#questions

1 messages · Page 856 of 1

desert marten
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@desert marten Feel free to use http://cheater-report.pubgm.cc.
@night cloak

This site does not work. I reported a lot of cheaters through it and nothing happened to them. Stop posting it is a waste of time.

night cloak
#

I just reinstalled it this morning on my iPad Pro. So, I guess it should be fine now, @bronze scroll. Please try again.

bronze scroll
#

@night cloak okay then I’m gonna try to uninstall and reinstall. I’ll tell if it works or not . Thanks a lot for replying

desert marten
#

You reported the cheater on your reporting channel and you said that it was banned and it was not actually done and is still playing and spoiling the fun of others

night cloak
#

@south moth I see. This problem only persists on PUBG MOBILE? Have you tried playing a different game?

south moth
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Only on pubg mobile

night cloak
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@desert marten The ID was forwarded again. The cheater should be banned once reviewed.

desert marten
#

@night cloak

If your security team fails to do their job well. Try to give them the power to ban cheaters, and you'll see what I'm going to do with them. Let me clean the game, I'm ready

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@desert marten The ID was forwarded again. The cheater should be banned once reviewed.
@night cloak

I hope that it will be banned because it has been a week now and it has not been done even though you marked the green sign for it

night cloak
#

hello ther

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spice ivy
#

Hello my friend

polar marshBOT
#

@spice ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert briar
#

Please do something about the Kuwait and UAE their player are ruinning the game
I swear EVERY SINGLE ONE from these countires I encounter is using hack
EVERY SINGLE ONE
DO SOMETHING ABOUT IT

south moth
#

can you help me ? this problem only happens with pubg i have tried to uninstall and install several times when i do it works very well but the other day give the same problem again

#

?

night cloak
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I am help Why redeem codes are not working

feral knoll
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@south moth did you tried different network?

south moth
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yes I tried a different network and it stays the same @feral knoll

night cloak
#

Redeem codes I has ben used it says but not in the messages

bronze scroll
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@night cloak I uninstalled and reinstalled but there’s the same error. Maybe I didn’t use the right link so could you send me the right one please?

feral knoll
#

@night cloak codes are for limited time and limited number of uses.

night cloak
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@feral knoll No limited codes I has been used

bronze scroll
#

Can someone give me the right link to the 0.19.0 beta?

night cloak
#

.beta

bronze scroll
#

Full link plz?

feral knoll
#

@night cloak you mean you used the code?

glass shale
#

I see in settings that I can turn on sliding, but I’m not seeing a button. I tried running then crouching, but that doesn’t seem to work either. What am I missing?

bronze scroll
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@feral knoll I didn’t find the link

feral knoll
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@bronze scroll see pinned messages in #news

bronze scroll
#

Okay thanks

feral knoll
#

@glass shale it only works in TDM

hardy rain
#

Dear pubg mobile admins , My account was stolen , I entered my Facebook information by mistake on a fake site Intention to receive a skin , the thief removed my facebook from my pubgm account and replace it with another and disable mine Permanently , so i lose the control on my pubgm account , and after days they sell it to another person , my pubgm account is old its on level 75 And I need it so badly , Are there solutions to my problem? , Knowing that I have a lot of old information about my account including old names , old Purchases , My account creation date , and if you want any more information i will tell it , please find a solution for me and i will be very thankful .

formal locust
#

When are prem crates coming back please. Please tag me. Thank you 😃

feral knoll
#

@formal locust 21 june

night cloak
#

@feral knoll yes

formal locust
#

Thank you. Much appreciated

night cloak
#

@feral knoll Turk musun

feral knoll
#

@night cloak you didnt received the reward?

night cloak
#

@feral knoll yes

feral knoll
#

@night cloak did you check emails in game

night cloak
#

@feral knoll yes reddem codesPGHZDBTFZ95U

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@night cloak you used reddem codes

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@feral knoll

opal raven
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Heelo every one i hope you are all fine well i can not change or find the region option in my account and i really need your help please anyone?

night cloak
#

@feral knoll look redeem codes

bronze scroll
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@feral knoll but the beta apparently got updated so maybe it’s not the right link

vivid merlin
#

@opal raven the change region option isnt available in European countries.

opal raven
#

@vivid merlin so there is no solution??

vivid merlin
#

sadly no.

south moth
#

Is there anything you can do about my case?

vivid merlin
#

@south moth what's the issue?

opal raven
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@vivid merlin any way thank you very much i hope that they fix that issue i don't want to create a new account

south moth
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Every time I open the game and I'm going to join an error game on the server I can't join the game but I lose the points @vivid merlin

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I've uninstalled and installed it again a few times and the same problem always occurs

feral knoll
vivid merlin
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@south moth try faq 4.7 in #faq

feral knoll
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@bronze scroll if links are updated you will see in #news

south moth
#

How i try it can i exist how to do

cedar coyote
#

If i play with hacker in a random squad.. i get B-.A.-N ?

vivid merlin
#

not unless you play with them constantly. @cedar coyote

polar marshBOT
#

@wet wind:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast bramble
#

Mic issue...
Have iphone xr and just got airpods.
So on every single app on the phone my mic on airpods works, but in PUBG Mobile it doesn't... my phone still uses phone mic!
Any ideas on what setting should I adjust in game?
Re paired airpods and reinstalled the game already...
Apple support tells me that is a game issue

south moth
#

I did what I was talking about in the faq but I still managed

bronze scroll
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@feral knoll I still have that error message while downloading resources of beta 0.19.0 even with link from discord

hard urchin
#

Do you have an influencer program?

bronze scroll
#

No but like what?

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@hard urchin ?

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Can someone help me about my problem with installing the 0.19.0 beta?

obtuse idol
#

Will PUBGM ever be compatible with Controllers?

night cloak
#

hello pubg mobile? i want to do some tournament. if i get your attentions so i can held National Pakistan tournament in my country. Please give me sponsorship?

south moth
#

I tried faq 4.7 and it continues the same way giving an error on the pubg server and the only game that is giving this error

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already uninstalled and reinstalled but it remains the same

night cloak
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Mamba restart router :)

broken sphinx
#

Hi anyone can speak Arabic here?

night cloak
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Or try changing IP address.

south moth
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It's not the router

broken sphinx
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I have problems

night cloak
#

do as i say and tell me.

rotund marlin
#

When will bonus challenge start

bronze scroll
#

Can someone help me to fix my beta problem?

night cloak
#

What error you getting ? mrbeast fan?

polar marshBOT
#

@broken sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bronze scroll
#

Well I’m trying to install the 0.19.0 beta which came with an invite but my resource download gets stuck on this error message

night cloak
#

Have you download beta from PlayStore?

bronze scroll
#

No I’m on iOS

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I got it from the link

night cloak
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i am android , so i am sorry. brother. i am not staff. but i will try to search about it..

bronze scroll
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Okay thx

south moth
#

There will be an update to correct this error, there are more people who have the same problem as me

dawn python
crisp garden
#

@dawn python restart game

dawn python
#

@crisp garden ok

graceful dust
#

Hello, I lost access to my account due to the disabling of the accounts associated with the game and I contacted the Facebook company Apple Store and they said your accounts were permanently disabled ... I am ready to verify the ownership of the account through launch receipts and the date the game was created and the last time I logged in to the game and more information for stability Account ownership ... please help

crisp garden
#

You have any other social media connected

void glen
#

How much time it takes to action if we report cheaters via website that pubg has?

crisp garden
#

Will PUBGM ever be compatible with Controllers?
@obtuse idol controllers are not recommended because it's external accessories

obtuse idol
#

Ok.

graceful dust
#

No, both are broken

crisp garden
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@void glen it takes time to ban them because of the pandemic only few are working from home

void glen
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@void glen it takes time to ban them because of the pandemic only few are working from home
@crisp garden Some of my old reports got actioned but I didn't received email notification

crisp garden
#

You only receive mail when you report ingame

void glen
#

Also do we get points in discord for correct reporting?

crisp garden
#

No.

void glen
#

Like Rare role

crisp garden
#

@graceful dust login from other social media

south moth
#

How to do to solve my problem since I saw that it is not only me that has been happening this more people have the same problem with the server being disconnected and we are not able to enter n In the game and with that we are losing point without even being able to play

crisp garden
#

@south moth check 4.10 in #faq

void glen
#

You only receive mail when you report ingame
@crisp garden I did both in game and website

polar marshBOT
#

@devout barn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

graceful dust
#

I cannot access the Apple Store account disabled, and Facebook is disabled

south moth
#

I tried to do what you say there but problem insists

crisp garden
#

@south moth can you send ss of problem

void glen
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@crisp garden I did both in game and website
@void glen ?

graceful dust
#

I am ready to verify the ownership of the account through shipping receipts and the date the game was created and the last time I logged in and more information to verify the ownership of the account please help

crisp garden
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Contact ingame customer service

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@void glen I don't know about that, but the cheater is banned so it's ok

void glen
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Why I was asking is now it requires roles to report here and I don't know if my other pending reports have been actioned. It's been two months

graceful dust
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When I call customer service, the reporter closes the conversation. Please contact an employee to solve my problem, please

crisp garden
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It must be a problem with your connection

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If you are using WiFi try using mobile data and vice versa

south moth
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I also tried to do this to see if the problem was the connection but still giving the same error

graceful dust
#

Please link me to a specialist in these problems, please

crisp garden
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Just try to contact them, I can't help with that because I'm not employee

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@south moth are you using wifi

south moth
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On Facebook I saw other people complaining about the same problem as mine

oak osprey
#

Sir when i go watch my friends playing game. I always gets stuck. Playing running on stopped surface what kind of glitch is this ?

south moth
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Yes I am using wi-fi I have 50 megs I have no problems with any other game

crisp garden
#

@south moth send screenshot of internet test

rotund marlin
#

When will bonus challenge start

iron kestrel
#

The is hacker

crisp garden
#

@iron kestrel what

iron kestrel
graceful dust
#

Where do I contact them? What is the place designated

oak osprey
#

Anyone here to help out with my glitch

crisp garden
#

Customer service ingame or email

south moth
crisp garden
graceful dust
#

Give me the email to reach them

crisp garden
#

@south moth no I mean internet test

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You can search internet speed test in google

slate mural
#

I still need help it won’t let me sign into Apple on the beta been over a day now

subtle vigil
crisp garden
#

@subtle vigil level 10

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And it's closed right now so you can't report.

south moth
crisp garden
#

Your latency is high

south moth
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this is bad ?

crisp garden
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Yes.

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Latency means delay

south moth
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Is there anything you can do to fix it?

slate mural
#

How long does it usaully take for a admin to answer a support question just curious I’ve ask many times over past 2 days still no response

storm willow
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Contact your ISP and fix the issue @south moth

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@slate mural do you have enough space available to install beta ?

slate mural
#

This keeps happening when I try to log in with Apple on the version 0.19 beta

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It’s already been fully installed all 12 it just won’t let me sign in

storm willow
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Try another login method

slate mural
#

Only have apple don’t have Facebook

subtle vigil
#

Bro Is there any way to play safe from hacker??

storm willow
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@slate mural did you try guest?

slate mural
#

I can possible just do guest but then I won’t get later rewards for testing beta

upper kiln
#

I cant send popularity to my friend..It shows 'Target is blocked'..But he is not blocked me..How to fix it?

pulsar adder
#

I need to change my email login password

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How do I do that?

storm flumeBOT
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You can contact the customer service via the game settings, @pulsar adder. Refer to subpoint 5.3 in #faq for further instructions.

pulsar adder
#

It accomplishes nothing, it never helps

slate mural
#

I just didn’t want to do guest than not later be able to log in on my account you know what I mean

storm willow
#

@upper kiln either one of you should have blocked by mistake

upper kiln
#

No..Both of us not blocked either one

slate mural
#

You should still ask him to double check and you as well @upper kiln he may have accidentally

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Did you have each other blocked at some point in time ?

storm willow
#

@slate mural the reward will be given based on how well you used the beta i guess. So you will probably get a review form inside beta mail answering that will help to get reward.

slate mural
#

But how will it be connected to my Apple so I get it on my main pub g account ?

storm willow
#

@slate mural the review form will have provisions for entering Old and beta char ID

pulsar adder
#

I know its possible to change the log in via email password cause the hacker did that, how can I do that?

slate mural
#

Okay thanks for all the help mate 🙏🏼 @storm willow

pulsar adder
#

I'm logged into the email, they dont have access anymore but they have the pubg account password

storm willow
#

so regardless of how you sign in, you may get reward based on beta activity. But rewards are not guaranteed @slate mural

storm flumeBOT
#

You can contact the customer service via the game settings, @pulsar adder. Refer to subpoint 5.3 in #faq for further instructions.

pulsar adder
#

I already have they do nothing

storm willow
#

Only ingame customer support deals with account related issue

fast bramble
#

Mic issue... 🤯
Have iphone xr and just got airpods.
So on every single app on the phone my mic on airpods works, but in PUBG Mobile it doesn't... my phone still uses phone mic!
Any ideas on what setting should I adjust in game?
Re-paired airpods and reinstalled the game already...pubgmshocked
Apple support tells me that is a game issue 🤦🏼‍♂️

pulsar adder
#

They clearly dont cause no matter what I try they dont give me what I need

slate mural
#

@storm willow if I link Facebook to my pub g account then try Facebook login on beta will it work you think?

south moth
#

I went to measure. mi ha Internet in another application this shows where my internet server comes from

#

I took two measurements to see if they matched and both had pretty much given the same thing

slate mural
#

I’m trying to link my account to Facebook on pub g but when I click the Facebook icon it does nothing can someone help me solve I’m on iOS by the way

south moth
#

Try to link to play games

elfin canopy
#

@slate mural can you send a screenshot here?

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@south moth iOS doesn't support play games.

slate mural
#

Sure thing one sec

#

When I click Facebook icon it just does nothing like nothing pops up @elfin canopy

elfin canopy
#

Facebook account is already linked with this PUBGM account,@slate mural.

slate mural
#

It’s not tho

elfin canopy
#

You cannot link anymore social media now.

#

It is though.

slate mural
#

Game Center is Facebook isn’t

elfin canopy
#

Gamecenter, Facebook and an email is linked with this PUBGM account.

slate mural
#

There’s no way Facebook is though I’ve never linked my Facebook to my pub g account @elfin canopy

#

Only game center

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chilly urchin
#

I lost my account

elfin canopy
#

@slate mural you get this option if you've linked only one social media to your PUBGM account.
My cause the facebook is linked. Only linked socila media logo is shown in there.

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Lost how? Unlinking feature,@chilly urchin?

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@south moth what's your issue?

south moth
#

My problem is that every time I join a game that the server has a problem and I'm disconnected from the game and the game and I still lose points

elfin canopy
#

Try DNS. Refer to subpoint 4.5 of #faq, @south moth.

chilly urchin
#

I Linked my accent with Twitter and when login with Twitter it’s Look create a new account

elfin canopy
#

Are you using Android/iOS?

chilly urchin
#

IOS

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Help me please

velvet bronze
#

Can someone help me plzz

night cloak
#

@chilly urchin Uninstall the Twitter app. Open Safari browser, open twitter.com, log out of the twitter account and then open the game.

velvet bronze
#

I used this feature and linked my acc to. A gmail...now that login information is traced by someone...he can't hack my acc ..but can login my ACC can I unlink my acc from this.. feature or what I'll do plzzz helpp

night cloak
#

@velvet bronze Please change your Google password. You should not share private information with others.

velvet bronze
#

I changed but nothing's happened still he can login

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I deleted my gmail but still he logged in

south moth
#

the problem still remains @elfin canopy

chilly urchin
#

But I did make a new Account by mistake in same Twitter account

elfin canopy
#

Change passwords and enable 2 factor authentication for all the linked social media with your PUBGM account,@velvet bronze.

velvet bronze
#

I enabled but still he logged in easily

elfin canopy
#

@south moth Try doing "routine repair".

south moth
#

Everything else is working only when I'm going to start a game it is not working I even installed the program that says in the faq but still the error

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I already did it

velvet bronze
#

Idk what should I do😭..I spended 4-5 lacs on my acc now..there is someone who is accessing my acc...

storm flumeBOT
#

You can contact the customer service via the game settings, @velvet bronze. Refer to subpoint 5.3 in #faq for further instructions.

velvet bronze
#

Plzz help

night cloak
velvet bronze
#

😖😖😖

night cloak
#

I have a problem only crash game with play me friends

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I play start solo and not crash

#

Hackers can now kill you with 1 shot, can blow a car with 1 shot, can turn your screen upside down

chilly urchin
#

I Linked my accent with Twitter and when login with Twitter it’s Look create a new account So I did create new account by mistake now how I can have my old account back

#

Please help

hardy rain
#

Dear pubg mobile admins , My account was stolen , I entered my Facebook information by mistake on a fake site Intention to receive a skin , the thief removed my facebook from my pubgm account and replace it with another and disable mine Permanently , so i lose the control on my pubgm account , and after days they sell it to another person , my pubgm account is old its on level 75 And I need it so badly , Are there solutions to my problem? , Knowing that I have a lot of old information about my account including old names , old Purchases , My account creation date , and if you want any more information i will tell it , please find a solution for me and i will be very thankful .

obtuse quail
#

Hello, i got 6 recording videos for cheater players, what should i do!

brazen wigeon
#

When will be the new perimum crate come out?

quick briar
#

Hi I have problem with my account pubg mobile!!!

south moth
#

i want help with my problem i tried all the faqs that were told to me but still i still have the problem of the server losing the connection and i can't play

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @hardy rain. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Hello, @obtuse quail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@brazen wigeon 21st june.

polar marshBOT
#

@quick briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@chilly urchin Contact customer service for this issue.

brazen wigeon
#

@spring zephyr thx❤️

fast bramble
#

Mic issue... 🤯
Have iphone xr and just got airpods.
So on every single app on the phone my mic on airpods works, but in PUBG Mobile it doesn't... my phone still uses phone mic!
Any ideas on what setting should I adjust in game?
Re-paired airpods and reinstalled the game already...pubgmshocked
Apple support tells me that is a game issue 🤦🏼‍♂️

spring zephyr
#

@south moth Can you translate that to English please.

chrome fox
#

is it possible to switch my account from global to korean version?

south moth
#

Ali says that the server did not respond, to return to the loguin page

#

This only happens when I try to join a match

spring zephyr
#

@chrome fox No, you can't.

chrome fox
#

alright

spring zephyr
#

@south moth Try changing your DNS to 1.1.1.1 and secondary DNS to 1.0.0.1

south moth
#

Okay

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@night cloak Check the last + pinned messages in that channel.

south moth
#

I changed the DNS the two still gives the same error

spring zephyr
#

Repair your game once, and if it still doesn't work. Then clear cache and reinstall the game.

#

@night cloak Yes, and you need a rare role.

storm flumeBOT
#

Your level is defined by your server activity, @night cloak. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

lucid locust
#

New hackers wooooow

storm flumeBOT
#

Hello, @lucid locust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lucid locust
south moth
#

I repaired the game I did exactly as you said but still gives the same error

devout field
polar marshBOT
#

@devout field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south moth
#

Can someone help me with my question I'm not able to play

spring zephyr
#

@south moth Reinstall the game.

south moth
#

I already reinstalled it three times in the beginning it goes back to normal but the next day it gives the same error

spring zephyr
#

No, it's not

thorn glacier
#

Hi

spring zephyr
#

Hello, @thorn glacier. What's your issue?

polar marshBOT
#

@thorn glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south moth
#

About my question I already did everything they said and it didn't help

proud junco
#

I have a Andy character but her voices are not working knowing that I added the sounds correctly

sick furnace
#

I canceled my Facebook account and I forgot my Twitter account and I contacted the company via the game and told me we will contact you as soon as possible and if we need information we will contact you and I have waited a whole week when will the problem be resolved

spring zephyr
#

@proud junco Report it in the #old channel. Preferably with a video.

#

@sick furnace Wait for there responce, it can take some time.

sick furnace
#

Ok thank you

south moth
#

About my question I already did everything they said and it didn't help

spring zephyr
#

@south moth Reinstall your game once more, and are you using mobile data or Wifi?

south moth
#

Wi-Fi

#

Ok I will reinstall one more time

spring zephyr
#

Switch to Mobile data once and see if it happens again

leaden eagle
#

Hello can y helpp mee

spring zephyr
#

@leaden eagle Yes?

leaden eagle
#

Why did I get banned from PUBG?!!! This my ID: 5204563729

polar marshBOT
#

@leaden eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@serene pulsar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south moth
#

I reinstalled and switched to mobile data and gave the same error@spring zephyr

iron basin
#

@south moth what's the issue

south moth
#

I join a game to play and I can't get the server error

#

I asked to go back to the login page, I have reinstalled it several times

#

I did everything I was told to do and it didn't work the same mistake

iron basin
#

What kinda server error?

#

Attach a photo

south moth
#

Ok

fading bloom
#

Need help Can pubg unlink disable account from pubg account if we have gmail linked to that pubg account

spring zephyr
#

@fading bloom You can't.

#

At this moment.

fading bloom
#

@spring zephyr any other solution for that coz my facebook account is hacked by someone and cannot access to my facebook account

spring zephyr
#

@fading bloom Can you access your in-game account?

south moth
#

@iron basin

fading bloom
#

@south moth yes i have access to my pubg account with gmail not facebook

weak smelt
#

please repair this bug and give my Id back,i hadnt logged in since 20days

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @fading bloom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

iron basin
#

@south moth probably network issue,i faced it too because of lockdown.

fading bloom
#

@south moth bro i didnot get the solution after reading 2.5 in faq

south moth
#

this problem started a few days before it was opening the matches

iron basin
#

@south moth try playing the game at a different time and see if it persists!

south moth
#

Will faq 2.5 help me?

iron basin
#

You can try

weak smelt
#

account has been logged with a newer version bug,please help me to overcome this problem,i couldnt login tha game for past 20days

fading bloom
#

@iron basin bro this cant help me section 2.5 faq

#

@iron basin i just want that can pubg unlink the account yes or no

iron basin
#

@iron basin bro this cant help me section 2.5 faq
@fading bloom the unlinking system has been removed, contact customer support

south moth
#

My account is not correctly linked and this is the problem

fading bloom
#

@iron basin can customer support unlink the account plz help me ....! i am noob

night cloak
#

@weak smelt that bug is fixed .

Uninstall the game completely from u r phone and then install it from play store or direct from pubgm website

spring zephyr
#

@fading bloom Yes, follow #faq 2.5

fading bloom
#

@spring zephyr

#

@spring zephyr plz can you explain me in simple word #faq 2.5 i am not getting it proper

spring zephyr
#

@fading bloom It says that you can unlink it if you will contact in-game customer server.
Click on this example in #faq 2.5 and follow the steps given in that.

south moth
#

I'm still having the same problem even after reinstalling and using the mobile data@spring zephyr

weak smelt
#

@night cloak no bro,i tried everything and iam still facing that problem,my twitter id was stoled and it was logged in by hacker in android and iam logged in via facebook in ios

iron basin
#

@south moth it's your network issue perhaps, told you to try at a different time.

south moth
#

If it were my connection my other games would also have problems They are working well @iron basin

#

I'm just having a problem with pubg

iron basin
#

@south moth can't you enter a game or a match??

south moth
#

In a match

#

In the game I enter everything works only when entering the error game

night cloak
#

@south moth what were your login methods

south moth
#

Facebook and play games

night cloak
#

login using play games and check if there's any problem

south moth
#

Lately I logged in using play games I'm not using loguin on Facebook

#

I changed the loguin but it gives the same error

night cloak
#

can you check your Internet speed

#

Hi, i have a question, if my account is linked to twitter and game center, and i delete my twitter accounter, i won be able to log with twitter right ? (i’m speaking about deleting my twitter account, not unlink service)

#

@weak smelt bro clear data

#

Karo

safe umbra
#

Open cheater-reports

night cloak
#

Mera bhi yehi problem hua tha

autumn ivy
#

@night cloak English Only.

night cloak
#

@autumn ivy hmm

spring zephyr
#

@night cloak Yes, you can't log-in.
And you can't unlink it to.

bronze scroll
#

So uh I still have my beta installing problem and I asked for help a while ago so

#

Does anyone knows what to do with this error:

night cloak
#

@spring zephyr i will be able to log through game center right ?

bronze scroll
spring zephyr
#

@night cloak Yes.

south moth
night cloak
#

@spring zephyr but it will be over to log through twitter, even if i send a mail to pubg and such right ?

south moth
#

@night cloak

night cloak
#

@bronze scroll Restart the device, make sure you do have enough memory available(at least 7Gb)

bronze scroll
#

@night cloak I did all of this and I still get the error

night cloak
bronze scroll
#

Someone called “Hope” in this server told me the beta got updated this morning is this real?

#

So that could be the origin of my problem

fickle trout
#

I can't open pubg what is problem anyone tell me

polar marshBOT
#

@potent torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@bronze scroll yes there was a server upgradation for beta, today morning.

#

@shrewd tide advertising is not allowed in this server

shrewd tide
#

I can't open pubg what is problem anyone tell me
@fickle trout Reboot the device if it don't work then have a backup of game files then uninstall the game then again install

fickle trout
#

Not very easy

shrewd tide
#

@night cloak not advertising rather asking for support

fickle trout
bronze scroll
#

@night cloak okay so the link must have changed maybe? So it would not be the older version?

fickle trout
#

This is problem

night cloak
#

@bronze scroll the link is same

fickle trout
#

Tell me solution

bronze scroll
#

Well if that’s it, it’s still not working cause I tried this afternoon and my problem stays the same

#

Like my loading resource gets an error after loading 12/13

night cloak
#

@fickle trout reinstall the game

fickle trout
#

Here is not another solution??

shrewd tide
#

@fickle trout your data has been cleared so reinstall the game

night cloak
#

@bronze scroll try reinstalling the game

bronze scroll
#

I did it like 5 time in total

#

Like twice today

#

Is there anything that says what does error code 1 means?

sharp onyx
#

Error code 1 means cache problem.
@bronze scroll are u using iOS?

south moth
#

@night cloak

night cloak
#

@south moth the jitter and the ping is too high, that is why you're not getting any matches.

sharp onyx
#

What is an acceptable value for jitter?

copper oar
#

hello

spring zephyr
#

Hello, @copper oar. What's your issue?

pulsar adder
#

So how can I change the password to log into the game via email cause the guy is still logging into my account

polar marshBOT
#

@copper oar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@pulsar adder you can contact the In-game customer service for that, there's no option to change the password atm.

pulsar adder
#

There clearly is cause the guy changed my password

#

@night cloak

storm flumeBOT
#

You can contact the customer service via the game settings, @pulsar adder. Refer to subpoint 5.3 in #faq for further instructions.

pulsar adder
#

That's help nothing, just like earlier

#

I wanna know how this guy changed my password when apparently that's not possible

sharp onyx
#

If you fill in a wrong password it asks if you forgot it and you can try changing from there

pulsar adder
#

@sharp onyx all it tells me is password incorrect

sharp onyx
#

You might wanna delete it cuz it has ur email address

pulsar adder
#

Idc

#

It's not my main email

#

But where can I reset it?

sharp onyx
#

There is usually a small "forgot password" button right next to it. But it isnt on your screen.
Have you tried the "login via verification code" method yet?

pulsar adder
#

Yes, I was hoping the email would have something to reset password and it doesnt

#

I blocked out numbers that are useless because I can

#

I just wanna have my account back

sharp onyx
#

I can still read all three of them 😒

Were all these requests from you?

pulsar adder
#

Shush and yes

#

And you can only read 2

maiden spruce
#

@sharp onyx hi can u help explain something to me?

sharp onyx
#

Password cant be changed without an email confirmation. So it might be that you are putting in a wrong password.
And the change is not possible because you probably tried changing it too often

#

@maiden spruce yes, please do ask

pulsar adder
#

I have my facebook, google play, and email connected. I can say what every single previous name was. I can name almost everything about the account. I can prove its mine

#

@sharp onyx its probably because the guy who took the account changed the password when he was in my email idk

stable torrent
#

how did they even getaccess

sharp onyx
#

@pulsar adder you can try contacting customer service for that

pulsar adder
#

I tried

maiden spruce
#

how does regional ranking work? I have more than the top 50 in solo win but it still says unranked

pulsar adder
#

@stable torrent I let them use my email

stable torrent
#

Seriously wtf how could you

pulsar adder
#

I had trust

haughty cypress
#

sad

pulsar adder
#

I can still log into the account, it's just someone else can as well and they're trying to make it theirs, pretty useless attempts but enough its annoying

night cloak
#

@haughty cypress, go to #chat. Lmao

#

Hello, @lucid dove. State your issue.

lucid dove
#

sorry wrong chat

sharp onyx
#

@pulsar adder securing your account is your own responsibility. We cant do anything about that
Please be more careful next time

pulsar adder
#

They need to add a way to change the log in password, makes no sense that I have no option

storm flumeBOT
#

You can contact the customer service via the game settings, @pulsar adder. Refer to subpoint 5.3 in #faq for further instructions.

pulsar adder
#

Literally anywhere else they'd let you change the log in

night cloak
#

@maiden spruce, you have to reach conqueror, first of all. Then only you will be ranked.

haughty cypress
#

no amount of security can protect stupidity @pulsar adder

night cloak
#

@pulsar adder, tell this in #old. There you can give feed backs.

haughty cypress
pulsar adder
#

@pulsar adder, tell this in #old. There you can give feed backs.
@night cloak what after 10 years?

night cloak
#

@pulsar adder, we dont know. Just tell there, they will look into this soon.

maiden spruce
pulsar adder
#

Ok I enter a different password just as wrong as before and I'm given the thing @sharp onyx

digital lantern
#

When can we expect new premium crates?

night cloak
#

@maiden spruce, try restarting the game. It must be a glitch.

sharp onyx
#

@pulsar adder So, now you can change it? Nice. Please be careful next time onwards

night cloak
#

It will be available on 21st, @digital lantern.

maiden spruce
#

I did still at unranked 😂😂

#

it’s ok thanks for the help 🙂

night cloak
#

@maiden spruce, try repairing the game in-game.

pulsar adder
#

Why did it wait until another completely wrong password to do it but the other ones 50 times each mean nothing

sharp onyx
#

@maiden spruce try waiting for the in game day to end. The flairs are awarded the next day after reaching leaderboard

polar marshBOT
#

@north mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

still jolt
#

I want report cheater

storm flumeBOT
#

Hello, @still jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

I want to report hacker

spring zephyr
#

@night cloak Read @storm flume's message

night cloak
#

@spring zephyr bro i cant send message

stable torrent
#

Because its locked

night cloak
#

Hacker have changed his name

spring zephyr
#

@stable torrent @night cloak Read the last + pinned messages in the channel.

night cloak
#

Now i dont know what's the character id

spring zephyr
#

@night cloak It's fine if you have reported them in-game.

#

@night cloak They will get banned.

thorny blade
#

Sir I have tried to contact pubg mobile through customer service Twitter and Instagram but nowhere I got reply.
Sir someone has linked his email id withmy pubg account and has access to my account. I have sent all social media account through which I use to login and all the purchase history to sutomer service. Please help to unlink that email id which is linked to my pubg account.
Pubg id-525753654
ign-ìOPTI

storm flumeBOT
#

You can contact the customer service via the game settings, @thorny blade. Refer to subpoint 5.3 in #faq for further instructions.

pulsar adder
#

Since I'm already here how do I link my phone?

quiet sleet
#

My emotes sound won't work anymore what's happend?

spring zephyr
#

@pulsar adder If you have already linked your e-mail, then you can't.

#

@quiet sleet Try doing a routine repair.

pulsar adder
#

Ok thanks

#

Somehow they're still logging in, I changed the password so idk how

thorny blade
#

@spring zephyr pls help

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @subtle cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@thorny blade Contact in-game customer service.

pulsar adder
#

I'm talking to someone I had testing it out, I believe it logs you out if someone tries to log in

thorny blade
#

@spring zephyr I have contacted but it has been 3 days no reply from them

#

I have even send all the purchase history

subtle cipher
#

My pubgm email account got hacker by hacker. I want to remove this email.

spring zephyr
#

@thorny blade Wait for there reply.

sturdy ruin
#

Hello, is there anyone using iphone xs max playing pubg m? Have you got fps drop on late game? Or its just me

thorny blade
#

Ok

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @subtle cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

balmy jackal
#

I am not enter in match only if i play with wifi but my wifi is working properly please help me @spring zephyr

spring zephyr
#

@night cloak Can you send a screenshot of the ban message please.

polar marshBOT
#

@whole nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

balmy jackal
#

@spring zephyr bro plss help me i not able play pubg

night cloak
spring zephyr
#

@night cloak Uninstall the third party applications from your device, like GFX tools.

#

@balmy jackal Try changing your network and see if it gets fixed.

raw cipher
#

Hi, my Facebook account has been hacked and I lost access to my PUBG account. How I can login to to my PUBG account?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @raw cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@dry fable Repair your game, and if it still doesn't work then reinstall your game.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dry fable
#

@spring zephyr bro I try this method.and repeat this problem bro

viral karma
spring zephyr
#

@viral karma Repair you game.

viral karma
#

Already tried

spring zephyr
#

@viral karma Are you using android or IOS?

viral karma
#

Android

spring zephyr
#

@viral karma Have you logged into IOS?

viral karma
#

Yeah started pubg using ios

#

From season 5 shifted to Android

spring zephyr
#

Did you linked your game centre account with your account?

night cloak
#

refer #faq 2.11 @viral karma

#

refer #faq 2.11 @viral karma

viral karma
#

Yeah but if i want to link twitter not getting plus sign

#

@spring zephyr no

rotund marlin
#

when will bonus challenge start

cursive delta
#

Please lwant help

night cloak
#

when will bonus challenge start
@rotund marlin its Not related to support

#

Please lwant help
@cursive delta whats ur problem

cursive delta
#

Some one take ny account and he put his email

#

@night cloak he take my account

night cloak
#

Some one take ny account and he put his email
@cursive delta U have to contact Google for this

cursive delta
#

😩

night cloak
#

Pubg devs cant do anything

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @cursive delta. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cursive delta
#

They tell my to come here

night cloak
#

Wait what?

#

@cursive delta can you access to that account

cursive delta
#

@night cloak yes

night cloak
#

Then u should go for lost my account in pubg

cursive delta
#

Put he also access

night cloak
#

And give details

#

follow #faq 2.5 @cursive delta

cursive delta
#

@night cloak wher ldont know

#

Icant speak English too much

night cloak
cursive delta
#

@night cloak in pubg

night cloak
#

yes

cursive delta
#

Iwill try

#

Thanks

versed scarab
#

Good morning

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @versed scarab. Remember to read through #faq before asking questions in the support channels.

versed scarab
#

Can you fix the mask problem it’s too big so it’s out from helmet

night cloak
#

@versed scarab > #old

versed scarab
#

Ok thx

lusty reef
#

Can anyone send me the link for pubg support!

spring zephyr
#

@lusty reef Link?

lusty reef
#

I have linked my account twice facebook and twitter but I want to remove facebook because I lost it!

spring zephyr
#

@lusty reef You can't at this moment.

lusty reef
#

But the account is linked with facebook and twitter I only have access with my email and twitter!

night cloak
#

@lusty reef buying or trading accounts are against the ToS, we can't help you.

lusty reef
#

I know but Iam trying to get help if I can disable facebook from pubg!

night cloak
#

we cant help you

lusty reef
#

👍

steel forge
#

Hey guys can any one help me to get free uc

desert marten
#

@night cloak

I have a character Andy but her voices are not working. Please note that I am adding it

spring zephyr
#

@desert marten Report it in the #old channel with detailed info. Preferably with a video.

#

@steel forge If you are in the Indian region, then you can play bonus challenge.
And keep an eye on the #events channel.
Tournaments happen there with rewards.

lyric minnow
#

I lost my account by unlinking what I should do

storm flumeBOT
#

You can contact the customer service via the game settings, @lyric minnow. Refer to subpoint 5.3 in #faq for further instructions.

waxen bloom
#

What is this??

night cloak
#

@waxen bloom report that in #old

waxen bloom
#

@night cloak no one respond

night cloak
#

that channel is meant to report bugs

waxen bloom
#

Ok

night cloak
#

and to give feedbacks

waxen bloom
#

Should I writ emy name in the fame??

#

Gane*

#

@night cloak

night cloak
#

please do

waxen bloom
#

Or what I do ??

#

Can I get my package pack ??

night cloak
#

In-game User ID and Region

waxen bloom
#

581102134 Turkey 『AWM』Zagamer @night cloak

floral moon
#

@dry fable facing this issue since 28th may, they are wotking on it.

night cloak
#

is there a way to find out where did you spent the uc?
my uc are missing and i didn't spend it

spring zephyr
#

@night cloak From where did you bought the UC?

night cloak
#

the shop. from the game

#

i bought from the shop in the game

spring zephyr
#

@night cloak Does it says that your UC got deducted in your in-game mail?

night cloak
#

naah. i bought last time and i knew the exact amount and now when i woke up i'm missing some uc

#

night*

spring zephyr
#

@night cloak You can't see that.
Contact in-game customer service

night cloak
#

thanks

void granite
#

Is there any moderator here?

night cloak
#

When will the bonus challenge refresh?

void granite
#

Is there any moderator here please help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @void granite. Remember to read through #faq before asking questions in the support channels.

dense token
#

I’ve dealt with 3 hackers already today. This is ridiculous. I got 2 of their IDs. What do I need to do to make sure they’re banned. I’m tired of being crown V and dealing with hackers.

storm flumeBOT
#

Hello, @dense token!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

obtuse moat
#

Hello

#

Help me please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @obtuse moat. Remember to read through #faq before asking questions in the support channels.

lucid dove
#

mic isnt working

#

i cant hear my teammates

#

and apparently they cant hear me either

cosmic matrix
#

Hello there,
From 16th june, 2020, 9:30 P.M. IST I'm unable to log into India bonus challanges.
The bonus challange screen isn't displaying any map and i still have seven bonus vochers left. Please help!
Is the bonus event gone?
Thanks!!

autumn ivy
#

mic isnt working
@lucid dove
Please report the bug in #old once it's reopened

ripe anchor
#

I want to report a guy that needs to be banned immediately but I cannot record my screen as I only have a 2gb ram phone

night cloak
#

Check your In-game region and flag. @cosmic matrix

ripe anchor
#

I have screenshot evidence

storm flumeBOT
#

Hello, @ripe anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pseudo night
#

Hello..Sometimes there is a malfunction in the company's servers and the match is terminated collectively from the beginning of entry .. Why are you deducted points as the problem is not the players but rather from the company

ripe anchor
#

@night cloak he has blocked view of his profile

#

And cheater reports are closed

night cloak
#

Report him via in-game

ripe anchor
#

I have but Devs never look at them

night cloak
#

They do

ripe anchor
#

I have screenshot and that's allowed

tacit sky
#

I need rename cards

night cloak
#

@ripe anchor use the above link

tacit sky
#

Someone guve me please

ripe anchor
#

He locked onto someone 500m away and full autoed him, bruh

#

Ok thx

night cloak
#

@tacit sky you can buy that from shops

cosmic matrix
#

@night cloak I'm in the right region though i've Switzerland's flag as my in-game flag. But my friends who have selected both Asia server and Indian flag are facing the same problem.

tacit sky
#

It is of 180 uc @ripe anchor

#

Gift that please

night cloak
#

Try changing the flag to India @cosmic matrix

#

No begging in this server@tacit sky

cosmic matrix
#

@night cloak Thanks!
Let me try that.

raw cipher
#

Lost my PUBG account

#

What can I do?

night cloak
#

How to unlink my google play games id in pubg mobile i have linked Facebook and Google

worldly arch
#

guys how i can know my id in discord ??

autumn ivy
#

@night cloak Unlinking is not possible right now.

#

guys how i can know my id in discord ??
@worldly arch
This channel is for support matters related to pubgm. Please use #discord for discord support.

night cloak
#

@autumn ivy when this feature will be back?

autumn ivy
#

@night cloak They haven't old the exact date so idk.

desert marten
raw cipher
#

PUBG support where are you? We need help here. When we are buying UC where are good, when we need help we are bad? Is this how it’s works? I’m reporting that my account was hacked and absolutely nobody trying to help me. What the hell is this?

storm flumeBOT
#

You can contact the customer service via the game settings, @raw cipher. Refer to subpoint 5.3 in #faq for further instructions.

#

Please refer to subpoint #2.8 in #faq for further information, @raw cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dim prairie
#

HLO

night cloak
#

When will the bonus challenge redeem section refesh?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @dim prairie. Remember to read through #faq before asking questions in the support channels.

autumn ivy
#

@dim prairie Hello! Do you require assistance?

night cloak
#

@night cloak every week

cosmic matrix
#

@night cloak Thanks pal. Got the problem sorted. 👍

dim prairie
#

Hi, my account has been without reason please help me

autumn ivy
#

@dim prairie Your account has been what?

exotic bluff
#

Hey! I need help with purchasing issues. I'd like to take this in DMs with a staff as I prefer keeping privacy. It's urgent, please let me know asap.

flat bobcat
#

Don’t expect too much @desert marten

#

And don’t complain here or they’ll mute you

night cloak
#

mic isnt working
@lucid dove you can check out the pinned messages in #news and fill the form up if you're having microphone problems

#

@flat bobcat avoid spreading false informations

#

@dim prairie is your account banned

crisp turret
#

@exotic bluff can you explain your issue briefly here.

exotic bluff
#

I can't as I said, it's personal.

clear grotto
#

i wanna refund but idk how in midasbuy

dim prairie
#

My account in the game PUPG I play it Season 4 and it was shipped a large amount Please help me I am not a cheater You can poll my statistics in the game
Here is the ID (5270321811)

flat bobcat
#

@Rock47#3852 which part is false?

crisp turret
#

@clear grotto if your issue is regarding midasbuy , you can take information through this mail : help@midasbuy.com

raw cipher
#

I can’t login to my PUBG, how I’m supposed to contact in the game? If I can’t login?

stiff sierra
#

Hello! The administration of Pubg Mobile.
Thanks for the entertainment and the excitement you have brought us. I am an old player of your game. I have been playing this game since season two.And, I am playing with honor. I am following all of your rules.
Sadly, I was banned due to illegal operation and I dont really know what it means. I am using Phoenix OS because I have a very old and simple device and not a modern one.
I didn't violate or break any of your rules. Please, try to stop banning me from playing this amazing game or at least minimize the banning time.
My Id in the game is (573487139).
My nick name in the game is ( įWolf).

flat bobcat
#

Hackers have been super active for months. Many are Conquerer. When players ask what is being done, we get told to report in game or here on discord. Reporting in game unfortunately does nothing. The channel here is mainly closed. As players, we are told nothing about how this may change.

#

We get told to be patient. The company is good at creating new things to spend money on, but hasn’t communicated about hackers for literally months. And the other day I got muted for complaining about it.

night cloak
#

@flat bobcat they are working on it,chill.They have more works to do too,you gotta understand

flat bobcat
#

It’s unethical. And staff should deal with this issue, it’s unfair to leave it to you as volunteers.

crisp turret
#

@flat bobcat pubg always take Reports of hackers very seriously so you should keep patience after on your every report because they will investigate once they got your Report and re message you through in game message if they find suspicious to that player

flat bobcat
#

Guys, not one player I report is investigated. Not 1. And they are all 100% hackers.

#

So, please, let’s be real here.

#

Does anyone seriously not think hackers are everywhere above diamond level?

#

I would like this problem sorted 😂

#

Is that not support?

night cloak
#

go to dms and talk,not here

flat bobcat
#

And who should I DM with?

clear grotto
#

@crisp turret i did but how long will it take

flat bobcat
#

Where will staff see it except here?

storm flumeBOT
#

Hello, @flat bobcat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@stiff sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal berry
#

Help me !!! my pubg Mobile account hacked someone Twitter account & i have fb and gmail login method but someone using my Twitter account

#

I need to unlink Twitter login method

flat bobcat
#

😂😂😂 this place is being run in the same way Iraq ran their propaganda when they were being invaded by the US. Complete denial of the obvious truth. It’s insulting.

raw cipher
#

@mortal berry same here, you will never get help from PUBG support service

night cloak
#

@flat bobcat can u read the pinned messages of this channel?And relax?

polar marshBOT
#

@dim prairie:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@elfin laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal berry
#

Help me !!! my pubg Mobile account hacked someone Twitter account & i have fb and gmail login method but someone using my Twitter account please unlink my Twitter account please check this issue

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @mortal berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin canopy
#

@crisp turret use #chat or DMs for that purpose.

raw cipher
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @raw cipher. Remember to read through #faq before asking questions in the support channels.

rotund marlin
#

when will bonus challenge start

raw cipher
#

I already ask questions, create a ticket, my PUBG account was hacked

#

I can’t login to my PUBG account

untold flame
#

Hallo

polar marshBOT
#

@untold flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fluid ore
#

My account got like hacked idk and the flag got changed. I changed my password and put 2 factor autentication already but i need 2 months to rechange my flag. Am i able to get a flag change card? or what do i do now. And my uc also got spent.

zealous cypress
#

When will next update come in pubg

fluid ore
#

helppp

#

what do i do

crisp garden
#

No date

lost turret
#

Is there a modmail in this server

#

???

fluid ore
#

where are the mods

night cloak
#

Hello My Facebook account linked to my game has been hacked and I have proof of payment in the account. Please link my game to another Facebook account, please.

crisp garden
#

Recover your Facebook contact the customer support of fb

night cloak
#

I talked to them but they didn't get it back to me, Facebook account is very difficult to recover I paid a lot of money in my game and have proof

crisp garden
#

Do you have any other linked social media

night cloak
#

Linked to my game?

#

No, I was the only link to my game on Facebook

#

Unfortunately we can't help you if you don't have a login method, try contacting the in-game customer service as well as Facebook. @night cloak

eternal hare
#

My frnd unlink his accnt a month agoo his accnt is loast how can he recover hi accnt any help???

storm flumeBOT
#

You can contact the customer service via the game settings, @eternal hare. Refer to subpoint 5.3 in #faq for further instructions.

fluid ore
#

Is there a way to get a flag change card

#

i got hacked and i dont know how

#

who should i contact

polar marshBOT
#

@tulip cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden
#

Just wait

night cloak
#

Hi there earlier today i killed a hacker using speed hacks (he was going 2x -3x speed) but i dont have any evidence of him hacking is there any actions i can take next time like screenshoting his name or something else if i encounter a hacker

elfin canopy
#

Video evidence is acceptable,@night cloak

#

Otherwise you may report them in-game.

solemn oxide
#

I have made custom room yesterday but there is a glitch That someone joins it doesn't show to me but when I restart pubg it's showing

wooden mulch
#

@flat bobcat Actually, what you say is 100%

upper kiln
#

Can i play Korean version and mix with global version players?

wooden mulch
#

Can i buy from this midasbuy website

upper kiln
#

Hey! reply

pseudo night
#

When new update for erangle map come ?

raw cipher
#

Bad support service got no help!

night cloak
#

Are there any apps that help you know what fps are you playing on

crisp garden
#

@upper kiln yes

#

But if you're in Korean version you can't join clan of global players

#

@pseudo night no specific date for that

night cloak
#

Are there any apps that help you know what fps are you playing on

#

I don't think so unless there is a default game which supports that @night cloak

#

Theres yt uber using it

fluid ore
#

who pinged me is it solved?

night cloak
#

;-; not me

#

What was the issue @fluid ore

#

@raw cipher can't help you if you don't say the issue

crisp garden
#

You can see your fps if you have built in game booster like Xiaomi

fluid ore
#

My flag and description got changed for no reason i think i got hacked and i changed password and enabled 2 factor and changed description but my flag is changed and my uc was used. i need wait 60 days for flag to renew but i want to change it now

night cloak
#

Wasnt me 0_0 i didnt ping

#

@fluid ore you need to wait for 60days.

#

Is zendex even in this server tho

#

Im his big fan ;-;

fluid ore
#

Pubg do not give out flag cards? I didnt change it iam worried

night cloak
#

@night cloak move to #chat

#

@Zendex

fluid ore
#

how do i know my account is safe or not

night cloak
#

Ok -_- bye

#

Once you have changed the password and Enabled the 2FA then your account is safe.@fluid ore

pale ether
#

how to play pubg mobile on pc how to download dm me if anyone knows plz help

night cloak
#

@night cloak next time will be a mute. If you keep chatting in here

#

There might be a app to see ur fps @night cloak

storm flumeBOT
night cloak
#

Im asking a question

fluid ore
#

@night cloak ok thanks

viral ocean
#

@night cloak there is

night cloak
#

Already gave you an answer @night cloak

#

@viral ocean tell me in dms

#

Ok bye

raw cipher
#

@night cloak I already wrote here 3-4 times, that my PUBG account was hacked, I can’t login to my PUBG account. What and how I can login to my account?

fallow jay
#

is gameloop and third party emulator lobby is different ?

night cloak
#

Can I share this server any link plz

lean wolf
#

I lost my pubg account by unlinking

crisp garden
#

@fallow jay yes

lean wolf
#

can anyone help me out i want to recover my lost account of pubg mobile.

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @raw cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

You can contact the customer service via the game settings, @lean wolf. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@night cloak ^^

#

Thnaks

lean wolf
#

i already reported in game a month ago they told me that they will recover my account but now 1 month passed and i didnt got my account back

#

i want the link of website which pubg gave in discord of google docs which helped peoples to get their account back

cunning tusk
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cunning tusk. Remember to read through #faq before asking questions in the support channels.

night cloak
#

If you have provided the right informations then you'll be getting your account back. Wait patiently while they're fixing this. @lean wolf

lean wolf
#

how much more should i wait?

#

i had spent more than 1000 dollar on that account

night cloak
#

Due to the pandemic and all it will take longer than the usual

cunning tusk
#

@night cloak any one open my pubg account and linked to email and he is opening my account plz help me

night cloak
#

Do i get banned for using game booster?

lean wolf
#

But in pandemic my friend got his id back within a week

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Is there any other account linked with it@cunning tusk

cunning tusk
#

Ye

night cloak
#

Its not gfx its just game booster to show my fps

cunning tusk
#

Yes fb and tweeter

night cloak
#

Read that carefully @night cloak

#

And which one is hacked @cunning tusk

#

?

fallow jay
#

will pubg fix there lobby in future ? i mean third party emulator lobby and gameloop lobby

cunning tusk
#

I don't no but any one is opening my account brother,and he linked my pubg account to email id

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @cunning tusk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cunning tusk
#

@night cloak I want to talk in vc plz reply

night cloak
#

An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.@fallow jay

fallow jay
#

and i met lots of cheater and hacker . because i am playing in phoenix os

night cloak
#

I can't @cunning tusk . Follow the bot message

crisp garden
#

@fallow jay then pley in gameloop

night cloak
#

Only gameloop is recommended@fallow jay

fallow jay
#

gameloop is so lagging. i am not play perfectly.

cunning tusk
#

@night cloak plz help me

fallow jay
#

now what to do

raw cipher
#

Get me back my PUBG account

#

I spend there around 2000$

dull cove
#

even u spend million dollar, u need to contact customer service in game..@raw cipher

raw cipher
#

@night cloak how I can contact with PUBG customer service?

haughty cypress
#

"in game"

raw cipher
#

I can’t login to PUBG, guys please understand it!

fallow jay
#

so pubg will fix it their lobby in future like new update ?

crisp garden
#

In menu

dull cove
#

you can contact them in login page

raw cipher
#

There I did but no respond!

dull cove
#

if u talking about emulator, then maybe not.. only Gameloop is recommended @fallow jay

storm flumeBOT
#

You can contact the customer service via the game settings, @raw cipher. Refer to subpoint 5.3 in #faq for further instructions.

fallow jay
#

i leave the game ratherthan playing in gameloop !!!

dull cove
#

good

fallow jay
#

thank you so much for helping!!!

dull cove
hushed marten
#

Unlinked process available

#

@storm flume need help

sinful latch
#

I Lost My UC And In Game Support Is Too Slow To Have An Ans. Is Any One Here To Give My Answers?..

hushed marten
#

@sinful latch contact to tecent support if it loss by technical issues

sinful latch
#

Do You Mean By In Game Support?..

hushed marten
#

@sinful latch Yes

sinful latch
#

They Are Giving Reply In 12-14 Hrs... And Not Providing Full Details

#

They are Toooooo Slow.

crisp garden
#

Ok

hushed marten
#

What they are providing please give here screenshot

crisp garden
#

@hushed marten yeah unlink is unavailable because it's disabled for now.

hushed marten
#

@crisp garden When will it work bro i have loss my account😭 😭 😭

crisp garden
#

No specific date

hushed marten
#

@crisp garden bro they are replying me

crisp garden
#

What did they say

crisp garden
#

Follow the steps

sinful latch
#

I Can't 'Coz There Was Just One Option After Their Reply...That Was Give A Stars And End Conversation...When I Done It My Chat Is All Cleared Up...

hushed marten
#

@sinful latch bro try again and come with screenshot then can. We are able to help you

#

@crisp garden no bro they are not sure

crisp garden
#

Follow the screenshot

raw cipher
#

How to contact with live support service?

polar marshBOT
#

@sinful latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed marten
#

@polar marsh how to recover unlinked account please help

teal zenith
#

I need help now

crisp garden
#

Follow the screenshot.

#

@teal zenith what's the problem

hushed marten
#

@crisp garden I have done that also but there is a not reply

crisp garden
#

Wait for reply

teal zenith
#

This player ID :533866947 /we was in the house an kiled a squad then he kiled us with head shot in house

crisp garden
#

Hacker?

teal zenith
#

Yes

raw cipher
crisp garden
hushed marten
#

They are saying to go login withyour Google account I have a login with Google account but then also not accessing to my that old account

raw cipher
#

They can’t help because they’re only for Korean Service

crisp garden
#

@hushed marten all the instructions are given in the screenshot. Please read carefully

raw cipher
#

It’s possible that to chat with live support service?

lyric garnet
#

Waiting for African server any support on that 😭

hushed marten
#

@crisp garden yes I know they are saying to login with your Google account then we can access to your old account but in that my Google account also has unlink with that old account and I have report with that account but 14 15 days has left but there is no reply from them and what to do bro

lavish sky
#

I can't see any one's profile picture in PUBG

crisp garden
#

There's a pandemic going on right now so it takes time for them to reply

raw cipher
#

Can anyone answer my question?

hushed marten
#

@crisp garden you are saying to me bro there as a padam going on right so it takes time this is for me

crisp garden
#

Yes

lavish sky
#

Can u please help me out

crisp garden
#

@lavish sky restart game

lavish sky
#

I done

maiden walrus
#

Hi can anyone help me recover my account

hushed marten
#

@crisp garden bro why I am mad do you know because I have lost my Royal pass season 6 to season 12 that's why I am in very serious bro what to say I have spend very much money in that account you can understand you also you also a pubg player

lavish sky
#

It's not showing from last 7 days from wen i started this game

autumn ivy
#

@raw cipher Live support for?

crisp garden
#

@lavish sky send screenshot

lavish sky
#

Wait

autumn ivy
#

@maiden walrus Explain the issue you're facing.

raw cipher
#

I can’t login to my PUBG account! Lost my PUBG account

hushed marten
#

@raw cipher how much days left you have lost your account

polar marshBOT
#

@maiden walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

autumn ivy
#

@raw cipher Please contact customer service for issues regarding your account. We cannot help you on discord.

raw cipher
#

My PUBG account was linked to Facebook account and my Facebook account was hacked yesterday, since that I can’t login to Facebook and PUBG too

autumn ivy
#

Refer to faq 5.3 for more info.

lavish sky
#

See I can't

hushed marten
#

what is going on everybody account is hacking at two ya three days my friend account also gets hack he told me that I can access my pubg real account

raw cipher
#

@autumn ivy I did contact but they said they can’t help, because they’re for Korean server

crisp garden
#

Maybe it's their picture laugh

autumn ivy
#

@raw cipher Contact global support

hushed marten
#

@raw cipher bro can you access in your hack account if you are getting access in your account then report to customer service

raw cipher
#

How Can I do it?

autumn ivy
#

Your account is global right?

raw cipher
#

@autumn ivy yes

hushed marten
#

@autumn ivy bro can you help me also in accessing my that unlink account I am I am very helpless bro please help me

autumn ivy
#

Okay, Go to settings > next to Log Out You will see the Customer Service option click on it and it should redirect you.

#

@hushed marten Sure. Explain the issue you're facing.

raw cipher
#

@hushed marten no, I don’t have access not to Facebook not to PUBG

lavish sky
#

Can u please help me out?

autumn ivy
#

@lavish sky We cannot help you if you don't explain the issue you're facing.

raw cipher
#

@autumn ivy bro I can’t even log in,

lavish sky
#

I explained already check screen shots up

#

I can't see any one profile picture

hushed marten
#

@autumn ivy bro when update as come you know that a link featuree is given that new option I have touched it and I have lost my two only two linked social media account and I cannot access with my that a linked account so what to do bro I am reporting to customer service but they are not helping me and they are not replying me I have on uninstall pubg and install pubg then also then then also there are not responsive bro very helpless bro please help me.

lavish sky
#

From starting day of game

autumn ivy
#

@raw cipher Try and look for a option on the main screen there is one I think.

crisp garden
#

Bruh just wait for them to reply

crude escarp
#

Hi. I bought uc but didn't get it. I write to the support in-game, I don't get a proper answer. uc no. money was deducted! What else can I do?

autumn ivy
#

@hushed marten Okay, It takes a bit for a reply from customer service since they have alot of requests daily. Please make sure you add as many details as possible on your message that you have sent. And answer all the questions correctly. Otherwise they may not reply.

hushed marten
#

@crisp garden bro they will not reply I know because how many days left one month left I have lost my account

autumn ivy
#

@crude escarp Who did you pay?

crude escarp
#

@autumn ivy in-game google play

lavish sky
#

Bru can u please help me out or I should go

crisp garden
#

It's loading

hushed marten
#

@autumn ivy yes bro I have given all right answer even before giving that report I have See on YouTube also how to reply the to customer service and what to say the right answer even I have watch the video before reporting that's why I am hundred percent sure that I have I have to give them right answer

autumn ivy
#

@hushed marten Maybe those videos are clickbait?

#

Don't do what a YouTube videos tells you to do. Most of them are fake and useless, Please read. #faq 5.3

hushed marten
#

@autumn ivy no bro that video has launched by pubg mobile and I have that link given to pubg mobile notice that's why it's can wrong

night cloak
#

lol tencent cs is super slow

autumn ivy
#

You can always send them another message if they didn't reply.

night cloak
#

the page says "please do not send us multiple requests"

#

but i guess i will

autumn ivy
#

@night cloak Please use a discussion channel.

night cloak
#

i got a 10 year ban on my 59 costume account I played on for 2+ years

#

and i didn't hack or use any cheats or do ANYTHING bad

hushed marten
#

@night cloak great congratulation bro and go to customer service now not waste time here we are we are discussing very seriously important. So go go go

autumn ivy
#

@hushed marten We cannot help you on discord. Only customer service can help you restore your account.

polar marshBOT
#

@lavish sky:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed marten
#

@autumn ivy ok bro thanks but I think that my account has I had lost my account leave it yaar I will I will leave pubg

autumn ivy
#

Bru can u please help me out or I should go
@lavish sky
I'm sorry but I don't wanna give you false information. Please wait a mod will be with you shortly.

#

@hushed marten Bro don't lose hope, You can get your account back just try.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed marten
#

@autumn ivy yes bro i will 😔😔

autumn ivy
#

Good Luck, Hope I helped.

hushed marten
#

@autumn ivy thanks one think bro where are you from

#

India yaa any where

autumn ivy
#

Please use a discussion channel for off-topic questions.

#

Like use #chat for chatting

hushed marten
#

Okay sorry

autumn ivy
#

Np!

raw cipher
#

@autumn ivy bro I can’t connect to Global support service

autumn ivy
#

@raw cipher Wdym?

raw cipher
#

You said to connect Global Support service to resolve my problem

autumn ivy
#

Yes.

raw cipher
#

So I can’t connect with them

autumn ivy
#

Specify.

raw cipher
#

There only questions and answer please select that select this

autumn ivy
#

Answer those questions

raw cipher
#

Look bro, my Facebook account has been hacked right?, my PUBG account was linked to Facebook. The hacker post something bad and Facebook disabled my Facebook account, now I can’t login to Facebook, Instagram and PUBG ,

spring zephyr
#

@raw cipher So, you lost your PUBGM account right?

raw cipher
#

@spring zephyr yes

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @raw cipher. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

autumn ivy
#

@raw cipher If your Facebook account was disabled then contact their support.

raw cipher
#

And now the hacker sending to my friends some links

night cloak
#

Avoid repeating the issue in here. It is your responsibility to protect your account. We Discord staff's can't help you with the issue. Contact Facebook. @raw cipher

raw cipher
#

Ok!

autumn ivy
#

Good luck

hushed marten
#

@autumn ivy hey bro are you here

#

Please reply bhaai jaan

spring zephyr
#

@hushed marten English please.
And what's the issue?

hushed marten
#

I want loxpop hee cann only reply

#

And slove my problem

autumn ivy
#

Yes.

hushed marten
#

@autumn ivy bro they had given me rlp now

#

Rply

autumn ivy
#

Okay.

#

And?

glossy sable
#

What is your issue, @hushed marten?

#

You have to give them the information they asked.

autumn ivy
#

Answer to those questions correctly.

hushed marten
#

@glossy sable bro unlinked account by mistake

glossy sable
#

I see.

autumn ivy
#

Like your user id - which account unlinked etc

hushed marten
#

@autumn ivy in how ways right answer pleased give examples plzzzzz

autumn ivy
#

@hushed marten Right answer means answering every question truthfully and we'll right. Like if they asked you to give them your user id, You give them your user id

glossy sable
#

Just put the numbers and the answers, @hushed marten.

autumn ivy
#

Like:
#1: Answer goes here

hushed marten
#

@glossy sable yes bro

autumn ivy
#

Like that.

glossy sable
#

Is there anything unclear?

hushed marten
#

Mean like this

  1. Facebook, GamePlay
autumn ivy
#

Yes.

#

If there is anything you want to ask please don't hesitate to ask!

hushed marten
#

Okay thanks 😊 I'm going 🔥🔥

autumn ivy
#

@hushed marten Good Luck!!

glossy sable
#

Play Games*

autumn ivy
hushed marten
#

Star is important this one**

shy mist
#

Can we get an option to buy MATERIALS directly through UC without spending tons of money for it?

glossy sable
#

Not sure to understand.

autumn ivy
#

Star is important this one**
@hushed marten
No