@elfin canopy sir could could you please tell me again how to fix jt
#questions
pseudo night
@elfin canopy On the whole, my friend, everyone knows what distinguishes the account mentioned .
elfin canopy
Try routine repair and reconfigure your DNS to 1.1.1.1
night cloak
@sand path can u help me please?
pulsar latch
I don't know I restarted my game and it's fine now
glass kelp
@pulsar latch bruh can I just DM you
glass kelp
@pulsar latch ohkk let me check my one
pulsar latch
It's back to normal
hollow iron
@pulsar latch @glass kelp the game is opening now
The problem is fixed
pulsar latch
Yup
elfin canopy
This isn't an official method to report hackers, @pseudo night, that's why it's being managed by community team and staff of this discord server.
If you want official method, feel free to report them via in-game report system.
Thank you!
night cloak
@elfin canopy bro can u help me please?
elfin canopy
Refer to subpoint 2.8 of #faq and try to recover your social media account,@night cloak.
elfin canopy
Use #chat or #pubg-mobile .
pulsar latch
Thanks @elfin canopy bro for assistance
elfin canopy
If you want mute, yes.
storm flumeBOT
Please refer to subpoint 4.11 in #faq for further information, @vagrant laurel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@elfin canopy i cant change the gmail without my facebook so ur'e saing i have to get back my facebook account ?
spring zephyr
@night cloak If you have lost your login options, then contact your social media customer service and try to recover your social media account.
night cloak
@spring zephyr what if i cloudnt get back my social media does theres another options
spring zephyr
@night cloak No, you will need to recover your social media account.
night cloak
but my account is exist but i cant enter
pseudo night
@elfin canopy The company's protection system, if it had been working properly, they would not have been able to use fraud. In another way, too, if employees were working properly, cheaters would not have been able to play. If there is no point in reporting .. And if there is a point in reporting, why is it required of us to record a video of the cheater in order to make sure .. and why was your channel created for reporting ?? Where are the employees and also where is the fraud detection system.? Unfortunately, the whole system is corrupt or failed. This fact and reality shows this. We will wait for the result of your words regarding the mentioned account and know that it will not be closed because it has a special status and if it is closed, If it is close I will come and apologize here
fading dome
Please do something about teaming in solos... I spectated those guys who were teaming and at the end there was 3v3.. and they all are ace and conqueror.. they doesn't deserve those ranks for teaming
spring zephyr
@night cloak If you have lost your login options, then you will need to recover them. That's all that you can do.
@fading dome Report them in-game, and they should get banned for teaming up. (Starting from 1 day)
latent sparrow
Wait what...
Gfx tool is allowed to use????
fading dome
I still see people who I reported for teaming at game
night cloak
if u can help i can give u all infos that my account
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
if u can change email adress
storm flumeBOT
Use of unauthorized third-party software or methods, @latent sparrow, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
dusky heath
@Pubgmobile i am offline in game for more than 60days and still didn't get returner 🤔
elfin canopy
@pseudo night, Sure! Wait for the results.
night cloak
@spring zephyr
dusky heath
@lime juniper
umbral dragon
@pseudo night they only want to drop expensive skins, even if they spent all the money they got from 1 seasons royal pass, they would be able to fix the hackers for once and for all, lmao, they pay more so they don't get banned, they're Arabs, they're rich, money is power even in pubg, don't expect him to get banned anytime soon
spring zephyr
@dusky heath Please avoid tagging her.
spring zephyr
@umbral dragon That's not the truth, every single player who is cheating gets banned.
umbral dragon
Also, I was pushing down in the start of the season and it was so sad to see the top person on the ranking, conq in 2 days, guy literally did 52 kills per game, 242kd, and he did solo v squads, nothing there
@spring zephyr I don't agree with your point of view
You think that the system is impeccable
onyx cairn
Kindly stop spreading fake news or wrong information. @umbral dragon
pseudo night
@pseudo night, Sure! Wait for the results.
@elfin canopy but if not close .. what u will do ?
elfin canopy
@pseudo night, wait for the results.
umbral dragon
@onyx cairn please don't call me a liar, I checked the leaderboards every hour
Also Daniel, what is the highest headshot percentage a fair player can obtain
onyx cairn
Report them if you have any doubts as not all of them are cheaters.
polar marshBOT
@mighty jetty:
umbral dragon
On that I agree, but some people are obviously cheating, guy came with me in randoms yesterday, did 37 kills in ace 12 stars tier, all his kills were 150-300m with an m7, saw his detailed statistics @onyx cairn
spring zephyr
@umbral dragon Please do report them in-game, if they are cheating. Then they will get banned.
pseudo night
@pseudo night, wait for the results.
@elfin canopy If the account is not closed, there must be integrity with those who see this situation, and if I were you, I would be embarrassed to work with this company because there is corruption — r u agree with me .?
umbral dragon
@spring zephyr lovely cat guy, they won't be, also please fix the guncraft spins, they're going the same for weeks
elfin canopy
@pseudo night, I'm not employed by PUBGM or Tencent.
pseudo night
@pseudo night, I'm not employed by PUBGM or Tencent.
@elfin canopy even in discord
umbral dragon
Still dude, volunteering seems bad for guys like them, they just don't care
I mean if you wanna assist people in the community, awesome
spring zephyr
@umbral dragon They will get banned if they are cheating, it can take some time.
It's just your luck that you are getting the same thing from the guncraft spins.
hexed jasper
Just i want to say something just out of frustration
magic sparrow
I want to ask that An 11 Year old can play PuBG or no
spring zephyr
@magic sparrow No, PUBGM is rated for 16+ age. May differ from country to country.
elfin canopy
@pseudo night, yes sir. We don't discriminate. Every cheater gets ban. Some takes longer but eventually they all get banned.
As I've asked you to wait, Could we please end the discussion here, so the support channel doesn't get flooded with it.
Thank you!
magic sparrow
@spring zephyr It has an option of Age 18 or Above what does that mean then @spring zephyr
viral ocean
@magic sparrow for health
umbral dragon
@spring zephyr 3 to 4 IDs, same thing lmao
elfin canopy
Unfortunately that's not possible,@wet wind.
magic sparrow
@magic sparrow No, PUBGM is rated for 16+ age. May differ from country to country.
@spring zephyr If he is mature enough?
oblique sentinel
hello again
spring zephyr
@magic sparrow It's the health reminder option.
If you are not 18+ then it forces you to not play the game if you have played the game a lot on the same day.
elfin canopy
@magic sparrow, the game is for 16+ and you've an option of 18 or less than 18. What's wrong in it?
elfin canopy
Hi, How may I help you,@oblique sentinel?
oblique sentinel
just one question, ive contacted pubgmobile_business@tencent.com about 2 days ago but i dont have any response yet
any ETA how much it takes
elfin canopy
It may take some time. Also you may only get a response if your request has been approved, @oblique sentinel.
hexed jasper
When someone kills 63 player in a game and gets in 10 games conqueror from 4 am to 12 pm and when he kills a famous youtuber with 4 million subs and talk about hacks that he sells hack after that he challenge another youtuber in the same stream that he can't get and ban him with his subscribers ;NONETHELESS, HE GETS 7 days ban
I mean wtf pubgm are we animals to you ???
oblique sentinel
@elfin canopy i dont understand, what do you mean by " your request has been approved" ?
storm flumeBOT
Hello, @hexed jasper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
umbral dragon
@hexed jasper he just has a good antiban
elfin canopy
You emailed them regarding,@oblique sentinel?
@umbral dragon please move to discussion channel.
hexed jasper
@elfin canopy pls delete this message um not a joke not to u not to anyone
oblique sentinel
@elfin canopy Organizing a tournament i want the guidelines and if its possible support from them
umbral dragon
Need assistance regarding the luao set, aka the aloha set, it's available in the redeem store for some players but not for me
elfin canopy
@hexed jasper Don't bypass chat filter.
hexed jasper
@umbral dragon he was the #1 on Europe and after a telegram channel with 45k reported him tell he got banned ???????
spring void
@umbral dragon there is nothing like an "antiban"
All hackers get banned sooner or later. The system is a little slow but effective. Report the users and wait for action to be taken. You may provide additional info to Customer service or use #cheater-reports . Dicord staff is unable to help you in this matter as we are in no way linked to PUBGM staff or security team. For further discussion move to #pubg-mobile @hexed jasper
@hexed jasper and the next time you bypass chat filter it is a mute.
umbral dragon
I've been reporting almost 30 to 40 cheating players a week since s9 and I've only received 4 mails confirming a ban, and I don't report without reason, I've been writing excessive about what they're using and doing, no mails, no confirmation, I guess they'll get banned by s99
elfin canopy
@umbral dragon, Aloha set? Do you have a screenshot?
umbral dragon
@elfin canopy I provided a screenshot to every single mod who asked me that and it's like wasting my time but yes I have and I'm uploading it in media
elfin canopy
@umbral dragon you may send it here.
spring void
@umbral dragon you do not mecessarily get a mail. You only get one if it was your report which was manually processed to ban the user.
sand path
@hexed jasper can you dm me the link to his channel.
umbral dragon
hexed jasper
@spring void stop bossing on me u r miss using ur rights the nexttime u mute with no right i will report u we r not just numbers to u
umbral dragon
It's a luau set lmao, it was aloha in the past
sand path
@hexed jasper you're referring to Europe #1 in squads?
hexed jasper
@sand path no dues
spring void
@hexed jasper usage of inappropriate words is a reason. Please check #613267301243944960 for complete server guidelines.
hexed jasper
His ame هويتك
sand path
@hexed jasper you have video evidence?
hexed jasper
@sand pathbro its all over the internet
hexed jasper
Its a big story
sand path
Alright. Please don't continue this topic in this channel
craggy blade
@umbral dragon The set isn't available in the redeem store. It could be available in another game version.
elfin canopy
You may refer to this for guidelines, @oblique sentinel.
#questions message
night cloak
What was your issue@calm solar
umbral dragon
@craggy blade I asked the person who had the set in his redeem store, global version
sand path
Dm me @hexed jasper
calm solar
My quick scope switch is not working even though I have enabled it. Also cleared the cache and also did "Restore Default Settings" but it is still not working
Please help me
night cloak
Enable that option and reset your layout.
calm solar
Okay let me try that too
azure rock
Not Twitter support heackd account
median parcel
How easy is it to get professional na pubgm players to join a clan?
and what is the easiest way to gain na players
umbral dragon
Still no assistance regarding the set
elfin canopy
I apologize for getting back late,@umbral dragon, just checked it's not available for me either. Maybe now it's available for specific region.
elfin canopy
specific region, @umbral dragon
oblique sentinel
@elfin canopy yes those ones are perfect but are only for brand issue what about price pool and stuff for example can i put the price pool $9999 with a free entry?
umbral dragon
I'll ask him his region
median parcel
wow noone fr answering my question
elfin canopy
Sure,@umbral dragon.
sharp dust
Hello. HELP please. Why there is no option to change Country/Region in Basic settings? It is dissapeared.
Hello. HELP please. Why there is no option to change Country/Region in Basic settings? It is dissapeared.
night cloak
That option is not available for regions under EEA @sharp dust
median parcel
What is the best way to get professional na players to join clans, without trying to level up and chat in #clans
craggy blade
@median parcel You can search for them. In #activities too.
sharp dust
Why not me? 😦
night cloak
If you had created an account by selecting EU then you can't
median parcel
oh thanks
craggy blade
Welcome :)
sharp dust
And is there any way to change country/region? Thank's
night cloak
Unfortunately nope
sharp dust
I registered another account and choose same, my country (which is in EU). But there is this option. What's wrong? Why not on me? Both same country i registered
Help me pls someone. How can i conctact support
storm flumeBOT
You can contact the customer service via the game settings, @sharp dust. Refer to subpoint 5.3 in #faq for further instructions.
oblique sentinel
@elfin canopy listen i know im being annoying and im sorry for that, but is that a way i can speak with someone from officials or <@&639889499718942720> that can help me with my requirements? Its a serious tournament organized for the first time in my region and we want to be as professional as can be.
elfin canopy
That's totally upto you,@oblique sentinel, However you need to mention the prizepool in the license form.
oblique sentinel
@elfin canopy i've done that and im eagerly waiting for a response but nothing yet 😦
elfin canopy
It may take some time,@oblique sentinel, and you'll get response only if your request for support has been approved.
calm solar
@night cloak Thankyou so much it worked!!!
oblique sentinel
@elfin canopy okay thank you very much, and sorry for the time o took you. Ill be in contact again if i dont get a response from them.
elfin canopy
It's fine,@oblique sentinel. Sure!
polar marshBOT
@faint summit:
karmic grove
I have a video of hacker, where i can send it?
storm flumeBOT
Hello, @karmic grove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
spice tundra
I got a bug last time I opened the game where the friend list and on the chats too was broken and left that loading thing there until I closed it but it still wouldn’t load even after 3 matches
storm willow
@spice tundra unstable internet connection, restart your router
spice tundra
thanks @storm willow
placid gulch
Do we get banned for using gfx tools from playstore? Some of my friends said that we do and some say we dont only if its from the playstore, let me know please.
storm flumeBOT
Use of unauthorized third-party software or methods, @placid gulch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
I have a suggestion?
night cloak
@spring zephyr ok
hybrid swallow
I have a problem where mh game literally wouldnt allow me to speak or download files I redownloaded like 5 times same problem I have 10 GB empty after game download what is going on
polar marshBOT
@night cloak:
spring zephyr
@night cloak Which option are you referring to?
agile hollow
Is changing VPN illegal over here? I mean my friend is playing on other countries VPN and he never met any cheater, for me i get cheater in 6 out of 10 match 🥺🤦🏻♂️
spring zephyr
@agile hollow Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
agile hollow
Well, can i get protection from the game admins then? If pubg mobile cant fix problem with cheaters i found way to fix it using VPN but i dont wanna get ban for that and also i dont wanna play with all those cheaters anymore
spring zephyr
Usage of VPN is not recomended, you can report the cheaters by the in-game reporting system.
honest helm
Hello, can anyone help?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @honest helm. Remember to read through #faq before asking questions in the support channels.
quiet flame
Hey PUBGM I have a request not against hackers or lags but please increase the loot of Georgopol and Novorepnoye 🥺
agile hollow
@spring zephyr reporting cheaters = 0 result since they make new account in 5 minutes and same story start day after day. Ofc i always report them but number is not changing
honest helm
@spring zephyr I didn't get the match today and I got a minus
orchid lava
Most of yhe players(me too) are facing matchmaking problem in tdm mode. From 1 week it always takes a minimum time of 5 min to start a tdm match . Any solution......
spring zephyr
@honest helm Can you explain your issue in detail please.
quiet flame
Where can I get roles @spring zephyr
spring zephyr
@quiet flame Read the #613267301243944960.
honest helm
There was an error on the loading screen and I got a minus?
honest helm
@spring zephyr There was an error on the loading screen and I got a minus?
orchid lava
Ok
quiet flame
I can't get PUBGM lite role @spring zephyr
storm flumeBOT
You can now access #lite-news, #lite-chat and #lite-support, @quiet flame. Revert this at any time by reacting twice to :regional_indicator_l: in #613267301243944960.
honest helm
@spring zephyr I got a minus for it.
quiet flame
Thank you 😊
storm flumeBOT
You can contact the customer service via the game settings, @honest helm. Refer to subpoint 5.3 in #faq for further instructions.
polar marshBOT
@stone crown:
jolly tendon
Hello SAHIL GAMING,
You have replied t
If you’re still experiencing the sa
craggy oar
Merhabalar
night cloak
@craggy oar can you post a screenshot of it and use English
storm willow
@undone kiln ask here
undone kiln
Why I stand my account I will not commit any pits
polar marshBOT
@undone kiln:
night cloak
Please help me
wild beacon
I need a help
sand path
How may I help you @wild beacon, @night cloak
night cloak
@Machete 2.0 I am facing voice chat issue I can't hear my teammates and they can't hear my I recently joined a PUBG M esports clan and I want to play scrims with them I am facing this issue from more than a month kindly solve this bug
storm flumeBOT
The voice chat will be functionable again soon, @night cloak. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
night cloak
Authorization revoked
Failed to in. please try again@sand path my problems
sand path
Device? @night cloak
wild beacon
Do you know Korean version pubgm is still have 10 spectators options
night cloak
Android@sand path
sand path
The global team is aware of that. It should ge fixed in 0.19. We've been complaining about it for a while. @wild beacon
@night cloak Facebook?
night cloak
Yes@sand path
wild beacon
@sand path ok try to fix that as soon as possible
sand path
Remember password, Disable Facebook(app), restart device, login via browser @night cloak
@wild beacon also add that in #old
supple spear
I have been from Season Five and it has been hacked, hacked. What do I do to import this account?
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @supple spear. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
It's no work Sam problem
Failed to in. please try again@sand path
sand path
Screenshot?
night cloak
@sand path
formal dove
I have a problem where mh game literally wouldnt allow me to speak or download files I redownloaded like 5 times same problem I have 10 GB empty after game download what is going on
@hybrid swallow I have the same issue
earnest basalt
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @earnest basalt. Remember to read through #faq before asking questions in the support channels.
formal dove
@hybrid swallow I posted about the issue here over 3 times and still haven't gotten any help so it's a waste of time
sand path
@night cloak. Try second login option
sand path
Game is facing problems atm. All I can say is to try again after some time.
hushed dawn
Hello how can i get the pubg beta link@storm flume?
scarlet spoke
Help me ples
hushed dawn
How can i get the pubg beta link?
@storm flume please help i need the pubg beta link please
scarlet spoke
Help me
glossy sable
It is highly probable, @earnest basalt.
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @hushed dawn:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
glossy sable
How may I help you, @scarlet spoke?
earnest basalt
@glossy sable can i help it somehow ?
scarlet spoke
@glossy sable so i was have a custom sensivity settings and my small bro reset it accdiently so can i restore my sensivity
glossy sable
Did you upload your sensitivity settings to the cloud, @scarlet spoke?
glossy sable
Disable Bluetooth, and close all background processes like social media apps if you have some, @earnest basalt.
hushed dawn
@storm flume it does not work how shall i do it
glossy sable
@hushed dawn
You will be contacted via e-mail in the near future if you are selected.
It does not necessarily get you in the Beta program.
hushed dawn
But how??.?
glossy sable
Scroll to the bottom in the Sensitivity settings page, @scarlet spoke.
scarlet spoke
Oke
hushed dawn
I have put my e-mail from yesterday and its saying reviewing i have waited 7 hours strait and nothing happens@glossy sable
glossy sable
We do not sell those, @desert briar. Next will be a mute for trolling.
It takes more time than that, @hushed dawn.
glossy sable
A few days.
glossy sable
It is different for everyone, so it is not relevant.
But yes, I do have the Beta version.
glossy sable
I do not remember clearly, but around a week and a half.
hushed dawn
Uh.......ok?
sand path
@hushed dawn
The 0.19.0 beta version is now available for download on Android and will soon be available also on iOS. One of the main changes is a brand new map! Please feel free to test it and provide your feedback in #old.
amber cedar
In tdm matchmaking not happening even after coming in 100+ in queue
Now please dont tell i dont have good connection
hushed dawn
@sand path somebody sent me this link but it doesn't work
hushed dawn
When the download ends they say can't download i have 0.8.5
Andriod
glossy sable
What?
sand path
Try a dedicated downloader
hushed dawn
@sand path how?
boreal rune
storm flumeBOT
You can contact the customer service via the game settings, @boreal rune. Refer to subpoint 5.3 in #faq for further instructions.
formal dove
Still can't download resources or maps
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @boreal rune. Remember to read through #faq before asking questions in the support channels.
hushed dawn
@sand path give me a third party downloader
sand path
I'm sorry. I don't use android. Search in playstore @hushed dawn
formal dove
@sand path when are they gonna fix the no audio and unable to download maps issues
scarlet spoke
@glossy sable
I didnt download it to cloud
Help me
Anyone
I lost my sensivity settings how can i restore it
formal dove
if you didn't upload it to cloud you can't restore it
@scarlet spoke you're better off getting help on reddit than here
scarlet spoke
. _.
night cloak
Please resolve my account@sand path
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @exotic lagoon. Remember to read through #faq before asking questions in the support channels.
spring zephyr
@exotic lagoon From where did you bought the UC?
exotic lagoon
Midas buy
And I have taken membership in pubg
Subscription
All uc are lost
Pls help
storm flumeBOT
You can contact the customer service via the game settings, @exotic lagoon. Refer to subpoint 5.3 in #faq for further instructions.
twilit mural
hello guys .. pls watch that hacker on youtube .. on milion roses channel .. the last vedio
can u just fix it and get a new anti cheating program
we fell so bad
storm flumeBOT
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @twilit mural:
:white_small_square: http://bit.ly/37Lgfbm
twilit mural
you didnt allow me to type there
round wren
@exotic lagoon i lost my 660 uc.. This is cheat pubg is now playing with us
@storm flume i also contacted there bt there is no respont
normal arrow
storm willow
@twilit mural the cheater has been banned
runic spear
I need Help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @runic spear. Remember to read through #faq before asking questions in the support channels.
runic spear
How to Unlinked Social Media account
storm willow
Unlink option is disabled currently for optimization. May be available in the future
storm willow
Do you have access to atleast one linked account?
runic spear
Need Help
No
Also Log In With Gmail
I am Playing with IPhone
So I can’t Log In
gentle orchid
Hi can anyone help me how to install 0.19.1 beta version for ios?
storm willow
Try contacting social media linked support and re enable your account. Also contact customer support ingame @runic spear
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @gentle orchid:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
runic spear
autumn hearth
My phone is stolen . It had my PUBG ID login . Now the thief is constantly entering and leaving my ID . So I can't play properly . I want to log out my pubg id from everywhere . PMCO is going to start in a few days . But I can't practice properly .
what should i do??
anyone can help me please?
slow tangle
My friend can't bargain at all in the bargain event.. She has same problem with IPhone now and previously too on Samsung galaxy.. Her region is Maldives..
The prices are same as the one given.. And her access to the event is limited to just these two windows only..
As you all can see in the picture its prices haven't reduced by even 1 UC
autumn hearth
My phone is stolen . It had my PUBG ID login . Now the thief is constantly entering and leaving my ID . So I can't play properly . I want to log out my pubg id from everywhere . PMCO is going to start in a few days . But I can't practice properly .
what should i do??
anyone can help me please?
night cloak
I want to remove this Twitter because my account spammed
autumn hearth
when i play pubg and he log in and i am out from game
My phone is stolen . It had my PUBG ID login . Now the thief is constantly entering and leaving my ID . So I can't play properly . I want to log out my pubg id from everywhere . PMCO is going to start in a few days . But I can't practice properly .
what should i do??
anyone can help me please?
night cloak
dont spam
@autumn hearth login method
@night cloak spammed??
@slow tangle > #old
Yes
autumn hearth
twitter,apple game centre and 3rd email linked
night cloak
I have just Facebook but twitter no
autumn hearth
@night cloak
polar marshBOT
@next condor:
night cloak
Please help guys i have acc full skins
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @autumn hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
autumn hearth
@night cloak twitter,apple game centre and 3rd email linked
night cloak
Yes
round wren
@storm flume my uc was hacked... I tred i game contact with customer care bt there is no respond
night cloak
Can I unlink this twitter
?
@autumn hearth you do have the option in social media (logout from all sessions, for further follow #faq 2.8)
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
round wren
I m telling something
night cloak
Where is this channel?
@round wren We Discord staffs cant help you with the account related issues such as related to purchases or bans, Contact in game Customer service and wait patiently for them to answer.
follow this in game Customer service;
https://i.imgur.com/RdHVpDX.png
@night cloak
Thx brother
happy to help 🙂
little wedge
when can i register in the crew challenge?
hushed falcon
I'm trying to unlink my facebook but it won't let me, what should i do?
round wren
@night cloak they are not responding... And i want to purchase Royale pass... Last week is coming of season 13
night cloak
the unlinking feature is disabled at the moment @hushed falcon
@little wedge Dont have the information about that
@round wren all I can suggest is to wait patiently
little wedge
ohh okay
hushed falcon
@night cloak when is it gonna be enable?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @hushed falcon. Once we do, we will publish further information in #news.
ebon nacelle
When is the anti cheat system going to be updated?? Never? The cheating almost 24/7 is getting stupid
hushed falcon
Okie thanks for the help
ebon nacelle
This season is by far the worst
round wren
@night cloak donate me some uc
storm willow
@round wren no begging here read server #613267301243944960
ebon nacelle
I'm just going to assume pubgm allows it now I guess?
autumn hearth
@night cloak bro how can i log out my game from all place?
round wren
@storm willow what begging... They looted my 660uc... Where was your anti cheet
ebon nacelle
Apparently it doesn't work @round wren
polar marshBOT
@near mirage:
round wren
@storm willow your anti cheat was sleeping 😂
ebon nacelle
They've given up worrying about cheaters, and they've made it clear by focusing on new maps and new modes instead of focusing on the anti cheat system that they don't care @storm willow I post about it all the time in there and they just ignore it... yet they're very quick to fix other issues
onyx cairn
Please move into a discussion channel as this channel is intended for support matters only. Thank you. @ebon nacelle, @round wren
ebon nacelle
Yes please move over to #chat or #pubg-mobile please @onyx cairn
autumn hearth
bro how can i log out my game from all place?
@storm willow @night cloak
from all device?
anyone can help me please?
brazen star
Hello , my PUBG account was hacked and hacker connected his E-mail address to the new update E-mail link i got my email back but now i need to disconnect this new email he connected to my account so please help .thank you
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @brazen star. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
storm willow
@autumn hearth logout session from social media linked account settings
covert haven
Where can i get link for beta
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @covert haven:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
covert haven
Ok thanks
spring zephyr
@covert haven You can get the download link for beta from the pinned messages in #news.
ebon gale
Hey I have a problem that change region option not available for my account any solution?
spring zephyr
@ebon gale It's not available for European region.
ebon gale
@spring zephyr but I put Europe by mistek please help
spring zephyr
@ebon gale You can't revert it.
ebon gale
OK thanks
rose vale
Mic and audio very broken
storm flumeBOT
The voice chat will be functionable again soon, @rose vale. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
icy frost
Hello!
elfin canopy
Hello,@icy frost! How may I help you?
dusty rover
When is unlink option available
icy frost
I have a quick Question. I was writing with a German Supporter about unlinking the Acc. He said i should write you. So how could you help me? Or what should i do to be able to unlik it. I know that the Feature was taken Off bc of the people loosing their Accounts.
elfin canopy
Asking the same question again and again won't be of much help,@dusty rover.
Keep an eye on #news.
It's not available,@icy frost. You cannot unlink an account as of now.
icy frost
Not even when you write the IG Support?
elfin canopy
Why do you want to unlink it,@icy frost?
stray rapids
hii
elfin canopy
Hello,@stray rapids! How may I help you?
icy frost
I want to get rid of the main acc
I want to Change the Google Play E-Mail
That's linked with *
elfin canopy
I'm afraid it's not possible and we do not have any information regarding the availability of unlinking feature once we do we will publish it in #news, @icy frost.
icy frost
Okay
cosmic gazelle
I've an issue with my popularity.
There's someone in my top popularity at 20th place with 2000 popularity.
He's not going away.
1 day back, 1 of my friend took top 20th place with 2000 popularity.
After that, again he came at 20th.
She had given more popularity to me, a day before yesterday, she was at 2000 popularity and since then, she had given me more than 2k popularity but still her name is not there.
She is still not there in my top popularity even when her popularity must have been 2500+
Today also I got popularity from her but still the top 20th is same.
No new person is coming in my top 20th list
onyx cairn
Thank you, @elfin canopy for taking care about him! 🤗
elfin canopy
You're welcome, @icy frost and @onyx cairn. 
icy frost
@onyx cairn nice to see you too! I am going now. 💗💗💗
hidden gull
My acc has been hacked pls help me with it. on 21st my facebook acc was hacked after that I changed my password but then also the hacker has hacked my pubg acc and has used all my uc and is doing wrong things from my acc pls help me with it
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @hidden gull. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
polar marshBOT
@scarlet spoke:
hidden gull
Nahi ho raha hai bhai help karde
night cloak
@hidden gull follow the bot message and use English
polar marshBOT
@hidden gull:
nimble mason
Hey guys my layout gets distorted after 2 or 3 matches it's happened thrice now
rugged cloud
Hello, I have a question about the tournament, my friends and I are of the same nationality, but we live in different countries, all in Latin America, as an example, two friends are from Argentina, two others from Chile, and I from Colombia, my question is: can we register is the tournament in the latin america section so we are not living in the same country?
night cloak
Why there is high queue and matching delays in arena
🤔
Waited for 6 min stil not getting matched
inland plaza
Any mode know what happen with tdm matching
night cloak
@night cloak, maybe it's the problem of not having an stable internet connection.
Check your connection.
Or try changing the server.
@inland plaza, can you explain your issue briefly?
@nimble mason, try repairing the game in-game.
inland plaza
I saw so many reported it already but there is no news coming from anyone
night cloak
@inland plaza, try repairing the game in-game.
dry trellis
My friend has been demoted to bronze v and is still able to play the game
night cloak
Teaming up will lead to that
polar marshBOT
@mighty flame:
dry trellis
But he wasn't b@mnéd(had to use this cuz you will mute me otherwise) one day he was in ace next day in brozne v, and is able to play
night cloak
@dry trellis, Try reporting him.
And btw we dont mute unnecessarily.
Teaming up with hackers or with other players will to that @dry trellis
@night cloak use #chat
dry trellis
He isn't doing anything wrong, I play with him daily he is noob with k/d less than of 1
And yes you mute only because of using the "word"
sand path
Tier reset happens for 7 day ban for teaming up
queen mist
For real
storm flumeBOT
Hello, @queen mist!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
queen mist
???
night cloak
Use a discussion channel@queen mist
queen mist
I don't want even a discussion
cold sandal
rock I want my 30uc back bro plz help
storm willow
@queen mist if you are talking about #cheater-reports depends on the availability of security team.
queen mist
Just asking how long does it take to b.a.n some C.h.e.at.ers?
It's already been 3 days
night cloak
@cold sandal already told you there are no refunds try playing some bonus challenges
lavish flare
Hi, My name is Abdo
I have an email with 98 royal pass, but it has been hacked since the last week, please please help me, i can't make a new one
This is the ID 5346793411
dry trellis
He isn't doing anything wrong, I play with him daily he is noob with k/d less than of 1
And yes you mute only because of using the "word"
@dry trellis
Any help?
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @lavish flare. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
inland plaza
@night cloak I repaired the game two times ..still same earlier I was getting matched in 2:30min now it goes to 4-6min 😒asia sever india region
queen mist
Still waiting for an answer
night cloak
Tier reset happens for 7 day ban for teaming up
@dry trellis
@dry trellis, no way to report that.
This question has already been answered above.
Storm had already answered you @queen mist
cold sandal
teaming up on any mode will lead to ban?
queen mist
@queen mist if you are talking about #cheater-reports depends on the availability of security team.
@storm willow good answer
cold sandal
tdm?
night cloak
Mostly classic
plucky solstice
Pls help
I am not able to play arena matches from my main account but, can play from other account . Pls tell me what's the issue
night cloak
@inland plaza, maybe it's the issue of your internet connection.
inland plaza
It's not issue just with me lol @night cloak whole my state is complaining and making tiktoks
dry trellis
as I said he wasn't doing anything, and he wasn't even punished for 7d , he was in ace yesterday and now today he is in bronze v and is able to play the game
If he was teaming then he wouldn't be able to play for 7d right?
night cloak
@inland plaza ikr play some other modes
plucky solstice
Pls help
I am not able to play arena matches from my main account but, can play from other account . Pls tell me what's the issue
night cloak
@inland plaza, Maybe they will be preparing for an update.
They will try to fix this issue as soon as possible. Till then play some other modes.
It will be fixing if it ain't an issue from your side
plucky solstice
Pls help🙏 guys
plucky solstice
@night cloak no
night cloak
@plucky solstice, try repairing the game in-game while you are in your account.
night cloak
Routine repair
night cloak
@plucky solstice, you can repair the game from in-game.
But you will lose your maps, like you have download them again.
plucky solstice
@night cloak that's not problem
night cloak
Routine repair won't remove your maps
plucky solstice
Iwill download them again
@night cloak ok
I'll try it tomorrow morning sharp
Thnx@night cloak @night cloak
plucky solstice
☺
high ridge
there is a many hackerss i hate this game
storm flumeBOT
Hello, @high ridge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
high ridge
I reported the cheat players, but I saw that the Turkish players are the most people who use cheat programs
storm willow
@high ridge cheaters are everywhere. No use in targeting particular nationality.
dry trellis
His bad he specified a country, but you guys are professional you should be able to minimise the number of cheaters, the game unplayable in emulator sever
high ridge
I am very angry because I can't play a one game without hackers people
steep tide
@lime juniper their is lot of stupid things happening with mostly iOS players on frequently login in and out you know very well what’s happening and same with emulator when u login with Facebook game doesn’t even open and a message appears u know what I am talking about
And duration is 3650 days
wraith wing
Hello, I got my account hacked. I'm really pissed off because it was an account with a lot of skins and other hits. I sent a message to support via the app after creating a new account. I have provided all the evidence. Unfortunately it's been 10 days and I still don't have an answer. Thank you in advance.
steep tide
U need to answer
storm willow
@steep tide some of the staffs do use ios. There isnt any problem. And avoid tagging community team members for this issue.
polar marshBOT
@steep tide:
storm willow
@wraith wing customer support is your only hope
high ridge
So you company added a new anticheat system called tenprotect in the emulator and you can't add easyanticheat like epicgames in your game so no one can use cheats i think i'm going to delete your game and hackers are everywhere and i can't play in a single game without finding a hacker and please but a better anticheat system than tenprotect so we can have a far play and i will start to like that game more
karmic grove
Where i can download the beta version?
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @karmic grove:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
elfin canopy
@karmic grove
Download link for PUBGM Beta.
umbral dragon
Yeah dude, you guys could just team up with an actual cheater banning software, just like the anti cheats they use in PC games, I mean like you guys earn similar to their earnings, why not make it fun
It's really annoying to see cheaterss take you out while you lose ranking, time, and your mental health
Tencent staff needs to stop listening to music and get to work
night cloak
Hallo
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@grizzled agate:
night cloak
I am facing mic glitch issues nowadays
storm flumeBOT
The voice chat will be functionable again soon, @night cloak. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
gloomy dagger
How he got akm skin ?
night cloak
@storm flume
nocturne mesa
Can someone tell me how to get back my pubg account without my social media... because someone hacked my FB
Pls
storm flumeBOT
Please refer to subpoint #2.8 in #faq for further information, @nocturne mesa. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
wheat wren
Hello, I got my account block . I'm really pissed off because it was an account with a lot of skins and other hits. I sent a message to support via the app after creating a new account. I have provided all the evidence. Unfortunately it's been 10 days and I still don't have an answer. Thank you in advance. and tas my idea 5200850689
polar marshBOT
@wheat wren:
pale sleet
Full hackers!!!!!!!
sudden elbow
Hello 👋
polar marshBOT
@midnight crest:
storm willow
@sudden elbow please read #613267301243944960 do not ask ingame items
tranquil ocean
My Facebook account that linked to my PUBG account was hacked and the hacker login my account and spend my uc and lose me my rank
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @tranquil ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
frosty pebble
I did not enter the game due to server error, the match did not start, but I lost a minus 44 points, I request that it be corrected ID: 5123937418
night cloak
Ha
fathom vector
the game started and this is 2nd time !! it won't go in,, this is a new cheater no one joinning the game only him can join anyway i lost -45 points and this is 2nd time!! its not my problem that server isn't good enough !
it out me lobby after this moment
drifting jackal
Voicechat problems if you don't fix it I delete the game
storm flumeBOT
The voice chat will be functionable again soon, @drifting jackal. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
plush mantle
plush mantle
We can gat in Royal pass 14 or spin
drifting jackal
Where is the support team
unreal vigil
I have been trying to do sharpshooter achievement and in the last match, I killed 3 people with headshot without missing a shot or whatever while more than 60m away, still I didn't get any achievement
Character ID: 561154378
I have been trying to do sharpshooter achievement and in the last match, I killed 3 people with headshot without missing a shot or whatever while more than 60m away, still I didn't get any achievement
Character ID: 561154378
@unreal vigil
Do something about it @storm flume @dusky bone <@&639889499718942720>
flint wigeon
Unreal that cheaters are blocking their id and nothing is being done about it
normal fulcrum
@unreal vigil Don't ping any role or community team unnecessarily. Repeating this will lead to mute
@unreal vigil What's your tier?
@plush mantle What's the issue?
Voicechat problems if you don't fix it I delete the game
@drifting jackal Should be fixed soon. You can report any bugs in #old
storm flumeBOT
The voice chat will be functionable again soon, @normal fulcrum. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
unreal vigil
@unreal vigil What's your tier?
@normal fulcrum its platinum 3
normal fulcrum
In which mode?
Yes @drifting jay
Technically speaking, devices like ROG 2 are considered tablet
@drifting jay Why not ask Google?
polar marshBOT
@sleek sigil:
unreal vigil
In which mode?
@normal fulcrum solo asia
normal fulcrum
Interesting
Next time you try, try to get it recorded, 3 shot 3 kills moment and if it still doesn't count in the achievement, report it with the proof, ok @unreal vigil?
You can report bugs in #old
unreal vigil
Well it is kinda difficult to do it again
normal fulcrum
Whenever you try @unreal vigil. Having a proof will give them an idea that what went wrong
quaint sigil
Can i unlink my google play account from game cause now im using apple device and cant log in google play
normal fulcrum
@quaint sigil Unfortunately you can't. You can link 2nd social media such as Facebook or Twitter and use that to log in to apple device
quaint sigil
So i cant neither unlink my facebook or twitter account at all ?
normal fulcrum
Not as of now
quaint sigil
Ok thanks alot :(
fickle cedar
Hello, I would like to know if the use of GFX is allowed on PUBG Mobile?
mystic trellis
My squad just lost and now they pissed at me bc of this thing
Like wtf I shot at a moving car and this happens
polar marshBOT
@fickle cedar:
mystic trellis
Doesn’t help me at all
normal fulcrum
@mystic trellis Try not to use any unofficial plug-ins or apps in background and VPN as well
dry trellis
How to contact pubg mobile support?
storm flumeBOT
You can contact the customer service via the game settings, @dry trellis. Refer to subpoint 5.3 in #faq for further instructions.
dry trellis
Thanks Sebastian ❤️
mystic trellis
@normal fulcrum Im not using anything besides the offical pubg app
fickle cedar
Okay > @mystic trellis Try not to use any unofficial plug-ins or apps in background and VPN as well
@normal fulcrum
sage monolith
Is there a way you guys can help me unlink my account from FB?
winter swan
U cant unlink pubg account
sage monolith
fr?
polar marshBOT
@winter swan:
sage monolith
@somber solstice can i unlink FB or twitter from an account?
rustic bough
Hello, I created a support request for in-game account theft 1 week ago.
When does the answer come?
sage monolith
@short eagle can i unlink FB or twitter from an account?
night cloak
yes you can unlink
@short eagle can i unlink FB or twitter from an account?
@sage monolith go to settings. under basic (check top right) there should be unlink icon
dull helm
Hi
pure raft
dull helm
Can you help me because my pubg account
short eagle
the unlink feature temporary disabled
storm flumeBOT
Hello, @pure raft!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
sage monolith
@short eagle when would it be enable again?
sterile quiver
i keep getting randomly kicked out of the game when i enter matches in the last 3 days
short eagle
@sage monolith there is no date yet
sage monolith
:(( wack
quiet rampart
@lime juniper I just request entire community that plz improve customer service it’s very horrible only bots reply ingame and you just add dress and skins you can’t do anything of top 100 but u always do something to legit just keep listening to Spotify and mute all who raise an appeals against you worst customer service even DONT help players just add outfits and skin to make money that’s why it’s always said Chynese things are worst
viscid fjord
Server has been disconnected and leaked
I suffer a lot because of the hack
is there a solution
fathom plover
@viscid fjord same problem here
When will pubg actually listen and fix all bugs and hacks !!!
quiet rampart
No solution they will reply we cannot do anything
And really if they start to fix all this this will need money they only want to make money don’t want to spend
@lime juniper keep listening to Spotify
These guys muted my 2id
@near mirage @vestal ivy @steep tide
Plz improve your service
@lime juniper now if you have stopped listening plz help
dry trellis
Why doesn't it reply?
quiet rampart
@dry trellis bro don’t try
Nothing can be done
Only bot will reply
I have been trying to fix about 10-15 days
Leave create new account
dry trellis
they were talking they disappeared without saying anything
quiet rampart
Bro no use @storm willow u ask this guy if anyone has a doubt
I told him everything
See
This happen when you are genuine
polar marshBOT
@tawdry plinth:
quiet rampart
@tawdry plinth that’s what I’m telling DONT write a particular word
Cuz here also only bot do everything thing just like in. CS
storm flumeBOT
Please do not use any other language aside from English in this channel, @half quest. Refer to #613267301243944960 for language channels.
half quest
ابغا اخلص انجاز المساوم
storm flumeBOT
Please do not use any other language aside from English in this channel, @half quest. Refer to #613267301243944960 for language channels.
quiet rampart
@lime juniper done listening
@polar marsh plz for god sakes improve cs service
@lime juniper ask your friend @storm willow what has happened with a guy called SHAKAAL cuz u muted me so I have to come from 3rd I’d
finite fern
Hello. Someone broke into my pubg Mobile account, can I recover it? I have every way to verify ownership of my account.
quiet rampart
@finite fern I may tell u
They will tell to contact customer service or mail where only bots talk
@lime juniper these guys need to do some thing
But they will Spotify only
storm flumeBOT
Hello, @quiet rampart!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
finite fern
Sorry but how can I speak to customer service. Because I did not find a solution to my problem. I called them through the game but did not find help from them.
glossy sable
Woah, where are the guys at?
polar marshBOT
@shadow ivy:
glossy sable
Why can't I get into classic match
Me and my teammate got stuck on loading page
When will pubg actually listen and fix all bugs and hacks !!!
Please check your connection, @fathom plover. Please be aware that cheaters is not an issue that can be fixed that easily.
Please refrain from mass/spam mentioning, @quiet rampart.
I deleted a few of your screenshots to prevent cluttering the channel. Please refer to the bot message to report cheaters.
What was your issue exactly, @dry trellis? Please be aware that they would not reply instantly.
English please, @half quest.
storm flumeBOT
You can contact the customer service via the game settings, @finite fern. Refer to subpoint 5.3 in #faq for further instructions.
dry trellis
@glossy sable I can't tell my issue, I will get muted serverwide
dry trellis
No 7d
glossy sable
Was the reason specified?
dry trellis
I'm not a serious player I don't care about tier or anything, I just can't complete to 100RP if don't complete my daily missions
The reason said I teamed up with cheating players, which I don't think I did
glossy sable
There is no need to contact the in-game Customer Service for 7 days suspensions. By the time they reply the suspension is already lifted.
Play only with people you know and trust. That is all I can tell you.
Keep an eye on your teammates to spot strange behavior.
fathom plover
Lol my connection was perfect @glossy sable
dry trellis
Even if someone on my team cheated, how was I supposed to know, no one in my friend list got the time... I only play with selected few, they all are safe
fathom plover
@glossy sable as for playing with people we know. How about the enemies?? Do we know them too? Come on!
limber bloom
What is the problem with the servers me and my mate's
We can't get in the game did anyone now what is about
dry trellis
My point is if you are saying that I teamed with cheater then at least punish my cheater friend then maybe punish me too
elfin loom
Why does it take ages to join TDM in Europe
also I can't even load into the game
(by the game I mean in TDM match)
it took full 6 minutes to start a match and no one got in. Even the enemies too
dry trellis
@glossy sable you here dude? Or did you went to shoot the new season?
elfin loom
lol that is why I don't like to play with strangers
you never know who could be cheating with you xD
I prefer solo-squad if no one is active from my friends
finite fern
I tried to contact customer service, but there is no response and only the automatic response responds, which closes the call without a solution. Is there an email or other way to recover my compromised account?
dry trellis
Surprisingly I'm always the top fragger of my team 😂
elfin loom
Cool! I get the top frag if my team when they don't play like crap. When they do I always end up dying at the end
all of them: HELP ME PLEASE I AM DYING
limber bloom
Anyone to answer to.the questions here
polar marshBOT
@twin sundial:
quiet current
😡😡😡
timber mist
Yo when can I report hackers it allways seem to be shut
quiet current
I always report them, but it is useless for how long
storm flumeBOT
Hello, @timber mist @quiet current!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
short eagle
@finite fern u could try PUBGMOBILE_CS@tencentgames.com
@elfin loom it will probably be fixed in the next update
@dry trellis What do you mean by "shoot new season"? Playing with irl friends is recommended
@limber bloom can you explain you problem?
dry trellis
His name is Frank castle, as in the punisher, he would get the reference. And yeah what can I do got punished for something I didn't do or didn't know of .. I'm over it now
I'll still play, but the game could use some improvements
Game isn't perfect, not even close
polar marshBOT
@short hemlock:
flint python
Ive found some cheaters using aimbot
MAJED - 5117994510
11dramzmt11 - 521825942
RIODAH30 - 5481914347
HAZA3 - 5570237208
storm flumeBOT
Hello, @flint python!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
umbral oasis
My pubg account has been stolen by someone who unlinked my twitter account, and i tried to contact with customer service and i couldn’t find any response
covert mason
Why is my DP invisible
covert mason
But i dont know why it happend
round spear
Can't play because this keeps happening
night cloak
Erangel v2 and new map on 7th july?
storm flumeBOT
Hello, @obsidian field!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
obsidian field
Thnx
hoary pond
someone stole my pubg account and link it to his social media account and both of us now can use the same pubg account what should i do now?
spice ivy
Hello
short eagle
Hello do you need help with anything? @spice ivy
short eagle
They are being processed
mighty valve
I wanted to unlink my Facebook account and it said "unlink failed" then it disappeared, is there any way to unlink it?
When will it be available again?
odd rivet
I still have mic issue voice not working! Contacted customer service but no help
storm flumeBOT
The voice chat will be functionable again soon, @odd rivet. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
odd rivet
It is fix for almost all the players the mic issue why not for my account?
storm flumeBOT
The voice chat will be functionable again soon, @odd rivet. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
odd rivet
Please
umbral oasis
Hi, i have problem in my account, can someone help me?
night cloak
Why
For 7 days?
hoary pond
someone stole my pubg account and link it to his social media account and both of us now can use the same pubg account what should i do now?
umbral oasis
Why is there no response? Can anyone help me!!!
agile hollow
@umbral oasis if someone will actually help u i will be shocked 😂 atm server looks like it gonna explode and seems like no1 really care about it 😂
umbral oasis
@agile hollow at least i need someone to reply to me! I mean i can see them talking to people but ignoring me
short eagle
@umbral oasis what do you need help with?
umbral oasis
@short eagle my account has been stolen, and i have so many proves that i own that account.
short eagle
Contact customer service @umbral oasis
night inlet
the problem of change a country was fix in futers
polar marshBOT
@night cloak:
umbral oasis
@short eagle actually i tried so many times but there’s no response, can you lead me to someone who can talk to me?
short eagle
Try using PUBGMOBILE_CS@tencentgames.com
umbral oasis
Thank you so much@short eagle
short eagle
night inlet
the problem of change a country was fix in futers
hybrid crane
Why do I have a echo in voice chat with earphones but without earphones theres no echo?
storm flumeBOT
The voice chat will be functionable again soon, @hybrid crane. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
cerulean mirage
Do something about the hackers it's pathetic that nothing has been done about it you say you have but I have been told by a person who is in that group that I won't play with any more because of it that it's still super easy to get away with and that's beyond sad and what worse is it's less work then making a new gun skin to make it so much harder but nothing is done about it but you come out with a new skin weekly WTF
storm flumeBOT
Hello, @cerulean mirage!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Your username does not comply with our community guidelines, @cerulean mirage. Feel free to request a different server nickname in compliance with #613267301243944960, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.
arctic spear
Hacker
upbeat mantle
Can we resister again in club open
night cloak
You're welcome❤
hushed idol
sick shale
Why does that happen while entering the match (Loading screen) ?
hoary pond
someone stole my pubg account and link it to his social media account and both of us now can use the same pubg account what should i do now?
short eagle
@hushed idol state your issue
polar marshBOT
@hushed idol:
sick shale
Lost 50 points due to server issues, Is there any explanation?
The match was stuck for everyone, could not do anything
@lime juniper Is there any message from the development team about server issues...? There's something wrong
lime juniper
Right now, it is under investigation. We will hopefully find a solution soon.
sick shale
Is it possible to recover these points by contacting CS? 
lime juniper
You could try, but I would not count on it. Sorry.
sick shale
Thanks
polar marshBOT
@north flare:
ivory obsidian
i can't claim my reward
arctic stump
I've installed the beta version for the first time, I can't access shop and other items, why is that ? some explaination would be great
rotund scaffold
desert marten
@lime juniper I have reported two players and said that they have been banned and it has not been done already and they continue to play until now, why
mighty plover
i just spend 60 uc accidentally in gun craft and got pains, can i get back Uc and take away paints ?
trail sundial
السلام عليكم قدرت ادخل حساب صديقي بواسطة الايميل الخاص بي مع العلم ان حسابه مربوط بايميله هل هذا عطل من اللعبه ؟ حساباتنا لا تخترق
storm flumeBOT
Please do not use any other language aside from English in this channel, @trail sundial. Refer to #613267301243944960 for language channels.
trail sundial
Hey , i can open account my friend by my email but he connect the account by his email .. how !!! Is that bug in game?
elfin canopy
No, try recovering your linked email.
Your account is your responsibility, we cannot do much about it.
If you're unable to recover your linked email then contact customer service.
trail sundial
I dont have any problem but i can use account my friend without his email or password 😑
Bug in game
night cloak
You should used your own mail instead of your friend's e-mail
fervent aspen
@lime juniper hi, may I know how can I unlink my fb account ?
Cause I have some issue with my FB account
night cloak
Unlinking feature is disabled atm @fervent aspen, avoid tagging her.
fervent aspen
Ouh okay
night cloak
What i have to do pleas help
peak siren
Hello i have big feedback issue
night cloak
Pleas somebody help me what o have to do
@night cloak please contact support PUBGMOBILE_CS@tencentgames.com
polar marshBOT
@peak siren:
urban nacelle
Hi, in the last month I have been having a problem with something
storm flumeBOT
Please refer to subpoint #4.11 in #faq for further information, @urban nacelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring zephyr
@weak pumice English please.
weak pumice
I am a Turk Turkey Authorities Discord I am writing you from weak to very Add Help English translations
spring zephyr
@weak pumice You can join the PUBGM Turkey discord server to get assistance in that language, link in the #613267301243944960.
night cloak
Follow that bot message@urban nacelle
spring zephyr
@weak pumice , What's your issue?
weak pumice
Everyone Complainant I am here for this I came to say this
iron basin
Mic issue fixed?
storm flumeBOT
The voice chat will be functionable again soon, @iron basin. We apologize for any inconvenience these recent issues may have caused you. Thank you for your patience.
weak pumice
@iron basin @iron basin yea
@spring zephyr My problem is that they are irrelevant Maybe they might be interested in your impact
spring zephyr
@weak pumice You may contact an admin in that server.
polar marshBOT
@upper charm:
dusk swallow
A hacker has logged into my pubg account and linked it to his game center. How can I unlink my pubg account from hos game center?
slender bay
We want to solve the cheating matter I've increased by the cheats in TOP100
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @dusk swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @slender bay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
slender bay
For someone the server has stopped Middle East
spring zephyr
@slender bay Report them, read @storm flume 's message.
quiet field
Is there any one agent of pubg mobile coz I need someone to talk to about my account
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @quiet field. Remember to read through #faq before asking questions in the support channels.
quiet field
Ok what should I do
viral cypress
My pubg account is hacked by someone and he is using it now. Please help me
spring zephyr
@viral cypress You don't have access to your account?
candid ore
Hi
slender bay
No use to report
viral cypress
@spring zephyr no
quiet field
polar marshBOT
@quiet field:
storm flumeBOT
Please refer to subpoint 2.5 in #faq for further information, @viral cypress. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
viral cypress
@spring zephyr i have connected my account to Facebook..he somehow got my id and password and connected his another account and blocked mine fb
nocturne hollow
Hello
floral moon
@night cloak this issue fixed after 0.19.0
haughty cypress
is it fine if i played pubg on emu using a controller? 
spring zephyr
@slender bay Stop spamming please.
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @haughty cypress. Revert this at any time by reacting twice to :regional_indicator_e: in #613267301243944960.
spring zephyr
@haughty cypress Ask in #emulator-support.
haughty cypress
candid ore
lD: 5236563558
spring zephyr
@candid ore What's the issue?
viral cypress
@storm flume i didn't get my answer there . please help me out
spring zephyr
@viral cypress You can't access your PUBGM account?
viral cypress
@spring zephyr no
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @viral cypress. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
slender bay
@candid ore تردين اظافه لو دجاج 
storm flumeBOT
Please do not use any other language aside from English in this channel, @slender bay. Refer to #613267301243944960 for language channels.
viral cypress
@night cloak i have contacted them..but they say to contact facebook..as it was connected to Facebook and my fb account is disabled by the hacker
spring zephyr
@viral cypress Contact your social media customer service and recover your social media account first.
viral cypress
@spring zephyr i also contacted them. No results from them also
candid ore
@candid ore تردين اظافه لو دجاج
@slender bay لا وقفو حسابي
storm flumeBOT
Please do not use any other language aside from English in this channel, @candid ore. Refer to #613267301243944960 for language channels.
spring zephyr
@viral cypress You will have to recover your socail media account first.
candid ore
My account was suspended without reason؟؟
polar marshBOT
@candid ore:
viral cypress
@spring zephyr i can't man.i have tried my best yet. Tell me if any other way is available
spring zephyr
@viral cypress You will need to recover your social media account first, refer to #faq 2.8
hardy kindle
Which date will season 14 come
Please tell me
Hey pubg which date will season 14 come please tell me
Ok how much uc for season royale pass please tell me I am new to put the royale pass so please
spring zephyr
@hardy kindle Season 13 will end on 12july. So, season 14 should start after 1-2 days from the season end.
@slender bay Move to a discussion channel if you don't need any support.
slender bay
Stop cheating /sharp shotr
storm flumeBOT
Hello, @slender bay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@slender bay:
quiet rampart
@lime juniper if u stopped listening to Spotify then help me
I can’t use a specific word cuz your server mutes legit player
U see ask cs care
spring zephyr
@quiet rampart Please avoid tagging her.
What's the issue?
slender bay
@spring zephyr you admin
digital heron
<@&639889499718942720> <@&481161015728406538> Please Take action against streamer who are promoting cheats of pubg !! One guy streaming currently he have above 3k watching ! please take action ! its my request to admin, mods
spring zephyr
@quiet rampart You got banned?
sand path
@digital heron link in dm's pls
spring zephyr
@slender bay No.
slender bay
@thanks AdiTya#0001
real field
is gameloop a virus?
digital heron
@sand path bro I send u link in dm
spring zephyr
@real field No.
real field
epic
digital heron
please report 🙂 So No One Can Support Cheating @sand path
lime juniper
Done, @digital heron.
spring marlin
I have automatic clicker which can click more than 10 click in 1 second is it legal to use it ???
stiff ginkgo
No
spring marlin
Who r u i need admin answer
sand path
@spring marlin we don't recommend using such tools. the system might detect as unusual fire rate.
spring marlin
Ok thank you
sterile frigate
Hi
spring marlin
I will use it then with low fire rate cuz its not illegal you just dont recommend
lofty solstice
Any way to unlink Email?
spring zephyr
@lofty solstice No, the unlinking feature is currently disabled.
@spring marlin You might get banned for that, we don't recommend it.
So, it's better if you don't use it.
sand path
Please Take action against streamer who are promoting cheats of pubg !! One guy streaming currently he have above 3k watching ! please take action ! its my request to admin, mods
Error strikes :) his ingame account has been banned as well!
https://cdn.discordapp.com/attachments/726324277111947284/726325896126005298/unknown.png
5788483364
fathom plover
I linked my twitter to my pubg some months but now when I try to login to my pubg with the same twitter account, it creates a new pubg account and my old account still shows my twitter linked.
storm flumeBOT
You can contact the customer service via the game settings, @fathom plover. Refer to subpoint 5.3 in #faq for further instructions.
fathom plover
@sand path also can I dm you link of a website selling hacks and their group??
sand path
Websites should be sent over to the customer service ingame. @fathom plover
fathom plover
Okay
spark ingot
Please Tell Me When TDM Watchmaking Bug Fix ?? It Takes Lot Of Time ?
sand path
Please Tell Me When TDM Watchmaking Bug Fix ?? It Takes Lot Of Time ?
@spark ingot
Soon
spark ingot
@sand path Okk Thank U For Response
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
polar marshBOT
@frosty plume:
urban charm
<@&481161015728406538> it doesn’t let me buy things from the bargains and it doesn’t let me bargain, I put proof in #old
sand path
You device region and ID @urban charm
night cloak
Im so pissed off at you guys
night cloak
For once i would love to lose to someone who isnt cheating
sand path
Region. Device?@urban charm
night cloak
But reporting is pointless because you guys do nothing
urban charm
California
sand path
Thank you
urban charm
thx
1 day left to buy it ):
@sand path it happened for the last bargain event too
But I didn’t like the clothes so I didn’t report it
sand path
Alright. let me know if you know some others
sand path
Need more samples to complain
night cloak
Im done
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
And that worthless bot makes me so angry
spring void
You can not, @fervent aspen .
And do not mention moderator role unless it is an emergency.
fervent aspen
Yes I know but my account has been hacked I want to unlink it
forest laurel
Hackers 😡😡😡
storm flumeBOT
Hello, @forest laurel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
sand path
@urban charm you here?
urban charm
yes
sand path
Please try one thing. Switch to asia server. Close the game while it is in asia server. reboot device and open game. Then check bargain while in the Asia server @urban charm
sand path
Ok :(
urban charm
@sand path ohhh I switched to iPad and it works
minor marsh
Can anybody help me, I am not getting gallery icon near clan on my game lobby. IDK how it has been disabled. Please help
urban charm
pubg needs to update the phones version
little musk
Please band all the hacks i can’t play
polar marshBOT
@night cloak: