#questions | PUBG MOBILE | Page 880

tepid epoch Jul 4, 2020, 5:53 AM

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Hello , I need help with unlinked account, someone hack my account 2 days I need to unlink the hacked account please , I have 2 account linked to my pubg game
But l have a first one purchase by the exact date
What can I do now ?

night cloak Jul 4, 2020, 5:54 AM

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@tepid epoch Unlinking feature is not available atm.

vivid coyote Jul 4, 2020, 5:56 AM

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📎 Screenshot_20200704-135552_PUBG_MOBILE.jpg

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I can't play

lapis shale Jul 4, 2020, 5:57 AM

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when is crew challenge verification?

night cloak Jul 4, 2020, 5:57 AM

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@vivid coyote Looks like you have downloaded the wrong version?

bronze mauve Jul 4, 2020, 5:57 AM

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Can i only unlink google play games id from my Game?

night cloak Jul 4, 2020, 5:57 AM

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@bronze mauve Unlink feature is not available atm.

bronze mauve Jul 4, 2020, 5:57 AM

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@night cloak aight tq

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When will the Mic/Speaker bug be fixed? its really -------

tepid epoch Jul 4, 2020, 5:58 AM

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What ?!
I need to stop him from entering to my account
He enters from E-mail linked and I am entering from my Game Center and Facebook
Are u kidding me ?!
I have priority right? @night cloak

night cloak Jul 4, 2020, 5:59 AM

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@tepid epoch You need to contact customer service for that.

sand path Jul 4, 2020, 5:59 AM

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You need help with payment receipts? @tepid epoch

tepid epoch Jul 4, 2020, 6:00 AM

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Yes please

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To proof

sand path Jul 4, 2020, 6:00 AM

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Check your email for it.

tepid epoch Jul 4, 2020, 6:02 AM

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I check my email and I have the first purchase by the exact date as u request !
I have a accurate information
What can I do 🙋‍♂️

sand path Jul 4, 2020, 6:02 AM

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Send it to them

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You followed faq 2.5 right ?

tepid epoch Jul 4, 2020, 6:03 AM

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Right

sand path Jul 4, 2020, 6:03 AM

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They asked 5 questions.

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It is in them.

tepid epoch Jul 4, 2020, 6:04 AM

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Right but I see in 90 days !
Is that true ? 😅

sand path Jul 4, 2020, 6:04 AM

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If the information you gave them is accurate it will be done very quickly

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90 days is just a time period

tepid epoch Jul 4, 2020, 6:05 AM

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Okay thanks for attention 💙

cinder owl Jul 4, 2020, 6:05 AM

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Can anybody send a link for pubg android download?

vivid coyote Jul 4, 2020, 6:05 AM

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@night cloak which version

cinder owl Jul 4, 2020, 6:06 AM

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Can anybody send a link for pubg android download?
@cinder owl must be newest

sand path Jul 4, 2020, 6:06 AM

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New version update will be out in 3 days. @cinder owl. I would suggest to hold on downloading until then.

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http://www.pubgmobile.com/en/event/suspensestation/

Click on download here. @cinder owl

Exclusive New Map

NEW MAP: LIVIK Break new ground

random gulch Jul 4, 2020, 6:08 AM

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why can't i buy prime. does my account write you is a risky reason?

📎 Screenshot_20200703_173736_com.tencent.ig.jpg

cinder owl Jul 4, 2020, 6:08 AM

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@sand path thanks Nero

vivid coyote Jul 4, 2020, 6:09 AM

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@sand path Nero thanks

thorny edge Jul 4, 2020, 6:24 AM

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How can I debate/report incorrect merit reduction? I lost 20 merit points for a game I just played, saying I killed teammates whereas I didn't!

vivid coyote Jul 4, 2020, 6:25 AM

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📎 Screenshot_20200704-142458_PUBG_MOBILE.jpg

spring zephyr Jul 4, 2020, 6:26 AM

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@thorny edge Seems like a bug, please do report it in #old with detailed info about it.

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@vivid coyote What's the issue?

violet spruce Jul 4, 2020, 6:27 AM

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@sand path @spring zephyr
What's Going On ?
Can You Tell Me , what will be The Size Of 0.19 update For Android Users ?

spring zephyr Jul 4, 2020, 6:27 AM

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@violet spruce No info about it yet, keep an eye on #news.

violet spruce Jul 4, 2020, 6:28 AM

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@spring zephyr ok Dear Thanks

modest ibex Jul 4, 2020, 6:29 AM

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📎 Screenshot_2020-07-04-04-02-09-47.jpg 📎 Screenshot_2020-07-04-04-01-37-83_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-07-04-04-01-30-12.jpg

vivid coyote Jul 4, 2020, 6:29 AM

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still unable to across

modest ibex Jul 4, 2020, 6:29 AM

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Hi u didnt received Id card 300 uc and premium classic card

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*I did not

vivid coyote Jul 4, 2020, 6:30 AM

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@vivid coyote I mean the photo👆

spring zephyr Jul 4, 2020, 6:30 AM

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@modest ibex Check your inventory once, you have already claimed it.

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@vivid coyote Do you have access to your social media account?

vivid coyote Jul 4, 2020, 6:31 AM

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📎 Screenshot_20200704-143146_Discord.jpg

polar marshBOT Jul 4, 2020, 6:31 AM

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@spring rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid coyote Jul 4, 2020, 6:32 AM

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I downloaded

sand path Jul 4, 2020, 6:33 AM

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Yes?

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Thats the latest

vivid coyote Jul 4, 2020, 6:33 AM

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yes

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you gave me and Hophatrooper the link I downloaded

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but

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📎 Screenshot_20200704-142458_PUBG_MOBILE.jpg

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still unable to across

sand path Jul 4, 2020, 6:34 AM

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?

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You need to log in

vivid coyote Jul 4, 2020, 6:35 AM

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I know

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I used the name Hopha仔 but I need to go to 1 level

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@sand path

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how to do

sand path Jul 4, 2020, 6:36 AM

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Log in with the social media you linked.

vivid coyote Jul 4, 2020, 6:38 AM

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📎 Screenshot_20200704-143754_PUBG_MOBILE.jpg 📎 Screenshot_20200704-143759_PUBG_MOBILE.jpg

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which

errant mantle Jul 4, 2020, 6:39 AM

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📎 Screenshot_2020-07-04-10-28-08-790_com.tencent.ig.jpg

sand path Jul 4, 2020, 6:39 AM

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Which one did you logged in previously with?

polar marshBOT Jul 4, 2020, 6:39 AM

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@errant mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modest ibex Jul 4, 2020, 6:39 AM

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@spring zephyr. I didnt get it its auto renewed i started sub last month and i received yesterday auto renewed and didnt get those thing

vivid coyote Jul 4, 2020, 6:39 AM

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@sand path Facebook

sand path Jul 4, 2020, 6:39 AM

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What's the issue?

vivid coyote Jul 4, 2020, 6:40 AM

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I can't login to the old pubg name

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@sand path

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how

sand path Jul 4, 2020, 6:42 AM

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What were the social medias you linked?

vivid coyote Jul 4, 2020, 6:42 AM

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Facebook

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I login before

sand path Jul 4, 2020, 6:42 AM

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And second?

vivid coyote Jul 4, 2020, 6:42 AM

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no

sand path Jul 4, 2020, 6:44 AM

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What does it say when you login with the same facebook?

vivid coyote Jul 4, 2020, 6:45 AM

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📎 Screenshot_20200704-144506_PUBG_MOBILE.jpg

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mean where you live

sand path Jul 4, 2020, 6:46 AM

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Huh? Make sure it is the same Facebook account.

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You must've logged in with some other.

vivid coyote Jul 4, 2020, 6:46 AM

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Africa or Europe orAsia or North America or South america

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My Facebook is login the other and it isn't let me to change another account

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@sand path

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what do you think

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I need to redownload?

sand path Jul 4, 2020, 6:51 AM

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Go to settings, go to app and clear data and cache of pubgm

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Then go to Facebook and login with the correct account.

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Then open pubgm and login

modest ibex Jul 4, 2020, 6:52 AM

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Some one help me please

📎 Screenshot_2020-07-04-04-02-09-47.jpg 📎 Screenshot_2020-07-04-04-01-37-83_dac7cc7571c39b392df64923967cf7da.jpg

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I didnt get 300uc id premium classic and room card it its auto renewed i started sub last month and i received the first month .yesterday auto renewed and didnt get those thing

storm flumeBOT Jul 4, 2020, 6:53 AM

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You can contact the customer service via the game settings, @modest ibex. Refer to subpoint 5.3 in #faq for further instructions.

hazy basin Jul 4, 2020, 6:53 AM

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Can I Unlink My FB account from Pubg Mobile? And Use Some other method to login the same Account?

modest ibex Jul 4, 2020, 6:53 AM

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@storm flume why bot replay me

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🤨

craggy blade Jul 4, 2020, 6:54 AM

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@hazy basin Read #faq 2.5

modest ibex Jul 4, 2020, 6:55 AM

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Hello

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I nees help

night cloak Jul 4, 2020, 6:57 AM

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i need help

storm flumeBOT Jul 4, 2020, 6:57 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 4, 2020, 6:58 AM

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@dry kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gritty glade Jul 4, 2020, 7:01 AM

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When India Bonus challenge open Again?

night cloak Jul 4, 2020, 7:02 AM

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few days after v0.19.0

gritty glade Jul 4, 2020, 7:02 AM

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Ok

trim wagon Jul 4, 2020, 7:05 AM

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hello

storm flumeBOT Jul 4, 2020, 7:06 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @trim wagon. Remember to read through #faq before asking questions in the support channels.

trim wagon Jul 4, 2020, 7:06 AM

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the bizon skin is supposed to be in the shop

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📎 IMG_20200704_100425_351.jpg

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but the game has nothing, also it is downloading update everytime i login

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📎 IMG_20200704_100425_356.jpg

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and i cannot reach the skins gallery

📎 IMG_20200704_100425_350.jpg

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could someone give me some help+

night cloak Jul 4, 2020, 7:07 AM

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It will be available for you later

trim wagon Jul 4, 2020, 7:08 AM

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okay, why i am facing this updates + no gallery access

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also why did you said in instagram it's available now but it's not.

night cloak Jul 4, 2020, 7:08 AM

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you have downloaded any resource packs

trim wagon Jul 4, 2020, 7:09 AM

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no

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me and my friends are facing this issue

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everytime i login

storm flumeBOT Jul 4, 2020, 7:10 AM

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Hello, @cinder wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant onyx Jul 4, 2020, 7:21 AM

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@thorny topaz its visual bug will fix it on update

https://discordapp.com/channels/393088095840370689/481201360725999666/728871999757353050

candid parrot Jul 4, 2020, 7:27 AM

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Any admin here to help me @everyone

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@somber solstice how do i participate in scrims

vagrant onyx Jul 4, 2020, 7:29 AM

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@candid parrot look in #tournaments or #matches

night cloak Jul 4, 2020, 7:39 AM

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@night cloak any error showing.

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Android or iOS

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https://web.gpubgm.com/m/download_android.html
try using a different browser, and you need have about 7Gb of free storage.

prime wraith Jul 4, 2020, 7:45 AM

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My friend Visky1817928 is facing audio issue he cant hear or talk to teammates but can hear every other thing in pubg help

spring zephyr Jul 4, 2020, 7:45 AM

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@prime wraith Please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

prime wraith Jul 4, 2020, 7:50 AM

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My friend id name is Visky1817928 is facing audio issue he cant hear or talk to teammates but can hear every other thing in pubg help device iphone 11, asia, wifi or mobile data he has tried installing pubg in his parents phones and ipad still same response help urgently

spring zephyr Jul 4, 2020, 7:51 AM

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@prime wraith Already said, please do report it in #old it's a known issue.
It will get fixed soon.

prime wraith Jul 4, 2020, 7:51 AM

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#old is not giving any response as of now

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I will wait for there reply though

spring zephyr Jul 4, 2020, 7:52 AM

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@prime wraith It's a bug, the devs are aware of it.

prime wraith Jul 4, 2020, 7:52 AM

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okay

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And in gameplay management system after clicking no is there any way to click yes?

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Or have to wait a month?

night cloak Jul 4, 2020, 7:53 AM

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no, you don't have to delete the global version.

modern vortex Jul 4, 2020, 7:54 AM

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Hello, I am facing a login issue...in the login page i am not getting the Option to login with Email/Phone Number... May i know why?
I am not able to login my pubg account now... Any Solutions?

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@night cloak

night cloak Jul 4, 2020, 7:55 AM

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Try doing a routine repair

modern vortex Jul 4, 2020, 7:55 AM

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I have done it several times Even 2-3 times i have reinstalled it.

night cloak Jul 4, 2020, 7:56 AM

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please do post it in #old with a screenshot of the login page.

modern vortex Jul 4, 2020, 7:56 AM

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Ok

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Done i sent the screenshot there @night cloak

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When it will be fixed because my RP is 95 and after 4 days RP will be reset So i need to complete the missions @night cloak

sleek canyon Jul 4, 2020, 8:01 AM

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I want to recover my pubgm account it has been hacked I'm unable to link with either email or phone number

storm willow Jul 4, 2020, 8:02 AM

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@modern vortex what happened to your other linked account?

storm flumeBOT Jul 4, 2020, 8:02 AM

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Please refer to subpoint 2.5 in #faq for further information, @sleek canyon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

modern vortex Jul 4, 2020, 8:02 AM

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I deleted the Fb account from which my game was linked..and i don't have access to Play Games @storm willow

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When the email linking feature came i linked with that

storm flumeBOT Jul 4, 2020, 8:03 AM

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Please refer to subpoint 2,8 in #faq for further information, @modern vortex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

modern vortex Jul 4, 2020, 8:03 AM

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And i format my phone today and installed pubg and now am not able to login

sleek canyon Jul 4, 2020, 8:04 AM

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Dude we tried everything I been mailed to Facebook and pubgm official still it's unable to recover

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Any how I want to recover it

storm willow Jul 4, 2020, 8:05 AM

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Customer support is your only hope

modern vortex Jul 4, 2020, 8:05 AM

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Mine?@storm willow

sleek canyon Jul 4, 2020, 8:05 AM

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They don't reply at all

ocean arch Jul 4, 2020, 8:06 AM

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@sleek canyon it take sometime to get reply make sure you provide them right information

storm willow Jul 4, 2020, 8:06 AM

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We do not handle account related issues, wait for Cs response.@sleek canyon

sleek canyon Jul 4, 2020, 8:06 AM

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I send then every details like character id email address what else information they want

modern vortex Jul 4, 2020, 8:07 AM

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Pls Reply @storm willow

storm willow Jul 4, 2020, 8:07 AM

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@modern vortex can you screenshot login screen, more section?

sleek canyon Jul 4, 2020, 8:07 AM

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My Facebook account is disabled but using character id it's easier for technical team to link it with my Gmail address

modern vortex Jul 4, 2020, 8:08 AM

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I sent screenshots in feedback bugs

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#old

storm willow Jul 4, 2020, 8:08 AM

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@sleek canyon you need to contact CS and verify your ownership. Follow #faq 2.5

modern vortex Jul 4, 2020, 8:09 AM

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Wbt me?@storm willow

storm willow Jul 4, 2020, 8:09 AM

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Let me check mine

modern vortex Jul 4, 2020, 8:10 AM

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Oky

storm willow Jul 4, 2020, 8:12 AM

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@modern vortex can you try repairing again and use mobile data?

storm flumeBOT Jul 4, 2020, 8:12 AM

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Please do not use any other language aside from English in this channel, @lilac sparrow. Refer to #613267301243944960 for language channels.

modern vortex Jul 4, 2020, 8:12 AM

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Ok but i reinstalled and repaired several times@storm willow

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I will try with mobile data this time

storm willow Jul 4, 2020, 8:13 AM

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I have mobile login option, i dont see any issue.

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Did you change ingame region?

modern vortex Jul 4, 2020, 8:13 AM

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Nope

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Its India

lilac sparrow Jul 4, 2020, 8:14 AM

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Hello, why is it already 3 days, the India bonus challenge does not work?

modern vortex Jul 4, 2020, 8:16 AM

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I tried with data also @storm willow

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Not getting that option

craggy blade Jul 4, 2020, 8:17 AM

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@lilac sparrow Bonus challenge has closed. It will be back soon.

modern vortex Jul 4, 2020, 8:18 AM

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Ya ya i remember now i changed my region earlier @storm willow But Few days before i did India only

night cloak Jul 4, 2020, 8:18 AM

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Bonus challenge will come in next update?

craggy blade Jul 4, 2020, 8:19 AM

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No specific release date. maybe after 0.19 , @night cloak

night cloak Jul 4, 2020, 8:20 AM

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Is there any information regarding the unlink option?

sand path Jul 4, 2020, 8:20 AM

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It will be back soon

night cloak Jul 4, 2020, 8:21 AM

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@sand path k

modern vortex Jul 4, 2020, 8:23 AM

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Now we can login our game with 3 social media accounts ?@sand path

velvet idol Jul 4, 2020, 8:23 AM

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Anyone has an idea bout the mic glitch

night cloak Jul 4, 2020, 8:23 AM

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@modern vortex bro tell me one thing is email login option coming?

craggy blade Jul 4, 2020, 8:23 AM

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@velvet idol Report it.

sand path Jul 4, 2020, 8:23 AM

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Now we can login our game with 3 social media accounts ?@sand path
@modern vortex
No?
Email login isn't considered as social media.

night cloak Jul 4, 2020, 8:23 AM

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@modern vortex i can help u with this issue

modern vortex Jul 4, 2020, 8:24 AM

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Yes plz say@night cloak

night cloak Jul 4, 2020, 8:24 AM

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@modern vortex is email login option coming now?

modern vortex Jul 4, 2020, 8:24 AM

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No@night cloak

night cloak Jul 4, 2020, 8:24 AM

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@modern vortex do one thing create a new facebook account then login with that facebook account and logout

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@modern vortex after that u will see email login option on the login screen

modern vortex Jul 4, 2020, 8:25 AM

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Ok @night cloak

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Thank you

night cloak Jul 4, 2020, 8:25 AM

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@modern vortex message me in dm after its done

modern vortex Jul 4, 2020, 8:25 AM

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Oky bro

lilac sparrow Jul 4, 2020, 8:27 AM

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@craggy blade Thank you

craggy blade Jul 4, 2020, 8:28 AM

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Welcome :)

night cloak Jul 4, 2020, 8:28 AM

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@craggy blade how to reach elite bro?

craggy blade Jul 4, 2020, 8:29 AM

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@night cloak Level 20 in this discord server = Elite role. Also use #discord for such questions.

night cloak Jul 4, 2020, 8:29 AM

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@craggy blade oh k thx n sry:)

craggy blade Jul 4, 2020, 8:29 AM

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Welcome :)

prime wraith Jul 4, 2020, 8:30 AM

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When is pmwl starting from?

modern vortex Jul 4, 2020, 8:31 AM

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Ohhh thank you so much bro i logged in now....@night cloak

spring zephyr Jul 4, 2020, 8:31 AM

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@prime wraith No info about that, keep an eye on #601435356704800778.

night cloak Jul 4, 2020, 8:33 AM

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@modern vortex no problem bud i feel happy helping others:)

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@modern vortex now u can do 100rp:)

upbeat bronze Jul 4, 2020, 8:34 AM

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When report channel will open?

spring zephyr Jul 4, 2020, 8:34 AM

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@upbeat bronze The channel will be reopened when the latest reports have been processed.

night cloak Jul 4, 2020, 8:35 AM

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@spring zephyr hey bro any informatiom regarding unlink option?

spring zephyr Jul 4, 2020, 8:35 AM

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@night cloak No, keep an eye on #news.

night cloak Jul 4, 2020, 8:36 AM

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K

modern vortex Jul 4, 2020, 8:36 AM

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Yeah ty bro i am 100 rp since season 4@night cloak

night cloak Jul 4, 2020, 8:36 AM

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@modern vortex :)

severe finch Jul 4, 2020, 8:44 AM

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Voice chat does not work in my PUBG mobile , whenever i click the mic option it says 'Please Eait'

storm flumeBOT Jul 4, 2020, 8:44 AM

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Please do not use any other language aside from English in this channel, @proven merlin. Refer to #613267301243944960 for language channels.

severe finch Jul 4, 2020, 8:44 AM

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Wait*

storm flumeBOT Jul 4, 2020, 8:44 AM

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Hello, @proven merlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

gloomy dagger Jul 4, 2020, 8:45 AM

#

Which is best Android phone for pubg ?

night cloak Jul 4, 2020, 8:45 AM

#

PUBGM crashing in iPad please fix it

storm flumeBOT Jul 4, 2020, 8:45 AM

#

Please refer to subpoint 4.7 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ocean arch Jul 4, 2020, 8:45 AM

#

@gloomy dagger anyphone with good CPU and GPU is good

spring zephyr Jul 4, 2020, 8:45 AM

#

@gloomy dagger You can google that. pubgm_kappa

gloomy dagger Jul 4, 2020, 8:47 AM

#

When jio phone support pubgm ?

night cloak Jul 4, 2020, 8:49 AM

#

@gloomy dagger what kind of stupid question u asking in here bud😂

pale yew Jul 4, 2020, 8:52 AM

#

📎 Screenshot_20200704_144200_com.android.chrome.jpg

#

When i submit my data then no response

#

Don't show anything and my data didn't take

spring zephyr Jul 4, 2020, 8:52 AM

#

@pale yew Use #pmco.

pale yew Jul 4, 2020, 8:56 AM

#

But no response

hollow hedge Jul 4, 2020, 8:59 AM

#

sometimes the brightness of the phone suddenly decreses when I am playing PUBGM. is it from the game or from the phone??

spring zephyr Jul 4, 2020, 8:59 AM

#

@hollow hedge It's your phone.

hollow hedge Jul 4, 2020, 8:59 AM

#

thanks, do you know where can it be from?://

night cloak Jul 4, 2020, 9:07 AM

#

PUBGM crashing please help

split lark Jul 4, 2020, 9:07 AM

#

📎 Screenshot_20200703-212258.jpg 📎 Screenshot_20200703-212300.jpg

storm flumeBOT Jul 4, 2020, 9:09 AM

#

Please refer to subpoint 4.7 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Jul 4, 2020, 9:09 AM

#

@split lark What's the issue?

night cloak Jul 4, 2020, 9:09 AM

#

@spring zephyr PUBGM crashing please help

spring zephyr Jul 4, 2020, 9:09 AM

#

@night cloak Read #faq 4.7

night cloak Jul 4, 2020, 9:10 AM

#

@spring zephyr I have tried it all that doesn’t work.

spring zephyr Jul 4, 2020, 9:11 AM

#

@night cloak Reinstall the game and see if it happens again.

night cloak Jul 4, 2020, 9:12 AM

#

@spring zephyr Okay !

elfin canopy Jul 4, 2020, 9:19 AM

#

@hollow hedge It happens when battery saver turns on. Make sure to turn it off if you want full brightness during low battery situation.

hollow hedge Jul 4, 2020, 9:20 AM

#

thanks. u are a genius

zinc swift Jul 4, 2020, 9:20 AM

#

My weekly report was not opening it's loading

ocean arch Jul 4, 2020, 9:20 AM

#

@zinc swift weekly report and bonus challenge is currently unavailable

zinc swift Jul 4, 2020, 9:21 AM

#

When it will available

ocean arch Jul 4, 2020, 9:21 AM

#

@zinc swift no exact date hopefully it will be fixed soon you can use # feedback bugs to report it

frigid dirge Jul 4, 2020, 9:30 AM

#

Hello guys , yesterday i won the methic costum of Andy , but i didn't got the special emote !! is there any special way to get it ? because i already wear it with Andy charecter . thanks

balmy jackal Jul 4, 2020, 9:31 AM

#

i am not able to enter in match but my internet working properly plss help me

spring zephyr Jul 4, 2020, 9:33 AM

#

@balmy jackal What does it show?

#

@frigid dirge Which emote are you talking about about?

daring helm Jul 4, 2020, 9:34 AM

#

ada orang Indo kah?

spring zephyr Jul 4, 2020, 9:34 AM

#

@daring helm English please.

frigid dirge Jul 4, 2020, 9:35 AM

#

@spring zephyr the emote what you get with the methic set in Andy crate

#

methyc

spring zephyr Jul 4, 2020, 9:35 AM

#

@frigid dirge Can you give a screenshot or the name of the emote.

frigid dirge Jul 4, 2020, 9:36 AM

#

wel , idk the name because i don't get it

sand path Jul 4, 2020, 9:51 AM

#

@spring zephyr the emote what you get with the methic set in Andy crate
@frigid dirge
That emote must be obtained separately from the same crate. It doesn't come with the outfit.

frigid dirge Jul 4, 2020, 9:55 AM

#

@sand path it's not the same emote what you get in the crate , it's almost the same but it's not . with the methic set you can see below they wrote i must use the outfit to get the special emote . and i am wear it all the time and nothing

sand path Jul 4, 2020, 9:56 AM

#

I have pointed that out to them.

Let's see

half mountain Jul 4, 2020, 9:57 AM

#

Hii my game is not working on wifi please help

spring zephyr Jul 4, 2020, 10:03 AM

#

@tidal vapor What?

#

@half mountain What does it show?

half mountain Jul 4, 2020, 10:06 AM

#

@spring zephyr actually the game doesn't start and when it starts i have ping of 20 but it actually doesn't work

frigid dirge Jul 4, 2020, 10:07 AM

#

@spring zephyr @sand path Those are the screenshots from my account

📎 Snapshot_20200704120427.png

#

📎 Snapshot_20200704120458.png

#

📎 Snapshot_20200704120526.png

half mountain Jul 4, 2020, 10:08 AM

#

Video from Akshay

📎 VID-20200704-WA0000.mp4

sand path Jul 4, 2020, 10:09 AM

#

@frigid dirge feel free to report it in #old. Make sure to mention they are different.

half mountain Jul 4, 2020, 10:09 AM

#

Look at the game my ping

#

Any help

spring zephyr Jul 4, 2020, 10:18 AM

#

@half mountain It's your internet connection, try changing to a different connection and see if it gets fixed.

half mountain Jul 4, 2020, 10:18 AM

#

It works on every network except my wifi

spring zephyr Jul 4, 2020, 10:19 AM

#

Change your DNS to 1.1.1.1 and see if it still happens.

half mountain Jul 4, 2020, 10:20 AM

#

📎 Screenrecorder-2020-07-04-15-41-17-724.mp4

#

Watch this

arctic cradle Jul 4, 2020, 10:26 AM

#

How do I contact pubgm

storm flumeBOT Jul 4, 2020, 10:26 AM

#

You can contact the customer service via the game settings, @arctic cradle. Refer to subpoint 5.3 in #faq for further instructions.

gentle terrace Jul 4, 2020, 10:27 AM

#

lol

arctic cradle Jul 4, 2020, 10:27 AM

#

📎 video0.mov

#

@storm flume I cant describe my issue there properly

night cloak Jul 4, 2020, 10:27 AM

#

@arctic cradle this is normal in low end device

arctic cradle Jul 4, 2020, 10:28 AM

#

@night cloak i play in iPhone 6s is it low end device

spring zephyr Jul 4, 2020, 10:28 AM

#

@arctic cradle It's your internet, try using a better net.

arctic cradle Jul 4, 2020, 10:28 AM

#

Look at my ping

night cloak Jul 4, 2020, 10:28 AM

#

@arctic cradle yes it is

#

Iphone 6 pubg should he played in smooth graphics

gentle terrace Jul 4, 2020, 10:29 AM

#

where i can get emulator support?

night cloak Jul 4, 2020, 10:29 AM

#

@arctic cradle try smooth and colourful

storm flumeBOT Jul 4, 2020, 10:29 AM

#

You can now access #emulator-chat and #emulator-support, @gentle terrace. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

arctic cradle Jul 4, 2020, 10:30 AM

#

@night cloak I always play in smooth graphics

night cloak Jul 4, 2020, 10:30 AM

#

@arctic cradle shadows do not appear in smooth settings

arctic cradle Jul 4, 2020, 10:30 AM

#

@night cloak oh I play in medium but look at my ping

gentle terrace Jul 4, 2020, 10:30 AM

#

ok its 1st time i m using discord
i got mail from "Kicker GameLoop" regarding "GameLoop Content Creator Program"
god knows if its fame or real

#

wanted to inform gameloop about this

night cloak Jul 4, 2020, 10:31 AM

#

@gentle terrace scam lol

#

@arctic cradle even if ping is below 20 this problem still occours

#

@arctic cradle in one of my low end device this thing still happens

spring zephyr Jul 4, 2020, 10:33 AM

#

Use discussion channels for conversation.

obsidian fable Jul 4, 2020, 10:34 AM

#

Hi, my account was hacked, and the hacker have linked his facebook and email to the account, and I just have gotten my twitter back. How can I unlink his facebook and email?

night cloak Jul 4, 2020, 10:34 AM

#

@obsidian fable refer to #faq 2.5

storm flumeBOT Jul 4, 2020, 10:34 AM

#

Please refer to subpoint 2.5 in #faq for further information, @obsidian fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ocean arch Jul 4, 2020, 10:34 AM

#

@obsidian fable contact in game customer service for account related issues

polar marshBOT Jul 4, 2020, 10:37 AM

#

@gentle terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr Jul 4, 2020, 10:37 AM

#

@gentle terrace Only gameloop is recomended.

polar marshBOT Jul 4, 2020, 10:39 AM

#

@gentle terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uncut forum Jul 4, 2020, 10:42 AM

#

Hello i have problem i need help plese

night cloak Jul 4, 2020, 10:42 AM

#

@uncut forum describe ur problem

#

📎 Screenshot_20200704-121737_PUBG_MOBILE.jpg

#

I need help

spring zephyr Jul 4, 2020, 10:44 AM

#

@night cloak It will be fixed in the next update, please wait patiently till then.

night cloak Jul 4, 2020, 10:44 AM

#

@spring zephyr So I have to wait until New Update?

#

And when is the new update?

spring zephyr Jul 4, 2020, 10:45 AM

#

@night cloak You can try repairing your game.

night cloak Jul 4, 2020, 10:45 AM

#

Ok thank you

spring zephyr Jul 4, 2020, 10:45 AM

#

If it doesn't work, then you will have to wait for the next update which will role out on 7th July.

half mountain Jul 4, 2020, 10:46 AM

#

Game is showing error code 154140716

#

Help regarding this

storm flumeBOT Jul 4, 2020, 10:48 AM

#

Please refer to subpoint 2.8 in #faq for further information, @devout socket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

minor coral Jul 4, 2020, 10:52 AM

#

My account is unable to enter the game in writing I cannot enter the old version I am updated the latest version

#

I need help

storm flumeBOT Jul 4, 2020, 10:54 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @minor coral. Remember to read through #faq before asking questions in the support channels.

ocean arch Jul 4, 2020, 11:01 AM

#

@minor coral try repairing if it doesn't work wait for next update till 7 july

uncut forum Jul 4, 2020, 11:03 AM

#

@ocean arch i repairing dosent work ?

lime basalt Jul 4, 2020, 11:04 AM

#

Please enable Extreme+HDR support on iPad Pro 2020. It certainly is capable of even 90fps.

ocean arch Jul 4, 2020, 11:04 AM

#

@uncut forum what your issue?

#

@lime basalt you can give your feedback on # feedback bugs

#

@uncut forum if repairing don't work please kindly wait till next update

#

On7th july

solid marten Jul 4, 2020, 11:06 AM

#

How can i recover account with linked contact number

ocean arch Jul 4, 2020, 11:06 AM

#

@solid marten was your account hacked?

solid marten Jul 4, 2020, 11:07 AM

#

Yes

spring zephyr Jul 4, 2020, 11:07 AM

#

@solid marten Do you still have access to your account?

prisma flume Jul 4, 2020, 11:07 AM

#

can any one help me

solid marten Jul 4, 2020, 11:07 AM

#

No

spring zephyr Jul 4, 2020, 11:07 AM

#

@prisma flume What's the issue?

storm flumeBOT Jul 4, 2020, 11:07 AM

#

Please refer to subpoint 2.8 in #faq for further information, @solid marten. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT Jul 4, 2020, 11:08 AM

#

@prisma flume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ocean arch Jul 4, 2020, 11:08 AM

#

@solid marten which social did you linked with your account

limber flare Jul 4, 2020, 11:08 AM

#

Is GFP also banned in Pakistan?

solid marten Jul 4, 2020, 11:08 AM

#

Facebook and contact number

minor coral Jul 4, 2020, 11:09 AM

#

@ocean arch I did fix games and I deleted apps it’s same problem

solid marten Jul 4, 2020, 11:09 AM

#

📎 Screenshot_2020-06-22-15-47-00-16.png

ocean arch Jul 4, 2020, 11:10 AM

#

@minor coral please kindly wait for next update

solid marten Jul 4, 2020, 11:10 AM

#

And i cant racover facebook

limber flare Jul 4, 2020, 11:11 AM

#

Is GFP also banned in Pakistan?

spring zephyr Jul 4, 2020, 11:11 AM

#

@limber flare No info about that.

#

@solid marten You can use your contact number to log-in.

keen spoke Jul 4, 2020, 11:13 AM

#

Hello, I need to disconnect Facebook from my account How is that ID 5595115050 in my account?

ocean arch Jul 4, 2020, 11:13 AM

#

@keen spoke account unlinking is currently unavailable

keen spoke Jul 4, 2020, 11:14 AM

#

So when is that possible?

spring zephyr Jul 4, 2020, 11:15 AM

#

@keen spoke Soon™️
Why do you want to unlink it?

keen spoke Jul 4, 2020, 11:16 AM

#

I would like to change my Facebook account, so I want to link it to the new account

spring zephyr Jul 4, 2020, 11:17 AM

#

@keen spoke You will have to wait then.

keen spoke Jul 4, 2020, 11:17 AM

#

How long do I have to wait

ocean arch Jul 4, 2020, 11:20 AM

#

@keen spoke no exact date

keen spoke Jul 4, 2020, 11:21 AM

#

Will Facebook link be canceled if I wait?

night cloak Jul 4, 2020, 11:22 AM

#

Hey bros in game it shows link with email or number....but how to link with number?

spring zephyr Jul 4, 2020, 11:22 AM

#

@night cloak You can only link one of those.
You have already linked your mail, so you can't like your number now.

ocean arch Jul 4, 2020, 11:22 AM

#

@night cloak you can only link with one email or number

half mountain Jul 4, 2020, 11:23 AM

#

Any solution for error 154140716

night cloak Jul 4, 2020, 11:23 AM

#

@spring zephyr but number option is not there on other account only email option is there

spring zephyr Jul 4, 2020, 11:23 AM

#

@night cloak Can you share a screenshot?

night cloak Jul 4, 2020, 11:24 AM

#

@spring zephyr k

spring zephyr Jul 4, 2020, 11:24 AM

#

@half mountain Screenshot please.

half mountain Jul 4, 2020, 11:25 AM

#

@spring zephyr i have video

spring zephyr Jul 4, 2020, 11:25 AM

#

@half mountain Already answered you, it's your internet.
Try changing the DNS.

half mountain Jul 4, 2020, 11:25 AM

#

I have already did it but it doesn't work

night cloak Jul 4, 2020, 11:27 AM

#

📎 Screenshot_2020-07-04-16-56-46-361_com.tencent.ig.jpg

#

Only the email option comes but i wanna link with my phone number@spring zephyr

dry coyote Jul 4, 2020, 11:29 AM

#

Hi how to get pubgm beta version?

ocean arch Jul 4, 2020, 11:29 AM

#

@dry coyote you can apply for beta version if you get selected u will get a mail

night cloak Jul 4, 2020, 11:30 AM

#

@dry coyote go to youtube and there u can get direct link

subtle mirage Jul 4, 2020, 11:30 AM

#

PubgmConfused

storm flumeBOT Jul 4, 2020, 11:30 AM

#

You can apply for the PUBG MOBILE beta program here, @dry coyote:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

dry coyote Jul 4, 2020, 11:30 AM

#

Ok

night cloak Jul 4, 2020, 11:31 AM

#

@night cloak that's not how you get.

#

Can someone tell me a solutoon for this

📎 Screenshot_2020-07-04-16-56-46-361_com.tencent.ig.jpg

#

I want to link it with phone number

#

@night cloak that's available for a few countries atm.

#

@night cloak oh ok

compact kettle Jul 4, 2020, 11:32 AM

#

📎 Screenshot_20200704-143217.png

#

As you see I can't

fiery nebula Jul 4, 2020, 11:32 AM

#

Hi any one can help ke with my problem

grave parcel Jul 4, 2020, 11:33 AM

#

Hi any one can help ke with my problem
@fiery nebula
State your issue here

night cloak Jul 4, 2020, 11:33 AM

#

@compact kettle read that bot message. beta testing for v0. 19.0 is closed

storm flumeBOT Jul 4, 2020, 11:33 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @fiery nebula. Remember to read through #faq before asking questions in the support channels.

compact kettle Jul 4, 2020, 11:34 AM

#

Ik I read it

night cloak Jul 4, 2020, 11:34 AM

#

@compact kettle dude youtubers have put direct link on youtube go check it

#

¯_(ツ)_/¯

#

@compact kettle its the easiest way

ocean arch Jul 4, 2020, 11:34 AM

#

@night cloak youtuber can do scam please follow official guide lines

night cloak Jul 4, 2020, 11:34 AM

#

@night cloak the testing will close in a few days and link for the download is pinned in #news

#

K k calm down bros

mild acorn Jul 4, 2020, 11:35 AM

#

📎 Screenshot_20200702-231846_PUBG_MOBILE.png

#

I want subscribe prime plus

But show me this error

night cloak Jul 4, 2020, 11:36 AM

#

Try using a different mail

uncut forum Jul 4, 2020, 11:36 AM

#

📎 unknown.png

storm flumeBOT Jul 4, 2020, 11:37 AM

#

You can now access #emulator-chat and #emulator-support, @uncut forum. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

distant dome Jul 4, 2020, 11:37 AM

#

Hi sir

ocean arch Jul 4, 2020, 11:37 AM

#

@distant dome state your issue

distant dome Jul 4, 2020, 11:37 AM

#

My pubg account has been hacked

ocean arch Jul 4, 2020, 11:38 AM

#

@distant dome do you still have access to your account

lyric grove Jul 4, 2020, 11:38 AM

#

@fiery nebula تعال هون قول القصه حقتك

storm flumeBOT Jul 4, 2020, 11:38 AM

#

Please do not use any other language aside from English in this channel, @lyric grove. Refer to #613267301243944960 for language channels.

ocean arch Jul 4, 2020, 11:38 AM

#

@lyric grove speak English in this channel

polar marshBOT Jul 4, 2020, 11:38 AM

#

@fiery nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant dome Jul 4, 2020, 11:40 AM

#

Yes

#

Please help me

ocean arch Jul 4, 2020, 11:41 AM

#

@distant dome use in game customer service and follow these guidelines

distant dome Jul 4, 2020, 11:41 AM

#

How

ocean arch Jul 4, 2020, 11:41 AM

#

📎 IMG_20200703_222332.jpg

polar marshBOT Jul 4, 2020, 11:52 AM

#

@iron summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stable willow Jul 4, 2020, 12:01 PM

#

My Mic is completely gone...what to do...i reinstalled the game,repaired it....but not working....i can hear my calls and all but when i open game my mic as well as speaker not working also i did check permissions thing

night cloak Jul 4, 2020, 12:01 PM

#

@spring zephyr working

fast venture Jul 4, 2020, 12:02 PM

#

@mild acorn bro can you able to subscribe now

spring zephyr Jul 4, 2020, 12:02 PM

#

@stable willow Please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data

stable willow Jul 4, 2020, 12:03 PM

#

@spring zephyr thanks

brisk compass Jul 4, 2020, 12:08 PM

#

@polar marsh
I had opened one classic crate but then it show not purchased
And I not got any reward for it
Pubg ID - 5203363380

@Sourabh_jain

spring zephyr Jul 4, 2020, 12:10 PM

#

@brisk compass What do you mean?

#

Can you explain your issue in detail please.

brisk compass Jul 4, 2020, 12:11 PM

#

@spring zephyr
I had got one classic crate coupon
I opened it but there was nothing show on the screen
So I thought it will be in inventory
But there was nothing
And I had not got any reward

#

And at the top it show not purchased @spring zephyr

spring zephyr Jul 4, 2020, 12:12 PM

#

@brisk compass Seems like a bug, please do report it in #old with a video proof of it happening.

brisk compass Jul 4, 2020, 12:13 PM

#

@spring zephyr
How can I provide video proof
And don't have any coupon now

pure raft Jul 4, 2020, 12:14 PM

#

Hello

#

Please what’s the difference between advance room card and the normal room card

brisk compass Jul 4, 2020, 12:16 PM

#

@spring zephyr
What to do??

pure raft Jul 4, 2020, 12:16 PM

#

My question doesn’t have an answer ?

spring zephyr Jul 4, 2020, 12:16 PM

#

@brisk compass Report it in #old with detailed info about it, it would be better if you can provide a video.

pure raft Jul 4, 2020, 12:18 PM

#

Because right now I’m trying to hold a room match and everyone is like use advanced room card and it’s just a match. Then I feel is there any special stuff in advance room card that the normal doesn’t have. I’m aware of advance creating room multiple times tho

spring zephyr Jul 4, 2020, 12:19 PM

#

@pure raft You can customize your custom match's settings with a advance room card. For example, you can change the loot ratio, etc. You can find more when you are on that tab.

And with a normal room card you can't customize your custom match.

brisk compass Jul 4, 2020, 12:19 PM

#

@AdiTya
It slow mood in feedback bugs channel

spring zephyr Jul 4, 2020, 12:19 PM

#

@brisk compass Edit your last message and put your issue into it.

pure raft Jul 4, 2020, 12:19 PM

#

@pure raft You can customize your custom match's settings with a advance room card. For example, you can change the loot ratio, etc. You can find more when you are on that tab.

And with a normal room card you can't customize your custom match.
@spring zephyr ok now I understand. Thanks. They want more loots and customizing of blue zone and stuffs like that. Ok

hybrid crane Jul 4, 2020, 12:29 PM

#

Hello Guys, me and my friend lost all of our relationshippointssss. we didnt delete each other or something elseee.... plssss give us ourrr Points backkk, it seems like it was a bug. My ID:5849129325
ID of my friend: 5715395872

storm flumeBOT Jul 4, 2020, 12:30 PM

#

Hello, @hybrid crane!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

half mountain Jul 4, 2020, 12:31 PM

#

@spring zephyr using DNS also didn't help me

ripe elbow Jul 4, 2020, 12:31 PM

#

how to make unlink to my account
someone hack my account and put his twitter on my account

storm flumeBOT Jul 4, 2020, 12:42 PM

#

Please refer to subpoint 2.5 in #faq for further information, @ripe elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

plain sandal Jul 4, 2020, 12:58 PM

#

Erangel 2.0 confirmed?

night cloak Jul 4, 2020, 1:00 PM

#

@plain sandal erangle 2.0 will come soon
Next update livik is coming

polar marshBOT Jul 4, 2020, 1:09 PM

#

@plush magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid marten Jul 4, 2020, 1:24 PM

#

How can i login

#

Which password i enterd

night cloak Jul 4, 2020, 1:33 PM

#

@solid marten Could you elaborate your issue?

frigid dust Jul 4, 2020, 1:35 PM

#

I lost my uc in game
Is that a glitch or something what

light acorn Jul 4, 2020, 1:41 PM

#

Support email?

short eagle Jul 4, 2020, 1:43 PM

#

PUBGMOBILE_CS@tencentgames.com @light acorn

solemn oxide Jul 4, 2020, 1:44 PM

#

When new season will begim

light acorn Jul 4, 2020, 1:44 PM

#

Onther one ? @short eagle

solemn oxide Jul 4, 2020, 1:44 PM

#

Begin

#

?

hollow summit Jul 4, 2020, 1:47 PM

#

hi

shy meadow Jul 4, 2020, 1:50 PM

#

Hello my Twitter account has been hacked and the person is accessing my pubg account from it I need help with unlinking the twiter from my pubg account.

ebon bear Jul 4, 2020, 1:50 PM

#

Where is this set?

📎 image0.png

sand path Jul 4, 2020, 1:56 PM

#

@ebon bear tomorrow

solid marten Jul 4, 2020, 1:56 PM

#

Someone hacked my facebook and i can't recover my facebook account that account i link with pubg and another link with my contact number how can i login with my contact number

polar marshBOT Jul 4, 2020, 2:05 PM

#

@lucid zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plain sandal Jul 4, 2020, 2:09 PM

#

Erangel 2.0 confirm

sharp onyx Jul 4, 2020, 2:10 PM

#

No ETA for 2.0 yet

tardy mortar Jul 4, 2020, 2:17 PM

#

But someday it'll come

heady falcon Jul 4, 2020, 2:18 PM

#

whens the season ending?

#

@vagrant onyx

#

not the rp pass the season

vagrant onyx Jul 4, 2020, 2:19 PM

#

@heady falcon between 13 july UTC 23:50
Not exact time

heady falcon Jul 4, 2020, 2:20 PM

#

ooo 10 days

#

Ok, thanks

night cloak Jul 4, 2020, 2:24 PM

#

PUBGM crashing please help

heady falcon Jul 4, 2020, 2:25 PM

#

prolly ur phone

#

what phone u got? @night cloak

night cloak Jul 4, 2020, 2:26 PM

#

@heady falcon iPad 2018

heady falcon Jul 4, 2020, 2:26 PM

#

oh, then not ur device

#

idk how to help

tidal river Jul 4, 2020, 2:28 PM

#

If I connect my Bluetooth earphones PUBGM doesn’t switch mic input device to my earphones, my internal phone mic doesn’t work, so I got wireless earphones to use the earphone mic, doesn’t want to switch to that mic. Having this problem for a while now.

#

The mic on the earphones work I have tested, on calls ,voice notes and discord calls but not on PUBG. I’m not on lite, I’m on Normal Global PUBGM

night cloak Jul 4, 2020, 2:30 PM

#

@night cloak any error messeges ? When does the crash happen loading screen or while playing the game ?

#

@night cloak while playing the game .

tidal river Jul 4, 2020, 2:31 PM

#

Make sure you have storage

#

So that the game can run.

night cloak Jul 4, 2020, 2:31 PM

#

@night cloak did u try routine repair in login page

#

@tidal river I have 12 GB of free storage

#

@night cloak I tried

#

@night cloak I also reinstalled the game but that didn’t work .

tidal river Jul 4, 2020, 2:32 PM

#

Ya so anyone got a solution for my problem?

polar marshBOT Jul 4, 2020, 2:33 PM

#

@jolly oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 4, 2020, 2:33 PM

#

@night cloak any error messeges ? U might need to wait for a moderator to b online!

#

@night cloak no error message

#

@spring zephyr 👀 pubgm_this

tidal river Jul 4, 2020, 2:36 PM

#

PUBG Should ad a feature where you can switch between input devices for mics

night cloak Jul 4, 2020, 2:37 PM

#

@tidal river u can post u r feedback in #old and wait for a mod to reply u to u r problem !

tidal river Jul 4, 2020, 2:37 PM

#

Alright , Thanks dude

polar marshBOT Jul 4, 2020, 2:40 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 4, 2020, 2:50 PM

#

@spring void

carmine grotto Jul 4, 2020, 2:51 PM

#

I need help.with a query

short eagle Jul 4, 2020, 2:52 PM

#

@hearty slate #media

#

@carmine grotto yes?

carmine grotto Jul 4, 2020, 2:53 PM

#

Do we have to put "@" in Discord Tag option in PMCO registration??

brisk compass Jul 4, 2020, 2:53 PM

#

@polar marsh
I had opened one classic crate but then it show not purchased
And I not got any reward for it
Pubg ID - 5203363380

@Sourabh_jain
@brisk compass

short eagle Jul 4, 2020, 2:53 PM

#

@carmine grotto #pmco

night cloak Jul 4, 2020, 2:54 PM

#

@short eagle PUBGM crashing while in the match

carmine grotto Jul 4, 2020, 2:54 PM

#

@short eagle I messaged there but nobody is replying

brisk compass Jul 4, 2020, 2:54 PM

#

@spring zephyr
I had got one classic crate coupon
I opened it but there was nothing show on the screen
So I thought it will be in inventory
But there was nothing
And I had not got any reward
@brisk compass > And at the top it show not purchased @spring zephyr
@brisk compass

polar marshBOT Jul 4, 2020, 2:55 PM

#

@zenith acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Jul 4, 2020, 2:57 PM

#

@night cloak I reinstalled again but still crashing.

upper sedge Jul 4, 2020, 2:57 PM

#

whens the season reset

night cloak Jul 4, 2020, 2:57 PM

#

@brisk compass it might be a glitch u might have gotten a silver fragment that's why u didnt see it in inventory ..there is nothing anyone can do about it now!

#

@upper sedge no exact time yet probably few days after the update! Keep and eye on #news

upper sedge Jul 4, 2020, 2:58 PM

#

there will be an exact date actually

fiery venture Jul 4, 2020, 2:59 PM

#

I need staff

#

Urgent

night cloak Jul 4, 2020, 2:59 PM

#

@fiery venture yea what's the issue ?

#

@night cloak PUBGM crashing

upper sedge Jul 4, 2020, 2:59 PM

#

@night cloak what's ur device

fiery venture Jul 4, 2020, 2:59 PM

#

@fiery venture yea what's the issue ?
@night cloak
Someone loggin my account i dont know how i changed fb and gmail password but still loggin

night cloak Jul 4, 2020, 2:59 PM

#

@upper sedge iPad 2018

brisk compass Jul 4, 2020, 3:00 PM

#

@night cloak no sir
Before opening is saw the inventory and even sliver fragments

No more sliver fragments were added

fiery venture Jul 4, 2020, 3:00 PM

#

I neeed heeelp pleassse

night cloak Jul 4, 2020, 3:01 PM

#

Please help me

short eagle Jul 4, 2020, 3:01 PM

#

@night cloak post it in #old

night cloak Jul 4, 2020, 3:03 PM

#

@short eagle posted but no one replied.

#

@night cloak make sure u have enough storage and u have updated iOS

brisk compass Jul 4, 2020, 3:04 PM

#

@night cloak no sir
Before opening is saw the inventory and even sliver fragments

No more sliver fragments were added
@brisk compass

night cloak Jul 4, 2020, 3:05 PM

#

@brisk compass there is nothing we can do about it it could be a bug...
U may post it in #old

brisk compass Jul 4, 2020, 3:05 PM

#

@night cloak I had done it but no response

#

@everyone I had rated the app 1 star in play store
There are many bugs and glitches

mighty zinc Jul 4, 2020, 3:25 PM

#

Still haven't got my account back

#

@lime juniper

blazing yoke Jul 4, 2020, 3:26 PM

#

Hey my facebook account is got deleted for some reason so i cant login to my account so is there is anyway to recover my account

#

@night cloak

gray bridge Jul 4, 2020, 3:40 PM

#

In pheonix os pubgm there are lot of hackers.. why pubg is not fixing it !?

feral knoll Jul 4, 2020, 3:42 PM

#

@gray bridge #emulator-support

gray bridge Jul 4, 2020, 3:42 PM

#

@feral knoll ??...why pubg is not looking at this matter ??

feral knoll Jul 4, 2020, 3:43 PM

#

ask in #emulator-support

graceful dust Jul 4, 2020, 3:44 PM

#

My account is linked to Facebook and Kim Center, but permanently disabled. I cannot log into my account now. I have reached with Facebook and Apple Store and cannot help. They said this is a final decision. Please help transfer my old account to a new account and I am ready to verify the ownership of the account.

night cloak Jul 4, 2020, 3:47 PM

#

@gray bridge report them in-game if u have vedio evidence u may report them in #cheater-reports

tawny blaze Jul 4, 2020, 3:47 PM

#

هلاو

storm flumeBOT Jul 4, 2020, 3:47 PM

#

Please do not use any other language aside from English in this channel, @tawny blaze. Refer to #613267301243944960 for language channels.

night cloak Jul 4, 2020, 3:48 PM

#

@graceful dust if they cant help you, then you may need to create a new account.

tawny blaze Jul 4, 2020, 3:48 PM

#

شنو هاي

storm flumeBOT Jul 4, 2020, 3:48 PM

#

Please do not use any other language aside from English in this channel, @tawny blaze. Refer to #613267301243944960 for language channels.

#

Please do not use any other language aside from English in this channel, @tawny blaze. Refer to #613267301243944960 for language channels.

feral knoll Jul 4, 2020, 3:48 PM

#

@tawny blaze you can join MENA server for arabic

storm flumeBOT Jul 4, 2020, 3:48 PM

#

Please do not use any other language aside from English in this channel, @tawny blaze. Refer to #613267301243944960 for language channels.

night cloak Jul 4, 2020, 3:49 PM

#

@tawny blaze English or else join the MENA server

graceful dust Jul 4, 2020, 3:49 PM

#

Can you transfer my account to a new account?

tawny blaze Jul 4, 2020, 3:49 PM

#

@tawny blaze you can join MENA server for arabic
@feral knoll لاتغلط

#

@tawny blaze English or else join the MENA server
@night cloak انة هم

night cloak Jul 4, 2020, 3:49 PM

#

@graceful dust account transferring is not possible

graceful dust Jul 4, 2020, 3:49 PM

#

I am ready to verify account ownership

night cloak Jul 4, 2020, 3:49 PM

#

@tawny blaze join https://discord.gg/pubgm-mena

feral knoll Jul 4, 2020, 3:50 PM

#

@tawny blaze am not suspicious english only allowed here

graceful dust Jul 4, 2020, 3:50 PM

#

What do I have to do now? I spent a lot of money on it

night cloak Jul 4, 2020, 3:50 PM

#

Hi can someone explain me i got akm orange time limited and when i restart the game the skin is gone and time is not gone because i got skin after 2mins i restart game skin is gonne

#

@graceful dust there's nothing we discord staffs can do, try contacting the In-game support

#

??

#

you might have dismantled it or something.

hidden knot Jul 4, 2020, 3:54 PM

#

I have one Question regarding Crew..
If i registered in Pubg Mobile, Club-open, Fall Split-2020
our crew ll verified or not..?
Plzz tell anyone.....

graceful dust Jul 4, 2020, 3:56 PM

#

There is no solution within the game I want to communicate with an employee in order to understand my problem

night cloak Jul 4, 2020, 4:03 PM

#

@hidden knot answered in #pmco

hidden knot Jul 4, 2020, 4:03 PM

#

@night cloak Okay... thank you....

night cloak Jul 4, 2020, 4:03 PM

#

@graceful dust please do read my previous message

cinder fulcrum Jul 4, 2020, 4:09 PM

#

Why I can only pin to messages while everyone can pin 5

night cloak Jul 4, 2020, 4:18 PM

#

pin what??

solid marten Jul 4, 2020, 4:23 PM

#

@Rock47 bro how can i recover my hacked account

storm flumeBOT Jul 4, 2020, 4:23 PM

#

Please refer to subpoint #2.8 in #faq for further information, @solid marten. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

novel oracle Jul 4, 2020, 4:24 PM

#

How do I get a esports room card?

solid marten Jul 4, 2020, 4:24 PM

#

My pubg account was hacked and someone use my account how can i recover it

wispy solar Jul 4, 2020, 4:25 PM

#

@gray bridge Report the player if you see them cheating or hacking.

night cloak Jul 4, 2020, 4:26 PM

#

@solid marten refer the #faq 2.8

polar marshBOT Jul 4, 2020, 4:26 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid marten Jul 4, 2020, 4:28 PM

#

I linked my pubg account with facebook and contact number and i lost facebook how can i recover with contact number

#

Plzz help me

storm flumeBOT Jul 4, 2020, 4:29 PM

#

You can contact the customer service via the game settings, @solid marten. Refer to subpoint 5.3 in #faq for further instructions.

ocean arch Jul 4, 2020, 4:29 PM

#

@solid marten please contact ingame customer service

solid marten Jul 4, 2020, 4:30 PM

#

📎 Screenshot_2020-06-22-15-47-00-16.png

#

See this notification

#

Can i recover my facebook

ocean arch Jul 4, 2020, 4:31 PM

#

@solid marten try logging in with your email

solid marten Jul 4, 2020, 4:31 PM

#

I only get this notification

sand path Jul 4, 2020, 4:31 PM

#

Contact Facebook support @solid marten

#

They will recover your disabled Facebook

solid marten Jul 4, 2020, 4:32 PM

#

Can you.plzz send me link

night cloak Jul 4, 2020, 4:33 PM

#

@solid marten https://www.facebook.com/help

solid marten Jul 4, 2020, 4:36 PM

#

Thanks bro

tardy mortar Jul 4, 2020, 4:36 PM

#

No problem

solid marten Jul 4, 2020, 4:45 PM

#

I cant recover facebook

#

Facebook give review

night cloak Jul 4, 2020, 4:47 PM

#

there's nothing we can do from our side.

weak dirge Jul 4, 2020, 4:47 PM

#

Please help me I've got a problem(COME TO DM I'll explain it all)

#

Please

polar marshBOT Jul 4, 2020, 4:48 PM

#

@solid marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ripe anchor Jul 4, 2020, 4:49 PM

#

Hey, I need help, whenever I finish a game my graphic setting changes from movie to classic

night cloak Jul 4, 2020, 4:49 PM

#

Haw release zombi mod?

craggy blade Jul 4, 2020, 4:50 PM

#

@night cloak No news on upcoming updates. You can provide your feedback in #old

ocean arch Jul 4, 2020, 4:50 PM

#

@ripe anchor try repairing your game

ripe anchor Jul 4, 2020, 4:50 PM

#

Done thats

night cloak Jul 4, 2020, 4:50 PM

#

@craggy blade ok ty

craggy blade Jul 4, 2020, 4:50 PM

#

Welcome :)

ripe anchor Jul 4, 2020, 4:50 PM

#

I've also reinstalled it and repair again, same thing happens

ocean arch Jul 4, 2020, 4:51 PM

#

@ripe anchor use # feedback bugs to report it so that the team can have a look

#

@ripe anchor if u can share video evidence on that channel it will be better

ripe anchor Jul 4, 2020, 4:52 PM

#

Ok, ty

ocean arch Jul 4, 2020, 4:52 PM

#

Welcome:)

velvet vault Jul 4, 2020, 5:07 PM

#

Nowadays custom rooms have way high desync issues. Facing it in almost all the matches

feral knoll Jul 4, 2020, 5:10 PM

#

@velvet vault send it to #old

ripe elm Jul 4, 2020, 5:11 PM

#

i need help...

night cloak Jul 4, 2020, 5:11 PM

#

@ripe elm yes what's the issue?

ripe elm Jul 4, 2020, 5:12 PM

#

how can i buy prime plus in my iphone !

ocean arch Jul 4, 2020, 5:15 PM

#

@ripe elm you can buy from in game subscribtion option

shy meadow Jul 4, 2020, 5:18 PM

#

Hello my Twitter account has been hacked and the person is accessing my pubg account from it I need help with unlinking the twiter from my pubg account.

storm flumeBOT Jul 4, 2020, 5:18 PM

#

Please refer to subpoint #2.5 in #faq for further information, @shy meadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT Jul 4, 2020, 5:19 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lethal sapphire Jul 4, 2020, 5:21 PM

#

When will the game be without hacks . facepalmpubgm

#

I hope the next season there is no hacks

ripe elm Jul 4, 2020, 5:23 PM

#

how much the cost would be first time prime plussubscription ? in my iphone

lethal sapphire Jul 4, 2020, 5:24 PM

#

Because if we still killing by hack we will delete the app

compact kettle Jul 4, 2020, 5:25 PM

#

@night cloak can you check an id ?

storm flumeBOT Jul 4, 2020, 5:25 PM

#

Hello, @lethal sapphire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Jul 4, 2020, 5:25 PM

#

@compact kettle yes

compact kettle Jul 4, 2020, 5:25 PM

#

707833086850629642

night cloak Jul 4, 2020, 5:27 PM

#

@compact kettle the user is muted for the in-game Account suspension.

#

@ocean arch that's a Discord User ID

ocean arch Jul 4, 2020, 5:27 PM

#

Oh I thought it was game id sorry@night cloak

compact kettle Jul 4, 2020, 5:27 PM

#

Bc he has send me a lot of messages and ask why has mutet without do nothing thank you @night cloak

ocean arch Jul 4, 2020, 5:27 PM

#

How can discard I'd be so long?

night cloak Jul 4, 2020, 5:28 PM

#

You may refer to #faq 6.4 @ocean arch

#

@compact kettle you can block that user or disable the DM for the Server

compact kettle Jul 4, 2020, 5:29 PM

#

@night cloak ik ik

lilac rivet Jul 4, 2020, 5:31 PM

#

828 M really...
I know this guy
He is legit

📎 IMG-20200704-WA0041.jpg

spring zephyr Jul 4, 2020, 5:32 PM

#

@lilac rivet ?

lilac rivet Jul 4, 2020, 5:32 PM

#

828 M kill

night cloak Jul 4, 2020, 5:33 PM

#

You/one can do that.

spring zephyr Jul 4, 2020, 5:33 PM

#

@lilac rivet It's possible, but if you think that he/she is hacking. Then feel free to report him/her in-game.

spice orchid Jul 4, 2020, 5:34 PM

#

How i report aplayer using cheat?

storm flumeBOT Jul 4, 2020, 5:34 PM

#

Hello, @spice orchid!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

feral knoll Jul 4, 2020, 5:34 PM

#

@lilac rivet you just knock him and run pubgmshrug

twin girder Jul 4, 2020, 5:34 PM

#

Hi someone hacked my Facebook account and he wants my PUBG account . Can anyone help me? to unlink Facebook?

lilac rivet Jul 4, 2020, 5:34 PM

#

My frnd gave him an AWM shot

storm flumeBOT Jul 4, 2020, 5:35 PM

#

Please refer to subpoint 2.5 in #faq for further information, @twin girder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ripe elm Jul 4, 2020, 5:35 PM

#

how much the cost would be first time prime plus subscription ? in my iphone

ocean arch Jul 4, 2020, 5:37 PM

#

@lilac rivet you need more evidence to prove he is hacker if you still think he was cheating please kindly use in game report option

#

@ripe elm depends on region

lilac rivet Jul 4, 2020, 5:38 PM

#

@ocean arch

He is not a hacker
He is my frnd
I am asking how it is possible

#

I think it's a glitch or bug

ocean arch Jul 4, 2020, 5:38 PM

#

@ripe elm you can check priceson in game subscribtion page

turbid geode Jul 4, 2020, 5:38 PM

#

📎 20200704_203839.jpg

#

Why there isn't response

ocean arch Jul 4, 2020, 5:39 PM

#

@lilac rivet anyshot is possible if you got skill and luck that is not glitch

turbid geode Jul 4, 2020, 5:39 PM

#

I sent the receipt

night cloak Jul 4, 2020, 5:39 PM

#

They'll contact you@turbid geode

sick shale Jul 4, 2020, 5:39 PM

#

@turbid geode what was the question before you sent this

turbid geode Jul 4, 2020, 5:39 PM

#

But there isn't respond to get my uc back

ocean arch Jul 4, 2020, 5:39 PM

#

@turbid geode it takes sometime to get reply kindly be patient

storm flumeBOT Jul 4, 2020, 5:39 PM

#

Please refer to subpoint #5.4 in #faq for further information, @turbid geode. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ocean arch Jul 4, 2020, 5:40 PM

#

@turbid geode try to explain as much information as possible

turbid geode Jul 4, 2020, 5:40 PM

#

I tried

#

I'm waited 2 days

#

But there is no reapond

ripe elm Jul 4, 2020, 5:40 PM

#

i am in asia region from bangladesh,, how much the price would be prime plus ?

turbid geode Jul 4, 2020, 5:40 PM

#

Respond

ocean arch Jul 4, 2020, 5:41 PM

#

@turbid geode you have to state your issue in detail if you think you did you will get a reply in few days

#

@ripe elm you can check subscription price on ingame subscription page

turbid geode Jul 4, 2020, 5:41 PM

#

@storm flume no I didn't find the answer

#

@ocean arch I did

night cloak Jul 4, 2020, 5:41 PM

#

$4.99 or something @ripe elm

#

@turbid geode wait for them to reply.

twin girder Jul 4, 2020, 5:42 PM

#

That not helpful💔

ocean arch Jul 4, 2020, 5:42 PM

#

📎 download_1.jpeg

turbid geode Jul 4, 2020, 5:42 PM

#

@night cloak I waited 2 days

ocean arch Jul 4, 2020, 5:42 PM

#

@ripe elm

#

@ripe elm check price on your ingame subscription page

night cloak Jul 4, 2020, 5:43 PM

#

It depends on the availability of the team @turbid geode

ripe elm Jul 4, 2020, 5:43 PM

#

okh.

turbid geode Jul 4, 2020, 5:43 PM

#

I lost my uc
I need my uc to buy the new season

night cloak Jul 4, 2020, 5:43 PM

#

Afaik there are no refunds

pearl field Jul 4, 2020, 5:49 PM

#

@glossy sable I'm from Jamaica. I play NA it's been two weeks now and it takes forever to actually go into the main screen. I unistalled and reinstalled the game and that actually made it worse. Now I can't even download resources it keeps on saying error (even when I go into a game it gets stuck and pause or just doesn't move at all) at first I thought it was a internet issue but I've tried it on 3 different networks now and it's the same thing. Everything else works expect this and I know people have been having the issue I've seen it being posted here and reddit so why haven't we atleast gotten some news.

pure raft Jul 4, 2020, 5:50 PM

#

What’s pubg going to do about this teleporting players😡😡.

ocean arch Jul 4, 2020, 5:50 PM

#

@pure raft it's their ping issue

ripe elm Jul 4, 2020, 5:52 PM

#

could i purchase uc from midasbuy in my iphone for my game id ?

craggy blade Jul 4, 2020, 5:52 PM

#

Yes. @ripe elm

ocean arch Jul 4, 2020, 5:52 PM

#

@ripe elm we advise only to buy from ingame

ripe elm Jul 4, 2020, 5:53 PM

#

bt in game the price is so high.

pure raft Jul 4, 2020, 5:53 PM

#

@pure raft it's their ping issue
@ocean arch I know right but I think they can log them out of match when their network/ping is bad. If faced one today sprayed a full mag of m416 on him he keeps teleporting. Wen is ping came back normal he almost knock me out😡😡. Thanks to uzi💀

night cloak Jul 4, 2020, 5:53 PM

#

@ripe elm you can use https://www.pubgmobile.com/pay

quiet quiver Jul 4, 2020, 6:01 PM

#

where's the technical support of pubg

storm flumeBOT Jul 4, 2020, 6:01 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @quiet quiver. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Jul 4, 2020, 6:04 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

graceful estuary Jul 4, 2020, 6:05 PM

#

My weekly result is not opening help

indigo flume Jul 4, 2020, 6:05 PM

#

Dear pubgm i opened 446 creats in row without getting any red item plz fix this my friends get red item within 80 creates y don't I get any red item plz pubgm 🙏🙏🙏🙏

📎 Screenshot_2020-07-04-23-27-21-30_dac7cc7571c39b392df64923967cf7da.jpg

craggy blade Jul 4, 2020, 6:05 PM

#

@indigo flume It depends on luck.

graceful estuary Jul 4, 2020, 6:06 PM

#

@craggy blademy issue??

night cloak Jul 4, 2020, 6:07 PM

#

It will be available for you later@graceful estuary

indigo flume Jul 4, 2020, 6:07 PM

#

@craggy blade Pubgm getting so much money from us y don't they give single red iteam

haughty cypress Jul 4, 2020, 6:08 PM

#

meep

indigo flume Jul 4, 2020, 6:12 PM

#

@haughty cypress u know I value of one classic create 120uc

haughty cypress Jul 4, 2020, 6:12 PM

#

ok

indigo flume Jul 4, 2020, 6:14 PM

#

@haughty cypress I spend total 54000 uc even though I don't get any red item

haughty cypress Jul 4, 2020, 6:14 PM

#

ok

zealous turret Jul 4, 2020, 6:17 PM

#

my friend keeps getting this any help

📎 Screenshot_20200704-141659_Telegram.jpg

night cloak Jul 4, 2020, 6:18 PM

#

is there a way to change your name without a rename card, espcially new players

#

like my friend just started anew account and it says something like 0de72his899

elfin canopy Jul 4, 2020, 6:20 PM

#

This issue will be fixed in 0.19 update which is on 7th July,@haughty cypress.

haughty cypress Jul 4, 2020, 6:21 PM

#

wrong ping confusedcat

elfin canopy Jul 4, 2020, 6:21 PM

#

@night cloak The game gives you option to pick any available IGN while creating an account.

night cloak Jul 4, 2020, 6:21 PM

#

How I download beta version of pubg mobile

elfin canopy Jul 4, 2020, 6:21 PM

#

@haughty cypress Oof! I'm sorry :(

haughty cypress Jul 4, 2020, 6:21 PM

#

:(

sand path Jul 4, 2020, 6:21 PM

#

How may I help you @haughty cypress ;)

night cloak Jul 4, 2020, 6:22 PM

#

Give me the link

elfin canopy Jul 4, 2020, 6:22 PM

#

This issue will be fixed in 0.19 update which is on 7th July,@zealous turret.

sand path Jul 4, 2020, 6:22 PM

#

Beta will end tomorrow @night cloak

zealous turret Jul 4, 2020, 6:22 PM

#

thank you bro@elfin canopy

elfin canopy Jul 4, 2020, 6:22 PM

#

Download link for PUBGM Beta.

Android:-
https://web.gpubgm.com/m/download_android.html

iOS:-
https://web.gpubgm.com/m/download.html

night cloak Jul 4, 2020, 6:22 PM

#

@night cloak The game gives you option to pick any available IGN while creating an account.
@elfin canopy
okay thanks

elfin canopy Jul 4, 2020, 6:22 PM

#

Incase you still need link ^

#

@night cloak you're welcome :)

night cloak Jul 4, 2020, 6:23 PM

#

@elfin canopy thanks

hollow sigil Jul 4, 2020, 6:24 PM

#

I want pubg mobile permanent discord server invitation link

storm flumeBOT Jul 4, 2020, 6:25 PM

#

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

mental minnow Jul 4, 2020, 6:25 PM

#

hello

elfin canopy Jul 4, 2020, 6:25 PM

#

@hollow sigil ^

#

How may I help you,@mental minnow?

hollow sigil Jul 4, 2020, 6:26 PM

#

Ok, Thank you

mental minnow Jul 4, 2020, 6:27 PM

#

i need check profile avatar on email not gmail my pubg is linked with twitter and face book i cant change profile avatar im linked with email but i cant check profile avatar pleasy help

sharp onyx Jul 4, 2020, 6:27 PM

#

Beta will end tomorrow @night cloak
Beta testing is an ongoing process. It never ends

#

@night cloak you can join official beta discord server by applying through this link
https://q.gameexp.com/m/version/task/5841/task-wj
And the download links have already been given to you

GameExp

GameExp, game test, pubg mobile, pre-release

mental minnow Jul 4, 2020, 6:29 PM

#

@elfin canopy

elfin canopy Jul 4, 2020, 6:31 PM

#

I don't think I understood you,@mental minnow.

mental minnow Jul 4, 2020, 6:33 PM

#

here have kurdish lunguage support?

elfin canopy Jul 4, 2020, 6:35 PM

#

We do not have Kurdish support here,@mental minnow.

However you may join our partnered server.

#

https://discord.gg/pubgm-mena

#

They provide support in Kurdish.

torpid finch Jul 4, 2020, 6:40 PM

#

Bruh how do I change my password some dude is on my account because he got my email password

elfin canopy Jul 4, 2020, 6:41 PM

#

Enter your email, click on forget password, reset your password.

torpid finch Jul 4, 2020, 6:42 PM

#

where is forget password

#

📎 image0.png

polar marshBOT Jul 4, 2020, 6:45 PM

#

@mental minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven glade Jul 4, 2020, 7:01 PM

#

After 3 hours i get the notice to register my guardians or parent no. But when i type the no. I didnt recieved any Otp to verify please help

proven scaffold Jul 4, 2020, 7:02 PM

#

where is forget password
@torpid finch u need to enter incorrect password first then it will ask you to reset your password

uneven glade Jul 4, 2020, 7:03 PM

#

When i clicp for get verification code it doesnt come up with anything how to verify please help?

📎 image0.png

flat wing Jul 4, 2020, 7:03 PM

#

Guys when the unlinck option Will come back
My account is getting stolen 1 Month ago and still no news?
I want to unlinck my acc

ocean arch Jul 4, 2020, 7:04 PM

#

@flat wing no exact date hopefully soon

flat wing Jul 4, 2020, 7:05 PM

#

Like nobody knows ?

ocean arch Jul 4, 2020, 7:05 PM

#

@flat wing no official info on that

flat wing Jul 4, 2020, 7:06 PM

#

@ocean arch can it take more than 1 Month ? Or smthng like that

ocean arch Jul 4, 2020, 7:06 PM

#

@flat wing I'm sorry I can't make a guess

uneven glade Jul 4, 2020, 7:06 PM

#

I am not able to verify this please help?

📎 image0.png

flat wing Jul 4, 2020, 7:06 PM

#

@ocean arch ok

ocean arch Jul 4, 2020, 7:07 PM

#

@uneven glade please check your number carefully

flat wing Jul 4, 2020, 7:07 PM

#

@somber solstice sorry for ping
Do u have any infos? About unlinck option

uneven glade Jul 4, 2020, 7:09 PM

#

I checked clearly the site is glitched i am sure please have a check rn if u can @ocean arch

polar marshBOT Jul 4, 2020, 7:09 PM

#

@obsidian fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ocean arch Jul 4, 2020, 7:09 PM

#

@uneven glade what does it says when you enter your number

polar marshBOT Jul 4, 2020, 7:10 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven glade Jul 4, 2020, 7:11 PM

#

It doesn’t come up with anything i pressed the button for the OTP nothing just happens please u try once u will get to know what i am trying to say @ocean arch

elfin canopy Jul 4, 2020, 7:11 PM

#

Why mention moderators for it? pepeondeal

#

@uneven glade If it's about PMCO ask in #pmco.

uneven glade Jul 4, 2020, 7:12 PM

#

No it isnt about PMCO @elfin canopy

#

Shoul i send u the recording in DM? @ocean arch

elfin canopy Jul 4, 2020, 7:13 PM

#

After 3 hours i get the notice to register my guardians or parent no. But when i type the no. I didnt recieved any Otp to verify please help
@uneven glade

#

What is this about?

uneven glade Jul 4, 2020, 7:14 PM

#

Bruhh! The age thing

#

I accidentally switched it to no in 18 above

elfin canopy Jul 4, 2020, 7:15 PM

#

I believe you can change it again after 30 days.

uneven glade Jul 4, 2020, 7:15 PM

#

Now i get another popup that ill have to reg. my parents no. To even play for 5 hours but i am not able to verify the no. For that

#

Yeah! Ik i can but the restriction is for 5 hours i am getting a notice in 3 hours @timid sonnet

elfin canopy Jul 4, 2020, 7:15 PM

#

You mentioned someone else.

#

Try contacting customer service in-game.

uneven glade Jul 4, 2020, 7:17 PM

#

The site is somewhat glitched how can i explain u

elfin canopy Jul 4, 2020, 7:19 PM

#

That's why I'm asking you to contact customer service in-game.

uneven glade Jul 4, 2020, 7:19 PM

#

They aint understanding theres no preset questions the customer service is bot they aint understaing I already tried

ocean arch Jul 4, 2020, 7:20 PM

#

@uneven glade it's get some time to get a reply from real person make sure you provide all information there

uneven glade Jul 4, 2020, 7:21 PM

#

I tried dude they have the same answer every time

elfin canopy Jul 4, 2020, 7:22 PM

#

How long you've been facing this issue?

uneven glade Jul 4, 2020, 7:22 PM

#

1-2 hours

upper frost Jul 4, 2020, 7:23 PM

#

📎 IMG-20200705-WA0000.jpg

elfin canopy Jul 4, 2020, 7:23 PM

#

Go to settings > safari > advanced > website data > edit > remove pubgmobile.com

#

And try again :-/

upper frost Jul 4, 2020, 7:23 PM

#

What do you mean by this @elfin canopy

elfin canopy Jul 4, 2020, 7:24 PM

#

That's clearing cookies

jaunty saffron Jul 4, 2020, 7:24 PM

#

Excuse me

upper frost Jul 4, 2020, 7:24 PM

#

?

storm flumeBOT Jul 4, 2020, 7:24 PM

#

Use of unauthorized third-party software or methods, @jaunty saffron, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Jul 4, 2020, 7:24 PM

#

@jaunty saffron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

upper frost Jul 4, 2020, 7:25 PM

#

📎 IMG-20200705-WA0000.jpg

elfin canopy Jul 4, 2020, 7:25 PM

#

@upper frost That wasn't for you.

#

Go to settings > safari > advanced > website data > edit > remove pubgmobile.com
And try again :-/
@uneven glade

#

@upper frost What's the issue?

#

Cannot login?

upper frost Jul 4, 2020, 7:26 PM

#

Yes

#

Through FB

night cloak Jul 4, 2020, 7:26 PM

#

Pubg kick me out the game before I loaded in am I going to lose points?(and why it kicked me)

elfin canopy Jul 4, 2020, 7:26 PM

#

Do you have Facebook app installed,@upper frost?

upper frost Jul 4, 2020, 7:26 PM

#

Yes

elfin canopy Jul 4, 2020, 7:26 PM

#

@night cloak It was because of your weak/unstable internet connection.

night cloak Jul 4, 2020, 7:27 PM

#

Am I losing points?

elfin canopy Jul 4, 2020, 7:27 PM

#

@upper frost Try clearing cookies and updating your Facebook app.

ocean arch Jul 4, 2020, 7:27 PM

#

@night cloak yes if u left the match

upper frost Jul 4, 2020, 7:27 PM

#

Cookies?

uneven glade Jul 4, 2020, 7:27 PM

#

@elfin canopy doesnt work its the issue with the site i suggest u to make a guest account and make it less than 18 and try to register a no. U will get to know what i am trying to explain please help! Dude

night cloak Jul 4, 2020, 7:28 PM

#

I got kick when loading in so am I losing points?

elfin canopy Jul 4, 2020, 7:28 PM

#

@night cloak You can find it in your career results. If you lost points or not.

night cloak Jul 4, 2020, 7:28 PM

#

Thanks for the help

elfin canopy Jul 4, 2020, 7:29 PM

#

@uneven glade In my region we don't have guest accounts. I cannot help you with it, you can try doing what I said or contact customer service in-game or write them an email.

night cloak Jul 4, 2020, 7:29 PM

#

i need help

storm flumeBOT Jul 4, 2020, 7:29 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

elfin canopy Jul 4, 2020, 7:29 PM

#

@upper frost Yes, cookies. Does it sound wrong?

night cloak Jul 4, 2020, 7:29 PM

#

any support or mod avaliable?

ocean arch Jul 4, 2020, 7:29 PM

#

@night cloak state your issue

uneven glade Jul 4, 2020, 7:30 PM

#

@elfin canopy should i address u the whole issue what i am trying to say in a video with the voice should i dm u that?

elfin canopy Jul 4, 2020, 7:32 PM

#

As I said, I cannot help you with it. Feel free to post about it in #old (you can post a video too), @uneven glade. Tencent staff reads that channel on regular basis, If there's an issue with the site itself, it'll be fixed soon.

night cloak Jul 4, 2020, 7:32 PM

#

@ocean arch so i have been playing pubg mobile on emulator for a few years, on offical emu, today after a week i tried logging into my account and when i started the emulator, it showed me the login page for pubg mobile and i put in my credentials and the next thing i know that i have to create and account, when with the same facebook id my original pubg account was already made, i have made alot of purchases in pubgm and its a good account with many stuff and now it is nowhere to be found, it was linked to my facebook account and when im trying to search up my id using char id it shows, but when i try logging into using facebook, it drops back to making a new account

storm flumeBOT Jul 4, 2020, 7:33 PM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.

elfin canopy Jul 4, 2020, 7:33 PM

#

Ask in #emulator-support

night cloak Jul 4, 2020, 7:33 PM

#

okay sir

worthy stag Jul 4, 2020, 7:53 PM

#

Hello, can ask something important here..?

upper frost Jul 4, 2020, 7:53 PM

#

📎 IMG-20200705-WA0001.jpg

#

@elfin canopy when i log in through android

elfin canopy Jul 4, 2020, 8:01 PM

#

Looks like you've revoked Facebook's access to PUBGM.

#

Facebook > settings > apps and website > Logged in with Facebook > (check if PUBGM is in that list).

upper frost Jul 4, 2020, 8:03 PM

#

No pubgm is not in that list

#

@elfin canopy

elfin canopy Jul 4, 2020, 8:06 PM

#

Are you on Android or iOS right now,@upper frost?

upper frost Jul 4, 2020, 8:07 PM

#

I have both the device

elfin canopy Jul 4, 2020, 8:07 PM

#

Do you have any other login method?

upper frost Jul 4, 2020, 8:07 PM

#

No the account is only linked with FB

elfin canopy Jul 4, 2020, 8:08 PM

#

Try on iOS
Routine repair your game.
Update Facebook app.
Then try to log-in again, @upper frost.

upper frost Jul 4, 2020, 8:09 PM

#

Re-installed the game

#

And Fb

worthy stag Jul 4, 2020, 8:10 PM

#

Guys can you tell me who's Tencent game support..?

#

Really really, I need contact when someone them..

jade heart Jul 4, 2020, 8:12 PM

#

Hi my account is hacked pubg mobile I want help please

polar marshBOT Jul 4, 2020, 8:12 PM

#

@vague torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

worthy stag Jul 4, 2020, 8:13 PM

#

Danm, somebody have a link of Tencent game support..?

elfin canopy Jul 4, 2020, 8:15 PM

#

What's the issue?

storm flumeBOT Jul 4, 2020, 8:15 PM

#

Please refer to subpoint 2.8 in #faq for further information, @jade heart. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

upper sedge Jul 4, 2020, 8:16 PM

#

whens tier reset

#

nobody online?

feral knoll Jul 4, 2020, 8:19 PM

#

12/07 or 13/07

upper sedge Jul 4, 2020, 8:19 PM

#

ty

hard vale Jul 4, 2020, 8:19 PM

#

Hi

thorn epoch Jul 4, 2020, 8:19 PM

#

There is someone who hates me that he is doing new accounts and is reporting on my account who wants to close it, what should I do

feral knoll Jul 4, 2020, 8:20 PM

#

report him ingame

#

@hard vale hi

tired fractal Jul 4, 2020, 8:20 PM

#

@thorn epoch Don't worry about your account. You won't get banned for being multiple times when you are legit.

cerulean fog Jul 4, 2020, 8:21 PM

#

Why I can’t log into my account via Email ?

📎 image0.jpg

polar marshBOT Jul 4, 2020, 8:21 PM

#

@hard vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean fog Jul 4, 2020, 8:21 PM

#

Why is the email/phone option not appearing

thorn epoch Jul 4, 2020, 8:21 PM

#

thank you

#

Guys

feral knoll Jul 4, 2020, 8:22 PM

#

@cerulean fog try routine repair

cerulean fog Jul 4, 2020, 8:23 PM

#

Okay will try it

undone bone Jul 4, 2020, 8:26 PM

#

How to recover stolen (hacked) pubgm account?

feral knoll Jul 4, 2020, 8:28 PM

#

@undone bone read #faq 2.8

polar marshBOT Jul 4, 2020, 8:30 PM

#

@cedar ember:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean fog Jul 4, 2020, 8:32 PM

#

@feral knoll the repair didn’t work the email/phone option still doesn’t appear

pure raft Jul 4, 2020, 8:32 PM

#

Hi I want to confirm if this is a bug or normal thing in the game

#

When I knock a player down and a 3rd party comes and confirm my knock they usually get the kills while I only get damage. Is this a bug or not?

tired fractal Jul 4, 2020, 8:38 PM

#

it is normal @pure raft

alpine matrix Jul 4, 2020, 8:41 PM

#

Hello! One of my friends had linked his e-mail in my account.. He want’s to steal my account! How to unlink the e-mail please??

night cloak Jul 4, 2020, 8:48 PM

#

I saw this review and this is exactly what has been happening to my friends vc recently, sometimes he has to restart the game to be able to talk and sometimes even the restart doesnt work and we have to play a silence game. Whats the reason for this i might ask?

📎 image0.png

stoic crystal Jul 4, 2020, 8:57 PM

#

What is the best emulator to play on pc?

cerulean fog Jul 4, 2020, 8:57 PM

#

Anyone can help with this issue ?

#

📎 image0.jpg

distant dome Jul 4, 2020, 9:00 PM

#

Hi

#

Please help me my pubg account has been hacked😫

#

And he was told me give me 3k and take your account back

glossy drum Jul 4, 2020, 9:05 PM

#

Where can I get pubg kr

languid pilot Jul 4, 2020, 9:06 PM

#

So my game just randomly crashes after loading up

distant dome Jul 4, 2020, 9:06 PM

#

And he was told me give me 3k and take your account back

#

Please help me

polar marshBOT Jul 4, 2020, 9:06 PM

#

@wet marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy drum Jul 4, 2020, 9:07 PM

#

Where can I get pubg kr?

tired fractal Jul 4, 2020, 9:07 PM

#

search on google

languid pilot Jul 4, 2020, 9:07 PM

#

Whats kr?

distant dome Jul 4, 2020, 9:07 PM

#

Please help me my 75 level account hacked

#

Please help me

glossy drum Jul 4, 2020, 9:08 PM

#

I did but says it may be harmful to device. Is that ok?

tired fractal Jul 4, 2020, 9:08 PM

#

from where did you download?

glossy drum Jul 4, 2020, 9:08 PM

#

https://www.pubgmobile.com/en/event/suspensestation/

Exclusive New Map

NEW MAP: LIVIK Break new ground

upper wolf Jul 4, 2020, 9:09 PM

#

Any official emulator for mac ?

glossy drum Jul 4, 2020, 9:09 PM

#

For android device

tired fractal Jul 4, 2020, 9:09 PM

#

yes it is safe, just click on 'OK'

night cloak Jul 4, 2020, 9:12 PM

#

@feral knoll Hello, can I write in a private chat?

glossy drum Jul 4, 2020, 9:16 PM

#

@tired fractal thank you

glossy sable Jul 4, 2020, 9:16 PM

#

Gameloop is not supported at the moment for Mac, @upper wolf.

tired fractal Jul 4, 2020, 9:17 PM

#

how can i download the beta? on android

glossy sable Jul 4, 2020, 9:18 PM

#

Not recommended, @upper wolf.

storm flumeBOT Jul 4, 2020, 9:18 PM

#

You can contact the customer service via the game settings, @worthy stag. Refer to subpoint 5.3 in #faq for further instructions.

glossy drum Jul 4, 2020, 9:19 PM

#

@tired fractal I asked in PUBG chat on Discord how I can get better at trainng for PUBG and a person said to download PUBG kr. Is this site I gave you right?

night cloak Jul 4, 2020, 9:20 PM

#

5594846940

tired fractal Jul 4, 2020, 9:21 PM

#

@glossy drum I'm sorry but you will not get better by playing the kr version. You will start a new level 1 account on kr version aswell.

glossy drum Jul 4, 2020, 9:21 PM

#

I just want to get better at training.

sharp onyx Jul 4, 2020, 9:21 PM

#

@tired fractal you can download android beta from pinned msg in #news

tired fractal Jul 4, 2020, 9:22 PM

#

search some videos online @glossy drum

#

@sharp onyx thank you

night cloak Jul 4, 2020, 9:23 PM

#

@glossy sable Hi, can I correspond somewhere in another chat? What I ask will be banned by the chat

tired fractal Jul 4, 2020, 9:23 PM

#

its not available on ios? it says available soon but there is a link. @sharp onyx

sharp onyx Jul 4, 2020, 9:24 PM

#

The second link in the same msg is for iOS

night cloak Jul 4, 2020, 9:24 PM

#

@glossy sable hi

tired fractal Jul 4, 2020, 9:24 PM

#

i know but is it working?

glossy sable Jul 4, 2020, 9:24 PM

#

When I knock a player down and a 3rd party comes and confirm my knock they usually get the kills while I only get damage. Is this a bug or not?
When you knock down someone and your teammate finishes the kill, you get the kill, @pure raft. But if you get third partied, the player who finishes the kill gets it.

Hello! One of my friends had linked his e-mail in my account.. He want’s to steal my account! How to unlink the e-mail please??
Well, that is a mean friend you have, @alpine matrix. You can not unlink the e-mail.

I saw this review and this is exactly what has been happening to my friends vc recently, sometimes he has to restart the game to be able to talk and sometimes even the restart doesnt work and we have to play a silence game. Whats the reason for this i might ask?
Devs are aware and on it, @night cloak. In the meantime, you can use an alternative, such as Discord's VC.

Where can I get pubg kr
Google is your friend, @glossy drum. You can ask people in #pubg-mobile. We only provide support for the global version here. Perhaps look for APK websites.

Please help me my pubg account has been hacked😫
Can you elaborate, @distant dome?

Whats kr?
Kr is short for KRJP, the Korean-Japanese client, @languid pilot.

5594846940
Is that your ID, @night cloak?

sharp onyx Jul 4, 2020, 9:24 PM

#

Yes, it is a working link

tired fractal Jul 4, 2020, 9:24 PM

#

I'm confused because there is a link but says available soon

glossy sable Jul 4, 2020, 9:25 PM

#

Only the CDN version is available for this update, Mentos. No TestFlight.

tired fractal Jul 4, 2020, 9:25 PM

#

thank you

sharp onyx Jul 4, 2020, 9:25 PM

#

Hold on. Lemme check

glossy sable Jul 4, 2020, 9:25 PM

#

Annihilator is a moderator in the Beta server, he will help you out with the details. ;)

tired fractal Jul 4, 2020, 9:26 PM

#

alright :)

sharp onyx Jul 4, 2020, 9:26 PM

#

CDN link is working fine. You can download it from there

📎 Screenshot_20200705_025544_com.android.chrome.jpg

tired fractal Jul 4, 2020, 9:26 PM

#

thank you :)

sharp onyx Jul 4, 2020, 9:26 PM

#

Np. Just @ me if you have any issues later

tired fractal Jul 4, 2020, 9:27 PM

#

Alright i will

glossy sable Jul 4, 2020, 9:28 PM

#

10 minutes or 10 years?

night cloak Jul 4, 2020, 9:29 PM

#

@glossy sable I'm blocked by a bot, I can't describe the problem. words can change I write through google translator

glossy sable Jul 4, 2020, 9:30 PM

#

How long is your suspension?

tired fractal Jul 4, 2020, 9:30 PM

#

is the download as it is supposed to be? sometimes when i downloaded it it was grey

📎 20200704_233001.jpg

glossy sable Jul 4, 2020, 9:30 PM

#

Yup.

#

You can see it like that on the screenshot he gave.

tired fractal Jul 4, 2020, 9:31 PM

#

alright, thank you :). Have a nice rest of your day

glossy sable Jul 4, 2020, 9:31 PM

#

Have a nice day too!

night cloak Jul 4, 2020, 9:33 PM

#

@glossy sable need your help I do not know where to go

glossy sable Jul 4, 2020, 9:33 PM

#

It would help a bit if you answered my question.

#

How long is your suspension?

night cloak Jul 4, 2020, 9:36 PM

#

@glossy sable two days

glossy sable Jul 4, 2020, 9:37 PM

#

Can you send a screenshot?

#

In English, please.

night cloak Jul 4, 2020, 9:38 PM

#

@glossy sable I'm through the Google translator if I'm sorry

#

@glossy sable I will send a screenshot now

glossy sable Jul 4, 2020, 9:40 PM

#

No worries, thank you.

tired fractal Jul 4, 2020, 9:40 PM

#

?

📎 image0.png

#

@sharp onyx

glossy sable Jul 4, 2020, 9:40 PM

#

Oof.

#

||Use Android, it's better. Just sayin'.||

tired fractal Jul 4, 2020, 9:41 PM

#

My phone is bad xD

sharp onyx Jul 4, 2020, 9:47 PM

#

@tired fractal what version does it show for you?

tired fractal Jul 4, 2020, 9:47 PM

#

it's working sorry

sharp onyx Jul 4, 2020, 9:47 PM

#

Sure. Enjoy

night cloak Jul 4, 2020, 9:48 PM

#

📎 Screenshot_2020-07-05-00-45-53-056_com.tencent.ig.jpg

#

it came when I switched from mobile internet to Wifi

#

did not use any programs or bugs in the game in the settings only reduced the graphics

glossy sable Jul 4, 2020, 9:49 PM

#

That's 10 years, not 2 days.

#

Did you switch networks mid-game?

night cloak Jul 4, 2020, 9:50 PM

#

@NF Gaming#6871 so because there was a ping, then thrown out and blocked

glossy sable Jul 4, 2020, 9:51 PM

#

@sharp onyx suspicious

#

You shouldn't have changed mid-game, @night cloak.

#

Click on the File Claim button and follow instructions.

#

That is all I can do to help you.

polar marshBOT Jul 4, 2020, 9:53 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@analog cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dry coyote Jul 4, 2020, 9:54 PM

#

Pubgm beta version link is not working.
Anyone have another link?

glossy sable Jul 4, 2020, 9:54 PM

#

No matter how many reports you get, you wouldn't get banned if you're clean, @analog cairn. Enjoy the 10 years.

#

Check the pinned messages in #news, @dry coyote.

dry coyote Jul 4, 2020, 9:55 PM

#

Same that also not working I don't know why

sharp onyx Jul 4, 2020, 9:56 PM

#

@dry coyote Try using a different browser than the one u used

dry coyote Jul 4, 2020, 9:57 PM

#

Ok

glossy drum Jul 4, 2020, 10:00 PM

#

Where can I go to get better trained for game?

sinful canyon Jul 4, 2020, 10:01 PM

#

Hello @polar marsh please help me with my account as it was hacked today. I can’t login my account anymore my character ID : 5121675816.please help me out

glossy drum Jul 4, 2020, 10:02 PM

#

I have android device

slender roost Jul 4, 2020, 10:07 PM

#

man i want to talk with pubg m dev

tired fractal Jul 4, 2020, 10:07 PM

#

@sharp onyx for my friend its not working. any help?

📎 received_305354820657845.jpeg

slender roost Jul 4, 2020, 10:07 PM

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they suck at making game good

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yo anyone know way to contact after money dev ?

sharp onyx Jul 4, 2020, 10:09 PM

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@tired fractal need atleast 6 gb free space

slender roost Jul 4, 2020, 10:09 PM

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shhiiiii theyre game is gettting worse

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@sharp onyx u knn how to ?

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i be u didn't either

sharp onyx Jul 4, 2020, 10:10 PM

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Contact in game

tidal dirge Jul 4, 2020, 10:10 PM

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Issue I reported has still not been fixed, it’s more than a month... have the devs woken up yet?

slender roost Jul 4, 2020, 10:11 PM

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nnah man they re only after money so their ceo of tencent can get richer

tidal dirge Jul 4, 2020, 10:12 PM

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Will the clowns fix it ever?

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slender roost Jul 4, 2020, 10:13 PM

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nah thats not they re issue its ur theyre issue is only money and new useless create

tired fractal Jul 4, 2020, 10:13 PM

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@sharp onyx he has over 100gb free

sharp onyx Jul 4, 2020, 10:14 PM

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Ask him to delete app, restart device, and reinstall. Do remember to delete all game data as well (for beta ofc)

lofty patio Jul 4, 2020, 10:22 PM

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Hi .. I want your help to fix this problem which happened wirh me one month ago and still happening with me , the problem is the button of fire sometimes doesn't work ! I can't shoot the enemy .. My device is sumsung galaxy note 9 and i play with four fingers .

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rough kestrel Jul 4, 2020, 10:26 PM

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@glossy sable bro I have a big problem

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@glossy sable I need u r help

glossy sable Jul 4, 2020, 10:26 PM

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Yes?

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It must be a multitouch issue, @lofty patio.

lofty patio Jul 4, 2020, 10:27 PM

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So ? Where is the problem plz

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@glossy sable

rough kestrel Jul 4, 2020, 10:28 PM

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@glossy sable a hacker hacked my pubg account and started abusing and blackmailing me

polar marshBOT Jul 4, 2020, 10:28 PM

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@rough kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty patio Jul 4, 2020, 10:47 PM

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It must be a multitouch issue, @lofty patio.
@glossy sable
Can you tell me how can i fix this problem ?

polar marshBOT Jul 4, 2020, 10:54 PM

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@fickle lodge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.