Does your friend have Discord, @real totem?
#questions
glossy sable
real totem
Does your friend have Discord, @real totem?
@glossy sable he have but someone mute him
glossy sable
Tell him to follow the instructions on the bot message, @real totem.
civic pivot
Thats true, no one is forcing me, but when i began there was no 1, and having already spend so big amount of money in this service and facing this much hacking people, u must have warned people about it before making more puchases if u cant cope with hackers and it became hacking battleground, dont blame other games there is no any other game that have this much hacker existance, my point is to see the policy warning me for hackers before making purchases or even playing this game. Where is that, that other games cheaters existence is not my topic. I spend this service my own money
jolly kettle
hello guys , any news about Middle East server being too often disconnected ? is truly new cheat ?
sharp onyx
@jolly kettle You can try asking in the MENA server, in which you already are. I am sure the staff there will have a better understanding of this
fossil blade
I shared my email and password with a friend
jolly kettle
Thats true, no one is forcing me, but when i began there was no 1, and having already spend so big amount of money in this service and facing this much hacking people, u must have warned people about it before making more puchases if u cant cope with hackers and it became hacking battleground, dont blame other games there is no any other game that have this much hacker existance, my point is to see the policy warning me for hackers before making purchases or even playing this game. Where is that, that other games cheaters existence is not my topic. I spend this service my own money
@civic pivot i feel sorry for you but until such day come try avoiding Mobile and Non-Official emulators , using official emu have less cheaters almost non existent .
fossil blade
Now he is trying to take my acc
sharp onyx
You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and their services, and (ii) all use of their services under Your Account. You must promptly notify Tencent if you know or suspect that Your Account or its password have been compromised
@fossil blade
fossil blade
Changed both social id passwords
But he can still login through email and password
There's no option to unlink mail or change mail and number
glossy sable
We can not "warn" you for the presence of cheaters in your games, @civic pivot. Besides, it is not a problem faced by everyone; remember that the satisfied customers are silent, so you only see people complaining about the amount of cheaters in-game but never see the ones that never encounter those.
The cheating issue here is not much bigger than any other online multiplayer game, it is just more mediatized.
jolly kettle
@jolly kettle You can try asking in the MENA server, in which you already are. I am sure the staff there will have a better understanding of this
@sharp onyx I'm talking about the in game middle east server , do you i need to go to Discord ME Server
fossil blade
Please help me
civic pivot
Got my answer thank u.
real totem
@glossy sable
He have Discord but when he talks gets mute and i say to you again
Clearly, I want someone to review his method of playing to make sure of it he id : 5182778093
sharp onyx
Doesnt the presence of "Middle East" in both indicate something?
@jolly kettle
glossy sable
You are most welcome, @civic pivot.
civic pivot
Have a pleasant night ahead assistance
polar marshBOT
@real totem:
glossy sable
I will have a pleasant night of sleep ahead, which I would recommend you too, @civic pivot. Thank you for your patience and understanding.
vivid merlin
@fossil blade no there isnt, you can try to contact customer service.
jolly kettle
Doesnt the presence of "Middle East" in both indicate something?
@jolly kettle
@sharp onyx not sure what you mean
sharp onyx
@jolly kettle I mean that the staff in MENA server lives in the region itself, so are more aware of the issues of that region
civic pivot
My sleep is far enough, u must be not playing any rounds in this game to not facing any hackers my matchs played 300+ and my average kd ingame is 6,5+ it totally makes no sense to reply me with useless answer since u and i know exatcly how big the amount is arap hackers, anyway this is totally unofficial street made system which redirects people only to ingame it self however the channel name isnt choosed with well slept head, good night
meager scarab
Happened thrice by now, 1 in tdm and twice in classic
and in result i got this, waiting for 2nd result and kd minus 
happened to my friend too
sharp onyx
Looks like a server issue, considering how all 4 people of the squad disconnected. That or...
snow glade
is there a way to automatically stop pubg from downloading miramar
mint rivet
@snow glade delete the game and when u open it go to the maps and as fast as u can stop it from getting downloaded
snow glade
will it auto download in the future @mint rivet ?
snow glade
ok thanks
mint rivet
I have this problem where I can not go into my bargain option to invite people to help me to get it cheaper
@snow glade no problem
vivid merlin
have you tried to clear cache and do a routine repair? @mint rivet
vivid merlin
even after clearing the game cache???
balmy verge
I cannot log in to the foreign version, because I incorrectly signed in to the Vietnamese version
Please Help
vivid merlin
unfortunately if you logged into the Vietnamese version of the game you cant get it back to the global.
tranquil viper
@vivid merlin is this done to prevent unfair gameplay?
sharp onyx
No, it just because of the legal matters in Vietnam
balmy verge
unfortunately if you logged into the Vietnamese version of the game you cant get it back to the global.
@vivid merlin Why
vivid merlin
No, it just because of the legal matters in Vietnam
legal matters prevent you from transferring back to global again.
balmy verge
Please help I spent a lot of money on this game
uncut ibex
Hey guys , how can i contact someone from game support an account was stolen from me
balmy verge
@vivid merlin A year ago I registered in this Vietnamese version not again
cyan sluice
شباب مين بيحكي عربي ينط يحكيني ضروري
storm flumeBOT
Please do not use any other language aside from English in this channel, @cyan sluice. Refer to #613267301243944960 for language channels.
cyan sluice
.any one speak arabic here?☻
meager scarab
@cyan sluice you can join Pubgm Mena server from #613267301243944960 for help in Arabic
cyan sluice
I don't know where is this
meager scarab
@cyan sluice type
pubgm-mena
In discord join bar
polar marshBOT
@buoyant star:
cyan sluice
Any one here for help or you r slepping ?!?!
vivid merlin
use this, https://www.pubgmobile.com/pay/ or you can use midasbuy @prime briar
prime briar
After playing classic or arcade matches for 20 minutes it goes away I’m just curious what are those “abnormal activities” that have been detected in my account?
vivid merlin
@prime briar I dont have an idea why that happens, you can try to clear cache and restart the game.
night cloak
Hy
prime briar
👍 thanks @vivid merlin
cyan sluice
@vivid merlin help me please you look like the chossen one for helping 😥😔 i spook with alot of ppl here for helping but no one could help me😥😔
night cloak
@cyan sluice Here you will get the help you need if not, then it means that we are not able to do nothing more.
Why are the building not forming
You will have to contact cs inGame.
vivid merlin
@night cloak do you mean the graphics?
polar marshBOT
@cyan sluice:
vivid merlin
is it only when you are from a distance or are they always like that?
night cloak
When I landed I'm it's like I'm swimming in water
vivid merlin
it is most likely just a rendering glitch, have you tried to do a routine repair to the game?
vivid merlin
ok, let me know if that works.
night cloak
A next issue is I'm trying to stop Miramar from auto downloading is they a way to stop that
neat sphinx
that happens to me too... the repair didnt help me but it doesnt happen often so i dont mind
night cloak
I need real assistance over here! Any of the support here!!!!
Same here, and i lost 4 matches bec of that issue 100+ points
sterile quiver
yes
i enter games and lose points
it asks to enter match again? if i accept it will also give the same message
meager scarab
@vivid merlin no one replied to my message 
,
I got kicked in game thrice by now
meager scarab
Our whole squad wasn't able to enter the match, and we got 0minute survival @sterile quiver
Yet #8 and #11
meager scarab
@sterile quiver check my 1 hour ago message 2 hour ago
opal tapir
Hi, can I delete my disabled Facebook account,
Hi, can I delete my disabled Facebook account, please let me know the importance
steel wing
@opal tapir you mean unlink?
sterile quiver
@meager scarab oh yea that happens to me all the time today and yesterday
it will be fixed in 0.19.0
steel wing
@night cloak can you state the issue please?
@opal tapir be more clear I cannot understand what are you trying to say
opal tapir
I have a Facebook account linked to the game but I cannot delete it because it is disabled and I cannot access it
polar marshBOT
@rigid walrus:
steel wing
Well try using costumer service in game otherwise I that is not possible
vivid lake
UC not delivered right after purchase
storm willow
@vivid lake purchase from?
vivid lake
I bought from the game via iTunes, but after buying it was discounted, and after buying I did not receive UC
polar marshBOT
@idle spruce:
barren otter
If I didn’t update, can I still play with the older version?
lusty wharf
Help my please I can’t login my account I have problem with feacbook
storm willow
@lusty wharf do you get error ?
storm flumeBOT
You can contact the customer service via the game settings, @vivid lake. Refer to subpoint 5.3 in #faq for further instructions.
lusty wharf
@storm willow no
storm willow
@barren otter its always better to update to get new features, also if you dont you cannot play players who updated that will end up in not getting matched in lobby
vivid lake
You can contact the customer service via the game settings, @vivid lake. Refer to subpoint
5.3in #faq for further instructions.
@storm flume
I contacted, my problem was not solved
lusty wharf
Hes till me you not have account ): @storm willow
@storm flume Help my please I can’t login my account I have problem with feacbook
vivid merlin
what's the issue? @lusty wharf
barren otter
@storm willow if I updated in my iPhone from the store and entered the game. And tried to enter from a different device (still with older versions) will it allow me ?
Kinda difficult question sorry 😅
lusty wharf
@vivid merlin I can’t login my account
storm willow
@barren otter you cannot login back on older update.
barren otter
Thank you
spice ivy
night cloak
@storm willow hello bro.
foggy kite
storm flumeBOT
Please do not use any other language aside from English in this channel, @foggy kite. Refer to #613267301243944960 for language channels.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
peak siren
storm flumeBOT
Hello, @peak siren!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@inland imp:
signal sapphire
This is the third day I can't hear my squad and they don't hear me, help me to solv it
upper kiln
How to complete Zombie modes related achievement missions..Will they return or not?
night cloak
No information about that @upper kiln
@signal sapphire try doing a Routine Repair, the issue for the microphone has already been fixed.
uncut ibex
Hello everyone ,
My Facebook account was hacked and I managed to get it back but , my pubg account isn't back it's still stolen cause the thief removed the pubg acess from my facebook account while he was using it , any ideas on how to recover my account
storm flumeBOT
You can contact the customer service via the game settings, @uncut ibex. Refer to subpoint 5.3 in #faq for further instructions.
remote falcon
Hi, I want to talk to someone who has technical support
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @remote falcon. Remember to read through #faq before asking questions in the support channels.
remote falcon
My account was hacked and I want help please
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @remote falcon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
real relic
Hey, anyone from Australia or staying in Australia. So actually I really like to game im a 5 fingers player but the only problem is that we don’t have our own server always the ping in NA 170 Ms that’s really high like it’s so slow to loot so slow to peek and when i take cover in TDM i see my self dead and I really enjoy the game but that’s the problem like my ping is 170 ms vs 20 ms I can’t like I even damage them but they still get me please add a new server Oceania server. Thanks
remote falcon
I can access my account but it has been hacked and linked with Twitter
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @remote falcon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
remote falcon
I did it and no one helped me
sharp onyx
Please wait for a few days. You will get a reply soon
near ridge
Any admin is abl abl
My id was hacked and since 2 month i try but ,i can not recover my id😔😔😔😔
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @near ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
pulsar swan
I need help me
remote falcon
I want to talk to a real person, not a bot
remote falcon
Hello my friend, can you help me, I have a problem with a game
polar marshBOT
@pulsar swan:
elfin canopy
State your issue,@remote falcon.
torpid tapir
@elfin canopy only my account crash i tried my friend's account it works properly
elfin canopy
What's your login method on iOS,@torpid tapir?
remote falcon
@elfin canopy My account was compromised and tied up
elfin canopy
Any other login method you could use for iOS?
@remote falcon could you explain a bit more?
near ridge
Please help to recover my id ,my id was hacked
remote falcon
My Facebook account was hacked and the hacker entered my account with a game and linked it with Twitter. When my account was retrieved, I faced a problem with the hacker
near ridge
@elfin canopy i try bro but nothing work
elfin canopy
Please refer to subpoint 2.5 of #faq for further instructions,@remote falcon.
We cannot help you if you don't have access to one of your linked social media,
@near ridge.
near ridge
@elfin canopy hacker make my fb id permeant disble and put his gmail account
torpid tapir
@elfin canopy i tried with Facebook but still it crashes
remote falcon
@elfin canopy I read this, but it did not help us. I contacted the customer service and everything. I am afraid for my account that the hacker will rate it.
elfin canopy
Please check if your iOS version is latest and update facebook and twitter.
Also reinstall the app from app store then try to log-in again,@torpid tapir.
torpid tapir
@mavmav i have tried everything i even Reset my device and reinstalled pubg 3-4 time but this is not helping
elfin canopy
;-;
Try contacting customer service.
@remote falcon, Due to large number of requests, it may take upto 90 days to approve your request. Have patience :)
torpid tapir
@elfin canopy they only have computer generated answers in which they say ur device is not compatible.
elfin canopy
I'm unable to help you with it,@torpid tapir.
Doesn't look like an account issue if you can play fine on Android.
remote falcon
@Mav#٠٠٠٧ Customer service is late for the account hacker who wants to classify it Please help me, I have everything related to the account to the Twitter account that the hacker added😓
polar marshBOT
@uncut zodiac:
elfin canopy
@near ridge, if you don't have access to your PUBGM account and you're unable to recover your linked social media, Please contact customer service, we (discord staff) cannot help you with it.
torpid tapir
Its an account issue, i tried on other ios device it crashes. And the game lags on Android to play competitive games. @elfin canopy
elfin canopy
@remote falcon I'm sorry, Only customer service in-game can help you with it.
@torpid tapir You said it's working "perfect" on Android.
If it's lagging, refer to subpoint 4.9 of #faq.
remote falcon
But what about my account, if I count?
near ridge
@elfin canopy i send them everything but since 2 month no reply from them
elfin canopy
@remote falcon It is the purchase you made for your account, what about it?
torpid tapir
@elfin canopy Android is not for playing competitive game that's why i bought ios device but its of no use if it doesn't work 😭😭.
elfin canopy
:-/
@near ridge Try contacting them again. There's nothing much we can do about it.
remote falcon
Verify the account ownership
torpid tapir
@elfin canopy can't u report this issue to pubg official please
elfin canopy
In-game customer service will do that, @remote falcon.
@torpid tapir The Tencent staff reads #old on regular basis.
torpid tapir
i have posted 3 times on that page but till now not solved
remote falcon
They are late and my account is at risk
elfin canopy
Your account is your responsibility.
marble pecan
Plz help me
elfin canopy
How may I help you?
marble pecan
my name change issue
remote falcon
It is true that it is my responsibility, but you do not need necessary help
elfin canopy
What do you mean by that,@marble pecan? Could you explain a bit more?
They do, @remote falcon, they need time due to large number of requests they get.
remote falcon
اعرف واقدر تعبكم لاكن انا خائف على حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @remote falcon. Refer to #613267301243944960 for language channels.
remote falcon
I know and appreciate your tiredness, but I am afraid at my expense
stable torrent
do you get silver from playing the game
spring zephyr
No, @stable torrent.
You can get silver fragments by dismantling your extra outfits and skins.
Sometimes, you can get them from events to.
elfin canopy
Yes, you can silver frags from playing too
viral ocean
How?
stable torrent
How?
elfin canopy
Daily missions. Sometimes it gives 2 silver frags in the event section.
stable torrent
yeah ok
spring zephyr
@night cloak From where did you bought the UC?
night cloak
in game
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
elfin canopy
Though you may also redeem silver frags by BP.
night cloak
@elfin canopy patch notes of 0.19.0 ?
night cloak
Ok
gloomy dagger
🤗 🤗
spring zephyr
@gloomy dagger Yes?
fast night
How to do fire in pubg
spring zephyr
@fast night By pressing the fire button that is located on your left or right side of the screen. (If, you haven't customized your controls yet.)
tardy sand
Is it considered cheating teaming up in solo match
fast night
@spring zephyr it is difficult any easy method ?
spring zephyr
@tardy sand Yes. If you will report them for teaming up, then they can get banned. (Starting from 1 day)
Refer to this message, https://discordapp.com/channels/393088095840370689/481197473403240451/710698468951326732
spring zephyr
@tardy sand Report them in-game.
fast night
@spring zephyr can we play game by voice
fast night
@spring zephyr like google assistant can we play pubg with our voice
iron prairie
You can't
fast night
@iron prairie there should be voice gameplay
iron prairie
No.
fast night
How can we play pubg with joystick
spring zephyr
@fast night You can't.
fast night
I am more than 18 but i am not able to change it
night cloak
@fast night you can play Pubg Mobile in emulator, Mobile, also with gamepad. Who uses Joystick these days?
primal tulip
Good Job PUBG
spring zephyr
@primal tulip What's the issue?
night cloak
You've to explain the issue
storm flumeBOT
Hello, @primal tulip!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
Please provide a clip of it. @primal tulip
primal tulip
I don't Record That But He kill My whole
Squad In Just One Second
night cloak
If you have reported that player he might get ban by now!
spring zephyr
@primal tulip Report them in-game if you think that they are hacking. They will get banned, it can take some time.
night cloak
Oh then you've to wait for it. Sometimes it takes the same day or even a month
primal tulip
Do something About Cheater Plz
night cloak
@primal tulip devs are trying hard to get rid of the cheaters
But these cheaters make more new scripts Everytime
fast night
Can we play pubg in psp
spring zephyr
@proven vigil Please don't advertise here.
violet spruce
@somber solstice Plz Listein
spring zephyr
@violet spruce What's the issue?
violet spruce
@spring zephyr cant enter in mtch
violet spruce
@spring zephyr i reprted in @feedback-bugs
polar marshBOT
@proud schooner:
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @violet spruce. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
violet spruce
@spring zephyr bro help
fast night
@spring zephyr can we play tdm without auto matching
violet spruce
@sand path
sand path
Server?@violet spruce
fast night
@spring zephyr use of vpn is legal or not
violet spruce
@sand path middle east
spring zephyr
@fast night Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
sand path
There are no other reports. Try @violet spruce
violet spruce
@sand path i have reported in game
polar marshBOT
@fast night:
violet spruce
@sand path i noticed i faced this issue when its 46 minites of hour
violet spruce
@sand path i have done this but No one response Me
fickle wraith
How to unlink email in pubg
floral moon
I am faced this issue on 28th May, and now today is 28th June,32 Days Completed I lost my 32 Daily missons and 5 weekly 200 Rp point crates, total I lost 2280 Rp Points, and I lost my Royal pass and Uc..
Finally this issue is solve after 0.19.0 Update on 7th JULY.
This is JUSTICE of PUBGM
Thank You😊
My all Friend Decided they are Not purchasing Elite RP after season 13
night cloak
@fickle wraith you can't atm
polar marshBOT
@night cloak:
somber solstice
@violet spruce we're not Tencent Games employees, we are volunteers from the community. All we can do is tell you to report the issue. After you do that, you will have to wait, unfortunately. We understand, you just want to play. But fixing issues takes time.
dusk swallow
Can some body help me to fill this up correctly?
Can somebody explain no 3 and 4? Please
spring zephyr
@dusk swallow 3. Nickname of the social media accounts.
4. When you made your PUBGM account?
dusk swallow
How to know when I made my pubg account?
spring zephyr
@dusk swallow Don't you remember when you started playing PUBGM.
heavy vortex
@dusk swallow check the dependable achievement.. find your join date with it..
feral knoll
@dusk swallow first classic match won in achievement may be your answer.
feral knoll
dusk swallow
What nickname is it asking for? Pubg or facebook?
feral knoll
@dusk swallow i think social media 
spring zephyr
Facebook.
finite fern
Hello. Someone stole my account and I have all the proof of ownership of the account and closed Facebook. Is there a way to recover my account knowing that I contacted technical support and did not find an answer until now
spring zephyr
@finite fern You can't access your PUBGM account right?
finite fern
Yes
dusk swallow
Is there any achievement to find out my first and oldest pyment date?
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @finite fern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
dusk swallow
I can access and so can the hacker
crisp turret
@dusk swallow if you did payment with google store then you can check your payment history. But unfortunately there is not any in-game option for check it
dusk swallow
Is no 5 asking for date or the exact receipt?
finite fern
I have a purchase record from within the App Store
spring zephyr
@dusk swallow The receipt.
cinder veldt
Hi so if I download the beta 0.19.0 China version, will it affect to the real 0.19.0 update of the official game?
spring zephyr
@cinder veldt No.
real torrent
Someone Hack my pubg account and linked their twitter with my account and He open my pubg and send popularity ti their friends account
brazen kettle
@vital sluice are u online? 
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @real torrent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
vital sluice
What's the issue, @brazen kettle?
finite fern
After all I submitted to the game, my subscriptions and purchases, is it possible to recover my stolen account?
brazen kettle
This scam ad is coming on video crate ! Help
@vital sluice if someone will click on it his/her acc will get hack
steel wing
If I move the tencent file to external storage what will happen?
vital sluice
These could be google ads I think, I will ask the team once regarding it, @brazen kettle.
steel wing
Logan?
vital sluice
You will have to change the location of the file in the settings first, then it will be fine.
steel wing
I mean
If move it to SD Card what happens?
Like do my cached data for Pubg get deleted and I lose my acc or?
brazen kettle
@vital sluice okay
ember locust
@vital sluice
Are you one of the officials helping people?
steel wing
We all help
Dont tag him
You may state the issue and everyone will try to help as much as possible
full forge
Guys help me plz
polar marshBOT
@full forge:
vital sluice
You won't lose your account or anything as long as you have a social media linked with your account, @steel wing. You just need to make sure all the files are in one place and the location of the files you set in app management permission is where you moved the files to.
steel wing
Cant figure out I may just w8 for the new device though
vital sluice
You can find videos on YouTube on how to move pubgm files from phone to sd card, @steel wing. You won't lose your account.
glad hollow
Tell me how to skip security Verification In Pubg CN
ember locust
Ohh okay. My problem is I can't enter any type of matches. My Internet connection is totally fine and I can log in to the game without any convenience. But I can't enter matches, it pauses halfway through loading and after 40-50 sec the game sends me an automated message "Match server didn’t respond. Please try again later." After that the game sends me to lobby and then I get another automated message as "Enter the game again?" If I select o"Ok" then the same thing happens. I'm in a complete loop. Give me a solution.
storm flumeBOT
We provide support only for the global English version of PUBG MOBILE here.
steel wing
K thanks
glad hollow
Tell me how to skip security Verification In Pubg CN
@glad hollow
vital sluice
We provide support only for the global English version of PUBG MOBILE here.
@glad hollow.
glad hollow
Oki Thanks @vital sluice
steel wing
Go #613267301243944960 I guess?
vital sluice
@ember locust what device are you playing on?
ember locust
Vivo V15
steel wing
Isnt ur snapdrag low?
sweet talon
😭😭pleh esaelp nosaerr ygan tuohtiw denab tnuocca yM
storm flumeBOT
Please do not use any other language aside from English in this channel, @sweet talon. Refer to #613267301243944960 for language channels.
ember locust
Isnt ur snapdrag low?
@steel wing My chipset Isn't Snapdragon. It's Mediatech. But pretty good, It's not low.
What ping do you get in-game?
@vital sluice
36-44.
vital sluice
Does this issue occur every game? Since when is it happening?
ember locust
It's been happening since 26 June around 9pm and It's been happening since then. TDM, Arcade, Classic all are same.
steel wing
I think youe Helio is same as a 660 snapdrag which isnt that much but wont be lagging even if its so
ember locust
Isnt ur snapdrag low?
@steel wing
MediaTek Helio P70
steel wing
Have u tried repairing the whole game
@steel wing
MediaTek Helio P70
@ember locust already checked
polar marshBOT
@sweet talon:
ember locust
I tried rebooting my device, uninstall and reistall the game. It stayed same.
steel wing
Do you install it from the Play Store?
If you do then its interesting
Maybe your phone wasnt made for gaming experience
hearty mortar
@steel wing my twitter account got hacked yesterday. I followed faq 2.5 yesterday but got no reponse. And the hacker is now logging in again and again into my account.
I am a streamer pls help me unlink the hacked twitter from my account.
steel wing
@hearty mortar do you have access in twitter account?
hearty mortar
@hearty mortar no the hacker changed the email and username.
steel wing
Unlinking feature is no longer available Qasim
vital sluice
Hey, @ember locust.. please try changing your network connection to another alternative and join a match. Sometimes this occurs because of network as well. Let me know if this also doesn't help.
spring zephyr
@hearty mortar Please wait for there response, it can take some time.
steel wing
Have you ever played in that device before without any problem?@ember locust
ember locust
I'll try using Data connection and let you know asap.
hearty mortar
@spring zephyr how am i supposed to know that they read my response.
steel wing
Well try what logan said by switching your connection
hearty mortar
I already sent my google play receipts to them.
spring zephyr
@hearty mortar Wait patiently for there response, it can take upto 90 days.
hearty mortar
storm flumeBOT
Please refer to subpoint #5.4 in #faq for further information, @hearty mortar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
steel wing
@hearty mortar there is a note that says takes up to 90 days to procced be patient
hearty mortar
@spring zephyr how am i going to stream then if it will take 90 days?
spring zephyr
@hearty mortar Upto 90days
steel wing
If you got many follows then just tell them somehow ur acc got hacked and open a new one for that period of time@hearty mortar
They will understand
hearty mortar
@Th3SaVaGeGuy i have access my to my facebook and gmail that is linked to my pubg account. There is nothing i can do to unlink twitter quickly?
spring zephyr
@hearty mortar You will have to wait for there reply, please wait patiently.
hearty mortar
@spring zephyr okay :(
random burrow
How to send mythic outfit to my friend
I have many mythics and i want to send 1 to my friend
sand path
Items are non-transferable @random burrow
random burrow
Can i send uc ?
spring zephyr
@random burrow You can't send your own UC, you will need to buy it for them.
Use this website to UC for them https://www.pubgmobile.com/pay
sharp onyx
@hearty mortar Asking here every few hours wont speed up the process. You need to be patient
random burrow
No , no i have collected extra 600 uc from bonus challenge inwant to give it to my friend he will buy rp ??
night cloak
You can't transfer UC from an account to another
ember locust
Hey, @ember locust.. please try changing your network connection to another alternative and join a match. Sometimes this occurs because of network as well. Let me know if this also doesn't help.
@vital sluice
I can enter matches through data network and also through WiFi using 1.1.1.1. DNS but without DNS it doesn’t work
No , no i have collected extra 600 uc from bonus challenge inwant to give it to my friend he will buy rp ??
@random burrow
Ask your friend to request for royal pass, then you can gift him royal pass. But you can't directly transfer UC.
random burrow
Can i give him royal pass from that extra 600uc ?
sharp onyx
@ember locust Its not possible to gift rp using uc. It needs to be bought with money, even if for a friend
random burrow
Any suggestion what to do of that extra 600 uc then ??
ember locust
@ember locust Its not possible to gift rp using uc. It needs to be bought with money, even if for a friend
@sharp onyx
I think it also works with uc. :/
ember locust
Why don’t you surf youtube and find ut out if you can gift RP using UC?
sharp onyx
Well, I am telling you it doesnt
ember locust
I am not so sure about it.
sharp onyx
@ember locust Please take conversations to #pubg-mobile
@ember locust If you are not sure, its better to not reply in support channels
random burrow
I surfed no one was able to answer so i decided to ask the developers itself , but lol developers dont know themselves
ember locust
I apologise for my lack of knowledge
sharp onyx
@random burrow that person isnt a developer. Just a common player. In fact no one here is a developer. The discord staff is voluntary
marble wasp
Tencent games go to hell, looking for money, not protection <@&639889499718942720>
ember locust
My problem is I can't enter any type of matches. My Internet connection is totally fine and I can log in to the game without any inconvenience. But I can't enter matches, it pauses halfway through loading and after 40-50 sec the game sends me an automated message "Match server didn’t respond. Please try again later." After that the game sends me to lobby and then I get another automated message as "Enter the game again?" If I select o"Ok" then the same thing happens. I'm in a complete loop. Give me a solution. I can enter matches using Data network and also using wifi but through 1.1.1.1. DNS. But in normal condition, I can't enter any TDM, Arcade, Classics through wifi. My Broadband connection is fine, working for every other apps and games.
subtle depot
We,are group of players from around the world, we will organize a global campaign to boycott the pubg mobile game until the hacker problems are fixed
polar marshBOT
@night cloak:
sturdy aurora
Hi guys
Anyone know anything about the new hack who freez the game and make us go offline ?
ember locust
My problem is I can't enter any type of matches. My Internet connection is totally fine and I can log in to the game without any inconvenience. But I can't enter matches, it pauses halfway through loading and after 40-50 sec the game sends me an automated message "Match server didn’t respond. Please try again later." After that the game sends me to lobby and then I get another automated message as "Enter the game again?" If I select o"Ok" then the same thing happens. I'm in a complete loop. Give me a solution. I can enter matches using Data network and also using wifi but through 1.1.1.1. DNS. But in normal condition, I can't enter any TDM, Arcade, Classics through wifi. My Broadband connection is fine, working for every other apps and games.
Any solution?
sturdy aurora
Its really annoying
subtle depot
When u will When will you create strong protection against hackers?
We cant play this game no more
storm flumeBOT
Hello, @subtle depot @sturdy aurora!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
steel wing
Who can I not listen to music while playing PUBG?
spring zephyr
@steel wing What?
subtle depot
I reported them from the game but nothing happened
spring zephyr
@steel wing Which music are you talking about?
steel wing
I start the song and when I log In the game the music stops and dissapears from the notification panel
Bruh
Regular music for chill
spring zephyr
@steel wing Have you turned your Music volume down from the settings?
sharp onyx
Its because pubgm also uses the media channel for sound. Happens on most devices. Just resume your songs after the game loads
spring zephyr
@steel wing You can't listen it in Lobby to?
steel wing
Sometimes
spring zephyr
Oh, you are talking about your phone media. 
steel wing
😭
sharp onyx
When you are listening to music, and start the game, the music app stops because pubgm takes over the sound channel for media
sharp onyx
Its just a basic device OS feature. You can resume songs after the game has loaded. It will work fine
steel wing
I will try that one thanks
Wont work @sharp onyx
Once the game took me lobby the app closed
timid otter
Hacker
sharp onyx
@steel wing what device are you using? And what app for music?
plain sandal
I was taking cover at the wooden blocks at georgopool ( then boxes on which we ledge twice to climb at crates ) a guy shoot me through it and confirmed me is there a way to shoot through it or was he hacker
sharp onyx
@timid otter you can report youtube channels here
http://bit.ly/37Lgfbm
atomic galleon
I have 470 ranking and dont have conqueror wtf
sharp onyx
@atomic galleon you will get it the next day at 00:00 UTC
@plain sandal wallbanging is not possible in pubgm, yet
Could be a desync issue
atomic galleon
Yes but i must play 5 games.. wtf
sharp onyx
5 games are for the rewards only, not ranking
timid otter
@sharp onyx but idk his id no...I tried reporting many hackers in game..pubgm didn't do anything about them..hope you try to report
steel wing
@plain sandal my device is Xiaomi Redmi S2 and I use the own phone music launcher
sharp onyx
@timid otter that link is for YouTube channels. You dont need an id number for that
subtle depot
He is hacker speed and every thing
sharp onyx
@subtle depot please report them in game
subtle depot
@sharp onyx idid million times nothing happend
steel wing
@plain sandal my device is Xiaomi Redmi S2 and I use the own phone music launcher
@steel wing @sharp onyx
Misstaged Burger
atomic galleon
Tell my why hackers are still on top rankings?..
timid otter
@sharp onyx done
sharp onyx
@steel wing Have you tried with an external music app? Lmk if that has the same issue as well
@subtle depot @atomic galleon
They will get banned soon. Please be patient
timid otter
@sharp onyx can't*
steel wing
Like to install a app?@sharp onyx
atomic galleon
Its imppssible
steel wing
Delete letter m before Youtube.com
sharp onyx
@steel wing yes, try another music app from playstore
steel wing
Alright imma try that right away
atomic galleon
@sharp onyx i must wait to 0:00 and after this i must play 5 matches in conqueror rank to get frame and title?
polar marshBOT
@raven hamlet:
subtle depot
His name is تلاف he is number 5 on Europe
timid otter
@sharp onyx done
steel wing
Nope @sharp onyx aint working
sharp onyx
@subtle depot please report cheaters in game
subtle depot
@sharp onyx nothing happened in the game when i report
steel wing
This is so embarrasing
I used to listen music without any prob :/
atomic galleon
@subtle depot agreed
sly sentinel
@Ruby恶魔 I lost my bonus challenge voucher
I just start match and it shows server not responding
How I can get refund it's servers fault
polar marshBOT
@timid otter:
sharp onyx
@timid otter thank you for the report
@steel wing please report this issue in #old along with device name and the name of the apps that you have tried. Before that I suggest giving one last try to spotify as well
subtle depot
We must really delete this game from this day
sharp onyx
@sly sentinel please contact in game customer service
subtle depot
Cuz most of hacker says pubg mobile sells hacker for them
steel wing
Spotify is with demo though
sly sentinel
@sharp onyx I contacted it but not refund yet
steel wing
I think must get premium usually though
sharp onyx
@subtle depot @atomic galleon
Please be patient. It takes some time for the security team to verify and suspend the cheaters due to the number of reports received per day
polar marshBOT
@subtle depot:
steel wing
Like does spotify work even without premium?
sharp onyx
@steel wing I use spotify without premium. There are some ads now and then. But it works fine.
||Add you favourite songs to "liked" menu and play from there. Less ads that way||
sly sentinel
@sharp onyx what can I do to get refund my bonus challenge voucher back
sharp onyx
@sly sentinel please contact in game customer support and wait for their reply. If eligible, you will get the voucher back through in game mail
steel wing
Thanks ill try this one too
sly sentinel
@sharp onyx I know I am eligible it's fault of in-game server it's throw me back to lobby & I lost voucher
subtle depot
When I report hacker from the game after 2 or 3 days he is disappear from the list why
steel wing
Lmao it says we ecountered an error during the sign up 😅😭
Our severs seems to have failed we are working on it
Why am I so ublucky
Dude that spotify suxks
@sharp onyx Im writing my correct email and says write it like example@email.com
Everyone uses gmail nowadays
sharp onyx
When I report hacker from the game after 2 or 3 days he is disappear from the list why
@subtle depot
They disappear because they have been punished.
@steel wing I suggest putting it in feedback for now. You can try spotify later. Servers might be down for them
subtle depot
Ok is there another way i can report acheater out from the game
fathom plover
Bro they most likely won't get banned @subtle depot
I reported a guy using speed hacks last week and today he was in my match again but he got killed by a car.
subtle depot
@fathom plover i reported تلاف he is number 5 on Europe 10 times nothing happend why
sharp onyx
@subtle depot you can report cheaters through the #cheater-reports channel as well
fathom plover
Bro sometimes you'll just overlook it. Pubg knows accounts that are hacking, people report these accounts so its up to them if they ban it or not
subtle depot
@fathom plover
sharp onyx
@fathom plover @subtle depot
Also, please take conversations to #pubg-mobile this is not the channel to have talks.
subtle depot
@sharp onyx thx
fathom plover
IMO I don't think the in game report works again. Because if they do, I wonder how these speed hacks aren't detected.
@sharp onyx yeah right
sharp onyx
Thank you
subtle depot
@fathom plover i think the game report didnt work again
bright raptor
<@&639889499718942720> <@&481161015728406538> Dear Sirs, my account got hacked, the hacker linked my account to his IOS Game Center and keeps blackmailing me for payments to release it. the other link is to my Facebook Account which he can't access. I need urgent support to unlink my account from his Game Center and I can provide all verifications and historical payment invoices. my game ID 547401931
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @bright raptor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
fathom plover
@Ｒ ʂ乡DJAVO#2092 how you got hacked?
bright raptor
@fathom plover spyware in my Iphone
fathom plover
Oh sorry bout that bro. I think they'll say to contact the in game support @bright raptor
night cloak
Please do not mention the Moderator role and Community teams for this, just state the issue and one of the staff will help you. @bright raptor
bright raptor
@night cloak can you direct me to one of the staff please?
bright raptor
@night cloak yes I did that, but he can access my account, and once he go to contact support he can see all this information!
@night cloak i'm sure you understand the frustration I have this account since March 2018 and I have spent thousands of dollars on it
night cloak
They won't be able to change the information's you have provided
polar marshBOT
@wanton wharf:
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@night cloak:
nova bloom
Please fix Asia Server TDM matchmaking problem
crude mountain
Why tdm is not starting in asia server
civic mulch
مرحبا
storm flumeBOT
Please do not use any other language aside from English in this channel, @civic mulch. Refer to #613267301243944960 for language channels.
midnight quarry
My ping is coming 40 - 50 in classic matches but when I myself make rooms the ping is always above 150 and never comes down please help me fix this
polar marshBOT
@spark rock:
night cloak
I cant play Tead Deathmatch its always Matching. what Happens..?
river holly
Pls reopen the #cheater-reports
Its been closed since 23rd
(+_+)/
night cloak
I cant play Tead Deathmatch its always Matching. what Happens..?
I cant play Team Deathmatch its always Matching. what Happens..?
little crystal
@sand path
little crystal
wait a sec
sand path
I cant play Team Deathmatch its always Matching. what Happens..?
@night cloak
It will be fixed soon.
little crystal
i have issue
sand path
Regarding?
little crystal
i cant type
crude mountain
Plz fix game crashing and fps drop in upcoming updates
sand path
@night cloak screenshot with character ID and region
dusk swallow
Anyone been through this process? How long after can I expect another message from them?
night cloak
@dusk swallow, Hi.
Just wait for your reply, cause they got a lot of reports everyday, and need to process them all.
They will reply to you as soon as possible.
dusk swallow
Like any idea how long? Hours, days, months?
brittle nest
Dude did they actually reply to you ?
sand path
Depends on the information you provide to them. If it is accurate. 3 days @dusk swallow
sand path
Probably a regional exclusive event
digital bridge
Which region ? What's the frame name ?
dusk swallow
@brittle nest they did yes
heavy vortex
@digital bridge you get that frame if you have collected all the items from the premium crate.. from the gallery
digital bridge
Ohh thanks for the support guys 💐
fossil blade
@sand path I need help plz
someone had access to my pubg account .So i changed password and turned on 2FA on both social accounts
but he linked his email and verified it with password
rare shore
@digital bridge I think it's the one, one obtains after having the entire Lieutenant Parsec Collection which was in the Premium Crates recently
fossil blade
and is able to login from email/pass on login
and there's no option to unlink or change verified email or its password .
Please help its my season 6 acccount
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @fossil blade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
fossil blade
thats the issue he doesnt have access to my social accounts
there's another option to login now with email and password
he linked his email and setup a password with it
@here plz help
rustic bough
<@&639889499718942720> Hello, my account was stolen and I created a support request, but the person who stole my account used cheat and the account is blocked, will I not be able to get my account?
polar marshBOT
@rustic bough:
sterile quiver
what is the cause of this, my internet is fine i can play any game and open anything but only pubg gives me this error in every match i enter for the past 3 days
warm ember
brittle nest
@sterile quiver Same here I have been having serious internet problems, I use the African server though. Can't wait for our own dropdown
spring zephyr
@brittle nest @warm ember @sterile quiver Report it in #old with with your region, user ID and your device.
dusk swallow
Anyone here whose id has been fully recovered after being hacked?
How long did the entire process take?
night cloak
Now seriously
In a classic game I have glitch where all time I can't equip a weapon and even a pan etc. Health can be equipped but not used. Can't enter in vehicle just loot ammo and vest etc. All time I save from enemy finally one killed me with m249.
It happened only in one game.
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
gloomy dagger
Why are you getting drunk?
night cloak
I'm getting this loop "server did not respond" and then the pop up for entering the match again, I don't have any connection issues or anything, I'm ranking up and this just cost me big time and it's not the first time
spring zephyr
@night cloak Report it in #old with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
ashen vapor
Hey i didn't got any legendary outfits since 2 seasons . I kept opening classic and premium as well as supply crate . But I didn't get even a new outfit. My UID 5319729520
spring zephyr
@ashen vapor Bad luck.
polar marshBOT
@tropic moth:
round geyser
Hello ...there is one kill me in the game and he has hacker I want to ban him by contact pubg subbort Who can help me?? His id. 5867271022
indigo storm
Every time when I play TDM most of the matches show like this but I don't have any problem with my internet and also I don't have any problem with classic or other modes
Why this happens
untold anvil
@spring void @round geyser he need help with something
spring zephyr
@indigo storm Report it in #old with your -
▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
storm flumeBOT
Hello, @round geyser!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spring zephyr
@ashen vaporDo you need any support?
ashen vapor
Yea
heavy vortex
did u get the 3 mythic from rp or crates? @ashen vapor
ashen vapor
I have been opening crate since 2 seasons got nothing only silver and classic coupun scraps
@heavy vortex I got that in season 4
And got nothing new till now
heavy vortex
so in a way you are very lucky that u got mythic from crates.. Because it is very hard to get
night cloak
@spring zephyr sir i have entered wrong discord id in pmco registration what can i do
hexed jasper
When do we have to see hackers results why is tgere a hide option its protection to hackers not a privacy option .
ashen vapor
Pls buddy help
spring zephyr
@ashen vapor It's just your luck.
ashen vapor
Bad luck
hexed jasper
Is that hard to ask
slender grove
spring zephyr
@slender grove What's the issue?
@ashen vaporIf you don't need any support, then please move to a discussion channel.
ashen vapor
I am very angry 😤 😡😠 on pubg mobile
No help in customer contact and gmail no reply for 5days
Pubg mobile
Is dead
I am left in Pubgm discord server
Pls check solve
spring zephyr
@ashen vapor I have already answered you.
ocean mauve
Tdm matches are taking too long in que like for more tha 5 minutes
ashen vapor
Yes but no slove in pubg mobile
spring zephyr
@ocean mauve Report it in #old with your -
▫️ User Identification
▫️ Device
▫️ Region
spice garden
Dear,
I want to inform you I have lost access to the email account I have linked with my PUBG MOBILE account. I request you to d-link that email from PUBG MOBILE and link this email - s.bhupender2401@gmail.com
MY CHARACTER ID IS - 5255703415
YOUR HELP WOULD BE APPRICIATED
THANK YOU
A SOLDIER FROM PUBGM
spring zephyr
@spice garden Do you still have access to your PUBGM account?
spice garden
yea but someone still uses it and spends my uc
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @spice garden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Please add support for Phoenix OS
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @pastel atlas. Remember to read through #faq before asking questions in the support channels.
slate furnace
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @slate furnace. Remember to read through #faq before asking questions in the support channels.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
spring zephyr
@slate furnace From where did you bought the UC?
slate furnace
From Midasbye.
deft moth
Don't buy from other websites or something
pastel atlas
My account is connected to both fb and Google play now I need to delete my fb account can I be able to access my pubg account through Google play account
slate furnace
But I purchased 4 season before
spring zephyr
@slate furnace Does it says that your UC got deducted?
slate furnace
Am not receiving any emails
deft moth
Is ilegal to buy UC from other websites?
spice garden
my 560 uc was also spend by the person accessing my account by sending popularity and changed my name
craggy blade
@pastel atlas You can check your self by logging in with Google Play account.
hoary solstice
Hello guys need ur help
slate furnace
I facing Network error after that my UC gone
hoary solstice
Urgent
storm flumeBOT
You can contact the customer service via the game settings, @slate furnace. Refer to subpoint 5.3 in #faq for further instructions.
spring zephyr
@deft moth Yes, it will get deducted if you will buy UC from unofficial sources.
polar marshBOT
@deft moth:
slate furnace
In the game settings customer service there is no option in about UC
hoary solstice
polar marshBOT
@hoary solstice:
smoky karma
I updated my iOS to 13.5.1, and after that, my ping is spiking really hard.
spice garden
can anyone help me change the email pubg mobile support also not replying
smoky karma
My network is really fast and idk why my ping is spiking
limpid socket
@pastel atlas yes if the linking process was successful you’ll be able to log through your other ID
slate furnace
Pls help me pls
night cloak
Hi
polar marshBOT
@deft moth:
night cloak
<@&481161015728406538>
elfin canopy
What is your issue,@night cloak?
limpid socket
Buddy you better not use that unless it’s something really urgent @night cloak
glossy sable
Next time is a mute, @night cloak.
slate furnace
@polar marsh bro pls help me
spice garden
hey but there is no text related to email linking which is a new feature
night cloak
@slate furnace please dont tag PUBGMOBILE
elfin canopy
In this server,@night cloak?
slate furnace
@night cloak k
signal sapphire
Hi!
Guys I'm suffering ( my microphone doesn't work so me and my squad can't hear each other) this is the third day, I tried to reinstall the game and repaired and restated my phone but it still there
Please anyone can help me to solve it?
elfin canopy
What's the issue,@slate furnace?
glossy sable
Seriously?
night cloak
No in the chat room feed back-bugs I called for you but it's was to late the person deleted the video
elfin canopy
The user has been banned from this server,@night cloak.
slate furnace
@elfin canopy someone theft my 600UC when I was playing TDM match. When I enter TDM match suddenly Network Error. Happen after that my 600UC gone😭😭😭
glossy sable
Please use #discord for that matter next time, @night cloak and use the word NSFW instead. The other gets automatically deleted by the bot.
Thank you for your report.
storm flumeBOT
You can contact the customer service via the game settings, @slate furnace. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
@slate furnace please contact support
signal sapphire
@night cloak #i did, thanks
slate furnace
@storm flume I tried bro there is no option about UC
It's happening with 2nd 😭😭😭time
night cloak
Thank you so much pubgm customer support i got my account back
slate furnace
Pls help me
slate furnace
@night cloak k bro
tranquil lance
cinder veldt
Hi so if I buy Prime for 1 month, do I get 150 UC instantly or its the total of everyday?
night cloak
@slate furnace what's the issue
slate furnace
@night cloak suddenly my 600 UC gone from my pubg account
storm willow
@cinder veldt everyday 5
night cloak
@slate furnace someone stole 600 UC <@&481161015728406538>
cinder veldt
Ok
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
storm willow
Contact customer support @night cloak
night cloak
@night cloak please dont tag Moderator
floral moon
how can i join PUBG BETA ANDROID discord SERVER
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @floral moon:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
elfin canopy
Please don't mention moderator if it's not an emergency,@night cloak.
storm willow
@floral moon since you are already in ios server ask the moderators there, they can provide you android server link
spring void
@night cloak you don't need to mention moderators for everything.
maiden pecan
Is there anyway to remove game centre of pubg?
night cloak
Orr ok thanks for the information
sick shale
@maiden pecan not possible at this moment
lime lark
I want help
night cloak
Is they anyway to stop auto downloading marumar
polar marshBOT
@rocky ruin:
junior lagoon
@night cloak do it on pause
maiden pecan
@sick shale thanks, do you know when this may be a a thing?
junior lagoon
or go in a game and its stops
lime lark
Someone help me please
night cloak
@lime lark please contact feed back-bugs for information to that issue
sick shale
@maiden pecan there's no information about it...
feral knoll
@lime lark contact apple customer service
feral knoll
@night cloak state it here please
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
feral knoll
@night cloak 
lime lark
@feral knoll give me contact apple
feral knoll
@lime lark i dont know try google
polar marshBOT
@unkempt narwhal:
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Please refer to subpoint 2.8 in #faq for further information, @lime lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
atomic galleon
I reach 370 position, then i must wait to 0:00 to get conqueror?
night cloak
If not fixed the problom now one play this game
feral knoll
@atomic galleon yes
spring zephyr
@atomic galleon Yes, you will get the title when it refreshes.
@atomic galleon But make sure that you are still in top 500.
atomic galleon
@spring zephyr but when i lose points for example to position 550 then i still get conqueror title?
lime lark
I just want the technical support number
spring zephyr
@atomic galleon You will have to maintain your rank until you get the title.
@lime lark You can contact them in-game, refer to #faq 5.3
lime lark
Help me with my problem, technical support
spring zephyr
@lime lark It's a known issue, it will get fixed soon.
You can use this site to buy UC till then. https://www.pubgmobile.com/pay
lime lark
@spring zephyr Buy on itunes
lime lark
U cant help , Why?
spring zephyr
@noble path English please.
@lime lark Already said, it will get fixed soon.
Please do use this to buy UC until then https://www.pubgmobile.com/pay
noble path
Please help restore access to your account.
spring zephyr
@noble path What's the issue?
lime lark
@spring zephyr fix the problem for a month?
@spring zephyr This is unbelievable from the game
spring zephyr
@lime lark You can use https://www.pubgmobile.com/pay to buy UC until then.
noble path
I wanted to link my KRxMrRUSTEM account to my opentax2000@gmail.com mail but logged in to the Internet and the account crashed. Help restore an account that is more than a year old.
lime lark
@spring zephyr I am a person who ship iTunes only
night cloak
Hello, I have a problem, someone made copies of my pubg account and I can't do anything about it. I changed my password and it didn't help, this person keeps coming to my account. Can anyone help?
spring zephyr
@noble pathSo, how did you lost access to your account?
You can still log-in to it using your social media that youlinked.
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
lime lark
Very failed support
atomic galleon
@spring zephyr ok thanks u for answer
night cloak
Hello, I have a problem, someone made copies of my pubg account and I can't do anything about it. I changed my password and it didn't help, this person keeps coming to my account. Can anyone help?
@night cloak
I really don't know what to do. Can anyone help?
noble path
I can’t log in to my account. created a new account.
noble path
and wrote to the support via a new account but they don’t answer there.
spring zephyr
@noble path You can't log-in using your social media account?
signal sapphire
Hi!
Guys I'm suffering ( my microphone doesn't work so me and my squad can't hear each other) this is the third day, I tried to reinstall the game and repaired and restated my phone but it still there
Please anyone can help me to solve it?
night cloak
But will it do anything? Does he have copies? Can't this account log out from all devices?
round light
Hello, I want to report a hacker who killed me in the game
noble path
I did not attach to a social network. I just wanted to bind the account to email, but the account dropped off while entering the PIN code that came to my email.
craggy blade
@round light If you have encountered a hacker then you can report them via the in-game reporting system.
And if you have any type of video proof of then you can report him/her in the #cheater-reports channel when it will be opened or you can also use this link ---->http://cheater-report.pubgm.cc/
spring zephyr
@noble path Was it a guest account?
sterile quiver
@spring zephyr what is the cause of "match server did not respond try again late" its happening to alot of people in the past days
alot of people lost many rank points because of that
noble path
@spring zephyr KRxMrRUSTEM was a guest account.
@spring zephyr KRxMrRUSTEM
id:520649027
spring zephyr
Then, you can't do anything if you have lost a guest account.
Refer to #faq 2.1
@sterile quiver Looks like a new issue, only emulator players are facing it.
Post it in #old and the devs will take a look.
odd cave
bro seriously there are many bugs in this season!
late blaze
self account unlink is update for 0.19.0?
sterile quiver
i already posted it and waiting for a respond
craggy blade
@late blaze No release date available for upcoming updates.
sharp socket
@bold siren
odd cave
okay bro @night cloak
spice garden
is my character id only the userid of pubgm
lofty orbit
@spring zephyr if am in ace in next season in what tier i will be in after getting downgraded
feral knoll
@spice garden yes
night cloak
Why tdm server take so long to get inside ????? in asia server it took me 5 minutes to enter but in queue there were already like 100+
lofty orbit
@spring zephyr tq
lime lark
Heeeeeeelp meeeeee please i want uc now
civic mulch
Hay
zinc vector
I have report a player of 94+ KD... a month ago.... But PUBG couldn't took any action to him
civic mulch
كيف يمكنني استرجاع حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @civic mulch. Refer to #613267301243944960 for language channels.
spice garden
how to confrim pubg got my response
night cloak
Why tdm take so long to get inside?
zinc vector
I have report a player of 94+ KD... a month ago.... But PUBG couldn't took any action to him
@night cloak I have report a player of 94+ KD... a month ago.... But PUBG couldn't took any action to him
polar marshBOT
@civic mulch:
spring zephyr
@zinc vector He/She will get banned soon, if they are cheating.
It takes some time.
@night cloak Report it in #old with your region and your ID.
zinc vector
I report him a month ago @spring zephyr
spring zephyr
@spice garden Wait for there response.
night cloak
@spring zephyr no no i dont wanna report I just want to know the reason
spice garden
it means i can exit that window
spring zephyr
@night cloak Post it in the #old with your region and your ID.
Many people are facing it, seems like a bug.
storm flumeBOT
Hello, @zinc vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spice garden
@spice garden Wait for there response.
@spring zephyr can i exit that window
spring zephyr
@spice garden Yes, you can.
spice garden
ok thank you for all your help hoping hacker doesnt do any thing else with my account 😉
polar marshBOT
@jaunty talon:
spring zephyr
@granite glacier How did you lost your account?
spring zephyr
@granite glacier You don't access to your PUBGM account?
granite glacier
Why.
spring zephyr
@granite glacier I am asking that, can you access to your PUBGM account?
granite glacier
My old PUBG account was login with facebook.not open game Facebook.
green beacon
my twitter got suspended i lost like 15k uc what now!!!
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @green beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
green beacon
u either give me my money or acc back!!!
i have ur stupid customer service is trash
drifting jackal
Hello I have problem with voicechat
spring zephyr
@granite glacier What do you mean, I can't get what you are trying to say.
haughty cypress
well, its still your fault your twitter got suspended @green beacon
formal remnant
Hello
How can I get into Scrims?
inner relic
I mistakenly click on some lucky spins and guncraft spin and waste my UC on it please fix this issue and make a secure use of uc option please
soft sparrow
well, its still your fault your twitter got suspended @green beacon
@haughty cypress not to mention he low key didn't know u can link 2 social accounts.
granite glacier
How many times has this not been done.
inner relic
I mistakenly waste my uc many times please make a new option so i can't mistake anymore
inner relic
I don't know English sorry
granite glacier
Please return my old account
spare beacon
🙄
granite glacier
Account los
inner relic
I can't speak English
heavy vortex
Will Livik replace Vikendi.. just a doubt? 👉👈
inner relic
Please help team death match is not work in asia server but i can play in middle east help me
storm willow
@heavy vortex no information on that
heavy vortex
ok thanks
storm flumeBOT
You can contact the customer service via the game settings, @granite glacier. Refer to subpoint 5.3 in #faq for further instructions.
formal remnant
When are the dates Scrims
soft sparrow
@short eagle ^^
late fox
hello my account has ben hacked i ned help pleas
green beacon
lol
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @late fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
heady falcon
lean crescent
@ReplaysOnYouTube#1726 You can login suspended twitter using twitter app I think
He left
lean crescent
40-50
night cloak
@storm willow help
storm willow
Yes 60 fps is max as of now
devout herald
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @devout herald. Remember to read through #faq before asking questions in the support channels.
storm willow
@heady falcon Extreme = 60 fps, Ultra = 40 fps, High = 30 fps, medium = 20 fps, low = 15 fps.
@night cloak write user name of social media account that you linked
night cloak
@storm willow my lost account or of my current account
novel grotto
polar marshBOT
@novel grotto:
storm willow
@night cloak both the linked account you have attached to pubgm account
night cloak
@storm willow yes both but of my lost account or of my current account
storm willow
@night cloak how did you lose the account?
night cloak
@storm willow unlink update
storm willow
Lost account details @night cloak
storm willow
@night cloak sent to CS
night cloak
@storm willow what is cs
short eagle
customer service
gritty glade
Any moderator here,
Please talk with Devs,
Bring up Charisma Ranking Again
@Error403
night cloak
@storm willow I already did it
Pubg service is worst because of their unlink update I lost my account and they are not giving back my account
elfin canopy
Try contacting customer service in-game,@night cloak, and provide them correct required details.
@gritty glade ---> #old
night cloak
@elfin canopy I did but they didn't recovered my account I lost it because of their fault
elfin canopy
Did you contact them from the PUBGM account which you created from the unlinked social media,@night cloak?
elfin canopy
Try contacting them again,@night cloak. Almost all the users have received their account. Maybe you haven't provided the correct details.
night cloak
@elfin canopy I have provided every correct details sir I think my pubg mobile should understand their mistakes and have to care about their users
elfin canopy
Try contacting them again.
night cloak
I need help cant log in it says something about URL domein APP tried to delete apps still gives error
@ripe falcon
sharp onyx
@night cloak can u send screenshot of the error message?
sharp onyx
Thats a facebook login error. Not a game error. Use another login method