#questions

1 messages · Page 853 of 1

terse flare
#

And one more thing how can I enable ultra audio in vivo Z1 pro

normal fulcrum
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@terse flare Internal recording is allowed by game. If it's not recording internal sound. Use another screen recorder. Or contact support of that screen recorder

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@terse flare Please don't ask questions not related to game

terse flare
#

Ultra audio of pubg

normal fulcrum
#

Try contacting support of that app you're using

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Ultra audio of pubg
You can't enable it manually. You will get the option if your device supports it

harsh drift
terse flare
#

Ok

#

Thanks for help

normal fulcrum
#

@harsh drift

Connection terminated due to data error

Reason for this issue may include :
white_small_square The DNS server of your network connection has trouble connecting to the game's server.
white_small_square Repeated and forced change of network while in-game or a change in client sided data, for example: device date and time.

Solution:

white_small_square Go to device settings » System › Date and time › Turn on the options saying Automatic date & time and Automatic time zone.
This will make your device use network provided date and time and will fix your issues.

Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from the Play Store.

For further information about changing DNS refer to faq 4.5 in #faq channel.

Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.

merry elbow
#

I could buy the Seduction set with AG before but now it is only available with UC, please bring it back

normal fulcrum
#

@merry elbow #old for any feedbacks

harsh drift
#

Ok thanks, and is there any app because i use ios

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy
#

Post it in #old, @glossy wasp.

neon dew
#

@neon dewthx for you help I purchased the prime plus thxx
@native socket you are welcome

night cloak
#

Guys can someone help me??

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How i find a special character ?? Like the guy im looking for has special symbol at the start of the name

feral knoll
#

@night cloak you can find in global chat in gameArsalanLurk

night cloak
#

What

feral knoll
night cloak
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I can't find someone if i don't have his special symbol at the start of his name

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I need this 2

feral knoll
#

You get special symbols from other players name

night cloak
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No

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I have to copy paste it

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But idk how
Or
Where
So
Im
Asking

crisp turret
#

@night cloak you can search on Google for those special characters or can match if someone in your friend's list have a same symbol

chilly sail
verbal pecan
#

Hi

near glen
raw kestrel
#

Hello, my Facebook account linked to the Al-Bebji account was stolen yesterday and then uploaded photos to the Facebook account, which led to his closing permanently and my pubg account was stolen. Please help me to restore my account.

night cloak
#

@crisp turret how

verbal pecan
#

Guys i have a video that show a hack in the games

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Where i can send it?

night cloak
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I don't have any@crisp turret

raw kestrel
#

Please help me

crisp turret
verbal pecan
#

Tkanks

night cloak
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@night cloak you can Google for special characters

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@chilly sail yes

storm flumeBOT
#

Hello, @verbal pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint #2.8 in #faq for further information, @raw kestrel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@raw kestrel follow #faq 2.8 if your account got stolen

plush spindle
#

why @everyone why i cant use my premium crate cuppon

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i have 7 but the option of use isnt available

crisp turret
#

@plush spindle The Premium Crates' spot in the shop is currently replaced by the Custom Crates. However, the Premium Crates will be available again starting June 21.

plush spindle
#

oh ok @crisp turret thnk for your coperation

raw kestrel
#

@polar marsh I have already contacted the Facebook administration but my account has been completely closed by the hacker. Please help me, I want a solution

sick hazel
#

@night cloak i cant able to send you information in DM

night cloak
#

@sick hazel Now you can.

elfin canopy
#

@rapid oyster This is not a place to find sponsor.

night cloak
#

I can't find this guy

#

๛乡

polar marshBOT
#

@pale matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

paper rivet
#

is there anyone suffering from disconnecting while your in a room ??

crisp turret
#

Please contact to your network service provider for this issue @paper rivet

paper rivet
#

this is not network issue, it happened with me several times and my friend too @crisp turret

night cloak
#

@raw kestrel contact Facebook

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And avoid repeating the issue in here

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@night cloak help

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Yes

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How can someone report a hacker if he cant see his ID after pressing the button death cam

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Like i wanna se how he killed me and i press replay death cam

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But i can't view hs ID

#

That is fixed now

#

How

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How i can get his id after pressing replay death cam

covert haven
#

How can i cancel Twitter link to the pubg.

night cloak
#

@covert haven twitter settings

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I want to talk to an employee

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😂

blazing heath
#

good luck with that

night cloak
#

The unlinking feature is disabled atm@covert haven

blazing heath
#

tencent doesnt care about the players. they only care about making money.

night cloak
#

@night cloak left bottom corner you'll find that

covert haven
#

Someone hack my Twitter and its linked to pubg how can i cancel Twitter

night cloak
#

@blazing heath please do move to #chat if you don't need assistance in here

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @covert haven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

blazing heath
#

oh i do though

night cloak
#

@night cloak i got only PUBG logo and details

crisp turret
#

@night cloak i appreciate you wanna Report him back and work hard for it but if you report it through in-game once then you need not to report them again ! Team will investigate against them for Sure.

night cloak
#

@crisp turret in game doesn't work very well :(

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

blazing heath
#

how do i get my points back from dying by a cheater?

dry carbon
#

There is a hack

night cloak
#

@night cloak It is effective but slow due to sheer number of reports.

crisp turret
#

@blazing heath was the player confirmed a cheater by pubg team ?

dry carbon
blazing heath
#

oh no, i cant even report him. no player name or ID when i hit report. its not like the pubg team is gonna give me my points back anyway

#

if you think so my friend you are delusional

storm flumeBOT
#

Hello, @dry carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dry carbon
#

Thanks

crisp turret
#

@blazing heath if you will not Report then how can the team know that you are facing the hacker. Your little contribution remove hackers not only for you but for all of us

blazing heath
#

sir/ma'am, i have reported them. the problem is when i click on the in game button to report them cheating their name/id disappears.

#

i have reported plenty of cheaters and do all the time.

zenith dagger
#

Hi

night cloak
#

That is fixed and reporting via in game is effective but slow due to sheer number of reports.@blazing heath

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @zenith dagger. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@zenith dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak sorry my bad. I got you wrong
I find it ✌️❤️(someone send me )

blazing heath
#

@crisp turret as an example i have reported player ID 5623547565 at least 5 times for hacking and teaming with other squads.

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and still keep running into him and his team in FPP NA miramar matches.

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my squad and i reported hi 3 man team for using hacks and teaming with 3 other squads for 3 days now. and still nothing.

storm flumeBOT
#

Hello, @blazing heath!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

As I said read my last message

blazing heath
#

i have reported this ID everyday for the past 4 days and nothing

#

yep i have done that

quiet marlin
#

Hi

blazing heath
#

but you want to give me the run around cause what do you care

polar marshBOT
#

@near mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blazing heath
#

i cant post in the #cheater-reports thread so i do it through the in game report system which it seems they have figured out how to circumvent

polar marshBOT
#

@sacred osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quiet marlin
#

‏Hi, I want to report this hacker. I did a tip on the same game, but there is no benefit for this name and ID

‏ID : 5882520615
‏Name: حًسًٌنً

#

I have the clip uploaded to YouTube

storm flumeBOT
#

Hello, @quiet marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

glossy sable
#

Send the link to the in-game Customer Service, @quiet marlin.

#

Doesn't work like that, @near glen.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

severe gust
#

I have video clips of people who cheat on playing, is it conclusive evidence for their account to be closed?

#

Is anyone here

hot osprey
#

Do i need to get permission for conducting esports in pubgm?

celest cove
#

@wheat thistle

glossy sable
#

Are the username and numeric identification displayed on the recording, @severe gust?

#

Is it a commercial event, @hot osprey?

severe gust
#

yas

hot osprey
#

What do u mean by commercial event.. i dont get it @glossy sable

glossy sable
#

I'm not sure to understand your question, do you mean you want to make a tournament, @hot osprey?

hot osprey
#

Yep

severe gust
#

Why can't I put the video links in the reporting room

glossy sable
#

Are you getting money from it, @hot osprey?

left mortar
#

@lime juniper Why was my report removed from the list?

storm flumeBOT
#

Hello, @severe gust!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

glossy sable
#

Only 1 person per message, @left mortar.

hazy phoenix
#

Guys i have a question is there anyone here?

left mortar
#

@glossy sable So the report is closed

hot osprey
#

Charging entry fee @glossy sable

severe gust
#

I used this link before but was not punished by anyone who reported it there

left mortar
#

Only 1 person per message, @left mortar.
@glossy sable I mean, wait for Monday

glossy sable
#

Yes, @hazy phoenix?

Hold on a second, @hot osprey.

Yes, @left mortar. Read the pinned messages and be sure to follow instructions next time.

hot osprey
#

Okay @glossy sable

severe gust
#

A server to receive notifications from thousands of players and only one person can use it

celest cove
#

@wheat thistle

night cloak
#

It is effective but slow due to sheer number of reports.@severe gust

hazy phoenix
#

@glossy sable bro is a 6gb ram recommended to play pubg i mean will it run smooth in upcoming updates i am asking you because maybe you know more about this stuff

night cloak
#

@celest cove yes

celest cove
#

@night cloak that person is dming me saying they cant text here

#

So i pinged them so that they can text

severe gust
#

You want to create a clean environment with the game, and I am from the morning until now that I have not eliminated a clean player

celest cove
#

or come to the channel

#

can you dm them and talk to them? @night cloak

night cloak
#

It will run smoothly, make sure to have minimum amount of internal storage. @hazy phoenix

severe gust
#

Four months ago I used the link to report this slow

glossy sable
hazy phoenix
#

@night cloak ok last question is a 4gb ram recommended too or no?

glossy sable
#

Yes it will, @hazy phoenix.

#

Minimum is 2GB.

#

At least 1GB of free storage is recommended too.

hazy phoenix
#

@glossy sable ok thank you

hot osprey
#

@glossy sable thanks mate

glossy sable
#

You are welcome. Please go through #faq if you didn't, @hazy phoenix.

#

You are welcome, @hot osprey.

hazy phoenix
#

@glossy sable 👍

severe gust
#

So what is the solution now?

raw kestrel
#

Hello, my Facebook account linked to the pubg account was stolen yesterday and then uploaded photos to the Facebook account, which led to his closing permanently and my pubg account was stolen. Please help me to restore my account.

night cloak
#

It your responsibility to protect your account, Refer #faq 2.8. We Discord Staff's cant help you with the issue so avoid repeating the issue in here. @raw kestrel

raw kestrel
#

@night cloak I have already contacted the Facebook administration but my account has been completely closed by the hacker. Please help me

blazing heath
#

whos responsibility is it to protect players from cheaters?

night cloak
#

@raw kestrel is there any other account linked with it other than Facebook so that you can access the account.

#

@night cloak can u send me the website of cheater report?

alpine brook
night cloak
#

Thanks

alpine brook
#

@blazing heath It's pubgm community's responsibility & they're working on it regularly.

raw kestrel
#

No, there is an account linked with the game, Show my Facebook account @night cloak

storm flumeBOT
#

You can contact the customer service via the game settings, @raw kestrel. Refer to subpoint 5.3 in #faq for further instructions.

summer cedar
#

Hello please help

blazing heath
#

@alpine brook yeah thats what they tell you

#

how can i use the link you posted if i dont know how to type arabic?

alpine brook
#

@blazing heath Why you need to type arabic? Type English.

#

@summer cedar What is your issue?

blazing heath
#

two fields marked as must fill ate user name and user id. i have the id but his name is in arabic, and thats why

summer cedar
#

I lost access to my gmail account I cannot log in to my account authorized units please help!

alpine brook
#

@blazing heath Just copy & paste it

summer cedar
#

@summer cedar What is your issue?
@alpine brook I lost access to my gmail account I cannot log in to my account authorized units please help!

alpine brook
#

@summer cedar Wasn't you linked your pubgm id with another social media account?

brittle ridge
#

38 days ago, and this is the third time that I have sent the company, and the same answer has come

Hello Soldier, Thank you for your patience. We are pleased to inform you that we have performed data recovery accounts that met the requirements. You should now be restoring your original account. So, if you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We kindly ask you to read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.
Reham, please do not use different accounts to request the recovery of the same lost account, as this will make the process of recovering it difficult and prolonging it. Thank you very much for your cooperation. We will always be available to assist you as quickly as possible. At the present time, if you are facing any other technical problems, or if you have any comments, concerns, or suggestions, please send us the details of the problem and a screenshot that explains it, and we will be very happy to help you. IPLAYERUNKNOWN'S BATTLEGROUNDS Mobile acs als die

alpine brook
#

@blazing heath go to his/her profile & copy name (marked on green)

summer cedar
#

@summer cedar Wasn't you linked your pubgm id with another social media account?
@alpine brook I want to remove my gmail account attached on Facebook because I can't access my gmail account increment

pure raft
#

Please when is the next crew match starting?

night cloak
#

@brittle ridge please be patient while they're processing your request.

desert marten
#

http://cheater-report.pubgm.cc/

@night cloak

I have been notified a lot through this site but no player has been banned. I hope that this site is activated in an excellent way or it is not circulated because it is only wasting time

blazing heath
#

@alpine brook it doesnt matter what i do any way because he will just amke another account in 10 seconds and start hacking again ruining real players

alpine brook
#

@blazing heath Lobby matter's bro. A new account won't play with higher tier account.

night cloak
#

@desert marten It is effective but slow due to sheer number of reports.

severe gust
#

Hello, is there anyone here who can help?

summer cedar
#

@alpine brook bro help me> @alpine brook I want to remove my gmail account attached on Facebook because I can't access my gmail account increment
@summer cedar

desert marten
#

Naturally, there is a huge amount because the protection of the game is very, very, very weak

brittle ridge
#

@night cloak What is the use of patience if the answer to the third time the same result, there is nothing new in the topic

alpine brook
#

@summer cedar Go to your facebook account setting > general
Add new gmail account. Confirm it from mail link. Then remove the old one.

brittle ridge
#

@night cloak They ask me to write to them for the fourth time, but I will not do that. Please help me

severe gust
#

Lesser, open the reporting room so that I can upload the videos of the cheaters for this day

alpine brook
severe gust
#

Without, it does not work

summer cedar
#

@summer cedar Go to your facebook account setting > general
Add new gmail account. Confirm it from mail link. Then remove the old one.
@alpine brook Oh man, you don't understand me Facebook is connected separately. I cannot access my gmail account, so I have no chance to remove it.

alpine brook
#

@summer cedar DM Please (with screenshot). I'll reply you later

severe gust
#

I used it four months ago and the cheater still enjoys cheating

alpine brook
#

@severe gust Did you submitted video proof?

brittle ridge
#

28 days ago, one of you asked me for teachers here, and no answer came from you. Can you take the information and help me with it?

night cloak
#

When is the crew challenge

blazing heath
#

@alpine brook you say that but this person literally has a number to text him on whatapp in his signature. people pay him to help them push rank. the first time i ran into his team there were 12 of them teaming. and since he killed me using a 6x AKM spray from around 300 meters, i could only report him and his team of 2.

severe gust
#

Yes, I have attached a video clip, which is very clear

brittle ridge
#

If my game doesn't return, I will kill myself. I lost a lot of money on it

severe gust
#

Since eight o'clock in the morning until now, I have not been excluded from the hands of a clean player

summer cedar
#

@severe gust Did you submitted video proof?
@alpine brook dm please

alpine brook
#

i'm playing pubgm now. will check later

brittle ridge
#

Is there anyone who can support here?

#

Gosh what is happening with me

severe gust
#

A game that didn't care about people's problems and wants people to keep playing

brittle ridge
#

@severe gust Yes i know that you are is right

severe gust
#

I have videos of people cheating, I spent a lot of time on them and nobody answers us

gleaming tapir
#

Who is responsible here

#

How can I contact the administrator

severe gust
#

no one

#

I guess the company is selling cheat programs so they didn't give me any attention

#

See you later

polar marshBOT
#

@ivory plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw kestrel
#

@polar marsh Hello, my Facebook account linked to the pubg account was stolen yesterday and then uploaded photos to the Facebook account, which led to his closing permanently and my pubg account was stolen. Please help me to restore my account.

alpine pine
#

my PUBGM is automatically changing to portrait mode and changing back to landscape. Is it just me?

night cloak
#

My friends account has been haked and haker is asking for money and telling me that he will hack his social media sides so that he will not have access so what should I do ?

#

@raw kestrel mail officials .

#

@night cloak he will scam the money too maybe

#

@night cloak what ?

#

But he is asking for 5000 ₹ which he can't afford

#

Tell him to give his aadhar card or any other identy just complaint in cyber crime..

#

Scam him😂

#

@night cloak bro she is girls and her family don't know about this her boyfriend is the who buy is off

raw kestrel
#

What is the mail official did not understand what it means @night cloak

severe comet
#

I’m using my phone to play PubG and when I open the discord app to talk to my team mates I can’t hear the sound of the game it’s very low how can I fix it

arctic spear
#

Hack t3e zebi nkna nik mtkom mlkhr

silent acorn
swift plover
#

hey admin

velvet vault
#

Can room matches be spectated using KR version like we do in classics?

polar marshBOT
#

@pliant kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

surreal geode
#

I have red magics 3s which is a good gaming phone with 12gb ram so if I play with max FPS and graphics will I lag alot?

vague vault
#

I lost my PUBG account,, what can i do ?

patent wigeon
#

Linked my account with the wrong email and I wanna correct it or remove it.
Any help?
Email not social or google account.

crisp garden
#

@patent wigeon u can't lol

flat bobcat
#

So, @steep grovecent Staff, any news on what you are not going to be doing about hackers?

velvet fjord
#

Hi pubg mobile

polar marshBOT
#

@light basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden
#

@velvet fjord hi player

velvet fjord
#

Bhai hindi language hai

undone basalt
#

Hi PUBG support

#

I didn’t get back my account

velvet fjord
#

@undone basalt hi

#

@undone basalt okk please wait players

#

@polar marsh hi pubg mobile

shell pumice
#

Why does this always happen and it keeps making clicking noises

wicked shuttle
#

Hi

alpine brook
#

@wicked shuttle Post your issue please.

undone basalt
#

Hi I talk to the support pubg mobile I didn’t get my account back

#

@polar marsh

wicked shuttle
#

Can anyone help me

#

My account was stolen and the thief used an illegal method😔

#

Please help me, please

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wicked shuttle
#

@alpine brook Can you solve my problem?

alpine brook
#

@wicked shuttle I'm unable to do this. Sorry

wicked shuttle
#

@alpine brook But I wronged 😓

shy mist
#

When does Special bundle return is it tmmrw eh?

alpine brook
#

@wicked shuttle It's your own responsibility to secure your id. I don't think anyone can help you.

pseudo night
#

Why we cant meet with pubg stuff ?? There is way ? We want to give idea to improve game

wicked shuttle
#

@alpine brook What do I do to find someone to help me solve my problem

alpine brook
#

@wicked shuttle If your account was hacked. No-one can help you i think.

pseudo night
#

I think if they make open day for gamer it will be so good

polar marshBOT
#

@wicked shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

odd juniper
#

hi

patent wigeon
#

@patent wigeon u can't lol
@crisp garden hope I can in some next update

snow stirrup
#

Why my game doesn't support 4 fingers? I mean when I try to shoot and aim it don't work with 4 fingers

crisp garden
#

@patent wigeon you can add that to #old so their team will see it

spare jacinth
#

Hi, I lost my account after the feature to unlink

night cloak
#

Hi. I would like to know if i can takeover an inactive name. Seems like the name i want haven’t logged in since game launched. Can you help me?

mortal patrol
#

or for tomorrow?

crisp garden
#

@night cloak nope

fathom plover
#

@snow stirrup potato phone

snow stirrup
#

@snow stirrup potato phone
@fathom plover
Samsung galaxy note 9...

polar marshBOT
#

@odd juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fathom plover
#

@snow stirrup oh it should work then, i use an s10

snow stirrup
#

Pubg is broken bruh

night cloak
#

:/

wide scarab
#

Hi
How I can report hack?

storm flumeBOT
#

Hello, @wide scarab!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

crisp garden
#

@night cloak lol don't post it here

shy mist
#

@night cloak Did u purchase it lol?

spare jacinth
#

Hi, I lost my account after the feature to unlink

night cloak
#

@crisp garden lol mods will delete if it violates anything, I was just posting to let them know of source

#

@shy mist nah

crisp garden
#

You give idea to ppl pubgm_yeheboi

night cloak
#

Not like a 6 yr old is going to have 180$ usd

#

For the past like 10 classic crates I've opened I've gotten the same item and I feel like the crate is just glitched or it's just stupid

crisp garden
#

It's based out of luck -cheetos

obtuse tree
#

@wicked shuttle say here

polar marshBOT
#

@wicked shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

snow stirrup
#

How can I copy controlls and then paste it in the 3rd one

night cloak
#

Anyone facing spectate lag ...when pressed spec to a friend game get stucks it takes several min to unstuck...sometimes it stays stuck ...

S10+
Internet is gud
It happened Since 5 hours ago

spare jacinth
#

Hi, I lost my account after the feature to unlink

lusty dome
#

is there a way to change pubg version to a old one? I want to play with bots only and i'm getting matched with 99 real people

woven scroll
#

Give me working reedem codes please 🤣🤣😂🤣

feral knoll
#

@lusty dome no

lusty dome
#

i will hack it

feral knoll
#

@lusty dome good luck with that pubgm_yeheboi

magic kiln
#

what is this

#

60 then 90?

feral knoll
#

@snow stirrup you cant do that.

magic kiln
#

seems like pubg tryna clickbait lol

polar marshBOT
#

@undone dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven plume
#

Hello

magic kiln
#

bruh i just prooved pubgm greedy

uneven plume
#

I have a big problem in pubg

crisp garden
#

What's your big problem

uneven plume
#

Someone open my account with me

crisp garden
#

@uneven plume what it says send screenshot

uneven plume
#

Are u support??@crisp garden

crisp garden
#

No I'm cheetos

uneven plume
#

I need talk with support

#

My acc has been hacked

brave badger
#

Thats tough

#

There is a 99.9% chance ur not getting ur acc back so just give up

#

Q : When’s crew challenge registration opening

uneven plume
#

No i can open my account but sometimes he is closed because someone log IN

brave badger
#

Change ur password or smt

#

It will log them out

magic kiln
#

bruh im not gonna pay $5 to open that crate 3 times for a literal 2% chance of getting the dacia skin, not saying its ur problem but these pubg creaters r wiling out peroid

brave badger
#

Fr

uneven plume
#

Password what

brave badger
#

Man idk im going bye

uneven plume
#

He is link my account with Twitter and Facebook

#

And i link with email

brave badger
#

Then u r over

uneven plume
#

Please help me

crisp garden
#

@uneven plume change password and able 2factor authentication

#

And log out of all sessions

uneven plume
#

How

#

I can't

crisp garden
#

Change password

polar marshBOT
#

@proper rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

magic kiln
#

@idle crescent kd 7?! tf.

#

teach me the way

night cloak
#

Any free way to get an ID CARD? Other than level 10 mission

#

And the one in shop for 180 uc

latent drum
#

Selam

meager lark
#

Hi

glossy surge
#

Hello, I want to report Hacker

storm flumeBOT
#

Hello, @glossy surge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

neat grail
#

@night cloak returner mission but you need to be inactive

vast seal
#

Tengo una samsung note 10+ y desde mayo el juego no fluye a 60 fps, el problema surgió después de la actualización

#

I have a samsung note 10+ and since May the game does not flow at 60 fps, the problem arose after the update

#

help me!!!

hexed crescent
#

The game servers lagged out when i tried to gift someone a free popularity bike, forcing me to spend 10 uc on a second bike (it didn’t even ask me to confirm expense). Will you refund my 10uc? My player id is 5706802441. Thx for time.

left bough
#

Hi, My account has been stolen I want help? Please note that the account is linked to Facebook, Twitter and the game ​​Center

night cloak
#

hello I need help how much synergy do the person need to gift

#

<@&481161015728406538>

timber sierra
vague vault
#

Hi
I need support with my account,
I can not login with Facebook or Game Center,, when I login it's create a new PUBG account, I want my old PUBG account back ,, please help me ):

night cloak
#

Pubg mobile do you have a layout of all the maps?please dm me thanks

pulsar adder
#

I need help my account was shacked

#

Hacked*

vivid merlin
#

@night cloak gift what?

#

also dont mention the moderator role unless there is an emergency, this wasnt one. next time you do proper moderation actions will be taken.

#

@pulsar adder the media account or the pubg account?

#

@vague vault try to contact customer service.

pulsar adder
#

Pubg account, they're using my email to log in, and they kicked me from my email

#

I have video of them kicking me from my account

vivid merlin
#

@pulsar adder you can try to recover the account by contacting customer support.

pulsar adder
#

I get nothing but some bot response

vivid merlin
#

@pulsar adder do you have another social media linked to the account, that the hacker doesnt have access to?

pulsar adder
#

Yes, thats how I keep logging in

vivid merlin
#

If a hacker has gained access to your game account and has linked their social media account, you must immediately contact the in-game customer support regarding the issue.

Before contacting the in-game customer support, make sure you have another social media account linked to the game account, to which the hacker does not have any access to.

Please be advised, due to a high number of such request, the game support may take up to 90 days to process it after you have provided sufficient evidence to prove your account ownership.

Kindly refer to the image below for more information regarding how to contact the in-game customer support for such issues.

#

@pulsar adder try pubgm_this

foggy kite
#

I canceled my account link and lost my account

undone sable
vagrant onyx
#

Its could visual bug

#

@undone sable

undone sable
#

There are so many x-ray vision using players who have the perfectionist title is unbelievable. I was lying down and camping due too the crazy amount of hackers. Lying down without moving for 3 circles. These 2 come in kill a bot below me and throw a Molotov exactly where I was. On the roof of Villa in vikiendi. There is no way in the world anyone can be seen up there without the X-Ray vision hack. And the guy who does it has the perfectionist title. Really!?

storm flumeBOT
#

Hello, @undone sable!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

undone sable
#

Yes I reported him in game. But I know if he has the perfectionist title he has royal pass for atleast 6 seasons. So that hacker is going no where.

#

I even recorded my death replay so I have double the proof.

#

I really don't know how the in-game reporting works. Either this reporting is a facade. Or some one is being told not to do their duty when they see people who have made purchases in game.

foggy kite
#

ساعدوني الغيت برنامج لعبة Game Center وفقدت حسابي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @foggy kite. Refer to #613267301243944960 for language channels.

foggy kite
#

ID : 5216485871

limber locust
foggy kite
#

ساعدوني الغيت برنامج لعبة Game Center وفقدت حسابي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @foggy kite. Refer to #613267301243944960 for language channels.

limber locust
#

how to contact the admin

storm flumeBOT
foggy kite
#

I canceled the link to a program and lost my account

#

ID: 5216485871

vagrant onyx
#

If you have encountered an issue with the account unlinking feature, @foggy kite , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

light acorn
#

Why I can’t not report cheater in the cheaters report group? While i’ts in open time ?

#

Please advise me?

foggy kite
#

@vagrant onyx

Please help me lose my account two months ago

#

@vagrant onyx

I got a message that your original account has been restored and it has not been shown to me

lofty tinsel
inland storm
#

help please what is this ?? i didnt play with any hack please check my account again

inland storm
#

m.nabil89@outlook.com this is my game mail and i didnt play with any hack or cheat or anything please feedmeback

silent acorn
#

Why when I click on Silverback set game says Event has ended ?

#

@vagrant onyx

dense lintel
#

@silent acorn same

silent acorn
#

How can we fix it

vagrant onyx
#

@lofty tinsel event not release yet

dense lintel
#

@vagrant onyx when will it come

vagrant onyx
#

@silent acorn not yet you have to wait

#

@dense lintel

dense lintel
#

Any idea when will it release

storm flumeBOT
#

Please refer to subpoint #2.12 in #faq for further information, @inland storm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

silent acorn
#

Will it come in lucky spain or in the crates? @dense lintel

dense lintel
#

@silent acorn spins

vagrant onyx
#

@silent acorn @dense lintel no idea when its release
Ones its release i will ping you in this channel

dense lintel
#

Ol

silent acorn
#

Thanks!

olive lagoon
#

Hi

inland storm
dense lintel
#

?

inland storm
#

i got ban without any reason please check my account m.nabil89@outlook.com please i beg you to check my email

#

@somber solstice i got ban without any reason please check my account m.nabil89@outlook.com please i beg you to check my email

pulsar adder
#

Theres no point to doing it if its gonna take 90 days

inland storm
#

no

#

it take 10 years

pulsar adder
#

Itd be great if Tencent was good at their jobs

#

"You cant unlink your accounts" that's so dumb, now I have to worry about someone on my account getting me banned

#

Pay as much as I do and get spit on

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @inland storm:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

floral moon
brittle hollow
obtuse vine
inland storm
thorn creek
#

Pubg should make their own graphics/gameplay enhancements tool

#

It will help players facing lag and framedrops

short eagle
#

U could post that in #old @thorn creek

thorn creek
#

@short eagle sorry for that pigsy

#

Nvm

short eagle
obtuse vine
#

😂

floral moon
polar marshBOT
#

@lunar zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@sullen cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

whole yoke
#

For some reason the website won’t work

#

For getting UC onto hour account

dense lintel
#

@whole yoke midasbuy 🙄

polar marshBOT
#

@hasty dragon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hexed crescent
#

The game servers lagged out when i tried to gift someone a free popularity bike, forcing me to spend 10 uc on a second bike (it didn’t even ask me to confirm expense). Will you refund my 10uc? My player id is 5706802441. Thx for time.

sharp onyx
#

@smoky copper advertising not allowed here

rain pebble
#

Hi, I lost my account after the disconnect feature I need help

full karma
#

Hello Can you reduce cheaters in the game? The game has become full of cheaters

storm flumeBOT
#

Hello, @full karma!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

silent acorn
#

@vagrant onyx

reef drum
#

Hi there

silent acorn
#

I've got the set, but without emotes. Why?

vagrant onyx
#

@silent acorn Andy ?

#

@reef drum hey what is it ?

reef drum
#

I want to report a player

silent acorn
#

No I means Silverback

reef drum
#

Can i?

vagrant onyx
#

@reef drum cheater ?

reef drum
#

Yes

silent acorn
#

No I means Silverback
@vagrant onyx

#

Oh it's not mythic

#

Why it's not a mythic?

#

I disagree

reef drum
#

I have a video i take it for him

#

On youtube

vagrant onyx
#

@silent acorn silverback set is mythic and its has emotes , the might talking about the Legendary one

reef drum
#

@vagrant onyx

silent acorn
#

Why it's not a mythic?
@vagrant onyx Why is emote not a mythic?

storm flumeBOT
#

Hello, @reef drum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

floral moon
vagrant onyx
#

@silent acorn i have not check it yet

normal fulcrum
#

@silent acorn You have the outfit but not the emotes?

silent acorn
#

I found the set, but emote not a mythic Why?

vagrant onyx
#

@silent acorn mythic set ? Or the legendary can you provide screen shoot or a video

normal fulcrum
#

@silent acorn Can you share a screenshot of that outfit and mising emote?

reef drum
silent acorn
#

Just minutes until I finish the match @normal fulcrum

polar marshBOT
#

@steady terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@reef drum Channelbis closed for now. Read last message. And you need to be on level 10 to message on that channel

reef drum
#

@normal fulcrum ok I want to report player was cheating

#

@normal fulcrum can you send it to me?

zenith sierra
#

How do i fic the synergy bug

desert marten
inland storm
#

guys any one help here ?

normal fulcrum
#

Send what @reef drum?

storm flumeBOT
#

Hello, @desert marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

normal fulcrum
#

@silent acorn You didn't get the emote, right?

desert marten
#

This site does not work, I tried it a lot

silent acorn
#

I get it but it's not a mythic

normal fulcrum
#

Are you getting an error on that link @desert marten?

silent acorn
#

Is this a bug or what?

wild urchin
#

you play pubg lite

normal fulcrum
#

Can you share a screenshot of your inventory in which it doesn't shoes as mythic @silent acorn?

storm flumeBOT
silent acorn
#

Please just wait me to finish my match 😦

desert marten
#

Can you share a screenshot of your inventory in which it doesn't shoes as mythic @silent acorn?
@normal fulcrum

I informed a lot of cheaters via this link and they are not banned that he is not working for my friend

http://cheater-report.pubgm.cc/

#

@normal fulcrum

Please your security team should see the video above. The situation is getting worse without any interference from them

normal fulcrum
#

@desert marten 1st, don't quote wrong messages. 2nd, no player gets banned instantly. You need to have a solid proof. Alternatively, you can share the link and character id with customer support in-game

desert marten
#

@normal fulcrum

Is there any stronger evidence for a one-shot car bombing? Hey man!

#

By the way, the link for notifications does not work. Don't promote something that is not a waste of time, the Discord Notice page is working well

analog horizon
#

Hi

normal fulcrum
#

As I said, you can share the video evidence with in-game customer support and along with character ID for faster response

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @analog horizon. Remember to read through #faq before asking questions in the support channels.

analog horizon
#

My brother, I have a VPN query, whether or not

night cloak
#

@analog horizon Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service.

coral maple
#

Why don't I have death replay I have activated it but it doesn't show it only shows on the other maps except of vikendi? iPad pro

left bough
#

Hi, is there a way to unlink a Pubg account from social media?

analog horizon
#

Brother, I did not know a need in the doctor, can you answer something or not

desert marten
#

@night cloak

Happy working day to you. Cheater has not been banned yet. Do not forget my friend

silent acorn
#

Look, set is mythic

#

Emote is not

#

Never would have happened before

#

@normal fulcrum

#

@night cloak

analog horizon
#

ايش صار عليك ؟

silent acorn
#

ايش صار عليك ؟
@analog horizon شنو ؟

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @silent acorn. Refer to #613267301243944960 for language channels.

analog horizon
#

@silent acorn حسابك شنو فيه باند ولا شنو

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @analog horizon. Refer to #613267301243944960 for language channels.

silent acorn
#

@analog horizon move to #chat

night cloak
#

@floral moon What is your numeric user identification

#

@coral maple Try doing a Routine Repair and disable auto graphics adjust.

coral maple
#

Ok

night cloak
#

@analog horizon use English in this server

sick hazel
normal fulcrum
#

@silent acorn Doesn't look like a bug to me. They never said emote will be mythic as well

keen spoke
#

Hi

normal fulcrum
#

@sick hazel What's your character ID?

#

Hi, how can we help you @keen spoke?

left bough
#

Why no one answered a question?

silent acorn
#

@normal fulcrum This did not happen before, all mythic suits are with mythic emotes as well

sick hazel
#

@normal fulcrum Can i send in DM??

left bough
#

I want to disconnect my account from Twitter?

night cloak
#

@left bough the unlinking feature is disabled atm

normal fulcrum
#

@sick hazel You can state your issue here

keen spoke
#

Hello, can you go to the rankings and remove the first because they all use cheating and we are tired of this game from the many cheaters

normal fulcrum
#

@silent acorn If you think it is a bug, you can post a screenshot and the details about the bug in #old. Make sure to do it in a single message

sick hazel
storm flumeBOT
#

Hello, @keen spoke!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

normal fulcrum
#

@sick hazel What's your character ID

night cloak
#

Hey Just wanna ask that will there be an option to link your pub g m account by discord?

left bough
#

@night cloak I have a stolen Twitter account, you must have a solution

sick hazel
#

@normal fulcrum alredy send to ROCK

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

normal fulcrum
#

@sick hazel Ok

sick hazel
#

@normal fulcrum please solve it fast

floral moon
#

@sick hazel i am waiting from last 20 days, other user 15 days, 23 day, 19 days😂😂

left bough
#

I cannot play because someone is logging into the account from another program

normal fulcrum
#

Screenshot @left bough?

left bough
#

What do you want a picture of the @normal fulcrum account?

#

Or jquery

normal fulcrum
#

The pop up you're getting

left bough
#

I just want to unlink a Twitter account from my pubg account

#

My account is hacked, my name was changed and expelled from the clan and the hardships in the account were changed

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @left bough. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

primal timber
polar marshBOT
#

@primal timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Im waiting from 1 month and still no body answered from pubgm support

#

😡😡😡😡

left bough
#

Hi, Is there a way to unlink an account from Twitter or Facebook from the account?

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @left bough. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Can I join, @solar hill?

solar hill
#

@night cloak join what?

night cloak
#

Help here, @solar hill?

solar hill
#

I’m not sure what you mean

night cloak
#

Oof leave it uncle.

#

@night cloak, wait for some days. They will look in to your issue soon. Dw.

#

Its already been 1 month @night cloak

dense token
night cloak
#

Well @night cloak, they're getting a lot of reports everyday. So it will take time.

storm flumeBOT
#

Please refer to subpoint #5.4 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Try restarting the game, @dense token.

vivid merlin
#

@left bough no the unlink option is currently unavailable, you can try to contact customer support to try and remove it.

polar marshBOT
#

@karmic halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@karmic halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I am facing in-game mic problem or glitch.

solemn horizon
#

How can I unlike my Twitter?

night cloak
#

@night cloak Restarting the game will fix that at the moment,it will be fixing soon.

#

@solemn horizon unlinking feature is disabled at the moment

#

@night cloak
There was a from about mic glitch can I get it ?

#

yes

#

Thanks a lot

vagrant onyx
#

@dense token event is fixed now

dusty rover
#

@night cloak inform the devs to enable unlink option back.so many players requesting that

vagrant onyx
#

If you have encountered an issue with the account unlinking feature, @solemn horizon , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

night cloak
#

that will be enabling soon @dusty rover

dusty rover
#

@night cloak come on bro we a waiting more than a month now.admins can request that from devs bcz most of players want that option.👌❤

night cloak
#

They enabled that once and most of them unlinked their account and lost it, so it is better to release it after they optimized the feature.

tepid sky
#

Hello Support team,
I got Puppetmaster Andy Set but its emote is not available in my inventory while I’m using the outfit. Can you please advise on this?

dusty rover
#

@night cloak u hve any idea when they enable it again bro bcz i want to delete my fb account and unlink it from my game

real moon
#

why do i always knocked but it was a delay

#

is it a bug or featurei

#

its so annoyingg

night cloak
#

@tepid sky The emote is not available with the mythic outfit.

tepid sky
#

@lean crescent I tried it but it didn’t work unfortunately.

modern lava
#

Sir I have spent 60uc by mistake

In guncraft spin it said today 1st spin is free but my 60uc has cut

vivid reef
#

Hello every body

tepid sky
#

@night cloak does the following description mean that I need to get all Puppetmaster outfits (Mythic Andy, Hat and Mask) in order to get the emote??
“Puppetmaster Set (emote can only be used with the outfit)

night cloak
#

It is nowhere mentioned the emote is included with the outfit.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @vivid reef. Remember to read through #faq before asking questions in the support channels.

vivid reef
modern lava
#

Sir I have spent 60uc by mistake

In guncraft spin it said today 1st spin is free but my 60uc has cut

polar marshBOT
#

@vivid reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modern lava
#

Can anyone help me

night cloak
#

@modern lava you might have accidently spend the UC, and there's no refund for that

tepid sky
night cloak
#

it says "it can be only used with the outfit",and it doesn't says there's an emote with the outfit

crisp turret
#

@modern lava i am really sorry but there is still no refund policy on accidental purchases

magic kiln
#

OMFG @vivid reef

#

the guy in the blue MG clan are literally cheaters iv played with them in TDM before as wel

storm flumeBOT
#

Hello, @vivid reef!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

crisp turret
#

@magic kiln you can report by using in game button or for reporting here you need a screenshot or video for evidence.

peak fossil
night cloak
#

@peak fossil we dont have any information about that

polar marshBOT
#

@fallen timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

floral moon
#

Where is update???... Waiting since 28th may, 20 Days Completed and No any Update about our issue, every time you all are asking NEW UPDATE SOON..... Still no any Update... I think we got Our issue solution in 0.19.0 versions update on 12th JULY and Lost My ELITE ROYAL PASS, my all UC and All progress from Season 2.

night cloak
#

when is season 13 gonna end?

floral moon
#

@night cloak 12/07

spring zephyr
#

@night cloak Season 13 will end on 12 July 2020
And the new season will probably start after 1 or 2 days.

floral moon
#

@night cloak same Day My whole Pubg Progress gonna End also

night cloak
#

oh ok

floral moon
#

@everyone we Need update for our issue..

tepid sky
#

it says "it can be only used with the outfit",and it doesn't says there's an emote with the outfit
@night cloak that’s pretty misleading... my friend from JP version says it’s clearly mentioned in JP that the emote is not included with the outfit, different from the description in global version

signal mirage
#

@polar marsh
My fb account is hacked NAD whenever I try to play game a message pops out
Logged in from another location
Can you help me in this

sick hazel
storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @signal mirage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

violet barn
elfin canopy
#

The issue has been forwarded,@violet barn.
Thank you!

violet barn
#

@elfin canopy thanks

sick hazel
night cloak
#

Who can help me recover my account

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

thanks Got my id back after 30 days

#

I hope those interested in communicating with me because I did not know the use of Discord and how to communicate with me

#

@night cloak how did you lost the account

knotty sun
#

Its my problem

spring zephyr
#

@knotty sun Your UC got deducted?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

knotty sun
#

@spring zephyr yes always why

spring zephyr
#

@knotty sun From where do you purchase it?

knotty sun
#

@spring zephyr from google

spring zephyr
#

In-game?

knotty sun
#

@spring zephyr yes in game

storm flumeBOT
#

You can contact the customer service via the game settings, @knotty sun. Refer to subpoint 5.3 in #faq for further instructions.

knotty sun
#

I bought this account from a friend at social media and when im trying to buy uc i pay but i don’t receive nothing

spring zephyr
#

@knotty sunThat is because purchases from unofficial purchase methods that have been made on the account in past.

You can contact in-game customer service for further info.

night cloak
#

@knotty sun Trading accounts are against the ToS, we cant help you.

knotty sun
#

For a week, I've been sending it

#

Do not respond

night cloak
#

read my previous message

#

my account has been hacked i need it back what to do

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

knotty sun
#

No one can help me, why?

night cloak
#

because it is against the Term of Service,

#

avoid repeating the issue in here@knotty sun

knotty sun
#

@night cloak oki❤️

night cloak
#

@floral moon avoid spreading false information's

knotty sun
#

My information is correct, I do not reply to anyone

floral moon
#

@night cloak i am not wrong, facing this issue since last 20 days, i am lost may so many Daily RP missons and UC also, still no any solution from pubg

night cloak
#

@knotty sun Trading accounts are against the ToS, we cant help you.

#

@floral moon already told you it will be fixing soon™

knotty sun
#

I spend all my money on the game

night cloak
#

@knotty sun we cant help you

floral moon
#

@night cloak befor season 14 or after season 14 beacase season ending is soon and your update is far

knotty sun
#

B

floral moon
#

@night cloak my current RP is 44 all missons are pending from week 4

#

@night cloak who is responcible for my Money which i spended on UC??

dusk swallow
#

Is there any good way to play PUBG Mobile in Australia?
Ping here sucks.

sick hazel
#

@floral moon PUBG

shy mist
#

@floral moon Ask for compensation in #old ..if they don't ,Stop spending money further in game..Simple man.

pseudo night
#

There is way to get over for UC ? I sow sometimes there Ad about UC .. its real information ?

steel mantle
#

Help pls, pubg mobile KR is eating lots of internet even though I have all resources download

floral moon
#

@shy mist If i cant loged in, so how can i spent money???

steel mantle
#

From today I'm facing this problem

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

@pseudo night those are fake, Buying UC from an untrusted resource will lead to UC deduction

#

@dusk swallow make sure you do have a strong internet connection

dusk swallow
#

What is the best ping I can get in Australia?
Which Internet service provider you reckon in Australia for a better ping?

sick hazel
#

@floral moon i am also losing my UC, because i purchased PRIME PLUS just few days a go😭😫

polar marshBOT
#

@sleek mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
night cloak
#

@desert marten doing this everyday will be considering as trolling and resulting in moderating measures.

desert marten
#

You should thank me for bringing you reports and not threatening me with your actions. This makes me angry with you and go to the cheaters team. You do not care about respectable players like me

steel mantle
#

Well, even pubg global is eating internet pls help me

night cloak
#

@steel mantle turn off the auto download resources in 4G

granite frost
#

@desert marten u just can’t stop hackers and the channel is run by only one person

polar marshBOT
#

@granite frost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

@granite frost

I found out that they are not interested in respectable players. They just threaten to crack down, because I ask them to ban a cheater. Peggy game has become famous as a game for hackers and the game management does not do anything about it

steel mantle
#

@night cloak it's already off

desert marten
#

@night cloak

If you have strict procedures. I hope it applies to cheaters, not to those who bring you the reports

🙇🏻‍♂️

storm willow
#

@desert marten undertand that we review reports and forword them to concern official team to take action. If the reported person isnt banned yet you need to wait, we do keep track of those records and forward again. We cannot do anything more or less

desert marten
#

Ok 💙🤍

robust schooner
#

My account is hacked How to cancel Connectivity؟

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @robust schooner. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

robust schooner
#

I need halp

elfin canopy
#

Refer to subpoint 2.8 of #faq and try to recover your hacked social media.

elfin canopy
#

Hello, @north scaffold

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

robust schooner
#

@elfin canopy I did that and I gave him all the information, but the response to me is through an automatic response

elfin canopy
#

Refer to subpoint 2.5 of #faq, @robust schooner.

north scaffold
#

This guy is at ace 4 Starz and have over 10 ppl report pre how is he not banned yet ?

sick hazel
#

@floral moon He is asking they are waiting from past 20days for this issue solution and still there issue is not solved. Can its happen with me also in future???? 😭

elfin canopy
#

@north scaffold read my message.

sick hazel
#

@elfin canopy can you helpme please??

elfin canopy
#

How may I help you,@sick hazel?

sick hazel
#

@elfin canopy He is asking they are waiting from past 20days for this issue solution and still there issue is not solved. Can its happen with me also in future???? @floral moon

floral moon
#

@sick hazel if PUBG Mobile not solved this issue fast, this happens with you also.. Waiting.. Waiting... Waiting.. Waiting...

cyan heart
#

I'd the Beta test version available?

#

Is

flat bobcat
#

Are there any staff present?

#

Or do they hide from communicating with players because they’re scared?

spring zephyr
#

@flat bobcat What's the issue?

flat bobcat
#

Hackers

spring zephyr
#

Hello, @flat bobcat

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
http://cheater-report.pubgm.cc/

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

flat bobcat
#

I’m fed up with Tencent asking people to spend money on.l a game when they do almost nothing

#

😂😂😂 @spring zephyr

#

Really?you post me that?

#

You know it doesn’t work

#

Why insult me?

onyx cairn
#

It works.

spring zephyr
#

You can apply for the PUBG MOBILE beta program here, @cyan heart :

▫️ https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

flat bobcat
#

No. None of my reports from the last month have been acted on @onyx cairn

#

So don’t tell me it works, please

onyx cairn
#

I'm pretty sure they did if your reports are verified.

flat bobcat
#

I don’t report people without being 100% certain

cyan heart
#

I was sent an invitation but nothing else@spring zephyr

flat bobcat
#

I follow people for 5 minutes before I report them

#

So let’s at least be honest with each other about this

#

I love how staff are scared to comment about hackers and leave it to volunteers though. Really shows proper leadership to let them leave with the abuse

#

And I love how we’re posted standard replies to hackers because that’s all volunteers can do, because they don’t have the power to do anything else

#

In here, hackers are served on a plate to Tencent, in a channel maybe 1% of people have access to and that is open for a few hours every 5 days

#

They can’t even be bothered to act on that

#

It’s shameful

#

Tencent should be embarrassed

spring zephyr
#

@flat bobcat They will get banned, it takes some time to process the reports.

flat bobcat
#

Please stop insulting me. Do you know how many season 12 conquerers are obvious hackers?

#

It’s a ton. And nothing is being done about them. They’re not even good at hiding that they hack.

onyx cairn
#

If you don't need support, kindly stop cluttering this channel.

flat bobcat
#

I do need support

#

Against hackers

#

That’s surely a support issue

onyx cairn
#

Report them and wait. No need to spam here.

flat bobcat
#

When reports aren’t acted on, it becomes a support issue. Do you work for Tencent?

spring zephyr
#

@flat bobcat Your issue have already been answered, avoid repeating it.

flat bobcat
#

No, it hasn’t

#

Why are obvious hackers that are conquerer not dealt with? I would like a reply from a member of staff.

normal fulcrum
#

@flat bobcat If you are in a hurry, you can use the link to report. Alternatively, you can share to link to customer service in-game

flat bobcat
#

That’s not acted upon @normal fulcrum

#

That’s the point. Everyone knows that.

tawny shoal
#

my ping is very high since 2 Days, i am using the same network, playing from the same place, and same device, i restarted several times but in vain

normal fulcrum
#

Hackers are always banned. Once someone is reported, they go under investigation. If they find any abnormalities, they ban the player

flat bobcat
#

How can Tencent ask money for a game they won’t put sufficient resources into to make it fair?

midnight comet
#

Any helpdesk there?

flat bobcat
#

Stop insulting me, that investigation never takes place.

#

To say it does is ridiculous

normal fulcrum
#

Now I would request you to stop messaging here. This channel is not for discussion. Feel free to use #pubg-mobile @flat bobcat

tawny shoal
#

i agree with @flat bobcat here,

#

i screen recorded the cheater, uploaded the video on youtube, shared the link to the video on the cheater Report page of pubg mobile

flat bobcat
#

It’s because it’s a topic you don’t like? If I say question something that’s not in the company’s interest I get banned?

tawny shoal
#

@onyx cairn @flat bobcat

normal fulcrum
#

@tawny shoal Ask your isp to look into it

tawny shoal
#

but the network is same,

normal fulcrum
#

@flat bobcat This is the last time I'll ask to move, or you will be muted

midnight comet
#

how i can talk to arabic or english support ??

normal fulcrum
#

@midnight comet How can we help you?

midnight comet
#

@normal fulcrum Hello sir , i have problem in my linked pubg account

normal fulcrum
#

@tawny shoal Network is same. But there must be some changes from your isp because of which your ping is not like before

tawny shoal
#

i shared the proof on the internet, oj the pubg report page,, provided ingame name, ingame character, all the details and the link to the proof, still no reply, no report,

normal fulcrum
#

What's the issue @midnight comet?

tawny shoal
#

@normal fulcrum @normal fulcrum

flat bobcat
#

Sebastian, I love this game, I hope that is clear. But, I think avoiding a discussion about the issue is inappropriate. That’s censorship.

normal fulcrum
#

@flat bobcat I'm telling you once again. This is not a DISCUSSION channel. So no discussion allowed

midnight comet
storm flumeBOT
night cloak
#

When more gun available for gun Craft ? Any hints? Don't reply we have no information.@normal fulcrum

tawny shoal
#

check it out plz, this is the cheating prof

normal fulcrum
#

@tawny shoal I understand but try contacting your isp since there's no issue from server's end

storm flumeBOT
#

Hello, @tawny shoal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

tawny shoal
#

alrite, thanks for it

normal fulcrum
#

@night cloak We don't have any information on that

flat bobcat
#

What is this? Communist China? Really? Can I not have a reply from a member of staff without being muted?

crisp garden
#

Umm you know you can have discussion in #pubg-mobile or #chat

polar marshBOT
#

@midnight comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight comet
#

bro my bubg account is not suspended , i mean my social linked account

tawny shoal
#

how do i post a message in cheater Report?

#

it says i dont have the permission

spring zephyr
#

@tawny shoal Read the last + pinned messages in that channel.

#

@midnight comet You lost your account?

midnight comet
#

@spring zephyr i lost my facebook account not my bubg account

spring zephyr
#

@midnight comet You want to unlink the lost account?

midnight comet
#

@spring zephyr yes that i mean

#

or link for another account

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @midnight comet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@midnight comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight comet
#

@spring zephyr please tell me , are you understand what i mean ?

spring zephyr
#

@midnight comet Did you lost your account?

midnight comet
#

@spring zephyr no i have my facebook but its has been stopped , so i want to link new account to bubg

velvet idol
#

I had some questions about the UC purchases

night cloak
velvet idol
#

like if someone changes his location or region and then purchases the UC what will be the consequences

midnight comet
#

@spring zephyr where u go ?

spring zephyr
#

@midnight comet You don't have access to your PUBGM account?
Yes or no?
Can you still log-in?

night cloak
#

@spring zephyr ?

velvet idol
#

@spring zephyr if someone changes his location or region and then purchases the UC what will be the consequences

midnight comet
#

@spring zephyr

#

@everyone is there any moderator ??

signal mirage
#

@polar marsh
I have msged in game support that my account was hacked but didnt get Any reply

midnight comet
#

@everyone moderator please??

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @midnight comet. Remember to read through #faq before asking questions in the support channels.

elfin canopy
woven atlas
velvet idol
#

if someone changes his location or region and then purchases the UC what will be the consequences?

dense zodiac
#

@polar marsh

night cloak
#

@woven atlas ok thanks

polar marshBOT
#

@dense zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

velvet idol
#

@woven atlas ?

elfin canopy
#

Changing in-game region, or purchasing UC by using VPN, @velvet idol?

velvet idol
#

Yup

#

using VPN

woven atlas
#

@velvet idol purchasing uc by changing location is not recommended. They may disable ur store and u wont be able to pay

velvet idol
#

okay sure thanks for the clarity

atomic berry
signal mirage
#

Fake

atomic berry
#

It says collect free skins and rewards limited time

pseudo night
#

@pseudo night those are fake, Buying UC from an untrusted resource will lead to UC deduction
@night cloak aha

atomic berry
#

@signal mirage kk tq for that

pseudo night
#

@night cloak so in general .. there is way to get special offer for UC ?

distant parrot
#

Hello

sand path
#

@atomic berry fake scam. Your account will be hacked

pseudo night
#

@sand path so in general .. there is way to get special offer for UC ?
@pseudo night

sand path
#

Nope

untold summit
#

@sand path sir 🥺

sand path
#

@atomic berry change your password if you have logged in with a social media.

forest storm
#

how to report a cheatet

storm flumeBOT
#

Hello, @forest storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

atomic berry
#

Yeah changed it

pseudo night
#

@sand path But there are some traders selling at slightly lower prices officially .. How is that .. Should I contract with the company or what?

crisp turret
#

@atomic berry @pearl parcel please don't open any those sites which offer uc or in-game stuff. All are fake . Please buy it from in-game or from codashop ( midasbuy ) only.

polar marshBOT
#

@swift plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

atomic berry
#

@crisp turret kk....but some are providing uc at very low prices they are saying that its official and we have proofs

#

@crisp turret A friend of mine got m4 glacier cup maxed out but I don’t trust them

crisp turret
#

@atomic berry as i already said it's all are fake and can even stole your account too. Pubg team also take proper actions on unauthorized purchases. Please don't ask this question again in the server on it !

atomic berry
#

Kk fine@crisp turret

crisp turret
#

Thank you so much @atomic berry

cursive horizon
#

How to unlink Google play games from pubg

crisp turret
#

@cursive horizon hey there , unlinking features isn't Available right now !

cursive horizon
#

Some has hacked my pubg account from Google play games

#

And took my 500 uc

crisp garden
#

Check out 2.5 in #faq

forest storm
polar marshBOT
#

@forest storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cursive horizon
#

But I want 500 uc alsp

#

Also

woven atlas
#

@cursive horizon change ur google play password asap if he spent ur 500 uc u cannot do anything. If u have any more issues contact ingame customer care

granite marten
#

@night cloak i cant send it to reports

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty chasm
#

3131313131

night cloak
#

what

#

you should mention your issue @lofty chasm

pseudo night
#

In any case, since it became clear to me that I can inquire .. I would like to investigate the reasons for withholding my account .. I tried many times to communicate with the company but as usual without a response or result. My account was withheld more than five months ago and until now the company has not responded to him Clear or what is the reason .. Please kindly help

waxen whale
spring zephyr
#

@waxen whale You can't change it if you are in the European region.

waxen whale
#

Now i'm from egypt and i don't need to change , it's disappear from basic setting

spring zephyr
#

@waxen whaleWhen you were making your account, you chose Europe as your region.
You can't revert it.

#

@lofty chasm What?

lime abyss
#

هلو

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @lime abyss. Refer to #613267301243944960 for language channels.

night cloak
#

Hey i have downloaded the beta version but it is not opening in my i pad

tight bough
#

What is thi pubg

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

tight bough
#

@storm flume they are doing teamup in solo

#

Please help

spring zephyr
#

@tight bough Report them in-game

forest storm
#

the game is full of hacker

tight bough
#

It's not hacker

storm flumeBOT
#

Hello, @forest storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

eternal linden
spring zephyr
#

@eternal linden Repair your game.
And if it still doesn't works, then re-install it.

night cloak
#

Hey i have downloaded the beta version but it is not opening in my i pad
@night cloak make sure if your storage is full or not

tight bough
#

Please notic carefully this image how 3 players are there in solo

night cloak
#

@night cloak i solved the issue

#

good

#

It was showing the devloper is not trusted @night cloak

#

Now its done

#

okay

#

Please notic carefully this image how 3 players are there in solo
@tight bough you can report them in-game

rancid merlin
eternal linden
#

@spring zephyr already done all

polar marshBOT
#

@rancid merlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Someone using Samsung a70

marble temple
#

Sir I'm getting this ban since morning, why? I'vent used any hacks or 3rd party apps

#

No gfx nothing

#

1st time i got this, I reinstalled the app completely, still getting this

night cloak
#

do it some more times

#

I have Samsung a70 and my friend have Samsung a51 but i can't play on 60 fps on Samsung a70 and my friends playing 60 fps on Samsung a51

#

Why

marble temple
#

@night cloak do what

night cloak
#

Any idea

#

and @marble temple if there are any apps you're using,you should uninstall them

#

@night cloak do what
@marble temple reinstall it some more times

marble temple
#

No apps bro, it's just that my device is rooted, but it's rooted for about 9-10 months

night cloak
#

@marble temple which device do you use?

marble temple
waxen whale
#

@spring zephyr

marble temple
#

@night cloak redmi note 4

spring zephyr
#

@waxen whale It's not available for the European region accounts, you can't do anything about it.

marble temple
#

Assist me 😩 😫

waxen whale
#

I'm from egypt African country@spring zephyr

spring zephyr
#

@waxen whale But your account is European, you can't do anything about it.

waxen whale
#

@spring zephyr ok thanks i got it

night cloak
#

@marble temple did u really installed any of the third party apps?Be honest

#

or else it won't show like that

marble temple
#

No bro, no app installed

#

I got this ban after I opened the guncraft option in the morning, just after agreeing that agreement before it opens.... Then i uninstalled the game completely, then reinstalled it

#

Then got this ban again in the very 1st match

#

@night cloak

#

@potent geode get lost noob

spring zephyr
#

@potent geode Stop.

craggy blade
#

Dude

night cloak
#

@potent geode get lost

marble temple
#

WTF, someone ban him

craggy blade
#

The user needs a ban

night cloak
#

not here

marble temple
#

What should I do bro

#

No 3rd party app in my device

night cloak
#

Can you post a screenshot of that

marble temple
#

Look at the background, I was just jumping from the plane

#

And it showed up

night cloak
#

Uninstall those third party apps,ez

marble temple
#

Script app?

#

Pubg clone?

#

Bro that's not clone, it's the KR version

craggy blade
#

Ok @marble temple

marble temple
#

pubgmshrug what should I do then???? Tell me

night cloak
#

Remove all those apps and wait for that time period

marble temple
#

Which apps facepalmpubgm

#

Tell me what to uninstall

dawn panther
#

Hello

night cloak
#

Hi

mossy kelp
night cloak
#

Any apps which are against the ToS @marble temple

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak @dawn panther. Remember to read through #faq before asking questions in the support channels.

mossy kelp
#

Why so much silence...

dawn panther
#

I have problem with my account, today I tried to sign in with my Facebook account but it appears that my account disappeared because they’ve asked to create a new one and I already have an account and played in it yesterday, please see what the problem is because I need this account I paid a lot of money for this account, so tell me what you need to know to fix the problem

mossy kelp
#

Bruh mods, solve my query too

night cloak
#

@mossy kelp is your fb account linked to the game?

dawn panther
#

.

mossy kelp
#

@night cloak I already said I don't have it linked

night cloak
#

@mossy kelp try reinstalling the game

mossy kelp
#

:/

#

I will reinstall this big game for this reason only?

wild fern
#

Can someone help? So I went to audio settings and when i tapped on Ultra is says "Download Files" then when i restart the game and try again it says "this option will be available on your device soon??

dawn panther
#

I have problem with my account, today I tried to sign in with my Facebook account but it appears that my account disappeared because they’ve asked to create a new one and I already have an account and played in it yesterday, please see what the problem is because I need this account I paid a lot of money for this account, so tell me what you need to know to fix the problem

night cloak
#

I will reinstall this big game for this reason only?
@mossy kelp yes,see if it works

spring zephyr
#

@mossy kelp Do a routine repair first.