#questions

1 messages · Page 857 of 1

autumn ivy
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That was just a example

hushed marten
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@autumn ivy okay thanks going bhai you are best helper big faan from india

crude escarp
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My problem?

glossy sable
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What is your issue, @crude escarp?

autumn ivy
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@hushed marten Big fan bratha

crude escarp
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@glossy sable lost uc

hushed marten
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@autumn ivy 👍 🥰 🥰 🥰

glossy sable
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Only from spins, @shy mist.

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Can you elaborate, @crude escarp?

storm flumeBOT
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You can contact the customer service via the game settings, @nova bronze. Refer to subpoint 5.3 in #faq for further instructions.

autumn ivy
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Is spamming free uc is the world chat and advertising fake websites against the ToS?

glossy sable
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Yes.

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Report them to the in-game Customer Service.

autumn ivy
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You guys should do something to get them banned like I always see people spamming in world chat

glossy sable
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Report them to the in-game Customer Service.

autumn ivy
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Okay. Ty

shy mist
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@glossy sable When paints are available y not MATERIALS.?We ain't asking it for BP or silver frags but for UC..Not all of us are rich kids or streamers to spend tons

glossy sable
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You are welcome.

autumn ivy
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Also is gifting clothes system ever gonna release?

glossy sable
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That is just how it works, @shy mist. You can ask that in #old.

Same channel, @autumn ivy.

shy mist
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@glossy sable alright man ..Thnx

autumn ivy
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Huh?

glossy sable
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You're welcome, @shy mist.

Send that in #old, @autumn ivy, although I think it is very unlikely.

autumn ivy
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Hm okay.

shy mist
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@autumn ivy Never expect CSGO features in PUBGM.. Remember they never give anything for free...

velvet bronze
glossy sable
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They do, actually.

velvet bronze
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Can I unlink this? If yes tell me how

glossy sable
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No, @velvet bronze.

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You can not unlink the email.

velvet bronze
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@glossy sable in future?

glossy sable
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Not likely. You can contact the in-game Customer Service.

hushed marten
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@autumn ivy bro help

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😥 😥

velvet bronze
autumn ivy
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@hushed marten Yes?

glossy sable
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I just remembered the reason why not, @autumn ivy: it is to prevent scams. ;)

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Yes, @hushed marten?

velvet bronze
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I do but there is no option....I linked phone/email wala option bro

shy mist
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@glossy sable Which's available for free bruh? Exclude regular RP rewards ...

autumn ivy
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@glossy sable Ohhhhhh that makes sensee

velvet bronze
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Mera acc scammed hone wala h yr plz helpp

glossy sable
#

Yup.

crisp garden
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@shy mist the events

autumn ivy
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But what if you could undo a trade within 14 days?

hushed marten
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Loxpop help bro

glossy sable
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What do you mean, @velvet bronze.

autumn ivy
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@hushed marten Yes bro?

glossy sable
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Even worse, @autumn ivy.

autumn ivy
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Ooof

glossy sable
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But you can edit that in your message in #old.

hushed marten
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@autumn ivy go my screen shot explain 4,5 one

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I'm confuse😭 😭

glossy sable
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What are the names of your social media accounts, @hushed marten?

autumn ivy
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Okay ty

glossy sable
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(4.)

shy mist
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@crisp garden Most events have temporary utilities mate .The only permanent I got was MISSION IMPOSSIBLE ENTIRE SET..Back in SEASON-2..Since then never saw anything permanent for free eh?

glossy sable
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5 is the ID of your new game account.

hushed marten
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@glossy sable which one fb

crisp garden
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You missed the gun skins mate

glossy sable
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Oh Mission Impossible, I had that too. :3

velvet bronze
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@glossy sable I link my phone number/mail by this third new option that comed in new pung update but there is no link or option to unlink it.the info of this login is traced by someone..now he can open my ACC but can't change its I'd pwd

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But if he applied hacks my acc will be banned

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😖

shy mist
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@crisp garden priorly which season or event..I don't remember sorry !

glossy sable
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You can not unlink it, only change the password, @velvet bronze. Do you want to do that?

autumn ivy
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@hushed marten
4 is what is the name of the accounts unlinked

@glossy sable you explain the 5th one please 🥺🥺

hushed marten
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Loxpop bhai help yrr

velvet bronze
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Yes I want to change pwd

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Plz tell me how

crisp garden
glossy sable
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Yes, that.

autumn ivy
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@hushed marten 4 is like what are the usernames of the accounts unlinked like my username is LOXYOP

velvet bronze
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@glossy sable I wanna change pwd plz tell me how🙏

hushed marten
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What is mean by username two social media account

autumn ivy
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Franck will tell you the 5th one

glossy sable
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Enter your phone number and a wrong password, @velvet bronze. You will get a "forgot password" option and you can reset it. 😉

autumn ivy
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@hushed marten Like the name of your Facebook accohnt

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And the other one that was unlinked

glossy sable
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The name you have on that social media, @hushed marten.

velvet bronze
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I done it with mail not by pwd

marble thicket
#

Any news regarding PMCO fall split?

hushed marten
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Okay

velvet bronze
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Not by phone number sry

hushed marten
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5th one bro

glossy sable
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Same with email, @velvet bronze.

autumn ivy
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@glossy sable ^^ please explain the 5th one because idk and I don't wanna give false information 🥺🥺🥺🥺

hushed marten
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Which one give playgame new id ya fb

glossy sable
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You said phone number/email so I just picked the first one.

velvet bronze
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And there is no option @glossy sable to reset it....if I applied Wrong pwd..then it will send a verification code to login

hushed marten
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Loxpop

glossy sable
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5 is the ID of your new game account, @hushed marten, I already told you.

velvet bronze
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@glossy sable no option bro😭😭

autumn ivy
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@hushed marten If they were both unlinked then give both

hushed marten
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@glossy sable thanks bhai i will try big faan you all are great helper

autumn ivy
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Good luck, Hope I helped.

glossy sable
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You are welcome, @hushed marten. Good luck.

velvet bronze
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@glossy sable bro I got that option

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Thanku so much brooo

glossy sable
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You are welcome, @velvet bronze!

hushed marten
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Yes bro

velvet bronze
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@glossy sable bro verification code nhi aara h

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Pwd change krne ke liye

autumn ivy
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English only,@velvet bronze

glossy sable
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English.

velvet bronze
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@glossy sable can't get verification code while changing the mail id

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I followed ur steps but didn't get any

glossy sable
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Please be sure the email entered is correct.

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It might take up to a few hours until you receive it.

hushed marten
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@glossy sable bro I have rply

autumn ivy
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When Erangel 2.0 comes will it be just like playing classic like if you die you loose kd etc or will it be a mode?

glossy sable
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Erangel 2.0 is a map remaster.

autumn ivy
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So classic?

honest sedge
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I cannot prone while in jump

glossy sable
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Yes, it is going to replace the Erangel you know.

hushed marten
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But when they saying give two linked account username then i have give fb SujalSingh and playgame Rahul Singh it will work naa

glossy sable
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Yes.

autumn ivy
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Ohhh I heard vehicles have windshields now so are they breakable?

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@hushed marten As long as it's right, Yes.

hushed marten
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And not give that Google account username naa that is not connected with pubg naa game play is connected naa

glossy sable
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What do you mean by "naa"? Please speak English only.

hushed marten
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@glossy sable ok sorry I'm get very fast typing that's why mistake

glossy sable
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Not yet, @autumn ivy, but yes.

hushed marten
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See it's rights

autumn ivy
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Looks fine to me.

glossy sable
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It's alright, @hushed marten. It is Play Games, not gameplay.

autumn ivy
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Not yet, @autumn ivy, but yes.
@glossy sable
Okay, Thanks.
I'm so excited for Erangel 2.0 😄

hushed marten
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Yaa I have wrote game play 😅 😅

glossy sable
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Have you tried the beta version, @autumn ivy?

autumn ivy
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No I cba to download it

hushed marten
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@glossy sable bro it will help to recovery my account

glossy sable
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cba?

autumn ivy
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Can't be asked

glossy sable
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I am not sure to understand.

hushed marten
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@autumn ivy loxpop bro please tell bruh something

autumn ivy
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Assed*

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@hushed marten How can I help you?

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@glossy sable In simple words I can't be bothered to download it since downloading beta takes a long time and I don't have that much patience xD

glossy sable
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Oh, I see.

hushed marten
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See my screen shot my answer are right yaa something wrong

glossy sable
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You can have a sneak peek at the Erangel 2.0 buildings there. ;)

autumn ivy
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@hushed marten Other then "Gameplay" everything else seems just fine.

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You can correct yourself in another message.

glossy sable
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Just say "I meant Play Games, not Gameplay".

autumn ivy
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Ima ping you in #pubg-mobile franck don't wanna clutter the chat :)

glossy sable
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Sure.

hushed marten
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Okay now i will wait for there rply

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🥺 🥺

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Thanks Bhai log long live pubg 💪

autumn ivy
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Yes. Refer to #faq 5.4

urban hazel
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كيف اريد ارشال مقطع عن هكر لشركة

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حدا يعطيني اسم مسؤول او شي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @urban hazel. Refer to #613267301243944960 for language channels.

glossy sable
#

English only here, @urban hazel.

velvet bronze
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Can't getting this type of mail

glossy sable
#

Do not share that information publicly, @velvet bronze.

night cloak
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Is this mean that i have to wait or cs already fixed my issue?

velvet bronze
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@glossy sable that msg has only a expired verification code

glossy sable
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It means you have to wait for the procedure to finish, @night cloak.

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Alright, @velvet bronze.

velvet bronze
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@glossy sable I'm not getting the code but my friends have code instantly

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Mail is 100% correct

urban hazel
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Possible an official Arab Bebji server

glossy sable
sick hazel
autumn ivy
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@sick hazel Do you know what caused the issue in the first place?

urban hazel
#

Where can an employee or official speak to me here?

storm flumeBOT
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You can contact the customer service via the game settings, @urban hazel. Refer to subpoint 5.3 in #faq for further instructions.

glossy sable
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Did Nero or hope take your information, @sick hazel?

sick hazel
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@glossy sable yes

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@autumn ivy no.. Please tell me

glossy sable
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You have to be patient then, your issue is being looked into.

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I can not see clearly on the screenshot, what version are you on?

urban hazel
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I speak all languages

sick hazel
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@glossy sable But only 3 weeks left for season end and my rank push are pending and RP mison also.

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@glossy sable weit i send another one

urban hazel
#

The best server for the English more than the Arab

glossy sable
#

You have to speak English only here, @urban hazel. How may I help you?

sick hazel
urban hazel
#

I am having trouble disconnecting my Facebook account. I am being asked to confirm an identity and cannot access it

sick hazel
#

And By I am leave this server now because You dont have solution about My issue, by by by..

autumn ivy
#

@sick hazel Your issue is being looked into.

urban hazel
#

Can you solve my problem

crisp garden
#

Bye

autumn ivy
#

Oh he left rip

floral moon
#

@autumn ivy you are official supporter ??

quartz fox
#

My account backed

autumn ivy
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Not Official.

quartz fox
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My account hacked plz help us

polar marshBOT
#

@quartz fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn ivy
#

Read pubgm_this @quartz fox

urban hazel
#

can you help me

autumn ivy
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How can I help you?@urban hazel

urban hazel
#

I am having trouble disconnecting my Facebook account. I am being asked to confirm an identity and cannot access it

autumn ivy
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Disconnecting as in like unlink?

urban hazel
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The problem is that I have enclosed the name of the surname and it cannot be confirmed via identity. What is the solution?

#

Should I send you pictures to see?

autumn ivy
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Please wait a staff member will be with you shortly.

spring zephyr
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@urban hazel Yes, send a picture.

urban hazel
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Again my friend

indigo summit
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Hello one of pubg account has got hacked

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And the person has removed Facebook

spring zephyr
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@indigo summit You don't have access to your account?

indigo summit
#

Yess

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @indigo summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

indigo summit
#

My pubg account is hacked and I don't have acess to it plz help

spring zephyr
#

Read #faq 2.8 please.

autumn ivy
#

@indigo summit Refer to #faq subpoint 2.8

lucid summit
#

hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lucid summit. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@dapper fiber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lucid summit
#

how i want to unlonk the new e-mail add

spring zephyr
#

@urban hazel You can't link 3 accounts at once, looks like a visual glitch.
Repair your game and see if it gets fixed.

urban hazel
#

My account is linked to 3 links and three links are present, but there is a link to Facebook that you cannot enter from because of confirmation of the identity of the solution

spring zephyr
#

@lucid summit Unfortunately, you can't at this moment.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @indigo summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lucid summit
#

my acount was stole

indigo summit
#

They have removed Facebook link

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @lucid summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

indigo summit
#

Now my Facebook start a new account

velvet bronze
#

I can't get verification code...on my mail why I can't receive any solution??

urban hazel
#

If I press a fix it will delete the game's sensitivity and settings?

indigo summit
#

They can we talk in vc plz

#

@spring zephyr plz reply

spring zephyr
#

@indigo summit Contact your social media customer service and try recovering your account.
Refer to #faq 2.8

indigo summit
#

@spring zephyr they removed Facebook

spring zephyr
#

@urban hazel No, if it's saved in your cloud.

indigo summit
#

Now if i start Facebook iy start a fresh account

velvet bronze
#

I can't get verification code...on my mail why I can't receive any solution??

indigo summit
#

I want my account back @ItzAdiTya

urban hazel
#

Thank you my friend

indigo summit
#

@spring zephyr

spring zephyr
#

@indigo summit Contact your social media customer service and try recovering your account.

indigo summit
#

I have my Facebook

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Now

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But they de-linked it by pubg feature of removing the Facebook link

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@spring zephyr

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Helpbroo

storm flumeBOT
#

You can contact the customer service via the game settings, @indigo summit. Refer to subpoint 5.3 in #faq for further instructions.

lucid summit
#

i want to unlink the gmail

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @lucid summit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

random field
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @random field. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@random field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet pewter
#

My account was suspended by mistake, please I need it I have to finish the pass 😭😭. R4xVladiii ID: 524539

#

Help!!!

polar marshBOT
#

@fleet pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bronze scroll
#

@sharp onyx yes I am on iPad mini 2, do you know how to fix this problem?

graceful swallow
#

Hello dear Pubg Mobile developers, it happened to me bad news, there’s an attacker on my account right now, so how he hacked my VK page And Icloud please untie the bindings and make the end of the session for all players on the account. My nick obsGANZGK My id: 5269280009 I can send all the necessary evidence. I attached a check about buying uc on midasbuy. I also have videos on the channel how I play on this account -Please respond as soon as possible because it is possible that the cracker will play on your account with third-party programs.

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet mural
#

I have a strong and new clan, I want to sign up for tournament training with him

night cloak
#

When will July redeem codes be published?

spring zephyr
#

@velvet mural You can signup for an unofficial tournament from the #tournaments channel and if you want to take part in an official tournament then you can get the latest info from the #601435356704800778 channel.

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @graceful swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@night cloak You can't get redeem codes like that.

night cloak
#

@spring zephyr Why is the that

velvet bronze
#

I can't get verification code...on my mail why I can't receive any solution?? Plz help

spring zephyr
#

@night cloak Redeem codes comes from purchases or PUBGM livestreams.
You can't get it like that.

velvet bronze
#

I can't receive this verification code on my gmail

spring zephyr
#

@velvet bronze Make sure that you are using a correct e-mail.

night cloak
#

@spring zephyr Thanks I have one more question

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@spring zephyr I had an account and it was stolen but I made a deposit, if I give my credit card information, can we save it?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@floral moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ember locust
#

When will be the next PM Official Tournament announced?

static ridge
#

Hey pls someone respond

#

There is a telegram group and he has channel on YouTube and he creates free hacks and Vip hacks how do I report him his channel is 10k member with 8k of his members using his hacks pls respond

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @static ridge:

:white_small_square: http://bit.ly/37Lgfbm

static ridge
#

How can I get the channel link??

night cloak
#

@spring zephyr I am Turk, but they do not help me with Turk discord. What can I do?

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
static ridge
#

How do I get the channel link pls

spring zephyr
#

@static ridge You mean server link?

storm flumeBOT
spring zephyr
static ridge
#

No a channel

#

For pubg hacks

#

I wanna report it

spring zephyr
#

@static ridge Oh, go to his/her channel's main page in a browser and copy the link

static ridge
#

Ok

lofty parrot
#

what web site to report?

static ridge
#

The channel isnot really known but his telegram group is 10k members

#

So I cant find his channel

spring zephyr
#

@lofty parrot Report which thing?

lofty parrot
#

cheaters

static ridge
lofty parrot
#

and web site?

spring zephyr
lofty parrot
#

i forgot

static ridge
#

No webd

lofty parrot
#

Ok

#

Gratz

static ridge
#

@spring zephyr

lofty parrot
#

where is more fast?

#

report here or in website?

static ridge
#

Do u have telegram?

#

So that I send u the group link

spring zephyr
#

@static ridge Report him/her to telegram then.
It it's YT then use the form

lofty parrot
#

Becouse many people stop playing.

spring zephyr
#

@lofty parrot You can report anywhere.

polar marshBOT
#

@long lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty parrot
#

Ohh ok, gratz for atention.

static ridge
#

I reported to telegram

#

I still can't find the channel link

#

I can get his videos links

#

But not channel

cunning tusk
#

Need help!

spring zephyr
#

@static ridge Open the video and redirect to channel.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cunning tusk. Remember to read through #faq before asking questions in the support channels.

cunning tusk
#

Any one linked email with my pubg id only I want to unlink my id

dusty rover
#

We want to unlink social media account

spice ivy
#

I have 4 videos huuck

crisp garden
#

U cant

spice ivy
#

Is there an alternative solution before opening the list of reports?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @dusty rover @cunning tusk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
spice ivy
#

I reported a lot from this site and nothing happened

inland wave
#

hi

autumn ivy
#

@inland wave Hello! Do you require assistance?

#

It takes some time. La Casa

inland wave
#

I want to speak to one of Bebji's clients

storm flumeBOT
#

You can contact the customer service via the game settings, @inland wave. Refer to subpoint 5.3 in #faq for further instructions.

languid rivet
#

Who does hide and seek

#

???

spring zephyr
#

@languid rivet What?

languid rivet
#

I am Turkish and I can't talk english as well as you

autumn ivy
#

Okay, But what do you mean by "who does hide and seek"?

inland wave
#

Bliss, I only need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @inland wave. Remember to read through #faq before asking questions in the support channels.

craggy sparrow
#

hello

autumn ivy
#

@craggy sparrow Hello! Do you require assistance?

craggy sparrow
#

yes please

#

Private ?

autumn ivy
#

Okay, How can I help you?

#

What's the matter?

polar marshBOT
#

@craggy sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn ivy
#

@storm willow do something

polar marshBOT
#

@mild shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow
#

@autumn ivy what?

autumn ivy
#

He keeps using "b.a.n"

#

And I can't help him because of it

quiet iron
#

Any idea when the kar98 kulkulkan fury will release ?? Anyone ??

storm willow
#

@autumn ivy he is answered accordingly no worries

pure parcel
#

Hey how can i get the BETA on ios ?

autumn ivy
#

Oh okay.

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @pure parcel:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

storm willow
#

@quiet iron no information that.. keep checking #news or ingame

quiet iron
#

One more thing that Andy mythic dress emote is a hoax from pubg right ?? No one got it .. I kept asking here no one replied

vagrant onyx
#

@quiet iron its just for show
the Andy mythic outfit does not come with special emotes
you have to buy them separate

thin dawn
#

Lost account

dusky violet
#

Where i can send a video for a hacker?

spring zephyr
#

@thin dawn How did you lost it?

storm flumeBOT
#

Hello, @dusky violet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

thin dawn
#

unlink social media

balmy geyser
#

How can I unlink my account

storm flumeBOT
#

You can contact the customer service via the game settings, @thin dawn. Refer to subpoint 5.3 in #faq for further instructions.

#

Please refer to subpoint 2.5 in #faq for further information, @balmy geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

thin dawn
#

Not responce In customer Service 😩

cedar plume
#

#questions ‏the system has detecte my account form buying inside the game what should I do to move the block?

balmy geyser
#

I know that, but the Unlink button is still not visible to me

spring zephyr
#

@cedar plume You got banned?

cedar plume
#

No

spring zephyr
#

@balmy geyser It's disabled

#

@cedar plume Then what's the issue?
Can you explain in detail please.

thin dawn
#

I Have Korean Version I Want To Change My Social Media account Then I do unlink my account Now dont access to login

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

spring zephyr
#

@thin dawn ^

thin dawn
#

Korean version problem how to solve

#

please give me any idea

#

😫😩

spring zephyr
#

@thin dawn Contact customer service in-game.

balmy geyser
#

@spring zephyr Will you remain canceled?

cedar plume
#

We would like to inform you that the system has detected some abnormal recharges

#

I got this message

thin dawn
#

but There Not responce Any one

spring zephyr
#

@balmy geyser What?

#

@cedar plume Your UC got deducted?

thin dawn
#

in korean Version

cedar plume
#

Yes

spring zephyr
#

@thin dawn Wait for there response

#

@cedar plume From where did you bought it?

balmy geyser
#

@spring zephyr Unlink button will remain canceled?

spring zephyr
#

@balmy geyser No info about that, it may come back in future.

thin dawn
cedar plume
#

@spring zephyr from website

spring zephyr
#

@cedar plume Purchasing UC from non official sources will lead you to a UC deduction.

cedar plume
#

@spring zephyr so what should I do?

storm flumeBOT
#

You can contact the customer service via the game settings, @cedar plume. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@cedar plume All the UC you have bought from the website will get deducted. If you have already spent some UC, it will deduct from your future purchases.

cedar plume
#

@night cloak how can I move the block from my UC now?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@cedar plume You cannot make any change. All future purchases will be deducted until the UC amount purchased illegally is covered.

cedar plume
#

@night cloak how can I know how much?

night cloak
#

@cedar plume You already know how much UC you have purchased from that Website.

cedar plume
#

@night cloak 3M

night cloak
#

Then, 3M UC will be deducted.

cedar plume
#

@night cloak I didn’t use it

#

It is still in the account

night cloak
#

If you didn't use it, dw, those will be deducted in coming days.

cedar plume
#

Now I wait 3 weeks 🤕

#

@night cloak

night cloak
#

Dont worry, @cedar plume. You're UC will be deducted soon.

#

Feel free to contact the customer service if it doesn't let you purchase again.

vagrant onyx
#

@cedar plume your uc will be detected later time
After you make purchase with uc
after that uc will be detected later time
you will get in game message mail about it

polar marshBOT
#

@chilly stirrup:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar plume
#

If I buy uc I got this message

#

I restart nothing comes

night cloak
#

Please contact the customer service if it has been 3 weeks.

cedar plume
azure rock
#

Heackd e-mail link

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @azure rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@cedar plume You can purchase with Credit card or Razer Gold.

cedar plume
#

@night cloak this a credit card

dusky violet
#

@cedar plume Put your credit card on paypal and purchas razer gold coins by paypal then purchase the UC from the pubg website by razer gold

wintry robin
#

Umm

#

I log in using an email but there sonar an option for me anymore

spring zephyr
#

@wintry robin What?

arctic stump
#

Why don't my shots register when I shoot someone out of the vehicle , with my vehicle chasing them,n when they stop ,I have to shoot an entire clip, like they never took any damage

bold siren
#

Could be an internet issue.

arctic stump
#

Nope, I get 20-30 ping

spring zephyr
#

@arctic stump Report it in #old with a video proof.

arctic stump
#

I had an awm today, n I shot a guy who was being chased by my team, I am 100 percent confident, I hit a headshot, but he didn't get knocked, when I took a body shot next knowing this will definitely knock him, he didn't get knocked even them, I had to fire a third shot

vagrant onyx
#

@arctic stump awm not always 1 shoot kill

bold siren
#

Well, it happens sometimes, the enemy could be having full health with level 3 armors.

arctic stump
#

@vagrant onyx I am sure, a 100% I hit a headshot, didn't get a hitmarker

vagrant onyx
#

@arctic stump sometime they shoot me with awm while i am playing solo classic ( i don’t die but my health should be very low ) 2nd shoot should do your thing

arctic stump
#

@vagrant onyx my issue was shooting someone who is in a vehicle with myself in a different vehicle behind him

lilac citrus
spring zephyr
#

@lilac citrus It's not available for the European region.

lilac citrus
#

but i am from india

spring zephyr
#

@lilac citrus But your account is European, probably you chose Europe as your region when you made your account.

bold siren
#

If you think it’s an issue, please report it in #old with video evidence, @arctic stump.

vagrant onyx
#

@lilac citrus what @spring zephyr is true
If you asking a way to change it ( you cant change that ) 👍🏼

lilac citrus
#

yes i think i started playing in europe server when the game is launched.thanks @spring zephyr

thorn vale
#

I want to register my team in custom matches

naive mirage
#

Can anyone tell me how to buy uc in pubg mobile KR version?

spring zephyr
#

@naive mirage Buy it in-game.

#

@thorn vale You mean tournaments?

thorn vale
#

Yess

naive mirage
#

@spring zephyr how ?

spring zephyr
#

@thorn vale You can signup for an unofficial tournament from the #tournaments channel and if you want to take part in an official tournament then you can get the latest info from the #601435356704800778 channel.

thorn vale
#

Ok i will join unofficial

spring zephyr
#

@naive mirage Click on the plus icon that's located where you can see your UC amount.

rugged lichen
#

Does anyone want to play pubgm

indigo verge
#

Stop cheaters in the game, please 😡

storm flumeBOT
#

Use #activities to find other PUBG MOBILE players, @rugged lichen.

#

Hello, @indigo verge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

west heron
spring zephyr
#

@west heron It's not available for the European region.

west heron
#

@spring zephyr There is no solution ?

spring zephyr
#

@west heron No, you can't do anything about it.

west heron
#

oh . Some events do not appear to me because of the European region

night cloak
#

i dont hava Change country / region help me
@west heron your flag?

spring zephyr
#

You shouldn't change your region to get regional events.

night cloak
#

Aditya you from pubg team?

west heron
#

@night cloak no the country

spring zephyr
#

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

#

@night cloak ^

river comet
#

game’s legit unplayable because of the amount of hackers man

storm flumeBOT
#

Hello, @river comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

west heron
#

You shouldn't change your region to get regional events.
@spring zephyr I mean, I am in Asia and my country events do not appear because I chose the European region

night cloak
#

I am getting this error after I repaired my game plz help I am not able to log in

mystic ember
#

Is @polar sierra team gonna do something about hackers every single match of Europe server ACE lobby have hackers and that’s happening from last 15 days

storm flumeBOT
#

Hello, @mystic ember!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

flat cargo
#

@polar marsh are you able to unlink an e-mail within the pubg Mobile app itself if the email has been compromised?

Currently I have an account where I have access through social media, however the linked email has been compromised and there’s dual activity going on in that account.

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @flat cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

desert marten
#

Is @polar sierra team gonna do something about hackers every single match of Europe server ACE lobby have hackers and that’s happening from last 15 days
@mystic ember

I don't think the security team is doing well to eliminate cheaters.

#

@mystic ember

In the past, they used to open the reporting channel every day. In order to gain followers. After they gathered a large number of followers. They became defeated, only opening the channel once a week. They don't care about cheaters anyway. They are only interested in the channel’s interest

spring zephyr
#

Report them in-game.

mystic ember
#

Scary thing is that now they using magic bullet in 1 bullet any vehicle destroyed so thinking to stop playing till they do something

winged chasm
#

I want to report a player <@&481161015728406538>

desert marten
#

Report them in-game.
@spring zephyr hhhhhh

You know that protecting the game is very weak, the report inside the game is a waste of time. Please speak real to us, we are not fools

spring zephyr
#

@winged chasm Please don't tag the moderator role.

storm flumeBOT
#

Hello, @winged chasm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@desert marten Report them in-game, #cheater-reports is an unofficial way to report cheaters.
It's just the discord staff doing extra work to keep the game clean.
We don't get paid for it.

desert marten
#

Scary thing is that now they using magic bullet in 1 bullet any vehicle destroyed so thinking to stop playing till they do something
@mystic ember

I am looking for another game for you that they will do nothing but tell you to inform within the game (protecting the game is weaker than you think)

polar marshBOT
#

@simple surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

winged chasm
#

@spring zephyr sorry for tag

#

@spring zephyr Because my custom have a hacker is enter again and again

desert marten
#

@desert marten Report them in-game, #cheater-reports is an unofficial way to report cheaters.
It's just the discord staff doing extra work to keep the game clean.
We don't get paid for it.
@spring zephyr

Also, we don't get any money when we get the reports! I saw you do not care about the problem of cheaters. You only care for your personal benefit

#

You are losing big numbers now. Some of them turned to a cheater, and some of them left the game. I never want to be a cheater. I will wait a while so that you may make your protection stronger, then I will decide what to do

spring zephyr
brazen shale
#

Ok, Reported the mic glitch a dozen of times, submitted the forum, but still after 2-3 matches my mic stops working along with my speakers. Restart also doesn't fix it anymore. Solution please.

desert marten
#

Report them in-game, or you can also use this link http://cheater-report.pubgm.cc/

This site does not work, I tried it many times, on the contrary, I think this site increases cheater, hahaha

@spring zephyr

polar marshBOT
#

@nimble ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

@spring zephyr

A week has passed since this cheater and has not been banned

#

If you do not want to help us eliminate the cheaters, I hope you will tell us that frankly, so we can decide. Should we leave the game, or will we join the cheaters?

night cloak
#

There's a sheer number report, so it may take some. They'll get banned for sure. @desert marten

brazen shale
#

Ok, Reported the mic glitch a dozen of times, submitted the forum, but still after 2-3 matches my mic stops working along with my speakers. Restart also doesn't fix it anymore. Solution please.
@brazen shale
Help :(

night cloak
#

It will be fixing in the next upcoming updates

desert marten
#

Cheaters develop their programs weekly. While the game's security team is asleep. When he wakes up?

#

The players lost confidence in you, so you resort to fraud programs, because you are not serious about eliminating cheaters. Now the number of cheaters increases in every minute and will increase until you put an end to this farce. You got tired of me. Am I anxious about the game more than your team?

#

😤

storm willow
glossy sable
#

Oh.

desert marten
#

Ok

#

I go

covert mason
#

Hey is Austria counted for german region for pmco?

fringe latch
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fringe latch. Remember to read through #faq before asking questions in the support channels.

fringe latch
#

can any one help me ?

#

@wintry heart you can help me ?

#

<@&481161015728406538> @somber solstice

spring void
#

Speak your issue.

#

And dont mention all the mods unless it is an emergency.

night cloak
#

Why it takes an eternity (showing a popup message) when I try to find FPP Duo Match on Miramar in EU? Its 5:38PM and it feels kinda unreal since PUBGM is one of the most popular mobile apps...

fringe latch
#

I have high capabilities on my own computer, but when I play the game on the simulator it becomes 20 frames, and my capabilities hear me with 60 frames and others less than me in the capabilities that allow 60 frames.
@spring void

storm flumeBOT
desert marten
#

@night cloak

Tell the truth, will this cheater be banned, or will the security team be unable to? In order to stop repeating the transmission of the image and talk about it

night cloak
#

@desert marten will be banned

torpid compass
#

.....

lean wolf
#

hey i have a proof against some hackers

#

they are using a new type of hacks

storm flumeBOT
#

Hello, @lean wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sand path
#

@desert marten we're aware. All I can say is they will be banned.

torpid compass
#

guys

#

hello

night cloak
#

@torpid compass Aloha! How can I help you?

torpid compass
#

hackers idd i have

#

5876957898

#

and

#

5636513701

desert marten
#

@night cloak

I want my name to be red like you

torpid compass
#

...

night cloak
storm flumeBOT
#

Hello, @torpid compass!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lyric mauve
#

When will new erangel update released?

torpid compass
#

the problem is

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @lyric mauve. Once we do, we will publish further information in #news.

night cloak
#

Hi we need more lot :)

white sonnet
#

5348132136 this id player is a clan hacker and he hacked our through facebook and transfered the leadership to himself... Our leader also admit that he never ever given his id password to anyone... Pls help us it's level 10 clan and we spent our lot blood and sweat pensivepensivedisappointeddisappointedpls help us

elfin canopy
#

It may take some time but rest assured all cheaters will be banned,@torpid compass.

#

It is impossible to transfer leadership, maybe the leader gave it to them,@white sonnet.

#

Yes,@night cloak?

white sonnet
#

N@elfin canopy no bro it's hacked from facebook login

#

@elfin canopy he craked the password of facebook

shut salmon
elfin canopy
#

If your clan leader's responsibility to protect their account, we cannot help you with it.

#

Premium crates will be available on 21st June,@shut salmon.

shut salmon
#

@elfin canopy thanks❤️

white sonnet
#

5348132136 this id player is a clan hacker and he hacked our through facebook and transfered the leadership to himself... Our leader also admit that he never ever given his id password to anyone... Pls help us it's level 10 clan and we spent our lot blood and sweat ... Pls help us plsssssss we are begging

deep oak
#

When i will be able to unlink my old disabled facebook account?

white sonnet
#

@deep oak pls help us pls

deep oak
#

Hack the hacker 😁

elfin canopy
#

We do not have any information regarding unlinking feature yet, once we do we will publish it in #news, @deep oak.

white sonnet
#

@deep oak pls don't joke we made this out of our blood nd sweat

elfin canopy
#

@white sonnet please do not spam, we are unable to help you with it, contact customer support.

deep oak
#

And that blood is lost now

#

@elfin canopy thanks but can you give a more info about it

elfin canopy
#

We don't have any more information,@deep oak.

white sonnet
#

@elfin canopy if once upon a time it happen will u remain silent... Curse fellow like u.... U promote their eager to hack accounts

elfin canopy
#

We are unable to help you with it,@white sonnet.
Please contact customer support.

tender trout
#

@white sonnet bro calm down...there is a world outside pubg...

#

Be cool

night cloak
#

@tender trout lol ur name is say everything for u

white sonnet
#

@tender trout we are gamer not hackers... We give our love and support towards both game nd real world... I know but u don't have such a spirit

tender trout
#

@night cloak yeah...time to change my name

night cloak
#

:D

tender trout
#

@white sonnet ok

deep oak
#

Avatar scales down to smaller than the picture holder if i am using google account to change from

#

Not for facebook account

#

Anything we can come up with to solve that

#

?

#

@elfin canopy

viral hornet
#

hello i want to change my e-mail linked in pubg mobile and support doesn't answer me

deep oak
#

They never do

elfin canopy
#

@deep oak it's cause of the picture size, I believe

deep oak
#

Nope its not

#

Picture size is 1000x1000

elfin canopy
#

@viral hornet

The unlinking feature is not available as of now.

deep oak
#

@elfin canopy he isnt talking about unlinking feature i guess

elfin canopy
#

@deep oak can you try some other pic? Click it with your phone and then try again.

deep oak
#

I did

#

I tried on my friends phone

#

The picture fits perfect if its synchronizing from Facebook

#

Not if its synchronizing from google

last abyss
#

my facebook acoount was hacked what i can do to remove it from my game another one is login to my account pls help

deep oak
#

@last abyss if its global version you are playing, then you can't yet

little python
deep oak
#

@little python that's is a spectate mode when playing a room if i am right

lean crescent
#

But that color thingyyy

deep oak
#

Then a hack i guess

#

And its PMPL something

little python
#

I want such custom roms there is nothing in the game why I have tried all of them

deep oak
#

Like PML

#

Its an e-sport match i guess

#

You can see it saying PMPL Americas

little python
#

There are organizations that use such rooms as well

deep oak
#

Not sure then

little python
#

I understand your intent, but I want such rooms for our championship

deep oak
#

You can try googling that down

little python
#

Thanks

last abyss
#

@deep oak yes it's global version but the hacker use my account to login and he remove all my friend i need to remove my facebook account pls

deep oak
#

You can't

#

Just forget until they add the feature

night cloak
#

@little python that is a tournament room

deep oak
#

My facebook account has been also disabled by zuck nick...lol

woven atlas
#

@deep oak u have to contact facebook

polar marshBOT
#

@inland wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

is there other account linked with it @last abyss

last abyss
#

that's not right i have hacker in my account and you say that i have to forget ???!!! why you are support then ?

deep oak
#

@woven atlas i did and i don't think they will ever give it back.

last abyss
#

@night cloak yes i have another account

night cloak
storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @last abyss. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Its a joke..

wheat heron
#

I Lost my account after unlink

deep oak
#

@wheat heron if you had two accounts linked then its not lost

little python
#

@night cloak Yes, where do I get the same

deep oak
#

One account still have the information stored

wheat heron
#

I have no access to another one

deep oak
#

Then why even you unlinked?

wheat heron
#

Mistakely

inland wave
#

hi

deep oak
#

Mistake is mistake...let's hope for betterment

night cloak
#

@night cloak Try playing in a different mode. There may be less people playing in the mode and tier you're selected.

wheat heron
#

How can I relink my character

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @wheat heron, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

@hope FPP DUO on EU at 6:30PM in Diamond tier. Sounds like a bad joke. Waited more than 10 minutes by now.

last abyss
#

@night cloak pls help me what i can do ?

deep oak
#

These guys better should give us more control to our profile

#

We want delete option too to delete the pubgm account like in pubgm kr

#

And that unlink feature

unreal crag
#

Hey.. Is a discord for pubgm cn??

wheat heron
#

I am using Kr version Pubg

deep oak
#

@wheat heron you are playing as newbie now?

wheat heron
#

Yeah

deep oak
#

Then you can link it to social media accounts and be on a safe side

night cloak
#

@night cloak There seems to be less players playing at that mode apparently. Try again at a later time or play in a different mode.

#

@last abyss Aloha! How can I help you?

last abyss
#

@night cloak my facebook account was hacked i need to remove it

night cloak
#

@last abyss For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

deep oak
#

@night cloak why don't you just us give that feature instead of waiting for an eternity to delete or unlink our accounts

last abyss
#

@night cloak i send every information to the customer service in game and they didn't help me

deep oak
#

@last abyss i said to you, they don't

#

@drifting jay game is still buggy though

night cloak
#

@deep oak Feel free to share your feedback or suggestions in #old.

#

@last abyss Please wait for their reply.

last abyss
#

@night cloak they reply with we can't hhhelp!!!!

night cloak
#

@drifting jay The feature is being optmised and should make a landfall soon.

#

@last abyss Could you share a screenshot?

deep oak
#

@night cloak that does nothing

last abyss
#

@night cloak sure

night cloak
#

@deep oak Then don't complain about it.

deep oak
#

changes nothing other than some pubgm devs adding fancy stuff

night cloak
#

@deep oak Feel free to share your feedback in #old or move to #chat.

dusty rover
#

@night cloak when is unlink option enable ?

wheat heron
#

@night cloak Help me get my account relink I will provide you all the info you need

night cloak
#

@dusty rover The unlink option had some issues and it won't be introduced without some major changes to it. All I can say is soon.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@wheat heron You need to follow the bot message and the procedures. There's no other way around.

dusty rover
#

@night cloak is it available this season or other season ?

wheat heron
#

@night cloak My account is not suspended

night cloak
#

@dusty rover Soon. There is no date/season.

last abyss
night cloak
#

@wheat heron Read the message where you have been mentioned.

last abyss
tidal dirge
#

When is the fix to my issue going to do a landfall?

night cloak
#

@last abyss I do not understand Arabic.

static mulch
#

اكلم مين علشان اقدم علي المسابقة

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @static mulch. Refer to #613267301243944960 for language channels.

night cloak
#

@tidal dirge What is your issue?

wheat heron
#

@night cloak Please try to understand

tidal dirge
#

Day 22

wheat heron
#

Just update the game

last abyss
#

@night cloak they say your answer it's not clear but i send every thing they want also my payment receipt my id my user id my email my number and also i send them many screenshot

night cloak
#

@tidal dirge The issue is still not solved, unfortunately.

tidal dirge
#

Hmmm... I should have more patience

night cloak
#

@last abyss There's something you are providing wrong.

#

i have a question sweet pine apple set will comr@back or it’s over ?

last abyss
#

@night cloak i pretty sure i send everything they want and i do that for more than 5 time

wheat heron
#

@night cloak I did it maybe 3-4 times they just keep sending same message

tidal dirge
night cloak
#

@last abyss You don't have to share sensitive information here. Please review all the information correctly, specially the account creation date. And then send the info one more time.

#

@wheat heron What is it they are sending?

last abyss
#

@night cloak ok i will try again thx

ripe elm
#

Prime plus now available ?

last abyss
#

@night cloak what is userID in pubgm ?

royal shoal
#

Your character number, it's below your name

last abyss
#

what is UserID in pubgm ?

royal shoal
#

I just told you..

last abyss
#

thx @royal shoal

polar marshBOT
#

@solemn beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weary niche
last abyss
#

What is nickname of my linked social media ? were i can found it ?

ripe elm
#

Prime plus now available ?

#

@night cloak

bold siren
#

Nickname of your social media; Your name on your social media, @last abyss.

hushed marten
#

@autumn ivy hey bro i have issues

remote ice
#

@ripe elm it is available

hexed jasper
#

Hi a guest account with no linked e-mail no Facebook no twiter is there any way to retrieve it ?????

night cloak
#

i have a question sweet pine apple set will come back or it’s over ?

remote ice
#

Unfortunately there's no way to retrieve it sir@hexed jasper

hushed marten
#

@bold siren I think you are so beautiful and i will report it in pubg mobile 😂😂😂😂

zenith nexus
#

Hi a guest account with no linked e-mail no Facebook no twiter is there any way to retrieve it ?????
@hexed jasper unfortunately not

night cloak
#

@ripe elm Prime plus is available for everyone. What is the issue you are facing?

hexed jasper
#

@remote ice thanks for the bad news lol

#

😂

hushed marten
#

@zenith nexus report to customer service

zenith nexus
#

@remote ice thanks for the bad news lol
@hexed jasper try opening in the same device it was created. It might work. I worked for me

remote ice
#

That wouldn't help @hushed marten

#

Yeah you can try that if you want

hushed marten
#

@remote ice 😅 😅

hexed jasper
#

@zenith nexus will try 👍

hushed marten
#

@hexed jasper bro you know when will enable unlink recovery process

ripe elm
#

@night cloak the price of price plus shows 9.99$. how could i buy it only 4.99$ ?

night cloak
#

@ripe elm It is 4.99$ for first time subscribers only.

remote ice
#

@hushed marten wdym sir?

hushed marten
#

@remote ice Good luck 🤙🏻🤙🏻

hexed jasper
#

@hushed marteni don't know um not a mod here um like u a visitor

zenith nexus
#

@hushed marten wdym sir?
@remote ice even I didn’t got what he said

hushed marten
#

@hexed jasper okay sry😅 🥺

ripe elm
#

@night cloak would it work only one account first time ? Or new gmail only ?

night cloak
#

@ripe elm It is per game account.

storm flumeBOT
#

Use #activities to find other PUBG MOBILE players, @zenith nexus.

hushed marten
#

@zenith nexus please ask in general chat bro here only pubg issue problem

zenith nexus
#

Okok

tribal sparrow
#

I've got a high drop fbs in the emulator

night cloak
#

Did they remove login with the email feature?

craggy blade
#

@night cloak No

jaunty wadi
#

Dear sir/madam
Sub--pubg id log in problem
My game id---5605132277 my user id--102894727773427
Game name---B乛LaC丨empire
Email id--- subratasd000@gmail.com
Sir/madam,
I am not able to log in my pubg account,it's showing your account has been disabled for vialation of pubg mobile guidelines.but i had no done anything against your guidelines. I always follow every guidelines and terms. Please activate my pubg account it's very valuable and important for me thanks your sincerety

Subrata das

night cloak
#

@craggy blade i cannt find the option to login on my ios!

polar marshBOT
#

@jaunty wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
craggy blade
#

@night cloak Go to the log in screen. Then click on more . There you can find it.

vast spruce
#

Okk

#

Thanks

night cloak
#

@craggy blade yes i know, it’s not there, only game center, Twitter and fb

zealous moat
#

Can someone please help me with a situation on the snaps server
I need to speak with whom ever is in charge

remote ice
#

@zealous moat yeah?

#

Mention your problem please

zealous moat
#

I was kicked out of snaps server for no reason

remote ice
#

snaps?

zealous moat
#

Yes

remote ice
#

Who's that?

zealous moat
#

Free agent server

remote ice
#

Ask @spring void

zealous moat
#

It’s the that part of Pubg

glossy sundial
#

Guys anyone up for tournament?

zealous moat
#

Pro plays is in charge of that server @remote ice

glossy sundial
#

DM me

night cloak
flint wigeon
#

Unteal

#

Unreal

glossy sundial
#

@night cloak nobody responds!!

flint wigeon
#

They dont care gabbar

remote ice
#

@zealous moat is that a discord server?

flint wigeon
#

Pings are over 700 now

zealous moat
#

Yes

flint wigeon
#

Cheaters hide their ids

remote ice
#

Please contact the mods of that server@zealous moat

flint wigeon
#

Bugs are ignored..they really dont give 2 shots anymore

#

Shits

glossy sundial
#

😩

night cloak
#

@glossy sundial
U can post it in #tournaments I m sure u will get someone ^-^

zealous moat
#

I tried and I must of did something wrong maybe @ them and was removed

glossy sundial
#

@night cloak m trying

#

Since 3 days

remote ice
#

Why did they kicked you tho?

glossy sundial
#

Nobody ssly responds

zealous moat
#

Someone told me possibly cause I @ the admin to ask questions

night cloak
#

@flint wigeon plz report bugs in #old

Make sure to report in game cause they are more effective.

flint wigeon
#

Chips, I have...they ignore all reports and the Id issue as well

zealous moat
#

I doesn’t make sence to kick someone for trying to reach someone in charge

night cloak
#

@zealous moat contact that server admin

zealous moat
#

That what I did I tried and server kicked me out

night cloak
#

@zealous moat we cant help you with that, please do use a discussion channel, this channel is for support matters concerning PUBG MOBILE.

#

@flint wigeon you can report them via in game, also if you face bugs please do report that in #old with evidences

zealous moat
#

Ok thank you sorry I am not very savvy of this game stuff

vagrant quartz
#

hello can help ?

floral moon
#

@night cloak why this issue is not solved??

night cloak
#

@vagrant quartzwhat is the problem ,?

vagrant quartz
#

i was playing some game then some hack killed me But i didn't report him and i log out from the game , i want to know how to get his usename or Id

night cloak
#

@floral moon Which issue?

#

@vagrant quartz You can't. make sure to report next time if you face any cheaters.

floral moon
night cloak
#

@floral moon This issue is not solved yet.

polar marshBOT
#

@plain rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

floral moon
#

But why??

night cloak
#

You do not have to send messages here. Just wait till it gets fixed. You are only wasting our and your own time here.

floral moon
#

22 days complete i am lost my all money whic i spended on uc and my all progress since season 2

#

Ok so we need a report about PUBG

night cloak
#

No information about it. Keep an eye on the game.

#

@flint wigeon watch your language

floral moon
#

PUBG hase worst ever CS

#

Now its time to make a Video about this issue, whole chat history on discord, all replys and post it to YT

night cloak
#

Feel free to. For discussions, please use #chat.

amber orbit
#

🤣🤣🤣🤣

muted path
#

Hiii

sand path
#

How may I help you.

muted path
#

Help me my uc is use

night cloak
#

Hello

sand path
#

Contact customer service in game for purchase related issues. @muted path

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

muted path
#

But I have no customer number

#

😫

storm flumeBOT
#

You can contact the customer service via the game settings, @muted path. Refer to subpoint 5.3 in #faq for further instructions.

muted path
#

Please help mi

#

Give mi number customer

#

Please

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @muted path. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

muted path
#

I have no idea

#

But my uc is vest

#

Please return my uc dear

#

😫

night cloak
#

Hi

muted path
#

I hate pubg game because uc thief

#

Am not happy😫

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

velvet bronze
#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how can get the verification code plzz help..🙏

storm flumeBOT
#

You can contact the customer service via the game settings, @velvet bronze. Refer to subpoint 5.3 in #faq for further instructions.

velvet bronze
#

@storm flume they didn't do anything

night cloak
#

I can't login

muted path
#

Koi madat karo hamara

night cloak
#

If my game center is link to a account, and i’m creating a new account and want to link my game center to it, what will happens ?

muted path
#

Please send me something that cooks me.

gloomy dagger
#

Wow

muted path
#

Please someone send me that

shy mist
#

@gloomy dagger Look into further seasons..The Rp theme will make game worse than FORTNITE..

sharp onyx
#

@muted path @gloomy dagger please state your issue

#

@night cloak You cant unIink your game centre from the current account

night cloak
#

@sharp onyx yes but what happens when you log on another account and you want to link a social media already linked to another account t ? will erase ?

sharp onyx
#

@night cloak No it wont. It will just login the previous account instead of linking the new one

night cloak
#

okay thanks

sharp onyx
#

You are welcome

gloomy dagger
#

Where we can say add some stuff in the game

sharp onyx
night cloak
#

and what happens when you go on your twitter settings an delete pubg ?

#

When someone watches you as a spectator, he is invisible.

sharp onyx
#

@night cloak your twitter will still be registered to your pubg account in the game's data. So thats not possible too

#

@night cloak yes. That feature has recently been added to the game. What seems to be the issue?

night cloak
#

okay so when it will be possible to delete linked social medial from an account ?

muted path
#

My money is spent by mistake man

sharp onyx
#

You can request it from Customer service in game, @night cloak

night cloak
#

if i request they can delete ?

sharp onyx
#

@muted path I am sorry we cant help with accidental purchases. Contact your store through which you bought

#

@night cloak Its not guaranteed, but you can try

velvet bronze
#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz

night cloak
#

and if my fb account is disabled or twitter, can i still log with it ?

#

@night cloak yes. That feature has recently been added to the game. What seems to be the issue?
@sharp onyx You can't see who's watching you.

muted path
#

Please if anyone is listening to me, then write my name and send it

sharp onyx
#

@night cloak No you cant. But if you were already logged in at the time of account deletion, you will stay logged in and can play

quiet basin
#

Hei I did not play a single match yesterday till today for moth than 26 hours ... And last time when I play I got 20+ killed twice and WWCD also with my noob friends ... Is that means I am rank boost with hackers ... ?
What kind of this ... Ok if I rank boost with hackers please tell me his name also 😑
**** PUBG !

night cloak
#

@sharp onyx okay thanks, do you know if the unlink feature will come back or it’s over ?

#

The feature will be back.

muted path
#

My name sunil

night cloak
#

@night cloak thanks, do you have informations about ETA ?

sharp onyx
#

@muted path where did you buy it from?

night cloak
#

@quiet basin playing with cheaters will lead to ban. Contact customer service

#

No ETA atm @night cloak

velvet bronze
#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz

#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz plzzzzzzz plzzzzz

night cloak
#

@velvet bronze Contact customer service

#

And don't spam

#

@night cloak okay thanks

velvet bronze
#

@night cloak they didn't helping😭😭

night cloak
#

Wait for them to reply

sharp onyx
#

@velvet bronze try filling in a wrong password and check if you get the option to login via code. Otherwise contact customer support

velvet bronze
#

@sharp onyx I want to change my pwd cuz someone traced it..but I can't change my pwd without verification code!

quiet basin
#

@night cloak 1. I was not playing with cheaters ... I checked all my friends r not baned till now with whom I was playing from last 7 days ...
2. Is there any correct way to contact with customers service

storm flumeBOT
#

You can contact the customer service via the game settings, @quiet basin. Refer to subpoint 5.3 in #faq for further instructions.

velvet bronze
#

How can I contact customer support

muted path
#

Nobody is helping me no matter what

median sinew
sharp onyx
velvet bronze
#

@sharp onyx already did

quiet basin
#

@sharp onyx @night cloak when I am ban how can I go there from that id !

velvet bronze
#

Nothing happened its been 16 hours now and the person is just opening my pubg and unfriending all

sharp onyx
#

@median sinew You cant change region if you are in Europe

@velvet bronze please wait for their reply

velvet bronze
#

They replied

sharp onyx
#

@quiet basin click on "file claim" button and proceed from there

median sinew
#

I am in Asia @sharp onyx

velvet bronze
#

But didn't helped me@sharp onyx

night cloak
#

You might have selected the European region while creating the account@median sinew

sharp onyx
#

@median sinew click on "Data transfer outside EEA" and proceed from there

quiet basin
#

@sharp onyx it will take a different page bro

median sinew
#

Nothing happened but thanks @sharp onyx

night cloak
#

We don't deal bans in here, @quiet basin . Do the file claim it is the only option for you.

polar marshBOT
#

@storm ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quiet basin
#

@night cloak I know .... But I want to know how can I reach Customer Service

#

Even they did not get any option

lean crescent
#

Stop using sharpshooter

median sinew
#

This is how my kill effect for my lizard Roar m416 ,how to fix it ??

polar marshBOT
#

@ionic canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

median sinew
#

This is how kill effect looks in the game for my lizard Roar m416 how to fix it ?

median sinew
#

The kill effect for my lizard roar m416 looks like the kill effect for the scar (operation tomorrow)

sharp onyx
#

@median sinew try repairing your game

median sinew
#

I did nothing happened @empty forge @sharp onyx

sharp onyx
#

@hushed dome what issue did you contact them for?

#

@median sinew which repair did you do?

hushed dome
#

I lost m'y account

#

@sharp onyx

sharp onyx
#

@hushed dome you lost your Google Play account?

jolly rapids
#

any way to unblock my account please

median sinew
hushed dome
#

One night, I lost my account from the pubg, then I sent the company and she told me that

night cloak
#

@jolly rapids unblock what

hushed dome
#

Facebook

polar marshBOT
#

@jolly rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@median sinew routine repair only

#

Do you have linked any other account @hushed dome

hushed dome
#

No Facebook only

night cloak
#

@hushed dome follow the message that is given from the customer service

hushed dome
#

I gave you m'y account and do it

cloud cargo
#

After link my account with email and password.

Can I change password or email later?

median sinew
polar marshBOT
#

@split narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@median sinew please report this issue in #old along with ur id, device name, and date when this issue started. Please elaborate as much as possible along with screenshots

forest storm
#

how to report a hacker

storm flumeBOT
#

Hello, @forest storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

forest storm
#

I cant report from cheater report I dont have permission

night cloak
#

You need to have level 10 in the server@forest storm

median sinew
#

@sharp onyx I reported ... no one reply

night cloak
#

That channel is meant to report bugs @median sinew

#

@hushed dome please do not share your login details to others

sacred lynx
#

Is there a support email which I can send an email to?

steel wing
#

@bold siren

#

Can you give me any website that shows me symbols that I can use in Pubg for nickname

night cloak
#

UTF-8

elfin canopy
sacred lynx
#

thanks

elfin canopy
#

@steel wing you may use Google for it.

#

Yes,@night cloak?

hidden wren
#

Cheater

storm flumeBOT
#

Hello, @hidden wren!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Yes,@night cloak?
I'm not pinged u

hidden wren
#

@storm flume I can't write to that section

sacred lynx
#

@elfin canopy Do they reply quickly?

night cloak
#

@hidden wren use the link

elfin canopy
#

Depends on the no of requests they receive,@sacred lynx.

sacred lynx
#

okay

elfin canopy
#

UTF-8
@night cloak I was talking about this.

hidden wren
#

I have a video, where should I throw it

night cloak
#

Can you give me any website that shows me symbols that I can use in Pubg for nickname
I answered for this question @elfin canopy

#

@hidden wren open the link dude

#

U can paste for evidence

hidden wren
#

I can't find the player's ID

night cloak
#

Show me an screenshot of video in #media or dm and I can help

sacred lynx
#

I got sent an automatic reply saying that I should contact them directly through in-game support if I encountered any game issues

#

Will they still reply tho? @elfin canopy

elfin canopy
#

What is your issue,@sacred lynx?

polar marshBOT
#

@sacred lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jolly rapids
#

someone of admin or moderator can help me please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @jolly rapids. Remember to read through #faq before asking questions in the support channels.

velvet bronze
#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz plzzzzzzz plzzzzz

gloomy dagger
#

How to get Andy's mythic emote

velvet bronze
#

Customer support is not helping me

jolly rapids
#

idont understand

polar marshBOT
#

@jolly rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty totem
#

Why you gyus suspend my account ???

#

I was not using any hack

night cloak
#

@haughty totem whats ur ID?

#

Is there a way to contact pubgm support and they’ll answer?

winged umbra
#

Hello, is there any way I can fix the constant red ping in game? (900ms+)
Using a mobile hotspot right now, and everything is working fine except for the game.
Thank you.

night cloak
#

@winged umbra ur internet speed?

#

can u do speedtest and screenshot?

#

Btw me too have same issue

#

sometimes my ping is too high in europe server

velvet bronze
#

I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz plzzzzzzz plzzzzz

#

I'll give him 5000 rs paytm

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Plz help mee

dim moat
velvet bronze
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I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz plzzzzzzz plzzzzz

night cloak
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@velvet bronze dm me

normal fulcrum
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@velvet bronze What's the issue?

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Can you explain?

night cloak
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She didn't receive the verification code in her mail @normal fulcrum

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When she try recover her pubgm account

normal fulcrum
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Must be some kinda delay. Try again after few hours

polar marshBOT
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@silver kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet bronze
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I changed my email password now I can't receive any verification code from pubg but still I can log in my pubg ..from this mail..how cani get the verification code plzz help..plz plzzzzzzz plzzzzz

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@normal fulcrum I have a email problem

normal fulcrum
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@velvet bronze Not receiving code?