questions

[thorn creek]

The game is preforming really bad on Huawei Honor 8X after update. It is lagging and fps drops everywhere.

[late summit]

???

[normal fulcrum]

@thorn creek #old

[abstract meteor]

me and friends face the problem

[stiff ginkgo]

@late summit use the other social media which was linked

[left drum]

why so much bugs and glitches @normal fulcrum ?

[dull root]

@wraith brook Ok
I'll do a routine repair and check

[normal fulcrum]

@left drum Feel free to post any bugs or glitches in #old

[wraith brook]

@dull root Won't work but u can try

[dull root]

@normal fulcrum no i don't have the screen shot

[late summit]

@stiff ginkgo I only have one link

[normal fulcrum]

@dull root Device?

[thorn creek]

@normal fulcrum it was not like this before right. Why do i have to gove feedback when this is the support channel. I have wrote many times on feedback but no response from their side.

[glass belfry]

@left drum it happens after an big update they will roll out an small update soon for fixing minor issues

[wraith brook]

@normal fulcrum From what I have observed that the Helio P processors and the Samsung exynos processors are having a issue of lower graphics settings than earlier . I don't it is a bug or what but devices other than them are all OK

[dull root]

@normal fulcrum samsung galaxy S8

[normal fulcrum]

@wraith brook Not true

[left drum]

@glass belfry we expect these glitch don't come in any update

[late summit]

@stiff ginkgo My account has been compromised and the hacker is returning the version back so that I cannot access the account

[wraith brook]

Explain pls

[amber knoll]

I can't speak in lobby / in game
nobody can hear me and when i'm trying to enable microphone I see inscription "please wait"
how to fix it?

[normal fulcrum]

@dull root Ok, so maybe game doesn't support 60 fps anymore for that device is.

[stiff ginkgo]

Hack ?🤷

[glass belfry]

@left drum well they're also not happy about these minor glitches but in a week they surely roll out small in game update for these glitches

[earnest moth]

Where can I find the team-up platform?

[night cloak]

@night cloak Did you try performing a routine repair?
@elfin canopy yep

[hard cypress]

@wraith brook First understand Something that you dont know and saying If they want to reduced fps Why they not mantion in patch notes?

[eternal arrow]

Is this true......?

[dull root]

@normal fulcrum i have been playing it since 7 months

[brisk knot]

Anyone facing sometime touch delay?

[normal fulcrum]

@amber knoll Device? Region? Can you get a recording?

[earnest moth]

Oh god I have to ask the same question for 7 hrs

[nimble lion]

Is the s14e extra point event for the highest cadame you have in S13

[late summit]

The hacker uses the jailbreak to go back to the oldest version of the Pubg back and add files to skip the update by playing without an update

[nimble lion]

?

[normal fulcrum]

@thorn creek That channel is to report bugs and provide feedback. Not to discuss with someone. You might not get a reply, but that channel is actively read by community team

@normal fulcrum i have been playing it since 7 months
@dull root Technology gets older by time

[glass belfry]

@amber knoll hey , do u use wifi ? And is your ISP Hathway ?

[ionic cloak]

can anyone told me how I do this?

[normal fulcrum]

@ionic cloak There's an in-game event going on. Livik is divided in parts for that event. Complete the mission and you will get the achievement

[glass belfry]

@normal fulcrum
I know you guys are working on the fix but the voice glitch is still not fixed yet my teammates can't hear me nor i can hear them
Device - OnePlus 5
Country - India
Server - Asia
Using wifi ( ISP Hathway )
Would appreciate a world or date by you guys and please I don't want any " soon ".

[ionic cloak]

@normal fulcrum tnx

[normal fulcrum]

@glass belfry Have you updated the game?

[elfin canopy]

@night cloak Please post about it in #old along with the screenshot, your character ID, region, network you're using and explain your issue

[normal fulcrum]

What glitch are we talking about @night cloak?

[glass belfry]

@normal fulcrum yes to the latest version i am having issues since the last version from past 2 weeks

[idle wraith]

@normal fulcrum can you help me

[normal fulcrum]

Interesting. Have you tried changing your headset @glass belfry?

[late summit]

I want a solution to this problem

[elfin canopy]

@idle wraith you're under 18?

[normal fulcrum]

@idle wraith Someone in your squad is below 18

[ocean arch]

@idle wraith we already replied you are underage to do voice chat

[normal fulcrum]

@late summit Post it in #old

[glass belfry]

@normal fulcrum yes i have tried everything and i know this issue isfrom PUBGs side and it's not just me many people are are facing this issue

[normal fulcrum]

@glass belfry Your character ID?

@night cloak Device?

@night cloak Gimme a min

[elfin canopy]

After a certain period of inactivity the ownership of the clan will automatically be transferred to co-leader, @twilit schooner.

[glass belfry]

@normal fulcrum
Ig id- 537941799

[normal fulcrum]

@night cloak Do you have any screenshot of older frame rate options?

@glass belfry Thanks. We'll try to forward it

[ocean arch]

@normal fulcrum a lot of device face it a friend of mine had Samsung a 50 before update it was supporting extreme FPS after update option is reduced to high

[glacial shale]

@night cloak are you on ios or is it on certain accounts?

[normal fulcrum]

@ocean arch Character ID? Region?

@night cloak Character ID? Region?

[ocean arch]

It wasn't mine it was a friend

[hard cypress]

I have also the same issue same device vivo s1 6gb ram

No one help from afternoon

[normal fulcrum]

@ocean arch You can ask your friend to report it here

[ocean arch]

Ok

[normal fulcrum]

@hard cypress Missing frame rate option?

[hard cypress]

@normal fulcrum yes bro

[normal fulcrum]

@ocean arch @hard cypress @night cloak Extreme fps is missing in smooth or balance?

[errant holly]

Can anyone tell when we will get emails for PMCO REGISTRATION

[night cloak]

@night cloak are you on ios or is it on certain accounts?
@glacial shale I have android and a out accountsy freind who also has android is able to open the event

[hard cypress]

@normal fulcrum Smooth balnced and and hd these three option removed ultra

[dull root]

@normal fulcrum i told you
Its not a device problem
Its a problem from your side

[normal fulcrum]

@errant holly #pmco

@normal fulcrum
It is missing in smooth
@night cloak What about other options?

@normal fulcrum Smooth balnced and and hd these three option removed ultra
@hard cypress Sorry didn't get you

[hard cypress]

@normal fulcrum means
Issue in smooth and other options also fps missing

[regal tide]

Why can’t we enter into training mode in pubg mobile

[normal fulcrum]

Ok so all options has dropped their maximum fps capability, rightb@night cloak?

[glacial shale]

@night cloak i see. I have both global and kr on my ipad and both of them show me the error message. Thanks for the clarification. Hope they fix it soon.

[dull root]

@normal fulcrum yes the same problem with me too

[hard cypress]

Same with me@normal fulcrum

We all have same problem

[brisk knot]

How can I send here a video?

[normal fulcrum]

@dull root Please provide your device, region and character ID

@brisk knot Regarding?

[brisk knot]

@normal fulcrum game force close

[glacial shale]

Nade landing sounds seem not audible anymore either since the update, as in the sound they make when they hit the ground near you

[neat mason]

I got the empty friends list again

[dull root]

@normal fulcrum Samsung Galaxy s8
Region pakistan
My game is reinstalling so i will provide you the character id as soon as possible

[woeful magnet]

When i update the game the new map doesn't appear in the list

[normal fulcrum]

@dull root Ok

@woeful magnet Have you downloaded all the resource packs?

[woeful magnet]

I just update from playstore

[normal fulcrum]

@neat mason #old with a screenshot

[woeful magnet]

0.93 gb

[normal fulcrum]

@woeful magnet Download resource packs in game

[mortal agate]

Graphics settings have been downgraded help

[normal fulcrum]

Nade landing sounds seem not audible anymore either since the update, as in the sound they make when they hit the ground near you
@glacial shale Is it possible to record it (maybe in death replay) so we can ask them to look into it

@mortal agate Device? Region? Character ID?

[mortal agate]

Galaxy a50 /Pakistan/565600807

[normal fulcrum]

@brisk knot Try reinstalling

[brisk knot]

@normal fulcrum tried

Tried re install / repair / manual cache clear

[glacial shale]

@glacial shale Is it possible to record it (maybe in death replay) so we can ask them to look into it
@normal fulcrum sure ill try and put a video up if i can.

[normal fulcrum]

@night cloak I have captured it. We'll forward it soon

[tough shore]

Ive been experiencing heavy frame drops in Livik......I have a mid range phone

[mortal agate]

Any help for graphics settings

[normal fulcrum]

@glacial shale You can ping me so you can dm me the video or link to the video

[glass belfry]

@tough shore upgrade your phone lmao ..😞

[normal fulcrum]

@tough shore #old

[tough shore]

@glass belfry 😑😑

[glass belfry]

@tough shore rood of me im sry 🙇

[tough shore]

😅

[mortal agate]

After update 0.19 my phone is running game on hd high but before it was working on hdr ultra help plz

[night cloak]

This new Version sucks

[glass belfry]

@night cloak no he isn't ..!

[finite karma]

Hello my account has been taken and the guy who took it is making fun of me and sending videos of him hacking

Can u please ban him

[polar marsh]

@glass belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brisk knot]

@finite karma omg your account is expensive dude

[night cloak]

@finite karma you seems an idiot for giving your account

[finite karma]

I know 😞

I didn’t give him

[night cloak]

It is what it is.
you deserve it

[finite karma]

He hacked it

[brisk knot]

Lol he is using hacks too LMAO

Esp + aimbot on Expensive account

[night cloak]

@finite karma account cant be hacked

[brisk knot]

@night cloak there are lots of phishing website for fake rewards :3

[polar marsh]

@finite karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dull root]

@night cloak please talk when you know about it
No offence meant

[night cloak]

@brisk knot ppl get in those sites because they got low IQ and giv their information
They deserve it bcs they are stupid

[neat mason]

Anyone got a explanation to this?

[dull root]

@night cloak and acount could also be hacked

[brisk knot]

@night cloak yep I agreed how anyone get free stuff ? Even in free lmao

[boreal sinew]

@normal fulcrum sir please help me..

Today i got banned from PUBGM. my region Bangladesh. everything was ok last night when i played it but at morning after the new update came in i try to logged in my account i saw that it's ban for 10 years. But i never did anything wrong.i'm playing from season 2.and now i registered in pmco so i must need my account back sir.please do something for me.
My player id: 5154879507
My IGN: M5sSilenteR

[night cloak]

@dull root X_X the security it's too high

You should hack their server for get the accounts or infect the cellphone

He hacked it
@finite karma how could he have possibly done that without you letting out your credentials

[polar marsh]

@boreal sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@mortal agate Device?

[dense lion]

@neat mason new update new glitch😂 😂

[storm flume]

Hello, @finite karma!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[dull root]

@night cloak but mine one got hacked even i though i did not even click on any website😵

[night cloak]

@dull root lmao i don't trust you so 4 me it's a no

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sand path]

Please move to #pubg-mobile.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @dull root. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[glass belfry]

Hello

[normal fulcrum]

@glass belfry Avoid using the word ban

[sand path]

How may i help you

[glass belfry]

Thanks

[finite karma]

Wtf

[normal fulcrum]

So I already have your details, is there anything else we can help you with?

[sand path]

@finite karma she doesn't have permissions to mute

[normal fulcrum]

@finite karma #discord

So I already have your details, is there anything else we can help you with?
@glass belfry

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glass belfry]

Sry , but the bot is "suppressing" me for some reason

[finite karma]

Please ban him

[dull root]

@storm flume its of no use now as it has been 2 weeks and mods said that it cannot be recovered so peace😇

[storm flume]

Hello, @finite karma!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@glass belfry move to #chat and bot won't mute u again

[glass belfry]

@normal fulcrum u sure forwarded my concern to the devs ?

[normal fulcrum]

I will, soon

[mighty hemlock]

i cannot get inside the livik event. it says downloading resources but i have downloaded all the resource packs

[normal fulcrum]

@mighty hemlock Have your tried rebooting your device?

[mighty hemlock]

tried repair and reinstalling

yeah

[glass belfry]

@normal fulcrum please looking forward to that , nobody have helpy me since past weeks 🙄

[torn kayak]

Hello can I update the game via my laptop?

[normal fulcrum]

@glass belfry Will do

@torn kayak How?

[torn kayak]

Or it’s against the game policy

[normal fulcrum]

@mighty hemlock Source of download?

@torn kayak How? Care to explain?

[torn kayak]

@normal fulcrum via 3utools

[mighty hemlock]

play store

[normal fulcrum]

@torn kayak Use Play Store or official website only

[hollow stump]

Please Help

[polar marsh]

@hollow stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mighty hemlock]

i reinstalled twice and used all the repair options but no use

have reported via ingame option too

[normal fulcrum]

@mighty hemlock Device? Source of download?

[polar marsh]

@torn kayak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mighty hemlock]

oneplus 7 pro download from playstoe

store*

[night cloak]

If possible, the problem is that the buildings will not appear fully in the mobile phone on the emulator, after the update

[normal fulcrum]

No idea @torn kayak. @storm willow might help you regarding this. Wait for his reply

@mighty hemlock Do you have a screenshot of the error and resource tab?

@night cloak Mobile phone or emulator? Which one?

[night cloak]

@normal fulcrum emulator game loop sry

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[torn kayak]

@normal fulcrum ok i will pause it

[normal fulcrum]

Pause what @torn kayak?

Ohh installation

[torn kayak]

Yah

[normal fulcrum]

Pause it for now. Wait for @storm willow to confirm if it's safe or not since he's the expert in Apple devices

[torn kayak]

@normal fulcrum ok thanx i will wait

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@night cloak Can't guarantee to be fixed by tomorrow

[storm willow]

What’s the issue !?

[mighty hemlock]

it shows a download symbol but i am able to play livik map

[normal fulcrum]

@mighty hemlock I don't see any error in thay screenshot

[mighty hemlock]

the livik event shows a download symbol on it and i am not able to open the event

[tough shore]

Fps issue should be fixed asap

[normal fulcrum]

@mighty hemlock You have issue with event?

[mighty hemlock]

yes

[normal fulcrum]

Ok. Post it in #old @mighty hemlock

[dull root]

Mine fps issue is fixed as i reinstalled

[mighty hemlock]

the map is fine im able to play just the event has issues

[normal fulcrum]

Ohh that's great Ashar

[mighty hemlock]

ok thanks

[storm willow]

@torn kayak where do you get the Ipa from? It’s not safe.. install from AppStore

[normal fulcrum]

@dull root
Lie.. I did same nothing happened
@night cloak Fixes are tend to work on some users. Since the bug can be due to multiple reasons

[tough shore]

Mine fps issue is fixed as i reinstalled
@dull root Tried ...... extreme framedrops still there

[dull root]

@night cloak

[worn falcon]

I have a problem with the update

[torn kayak]

@storm willow my wifi is very bad is there any other way for axample itunes?

[storm flume]

You can now access #emulator-chat and #emulator-support, @red plover. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[worn falcon]

Its says developer removed the app from appstore

[clear glade]

Hacker spotted

[storm flume]

Hello, @clear glade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[normal fulcrum]

@worn falcon Screenshot?

[worn falcon]

Here

[tough shore]

Before the update the game was smooth as butter .......now its full laggy

[normal fulcrum]

@worn falcon Device and region?

[storm willow]

@torn kayak install from AppStore. You can pause and resume if needed. Or find a better source of internet

[worn falcon]

Ipad mini5 and i live in iran but region is usa

[normal fulcrum]

@worn falcon Ok. Give me a minute

[worn falcon]

Ok

[torn kayak]

@storm willow ok will do thanks big time ❤️

[fickle wave]

Hello my friends, why do I face this problem again? I entered my account and gave me that I have to create a new account from the same account that I linked the pubg account to, knowing that this error occurred from a while and now it is repeated why ????🙂 🙂

[night cloak]

I have an issue regarding livik event its not opening

[mental pawn]

If i buy the royal pass prime for 5$, i get it and for the whole next season and for the one after and etc? Or does it only give me plus 300 royal points?

[potent sedge]

Good day, moderators. I need help with my pubg mobile account, what happens is that my Facebook account has been disconnected and I do not have any other social network in the pubg account.
This happened to me as soon as I updated to 0.18, fill out the forms they sent but still they did not give me a reply.
Please I need help with my account, I have that account from the first version of the game.
since that happened I have not played pubg :(
I can pass you all the necessary data, please give me an answer

[dull root]

@night cloak Samsung Galaxy s8

But u haven't played anything after the update

[storm willow]

@worn falcon try using US Apple ID

[night cloak]

Friend list loads after 5-10 minutes of playing anything i can do to fix it?

[worn falcon]

@storm willow my apple id is usa and region also

[normal fulcrum]

@worn falcon Are you using any VPN since you said you have US region

[worn falcon]

@normal fulcrum No

[night cloak]

Event not opening error

[normal fulcrum]

@worn falcon Try using a VPN and select an American country. Your Apple ID is having US region, right?

@night cloak #old

[night cloak]

Bonus challenge closed?

[wispy pulsar]

Bonus challenge stared on when

[worn falcon]

@normal fulcrum this issue is with this update only. Previous updates were fine

[normal fulcrum]

I understand. Just give it a try and let us know if it works. Use VPN only to download/update

[night cloak]

@night cloak #old
@normal fulcrum already said it twice there will say it the third time after slowmode is off

[hybrid crane]

Why cant I see any teamrecruitment requests in all Chat??

[worn falcon]

@normal fulcrum ok. I will try it

[wispy pulsar]

When was bonus challenge come

[normal fulcrum]

@night cloak No need to post same feedback multiple times. Once is enough and it will be fixed soon

[night cloak]

@normal fulcrum bonus challenge says coming soon i was able to play it 2 days ago

[fickle wave]

Hello my friends, why do I face this problem again? I entered my account and gave me that I have to create a new account from the same account that I linked the pubg account to, knowing that this error occurred from a while and now it is repeated why ????🙂

[tacit shale]

How do i unlink my google play games account?

[normal fulcrum]

@night cloak Bonus challenge usually closes while game is undergoing update

[potent sedge]

Good day, moderators. I need help with my pubg mobile account, what happens is that my Facebook account has been disconnected and I do not have any other social network in the pubg account.
This happened to me as soon as I updated to 0.18, fill out the forms they sent but still they did not give me a reply.
Please I need help with my account, I have that account from the first version of the game.
since that happened I have not played pubg :(
I can pass you all the necessary data, please give me an answer
@potent sedge @somber solstice @normal fulcrum

[normal fulcrum]

@tacit shale Account once linked cannot be removed or replaced

[night cloak]

@night cloak Bonus challenge usually closes while game is undergoing update
@normal fulcrum aw ok ty

[normal fulcrum]

@potent sedge Stop posting same message and deleting it again and again. And don't ping multiple staff members

[potent sedge]

sorry

[normal fulcrum]

If your facebook account is disconnected and you don't have 2nd log in option, than we cannot help you. Try contacting facebook support and recover your account @potent sedge

[mighty hemlock]

unable to download excitement pack

[scenic bridge]

any one now this problem ??

[mental pawn]

So can anyone help me with royale pass?

[mighty hemlock]

tried restarting repair and reinstall my phone is oneplus 7 pro downloaded from play store

[potent sedge]

If your facebook account is disconnected and you don't have 2nd log in option, than we cannot help you. Try contacting facebook support and recover your account @potent sedge
@normal fulcrum but the same thing happened to some friends with the 0.18 update and that they only had a social network in the game and that only social network was the one that was unlinked and in the end they could recover it

minus mine 😦

[normal fulcrum]

@mighty hemlock Make sure you have sufficient storage

[mighty hemlock]

i have more than 50gb

[normal fulcrum]

@potent sedge How was your fb unlinked?

@mighty hemlock Than the only thing I can recommend is to post it in #old and wait for a fix

[night cloak]

unable to download excitement pack
@mighty hemlock my friend have this issue too

[fickle wave]

Can any one Help me ???

[frigid ibex]

Game crashes immediately after loading screen on ios.
Game version and ios patch both updated to latest versions.

tried using a vpn. Didn’t work

[late summit]

The company said that the problem will be solved in the next update. I haven't been able to log in for about two weeks

[potent sedge]

@potent sedge How was your fb unlinked?
@normal fulcrum It was with the update 0.18 that a message of unlinking came out and I gave him not to unlink but apparently I read it wrong and Facebook was unlinked.
And I know the same thing had happened to a lot of people.

[night cloak]

The company said that the problem will be solved in the next update. I haven't been able to log in for about two weeks
@late summit you have to wait till next patch

[normal fulcrum]

@normal fulcrum It was with the update 0.18 that a message of unlinking came out and I gave him not to unlink but apparently I read it wrong and Facebook was unlinked.
And I know the same thing had happened to a lot of people.
@potent sedge @sand path Please help him regarding the issue

[late summit]

@night cloak I updated the game today

[fickle wave]

@normal fulcrum Why do I face this problem again? I entered my account and gave me that I have to create a new account from the same account that I linked the pubg account to, knowing that this error occurred a while ago and now it is repeated why ????

[late summit]

@night cloak They said that 0.19.0 update will solve the problem

[sand path]

@late summit is it 0.19?

[sand path]

Uid device and where did you download it from? @late summit

[weak torrent]

Anyone having problem of items not rendering or terrain flickering?

[potent sedge]

@normal fulcrum thanks for your answer.
I hope to have the account back since I have that account since the first version and I do not want to lose the things that I win at events like Alan Walker

[hot crest]

The non standard screen settings is not changing

[late summit]

@sand path app store

[sand path]

@potent sedge did you follow the video that was posted in #news ?

[hot crest]

It's reappear as 50 always

[sand path]

@late summit other details? I need them.

[fickle wave]

Sorry, but this is disrespectful. I present my problem to you and no one gives me an answer❤️

[potent sedge]

@sand path yes i did but never got a response

[sand path]

Make sure it is the right social media. @fickle wave

[hot crest]

Non standard screen settings problem

[weak torrent]

The whole map flickers and some items are transparent (like boxes) I can see through them. Even players I can see one second then I cant see then again they come pack

[sand path]

@potent sedge screenshot of their last reply?

[woeful lily]

@night cloak
Thank you very much for the quick and efficient fix to my mic audio issue.
Kudos to the dev team.

Current status :
I can hear my teammates and they can hear me.

Issue status :
Resolved

[vagrant onyx]

@tough shore check your inventory for the item or check dissemble item
you might got silver or graffiti check that also
if you did not get anything
contact customer server

[verbal hinge]

Sir ineed help

[fickle wave]

@sand path i am sure sir
This is the second time I've this problem, why am I facing it?

[night cloak]

@woeful lily you're welcome 🙂

[verbal hinge]

I have some bugs issues

[late summit]

@sand path My account was hacked by someone and I added a link that I used to sign in to the account but I can't currently because the hacker will use Jailbreak to reissue it by adding files to the game

[mystic oracle]

ما الحل لهذه المشكلة

[weak torrent]

Hi, The whole map flickers and some items are transparent (like boxes) I can see through them. Even players I can see one second then I cant see then again they come pack?

back*'

[night cloak]

@mystic oracle try updating your game and play

@weak torrent did u download resource pack?

[weak torrent]

Yes

[late summit]

He uses this loophole

[weak torrent]

I have downloaded everything

[night cloak]

Send it on #old with ss

[late summit]

@sand path Check the vulnerability

[night cloak]

This new stickers usebal ones?

[thick cipher]

When is erangle 2.0 coming

[brisk knot]

Anyone have fix crash solution?

@thick cipher 2030 For Sure

[night cloak]

3 moderator are online no budy helping

@thick cipher 2030 For Sure
@brisk knot no bro I think it's 3030

[brisk knot]

@night cloak yeah but pubg will ban (reason will be Chinese game)

@night cloak I guess one is emote for cheer park or other are Avatar

[night cloak]

@night cloak yeah but pubg will ban (reason will be Chinese game)
@brisk knot yep most probably...
And if they keep adding bugy updates like this I won't be sad if it got banned

[thick cipher]

Dude I am looking for a serious answer

[brisk knot]

@night cloak agreed lmao, they have beta version to check bug but they want to add in GLOBAL Version 🌚

[night cloak]

Please avoid going off topic :/ @brisk knot

[wraith fable]

how can i report this ?

[brisk knot]

@thick cipher maybe 1 months

[thick cipher]

Bruh

[brisk knot]

@thick cipher bcoz it's launched in game of peace , anything which release in gop maybe 1-2months later we can see in GLOBAL version

[night cloak]

@thick cipher there is no official update on upcoming 2.0 if peeps here get they will inform u through #news

[brisk knot]

@wraith fable enjoy the iPad gameplay 🤔

[thick cipher]

Bruh look how I died

PUBG pls

[potent sedge]

@sand path they sent me this every so often @sand path

[night cloak]

ɪᴍᴘʀᴏᴠᴇᴅ ᴀɴᴛɪᴄʜᴇᴀᴛ ꜱʏꜱᴛᴇᴍ:

ᴛʜᴇ ᴀɴᴛɪᴄʜᴇᴀᴛ ꜱʏꜱᴛᴇᴍ ɪꜱ ɪᴍᴘʀᴏᴠᴇᴅ ᴀɴᴅ ɴᴏᴡ ᴀɴᴀʟʏᴢᴇꜱ ᴛʜᴇ ᴘʟᴀʏᴇʀ ᴀᴛ ᴇᴀᴄʜ ᴍᴀᴛᴄʜ
• ᴛʜᴇʀᴇ ᴡɪʟʟ ɴᴏᴡ ʙᴇ ᴀ 30 ꜱᴇᴄᴏɴᴅ ᴅᴇʟᴀʏ ᴛᴏ ᴡᴀᴛᴄʜ ᴀ ᴍᴀᴛᴄʜ.
• ɴᴇᴡ ᴀᴄᴄᴏᴜɴᴛꜱ ɴᴏᴡ ɴᴇᴇᴅ ꜱᴍꜱ ᴠᴇʀɪꜰɪᴄᴀᴛɪᴏɴ.
• ᴄʟᴀꜱꜱɪᴄ ᴍᴀᴛᴄʜᴇꜱ ᴄᴀɴ ᴏɴʟʏ ʙᴇ ᴘʟᴀʏᴇᴅ ꜰᴏʀ ᴀᴄᴄᴏᴜɴᴛꜱ ᴀʙᴏᴠᴇ ʟᴇᴠᴇʟ 30.
• ᴄᴏɴꜱᴇᴄᴜᴛɪᴠᴇ ᴀᴄᴄᴏᴜɴᴛ ʙᴀɴꜱ ᴛᴀᴋɪɴɢ ᴀᴅᴠᴀɴᴛᴀɢᴇ ᴏꜰ ᴄʜᴇᴀᴛᴇʀꜱ ᴛᴏ ʀᴀɴᴋ ᴡɪʟʟ ɪɴᴄʀᴇᴀꜱᴇ ᴛʜᴇ ʙᴀɴ ᴛɪᴍᴇ ꜰʀᴏᴍ 7 ᴛᴏ 30 - 60 - 90 ᴅᴀʏꜱ.
• ᴀʟʟ ᴛʜᴇ ʟᴇᴀᴅᴇʀʙᴏᴀʀᴅꜱ ᴏꜰ ᴇᴀᴄʜ ʀᴇɢɪᴏɴ ᴡɪʟʟ ʙᴇ ᴀɴᴀʟʏᴢᴇᴅ ᴇᴠᴇʀʏ ᴅᴀʏ ᴀᴛ 00:00 ᴜᴛᴄ ᴛᴏ ᴄʜᴇᴄᴋ ꜰᴏʀ ᴄʜᴇᴀᴛᴇʀꜱ>>>>
is that real news?

[wraith fable]

@brisk knot he is phone man

[brisk knot]

Wait I send a photo @night cloak

[night cloak]

@wraith fable try closing and opening gyro, peak buttons that works for me if it doesn't work feel free to write in #old

:-) stay cool cya

[brisk knot]

@night cloak look this LMAO

[night cloak]

i see

[brisk knot]

This is real 🌚

Killed by speed Hacker today at livik map Rolf

[night cloak]

@brisk knot stop talking here feel free to talk in #pubg-mobile #chat :-) stay cool

[brisk knot]

@night cloak I want help but all mods are off

[night cloak]

Just type it once and someone will reply if they see :/ If u keep spamming nothing gonna help again and again

[olive isle]

@night cloak can you tell me how to fix friends list glitch

[brisk knot]

@night cloak Im typing from morning lol no one giving solution 🤣🌚

[sharp onyx]

@olive isle join cheer park and leave

[somber mural]

I need help regarding discord settings to on developer mode please

[sharp onyx]

@brisk knot what is the issue?

[brisk knot]

@sharp onyx sir how to crash fix?

[sharp onyx]

@somber mural #discord

[night cloak]

Already replied so ya stop spamming :/

[brisk knot]

@night cloak no one has solution for it they just give a tip type (:

[sharp onyx]

@brisk knot crashing is mainly caused due to insufficient RAM. Delete unwanted apps and clear more space. Also, force stop apps like facebook etc before starting game

[olive isle]

@sharp onyx excellent work pubg mobile new update new glitch . Why i can't disable after update automatic resources download on mobile network

[brisk knot]

@sharp onyx I have 6gb ram device and my device is for only gaming which means I have only discord , yt and pubg

[night cloak]

Peeps here are discord staff not in game devs if u really got issue contact in game costumer service to reach devs 😄 @brisk knot #old will also do :-) some help

[proven gale]

How come the s686 with bullet loops actually get the fast reload when both shots are fired but when 1 shot is fired and you reload, it is normal slow reload

[sharp onyx]

@olive isle If you tey to view outfits, the download automatically starts. Please report in #old

[brisk knot]

@night cloak I can fix if I root my device, easy to fix crash = just change the permission of TSS TMP file or bring modded tss TMP, but I bought gaming device but facing this problem 😑

[sharp onyx]

@proven gale please post in #old with video evidence

@brisk knot If your device is fine, all you can do is reinstall. Delete all game data, restart device and reinstall

[obtuse tree]

@verbal hinge come here and copy paste that

[brisk knot]

@sharp onyx I tried reinstall / repair initially

[night cloak]

In the last update i had 70 friends and now from the new update i lost them i only can see my crew friends !? Any help?

[sharp onyx]

Use a cleaner app to delete any residual files of pubgm before reinstalling

[polar marsh]

@verbal hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp onyx]

@night cloak please report in #old

[brisk knot]

@sharp onyx this does not make any sense, bcoz this time I saw architecture are changed

[sharp onyx]

Wdym?

[brisk knot]

@sharp onyx

[peak blade]

Hello, my pubg account was gehacked, and the hacker connected it with twitter account, what can i do to that?
please help me and thank you
Dear Ali.

[brisk knot]

I saw this on one hack group who promotes hacks

[fading bloom]

@brisk knot i dont know why people use hacks

[sharp onyx]

@peak blade please contact in game customer support

[brisk knot]

@fading bloom they are noobs 🌚 that's why

@sharp onyx sir can you find out the actual reason for Crash?

[fading bloom]

@brisk knot which server you saw this bro

[brisk knot]

@fading bloom it's from telegram

[fading bloom]

oh sure bro @brisk knot

[sharp onyx]

@brisk knot so, you have 905 and have crash issues?

[brisk knot]

Idk what I have I just update from play store after update I'm facing this type of glitch/bug @sharp onyx

[peak blade]

@sharp onyx i will do that thank you very much

[sharp onyx]

Please can you confirm by checking in game? @brisk knot

@peak blade you are welcome

[brisk knot]

@sharp onyx where I can see this?

down left?

[zealous turret]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zealous turret. Remember to read through #faq before asking questions in the support channels.

[sharp onyx]

When the game is loading, see top left

[brisk knot]

Ok wait gimme a minute@sharp onyx

[peak blade]

bay bay

[sharp onyx]

Sure

[zealous turret]

the app store I used to get kr version is gone

now I cant update

[sharp onyx]

@zealous turret we dont provide support for korean version

[brisk knot]

@sharp onyx 19306 I have

[zealous turret]

lul nice

[sharp onyx]

I need help

[brisk knot]

@zealous turret try apk pure

[zealous turret]

I heard that site gives viruses

[brisk knot]

@zealous turret nope bro

[zealous turret]

especially with there free vpn cracked

[brisk knot]

[sharp onyx]

@brisk knot all you can do for now is to report the issue in #old along with video proof, if possible.
Also, dont forget to mention the version number, device, android version, and the issue start time

[faint steppe]

What is this OBB game is not opening and download is paused

[brisk knot]

@faint steppe put your obb in android/obb/com.tencent.ig folder

[night cloak]

@faint steppe That happens when you misplace files. Uninstall the game and install it from the playstore.

[brisk knot]

@sharp onyx leme try again reinstall

[faint steppe]

@night cloak @brisk knot Ok ill try both

[brisk knot]

If you have 0.19 obb put it or else install from PS@faint steppe

[faint steppe]

@brisk knot i have the 1.8 GB oBB

[white canopy]

I found a new bug in Livik
Where do i report it?

[brisk knot]

@white canopy #old

[faint steppe]

@white canopy #old

[brisk knot]

@faint steppe is that 0.19?

[night cloak]

@white canopy #old

[faint steppe]

@brisk knot no 1.8GB

[night cloak]

@faint steppe dont be confused its better to download the game again from playstore

@faint steppe pubg wont work if you misplace a single file so reinstall it

[faint steppe]

@night cloak i got it Why it's showing the error

[storm flume]

You can contact the customer service via the game settings, @late canyon. Refer to subpoint 5.3 in #faq for further instructions.

[zealous turret]

is there a kr version discord plz

[faint steppe]

I did copy the files on the exact folder but forgot to install The application That's of 40Mb

[night cloak]

Why cant i see the update ? I checked the app store everything

@zealous turret no

[zealous turret]

bro how am I supposed to get support then

[night cloak]

Is it possible i havent gotten the update yet on ipad air 3?

[zealous turret]

if I cant update

[brisk knot]

@zealous turret what problem you have

[dull root]

@zealous turret you could search google or youtube for help also

[zealous turret]

I used qoo app store to get kr version but its not working the whole app and website has been down

and I tried tap tap but nothing there

[late canyon]

You can contact the customer service via the game settings, @late canyon. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume how.

[night cloak]

@zealous turret dont worry search on youtube you will find it easily

Hello

@night cloak do you have a query?

Yes

@night cloak describe your problem

[late canyon]

@storm flume help

[night cloak]

Not any query but a question

@night cloak feel free to ask

The new warmup mission will get reset daily or they continue for 7days

[polar marsh]

@late canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak i am not sure about it wait for tomorrow to see it

Then I will lose today's points

@night cloak you can continue playing

At what time every thing get resets

@night cloak 5:30 am ist 00:00 utc

Indian

Timing

@night cloak yes 5:30 am

[craggy blade]

@night cloak You will get 40 points daily.

[night cloak]

Oh sorry

Thanks for help@night cloak @craggy blade

[craggy blade]

Welcome :)

[night cloak]

:)

[uneven hatch]

I updated my game when it came. Then a few hrs ago as i was having problems with the game, i uninstalled it and again downloaded it. I was able to ultra sounds now i am getting a promt that it will be available soon. But, when i updated it i had ultra sounds.

[night cloak]

@uneven hatch #old

My Facebook account has been hacked . A hacker can join my game account and he deleted all my friends from my game account . What should I do?

@night cloak refer #faq 2.5 for more detail on how to remove hacked social media

[mighty plover]

Can anyone scan my Qr code in Wechat please i need to try Erangel 2.0
if you can send me private message. 🙏

[wide tinsel]

Is there any workinh redeem codes

[slow mesa]

plss give me a solution

[night cloak]

@mighty plover no support for game for peace here only pubgm global

[slow mesa]

i dont find the global version

[wide tinsel]

Is there any working redeem codes

Please tell

[mighty plover]

@mighty plover no support for game for peace here only pubgm global
@night cloak i just wanted help, if you can help me come private!

[night cloak]

I did that. But he can also with support written

[wide tinsel]

@night cloak is there any working redeem code

[night cloak]

@mighty plover we dont provide support for any other game rather than pubgm global

@wide tinsel no

[faint steppe]

@night cloak Fixed it

[wide tinsel]

@night cloak can u tell where would we get them

[night cloak]

@faint steppe no more problem now?

@wide tinsel i have no idea about that

[faint steppe]

@night cloak Nope :P

[mighty plover]

@mighty plover we dont provide support for any other game rather than pubgm global
@night cloak than you shouldn’t replied to me if you couldn’t help..

[wide tinsel]

Ohk

[near lily]

hello my game does not open the game on the South America server my internet provider is normal everything works and they use public route policy can say tell me something about it

[night cloak]

@faint steppe good :)

[faint steppe]

@near lily restart your device if you're on mobile data

[zealous turret]

never mind I got it

[wet kelp]

Why PUBG is copying Cyber hunter

[night cloak]

@near lily on and off flight mode and see if it works

@wet kelp please move to discussion channel #chat

[faint steppe]

@wet kelp it's dev Choice

[night cloak]

@wet kelp do you have a query?

[wet kelp]

What

[night cloak]

@wet kelp if you dont have any query please move to #chat

[polar marsh]

@acoustic swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wet kelp]

I cant post picture

[sand path]

#old @wet kelp

[near lily]

@near lily on and off flight mode and see if it works
@night cloak I already reinstalled the game I used vpn I did everything and my provider also on Facebook of pubg in Brazil has Complained about the same problem

[night cloak]

@near lily i am really sorry i have no idea about it ask a moderator for help :)

@near lily Try using mobile data and see if the problem still persists.

How long should I wait for the supporter to respond my inquiry?

[woeful magnet]

Why?

[waxen parcel]

Guys

Can some body help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @waxen parcel. Remember to read through #faq before asking questions in the support channels.

[woeful magnet]

Reloaded it twice and paused here

[sand path]

@woeful magnet uninstall the game and then install if it still persists

[night cloak]

After the update i can't talk with my teammates if i start recording the game. Mic automatically disabled until i stop the recording and it enables back again 😞

Can anyone help me regarding this situation?

[safe zenith]

Does anyone know why if I used to play Extremely hard now I can’t? 🥴

[waxen parcel]

I have not recevied my prize money till yet and nobody is answering me on my chanel on discord, what should i do ?

[craggy blade]

@safe zenith I think FPS settings have been adjusted for devices

[night cloak]

@sand path can you help me?

[raw edge]

@night cloak hello bro

[shy mist]

@waxen parcel which prize money?

[safe zenith]

@craggy blade Ouuch I understand, thanks 🥴

[craggy blade]

Welcome :)

[sand path]

@night cloak
Your ID device and region.

[waxen parcel]

From PMCO @shy mist

I was top 5 in the final

[craggy blade]

@waxen parcel ask in #pmco

[waxen parcel]

Okay thank you

[night cloak]

@sand path
ID = 510757056
Device = Redmi K20 Pro
Region = India

[craggy blade]

Welcome :)

[night cloak]

@sand path you got it?

@night cloak did u checked your recorder settings?

If k right thats in built 🤔

[zinc vector]

What is the customer email of PUBGM

[short eagle]

@zinc vector [e-mail]

[zinc vector]

Thank you

[fickle wave]

What should I do to the lost account

[sand path]

Report has been forwarded. Will let you know when there's any response. @night cloak

[slow mesa]

can anyone get this solution??/ i cant find the global version

@short eagle

@spring void

[zinc vector]

@sand path i report a player

[slow mesa]

@sand path

[gusty oriole]

Hello dear Mods, after update I'm having problem with minimap position mark...it's not like before..when I move my character I experience difficulty knowing my current position.... they made changes for sure but sucks....please fix it

[craggy blade]

@slow mesa What's your Apple Store region?

[night cloak]

@night cloak also ya a tip 👀 Try if it works, change sound source to mic and check

[short eagle]

@gusty oriole use #old

[alpine tulip]

Idea: when driving and your getting shot, can you make a system for a teammate to heal the driver and the Energy drink is in a straw

[slow mesa]

@craggy blade usa

[craggy blade]

@alpine tulip #old

[zinc vector]

@sand path i report a player and he got bannēd. Will his teammates get b@n?

[night cloak]

Give it some time

[sand path]

Only the reported player. @zinc vector

[polar marsh]

@next plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[severe kestrel]

I lost ultra fos after uodate

[fickle wave]

Thanks for not answering🙂

[severe kestrel]

Fps

[night cloak]

My pubg account has benn hacked i can not join to my pubg account what should I do @sand path ?

[sand path]

If you aren't able to log in, the account is lost. You can contact the customer through the mail in the #613267301243944960

[zinc vector]

@sand path @Nero But teammates are using him to boost their rank.

[sand path]

@zinc vector the system will detect that and punish automatically and accordingly. That is something that cannot be done manually.

Next season

[zinc vector]

@sand path ok

[sand path]

The points will be added after reset. @drifting jay

To all 3 most probably

[craggy blade]

@drifting jay You will get points in next season if you play this and complete missions. In which you have highest rank

Welcome :)

[tired oak]

Hi , after this update i can't play , because when im trying to launch the game it's just a "black screen" and then game crashes , please help me

[neat sphinx]

that was accident sorry

[sand path]

@tired oak device?

[tired oak]

Huawei mate 9

[sand path]

Disable developer mode

[tired oak]

Ok

[fickle wave]

@sand path You only asked me if it was the same account and I said yes and did not give me the solution !!

[sand path]

@fickle wave account don't disappear like that

[tired oak]

I disabled developer mode but still not working

[sand path]

Reboot after disabling

[night cloak]

Anyone's fps issue is fixed ?

[tired oak]

Ok wait

[sand path]

Yes it is being addressed with a patch. The missing fps was a bug @night cloak

[night cloak]

@sand path idk how but mine did the fps are good now

[sand path]

Yes small patch

[tender drift]

It is bug confirmed?

[sand path]

Yes. Your fps will be back as the last version

After a patch

[tender drift]

Good to hear that:)

[sand path]

Especially for a51s

[tender drift]

Only for that?

[sand path]

Nope. And other devices too

May i know yours.

[tender drift]

A50

[sand path]

Yeah that too

[tender drift]

Ok thnks

[tired oak]

@sand path thank you it's working now😃

[sand path]

Nice to know.

[astral stirrup]

how do u fix in game mic and speaker glitch

[sand path]

Wifi?

[astral stirrup]

using 1.1.1.1

[sand path]

I mean on wifi it is not working

?

[astral stirrup]

yh

[fickle wave]

@sand path What is my problem ?? It happened to me like this and I told you this is the second time it happened to me the last time I got it back and now do I have to do the same from last time knowing that they took my ID from here and returned it to me!!

[astral stirrup]

i tried two devices

[sand path]

Yes do the same. @fickle wave

[astral stirrup]

and two accounts

[sand path]

@astral stirrup India?

[astral stirrup]

no

[sand path]

Is it happening on data too?

[astral stirrup]

no dont have data

[sand path]

May i know your country, character ID and device details.

[astral stirrup]

Jamaica,Matthews128

[sand path]

Numeric ID please

And device?

[astral stirrup]

5611782339

ipad(5th gen)

[graceful arch]

after the update it's showing me only 7 friends.

[sand path]

Known issue. It will be fixed with a patch

[amber cedar]

I think developer forget to fix mic issue. And weekly report page load issue.

Where is joystick 😒🤦

I think first u should fix all old bug then think to being new in game. Useless thing u should add rather than we want

[sand path]

@amber cedar decrease the transparency

Now setting it to max will make it invisible

[amber cedar]

@sand path joystick hide is a glitch that is happening sometime.

In that war sometime happen with my teammate also 🤦

We want to wait for automatic land then it shown.

[quiet falcon]

problem in team recruitment?

[amber cedar]

What about mic issue which u r tellinf before that that will be fixed in next update ?@sand path

[gloomy dagger]

My friend request is glitched

I have 100 freinds but showing only one

How to fix it ?

@sand path

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chilly plume]

How to unlink attached email?

[storm willow]

@gloomy dagger will be patched soon.. temp solution is to join chear park and exit

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @chilly plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gloomy dagger]

[storm willow]

@gloomy dagger yes that helped few people.

[gloomy dagger]

They should check all things before give us update

[storm willow]

Sorry for the inconvenience caused, wait for the patch please.

[opal cedar]

Hello, we are Turkish players and we want you to solve this rendering problem

[warm tendon]

Login after 4m network error ?

[eternal arrow]

Will Livik Map Stay Forever In Pubg?? Like vikendi sanhok miramar erangel?

[polar marsh]

@ancient sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quiet falcon]

does anyone has the same problem as mine? team recruitment doesn't pop up

[night cloak]

@eternal arrow yes it will be updated from time to time and livik is permanent

[bold lava]

@polar marsh we want infection mode back instead of domination TDM

[night cloak]

Hey , someone know why I cannot hear my friends in n the game ? I did everything I can , I reinstalled the game , used VPN , bought new mobile phone for the same purpose, used new account , still nothing is happening.

[bold lava]

@night cloak restart the game that's it

If u use vpn ur account will be banned

Due to third party app

[night cloak]

No , it’s not as simple as that I did everything as I said , and I had this problem weeks before VPN ,

In my segmentation in Bebji + when I enter the most important warehouse the buildings M appear

[haughty cypress]

bebji

wtf is bebji

[bold lava]

We want a mode in that we can live freely

[night cloak]

In my segmentation in Bebji + when I enter the most important warehouse the buildings M appear

[bold lava]

No fights

Only role play

[haughty cypress]

funny and ridiculous

[bold lava]

Who wants this happen in pubg

[night cloak]

Buildings do not appear when entering the warehouse
*

[bold lava]

Role play

Lags

[night cloak]

It is a Battle Royale game. Google "exploration game" for such stuff.

[bold lava]

Lots of lag game after update

[haughty cypress]

#old exist

[night cloak]

Buildings do not appear when entering the warehouse
@haughty cypress

[bold lava]

@lime juniper we want role play mode in pubg

Everyone have a role

Like doctor police

Traffic police

[haughty cypress]

@bold lava in case you arent aware, #old exists

[bold lava]

Ok

[haughty cypress]

its called "feedback" for a reason

[bold lava]

It has coundown

6 hrs

[haughty cypress]

then wait 6 hours

[bold lava]

😒

[night cloak]

!!!!!Buildings do not appear when entering the warehouse

[bold lava]

Lags

[elfin loom]

Played the new map and filled with hackers

everyone DP-Headshotting

[storm flume]

Hello, @elfin loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bold lava]

Add houses in cheer park for better practice

[elfin loom]

I already report everyone in-game + I think I found some speed-hacker + muted footsteps guy

he was in a team with my friend but I was spectating the game

[night cloak]

Feel free to suggest that in #old after 6 hours. For now, please move to #pubg-mobile, @bold lava.

[bold lava]

?

[haughty cypress]

leave this chat now or get banned@bold lava

[bold lava]

Ok I leave

This chat

[elfin loom]

they mean leave suggestions in #old

[bold lava]

😒

[elfin loom]

and then normal chat in #pubg-mobile

[dusty olive]

how do i unlink my email account from pubg mobile

[bold lava]

Decrease cowndown time for #old

[haughty cypress]

@dusty olive its disabled for now

nobody knows when it opens@dusty olive

[dusty olive]

@haughty cypress how can i change email password

[haughty cypress]

ask google if using gmail, yahoo support if yahoo mail, microsoft if hotmail

[dusty olive]

@haughty cypress Not that. Email/Phone Number linked section

[haughty cypress]

@dusty olive do you know what "disabled" means

[dusty olive]

@haughty cypress 😆

[hearty egret]

My device name is Samsung galaxy a50 Before the pubg update my phone support 60 fps but after the update of 0.19.0 it supports high framerates plz pubg fixe this bug

[limpid socket]

@hearty egret head over to #old

[hearty egret]

@limpid socket ok

[night cloak]

why is my game friends list almost empty after the update? i only have 5 people showing up i had around 70 or 80

My ping is very high and game very lagy after lag

[shy mist]

How's Average Survival time calculated in LIVIK if the player survives till last zone approx 14min..But in other maps would be 28..Doesn't that affect Ranking?

[violet mist]

my friendship list is not visible

[zealous turret]

hello where do i report a new cheat

[elfin loom]

Yeah me too, I just found a cheat that is for public

from someone named Mohamed El-Sherif

where do I give the cheat so they can patch it

@shy mist I think it does affect the ranking

The best maps for Ace or higher are probably going to be Miramar and Erangle

Sanhok not too much to increase ranking and same for livik I guess

So does anyone knows where to report cheat? I got the link

[quaint aurora]

hi can help

[elfin loom]

I can try

so no problems.

[quaint aurora]

k iam have a proplem when i log in to twitter

[fallen pilot]

Hello . someone has hacked my account through Facebook Rawab and I have recovered it, but there is a problem that he can access the account by linking it to an email or phone number and now I cannot stay in the parking space for a minute and log into my account and leave me playing what should I do

This person sent a link to me, cheated on me, to register heroically, and stole the account

I paid a lot of money on my account up to $ 10,000

I don't want to lose it so easily

Please help as soon as he threatens me that he will ban the account

I do not speak English and use the translator to communicate with you. Please understand

[elfin loom]

Oh, hmm.. What does it say when logging in?

[quaint aurora]

why?

[elfin loom]

oh it says that e-mail and password doesn't match

maybe e-mail or password is wrong

[quaint aurora]

no

[storm flume]

You can contact the customer service via the game settings, @fallen pilot. Refer to subpoint 5.3 in #faq for further instructions.

[quaint aurora]

when i go to google it work

[elfin loom]

hmm that's strange

[random burrow]

I want to unlink my twitter

[quaint aurora]

yb very straang

[random burrow]

Help

[dapper cargo]

why am i allowed to have only 200 friends in game

[random burrow]

I want to unlink my twitter account

[quaint aurora]

iam so boring

[short eagle]

why is my game friends list almost empty after the update? i only have 5 people showing up i had around 70 or 80
@night cloak it will be corrected soon

[elfin loom]

about unlinking, can't you just log out?

[short eagle]

@random burrow you cant at the moment

[elfin loom]

oh

[random burrow]

Why ?

[quaint aurora]

.

[elfin loom]

they said it's disabled I guess right?

[random burrow]

Its urgent

My twitter is hacked

My id will be lost

[elfin loom]

@quaint aurora you tried restarting game and tried logging in again?

[quaint aurora]

yb

[random burrow]

I need to unlink my twitter

[quaint aurora]

i do it so times

iam an emulator

[short eagle]

@random burrow read #faq 2.8

[random burrow]

Why it is disabled

[elfin loom]

@quaint aurora I am at emulator at the moment

but I always log in with facebook account so not sure about twitter

[quaint aurora]

iam so boring

[dapper cargo]

why am i allowed to have only 200 friends in game

[quaint aurora]

the emulator havent any support

[elfin loom]

Try logging in later. Maybe it can get fixed

[quaint aurora]

k thx

[elfin loom]

np

[latent radish]

@quaint aurora my friends account also got hacked

@quaint aurora he can't get it back

[fiery glacier]

I am facing a graphic problem as things disappear and appear since I updated the game

And I can not solve the problem

Note, I'm playing on the emulator

Please respond quickly because I cannot play

Sorry to write a lot, but I cannot play the game since I updated the game

[dry coyote]

Hi I am using emulator.
I have flickering issue

I uninstall game and reinstall lots of time but still I have that problem

[magic palm]

I've set my non-standard screen view to zero, so it won't be notched, but why does it not change the UI? I've tried repairing and reloging maany times, yet it still notched

[still tartan]

When releasing update in U.K.?

[quaint aurora]

@latent radish any acc iam log in twitter in google\

[latent radish]

@quaint aurora if you have both login enabled, then you can use the one you have access to.. otherwise not possible

[dusty torrent]

is my account hacked? why is this happening?
also i have seen this account on my team in cheer park but i couldn’t see him on the team and i can’t kick him.

[tiny geode]

Why did you become PUBG like Free Fire
or khri khayer

[crystal palm]

guys, i have question about game update, i m playing on PC Gameloop umulator, but i dont have update button, what can i do?

[polar marsh]

@civic comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crystal palm]

anyone ? how to update game on emulator?

[bold siren]

is my account hacked? why is this happening?
also i have seen this account on my team in cheer park but i couldn’t see him on the team and i can’t kick him.
It could be a big, try repairing your client on your login page, @dusty torrent.

[storm flume]

You can now access #emulator-chat and #emulator-support, @crystal palm. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[tiny geode]

Why did you become PUBG like Free Fire
or khri khayer

?????

[civic flower]

I update the game on galaxy store then I surprised asking to update on play store while the game is fully updated why it asks again for update

[night cloak]

Open the game, go to the login screen, take a screenshot and share here, @civic flower.

@late summit! Hey could you let me know your device info, Internet info (wifi/mobile data) and your in-game character ID?

[polar marsh]

@manic valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rustic widget]

@night cloak why i am not able to link second account with my pubg? Other than twitter?

[elfin loom]

I have issues on pubg mobile emulator gameloop

[keen mason]

There is lag in this stupid update

[elfin loom]

Ikr

[vivid merlin]

ask in the #emulator-support @elfin loom

[keen mason]

Iam lagging in the arcade and i can play the highest frame rates

[storm flume]

You can now access #emulator-chat and #emulator-support, @elfin loom. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[elfin loom]

Ok good. I will ask there thanks

[night cloak]

@rustic widget
Either,
1 - You have recently switched your operating system, either android to iOS or iOS to android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.

[rustic widget]

@night cloak what is the solution for this now?

It’s been a while i have this problem

[night cloak]

I mentioned the solution above.

[rustic widget]

@night cloak I revoked my pubg from my social media account once

I had it linked with facebook earlier

[night cloak]

That is the case. You removed Facebook.

[rustic widget]

So what should i do now?

[night cloak]

You cannot link more than 2 social media accounts.

[rustic widget]

I need to link it with gamecenter in ios.

It is possible now?

[night cloak]

You will need to create a new game account and link it to the gamecenter. In this account, not possible atm.

[rustic widget]

Okay.

Thanks alot @night cloak

[night cloak]

No problem.

[tiny geode]

the update is bad

[night cloak]

Ono what happened, cute soldier?

[digital topaz]

You guys

If i purchase uc from unknown sourse will i get banned?

[past cliff]

My Buggy Moyal account was stolen

My Buggy Moyal account was stolen

[night cloak]

I have an issue where I have to use a vpn to talk or hear people ingame can someone help?

If I don’t use the vpn when I enter the game it would be stuck on the loading screen not moving

[vapid cove]

Guys how I can remove this FB account from my pubg I want to link it wth Twitter

[vivid merlin]

@vapid cove the unlink feature is currently disabled.

@digital topaz no, it will deduct all the uc however. purchase from official sellers.

[digital topaz]

Ok thanks

But do you know any website other than seagm and midasbuy

[vivid merlin]

https://www.pubgmobile.com/pay/ @digital topaz

midasbuy and the app store are the only official sellers.

[rain quiver]

Does anyone play on Iphone 6s?

[digital topaz]

midasbuy and the app store are the only official sellers.
@vivid merlin but its expensive

midasbuy and the app store are the only official sellers.
@vivid merlin i see people purchase from other websites the wont tell me and from season 5 and nothing happend

[rain quiver]

Ive played 2 years , same graphics. Now Iphone 6s starts to give up. Overheating always

[vivid merlin]

@digital topaz the only official sellers are those two, buying from any other seller puts your account at risk.

[polar marsh]

@vapid cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[digital topaz]

@digital topaz the only official sellers are those two, buying from any other seller puts your account at risk.
@vivid merlin
I know thanks btw

[crystal bobcat]

where is all the cafes for livik i need help?

[hexed jasper]

In death reply how can i find his id so i can post the video in cheaters channel ????

[polar marsh]

@serene hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@near pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel sentinel]

@rain quiver iPhone 6s...get tf out of here. Thats a 4 year old phone and u expect a game that released 2018 to run smooth??💀

[polar marsh]

@honest sonnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rain quiver]

@steel sentinel Listen Internetgangster. All I wonder if people have same issues. I had same graphics for 2 years.

Latest month I experince first lag constantly

[steel sentinel]

Ahh so ur blaming the game and not your 4 year old phone?

[rain quiver]

Idiot, I say again. I wonder if people who have same phone as me experince same thing as me now

I didnt blame game Дибил

[proven crescent]

Is there going to be a 35% discount on RP points purchase like every other season’s end?
Reason why I ask is coz mid season there was a 20% off discount for a few days so I donno if they changed it or not but I don’t wanna wait until it’s too late I get no discount and I don’t buy the advanced set from the redeem section

[zealous turret]

lol I have s20 and note 9 and they both work fine@rain quiver

buy a new phone

[steel sentinel]

@rain quiver ahh so ur wondering if anyone else is experiencing lag on a high demanding of a game such as pubg mobile on a 4 year old device

[zealous turret]

yeah iPhone 6 can't run this game smoothly lol

[rain quiver]

I made it to Level 67 with Iphone 6. Yes it has done its job.

[night cloak]

How i can unlink my FB account from pubg?

[zealous turret]

yeah but its time for a upgrade sir@rain quiver

they can only do so much for flagship phones

[rain quiver]

I see

[steel sentinel]

@rain quiver I bet that road was shaky huh...get it? Shaky, cuz u lag every time u play

[rain quiver]

Ok thanks m8 @zealous turret

[zealous turret]

yea my friend plays on iPhone 8 and his game still lags

[proven crescent]

Someone know anything

Is there going to be a 35% discount on RP points purchase like every other season’s end?
Reason why I ask is coz mid season there was a 20% off discount for a few days so I donno if they changed it or not but I don’t wanna wait until it’s too late I get no discount and I don’t buy the advanced set from the redeem section
@proven crescent

[steel sentinel]

Oh so all u wanted was for someone to tell u a high damading game requires a high spec phone to run well...u couldn't think of that yourself?

@rain quiver

[digital topaz]

Guys if i purchase uc from website other than midasbuy and i already spent it how will the system deduct it

[tired fractal]

??

[proven crescent]

What the hell is it to you what he wanted?@steel sentinel
He asked a question and he got an answer end of story, stop dragging it on or do that in general chat not where people are meant to ask questions about support or info about the game

[zealous turret]

is that for kr version @tired fractal

[tired fractal]

yes

[polar marsh]

@pearl rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous turret]

download qoo app store and get it

@tired fractal

that's what I use

[tired fractal]

for ios?

[zealous turret]

I think it's for both yes

[steel sentinel]

@proven crescent why would someone ask such a obvious question like that lol, and for someone who doesn't wanna " drag " stuff on u were pretty quick to @ me lol

[coral maple]

Can someone please explain ENTRY EMOTE PLEASE!!

In detail

[sharp onyx]

@coral maple more information regarding this will be released soon

Chats in #chat please

[proven crescent]

Is there anyone with knowledge of whether the end of the season 35% off RP points purchase discount will be here this season too despite there being a mid season 20% off discount?

[sharp onyx]

No information regarding that. Maybe wait till week 8 ends in a few hours

[proven crescent]

Thanks, can you tell me how long I have before I can’t purchase RP points or redeem them? Because if that’s straight after week 8 ends then that’s kinda pointless to have the discount is t it?

[sharp onyx]

Week end means that u can no longer claim the 200 point card from that week. The rp is available till 12th

[proven crescent]

Okay thank you so much!

[sharp onyx]

Np

[coral maple]

@sharp onyx how about in TDM AKM-XT

[sharp onyx]

Details about xt weapons given in patchnotes. You can read them through link in #news

[coral maple]

@sharp onyx is this it?

[shell birch]

When map library will open ?

And when pyramid mode will open?

Anyone here?

[robust sequoia]

I lost my account after update, i login to my social media and i login to guest account not my old account

[ripe cliff]

Pubg girilmiyo mik açıyosun konuşsmıyosun bozuk oyun düzeltin şu oyunu artık

[night cloak]

this is the worst glitch i've ever seen, rocks don't show up, enemies disappear sometimes when they're running towards you, i see one, i shoot but the bullets go to the rock that is between us and that i can't see

I noticed when I open the map green lines sometimes appear is that normal?

[void niche]

What the reason to 90 fps don't work on iphone ?

[chrome olive]

When will the unlinking feature come?? @storm willow @somber solstice

Tell

@storm willow

[polar marsh]

@fathom frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous turret]

how come flags don't show anymore in kill feed

[chrome olive]

When will the unlinking feature come @vivid merlin @somber solstice

[vivid merlin]

@chrome olive the unlink feature is disabled for now, there is no estimated time when it will arrive again.

[chrome olive]

I hv logged in from game centre and FB can I login from twitter now??

[vivid merlin]

no, you would have to link twitter to the game by unlinking one of the other social media's, however the unlink feature is disabled.

[chrome olive]

The s14 rp has come now??

[vivid merlin]

@chrome olive no it isnt out yet.

[chrome olive]

How much time it will take

[vivid merlin]

there is no approximate date yet.

[chrome olive]

M asking about the royal pass

[vivid merlin]

there isnt an approximate date of release for it. @chrome olive

[chrome olive]

There it is written 7th july

And it’s 8th now

[vivid merlin]

the new update came out on the 7th.

[tame ferry]

Hello

Can anyone help?

[fathom frost]

Hello Pubg Can you do anything with the situation

Someone hacked my account And he’s telling me to send him money to give it back to me

I sent a request inside the game for game support and they told me the unlink option is temporary off what can I do or what can you do Pubg to protect your customer

[night cloak]

@vivid merlin there are still so many glitches in the game, audio issue is main. When you guys gonna fix these glitches?? Is there 0.19.5 comming ?

[late summit]

@hope#1234 The problem is not in my device or my connection The problem is that someone broke into my account and added another link and logged into my account and there is a vulnerability that returns the Issuance backwards

[dapper cargo]

why is it saying that i have only 8 friends

[whole mica]

Why midasbuy is not working??🤔

[gentle moon]

Hey
There were some rumors that a 90 fps option will be added to the game, is this true ?

[night cloak]

Heya, I was just wondering if there is a way that you could send UC to friends in pubgm?

[signal vortex]

and the audio problem continues

[night cloak]

I noticed when I open the map green lines sometimes appear is that normal?

[polar marsh]

@spiral iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@night cloak you can use https://www.pubgmobile.com/pay/ to purchase UC for friends.

[night cloak]

Ok thank you!! @storm willow

[storm willow]

@whole mica working for me.. I don’t see any issue in the website.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @late summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@fathom frost follow #faq 2.5

[night cloak]

Installing isu

[cosmic gazelle]

I have to do this mission 'E' in Fiskerhus? @storm willow

[storm willow]

@cosmic gazelle yes

Location specific missions

[cosmic gazelle]

Ok thanks.

[storm willow]

You’re welcome

[cosmic gazelle]

When Library mode will come

[fathom frost]

@fathom frost follow #faq 2.5
@storm willow yeah that’s what you been tilling me guys to read this page and go to the game support and send them request and wait for a week then the answer will be the unlink option is temporary off ,

[storm willow]

Did you follow the format in example ?

[fathom frost]

Yes I did

[storm willow]

You need to ask them to revoked access to hacked account

Well try again, they are your only hope

[fathom frost]

Okay I will try again even though you guys not going to help!

[somber bolt]

@storm willow Who has the authority? Communicate with support?

[storm willow]

@somber bolt Discord staffs do not handle account related issues. Customer support is your only hope.

[somber bolt]

@storm willow There is no way within support to contact them....

[earnest skiff]

did y’all remove bots from classic?

[thorny sable]

What’s ACE

[rose lily]

Hey,I need help.Yesterday I updated the game on my iPhone and when I launched it after updating ,the game was still on 0.18 version

It used 2.1 GB of my data which means it did updated

But it still runs on 0.wi

0.18

[storm willow]

Do you see update option inside App Store?

[rose lily]

Yes I still do

[storm willow]

Try again or delete and reinstall, make sure you have social media linked, and back up of sensitivity and layout just in case

[rose lily]

Okay I ll try again ,thanks.

[severe drift]

@storm willow i see u are kinda busy so answer this when u have the time pubg gets really choppy for me sometimes i have an honor 8x with 4gb of ram and kirin 710 i run the game on super low with 60 fps in cheer park or training it runs fine but when i play classic it starts to lag super hard 10 min in i thought maybe there is some stuff i can do to lower the lag

[somber bolt]

@storm willow masry?

[storm willow]

@severe drift try on graphics smooth..

@somber bolt Pardon?

[severe drift]

@storm willow i think he asked if u are from Egypt

[somber bolt]

Yea i think that

[abstract anvil]

When will bonus challenge get unlock?

[solid cobalt]

Which date bonus challenge redeemtion store open

[inland sentinel]

يا شباب انا جالي باند 90 يوم ومش عارف السبب

[storm flume]

Please do not use any other language aside from English in this channel, @inland sentinel. Refer to #613267301243944960 for language channels.

[polar marsh]

@inland sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solid cobalt]

@polar marsh please tell me bonus challenge redeemtion store opening date i want to buy royal pass on season 13 but my points was not redeem any solution

[somber bolt]

@inland sentinel محاكي؟ بسبب عدم تحديث المحاكي لاخر اصدار لو فون بسبب كسر حماية المستخدم

[storm flume]

Please do not use any other language aside from English in this channel, @somber bolt. Refer to #613267301243944960 for language channels.

[gentle dagger]

Someday the unlinking option come back ?

[urban spire]

hello , how can i unlink the Emile with my account?

[gentle dagger]

I lost access to my twitter account and I want to unlink from my pubg profile

@polar marsh @storm flume the option unlinking never come back ?

[night cloak]

You cannot unlink for now,@urban spire ,@gentle dagger . You need to contact customer service in game for that.

[gentle dagger]

@night cloak i'm trying to but never have to answer or support