@night cloak bro what 60 to 90 days
#questions
outer creek
night cloak
it depends on how many request they have
desert plaza
Unlinking social accounts is not available right now.
night cloak
and I used the word may
outer creek
Okk bro
night cloak
a lot of players with radars. it becomes unplayable. a pity I will look for another game because I in little more to be killed by teicheurs then qye I play super well. but with a radar it is unplayable I can never surprise them it is as if in the middle of the night with night glasses that I had bells on my feet ... the effect of surprise is guaranteed.
inner relic
Please don't make jungle type outfits in pubg they are like 💩
night cloak
When will the bonus challenge open again?
timber agate
Hey
desert plaza
@night cloak if you encounter any suspicious activity in-game please use the in-game report system.
outer creek
Now the hacker is wasting my uc
timber agate
Can I get some help when someone is free
night cloak
And the redeem section of bonus reward?
desert plaza
@night cloak There is no specific date for the Bonus Challenge, all we know is it will start soon.
outer creek
@desert plaza bro can you help me
night cloak
It could take months then, right?
timber agate
I need to report someone for death threats
desert plaza
@outer creek If your Facebook account was hacked or lost, please contact Facebook Support.
I need to report someone for death threats
@timber agate Did this occur in-game?
timber agate
Yes
desert plaza
Then use the in-game reporting system please.
timber agate
Well I would and I have but every time I’ve done that it’s take more than a year to go through
I am also friends with a dev but he is on vacation
desert plaza
Well if there aren’t any substantial grounds to process your report then it will be rejected. In-game disputes between players aren’t controllable.
timber agate
So u need his name
foggy shell
I want to download pubg beta version
polar marshBOT
@timber agate:
ocean arch
@foggy shell to can enter application for beta version if u get selected u will get mail
foggy shell
How to apply for it
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @foggy shell:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
spring zephyr
@foggy shell You can get the download link for beta from the pinned messages in the #news channel.
young sigil
If team name and logo is different in Pmco registration
Then can have ability to get the mail from pubg
timber agate
Hello
desert plaza
Please state your question @timber agate
timber agate
Like I said it’s a death threat and I’m friends with a dev named Richard
But he is on vacation
desert plaza
In-game disputes are not in our control, the best you can do is report the player. If the report is rejected then there’s nothing else we could do.
outer creek
@desert plaza they didn't help me
timber agate
Also @desert plaza why is the Pub-g report still closed
desert plaza
Reports are being processed. And the report channel is mainly for cheaters/hackers.
timber agate
And I’m guessing not for death threats
frosty dagger
How long does it take for me to receive a reply to my feedback bug report? Do i even get one at all?
desert plaza
Like I said, in-game disputes between players are not in our controls and there’s nothing we can do about it.
rocky mason
I want to change my region but i can't because there is no button
desert plaza
@frosty dagger all reports are processed and investigated, due to the overwhelming amount of reports it may take longer for your bug-report to be processed.
lyric zephyr
ا
desert plaza
You cannot change your region.
frosty dagger
I don't care how long it takes, but do a I get a response at all?
timber agate
Okay I know that this is your job to say this and I appreciate what u have done for me but I can please talk to someone else for reporting a death threat
ocean arch
@rocky mason you cannot change your region.You can only change it if you actually move to the other place
rocky mason
Why !? 😅 Im from Eygpt but now in russia
quartz plaza
Hello , anyone knows what is this button for ?
desert plaza
Still falls under Europe
rocky mason
Ohh thx
ocean arch
@quartz plaza it was used in zombie mode
desert plaza
Infection mode is not available right now.
quartz plaza
Oh okayyy ,, thanks guys
timber agate
Im a season two og can I get someone that has played Pub-g for as long maybe or something
solemn beacon
I've been recieving this error I don't know why
ocean arch
@timber agate you can find players in# find players
desert plaza
@solemn beacon You can contact customer service in writing to PUBGMOBILE_CS@tencentgames.com
solemn beacon
Okay 
grand hollow
I have an account and it was stolen from me and I want a refund
storm flumeBOT
You can contact the customer service via the game settings, @grand hollow. Refer to subpoint 5.3 in #faq for further instructions.
grand hollow
Please can you help me
desert plaza
@solemn beacon You can also try to repair your game by using the repair button on the main-screen.
solemn beacon
Tried that already
ocean arch
@grand hollow you can use in game customer service
@grand hollow if you want to refund your money , purchases are unrefundable
grand hollow
No
ocean arch
@grand hollow you want your account recovery?
desert plaza
ocean arch
@grand hollow use in game customer service , remember that securing your account is your own responsibility do not give your information to anyone or any website
rocky mason
Will the game put an end to hacking soon 😞
vivid merlin
@rocky mason we strongly encourage you to report any hackers you find to help us with them.
ocean arch
@rocky mason pubg receives thousands of reports daily be patient while they get on to your s report you can report cheater by using ingame report option you can also report by use #cheaters report
mighty glen
It's so much written about there are hackers in the game, in the reviews of pubg mobile in App Store. When will you solve the big hacking issue? I'm not even playing the game or any killing people games anymore for personal reasons. 🙂
rocky mason
I know this But there is a monthly paid hack and it is not blocked it's make me Depressed many of my friends do this 😅 To be honest
vivid merlin
@mighty glen you must understand that all games have hackers regardless of their security, its encouraged that if you find one to report them so they will be punished accordingly.
mighty glen
@mighty glen you must understand that all games have hackers regardless of their security, its encouraged that if you find one to report them so they will be punished accordingly.
@vivid merlin oki ya true 🙂
ocean arch
@mighty glen @rocky mason The bigger the community the bigger the issue be patient
desert plaza
With the overwhelming amount of cheaters and hackers, the anti-cheat department is upping their game and finding new ways to deal with hackers every day. So just be patient and know the pan will eventually hit them. 
sweet vale
Every lobby hackers lobby😡😡😡😡
desert plaza
@sweet vale please report cheaters/hackers by using the in-game report system.
storm flumeBOT
Hello, @sweet vale!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@prisma robin:
toxic yarrow
Theres a serious issue in my game i am playing from one plus 7t and today in the morning i got mic glitch problem i thought it was normal glitch and will be fixed after restart but it didnt fixed i tried evey posible way of fixing it repair,reboot phone,re isntall , several restart , clear cache , clear data but i am not able to fix it niether i can hear voice of teammater nor they can hear me my phone is also working perfecyly fine and my mic and speaker is also ok
@toxic yarrow
And now i reinstalled the game and i am not able to downald anything now and mic gltich still not fixed
- 510188932 Id
- One plus 7t
- region India
- Wifi
Already filled the form too for mic gltich
ocean arch
@toxic yarrow you can report bugs by using # feedback bugs
desert plaza
@gusty crypt please state your question.
gusty crypt
Only for me are they deleting or u guys r deleting them?
@desert plaza Yeah... My game OBB file gets deleted bro...
It's 12:42 AM here.... Again when I open the game morning
desert plaza
Then I’d suggest uninstalling the game, deleting the Folder in your Files App and reinstalling PUBG Mobile.
gusty crypt
It says to download 291 MB
I faced this problem in my old phone...
2 days back I took a new phone
Still same...
desert plaza
It’s not though. I’d suggest not downloading the App from websites, rather use the official Play Store or App Store to avoid issues relating game files.
desert plaza
Then I’d suggest uninstalling the game, deleting the Folder in your Files App and reinstalling PUBG Mobile. <
crisp scaffold
I lost my 1200uc with out any reason what should I do right now i need my uc back .I do nothing wrong why my uc gone
lusty lodge
the noob i m using ios 🥺
feral knoll
@crisp scaffold you mean deduced or something else?
@lusty lodge try routine repair or reinstall.
lusty lodge
i reinstall 2 times reset my device also
craggy blade
@lusty lodge What happens if you download from the setting?
lusty lodge
first i cant able to voice chat from this after noon then i reinstall pubg but then problem get more complicated
crisp scaffold
@feral knoll i do nothing but my 1200uc was gone 😣 i so upset about it i love this game but this was cheating
gritty harness
first i cant able to voice chat from this after noon then i reinstall pubg but then problem get more complicated
@lusty lodge Voice chat is a serious issue IK alot of people have a problem with that
lusty lodge
now when i start pubg its takes 10 minutes to complete lines of checking for updates and no voice chat
crisp scaffold
@feral knoll i have total 1245uc i just playing tdm thn my game was leg than i restarted the game then see my 1200uc was gone
gritty harness
For the voice chat issue try using your mobile data instead of your wifi
now when i start pubg its takes 10 minutes to complete lines of checking for updates and no voice chat
@lusty lodge
lusty lodge
not even download from settings gamer bro
craggy blade
@lusty lodge report in #old for the voice chat issue with:
Character ID:
Region:
Device:
Wifi/Data
craggy blade
Welcome :)
gritty harness
😕 Try connecting to another WiFi of mobile hotspot @lusty lodge
It MAY work
Emphasis on MAY
lusty lodge
what about loading problem maps not downloading?
gritty harness
IDK about that repaired your client ?
lusty lodge
i reinstall pubg 2 times reset my ipad but problem still continues
feral knoll
@crisp scaffold did you received any mail ingame
gritty harness
IDK dude been having the VC issue myself it got sorted for a while when I used mobile data but after that back to the same thing
crisp scaffold
@feral knoll no bro
@feral knoll I'm so upset about it in my country uc cost is so higher 😓
lusty lodge
it happens today otherwise i m playing pubg from 2 years i dont even face a single problem tbh
feral knoll
@crisp scaffold contact customer service ingame.
gritty harness
Same
it happens today otherwise i m playing pubg from 2 years i dont even face a single problem tbh
@lusty lodge
crisp scaffold
@feral knoll i doo bro 😣
lusty lodge
what to do tbh i dont anything
storm flumeBOT
Use of unauthorized third-party software or methods, @velvet raven, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
crisp scaffold
lusty lodge
bro using ios not android
storm flumeBOT
Use of unauthorized third-party software or methods, @velvet raven, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
polar marshBOT
@night cloak:
elfin canopy
Check pinned message, using gfx may lead to 10 year suspension.
tiny anchor
😕
aren't gfx used for low devices to make the game smoother ?
or there is another use of it ?
glossy sable
What causes the ban is the functioning of the said GFX app, @tiny anchor.
It modifies the game files to "unlock" those settings. Game file modification leads to a ban.
storm flumeBOT
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
golden latch
Hello I am in need of help. I play on my iPhone or my iPad using the same account. One at a time of course, but my iPhone XS Max PUBG stopped working. It asked me to log in again and I did using my Facebook account like I usually do. But now it starts asking me to create a character like I’m a new player. How can I fix this? My iPad is fine, but I can’t take my iPad everywhere. Thanks for your help.
night cloak
@glossy sable i use it sinds s2 nothing happened lol
mystic oracle
اذا ابغى افك ارتباط حسابي يجيني فشل الغاء الربط ايش الحل
storm flumeBOT
Please do not use any other language aside from English in this channel, @mystic oracle. Refer to #613267301243944960 for language channels.
mystic oracle
If I want to disassociate my account, it will fail to cancel the link. What is the solution?
desert plaza
You cannot unlink any accounts right now as the feature is unavailable @mystic oracle
mystic oracle
There is a hacker inside my account. What do I do?
desert plaza
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #questions. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
@mystic oracle ^
glacial nymph
ban yourself
desert plaza
Guessing you bought the regular Elite Pass, some missions can be completed with other players- that also have the Royale Pass. Doing missions with teammates can grant you some bonus RP points and make maxing your Royale Pass easier. Complete daily missions in the hope of maxing your Royale Pass @somber cradle
And don’t spam please.
glacial nymph
unfinished mission
desert plaza
Like I said, you missed the opportunity to earn extra Royale Pass rank points by playing with teammates- that also have the Royale Pass. Unfortunately there’s nothing we can do to help you.
somber cradle
@glacial nymph no
glacial nymph
you need uc to upgrade
somber cradle
I’m bay Royale Pass
night cloak
When will my account come back
somber cradle
Buy
glacial nymph
When will my account come back
@night cloak never
tiny anchor
can anyone tell me is there a BAN for using VPN
night cloak
@glacial nymph why
glacial nymph
cuz u hax
elfin canopy
We don't recommend using VPN.
desert plaza
Throughout the Royale Pass rank system you earn approximately 600UC, it’s your choice to spend it or to max your Royale Pass. @somber cradle there’s nothing we can do to help.
night cloak
@glacial nymph bro i account is unlinked
somber cradle
@glacial nymph you can see my account my username is Almozogia
glacial nymph
ok then, what should I do?
elfin canopy
You've unlinked your social media?
night cloak
@elfin canopy ya sir
storm flumeBOT
If you have encountered an issue with the account unlinking feature, @night cloak, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
glacial nymph
when unlink feature will update??
night cloak
they asked my both social media account.username but I forgot my google username
elfin canopy
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news, @glacial nymph.
desert plaza
If it’s related to your google account, then launch an account recovery @night cloak
glacial nymph
aeaeaeaeww
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news, @glacial nymph.
@elfin canopy why they do that?
tiny anchor
@elfin canopy why is that since there is no kind of cheating
night cloak
@desert plaza
desert plaza
They’re optimizing the account unlinking feature @glacial nymph
glacial nymph
oke
night cloak
I don't understand number 4 question
polar marshBOT
@night cloak:
elfin canopy
@tiny anchor, We don't recommend using that.
night cloak
are they asking about my unlinked account or my current account@elfin canopy
elfin canopy
@night cloak Username of both the social media which were linked to your PUBGM account.
glacial nymph
how to get better skins in lucky airdrop?
elfin canopy
@glacial nymph it's random.
night cloak
@elfin canopy of my old account which I lost or my current account
elfin canopy
@night cloak unlinked account.
night cloak
@elfin canopy but I don't know my google account name
desert plaza
Luck is randomly generated, however most spins/polls/crates have a luck meter. Fill it for a better chance at getting better items.
glacial nymph
@glacial nymph it's random.
@elfin canopy only recommended same skins everytime
night cloak
@glacial nymph its luck
elfin canopy
I cannot help you with it,@night cloak. Try remembering it.
glacial nymph
orange weapon orange bag orange ping
night cloak
@glacial nymph I never bought uc but I have every best skin
elfin canopy
Lucky air drop is random.
glacial nymph
yea ik
desert plaza
We can’t do anything about it.
night cloak
@elfin canopy I have deleted my google account
glacial nymph
gj
elfin canopy
I cannot help you with it,@night cloak.
night cloak
@elfin canopy if I put the correct name but the Google account is deleted
desert plaza
I’d suggest launching an account recovery @night cloak, guessing the account actually belongs to you it shouldn’t be a problem.
glacial nymph
sry lol
elfin canopy
@glacial nymph off-topics goes to #chat
glacial nymph
yeah sorry
night cloak
@desert plaza what bro
desert plaza
Simply type Google Account Recovery into your browser search bar. Then follow the steps.
night cloak
@elfin canopy I have put the correct name but that google account is deleted
@desert plaza it can't be recovered I tried it
elfin canopy
@night cloak Write the correct name and add "the Google account is deleted".
night cloak
i want to talk to a tech of PubgM staff
glacial nymph
i never receive that
elfin canopy
@glacial nymph Use #chat or #pubg-mobile
elfin canopy
How may I help you,@night cloak?
elfin canopy
Cannot help you,@glacial nymph, this is a Support channel it's not for discussions.
No,@night cloak, I'm not employed by Tencent or PUBGM.
What's the issue?
night cloak
why my message disappear
elfin canopy
Is your account banned for 10 years,@night cloak?
elfin canopy
Is your account banned for 10 years,@night cloak?
night cloak
in pakistan
polar marshBOT
@hardy charm:
desert plaza
glacial nymph
damn
elfin canopy
Say yes or no.
night cloak
yes. They used vpn and 10000 of accounts got suspended
elfin canopy
Is your account banned for 10 years,@night cloak?
night cloak
so i want to talk to staff on their behalf
desert plaza
The usage of VPN’s is at your own risk. It’s not recommended overall.
glacial nymph
did I really got banned if I use vpn?
rancid scaffold
Can I use vpn for pubg?
night cloak
Not mine. my sisters id
elfin canopy
Is your account banned too?
glacial nymph
ask levi
night cloak
is b*nned
polar marshBOT
@night cloak:
elfin canopy
Okay.
fickle heart
Voice glitch is not fixing, tried reinstalling, repairing but nothing helped. I cannot talk or listen to others while playing. This is happening from today and this haopens in both lobby and in match. Please fix this....
desert plaza
Using a VPN to bypass the current installment that was made in Pakistan can lead to even worst consequences.
elfin canopy
@fickle heart post about it in #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).
We don't recommend using VPN, @rancid scaffold
desert plaza
@elfin canopy can you pin that message about bug reports ?
elfin canopy
I read your message the first time there's no need to type it again and again, @rancid scaffold
Which bug report message are you referring to,@desert plaza?
rancid scaffold
@elfin canopy I don't know how to use discord I'm new here it said I don't have permission that's why I waited for the counter and sent again
desert plaza
Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).
^ @elfin canopy
elfin canopy
We don't have much issues as of now,@desert plaza, we will forward them in #old. As we will have to redirect them to pinned message, not much of use. Will do that if the no of users facing mic issues increases.
glacial nymph
oh
prisma heron
Hlo
desert plaza
@prisma heron please state your question.
elfin canopy
How may I help you,@prisma heron?
golden latch
Hello I am in need of help. I play on my iPhone or my iPad using the same account. One at a time of course, but my iPhone XS Max PUBG stopped working. It asked me to log in again and I did using my Facebook account like I usually do. But now it starts asking me to create a character like I’m a new player. How can I fix this? My iPad is fine, but I can’t take my iPad everywhere. Thanks for your help. Sorry to repost
elfin canopy
What's your login method on iPad?
prisma heron
How may I help you,@prisma heron?
@elfin canopy why bonus challenge is closed?
desert plaza
Bonus challenge will unlock soon, there’s no specific date for it yet. @prisma heron
prisma heron
Bonus challenge will unlock soon, there’s no specific date for it yet. @prisma heron
@desert plaza Do I lose my points ?😩
torpid coral
fickle heart
@elfin canopy is it good?
torpid coral
My account just got hacked how can I get it back 😭😭😭
meager pumice
@torpid coral i think u need to see with mods
torpid coral
Where ?
desert plaza
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #faq All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
I need to rn
meager pumice
@torpid coral contact some Mods on this discord
prisma heron
I have 2994 point on bonus challenge Do I lose my points😩 ?
meager pumice
@prisma heron why u will leave?
desert plaza
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #faq All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
@torpid coral
prisma heron
😩
meager pumice
@prisma heron u will not lose
prisma heron
@prisma heron u willnot leave
@meager pumice I have 2995 point on bonus challenge Do I lose my points?
Bonus challenge closed now
meager pumice
U will not
prisma heron
@prisma heron u will not lose
@meager pumice thank
desert plaza
No, points shouldn’t reset. @prisma heron
prisma heron
❤️
glossy sable
Do you need support, @meager pumice?
The user has answered you twice above, @torpid coral. Please be sure to review the #faq channel and the pinned messages here before asking questions; the most common ones are answered either here or there.
meager pumice
@glossy sable i just want to answer on problems of player
elfin canopy
Delete Facebook app from your iPhone, routine repair your game.
Go to settings > safari > advanced > website data > edit > remove facebook.com
And then try to login again.
golden latch
@elfin canopy Will try it thanks
elfin canopy
Please do let me know after you try that.
golden latch
@elfin canopy It worked thank you
elfin canopy
You're welcome :)
raw flicker
Help me
desert plaza
Please state your question @raw flicker
polar marshBOT
@raw flicker:
jolly forum
Hi Is there anyone helping us?
desert plaza
@jolly forum State your question.
jolly forum
@desert plaza In the problems of some devices, there is no players ’voice, and my voice does not go to anyone
elfin canopy
Along with your character ID, Region and the network you're using,@jolly forum.
elfin canopy
Please post about your issue in #old along with your character ID, Region and the network you're using,@jolly forum.
jolly forum
OK
meager pumice
Can i speak with someone here in private want just 1 anwser and 1 question?
oblique zephyr
If I told you there's a hacker I see in duos 5 times a day would anyone do anything to help
I report everytime so did 20 other people in the lobby everytime
Its ridiculous
storm flumeBOT
Hello, @oblique zephyr!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
copper parcel
Ipad 10.5 2017 facing fps drop in smoke and in scims why?
storm willow
@meager pumice please ask here
meager pumice
@storm willow it about cheaters
copper parcel
It can run 120fpa on other games xD
meager pumice
Why is so much cheaters in game? @storm willow
copper parcel
Im not even getting 30 here
storm willow
@copper parcel pubgm supports only 60fps max as of now
glossy sable
Is that even a question?
storm willow
Try repairing or reinstalling the app @copper parcel
meager pumice
@storm willow can u please anwser me
copper parcel
Ik that there is only 60fps but just saying if device can run games up to 120 frame why would i dont even get 60 here getting like 30 dunno!
storm willow
@copper parcel this game is not like the rest.. 2017 ipad is pretty much old, may be you should consider replacing or upgrading it.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @versed scarab:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Hello, @meager pumice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
meager pumice
@storm willow that cannot help @storm flume
I try 100k times nothing
I cant belive that u have some much person and too much cheaters in game
versed scarab
Hello I need some help
I get blocked 10 min in game from hours ago and don’t play after that i was not make anything wrong and afraid to lose my account
meager pumice
@versed scarab u lose acc?
versed scarab
No I afraid to lose it
storm willow
Delete and reinstall, make sure no other third party app tweaks the pubgm app
@meager pumice this is the only popular game in appstore thats why we see many cheaters. Developers are working hard to patch the cheats and ban the cheaters regularly.
meager pumice
@storm willow i know that but its really so much cheaters that cannot be banned?
versed scarab
I do this but no was be any third party thing in my phone ever and i blocked @storm willow
storm willow
@meager pumice cheaters are being regularly banned check #cheater-reports we even take user reports to ban people other than ingame function.
@versed scarab is your device rooted or jailbroken?
glossy sable
Can't help yourself, can you.
The number is not public, @meager pumice. Enough with the questions.
versed scarab
@versed scarab is your device rooted or jailbroken?
@storm willow I don’t know i lose my password and i use software from iTunes
storm willow
@versed scarab are you using cydia ?
meager pumice
Oke @glossy sable srry guys for boring u...
versed scarab
@versed scarab are you using cydia ?
@storm willow no I don’t know it
dark horizon
hey there is more possible to be spellbound since i only get automated answers in ingame support for over a year.
I have already written an email, have tried over 10 times in ingame support, I don't know what else to do.
storm willow
@versed scarab try repairing or reinstalling the app. And install from appstore only.
versed scarab
I was use browser to download music is that matter @storm willow
storm willow
Shouldn't be, but anyother app that interferes or modifies pugm app will lead to ban
storm flumeBOT
Use of unauthorized third-party software or methods, , such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
meager pumice
Bonus challenge just for asia server?
storm willow
Its available only in certain regions.@meager pumice
meager pumice
@storm willow but no in EU?
storm willow
@dark horizon what happened to the account?
@meager pumice if you cannot find it ingame, yes its not available in your region.
meager pumice
@storm willow tnx for anwser
versed scarab
I don’t know if it’s incompatible with pubgm but i clear it
polar marshBOT
@dark horizon:
versed scarab
Thank you for help @storm willow
torpid flicker
Could someone help me? My friend account was hacked and the hacker changed the email could i gettd back because is so upset 💔
Getted*
feral knoll
@torpid flicker he can’t change email as unlinking feature is disabled . also contact ingame customer service for account related matters.
torpid flicker
@everyone
trail kernel
Hi is it true that I have to wait 60 days to unlink something.
torpid flicker
@feral knoll he hack his Facebook account before he linked the account with Twitter
And change the Facebook email itself
feral knoll
@trail kernel unlinking feature is disabled for now.
@torpid flicker contact ingame customer service
torpid flicker
@feral knoll i have tried always the bot is answering
I wanna effective way
feral knoll
thats the only effective way 
send correct required information else they cant do anything
torpid flicker
@feral knoll ok thx for answering
feral knoll
simple cairn
How do I unlink an account that only has one social media linked?
marble tangle
GUYS PLEASE HELP ME
I found some cheater! She's like sonic ( very fast walk )
And auto aim pro + something or idk
I cant report it on #cheater-reports cuz i dont have acces
And bruh she's have 30 kills
meager pumice
@marble tangle u need to be lvl 10 on discord to sent in #cheater-reports
exotic oracle
I have a question if my Facebook got hacked and my pubg was linked to it is it lost forever?
night cloak
Hi
short eagle
@night cloak yes?
night cloak
I cant to open my account in gmail
a know password and email put not open
@short eagle can you help me ?
Hello My account has been hacked and can be accessed via email, the new login method, and I can login via google play and facebook I want to unlink the e-mail so that the thief cannot enter it and I spend on the account thousands of dollars. Please help me.
lunar loom
@polar marsh my account has been hacked
polar marshBOT
@finite wharf:
polar marshBOT
@shadow hinge:
knotty sparrow
Sir 0.19.0 updated is my id is back a not back bacush my fb account heackd but iam linked a fb and google play game bhut i dont won't my fb account in pung i want block my fb account and unlinked my fb account Hacker are coming everyday and play my id enjoy see tell give me 1800 uc i give you your account sir plz my fb blocked sir i am play google play game but google play game game open problem newer version issu this is clear 0.19.0 updated sir my id back chanses not a chas tell me sir plz help me sir
Plz help sir plz hecker everyday play my id but i am not open my id
night cloak
@night cloak @woven atlas do i put my pubgm account at risk if i use a PAID VPN on my entire router?
woven atlas
@night cloak vpn is not recommended but u can use it on ur own risk
night cloak
you don’t understand
im not using a free vpn
it’s a paid one and meant to be used on routers
all the devices which connect to the router are automatically vpn protected
@night cloak any thoughts?
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. @night cloak .
torpid flicker
@polar marsh how to unlink my social media accounts from the game?
woven atlas
@torpid flicker unlinking feature has been disabled for now.
torpid flicker
@woven atlas when it will be back?
woven atlas
@torpid flicker it should be back soon tho. No info about it. Just keep an eye on #news will keep u updated
torpid flicker
@woven atlas thanks alot
weak smelt
@woven atlas please help me
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @weak smelt. Remember to read through #faq before asking questions in the support channels.
weak smelt
Its been 60 days iam facing this login problem,please help me
night cloak
It will be fixing in the next update @weak smelt , make sure install from the official app stores.
night cloak
Try using a different network and also clear the cache of the device
weak smelt
@night cloak i have installed in official app store,but my twitter pubg account was stoled in season8 ,after that iam playing pubg with my FB account.50days ago that hacker tried to login the game continuously and this login problem happened
He changed my twitter password and name to his control,so i couldnt do anuthing
long saddle
@night cloak I tried but not working
night cloak
Please do report that in #old with your in-game ID, region, OS and your login method, @long saddle .
weak smelt
please fix this login issue in next update,all my sensitivity and controls are saved in that account,When will be the update?
brazen cargo
Hi, I am Natural from Youtube Channel NATURAL YT (65k+ subs) I wish to inquire how can content creators partner up with Pubg Mobile & also when & how can i apply for the title "PUBG PARTNER". Waiting for reply. Thanks.
night cloak
The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
brazen cargo
Okay thanks, And how can content creators partner up with Pubg Mobile?
storm flumeBOT
Please refer to subpoint #6.1 in #faq for further information, @brazen cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
brazen cargo
Okay thanks.
night cloak
You're welcome 🙂
warm tendon
What about Pakistan
night cloak
??
warm tendon
Should use vpn to play pubg in Pakistan
night cloak
We dont recommend VPN
warm tendon
@night cloak any solution?
night cloak
@sullen citrus most likely to add new things in the shops and all
@warm tendon No atm.
warm tendon
@night cloak will be any solution for future pubg is planning something?
toxic yarrow
@night cloak its a new device 90 gb free and perfect wifi 50mbps updown
Device is one plus 7T (very good device)
night cloak
No exact information about that, the team is aware of it @warm tendon
sullen citrus
When will the bonus challenge unlock @night cloak
warm tendon
@night cloak thanks
night cloak
@toxic yarrow make sure your device have minimum storage and other specifications
@sullen citrus will be releasing soon.
sullen citrus
Those who were our battle coins will live or over @night cloak
toxic yarrow
@night cloak device is one plus 7t dude it have 90 gb free space and wifi is also ok
sullen citrus
Can You Please Reply Me @night cloak
night cloak
@sullen citrus It will remain in your account.
toxic yarrow
I had permanent mic glitch problem so i thought reinstall might fix but it didnt fixed the error but also had 2 more eroors
sullen citrus
Thank U @night cloak
night cloak
@toxic yarrow is it rooted or something,
you're welcome 🙂 @sullen citrus
mic glitch will be fixing soon
toxic yarrow
- Map respurce pack not downlading
2.game not opening> I had permanent mic glitch problem so i thought reinstall might fix but it didnt fixed the error but also had 2 more eroors
@toxic yarrow
sullen citrus
When are the crew challenges starting? @night cloak
toxic yarrow
@night cloak new device dear
No root
toxic yarrow
And Resource pack ?
night cloak
@sullen citrus No exact eta
sullen citrus
Any Idea @night cloak
night cloak
nope
@toxic yarrow try doing a Routine Repair if that doesn't work, post it in #old with user ID, region, login method, device and network you use.
toxic yarrow
Ok thanks but already done 🙃🙂@night cloak
grand notch
#questions why Bonus Challenge locked in Pubg mobile
#questions why Bonus Challenge locked
polar marshBOT
@thick patio:
night cloak
@grand notch most likely to add new things in the shops and all
grave parcel
@obtuse sand Restart your Game & Try again.
obtuse sand
Obviously i did restart but didnt help nd this mic glitch is not the only problem
My game is taking like 5 mins to just start "loading screen"
grave parcel
Use Discord to Communicate with Friends now,It will be fix soon I think
Also Contact In Game Customer Service and State your issue
cinder prawn
When PMCO confirmation email come anyone have a idea
Bcz I have done registration 6 days ago
hot crest
When does bonus challenges return??
night cloak
no eta atm
steady bone
Does anyone know how to change quick chat to Japanese i have it in korean please help me
Is there any way in global version?
woeful grotto
My character id is 5322411700
And my nickname is
My account was linked with Facebook Twitter and email. Facebook got disabled so I used to login with Twitter. Now suddenly by that same twitter id on loggin in I'm getting an option of creating a new id. I can't access my Pubg mobile id. Please look into it and help me with this issue.
spring zephyr
@steady bone You can't turn your quick chat to Japanese in Global version.
@woeful grotto Contact in-game customer service for this issue. Refer to #faq 5.3
woeful grotto
@spring zephyr service msg hi nhi karte
spring zephyr
@woeful grotto English please.
grand notch
#questions bonus challenge locked
hot jackal
I lost my account and want help
spring zephyr
@hot jackal How did you lost your account?
woeful grotto
@spring zephyr custom service can't reply
spring zephyr
@woeful grotto Wait for there response, it can take some time.
woeful grotto
But how I loss Account with both login when I try to on pubg say create new account 😅
hot jackal
I think the link from Twitter was accidentally broken
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @hot jackal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
woeful grotto
But when I try with new login email then also same new account create
storm flumeBOT
You can contact the customer service via the game settings, @woeful grotto. Refer to subpoint 5.3 in #faq for further instructions.
woeful grotto
Customer service can not help he say unstall pubg and install I try in 5-8 mobile same so now what I do😅
torpid flicker
Could anyone help me the Tdm match doesn't work or even doesn't start help
violet spruce
how to get content creator role
storm flumeBOT
Please refer to subpoint 6.1 in #faq for further information, @violet spruce. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
grand zinc
Why redemption store is empty
spring zephyr
@grand zinc It will be back soon.
grand zinc
Any date?
spring zephyr
No ETA at this moment.
frosty dagger
Have you guys seen a rise in mic glitch reports?
grand zinc
Yea happens to me every match
grave parcel
Have you guys seen a rise in mic glitch reports?
@frosty dagger
Yeah it will be fix soon
frosty dagger
My mic glitch didn't fix even after a reinstallation AND a phone factory reset. What do I do now??
grand zinc
Lol it is bug in game not in your phone@frosty dagger
frosty dagger
You sure about that??
grand zinc
Yea
spring zephyr
@frosty dagger Please do report it in the #old with detailed info, it would be better if you can provide these info to -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
frosty dagger
@spring zephyr I already , no responsible as of now
Bruh someone tell me how long this gonna take I'm freaking out
storm willow
@frosty dagger try re-lobby/ switch mobile data or keep switching servers. This is temporary fix. Developers are working on permanent solution.
bitter vale
I need an Help.....Any Mod Over here?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @bitter vale. Remember to read through #faq before asking questions in the support channels.
lucid swallow
Please Help
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @lucid swallow. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
spring zephyr
@lucid swallow Use #emulator-support.
uneven hatch
Is a new character know as pharoah coming to pubgm in near future? Also please dont give me replies like bots. If you dont know just say we dont know also i know to check in the other channel pubgm news. I am just asking if anyone here knows anything.
polar marshBOT
@night cloak:
ocean arch
We all have heard about it but we don't have any confirm information@uneven hatch
spring zephyr
@night cloak We don't recommend usage of VPN.
uneven hatch
👍
night cloak
@spring zephyr bro but here in Pakistan .. pubg is blocked temporarily
and we are not able to play without vpn
spring zephyr
@night cloak We don't recommend usage of VPN.
rancid scaffold
@uneven hatch Yes there is season 14 but it's not a character it's an upgradeable outfit
uneven hatch
@rancid scaffold 😫
haughty cypress
level 10
night cloak
@haughty cypress my level is 10
spring zephyr
@rancid scaffold We don't recommend using VPN, do it on your own risk.
haughty cypress
channel aint open
night cloak
The channel is closed atm
rancid scaffold
@polar marsh Stop Boting around
rancid scaffold
@AdiTya 🙄 You bot or what? I'm asking if I stop using it now
spring zephyr
@rancid scaffold It's better if you won't use VPN.
night cloak
Is it weekly ?
Is it open every week
Depends on the availability of the security team.
rancid scaffold
@AdiTya Sir is it guaranteed that my past actions will be ignored?
frank tartan
Please Help Me Anyone
I am not able to collect 100 UC from bonus challenge
I am Having 1000 Harlow points
night cloak
@night cloak good
frank tartan
spring zephyr
@rancid scaffold You won't get banned for it, but it's better to not use VPN.
rancid scaffold
@AdiTya Okay thank you
ocean arch
@frank tartan bonus challenge is currently unavailable
muted owl
Hi I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @muted owl. Remember to read through #faq before asking questions in the support channels.
ocean arch
@muted owl state your issue
muted owl
From last night if I turn the game on with wifi it doesn’t let me use mic even if I turn it on I can’t hear anything from others and they can’t hear me
As soon as I turn mobile data on during the game it automatically works
I have tried to reinstall the game even tried to repair it but still the same problem
spring zephyr
@muted owl Please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
terse rain
@@muted owl same problem
grave parcel
This is temporary fix. Developers are working on permanent solution.
muted owl
So it’s happening with others too ?
ocean arch
@muted owl yes lot of same report from past 2 days
terse rain
Tried everything but no solution
grave parcel
It will Be fix soon
muted owl
ØMĘGÂ#9415
iPhone XR
Asia
Wifi
night cloak
We're aware of it and will be fixing soon.
muted owl
Yeah I literally yelled at my wifi operator and apple care
I thought it’s their problem
haughty cypress
smart
muted owl
Thank you @spring zephyr
autumn roost
When the bonus challenge unlocked
muted owl
I hope they fix it soon coz upcoming tournaments will be ruined for me
spring zephyr
@autumn roost Soon.
autumn roost
@spring zephyr date please
spring zephyr
No ETA at this moment.
autumn roost
My 1000 bottle coins are not shown
spring zephyr
@autumn roost They will come back when it's available again.
autumn roost
@spring zephyr I believe are not for the bottle coins
muted owl
@spring zephyr
Please spread the word for ppl who having trouble with mic like me that to turn the game on with mobile data and it will work later in the game after few mins turn wifi on and it will work perfectly fine until the match ends
Temporary solutions for them
muted owl
Please spread the word for ppl who having trouble with mic like me that to turn the game on with mobile data and it will work later in the game after few mins turn wifi on and it will work perfectly fine until the match ends
@muted owl @terse rain
novel topaz
Hello, Is anyone facing problems with the audio in the lobby? Like you can hear other people without having it in your team? I need to know asap, thank you
heady locust
Yes@novel topaz
novel topaz
@heady locust are you having the same problem?
spring zephyr
@novel topaz Please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
opaque vine
@novel topaz not problem
heady falcon
@spring zephyr What tiers get matched up together in matchmaking, for example a crown player
polar marshBOT
@blissful iris:
spring zephyr
@heady falcon You will be matched according to your tier, for example crown players will be matched witch crown players and so.
spring zephyr
@night cloak I don't think that there is a place where it's noted down. So, no records. 👀
storm flumeBOT
Please refer to subpoint 4.11 in #faq for further information, @storm kindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
turbid grove
He has speed hack,wall hack, auto aim and many more please ban this player
storm flumeBOT
Hello, @turbid grove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
violet spruce
how to push rank in pakistan
storm willow
@violet spruce #pubg-mobile
violet spruce
how to get role
steep hemlock
Hello i'm from Pakistan and as you know pubg is banned in Pakistan and what if we play pubg through VPN will our account be banned or not?? Cuz we don't have another choice
storm willow
@violet spruce which role, check #613267301243944960
@steep hemlock we do not recommend using VPN, use at your own risk.
minor hawk
@storm willow If we dont use VPN then how to play in pakistan
grave parcel
They have noticed the game services being temporarily unavailable in Pakistan. Please wait for an offiicial statement from Tencent in this regard, and keep in mind that they do not recommend usage of VPN to bypass this situation.
indigo spindle
How to get Royale pass supporter title which is in beta version right now...Or what we have to do for that title
Please help someone
steep hemlock
So just announce it cuz what we can't wait that much season is already on ending
idle wraith
shadow turret
How to remove block from the chicken ?
craggy blade
@shadow turret You mean popularity?
shadow turret
Yes
craggy blade
@shadow turret What does it show when you try to send?
idle wraith
Help me i dont can use maceofon
shadow turret
Wait i will shot you
uneven tusk
@spring zephyr why bonus challenge locked
craggy blade
@uneven tusk It will open again.
idle wraith
Help me i dont can use microfon
shadow turret
uneven tusk
@craggy blade when?
craggy blade
@shadow turret The person has blocked you.
shadow turret
She already removed the block
craggy blade
@uneven tusk No specific date available.
shadow turret
But i still could not send chickens
craggy blade
@shadow turret If she has removed the block then you can send. Try restarting the game.
uneven tusk
@craggy blade OK Thanks
craggy blade
Welcome :)
craggy blade
@shadow turret try clearing game chache.
shadow turret
Where can I find the chache?
craggy blade
@idle wraith Sorry I'm not aware of your issue. BTW have you selected 18+ in game settings?
@shadow turret Android?
shadow turret
No
fossil iris
account has been logged in with a newer version pubg and I have the last version
craggy blade
@shadow turret Try a repair in-game.
shadow turret
Already try it 🤷🏻♀️ but there where to many options there
craggy blade
@shadow turret Are you confirmed that you are unblocked?
sudden kettle
pubg mobile friends with Big bug fixes please help me
shadow turret
Yes
idle wraith
@craggy blade But can you solve this problem
idle wraith
@craggy blade OK TINKS
craggy blade
Ask any staff @idle wraith
idle wraith
@craggy blade ok
minor hawk
@violet spruce
cosmic gazelle
What's this 50% off on pubg outfits
violet spruce
GG
spring zephyr
@cosmic gazelle From where did you got that image?
cosmic gazelle
@cosmic gazelle From where did you got that image?
@spring zephyr its in my google play store
spring zephyr
@cosmic gazelle Click on it and you see.
night cloak
@spring zephyr play store
cosmic gazelle
@cosmic gazelle Click on it and you see.
@spring zephyr nope, I just see an option to open the game when I click on it
pearl flame
i use vpbn in pakistan is that liggle or not?
ocean arch
@pearl flame using vpn is not recommended
polar marshBOT
@pearl flame:
grave parcel
i use vpbn in pakistan is that liggle or not?
@pearl flame They have noticed the game services being temporarily unavailable in Pakistan. Please wait for an offiicial statement from Tencent in this regard, and keep in mind that they do not recommend usage of VPN to bypass this situation.
fossil iris
i have the last vir
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @fossil iris. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
fossil iris
but i have the same in my phone
polar marshBOT
@willow ruin:
modern sable
Please clear this hack we can’t play any more in every match there’s 3 hack please band them
clear ocean
When will the vc bug be fixed
grave parcel
@clear ocean Soon!Developers working on it
craggy blade
@warm mural #tournaments
vagrant surge
Why won't my game respond? It's stuck on loading from ages, and when it opens, the voice chat won't work, if I restart, it goes on loading for 5-10 minutes.
grave parcel
@vagrant surge Please do report that issue in the #old channel, it would be better if you provide these info too -
User Identification
Device
Region
WiFi/Mobile data
vagrant surge
Okay
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
grave parcel
@grave parcel you dont have to quote that
@night cloak
Ok sorry
night cloak
@modern sable please do not share those in here, you can contact in-game customer service or PUBGMOBILE_CS@tencentgames.com and report that.
modern sable
Ok thanks
jade halo
Hai Dear Pubg Mobile I have more than 179k subscribers on YouTube how I get Pubg patner title
craggy blade
@jade halo The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
jade halo
@craggy blade kkk thanks for information
craggy blade
Welcome :)
cunning marsh
Hi, I have reported a hacker through your private link to the reports and I have made a video that shows how he was hacked. Now I want to report it here. What should I do?
sudden kettle
Pubg mobile friends with Big bug fixes please help me
night cloak
@cunning marsh you need to have level 10 in this server.
craggy blade
@cunning marsh You can report in #cheater-reports channel when it will open in compliance with the channels pinned message. You need a rare role to message there. It's fine if you reported already.
cunning marsh
Why do not you put a fundamental solution to the hacks, there are explanations on YouTube and new hacking codes, for example sharb shooter
storm flumeBOT
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @cunning marsh:
:white_small_square: http://bit.ly/37Lgfbm
cunning marsh
I can give you the codes
frosty dagger
@grave parcel have u noted a recent rise in mic glitch problems? I have suffered mic glitches from Day 1 since I'm playing but yesterday my voice went totally blank... All prescribed solutions like restarts and reinstallations have been tested but in vain.... Please tell me other players are facing this difficulty too!! Has this PARTICULAR issue come up for other players as well?
desert plaza
@frosty dagger Report bugs to #old in details along with your region, character ID and the network you're using (WiFi or Cellular data).
frosty dagger
@desert plaza did that long back brother, still waiting for a reply
But can u just tell me if this particular problem been persisting other players recently too?
desert plaza
Yes it’s a popular bug, and I’m sure the developer team is working on it.
frosty dagger
@desert plaza you don't sound convincing at all but neither do I have nothing to do but wait for a fix
plain dagger
How to transfer my Vietnamese version to gloabl version?
cunning marsh
By the way, if you don't improve your system, it will leave a lot of your game. You are sick of hackers
storm flumeBOT
Please refer to subpoint #2.9 in #faq for further information, @plain dagger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
desert plaza
@cunning marsh Please report hackers by using the built in reporting system, that’s your best chance at getting justice for hackers/cheaters.
ripe spruce
Hlw
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @ripe spruce. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@twin violet:
night cloak
try opening that later
also please do report that in #old with you region and In game ID
ripe spruce
But i need to play bonus challange this happening from 3 days
night cloak
It will be fixing soon
toxic yarrow
You Guys Are bringing a patch for voice chat or not please confirm asap many people are sufering from permant mic glitch from yesterday morning and afer reinstallation we are unable to downlaod resource pack
night cloak
It will be fixing soon
ocean arch
@ripe spruce Bonus challenge is currently unavailable
crude iron
ocean arch
@crude iron using vpn is not recommended
cunning marsh
What is the integrated reporting system that I do not know?
storm flumeBOT
Hello, @cunning marsh!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
ocean arch
@crude iron using vpn is not recommended it's best if you don't use it.Do it on your own risk
cunning marsh
There are breakthroughs such as the young Shotter and the penetration of chitos and the penetration are all driven and shows you the names of players and the level of energy and adjusts the recoil of the weapon and we do the reporting and does not take his punishment
I hope to work on the next update and close the gaps, and I hope that you will take the idea of Battlefield when someone penetrates, you take hands on his device and you prevent him from downloading the game
thank you
hot vapor
@night cloak He knows what I’m talking about
rotund portal
tough sundial
My joystrick not working properly......
agile aurora
PUBGM Staff team is aware of the servers issue in Pakistan. Please remain patient while they investigate the issue.
@spring void Any Updates?
hard sail
Hlo how to open crates in beta version
spring void
@agile aurora not yet.
reef nest
Yesterday when i was in game i got a prompt to restart the game but when i restrated my 600 uc was gone plzz help mee
sand path
Yesterday when i was in game i got a prompt to restart the game but when i restrated my 600 uc was gone plzz help mee
@reef nest
Someone must've gotten access to your account. Security it. And contact customer service in game for purchase related issues.
quiet quiver
guys...how i can unlink the Facebook from pubg and keep twitter only ?
fast night
Pubg has stopped in pak any soultion ?
main crag
Heeey how is going on
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @quiet quiver. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
main crag
I’m wondering is there any human right here or all of u not
polar marshBOT
@restive yew:
feral knoll
@main crag you can chat in #chat or #pubg-mobile. not here
white cliff
How can I play pupg kr/jp on Tencent emulator? Official way?!
clear snow
Please help me someone hacked my account linked his email i have social accounts i changed my password but he login with email when i play
willow kestrel
Will there be a disconnection from social networks in the next update?
grim forum
When are they going to send the in game mail I registered for PMCO 5 days ago and they still didn’t send it yet
frosty dagger
Cannot open PUBG with mobile data
I checked, data usage is not restricted either for PUBG
All this along with a mic glitch and failed to download resources error
Help
Anyone??
spring zephyr
@frosty dagger Your region?
@grim forum Use #pmco.
@willow kestrel No info about that, keep an eye on #news.
frosty dagger
Asia bro@spring zephyr
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @clear snow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring zephyr
@frosty dagger Country?
frosty dagger
India
spring zephyr
@frosty dagger What does it show when you are trying to log-in?
clear snow
I have read faq i am asking i dont know where i can gthelp
My account is not suspended but he is using i don’t know what to do
spring zephyr
@clear snow Refer to #faq 2.5 to know how to unlink the hacker's account from your PUBGM account.
frosty dagger
@spring zephyr error 154140716
spring zephyr
@white cliff You can only play the global version on gameloop, and use #emulator-support.
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @white cliff. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
spring zephyr
@frosty dagger Can you provide a screenshot please.
frosty dagger
Also when I login with wifi, I can't download any resources, says failed to intialise resource downloader. Don't have most maps rn
@spring zephyr bruh it's a long process it takes about 15 mins showing "Loading" Icon after which the error pops up
clear snow
@spring zephyr i have done this steps
But no answer
And my account has all skins level 7 please help
spring zephyr
@frosty dagger It would be better if you can provide a SS.
frosty dagger
@spring zephyr wait then
spring zephyr
@clear snow Follow this.
spring zephyr
@frosty dagger Give PUBGM storage perms from your setting.
clear ocean
When will the vc bug be fixed haven’t used vc from yesterday
digital ibex
I am loged in my pubg id with a facebook id, but i want to log in my pubg id with another facebook id, how to do that
frosty dagger
@spring zephyr bro I'm no nerd, all those permissions are ALREADY given to PUBG mobile. Microphone, storage, both.
neat quartz
How can i get my points back if i lose them bcause of a bug ?
spring zephyr
@frosty dagger Repair your game once.
night cloak
@frosty dagger it says to grant permission from setting if all the settings are given permission u need to reinstall the game !
frosty dagger
@spring zephyr did that tooooo LMAOO
spring zephyr
Reinstall the game, then.
frosty dagger
I reinstalled the game, repaired client, even factory restted my phone. NOTHING WORKS
storm flumeBOT
You can contact the customer service via the game settings, @neat quartz. Refer to subpoint 5.3 in #faq for further instructions.
neat quartz
Thx
ocean arch
@digital ibex unlinking option is currently unavailable
spring zephyr
@frosty dagger Clear cache and reinstall the game once more.
Make sure that you have enough storage in your device.
frosty dagger
I have 50+ GB storage
frosty dagger
But the mic?? How CAN u play this game without comms???
elfin canopy
What's the issue,@frosty dagger?
wooden frost
How can I get votes in Arabic?
neat quartz
Your « contact us » part in the settings is completely stupid, i just wanna report i bug that caught me my points, but all i got its a bot that randomly answer to my questions... @spring zephyr
frosty dagger
Mic glitch, download error for which I can't download maps and resources, and please don't recommend me a reinstallation cuz I've already reinstalled the game twice, did a factory reset of my phone. Can't fix the mic glitch and can't download maps and resources. Please help
ocean arch
@neat quartz you can also use# feedback bugs
storm flumeBOT
Hello, @neat quartz!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
spring zephyr
@frosty dagger For the mic issue, please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
frosty dagger
@spring zephyr already did!!!! No help whatsoever!!
spring zephyr
@frosty dagger It's a bug from the game's side, developers are already aware of it and it should get fixed soon.
@frosty dagger And for your second issue, you can download the maps manually, refer to #faq 4.12
elfin canopy
@frosty dagger What device you're using?
frosty dagger
Are you sure? That it's the game's fault and not mine?? How long do you think it's gonna take??
@elfin canopy Xiaomi Redmi Note 7 Pro
elfin canopy
Could you try switching networks (WiFi to Cellular data or vice versa)?
Make sure you've given storage permission to the app
And remove restrictions from data and WiFi usage from the app.
frosty dagger
Well, the damn app had stopped working on Mobile data!!! Can't switch from Wifi! I have removed restrictions of wifi and mobile data usage too, all other permissions are also granted!
night cloak
What
elfin canopy
What do you mean by stopped working on mobile data,@frosty dagger?
night cloak
Got killed by teammate game didn’t ask about sharing crate or not (he lot me)
spring zephyr
@night cloak How did he killed you?
night cloak
Can’t type in this channel it’s shows long message
frosty dagger
@elfin canopy it just won't run on mobile data it stays stuck on the loading screen then shows error 154140716 (I guess, don't remember accurately if this was the error code)
night cloak
I will ask in different channel thank you
elfin canopy
What's your login method,@frosty dagger?
spring zephyr
@night cloak Seems like a bug, please do report it in the #old channel with detailed info.
frosty dagger
My Twitter account
elfin canopy
Did you try clearing cache and routine repair?
frosty dagger
@elfin canopy absolutely I did
frosty dagger
Should I connect my PUBG to Facebook and login from there?
elfin canopy
I would like to recommend Google play but it is entirely up to you.
Sometimes there are issues with Facebook login.
frosty dagger
But the glitch persists on my second account too which is on google play account.... Do you think it's gonna help?
elfin canopy
Glitch? Not being able to use mobile data?
frosty dagger
Mic, mobile data, download error, all three glitches simultaneously plague me my friend
elfin anvil
Hi, I have a YouTube channel and I have a problem, can we help?
frosty dagger
But I'm definitely sure all these three are related... Cuz they popped up together
elfin canopy
Looks like an issue with the device settings. If you're not being able to use it on your other device as well
Did you downloaded PUBGM from Mi Store?
frosty dagger
Nope, google play store
polar marshBOT
@elfin anvil:
elfin canopy
Okay
frosty dagger
@elfin canopy so.... No solutions? : ')
fathom tiger
5777814084 the person with the game swore at us
I ask you to be done
frosty dagger
@elfin canopy???
fathom tiger
also ınsulted
spring zephyr
@fathom tiger Report them in-game.
elfin canopy
@frosty dagger Hold on
frosty dagger
Okay
weary arch
Hi, Why was the question not answered by a real person and is answered by a bot, my account has been banned because I use the GFX TOOL program used by most players worldwide. This program helps to reduce game interruption and helps poor cellphone owners to play while you have blocked me. That is why you left the hackers playing and you could not stop them or ban them because they are paying money for the hackers. I am now asking to lift the ban on my account because I did not use any illegal method that threatens the game and players want a clear and frank response. Thank you.
polar marshBOT
@weary arch:
storm flumeBOT
Use of unauthorized third-party software or methods, @weary arch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
elfin canopy
I'm unable to find any solution for it,@frosty dagger. Given that you've not disabled storage and data/WiFi permissions from the app.
Did you try resetting your device?
frosty dagger
@elfin canopy I have done a factory reset of the phone
elfin canopy
The only option now is to download map manually. You may refer to subpoint 4.12 of #faq.
formal anchor
Why do my teammates hear their own sound when I turn on my microphone ?
They don't hear the ingame sound but they can hear their own voices
Is this because of my faulty earphones or is it a known game bug ? Because it happens only while playing pubgm
Currently using a iphone xr with lighting to 3.55mm converter and external earphones
clear ocean
@formal anchor some bad quality earphones or lightning to 3.5mm converters create this issue on iOS devices
spring zephyr
@formal anchor Cause of your earphones, try switching to another mic and see if it happens again.
clear ocean
Or u can use microphone and headphones splitter and use it only for audio out
polar marshBOT
@night cloak:
reef nest
@sand path i have contacted but no response from them what to do
toxic shadow
@polar marsh
Someone hack my Facebook account and now that person get access to my pubg account but I have link Gmail to my account that's why I'm still able to login to pubg account but that hacker also get access to my pubg account I want unlink my Facebook account from pubg account please kindly help me
5137852706
I have all proof that this account is belong to me
Please contact me through email
rahulrajput0127@gmail.com
marble wharf
I can’t login into my pubgm, it just keeps showing the main menu.
-krjp version
-WiFi isn’t the problem
craggy blade
We provide support for the Global English version here.
polar marshBOT
@torn shell:
spring zephyr
@frosty daggerHave you tried changing your DNS?
frosty dagger
What's DNS?
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @frosty dagger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to subpoint 2.5 in #faq for further information, @toxic shadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
analog estuary
@spring zephyr Hey bro I have a problem I can hear my teamates voice and they can’t hear me can you rectify it
spring zephyr
@analog estuary See if your device's mic is working or not.
frosty dagger
@spring zephyr what's DNS??
grim helm
How to get role "PUBGM Vip"?
hot mason
Hello #questions Why Bonus Challenge Was Locked And Showing Coming Soon
queen plank
pubgm is having too much ping on bluestacks 4
craggy blade
@hot mason Because it closed. It. Will be available soon.
spring zephyr
@hot mason It will be back soon.
hot mason
Why its locked Any New Items in Redeem shop?
queen plank
pubgm is having too much ping on bluestacks 4
@queen plank how to fix it?
spring zephyr
@queen plank Only Gameloop is recomended.
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @queen plank. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
analog estuary
@spring zephyr Yes it is my microphone problem can you say how to rectify it I use iPad 6th gen
queen plank
@queen plank Only Gameloop is recomended.
@spring zephyr what's gameloop?
kindred parrot
When will The Bonus challenge reopen
craggy blade
@kindred parrot Soon
kindred parrot
Before the end of the season?
spring zephyr
@queen plank The recomended emulator for PUBG mobile.
You can get the download link from the pinned messages in the #emulator-chat support channel.
craggy blade
No exact dates. @kindred parrot
analog estuary
@spring zephyr any solution ?
queen plank
@spring zephyr thanks!
spring zephyr
@analog estuary Sorry, but I can't fix your microphone, if your mic is broken then you will have to buy a new one.
spring zephyr
:)
analog estuary
@spring zephyr but I can talk in discord with my friends they can here me and I can here them
teal fiber
ممكن احد يساعدني فقدت حسابي ؟؟
storm flumeBOT
Please do not use any other language aside from English in this channel, @teal fiber. Refer to #613267301243944960 for language channels.
spring zephyr
@analog estuary Are you sure that it's not a problem with your mic?
analog estuary
@spring zephyr yes bro
teal fiber
I lost my account
tame zealot
hi
spring zephyr
@analog estuary And you are saying that you can hear your teammates and they can't hear you?
analog estuary
@spring zephyr no I can’t here them
spring zephyr
@analog estuaryIt's a bug with the game, please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
It's a known bug, hopefully it will get fixed soon.
analog estuary
@spring zephyr Thanks brother😀
polar marshBOT
@tame zealot:
tardy whale
I want to talk with pubg officials how can I?
tardy mortar
What's your issue?
teal fiber
I lost my account
, only in this server.
teal fiber
Disconnect from social media#
spring zephyr
@teal fiber Can you explain your issue in detail, I don't get what you are trying to say.
old wagon
My mic seems completely glitched fr the last one day. I have reinstalled the game twice still it wont work
spring zephyr
@old wagon Please do report that issue in the #old channel, it would be better if you provide these info too -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
It's a known bug, hopefully it will get fixed soon.
teal fiber
I linked a mobile game to Twitter and when I canceled the link, my account was linke
spring zephyr
@teal fiber Log-in with your other social media account.
teal fiber
I have canceled the link and cannot return it
tardy mortar
Today, car got stuck in the ground