#questions

1 messages · Page 852 of 1

fallow widget
#

How to register pmco

#

My team

craggy blade
viral hornet
#

hi i want to change my email or password how ?

lament sparrow
#

Hey please help me

#

But l dont know English

viral hornet
lament sparrow
#

l dont enter your pubg with Twitter

storm flumeBOT
#

You can contact the customer service via the game settings, @viral hornet. Refer to subpoint 5.3 in #faq for further instructions.

earnest skiff
#

Prolly off topic, but one of the pmwl teams is using another team’s logo. How do I report that?

balmy sparrow
#

who the support .. i need help

polar marshBOT
#

@balmy sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand matrix
#

@ripe flax

#

here

sand path
#

Prolly off topic, but one of the pmwl teams is using another team’s logo. How do I report that?
@earnest skiff
Can you explain me in dm's

glossy sable
#

Yes, @night cloak?

night cloak
#

There’s a app called Zynn and u watch videos and inv friends to that app for free gift cards. I wanna know if I use the free gift card money is it bannable

#

In pubg mobile

glossy sable
#

Not sure. If the gift card is legit, there shouldn't be any problem.

night cloak
#

Don’t wanna get put out of pub. Or I’ll stop right now

glossy sable
#

If it is legit, then there is no problem.

#

It's App Store, read the screenshot.

sand path
#

It's fine.

night cloak
#

Ty 😁

rustic igloo
#

My menu pubg account is not back

#

Can anyone look

raven wadi
#

In next rp please crate a buggy skin looking like f1 car as premium rp

Add godzilla dress in 60% off event

Please bring back arctic mode or make a mode combine with payload

Trust me payload + arctic = too much fun

With all features of payload & arctic(tower revival, helicopter, rpg etc, snow boards, cold issue) it will be challenge as well as fun

& why leave those cranes of erangle & anniversary launch pad, trampoline . Add those too near few revival points.

Rush on those matches will be insane & content will be super hot fire

After all you devs worked so hard to make these things happen and we liked it too

devout geode
#

You can post your suggestions in #old, @raven wadi.

raven wadi
#

👍

vivid merlin
polar marshBOT
#

@nova vine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nocturne galleon
#

According to you guys what is a reasonable time span after we Filed Claim?

glossy sable
#

Depends on the situation.

polar marshBOT
#

@nocturne galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dreamy storm
#

any girl

pseudo night
#

Are there your punishment for allied parties in the solo mode match ?

polar marshBOT
#

@uneven hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven hatch
#

@pseudo night yes. There is punishment.

#

If we watch andys pupet show will we get 60 character vochers multiple times? Like 60 vouchers everyday for watching the video once?

fickle reef
#

can anyone please help me
i want to recover my previous accoutn hacker link his twiter account with it
i have still access but i want to remove hacker's twiter link

mighty plover
#

Can you really buy things with Zynn app? @night cloak 🤔

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @fickle reef. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wispy kestrel
#

@toxic tiger now tell your problem here

polar marshBOT
#

@toxic tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fickle reef
#

no i can still use it

#

an unkown person send me link

#

i login my facebook password and email then

#

after 3 someone logging my account

#

many times

polar marshBOT
#

@fickle reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy kestrel
#

@bold siren is there way to file claim for account other than in-game?

#

Like filling a form or something?

inner gyro
#

السلام عليكم

#

Is there anyone here?

viral ocean
#

English only, wait till the mods are online@inner gyro

inner gyro
#

Is there support here?

blazing saddle
wispy kestrel
#

@blazing saddle Tenks sar

gaunt hawk
#

When will the crew challenge be available?

prime agate
#

?

#

NO HACK

pseudo night
#

Please — can we have only one match without hackers and cheaters ?? #pubg

#

Omg The situation has become unbearable, fraud has become open and frank !!

polar marshBOT
#

@prime agate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

novel hinge
#

i am 31 year old and i always get message from game mangament any solution its always keep me loggin out

pseudo night
#

Also allied on solo match ?.. what this ?!!!

#

Who is protect those accounts ???

#

Good job PUBG that’s manners

#

I do not know how you are convinced that we believe what you say is that the company is serious about the issue of hackers

#

I have more than 18 videos sent to link 10 days ago .. that u show here and no one block .. .. no comment

whole jolt
#

Hey

#

I have a problem

#

According to my microphone i am unable to send my voice..while my mic is open..and when i am using handfree so i am able to send me voice...why not without handfree

floral edge
#

Hi all
I have an issue with voice .. sometimes it just goes away when starting a match or when ending a match ..
sometimes restart the game fix it sometimes not

#

It happen more often now

unreal ore
#

Match server response timeout please reconnect how to fix Permanent

floral edge
#

@unreal ore changing DNS server to 1.1.1.1 reduced this issue alot for me

unreal ore
#

How to change in iOS

#

I’m not using WiFi

floral edge
#

@unreal ore just google it and you will find many tutorials. update: you can use 1.1.1.1 official app to override DNS

polar marshBOT
#

@left cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fringe plume
#

i was playing in the new payload mode when the game disconnected and when i try to login again a ban message for 10 years appeared

the ban message appeared on 25 October 2019 4:17 (according to my local time in Lebanon)

i know that is cheating will case a permanent ban but i didn't cheat or used any hacks or any third party apps

i'm soldier in the game from the third season and i'm not stupid to use hacking methods to lose my account

i also checked the file claim and contacted with in game support but the same message appeared every time and they told me to check the ban list to know the reason of banning and i looked up since my account banned but my name or id didn't show up in that list

i also checked the rules of the fair play but i didn't violate any of it

please help me to recover my account

i want fair investigation in my case because i didn't violate any rules of the game

and thanks for this awsme game that made every one happy

polar marshBOT
#

@fringe plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real basin
polar marshBOT
#

@valid crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

little wedge
#

why is my character not leveling up

#

is it because i level it up like 1k points today?

night cloak
#

Why cant I use gold crate coupons

little wedge
#

gold crates is avilable in 21 june

#

after 6 days

night cloak
#

If they made it unavailable, why am I still getting gold scraps

devout geode
#

To use it in futurePubgmSmart

little wedge
#

😂

heady marsh
#

Conversation ID: #24616871

desert marten
#

Good evening, he's still playing and I'm still sad because of that😖

ionic oar
#

I need premium crate guys

vivid merlin
#

@desert marten we have already took note of this, you don't need to keep repeating the same question each day. avoid repeating the question

#

@ionic oar june 21st

desert marten
#

When it is blocked. You will miss to repeat my questions. Because I will shut up after thatsuspicious

left mortar
#

@polar marsh We are annoyed at hacking, will you provide good protection or not?

woven scroll
#

Someone has working redeem codes

devout geode
#

You're talking to a bot, @left mortar.

woven scroll
#

#chat give me working redeem codes if u have please 😓

desert marten
#

@left mortar I don’t think they hate piracy. I am tired of many reports. I felt that I was working as an informer for Bebji. I left the game and devoted to fetching the reports, however there was no interest in it excellently

left mortar
#

@left mortar I don’t think they hate piracy. I am tired of many reports. I felt that I was working as an informer for Bebji. I left the game and devoted to fetching the reports, however there was no interest in it excellently
@desert marten PUBGM does not seek help from us, they just want to collect money and I think they like hacking

pseudo night
#

@desert marten PUBGM does not seek help from us, they just want to collect money and I think they like hacking
@left mortar all the world know there some connection between pubg and hackers

#

Actually no one care about our notes lol

desert marten
#

@pseudo night As long as you ship uc and win, they will not be interested in your feedback. Only if they feel a little profit will they take care of you and fall in love with you

pseudo night
#

@pseudo night As long as you ship uc and win, they will not be interested in your feedback. Only if they feel a little profit will they take care of you and fall in love with you
@desert marten 🙇🏻‍♂️

desert marten
#

@left mortar @pseudo night

The best solution to make the administration care about and ban cheaters. Is not charging within the game. They will feel that profits are not the same as before, looking for a reason and treating it

suspicious
PubgmSmart

night cloak
#

@left mortar all the world know there some connection between pubg and hackers
Because they are spend lots of money in the game

#

Usually they are arabs

neat sphinx
#

@boreal relic here

boreal relic
#

Thx

#

Should i talk with who ?!

vivid merlin
#

@boreal relic what's the issue?.

boreal relic
#

I want to unlike my Facebook account on pubg , when I going to settings and I going to basic in there doesn’t show unlike icon ? Can u help me with that

vivid merlin
#

@boreal relic the feature was disabled indefinitely for now, it was disabled due to issues they had with it and we dont have an estimated time when it will be back.

boreal relic
#

So that’s mean I can’t unlike Facebook

vivid merlin
#

no, but you can try to contact customer service to see if they can.

boreal relic
#

Omg , that’s mean I lost my account . I talk to them already but they didn’t help me much . Anyway thanks

brisk bane
devout geode
#

Let me stop you right there: you cannot transfer your account to the global version, @brisk bane.

brisk bane
#

@devout geode I was using the account in the global version and by mistake I logged in to the Vietnamese version

left mortar
#

@left mortar @pseudo night

The best solution to make the administration care about and ban cheaters. Is not charging within the game. They will feel that profits are not the same as before, looking for a reason and treating it

suspicious
PubgmSmart
@desert marten Yes, your words are true

#

Usually they are arabs
@night cloak Yes, your words are true

#

Will everyone stop charging uc

barren siren
#

Guys I need help on one answer me I want login my account they transfer me to do new account

#

Any help

#

.

#

.?

polar marshBOT
#

@true patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I purchased prime on one account recently. After waiting the month for it to run out i wanted to purchase it again but on a diferent account this time. I loggged into that account and purchased the prime but fee some reason it went to the preious account. I need to know if this is fixable

restive willow
#

Hello i’m the player with ID Number : 5110395373
Email : reemjt@gmail.com
I played a game in the map miramar and suddenly I had the message that telling me to reconnect and even my friend who was watching me he had it two and I tried to reconnect but the game crashes me out then they gave me minus 45!
My internet connection was perfect and I didn’t face any problem with the internet call I’ve been doing the server wasn’t working good with me and I’ve been playing pubg from the beginning of the season to achieve the conqueror tier it’s not fair that you take from me a 45 points straight off
tho it’s not my mistake hopefully you reconsider the situation and give me back my points.

night cloak
#

pubg admins
give me merit

ionic cloak
#

I wanna report cheater hacker😑

polar marshBOT
#

@vapid sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blissful jetty
#

hi

polar marshBOT
#

@blissful jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grizzled raft
#

How can i move this message box on cheer park? I tried on controls it doesnt work its not even same place as my controls... its covering my crouch button eh

sharp onyx
#

@grizzled raft Please report this bug in #old

wooden hemlock
#

PUBGM should have shown social media username that link to the game because I was linked to a twitter acc and I can’t remember what username it was...

twin gulch
sharp onyx
#

@wooden hemlock You can put suggestions in #old

#

@twin gulch what seems to be the issue?

twin gulch
#

@sharp onyx facing this issue since 19days

#

My DC account Muted By PUBGM

polar marshBOT
#

@vernal fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick hazel
fickle bough
#

I would like to report to this streamer that he uses hacks of wallhack and radat

weak viper
#

Pubg mobile, can you give me 60merits.
Im sorry for team killing, BTW it was my friends and we all laughed at it :Dd
Won't happen again promise
I've spent money on it

#

I'm not here to report cheater

sick hazel
#

PleaseHelp Me

weak viper
#

What

elfin cove
sharp onyx
#

@weak viper you can get back your merit by playing. Your account is safe. Ask your friends to not report you next time if it was for fun

elfin cove
#

I'm not able to enter the match

#

Please do something

weak viper
#

@weak viper you can get back your merit by playing. Your account is safe. Ask your friends to not report you next time if it was for fun
@sharp onyx
The point is I'm not gonna play

#

I don't like playing alone

elfin cove
#

It's more than estimated time

sharp onyx
#

@elfin cove try turning auto matching off or play solos. Also, try playing on some other server

weak viper
#

I only play with friends, cause rn I quit pubg

sharp onyx
#

@weak viper well, you dont have any other choice. You have to play alone, get a good postion, AND get some kills

weak viper
#

B4uhh

#

I need like atleast 20matches

#

And get good placement

sharp onyx
#

You need like 7/8 if you do really good

weak viper
#

Well guess bye bye pubg

#

I've wasted my money

#

Wait can I refund?

sick hazel
#

Help Me😔

sharp onyx
#

@sick hazel please state your issue

elfin cove
#

But I'm in top 3000 and pushing for conquer I need to play only on that server and its solo fpp

weak viper
#

@sick hazel please state your issue
@sharp onyx
Is it possible to refund, but I've spent the credits already

sick hazel
#

@sharp onyx alredy sended at 8:35am

elfin cove
#

Please help

storm flumeBOT
#

Feel free to use this form if you want to report YouTube channels that feature PUBG MOBILE cheating activities, @fickle bough:

:white_small_square: http://bit.ly/37Lgfbm

sharp onyx
#

@elfin cove At higher tiers, matchmaking does take some time because very few people at that level. Please be patient.

@weak viper No, not possible.

weak viper
#

Why

night cloak
#

Annihilator future modblob_amused

sharp onyx
#

@sick hazel please report that issue in #old

weak viper
#

They can just rewind my account to the day I've spent money, I don't care about the account anymore

#

Cuz I'm not playing 20matches

#

Alone, for atleast 5hours

#

Cause pubg is boring without friends

night cloak
#

No u don't need to play 20 matches

sharp onyx
#

@weak viper thats your personal issue.
And I told you it will be 7/8 max 10 matches. Shouldnt have messed in the first place. Also, if our friends found it funny, they shouldnt have reported you

night cloak
weak viper
#

I'm not professional bro

#

The max merit it gives 3

#

So I need 60,so 20

#

20matches

night cloak
#

Play a few solo matches really nicely and try to become top 10

sharp onyx
#

@weak viper It gives more merit as your merit increases. You can play squads at around 80 merit

night cloak
#

It would help increase your merit

weak viper
#

Idk

#

I'm thinking of playing when there 2weeks left until season 3nd

night cloak
#

@sharp onyx isn't it 60

#

You can play squads when your merit it 60

weak viper
#

Cause I'm gonna do challenges for my battle pass and get merits

#

That's what I was thinking

night cloak
#

So what you can do is

weak viper
#

Well thanks for answering my questions :)

last sapphire
weak viper
#

Yes wrong

night cloak
#

Just being patient play a bit of solo matches

balmy coral
#

@last sapphire report in-game

sharp onyx
#

@last sapphire yes it is. You can get a temporary ban even

last sapphire
#

Ouh okay thank you

balmy coral
#

7 days ban

weak viper
#

Yohan what's ur ID in game bro

#

Interested :Ddd

last sapphire
#

Why

night cloak
#

Yohan what's ur ID in game bro
@weak viper go to #activities

weak viper
#

We can team in solo

#

:Dddd joking

last sapphire
#

Lol

night cloak
#

You can go chat in #chat

weak viper
#

Never teamed before in any game tho

#

Wait so emulator for pubg mobile is allowed?

night cloak
#

Please go talk in #chat

#

Anyone from pubg support here ?

#

Wait so emulator for pubg mobile is allowed?
@weak viper yes it is

elfin canopy
#

Yes, but we recommend only gameloop emulator, using any other emulator may lead to account suspension,@weak viper.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

weak viper
#

Wait so if it is, you get into lobby with only ppl who have emulator or ppl with mobile

#

Or with everyone like random

elfin canopy
#

Only with people who are playing on emulator

weak viper
#

That's good

#

Well thanks

night cloak
#

Someone linked email on my account i dont know who is it ? Can u help me in this?

weak viper
#

For answering EVERY question

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Mav has the control of macheteblob_amused

#

@night cloak, can you tell the issue briefly?

#

Chat in #chat, not here, @night cloak.

#

Ikr about it

#

Someone linked his email in my account and he keep logging on me while playing @night cloak

#

Im trying to contact support from 1 week now @night cloak

#

i just told mav something you don't need to tell me anything

#

Ok, @night cloak.

foggy kite
#

السلام عليكم

الغيت حسابي الارتباط ببجي وفقدت حسابي ساعدوني

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @foggy kite. Refer to #613267301243944960 for language channels.

night cloak
#

@night cloak, try removing the linked mobiles from your google account.

#

@foggy kite, valaikumussalam. Please tell the issue in English.

foggy kite
#

I canceled my account link and lost my account

night cloak
#

Im not using google account , facebook gamecenter @night cloak it was link by email linked

sharp onyx
#

@foggy kite type "lost account by unIink"

foggy kite
#

ID: 5216485871

#

Nem : ALI々505

sharp onyx
#

@foggy kite please type this here -> "Lost account by unlink"

night cloak
#

Is it possbile that he can hack my account with linked email @night cloak ?

#

@night cloak, then try removing connected devices, which you dont know, from the account.

polar marshBOT
#

@visual scroll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

last sapphire
#

Is it wrong use gfx tool to make our game run smoothly

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @last sapphire.

foggy kite
#

I do not speak English

last sapphire
#

Google translate pubgm_drakeyes

night cloak
#

@night cloak i dont know but he can log with linked email already removed every connected devices

last sapphire
#

Hmmm seem like i cant play pubgm anymore

night cloak
#

@night cloak, oh, still you can access your account even though you removed all the connected devices?

foggy kite
#

I canceled my account link and lost my account

night cloak
#

@last sapphire, chat in #chat.

sharp onyx
#

unIink issue ↓

foggy kite
#

Help me help me

night cloak
#

Yes i can @night cloak

foggy kite
#

Damn you all

night cloak
#

@night cloak, sorry. I meant whether the other person can hack??

#

He linked my account via linked email @night cloak

#

We already said you the instructions. If you're not ready to do it, we're helpless, @foggy kite.

#

@night cloak, you can ask @sharp onyx. Maybe he can help ^^

#

@sharp onyx can u help me pls or you busy?

sick hazel
#

@Annihilator#2109 alredy reported in #old .... When will my issue be solved?

sharp onyx
#

@sick hazel The devs will look into the issue. It will be fixed soon

foggy kite
#

What did you tell me of the instructions
@shut plover the

sharp onyx
#

@night cloak what other social media have you linked along with email?

shut plover
#

@foggy kite what instructions ?

night cloak
#

See, @foggy kite, type this message here given below.
"Lost account by unlink"

sharp onyx
#

@shut plover dont worry. Wrong tag

night cloak
#

@shut plover, nothing. Wrong tag, appologies.

shut plover
#

Okay

#

No problem 🙃

night cloak
#

@sharp onyx im using facebook and gamecenter , but the guy used the new linked email future

#

And linked the account to his email @sharp onyx

sharp onyx
#

So, the person hacked into either your facebook or gamecenter, and then linked their own email to the account?
Please contact in game customer support asap

night cloak
#

Im trying from 1 week @sharp onyx no answer from them till now

sharp onyx
#

It takes some time due to limited staff atm. Please be patient.

As you have notified them already, you are good

sick hazel
#

@sharp onyx ok, but i readed some other players report they are facing this issue from so many days and there issue is still not solved, can i got same solution like them??

night cloak
#

I did , but the guy keep logging on me while playing @sharp onyx

#

@sick hazel, yes you can. I think. But you will have to wait for it, because PUBGM is getting tons of reports in a day. They have to process them all.

sharp onyx
#

@night cloak they are talking about bug fixing, not cheater report

#

@sick hazel The devs are working on a solution. It will be fixed soon

night cloak
#

Its making me sad when some stupid hack log into my account @sharp onyx

sharp onyx
#

@night cloak Unfortunately nothing can be done about it by us. You have to wait for in game CS response.
Also, please try to keep your accounts secure.

night cloak
#

I never gave anyone my account @sharp onyx this new linked email thing should be deleted

#

@night cloak, you can Express your opinions in #old.

sick hazel
#

@sharp onyx ok thank you,I am exited about my 1st ROYAL PASS 100RP,1st time purchesed, hope i can't lose my royal pass. Solve this issue soon as posible😁

polar marshBOT
#

@agile nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile nimbus
#

Does the game plugin of samsung legal?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @agile nimbus.

agile nimbus
#

But it help me to get less lag

night cloak
#

but it gives you a ban

shadow venture
#

I want to report cheater when unlock report section

agile nimbus
#

So the samsung game plugin is not autorized

night cloak
#

read the bot message ^^

agile nimbus
#

So its or not

night cloak
#

@shadow venture later today

agile nimbus
night cloak
#

not

shadow venture
#

@night cloak time bro

agile nimbus
#

WHY

night cloak
#

violation of ToS

#

@shadow venture no information about that

polar marshBOT
#

@agile nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

indigo storm
#

Unable to login my second account ID 5887359653

polar marshBOT
#

@thin herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

indigo storm
#

Please help

night cloak
#

@indigo storm yes

indigo storm
#

My account is not suspended but unable to login

night cloak
#

@indigo storm is it showing any errors

indigo storm
#

No

night cloak
#

then

indigo storm
#

Asking for mobile no but my sim is not working

#

Im using wifi

storm flumeBOT
#

Please refer to subpoint #4.5 in #faq for further information, @indigo storm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jolly wadi
#

Hello Need sq please come

storm flumeBOT
#

Use #activities to find other PUBG MOBILE players, @jolly wadi.

fast adder
#

My friend list has a glitch it's showing even if the players are in match it's that they are idle

sharp onyx
#

@fast adder A temporary fix from your end is to join cheer park and exit it. Devs are working on a permanent fix. Please be patient

ionic pond
#

hi

#

i want to get hired by this server

storm flumeBOT
#

Please refer to subpoint #6.3 in #faq for further information, @ionic pond. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@frozen rapids please try restarting your game and see if your internet connection is stable or not.

polar marshBOT
#

@clear onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusty rover
#

I want to unlink my fb account

crisp turret
#

@dusty rover sorry ! Unlink feature isn't Available now !

modern lava
#

In Andy and Carlo which character is best?

dusty rover
#

@crisp turret is unlink option permanently desabled ?

errant void
#

Please help what about this problem i have 44 ms in ping in middle east but when i start game it becomes 140 , 150 ms ?? Any fix ?i live in 🇶🇦 qatar

cobalt lion
#

@errant void cheak ur internet connection

shy mist
#

@modern lava If u wanna choose between MYTHIC SET and character quick chat ..I would prefer CARLO ofc..The only drawback is it doesn't have emote on Mythic set, which they've fixed in ANDY...

crisp turret
#

@dusty rover still you can't unlink your account if you once linked any.

stone quiver
#

Id unlinked help

crisp turret
#

Choice of character is your personal choice but I will define both of character for you

1). Carlo. : Carlo has a special ability, and that is to reduce fall damage by 24% when upgraded to Level 9.

2). Andy :- This character has a special ability to increase the gun draw and put-away speed. It can increase the speed of putting away and drawing guns to a maximum of 16% upon full upgrade. @modern lava

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@smoky copper no advertising in the server

#

read the guidelines

storm flumeBOT
#

You can contact the customer service via the game settings, @stone quiver. Refer to subpoint 5.3 in #faq for further instructions.

bleak scroll
#

Can someone help me to fix it?

night cloak
#

@bleak scroll exit the current one and join the training ground, also report that in #old

bleak scroll
#

Continuously did that 3 times @night cloak

plain yoke
#

I am.getting again and again this problem

#

When i press click here and it redirects me to login again and the same problem again appears

night cloak
#

@plain yoke install the Twitter app and login in that first.

plain yoke
#

Ohk

polar marshBOT
#

@robust vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Why you don't open 60fps option for all devices like other games?
Pls open it for all devices it will reduce lag😬

amber cedar
#

@vagrant onyx whats this?

vagrant onyx
#

What you mean ? @amber cedar

amber cedar
#

Utube video

vagrant onyx
#

I don’t see what you mean

amber cedar
#

Wait

vagrant onyx
#

Okey

azure rock
#

Unlink information

night cloak
#

@amber cedar restart the discord app

vagrant onyx
#

@amber cedar its deleted

amber cedar
#

Ok

night cloak
#

@azure rock no information about that at the moment, we will post it in #news once we have information about that

vagrant onyx
#

@amber cedar thats why i am telling you i see nothing

amber cedar
#

Ok np@vagrant onyx

wet stream
#

My account keeps getting banned ten minutes

night cloak
#

I want to know as I'm from india and if I use this official website knows as seagm. Is it official website to top-up uc ?

wet stream
#

This is the second time two matches in a row

storm flumeBOT
#

Please refer to subpoint #4.11 in #faq for further information, @wet stream. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx
night cloak
#

@night cloak it is not

#

It's shows its official website of malayasia

#

Fake ?

granite echo
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @granite echo. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@granite echo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook
#

Why my game crushed again & again on my rooted device. Though i'm not using any others tool. I rooted my device to enable some camera features.

desert marten
#

A new work day and this cheater is still playing while I'm still sad. I hope the system will be applied to this miserable cheater

rotund grail
#

Please report this guy

night cloak
#

@bleak scroll would you please mention your problem?

solar cliff
#

Hello

night cloak
#

Please report this guy
@rotund grail please go to #cheater-reports for reporting hackers

alpine brook
night cloak
#

@alpine brook rooting will make the game and your device unstable

#

@desert marten avoid posting that daily, the security team will handle the issue.

alpine brook
#

@night cloak i did root all of my phones. I'm happy with this.

But i'm unable to play pubgm only.

rotund grail
#

Alright

solar cliff
#

My pubg account was linked with Gmail+twitter
Now my problem is my twitter account was hacked and Iam unable access twitter
Hacker is accessing pubg with that twitter account
I want to unlink twitter from my pubg account

night cloak
#

@alpine brook

rooting will make the game unstable

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @solar cliff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@plain yoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

I will remind you until it is properly handled. You must change the security team that it is not working well. Let me take over security, I will eliminate cheaters within a week

night cloak
#

@desert marten you dont have to do that daily in here

#

Ok

desert marten
#

Instead of telling me not to repeat this daily. Block this cheater. You will not see me again in your dreams happy

alpine brook
#

@night cloak There are many trick available on YouTube so that i can play on rooted device also. But it's unfair.
Using trick, i can play. Otherwise not.

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @karmic anchor. Refer to #613267301243944960 for language channels.

#

Please do not use any other language aside from English in this channel, @desert marten. Refer to #613267301243944960 for language channels.

desert marten
#

SBek anglsh

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @karmic anchor. Refer to #613267301243944960 for language channels.

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

desert marten
#

Hhhhhh

solar cliff
#

My pubg account was linked with Gmail+twitter
Now my problem is my twitter account was hacked and Iam unable access twitter
Hacker is accessing pubg with that twitter account
I want to unlink twitter from my pubg account

#

Help me

night cloak
#

@solar cliff follow #faq 2.5

#

#chat

shy mist
#

@night cloak Does special bundle pack return tmmrw? I've been asking from nearly a month

last sapphire
#

Is it account sharing is wrong?

polar marshBOT
#

@pulsar elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@red blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick hazel
#

My Problem solved or not???

crisp garden
#

What problem your

normal fulcrum
#

Is it account sharing is wrong?
@last sapphire Account Trading is against ToS of Tencent and might lead to permanent ban on detection

mint cloud
#

I can't hear my teammates with mic on but my teammates can still hear me. How to fix?

last sapphire
#

Now i want report my friends winner

normal fulcrum
#

@mint cloud Restart maybe

#

@last sapphire You can do that in-game

#

Contact customer support

scarlet mauve
#

Hellow

#

I lose 24.99$ and no UC come? What can i do ?

polar marshBOT
#

@blazing yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @pulsar elk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

normal fulcrum
#

You can report team ups in game

scarlet mauve
#

I lose 24.99$ and no UC come? What can i do ?

pulsar elk
#

My account is Hacked

polar marshBOT
#

@blazing yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick hazel
crisp garden
#

ReInstall

sick hazel
#

@crisp garden re installed after device reset

#

I am not played game nearly 7-8 days because of Internet problem. After that i Reset my Device and this Happen.

crisp garden
#

What's the version of your game

sick hazel
#

Global version

heady marsh
#

cddaa3f9-0fbc-4ea2-94c0-2055a2a44e2a.png 1,792×828 بكسل

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @heady marsh. Refer to #613267301243944960 for language channels.

crisp garden
#

Open the game Check the numbers in the top left

sick hazel
#

@crisp garden ok wait

sharp onyx
#

Latest version is 0.18.12630

sick hazel
#

@crisp garden Version 0.18.12630

polar marshBOT
#

@white nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

austere raft
#

Hi anyone can help me please

night cloak
#

Well what's the problem @austere raft ?

austere raft
#

What's that mean

crisp garden
#

Lol translate it in english

austere raft
#

@crisp garden
Ok

#

@crisp garden
Hello soldier.

Thank you for your patience.

We are pleased to inform you that we performed a restore of the account data that met the requirements. With this, you should have restored your original account now.

However, if you are still unable to log into your account, this means that you have not met the requirements to restore it, or that your account conditions are complex and we will need to conduct further investigations. We ask that you read the instructions again and follow them carefully, then contact us again and send more details by clicking on the "New Conversation" option.

[PLAYERUNKNOWN'S BATTLEGROUNDS Mobile!

cedar coyote
#

@austere raft thats mean you need to give them more information

austere raft
#

@cedar coyote
This is third times im give them the information

#

And same response

cedar coyote
#

Maybe something missing

austere raft
#

@cedar coyote
Like what?!

#

When I change my profile pic in social media it is changed in the game

crisp garden
#

Log in

cedar coyote
#

I don't know ..

#

Let @crisp garden help u

austere raft
#

I'm logout and login

#

Nothing

#

I'm losting my account since month

shrewd heron
#

Hi

night cloak
#

Hello sir ,ı accidentally logged into Vietnam pubg. I can't access the global . Can you help me

sharp onyx
#

@night cloak You will have to play Vietnamese version now. This change can not be reverted

sick hazel
#

@crisp garden i am waiting for your reply😔

night cloak
#

Hi

#

Can u tell me the apps

#
  1. Team viewer

3 . Files
4.unreal engine
5. CMD

#

Can I get the name of the 2 ND one

feral knoll
night cloak
#

Ok

#

I don't see any emulator channels

storm flumeBOT
night cloak
#

Ok

#

@sharp onyx thank you sir 🙂

#

I Need help ho can help me

#

Where i found pubg Mobile costum Support

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

No don’t can conntact Support via Game Setting just Robot

#

Why Ride here in discord Pubg Support ?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

sinful dove
#

How can I transfer data from the European Economic Area

night cloak
#

@sinful dove You are already transferring data from EEA to China.

sinful dove
#

I cannot change the country because of the European Economic Area

neon basalt
#

When #cheater-reports opens back up, will a screenshot be enough? The 2 randoms I paired with were teaming with a few other teams and I got a SS with all them in it.

stable imp
#

Removvvvvvvvver havkers

#

Tooo much hackers

night cloak
#

You cannot change country. If you have switched to a country outside of Europe, you will need to create a new account, @sinful dove.

stable imp
#

I lost 100 point today

night cloak
#

Dw, you will get the points back once they are banned.

stable imp
#

Every game hacker

#

Wtf

neon basalt
#

When #cheater-reports opens back up, will a screenshot be enough? The 2 randoms I paired with were teaming with a few other teams and I got a SS with all them in it.

stable imp
#

They are using DP

night cloak
#

@neon basalt The #cheater-reports is for hacking activities at the moment and with video evidence.

sinful dove
stable imp
#

@night cloak can I send you the video ?

night cloak
#

@sinful dove You could not have changed six months ago. It was always like this. Due to EEA policy.

#

@stable imp Video of?

stable imp
#

Hacker

night cloak
heady epoch
night cloak
#

@heady epoch For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

#

@night cloak why does the customer service in game take to long to answer 😞

stable imp
#

@night cloak it’s done

night cloak
#

@night cloak Due to the pandemic and sheer number of people contacting the service, you may get a slower response.

hexed jasper
#

@night cloak i know that this is no game official centre i appreciate ur help but on my name and all the other players can u the admins ,moderators and contributors make the cheaters reports channel open daily or at least tell pubgm supervisors or something like that via ur connections to give this channel more attention on a daily basis like if a hacker kill me and i came here i would love to see his name the next day banned THANKS ALL

stable imp
night cloak
#

@stable imp 👍

stable imp
#

How long takes to review the video ? @night cloak

tulip crystal
#

@night cloak hi

#

@night cloak are you asia server pubg player?

night cloak
#

@hexed jasper This channel is an unofficial method for reporting cheaters. Please report in-game. We cannot keep the channel otherwise.

#

@stable imp It can take some time due to the pandemic. And, mostly depends on the number of reports.

#

@tulip crystal You may wanna find some Asian players in #activities channel.

hexed jasper
#

@night cloak i know that believe me i know but kindly if ur team can do something about it ?

stable imp
#

Thank you @night cloak

night cloak
#

@hexed jasper It cannot be done, unfortunately.

sand path
#

:(

scenic rampart
#

hello

#

how can I unlink my email ( gmail) from pubgm account ?

storm flumeBOT
#

You can contact the customer service via the game settings, @scenic rampart. Refer to subpoint 5.3 in #faq for further instructions.

hexed jasper
#

@night cloak this game is now a days full of hacker in one solo game there was 7 ppl hacking and fighting each other's at the end

sand path
#

You're welcomed to put that in #old @hexed jasper

cinder iris
#

hi

sand path
#

How may I help you. @cinder iris

scenic rampart
#

anyone know ?

hexed jasper
#

The problem is that all of them i always play in the same server time and time again and they are not banned like for 1 monthe ?

cinder iris
#

can we play customs here?

sand path
#

@hexed jasper it's out of our hands.

scenic rampart
#

Anyone know how to delete my linked email from pubgm account ?

#

😑

idle rock
#

Hi

elfin canopy
#

It's not possible at the moment,@scenic rampart.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @idle rock. Remember to read through #faq before asking questions in the support channels.

near folio
#

I need a help will roar tiger akm come in pubg mobile global <@&481161015728406538>

elfin canopy
#

Please do not mention moderators if it's not an emergency,@near folio.

sand path
#

No information about that

idle rock
#

I have a problem that if one of the enemies is 250-300 distant, I don't see him, even though all my friends see him, can you help me

cursive iris
#

someone is facing crash on airplane?

#

game crashes

wraith fable
#

can i use macro files or not ?

idle rock
#

What can I change, in settings to fix the problem

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @wraith fable.

night cloak
#

@cursive iris restart the game if you face any issues

#

@night cloak its been 2 days and my fb profile pic isnt visiblr

idle rock
#

Hello any one can help me here?

night cloak
#

It never ubdated to it

#

@idle rock try doing a routine repair and set the graphics as Smooth extreme

#

@night cloak did you change that in game

ocean sail
#

Hi, I have kinda bizarre issue. Well technically my friend has, but she doesn't have discord, so I'm contacting you instead.
Basically she gave her friend a password to her Google account so he could play on her account. It resulted in him spending all UC. Other than that, there was no harm done, and he is playing normally, but she doesn't want him to anymore. She changed her Google password, but it didn't affect his access to the game (also he deleted her Google account from his phone, so password change didn't affect it too). I know there are forced log outs on patches and probably other occasions, which they then require you to log in again. My questions are:

  1. Are mods/devs/support able to forcibly log out someone's account from all devices?
  2. Is it possible to do it personally?
  3. Does she need to wait for a patch to force him to log out?
night cloak
#

? What do you mean

#

@wraith fable no you can't

heady epoch
#

@hope#1234

I cannot receive support inside the game.
I would like to speak to technical support to explain my problem in detail.
Customer service within the game only just suggestions and instructions

idle rock
#

@night cloak I play on Smooth and Extreme

night cloak
#

@idle rock try doing routine repair

idle rock
#

@night cloak Ok thank you 🙃

night cloak
#

@night cloak did you change that in game
@night cloak what do you mean?

#

Visit your profile> edits > avatar the select social media @night cloak

#

@night cloak my problem is not fixed. I am talked will the customer service but I am can't login with my Facebook account..?

untold summit
night cloak
heady epoch
night cloak
#

@heady epoch the unlinking feature is disabled atm

#

@night cloak try updating the social media's profile picture again

heady epoch
#

@night cloak what I can do now?

night cloak
#

What do you mean?

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Oh

#

Like change my profile on fb?

#

First of all sharing accounts are against the ToS of both the Game and the Google,
Contact Google and in-game Customer service.@ocean sail

#

Like change my profile on fb?
@night cloak yep

#

Ok ill try thx so much

little creek
#

I want to know which email is registered with my acc. I smell a outsider messing with my acc. Help

night cloak
#

You can wait for them to release the unlink feature@heady epoch

heady epoch
#

After 1 years 🙃

night cloak
#

@night cloak provide them the information's

ocean sail
#

First of all sharing accounts are against the ToS of both the Game and the Google,
Contact Google and in-game Customer service.@ocean sail
Figures... Thanks anyway

warm cobalt
#

Lets play

night cloak
#

@night cloak I am doing that but I get the same notice (authorization revoked)

#

@night cloak it didnt work

jagged geyser
#

Why my friend got 1597 mb ingame update?

#

In android

#

And i not get that patch

heady epoch
#

When will be release the unlink feature?

polar marshBOT
#

@burnt kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

small vigil
#

i want to reprot a player

#

this person 100% hacking

storm flumeBOT
#

Hello, @small vigil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cursive iris
#

@night cloak the crash im talking about it forces me to restart

#

ive been playing 5 games all of them crashes at airplane

#

its an old bug

polar marshBOT
#

@midnight yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@night cloak this ain't a place for posting unnecessary videos

azure rock
#

Unlink options date time

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @azure rock. Once we do, we will publish further information in #news.

near folio
#

Will roaring tiger akm come in pubg mobile global. This skin is on kr version. So will it came on global or not? @night cloak

thick forge
#

im in top 500 but im showing unranked Any solution??

#

help me pls

night cloak
#

@near folio don't have any upcoming update information's.

whole brook
#

Do you have to be 16 to play pmco?

night cloak
#

The list will be updating everyday at 00:00UTC @thick forge

#

Yep @whole brook

whole brook
#

Ok

polar marshBOT
#

@heady marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

winter radish
#

My phone allows 120fps games whereas pubg allows only 60fps. Can i use gfx tool for upgrading the fps? When will pubg enable ultra HD for Asus rog phone 2?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @winter radish.

winter radish
#

When will pubg enable ultra HD for Asus rog phone 2?

crisp turret
#

@winter radish no , pubg never suggest to anyone of using a gfp tool or 3rd party appliancation.

#

Regarding the ultra hd feature for your device , pubg improve it in their every update. Please keep your eyes on update patches .

midnight comet
#

Hello , anyone can help me there ??

crisp turret
#

@midnight comet sure

midnight comet
#

@crisp turret Hello sir , my facebook account has suspended and i lost my pubg account linked

#

can you help me to let me know how i can log in back?

winter radish
#

@crisp turret is there any specific deadline for update regarding ultra HD feature🤔

crisp turret
#

I am really sorry for you loss , you can contact to Facebook team for re back for fb account !

#

Still there is not any confirmation regarding it from Dev team.@charlie

midnight comet
#

@crisp turret i dont know how to contact facebook team i already sent my Identity card and still suspended , but i dont care for facebook , i want my pubg account only

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @midnight comet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sick hazel
bold siren
#

Can you get me the user ID, @sick hazel?

elfin canopy
#

No, they are not@sick hazel

bold siren
#

Also, the person is not a part of the staff team, do not trust them please.

elfin canopy
#

Nvm Sober is here

sick hazel
#

@elfin canopy okkk

urban path
#

ID : 5358029518

night cloak
#

@urban path be specific..?

#

What's the issue about :-)

urban path
night cloak
#

Just file claim :-)

#

Nothing else staff can do in it :-)

polar marshBOT
#

@urban path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Is there anyway I can contact pubg other than the ingame support because I’ve had a problem for the past year and discord, in game support nothing they have said has worked because I’ve found a glitch in the game bug whatever if this doesn’t get resolved I will take legal actually against pubg or whoever because im a top 20 conqueror I play professionally and I invest a lot of money in this game

sand path
#

Is your account banned? @night cloak

night cloak
#

No my scopes have such bad graphics and I play on iPad Pro 3rd gen 11 inch ! Happens on my xr aswell so I know it isn’t device

sand path
#

A video?

night cloak
#

@sand path I’ve done a video the problem is. It doesn’t show the gravity of the situation it looks fine but in real life you can see the issue

vapid rapids
#

I have this joystick problem where i hover it closer to other button, it presses. Makes my movement stops. And its very annoying in combat. I died many times because of this.

ebon marsh
#

Heloo

#

Hello

cosmic loom
#

How I can be 3rd party authorities UC resellers?

dusty rover
#

@sand path sir when is unlink option comr back? Is it permanently desabled?

lethal spear
#

Hi

polar marshBOT
#

@ebon marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast adder
#

I have a glitch my season recap is still showing s11 stats

sharp onyx
#

@fast adder clear game cache and restart phone

#

@dusty rover unlinking feature is not available currently. Please wait for further announcement regarding this

#

How I can be 3rd party authorities UC resellers?
@cosmic loom
Please elaborate

tacit inlet
#

My account was not returned

#

My account was not returned

sand path
#

Banned?@tacit inlet

worn river
dusty rover
#

@sharp onyx is it permanently desabled sir? Or it available in next season ?

sand path
#

It may be back @dusty rover

dusty rover
#

@sand path 👌😘

night cloak
#

I want to contact pubg mobile how can I clearly no one is helping so I’m talking legal action

sick hazel
cosmic loom
#

@dusty rover unlinking feature is not available currently. Please wait for further announcement regarding this
@sharp onyx there is some website selling the pubg UC with good price and extra UC ., how they do that ?

sharp onyx
#

@cosmic loom Please dont fall for such scams. Only use in game purchase or through Midasbuy

worn river
storm flumeBOT
#

You can contact the customer service via the game settings, @worn river. Refer to subpoint 5.3 in #faq for further instructions.

sick hazel
#

@storm flume There is No any options for this issue in CUSTOMER SERVICE in game

polar marshBOT
#

@shrewd zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pliant grove
#

Report cheater ID 6878684875

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.

tacit inlet
#

لم يرجع حسابي

#

لم يرجع حسابي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @tacit inlet. Refer to #613267301243944960 for language channels.

worn river
sick hazel
midnight comet
#

@loud salmon can help me to get my pubg account back ?? cause my Facebook has suspended

abstract heron
#

لو سمحتو بتواصل مع الشركه ضروري كيف؟؟

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @abstract heron. Refer to #613267301243944960 for language channels.

midnight comet
#

لو سمحتو بتواصل مع الشركه ضروري كيف؟؟
@abstract heron ekteb english we hayrodo 3lik

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @midnight comet. Refer to #613267301243944960 for language channels.

abstract heron
#

@midnight comet ok

obsidian fable
#

Some body hack my account

#

Please help

midnight comet
#

@everyone why there no help desk ?

abstract heron
#

Hello, I want to contact technical support for a hot topic as soon as possible. Please help me as soon as possible

worn river
#

@obsidian fable can u acess ur account this tym

obsidian fable
#

No bro

#

@worn river bro r u indian

worn river
#

@obsidian fable @obsidian fable come personal

abstract heron
#

Hello, I want to contact technical support for a hot topic as soon as possible. Please help me as soon as possible

sand path
#

Yeah?

worn river
#

Help bro

sand path
#

It will be fixed soon. @worn river

worn river
#

Past 23 days only one ans

night cloak
#

@sand path i need help

#

I linked to fb almost 3 days ago

#

And my profile pic still hasnt changed in game

#

Anyone know a solution to my problem?

neon ivy
#

Character ID: 5202273463
・ Date and time of last play (2020/06/15)
The date and time when the account suspension was confirmed (2020/06/15 KSA= 3:00)
My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

#

Help me please! 😫

#

Help me

restive willow
#

Hello i’m the player with ID Number : 5110395373
Email : reemjt@gmail.com
I played a game in the map miramar and suddenly I had the message that telling me to reconnect and even my friend who was watching me he had it two and I tried to reconnect but the game crashes me out then they gave me minus 45!
My internet connection was perfect and I didn’t face any problem with the internet call I’ve been doing the server wasn’t working good with me and I’ve been playing pubg from the beginning of the season to achieve the conqueror tier it’s not fair that you take from me a 45 points straight off
tho it’s not my mistake hopefully you reconsider the situation and give me back my points

polar marshBOT
#

@severe gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

past warren
#

Hey all my facebook account has been disabled and hacked by hacker so please report my account coz hacker is using my PubG account please help
By report this account with huge number

I really need ur support 😭😔

Report please

PubG I'd :- 5142792405

shrewd heron
sharp onyx
#

@past warren witch hunting is against the ToS of the server. Please dont do this

#

@shrewd heron please report such incidents in game

errant dove
#

Hello

sharp onyx
#

@errant dove hello. Please state your issue

past warren
#

@sharp onyx I already did but PubGm asking for my social which I already lost 😶

polar marshBOT
#

@errant dove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@past warren witch hunting means asking people to mass report an id. If you have any issues, contact in game customer service

sick hazel
#

@worn river what are you say?? 23 Days?.

#

I am faced this today. I cant wait for 23days, please solve this issue pubg suppoters.

night cloak
#

Erangel v2?

cursive iris
#

Heey pls fix the golden trigger plane

#

it crashs the game

#

for me , dunno if only me or not

storm flumeBOT
#

You can contact the customer service via the game settings, @past warren. Refer to subpoint 5.3 in #faq for further instructions.

glossy sable
#

Repair your client, @cursive iris.

polar marshBOT
#

@patent shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
#

Soon™️, @night cloak.

night cloak
#

Mosin Nagant rifle?@glossy sable

glossy sable
#

Soon™️

night cloak
#

That's what i wanna hear

glossy sable
#

:)

pseudo night
#

@glossy sable hello my dear — please I want to post reports in #cheater-reports but I can’t am 7 level Find me a solution please

sharp onyx
#

Please do keep in mind that Pubgm beta gets new game modes, maps and features BEFORE global
PubgmSmart

stable torrent
#

Can people on the global version join the people on the korean version's crew?

sharp onyx
#

@pseudo night please chat in #chat to level up

#

@stable torrent yes, they can join the crew but not the clan

stable torrent
#

ok

neon ivy
#

Help me

#

Please

#

Character ID: 5202273463
・ Date and time of last play (2020/06/15)
The date and time when the account suspension was confirmed (2020/06/15 KSA= 3:00)
My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

rancid vector
#

Account lost

neon ivy
#

No, my account is blocked

#

Ok

wooden mulch
#

Can I report here more than once?

naive oar
#

Anyone online here who can help me with my Pubg Mobo problems

sharp onyx
#

@wooden mulch yes, once every 6 hours

naive oar
#

@sharp onyx Can you help me dude

sick hazel
pseudo night
#

What are the criteria for raising the level in the server?

summer moon
#

Is bonus challenge available for all the servers??

hexed jasper
#

Hi i need invitation link

#

To this server pls

storm flumeBOT
night cloak
#

@hexed jasper ^^

#

@summer moon it's only for India

hexed jasper
#

@night cloak thanks

visual lichen
night cloak
visual lichen
#

I got this message I was in lobby just looking at people's profiles can someone tell me why

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @visual lichen.

visual lichen
#

I didnt use any of that

sharp onyx
#

@naive oar sure. What is your query?

grave parcel
#

Character ID: 5202273463
・ Date and time of last play (2020/06/15)
The date and time when the account suspension was confirmed (2020/06/15 KSA= 3:00)
My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

#

Send it to suppor

#

Support*

#

Omar

polar marshBOT
#

@grave parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid tree
#

Will pubg mobile fix lag & render issues?!

sharp onyx
#

Please feel free to put suggestions in #old

polar marshBOT
#

@manic glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

boreal lantern
#

Hii

fringe fossil
#

How can I get access to report a cheater in "cheater-reports"

boreal lantern
#

Sorry wrong chat

crisp garden
#

Level 10

polar marshBOT
#

@clear patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pseudo night
#

Omg I want level 10 fast lol

sharp onyx
#

@fringe fossil you need to be level 10 in the server. Please chat in #chat while following thw server rules

solid tree
#

Will pubg mobile fix lag & render issues?!
Reply pls

polar marshBOT
#

@fringe fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

Reply pls
@solid tree
We do not know. I am sure they are

#

@night cloak remembering your account details are your own responsibility. Staff cant help you with this

celest cove
#

@zinc flare

hexed jasper
#

@celest cove i missed my chance of reporting a hacker can u help me and send it on my behalf

celest cove
hexed jasper
#

I have 5 hours to write again

#

Pls

#

@celest cove

celest cove
#

If they ask info from me, i would have no idea

#

Do you have evidence and evrything?

alpine brook
#

@night cloak what's the issue

#

Wasn’t you linked any other social account?

#

Could you please give us a screenshot of your problem

#

Or a video clip

agile hull
#

Is there anyone to help my account disappeared

zinc flare
#

I need help

vivid field
#

Can we gift someone rename card now??

#

Tell fast pls

native socket
#

Sir help

sand path
#

@vivid field you can gift uc

fast adder
#

I have glitch in season recap It's showing s11 stats instead of s12 stats

native socket
#

I am facing this problem I want to buy primeplus

alpine brook
#

@vivid field you can't gift rename card from inventory

hexed jasper
#

@alpine brook can u report a hacker for me pls ihave the form written

alpine brook
hexed jasper
#

I know i k ow

#

But i missed my right to report

alpine brook
#

This form is open for everyone

hexed jasper
#

But i can't write fo 5 hours the slow mode

native socket
#

Plz s help

alpine brook
#

Open this link on google chrome or any other browser

It’s not discord channel

hexed jasper
#

Pls can u report or not i will give u the form written

native socket
#

Plz anybody can help me

alpine brook
#

@hexed jasper dm please

polar marshBOT
#

@zinc flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

forest summit
#

Not showing prime plus with my account

native socket
#

Help

fast adder
#

I have glitch in season recap It's showing s11 stats instead of s12 stats

native socket
#

Plz sir help I am facing an issue similar to the upper one

night cloak
#

Any moderator?

native socket
#

Like when I go to buy prime plus its not showing money but when I go to buy uc its showing money

sick hazel
polar marshBOT
#

@lofty orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

The news channel was received again, and the security team did not deal with my previous communication and is still playing cheater

balmy jackal
#

@desert marten link please

#

@desert marten please dm me bro

red spruce
#

Lmao

balmy jackal
#

What are you typing @vagrant crater ??

vagrant crater
#

My account was banned apparently from breaking user agreement. I read through it and I saw that I didn’t violate any of the listed possibilities on how an account can be banned. Whenever I try to contact support it keeps sending me to the pubgm_cs@tencentgames.com email which in turn sends me to the in game support tab

elfin canopy
#

@balmy jackal yes?

polar marshBOT
#

@vagrant crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

split fern
#

Next update

hexed jasper
#

@elfin canopy what level in this server is allowed to write in cheaters report

short eagle
#

level 10 @hexed jasper

hexed jasper
#

@short eagle ok do u have the link to report hacker via browser in th official site ?

polar marshBOT
#

@pure tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

short eagle
neon dew
#

@native socket bro wait for 30 mins

#

it will becom proper

hexed jasper
#

@short eagle thanks very much one last question
The report you guys take from the channel do u resubmit it to the link u gave me ????

split fern
#

When will be next update?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @split fern. Once we do, we will publish further information in #news.

sand path
#

@short eagle thanks very much one last question
The report you guys take from the channel do u resubmit it to the link u gave me ????
@hexed jasper
No. We send it to the security team directly.

#

The link is an official mode. This isn't.

thorn prairie
pallid karma
#

Im tired of this my facebook new i have 0 freind and in game shows me i have 200 pakistani people howww to remove every time i block i get more my block list full

#

And i cant disable my fb like what i doo !!!

hexed jasper
#

@sand path can u give me their DESCORD or any link😁😁 i have a lot of reports to do and u only gave us one chance

sand path
#

Ummm that's not possible actually. Even we don't know who they are. @hexed jasper. They are hidden and they just pick it up.

pseudo night
#

@sand path I need some help 🙄

pallid karma
#

As always no admins to support my question 😂😂😂

sand path
#

Yeah? @pseudo night

desert marten
#

Nadeko

sand path
#

@pallid karma you can contact customer service in game for that.

#

@desert marten yes?

pseudo night
#

Yeah? @pseudo night
@sand path I want to help deliver the report to the server

pallid karma
#

@sand path yea i did and the answer is nothing

hexed jasper
#

@sand path like ninja copy strike hackers lol

desert marten
#

This cheater is not banned. I tell the security team that I am sad because of this, and my little heart cannot bear it

@sand path

sand path
#

He will be banned.

wheat thistle
#

Hi

desert marten
#

🙇🏼🙇🏼🙇🏼🙇🏼

wheat thistle
#

Hello

short eagle
#

@wheat thistle hello do you need help with anything?

lime basalt
#

@short eagle @sand path they do not take any action. Sent 3 times to PUBGM via the Link along-with video proof and received no mail confirmation on action taken.

polar marshBOT
#

@wheat thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

I will wait here to celebrate after it is banned and you are invited to celebrate

@sand path

lean crescent
neon dew
#

@polar marsh my other account got lost as it was a guest account how to retrieve it

native socket
#

@sand path

#

Mam plz can you help me

glossy sable
#

Pretty sure it is a sir, and we can not help you if you do not say what is wrong.

vapid cove
#

Helllo guys!!
Guys help me plz why my player stop moving sundely all the time?
Is there solution

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @native socket. Remember to read through #faq before asking questions in the support channels.

covert mason
#

Pmco registration opens 24th june?

storm flumeBOT
#

Use #activities to find other PUBG MOBILE players, @brave bluff.

night cloak
#

@covert mason yep

desert marten
#

Good evening, Monitor

smoky pulsar
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @smoky pulsar. Remember to read through #faq before asking questions in the support channels.

native socket
#

K sir I m facing an issue regarding payment

#

@glossy sablesir whenever I want to buy prime plus membership the screen open and showing that I have only 67 Rs but when I go to purchase uc it is showing that I have 430 Rs sir plz whenever I want to buy prime plus it show the same

#

I want to buy prime plus so I can have 900 uc plz help

#

Here are the ss

pseudo night
#

@night cloak Hello dear . I want you to help deliver the report to the server

night cloak
#

@desert marten be advised that this channel is not to post such things. Doing this will lead to strict moderation actions

#

@native socket Please contact with Google Play Support.

desert marten
#

I am joking with you, man, that you are not cruel

neon dew
#

@native socket wait for 30 mins it will be proper

pseudo night
#

Keep chatting in the server until you reach level 10 to be able to send messages in #clans and #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #613267301243944960 while in a conversation.
@pseudo night
@night cloak I know my friend but i need u to help me ro make it easy dear 🌸

eternal mesa
#

Is there a fix on the reload glitch? When you switch guns back and forth and sometimes it won’t let you reload your gun until you switch guns again

night cloak
#

@smoky pulsar selling or buying accounts are against the Terms of service.

neon dew
#

even i faced this

native socket
#

I am facing this for a couple of day and I think the same that the things became proper one day but it isnt

night cloak
neon dew
#

@native socket try restarting pubg

native socket
#

I even downloaded it several times

pseudo night
desert marten
#

I will go see if the cheater has been banned or not. Then I will come back to remind you that it has not been banned already

@night cloak

neon dew
#

@native socket disable play services and enable again

native socket
#

K

fresh current
#

My account was lost after unlinking, can you help me?5211899386💔

sick hazel
#

@tidal dirge they are not replying 😭😞🥺

neat palm
#

مرحبا

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @neat palm. Refer to #613267301243944960 for language channels.

#

If you have encountered an issue with the account unlinking feature, @fresh current, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

neat palm
#

Hey, I need help. My account was hacked by an unknown person. he is logged in by email and Game Center and I only have Twitter. Please restore my account and disconnect email and Game Center.

#

Hey, I need help. My account was hacked by an unknown person. he is logged in by email and Game Center and I only have Twitter. Please restore my account and disconnect email and Game Center.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @neat palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neat palm
#

please reply

elfin canopy
#

Refer to subpoint 2.8 of #faq

pastel terrace
#

Someone hack my account and link it with gamecenter user and always log me out from the game so how can i remove this gamecenter link

night cloak
#

@pastel terrace For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

#

@night cloak i just got it! For ubdated information for you, it takes 0 - 72 hours for it to get received 👍🏼 thanks for all the help you gave me ❤️

fresh current
#

فقد حسابي بعد الغاء الارتباط ابغى احد يساعدني اجوكم My account was lost after unlinking, can you help me?5211899386

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @fresh current. Refer to #613267301243944960 for language channels.

pastel terrace
#

This takes too long time and i cant wait all this time

night cloak
#

@night cloak welcome ❤️

#

@sick hazel Could you provide the following information:

▫️ User Identification
▫️ Device
▫️ Region
▫️ WiFi/Mobile data
▫️ Video Recording

#

@pastel terrace You see, you are responsible for safeguarding your account. The support gonna take some time.

fresh current
#

My account was lost after unlinking, can you help me?5211899386

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @fresh current, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

dense stirrup
#

Primium crates release date

upper sedge
#

is midasbuy safe?

night cloak
#

21st June.

#

Hallo, i have Level 10 hier but still have no permission on cheater-report

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @fresh current. Refer to #613267301243944960 for language channels.

upper sedge
#

My question was : is midasbuy safe

fresh current
#

@storm flume I contacted customer service, but did not reply, please I want my account

night cloak
#

Hallo, i have Level 10 hier but still have no permission on cheater-report
@night cloak

#

@desert marten Please avoid spamming that. It has been forwarded.

neat palm
#

hi

desert marten
#

🙇🏻‍♂️ok

hollow echo
#

My friend received a 291MB update !!
For what ?

#

And I didn't

neat palm
#

Hey, I need help. My account was hacked by an unknown person. he is logged in by email and Game Center and I only have Twitter. Please restore my account and disconnect email and Game Center.

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @neat palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum
polar marshBOT
#

@dense patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

terse flare
#

How to Authorize internal audio recording in Pubg android 10

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

terse flare
#

How to Authorize internal audio recording in Pubg android 10

carmine dawn
crisp turret
#

@terse flare you can use any screen recorder for record the gameplay with in-game sound. Can you elaborate your issue in more detail .

stiff basin
merry elbow
#

Please bring back the Bruiser’s top to the redeem shop

night cloak
#

How i can gain someone ID??

polar marshBOT
#

@stiff basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

native socket
#

@neon dewthx for you help I purchased the prime plus thxx

naive oar
#

Can anyone help me please

fresh current
#

I contacted customer service, but did not reply, please I want my account

night cloak
#

Guys i have video if a hacker but i don't know where i can find his ID

crisp turret
#

@night cloak you can only got his id by pressing on his name at the time of spectating him .

night cloak
#

How i can spectate him if i have to replay the death cam and rec how he killed me @crisp turret

fresh current
#

My account was lost after unlinking, can you help me?5211899386

crisp turret
#

Ohkey , did you report him through in-game before exiting the game. ?

night cloak
#

Yes, but that never works

craggy blade
#

@night cloak Dm me the link of the video

night cloak
#

Why to you

craggy blade
#

@night cloak The I'd is in video

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

craggy blade
#

If you spectate a player, you can see their character I'd @night cloak

crisp turret
#

If you Report him already In game then you can track the Status by using the pan button upper side the home screen and need not to report again !

night cloak
#

@craggy blade i was not spectating

crisp turret
#

In-game reporting is always better then reporting through video because it's send the player's and gameplay data to team

craggy blade
#

@night cloak Was it death Cam?

night cloak
#

:/

#

@craggy blade the replay of how he kill you

craggy blade
#

Oh OK.

terse flare
#

and not recording in Pubg

night cloak
#

for recording you have to turn off your microphone

#

The one in the game

terse flare
#

It was off

crisp turret
#

after reading all conversation of you , Did you on the sound recording option in your screen recording app ? @scarlet cairn

night cloak
#

Guys how i can input special letters bcs the hacker got strange symbol

terse flare
#

Yes

crisp turret
#

@terse flare it's really strange , can you try with different scren recorder app ?