questions

[mint dirge]

anyone has updated pubg

livic map

[night cloak]

@mint dirge yes whats the problem

[agile canopy]

Yes I have

[mint dirge]

actually it is not showing on play store

[agile canopy]

Location?

Device?

@mint dirge

[night cloak]

@mint dirge clear cache of playstore and try restarting your device

[mint dirge]

ok

[shy mist]

Why isn't Prior pushing available for solo?

And it's only for SQUAD?

[night cloak]

@mint dirge download the update and open pubg u will see livik map! If u havent got the update u can download from pubgm official site

@shy mist
Atm its only available for squad but feel free to provide u r feedback in #old

[brisk knot]

I want to go in 18.0 version , 0.19 is crash

[shy mist]

@night cloak Okay hopefully someone reads it..

[toxic mountain]

#questions in new update gun skins not applying If they are downloaded also

[night cloak]

@toxic mountain try repairing the game

[surreal pumice]

The new points will be for just squad or solo ?

[shy mist]

@surreal pumice Only for SQUAD

[white canopy]

Why cant i choose Extreme or ultra fps rate?

[pure raft]

Why did they remove flag of enemies in kill feed!

[chrome coyote]

Is the game lagging for anyone else after the update? Ping keeps rising.

[pure raft]

How does that affect the game!

[shy mist]

@pure raft #old

[woeful lily]

Hello all,
I’m suffering from an issue where my microphone isn’t working.
I can’t talk to my teammates and my teammates can’t hear me. This has recently popped up during a classic game.

Phone model : IPhone 11
Reproducibility : Always
Steps to recover ( all failed ) :

1. restart game
2. restart device
3. delete and redownload the game
4. enable/disable microphone in settings.

[night cloak]

@chrome coyote they have reduced frames from devices for better gameplay and less battery consumption

Tier reset date?

[white canopy]

@chrome coyote they have reduced frames from devices for better gameplay
@night cloak How does that make the gameplay better wtf

[shy mist]

@night cloak July 12th

[white canopy]

That just made it worse ffs

[night cloak]

@shy mist July 12. Seriously?

[shy mist]

@night cloak yeah

[night cloak]

Can you provide the details of your in-game ID , region , network and device you use @woeful lily

[chrome coyote]

@chrome coyote they have reduced frames from devices for better gameplay and less battery consumption
@night cloak I am talking about ping.

[night cloak]

@chrome coyote dont know about that

After new update why opponents flag not showing in killfeed?

[agile canopy]

That isnt a problem

[night cloak]

Highest graphics settings in my game is Smooth-High, why? Galaxy A50

[agile canopy]

@night cloak #old Feel free to post there

[white canopy]

Highest graphics settings in my game is Smooth-High, why? Galaxy A50
@night cloak Same for me

[night cloak]

@night cloak it has been removed, feedbacks are welcomed in #old

[white canopy]

Wtf has pubg done

[weary cosmos]

@night cloak that's right. it's A50 performance

[night cloak]

@agile canopy thats not problem but still i cant find which is bot and player

[white canopy]

@night cloak that's right. it's A50 performance
@weary cosmos before update we could run extreme fps

[night cloak]

True words@white canopy

[woeful lily]

Hey there @night cloak ,
ID : 520149791
Region : Asia
Network : WiFi Airtel
Device : IPhone 11 64Gb

[weary cosmos]

@white canopy Yes. that's bug. tencent not applying a50 graphics setting

[white canopy]

Better fix it then

Or Ill go mad in reddit

[weary cosmos]

and after update, they apply a50 setting

[night cloak]

For a fact pubg mobile wont listen to you and just contiune doing their own things and willl never come back.

@weary cosmos correct your english first

[weary cosmos]

@night cloak bad english

[white canopy]

For a fact pubg mobile wont listen to you and just contiune doing their own things and willl never come back.
@night cloak Samsung A50 is the device more than 30% of the players play in

This is gonna reduce All time players from 6 milion to 3 milion

Big mistake from pubg

[night cloak]

@white canopy in my device its reduced from high to medium

[white canopy]

Look

[night cloak]

Feedbacks are welcomed in #old and please do move to #pubg-mobile

[white canopy]

Now everyones gameplay will suck

[weary wing]

Emulator support is there ...?

[stark ermine]

hi, i lost my account after update how i can get it back

[storm flume]

You can now access #emulator-chat and #emulator-support, @weary wing. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

You can contact the customer service via the game settings, @stark ermine. Refer to subpoint 5.3 in #faq for further instructions.

[remote gust]

How I can unlink my e-mail?

[night cloak]

@remote gust you cannot unlink is disabled for now

[dusky socket]

Hello , i need to unlink my facebook account from game , you wrote i can change it every 30 days , last time was before 37 days and i can’t unlink it !! Any help please.

[night cloak]

@dusky socket the feature is disabled atm

[remote gust]

@night cloak Can you please help me in inbox?

[night cloak]

@remote gust unlink feature is gone wait till it returns

[surreal bay]

Plzz help realme c3 lost ultra fps

[toxic mountain]

@night cloak how can I reparing the game

[dusky socket]

@night cloak when does return ?

[night cloak]

@surreal bay #old

@dusky socket no information about that

[olive relic]

Next royal pass season will be 300UC or 600UC?

[dusky socket]

@night cloak okay bro thank you

[night cloak]

@olive relic 600uc

[agile canopy]

Next royal pass season will be 300UC or 600UC?
@olive relic Same price

[woeful lily]

@night cloak
Do I have any action items on my end?
Apologies, this is my first time posting here for support

[night cloak]

Why i cant update on iOS?

[agile canopy]

@night cloak what device?

[toxic mountain]

#questions in new update gun skins not applying If they are downloaded also

[night cloak]

@woeful lily just state your issue

@agile canopy Iphone XR

[wind jackal]

Will the pubgm team bring back extreme fps option for Samsung A50 and M30s or is it permanently gone ?? If it is gone forever then everyone gonna use gfx tool , so please bring back extreme fps.

[storm flume]

Use of unauthorized third-party software or methods, @wind jackal, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@toxic mountain try doing a routine repair

[agile canopy]

@night cloak try restarting the phone

[night cloak]

@wind jackal #old

[earnest moth]

Does anyone know where I can find this team-up platform thing in-game?

[woeful lily]

@night cloak
I have posted above.
I’ll repost again.

Pubg support :

Hello all,
I’m suffering from an issue where my microphone isn’t working.
I can’t talk to my teammates and my teammates can’t hear me. This has recently popped up during a classic game.

Reproducibility : Always
Steps to recover ( all failed ) :

1. restart game
2. restart device
3. delete and redownload the game
4. enable/disable microphone in settings.

ID : 520149791
Region : Asia
Network : WiFi Airtel
Device : IPhone 11 64Gb

[agile canopy]

#activities

[night cloak]

@agile canopy i did

@woeful lily got it, thanks you

[agile canopy]

Please post it in #old

[worn pebble]

Still the bonus challenge is locked ?

@night cloak

[sick shale]

Yes it's still locked

[agile canopy]

@night cloak What's your location and isp?

[earnest moth]

Does anyone know where I can find this team-up platform thing in-game?

[night cloak]

@worn pebble it will be available later

[worn pebble]

When will bonus challenge open

[woeful lily]

No problem @night cloak
Is there anything I should do or should I wait till your feedback arrives?

[night cloak]

@woeful lily just wait for them to fix.

[toxic mountain]

I have tried that @night cloak

[woeful lily]

Okay, thank you very much.

[agile canopy]

@toxic mountain Whats your prob?

[polar matrix]

What is this? And why this is locked?

[night cloak]

@toxic mountain post that in #old with a video recording

[sick shale]

@polar matrix click on (?) Icon for more information

[agile canopy]

@polar matrix These are the new tier badges when you reach the tier they show up in your profile

[polar matrix]

Yes but I am in Ace but why the others are locked?

[agile canopy]

these will be unlocked later

[earnest moth]

Does anyone know where I can find this team-up platform thing in-game?

[polar matrix]

Any why I have only I ace badge where I am Ace from Season 3

[dawn lotus]

Help plz it's downloading from last half hour... still not yet started.

[agile canopy]

@polar matrix Its from Season 14 I guess

@dawn lotus restart the app

[night cloak]

Did they add the gun game mode in this update?

[polar matrix]

Wow what a logic

[dawn lotus]

@agile canopy i did many times. Ok let me do again

[agile canopy]

@dawn lotus Restart your phone

[dawn lotus]

Ok

[agile canopy]

And clear cache and unwanted storage in your device

[polar matrix]

I completed clan training it is still in 0 why?

[agile canopy]

I dont know about this sorry

[night cloak]

When the new tdm map unlock?

[agile canopy]

@night cloak There are no official news for now. Keep looking at #news for updates

[night cloak]

@polar matrix
You must completed clan training for 7 days ràw

@agile canopy Country : Kosovo

[polar marsh]

@sudden mulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[agile canopy]

Are you running global version?

[stuck cliff]

When will bonus challenge be open?

[agile canopy]

@night cloak

When will bonus challenge be open?
@stuck cliff No official news on that for now. Keep a eye on #news for updates

[stuck cliff]

Why my friend can play bonus?

[night cloak]

Can any one tell me what he want i cant under stand :
4.     The new account’s UID which need to link to the same platform as the one that is still linked
5.     The nickname of the new social media account

the new update is giving a lot of problem

[dawn lotus]

Same is now just downloading resources even i restarted my phone, did clear cache

[night cloak]

Can any one tell me what he want i cant under stand :
4.     The new account’s UID which need to link to the same platform as the one that is still linked
5.     The nickname of the new social media account
@night cloak

[dawn lotus]

@agile canopy

[cobalt axle]

Can anyone tell me gameloop is not working website is not opening??

[agile canopy]

?

[night cloak]

@night cloak Did you lose your account due to the unlink feature?

[storm flume]

You can now access #emulator-chat and #emulator-support, @cobalt axle. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@dawn lotus reinstall from playstore

@night cloak no the facebook has been hacked

[dawn lotus]

Lol I don't have that much internet @night cloak

[night cloak]

@night cloak Please share a screenshot of the customer service's reply.

I want to recover but i can't under stand 4 and 5

[agile canopy]

or just clear pubgm data and reopen again

[dawn lotus]

Whole data?@agile canopy

[night cloak]

Ok @night cloak

[grizzled heath]

Why pubg removed extreme fps from many devices

[agile canopy]

Yes

[dawn lotus]

Okh

[eager igloo]

How to recovermu account

[grizzled heath]

I am using samsung A50s it supports smooth extreme after update extreme frame rate is removed and gdr is locked

[stuck cliff]

Where is achievement?

[night cloak]

@grizzled heath Due to compatibility issues. Feel free to let the developers know your feedback in #old.

[agile canopy]

@grizzled heath #old

[night cloak]

@stuck cliff Achievement is under the missions tab.

[stuck cliff]

Thanks

[dawn lotus]

I deleted the data but sill it's downloading resources showing that screen @agile canopy

Help plz

[night cloak]

@eager igloo For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[agile canopy]

ehh @dawn lotus Is it global version? you use vivo?

[night cloak]

@dawn lotus u dont have obb file bro plz download again from the store

[polar marsh]

@rigid valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dawn lotus]

@agile canopy ya i use vivo v11 pro

[strange sonnet]

Why is there too much difference in update size off pubg

[agile canopy]

Uninstall from play store and try installing from vivo app store @dawn lotus

[night cloak]

why is pubg mobile losing sight?

[grizzled heath]

Anyone is suffering from fps bugs

Extreme frame rate is removed

[dawn lotus]

Omg i don't have that much internet @agile canopy

[wraith brook]

@strange sonnet Becoz different devices need different stuff.

[stuck cliff]

Why do I only have 5 people in my friend list? I had more.

[strange sonnet]

My fps are not constant

[hard cypress]

@grizzled heath me

[night cloak]

@grizzled heath Feel free to share your thoughts regarding the update in #old.

[grizzled heath]

Not I many people are sharing

[agile canopy]

Omg i don't have that much internet @agile canopy
@dawn lotus you can do that tomorrow. And sorry for the inconvenience caused

[night cloak]

@night cloak Could you elaborate the issue?

[grizzled heath]

My phone is a flagship model

[strange sonnet]

0.9GB just

[dawn lotus]

Okh @agile canopy

[grizzled heath]

Pubg removed extreme frame rate from my device samsung a50s

[agile canopy]

Sorry for the inconvenience @dawn lotus

[spring zephyr]

@limpid junco No advertisement here.

[dawn lotus]

Np @agile canopy

[vital wadi]

Anyone help me please

[wraith brook]

@grizzled heath Major question being asked here about the graphics setting in the Samsung devices . Keep in mind one thing that the EXYNOS processors are not at all made for PUBG . Samsung phones have special game boosting tools that enable higher graphics settings even in low processors . You may earlier be having more higher settings becoz of that tools. Now pubgm reduced the settings .

[night cloak]

@grizzled heath Use #old. This is not the channel for it.

[eager igloo]

Can you send me video how to recover your account

[night cloak]

@night cloak Please share a screenshot of the customer service's reply.
@night cloak can i share it here its like 6 pic

[spring zephyr]

@vital wadi What's the issue?

[vital wadi]

I'm unable to enter any match

[night cloak]

@night cloak Just the last picture where they have asked the two questions.

@eager igloo Just follow the steps in #faq 5.3.

@agile canopy is it okay to install pubg from different store than google play?

[grizzled heath]

@wraith brook I have highest processor of exynos exynos 9

[night cloak]

I have a problem in gameloop i have downloaded new update stop installing pubg mobaile 98%

[agile canopy]

@agile canopy is it okay to install pubg from different store than google play?
@night cloak yes unless its from your phone

[wraith brook]

@grizzled heath 9611 ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[agile canopy]

@night cloak Where are you gonna install from?

[grizzled heath]

@wraith brook yes

[night cloak]

@agile canopy apkpure ?

[wraith brook]

@grizzled heath don't get offended but that processor deserves 30fps

[hard cypress]

Lol

[vital wadi]

Anyone please help me

[grizzled heath]

@wraith brook but a51 has also 9611 and it had extreme after update why

[wraith brook]

As I mentioned EXYNOS processors are not for PUBG

[agile canopy]

@night cloak You can install I guess

[night cloak]

Pubg mobile : first : pubg fix your issue before coutiune updating things. or it will lead to unnesscary issue like complaints. second : lag . the reason why pmpl they remove miramar because of lag . third : coummunity : you guys should listen to your playyers and never go your own track. Thanks

@night cloak Create a new guest profile.

[wraith brook]

@agile canopy copyright

[sand path]

#old @night cloak

[agile canopy]

@agile canopy copyright
@wraith brook bruh

[night cloak]

you guys wont listen

[wraith brook]

@agile canopy ok ok joking

[hard cypress]

@night cloak no one listen bro

[storm flume]

This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.

[grizzled heath]

@wraith brook tell me why a51 having extreme frame rates it has 9611 processor

[night cloak]

@agile canopy how to be sure tho?

M bad 😅

[agile canopy]

Lemme ask moderators

[vital wadi]

Anyone from official pubg support team

[grizzled heath]

@wraith brook pubg will fix it or not tell me

[night cloak]

@vital wadi We are all volunteers here.

[wraith brook]

@grizzled heath Same bro that processor doesn't deserve extreme butdue to game tools in Samsung phones the settings are higher

[night cloak]

@night cloak using apk pure to download pubg is not allowed or using third party app stores

@night cloak Create a new guest profile.
@night cloak ؟؟

[agile canopy]

@night cloak can we download pubgm from apk pure?

[night cloak]

If your frame rate is reduced. Please use #old to share your feedback.

[remote gust]

My pubg I'd is connected with fb and gmail. I disconnected my gmail from pubg.But it shows that I am logged in with my gmail.But when I tried to log in it ask me to create a new I'd with that gmail. Please help me😭🙏

[night cloak]

@agile canopy It is not recommended.

[grizzled heath]

@wraith brook I also have higher settings but why they removed extreme from me

[agile canopy]

@agile canopy It is not recommended.
@night cloak

[night cloak]

@night cloak Share the UID of your new guest profile.

@agile canopy ok thank you mate

[vital wadi]

@night cloak i cant enter any match

[agile canopy]

Not a prob

[grizzled heath]

@wraith brook pubg will fix it or not

[night cloak]

@night cloak what is UID

@vital wadi What does it show?

@agile canopyu will get baned since I got 1 day ban from downloading pubg from apk pure

[agile canopy]

@night cloak i cant enter any match
@vital wadi Try restarting your phone

[night cloak]

@night cloak In-game character ID.

[rich notch]

are i can not disapper my courser by pressing ctrl

are i can not disapper my courser by pressing ctrl

[storm flume]

You can now access #emulator-chat and #emulator-support, @rich notch. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[wraith brook]

@grizzled heath Pubg may or may not fix it but try to understand my friend . That processor can handle that only.

[pulsar kelp]

My device samsung A50 supported smooth+extreme before the update now its limited to smooth+high why?

[wraith brook]

Another

[night cloak]

@pulsar kelp Please share your feedback in #old regarding the change.

@night cloak you have any toturial on youtube?

[sand path]

@pulsar kelp it will be addressed soon

[grizzled heath]

Many devices like realme 6 pro is also suffering from this

[night cloak]

@night cloak There's none.

[grizzled heath]

Thing

[night cloak]

@grizzled heath Is there anything else I can help you with?

[wraith brook]

@grizzled heath Really ? I have realme 6 pro with no issue ?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[vital wadi]

@night cloak when i click on start button the game stucks at liading page after sometime enter match again message will display

[grizzled heath]

My brother has it it did not support extreme

[night cloak]

So i need to make guest account and write the id in any number?

@vital wadi Could you elaborate the issue in #old? A screen recording video would be nice.

[remote gust]

I disconnected my gmail. But it shows that I am logged in. What can I do now?

[pulsar kelp]

I have iphone 11 also but its extreme fos support is still there but why they removed even ultra from samsung

[night cloak]

@night cloak Yes. Just remember the UID is your character ID.

[vital wadi]

@night cloak how can i send

[night cloak]

@pulsar kelp Please share your feedback in #old regarding the change.

[agile canopy]

@vital wadi just screen record and post it in #old

[vital wadi]

Ok

[sand ether]

One question, after this 0.19 update my friend's one plus 7pro no longer support HDR and extreme frame rate not only that, now even in balance it doesn't support extreme. Can anyone tell me what's the problem ?

[night cloak]

@remote gust Disconnected from?

[sand path]

@sand ether it will be addressed soon.

[night cloak]

@sand ether It is not a problem. Please share your feedback in #old regarding the change.

Can you come Private plz?

[strange sonnet]

How to get high graphics

[remote gust]

Disconnected from gmail. But it shows that I am still logged in! But when I tried to login with the same gmail it ask me to create a new account. @night cloak

[night cloak]

@strange sonnet a better device

will the pmco have miramar ? if so , will the miramar lag come back.

I can't share informotion here just come Private plz.@night cloak

[strange sonnet]

But the devos confirmed that it suppoerts HDR graphoc then why too muchlow framerates

[sand path]

Yes mirarmar is in pmco. @night cloak

[lethal isle]

If pubg mobile didn't fix graphic problem, i will uninstall the game

[night cloak]

@night cloak Don't share sensitive information in public, please.

[strange sonnet]

It is done to make slow and medium equal to high device

[night cloak]

@night cloak i know so i tell you come Private

[remote gust]

@night cloak Can we discuss my problem in inbox?

[night cloak]

Your message is closed@night cloak

You can write the issue here.

Its just 1 minute @night cloak

Alright, I've enabled DM.

[vital wadi]

Unable to enter match

[agile canopy]

@vital wadi Try restarting your device

[remote gust]

@vital wadi restart

[toxic glade]

Hey why pubgm use 64 bit now

[vital wadi]

I have tried it but it didnt work

[toxic glade]

My phone lag

@vital wadi restar data

[wraith brook]

@toxic glade What device ?

[toxic glade]

Poco

[night cloak]

Cnt do nothing

[agile canopy]

@night cloak you installed from play store?

[toxic glade]

And pls fix the ping

[vital wadi]

I have unstalled an installed the game but it didn't work

[wraith brook]

@vital wadi Which map are u trying or mode ?

[night cloak]

@agile canopy aptoide cuz in huawei p40 didnt exist playstore

[vital wadi]

@agile canopy

[night cloak]

Is anyone else having this wierd bug where the new livik map event is always saying downloading event?

[agile canopy]

@agile canopy aptoide cuz in huawei p40 didnt exist playstore
@night cloak Thats the prob install from huawei app gallery

or apk pure

[night cloak]

Is anyone else having this wierd bug where the new livik map event is always saying downloading event?
Can anyone help me with this

[tired fractal]

what is scar xt

[wraith brook]

@night cloak It will be available later if not at the moment .

[agile canopy]

if its not available please wait for them to update

[night cloak]

Pubg isnt in huawei gallery...

[vital wadi]

@A Bunny cant enter any mode even trainings

[agile canopy]

what is scar xt
@tired fractal Its only in Scar l map

[night cloak]

@night cloak It will be available later if not at the moment .
@wraith brook but in my friends mobile it is available

[agile canopy]

Pubg isnt in huawei gallery...
@night cloak Try in apk pure or wait for them to come up with pubg

[tired fractal]

@tired fractal Its only in Scar l map
@agile canopy ?

[agile canopy]

sorry livik map ma bad

I guess*

[toxic glade]

Its like pubg lite

[night cloak]

@agile canopy well ok i try apk thx

[wraith brook]

@night cloak Yeah bro it is available in some while in some not . But it will be playable to all soon after all stuff is fixed

[night cloak]

@wraith brook hmm ok

[agile canopy]

@agile canopy well ok i try apk thx
@night cloak Not a prob always here for help

[night cloak]

And everyone who is thinking tha livik map graphics are really bad..guys!!! Its a beta map....

[agile canopy]

Yes

[hard cypress]

Whole update is a scam

[agile canopy]

NO

[vital wadi]

Mine device is vivo i cant enter any match please help me

[agile canopy]

@vital wadi From which app did you install pubg?

[vital wadi]

Playstore

[sand path]

@vital wadi what does it show when you press start.

[vital wadi]

It stucks at loading page

[whole pilot]

Is anyone else having this wierd bug where the new livik map event is always saying downloading event?
@night cloak yea dude

[sand path]

Try setting your DNS to 1.1.1.1 @vital wadi

And do a speed test.

Looks like network issue

[dull cove]

whats the highest point we can add for next season rank, in unranked match?

[night cloak]

This is really annoying

[sand path]

whats the highest point we can add for next season rank, in unranked match?
@dull cove
40

[feral knoll]

40 per day or just 40

[vital wadi]

@sand path my ping is good i also tried using mobile data but didnt work

[dull cove]

yeah.. im still confused

[feral knoll]

i think its 40 per day

i mean if its just 40 whats the point

[sand path]

Vivo...model? @vital wadi

[dull cove]

we need 100 point for next tier

[rapid junco]

how to fix this

[vital wadi]

@NaDeKo#1214 yes

@sand path yes

[sand path]

Vivo which?

[vital wadi]

Y15

[sand path]

@rapid junco #old

@vital wadi try routine repair. If that doesn't work. Put it in #old

[vital wadi]

I have repaired but it doesn't work

[quiet current]

Why is pmco register site not working

[wraith brook]

@quiet current #pmco

[vital wadi]

I have posted screenshot in #old but no one replied me

[night cloak]

@rapid junco your game is cool

[frosty shore]

I can't install latest apk

[sand path]

@vital wadi check if developer mode is off

[rare silo]

new gameloop update is awesome

too more bugs

[wraith brook]

@frosty shore From where are you trying ?

[wind drift]

reduce framedrops and shuttering on livik map.

[frosty shore]

Bring from my friend

[vital wadi]

@nero Its on

[wraith brook]

@frosty shore So what's the issue is ?

[frosty shore]

It showing there was an issue while persue the package

[agile canopy]

reduce framedrops and shuttering on livik map.
@wind drift Its in beta please wait for some time

[sand path]

Restart device and install @frosty shore

[rich notch]

gameloop latest version?

[wraith brook]

@frosty shore It means the APK u are trying doesn't support your phone . From what device are u receiving and in what device are u installing ? That two are of different support

[storm flume]

You can now access #emulator-chat and #emulator-support, @rich notch. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[frosty shore]

@wraith brook ok

[solemn beacon]

Hey there,
Someone linked a phone number to my pubg mobile account without my consent and is now messing around with the account,
Is there anyway to unlink the phone/email he used?

[sand path]

@frosty shore can you send a Screenshot of the package you have downloaded

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @solemn beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@sand path Their device support may differ . It once happened to me also

[sand path]

@wraith brook it happens when the downloaded package is incomplete.

[wraith brook]

Hmm

[sand path]

I would like to see the size of the package. @frosty shore

[frosty shore]

@sand path na I can't I have already delete them

[wraith brook]

Oof

[sand path]

Alright if you are downloading it from pubgmobile.com use a dedicated downloading app

Chrome can have data loss

Happens all the time in the beta support.

[wraith brook]

@sand path Can u suggest one app other than UC browser .

[sand path]

Any app that is made for downloading

Dedicatedly

[solemn beacon]

@sand path it isn't social that he linked to, he linked with the new feature of phone number

[wraith brook]

Kk

[sand path]

No advertising @limpid junco

@solemn beacon yeah customer service will help

Follow faq 2.5

[plain sandal]

@sand path i still didn't found any flare at Levic pls tell if it exists

[solemn beacon]

Thank you!

[trim swift]

can anyone send me the official link of gameloop emulator please??

[lusty pine]

Pubg Mobile kr update size

[final tangle]

one question before 0.19 update i have ultra frame rate and after this update my device no longer support ultra frame rate it shows high frame rate

[sand path]

Device?

[final tangle]

infinix note 7 @sand path

[night cloak]

@agile canopy i try it download with APKpure but it doesnt work the same

[loud token]

Hello From the day I registered at the PMCO, I did not receive any confirmation letter for the period above the week

[agile canopy]

@sand path

@agile canopy i try it download with APKpure but it doesnt work the same

[velvet idol]

Can any admin dm me?

[sand path]

@final tangle noted.

Hello From the day I registered at the PMCO, I did not receive any confirmation letter for the period above the week
@loud token
By 17th

[velvet idol]

I need some help

[sand path]

Yes?

[weary cosmos]

PlayStore version : 0.19.0.13906
GalaxyStore version : 0.19.0.14906

Anyone know what difference?

[sand path]

Please download the playstore version. @weary cosmos

[loud token]

Thx @sand path

[agile canopy]

@sand path

@agile canopy i try it download with APKpure but it doesnt work the same

She uses huawei no playstore

[sand path]

What's the issue?

Download from pubgmobile.com

[agile canopy]

pubg isnt available in huawei app gallery

[weary cosmos]

using pubgmobile.com

[agile canopy]

Download from pubgmobile.com
@sand path @night cloak

[night cloak]

Well i try it thx ❤

[agile canopy]

Not a prob

[devout saffron]

Facing an issue with the display setting. The game is automatically selecting the notched display for my phone Google Pixel 2. This never happened before. Everytime I try to set it back to standard, and restart the game, it goes back to notched. My controls are also getting messed up coz of this.... Is there any solution to fix this?

[sand path]

Set it to 1. @devout saffron

[atomic cosmos]

India

Power

AHAHAHHAHA

[devout saffron]

Set it to 1. @devout saffron
@sand path ah thanks a lot! It worked! I was constantly setting it to zero till now

[brisk bay]

Who registered for the PMCO tournament? Need some information please

[grand star]

I have a Samsung phone and download pubg from galaxy store or play store which one should I use and why ?

[abstract kestrel]

there is alot of glitch in emulator please fix it

[night cloak]

@grand star download from any store

[grand star]

@night cloak pubgm mentioned that you must download pubg from offical store

[night cloak]

@grand star both are official

[limber drift]

anyone can help

[night cloak]

@limber drift describe your problem

[grand star]

Good but I don't get prime and some events on galaxy store vierson

[limber drift]

so i clicked update

[night cloak]

@grand star download from play store then

[cursive basin]

Guys why the removed HDR extrem from Oneplus ?

[limber drift]

and theres no update button

[night cloak]

@limber drift press the update button

[grand star]

@night cloak thanks

[limber drift]

i pressed

it bring me there,

[night cloak]

@limber drift dont open pubg just press update

[limber drift]

i click that update,it bring me there, and i only see open button

[night cloak]

@limber drift i faced the same issue and did this

@limber drift no way click the update one again

[limber drift]

i clicked 10x times already

[night cloak]

Doneeeee thx a lot❤❤❤❤

@agile canopy

[agile canopy]

Not a prob

[austere plinth]

Yo is there any change in pubg recoil?

[night cloak]

@austere plinth no

[agile canopy]

@austere plinth Idk check out bushka website

[austere plinth]

Wth it was totally fine before

Can someonw gimme a high sensitivity

[night cloak]

@austere plinth only xt weapons have less recoil in livik

[austere plinth]

In livik or everywhere

[night cloak]

@austere plinth livik only

[austere plinth]

How do u find xt guns

[final tangle]

@limber drift It happened to me too

[night cloak]

@austere plinth airdrops in livik

[agile canopy]

How do u find xt guns
@austere plinth behind the water fall

[final tangle]

restrt ur phone and pesses update button again and agian automatically it will updating

@limber drift

[limber drift]

idk

i'll try

[analog crater]

Anyway to unlink FB ????????

[night cloak]

@analog crater no unlink is disabled for now wait till it returns

[analog crater]

Any idea when it will be back

[night cloak]

@analog crater maybe 0.20.0 update not sure

[analog crater]

Season 15 you mean ?

[night cloak]

@analog crater yes maybe it will return soon

[cinder sparrow]

My phone looses smooth extreme frame rate after update please help

[night cloak]

@cinder sparrow #old

[limber drift]

anyone know how to download pubgm in sd card?

[night cloak]

@limber drift no you need to shift the obb file to do that

[limber drift]

the game wont detect the obb if i move it

right?

[night cloak]

@limber drift search on youtube for more detail

[limber drift]

i tried one

it says using 3rd party app, taichi and xinternelSD

and now i cant update the game ffs

[night cloak]

@limber drift create a backup of pubg apk then shift obb file to sd and install pubg

[velvet idol]

@somber solstice Midasbuy is currently offering free costume for 10 days, that is legal right?

[night cloak]

@velvet idol yes

[limber drift]

idk if that work,

ok now..my pubg obb already in sd card

cuz i tried that taichi thing method

[night cloak]

@limber drift now create pubg apk backup

[velvet idol]

@somber solstice ??

[limber drift]

what i understand is, the taichi app create new pubgm apk that detect obb files on sd card,not external storage,

maybe that the reason i cant upsate

[night cloak]

@limber drift dont do it then

[limber drift]

so tell me new way, i want to install pubgm in sd card

[night cloak]

@limber drift reinstall pubg and select storage to sd card

[normal arrow]

@vital sluice hey help

[velvet idol]

@vital sluice Midasbuy is currently offering free costume for 10 days, that is legal right to claim it? There would no problem right?

[pure raft]

I must confess update looks perfect and ok. Smooth gameplay except few bugs in the new map and it’s just a new map so it’s going to be fixed in thing.

[limber drift]

@night cloak my phone is oppo btw

[vital sluice]

Could you provide a screenshot? @velvet idol

@normal arrow what's up?

[normal arrow]

Missing ultra fps on my device 🙄

[velvet idol]

Can I dm you @vital sluice

[normal arrow]

After this update

[vital sluice]

Please use #old, @normal arrow.

[olive isle]

@woven atlas bro how to disable automatic resources download on mobile network

[vital sluice]

@velvet idol sure

[limber drift]

@vital sluice u can help?how to download pubgm in sd card :D

[pure raft]

I have all my FPS intact. Extreme in smooth balanced hd and hdr 💪

[vital sluice]

I could type it but it would be very clear and easily understood if you tried to search for that in youtube @limber drift.

[olive isle]

how to disable automatic resources download on mobile network@vital sluice

[limber drift]

youtube?everything use 3rd party app @vital sluice , i tried one and now i cant update pubg on playstore,it only showing open button

[night cloak]

@olive isle go to settings downloads and untick 4g downloads

[woven atlas]

@olive isle untick it

[vital sluice]

@olive isle this

[olive isle]

@night cloak after the update not showing this option@woven atlas @vital sluice

[limber drift]

@vital sluice can i dm you?slowmode here annoying

[woven atlas]

@olive isle scroll down a bit

[vital sluice]

I'll try to find the right video and send to you, @limber drift.

[quartz rose]

Hey i guys i have an issue with my pubg Game before updating it my phones support smooth and ultra fps but after updating it to 0.19.0 it support smooth and high is this a bug anyone plz tell me

[limber drift]

my phone is oppo a3s btw @vital sluice and thanks

[quartz rose]

Hey i guys i have an issue with my pubg Game before updating it my phones support smooth and ultra fps but after updating it to 0.19.0 it support smooth and high is this a bug anyone plz tell me

[lavish imp]

Hello. I cant login to my account can anyome tell me is this a bug?

[quartz rose]

@lavish imp Yes this is

[lavish imp]

@quartz rose and when it's get fixed?

[night cloak]

@quartz rose #old

@lavish imp #old

[quartz rose]

@lavish imp Dont know bro i have an issue with my pubg Game before updating it my phones support smooth and ultra fps but after updating it to 0.19.0 it support smooth and high is this a bug anyone plz tell me this is a bug Or not

[night cloak]

I can't update the game

Help

@quartz rose please go to #old to report a bug

[lavish imp]

And i cant login

[quartz rose]

@night cloak bro i am already reported u i am just asking u is this is a bug

[night cloak]

@quartz rose yes its a bug many people are facing this including me

[olive isle]

@woven atlas @vital sluice

[night cloak]

@night cloak are u tried restart the device?

[lavish imp]

@night cloak and what about login bug i cant login through Facebook or Twitter. What should I do?

[night cloak]

@olive isle dont scroll from bottom scroll from up

@night cloak yes I did

@lavish imp repair the game and see

[lavish imp]

Ok let me check

[errant canyon]

Can't login into the game after the update.

[quartz rose]

@night cloak Do u know it will fix or not but i dont think so that it will fixed

[night cloak]

@errant canyon try repairing the game

@quartz rose pubg team will surely release a patch soon

[errant canyon]

@night cloak I've repaired, reinstalled, done everything. Still not working.

[lavish imp]

@errant canyon sams issue

Same*

[night cloak]

@errant canyon wait for a mod to come ask them about your issue

[crisp turret]

What error is showing at the time of login @lavish imp @errant canyon

[errant canyon]

I'm an emulator player, I used a repair bat given to me by the official website, still not working.

[quartz rose]

@night cloak bro i am so depressed after seeing this😩

[lavish imp]

@crisp turret sayong network error cant login. Login again

[errant canyon]

This is what shows.

[olive isle]

@night cloak not working

[night cloak]

@olive isle scrolling from top right should work

anyone from the support here ?

[errant canyon]

Anybody hear who can help?

Here*

[olive isle]

@night cloak no it's not working on my device

[lavish imp]

@night cloak @crisp turret what to do?

[night cloak]

@night cloak mods are offline now wait for a few minutes

@errant canyon its emulator?

[errant canyon]

yes.

[night cloak]

type this bug in emulator support

the emulator will be 90 fps ? too or what's gonna happend to us

or only the phone's ?

[loud jolt]

Hello

[errant canyon]

@night cloak Can't find it.

[agile canopy]

@loud jolt #chat

[night cloak]

need access to u

tag any moderator

who can add u

[crisp turret]

We are sorry to hear that you are having the trouble in logging  . It's gernally occurs because of poor connection . We suggest playing the game at locations with stable internet. We also recommend trying the following:

1. Ensure that you have a stable internet connection (4G or Wi-Fi).
2. Change your internet connection to 4G vs. Wi-Fi.
3. Log out of your account, exit the game and clear some storage on your device, then log in again. Before logging out, please note that if you are playing as guest, logging out might erase your progress.
4. Tap the Repair Button on the right side of the Login page to repair PUBG MOBILE
   These some ways i can provide to you until we have not more any update on it

[night cloak]

@loud jolt move to #chat for discussion please

[errant canyon]

@crisp turret DONE ALL.

[loud jolt]

@crisp turret someone Linked my Account with Twitter

[lavish imp]

@crisp turret tried everything but still cant login

[night cloak]

@loud jolt refer to #faq 2.5

[crisp turret]

Then please submit your report to #old section . Staff will look into it for sure@errant canyon @lavish imp

@loud jolt Our Customer Service Team would love to look into your issue, have you contacted them yet? They are available through the game, or at [e-mail].

[quaint cradle]

Hello i need help

[night cloak]

@quaint cradle decribe your issue

[crisp turret]

Sorry, having a bit of trouble understanding the issue you're having. Do you happen to have any images of what you're referring to?@odd pebble

[quaint cradle]

My account is linked to Twitter and email and i have access to both of them unfortunately its also linked to facebook which i recently lost access to it

I need to unlink it

[night cloak]

@quaint cradle you need to recover facebook account first

[quaint cradle]

I cannot its been hacked by someone else

[night cloak]

@quaint cradle u are able to login with other social media?

[quaint cradle]

Yes twitter

[zinc vector]

Again meet a speed hacker

[craggy blade]

@zinc vector Report them.

[night cloak]

@quaint cradle ok then refer #faq 2.5 for details on how to remove hacked social media

[zinc vector]

@craggy blade not asking to you... Please

[night cloak]

@zinc vector report in #cheater-reports

[craggy blade]

@zinc vector ok

[zinc vector]

@night cloak not asking to you

[night cloak]

@zinc vector dont be mean bro we are trying to help you

[quaint cradle]

I tried this way but i got stuck on after saying no they didnt help and I don’t get anything after that

[night cloak]

@quaint cradle refer #faq 2.5 carefully and do each step correctly

[quaint cradle]

I did

[night cloak]

@quaint cradle try once again

[lusty reef]

Getting low fps after new update!

[oblique pecan]

Error High fps no Extreme A50:(

[lusty reef]

??

Same!

Iam on pc though!

[clear ocean]

Voice chat is glitched permanent

[craggy blade]

@night cloak Feel free to provide your feedback in #old . Device fps settings have been adjusted

[night cloak]

@lusty reef please report this bug in #old

[crisp turret]

We are sorry to hear that you're experiencing frame drop during the game .

1). When the battery is low, the frame rate will drop, resulting in lag and frame drop. Please recharging your phone and try again.
2). Please avoid playing the game when your phone is overheating.
3). Please avoid running too many apps at the same time while playing the game
4). Please setup proper graphic settings according to your device. 
5). Pay attention to the signal in bottom left while you are in a match or during server selection. The yellow or red signal means your ping is high. In this case, you may try to switch your internet connection to Wi-Fi or 4G, or change the graphic settings back to default settings.@lusty reef

[winged echo]

Anyone Plz help

[night cloak]

@night cloak wait for some time they will resolve it soon

[craggy blade]

@winged echo Bonus challenge will be back soon.

[night cloak]

@winged echo bonus challeneg is closed wait till it returns

[winged echo]

@night cloak but bro my friends bonus challege is active

And they are playing

[night cloak]

@winged echo no way its closed for all

@night cloak google it

[winged echo]

@night cloak bro its bonus reward not bonus challenge

[night cloak]

@winged echo those are the same things

[winged echo]

@night cloak let me show you my friends screenshot

[vernal granite]

how to get permission to send message in clan recrutement. and is this the right place to ask this?

[willow oasis]

Hello I need help

[night cloak]

@winged echo it will be available for you later

[winged echo]

See bro

[night cloak]

@vernal granite you need to have level 10 in this server

[vernal granite]

ok thanks

[night cloak]

@willow oasis what's your issue

[neat mason]

Is it normal to have friends list disappear after updating?

[winged echo]

My friends have their bonus rewards section active but not mine 😢😢😢

[clear ocean]

😂My message got deleted

[quick estuary]

What's obb service

[night cloak]

They started to roll out please be patient@winged echo

[quick estuary]

And size of this

[night cloak]

@clear ocean move to #chat

[vernal granite]

how to check my level in this server.

[night cloak]

@vernal granite type !rank in #481204134859505684

[vernal granite]

thanks

[winged echo]

@night cloak ok ill wait but this problem occurs from last 4 to 5 days

[clear ocean]

@clear ocean move to #chat
@night cloak If the vc glitch be fixed too

[quick estuary]

!Read my

[night cloak]

@night cloak feedbacks are welcomed in #old

@clear ocean it will

@quick estuary reinstall the game from official store

[weary basin]

Is this group only for mobile or even emulators support please

[surreal bay]

@night cloak which device

[weary basin]

gameloop

[night cloak]

@night cloak they'll please be patient

[willow oasis]

My problem is that my Facebook was hacked and I lost both my Facebook and Instagram account as in it’s permanently disabled. My pubg Mobile account was linked to my Facebook account and Game Center. Unfortunately the hacker has unlinked my Facebook account and linked his and he has added his email as well so the only way for me to get in is Game Center and when I login it keeps logging out which I feel is because the hacker is logging into my account

[storm flume]

You can now access #emulator-chat and #emulator-support, @weary basin. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[weary basin]

thank you

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @willow oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[surreal bay]

@night cloak can u tell us max time till when they will fix this FPS issue
Plz guess and tell max time

Guess

[night cloak]

Don't have information's about that

[subtle tusk]

If I lose the game here, will my rating points be taken away?

[sand path]

No

[raw edge]

0.20.0 beta ?????

[night cloak]

@raw edge it hasn't started yet

CAN someone tell me does the gameloop will be 90 fps or only mobile

pubg will be 90 fps too on the emulator ??

[hushed ravine]

Help

[night cloak]

@night cloak not in the near future, you may use #emulator-chat

[hushed ravine]

I have linked 2 social media account

I want to unlink one

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

[night cloak]

@hushed ravine the unlinking feature is disabled atm

[hushed ravine]

When wil it come back

[stiff flower]

Will i get banned if i use dns changer

[raw edge]

@night cloak When will it start?? Beta testing 0.20

[neat mason]

Why is my friends list empty? Was it because I linked my email?

[brisk knot]

Any mod there?

[night cloak]

@raw edge no information about that

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brisk knot. Remember to read through #faq before asking questions in the support channels.

[brisk knot]

Who can help ?

[hard cypress]

@night cloak same device

[night cloak]

@neat mason please provide your in-game ID , region and network you use

@hushed ravine it will

@stiff flower no

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brisk knot. Remember to read through #faq before asking questions in the support channels.

[brisk knot]

In 0.19 update, I can't play pubg, it's give force stop 😑

Automatically game close even in lobby

[neat mason]

Okay nevermind, friends list is back. Sorry

[night cloak]

@brisk knot device

[finite karma]

I have this message popping up every time I try to log in the game and it won’t let me login

[brisk knot]

Realme 3 pro@night cloak

[night cloak]

@finite karma can you translate

[raw edge]

@finite karma The account is logged in with a newer version of the game, and can no longer be accessed by the old version. Please update to the latest version.

[finite karma]

I already did

[night cloak]

@brisk knot turn off the developer settings

[finite karma]

I worked for 2 hours and the stopped

[placid hill]

I Cannot enter into any game neither tdm or classics

[night cloak]

@finite karma reinstall the game from an official store like play store or app store

[tired fractal]

they will add gun game? its available in custom room but cant download it

[finite karma]

I already did too

[night cloak]

@odd pebble #old

try increasing it @odd pebble to whatver suits u best 😄

[sand path]

@odd pebble increase it

[quartz rose]

Hey i guys i have an issue with my pubg Game before updating it my phones support smooth and ultra fps but after updating it to 0.19.0 it support smooth and high is this a bug anyone plz tell me

[mystic oracle]

Hi

[night cloak]

@sand path is this fps bug forwaded ?

to tencent ?

[sand path]

Yes

We don't know if it is a bug or intentional

[wicked monolith]

Hey guys there is a bug map are not downloading and showing download nan% and i cant unmute also it is showing please wait

[mystic oracle]

I updated to the latest version

[polar marsh]

@nimble maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@mystic oracle reinstall from the official store

[mystic oracle]

I deleted and reloaded it from Apple Store

[quartz rose]

After updating my game my game doesn't support ultra fps it shows me high fps why

[wraith brook]

My update got cancelled on 94% oooof

[mystic oracle]

They told me it will be resolved with the new update, but there is nothing of what they said

[wraith brook]

@night cloak Can u explain why it is so ? I know about the common issues but still..

[icy forum]

I can't even update the game, I tried deleting the game and redownloading the entire thing again but it didn't work, it just keeps crashing in the first minute of me opening the game. I only tried redownloading it once btw and I'm guna try again

[quartz rose]

After updating my game my game doesn't support ultra fps it shows me high fps why anyone plz reply me

[hollow ledge]

Hi my account have been stole i have an expensive account and I linked it with Twitter some body has stole it any help? Please

[wraith brook]

@quartz rose Samsung ?

[polar marsh]

@hollow ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quartz rose]

@wraith brook I have vivo

[wraith brook]

Processor ?

[raw edge]

How to get pubg partner title

[storm flume]

Please refer to this channel's pinned messages for further information, @raw edge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[wraith brook]

@raw edge See pinned messages

[night cloak]

@wraith brook which one

My update got cancelled on 94% oooof
@wraith brook this is due to an error from PlayStore

[mystic oracle]

Why is no one answering me

[quartz rose]

Helio p 65 bro before updating it support ultra fps but after updatinG it support 30 mean high fps@wraith brook

[night cloak]

@quartz rose #old

[wraith brook]

@raw edge No and please use English

[night cloak]

@mystic oracle that issue should be fixed when you install from the official store and haven't logged in with a different version

[quartz rose]

@night cloak Bro is this a bug

[night cloak]

@quartz rose nope

[hard cypress]

@quartz rose no one know about this bug ya not some says pubg removed it processor not support some dont know and official Also know

[finite karma]

@raw edge this problem has been going on for two weeks

[quartz rose]

@night cloak But why it is a bug bro before update it suport 40 fps but after update it support 30 plz tell me

[tired fractal]

they will add gun game? its available in custom room but cant download it

[wraith brook]

@tired fractal It will be available soon

[night cloak]

@tired fractal it will be available on July 30th

[tired fractal]

thanks

[mystic oracle]

I updated the game from the official store and logged into my account two hours later. This problem that has not been solved from the previous update appeared to me. What is this? I paid a lot of money on my account for how long to wait for a game that was corrupt and corrupt and robbing the rights of people

[finite karma]

@raw edge I tried everything reinstalling repairing every thing still doesn’t work

[wicked monolith]

My mic glitched and i tryed every thing but it is not fixing

[wraith brook]

@wicked monolith In this update ?

[quartz rose]

@wraith brook bro can u plz tell me why it supports 40 fps before update

[raw edge]

@finite karma reinstall from the official store

[night cloak]

@mystic oracle try doing a routine repair

[wicked monolith]

@wraith brook yes

[finite karma]

@raw edge I did

[glass belfry]

I also have mic glitch

Its not gonna get fixed

Pubg can fix this but i don't know what holding them for so long

[wraith brook]

@quartz rose As I told bro maybe it is a bug or not

[glass belfry]

@wicked monolith are you using wifi ? And is your service provider Hathway ?

[mystic oracle]

I did those things you were talking about, I deleted and uploaded it, I did a routine repair and I did all the solutions and this problem was from the previous update until now and I suffer from it and I didn't get a solution

[quartz rose]

@wraith brook Why this happens to me bro i am so depressed hope it will fixed soon

[wicked monolith]

@glass belfry ya hathway

[night cloak]

Is anyones livik map event not opening??

[raw edge]

@finite karma try another account maybe fix this problem

[glass belfry]

@wicked monolith see i don't know what's happening but this glitch is only coming to people who are using Hathway internet

So my hypothesis is that they have blocked voice channels ..

[wicked monolith]

Ohhh you also use hathway??? @glass belfry

[night cloak]

Is anyones livik map event not opening??
@night cloak anyone??

[glass belfry]

@wicked monolith Yes , unfortunately 😞

[vital wadi]

Help me

[night cloak]

@glass belfry can you provide the details of your account id, region, login method , device and the network you use

@night cloak try opening later

[vital wadi]

@night cloak can you help me plz

[glass belfry]

@night cloak
device - OnePlus 5
IGN- Gaarathedemon
I use Wifi ( ISP Hathway )
Server - asia
Country - India

[night cloak]

Lemme check

Its happening form when I have updated the game even repairing the client isn't working.but my friend can open the event on his I'd.

[brisk knot]

@night cloak tried still crashing

[night cloak]

@vital wadi try restarting the game

[brisk knot]

@night cloak I done dev off but still crashing

[vital wadi]

@night cloak i haver done but didn't work

[night cloak]

Try doing a Routine Repair@vital wadi , @brisk knot

[stiff flower]

Because i have the issue match server reconnect / server not responding

[glass belfry]

@night cloak hey can i know is pubg working on the issue do they even know this ? ( The voice glitch ) everyone is facing this issue outside India too .

[night cloak]

@glass belfry in-game numeric ID

Livik map event not opening

[storm flume]

Please refer to subpoint #4.10 in #faq for further information, @stiff flower. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[glass belfry]

@night cloak
Ig id - 537941799

[vital wadi]

@night cloak i have done repair but it didnt work even i have uninstall and install butvit also didn't work

[obtuse hazel]

Why is ultra fps gone? I use realme c3 and it is only high fps now

[rustic widget]

I am not able to download any map.
Even after reinstalling

[vital wadi]

@night cloak please help

[woeful lily]

Hey @night cloak
Any updates regarding my mic situation?

Best regards

[glass belfry]

I know you guys are working on the fix but the voice glitch is still not fixed yet my teammates can't hear me nor i can hear them
Device - OnePlus 5
Country - India
Server - Asia
Ig id - 537941799
Using wifi ( ISP Hathway )
Would appreciate a world or date by you guys and please I don't want any " soon ".

[rustic widget]

@night cloak please help me out with the map downloading issue i have reinstalled the game but its still the same

[night cloak]

@glass belfry i see u spamming whole day would be good if u wait 👀

[ionic cloak]

what I have to do here?

[glass belfry]

@night cloak i am ready to wait but till when ?

[night cloak]

until it gets fixed

[glass belfry]

@night cloak then why tf they have made a support section ?

[night cloak]

community working :/ on bugs will get it fixed soon :/

[glacial shale]

Anyone else getting the "downloading event, please wait" on the livik adventure event??

[night cloak]

@glass belfry these are discord staff not devs boi :/

[glass belfry]

@night cloak and it's there job to kindly inform them 🙂

[night cloak]

Livik map event not opening
@night cloak same is happening with me bro but the support is not so supportive towards this issue.😠

@night cloak pinged neto and few mods no reply till now :/

nero

[spring zephyr]

@night cloak Can you give a screenshot?

[night cloak]

@spring zephyr any update ?

on fps issue ?

[vital wadi]

@spring zephyr please help me

[raw edge]

Wtf!

[night cloak]

Anyone else getting the "downloading event, please wait" on the livik adventure event??
@glacial shale I am getting it and the support is not showing any support towards this issue.

[storm flume]

Hello, @raw edge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[spring zephyr]

@night cloak Your device?

[night cloak]

@spring zephyr any update ?
@night cloak yeah sure wait i am sending it

[rustic widget]

@spring zephyr
Can you help me with the map downloading issue in new update i am not able to download any map or resources even after reinstalling.

[spring zephyr]

@rustic widget Android?

@night cloak No updates yet, wait patiently.

[rustic widget]

@spring zephyr ios

[spring zephyr]

@rustic widget Does it shows any error code or something like that?
Can you give a screenshot?

[raw blaze]

guys where is extreme option? why they removed

[rustic widget]

@spring zephyr just this

[spring zephyr]

Have you tried repairing?

[glass belfry]

@spring zephyr hey , can i know the status for the voice glitch issue ? I know u are not any dev but you can kindly ask them

[rustic widget]

@spring zephyr i have tried repairing reinstalling everything possible

[cloud cargo]

having same render issue

[woeful lily]

@glass belfry
Looks like you and me have the same issue

[spring zephyr]

@rustic widget Post it in #old with detailed info. Seems like a new bug

[night cloak]

@AdiTya💚
About the event not opening error
Here's the screen shot and if it try to open it nothing happnes sometimes it gives the me the message that download event please wait but whatever I do it doesn't open

[glass belfry]

@woeful lily do you use wifi and is your ISP Hathway ?

[woeful lily]

WiFi and no, I use Airtel

[glass belfry]

@woeful lily thank god , use see the only people having this issue are always Hathway users so i thought they have blocked the voice channels

[deft nebula]

THe game has un real colours

[woeful lily]

@glass belfry
It sprung up out of nowhere. I guess there must be some issue on the backend.

[glass belfry]

@woeful lily but with your info i have full faith its just a glitch a "big " glitch by PUBGMs end

[woeful lily]

I hope so, glad to know I’m not alone ahaha

[glass belfry]

@woeful lily ohh no no my boy i am having this issue from past month

[hollow ledge]

Hi my account have been stole i have an expensive account and I linked it with Twitter some body has stole it any help? Please

[night cloak]

Here is me trying to open the new event@AdiTya💚

The above video

[deft nebula]

i need a solve

[glass belfry]

And all they have said is it will get fixed in the next update and guess what it wasn't fixed and i am complaining then they r saying stop spaming , i can just laugh at them 😂

@woeful lily can i ask since when r u having this issue ?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @hollow ledge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

And all they have said is it will get fixed in the next update and guess what it wasn't fixed and i am complaining then they r saying stop spaming , i can just laugh at them 😂
@glass belfry they say this in every update 😂😂

[glass belfry]

And can you please provide some detail about that issue@woeful lily

[elfin canopy]

@night cloak Did you try performing a routine repair?

[late summit]

Why has not the problem been solved yet?

[woeful lily]

@glass belfry
Started a day back.
Friends couldn’t hear me and I couldn’t hear them. I decided to re-install but it’s didn’t fix the issue.

The mic basically refused to switch on in the lobby. I get the message “please wait” and it still remains dark.

Similarly for the speaker but that thankfully can be fixed by restarting. Can’t imagine playing the game without sound.

So far, the audio path for voice chat isn’t working. It’s not an issue with my phone either as I can play other multiplayer games with relative ease

@night cloak
This is the video evidence of the issue

[glass belfry]

@woeful lily same issue my teammates can't hear me nor i can hear them but it's kida permanent for me

I haven't hurd a single soul from past month

@woeful lily how are u able to fix the issue and when u go into any kind of match (tdm, classic ) does that show you a mike sign when you speak ( cause whn it was normal it used to show a mic sign when someones is speaking )

[torpid magnet]

Im forever stuck on DOWNLOADING RESOURCES , been downloading for almost am hour, any recommendations?

[vivid merlin]

repair the client. @torpid magnet

[toxic glade]

Tf my ping 50ms still loading

And pop up this notice

[woeful lily]

@glass belfry
No clue, but the mic isn’t responsive for my teammate. It just shows up like a placeholder but it’s not functional.

[torpid magnet]

@vivid merlin i need to get to repair client first , but it stuck on the very starting screen

[vivid merlin]

@torpid magnet try to clear cache and uninstall it. then reinstall it.

[glass belfry]

@woeful lily no i talking about when u r in a match in the top right it shows you your teammates health and all and it also shows you an mike symbol when anyone is talking but you see that symbol doesn't come in my matches that means my voice isn't going from my phone .

[glass belfry]

@raw edge u flexing or something ?

[raw edge]

Title

😭

[torpid magnet]

Stuck here

[glass belfry]

Its downloding your game files

Nearly around 1.7gb

Its gonna take time

[torpid magnet]

Umm for more than 1hour

But i updated on playstore

Still downloads?

[late summit]

Why has not the problem been solved yet?

[glass belfry]

If you wanna se your progress go into file manager > android > obb > Tencent

@torpid magnet what was the size of your update ?

[stiff ginkgo]

@torpid magnet did you get the apk from web or your frnd?

[torpid magnet]

I updated in play store

1.7 gb

[stiff ginkgo]

Then this shouldn't happen dude

[cloud rain]

When is pubg erangle 2.0 is coming plz help

[upper sedge]

@cloud rain never

[torpid magnet]

@glass belfry it is 733 mb in obb section

[glass belfry]

@torpid magnet it should be around 1.7 gb

[torpid magnet]

My internet sucks tho 😭 @night cloak

[cloud rain]

When is pubg erangle 2.0 is comming

[glass belfry]

After 2 min you if check it would have downloaded some more than 733mb @torpid magnet

@cloud rain don't ask them for that let them fix these simple glitches first

[cloud rain]

@cloud rain don't ask them for that let them fix these simple glitches firstmm
@glass belfry

Anyone can send me pubg Chinese version link in dm

[torpid magnet]

@glass belfry seems like it is still downloading, now 762 thanks for the response bro

[glass belfry]

@cloud rain its been a month and they haven't fixed the goddam voice glitch

[pearl flame]

many people ask from me that using vpn in pakistan is recommended?any one answer me.

[glass belfry]

@torpid magnet thank-you , i m not a mod but love to help you 🙂

[cloud rain]

No anyone can send mepubg Chinese version link plz in dm

[night cloak]

@cloud rain don't spam and for that Google it

[crisp turret]

@cloud rain team is still hard at work on the upcoming Erangel 2.0 revamp. Keep your eyes in #news for future updates

[night cloak]

@pearl flame VPN is not recommended

@night cloak still nope,

[polar marsh]

@night anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glass belfry]

@night cloak ohh welcome mod , guess what i just helped a guy on solving an issue 😏 now whose better

[left drum]

what is this behaviour

[pearl flame]

@night cloak thanks bro

[night cloak]

@left drum restart the game and your router

[raw edge]

@left drum what is your country

[left drum]

@raw edge indja

[night cloak]

@glass belfry this ain't a competition.

[left drum]

@night cloak im on internet

@night cloak 😂

[raw edge]

@left drum restart bro

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[lime epoch]

Before the update I had all graphic settings HDR ULTRA and SMOOTH EXTREME but now its limited to SMOOTH HIGH and HDR HIGH

[night cloak]

@lime epoch #old

[stiff ginkgo]

@lime epoch m30?

[glass belfry]

@night cloak can you tell me one giy you have helped today ? I m on this discord complaining from last month but my issue haven't been solved 😞

[lime epoch]

@stiff ginkgo A50

[night cloak]

Use a mobile data for a temporary fix @glass belfry

[left drum]

i have more than 150 friends but it's shwoing only 9 friends

[glass belfry]

ohh so you know something about that bug nice to hear you 🙂 @night cloak

[night cloak]

@left drum your in-game ID

[amber knoll]

I can't speak in lobby / in game
nobody can hear me and when i'm trying to enable microphone I see inscription "please wait"
how to fix it?

[chilly grove]

Hi

[left drum]

@night cloak 5116000251

[polar marsh]

@chilly grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glass belfry]

@amber knoll in line please i m waiting for the answer since a month

[hard cypress]

From afternoon i asking about this issue @night cloak

[left drum]

@night cloak and when i enter in game and comeback then it shows right numbrrs

[hard cypress]

Dont delete my msg

[night cloak]

@hard cypress none of the mods said that

[humble jolt]

help

[hard cypress]

@night cloak want proof?

[night cloak]

@humble jolt update to the latest OS

@hard cypress yes

[fair anchor]

@night cloak there is rendering bug after this update. how to fic it?

[humble jolt]

my software is updated

[night cloak]

@fair anchor do a routine repair and clear the app cache

[hard cypress]

Scroll up and see who says

[humble jolt]

mayve because i send from android 9 to android 8 device?

[night cloak]

@hard cypress DM me the screenshot

[earnest moth]

Where can U find the team-up platform?

[left drum]

@night cloak how to resolve my problem?

[night cloak]

@left drum and your region

[dire crystal]

Hello, after I updated the game it started to lag a lot I am using redmi note 6 pro

[left drum]

@night cloak india

[night cloak]

@left drum it will be fixing soon in the next patch

[humble jolt]

latest os = latest system update ???

[night cloak]

@humble jolt yes

[normal fulcrum]

mayve because i send from android 9 to android 8 device?
@humble jolt Try downloading the game from Play Store or the official Pubg Mobile site

[earnest moth]

Where can I find the team-up platform?

[stiff ginkgo]

@dire crystal sd 636 smooth + medium fps what else do you expect 😴

[dull root]

@night cloak please tell about the graphic glitch

[left drum]

@night cloak when is next patch?

[storm flume]

We currently do not have a specific release date for the upcoming update, @left drum. Once we do, we will publish further information in #news.

[normal fulcrum]

@dull root Explain

[glass belfry]

@normal fulcrum hey how to be a mod ?

[dire crystal]

@stiff ginkgo hmm. I guess

Too greedy

[storm flume]

Please refer to subpoint 6.3 in #faq for further information, @glass belfry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[earnest moth]

@normal fulcrum Where can I find the team-up platform?

[dull root]

Graphics are dropped ingame
I used to play 60 fps but now it allows me only to play on 40 fps since the update @normal fulcrum

[abstract meteor]

the ping is high

[wraith brook]

@dull root Samsung ?

[dull root]

Yes

[left drum]

4 friends are online from 124@left drum and it's not showing anyone online @tight patrol i hope now you understand

[stiff ginkgo]

@abstract meteor check background downloads

[wraith brook]

@dull root From what I have observed that the Helio P processors and the Samsung exynos processors are having a issue of lower graphics settings than earlier . I don't it is a bug or what but devices other than them are all OK

[normal fulcrum]

@dull root Do you have a screenshot of old frame rate options?