unfortunately not, I dont actually work for pubgm or Tencent. the best way to recover a lost guest account is to contact the in-game customer service, explain the issue and then have them retrieve it.
#questions
vivid merlin
solemn fog
seems you got one thing wrong tho
he played around 2 weeks while linked to facebook before this happened
vivid merlin
wait, ok so. he linked a facebook to the account, was playing on that account with everything on it. then one day logged in and it was all gone?
solemn fog
seems like yeah he clicked on something when logging on facebook and then all gone
he vaguely remember something about maybe not allowing pubg to get into his facebook pictures as i undestand it
vivid merlin
Go to the Facebook account's settings, go to connected apps, privacy settings, allow PUBGM to access the data (name, pfp, friend list). @solemn fog
solemn fog
i can't seem to find this ' connected apps'
you mean on the mobile settings or inside the facebook app ?
vivid merlin
it should be inside the facebook app.
green eagle
@vivid merlin can you help me also plz
vivid merlin
@green eagle have you tried to clear cache and do a routine repair?
green eagle
Let me do that
polar marshBOT
@coarse galleon:
night cloak
@vivid merlin hey, I’m facing purchase issues since last week, i tried to contact customer service but they said wait 2-3 days and it will be fine but still facing the same problem. Please help me.
green eagle
@vivid merlin it didn't work brother
polar marshBOT
@pulsar needle:
hybrid swallow
Why wont my game download additional files
polar marshBOT
@night cloak:
night cloak
Pleas somebody help me what i have to do !!!
vivid elm
Hello pubg I have an account that has been disabled by you for a month and more and I have given up because I have sent many emails and I have not been answered for this time I was excluded even though I was playing without using anything. Can you investigate and respond to me? I got tired to reach a high level and you were disappointed when I was excluded because I came with a lot number killing I just want to recover my account Please help me I am grateful to you
My id 5187859445
night cloak
Hello somebody here ????
past pendant
Is there a way to download PUBG Mobile BETA on IOS?
dense lark
why !!!!
polar marshBOT
@vivid elm:
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @past pendant:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
night cloak
It will be fixing in the next update (v0. 19.0) @night cloak
storm flumeBOT
Use of unauthorized third-party software or methods, @dense lark, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
dense lark
How to solve this problem ؟
I deleted all applications, deleted the game, re-downloaded it, and there is the same problem too!
night cloak
@night cloak are sure bro but im scared to lose my acount ??
I'm sure about that, make sure to install from the official app store, @night cloak
green eagle
@night cloak I am unable to collect my weekly report
It said solo thier but i play squad
night cloak
@dense lark make sure there no app that could cause damage to the PUBG MOBILE, and you can login after that time period.
@green eagle try clearing cache of the device.
green eagle
@night cloak i already did it and also repaired my game
night cloak
@night cloak so now i just have to wait for the new update nothing else
green eagle
@night cloak it is stuck on solo bronze where in squad i am in crown 1
night cloak
Try using a different network, if that doesn't work post that in #old with your In-game user ID, device name, region.
@green eagle ^^
@night cloak yep you got that.
@night cloak oke thank you ❤️
dense lark
There is no application for the game and I want a solution to this problem! .. what should I do?
night cloak
What's your issue?
@night cloak hey, I’m facing purchase issues since last week, i tried to contact customer service but they said wait 2-3 days and it will be fine but still facing the same problem. Please help me.
Do as you are said.
Play Classic or Arcade for more than 20 minutes.
Before you can start making normal purchases again.
unique fern
night cloak
I want to report a cheater
storm flumeBOT
Please do not use any other language aside from English in this channel, @unique fern. Refer to #613267301243944960 for language channels.
unique fern
روح بلغ عليه باللعبة
storm flumeBOT
Please do not use any other language aside from English in this channel, @unique fern. Refer to #613267301243944960 for language channels.
night cloak
@unique fern
Using gfx tool is not allowed and u r account will get baned!
storm flumeBOT
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
@night cloak u can report them in-game or in #cheater-reports
U also can report them in this link
http://cheater-report.pubgm.cc/
unique fern
When I use this, I can improve the game performance
unique fern
@tardy mortar good idea
You can buy me a device
And provide me with questions
@tardy mortar I can give you better
I will not use this again
If you want to change my device to change it
tardy mortar
unique fern
I will not wait for you until you tell me to change your device
night cloak
@unique fern
Using that tool will get u ban...u can read the bot messege
If u have no question u can talk in #chat or #pubg-mobile
🙂
brazen compass
distant ledge
can anyone help me ?
polar marshBOT
@distant ledge:
night cloak
Why not bonus reward redemption not showing
elfin canopy
@terse birch As you may read in that screenshot, due to high number of requests it may take upto 90 days.
night cloak
@night cloak i tried playing matches but still getting purchase error. It’s happening from last week
@elfin canopy still getting error please fix it, you told me to wait for 2-3 days. I did but still can’t able to make purchase in game. Please help me
elfin canopy
Last payment was made on,@night cloak?
night cloak
June 25
elfin canopy
Payment method?
night cloak
Visa
elfin canopy
I mean Google play or something else?
night cloak
Apple
elfin canopy
Change password.
night cloak
For apple id ?
elfin canopy
Yes.
night cloak
Okay let me check
@elfin canopy still getting the error
Please fix this issue for me. It is really frustrating
polar marshBOT
@opal gust:
arctic plinth
I have a query that nowdays PMIS is going on so is it right that one player who was playing from another team guiding his other team as a coach and give them call in game that vehicle over here and all and help them in game since i don't think this is right thing since every game coach is allowed to give calls to team in warmup or before and after the game but not in game so i would like is it under policies if this happens?
elfin canopy
@night cloak Did you try contacting customer service in-game and Apple support?
night cloak
Yes, in game customer service said talk to payment gateway what it means ???
elfin canopy
Payment gateway is the means which authorize the credit card/debit card,@night cloak. Like RazerPay etc.
Try contacting apple support.
inner relic
Tdm is not working in asia server help me
night cloak
@elfin canopy My cards are active their is no issue with the payment gateway.
elfin canopy
Team is aware of the issue,@inner relic. They are working on it, hopefully it'll be resolved soon.
inner relic
Okau
night cloak
try playing FPP
elfin canopy
@night cloak Try contacting apple support.
night cloak
Okay
elfin canopy
What's your region,@night cloak?
night cloak
Canada
arctic plinth
@night cloak it means you need to contact apple support since you have made payment throught apple store sometimes they detect some suspicious activity on your account so you'll need to provide some screenshots of payments and all and everything will be perfectly fine.
night cloak
@arctic plinth @elfin canopy it’s only issue with the game. Whenever i try to make any othet payment it works
elfin canopy
Try contacting customer service of both the platforms and follow the instructions they provide.
arctic plinth
@night cloak i can understand bro since they found suspicious for the PUBGM only if they found some more activities they can also make the account limited so please try to contact them I'm sure that you'll get your resolution 😊
plush sorrel
setting for this pc
night cloak
@arctic plinth thanks bro, i will
arctic plinth
@night cloak sure bro if you have any other query then this please let us know so will help you out in that also 😊
haughty cypress
oh god mx 150 isnt gonna run much crap @plush sorrel
you might as well sit around with integrated graphics
plush sorrel
I did not understand
elfin canopy
@plush sorrel use #emulator-support.
arctic plinth
@elfin canopy why I didn't get support 🤦 i was also having a query
elfin canopy
It's not a query,@arctic plinth. Looks like a suggestion. Post about it in #old maybe?
arctic plinth
@elfin canopy bro i think i put a query that is this right if someone play like that where player who isn't playing give calls to other teammates about where enemies are?
elfin canopy
I do not know about it, maybe ask in Indian server?
It should be in the rulebook though, if it is not you may ask it in Indian server.
late summit
help me😭
elfin canopy
This issue will be fixed in 0.19 update,@late summit.
late summit
@elfin canopy Meaning that I will not enter my account until after the update?
polar marshBOT
@night cloak:
late summit
0.18.0@elfin canopy
late summit
Yeah 0.18.012630@elfin canopy
late summit
@elfin canopy App store
elfin canopy
Please wait for the update, it'll be fixed in 0.19 update.
night cloak
@elfin canopy i talked to apple they said there is no problem with your account it’s the problem with the game.
halcyon pewter
hello
Someone hacked my account
I spoke with the customer service in the game and no one responded to me
pls i need help
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @halcyon pewter. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
jovial ermine
Why there is no ipad icon like emulators.. local tournaments are full of ipads 🤣🤣
elfin canopy
@late summit update is on July 7th.
@night cloak Try making purchases on an android device.
night cloak
I don’t have android device
elfin canopy
Some other device, apple ID and Card?
Did you also contact customer service in-game?
halcyon pewter
What do I do if someone uses my account in pubg ?!
what can i do please someone help
spring zephyr
@halcyon pewter Do you still have access to your PUBGM account?
halcyon pewter
yes
spring zephyr
@halcyon pewter Secure your social media account and enable 2FA first. Refer to #faq2.5, if the hacker have liked his/her social media account to your PUBGM account.
elfin canopy
I just answered you.
night cloak
Hey @elfin canopy i talked to apple customer service, it’s the error with the game. Please fix the issue.
elfin canopy
night cloak
I dont have any android device. I only use apple
elfin canopy
Did you also contact customer service in-game?
@night cloak
Some other device, apple ID and Card?
halcyon pewter
@Aditi he’s linked with twitter now and he just remove all my friends in the game every day
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @halcyon pewter. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Yes, i told you they told me to contact payment gateway i did there is no problem with my cards and apple id. It’s the problem with the game
elfin canopy
What's the payment gateway when you try to make purchase,@night cloak?
Problem with the game doesn't affect a single user.
And you haven't answered me completely.
night cloak
I contacted my apple and my card provider they said your account is good there is no problem with your account
late summit
@elfin canopy I appreciate it, but I am the only one. I did log out of the account and then encountered the problem
halcyon pewter
what can i do if i need to talk with customer service but i need to talk with someone not bot
elfin canopy
Try making purchase from some other apple ID and Card?
@night cloak
storm flumeBOT
You can contact the customer service via the game settings, @halcyon pewter. Refer to subpoint 5.3 in #faq for further instructions.
elfin canopy
Or write them an email.
night cloak
Wait i’ll send the screen recording here and you will see what’s the problem. Whenever i tap to make purchase, right away i get the error
elfin canopy
@late summit There are some other users too with the same issue, it will be fixed in 0.19 update. That's what I've been told. Update is on 7th July.
Could you try doing as I'm saying?
night cloak
@elfin canopy
Check out this one. You will get what’s happening and whats the problem
elfin canopy
You're completely ignoring what I'm trying to say, it's the 3rd time I quoted the same message
late summit
@elfin canopy Thank you, I appreciate your help
elfin canopy
I don't see how that video is going to make any difference, lemme know when you try doing what I suggested. Thank you!
night cloak
Please improve your game quality and the glitches in it. Every time whenever there is a new update, there are tons of glitches too. I’m tired of these glitches
How to send a video about a hacker to the company
Totally tired of the glitches fix your game @elfin canopy
night cloak
So, why im getting the error. I tried making purchase from different apple id and different card. Still get the same error message
My friend opened my game in his phone, he got the same error message
night cloak
They don’t even reply
elfin canopy
It will be fixed soon.
Feedback and bugs is not discussion channel, Tencent staff reads that channel on regular basis.
warm dove
Facing problem in tdm match matching it takes about 10 min to find a single match
storm flumeBOT
Hello, @dusty gulch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
dusty gulch
Ok thanks
true sparrow
Please solve this problem
spring zephyr
@true sparrow It will get fixed in the new update.
true sparrow
I am unable to log in my account with my fb@spring zephyr
spring zephyr
@true sparrow It will get fixed in the new update.
Wait patiently till then.
true sparrow
1 more question?
spring zephyr
Ask.
true sparrow
@spring zephyr new update date??
spring zephyr
7th July.
true sparrow
It will fixed in new update it's confirmed???
spring zephyr
@true sparrow Yes, lets hope for the best.
amber cedar
I dont think 🤷
Can u tell from how many month the smoke glitch is there? @spring zephyr
spring zephyr
@amber cedar What?
storm flumeBOT
Hello, @amber cedar!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
amber cedar
I reported yestarday but i dont think they have that much ability to fix that . Sorry for misbehaviour.
I think that there should be one channel for developer. Where they say that we are fixing this bugs. And we are aware or that. Now u also know smoke glitch is there now also and we always send feedback but we dont know if they are working on that or not.sometimes it looks like they are not aware on bugs fixing.
@spring zephyr do u agree!
amber cedar
We r reporting mic issue from more than 3 months. But whats happening 😟@spring zephyr
spring zephyr
The devs are working on it.
It should get fixed ASAP.
balmy geyser
Where to get pubg m beta?
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @balmy geyser:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
balmy geyser
Thanks Machete bot
night cloak
Can anyone say if hacker linked his gmail to my account how can I unlink 🤔
brisk compass
Is there any new event coming up @storm flume
And there is still mic glitch issue <@&639889499718942720>
Plss solve it
spring zephyr
If you have experienced that the microphone stops working during a match, @brisk compass , please submit this form to help us easier address the issue:
violet spruce
@buoyant herald
@spring zephyr how are you
@spring zephyr @night cloak
@somber solstice
polar marshBOT
@rotund apex:
night cloak
@violet spruce region
I have an issue for friend his account again got hacked
His facebook was hacked so tencent support removed it now his google play is hacked
refer #faq 2.8
flat wing
Can i add another link Metod pls my account is getting hacked 😭😓
Like can i add twitter ?
clever geode
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @flat wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@clever geode:
flat wing
I didnt ask for unlink
night cloak
you cant do that atm
flat wing
@night cloak i cant link my account with 3 social médias?
craggy blade
@flat wing No. You can only link 2 social media accounts max.
night cloak
@flat wing no
craggy blade
BTW you can unlink the account which is being hacked.
flat wing
@night cloak lol we undertood
He told me u can do maybe he know another way?
flat wing
The only way is that there is no way
flat wing
The hacker is just using all my ucs
So
My account is getting hacked .
I lost my gmail
What to do now?
(Btw i can still access to it with facebook)
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @flat wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
violet spruce
@night cloak asia
night cloak
try restarting the game, didn't find any issues in the server
flat wing
Wtf can u stop asking me to go to 2.5 pls
flat wing
@spring zephyr u mean me?
violet spruce
@night cloak help us
night cloak
@flat wing It is your responsibility to protect your account; #faq 2.5 is the option to remove that hacked account,It will take up-to 60-90days,Repeating the same issue again and again will lead to moderation action.
spring zephyr
@violet spruce Reinstall your game and see if it happens again.
violet spruce
@spring zephyr kr le ha re install
flat wing
When will the unlinck option come back pls
loud lintel
spring zephyr
@loud lintel What was your issue?
spring zephyr
@loud lintel @violet spruce Post it in #old with the following information -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
barren zenith
i shot flare it went on ground and it never came
right now i am in that match only
now the flare also dissapeared
spring zephyr
@barren zenith If you will shoot it in the ground then it won't come.
barren zenith
i shot in air
hearty mortar
@spring zephyr can tencent actually help me dislink my hacked social media account or is it unlinkable?
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @hearty mortar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hearty mortar
@storm flume already done that. But they keep on ending conversation withouth any progress to unlink my account. And its been 2 days i am waiting for their next response regarding the matter
spring zephyr
@hearty mortar Follow this.
spring zephyr
@hearty mortar Make a new conversation and do exactly as the image shows.
hearty mortar
Then i mailed them and now waiting for the second time.
@sour bloom have anyone before been able to unlink the hacked social media account or not by this method?
@spring zephyr have anyone before been able to unlink the hacked social media account or not by this method?
hearty mortar
@spring zephyr i know. Its been more the 30 hours they didnt reply. In the older coversation after providing them the info they needed ,, they ended the convo.
tawdry creek
i wanna unlink a deleted twitter account too 😔😔
spring zephyr
@hearty mortar Wait for their response.
scarlet stump
Hlo
hearty mortar
The hacker is changing my ingame name too. Will that make any difference to them helping me? @spring zephyr
scarlet stump
@spring zephyr nobody is talking with me
night cloak
I need to report cheater
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @scarlet stump. Remember to read through #faq before asking questions in the support channels.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
tawdry creek
my account hasn’t been disabled 🗿
tawdry creek
my twitter account got deleted and i just wanna know if there’s any way to unlink it? so i can link my other accounts
spring zephyr
@tawdry creek Then, you can't.
You will have to wait until the unlinking feature comes back.
tawdry creek
bruhh, do you know when?
tawdry creek
alright tyty
hearty mortar
The hacker is changing my ingame name too. Will that make any difference to them helping me? @Aditi
spring zephyr
@hearty mortar No, you will need to wait for there response.
hearty mortar
@spring zephyr alright thanks for the support. Have a good day 😊
agile thorn
Someone help why my mic is very bad
steep violet
Can someone explain this ?? Kill rating +14 survival rating +14 and i just got +17 in total?? Why
tawdry creek
they aren’t meant to add up
polar marshBOT
@night cloak:
umbral oasis
Guys i need to be sure, is the unlinking feature isn’t available yet, right?
spring zephyr
@umbral oasis Yes.
tawdry creek
damn right it isn’t
umbral oasis
Thank you!!!
steep violet
@tawdry creek if that aren't mean to add up so what is that for, that doesn't make sense for me
storm flumeBOT
Please do not use any other language aside from English in this channel, @steady lion. Refer to #613267301243944960 for language channels.
spring zephyr
@steady lion English please.
tawdry creek
idk man but it just be like that @steep violet
limpid socket
Does anyone know how the deranking system works when there’s a new season?
storm flumeBOT
Please refer to subpoint 3.8 in #faq for further information, @limpid socket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
limpid socket
Gotcha 
night cloak
In the stats it shows the old kd so in the next version its gonna be the same or it will show only new kd?
Hello i need help i wrongfully logged into vietnam version of pubg mobile and i can't go back into the global version again ! What should i do?
craggy blade
@night cloak You can know when the new version will come.
lilac sparrow
Hello, who now when new season of crew challenge?
dry citrus
Hack 5899315137
craggy blade
@lilac sparrow Keep checking the crew challenge tab regularly to not miss the registration. There isn't a date available for crew challenge.
dry citrus
abstract wadi
@vital sluice Hello , i accidentally revoked my pubg account via twitter and it has one way in , facebook blocked . what can i do ?
craggy blade
@dry citrus You can report in #cheater-reports in compliance with the channels pinned message.
rancid summit
blissful current
uneven bear
Hy how to get t3 sport or my server??
night cloak
The release date of 0.19.0 update
deft pendant
when unlink option will come
spring zephyr
@deft pendant No info about that.
sour gale
Why some cheater in the last reports not banned although errror 403 said that they banned?
agile thorn
Last season my mic very good
This season very bad
Anyone help???
spring zephyr
@agile thorn What do you mean by bad?
agile thorn
@spring zephyr last season my mic was good
This season my mic like what happen
grizzled forge
My account was linked to Facebook then my account has been disabled and I discovered that some one is playing on my account is there away to return it back or close it
Name:『MEX』CANツ
ID : 5260473468
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @grizzled forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@spring zephyr
spring zephyr
@night cloak Yes?
night cloak
Only one cheater report in #cheater-reports ?
spring zephyr
@night cloak You can report as much as you want. But only 1 report per message.
night cloak
Then alright, edited.
Why The Cute Bear Showing On My Name WTF Solve This
On 10th july there will be new premium crates or custom crates?
night cloak
New premium crates or custom crates on 10th july?
spring zephyr
@night cloak Your name doesn't follow the #613267301243944960.
Feel free to request for a better nickname in the #discord channel.
small field
@spring zephyr
spring zephyr
@small field Yes?
tidal iron
Hi
polar marshBOT
@tidal iron:
rotund apex
I have got my Lost account but the person who has hacked my account had login by his account how I can login by my self
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @rotund apex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
elfin canopy
@small field, what do you mean?
plush spindle
hi
lethal sapphire
Hey pubg staff.
sacred tree
Lately im experiencing huge lag and overheated phone while playing pubg. I use samsung A7(2018), is it because my phone cant support the game or is it something else?
whole elm
I cant collect bonus voucher from weekly report
It automatically connects to MENA server and I cant change it to Asia server
It shows that I am in gold tier but I am in ace tier in Asia server
I cant even change the server
lost carbon
Help
Cheater report is in slow mode i cant send anything
@spring zephyr i cant send in cheater report way ?
spring zephyr
@lost carbon Keep chatting in the server until you reach level 10 to be able to send messages in #clans and #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.
flint gale
I lost 10uc it was 540 before
fast night
I am getting 10 min b*n how can i fix
I am not using any 3 party app
night cloak
@fast night gfx tools?
storm flumeBOT
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
fast night
May i install it again?
night cloak
U using gfx?
fast night
@night cloak no atol
night cloak
whats ur device?
fast night
@night cloak but my device is rooted
feral knoll
download it from google play
polar marshBOT
@rancid swan:
rotund pike
cursive iris
why my game keeps loading like i have an internet connection problem? at login screen
cursive iris
same prob
night cloak
Then try do routine repair on loading screen.
craggy blade
@cursive iris Does it say server not respond?
cursive iris
yes
craggy blade
Welcome :)
night cloak
Hello
craggy blade
@night cloak hi. State your problem.
polar marshBOT
@dense citrus:
night cloak
I have one question
Why some hackers take 10 minutes bαn and after 10 min after the bαn end they can play again?
spring zephyr
@lavish latch What's the issue?
umbral dragon
I got banned in s9 for 10 mins for not having the latest version of the emulator
night cloak
@umbral dragon they are i have video with speed hack (he also use aimbot xrays and he is no1 heads up in qatar)
He took only 10mins bαn
umbral dragon
Although I was cheating at the time 😂
It's a data error, he got banned for 10 mins for it, not permanent cuz his hacks weren't detected
night cloak
@umbral dragon its impossible with over 600 matches this season
spring zephyr
@night cloak The 10 mins ban occurs because of data connection error, refer to #faq 4.11 or if your account gets too many reports and is under investigation.
umbral dragon
Yes exactly
spring zephyr
Although I was cheating at the time 😂
@umbral dragonYou used hacks in-game?
umbral dragon
@spring zephyr down in s9, got banned for 3 months
I'm back on the same Id, fair and fine now
night cloak
Okey but why he didn't got bãnned??
I reported him in game but also in a site for reporting cheaters with video that shows that he uses speed hack@spring zephyr
desert marten
In the past, you would have banned all cheaters without distinguishing between them. Now you do not stop them all. The checkmark indicates that it has been blocked but not actually blocked. Why
spring zephyr
@night cloak@desert marten If you have reported them, then they will get banned for sure.
Sometimes it can take a little longer.
night cloak
I dont know...
Maybe he dont get bãn because he pay tencent for hacks as they say....
I dont know🤷♂️
@spring zephyr i hope so
spring zephyr
Maybe he dont get bãn because he pay tencent for hacks as they say....
@night cloak That's a lie, why would Tencent ruin there own game from which they make billions, for just a little amount money?
desert marten
@night cloak@desert marten If you have reported them, then they will get banned for sure.
Sometimes it can take a little longer.
@spring zephyr
A month has passed؟
spring zephyr
He/She will get banned.
Wait patiently till then.
night cloak
@desert marten a week
But as i said i am sure that i am not the only one who reporte him.... He has playd over 600 matches and he is no1 heads up in qatar
@spring zephyr that is what i am doing... In Europe in high division almost every game is and one cheater
feral knoll
report them ingame if alot of users report them they will be 
karmic wedge
I want to disable the e-mail because of the hack
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @karmic wedge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
fallow widget
Hi when the erangle 2.0 will come anybody now that
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @fallow widget. Once we do, we will publish further information in #news.
mortal swift
Where can I get the redeem codes
visual raptor
How can we use discord while playing and still be able to hear the game
steady lion
Hello can I talk to the admin?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @steady lion. Remember to read through #faq before asking questions in the support channels.
spring zephyr
@visual raptor You can't. Your in-game sound will decrease if you will do that.
Use in-game mic.
@mortal swift Redeem codes comes from events or livestreams.
So, you can't just get it.
violet spruce
hello guys
ivory obsidian
i lost my account it was connected to my facebook account that deleted by wrong i have proof is a video 13mn
rare rover
Email login password rest?
night cloak
Can anyone givee me a redeem code
onyx cairn
Here is a special code, but hurry up: ||Please do not beg for codes or free stuff in this server for your own security||
@night cloak
night cloak
@onyx cairn really ?
upper wolf
Will the bonus challenge come to Turkey?
onyx cairn
Check #613267301243944960 for all information. @night cloak
@upper wolf you will be notified in game as soon as it is available.
cedar spade
I waited for 2 weeks for cheater report to open. It’s read only again. Why?
hexed jasper
I was trying to enter a classic game but the server didn't load it took too long and finnaly "server didn't response"even though i have a good connection the game gave me the enter again button i tried it for 3 times but it didn't load even after 7 minutes there was no game in my results tap ???whats the problem is it the new hack were everyplayer is off
cedar spade
Hi there. I want to say that I have been waiting for months to report cheaters but now the channel opens once a week for a couple of hours and I am unable to report most brutal hackers. Please help me. Apologies for the trouble. But I’ve waited months now. 😦 @lime juniper
elder holly
How do we reset or change email linked? I hate having my email linked and not being able to change the password once set??
undone bloom
Sesson 13 tier end and sesson 14 tier start date
hot karma
Hi
polar marshBOT
@hot karma:
light eagle
can i report about a cheater here?
storm flumeBOT
Hello, @light eagle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
tight basin
Hi
plush spindle
hi
tight basin
How to leavl up
plush spindle
when erangel 2.0 update launches globaly @tight basin @polar marsh @elder holly @hexed jasper
hexed jasper
<@&481161015728406538>
short eagle
@tight basin on this sever?
night cloak
Yes
night cloak
@tight basin for conversations use #chat & #pubg-mobile
plush spindle
@short eagle when erangel 2.0 update launches globaly
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @plush spindle. Once we do, we will publish further information in #news.
hexed jasper
Just explain to me please how ???
Look at my place
And my time of survival
What tge hill is that
tight basin
@night cloak ok thank you
hexed jasper
I need my points i will take back my points
hexed jasper
Thats a ctostrophy to this game
Hacking even our connection to tge server by vpn and some****
night cloak
Unfortunately I can't give you the points neither do the staff's in here. And the moderator role is to be mentioned only when it is necessary.
hexed jasper
@night cloak how to address the game though it is better trying talking to the dead people
sly iris
thorn pilot
I have registered for pmco but not recieved an email till now
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sly iris. Remember to read through #faq before asking questions in the support channels.
night cloak
@trail sundial Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
tall lance
I’m curious if your ban is appeal do you lose your stats? because I didn’t teamed up with any other squads nor was I part of a hacking squad. 🤦🏻♀️ but my tier got reset to bronze on my main acc
polar marshBOT
@south grove:
hard oxide
Is it just me or does tdm take longer in Asia for the past couple of days
spring zephyr
@hard oxide Does that issue still happen?
hard oxide
Yep
spring zephyr
@hard oxide Report it in #old with the following information -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
▫️ A picture or video of it happening.
hard oxide
@spring zephyr wifi/mobile data?
spring zephyr
Your network, do you use WiFi or Mobile data?
hard oxide
I see
night cloak
Zombi apocalips wen release?
spice ivy
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
spice ivy
Why not get baan 10 years?
hasty dove
Hey @night cloak is there a way to get my old guest acc back
spice ivy
@night cloak oky sorry
terse agate
heylo
night cloak
Nope if you haven't linked it with a social media account @hasty dove
spice ivy
But I am surprised why he did not get a 10-year ban
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @terse agate. Remember to read through #faq before asking questions in the support channels.
hasty dove
But it says in customer care that they will help to get our lost guest acc back :/
rotund pumice
Okay
polar marshBOT
@night cloak:
grand star
Voice chat not working again
gilded valve
Is it bannable to use logitech mouse rapid fire mode (SLR- SKS-QBU) on Gameloop Emulator FOR 10 YEARS ?
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @gilded valve. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
spring zephyr
@gilded valve Use #emulator-support.
@grand star Have you tried repairing your game?
fallen adder
How do I report about losing points because the game bugged
storm flumeBOT
Hello, @fallen adder!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
grand star
@spring zephyr no
spring zephyr
@grand star Repair your game and see if it gets fixed.
drowsy nexus
I dont even know who was the person that was spectating me
my girlfriend plays on phone and when I play she sometimes spectate me
<@&481161015728406538>
night cloak
Trun off the spectator mode and do not use the moderator role unless it is necessary
@drowsy nexus
fading goblet
I need a help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @fading goblet. Remember to read through #faq before asking questions in the support channels.
fading goblet
I would like to ask is there an official server for PUBG Mobile Lite? For Days I have been in a served named PUBG Mobile Lite Official but now a few people are telling me that it's not official. May I get help on this topic?
night cloak
It is not an official server
fading goblet
But there's a youtuber named Sky Gaming Yt he claims that it is official and he has an organisation named Sky eSports which he claims as officially marked by Tencent to organise pubg mobile lite scrims
night cloak
That server is not an official server. It is just backed by the Indian regional community team. That server is not affiliated with tencent. Nor tournaments held there are offical. For more information. You can contact the indian community team in the Indian discord server.
fading goblet
But there's a PUBG Mobile Lite Official channel on YouTube and that channel also appears in the "channels" section of PUBG Mobile official channel
storm flumeBOT
You can now access #lite-news, #lite-chat and #lite-support, @fading goblet. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @lunar venture:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
fading goblet
lunar venture
@polar marsh
fading goblet
May I get an answer?
lunar venture
@storm flume it is showing invalid parameters
torpid quail
@hasty dove nope
fading goblet
@night cloak Is there another server for PUBGM India?
night cloak
@fading goblet link in #613267301243944960
fading goblet
Thanks
night cloak
You're welcome
warm jacinth
Is this the place to report team killer?
short eagle
report them in game @warm jacinth
warm jacinth
Japan's management doesn't do anything even if it reports.
dim sinew
I want to contact a customer service representative
storm flumeBOT
You can contact the customer service via the game settings, @dim sinew. Refer to subpoint 5.3 in #faq for further instructions.
spring zephyr
@warm jacinth Report them in-game and there merit will go down.
toxic mountain
Can we know the size of new update
warm jacinth
Will I handle it if I report it to the management?
sand path
What do you mean @near oriole ?
zinc vector
I have report a cheater about 1 month ago... But still he is playing with hacks
@spring zephyr I have report a cheater about 1 month ago... But still he is playing with hacks
spring zephyr
@zinc vector Where did you reported him/her?
zinc vector
@spring zephyr in game and official website
spring zephyr
@zinc vector If you have reported them in-game, then they will get banned if they are using cheats.
Soon.
night cloak
@spring zephyr Season 14 Royal Pass Release Date
hybrid crane
Why does People Tell me That i got a Echo when im using earphones?
zinc vector
@spring zephyr see this clips
spring zephyr
@night cloak Season 13 will end on 12th July. So probably 1-2 days from then.
sand path
@hybrid crane iPhone?
hybrid crane
iPad 2018
sand path
You use wired earphones?
hybrid crane
Yesss
sand path
That connects to the charging port
hybrid crane
Ouhhh okay thxxxx
zinc vector
@spring zephyr see the clips and answer me ... Is they are legal player?
And why pubg never take any action to them
Why??
@sand path @spring zephyr
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
zinc vector
Hello pubgm moderator what happened to you???
night cloak
Erangel 2.0 launch date please ???
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
zinc vector
Why you can't take any actions to them
spring zephyr
@zinc vector Report them to #cheater-reports next time it opens.
shell sapphire
My twitter got hacked and unlinked what should i do
zinc vector
When it will open@spring zephyr
spring zephyr
@zinc vector When all the reports will get processed.
night cloak
I got invited to the beta version of pubg but I didn't get the link to download it
rustic perch
Bro Iam facing a issue of disconnected for a long time and I unable to enter that that match I was playing before and it leads to the deduction. In rating points.why???
spring zephyr
@night cloak You can get the download link from the pinned messages in the #news channel.
night cloak
Ok thanks
zinc vector
@spring zephyr can I use cheat??
spring zephyr
@rustic perch Post it in #old with a proof of some kind and explain your issue.
@zinc vector No, you will just get banned.
zinc vector
@spring zephyr because you never took any action to cheaters
night cloak
I couldn't find it
golden thunder
Hello, help me, my account was compromised and I no longer have access to it He hacked my account through social engineering and took two accounts related to the game and others (Google-Twitter)
night cloak
spring zephyr
@night cloak What's the issue?
night cloak
The beta
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @golden thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
I couldn't find the beta
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @night cloak:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
spring zephyr
@night cloak You can get the download link from the pinned messages in the #questions channel.
zinc vector
@spring zephyr
Check his account manually
User Name : AMITv8
In game I'd : 5884904249
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
warm jacinth
Please do not get a team kill when you are hit by a car
warm jacinth
Thank you
zinc vector
@spring zephyr check
spring zephyr
@zinc vector Report it in #cheater-reports when it opens.
zinc vector
@spring zephyr
No thanks... I will be also playing with him to boost my rank 😒😖😞
spring zephyr
@zinc vector You will get banned with him then.
And from this server too for cheating.
zinc vector
@spring zephyr OK .... 😂 nice joke@spring zephyr
jolly bridge
😭I lost my account I went to log in and it started from the beginning 😭😭😭
night cloak
Wen zombi mod release?
night cloak
@spring zephyr oh ok ty
jolly bridge
It was there 6hrs ago and now I tried and it said the account is incorrect
cold sandal
can we send uc to each other if yes then how?
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @jolly bridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring zephyr
@cold sandal You can't transfer UC, you will need to buy it.
cold sandal
I mean to say like gifting
warm jacinth
Put a heavy punishment on the team killer!!
spring zephyr
@cold sandal You can use this site to buy the UC for them https://www.pubgmobile.com/pay
@warm jacinth Feel free to give your feedbacks in the #old channel.
cold sandal
yes I know that Midas buy OK wait let me explain for example I have 600 uc is there any way to give my friend 40 or 50 uc?
spring zephyr
@cold sandal No.
cold sandal
oh ok
onyx cairn
Accept my friend request, please.
night cloak
Done.
cold sandal
hahahahah
lilac radish
my account was hacked how to get it back
cold sandal
you want link of beta server? @night cloak
night cloak
@cold sandal moderator already helped me out sir.
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @lilac radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
cold sandal
OK
lilac radish
help me plz to get my account back
spring zephyr
@lilac radish You don't have access to your account?
lilac radish
@spring zephyr AdiTya hacker has chnged it to his email
removed my linked fb account
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @lilac radish. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
lilac radish
@spring zephyr you know any solution
onyx cairn
The issue regarding the invitations has been forwarded. Thank you for your report so far! @night cloak
night cloak
Glad I could help 😇
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@mystic oracle Can you translate what it says?
mystic oracle
spring zephyr
@mystic oracle It's a known issue, it will get fixed in the new update.
daring kindle
Hi pubg sir painpple sat chahi ye muje
spring zephyr
@daring kindle English please.
mystic oracle
What is the solution? I want to enter my account. I cannot wait
wispy solar
There are Ads of YouTube promoting webiste of Free UC and Free Skins
zinc vector
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the
Tier Overviewsection of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
▫️ http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume
@spring zephyr
No No its a legal player
wispy solar
I ll send you link of it. please look forward to it!
daring kindle
pineapple sat lonch
wispy solar
This is the guy
left mortar
Why are professional players ’accounts suspended and cheaters’ accounts not suspended?
daring kindle
Have not bought pineapple set
grand pond
can we get account unlink option by next update?
any mod answer me
daring kindle
Muje pineapple sat lena he
mystic oracle
What is the solution? I cannot log in to my account for a week. I wait and my problem has not been resolved. Please help me
lilac radish
any one answer for how to get my account back
grand pond
@mystic oracle u need to update the game
mystic oracle
I updated it and loaded it from Apple Store and deleted it and uploaded it again but it does not enter the game
feral knoll
@mystic oracle it will be fixed next update
feral knoll
@lilac radish you already got your answer.
feral knoll
@mystic oracle next update coming in 7 july
@mystic oracle unfortunately you can’t do anything for now.
mystic oracle
why
mystic oracle
Who will be able to prepare me then
fathom vector
so they will give me my points back? haha impossible man i know them all xD
feral knoll
so devs check the system to see if something is wrong
fathom vector
nah there is noting to do with it otherwise they change this dmbbb rules atleast maximum of minus should be 25 or less
normal fulcrum
@fading goblet Probably a fake
cyan citrus
some good accounts from every list of cheater-reports does not get suspended , do u give them a second chance cuz they pay a lot to u ? @normal fulcrum
normal fulcrum
Nope
feral knoll
@cyan citrus wrong
cyan citrus
dont say it is processing , cuz they never process and also only good accounts does not get suspended.
feral knoll
@cyan citrus see #3 in popularity is 
cyan citrus
i didnt say all
feral knoll
if youtubers who spend alot of money every day get then imagine others
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
dusky yarrow
Help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @dusky yarrow. Remember to read through #faq before asking questions in the support channels.
dusky yarrow
I have changed my google account image which is connected with pubg but my profile pic (avatar) is the old one
tired fractal
@dusky yarrow it will take some time to update. please be patient
cyan citrus
i didnt say all good accounts dont get suspended , but all accounts that are not suspended are actually very good
night cloak
So i need some help be im not sure how to explain it
What just happened to me is something new that I've never seen
dusky yarrow
Wickes what happened
night cloak
And I was wanting to know if it has happened to anybody else
tired fractal
what happened? @night cloak
night cloak
dusky yarrow
So whats the problem
night cloak
I watch the death replay from my last match and I spectat it myself And my car blew up but it says my teammate killed me
night cloak
I just got that the death replay was so that I could see from the enemy's point of view
dusky yarrow
@bold siren @storm willow help
night cloak
OK It's the 1st time that it happened to me
dusky yarrow
Lol my phone so poor that death replay not available🤣
charred light
dusky yarrow
Lul
normal fulcrum
@night cloak Maybe your team mate was driving the car
dusky yarrow
He was playing solo @normal fulcrum
night cloak
@normal fulcrum No I was playing solo versus squads
dusky yarrow
@normal fulcrum help me plz
normal fulcrum
Ohh. Looks like a bug @night cloak. Report it in #old and make sure to do it in single message
dusky yarrow
I have changed my google account image which is connected with pubg but my profile pic (avatar) is the old one @normal fulcrum solution plz
normal fulcrum
@dusky yarrow You avataar will be updated soon. If kt doesn't, try clearing cache of the game
dusky yarrow
Ok
tired fractal
Connection terminated due to data error
Reason for this issue may include :
The DNS server of your network connection has trouble connecting to the game's server.
Repeated and forced change of network while in-game or a change in client sided data, for example: device date and time.
Solution:
Go to device settings » System › Date and time › Turn on the options saying Automatic date & time and Automatic time zone.
This will make your device use network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from the Play Store.
For further information about changing DNS refer to faq 4.5 in #faq channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support. @charred light
manic pasture
Good afternoon, recently, it was released on Android 10+, an internal audio recording by applications that are not native to the device, third party applications, however or pubg mobile, still no audio on these recordings, or related recording application a message that is without audio, is to contact the game developer to release an audio recording, if anyone can help, we are grateful
storm flumeBOT
You can contact the customer service via the game settings, @manic pasture. Refer to subpoint 5.3 in #faq for further instructions.
tired fractal
@manic pasture Currently third party applications are not updated to record internal audio on android 10+.
Try your inbuilt recorder and check the settings.
daring kindle
Have not bought pineapple set
manic pasture
@tired fractal the recording was released these days, I did the test with 3 different apps and they all recorded the internal audio of the cell phone, but the game still has no audio, and in the apps a written message appears, that some apps that are without audio in the recording is for get in touch with the developer to release the audio recording, I have the printout of this information but this is written in Portuguese, because I am br
tired fractal
@manic pasture then report it in #feeor send them an email
normal fulcrum
@manic pasture There's no issue with the game
viral hornet
Please how can i change password email linked in pubg
autumn talon
#Removefog
feral knoll
@viral hornet in login screen enter wrong password you will get forgot password option
rotund scaffold
Why is this player Invisible
night cloak
@rotund scaffold, maybe it's the problem of the internet connection.
fathom plover
No he exit the match thats why @rotund scaffold
rotund scaffold
Oh thank u I was confused
wooden hemlock
When bonus challenge is gonna release on global ver. lah
feral knoll
@wooden hemlock not available in all regions
shy mist
Ur Dev's suck man literally
elfin canopy
Report them in-game, @exotic patio.
exotic patio
I did
elfin canopy
@faint steppe Try routine repair and clear some storage and ram.
scarlet spoke
@elfin canopy is using Hex editor to unlock 60 fps allowed bcs my device is good and i wanna 60 fps
And ples send me this cute cat
Alot of typing
elfin canopy
No, @scarlet spoke. Use of third part apps and software is not allowed.
scarlet spoke
Aw
storm flumeBOT
Use of unauthorized third-party software or methods, , such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
frozen crest
frozen crest
@elfin canopy ok thank
elfin canopy
@scarlet spoke Try routine repair; make sure your device isn't too much hot.
scarlet spoke
Ya
My device is good
It run same FPS in Smooth + Balanced + HD
Same fps for these options
storm flumeBOT
Use of unauthorized third-party software or methods, @frozen crest, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
elfin canopy
@frozen crest use of gfx tools may lead to account suspension.
scarlet spoke
Ik
storm flumeBOT
Use of unauthorized third-party software or methods, @frozen crest, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
elfin canopy
I mean make sure your device is not overheating while playing.
scarlet spoke
Wait lemme check
elfin canopy
Please refrain from providing false/misleading information,@frozen crest.
warm prairie
@scarlet spoke Device?
scarlet spoke
Honor 10 Lite
@elfin canopy i have High to
Smooth
Balanced
HD
Bcs 50 fps isn't good
fossil iris
My Twitter, Facebook, and PUBG account was hacked, however, I was able to recover my Facebook and Twitter, but the hacker still has access to my Pubg account. What should I do?
scarlet spoke
@fossil iris hala
fossil iris
HALA
scarlet spoke
@elfin canopy i will help him he is arabian like me
feral knoll
@scarlet spoke @fossil iris english only allowed here. and dont try to bypass chat filter
warm prairie
@scarlet spoke This device does not support Extreme frame rate (60FPS).
fossil iris
OK
scarlet spoke
Aw
elfin canopy
Extreme = 60 fps
Ultra = 40 fps
High = 30 fps
Medium = 25 fps
Low = 20 fps.
scarlet spoke
How did u know
karmic hill
How to fix high ping even with a stable internet connection please answer
elfin canopy
@fossil iris Change password for twitter and facebook and enable 2 factor authentication for both.
scarlet spoke
My Twitter, Facebook, and PUBG account was hacked, however, I was able to recover my Facebook and Twitter, but the hacker still has access to my Pubg account. What should I do?
elfin canopy
@karmic hill can you provide me your internet test results along with jitter and latency?
scarlet spoke
@elfin canopy hacker has access to his account
karmic hill
@Mav#00@elfin canopy what does jitter
elfin canopy
Do you have Speedtest by Ookla available in your region? @karmic hill
karmic hill
@elfin canopy yes
elfin canopy
@fossil iris Change password for twitter and facebook and enable 2 factor authentication for both.
@karmic hill Test by using that app.
fathom vector
hahahahaha +3 ,,, what a nice game ! if too soon yes -40
ggwp i will delete it for real haha
elfin canopy
:-/
karmic hill
@elfin canopy yes I have tested
elfin canopy
Post screenshot here.
elfin canopy
Upload speed is very low :-/
karmic hill
@elfin canopy ok so if I get wifi will it get fixed
elfin canopy
It should be. Ping and Jitter is also important along with speed.
@bold pike banned from this server or in-game?
@bold pike let's move to #discord
scarlet spoke
@Mav#0007 someone youtuber uses config file for high fps
zinc vector
onyx lark
now a days many hackers in game why and how about paid hack whats this paid hack thats worng
zinc vector
@onyx lark pubgm never took any action to them
onyx lark
@zinc vector its really bad about paid hack he still enjoying game and its really worng with us
how hard we play we push and they just come and destroy us easly
zinc vector
I report a cheater 2 months ago.. Still he is playing with hacks @onyx lark
I report a cheater 2 months ago.. Still he is playing with hacks @onyx lark
@zinc vector
With video clips
onyx lark
@zinc vector its my 6 day i meet hacker in game
zinc vector
Pubg is a cheaters game
onyx lark
pubg just want that we unistall this game anymore coz always cheaters in game so why we play only for them to destroy us easly WTF
2 games i got -40
zinc vector
@onyx lark I report is official website with clear video proof .. But they did not took any action to him/her
onyx lark
and when if we checken game we got +20 +17 + 25 how unfair
elfin canopy
@scarlet spoke They'll be banned if found guilty.
scarlet spoke
Wdym
onyx lark
@zinc vector yeah bro thats really bad going now a days if it still like this i will unistall the game
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
zinc vector
@elfin canopy
Ok then see this clip
onyx lark
@zinc vector upload viedo here so they will believe bro
elfin canopy
@zinc vector you cannot send links here. Read the bots message and report them.
onyx lark
@elfin canopy watch video
left bough
I can't open a lot
left bough
Ok
elfin canopy
You cannot send links here. Read the bots message and report them.
@onyx lark
elfin canopy
Yes, I saw it.@zinc vector
elfin canopy
I believe I have answered you already,@zinc vector.
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
mighty cipher
How can i removed number 2 from the popularity
zinc vector
@elfin canopy and you can check his profile
User Name : AMITv8
In game I'd : 5884904249
elfin canopy
No, I cannot.@zinc vector
zinc vector
@elfin canopy why
elfin canopy
Unfortunately it's not possible as for now,@mighty cipher.
Feel free to post your suggestion about it in #old.
I'm not employed by PUBGM or Tencent games,@zinc vector.
As I've already told you many times, report them.
zinc vector
@elfin canopy already report about 1 months ago
elfin canopy
Did you read the whole message? There are different ways to report, @zinc vector.
zinc vector
@elfin canopy Yes i report him/her in game and the website that you provide
elfin canopy
No, we don't recommend using that.
scarlet spoke
He is keep playing
elfin canopy
We don't recommend any 3rd party app which alters or modifies in-game data.
warm prairie
@scarlet spoke Any change in game data may result in an account suspension.
scarlet spoke
Oke
Understood that thanks ya all
@elfin canopy he just copy something from another file and paste it into game config files no apps
elfin canopy
It may lead to account suspension.
glossy sable
It is the same, @scarlet spoke, the app does that for you but the result and the process is the same.
scarlet spoke
Oke i wont use it thanks ya all :)
glossy sable
You are welcome.
scarlet spoke
:)
dense lark
!!!!!!!
thorny zephyr
@dense lark gfx tool?
storm flumeBOT
Use of unauthorized third-party software or methods, @thorny zephyr, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
dense lark
nothing
remote mulch
I buyed the Andy puppmaster outfit for 8k but I dont got the emote why ?
faint steppe
What is happening it taking so much time to load The game and now this i cant even play i got kicked out of match Now i without playing i will get the minus
@faint steppe Try routine repair and clear some storage and ram.
@elfin canopy My phone is clean ram is free and storage also
main tree
Can we transfer data of one pubg account to new pubg account
remote mulch
Can anyone help me
I dont got the mythic dany emote
But I I buyed the mythic outfit
woven atlas
@remote mulch the emote isnt with the set. U can unlock other emotes
remote mulch
Then how you can get this
They say you can play this emote only with this set
So how tf you dont get it with outfit
@woven atlas
How van i unlock it?
Can
woven atlas
@remote mulch u can get it from crates
woven atlas
Yes. Only emotes present in crate are unlockable
night cloak
@elfin canopy congrats
elfin canopy
Thank you so much :)
elfin canopy
viral laurel
Hey i need a help
night cloak
@viral laurel yeah?
spring marlin
I bought silverset mythic i didnt get the emote !! Any idea ..?
tiny mural
how do you unlink a Facebook or Twitter account from pung id?
spring marlin
I bought silverset mythic i didnt get the emote !! Any idea !? Guys help
flint python
I found a cheater with abnormal stats and possibly popularity cheats
Where can i send the screenshots
spring marlin
Help or give money back 2 mythic dress i bought today and i didnt get the emote ?!
scarlet spoke
@spring marlin hala please dont spam
@spring marlin i will dm u
@spring marlin check ur dms
feral knoll
how do you unlink a Facebook or Twitter account from pung id?
@tiny mural read #faq 2.5
spring marlin
@feral knoll you cant help ...?
feral knoll
@spring marlin some emotes dont come with outfit
feral knoll
can you send a screenshoot of outfit you bought and where did you bought it.
tender star
Hello pubg i need assist to unlink login by email
tender star
The noob i cant understand
spring marlin
I cant send pictures here
feral knoll
@tender star you can’t unlink email correctly. you can change password
tender star
Support center cant do it !!
feral knoll
@tender star yes they can.
tender star
But how 😂
old matrix
Is this a bug?? I just noticed it today
feral knoll
@spring marlin it may be a bug, am not sure, please wait till someone else answers you.
glossy sable
It's been there for a very long time.
spring marlin
@glossy sable can you check my problem
old matrix
Ok then. Thanks guys.