#questions

1 messages · Page 885 of 1

cold socket
olive isle
#

@desert plaza but pubg mobile fixed the issue

craggy blade
#

@cold socket it's downloading according to real time speed.

cold socket
hard cypress
#

@desert plaza before update i getting ultra frame rate after update ultra frame rate gone i using vivo s1 and i not using any gfx tool

storm flumeBOT
#

Use of unauthorized third-party software or methods, @hard cypress, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

austere reef
#

@mossy charm your device
@night cloak Hey wallee

#

No apps are showing in the fb section

desert plaza
#

Upload and download speed differ from each other. Download speed may be a lot slower with bigger files.

mild dove
#

Can you do warmup missions in unranked classic on for example europe to obtain tier ratings in which server we have the highest rank?(edited)

night cloak
#

@austere reef you may need to contact the facebook then

#

After update screen touch response is really slow

vocal dawn
#

After update screen touch response is really slow
@night cloak yes bro I am also facing this

austere reef
#

@austere reef you may need to contact the facebook then
@night cloak I don't know about that please help me

desert plaza
#

@desert plaza before update i getting ultra frame rate after update ultra frame rate gone i using vivo s1 and i not using any gfx tool
@hard cypress Try doing a routine repair or refer to 4.8 and 4.9 in #faq

craggy blade
#

@mild dove You can't obtain tier rating in unranked

mossy charm
#

Ultra and Extreme frame rate option is not showing after the update. What to do?

mild dove
#

For the next season? @craggy blade

craggy blade
#

@mild dove Can you understand the meaning of word Unranked?

night cloak
#

If you are on Exynos device, it has been removed, @mossy charm.

austere reef
#

Anyone has idea how to contact fb regarding fb

night cloak
#

After update screen touch response is really slow
Plz fix this

peak valley
#

On the occasion of the new update, did you find a solution for happy hackers and the game, or will they live in safety between us?

storm willow
#

@austere reef #faq 2.8

mild dove
#

Umm ok sorry was misunderstanding. 😔 @craggy blade

night cloak
#

@night cloak Could you share a screen recording?

left drum
#

I'm unable to see my friend list

mossy charm
#

If you are on Exynos device, it has been removed, @mossy charm.
@night cloak why😭 😭

hard cypress
#

@desert plaza i did repaired all methods also reinstall game

night cloak
#

@mossy charm Feel free to share your feedback in #old.

desert plaza
#

As said it has been removed from devices using Exynos.

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@hard cypress

hard cypress
#

My have mediatek

lavish bloom
#

How can I unlink my social account from PUBGM account ? 🤔 it doesn’t show unlink option. 😭

left drum
#

after update it's not showing my online friends ingame

desert plaza
#

@lavish bloom the unlinking feature is being optimized and is currently unavailable.

vocal dawn
#

😑can anyone answer me for my question?

“hey I have a question is there any bug or issues are there in game which make screen touch issues or else it is my phone problem”

stable sorrel
#

Can I update my not from play store coz in play store it is showing 1.79 gb update and in my game center it is showing 636 mb

desert plaza
#

@vocal dawn Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).

hard cypress
#

@desert plaza bro my mobile have mediatek not exynos what about this

lavish bloom
#

@desert plaza thanks bro for the update. Is any idea when will come unlink option ?

vocal dawn
#

@desert plaza ok

night cloak
#

🤔 Updating for Google play store is recommended coz it's safe rest it's ur wish @stable sorrel

desert plaza
#

@desert plaza thanks bro for the update. Is any idea when will come unlink option ?
@lavish bloom There’s no specific date but we know it will be available soon.

lavish bloom
#

@desert plaza Ok thanks bro

night cloak
#

P90 and MK12 to cheer park?

limpid hollow
#

Um hi

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @limpid hollow. Remember to read through #faq before asking questions in the support channels.

limpid hollow
#

When I try to update pubg to the latest version its stuck at 100%

buoyant ginkgo
#

any admin

night cloak
#

@left drum can you post a screenshot about that in #old with details such as region, device, network,in-game numeric user identification

limpid hollow
night cloak
#

@limpid hollow make sure you do have enough storage

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @buoyant ginkgo. Remember to read through #faq before asking questions in the support channels.

ancient kestrel
#

How to stop automatic download on 4g network? On latest version

plush spruce
desert plaza
#

Did you download it from a website or the App Store?

abstract nexus
native shore
#

update not aviable yet in emulator?can i get link to push the update?

storm flumeBOT
night cloak
#

@abstract nexus it will install the whole game (1.8gb)

plush spruce
faint steppe
#

@night cloak why it's showing 0.98 GB??

limpid hollow
#

;-;

neat quartz
balmy olive
#

Settings>Graphics>non-screen standard values .. can't set zero .. please fix this .My control buttons are overlapped automatically

pure raft
#

New update new glitch. Why pubg

night cloak
#

@plush spruce from where did you installed the game

storm flumeBOT
#

Hello, @pure raft!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

plush spruce
#

@night cloak Google Play Store

night cloak
#

@faint steppe thats the update size

soft cedar
#

Any news about Korea version update ?

topaz grove
#

When will update come on pubg mobile Korean version?

night cloak
#

@plush spruce check if the app storage permission is given

faint steppe
#

@night cloak And on my other device update size is 1.8GB why??

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

@topaz grove , @soft cedar ^^

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@night cloakhelp

pure raft
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Why can’t we just have smooth gameplay whyyyyyyyy

plush spruce
#

@night cloak it is

soft cedar
#

We provide support only for the global English version of PUBG MOBILE here.
@storm flume noted thank you

ancient kestrel
#

How to stop automatic download of resources pack on 4g network on latest version?

faint steppe
#

@pure raft Buy iphone 11

night cloak
#

@night cloak can you provide the details of your region, device, network, numeric user identification in #old

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@ancient kestrel in game settings > downloads > check the tick mark and turn it off

pure raft
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@pure raft Buy iphone 11
@faint steppe I’m using iPhone 11 bro

night cloak
#

@faint steppe depends on devices

ancient kestrel
#

@night cloak its not there in new version
That's what i am asking

faint steppe
#

@night cloak Same device but different update size Ummm

pure raft
#

I just bought it last week. I change from X to 11 same thing. Bugggg. When you die in livik screen turn black and lagggg in livik

soft cedar
#

@here any one facing issue with resource download pack ?

cunning current
#

anyone know when will unlink account option come

craggy blade
#

@cunning current soon

wooden ore
#

Does anyone know fix for notch screen bug? It everytime forces the game into notched display despite of putting it to 0 everytime

night cloak
#

@pure raft please do provide a screen recording of that bug in #old

faint steppe
#

@pure raft Hahaha Iphone 11 lags?? Are u sure

solemn arrow
#

@night cloak I have wifi downloading speed 40mbps/sec and still pubg showing 5hrs time help in play Store

night cloak
#

After update the screen touch response is really slow

pure raft
#

@pure raft please do provide a screen recording of that bug in #old
@night cloak I will when next I enter the game.

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@pure raft Hahaha Iphone 11 lags?? Are u sure
@faint steppe I don’t lag in other maps dude. Just this livik new map bro

night cloak
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@solemn arrow its a network issue,try restarting your router and check that

cunning current
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@craggy blade in this week will it come?

past hearth
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Why does the game not support extreme fps i.e 60 fps on Snapdragon 730G device?

hard cypress
#

My game framerates gone before update its have its ruining my gameplay

craggy blade
#

@cunning current no exact date.

faint steppe
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@pure raft that map is in beta and They have mentioned that they will keep updating it

wooden ore
#

Does anyone know fix for notch screen bug? It everytime forces the game into notched display despite of putting it to 0 everytime
Anyone please?

night cloak
#

After update the screen touch response is really slow
This issue is serious

#

@wooden ore try doing a routine repair and set that value to 1

craggy blade
#

@past hearth The better the processor the better fps you get.

pure raft
#

@pure raft that map is in beta and They have mentioned that they will keep updating it
@faint steppe loll ok.

wooden ore
#

@wooden ore try doing a routine repair and set that value to 1
@night cloak okay I'll try that

cunning current
#

@craggy blade thanks for the reply man

night cloak
#

@night cloak #old with a screen recording

craggy blade
#

Welcome :)

round mist
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@night cloak can we play on 0.18 version till 21st july

night cloak
#

yes you can

autumn mist
#

How to update game on gameloop ??

faint steppe
#

@autumn mist not available

past hearth
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@craggy blade Snapdragon 730G is a genuine gaming processor still the max fps that pubg mobile provides is 40 fps....even low end devices support 40 fps...so what's the point on having 730G?

pure raft
#

And mic glitch seem not to be fixed yet with what I’m seeing from@people’s complain although haven’t play with my friends yet to confirm this

exotic cedar
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Why do frame rate is limited to HIGH in this update? earlier i was playing om extreme and now its only upto highh

craggy blade
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@past hearth It's not.

stuck orchid
#

Hey guys

hard cypress
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@exotic cedar same issue

stuck orchid
#

Problem still not fixed

pure raft
#

Why do frame rate is limited to HIGH in this update? earlier i was playing om extreme and now its only upto highh
@exotic cedar optimized time best frame rate for your device I guess

round mist
#

Suppose I reached conquerer without updating . Then can i get s14 conquerer frame? @night cloak

stuck orchid
#

Hello?

faint steppe
#

@round mist No You can't reach U have to update to play next season

exotic cedar
#

@exotic cedar optimized time best frame rate for your device I guess
@pure raft but earlier it was extreme and now optimize tto be even lower?

stuck orchid
#

Can anyone help pls

faint steppe
#

S14 content will not be available in the older update @round mist

stuck orchid
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @stuck orchid. Remember to read through #faq before asking questions in the support channels.

hard cypress
#

😆 what a answer lol

night cloak
#

@stuck orchid translation

stuck orchid
#

Ok

hard cypress
#

Optmized to low down max fps to low

night cloak
#

@round mist No you need to update the game for that

stuck orchid
#

An error in the system has occurred failed to log in

night cloak
#

@stuck orchid login method

tired fractal
#

where is gun game mode?

stuck orchid
#

Game Center

white hollow
#

My screen UI doesnt wanna stay on normal screen, it Always goes back to notched

round mist
#

@faint steppe and if i updated after reaching Ace then my stats will resume or reset? @night cloak

agile canopy
#

@empty forge Dm advertising what to do?

craggy blade
#

@tired fractal It wasn't added.

wooden ore
#

How to do routine repair,I clicked on it on loading screen but before I could do it, it went to main lobby

night cloak
#

@past hearth It is always not the CPU. For seamless 60 fps gameplay, you need a graphics chip that is Adreno 630 or equivalent. The 730G might have a faster clock speed in terms of CPU but it lacks power in GPU section.

stuck orchid
#

I really can’t lose this account

night cloak
#

@round mist will remain same

tired fractal
#

rip, alright it was in beta tho

faint steppe
#

@round mist You will not be able to playe s14 without updating your game

stuck orchid
#

Hello?

craggy blade
#

@tired fractal Did you read the patch

exotic cedar
#

@sand path why frame rate is dropped for midrange devices, earlier it was extreme and now its only upto high?

sand path
#

Device name?

tired fractal
#

not yet @craggy blade i just woke up and checked the game

hard cypress
#

@night cloak what about in my issue sir

faint steppe
#

@wooden ore log out and then

exotic cedar
#

@sand path galaxy A50

wooden ore
#

@wooden ore log out and then
@faint steppe ok thanks

stuck orchid
#

Is there any way I can fix my issue

agile canopy
#

They dm advertising

stuck orchid
#

They told me pubg would fix it today

agile canopy
stuck orchid
#

Still can’t log in

craggy blade
#

@agile canopy use #discord and provide screenshot

night cloak
#

hey update is spam. why Its Says this beta Version does not represent the final quality.

sand path
#

@exotic cedar it is intentional. For the safety of your device.

agile canopy
#

Oke they get warn?

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ight

craggy blade
#

@night cloak Because all features from beta may not come in the global.

pulsar sorrel
#

Yooooo why tffff is my game shaking

exotic cedar
#

@exotic cedar it is intentional. For the safety of your device.
@sand path gor the safety from what and which means now have to play with lower framerate?

white hollow
#

This UI is so annoying, why it doesnt wanna stay at 0 iz Always jumps back to 150

stuck orchid
#

Hey can anyone pls help me

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My account might b lost

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I put money into it

brisk knot
#

Game force stop? After update? Any solution

stuck orchid
#

They told me it would b. Fixed 2day

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Nothing

faint steppe
#

@stuck orchid Reinstalling may help Not Sure

stuck orchid
#

Tried it already

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Everything seems to b fine otherwise

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My account is intact

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But it doesn’t let me log in

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Has anyone had this problem and so how to fix it

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I’m logged in with Game Center

fair shale
#

Why PMCO registration site is not working?

night cloak
#

@craggy blade i say I updated the Game. and after the update My PUBG MOBILE says This Beta Version does Not Represent the final Quality.

Updated on Playstore. Size 0.93GB

faint steppe
#

Youtube*

craggy blade
barren belfry
#

PUBGM KR version says it has been removed by the developer from appstore when i try to update it.

faint steppe
#

@night cloak My update size is 1.8GB

exotic cedar
#

@sand path safety from what? And because of that now i need to play with lower frame rate? is there anything i can do to get extreme frame rate?

cloud cargo
#

account unlink features are available in the new update?

craggy blade
#

@cloud cargo No

fair shale
#

#pmco why PMCO registration site is not working?

stuck orchid
#

So there’s no way o can get help

faint steppe
stuck orchid
#

?

viral ocean
#

@exotic cedar safety to prevent heating your phone too much

craggy blade
#

@fair shale try with a VPN and I said ask this in #pmco

exotic cedar
#

@exotic cedar safety from heating your phone too much
@viral ocean it was not heating anyway

stuck orchid
#

So no one is gonna try to help?

night cloak
#

@cloud cargo unlink is being optimised it will be back soon..

faint steppe
#

@exotic cedar That is not happening to you only it's for all the user's

viral ocean
#

Maybe you just dont feel it

stuck orchid
#

Ok then my account might b lost

faint steppe
#

So no one is gonna try to help?
@stuck orchid I don't know about it only mods or admin can

stuck orchid
#

That sucks

pulsar sorrel
#

I can’t touch my screen and this game starts to shake. I’m sooo mad. No does it but Pubg Right after the update

brisk knot
#

Any admin there?

night cloak
pulsar sorrel
#

Look how it looks like I’m using about but Bcs if the fact that my screen is sooo weird

faint steppe
#

@brisk knot Not right now

brisk knot
#

I need solution for auto force stop

stuck orchid
#

When I talked to them yesterday they promised me I t would be fixed 2day @faint steppe

brisk knot
#

After update I can't even stand in my lobby

stuck orchid
#

I’ll comeback later then

brisk knot
#

Game automatically getting close

pulsar sorrel
#

I need answers

craggy blade
#

@brisk knot your device?

night cloak
#

@pulsar sorrel i am also facing the same issue

faint steppe
#

@stuck orchid This update also come with many bugs i am sure they will push another update for it wait

brisk knot
#

Realme 3 pro 6 gb ram

#

Surely it's pubg new glitch F

faint steppe
pulsar sorrel
#

@pulsar sorrel i am also facing the same issue
@night cloak I thought it’s my phone. I though it’s literally broken

faint steppe
#

@night cloak the Livik map is in beta

stuck orchid
#

@faint steppe note that this was from b4 this season told me it would b fixed to day still the same

night cloak
#

@faint steppe So Why We Did not Get the Original Version?? In Global Update??

faint steppe
#

@stuck orchid Umm

night cloak
#

@stuck orchid it might be a problem with your account

faint steppe
#

@night cloak Because it's in beta

stuck orchid
#

Might b but my account in Game Center is ok

night cloak
#

@faint steppe i am not using Beta 😫

wraith brook
#

Why THE HELL update for me is 2.0 GB ????

night cloak
#

Its my Global Account.

faint steppe
#

@night cloak The Global update have the beta version they are working on it

night cloak
#

@night cloak only livik map is in beta atm

faint steppe
#

@wraith brook Which device?

stuck orchid
#

Anyone from here knows how to download pubg kr version, if not in Korea?

tired fractal
#

is it safe to use cloudflares dns with pubgm?

stuck orchid
#

Ok no probs

faint steppe
#

@stuck orchid Download TapTap Application and u can search in it for Kr version

pure raft
#

Anyone from here knows how to download pubg kr version, if not in Korea?
@stuck orchid google search it

stuck orchid
#

Ok

wraith brook
#

@faint steppe Realme narzo 10

night cloak
#

@wraith brook clear the cache of playstore and see

#

ok. now i understand. well It this is the final 0.19.0 global update?
Because The Update Has Lots of Issues.
In game friends are not showing
Missions are not Showing
Livik Map has lots of Lag.
Game A Bit Slow Run.
Touch Sensitivity Issue.
Etc. Etc.@faint steppe

faint steppe
#

@wraith brook i have 2 same device but i received 2 different update size idk why 🤣

wraith brook
#

@night cloak My device is new bro . How can there be cache

feral knoll
#

@stuck orchid ios or android?

tired fractal
#

is it safe to use cloudflares dns with pubgm?

night cloak
#

@wraith brook play store has cache just clear it once

stuck orchid
#

iOS

hard cypress
#

😭😭 they removed fps

timber dust
#

@faint steppe cause one of your device supports injection update and other don't

faint steppe
#

@night cloak I think Before s14 we will receive 1 more update

feral knoll
#

@stuck orchid you need to change your apple id region no other ways

craggy blade
#

@wraith brook Different devices get different size of update

faint steppe
#

@timber dust But both device are of same company and same model same specs..

stuck orchid
#

But then I can’t have my pubgm global account

feral knoll
#

@stuck orchid you can change region at anytime

timber dust
#

@faint steppe device?

stuck orchid
#

Ok

faint steppe
#

@timber dust Redmi note 7

night cloak
#

@faint steppe ok. Thanks. This game needs Some Full Fresh Update. This 0.93GB Android Update is Worst update Ever.

More Problems.

timber dust
#

@faint steppe probably glitch

exotic cedar
#

i got update of 1.99 GB dude

faint steppe
#

@night cloak The new update always come up with bugs instead of fixing them 🤣 I can't wait for Erangle 2.0 Bugs

heavy vortex
#

@exotic cedar it's for all

weak ridge
#

Y new update has a bug in friend list??

craggy blade
#

@exotic cedar Different devices get different size of update.

faint steppe
#

@timber dust which 1 should i download the 0.93 or 1.9GB ?

exotic cedar
#

some guys says they got update of 0.98 gb

craggy blade
#

@exotic cedar it's the update size

pure raft
#

Depends on your device

heavy vortex
#

it's a total of 2 gb update.. some get 0.93 in their app store or play store and some get 1.99gb..remaining you get in game

faint steppe
#

@exotic cedar It's downloading the full game again

night cloak
#

@faint steppe 0.93 is the actual size but it may differ from device to device

pure raft
#

Some devices update files on 0.19 to patch 0.18 while some downloads completely

timber dust
#

@faint steppe doesn't matter you have to download additional resources ingame in small size update

weak ridge
#

Yes @faint steppe play store 0.93
Galaxy store 1.9
App store 1.9

faint steppe
#

Ohh got it

pure raft
#

Yes @faint steppe play store 0.93
Galaxy store 1.9
App store 1.9
@weak ridge App Store I used 2.1gb bro

wraith brook
#

Can I pause play store update ?

faint steppe
#

@wraith brook turn of your internet

weak ridge
#

@wraith brook yep

cloud cargo
#

@cloud cargo unlink is being optimised it will be back soon..
@night cloak I have heard from the previous version that it will come very soon. But when will it come?

wraith brook
#

I don't want so brilliant ideas

night cloak
#

@cloud cargo maybe 0.20.0

weak ridge
#

@pure raft think so it depends

topaz fiber
#

After update

hard oxide
#

It won't download

night cloak
#

@topaz fiber its because of exynos

#

@hard oxide reset your internet

pure raft
#

I used to get 60 fps in my samsung a50 but now I'm getting 30 fps
@topaz fiber all exynos users making this complaining

hard oxide
#

@night cloak I use data

night cloak
#

@hard oxide on and off flight mode

topaz fiber
#

Ikr ,so when will it be resolved?@pure raft

faint steppe
#

Will this happen to Snapdragon too?

hard oxide
#

@night cloak done

faint steppe
#

The FPS problem

night cloak
#

@faint steppe No. Snapdragon is powerfull than Exynos

craggy blade
#

Snapdragon is strong enough

lime delta
weak ridge
#

@hard oxide I had the same issue in my play store but when I try in galaxy store it was downloaded
In apple no issues directly downloaded

pure raft
#

Ikr ,so when will it be resolved?@pure raft
@topaz fiber only pubg admins can say when. But I think they optimize the game graphics base on each device

night cloak
#

@night cloak for discussion please move to #chat

pure raft
#

Don’t be surprised that what you guys will have to play on

faint steppe
#

@night cloak Oh yeah

hard oxide
#

@weak ridge ye but what should I do

pure raft
#

They don’t want people to complain about lag or rendering so they gave each device limit to their FPS I think

weak ridge
#

@hard oxide if u r using android. U can try on galaxy store

hard oxide
#

Lemme see

topaz fiber
#

Where can I talk to admins?

faint steppe
#

@topaz fiber Here only

weak ridge
#

@topaz fiber nope it's a general issue

tired fractal
#

where is patchnotes?

topaz fiber
#

Ok....

craggy blade
weak ridge
#

So it will fix soon as soon possible

tired fractal
#

thanks

craggy blade
#

Welcome :)

lusty pine
#

Is there any discord for pubg Mobile kr

desert pewter
#

My friend list is glitched I cant see all my friends online.

weak ridge
hard cypress
#

@pure raft im not exynos user I got ultra fps and its gone

agile canopy
#

why ping everyone

#

Bruh

pure raft
#

@pure raft im not exynos user I got ultra fps and its gone
@hard cypress there should be a patch soon maybe all this will be fixed

night cloak
tired fractal
#

will livik stay in the game or will it be removed after some time?

craggy blade
#

@night cloak I think you can't.

agile canopy
#

Maybe its the bew map

craggy blade
#

@tired fractal No news on that.

night cloak
#

Oh ffs

tired fractal
#

alright

agile canopy
#

Maybe its livik map downloading

night cloak
#

My friend wasn't forced to do it @craggy blade

rancid summit
#

Why my graphics are degraded form smooth extreme to smooth high?

night cloak
#

Can some mod help me out here

craggy blade
#

@rancid summit Which device?

agile canopy
#

@rancid summit Your device dont support it anymore

rancid summit
#

A50

agile canopy
#

Ye exynos

#

under powered dude

desert pewter
#

My friend list is glitched I cant see all my friends online.How to fix that

craggy blade
#

They did this to exynos processors @rancid summit

agile canopy
#

My friend list is glitched I cant see all my friends online.How to fix that
@desert pewter restart it

exotic cedar
#

exynos time to leave pubg

rancid summit
#

Then update is worse

agile canopy
#

@rancid summit if you want to run high there will be mega framedrops

pure raft
#

They did this to exynos processors @rancid summit
@craggy blade and most Samsung A series😂

agile canopy
#

Then update is worse
@rancid summit no u

night cloak
#

I really think helping is mod's job , this is annoying , can someone who knows stuff help?

timber dust
#

@night cloak it clearly says update your emulator

night cloak
#

My id=5132488695
My ign=Alpha¤legend

#

Pubgm support is so bad , smaller game mods actually help their people and look at this

weak ridge
#

@night cloak @spring void I hope he can clear your issue

night cloak
#

They are not even looking here

fluid blaze
#

i cannot update my game.. .can someone help me through

night cloak
#

that mute role lol .. it's funny how @night cloak just needs to update the game but he got auto muted

pure raft
#

i cannot update my game.. .can someone help me through
@fluid blaze what error are you getting!?

night cloak
#

Don't expect any help , they hardly help , and their usual response is , take help from the community @fluid blaze

fluid blaze
#

no updates available in gzmeloop

#

gameloop*

weak ridge
#

@night cloak Nope PUMGM service is the best . May be everyone busy at the new issues. So don't take immediate decisions please!

rose hollow
#

I need help!!!

pure raft
#

Oh emulator. Kindly go to emulator channel for your report

silver jackal
#

The game is crashing constantly on the loading screen after I have updated it does anyone have a solution???

polar marshBOT
#

@safe cloud:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

No , I have asked stuff earlier and hardly got some help , I had to fix it myself @weak ridge

craggy blade
#

@fluid blaze the update will be up in-between 48 hours (max.) after the global release of the update

median garden
#

This Update Is Saying 0.93 Gb And Downloading Going Above It

rose hollow
#

@silver jackal i cant play too after updating

silver jackal
#

Yeah it is crashing upon loading screen @rose hollow

rose hollow
#

yes

fluid blaze
#

ahh thank you for the information

silver jackal
#

Anyone here who can fix this??

craggy blade
#

Welcome :)

spring void
#

@night cloak what is the issue?

night cloak
#

Nevermind

#

Some other mod helped

rose hollow
#

@spring void why is game crashing after updating?

visual arch
#

I have been having the mic and speaker issue. No one is able to listen to my voice and I am not able to hear anyones voice. I am not able to download the resource pack. It's really irritating.

dawn nacelle
#

<@&481161015728406538> I need help

visual arch
#

Can anyone help me with that

torn shale
#

i am a hacker

#

see you all in game

spring void
#

@rose hollow try a repair.

agile canopy
#

I have been having the mic and speaker issue. No one is able to listen to my voice and I am not able to hear anyones voice. I am not able to download the resource pack. It's really irritating.
@visual arch Please wait for a patch and mods will respond to your message and try using Discord vc. Thank you

dawn nacelle
#

GxKiller#5710 ig name????

#

@torn shale ig name

rose hollow
#

I wont let me in loading screen of game

dawn nacelle
#

@spring void I need a help

weary jasper
#

can someone help me report this ACC 5529967881 for Kill Teamates using Bomb
Id : 5529967881
Name :CupuExtreme

lunar pier
night cloak
#

@dawn nacelle state the issue

agile canopy
#

can someone help me report this ACC 5529967881 for Kill Teamates using Bomb
Id : 5529967881
Name :CupuExtreme
@weary jasper If you already reported they cant move from that match and their merit will be lowered Thank you

dawn nacelle
#

@night cloak when will I get update for Taiwan version

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

agile canopy
#

@night cloak can I volunteer?

hollow echo
#

Did they downgrade the frame rate for some devices ?
My friend used to get extreme but now he can only play on high !!

night cloak
#

@dawn nacelle do not use the moderator mention unless it is an emergency. next time will be a mute.

agile canopy
#

Did they downgrade the frame rate for some devices ?
My friend used to get extreme but now he can only play on high !!
@hollow echo Is it samsung one?

hollow echo
#

@agile canopy yeah

dawn nacelle
#

@night cloak WHEN WILL GET UPDATE FOR TAIWAN VERSION

torn shale
#

@dawn nacelle never

agile canopy
#

Alright thanks

#

@night cloak WHEN WILL GET UPDATE FOR TAIWAN VERSION
@dawn nacelle We only support for global version as said earlier

dawn nacelle
#

@torn shale why

brisk knot
#

How to get fix crash 😑😑😑😑

night cloak
#

they do have removed few graphics option for Exynos series, feel free to give a feedback in #old @hollow echo

#

@dawn nacelle We provide support only for the global English version of PUBG MOBILE here.

#

@brisk knot what kind of crash

dawn nacelle
#

@night cloak I wannap be moderator

brisk knot
#

Even I can't stay in lobby

#

Auto magically game crash

visual arch
#

We provide support only for the global English version of PUBG MOBILE here.
@storm flume
Yeah well my problem in on global English version of PUBG Mobile

brisk knot
#

After update I'm getting this problem

last fractal
#

Do you guys know if pubg removes inactive accounts after a certain amount of time?

storm flumeBOT
#

Please refer to subpoint #6.3 in #faq for further information, @dawn nacelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@last fractal in a match or..

#

@visual arch whats your issue

exotic cedar
#

Big problem with samsung a50 users
@alpine brook yes bro, they will say preventing from heating issue still device is heating like iro

silver jackal
#

@night cloak after updating the game it is automatically crashing on loading screen can you help

brisk knot
#

@silver jackal same 😑

last fractal
#

No like say for example I don’t login into the game after 2 years will my account still be there?

agile canopy
#

@silver jackal Have you tried restarting it?

narrow escarp
#

any one know
When will rp mission lock?

night cloak
#

@silver jackal try clearing the data, may I know which device you use

#

@narrow escarp 12th

silver jackal
#

Yeah I've restarted it multiple times

karmic trench
#

I updated 1.99gb and after installing thr obb file automatically got deleted👏 👏 👏

silver jackal
#

@night cloak it's redmi note 7 pro

agile canopy
#

Dont ping

night cloak
#

@agile canopy wym by that

#

@karmic trench is there any anti virus installed in your device

karmic trench
#

@night cloak no

agile canopy
#

@agile canopy wym by that
@night cloak I said like dont ping him

silver jackal
#

@night cloak can you help??

karmic trench
#

@night cloak should i uninstall the game and download again?

night cloak
#

@karmic trench try doing that

wraith silo
#

I need help. The new evoground mode is not available to to me

#

Why?

night cloak
#

@silver jackal install from play store and make sure you do have enough memory

#

@agile canopy I'm fine with that

#

@wraith silo which mode

wraith silo
#

@night cloak the new evoground mode which has to come with 0.19.0

silver jackal
#

@night cloak I've installed it from playstore only and for your kind info I'm having 72 gb of free space on my device

spring zephyr
#

@wraith silo You mean the gun-game mode?

night cloak
#

@wraith silo it will be available after July 31st

wraith silo
#

@spring zephyr Yea that one

silver jackal
#

@Wall-E I've installed it from playstore only and for your kind info I'm having 72 gb of free space on my device

spring zephyr
#

July 31st

night cloak
#

@marble tangle no trolling in here

marble tangle
#

Okay

#

this is not troll

wraith silo
#

@wraith silo it will be available after July 31st
@night cloak ohk

vivid relic
#

Why is my fps are droping when i reduce the UI -_

#

Its starts lagging slowly

spring zephyr
#

@marble tangle You are typing random messages here and that is making it difficult for us to answer everyone.

night cloak
#

@silver jackal please do give a feedback about that in #old with details such as region, device, network, numeric user identification

marble tangle
#

Okay sorry

vivid relic
#

Help....

wraith brook
#

I am hoping that update don't get cancelled at 95%

last fractal
#

@night cloak does pubg remove inactive accounts like lets say they dont log in for 2 years will it still be there?

vivid relic
#

The UI things in graphics settings are broken...

#

I start fps drop

spring zephyr
#

@vivid relic Try repairing your game once.

vivid relic
#

How?

agile canopy
#

I start fps drop
@vivid relic what device and in what graphic settings you play in?

#

samsung?

vivid relic
#

@agile canopy samsung a50s, smooth high

brazen shale
#

Mic glitch fixed or not?

vivid relic
#

I went to the UI, and scroll it to rounded corner it start Fps drop

agile canopy
#

Yes the problem is exynos processors are less powered compared to snapdragon ones. High graphics will not be a problem let mods look after this problem. Thank you

vivid relic
#

And then i turn back to notch its still lag

wooden ore
#

My.phone heated after only 2 classic games and 1-2 tdm games
Device: One plus 6

silver jackal
#

@night cloak I've already sent a message there and couldn't send a message again as slow mode is on there for 6 hours seriously😔

vague narwhal
#

I didn't get livik

wraith brook
#

@agile canopy What about Mediatek

agile canopy
#

What device?

wraith brook
#

Realme narzo 10

vivid relic
#

No, when i play, there was no prob, and then i checked to settings to know whats new and its just broke when i scroll the UI down...

agile canopy
#

Its a entry level phone but you wont see a prob when running in medium or little higher

vague narwhal
#

Bro don't ignore me

hard cypress
#

Same question what about mediatek

agile canopy
#

@vague narwhal Whats the problem?

wooden ore
#

@agile canopy i have oneplus 6 and it heated after appx only 1 hr gaming
It didn't used to lag this much before the update

vague narwhal
#

Just tell me when will we get livik

agile canopy
#

Just tell me when will we get livik
@vague narwhal new update?

wraith brook
#

@agile canopy I get smooth ultra

knotty sparrow
#

Hello sir not a solve my problem 0.19.0

agile canopy
#

@agile canopy I get smooth ultra
@wraith brook Nice

spring zephyr
#

@vague narwhal Have you updated?

vague narwhal
#

@agile canopy i updated and didn't get livik

knotty sparrow
#

Login issu

spring zephyr
#

@knotty sparrow Which problem are you referring to?

knotty sparrow
#

Yes

hard cypress
#

@wraith brook i have before ultra its gone now only high

agile canopy
#

go check playstore if the update button is still there @vague narwhal

wraith brook
#

@hard cypress what processor ?

hard cypress
#

Mediatek

agile canopy
#

@knotty sparrow are you a ios user and android?

spring zephyr
#

@knotty sparrow Reinstall the game.

knotty sparrow
#

Android

vague narwhal
#

I got that unranked classic but didn't get livik

wraith brook
#

Which Mediatek ?

vague narwhal
#

I'm going to uninstall and install again

hard cypress
#

👍🏻😆 nice update from BugG

agile canopy
#

Android
@knotty sparrow Did you login with another phone with the same account?

#

👍🏻😆 nice update from BugG
@hard cypress What's the problem?

viscid horizon
hard cypress
#

Whole update is a big problem

knotty sparrow
#

I am trying sir

brazen shale
#

I asked if the mic glitch is fixed or not. Please answer.

marble tangle
#

This bot is broken

#

Can someone fix it?

knotty sparrow
#

No sir

hard cypress
#

@wraith brook helios p65

marble tangle
#

Uh okay

vivid relic
#

I shouldve not scroll the ui down :((((

midnight quarry
#

Before update if was getting the option for extreme frame rate but after the update i m not getting it please someone help me

vivid relic
#

I csnt play now :((((( CmONNNn

hard cypress
#

@midnight quarry what phone?

agile canopy
#

Before update if was getting the option for extreme frame rate but after the update i m not getting it please someone help me
@midnight quarry samsung?

exotic cedar
#

Before update if was getting the option for extreme frame rate but after the update i m not getting it please someone help me
@midnight quarry galaxy A50 right

hard cypress
#

😆

midnight quarry
#

Samsung m30s

glass kelp
#

Guys is there any glitch in fpp match's it's taking a lots of time to start

knotty sparrow
#

Dear sir my fb account is fully disable and hacked but i open Google Paly game but not a open my id bacush logging issu sir plz help

agile canopy
#

The problem is with Samsung is that exynos processors are less powered compared to snapdragon ones

vivid relic
#

:(( what do i do now

midnight quarry
#

But before the update i was getting it

agile canopy
#

@vivid relic Try reinstalling the game

vivid relic
#

@agile canopy ok ill try

agile canopy
#

@midnight quarry Yes Erangle 2.0 is a big update

knotty sparrow
#

Sir how yo unlink my social media accounts in pubg plz

hard cypress
#

😔

knotty sparrow
#

Help

exotic cedar
#

same issue with exnoyes users

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @knotty sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

brittle cove
#

<@&481161015728406538> help me pleas

vivid relic
#

@brittle cove dont tag

spring zephyr
#

@brittle cove What's the issue?

visual arch
#

@visual arch whats your issue
@night cloak
I have been having the mic and speaker issue. No one is able to listen to my voice and I am not able to hear anyones voice. I am not able to download the resource pack. It's really irritating.

brazen shale
#

same

midnight quarry
#

Will the issue of frame rate will get fixed for samsung?

exotic cedar
#

Will the issue of frame rate will get fixed for samsung?
@midnight quarry no

spring zephyr
#

@visual arch Post it in the #old channel with your region, device, your ID and are you using WiFi or Mobile data

viral ocean
#

Its not a bug@midnight quarry

desert pewter
#

My friend list is glitched I cant see all my friends online. AGAIN AND AGAIN EVEN I RESTART IT

spring zephyr
#

@desert pewter Repair your game once.

midnight quarry
#

But before the update it was there

knotty sparrow
#

Sir login issu why not slove

polar marshBOT
#

@brittle cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

visual arch
#

@visual arch Post it in the #old channel with your region, device, your ID and are you using WiFi or Mobile data
@spring zephyr
Did it like 2 days ago. No response

viral ocean
#

@midnight quarry its meant to be like that

spring zephyr
#

@visual arch Can I know your region?

visual arch
#

ASIA

spring zephyr
#

Country?

visual arch
#

India

#

Pune, Maharashtra

wraith brook
#

@midnight quarry Hey bro actually the processors of Samsung phones are not so strong . The graphics setting you are getting now are the legit one to be given to your device . Samsung phones have some kind of tools that make graphics enable even if the processors doesn't allow .

exotic cedar
#

@spring zephyr what about graphics issue for galaxy users? want to solve or not??

agile canopy
#

@midnight quarry Hey bro actually the processors of Samsung phones are not so strong . The graphics setting you are getting now are the legit one to be given to your device . Samsung phones have some kind of tools that make graphics enable even if the processors doesn't allow .
@wraith brook yes

visual arch
#

It's a local wifi

midnight quarry
#

But why I got it before the update?

visual arch
#

@spring zephyr ??

agile canopy
#

@midnight quarry because that time it was ok when running it

wraith brook
#

Major question being asked here about the graphics setting in the Samsung devices . Keep in mind one thing that the EXYNOS processors are not at all made for PUBG . Samsung phones have special game boosting tools that enable higher graphics settings even in low processors . You may earlier be having more higher settings becoz of that tools. Now pubgm reduced the settings .@midnight quarry

knotty sparrow
#

Sir my pubg problem slov ya not slove give me ans sir

spring zephyr
#

@visual arch Post it in #old.

proven scaffold
night cloak
#

@desert pewter can you provide the details of your region, device, network, numeric user identification and a screenshot in #old

#

@exotic cedar It is not a bug. Feel free to use #old for any feedback.

desert pewter
#

Thanks now the glitch is fixed.Have a great day ahead @spring zephyr

midnight quarry
#

That means i will have to play in High famerate only

last fractal
#

Please someone tell me if pubg removes inactive accounts after a certain amount of time, lets say not active for 2 years will it still be there?

midnight quarry
#

Frame*

wraith brook
#

@midnight quarry What's your processor and device ?

agile canopy
#

m30s his

spring void
#

@last fractal it doesn't get removed.

wraith brook
#

That phone deserves upto high only.

desert pewter
#

@night cloak the glitch is fixed for now if that happen again I'll report it thanks😉

visual arch
#

What is Slow mode enabled mean

exotic cedar
#

PUBG making sure that only rich people play PUBG and buy royal pass, if we have lower or mid range device PUBG think we cannot buy royal pass

That means i will have to play in High famerate only
@midnight quarry

midnight quarry
#

@agile canopy You are from official pubgm ?

night cloak
#

@desert pewter 👍

agile canopy
#

No I am just a volunteer, I have a good knowledge on phones

midnight quarry
#

@agile canopy Ok

visual arch
#

Wow

solid coral
#

Hi i have registered to pmco but i haven’t received a message

agile canopy
desert pewter
#

Oops again I cant see my friends online I'll report in #old but what is numeric user identification?

night cloak
#

In game ID

desert pewter
#

Ok

proven scaffold
#

@spring zephyr I'm not able to login via email . I entered email and password correctly but failed to login. Also i did forgot the password but same issue again
@night cloak

night cloak
#

@proven scaffold to change your password try

  • Enter your email
  • Enter a wrong password
  • Use the "Forgot password" > option to reset it.
hard cypress
#

And about my issue

agile canopy
#

@hard cypress what issue?

hard cypress
#

Im a meditek processer and my frame rate down

agile canopy
#

what device?

hard cypress
#

Tell me my mobile samsung?

#

Vivo s1

#

Its have ultra now high

night cloak
#

@hard cypress it is not a bug. feel free to give a feedback in #old

hard cypress
#

What bug?

agile canopy
#

Its not a bug as he said

hard cypress
#

Doing feed back no one listen

hot crest
#

What is this

hard cypress
#

@night cloak read proper my mobile have not exynos processror

night cloak
#

@hard cypress those channels are read by the Tencent staffs

#

same with the MediaTek

agile canopy
#

yes

#

Both are underpowered

night cloak
#

@hot crest new subscription method

hard cypress
#

@night cloak Where you get info about this?

agile canopy
#

He's a staff bruh

hot crest
#

@night cloak can I buy the rp with uc also??

#

Or only this method is Available

fallow token
#

my Livik first game! Killed by a Hacker!

agile canopy
#

You can buy rp with uc too

wraith brook
#

@agile canopy Wait what ?? Mediatek underpowered ?????

agile canopy
#

@agile canopy Wait what ?? Mediatek underpowered ?????
@wraith brook some phones bruh

wraith brook
#

I have Helio G90T

agile canopy
#

Thats powerful and new

wraith brook
#

Hmm

agile canopy
#

What about vivo s1?

wraith brook
#

Helio P65

night cloak
hard cypress
#

Its a powerfull

night cloak
#

@hot crest thats the only method for now

brisk knot
#

How to uninstall this trash game?

night cloak
#

@brisk knot which OS

brisk knot
#

Having high end device and still game crash

wraith brook
#

@brisk knot Go to apps manager -- pubg m --- uninstall
🤣

hard cypress
#

Time to leave this trash game 5gb storage alredy done lags bugs no one can fix make game to 40 gb Then play in Big screen mobiles

brisk knot
#

@lime juniper sir any way to fix game crash even in high end device even I can't stay In lobby for a minute , none of your moderator have any solution regarding this

supple tendon
#

8 UTC and still no update

#

What a shame

wraith brook
#

@supple tendon Device ?

supple tendon
#

Realme 5 pro

wraith brook
#

Hmm... Strange

agile canopy
#

Location?

supple tendon
#

Indonesia

wraith brook
#

Oof

supple tendon
#

RIP

desert pewter
#

I have reported in #old @night cloak 😉thanks for the help buddy😊

exotic cedar
#

Realme 5 pro
@supple tendon clear data and cache for your play store and then look into update section under my apps, there you can find update

agile canopy
#

@supple tendon feel free to post your issue in #old

supple tendon
#

Lemme try then @agile canopy

agile canopy
#

Yes thank you

supple tendon
#

@exotic cedar you know i already done that before for million times but still no update

tall orbit
#

Could anyone help me ?

agile canopy
#

what issue?

wraith brook
#

Issue ?

exotic cedar
#

@exotic cedar you know i already done that before for million times but still no update
@supple tendon uninstall game and then download again sure will get latest patched version

polar marshBOT
#

@static canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure raft
#

@lime juniper sir any way to fix game crash even in high end device even I can't stay In lobby for a minute , none of your moderator have any solution regarding this
@brisk knot I thought u wanted to uninstall the game tho😂😂

tall orbit
#

@agile canopy is it compulsory for today's update to have android 10 or plus

brisk knot
#

@pure raft that moderator don't have solution tho...

supple tendon
#

already reinstall the game but guess what. It still in 0.18 version

night cloak
#

Is weekly report not opening problem fixed?

brisk knot
#

I can fix the crash fix I don't want to mod any files ..

tall orbit
#

Cause i download it on my device with android 10 and sending to android 9 held device there it shows to upgrade my os

exotic cedar
#

already reinstall the game but guess what. It still in 0.18 version
@supple tendon RIP your device and isp then

woeful mauve
#

Devices with 4GB RAM don't have limit frequencies with the lower resolution ?

tall orbit
#

Cause i download it on my device with android 10 and sending to android 9 held device there it shows to upgrade my os
@tall orbit
Anyone help ?

agile canopy
#

Why dont you download in play store?

tall orbit
#

There is some issue on other device so i downloaded it on mine through play store and tried to send it

tender bluff
#

Any one tell me how to get the star frame ??

vivid relic
#

This settings should not be added ... It MaKes MY PHOne LaG PErmaNentLy, Not even In PubG buT in oThEr Games....skjdhdjdjcc

#

Now my phone broke ...

tender bluff
#

Please tell me

tall orbit
#

There is some issue on other device so i downloaded it on mine through play store and tried to send it
@tall orbit @agile canopy

agile canopy
tall orbit
#

So does it require android 10 ?

clear ocean
#

The voice chat is permanently glitched

agile canopy
#

@clear ocean feel free to leave your issue in #old

clear ocean
#

@clear ocean feel free to leave your issue in #old
@agile canopy Did days ago

fierce cairn
#

Why does my game currently only support high frame rate?

agile canopy
#

@fierce cairn Samsung?

fierce cairn
#

Yes

wraith brook
#

@fierce cairn Major question being asked here about the graphics setting in the Samsung devices . Keep in mind one thing that the EXYNOS processors are not at all made for PUBG . Samsung phones have special game boosting tools that enable higher graphics settings even in low processors . You may earlier be having more higher settings becoz of that tools. Now pubgm reduced the settings .

#

@agile canopy Message ready . I am a bot

agile canopy
#

Nice

night cloak
wraith brook
#

Ooof

clear ocean
#

Where i can get this title
@night cloak pubgm gives it on their own you can't ask

rigid valve
#

I was playing 60 frame good

wraith brook
#

@rigid valve Samsung ?

rigid valve
#

Yeah

night cloak
#

@clear ocean ok

clear ocean
#

Why there is no Extreme option !!
@rigid valve samsung devices are trash thats y

wraith brook
#

@rigid valve Major question being asked here about the graphics setting in the Samsung devices . Keep in mind one thing that the EXYNOS processors are not at all made for PUBG . Samsung phones have special game boosting tools that enable higher graphics settings even in low processors . You may earlier be having more higher settings becoz of that tools. Now pubgm reduced the settings .

pure raft
#

@night cloak pubgm gives it on their own you can't ask
@clear ocean they give it to most youtubers with high subscribers

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

clear ocean
#

@clear ocean they give it to most youtubers with high subscribers
@pure raft yeah pretty much

grim forum
#

Can u play the new update on iPhone 6? Plz someone answer my question

agile canopy
#

@grim forum Yes

clear ocean
#

Can u play the new update on iPhone 6? Plz someone answer my question
@grim forum yes

grim forum
#

Ok

#

Thank u

pure raft
#

@rigid valve samsung devices are trash thats y
@clear ocean 😂😂😂. They don’t know. When ROG, Redmi is available

agile canopy
clear ocean
#

@clear ocean 😂😂😂. They don’t know. When ROG, Redmi is available
@pure raft 😂

pure raft
#

Can u play the new update on iPhone 6? Plz someone answer my question
@grim forum if iPhone 6 is not compatible u will be notified on the App Store bruh

clear ocean
#

Help me with my voice chat permanent glitch

rigid valve
#

@wraith brook So when will it be fixed +

night cloak
#

Does this update support the 90hz?

#

@night cloak NO

clear ocean
#

Does this update support the 90hz?
@night cloak no

rigid valve
#

I can't play with less than 60 frame !!

pure raft
clear ocean
#

I can't play with less than 60 frame !!
@rigid valve buy new iPhone

night cloak
#

@clear ocean can you provide the details of your region, device, network, in-game numeric user identification

knotty sparrow
#

Sir how to recover my pubg account

night cloak
#

@knotty sparrow how did you lost the account

wraith brook
#

@rigid valve What to be fixed with it ? EXYNOS processors are not that powerful . The settings are only shown not used in full way

night cloak
#

When will the game support 90hz?

knotty sparrow
#

Fb account hacked

agile canopy
#

we will notify if known soon

night cloak
#

@night cloak no information about that

grim forum
#

Is Huawei Z smart good ?

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @knotty sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rigid valve
#

@wraith brook what processors are powerful ?

#

Like what mobiles !

agile canopy
#

Snapdragon ones

night cloak
#

Fb account hacked
@knotty sparrow
Like me 😕

agile canopy
grim forum
#

Snapdragon 665

night cloak
wraith brook
#

@rigid valve SD or Mediatek Helio

rigid valve
#

@wraith brook Okay thanks

wraith brook
#

@rigid valve No problem buddy 👍

agile canopy
#

@wraith brook gtg in 10 mins

night cloak
agile canopy
#

@night cloak #old thank you

wraith brook
#

@night cloak Tried repairing ?

night cloak
#

@wraith brookno

#

@night cloak it will be available for you later today

#

Client repair @wraith brook

clear ocean
#

@clear ocean can you provide the details of your region, device, network, in-game numeric user identification
@night cloak Region - Asia (India)
Devices- zuk z2 plus and iPad 5
Network- Connect fiber broadband
Ingame character id -5807565231

wraith brook
#

Wait for some time @night cloak

#

Don't do right now

night cloak
#

The Facebook account has been hacked, but I can log into the account via email and gmail, but he also can login from Facebook

#

@wraith brookok

arctic trench
#

Why is the new update link not working on pubgmobile.com? I am om a 2G network therefore I cannot install it from Playstore. Help.
I can't upgrade my network speed as there is a govt blockade on 4G.

wraith brook
#

👍

night cloak
#

@night cloak follow #faq 2.5

knotty sparrow
#

Googel play game login issu bhut fb account open a hacker my id plz sir i request you plz help sir

clear ocean
#

@wraith brook what processors are powerful ?
@rigid valve apple processors

agile canopy
#

or some snapdragon ones too

knotty sparrow
#

Google Play login issu

clear ocean
#

@night cloak Region - Asia (India)
Devices- zuk z2 plus and iPad 5
Network- Connect fiber broadband
Ingame character id -5807565231
@clear ocean @night cloak

night cloak
#

@clear ocean I got it

clear ocean
#

ok

knotty sparrow
#

Sir plz tell me my problem clear a not clear

night cloak
#

@night cloak is the login with email/phone no option still available?

#

@knotty sparrow did you open the game with old version after updating

#

@night cloak didn't get you.

knotty sparrow
#

Yes sir

night cloak
#

There was this method where we could login with our phone number... Is that still available after the update? @night cloak

#

@knotty sparrow open the game with the latest version

knotty sparrow
#

Yes sir but not open newer version issu

night cloak
#

@night cloak will look into it, while the mean time do a routine repair

knotty sparrow
#

Every time same issue

#

Plz help sir

night cloak
#

you need to wait for the next update

knotty sparrow
#

Who to came next update

#

Bacush evary updated same issue

night cloak
#

The screen starts to shake after the update plz fix this

#

@night cloak The Facebook account has been compromised, but I can log into the account via email and gmail, but he also can login from Facebook

#

@night cloak follow #faq 2.5

knotty sparrow
#

Sir hecker is open my account why i am not ooen my account hacker every day play my account i am not play😩

night cloak
#

@night cloak my facebook has been hacked but i have acsses in the game gmail
To recover the account i have to send first payment but the first paymnt in the hacked gmail :(

obtuse wagon
#

Anytime open the report

night cloak
#

@night cloak you can provide the approximate date

obtuse wagon
#

@night cloak Yes

night cloak
#

@obtuse wagon the channel is closed atm and you need to have level 10 in this server

#

What day was the royal pass season 2 released?@night cloak huh

obtuse wagon
#

Yes, I know, but I want to know when the report was opened

night cloak
#

What day was the royal pass season 2 released?@night cloak huh
@night cloak huh

#

@night cloak you can search that on youtube

obtuse wagon
#

@night cloak 2018/6/23

night cloak
#

Thx @obtuse wagon

rose hollow
obtuse wagon
#

@night cloak Excuse me

rose hollow
#

I cant play

coarse sail
#

@night cloak
Hello .. I have a weird issue .. my account was suspended for playing with cheater for 7 days .. I didn't at the time he was cheating but it's okay .. when the account came from suspension I didn't play a single game on it for a week or so .. I tried logging in today I was shocked to find i was banned yesterday for violating regulations ( 10 years ) and I didn't play a single match since the suspension ! .. what can I do now ?

#

@obtuse wagon

night cloak
#

Thats mean i have played pubgm for 2 years

obtuse wagon
#

@night cloak Yes, I know, but I want to know when the report was opened

alpine brook
proven scaffold
#

@proven scaffold to change your password try

  • Enter your email
  • Enter a wrong password
  • Use the "Forgot password" > option to reset it.
    @night cloak
    I tried this now I'm trying to login via email but failed to login appears even with correct password
storm flumeBOT
#

Wall-E is AFK: Busy - 3 minutes ago

rose hollow
obtuse wagon
#

@night cloak I play from season 1 and someone hacked into my account

agile canopy
sand path
#

@rose hollow restart device

night cloak
#

@rose hollow Please do not mention moderators for game related issues.

#

Me too but from season 2 @obtuse wagon :(

agile canopy
rose hollow
#

I will try to restart@sand path

obtuse wagon
#

@agile canopy ok

agile canopy
#

Thanks

coarse sail
#

@Wall-E
Hello .. I have a weird issue .. my account was suspended for playing with cheater for 7 days .. I didn't at the time he was cheating but it's okay .. when the account came from suspension I didn't play a single game on it for a week or so .. I tried logging in today I was shocked to find i was banned yesterday for violating regulations ( 10 years ) and I didn't play a single match since the suspension ! .. what can I do now ?

polar marshBOT
#

@undone copper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron basin
#

Anyone facing black screen after getting knocked in livik???

night cloak
#

@iron basin no

#

@iron basin livik is in beta and there are lot of bugs wait for it to resolve

mighty bone
#

Can i ask a question

obtuse wagon
#

@Wall-E Yes, I know, but I want to know when the report was opened

iron basin
#

The point system in livik is not the same as erangle

night cloak
#

@iron basin livik is a small map with a 15 min game thats why

agile canopy
#

The point system in livik is not the same as erangle
@iron basin yes because it is a small map and match ends around 15 mins

upper sedge
rose hollow
#

@sand path restarting phone didnt work what shuld i do?

upper sedge
#

till what tier can we rank up

sand path
#

Device? @rose hollow

mighty bone
#

I live in the uk my ping on eu server is around 170 but when i play on north america i get 80-100ping why is this happening

rose hollow
#

Samsung

sand path
#

Which?

rose hollow
#

A 10

iron basin
#

@iron basin livik is a small map with a 15 min game thats why
@night cloak but they said it that,it will have the same rating system

sand path
#

Try clearing cache and app data

agile canopy
#

No

upper sedge
#

@sand path till what tier can we rank up to

night cloak
#

@iron basin thats not true

agile canopy
#

Every map has different rating system

sand path
#

@iron basin it's half the erangel point system

upper sedge
#

ok well I got ignored 2 times lol

agile canopy
#

I cant understand your question @upper sedge

iron basin
#

Just look at the loading screen when its written livik.😡😣😣

upper sedge
iron basin
#

It says it has same point system

upper sedge
#

if u do missions in unranked classic u get ur tier drop league increased

open cave
#

@sand path Is it intentional decrease in fps

agile canopy
#

I am sorry I dont know about that other mods will respond. Thank you

sand path
#

Thats after the drop. @upper sedge

upper sedge
#

??

sand path
#

20 points.

rose hollow
#

@sand path it didnt work what to do now? I was reinstalling game and clear cacha

upper sedge
#

oh I got u

sand path
#

@sand path Is it intentional decrease in fps
@open cave
Apparently yes.

rose hollow
#

@sand path ro it didnt work what to do now? I was reinstalling game and clear cacha

idle rock
#

Hello

bitter lake
idle rock
iron basin
#

@rose hollow what's the issue?

night cloak
#

When is Erangel v2 coming?

sand path
#

@sand path ro it didnt work what to do now? I was reinstalling game and clear cacha
@rose hollow
Make sure developer mode is off. If it is. Provide your character ID, device and country details.

night cloak
#

And why no mk12 and p90 in cheer park

idle rock
#

Why i cant play ultra 60fls

#

Fps*

agile canopy
#

@idle rock samsung?

#

device?

rose hollow
#

@sand path thenks very much it is working now ❤❤

sand path
night cloak
#

@night cloak no information about it . Keep eye on #news

idle rock
#

@agile canopy yup

agile canopy
#

Feel free to update in #old

#

Sorry for the inconvenience caused

polar marshBOT
#

@cobalt axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lethal isle
#

I was playing pubg mobile on 60 fps. My phone samsung galaxy a50

#

But now just 30fps.why?

idle rock
#

@agile canopy why this happened just for smasung phones

cobalt axle
#

Gameloop is not available in website??

open cave
#

Everyone here is facking problem in samsung device but I'm using a vivo device with mediatek p65 so the explanation of booster i.e tool doesn't works in my case

#

Not only samsung @agile canopy

#

I'm also facing the same problem of fps decrease

sand path
#

@agile canopy it is not. Some devices like one plus 7pro have had the drop. We have asked about it.

verbal yoke
#

hey is there a new ranking system?

alpine brook
#

realme c2 also having same problem

sand path
#

They will address it soon.

agile canopy
#

Ohh ight I didnt get to know about that what to do when people asks?

open cave
#

Our developers are too hard working they make mistakes every time

sand path
#

You can let us know if there's a new device which has had the drop.

polar marshBOT
#

@open cave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @open cave, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Great, we will need to collect some information so we can review your case. If we receive all the information, we will be able to remove the Social Media account from your game. Please provide all the details requested as incomplete information may delay the process, here's what we need:

1.     The old account’s UID
2.     Which social media accounts are the old account linked to
3.     The nickname of the social media account you wish to remove
4.     The new account’s UID which need to link to the same platform as the one that is still linked
5.     The nickname of the new social media account
6.     Registration Date of the old account
7.     First and Oldest payment receipt made from the old account
i can't under stand lol

sand path
#

What did you not understand from these?

night cloak
#

oh cool so finally us iOS users have the dark keyboard

cyan portal
#

Hmm the map is out to play ?

#

Livik?

bitter ledge
#

Is it possible for me to revert back to the version before the livik update ?

cyan portal
#

@sand path

agile canopy
#

Hmm the map is out to play ?
@cyan portal Yes

cyan portal
#

Ohk

lethal isle
agile canopy
#

Many devices have had these issue. Make sure to report in #old

fallen pilot
#

Hello .
Hello, someone has hacked my account through Facebook Rawab and I have recovered it, but there is a problem that he can access the account by linking it to an email or phone number and now I cannot stay in the parking space for a minute and log into my account and leave me playing what should I do

night cloak
#

Unable to crossplay on iOS with Android players

placid hill
#

Cannot enter into the game. Please look into this issue and the game is also not repairing

agile canopy
#

Cannot enter into the game. Please look into this issue and the game is also not repairing
@placid hill feel free to report in #old

night cloak
#

@sand path
1 2 3 4 5 6

#

What is the UID? @sand path

polar matrix
terse zealot
night cloak
#

@terse zealot Download manually read #faq 4.12
And post in #old
Include
device
Account I'd
Wifi/mobile

agile canopy
#

@empty forge Try restarting your device

night cloak
#

@polar matrix complete daily mission in clan

grand gale
#

Why bonus challenge is not showing after update also

night cloak
#

@grand gale wait for few days it will b available

agile canopy
#

@empty forge or wait some more time its done downloading its installing in your device

polar marshBOT
#

@steady garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real moon
#

Why the kill feed doesnt have flag?

strange nova
#

Pubg is going to unban in 24 hours

agile canopy
#

Yes

strange nova
#

@empty forge okay sorry for that

agile canopy
real moon
#

Why when i kill someone the enemy doesnt have flag?

night cloak
#

@empty forge for some its 930 MB in playstore
Others its 1.84gb

For me it was 930 mg update

agile canopy
#

Ye

balmy olive
#

Yes, previously we had options of choosing NORMAL , ROUNDED CORNER & NOTHCHED display option. In this update they eliminated all options. We can't use normal display. It automatically keeps on notch mode. If we decrease the parameters to 1, and restart the game, it goes again to notched mode again.

real moon
#

1.84gb is for the resources in game

fathom frost
#

Help

rain gull
#

Guys is the in game mail going to be send out or not because I didn't receive it since 24 june

fathom frost
#

Pls

agile canopy
#

Help
@fathom frost what?

night cloak
#

@fathom frost what's the issue

rain gull
#

About the fall split 2020@empty forge

craggy blade
fathom frost
#

I have realme narzo 10 i played the game in smooth and ultra setting but after update it is now showing only high but ultra is not showing now pls help me

agile canopy
#

Sorry for the inconvenience but post it in #old

fathom frost
#

What can i do now

#

Bro

agile canopy
#

Play in high for now. Thats the solution. Thank you

fathom frost
#

😩 😩

lethal isle
#

Can we use GFXTools???

agile canopy
#

Its against the guidelines

craggy blade
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@lethal isle No

muted owl
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Even after update the mic glitch over wifi or mobile data didn’t get fixed ?

night cloak
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@lethal isle using third parts apps will get u ban !

lethal isle
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Ok

muted owl
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What is this ? What’s the point of this big update if the important mic glitch hasn’t been fixed yet

night cloak
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@muted owl plz report in game and post in #old

muted owl
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What am I supposed to do ?

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How many times ?

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I already did few times and they said wait for update and now update didn’t fixed it yet

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This is so frustrating

agile canopy
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Please wait for a patch

raven crown
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Does anyone else's device lag stupidly hard after the new update. I cleared 10gb worth of pictures and vids and stuff from my phone for the update to have more than enough space for the game to run fine but I get stupidly ridiculous amounts of frame drops in the lobby and just in regular tdms even when my phone is cold, not heated or anything

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I just had to unninstal the game becse i legit can't play anymore 😞

agile canopy
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Please report it in #old

night cloak
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@raven crown same issue

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@raven crown read #faq 4.9

raven crown
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😞

night cloak
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@night cloak faq doesnt work its cuz of new update

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@night cloak myn dosent lag 🙂it works fine
Feel free to post in #old

raven crown
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@night cloak my phone resolution is minimum as possible. I have tried repairing, uninstalled then reinstalled, and even tried playing without any of the resources downloaded. It's only after this update that my phone cant run the game at all

night cloak
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@night cloak i have posted in feedback bugs with evidence

raven crown
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I have a Samsung, which in general doesn't run the game very well, but it's even worse but like 10x after the update

gloomy onyx
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@SupportTeam Come Easy Firstly Before I Update I had 670 UC, after updating my account, 4 UC seems to be left.

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#questions Come Easy Firstly Before I Update I had 670 UC, after updating my account, 4 UC seems to be left.

night cloak
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@raven crown after each update the game will consume more from the phone.. so older devices will definitely will b lagy and choppy!
So read #faq 4.9
If ur using a gud device then feel free to post in #old

agile canopy
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@raven crown Please report in #old

night cloak
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@gloomy onyx plz contact in-game CS

raven crown
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So your saying it's inevitable and nothings going to be done apart from me buying a new phone lmao

night cloak
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what is pubg mobile email?

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Till when this issue will be resolved?

raven crown
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Nice. Feelsbad Can't play the game anymore then. Rip my lvl 71 acc

agile canopy
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@raven crown Feel free to update in #old or wait for the next patch / update

fresh raven
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My game automatically closing when i play classic match any solution?

agile canopy
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@fresh raven feel free to report in #old

night cloak
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@night cloak in-game maile were u collect u r bp send by others

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and pubg mobile can you guys please fix your issue before updating . if we play competivite how we can handle the lag . we cant even play properly can even move by a inch . that why pmpl they remove miramar the lag is so seriour .

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@fresh raven try repairing u r game from login-page

wintry latch
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Can we get akm hellfire and vampire set again in pubg mobile?

night cloak
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@night cloak email bro

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@wintry latch no news atm keep an ey on #news

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@wintry latch it might return during halloween like last year

wintry latch
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@night cloak okk