

By completing achievement

[granite timber]

@wraith brook I get my ultra fps back

[wraith brook]

Good

[heady tendon]

the shop be change in next season? because i need backpack in shop and i don't get enough silver

[granite timber]

@wraith brook thanks

[hard cypress]

Now see no one saying lie

[stray field]

2 mb update patch notes

[craggy blade]

@stray field Bug fixes

[wraith brook]

@granite timber ur welcome buddy

[tender cargo]

Why pubg mobile desaper ultra and extreme frame rate from every device in update 0.19.0 ?

[wraith brook]

👍

[craggy blade]

@tender cargo it's fixed now

[stray field]

@craggy blade I want parchi note

[heady tendon]

the shop be change in next season? because i need backpack in shop and i don't get enough silver

[wraith brook]

@tender cargo A 2mb update came for that today

[craggy blade]

@heady tendon No news on upcoming updates

@stray field Not available

[tender cargo]

Nice

[stray field]

@craggy blade I want 2 mb update fixed patch notes

[granite timber]

@wraith brook I have a question too

[wraith brook]

Ask

[granite timber]

@wraith brook how can I get latest leaks about s14 or crates stuff

[hard cypress]

@stray field no patch notes

[wraith brook]

@granite timber You can't get here . No info about that

[stray field]

@hard cypress why ❓

[granite timber]

@wraith brook oo

[night cloak]

@stray field what did you expect in a 2MB update, bug fixes and performance increment

[granite timber]

@wraith brook the leaks shown by YouTubers are from official pubgm

[stray field]

@night cloak no

[wraith brook]

@granite timber Leaks may or may not be true . So don't take them seriously

[hard cypress]

@night cloak Please pin a messge About fps players still asking after update about fps 😅
After update clear chache Of game graphics come back

[night cloak]

@granite timber keep a look on #news

[granite timber]

@wraith brook ok

[night cloak]

@hard cypress I'll take a look on that

[hard cypress]

@night cloak thanks

[vital wadi]

Anyone??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital wadi. Remember to read through #faq before asking questions in the support channels.

[vital wadi]

@storm flume unable to enter match

[autumn roost]

When the bonus challenge is unlocked

[night cloak]

could you explain that @vital wadi

@autumn roost it will be available for you later

[vital wadi]

@night cloak when i start match it stucks at loading screen an unable to enter match

[autumn roost]

@night cloak Date please

[night cloak]

@vital wadi Do a Routine Repair and clear the device cache

@autumn roost No information about that.

[vital wadi]

@night cloak already done but it didn't work

[night cloak]

@vital wadi did you tried reinstalling the game

[vital wadi]

@night cloak yes i have tried each and everything but didn't work

[night cloak]

Can you do a small recording of it and provide the details of your device name, User ID, region, network you use, and the login method in #old

[wraith brook]

@night cloak Clear cache of game and then start

[vital wadi]

@night cloak i have posted video but no reply came

[night cloak]

@vital wadi Does your device support manual adding DNS? If yes, then set it to 1.1.1.1

[vital wadi]

@night cloak already done

[balmy jackal]

@vital wadi i have same problem

[vital wadi]

@balmy jackal device

[night cloak]

@vital wadi that channel is meant to provide bugs and feedbacks, Tencent staffs will look on it.

Hope asked u some some messages :/ which is still not posted i guess

[balmy jackal]

@vital wadi realme 3

[night cloak]

@vital wadi @night cloak :/

[potent heath]

I have a bug where my friends list dissappears when I open my game

[vital wadi]

@night cloak i have posted 2 videos but no replies came

[wraith brook]

👍

[balmy jackal]

@vital wadi when you not enter in match while play with wifi??

[amber cedar]

Can u say why mic issue happen if we r playing from wifi?

What is the reason behind that

[true terrace]

Livik adventure is not opening for me can any one tell the solution for this....????

[vital wadi]

@night cloak I have already done all the process but no change in games

[potent heath]

After the update my friends list disappears and shows this WTFFF @night cloak

[vital wadi]

@potent heath mine too

[night cloak]

Try clear Cache

[vital wadi]

@balmy jackal which country??

[potent heath]

@night cloak how?

[balmy jackal]

india bro@vital wadi

[night cloak]

Just click on info of pubg mobile

And u will see a clear Cache option

[vital wadi]

@night cloak its pubg bug

[balmy jackal]

@vital wadi when i play with wifi this bug come

[potent heath]

@Ashu screenshot??

[balmy jackal]

but my wifi working properly@vital wadi

[vital wadi]

@balmy jackal mine in bith wifi and mobile data

[night cloak]

@potent heath will dm u in a min

[balmy jackal]

@vital wadi 😓😓

[hearty egret]

The fps bug has been fixed (2mb)

[vital wadi]

@balmy jackal I had reported so many time but they didn't fix this problem

[night cloak]

@vital wadi it may take some time

[hearty egret]

@night cloak it is working

[toxic yarrow]

Is the patch for permanent mic glitch here or not? @lime juniper

[true terrace]

Livik adventure is not opening for me can any one tell the solution for this....????

[balmy jackal]

@lime juniper sometime plss check #old and #questions

[vital wadi]

@night cloak its going to be almost 1 month i am unable to enter any match in any mode

[balmy jackal]

@vital wadi same bro

[night cloak]

@potent heath try doing a routine repair and check if that works if not please do provide the details of your In-game ID , region , Network you use, device and login method and a screenshot or recording in #old

[toxic yarrow]

Is the patch for permanent mic glitch here or not? @lime juniper
@toxic yarrow
@night cloak

[night cloak]

@vital wadi please move to a discussion channel you have already been answered multiple times.

[true terrace]

Livik adventure is not opening for me can any one tell the solution for this....????

[night cloak]

@true terrace clear pubg mobile Cache

[balmy jackal]

@night cloak i am not able to enter in match but my connects was very strong

[heavy minnow]

Hello

[night cloak]

@toxic yarrow I havent checked the game, this patch is to fix few bugs it could be one of them

[inner relic]

Daily special bundle event coming date ? When it will come

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @heavy minnow. Remember to read through #faq before asking questions in the support channels.

[heavy minnow]

Can anyone tell me how can I get Pubg leaks?

[night cloak]

@inner relic no information about that

@heavy minnow keep an eye on #news

[balmy jackal]

@Rock47 i am not able to enter in match but my connects was very strong

[night cloak]

@balmy jackal one min

[hearty egret]

@night cloak but i want to know it was a bug or not? (30fps)

[craggy blade]

@hearty egret yes it was a bug

[heavy minnow]

@night cloak thanks

[potent heath]

@night cloak

[balmy jackal]

@night cloak ??

[night cloak]

@balmy jackal could you explain what it is showing while you press the start button

[night cloak]

@potent heath yes

@hearty egret the recent patch had fixed few issues you may try checking the game

[thorny rune]

what about fixing glitch bug on pubg ?

[balmy jackal]

@night cloak when i press start button my game was stuck on loading screen and sometime mssg was popup (match server did not respond please try again later)

[storm flume]

Hello, @thorny rune!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@alpine brook #old

[balmy jackal]

@night cloak read my mssg

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @balmy jackal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[balmy jackal]

i do all the things but issue not solved @night cloak issue was with me or pubg mobile?

[night cloak]

@potent heath In-game settings > logout > repair > Routine repair

[autumn pike]

Did patch update done or takes time?

[night cloak]

@balmy jackal there's no issues with the server, try using a different network

@autumn pike a patch has been released

[autumn pike]

TQ will open game now

[livid vapor]

I had not received this item

[night cloak]

Did u checked the in game mail. Of the id which u provided?

[livid vapor]

Yes

[night cloak]

@livid vapor you may contact Midasbuy for that
[e-mail]

[livid vapor]

Ok

[vital wadi]

@spring void

[spring void]

@vital wadi yes?

[vital wadi]

@spring void does pubg run in your country??

[gritty glade]

What for 2 Mb update?

[spring void]

No, and why does that concern? @vital wadi

[craggy blade]

@gritty glade bug fixes

[autumn pike]

Still smooth+extreme is not there in my game

[craggy blade]

@autumn pike You got the update?

[autumn pike]

it was there before but removed in this update

[vital wadi]

@spring void because im also facing same problem

[autumn pike]

yes I got 2.14 mb update @craggy blade

[quartz rose]

@autumn pike go in setting clear cache of pubg mobile

[craggy blade]

Clear game cache and try again.

[light quiver]

When will the a50 return to 60 fps?

[craggy blade]

@light quiver It's returned

After a 2mb update

[light quiver]

Okey thnks

[craggy blade]

Welcome :)

[autumn pike]

Its hard to play game in smooth+High

[craggy blade]

@autumn pike if you have faced the fps setting being decreased then a patch was released

[autumn pike]

TQ i got extreme option now

[light quiver]

unfortunately,

[craggy blade]

@light quiver Try clearing game cache and restart it

[light quiver]

Okey

[idle saffron]

Hey I'm having trouble almost every game I play I cant hear my teammates or talk to them I dont know what to do

[light quiver]

Very thank you :)

[craggy blade]

Welcome :)

[heavy minnow]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @heavy minnow. Remember to read through #faq before asking questions in the support channels.

[feral maple]

When will bonus challenge start again?

[night cloak]

@feral maple no information about that,soon ™️

[crisp turret]

@idle saffron team are aware about this issue , it's will be solve in a upcoming patch . Keep your eyes in #news

[still void]

Hey my mic and speakr is not working in game

[night cloak]

@still void it will be fixing soon

please do provide the details of your Device, in-game ID, login method, region and the network you use @still void @idle saffron

[idle saffron]

@crisp turret ok thank you so much

[heavy minnow]

How can I be a beta tester?

Please tell

[storm flume]

You can apply for the PUBG MOBILE beta program here, @heavy minnow:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[heavy minnow]

@dusky bone thanks

[midnight quarry]

How to fix the high frame rate ?

[craggy blade]

@midnight quarry what's wrong with high frame rates?

[azure owl]

Thanks alot,I got my setting back on my samsung A50s

[midnight quarry]

Extreme frame rate option not coming back

[idle saffron]

Yess me too

[craggy blade]

@midnight quarry It's fixed now

[heavy minnow]

Hey this shows this task is not in progress

[azure owl]

Ultra and extreme back today on my device

[midnight quarry]

Samsung m30s

[craggy blade]

@midnight quarry A patch released and its fixed

[midnight quarry]

It is not fixed in my device

[craggy blade]

@midnight quarry You got a 2mb update?

[midnight quarry]

Yup

[craggy blade]

@midnight quarry Clear your game cache and restart it. Then check it should be fixed.

[craggy blade]

@midnight quarry Read above

[midnight quarry]

I m trying wait

[ocean pilot]

@midnight quarry it was fixed after 2mb update today

[plucky gale]

Thanks for update now i am getting extreme fps

If any one didn't get it after update just clear the chahe than open the game the extreme option will be there for u

[neat chasm]

A50 not coming 60 fps

[plucky gale]

Read above instructions

[craggy blade]

@neat chasm Clear your game cache and restart it.

[floral moon]

I connected to in game CS but there is no any option for RP point Refundd

[night cloak]

There's nothing we Discord staff's can do.

[surreal bay]

@night cloak thanks for solving FPS missing bug❤️

[midnight quarry]

After clearing cache i got my extreme frame rates thank you

[craggy blade]

Welcome :)

[surreal bay]

@midnight quarry did u got HDR ultra?

[midnight quarry]

Yup

[surreal bay]

Nice

[midnight quarry]

Thanks alot

[surreal bay]

It was a bug

Finally fixed

[idle saffron]

@night cloak
Device: android
ID: 5321794227
LOGIN METHOD: game center
NETWORK: Verizon

[night cloak]

@idle saffron Region

[idle saffron]

@night cloak North America

[alpine brook]

I get max fps on call of duty but only high in PUBG which play thr most.

Both games are developed by tencent games. Then why this difference?
Playing fps games in 30fps is so annoying.

[night cloak]

@idle saffron device name

[alpine brook]

@night cloak It's high from beginning on Samsung s8+

[night cloak]

oh

[alpine brook]

My question is, tencent provide max fps to me on codm but high on pubgm

[night cloak]

requirement for both games are different

How may I register for pmco

[wheat cairn]

@alpine brook the same happen to me

[night cloak]

@night cloak #pmco

[storm flume]

Use of unauthorized third-party software or methods, @wheat cairn, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[alpine brook]

Why tencent not making pubgm user friendly to us. Minimum ultra frame rate.

[idle saffron]

@night cloak note 8

[night cloak]

@alpine brook @wheat cairn please use #chat or #pubg-mobile

[alpine brook]

My question is to pubgm support team. Not to Danial
@night cloak

[night cloak]

and I have already answered about that

[wheat cairn]

@night cloak I tried to use already,but no one want to help me

[night cloak]

??

[wheat cairn]

They just ignored me😩

[night cloak]

@wheat cairn whats your issue

[wheat cairn]

The same with kazi tuhin

[idle saffron]

@night cloak so what are u goin to do about the mic and audio problem just curious

[night cloak]

@idle saffron the issue has been forwarded, it will be fixing soon

[idle saffron]

Ok thank you

[night cloak]

How may I use extreme settings

requirements for both PUBG MOBILE and CODM are different

@wheat cairn ^^

@night cloak you can use it if your device support that

[thorn totem]

Why I’m not have notice from PUBG to PINC solo 2020 From email

[night cloak]

My device is capable of it but it's not provided in game @night cloak

[wraith brook]

Device ?

[night cloak]

Poco X2

Redmi Poco X2

@night cloak theres a new patch has been released, after downloading that clear the cache of the game

[tall vector]

Wht was today's update of 2, 3 mb one

[wraith brook]

It's Xaiomi Poco x2 btw @night cloak

@tall vector Fps issue fix

[night cloak]

@tall vector bug fixes

[tall vector]

Friend list also?

[night cloak]

yep

Tell me can I run extreme anyhow

@night cloak theres a new patch has been released, after downloading that clear the cache of the game

But what will the patch do

What happens by clearing cache

Ok

[slender kite]

Fps issues is not fix

[hard cypress]

@slender kite clear game chache

And see

[low pelican]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @low pelican. Remember to read through #faq before asking questions in the support channels.

[strange sonnet]

Hey i need support

For pubgm

[low pelican]

The pmco registration link is not working

how can I register for pmco

[toxic yarrow]

New update is here new patch is here but still the permanent mic glitch is not fixed not even in the patch@night cloak @lime juniper

[low pelican]

@night cloak pmco registration link is not working how can I register for pmco

[night cloak]

@low pelican use a VPN

@toxic yarrow it will be fixing soon

[strange sonnet]

@night cloak I checkee today running two operation and got that my ohone was having 50 fps but my phone shows option of medium framerate

[night cloak]

@strange sonnet do a Routine repair

[low pelican]

@night cloak I did it but the registration details is not getting submit

[night cloak]

@low pelican use #pmco one of the staff will help you about that

[strange sonnet]

I did the the biggest repair clearing all thing but still not got high option

My device is Redmi 8

[hard cypress]

@strange sonnet if you got 2mb update download it and clear pubgm app chache and restart and see

[night cloak]

@low pelican #pmco

[thorn totem]

Cmon I need squad to pmco

[storm flume]

Use #activities to find other PUBG MOBILE players, @thorn totem.

[night cloak]

why i put a whole shot into a dude with shotgun and he doesnt die?

shotguns need to be buffed

@night cloak That happens sometime cuz of desync.

no dont think its desync

even if thats the case

then why arent the shotguns buffed?

also

why is the deagle so bad?

provide your feedback in #old

no one likes it

[empty ginkgo]

Extreme frame rate option got back
Thanks <@&481161015728406538> @dev for listening to us
Thank you

[strange sonnet]

@hard cypress no work did i tried it

[night cloak]

@empty ginkgo you dont have to mention the moderators for that , happy to hear that

[elfin canopy]

@gloomy tinsel use #old

[hollow kraken]

I scanned and downloaded the game and the problem still continues

[strange sonnet]

@night cloak pls any solution

[wraith brook]

@hollow kraken What ?

[hollow kraken]

There are problems with the graphics after the update

[strange sonnet]

I wanthigher framerates in my game even my phone is compatible pls help

[spring zephyr]

@strange sonnet Was it there before the update?

[strange sonnet]

Medium only but my phone is compatible i checked doing multiple processes and it showed me constant of50 fps no doubt

[bleak musk]

Wassup

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @bleak musk. Remember to read through #faq before asking questions in the support channels.

[slender kite]

Fps issues is not solve

[wraith brook]

@slender kite Did u got 2mb update today ?

[slender kite]

Yes

[strange sonnet]

Me too

And ya there is a glitch in medium framerate of ammo

[wraith brook]

@slender kite Clear cache of the game and then start it.

Problem will be solved

[slender kite]

Ok I will try it

[strange sonnet]

Bunny no solution I did it too i also got an update@wraith brook

[night cloak]

@strange sonnet before 0.19.0 did you have the High fps option

[strange sonnet]

No

[wraith brook]

@strange sonnet That is only for those who were getting higher frame rate settings earlier but now it is lowered .

[strange sonnet]

But my phone can easily handle

[night cloak]

then your device isnt capable for that

[wraith brook]

How you know ?

[night cloak]

??

[strange sonnet]

I checked today by running two operation together i.e apps and got that constant 50 fos were coming and i was running over pubg

[spring zephyr]

@strange sonnet Which device are you using?

[strange sonnet]

Redmi 8

[wraith brook]

Can u tell your device name please ? @strange sonnet

[strange sonnet]

Redmi 8@wraith brook

[slender kite]

Yes its work thank a lot

@Bunny

[light steppe]

I need to change a player registered for pmco registration how can i do that?

[wraith brook]

@strange sonnet What else do you expect ?

Settings are enough

[strange sonnet]

Meaning

[night cloak]

@light steppe #pmco

[strange sonnet]

Medium and smooth

I expect high

[wraith brook]

Doesn't support

[strange sonnet]

I get only medium

[waxen swift]

When is the Crew Challenge?

[wraith brook]

@strange sonnet High is not supported by your device

[strange sonnet]

Cant the devos do something

[night cloak]

is there a hack where it doesnt let u see death replay?

you can upgrade your device is the only option @strange sonnet

bc its happened three times to me when i tried to watch the death replay of "hackers" that killed me

[strange sonnet]

Myone is the upgraded one 4 gb ram and not 3 gb@wraith brook

[wraith brook]

@strange sonnet Ram doesn't matter

Processor does

[strange sonnet]

So what shall be for high

@wraith brook

[night cloak]

@night cloak make sure you do have enabled the Death reply option

i did

when i watched it

it kicked me out

[wraith brook]

@strange sonnet Your device processor is very low . It can't support high

[waxen swift]

Change your frame rate to medium @strange sonnet

[clever wharf]

i got 2 mb update what is this??

[night cloak]

@night cloak > #old if possible do a screen recording

[wraith brook]

@clever wharf Bug fix

[night cloak]

it's only happened 3 times tho

[strange sonnet]

@wraith brook okay

[glass belfry]

Hey any solutions ?

[wraith brook]

@glass belfry Do routine repair

[glass belfry]

Already did

[wraith brook]

@glass belfry Clear cache of game and restart the game

[night cloak]

is there gonna be a new game mode?

[glacial gorge]

Stop giving time limited items in events

[night cloak]

bc in the blood effects it says: "This changes the color of the effect displayed when hitting monsters and being hit by monsters"

new gamemode?

[last granite]

Hey is this the place to report glitches?

If yes i have alot of ingame glitches that happen ib matches

[storm flume]

Hello, @last granite!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@night cloak keep an eye on #news

[last granite]

I did but idk if it worked

[night cloak]

ok

@lyric lintel try restarting the game

@last granite #old

[lyric lintel]

@night cloak alredy i will tryed

[prisma matrix]

How can I remove the popularity i’ve already given to someone?

[crisp garden]

Lol

[tranquil idol]

How to invite others to join here

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[night cloak]

@tranquil idol ^^

[tranquil idol]

How to download beta for android

[tender marsh]

Hello ae erengel 2.0 kab aayega

[crisp garden]

Spak inglesh ok

[tranquil idol]

How to download beta for android

[lament venture]

Any one is confirm when will unlink option will come in game

[night cloak]

@tender marsh no info on that when we do it will be posted in #news

Also English 👀

[tender marsh]

@night cloakok

[tranquil idol]

How to download beta for android. Can anyone tell me pls

[night cloak]

@lament venture It will be available soon when it is optimized

[lament venture]

@night cloak thanks

[night cloak]

You can apply for the PUBG MOBILE beta program here, @tranquil idol

white_small_square https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[median nebula]

hello

[strange sonnet]

@night cloak when will erangel 2.0 comw

[storm flume]

We currently do not have a specific release date for the upcoming update, @strange sonnet. Once we do, we will publish further information in #news.

We are unable to provide assistance if you do not ask a question or state a problem, @median nebula. Remember to read through #faq before asking questions in the support channels.

[night cloak]

#tournaments @median nebula also don't post discord server just say or gaining tourney

[prisma matrix]

How can I remove the popularity i’ve already given to someone?

[night cloak]

It isn't possible once you have given popularity tho 👀

[unique forum]

@storm flume when will be the fps bug is to be removed

[prisma matrix]

it is possible someone took popularity away from me but refuse to tell me how

[night cloak]

:-/ it isn't possible to take popularity back

[prisma matrix]

it is..

[night cloak]

@unique forum already a patch has been issued regarding that if you didn't got it be sure to clear Cache and try

[mystic cave]

@night cloak sorry i just offline at morning

[night cloak]

It's fine.

I guess you will just have to try downloading from play store or something.

@night cloak My livik event is fixed thanks for help

[mystic cave]

Only 1.5 gb per day

Thats why i cannot download

[night cloak]

No worries, @night cloak .

The update is only 0.89 GB,@mystic cave .

[mystic cave]

When my friend give me i delete the apps

[hollow kraken]

There are problems with the graphics after the update

[night cloak]

@hollow kraken The graphics issue is solved for most of the devices.

@hollow kraken Did you got the 2mb update?

[vale egret]

2 weeks ago, you asked me not to apply for support from the game, but I applied

still no answer

[hollow kraken]

no

[night cloak]

@vale egret What was the issue?

@hollow kraken Open your game and see and if doesn't shows clear cache and see.

[vale egret]

They stole my account, they connect to google playa

[night cloak]

@mystic cave maybe try this. Save your internet for a day. And update at midnight. So that it will use the data of the day and next day's data too. That's the only way I guess if it's not working by transferring.

[vale egret]

I request the unraveling of the account from google play

[vast rose]

My account has been hacked

[night cloak]

@vale egret You have to wait 30-60 days please be patient.

[vast rose]

What I can do now

[vale egret]

I gave all the information but still no answer

[night cloak]

@vast rose Do you have access to your pubg account now?

[vale egret]

why do i have to wait 30 or 60 days?

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @vast rose. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@vale egret Be patient for me it took 32 days so it will take time.

[mystic cave]

@night cloak do you know any other who can fux?

[night cloak]

I can give you a link of a post. But I am not sure if it will work. Since it requires changing file formats,@mystic cave .

[vale egret]

@vale egret Be patient for me it took 32 days so it will take time.
@night cloak why so long

[mystic cave]

@night cloak ok please give

[vale egret]

I gave all the information what are they waiting for

[night cloak]

@vale egret They get a lot of account related issues in a day solving them quickly is not possible.

Here you go,@mystic cave.

https://www.problogbooster.com/2015/09/fix-there-was-a-problem-parsing-the-package-solve-parse-error.html?m=1

[mystic cave]

@night cloak ok thanks

[vivid jewel]

Is extreme option is back in samsung a50?

[night cloak]

Yeah, @vivid jewel .

[floral delta]

Help

[night cloak]

@floral delta What's the issue?

[floral delta]

Im suffering from frame drops continues in new update

[night cloak]

@floral delta Did you got the 2mb update?

[floral delta]

Yes i update

[night cloak]

@floral delta Still you are getting frame drops?

[floral delta]

Infact lags too much in cheeer park

Now

[night cloak]

@floral delta Try clearing cache of pubgm once and see if it works.

[floral delta]

Okk sure

I use iphone configs

😌

[night cloak]

@floral delta Please don't use configs for you own safety.

[floral delta]

Bro im not cheating

I just want smooth gameplay

[night cloak]

@floral delta Usage of configs and gfx is strictly prohibited.

[floral delta]

To play better

If i get a 60 fps i will never use

[night cloak]

@floral delta You can use WeGame booster this is officially recommended by mods.

[floral delta]

Device

Give me an iphone

I will be a content creator for pubgm

[night cloak]

@floral delta If you don't have any other query please move to #chat or #pubg-mobile .

Change my nick to DC = Dont Care pls thx

@night cloak What's the issue?

Change my name ols bhai

Pls*

[floral delta]

Help

[night cloak]

@night cloak We can't if you dont have any query please move to #chat .

DC = Dont Care thats the name i want..

[floral delta]

How to fix. Touch issues

[night cloak]

@night cloak Please avoid having conversation here, move to #chat .

[floral delta]

I use claww sometimes when i fire my aim goes upd down

[night cloak]

Can u pls change my name??

@floral delta Please report your issue in #old .

[dire gate]

Before the update, game was running smoothly on my device but after update it has gone insane, lags on every moment and in close and mid range fights i always die because of screen freezing.
My device is: Redmi note 4x
Please fix it

[night cloak]

@dire gate Did you got the 2mb update?

[dire gate]

@night cloak i uninstalled the game last night because of anger

[alpine brook]

Friends glitch isn’t' fixed yet.
I've 82 friends. But it showing 0

Sometimes shows the list but everyone i see is offline which is not really what it ia.

[night cloak]

@dire gate It might be your device issue redmi note 4 is one of the low end devices.

@night cloak if u want changes nick name in discord ask in #discord

[floral delta]

Pubbg m.is only working on skins and clothes trashh game

[surreal bay]

@floral delta no they solved missing FPS issue

[alpine brook]

My friends showing offline when he is with me in lobby

[night cloak]

@night cloak they took my freedom in that channel. No perms to type, shame.

[dire gate]

@night cloak before the update it was playable without any major problems, i get 6/7 kills in every match but now i am hardly getting 1/2 kills

[night cloak]

@floral delta Please provide your feedback in #old .

[dire gate]

@floral delta i agree, this is business man

Let's stop wasting money on this shits, they'll stop and focus on our problems

[rapid owl]

@night cloak is frauder @fervent bobcat don't trust on him . Wait for moderators reply .

[night cloak]

Lol

@dire gate Do you have any other query?

[dire gate]

@night cloak my problem is not fixed yet

My device was good before the update,

[night cloak]

@night cloak help

@dire gate Wait for a moderator to come he will assist you better.

@night cloak

@night cloak What's the issue?

Nick name

@night cloak Which nick name you want to change discord or pubg?

DISCORD

@night cloak Then please go to #discord .

I said it million times i have no perms to type there

@night cloak Please wait for a moderator to come he will assist you better.

😡 😠

😤 ok

@night cloak thank you. I'll look into it.

Which nickname would you prefer?

[worldly yew]

what i will do to become a moderator

arcnyte

[night cloak]

You need to follow the rules , help people, be a nice person and most importantly stop asking,@worldly yew .

[nocturne ridge]

@night cloak Is this pubg mobile official discord server?

I have reported a complaint in-game with pubg mobile support 4 days back for my pubg account hacked by someone and he have linked his twitter account in my account. But there is no reponse from support. Could you please let me know if there is any option here to connect with support?

[worldly yew]

ok

email pubg mobile support

[night cloak]

@night cloak DC = Don't care

Also I wanna report @night cloak

Can i send u iN dms?

Unfortunately we are only discord staff and normal players just like you. You need to contact custome service and tell them to revoke the access of the hacker,@nocturne ridge .

@night cloak is it fine?

Yes

Can i send u the report in dm?

[rotund badge]

hey, how to get pubg partner title?

[nocturne ridge]

@night cloak If you know could you please help or guide me with that... He started using my RP crates and UC for giving popularity i have almost lost more than 10000Uc which i had in my account 😭😭. Could someone please guide me on this please

[night cloak]

Uhhh just gotta send it here

What kinda report@night cloak ?

[storm flume]

Please refer to this channel's pinned messages for further information, @rotund badge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[violet spruce]

@night cloak seasone 14 release date is 14
its true or not

@spring zephyr seasone 14 release date is 14
its true or not

[storm willow]

@violet spruce yes expected to be on 14th

[violet spruce]

@storm willow thats means i can push my rank till 14 july

[strange geode]

How to buy a gift uc

[night cloak]

You can block him,@night cloak . We don't moderate DMs unless it's DM advertising.

[strange geode]

100 uc

[night cloak]

@night cloak sure

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it,@rotund badge .

[storm willow]

@strange geode use https://www.pubgmobile.com/pay/

[nocturne ridge]

@night cloak Is there any way to contact customer service team other than in-game customer service?

[severe kestrel]

Thr fps missing is fixed. Thankssss pubg

[night cloak]

unfortunately not,@nocturne ridge .

[hollow kraken]

I have a problem that is difficult to solve. I tried to speak to customer service. There is no answer

[oblique kindle]

My email has been hacked ..... please help me to access my Pubg mobile I'd please help

I'd level 75

[night cloak]

It means you haven't got selected unfortunately, @rotund badge .

[floral delta]

@rotund badge big fan bro

[oblique kindle]

Please unlinked my email id

[floral delta]

I watch ur videos all

Tips n everything

Only thanks bro

[final light]

After 2 mb update my glitch is not fixed

[floral delta]

Yes u cant

[hollow kraken]

How can I talk to the game developer

[final light]

<@&481161015728406538>

[spring void]

Yes?

[strange geode]

@strange geode use https://www.pubgmobile.com/pay/
@storm willow can i use Google wallet

[final light]

Why my glitch is not fix after 2 mb update <@&481161015728406538>

[spring void]

@final light it will be fixed soon. Please dont mention mods role for this.

[final light]

@spring void to whom i can mention

[oblique kindle]

@lime juniper please help my email id has been hacked ... please unlinked my Gmail id on pubg mobile <@&481161015728406538>

[strange geode]

Can i buy uc direct from game, and i gift my friand uc?

[spring void]

@oblique kindle we cannot help you contact ingame support, and dont mention all the moderators for this.

[craggy blade]

@strange geode You can't gift uc to your friend from game.

[strange geode]

Then?

[spring void]

@final light no need to mention anyone. The issue is known and is being fixed

[strange geode]

How?

[craggy blade]

@strange geode You can directly send UC to their I'd.

[livid olive]

@final light which glitch?

[strange geode]

Wait

[storm willow]

@strange geode if you want to gift UC use https://www.pubgmobile.com/pay/

Or send him the money and ask him to purchase himself ingame

[pine cove]

Hi i have a problem with my voice chat. i could not hear my teammates voice and they could not hear mine too. I tried reinstalling the game and the game is taking too much time to enter the game and i cant download any map and resources as it shows 0mb for each map
it would be really helpful if you help me

[hollow turret]

Why was the flag removed from the kill feed

[strange geode]

@storm willow but, i want to use Google pay

[hollow kraken]

I want help I have been trying to recover my account 7 months ago

I try to contact customer service, but they do not answer

I want to communicate with the officials

support

[shrewd island]

After the 0.19 update i have lost my 600uc automatically i want 600uc refund asap

[spring zephyr]

@shrewd island From where did you bought the UC?

[shrewd island]

Play store

[spring zephyr]

@hollow kraken You can't access to your PUBGM account?

[storm flume]

You can contact the customer service via the game settings, @shrewd island. Refer to subpoint 5.3 in #faq for further instructions.

[shrewd island]

It was from the season 13 rp

I tried contacting through in game
But they havent replied since 5 days

*3days

[spring zephyr]

@shrewd island It can take some time to get a reply.
Please wait patiently.

[hollow kraken]

@spring zephyr Yes, not less than 7 months ago, I have been trying to get help

[spring zephyr]

@pine cove Your region and ISP?

[trim swift]

i am a emulator player and after the 0.19.0 update i am facing this type of graphics problem in tdm how do i fix this please help.

[storm flume]

You can now access #emulator-chat and #emulator-support, @trim swift. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@trim swift Ask in #emulator-support.

[hollow kraken]

Customer service does not answer

[spring zephyr]

@hollow kraken If you have lost your lined social media account, then you will need to recover your social media account.

[balmy jackal]

@spring zephyr bro iam not entering in match but my connection was very strong

@spring zephyr ill do all the things but issue not solved

[fickle wave]

@spring zephyr I also lost my account two days ago after the update. I do not know the reason I signed in to see what is new in the update and suddenly it showed me a failure to authenticate or log in and I tried again and took me to create a new account from the same account that I used to play with as usual 🤦‍♂️ And I can log in to my social media account now
This is the second time it happens to me like this

[hollow kraken]

How is that while I link my game in two social media accounts Google and Facebook I lost Facebook but I cannot log in from my account at Jamil@spring zephyr

[storm flume]

You can contact the customer service via the game settings, @fickle wave. Refer to subpoint 5.3 in #faq for further instructions.

[fickle wave]

I did and I'm waiting

[hollow kraken]

What do you recommend@somber solstice@spring zephyr

[pastel mural]

Hello

I'm looking for an emulator to play on and tencent and ganeloop aren't working, I live in India, do u know others I can use?

[astral hazel]

Hello i am facing some glitch in looby while i open my game in my friend list it shows 5 friends some thime and some times 60 but i got 167 friends what is happening.....

[spring zephyr]

@hollow kraken Security of your own account is your own responsibility, try to recover your social media account.

[storm flume]

You can now access #emulator-chat and #emulator-support, @pastel mural. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[spring zephyr]

@pastel mural Ask in #emulator-support.

[pine cove]

@spring zephyr India

@spring zephyr if you can help i will be very grateful

[spring zephyr]

@pine cove Your ISP?

[lethal isle]

Thanks for fixing a graphic problem

[pine cove]

@spring zephyr Hathway

[hollow kraken]

@spring zephyr The social media account is Facebook. The hacker has disabled the account. He broke the Facebook terms. This leads to the disabling of my Facebook account. This is not a problem because I have a beautiful account but I cannot log in. I will not pause before disabling my Facebook account. He logged into the Vietnamese version. Another social media account is a loophole for account theft

[woven yoke]

need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @woven yoke. Remember to read through #faq before asking questions in the support channels.

[woven yoke]

@spring zephyr can u join vc if possible

[wicked hill]

Too much hacker after update in gameloop

[spring zephyr]

@hollow kraken You will have to recover your Facebook account, that's the best thing that you can do.

@woven yoke What is it?

[storm flume]

Hello, @wicked hill!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[woven yoke]

just join the vc i'll explain every sngle thing

[pine cove]

@spring zephyr can you help me

[spring zephyr]

@pine cove Try changing your DNS to 1.1.1.1

[woven yoke]

im sitting in general 1

[spring zephyr]

@woven yoke Just explain here.

[woven yoke]

please bro just join and listen dont say anything

please dude

im a streamer and I am not able to stream bcoz of this issue

[storm flume]

Please refer to this channel's pinned messages for further information, @keen stag:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[spring zephyr]

@woven yoke What's the issue?
Just explain it here

[woven yoke]

aree

okay

[hollow kraken]

@spring zephyr Facebook cannot be recovered. I will ask if someone has installed additional components in this game. This will ban him for 10 years. Can he recover his account 10 years ago? Sure, no.
Facebook as well

[woven yoke]

so this gameloop is telling me to update to the latest version but when im updating it is saying that its already updated to the latest version. @spring zephyr

[pine cove]

@spring zephyr can you tell me how to change the dns in ios

[storm flume]

You can now access #emulator-chat and #emulator-support, @woven yoke. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[remote gust]

@astral hazel I am also facing the same glitch lol.

[spark brook]

I didn't get any tier points and i finished in 4th place in squad

[spring zephyr]

@woven yoke Ask in #emulator-support

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @pine cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frosty robin]

please stop bringing huge updates.Already 2gb ram players cant play same thing is going to happen with 4gb ram player.we have to install other applications too except pubg, it is so difficult now ,please look to it.

[pale yew]

Please give time and dates for PMCO for Bangladesh time?

[wraith brook]

@frosty robin Ram doesn't matter that much . It's all about processor

[sick shale]

@pale yew ask in #pmco

[wet granite]

Hey there,
With due respect, we, the people of Bangladesh are facing one of the most common problem that is ‘Ping Problem’ in the game. And you know in previous time we're in Indonesia server where we played in 60ms to 90ms ping (more or less got up-down). And thats before we're in the Vietnam server where we played at 240ms to 700ms ping always. But, about 4 months ago we had been transfered into Indonesia server.
From yesterday, we think that we'll come back again to the Vietnam server or you guys will transfer us to Vietnam server. Alas! we won't.
Playing in “240+ping Bangladeshi” v/s “20ping Vietnamese” is very unfair.
At present, the ping is starting from 240ms. It is a great matter of sorrow that the ping never becomes less in the match even goes to higher than about 700ms. When we land in ‘HotDrop’ or go for ‘Rushing’ very often we all got the notification: “No response from the server.”
We, therefore, pray and hope that your honor would be kind enough to give us a server or find out any solution as soon as possible.relieved
*In Bangladesh, over 4 milions soldiers play “PUBG Mobile.”

#WeWantBangladeshiServer
#NoMoreHighPing
#PUBG_MOBILE

[verbal cloak]

Hey i play the game in redmi note 7 pro 6 gb ram after this new update the game is having too much lag though i play in smooth graphics is it my phones problem or games???can anyone help me???

@everyone

[night cloak]

what is patch note of 2mb update

[wraith brook]

@night cloak That update is only for bug fixes so there are no patch notes

[night cloak]

so they fix rendering problem?

[wraith brook]

@night cloak Emulator ?

[night cloak]

yes

[wraith brook]

@night cloak Please refer to #emulator-support . If you can't see the channel go get the role from #613267301243944960

@night cloak That problem will be fixed soon . Till then the balance graphics can pe played

[vague basin]

If I give my pubg account to someone else permanently will it be banned?

[tired fractal]

my screen goes black for a bit when entering a match? my device is ipad air 3

[spring zephyr]

@tired fractal Please do post that issue in the #old channel.

[maiden spoke]

Can anyone tell when the bonus challenge is going be unlocked ?

[spring zephyr]

@maiden spoke Soon™️

[maiden spoke]

Lol

[night cloak]

What's going in with aim assist

:/ like it's way too much increased :/

Like u get auto head :/ while shooting in air

[maiden spoke]

They are helping people to fight hackers lol

[night cloak]

Also ya like when u give a proper ads to someone u will not see any damage dealt to you unless you get knocked :/

[spring zephyr]

@night cloak Nothing changed with aim assist, if you encounter any bugs. Then please do report it in the #old channel, with detailed info and a video.

[limpid socket]

When is the bonus challenge going to resume?

[night cloak]

I can't see the damage depletion :/

[spring zephyr]

@limpid socket Soon, no exact dates.

[night cloak]

It just updates when I get knocked :/

@spring zephyr

[spring zephyr]

It would be better if you can provide a video of it happening.

[upper wolf]

Any relaunch for arctic and bluehole modes?

[violet barn]

Hi.. i want to know something. My twitter and fb was linked with game and I didn't have access to Twitter for years. After this update, twitter is removed. Is it official?

[spring zephyr]

@upper wolf No info about that, but if you want it back. Then feel free to give your feedbacks in the #old channel.

[lavish tundra]

Can anyone tell me plzzz 440rs discount coming this season or not ????

[strange geode]

@spring zephyr why i can't directly give uc to my friend i the game

[violet barn]

Hi.. i want to know something. My twitter and fb was linked with game and I didn't have access to Twitter for years. After this update, twitter is removed. Is it official?
@violet barn also my friend's fb was removed which was disabled weeks ago.

[spring zephyr]

@strange geode You can use midasbuy to gift UC to your friends.
That's the only way. https://www.pubgmobile.com/pay

@violet barn Can you explain your issue in detail?

[strange geode]

@strange geode You can use midasbuy to gift UC to your friends.
That's the only way. https://www.pubgmobile.com/pay
@spring zephyr i want to use Google pay

Not credit card

[lavish tundra]

@spring zephyr Can you tell me plzzz 440rs discount coming this season or not ????

[cloud bough]

My account has been compromised. Can someone help me?

[spring zephyr]

@lavish tundra No info about that.

@cloud bough What's the issue?
You got banned?

[lavish tundra]

@spring zephyr no problem dude

[violet barn]

@spring zephyr my account was linked with Facebook and Twitter. But I didn't have access to Twitter so i wanted to remove it. After this update, i opened game and saw that my game was linked with FB only. Twitter is no more connected with my game. So is it glitch or its official??? Because same thing happened with my friend too,, his fb is also removed from game which was disabled recently.

[strange geode]

Pls help me @spring zephyr. I. Want to use Google pay. Not credit card

[spring void]

I do not beleive that is possible.

[surreal bay]

@lime juniper sir it got fixed thanks❤️
Btw it was a bug right????

[violet barn]

@spring void are you talking about my issue?

[cloud bough]

@spring zephyr No The account was only hacked from someone else

[spring void]

No, @violet barn .

[spring zephyr]

@violet barn Repair your game and see if it's still like that.

[violet barn]

@spring void okie

[spring zephyr]

@cloud bough You don't have access to your PUBGM account?