#questions | PUBG MOBILE | Page 882

night cloak Jul 5, 2020, 6:20 PM

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In #old i report it wrongly
I meant i cant see the ID the cheater after i watch the replay death cam

glossy sable Jul 5, 2020, 6:30 PM

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You can report the ad to YouTube, @round horizon. If it was a channel that was being advertised:

storm flumeBOT Jul 5, 2020, 6:31 PM

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YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @round horizon:

:white_small_square: http://bit.ly/37Lgfbm

round horizon Jul 5, 2020, 6:33 PM

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Lol this channel needs a sponsorship to watch vids)))

torpid quail Jul 5, 2020, 6:36 PM

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wdym ?

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about a month or not
@gentle marten we have no information about that

loud jolt Jul 5, 2020, 6:40 PM

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Hello

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I Need

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Support

torpid quail Jul 5, 2020, 6:41 PM

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post your issue first

loud jolt Jul 5, 2020, 6:41 PM

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Someone is using my pubg Mobile

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Or Someone Hacked it

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Someone is playing on my Account

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He also changed the region to Indonesia

lucid rock Jul 5, 2020, 6:43 PM

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Como cancelo a inscrição na pmco ???

ocean arch Jul 5, 2020, 6:44 PM

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@lucid rock please speak English in this channel

crisp turret Jul 5, 2020, 6:44 PM

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Can we know if you are able to login to pubg mobile account? @loud jolt

torpid quail Jul 5, 2020, 6:44 PM

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another one bites the dust

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Como cancelo a inscrição na pmco ???
@lucid rock what ?

ocean arch Jul 5, 2020, 6:45 PM

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@lucid rock you can use # pmco support for pmco related issues

lucid rock Jul 5, 2020, 6:45 PM

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how do i cancel my pmco subscription?

loud jolt Jul 5, 2020, 6:46 PM

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YES I'm Able to login to my pubg Mobile account @crisp turret

elfin canopy Jul 5, 2020, 6:46 PM

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@lucid rock ask in #pmco

torpid quail Jul 5, 2020, 6:47 PM

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@crisp turret sorry my bad....wrong answer

crisp turret Jul 5, 2020, 6:48 PM

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@loud jolt then please change the password of your social network channel so that the user will no longer able to use your account.

It's okay @torpid quail

torpid quail Jul 5, 2020, 6:48 PM

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👍

elfin canopy Jul 5, 2020, 6:48 PM

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Also enable 2 factor authentication for it, @loud jolt.

loud jolt Jul 5, 2020, 6:49 PM

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I Have Already Changed It But Still Facing It 😭 @crisp turret

crisp turret Jul 5, 2020, 6:50 PM

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What error are you facing at the time of re-login ? @loud jolt

polar marshBOT Jul 5, 2020, 6:50 PM

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@dense cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torpid quail Jul 5, 2020, 6:51 PM

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bites the dust

loud jolt Jul 5, 2020, 6:53 PM

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When I'm Playing the Game , Suddenly the message appares that someone has login to your Account @crisp turret

torpid quail Jul 5, 2020, 6:55 PM

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try changing your social media devices and log out from all the devices (only the ones that are connected to your account)

shy mist Jul 5, 2020, 7:12 PM

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When does season reset? 7th or 14th?

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Then what's 1 week recention time?
They provided for previous season

feral knoll Jul 5, 2020, 7:19 PM

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@torpid quail || *update ||

torpid quail Jul 5, 2020, 7:20 PM

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?

hexed jasper Jul 5, 2020, 7:22 PM

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I don't know if u can help with this

errant needle Jul 5, 2020, 7:23 PM

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Hello I really help

tame walrus Jul 5, 2020, 7:23 PM

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@lime juniper
Hi bro i need help plz help me my account was lost plz help me get my account

hexed jasper Jul 5, 2020, 7:24 PM

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But there is someone live streaming Facebook using hacks on the stream to get viewers and buyers maybe !

polar marshBOT Jul 5, 2020, 7:24 PM

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@errant needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hexed jasper Jul 5, 2020, 7:25 PM

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Can someone do or tell someone who can do something about it ??

desert plaza Jul 5, 2020, 7:27 PM

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@hexed jasper
Should you encounter hackers/cheaters on streaming platforms you can report them to customer service in writing to PUBGMOBILE_CS@tencentgames.com together with video evidence and any other substantial evidence that can be used for investigation.

thorny kiln Jul 5, 2020, 7:30 PM

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Hi i can’t link any acc in pubg

📎 image0.png

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I need to link twitter acc in pubg but i can’t

hollow girder Jul 5, 2020, 7:33 PM

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My account is stolen what can i do?

desert plaza Jul 5, 2020, 7:33 PM

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@thorny kiln Hi, you already have your Facebook account linked, the unlinking feature is being optimized and is unavailable right now.

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@empty fractal
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #faq All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.

  Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

feral knoll Jul 5, 2020, 7:33 PM

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@thorny kiln your account linked to game center or google play games.

thorny kiln Jul 5, 2020, 7:34 PM

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@feral knoll no

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Just the facebook

feral knoll Jul 5, 2020, 7:34 PM

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@thorny kiln whats your device?

thorny kiln Jul 5, 2020, 7:34 PM

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Iphone 7

feral knoll Jul 5, 2020, 7:34 PM

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can you open your account in android?

thorny kiln Jul 5, 2020, 7:35 PM

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Ok i will try

hollow girder Jul 5, 2020, 7:40 PM

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Any one help me my account is stolen i go to army and return it's stolen!!?!!

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Any one help me it's very important

hexed jasper Jul 5, 2020, 7:41 PM

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Come on no moderators here ?

night cloak Jul 5, 2020, 7:41 PM

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@feral knoll I need help please

feral knoll Jul 5, 2020, 7:42 PM

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@night cloak please state your issue

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@hollow girder read #faq 2.8

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@hexed jasper report him to facebook.

night cloak Jul 5, 2020, 7:44 PM

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@feral knoll I haven’t played on my account for 3 days due to my broken iPad

hexed jasper Jul 5, 2020, 7:45 PM

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@feral knolli have a video for him now if someone can take it and report to the game

patent thunder Jul 5, 2020, 7:45 PM

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@lime juniper hello

polar marshBOT Jul 5, 2020, 7:45 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral knoll Jul 5, 2020, 7:46 PM

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Hello

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Jul 5, 2020, 7:47 PM

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@timber osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

graceful estuary Jul 5, 2020, 7:48 PM

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Still my weekly results are not open8ng

polar marshBOT Jul 5, 2020, 7:49 PM

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@zenith geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hexed jasper Jul 5, 2020, 8:01 PM

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Hey nero from black clover can u report this page ??

bitter tangle Jul 5, 2020, 8:04 PM

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@feral knoll I need help please but I can’t type I’m getting blocked every time I try to explain

pearl blade Jul 5, 2020, 8:05 PM

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When exactly is rp ending?

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On 7th July, 00:00 UTC ?

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Or on 8th July, 00:00 UTC?

bitter tangle Jul 5, 2020, 8:05 PM

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7th

pearl blade Jul 5, 2020, 8:05 PM

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Ok

bitter tangle Jul 5, 2020, 8:06 PM

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@desert plaza I need ur help bro

sharp onyx Jul 5, 2020, 8:09 PM

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@pearl blade 8th 00:00
Whenever a date is mentioned, its always means the end of that day

bitter tangle Jul 5, 2020, 8:09 PM

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@sharp onyx can u help me please

sharp onyx Jul 5, 2020, 8:09 PM

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Sure. Whats your issue?

bitter tangle Jul 5, 2020, 8:09 PM

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@sharp onyx I cane type it I kept getting blocked from the bot

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can’t *^

shy mist Jul 5, 2020, 8:11 PM

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@bitter tangle Refrain swearing, mentioning abt cheaters ..Then the message won't be suspended

bitter tangle Jul 5, 2020, 8:12 PM

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but I can’t explain I haven’t sweared or none of that

round geyser Jul 5, 2020, 8:15 PM

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Guys someone is hacker and he killed me and this is his id 5252192956 ...please i want to ban it now

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Quickly

bitter tangle Jul 5, 2020, 8:15 PM

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@sharp onyx please check ur dm

polar marshBOT Jul 5, 2020, 8:17 PM

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@meager pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

meager gyro Jul 5, 2020, 8:20 PM

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Please help me get the email back, it was stolen by mistake, and when it hacked the deleting of the game from facebook, when I want to re-enter the account, after deleting the game, he writes to me, "no endorsement," and I have proof that the account is mine.

torpid quail Jul 5, 2020, 8:20 PM

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another one bites the dust

bitter tangle Jul 5, 2020, 8:22 PM

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I really need help can someone dm of pubg support

round geyser Jul 5, 2020, 8:23 PM

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Guys someone is hacker and he killed me and his id 5252192956 ...please i want to ban it now

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@polar marsh Guys someone is hacker and he killed me and his id 5252192956 ...please i want to ban it now

orchid fjord Jul 5, 2020, 8:25 PM

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Hello

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Ineed help

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Same one stole my account

polar marshBOT Jul 5, 2020, 8:29 PM

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@orchid fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@wise breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@real orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

paper goblet Jul 5, 2020, 8:36 PM

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I have a problem when approaching another player, the movement of my players becomes very slow

meager gyro Jul 5, 2020, 8:42 PM

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Please help me get the email back, it was stolen by mistake, and when it hacked the deleting of the game from facebook, when I want to re-enter the account, after deleting the game, he writes to me, "no endorsement," and I have proof that the account is mine.

night cloak Jul 5, 2020, 8:42 PM

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@paper goblet fps drop ...what device u have ?

eager reef Jul 5, 2020, 8:46 PM

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Hi guys I have a question please

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I want to monetize my YouTube videos and I don’t know if I have to ask for permission first from pubg or not ?

polar marshBOT Jul 5, 2020, 8:55 PM

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@proven gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fathom frost Jul 5, 2020, 8:57 PM

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I send request to unlink an account has been hacked on my account with all the information you guys asked for , today I received an answer that saying I have to contact Twitter to recover my email , I contact Twitter but they can’t help me because my account didn’t have email linked to it I was using my phone number to login only , what’s next??

torpid quail Jul 5, 2020, 9:02 PM

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look the thing is only in-game customer support can help u with these cases and also recovering account without any login options is really complicated ....so only option for u rn is to contact in-game customer support @fathom frost

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I have a problem when approaching another player, the movement of my players becomes very slow
@paper goblet please explain and also mentioon the device u are using

solemn barn Jul 5, 2020, 9:03 PM

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Hi

fervent dune Jul 5, 2020, 9:04 PM

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where to play pmco qulification match in room or just like every match we start the game plz help

round geyser Jul 5, 2020, 9:08 PM

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Hello i want to ban this id 5252192946 he is cheater and he killed me, so please ban him

solemn barn Jul 5, 2020, 9:08 PM

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In My iphone its not showing to login via phone or email .But in others mobile its showing and working fine plz help me

night cloak Jul 5, 2020, 9:10 PM

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@fervent dune #pmco

solemn barn Jul 5, 2020, 9:10 PM

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Anyone help and get 20$

night cloak Jul 5, 2020, 9:11 PM

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@round geyser u can post him in #cheater-reports if u have vedio evidence

solemn barn Jul 5, 2020, 9:13 PM

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@night cloak help plz

night cloak Jul 5, 2020, 9:13 PM

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@solemn barn try repairing pubg

solemn barn Jul 5, 2020, 9:14 PM

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Are u admin ?? In this group?

night cloak Jul 5, 2020, 9:14 PM

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@solemn barn no but Tap the Repair Button on the right side of the Login page to repair PUBG MOBILE.

It might help

solemn barn Jul 5, 2020, 9:14 PM

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Ok @night cloak

distant dome Jul 5, 2020, 9:15 PM

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Please help me to unlinked my account

solemn barn Jul 5, 2020, 9:15 PM

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If you have 2 login info then it's easy

torn plover Jul 5, 2020, 9:15 PM

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@distant dome contact with customer service

night cloak Jul 5, 2020, 9:15 PM

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@distant dome unlink future is disabled for now

cloud olive Jul 5, 2020, 9:20 PM

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@night cloak bro can i use vpn to play?

night cloak Jul 5, 2020, 9:21 PM

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@cloud olive vpn is not recommended to use!!

polar marshBOT Jul 5, 2020, 9:21 PM

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@cloud olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zealous turret Jul 5, 2020, 9:21 PM

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will pubg ban if I change my dns server

cloud olive Jul 5, 2020, 9:22 PM

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@night cloak and if pubg gets permanently suspended in my country

night cloak Jul 5, 2020, 9:23 PM

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hi , i want to delete email linkin from pubg because it's not me that linkin in my account was hacked and i have just account icloud to login in

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@cloud olive still..using vpn is not recommended...do it for u r own risk .....

#

and the anonyme login in the same time with me

vivid merlin Jul 5, 2020, 9:24 PM

#

contact customer service @night cloak

cloud olive Jul 5, 2020, 9:24 PM

#

@night cloak :( community will do anything for us?

night cloak Jul 5, 2020, 9:26 PM

#

@vivid merlin who please?

storm flumeBOT Jul 5, 2020, 9:26 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Jul 5, 2020, 9:27 PM

#

Hi guys

#

Is PUBG bundle ID ShadowTrackerExtra

#

On iOS

solid thistle Jul 5, 2020, 9:29 PM

#

Hi i have a problem on my device with 5 finger more (iPhone X) when i shoot peek some Time all my buttom was stop some Time can Moove thé caméra someone have the solution for fix it i have try to on guid access uninstall pubg try to switch thé screen but same problem

night cloak Jul 5, 2020, 9:31 PM

#

@solid thistle I phone x dosent support more then 5 fingers touch.. u can post the feedback in #old

#

Hi chips is PUBG ShadowTrackerExtra

#

@night cloak I dont know what that is so wait for a mod to reply u

#

Ok

solid thistle Jul 5, 2020, 9:33 PM

#

Ah okay i need to change phone ? Thx phone at 1000$ and çant play like i want

zealous turret Jul 5, 2020, 9:39 PM

#

buy a android @solid thistle

#

s20 support any fingers

fallow crane Jul 5, 2020, 9:47 PM

#

<@&639889499718942720> @somber solstice plz i need help

solid thistle Jul 5, 2020, 9:47 PM

#

Yes xD i hâte ios at this moment

night cloak Jul 5, 2020, 10:09 PM

#

@fallow crane what's the issue ?

fallow crane Jul 5, 2020, 10:27 PM

#

@night cloak

#

My friend's account has been hacked through Facebook and linked to an email. Please delete the email and Facebook from the account :
ID :5359371366
And this number which he uses to charge the wrenches :
00393342978984

night cloak Jul 5, 2020, 10:32 PM

#

Hello, I lost my Gmail account and I want to cancel linking the account, can you help me?I don't see disconnecting the account in the settings

violet mist Jul 5, 2020, 11:03 PM

#

0.19 What is the update content?

storm willow Jul 5, 2020, 11:16 PM

#

@violet mist patch note is in #news or check website

storm flumeBOT Jul 5, 2020, 11:16 PM

#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint 2.6 in #faq for further information, @fallow crane. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

grave mason Jul 5, 2020, 11:21 PM

#

Please help me, I lost my Bugi account after unlinking from Facebook

willow monolith Jul 5, 2020, 11:23 PM

#

Emulator support?

storm flumeBOT Jul 5, 2020, 11:29 PM

#

If you have encountered an issue with the account unlinking feature, @grave mason, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

You can now access #emulator-chat and #emulator-support, @willow monolith. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

polar marshBOT Jul 6, 2020, 12:03 AM

#

@pastel locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fading siren Jul 6, 2020, 12:04 AM

#

Can someone fix lagging ping in this game?

night cloak Jul 6, 2020, 12:09 AM

#

Guys, my rank is on top 500 now, why im still not conqueror yet?

ionic cloak Jul 6, 2020, 12:12 AM

#

@night cloak
where are you from?

radiant socket Jul 6, 2020, 12:30 AM

#

Hello, does anyone know when is the unlinking accounts feature coming back?

polar marshBOT Jul 6, 2020, 12:33 AM

#

@ionic lance:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 6, 2020, 1:01 AM

#

I need to report cheater

#

hello i need help

polar marshBOT Jul 6, 2020, 1:13 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

coral tangle Jul 6, 2020, 1:25 AM

#

#pubg-mobile m-support ""when will you bring the daily deals event

polar marshBOT Jul 6, 2020, 1:59 AM

#

@lethal monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fallow jasper Jul 6, 2020, 2:08 AM

#

مرحبا

storm flumeBOT Jul 6, 2020, 2:08 AM

#

Please do not use any other language aside from English in this channel, @fallow jasper. Refer to #613267301243944960 for language channels.

fallow jasper Jul 6, 2020, 2:08 AM

#

تم فك حسابي وعدم سترجاع

storm flumeBOT Jul 6, 2020, 2:08 AM

#

Please do not use any other language aside from English in this channel, @fallow jasper. Refer to #613267301243944960 for language channels.

polar marshBOT Jul 6, 2020, 2:22 AM

#

@proven gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast socket Jul 6, 2020, 2:22 AM

#

📎 Capture.PNG

#

please improve middle east points

#

such low ranking points

chrome cape Jul 6, 2020, 2:23 AM

#

📎 Screenshot_20200706_052308_com.tencent.ig.jpg

#

I got the character, but there's no dance.

#

I want the dance that shows you how to get it.

timber trail Jul 6, 2020, 2:48 AM

#

I need to report cheating players in game it’s not working and they still play I have video and player ID help me please most of them use wall hack

storm flumeBOT Jul 6, 2020, 2:49 AM

#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

woven atlas Jul 6, 2020, 2:50 AM

#

@fast socket u are in ace and thats normal. U can submit feedback in #old

#

@chrome cape u can only unlock the emotes which are in inventory. There is nothing mentioned ingame that the outfit comes with an emote

dusty rover Jul 6, 2020, 2:53 AM

#

I want to change my global pubg account to vietnam version.im vietnam player.how to do that

chrome cape Jul 6, 2020, 2:53 AM

#

@woven atlasThere's a dance when you open the character's box, it shows up with the character.

woven atlas Jul 6, 2020, 2:54 AM

#

@chrome cape Is that emote in the crate. If emote then its not unlockable

dusty rover Jul 6, 2020, 2:55 AM

#

I want to change my global pubg account to vietnam version.im vietnam player.how to do that @woven atlas

chrome cape Jul 6, 2020, 2:55 AM

#

@woven atlas What's the point if he's not there? I opened the character to get me for the dance.

dusty rover Jul 6, 2020, 2:56 AM

#

@woven atlas can u answer sir?

woven atlas Jul 6, 2020, 2:57 AM

#

@dusty rover just download Pubgm Vn version from ur respective store and login ur account but do remember u will not be able to login back to ur global version with that account

dusty rover Jul 6, 2020, 3:03 AM

#

@woven atlas when i log but its a new account.not same global account

#

Can itransfer my global account to vietnam version account ?

arctic stump Jul 6, 2020, 3:05 AM

#

Are the daily rp missions going to update everyday up untill 11th?Since the weekly missions expires in 2 days.
And is there a discount on the rp points cards like every season at the end of the season?
I just wanted to buy the puppet agent, without wasting a lot of uc, that's all

crisp turret Jul 6, 2020, 3:11 AM

#

@dusty rover sorry it's not possible .

late summit Jul 6, 2020, 3:13 AM

#

‏My Twitter account linked to pubg was hacked and my pubg account was accessed and linked to his email that was previously available and then I entered my pubg account using a newer version I think copying the trial version and lost access to my pubg account when I try to log in to my pubg account In me, an alert appears that does not allow logging in because the account is logged in with a newer version of the game. I have full access to Twitter and Game Center, but the hacker can log in to the account by linking the email I want to recover my account, secure it, kick the hacker out of my account and delete the email link and phone number. Can't enter it again I have all the evidence that the account is my account and I have receipts to pay for the last two years،،، I called the company through support and provided them with the email associated with the account, then I was immediately told that the account was not experiencing any hacking

#

I need a responsible person to recover the account

storm flumeBOT Jul 6, 2020, 3:22 AM

#

Please refer to subpoint 2.5 in #faq for further information, @late summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

desert plaza Jul 6, 2020, 3:22 AM

#

📎 image0.jpg

storm willow Jul 6, 2020, 3:23 AM

#

@late summit wait for the update to fix login with newer version issue. To revoke access to linked accounts follow #faq2.5

late summit Jul 6, 2020, 3:24 AM

#

Support has been contacted, but they say there is no breakthrough?

#

How was verification in just a few seconds and by e-mail?

#

@desert plaza The connection has been made, but there is no response from an employee. Only the bot is the one who replies to me

#

And I do not want to speak with support through my hacker account and provide all the evidence to the company so that the hacker does not enter the account and steal other special payment receipts that prove ownership of the account

#

There are no responsible people here?

#

Please I want help

night cloak Jul 6, 2020, 3:32 AM

#

Yes?@late summit

#

Nvm you have been already answered. We cannot help you further.

wooden hemlock Jul 6, 2020, 3:32 AM

#

PUBGM should add option to auto open scope when fire

quiet mirage Jul 6, 2020, 3:33 AM

#

Why are there timers on ragegear and payload?

late summit Jul 6, 2020, 3:35 AM

#

@night cloak I called the company and you did nothing. What should I do?

crisp turret Jul 6, 2020, 3:35 AM

#

@quiet mirage it's will Only available on weekends from july 31 . Is you are talking about the same ?

night cloak Jul 6, 2020, 3:36 AM

#

Wait for an answer from the customer service. We are just discord staff,@late summit .

late summit Jul 6, 2020, 3:37 AM

#

@night cloak The hacker told me that he would use third-party tools to block the account if I didn't pay for it

#

@night cloak Thank you

hidden knot Jul 6, 2020, 3:38 AM

#

Is zombies mode ll come back in game....?

crisp turret Jul 6, 2020, 3:39 AM

#

@hidden knot unfortunately , there is no news on zombie mode in the current patch. We need to wait more for it . You can give your suggestion in #old section

hidden knot Jul 6, 2020, 3:40 AM

#

@crisp turret thank you...

strange sonnet Jul 6, 2020, 3:43 AM

#

What is the fix for low frame rates and low graphic the devos have declared it ha HD+ graphics

#

And ya for no constant fps

#

@night cloak pls tell

night cloak Jul 6, 2020, 3:46 AM

#

That depends on device you are using. You just have to play on lower settings it might improve a bit,@strange sonnet.

strange sonnet Jul 6, 2020, 3:47 AM

#

Smooth and medium in game but it has higher capabilities

#

@night cloak is there any bug any setting that should be on or off as encounterwd by many people

balmy jackal Jul 6, 2020, 3:48 AM

#

plss help me i am not able to enter in match but my wifi is working properly @night cloak

night cloak Jul 6, 2020, 3:48 AM

#

Not really. You can just hope for optimization fixes form Devs in future updates.

strange sonnet Jul 6, 2020, 3:48 AM

#

@night cloak okay

night cloak Jul 6, 2020, 3:49 AM

#

Is there any error shown, @balmy jackal?

balmy jackal Jul 6, 2020, 3:49 AM

#

yes@night cloak

night cloak Jul 6, 2020, 3:49 AM

#

What is it?

balmy jackal Jul 6, 2020, 3:49 AM

#

match server timedout

#

or match server didnot respong try again@night cloak

night cloak Jul 6, 2020, 3:51 AM

#

Can you try it with cellular data@balmy jackal?

balmy jackal Jul 6, 2020, 3:52 AM

#

yes when i play with data game working properly but my wifi also working@night cloak

polar marshBOT Jul 6, 2020, 3:53 AM

#

@lucid dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 6, 2020, 3:53 AM

#

@balmy jackal probably connection is blocked from your ISP. You should contact them.

sand wasp Jul 6, 2020, 3:54 AM

#

I need only 10 more points for 100rp and there are no missions left , I don't even have any crate coupons . My question is will i get a chance to get daily 10rp points or is today the last date

craggy blade Jul 6, 2020, 3:54 AM

#

@sand wasp You will get daily 10 RP points until the Royal pass ends.

night cloak Jul 6, 2020, 3:54 AM

#

@sand wasp try waiting 1 day

#

U will get login reward

balmy jackal Jul 6, 2020, 3:55 AM

#

@night cloak bro but i get 50mbps upload and download whats the problem

rancid vector Jul 6, 2020, 3:55 AM

#

Bonus challenge is stuck in my 600 UC. Will I get it back?

crisp turret Jul 6, 2020, 3:56 AM

#

This issue usually occurs when the connection is unstable or when the signal is too weak. Please try the following to fix it:

Change your connection method to 4G vs. Wi-Fi (Wi-Fi preferably), or avoid regions with heavy network traffic.
End all the other applications in the background and restart the game.
Restart your phone and connection to try again.
@balmy jackal

rancid vector Jul 6, 2020, 3:56 AM

#

@night cloak help!

sand wasp Jul 6, 2020, 3:56 AM

#

@craggy blade royale pass will get locked tomorrow right? , At what time?

craggy blade Jul 6, 2020, 3:57 AM

#

@rancid vector When bonus challenge will come again you should get your bonus challenge points back.

night cloak Jul 6, 2020, 3:57 AM

#

Does restarting the game work?@rancid vector

rancid vector Jul 6, 2020, 3:57 AM

#

📎 Screenshot_20200706-091505.png

craggy blade Jul 6, 2020, 3:57 AM

#

@rancid vector Bonus challenge has ended.

rancid vector Jul 6, 2020, 3:58 AM

#

@craggy blade Then I will not get my UC back?

#

@night cloak yes
game work

craggy blade Jul 6, 2020, 3:58 AM

#

@rancid vector Which uc?

rancid vector Jul 6, 2020, 3:59 AM

#

@craggy blade 600UC= 6k battle coin

craggy blade Jul 6, 2020, 3:59 AM

#

@rancid vector You talking about your battle coins?

rancid vector Jul 6, 2020, 3:59 AM

#

@craggy blade yes

craggy blade Jul 6, 2020, 3:59 AM

#

@rancid vector When bonus challenge will come again you should get your bonus challenge points back.

rancid vector Jul 6, 2020, 4:00 AM

#

@craggy blade Can you tell me when B challengewill be back?

craggy blade Jul 6, 2020, 4:00 AM

#

@rancid vector No specific date available but probably it will come after 0.19

rancid vector Jul 6, 2020, 4:01 AM

#

@night cloak Can you tell me when B challenge will be back?

night cloak Jul 6, 2020, 4:02 AM

#

Sorry. I don't know. Probably what The Gamer says.

craggy blade Jul 6, 2020, 4:05 AM

#

@craggy blade royale pass will get locked tomorrow right? , At what time?
@sand wasp Tomorrow is 7, Royal pass will be locked on 12.

sand wasp Jul 6, 2020, 4:07 AM

#

@craggy blade ok thank you

craggy blade Jul 6, 2020, 4:07 AM

#

Welcome :)

clear snow Jul 6, 2020, 4:09 AM

#

I want to know how should i check date of download pubg or date of account creation?

craggy blade Jul 6, 2020, 4:10 AM

#

You created Pubg account with FB? @clear snow

clear snow Jul 6, 2020, 4:10 AM

#

Gamecenter n twitter

night cloak Jul 6, 2020, 4:11 AM

#

you can find that in twitter settings as well as in the Game center

wraith brook Jul 6, 2020, 4:12 AM

#

There is a app called BAGT . Using it can lead to ban ?

storm flumeBOT Jul 6, 2020, 4:13 AM

#

Use of unauthorized third-party software or methods, @wraith brook, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

storm willow Jul 6, 2020, 4:13 AM

#

@clear snow login to appstore and in purchased app section search PUBG mobile, compare that date with your first season. If you have created with twitter check Twitter settings app with permission menu

wraith brook Jul 6, 2020, 4:14 AM

#

@night cloak Sorry but I don't want bot answers . Can u explain why so ?

light robin Jul 6, 2020, 4:14 AM

#

In Pakistan pubg server down

wraith brook Jul 6, 2020, 4:14 AM

#

@light robin pubg banned in pak

craggy blade Jul 6, 2020, 4:14 AM

#

@light robin PUBGM Staff team is aware of the servers issue in Pakistan. Please remain patient while they investigate the issue.

night cloak Jul 6, 2020, 4:14 AM

#

@wraith brook same answer

light robin Jul 6, 2020, 4:14 AM

#

why

night cloak Jul 6, 2020, 4:14 AM

#

Itz said by mod @wraith brook bot is controlled by humans boii

clear snow Jul 6, 2020, 4:14 AM

#

Check in Twitter?

wraith brook Jul 6, 2020, 4:14 AM

#

Oof

storm willow Jul 6, 2020, 4:15 AM

#

@clear snow what ever linked account you used to create the pubg mobile app .

wraith brook Jul 6, 2020, 4:15 AM

#

But why gfx leads to ban ? I want a reason

clear snow Jul 6, 2020, 4:15 AM

#

Yes but date can check on Twitter?

night cloak Jul 6, 2020, 4:15 AM

#

Twitter settings > apps and sessions and then you'll find it @clear snow

jovial canopy Jul 6, 2020, 4:15 AM

#

I Want Refund My UC

night cloak Jul 6, 2020, 4:15 AM

#

@wraith brook yes it will

spring zephyr Jul 6, 2020, 4:15 AM

#

@jovial canopy There are no refunds.

light robin Jul 6, 2020, 4:16 AM

#

so how can i use pubg

night cloak Jul 6, 2020, 4:16 AM

#

It violates the in game policies which says no third party apps /modification in game settings @wraith brook

craggy blade Jul 6, 2020, 4:16 AM

#

There's a achievement in game linked which you get for linking a social media account. You should got that achievement when you created your account with a social media.

jovial canopy Jul 6, 2020, 4:16 AM

#

@spring zephyrWhy

wraith brook Jul 6, 2020, 4:16 AM

#

Kk

jovial canopy Jul 6, 2020, 4:16 AM

#

i Want To Refund UC And Bring Back Money

light robin Jul 6, 2020, 4:16 AM

#

boring days without pubg

night cloak Jul 6, 2020, 4:17 AM

#

@jovial canopy u purchased it through money?

#

Or bonus challenge? Or any third party apps?

spring zephyr Jul 6, 2020, 4:17 AM

#

@jovial canopy You can't do that.

jovial canopy Jul 6, 2020, 4:17 AM

#

@spring zephyrwhy

storm flumeBOT Jul 6, 2020, 4:17 AM

#

You can contact the customer service via the game settings, @jovial canopy. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Jul 6, 2020, 4:18 AM

#

Well it actually could be done if it's 1-2 days and uc hasn't been spend through Google play refund 👀

spring zephyr Jul 6, 2020, 4:18 AM

#

@sonic plover No advertisement here.

polar marshBOT Jul 6, 2020, 4:19 AM

#

@hardy fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light robin Jul 6, 2020, 4:19 AM

#

any one tell me how many days to open pubg in Pakistan?

#

can i use vpn to open pubg in Pakistan

spring zephyr Jul 6, 2020, 4:20 AM

#

@light robin Usage of VPN is not recomended.

light robin Jul 6, 2020, 4:21 AM

#

can i use vpn without any issue or danger

spring zephyr Jul 6, 2020, 4:21 AM

#

It's not recomended, do it at youe own risk.

light robin Jul 6, 2020, 4:22 AM

#

so what can i do

night cloak Jul 6, 2020, 4:22 AM

#

you need to wait for your government to unban it.

light robin Jul 6, 2020, 4:23 AM

#

Lol

#

to hard time for us

polar marshBOT Jul 6, 2020, 4:38 AM

#

@solar vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

north kayak Jul 6, 2020, 4:39 AM

#

My account got hack so what can I do for supprt??

wraith brook Jul 6, 2020, 4:39 AM

#

@HarricAn#9830 How ?

spring zephyr Jul 6, 2020, 4:39 AM

#

@north kayak Do you still have access to your account?

north kayak Jul 6, 2020, 4:39 AM

#

@spring zephyr nope

storm flumeBOT Jul 6, 2020, 4:39 AM

#

Please refer to subpoint 2.8 in #faq for further information, @north kayak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jul 6, 2020, 4:41 AM

#

When is crew channglle

spring zephyr Jul 6, 2020, 4:42 AM

#

@night cloak Soon™️

north kayak Jul 6, 2020, 4:44 AM

#

@wraith brook I don't know bro

#

You know how to get back??

polar matrix Jul 6, 2020, 4:52 AM

#

Is using GFX tool to play allowed. Because I am seeing some youtubers doing that.

storm flumeBOT Jul 6, 2020, 4:52 AM

#

Use of unauthorized third-party software or methods, @polar matrix, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

stoic hazel Jul 6, 2020, 4:55 AM

#

Why can't I play bonus challenge while my friend can?

spring zephyr Jul 6, 2020, 4:56 AM

#

@stoic hazel It will come back, soon.

light quiver Jul 6, 2020, 5:03 AM

#

When the next update turkey

spring zephyr Jul 6, 2020, 5:03 AM

#

@light quiver 7th July, check #news for more info.

true terrace Jul 6, 2020, 5:05 AM

#

Iam not able to see my weekly report and also not able to collect the rewards,how to fix this problem

stoic hazel Jul 6, 2020, 5:05 AM

#

Thanks @spring zephyr

wraith brook Jul 6, 2020, 5:07 AM

#

@true terrace What is the issue ?

light quiver Jul 6, 2020, 5:08 AM

#

What time?

true terrace Jul 6, 2020, 5:08 AM

#

When i try to open weekly report it is loading continuously

#

From last week it is happening like this

night cloak Jul 6, 2020, 5:09 AM

#

it will be available for you after the update

ripe pagoda Jul 6, 2020, 5:09 AM

#

Any Egyptian here?

true terrace Jul 6, 2020, 5:10 AM

#

@night cloak ok thank you

crisp garden Jul 6, 2020, 5:13 AM

#

Thanks a lot

crisp turret Jul 6, 2020, 5:18 AM

#

please state your issue @ripe pagoda

torpid coral Jul 6, 2020, 5:19 AM

#

What is this bug

📎 video0.mp4

#

What is wrong with my crosshair???

crystal spire Jul 6, 2020, 5:20 AM

#

I can't enter in a match

storm flumeBOT Jul 6, 2020, 5:20 AM

#

Hello, @torpid coral!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

crystal spire Jul 6, 2020, 5:20 AM

#

Can anybody help me

spring zephyr Jul 6, 2020, 5:20 AM

#

@crystal spire What does it show when you are trying to you enter the game and your region?

crystal spire Jul 6, 2020, 5:21 AM

#

@spring zephyr it's just loading

spring zephyr Jul 6, 2020, 5:21 AM

#

@crystal spire Your country?

crystal spire Jul 6, 2020, 5:21 AM

#

India

spring zephyr Jul 6, 2020, 5:21 AM

#

@crystal spire Can you explain what's happening?

crystal spire Jul 6, 2020, 5:22 AM

#

@spring zephyr when I click the start button

#

Then I just loading screen comes

spring zephyr Jul 6, 2020, 5:22 AM

#

@crystal spire What's your device?

crystal spire Jul 6, 2020, 5:22 AM

#

But I can't enter the match

#

I have the problem from this morning

#

Suddenly

spring zephyr Jul 6, 2020, 5:23 AM

#

Can I know your device?

vale moat Jul 6, 2020, 5:23 AM

#

Bad net

spring zephyr Jul 6, 2020, 5:24 AM

#

@crystal spire Try doing a routine repair.
If it still doesn't get fixed, then try to change yoru networl connection and see if works.

#

@vale moat ?

crystal spire Jul 6, 2020, 5:25 AM

#

@spring zephyr it's vivou95

#

Sry

#

Vivoy95

vale moat Jul 6, 2020, 5:25 AM

#

U have bad net

night cloak Jul 6, 2020, 5:32 AM

#

@stoic fable VPN is not recommended

stoic fable Jul 6, 2020, 5:33 AM

#

But still it's not violating the terms right?

night cloak Jul 6, 2020, 5:34 AM

#

you can contact the In-game Customer service for further information's

stoic fable Jul 6, 2020, 5:34 AM

#

@night cloak k thanks tho

torpid coral Jul 6, 2020, 5:35 AM

#

How long will it take for my Gabe to fix when I report from inside the Game?

spring zephyr Jul 6, 2020, 5:38 AM

#

@torpid coral If you have already reported a bug, then please wait patiently until it get fixed.

torpid coral Jul 6, 2020, 5:40 AM

#

How long ?

muted owl Jul 6, 2020, 5:40 AM

#

When pubg gonna fix that wifi mic bug.

#

It has been 5 days

torpid coral Jul 6, 2020, 5:41 AM

#

Because I will be playing in pamco tournament so it need fixing ASAP

spring zephyr Jul 6, 2020, 5:41 AM

#

@muted owl Soon, the devs are working on it.

muted owl Jul 6, 2020, 5:41 AM

#

It’s so much pain and annoying for comp players.

torpid coral Jul 6, 2020, 5:41 AM

#

Exactly @muted owl

muted owl Jul 6, 2020, 5:42 AM

#

I mean we have seen glitches that can be fixed with repair or restart but this is getting worse when a bug gets attached to few gamers and can’t be fixed no matter what.

#

Come on developers how we are supposed to play if mic doesn’t work. You can’t expect comp players to play on mobile data if ping goes up to 200. It’s really annoying

spring zephyr Jul 6, 2020, 5:44 AM

#

@muted owl It will get fixed soon.

muted owl Jul 6, 2020, 5:44 AM

#

Honestly more and more getting effected with time instead getting a fix for it. Seriously help us out.

torpid coral Jul 6, 2020, 5:45 AM

#

Relax @muted owl the new update is coming soon this will all be fixed 2 birds one stone

muted owl Jul 6, 2020, 5:45 AM

#

I hope so

#

Another issue is with loading screen I’m sure many reported already

marble spruce Jul 6, 2020, 5:49 AM

#

Today my pubg account was hacked... And they stole my 700 uc

#

Pls help me

crisp turret Jul 6, 2020, 5:51 AM

#

Are you able to login to your pubg m account?@marble spruce

marble spruce Jul 6, 2020, 5:51 AM

#

Yes.... Because I changed my password.

#

But I am unable to find my 700 uc

#

Pls help me

storm flumeBOT Jul 6, 2020, 5:52 AM

#

You can contact the customer service via the game settings, @marble spruce. Refer to subpoint 5.3 in #faq for further instructions.

marble spruce Jul 6, 2020, 5:54 AM

#

I reported it

crisp turret Jul 6, 2020, 5:54 AM

#

If you have already changed your password, your problem may have been resolved. Is it ? But unfortunately uc refund is not possible after spending .

night cloak Jul 6, 2020, 5:55 AM

#

when is mic problem gonna be fix?

spring zephyr Jul 6, 2020, 5:55 AM

#

@night cloak Soon™️

marble spruce Jul 6, 2020, 5:55 AM

#

So... There is no any other solution to get back my uc

night cloak Jul 6, 2020, 5:57 AM

#

you wont be able to get that once you have spend that.

marble spruce Jul 6, 2020, 5:57 AM

#

But I didn't spend it

#

How can pubg so rude to me

spring zephyr Jul 6, 2020, 5:58 AM

#

@marble spruce Security of your own account is your own responsibility. You can't do anything about it.

dapper niche Jul 6, 2020, 6:01 AM

#

that bag where to do the bonus challange is missing for me,any fix or why this is happing?

📎 IMG_20200706_112844.jpg 📎 IMG_20200706_112952.jpg

glossy sable Jul 6, 2020, 6:01 AM

#

The Bonus Challenge is currently closed.

dapper niche Jul 6, 2020, 6:02 AM

#

but its opened for my friend

idle wraith Jul 6, 2020, 6:02 AM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

#

I dont can use the mic

ocean arch Jul 6, 2020, 6:03 AM

#

You have selected under 18@idle wraith

idle wraith Jul 6, 2020, 6:03 AM

#

@ocean arch No

ocean arch Jul 6, 2020, 6:04 AM

#

Or there will be someone on your team that may have selected it@idle wraith

idle wraith Jul 6, 2020, 6:04 AM

#

@ocean arch No

plain bone Jul 6, 2020, 6:04 AM

#

why i am getting disync in 40 consistence ping?

idle wraith Jul 6, 2020, 6:04 AM

#

Idont can use the mic

craggy bison Jul 6, 2020, 6:04 AM

#

Guys what does this mean?

📎 image0.png

ocean arch Jul 6, 2020, 6:05 AM

#

@plain bone you need a stable connection

plain bone Jul 6, 2020, 6:05 AM

#

@ocean arch what table?

ocean arch Jul 6, 2020, 6:06 AM

#

Stable

idle wraith Jul 6, 2020, 6:06 AM

#

@ocean arch Can you help me

#

📎 Screenshot_-_PUBG_MOBILE.jpg

#

Pleas

ocean arch Jul 6, 2020, 6:07 AM

#

It is staying that you are underage to use mic

timber robin Jul 6, 2020, 6:08 AM

#

@polar marsh i just lost my uc i dont know why yesterday i had 595 today i see only 5uc why plese help i m not able to understand why this happened.

idle wraith Jul 6, 2020, 6:08 AM

#

@ocean arch But my age 18 YEAR

glossy sable Jul 6, 2020, 6:08 AM

#

Yes, not 18.

ocean arch Jul 6, 2020, 6:09 AM

#

@timber robin someone might have access to your account

idle wraith Jul 6, 2020, 6:10 AM

#

@ocean arch How can I solve this problem

glossy sable Jul 6, 2020, 6:10 AM

#

Wait for a year? 🤨

plain bone Jul 6, 2020, 6:10 AM

#

@ocean arch i have stable connection and it gives 20-40 consistence ping

timber robin Jul 6, 2020, 6:11 AM

#

@ocean arch no bro there is nothing new in my account i can open my account and there is nothing new purchased.

idle wraith Jul 6, 2020, 6:11 AM

#

@glossy sable Way

craggy bison Jul 6, 2020, 6:11 AM

#

What does buffer overflow mean?

#

Help

marble spruce Jul 6, 2020, 6:12 AM

#

@DÀDDYÇØØL I am also facing that problem

craggy bison Jul 6, 2020, 6:12 AM

#

📎 image0.png

inland zealot Jul 6, 2020, 6:12 AM

#

📎 Screenshot_2020-07-06-11-39-57-38_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-07-06-11-41-26-95_dac7cc7571c39b392df64923967cf7da.jpg

#

What's this??

#

Everything is Zero, I don't see any enemy

#

Time is constantly 10mins, team points is still zero

plain bone Jul 6, 2020, 6:13 AM

#

dont know why they are not fixing glitches and bugs

inland zealot Jul 6, 2020, 6:13 AM

#

Is it PUBGM problem or my network?

timber robin Jul 6, 2020, 6:14 AM

#

@plain bone please bro help there is nothing new purchased in my account please help me out i just lost my 590 uc

inland zealot Jul 6, 2020, 6:14 AM

#

It happens everytime I start a match

#

@Mods?

marble spruce Jul 6, 2020, 6:14 AM

#

@DÀDDYÇØØL I also lost my 700 uc

#

How can I get back

idle wraith Jul 6, 2020, 6:15 AM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

#

Can help me

haughty cypress Jul 6, 2020, 6:15 AM

#

@idle wraith do you know what an age restriction is

plain bone Jul 6, 2020, 6:15 AM

#

@timber robin bro tag to staff member

timber robin Jul 6, 2020, 6:16 AM

#

@plain bone who is the staff member please give me their contact.

idle wraith Jul 6, 2020, 6:16 AM

#

@haughty cypress Yes

haughty cypress Jul 6, 2020, 6:17 AM

#

@idle wraith are you aware that people under 18 cannot use chat functions

idle wraith Jul 6, 2020, 6:17 AM

#

@haughty cypress Yes

night cloak Jul 6, 2020, 6:17 AM

#

@marble spruce where is it spent ?

haughty cypress Jul 6, 2020, 6:17 AM

#

@idle wraith are you 17?

marble spruce Jul 6, 2020, 6:17 AM

#

@Ashu I didn't spent it

storm flumeBOT Jul 6, 2020, 6:17 AM

#

You can contact the customer service via the game settings, @marble spruce @timber robin. Refer to subpoint 5.3 in #faq for further instructions.

craggy bison Jul 6, 2020, 6:18 AM

#

What does buffer overflow mean?

#

Pls

whole rain Jul 6, 2020, 6:18 AM

#

Hello

haughty cypress Jul 6, 2020, 6:18 AM

#

@craggy bison

📎 Screenshot_20200705-232020_Chrome.jpg

marble spruce Jul 6, 2020, 6:18 AM

#

@night cloak pls help me

craggy bison Jul 6, 2020, 6:18 AM

#

@haughty cypress

night cloak Jul 6, 2020, 6:18 AM

#

@marble spruce

You can contact the customer service via the game settings, @marble spruce @timber robin. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume

craggy bison Jul 6, 2020, 6:19 AM

#

📎 image0.png

polar marshBOT Jul 6, 2020, 6:19 AM

#

@whole rain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress Jul 6, 2020, 6:19 AM

#

@craggy bison read

📎 Screenshot_20200705-232020_Chrome.jpg

craggy bison Jul 6, 2020, 6:19 AM

#

Oh ol

#

Ok

marble spruce Jul 6, 2020, 6:20 AM

#

@night cloak I already reported this problem.... But still I didn't get back my 700 uc

idle wraith Jul 6, 2020, 6:21 AM

#

@haughty cypress My age 19 year

craggy bison Jul 6, 2020, 6:21 AM

#

#media

idle wraith Jul 6, 2020, 6:21 AM

#

@haughty cypress pleas help

stoic hazel Jul 6, 2020, 6:21 AM

#

So if I use the samsung game thing will I get banned

haughty cypress Jul 6, 2020, 6:22 AM

#

gonna guess you typed in the wrong age@idle wraith nobody can help you

#

@stoic hazel mods say using any third party app isnt advisable, so you do you

idle wraith Jul 6, 2020, 6:22 AM

#

@haughty cypress No

stoic hazel Jul 6, 2020, 6:23 AM

#

How to disable the samsung game plugin?

marble spruce Jul 6, 2020, 6:23 AM

#

@haughty cypress pls help me.... I lost my 700 uc

haughty cypress Jul 6, 2020, 6:23 AM

#

@stoic hazel google exists, fyi

#

@marble spruce contact customer support, nobody can help you here

#

@idle wraith yes

#

plus you said you were 17 earlier, then you edited the message to say 18, now you say you are 19, either you think im blind or you dont even know your own age@idle wraith

idle wraith Jul 6, 2020, 6:25 AM

#

@haughty cypress I made the mistake sign in

haughty cypress Jul 6, 2020, 6:25 AM

#

then sucks for you, nobody can help you with it@idle wraith try customer support

idle wraith Jul 6, 2020, 6:27 AM

#

@haughty cypress Okay, but why are you angry?

#

@haughty cypress thank you any way

haughty cypress Jul 6, 2020, 6:28 AM

#

nobody is angry, im just mocking you ConfusedDog

idle wraith Jul 6, 2020, 6:29 AM

#

@haughty cypress I am sorry for disturbing you

haughty cypress Jul 6, 2020, 6:30 AM

#

you should be sorry for lying about your age instead

idle wraith Jul 6, 2020, 6:31 AM

#

@haughty cypress Ok

#

@haughty cypress But I just want to solve this problem Because she tired me😟 😟 😟

#

😫 😫

polar marshBOT Jul 6, 2020, 6:33 AM

#

@median plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

median plinth Jul 6, 2020, 6:34 AM

#

Hi

spring zephyr Jul 6, 2020, 6:34 AM

#

@median plinth Usage of VPN is not recomended.

crisp turret Jul 6, 2020, 6:34 AM

#

@craggy bison are you experience the buffer overflow issue ?

median plinth Jul 6, 2020, 6:34 AM

#

@spring zephyr Even for matchmaking?

timber robin Jul 6, 2020, 6:35 AM

#

@craggy bison @median plinth i lost my 590 uc please help. There is nothung new purchased in my account.

spring zephyr Jul 6, 2020, 6:35 AM

#

@median plinth Yes, usage of VPN is not recomended. It's better if you won't use it.

#

@timber robin Contact in-game customer service for this issue instead of wasting time here.
Already answered you like 5 times.

haughty cypress Jul 6, 2020, 6:36 AM

#

not*?

median plinth Jul 6, 2020, 6:36 AM

#

It used to work, im having problems from today onwards

spring zephyr Jul 6, 2020, 6:36 AM

#

@median plinth Repair your game and see if it works.

timber robin Jul 6, 2020, 6:39 AM

#

@spring zephyr there is no help there they are not answering anything.

spring zephyr Jul 6, 2020, 6:40 AM

#

@timber robin Wait for there response, it can take some time.

sand path Jul 6, 2020, 6:40 AM

#

How may i help you. @haughty cypress

haughty cypress Jul 6, 2020, 6:40 AM

#

someone here was lying about their age to bypass game restrictions sadbonk

violet spruce Jul 6, 2020, 6:44 AM

#

@sand path @vivid merlin @night cloak

📎 Snapshot_20200706114101.png

sand path Jul 6, 2020, 6:45 AM

#

Region?@violet spruce

median plinth Jul 6, 2020, 6:45 AM

#

@spring zephyr Is there recent announcement regarding usage of vpn?

sand path Jul 6, 2020, 6:45 AM

#

@craggy bison region?

#

@median plinth Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

opal oriole Jul 6, 2020, 6:45 AM

#

@sand path I got my PUBG mobile account hacked. I had Twitter login but some how pubg remove that login! Now I lost my account. I tried so many way. Can someone plz help me and why pubg remove login from my Twitter account?

violet spruce Jul 6, 2020, 6:45 AM

#

@sand pathasia pakistan

sand path Jul 6, 2020, 6:45 AM

#

Is everyone seeing that?

storm flumeBOT Jul 6, 2020, 6:45 AM

#

Please refer to subpoint 2.5 in #faq for further information, @opal oriole. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

violet spruce Jul 6, 2020, 6:46 AM

#

@sand path i have only face this

#

@sand path i am scared whatis this please tell me about this

sand path Jul 6, 2020, 6:46 AM

#

@spring void ^

nimble flare Jul 6, 2020, 6:46 AM

#

📎 Screenshot_2020-06-07-22-43-19-726_com.tencent.ig.jpg

vagrant storm Jul 6, 2020, 6:47 AM

#

Hello Friend my Gyroscope is working for Gyroscope scope on option but not working when I am switching to gyroscope always On in Pubg . It was working perfectly earlier . I calibrated it is showing good no problem but even after that not working on Always on.

nimble flare Jul 6, 2020, 6:47 AM

#

Can someone help me with the dp28 glitch

storm flumeBOT Jul 6, 2020, 6:47 AM

#

Hello, @nimble flare!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

nimble flare Jul 6, 2020, 6:47 AM

#

I tried it but it did nothing

crisp turret Jul 6, 2020, 6:48 AM

#

Buffer overflow gernally occurs when we play much in a day and it store much more data in a temporary storage area .@violet spruce

violet spruce Jul 6, 2020, 6:50 AM

#

@crisp turret any disadvantage ?

crisp turret Jul 6, 2020, 6:53 AM

#

This is temporarily and the pop up message will soon remove itself

night cloak Jul 6, 2020, 6:54 AM

#

@craggy bison your region

#

Is gyro bugged @night cloak?

#

Like kinda high latency in gyro, works fine for most of games

#

Also increasing game frame drops :-/

opal oriole Jul 6, 2020, 6:59 AM

#

@sand path I got my PUBG mobile account hacked. I had Twitter login but some how pubg remove that login! Now I lost my account. I tried so many way. Can someone plz help me and why pubg remove login from my Twitter account?

vagrant storm Jul 6, 2020, 6:59 AM

#

Hello Friend my Gyroscope is working for Gyroscope scope on option but not working when I am switching to gyroscope always On in Pubg . It was working perfectly earlier . I calibrated it is showing good no problem but even after that not working on Always on.

night cloak Jul 6, 2020, 7:01 AM

#

@vagrant storm did u checked ur gyro sensis?

#

Gyro no scope?

spring zephyr Jul 6, 2020, 7:01 AM

#

@vagrant storm Try repairing your game once and see if it gets fixed.

vagrant storm Jul 6, 2020, 7:02 AM

#

Yes I calibrated it it's working when I am using Scope on option but know on Always on

spring zephyr Jul 6, 2020, 7:02 AM

#

@opal oriole You can't access to your PUBGM account?

vagrant storm Jul 6, 2020, 7:02 AM

#

Completely installed game again still not working

sharp onyx Jul 6, 2020, 7:02 AM

#

@vagrant storm can you send screenshot of gyro senstivity settings?

vagrant storm Jul 6, 2020, 7:02 AM

#

Sure

night cloak Jul 6, 2020, 7:02 AM

#

@rabbit > @vagrant storm Try repairing your game once and see if it gets fixed.
If it doesn't get fixed try increasing your no scope gyro sensi

spring zephyr Jul 6, 2020, 7:03 AM

#

@vagrant storm And SS of your basic settings where the gyroscope option is.

night cloak Jul 6, 2020, 7:03 AM

#

@spring zephyr anything bout latency?

#

🧐

spring zephyr Jul 6, 2020, 7:05 AM

#

@night cloak Are you facing the same problem?

night cloak Jul 6, 2020, 7:05 AM

#

Nah I can use but sometimes high latency

#

Like 1 out of 10 👀

#

It gets bugged

#

Kinda like I bend devices downward and the character takes 2-3 secs :-/

vagrant storm Jul 6, 2020, 7:07 AM

#

📎 Screenshot_20200604-002614.png

#

My gyro Sensitivity

spring zephyr Jul 6, 2020, 7:08 AM

#

@vagrant storm And a SS of your basic setting please.

vagrant storm Jul 6, 2020, 7:10 AM

#

📎 Screenshot_20200706-123956.png 📎 Screenshot_20200706-124010.png

#

My basic Settings

#

This problem started yesterday only earlier it was working fine for Always on alos

ocean arch Jul 6, 2020, 7:12 AM

#

@vagrant storm try repairing your game

vagrant storm Jul 6, 2020, 7:12 AM

#

Please guide how to do that?

gritty glade Jul 6, 2020, 7:14 AM

#

When India Bonus challenge Re open Again?
Please help me

spring zephyr Jul 6, 2020, 7:14 AM

#

@gritty glade Soon.

#

@vagrant storm Seems like a bug, try doing a routine repair. If it still doesn't get fixed, please do report it in the #old channel.

gritty glade Jul 6, 2020, 7:15 AM

#

Please give me exact date?
I have 7000 battle points and want uc redeem of 600 UC.
And buy this season Royal Pass

spring zephyr Jul 6, 2020, 7:16 AM

#

@gritty glade Soon, probably after the update..

cedar dirge Jul 6, 2020, 7:16 AM

#

Unlink features coming in 0.19.0?

spring zephyr Jul 6, 2020, 7:17 AM

#

@cedar dirge No info about it, it was not in the patch notes.

azure anvil Jul 6, 2020, 7:19 AM

#

السلام عليكم

spring zephyr Jul 6, 2020, 7:19 AM

#

@azure anvil English please.

azure anvil Jul 6, 2020, 7:20 AM

#

Hi how r you i need some from pubg support

storm flumeBOT Jul 6, 2020, 7:20 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @azure anvil. Remember to read through #faq before asking questions in the support channels.

azure anvil Jul 6, 2020, 7:21 AM

#

I wana see him a video how cheater recoerd video without showing hack

spring zephyr Jul 6, 2020, 7:21 AM

#

@azure anvil What?

azure anvil Jul 6, 2020, 7:22 AM

#

I wana sand vadio to under stand me

#

Can i talk to u in private

night cloak Jul 6, 2020, 7:22 AM

#

@vagrant storm i have one suggestion if repair doesn't work try Accelerometer calibration and try calibrating once with that app and restart and play should be fixed I guess :-) cya

graceful briar Jul 6, 2020, 7:23 AM

#

📎 Screenshot_2020-07-06-12-49-57-584_com.tencent.igce.jpg

azure anvil Jul 6, 2020, 7:23 AM

#

See video you under stand me

graceful briar Jul 6, 2020, 7:23 AM

#

I am facing this problem in beta pubg

spring zephyr Jul 6, 2020, 7:23 AM

#

@azure anvil What?

azure anvil Jul 6, 2020, 7:24 AM

#

Come private no one

#

I add you

storm flumeBOT Jul 6, 2020, 7:25 AM

#

Hello, @azure anvil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant storm Jul 6, 2020, 7:26 AM

#

@night cloak Ashu , thank you for advice but I calibrated all sensors yesterday only , tried all option on YouTube and requested Ruloutine repair just now still not working on Always on 🥴

night cloak Jul 6, 2020, 7:26 AM

#

#old

azure anvil Jul 6, 2020, 7:27 AM

#

No one

vagrant storm Jul 6, 2020, 7:27 AM

#

Thanks

azure anvil Jul 6, 2020, 7:27 AM

#

I need admin talk with him private plz

night cloak Jul 6, 2020, 7:27 AM

#

Regarding to

azure anvil Jul 6, 2020, 7:27 AM

#

To sand him video

#

Vary important

night cloak Jul 6, 2020, 7:28 AM

#

DM me

azure anvil Jul 6, 2020, 7:29 AM

#

I add you rock accapt

graceful briar Jul 6, 2020, 7:29 AM

#

Any1 there for helping me

storm flumeBOT Jul 6, 2020, 7:30 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @graceful briar. Remember to read through #faq before asking questions in the support channels.

tired fractal Jul 6, 2020, 7:30 AM

#

what is this??

📎 Screenshot_20200706-092909_PUBG_MOBILE.jpg

graceful briar Jul 6, 2020, 7:30 AM

#

I asked a question that i have an error in beta pubg mobile with facebook link failed

storm flumeBOT Jul 6, 2020, 7:30 AM

#

Hello, @tired fractal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

graceful briar Jul 6, 2020, 7:31 AM

#

I asked a question that i have an error in beta pubg mobile with facebook link failed

storm flumeBOT Jul 6, 2020, 7:31 AM

#

We provide support only for the global English version of PUBG MOBILE here.

azure anvil Jul 6, 2020, 7:31 AM

#

Rock i cant sand to you why

night cloak Jul 6, 2020, 7:32 AM

#

@graceful briar ask in beta server

polar marshBOT Jul 6, 2020, 7:32 AM

#

@mint turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusk swallow Jul 6, 2020, 7:33 AM

#

What are the benefits of being a moderator?

night cloak Jul 6, 2020, 7:33 AM

#

@dusk swallow refer #613267301243944960

dusk swallow Jul 6, 2020, 7:36 AM

#

@night cloak i couldn’t find the exact answer 😢

spring void Jul 6, 2020, 7:42 AM

#

There are no "benefits". This is a voluntary position @dusk swallow.

storm flumeBOT Jul 6, 2020, 7:43 AM

#

Use #matches to share custom games details, @real isle.

rich sundial Jul 6, 2020, 7:54 AM

#

Sells hacking 🙂👍🏼

storm flumeBOT Jul 6, 2020, 7:56 AM

#

Hello, @rich sundial!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

left relic Jul 6, 2020, 7:59 AM

#

My Facebook account is disabled how i recover my pubg account

storm flumeBOT Jul 6, 2020, 7:59 AM

#

Please refer to subpoint 2.8 in #faq for further information, @left relic. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT Jul 6, 2020, 8:06 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

toxic yarrow Jul 6, 2020, 8:28 AM

#

Its been 3days now no one is helping about permanent mic glitch

spring zephyr Jul 6, 2020, 8:28 AM

#

@toxic yarrow It will get fixed soon.

night cloak Jul 6, 2020, 8:29 AM

#

@toxic yarrow see in tomorrow's update it will be fixed hopefully

spring zephyr Jul 6, 2020, 8:30 AM

#

@hot temple Usage of VPN is not recomended.

polar marshBOT Jul 6, 2020, 8:31 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Jul 6, 2020, 8:38 AM

#

Please refer to subpoint 2.5 in #faq for further information, @lethal monolith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

azure rock Jul 6, 2020, 8:38 AM

#

Twitter account hacked any support

stable ether Jul 6, 2020, 8:42 AM

#

if I reach conqueror and get back to ace will I get conquror title for reaching conquror?

left relic Jul 6, 2020, 8:45 AM

#

Facebook account disabled.....How to recover my pubg account.... Help

night cloak Jul 6, 2020, 8:45 AM

#

You need to contact Facebook for that @left relic

#

@stable ether you'll get the conqueror title if you played atleast five matches in that tier.

gentle marten Jul 6, 2020, 8:47 AM

#

This person is related to the game. Follow me in the email and I can't remove it now. Please help me

📎 image0.png

night cloak Jul 6, 2020, 8:47 AM

#

@azure rock do you have any other account linked with it other than Twitter

azure rock Jul 6, 2020, 8:48 AM

#

Yes

night cloak Jul 6, 2020, 8:48 AM

#

@gentle marten you need to contact in game customer service

storm flumeBOT Jul 6, 2020, 8:48 AM

#

Please refer to subpoint #2.5 in #faq for further information, @azure rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

stable ether Jul 6, 2020, 8:48 AM

#

I mean If I reached conquror mid season and played 5 matches got the frame and stuff
and I don't play anymore and lose conqueror ranking will I get conquror title after season?

#

my friends are saying not possible

sharp onyx Jul 6, 2020, 8:49 AM

#

@stable ether once you reach conqueror, you will get the title, even if you finish the season on platinum or even bronze

gentle marten Jul 6, 2020, 8:49 AM

#

I tried to call them more than once but no response

stable ether Jul 6, 2020, 8:50 AM

#

@sharp onyx thanks sir

sharp onyx Jul 6, 2020, 8:50 AM

#

Np

brisk knot Jul 6, 2020, 8:55 AM

#

📎 Screenshot_20200706-142107.jpg

spring zephyr Jul 6, 2020, 8:55 AM

#

@brisk knot The bonus challenge is temporarily unavailable, it will come back soon.

brisk knot Jul 6, 2020, 8:56 AM

#

At morning I start my challenge but I opened now and I can't open reward..

#

So my points get ripped ?

spring zephyr Jul 6, 2020, 8:56 AM

#

@brisk knot It will come back soon.

brisk knot Jul 6, 2020, 8:57 AM

#

When? Any idea? Or date

spring zephyr Jul 6, 2020, 8:57 AM

#

Probably after some days when the new update rolls out.

brisk knot Jul 6, 2020, 8:57 AM

#

Okay

long saddle Jul 6, 2020, 9:13 AM

#

When will next crew challenge start

polar marshBOT Jul 6, 2020, 9:16 AM

#

@drifting moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torpid quail Jul 6, 2020, 9:30 AM

#

another one bites the dust

signal mirage Jul 6, 2020, 9:35 AM

#

When will be get unlinking option

spring zephyr Jul 6, 2020, 9:36 AM

#

@signal mirage No info about it, keep an eye on #news.

night cloak Jul 6, 2020, 9:42 AM

#

Why no bonus challenge

spring zephyr Jul 6, 2020, 9:42 AM

#

@night cloak It will come back, soon.

lavish marlin Jul 6, 2020, 9:42 AM

#

Is there any moderator here?

#

I lost my Pegi linked account information, I have no other link and want to recover my account?

storm flumeBOT Jul 6, 2020, 9:45 AM

#

Please refer to subpoint 2.8 in #faq for further information, @lavish marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lavish marlin Jul 6, 2020, 9:45 AM

#

Can i restore my account with you

#

@storm flume I do not know how to read the English

crisp turret Jul 6, 2020, 9:47 AM

#

If you have lost your linked Google Play or Facebook account information, please contact their customer support or try their find account / password feature.

lavish marlin Jul 6, 2020, 9:48 AM

#

How can I contact .. with customer service! Note that I lost all the links?@crisp turret

long saddle Jul 6, 2020, 9:50 AM

#

@spring zephyr when will next crew challenge i

#

Start

spring zephyr Jul 6, 2020, 9:50 AM

#

Soon™️

long saddle Jul 6, 2020, 9:51 AM

#

Any specific date

lavish marlin Jul 6, 2020, 9:51 AM

#

@spring zephyr Is there a supervisor? Can i talk to him? Because of my account

spring zephyr Jul 6, 2020, 9:52 AM

#

@lavish marlin You will need to recover your social media account first.

dawn nacelle Jul 6, 2020, 9:53 AM

#

@spring zephyr when will bonus challenge be back

night cloak Jul 6, 2020, 9:53 AM

#

@dawn nacelle soon

unique fern Jul 6, 2020, 9:53 AM

#

game performed very poorly

lavish marlin Jul 6, 2020, 9:53 AM

#

@spring zephyr I lost my social media account data, and my game-linked account is Twitter, has it been locked by Twitter?

ocean arch Jul 6, 2020, 9:54 AM

#

@dawn nacelle hopefully soon no exact date

storm flumeBOT Jul 6, 2020, 9:54 AM

#

Please refer to subpoint 2.8 in #faq for further information, @lavish marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dawn nacelle Jul 6, 2020, 9:54 AM

#

@night cloak I need to redeem uc and get next season rp will be back before next rp

night cloak Jul 6, 2020, 9:54 AM

#

@dawn nacelle no specific date it will be back soon.

dawn nacelle Jul 6, 2020, 9:55 AM

#

@night cloak thank for the information

long saddle Jul 6, 2020, 9:55 AM

#

Please tell the date for new crew challenge

night cloak Jul 6, 2020, 9:55 AM

#

@long saddle no specific date brother

lavish marlin Jul 6, 2020, 10:13 AM

#

@dawn nacelle Are you a moderator?

spring zephyr Jul 6, 2020, 10:13 AM

#

No, he is not a moderator. @lavish marlin

lavish marlin Jul 6, 2020, 10:14 AM

#

@spring zephyr Well, I want a moderator. I have a problem

spring zephyr Jul 6, 2020, 10:14 AM

#

What's your issue?

lavish marlin Jul 6, 2020, 10:15 AM

#

I lost my account with you I want to restore it@A.....#3243

#

@spring zephyr

spring zephyr Jul 6, 2020, 10:15 AM

#

How did you lost your account?

forest rock Jul 6, 2020, 10:16 AM

#

i need the official site to report a player

storm flumeBOT Jul 6, 2020, 10:16 AM

#

Hello, @forest rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint 2.8 in #faq for further information, @lavish marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jul 6, 2020, 10:17 AM

#

@lavish marlin Read #faq 2.8

#

@lavish marlin You will need to recover your social media account.
That's your only hope of recovering your PUBGM account.

lavish marlin Jul 6, 2020, 10:20 AM

#

How can I recover the media account?

#

@spring zephyr

storm flumeBOT Jul 6, 2020, 10:21 AM

#

Please refer to subpoint 2.8 in #faq for further information, @lavish marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lavish marlin Jul 6, 2020, 10:22 AM

#

@spring zephyr Can I send a picture to the account? I want to restore only in any way possible

spring zephyr Jul 6, 2020, 10:22 AM

#

@lavish marlin You will need to recover your social media account.
That's your only hope of recovering your PUBGM account.

#

Already answered.

#

@lavish marlin If you can't recover your social media account, then you can't recover your PUBGM account.

lavish marlin Jul 6, 2020, 10:25 AM

#

@spring zephyr Why can't I recover it? What is the benefit of your support!

#

@spring zephyr Is your support available to serve hackers only?

spring zephyr Jul 6, 2020, 10:26 AM

#

@lavish marlin Security of your social media account is your own responsibility.

lavish marlin Jul 6, 2020, 10:27 AM

#

Ok, I lost the communication accounts, can you not take my personal email and link it from you?

spring zephyr Jul 6, 2020, 10:28 AM

#

No, you will need to recover your social media account or you will loss your PUBGM account. @lavish marlin

lavish marlin Jul 6, 2020, 10:31 AM

#

@spring zephyr Is it possible if I can recover the link account data? I came to you!

night cloak Jul 6, 2020, 10:33 AM

#

@lavish marlin r u linked to fb ac if so contact Facebook customer service to recover !

lavish marlin Jul 6, 2020, 10:34 AM

#

@night cloak I do not have Facebook ..

spring zephyr Jul 6, 2020, 10:34 AM

#

@lavish marlin If you can't recover your social media account, then you have lost your PUBGM account too.

lavish marlin Jul 6, 2020, 10:34 AM

#

5484837149 This is my hands on the game

dawn nacelle Jul 6, 2020, 10:43 AM

#

@lavish marlin noooo

fathom frost Jul 6, 2020, 10:56 AM

#

An option to unlink the Social Media account is temporary on hold. We are working on it. When it’s going to be available again?

spring zephyr Jul 6, 2020, 10:56 AM

#

@fathom frost Soon.

night cloak Jul 6, 2020, 10:59 AM

#

@fathom frost u will see it in 0.20.0 update hopefully

fathom frost Jul 6, 2020, 10:59 AM

#

And what’s the benefit of this further. Dose it allows you to unlinked an hacked accounts?

night cloak Jul 6, 2020, 11:00 AM

#

@fathom frost no only the account in use may be unlinked

#

@fathom frost if u want to unlink hacked social media refer to #faq subpoint 2.5

raw edge Jul 6, 2020, 11:04 AM

#

Hello

frozen crest Jul 6, 2020, 11:04 AM

#

Hi

#

@raw edge mal

#

@raw edge aptal

ocean arch Jul 6, 2020, 11:05 AM

#

For general discussion use #chat

solid thistle Jul 6, 2020, 11:08 AM

#

Hello i want to buy a phone on my for play at pubg because my iPhone X does not support 5 finger more. Someone can tell me phone for play and support 5 finger more and not expensiv ?

night cloak Jul 6, 2020, 11:09 AM

#

@solid thistle u can google that

plain sandal Jul 6, 2020, 11:09 AM

#

@solid thistle oneplus 7T

ocean arch Jul 6, 2020, 11:09 AM

#

@solid thistle you can Google it

solid thistle Jul 6, 2020, 11:09 AM

#

Yes but on Google dont say if thé phone support 5 more finger

thorny pumice Jul 6, 2020, 11:09 AM

#

@spring zephyr please I need your help I can’t open my game

📎 image0.png

ocean arch Jul 6, 2020, 11:09 AM

#

@thorny pumice wait till next update

night cloak Jul 6, 2020, 11:10 AM

#

@solid thistle watch some youtube videos then

spring zephyr Jul 6, 2020, 11:10 AM

#

@thorny pumice It will get fixed in the new update rhyFlamesBlack

fathom frost Jul 6, 2020, 11:10 AM

#

@fathom frost if u want to unlink hacked social media refer to #faq subpoint 2.5
@night cloak I did this step by step and today the tilling me the unlink account is temporary on hold, my question is when this option back to work will you guys be able to unlink my hacked account ?

night cloak Jul 6, 2020, 11:10 AM

#

@fathom frost hacked social media cannot be unlinked unless u have access to it

plain sandal Jul 6, 2020, 11:11 AM

#

@plain sandal the one u saw must be 5T 7T does for sure

night cloak Jul 6, 2020, 11:11 AM

#

And for now unlink is disabled so be patient until it returns@fathom frost

fathom frost Jul 6, 2020, 11:12 AM

#

@fathom frost hacked social media cannot be unlinked unless u have access to it
@night cloak why would I unlink it if I have access to it?!!!

night cloak Jul 6, 2020, 11:13 AM

#

@fathom frost refer to #faq subpoint 2.5 for unlinking hacked social media

gritty glade Jul 6, 2020, 11:13 AM

#

Please Apply This setting In your Anti Cheat System.
@Error403#4903

📎 IMG_20200706_164314.jpg

rare fable Jul 6, 2020, 11:13 AM

#

How much space should be free for the next update?

ocean arch Jul 6, 2020, 11:14 AM

#

@gritty glade you can give you r feedback in #old

torn kindle Jul 6, 2020, 11:14 AM

#

Dear Pubg Managers, if you do not eliminate the Cheats as soon as possible, all players will soon leave the game, after all, this is not only the only game, but also the broadcast rank, the man squeezes a single bullet from 450 meters. I #BENTEAM

sand path Jul 6, 2020, 11:14 AM

#

@rare fable 2.4gb

#

#old @torn kindle

night cloak Jul 6, 2020, 11:14 AM

#

@rare fable u can check pubgm-news for details

rare fable Jul 6, 2020, 11:14 AM

#

2.4 GB including the previously downloaded?

sand path Jul 6, 2020, 11:15 AM

#

Yeah. You need that to install it.

flat bobcat Jul 6, 2020, 11:19 AM

#

Is it understood correctly that there are no security changes in the new update being officially communicated? So nothing new to deal with hackers?

sand path Jul 6, 2020, 11:25 AM

#

:) You will see

shy mist Jul 6, 2020, 11:25 AM

#

When does season reset? Tmmrw or 14th?

sand path Jul 6, 2020, 11:25 AM

#

12th @shy mist

shy mist Jul 6, 2020, 11:25 AM

#

Oops y 5 days breaktime?@sand path

sand path Jul 6, 2020, 11:26 AM

#

0.19

flat bobcat Jul 6, 2020, 11:26 AM

#

@sand path you’ve actually made me a bit excited now 😂

sand path Jul 6, 2020, 11:26 AM

#

They'll wait for the version to be Stable.

primal igloo Jul 6, 2020, 11:26 AM

#

My in game mic is not working from 2 days I just uninstalled it and. Reinstalled it still not working does anyone have an idea how to fix it

shy mist Jul 6, 2020, 11:26 AM

#

Okay thnx @sand path

sand path Jul 6, 2020, 11:26 AM

#

@primal igloo on wifi?

primal igloo Jul 6, 2020, 11:27 AM

#

Yes on both wifi and mobile data @sand path

sand path Jul 6, 2020, 11:27 AM

#

May i know your
Character ID
Device
Country

primal igloo Jul 6, 2020, 11:27 AM

#

I tried vpn too @primal igloo

sand path Jul 6, 2020, 11:28 AM

#

Please provide the above information. So the devs can address the issue.

primal igloo Jul 6, 2020, 11:29 AM

#

5308495383 id IPhone SE India @sand path

sand path Jul 6, 2020, 11:29 AM

#

Thank. Will inform you when there's any response

thin wind Jul 6, 2020, 11:30 AM

#

📎 Screenshot_20200706-132329_PUBG_MOBILE.jpg

primal igloo Jul 6, 2020, 11:30 AM

#

Thank you @sand path

sand path Jul 6, 2020, 11:31 AM

#

@thin wind that will be fixed tomorrow when you download 0.19

thin wind Jul 6, 2020, 11:32 AM

#

But I didn't play the new update

#

Is it a bug or something

sand path Jul 6, 2020, 11:32 AM

#

That's unfortunate. The developers have said it will be fixed with the new version update.

#

It happened due to downloading game from unofficial sources.

thin wind Jul 6, 2020, 11:33 AM

#

Yeah I recieved it from a share app

night cloak Jul 6, 2020, 11:34 AM

#

@thin wind dont update from unofficial sources for any problem

thin wind Jul 6, 2020, 11:34 AM

#

Ok thanks

#

Only GG PLAY

#

Thanks again

night cloak Jul 6, 2020, 11:35 AM

#

@thin wind :)

amber cedar Jul 6, 2020, 11:35 AM

#

When mic issue will be fully fixed?

sand path Jul 6, 2020, 11:36 AM

#

@thin wind Google play or pubgmobile.com

#

@amber cedar is it happening on wifi only?

amber cedar Jul 6, 2020, 11:36 AM

#

No on data

flat bobcat Jul 6, 2020, 11:36 AM

#

Just curious. Why would someone download from an unofficial source unless they wanted the game modified (for cheating)?

sand path Jul 6, 2020, 11:36 AM

#

@flat bobcat they can share from one device to other. Or use other third party platforms

#

@amber cedar is it not working at all,

#

?

opal oriole Jul 6, 2020, 11:37 AM

#

@spring zephyr yes

flat bobcat Jul 6, 2020, 11:37 AM

#

Ok, thanks

amber cedar Jul 6, 2020, 11:37 AM

#

It works sometimes. But in between it stops . Sometime we restart then it work again but sometime. It dosent work.

sand path Jul 6, 2020, 11:38 AM

#

Alright. Please add that in #old

#

With character ID Device and country

polar marshBOT Jul 6, 2020, 11:46 AM

#

@honest iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

patent seal Jul 6, 2020, 11:51 AM

#

Please give unlink option in next update pubg please
Because of that facing son many problems
Every one have that problem
Please give in next upadte unlink option

#

Reply

polar cave Jul 6, 2020, 11:52 AM

#

lag open scope

ocean arch Jul 6, 2020, 11:52 AM

#

@patent seal you can give your feedback on #old

patent seal Jul 6, 2020, 11:52 AM

#

That is not a problem@soheyb
Please say to give unlink option

#

Oh definitely I'll give

night cloak Jul 6, 2020, 11:53 AM

#

They'll add that feature, once it is optimised

patent seal Jul 6, 2020, 11:54 AM

#

When ?
Ineed to unlink my fb from oubg

#

Pubg

#

Please pubg
Give unlink option

ocean arch Jul 6, 2020, 11:54 AM

#

@patent seal no exact date hopefully it will return soon

patent seal Jul 6, 2020, 11:55 AM

#

May be in tommorow update?

night cloak Jul 6, 2020, 11:55 AM

#

They'll add that feature, once it is optimised
Avoid repeating the same thing in here @patent seal

elfin canopy Jul 6, 2020, 11:55 AM

#

It's not mentioned in the patch notes,@patent seal.

patent seal Jul 6, 2020, 11:56 AM

#

Waste pubg

#

Some is always opening my account without my permission
I need to unlink
Thats why IAM asking
Pubg to unlink option

storm flumeBOT Jul 6, 2020, 11:59 AM

#

Please refer to subpoint #2.5 in #faq for further information, @patent seal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

patent seal Jul 6, 2020, 12:08 PM

#

Whatever that may be
I contacted in game but no response 😫
Atlest in next update please give unlink option
Please pubg

#

Waste pubg

#

Not even giving unlink option also

#

Beta pubg is waste@dhyrbfyty

#

Frist normal is only waste
U want beta version 😂😂

ocean arch Jul 6, 2020, 12:13 PM

#

@patent seal please stop repeating the same stuff you may get muted

patent seal Jul 6, 2020, 12:13 PM

#

Ok @nightfury

storm flumeBOT Jul 6, 2020, 12:17 PM

#

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

polar marshBOT Jul 6, 2020, 12:21 PM

#

@flint spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crystal bison Jul 6, 2020, 12:24 PM

#

Hello i wish you can help me
My pubg mobile account has been hacked and the one who did linked in the twitter and the e-mail stuff also linked
For more information for pubg support might be privacy

storm flumeBOT Jul 6, 2020, 12:24 PM

#

Please refer to subpoint 2.5 in #faq for further information, @crystal bison. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

chilly oasis Jul 6, 2020, 12:25 PM

#

Hello help me
My pubg mobile is stuck on loading

grand zinc Jul 6, 2020, 12:25 PM

#

Why chinese language

📎 Screenshot_20200706_175508_dac7cc7571c39b392df64923967cf7da.jpg

chilly oasis Jul 6, 2020, 12:25 PM

#

Please help me my pubg is stuck on loading.😭

night cloak Jul 6, 2020, 12:26 PM

#

@chilly oasis try repaire

chilly oasis Jul 6, 2020, 12:26 PM

#

@night cloak how?

spring zephyr Jul 6, 2020, 12:26 PM

#

@chilly oasis What does it show when you are trying to log-in?

#

@grand zinc Change your language from settings.

night cloak Jul 6, 2020, 12:27 PM

#

@chilly oasis #faq 4.10 read

chilly oasis Jul 6, 2020, 12:27 PM

#

@spring zephyr when I enter the game it takes too long to load and it's stuck on loading

storm flumeBOT Jul 6, 2020, 12:27 PM

#

Please refer to subpoint 4.10 in #faq for further information, @chilly oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

chilly oasis Jul 6, 2020, 12:28 PM

#

@night cloak @storm flume thank you

#

@spring zephyr and also you

spring zephyr Jul 6, 2020, 12:30 PM

#

@night cloak No, you can't.

#

Yes.

night cloak Jul 6, 2020, 12:32 PM

#

@night cloak ur acc will be active after u delete pubg

polar marshBOT Jul 6, 2020, 12:32 PM

#

@final dove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

trim wagon Jul 6, 2020, 12:39 PM

#

hello, can i get some information about the requirements for pubgm partner title and how to apply?

storm flumeBOT Jul 6, 2020, 12:41 PM

#

Please refer to this channel's pinned messages for further information, @trim wagon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

chilly hawk Jul 6, 2020, 12:44 PM

#

📎 Screenshot_20200706-180323603.jpg

night cloak Jul 6, 2020, 12:45 PM

#

@chilly hawk wait for tmrw update it will b fixed

chilly hawk Jul 6, 2020, 12:46 PM

#

It's reset after update?

spring zephyr Jul 6, 2020, 12:46 PM

#

@chilly hawk It will get fixed in the new update.

chilly hawk Jul 6, 2020, 12:47 PM

#

Thanks thanks

#

Hope my account will open

dusty rover Jul 6, 2020, 12:51 PM

#

Is unlink option available in new update

spring zephyr Jul 6, 2020, 12:51 PM

#

@dusty rover It was not in the patch notes. So, no.

dusty rover Jul 6, 2020, 12:52 PM

#

Unlink option is not available in kr version from today.i hope new update add unlink option with some changes

night cloak Jul 6, 2020, 12:54 PM

#

@dusty rover it will be in 0.20.0 update hopefully

ripe anchor Jul 6, 2020, 12:54 PM

#

At what time in the UK will we get the update tomorrow

night cloak Jul 6, 2020, 12:55 PM

#

@ripe anchor wait for tomorrow update will roll out slowly on all devices

ripe anchor Jul 6, 2020, 12:55 PM

#

So different for different people

night cloak Jul 6, 2020, 12:56 PM

#

@ripe anchor it will depend on your time zone

sharp onyx Jul 6, 2020, 12:58 PM

#

It also depends on your device. iOS users usually get it first, followed by google devices, and so on

tiny knoll Jul 6, 2020, 1:07 PM

#

how to be a member

night cloak Jul 6, 2020, 1:08 PM

#

@tiny knoll u want to get rare role ? chat in #chat or #pubg-mobile

cloud sand Jul 6, 2020, 1:08 PM

#

After pressing submit button any thing pop up come??

#

In pmco

night cloak Jul 6, 2020, 1:09 PM

#

@cloud sand #pmco ask there

tiny knoll Jul 6, 2020, 1:10 PM

#

@night cloak yes

#

how you become a member to see my rank

glad citrus Jul 6, 2020, 1:12 PM

#

Why there is time daily for stating TDM n can it fix tomorrows update

night cloak Jul 6, 2020, 1:17 PM

#

@tiny knoll if u want see u r rank go to #481204134859505684 and type !rank

heavy vortex Jul 6, 2020, 1:17 PM

#

@glad citrus I think it's fixed.. it's working good for me

night cloak Jul 6, 2020, 1:17 PM

#

@glad citrus wich server ?

tiny knoll Jul 6, 2020, 1:18 PM

#

@night cloak nothing appears

heavy vortex Jul 6, 2020, 1:18 PM

#

mine too Asia.. it takes max 30 second.

glad citrus Jul 6, 2020, 1:18 PM

#

@night cloak
Asia

night cloak Jul 6, 2020, 1:19 PM

#

@glad citrus it's fixed dho sometimes it might happen because of lack of players ...wait for a mod to reply to u

#

Is it possible that because of the new update tomorrow the server are a bit laggy or even I dint know damaged ? I had a few rounds where the first 10 minutes weren't playable at all because we all just got bugged back over and over again where we were landing .

glad citrus Jul 6, 2020, 1:21 PM

#

Ok

crystal bison Jul 6, 2020, 1:26 PM

#

I have sent an email for pung policy proximabeta and they didn't is there an estimate time for the reply

#

Pubg^

ocean arch Jul 6, 2020, 1:27 PM

#

@crystal bison it depends upon the availability of the support team

crystal bison Jul 6, 2020, 1:28 PM

#

thank you❤️ i wish they will fix the problem that i have

night cloak Jul 6, 2020, 1:29 PM

#

After the update when can u play the livik map

crystal bison Jul 6, 2020, 1:29 PM

#

It is about somone hacked my account and linked in twitter and another email in it and i still can log in with facebook

#

But he interrupted me by logging in

opal forge Jul 6, 2020, 1:30 PM

#

When will new new premium crates come

chrome token Jul 6, 2020, 1:34 PM

#

Hi there 👋
Why PUBG KR disabled prime membership??
When will you guys enable it??

spring zephyr Jul 6, 2020, 1:36 PM

#

@night cloak No advertisement here.

jolly sphinx Jul 6, 2020, 1:36 PM

#

i have lagg in this season 13 but in season 12 had no laggs

spring zephyr Jul 6, 2020, 1:36 PM

#

@chrome token We provide support only for the global English version of PUBG MOBILE here.

unique fern Jul 6, 2020, 1:36 PM

#

Hello

storm flumeBOT Jul 6, 2020, 1:36 PM

#

Please refer to subpoint 4.9 in #faq for further information, @jolly sphinx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin canopy Jul 6, 2020, 1:36 PM

#

@night cloak how may I help you?

#

Hello,@unique fern! How may I help you?

jolly sphinx Jul 6, 2020, 1:37 PM

#

had no lag but in this season i have lagg

night cloak Jul 6, 2020, 1:37 PM

#

@elfin canopy nope broo I guess u can't help me

crystal bison Jul 6, 2020, 1:37 PM

#

I need a help please

honest bay Jul 6, 2020, 1:37 PM

#

Hello

elfin canopy Jul 6, 2020, 1:37 PM

#

@night cloak Okay then move to discussion channels.

storm flumeBOT Jul 6, 2020, 1:37 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @crystal bison. Remember to read through #faq before asking questions in the support channels.

crystal bison Jul 6, 2020, 1:38 PM

#

@elfin canopy my account is hacked

honest bay Jul 6, 2020, 1:38 PM

#

I want to know update size please help

elfin canopy Jul 6, 2020, 1:38 PM

#

Try recovering your social media linked with your PUBGM account, @crystal bison.

night cloak Jul 6, 2020, 1:38 PM

#

@honest bay refer pubg-news

barren carbon Jul 6, 2020, 1:39 PM

#

Hi

elfin canopy Jul 6, 2020, 1:39 PM

#

Around 1.84 GB for Android and 2.13 GB for iOS. @honest bay

honest bay Jul 6, 2020, 1:39 PM

#

@elfin canopy thanks

elfin canopy Jul 6, 2020, 1:39 PM

#

Hey,@barren carbon! How may I help you?

unique fern Jul 6, 2020, 1:40 PM

#

Hi, I have a Mi Note 7 I was playing the game well two weeks ago Now there are problems in the game What's the reason

barren carbon Jul 6, 2020, 1:40 PM

#

I want to get permit to have tournament how to get permit

elfin canopy Jul 6, 2020, 1:40 PM

#

What kind of problems are you facing, could you explain a bit,@barren carbon?

barren carbon Jul 6, 2020, 1:40 PM

#

@elfin canopy i get able to submit form

#

@elfin canopy its show that system is busy

elfin canopy Jul 6, 2020, 1:40 PM

#

#questions message

@barren carbon refer to this.

barren carbon Jul 6, 2020, 1:41 PM

#

I am referring this channel only

elfin canopy Jul 6, 2020, 1:41 PM

#

If it shows system is busy, try clearing cache of your browser or try a bit later, @barren carbon.

barren carbon Jul 6, 2020, 1:41 PM

#

@elfin canopy okkk

unique fern Jul 6, 2020, 1:41 PM

#

Hi, I have a Mi Note 7 I was playing the game well two weeks ago Now there are problems in the game What's the reason

barren carbon Jul 6, 2020, 1:41 PM

#

Let me see

elfin canopy Jul 6, 2020, 1:42 PM

#

What kind of problems are you facing, could you explain a bit, @unique fern.

unique fern Jul 6, 2020, 1:43 PM

#

@elfin canopy Performance problems

barren carbon Jul 6, 2020, 1:43 PM

#

@elfin canopy i have tried so much i cant able to submit

unique fern Jul 6, 2020, 1:43 PM

#

The game is not like shorted

elfin canopy Jul 6, 2020, 1:43 PM

#

Try clearing cache, @barren carbon.

barren carbon Jul 6, 2020, 1:44 PM

#

@elfin canopy tried bro

elfin canopy Jul 6, 2020, 1:44 PM

#

Restart your device

barren carbon Jul 6, 2020, 1:44 PM

#

@elfin canopy i clear my cache also

#

@elfin canopy plz help me

jolly sphinx Jul 6, 2020, 1:45 PM

#

me too have just lagg pubg

elfin canopy Jul 6, 2020, 1:45 PM

#

Please refer to subpoint 4.9 of #faq, @unique fern.

polar marshBOT Jul 6, 2020, 1:45 PM

#

@lyric blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy Jul 6, 2020, 1:45 PM

#

@jolly sphinx refer to subpoint 4.9 of #faq.

unique fern Jul 6, 2020, 1:46 PM

#

@elfin canopy I do not understand

barren carbon Jul 6, 2020, 1:46 PM

#

@elfin canopy bro are u helping me or not

unique fern Jul 6, 2020, 1:46 PM

#

@elfin canopy what faq4.9

barren carbon Jul 6, 2020, 1:46 PM

#

@sand path hi bro need help

elfin canopy Jul 6, 2020, 1:46 PM

#

@barren carbon I already asked you to try later.

night cloak Jul 6, 2020, 1:46 PM

#

#faq 4.9 read @unique fern

jolly sphinx Jul 6, 2020, 1:47 PM

#

but iam have pc not phone

#

i have pc

sand path Jul 6, 2020, 1:47 PM

#

Yes? @barren carbon

unique fern Jul 6, 2020, 1:47 PM

#

@night cloak What to read and how

#

I don't know what you mean

elfin canopy Jul 6, 2020, 1:48 PM

#

Do you play PUBG or PUBG MOBILE,@jolly sphinx?

jolly sphinx Jul 6, 2020, 1:48 PM

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pubg mobile game loop

balmy jackal Jul 6, 2020, 1:49 PM

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@elfin canopy is currently any problem in pubg mobile because iam not able to play my game was crash when i press start button

elfin canopy Jul 6, 2020, 1:49 PM

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Go to #613267301243944960 and react with Emulator to get access to Emulator related channels,@jolly sphinx.

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Refer to subpoint 4.7 of #faq, @balmy jackal.

There is no issue with the game itself.

neat bronze Jul 6, 2020, 1:50 PM

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When livik map update releases

spring zephyr Jul 6, 2020, 1:51 PM

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@neat bronze 7th July, check #news .

balmy jetty Jul 6, 2020, 1:54 PM

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@somber solstice someone made a report for me and he put it in the cheaer reports but someone deleated it

night cloak Jul 6, 2020, 1:56 PM

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Hello ... I need permission for report Chanel ... I wanna report the 18 leaderboard in SOLO EU server I have video !

compact iris Jul 6, 2020, 1:56 PM

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Hi anyone here any admin

night cloak Jul 6, 2020, 1:56 PM

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@balmy jetty maybe the person who posted that dleted ! No one will dlete any reports!

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@compact iris state u r issue!

craggy blade Jul 6, 2020, 1:57 PM

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@night cloak You need to be level 10 in this server to message there.

polar marshBOT Jul 6, 2020, 1:57 PM

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@compact iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten Jul 6, 2020, 1:57 PM

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Close the reporting channel. Do not lie to people. You are a collaborator with cheaters. You say they have been banned, and not really. You are a liar
@lime juniper

night cloak Jul 6, 2020, 1:57 PM

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Any admin can do it for me ?

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@night cloakrich level 10 by chating in #pubg-mobile or #chat

craggy blade Jul 6, 2020, 1:58 PM

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@desert marten it may take some time.

night cloak Jul 6, 2020, 1:58 PM

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mod can do report on behalf of players I guess 👀 @night cloak @night cloak @craggy blade

heavy vortex Jul 6, 2020, 1:58 PM

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then why do you post sir if you don't believe.? @desert marten

craggy blade Jul 6, 2020, 1:58 PM

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@night cloak Yes? Any issue?

night cloak Jul 6, 2020, 1:58 PM

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Who wanna help me ?

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@night cloak mods are not allowed to post on behalf of soemone!

craggy blade Jul 6, 2020, 1:58 PM

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@night cloak don't ping any admin. Ask any MOD to do it for you.

night cloak Jul 6, 2020, 1:59 PM

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Any mod here ?

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o hello thhey posted for me tho 👀

craggy blade Jul 6, 2020, 1:59 PM

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@night cloak just ping one

night cloak Jul 6, 2020, 1:59 PM

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<@&481161015728406538> pls help

craggy blade Jul 6, 2020, 1:59 PM

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@night cloak No!!

night cloak Jul 6, 2020, 1:59 PM

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@night cloak u r question has been answered! U need to reach level 10 and to do that Plz move to #chat or #pubg-mobile

polar marshBOT Jul 6, 2020, 1:59 PM

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@dusk swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten Jul 6, 2020, 1:59 PM

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These were not blocked. Why did you say they were banned Why did you lie

@lime juniper

📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png

spring void Jul 6, 2020, 1:59 PM

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@night cloak yes?

ocean arch Jul 6, 2020, 2:00 PM

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@night cloak please don't mention moderator unless it is an emergency

fathom plover Jul 6, 2020, 2:00 PM

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@desert marten thats what they do

craggy blade Jul 6, 2020, 2:00 PM

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@night cloak don't ping the moderator role. I just said ping any 1 mod. Anyway tell them to report it for you.

night cloak Jul 6, 2020, 2:00 PM

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Ok bro

jolly sphinx Jul 6, 2020, 2:00 PM

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some one can help me please have lagg pubg mobile gameloop

fathom plover Jul 6, 2020, 2:00 PM

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I submitted proof of a hacker and error403 says he's not hacking?? Even with video proof? Why not just legalise the hacks then???

spring void Jul 6, 2020, 2:01 PM

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@desert marten the system has some delay before the changes are reflected ingame, please wait and they will be banned.

night cloak Jul 6, 2020, 2:01 PM

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So .... any mod wanna help me with a report ?

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@jolly sphinx go to #613267301243944960 and press e to give a role emulator

fathom plover Jul 6, 2020, 2:01 PM

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@spring void can I complain to you?

craggy blade Jul 6, 2020, 2:01 PM

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@fathom plover The reports which are not approved are because of insufficient evidence. Or failure to verify cheating.

gritty glade Jul 6, 2020, 2:01 PM

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@Shoes#7395

Your evidence are not clear may be.

polar marshBOT Jul 6, 2020, 2:01 PM

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@wispy sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void Jul 6, 2020, 2:01 PM

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@fathom plover was your report rejected?

fathom plover Jul 6, 2020, 2:01 PM

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I have more than enough evidence

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@gritty glade nah check june 30th my report is there. T
Clearly shows he's hacking at 2:20 and 4:20 in the video

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@spring void yes i think error403 thinks I was reporting the player for teaming up because I dont see how anyone will think he's not hacking

desert marten Jul 6, 2020, 2:03 PM

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@desert marten the system has some delay before the changes are reflected ingame, please wait and they will be banned.
@spring void

You are a collaborator with cheaters and do not block them

craggy blade Jul 6, 2020, 2:03 PM

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@fathom plover Did you read this by error?

The rest of the reported players have not been suspended either due to insufficient or invalid evidence, or failure to verify cheating.

ocean arch Jul 6, 2020, 2:03 PM

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@desert marten Stop saying anything without evidence

night cloak Jul 6, 2020, 2:03 PM

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@desert marten plz move to a discussion channel if u have no question or issue ! #chat

fathom plover Jul 6, 2020, 2:04 PM

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Okay wait ill show you the proof then tell me if he is or not

night cloak Jul 6, 2020, 2:04 PM

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@fathom plover

📎 unknown.png

fathom plover Jul 6, 2020, 2:04 PM

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Yup @night cloak

craggy blade Jul 6, 2020, 2:04 PM

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@fathom plover Complaining here won't get it approved.

night cloak Jul 6, 2020, 2:04 PM

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Guys I wanna report #18 leaderboard on SOLO EU server .... I have video link to .... pls any mod can do it for me ? I don’t have level 10 to post in report Chanel

fathom plover Jul 6, 2020, 2:05 PM

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Watch 2:15 and 4:20 in that video? @night cloak

craggy blade Jul 6, 2020, 2:05 PM

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@night cloak Ping a mod and ask him. Don't ping the moderator role.

fathom plover Jul 6, 2020, 2:05 PM

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@craggy blade I faced this same guy twice so what do you expect and I keep losing points to him

night cloak Jul 6, 2020, 2:05 PM

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@craggy blade I beleive mod cant help him since a mod told here that they cant post it for others !

craggy blade Jul 6, 2020, 2:06 PM

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@night cloak he can't. He is asking for a mod to report for him.

night cloak Jul 6, 2020, 2:06 PM

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@night cloak plz move to #pubg-mobile and chat and get the rare role

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@night cloak get level 10 by chatting in this server so that you can use #cheater-reports it else you can provide evidences to in game customer service or use this link : http://cheater-report.pubgm.cc
And avoid repeating the same in this channel.

left relic Jul 6, 2020, 2:09 PM

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My Facebook account was permanently disabled....There is any way to recover my pubg account

uneven glade Jul 6, 2020, 2:10 PM

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What is this ? I want to redeem uc

📎 image0.png

craggy blade Jul 6, 2020, 2:10 PM

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@uneven glade Bonus challenge is closed. It will open again.

uneven glade Jul 6, 2020, 2:10 PM

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When? May i know

craggy blade Jul 6, 2020, 2:11 PM

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No exact date. But probably after 0.19 @uneven glade

uneven glade Jul 6, 2020, 2:11 PM

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So i cant redeem my uc now?

craggy blade Jul 6, 2020, 2:11 PM

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@uneven glade not now.

left relic Jul 6, 2020, 2:11 PM

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Help

spring zephyr Jul 6, 2020, 2:12 PM

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Please refer to subpoint 2.8 in #faq for further information, @left relic . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.