#questions

1 messages · Page 850 of 1

pure raft
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Please Pubg developers can you mute our teammate footsteps? We need only the enemies footstep. This really confuse me in match. I make use of my airpod and I can hear enemies footstep when closer even before it shows in map but the problem is that I don’t put mind in that because I use to feel its my teammate footstep. WE DONT NEED OUT FOOTSTEP SOUND ONLY ENEMIES OWN.

short eagle
night cloak
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Noice support

pure raft
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Ok

night cloak
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Why i cant do the custom skins?

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With the free stuff

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Everytime its sends me to the draw

sly fiber
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Somebody please tell me how can I get back my clan as I transferred leadership to my friend who lost his account for 10 years

night cloak
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Noice support

tranquil lance
#

Why does this game always have 100+ping

night cloak
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Cuz your phone and internet

tranquil lance
#

And 300+ most times

night cloak
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Mods help us god damn

tranquil lance
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Its not my internet

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I get 40-50 ping in call of duty

polar marshBOT
#

@distant ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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@short eagle bot aint working good;and can u help us mate?

mystic ember
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In last 3 matches on Europe server in ACE lobby full teams of hackers i have video let me know how to report them

night cloak
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@mystic ember in game report

neat grail
#

You need paint for guncraft

night cloak
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I did

polar marshBOT
#

@winter crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mystic ember
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In game how to report with video evidence

night cloak
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And after i "clicked" to say it like that on the finnish gunwrap it sended me to the draw

neat grail
soft forum
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@mystic ember or you can mail them too

mystic ember
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Ty

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E mail address please

soft forum
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@mystic ember wait

devout geode
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Use the link above, @mystic ember.

night cloak
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The pubg discord mods,admins,etc aint doing anything or what

soft forum
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@mystic ember use the link above, or get the mail from playstore, under section developer contact cause I can't share the gamil here no permission

mystic ember
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Ty

night cloak
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Mods,admins,etc u help us or only asians?!?!?!

neat grail
#

Can clearly use it

night cloak
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Let me show u

neat grail
#

Yes, show me

night cloak
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i tryed the lucky spin

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Ive got some things

normal fulcrum
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E mail address please
@mystic ember You can share the link to in-game CS along with character ID

night cloak
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And i cant use them

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I tryed the free ones

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I cant

normal fulcrum
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What's the issue?

sly fiber
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Somebody please tell me how can I get back my clan as I transferred leadership to my friend who lost his account for 10 years

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@normal fulcrum

night cloak
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I tryed to make a custom skin with payed and free stikers(or how u call them) and i cant

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@normal fulcrum

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Its sends me to the draw

normal fulcrum
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Because, you have to unlock it from the draw to finish the custom gun

night cloak
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I did

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Ive got the curency to pay

normal fulcrum
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@sly fiber Unfortunately you can't

night cloak
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Itsa bug or the guncraft its broken?

normal fulcrum
#

Ok so you did a spin, got a skin, applied it and it still asking to spin, right?

sly fiber
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Why that unfair my clan was lvl 7 almost 8@normal fulcrum

night cloak
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Yes

normal fulcrum
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Which gun?

night cloak
#

Shotgun

normal fulcrum
#

And the gun is unlocked too, right

night cloak
#

Yes

normal fulcrum
#

Why that unfair my clan was lvl 7 almost 8@normal fulcrum
@sly fiber Unfortunately, that's how it is. It was changed recently due to multiple players losing their leadership due to inactivity and complaining

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Understood @night cloak. Can you share a screenshot?

sly fiber
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So something must be there if they changed the rule they they have made some more rules regarding this issue

night cloak
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I did up with an example (and ive got the stiker ownd to say it like that )

normal fulcrum
#

@sly fiber As in?

sly fiber
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Sorry I don't get it @normal fulcrum

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You are senior moderator please help he I have all proof that I am the original leader if you want you can help me

sinful dove
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I have a problem I don't have a change country button and I need your help to fix this mistake

night cloak
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I put for the first time money in this game for the shotgun and i cant do a s*** with the custom skin

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@sinful dove your region

sinful dove
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Saudia Arabia

winter crown
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Why you are not trying to find strong protection to stop hackers we cannt play any game without being killed by hackers check up the top 100 squad europe all are full hacks and they still not banned

normal fulcrum
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@night cloak Can you show a screenshot of your inventory showing that you have the skins?

night cloak
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K

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if you have selected Europe while creating the account then you wont be having that option in game.@sinful dove

normal fulcrum
night cloak
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K

sly fiber
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Somebody please help me too

normal fulcrum
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@sly fiber As I said, nothing can be done now

sinful dove
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Is there a way to fix @night cloak

night cloak
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nope

ashen vapor
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What is this

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Pubg mobile

sly fiber
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So I leave clan and make another one and wait 1.5 to 2 years to grow it again that you are saying to do me if you were in my place you will easily solve this problem because you can contact pubg and I don't@normal fulcrum

night cloak
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@normal fulcrum leave it i restarted the game and now itsa leave me

ashen vapor
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My Mobile broken

gray gulch
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Why did my msg get deleted

normal fulcrum
#

Good to hear thay

night cloak
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@gray gulch No advertising in here

ashen vapor
#

Ping issues

gray gulch
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I legit want to get out of this relationship though

normal fulcrum
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@gray gulch No advertisement allowed on this server

ashen vapor
#

What is everymatches ping issues

crisp turret
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@sly fiber , please contact to in game customer service too for confirmation .

ashen vapor
#

My network is very good and fast

sinful dove
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I saw people on YouTube and solved the problem
@night cloak

night cloak
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@ashen vapor can you post the speed test result in here

ashen vapor
#

Your problem Pubg mobile

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His Pubg mobile is ping issues I am angry 😠😠 broke my device

night cloak
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@sinful dove you cant change it due to the EEA agreement

ashen vapor
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I,m abusing Pubg mobile

night cloak
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@ashen vapor read my last message mentioned you

tough escarp
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Hi there

night cloak
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@tough escarp hi

tough escarp
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I wanted to report cheater teaming up in solo as duo

night cloak
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how may I help you

tough escarp
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But the reports section is read only for me I dont know why?

sinful dove
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How @night cloak

night cloak
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report them via in-game@tough escarp

tough escarp
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I am new to discord

night cloak
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@sinful dove You can't.

real basin
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HI

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@night cloak Please check ypur dm

sour jackal
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Hello

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Someone here?

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I need help pls

vivid merlin
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@sour jackal what's the issue?.

sour jackal
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Hello
As you can see in my pubg I'd ApunEjGodHai
I have played season 3 and I was on platinum
But my problem is that I forgot to collect the season
3 rewards like the outfit
So is there a way I can get it back

next solstice
#

Hello
I lost my Facebook account and can no longer access it
I have an pubg global hands account 5686639898 Level 52 and it was not linked to other than Facebook I want help if you allow to recover the account

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Hello
I lost my Facebook account and can no longer access it
I have an pubg global hands account 5686639898 Level 52 and it was not linked to other than Facebook I want help if you allow to recover the account

sour jackal
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Someone reply pls

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Lazy

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Is lazy there

night cloak
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@sour jackal state your issue.

sour jackal
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I said it look up

next solstice
#

Hello
I lost my Facebook account and can no longer access it
I have an pubg global hands account 5686639898 Level 52 and it was not linked to other than Facebook I want help if you allow to recover the account

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @next solstice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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@sour jackal sorry, you cant. Try contacting costumer care.

real basin
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any one cal help me ?

sour jackal
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Wheer is costumer care

real basin
night cloak
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State your issue, @real basin.

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@sour jackal there is constumer care ingame.

sour jackal
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Bro tell me wheer customer care

vivid merlin
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@sour jackal have you tried to contact customer service?.

storm flumeBOT
#

You can contact the customer service via the game settings, @sour jackal. Refer to subpoint 5.3 in #faq for further instructions.

crisp garden
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In settings next to log out

real basin
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what is the mean?

sour jackal
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Yes I tried in game it does not work

sharp onyx
sour jackal
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I know it does not help

night cloak
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tell us what help do you want, @real basin.

crisp garden
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Well it's your fault

severe flicker
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Hello

I want to cancel the link Facebook of my game this because my account on Facebook was stolen and there is someone who can access my account and play where I want to be expelled and cancel the link game Facebook account

I wish you lasting success

(『XO』Badwi )

sharp onyx
#

@severe flicker Account unlinking feature is currently not available

sour jackal
#

In conversation it does not tell me anything helpful in fact it does not talk

crisp garden
#

Recover your Facebook account

civic surge
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@crisp garden Do you know how much andy costs?

night cloak
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@sour jackal you have to wait, cause they are recieving a lot of reports a day.

sharp onyx
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@civic surge 1200Uc

civic surge
#

Thanks!

next solstice
#

Hello
I lost my Facebook account and can no longer access it
I have an pubg global hands account 5686639898 Level 52 and it was not linked to other than Facebook I want help if you allow to recover the accoun

devout geode
#

Do you still have an access, @severe flicker?

crisp garden
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@civic surge 1200uc

night cloak
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@real basin can you check if there's the unlink option

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@next solstice Dont spam

civic surge
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Thanks.

night cloak
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@civic surge you're welcome.

sour jackal
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No they replied but said what's your issue

civic surge
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:3

severe flicker
#

Hello, before the time I stole my account by a thief I know but I was able to retrieve it but I was surprised when I found my account has been exposed to the item and do not know what to do so please reply quickly my name in the game (『XO』Badwi )

night cloak
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@sour jackal so explain what is your issue.

sour jackal
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I said it already

cedar coyote
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If i get B-A-N in my account in the Global version.. and if i enter my account to the Korean version ,the B-A-N gone ?

next solstice
#

So please help me

night cloak
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The unlinking option isnt available for the moment, @severe flicker.

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No, @cedar coyote.

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@severe flicker is there any other account linked with it other than Fb

crisp turret
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@next solstice hey. Unlinking features is still not available. You can contact to Facebook team for recover your fb account .

night cloak
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@next solstice Follow #faq 2.8

cedar coyote
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@night cloak the same account will be there ?

next solstice
#

So please help me

night cloak
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No, @cedar coyote.

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Stop spamming, @next solstice. @night cloak already said what to do.

severe flicker
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My account has been blocked and I am not running a hacker

night cloak
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@severe flicker banned

severe flicker
#

Yes

polar marshBOT
#

@severe flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar coyote
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Sure ?

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I heat from someone the same account will be there

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Hear*

sharp onyx
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@cedar coyote a new account will be created on the same social media

next solstice
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I lost my account permanently due to Facebook laws

cedar coyote
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@sharp onyx ok

night cloak
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@next solstice we cant help you with that issue Contact in-game Customer Service for that, Follow #faq 5.3

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@cedar coyote, you can have the facebook account. But not the PUBG account which you had in the global version.

last prairie
#

Hola a todos, quisiera que me ayuden reportando a este hacker que me salio el dia de ayer por favor

vivid zenith
last prairie
night cloak
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@last prairie please do explain that in English

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@last prairie hello, is it possible to talk in english?

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@vivid zenith yes

cedar coyote
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@cedar coyote, you can have the facebook account. But not the PUBG account which you had in the global version.
@night cloak ok

sour jackal
#

Hi I back

cedar coyote
#

Another question, The gmail support is working these days ?

sour jackal
#

I told in-game customer care

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My problem

night cloak
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@cedar coyote gmail support?

cedar coyote
#

Because there is not Answer .. just bot

sour jackal
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My problem

cedar coyote
#

Yes pubg gmail support

night cloak
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Then wait for the reply, @sour jackal.

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@cedar coyote I dont know about it, you can ask @night cloak.

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@cedar coyote whats the issue

cedar coyote
#

Pubg gmail support is workibg these days ?

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Working*

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Just i get bot answers

sour jackal
#

Bro they always reply with this

cedar coyote
#

Bro they always reply with this
@sour jackal yeah they did

night cloak
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wait for them to reply

past gull
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Hii i got killed by team up player

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What to do

sour jackal
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No they doesn't help

night cloak
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@past gull report them via in-game

last prairie
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Of curse @night cloak, i need your help reporting this player besause he was cheating in a game yesterday, please

night cloak
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@sour jackal you have to click on any of the response.

past gull
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Reported

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I have video as evidence

last prairie
sour jackal
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Yes I did it dint help

cedar coyote
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@night cloak they reply a bot reply

night cloak
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@last prairie whats the issue

#

Report them in game, @past gull.

last prairie
#

I have a video, but i cant sen it here

cedar coyote
#

There's no person to tolk with him

night cloak
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@cedar coyote all you can do is to wait for them to reply

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@last prairie regarding to

past gull
#

Will I get my rank if they will be found guilty

sour jackal
#

Someone tell me it don't help me

night cloak
#

@last prairie, you will have to wait for #cheater-reports ato open. And you have to reach level 10 in the server to get access to it. Chat in the #chat to gain XP and level up.
Thank you!

#

@past gull yes

last prairie
#

@night cloak the player was using auto aim and no recoil

storm flumeBOT
#

Hello, @last prairie!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sour jackal
#

I click response it doesn't help than they say what's the problem I tell my problem and they end my chat

past gull
#

Can I know how much time it will take

last prairie
#

@night cloak okay, ty, but can you help me sen that cap of the id for another group for more help?

sour jackal
#

Help reply me

polar marshBOT
#

@solar fog:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sour jackal
#

Bro someone help?

night cloak
#

@night cloak okay, ty, but can you help me sen that cap of the id for another group for more help?
@last prairie what do you mean? Pardon me, I didnt understand.

#

@sour jackal what was your issue

sour jackal
#

I tell my problem they end my chat

#

They no help

last prairie
#

Can ypu send this cap to the cheater-reports channel?

sour jackal
#

Rock man help I can't write again and again

night cloak
#

@last prairie read the bot message previously mentioned you in here

#

@sour jackal then quote it

last prairie
#

@night cloak thats the id of the hacker

sour jackal
#

Omg why you staff

last prairie
#

Yeas, i will do that

#

Thank you

sour jackal
#

You no help too

night cloak
#

@last prairie oh, I'll try. You also try bro. Reaching level 10 isnt that big deal. :)

sour jackal
#

You trolling but no helping

night cloak
#

@sour jackal, I already said the reply for you above.

sour jackal
#

No I can't quote

night cloak
#

@sour jackal you won't get that rewards if you haven't collected it

sour jackal
#

Yes I forgot it in season 3 all I ask is for a way to get them

night cloak
#

Unfortunately nope

sour jackal
#

Ok I quote

#

I quit too

night cloak
#

Ok

#

@sour jackal, you should have taken it. It was your mistake. You cant blame the staff for it.

slow junco
#

I have lost my pubg account

night cloak
#

@slow junco unlinking troubles?

sour jackal
#

No im not blaming staff

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I just ask for help

night cloak
#

@sour jackal > You trolling but no helping
@sour jackal

slow junco
#

Yes

sour jackal
#

Yes cause rock say quote it

night cloak
#

@sour jackal then do it. Now we cant do anything. Sorry.

slow junco
#

Unlink account

sour jackal
#

Omg I why you staff

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I don't liek this staff

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They troll

night cloak
#

@sour jackal I already said.

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It was your mistake, you cant blame the staff for that, @sour jackal.

sour jackal
#

I dint blame staff

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Instead they troll

night cloak
#

@sour jackal They didnt. We are trying to help all.

sour jackal
#

Why say quote it then?

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It dint help

night cloak
#

@sour jackal, this channel is for complaints about in game problems. If you want to talk, go to #chat.

sour jackal
#

Ok anyways I was bore so I go bye

night cloak
#

Bye.

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @modest kestrel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

runic spoke
#

السلام عليكم

night cloak
#

English @runic spoke

runic spoke
#

لقد تم اختراق حسابي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @runic spoke. Refer to #613267301243944960 for language channels.

runic spoke
#

😫

#

Hi

iron fossil
#

When the premium crate is coming..?

night cloak
#

@runic spoke, you can use google translate if you want to. If you want to chat, then go to #chat.

crisp garden
#

21

night cloak
#

@iron fossil, it will be open soon.

runic spoke
#

Ok

night cloak
#

Ok.

shrewd seal
#

@polar marsh account lost

night cloak
#

@shrewd seal unlinking?

runic spoke
#

My account was compromised and someone other than the automated respondent needed my help

shrewd seal
#

Ru@night cloak yes

night cloak
#

@shrewd seal oh, you can ask @night cloak for help.

#

@runic spoke you mean banned

runic spoke
#

No

shrewd seal
#

@night cloak plz help me

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @shrewd seal, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

runic spoke
#

My Facebook account has been hacked and I recovered the account, but the hacker has linked a Buggy account to his email and my account has been linked to two accounts for me and one for the hacker

#

I want to speak specifically with support so that I can send him all the facts that prove that the account is my account

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @runic spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

mighty zinc
#

@lime juniper 37 days bro... will I ever get my account back?

polar marshBOT
#

@open stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

runic spoke
#

Does anyone with support work speak Arabic so that I can talk to me and help me please help me

night cloak
#

@mighty zinc, dont worry. You will get your account back :)

ashen vapor
#

@night cloak ok

mighty zinc
#

@night cloak thanks 🙂 I’ve heard a lot of this before

ashen vapor
#

I will give ve you

night cloak
#

@mighty zinc dont worry man! Stay strong! Get ready to get some chicken dinners when you get back your account!
:)

mighty zinc
#

Thanks bud 🙂

night cloak
#

You're welcome buddy :)

slender grove
slender grove
#

What should I do? @night cloak

night cloak
#

@slender grove, you have to wait until you get your account back.

#

Both the upload and download speed is too low, contact the ISP @ashen vapor

#

@slender grove, they say that they have got the report, so wait.

#

@slender grove wait patiently while they're fixing it

ashen vapor
#

Yes

#

I am indian

#

I am using in jio india

night cloak
#

@night cloak I replied to him tho :/

slender grove
#

Ok. Thanks @night cloak

night cloak
#

@ashen vapor contact Jio and explain them that you're having slow internet speed

ashen vapor
#

I live in india village speed is good but today are bad netspeed

night cloak
#

It's an issue from their side

rigid linden
#

Hi I have an issue getting back an old account

night cloak
#

Maybe because of the increase in internet portals, @ashen vapor. Try contacting your nearest JIO care and state the issue.

#

@rigid linden yes?

ashen vapor
#

I have contacted but explain problem but slove in two 2years working in slow speed jio in india

#

Workin in slow speed

night cloak
#

Then wait until they do something about it, @ashen vapor.

ashen vapor
#

daily no problem my good internet I also ping issues my english is very bad

#

Hindi speak

rigid linden
#

I linked my pubgm account to Facebook then I tried to change my Facebook name i tried to verify but it didn't work i askew them for help but they never responded and I had no other way to contact them so now I can't sign into my pubgm account its be over a year now. Is there any way i can get my pubgm account back

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @rigid linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@ashen vapor oh, you can only talk in english here. If you wanna talk with friends in hindi, you can join PUBGM indian server. The link is there in the #613267301243944960.

shrewd seal
#

@storm flume I linked my pubgm account to Facebook then I tried to change my Facebook name i tried to verify but it didn't work i askew them for help but they never responded and I had no other way to contact them so now I can't sign into my pubgm account its be over a year now. Is there any way i can get my pubgm account back

night cloak
#

@rigid linden yes?

#

@shrewd seal, that's a bot lmao. You can tag a mod and say.

rigid linden
#

Where's subpoena #2.8

night cloak
storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @shrewd seal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

shrewd seal
#

@storm flume account lost

night cloak
#

In #faq, @rigid linden.

soft radish
#

How to fix connection terminated issues. I tried what’s mentioned in #faq

ruby raft
#

@night cloak dude need some help.. can i inbox u?

#

@sand path need hlp dude!!!! Related to my account

night cloak
#

@ruby raft what happened? State your issue.

#

@soft radish, you can ask @night cloak.

#

@ruby raft state the issue in here

ashen vapor
#

Ping 968 remains in my ping match@night cloak

soft radish
#

@night cloak how fix this. I’m getting this every game. Already tried what’s mentioned in #faq

night cloak
#

@ashen vapor it is an issue from your internet contact your ISP, avoid repeating the same issue in here

#

Follow the #faq 4.11 @soft radish

polar marshBOT
#

@ruby raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

soft radish
#

@night cloak already did do that

#

Still getting the error

night cloak
#

Is your device rooted or jailbreaked

soft radish
#

Jailbroken yes

ashen vapor
#

I did the boot because of using the same time net in your area, net slow is running and work on this call

#

@night cloak

night cloak
#

@soft radish that's the issue

soft radish
#

I’ll try unjailbreaking and see if issue persists

ashen vapor
#

Daily does not happen then ping remains 968 kiyu

soft radish
#

Thanks @night cloak

night cloak
#

Welcome 🙂

wild peak
#

@normal fulcrumi cant understand.

night cloak
#

Understand what, @wild peak? State your issue.

neat meteor
#

Hello everyone, can I get an issue solved here ? it's my first time in this discord and would appreciate it a lot if you can hear me out

night cloak
#

Yes, @neat meteor? State your issue. And welcome to PUBGM discord server! :)

neat meteor
#

Thank you!

night cloak
#

You're welcome :)

polar marshBOT
#

@neat meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager bough
#

Hello

polar marshBOT
#

@eager bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wild peak
#

@night cloakIn the time season 6 (global version) we were having mini- map and that was removed, I think we should get that mini-map mode back.

night cloak
#

@wild peak, tell this in #old, without tagging me.

polar marshBOT
#

@neat kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wild peak
#

@night cloaki have wrote there about this but I cant get my answer there.

night cloak
#

@wild peak they will look into that soon.

wild peak
#

@night cloaki have wrote that 4 hours earlier but still can't answer.

night cloak
#

You wont get the answer,@wild peak. They will check and they will look into it.

placid steeple
#

I lost my account when I unlink

storm flumeBOT
#

If you have encountered an issue with the account unlinking feature, @placid steeple, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

wary ether
#

I have a report since that server is stopped for sometime but I want to expose people who sell uc by carding and selling cheap uc I would like that such people are banned and also I m trying to get the I'd of that player.Heres the proof taht she sells free uc

#

As soon as I get her I'd I would get it banned

random phoenix
#

Hello

#

Could anyone help me please

night cloak
#

Yes, @random phoenix?

storm flumeBOT
#

Please contact Discord's customer service for this matter, @wary ether.

:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com

#

We are unable to provide assistance if you do not ask a question or state a problem, @random phoenix. Remember to read through #faq before asking questions in the support channels.

night cloak
#

All you can do is to report them via in-game @random phoenix

random phoenix
#

Two teams ... teaming

#

@night cloak i did

#

But i know that pubg will not do anything

night cloak
#

Ok

random phoenix
#

I am sure

#

As usual

night cloak
#

They'll be getting ban starting from a day

wary ether
#

I have a report since that server is stopped for sometime but I want to expose people who sell uc by carding and selling cheap uc I would like that such people are banned and also I m trying to get the I'd of that player.Heres the proof taht she sells free uc

random phoenix
#

Hackers teaming

wary ether
#

Pls someone raise a issue

night cloak
#

And if they continue the time period will increase

wary ether
#

Related to this

night cloak
#

@wary ether report them to Discord

wary ether
#

As soon as u get to know

#

I have done it

polar marshBOT
#

@random phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wary ether
#

I would like pubg to get all its money from them as well as their I'd is banned

mild wyvern
#

Ammm, kik please

wary ether
#

I am giving her I'd all of u pls report

mild wyvern
#

Kik please

#

...

#

Can you throw it?

night cloak
#

@mild wyvern please do block the user we don't moderate DMs

mild wyvern
#

Okay

#

Thank you

slender grove
#

@empty forge hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @slender grove. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@mild wyvern, block him. Or report him to the discord costumer care with his ID.

#

@slender grove, state your issue.

wary ether
#

I am unable to report

night cloak
#

@wary ether you can report them via in-game customer service regarding to that issue. Refer #faq 5.3

#

@wary ether where?

wary ether
#

I have a report since that server is stopped for sometime but I want to expose people who sell uc by carding and selling cheap uc I would like that such people are banned and also I m trying to get the I'd of that player.Heres the proof taht she sells free uc

night cloak
#

@empty forge apologies.

slender grove
wary ether
#

This is what I want to report

night cloak
#

@wary ether, it will be taken care of. Dont worry.

#

@wary ether read my previous message

sharp onyx
#

Please chat in #chat

night cloak
#

@slender grove please be patient while they're processing your request

#

@slender grove, they meant that they have got the report of yours. They will help you as soon as possible. So please wait.

mild wyvern
#

Lool

wary ether
#

Rock u pls raise a issue

night cloak
#

@mild wyvern, chat in #chat, not here.

#

@wary ether you can report them via in-game customer service regarding to that issue. Refer #faq 5.3

wary ether
#

I am unable to

slender grove
#

:((( ok. Thank you every one !

wary ether
#

Since I am not playing for some days

#

I have deleted pubg

night cloak
#

You're welcome, @slender grove. Stay safe!

wary ether
#

Pls someone tell me how to report

night cloak
#

With the details

wary ether
#

U pls mail

#

Im also

sage mica
#

is there a limit of gaining character xp per day?

wary ether
#

But there's a problem

night cloak
#

No, @sage mica.

wary ether
#

I dont have her I'd

#

I just have the proofs

sage mica
#

okk...

night cloak
#

@wary ether, one min, I'll help you.

#

@wary ether just send them what you have

wary ether
#

@sage mica YES

sage mica
#

Andy isn't leveling up after lvl 7

wary ether
#

for 1 day

narrow shoal
#

@night cloak my id was lost

wary ether
#

There's

sage mica
#

i did lvl 7 from Uc btw... so

night cloak
#

There's a limit per day @sage mica

sage mica
#

ok got it... ty

placid steeple
#

Hello I am unlinking my account with issue in pubgmobile kr...what I must do

night cloak
#

@sage mica you're welcome.

wary ether
#

Dont unpink

#

By mistake also

night cloak
#

@placid steeple report about it. And wait until you recover your account.

wary ether
#

Because once u unlink having ur account again Is not possible unless and until u push a lot of it

narrow shoal
#

@night cloak my account was unlink

night cloak
#

@wary ether, chat in #chat, not here.

sharp onyx
#

@placid steeple Please contact PUBGM Korean support. This is for only Global Pubgm

placid steeple
#

Report in helpshift in the game ? @night cloak

night cloak
#

@placid steeple, I think so. You can ask a moderator about this.

placid steeple
#

@sharp onyx how they not have discord

narrow shoal
#

@night cloak

placid steeple
#

<@&481161015728406538> I have problem with unlinking can help ?

night cloak
#

@narrow shoal yes. Report about it to the customer care.

#

@placid steeple contact the KR customer service

placid steeple
#

Where @night cloak

night cloak
#

@placid steeple, do not tag a mod. They will look into it when they come here.

placid steeple
#

In the game or there site .?

night cloak
#

In game

#

@placid steeple ingame. The bot will guide you.

placid steeple
#

Okay how much I must wait to get reply

#

And the bot cant help me i think

wary ether
#

Maria pls read direct message to which I have given proof

night cloak
#

@placid steeple that depends. They will reply to you for sure. You just have to wait.

#

Avoid using the moderation tag unless it is necessary. @placid steeple

#

Maria isnt a staff, @wary ether.

#

@wary ether use #chat

placid steeple
#

Okay sorry

night cloak
#

@vital moss no off topics in here, move to #chat

narrow shoal
#

@night cloak I don't know I am saying this issue but the customer service did not help
Great news, if your account is linked to a Social Media (Facebook / Twitter / WeChat / etc) , you can recover your progress by logging back into your Social Media at the login screen.

night cloak
#

@narrow shoal for account related issues contact in game customer service, refer #faq 5.3, we discord staff's can't help you with this.

lyric mauve
#

Why is there a problem with the microphone, it has mind of its own. Gets off anytime. How can I solve this?

desert marten
night cloak
#

@lyric mauve restarting the game will fix it. Please fill the form which is pinned in #news .

#

@desert marten it may take some time as this is a manual process.

#

Thank you for letting us know about that

lyric mauve
#

To restart it takes a lot of time, the problem is it gets off while am in the game so am not able to take up that long delay. I've already filled one such form @night cloak

night cloak
#

It well be fixing soon

lyric mauve
#

Yeah fast please, it has caused a lot of problems

mild wyvern
#

How do you change my avatar?

nova rapids
#

@mild wyvern click the edit (the pencil icon in the top ) and you will see avatars section

mild wyvern
#

Avatrar who's behind the honeycomb

#

How to change?

nova rapids
#

you mean the Google account avatar? @mild wyvern

mild wyvern
#

Yes

nova rapids
#

it will be changed automatically just wait

mild wyvern
#

Okay

#

Thank you

nova rapids
#

np ^^

devout geode
#

If you need support in Russian, you can join Russian server, @mild wyvern. The link is in #613267301243944960.

night cloak
#

Hi

#

How to know when i created my account ?

worn river
nova rapids
#

your logged in with Facebook or Google?@night cloak

#

@worn river update your game

worn river
#

Already 3 tym download Or dlete

#

Past 30 days old problem... No solution

night cloak
#

Twitter

#

My facebook account has been hacked

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Iam contacting support but i dont know to know when i created the account

worn river
#

Clear cache repair all method try but no solution

sand path
#

@night cloak you can find it in playstore/appstore

#

Playgames*

crystal pendant
#

Hello

night cloak
#

Iam logging in with twitter

#

Not google games

#

He told me that he will ban my account 😔😔😔😔

worn river
azure folio
#

Andy Mythic Suit Emote Not Available... is it bug or there is no suit emote?

long trellis
#

Help Please

night cloak
#

@azure folio if it is available, you will get it after somedays. Wait.

#

@long trellis maybe you have typed the wrong password for your account.

ripe anchor
#

I would like to ask a question

night cloak
#

Hello, @worn river. Its cause you have updated PUBGM to the latest version in your mobile. Now it wont work in a mobile which doesnt have the latest version.

#

Yes, @ripe anchor?

polar marshBOT
#

@ripe anchor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

@night cloak that looks like you have buyed this account

#

From a hacker

night cloak
#

Yes

#

How did you know ?

long trellis
#

@night cloak no bro my password is correct i have problem only in pubg

#

I login om facebook and it's work but not in game help please

night cloak
#

@long trellis, try logging out and in again. Then try.

long trellis
#

Okey bro wait

placid wolf
#

Mena link

vivid merlin
night cloak
#

My gyro gets inverted

hoary tide
#

Why Phoenix os players can't match with gameloop players?

vivid merlin
#

@hoary tide An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.

for future reference ask in #emulator-support by getting the emulator role in #613267301243944960

lavish spoke
#

Hi

jagged ginkgo
#

Who can I talk to about PMCO fall split rules?

onyx cairn
#

They will be available as soon as it starts. @jagged ginkgo

inland harness
#

Hello Company pubg mobile, I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.

jagged ginkgo
#

Ok understood, do you know what the rules will be on a player; playing both EU and NA PMCO games?

onyx cairn
#

Contact customer service in game or open details in the suspension note. @inland harness

#

Rules should be identical, but let us wait until they have been published to avoid miscommunication. @jagged ginkgo

inland harness
#

Where do you notice this comment?

onyx cairn
#

How may we be of assistance? @lavish spoke

#

Standard procedure as we are not responsible regarding account suspensions here. @inland harness

dry isle
#

Hello, do you know who will help with the unsubsever account?

jagged ginkgo
#

Is their a PMCO server?

onyx cairn
#

Do you have problems with a linked social network account? @dry isle

polar marshBOT
#

@inland harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx cairn
#

There is a PMCO server, you will be invited by mail if you have qualified for it. @jagged ginkgo

polar marshBOT
#

@dry isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

deft drum
#

Hi

#

Bienvenue sur Bebaji. Mon compte a été déposé par erreur. Pouvez-vous consulter à nouveau mon compte et je n'ai utilisé aucun type de tricherie sur le compte, veuillez reprendre la leçon Merci (5209203949)

#

Please help me unblock the account from my account I swear to God I spent a lot of money to buy royal and housing and I do not have another account Please help me please Please not my fault and the guilt of others I have seen clips on YouTube and my mistake applied to my account Please help me

polar marshBOT
#

@wild dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

timid otter
storm flumeBOT
#

Hello, @timid otter!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

gusty cypress
#

3838 to 3812

royal shard
#

Help

night cloak
#

شباب فقد حسابي

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

crisp turret
#

@night cloak please explain the full issue in English so that we can help.

night cloak
#

My account was lost

crisp turret
#

May i know , how was your account lost ?

polar marshBOT
#

@vocal sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

The latter happened

#

الوووووو

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

royal shard
#

Please ask and help

modest topaz
#

شكله مافي احد

crisp turret
#

@royal shard may you pleased explain your issue in Details ?

polar marshBOT
#

@royal shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp turret
#

Here is complete details of your query. You can read the message pass out through pubg mobile carefully .

polar marshBOT
#

@modest topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@timid shale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@deft drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello pubg mobile

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

valid sluice
#

My account got hacked my email amd password

#

Today my match will held

fading shore
#

Hello

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fading shore. Remember to read through #faq before asking questions in the support channels.

fading shore
#

Can I hide my theme background on my list profile outfit?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fading shore
short eagle
fading shore
#

Understood, but why I face this problem?

#

@short eagle help

shut sail
#

How can i repport about channel for sale account from hackee

#

Big channel

polar marshBOT
#

@carmine marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spare moss
#

I have been trying to buy in the store for a few weeks, but it doesn’t work, I’ve already tried to contact the game support through the message channel within PUBG MOBILE, but I didn’t get any answers, the chat always ends without at least having a turn around. internal staff, anyway, I can't buy UC in my account, but strangely I can buy prime subscription, I want them to fix this, since I can't get in touch with the people inside the game, I'm contacting them by email, my ID on PUBG MOBILE is: "513769040", the message that appears at the time of purchase is "transaction has canceled due to security risk", I already spoke with google support and they said that the problem is within the game, my account is all settled for shopping, anyway, I need help.

i tried contact in-game but don't work, nobody nobody answers me, and the chat close, help

polar marshBOT
#

@ivory elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@lunar plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

short eagle
#

@spare moss does it say "unable to pay as your account may be at risk"

night cloak
#

My sister has her facebook account logged onto her phone but she isn't playing PUBG right now. I logged into her account on my phone but it makes me create a new account please help

Thanks!

spare moss
cosmic loom
#

Hello 👋

short eagle
obtuse moat
#

Hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic loom. Remember to read through #faq before asking questions in the support channels.

spare moss
#

@short eagle but a have money only in play store :(

obtuse moat
#

My account hacked what I can do?

fading shore
#

@short eagle please answer me above

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spice mist
#

I m getting 300+ ping from 120 everyday what should I do?

mystic ember
#

I think PUBG Mobile is not serious about hackers today i have played almost 8 matches and in 6 faced hackers in ACE lobby

spice mist
#

Haha

#

I don’t even have my own server

#

Oce server. Idk if they want us to play or what

mystic ember
#

And the server was Europe

#

I have seen many idz on TikTok and instagram people selling hacks openly

spice mist
#

Haha

#

Well that sucks

#

But that’s not in control of PUBG but they should do what they can such as making oce server

#

Or banning hackers

#

Or making servers don’t lag.

mystic ember
#

That guy blasted our UAZ in 2 bullets of Scar-L

spice mist
#

But what they are doing is making new guncraft thing which costs money so that game can earn money

#

Well I m not against it

short eagle
spice mist
#

Piggy can u help ?

short eagle
#

I dont know the answer to that wait for someone who knows to respond @spice mist

spice mist
#

Ok

night cloak
#

When does the day restart for pubg. So I can collect daily rewards?

spice epoch
#

Hey i conduct customs tournaments in my custom i found a player using esp please take some action against him i have also his video
Character id 5474666254

atomic shore
night cloak
#

When does the day restart for pubg. So I can collect daily rewards?

devout geode
#

At 00:00 (UTC +0), @night cloak.

night cloak
#

What?

#

It says 19:00

devout geode
#

It depends on your region.

night cloak
#

For me it passed 19:00

#

Nothing happened

devout geode
#

Then it's UTC -5.

gusty cypress
#

I lost my rating points. Any help to bring back.

pearl swallow
#

I change parents control and i can't login what I can do ?

pure raft
#

@gusty cypress go play more match to get your point back or lose more😂😂😂

lucid root
#

I need help when I am on voice here and I enter PUBG can I be heard under the game ????? What I do

polar marshBOT
#

@slim crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fickle elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

runic niche
#

hey guys, whatever happened to arena tdm ranked? i remember seeing news about it 2 months ago

#

or was it a temporary event

devout geode
#

Under the game, @lucid root? What do you mean? Discord?

stone turtle
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @stone turtle. Remember to read through #faq before asking questions in the support channels.

stone turtle
#

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @stone turtle.

sharp onyx
#

@runic niche ranked TDM was a time limited event, yes. We do not have an ETA of when it will be back again

runic niche
#

ok cool

#

i was just wondering since i saw some announcement

stone turtle
#

Im Nevers play with hacker

runic niche
#

how did ranking work? was it the same as classic, bronze silver gold plat diamond crown ace?

sharp onyx
#

Yes it had tiers similar to classics, and leaderboards as well. I am sure there are a tons of videos made on it explaining everything

runic niche
#

damn maybe i should have come back earlier 😛

hidden ferry
lethal sierra
#

Why the bonus challenge is closed

hidden ferry
#

Help

midnight crest
#

When can i unlink my G-mail account and facebook account !!

sharp onyx
#

@lethal sierra Did you have it earlier, or was it unavailable for you the whole time?

@midnight crest Unlinking feature is not available atm. We do not have any more information regarding this

spice mist
#

Help me someone

#

Y are servers soo high

sharp onyx
#

@spice mist please elaborate

spice mist
#

I m getting high ping from last 8 days

#

In Asia server

#

I used to get 120

#

Now 280 to 300

#

Also it’s not my internet

nova rapids
#

servers are high? suspicious

spice mist
#

Yea they on high

#

Lol

nova rapids
#

not an internet problem?

spice mist
#

Nope

#

Same speed

#

Everyday

#

I live in Australia so don’t hve my own server🥱

#

That’s y I play in Asia

#

I hve repaired game too

#

@nova rapids @sharp onyx

sharp onyx
#

Please refer to #faq 4.10 and let me know if you have tried that already

spice mist
#

Ok bud

#

It doesn’t work

#

I hve tried a lot of things

sharp onyx
#

Please try doing a routine repair

spice mist
#

I just did today

eager pilot
sharp onyx
#

@spice mist Have you tried the method in #faq 4.5 ?

eager pilot
#

It's written Bangladesh under the logo and xenon is an underdog team in Bangladesh how did it qualify in PMCO and how is the region south Korea

spice mist
#

I don’t use wifi tho @sharp onyx

sharp onyx
#

DNS changing works for mobile data as well. Please follow the steps in 4.5

spice mist
#

I play on iOS

eager pilot
#

Any admin? It's a serious problem

#

@somber solstice

spice mist
#

@sharp onyx

#

😢

sharp onyx
#

DNS changing works for mobile data as well. Please follow the steps in #faq 4.5
@spice mist

spice mist
#

I hve I phone x

#

I can’t find it lol

#

The thing every app else is working good not PUBG @sharp onyx

sharp onyx
#

Please report this issue in #old along with device name and your country. Please do mention in detail

polar marshBOT
#

@faint juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

peak viper
#

Help

#

Hello help

#

Hello

honest bridge
#

Hi

#

Help me pls <@&481161015728406538>

peak viper
#

ياخي هذولا كلاب ما يردون

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @peak viper. Refer to #613267301243944960 for language channels.

peak viper
#

Any reply on my msg 😡😡😡😡

desert marten
#

Cheater is still playing and spoiling the fun of others and you said it was banned?

@

honest bridge
#

@devout geode @runic niche help me pls

desert marten
#

@vivid merlin

vivid merlin
#

@desert marten we have already reported that, please refrain from repeating the same question.

polar marshBOT
#

@honest bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert marten
#

Please be blocked until you are satisfied with the frequency of my questions💙🌺

@polar marsh

autumn ivy
#

Bizon is smg right

peak viper
#

Lazy you have to reply on my msg

vivid merlin
#

@peak viper state your issue when you contact them and they will get to you as soon as they can.

peak viper
#

They even don’t reply on my message

vivid merlin
#

@autumn ivy yes the bizon is a SMG

#

@peak viper it takes time for a response, state your issue and they will get to you when they can.

peak viper
#

Look at picture i sent them a lot of msg but they didn’t reply on my message

sharp onyx
#

@peak viper you have to state your issue too. Just a "hello" wont get you a reply back

tardy sand
#

Can I gift my friend a royal pass???

#

If I can plz help how

peak viper
#

Hhhhhhhh if they wont reply on my message even i report my issues then you have to fix my issue and that time don’t ignore my message ok lazy

sharp onyx
#

@tardy sand Yes you can. Ask them to request it from the RP buying window. You cant pay with your UC though

autumn ivy
#

Ty lazy

peak viper
#

@sharp onyx Hhhhhhhh if they wont reply on my message even i report my issues then you have to fix my issue and that time don’t ignore my message ok anni

sharp onyx
#

@peak viper You have already been replied to here.
Please state your issue to the in game customer support so they can assist you.

tardy sand
#

@sharp onyx well there is no option for that now

sharp onyx
#

@tardy sand you can also send them UC through PUBGM website and they can use it to buy RP

peak viper
#

Anni where is reply ??????

tardy sand
#

@sharp onyx thx this way is helpful 🤞

spice mist
#

I tried it still doesn’t help @sharp onyx

sharp onyx
#

Please report this issue in #old along with device name and your country. Please do mention in detail
@spice mist

spice mist
#

Ok

sharp onyx
#

@peak viper I just checked your previous queries and turns out your issue is with KR pubg. This server is for Global PUBGM. We do not provide support for KR version

And dont call me Anni

peak viper
#

Ok anni

spice mist
#

@sharp onyx done

sharp onyx
#

@spice mist please edit the message and also state that you live in Australia

spice mist
#

Ok

cunning imp
#

#questions facing problem with audio, sometimes while firing gun sounds are changing, microphone and speaker is not working properly, please solve this issue

spice mist
#

Yes

sharp onyx
#

@cunning imp Please try repairing your game

cunning imp
sharp onyx
#

@cunning imp click on log out button from settings. You will come back to Login Screen. Then click on repair button on the right.
Then click on "routine repair" and press ok

peak viper
#

How to connect with KR pubg server

sharp onyx
#

In-game

peak viper
#

Hhhhhh there no response

brave cloud
#

hello my phone is not supported what can i do

#

Mobil Samsung A2 Core

sharp onyx
#

@brave cloud If your phone doesnt meet the minimum specification requirement for running PUBGM, it will not be able to run the app.
Please try playing Pubgm lite. You can get it from the play store

brave cloud
#

no other way to open ram 1gb

#

?

sharp onyx
#

You cant increase a phone's RAM.
You can try getting a new phone or you can play PUBGM lite on your current device

mossy berry
#

Hi

sharp onyx
#

Hello, @mossy berry . Please state your issue

mossy berry
#

Ok

spice mist
#

@sharp onyx it didn’t work

marble thicket
#

PMCO fall split coming soon?

fathom mirage
#

Hi

#

I have a problem . I cant open my pubg id. Its says authorize revoked. I repair the game but it didnt work.

night cloak
#

how to fix this

#

@night cloak try doing a routine repair or reinstall the game

#

nothing

#

i tried everything

#

@fathom mirage what's the method you used to login and which OS

long otter
night cloak
#

Did you try doing a reinstallation @long otter

long otter
#

Yes but not working

fathom mirage
#

Facebook id and i using samsung a50

night cloak
#

@long otter, @night cloak

Can you send me the details of your :
Game ID :
Device Name :
Region:
Linked methods :
Internet :
video recording :
Game version :

#

@fathom mirage logout from the Facebook app then clear the cache of both PUBG MOBILE and Facebook app. Then re-login.

fathom mirage
#

I already done it. And repaired it too

#

But nothing change

night cloak
#

PMCO fall split coming soon?
@marble thicket make sure to check out #news for Latest updates

iron pivot
#

Dear Sir/Madam

Subject : Pubg mobile Account Unlock problem
User id: 2057661301164563
My Game id: 590522139

Email id: imrabimalik@gmail.com

Nickname: VҽиoʍミRABI

Sir/Madam

It's not my fault, it says it will open on 12th june, so when I logged in after 12th june, it appeared that it would open on 2030, not 12th june, it's your fault, check the notice, as stated in the notice, it should have opened on June 12 at 19:49, so fix it as soon as possible, I want my account, I have proof, see I gave a screenshot of that notice.

please active my pubg mobile account as soon as possible it is very valuable and important for me.
Thanks

Your sincerely

Rabi Malik

mental parrot
#

How much the elite royal pass cost?

night cloak
#

Try doing both Routine Repair and Repair Resources and clear the data of PUBG MOBILE.@fathom mirage

polar marshBOT
#

@iron pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

1800 UC for Elite plus 600 for Elite@mental parrot

mental parrot
#

1800 after the discount?

fathom mirage
#

I had done that too.

mental parrot
#

Ok thank u

fathom mirage
#

I watched all the youtube methods. Still its not working

night cloak
#

Make sure the password is right @fathom mirage , and is there any other account linked with it

fathom mirage
#

That's the main problem. I never linked my gmail on it. I used only fb id.

sharp onyx
#

it didn’t work
@spice mist
The devs go through #old regularly. They will see your message and note down the issue. It will take some time though before its fixed. Please be patient

spice mist
#

Ok

fathom mirage
#

Now i log in it happed.

#

First this happed..than authorize revoked

sharp onyx
#

@fathom mirage Did you try reatarting your device?

night cloak
#

Try logging out and in your facebook account, @fathom mirage.

#

That should work.

fathom mirage
#

Yes many times

#

I using facebook no problem there. But on the game its not working

sharp onyx
#

Try logging in with another social media

night cloak
#

@fathom mirage, try restarting your device, clear the cache of PUBGM app.

#

From settings, you can clear the CACHE, not the DATA.

fathom mirage
#

I already try it . If u said so i will try again

night cloak
#

@fathom mirage, you tried clearing the cache?

fathom mirage
#

I clear cache many time... and data to. I had tried log in with another device too

#

Not work

sharp onyx
#

@fathom mirage Do you have any other social media linked to the same account?

fathom mirage
#

No.

sharp onyx
#

Not even email or phone number?
Do you use android or iOS?

fathom mirage
#

My fb login is my phone number

#

Samsung a50

#

I didnt linked any other social media accept fb

night cloak
#

my account hacked please help me

#

?

sharp onyx
#

@fathom mirage please go to FB settings>Security>Apps and websites> Logged in with fb.
And check if Pubgm is still there

night cloak
#

my gmail hacked please remove

sharp onyx
#

@night cloak Please contact in game customer service

night cloak
#

I passed but they don't help right

#

it's just a bot

#

I need a real customer representative

sharp onyx
#

If you provide all the information correctly, a human representative will reply you soon

night cloak
#

@storm willow

#

They will, @night cloak. That bot will guide you. Just click on appropriate questions when the bot asks you.

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Answers*

#

i did but i lose the gmail

#

they don't help

sharp onyx
#

If it was your Gmail that was hacked, please contact google support

night cloak
#

Wdym lost the gmail, @night cloak?

charred geode
#

Hello pubg Mobile🌸, I want to disconnect the Gmail account from my Buggy account and keep the social media link (Facebook)💛plz

night cloak
#

@night cloak, if you lost your gmail, try contacting google costumer care as @sharp onyx said.

polar marshBOT
#

@drifting belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp onyx
#

@charred geode Unfortunately, self-unlinking feature is not available atm

fathom mirage
#

I didnt work brother

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @charred geode. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sharp onyx
#

@fathom mirage So, you dont see pubgm in connected apps?

vagrant onyx
#

@charred geode type i want to unlink the gmail for information
in here

night cloak
#

please can you remove the gmail from the account?

sharp onyx
#

@night cloak Please contact customer service for that

vagrant onyx
#

@night cloak type i want to unlink gmail . for more information
in here

fathom mirage
#

No. I search it. Bu it didnt come

night cloak
#

i want to unlink gmail for more information
in here

#

i want to unlink gmail for more information

vagrant onyx
#

@night cloak wait

night cloak
#

@night cloak, follow the instructions what @vagrant onyx said, if you want to unlink your gmail account.

polar marshBOT
#

@trail hull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Yes Ruby help me please

storm willow
#

@night cloak read #faq 2.5

night cloak
#

That's what I said, @night cloak. Please wait for the reply.

vagrant onyx
#

If you have encountered an issue with the account unlinking feature, @night cloak , contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.

The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.

#

( also if you lost/forget/hacked your gmail )
please read #faq subpoint 2.8 @night cloak

sharp onyx
#

@vagrant onyx they "want" to unIink, they havent lost the account

vagrant onyx
#

@sharp onyx read my message

#

again

polar marshBOT
#

@stone turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fathom mirage
#

@sharp onyx what i do..

night cloak
#

@fathom mirage, try repairing the game.

#

You can repair PUBGM in game, @fathom mirage.

fathom mirage
#

Yes i done it

#

But nothing happed

solid grove
#

HELP!!
Can someone please explain why it won’t let me use these???

night cloak
#

i lost my gmail address just have facebook login @vagrant onyx

#

@night cloak

#

no topic helped

#

@night cloak

sharp onyx
#

@solid grove premium crates will be back on 21st june

night cloak
#

See you at the court I will sue you

#

I will sue this game

sharp onyx
#

@fathom mirage try logging in with guest account and then login with facebook from settings

solid grove
#

OOOOHHH !!!!! Thank you so much!! Didn’t know that

fathom mirage
#

Ok bro

night cloak
#

@sharp onyx

#

See you at the court I will sue you
I will sue this game

sharp onyx
#

Please feel free

night cloak
#

I will give you to the court and tell the admins

storm willow
#

Instead you can search your Gmail address.

#

We are not responsible if you forget your login credential

fathom mirage
#

It si not working

solid grove
#

@night cloak 🤣🤣🤣🤣

fathom mirage
#

Its shows up

night cloak
#

no my account was hacked!

fathom mirage
night cloak
#

my account was hacked!

storm willow
#

@night cloak follow the procedure in #faq 2.5 do not repeat the same question again

sharp onyx
#

@fathom mirage so you cant even login with guest?

storm willow
#

@fathom mirage restart app/device- Clear cache and try again.

fathom mirage
#

Yes can

#

But it not linked

arctic spear
#

Hi

#

Mrnach nlkaw sla7 nik mtkom riglona sla7 Rana nnzlo nikona bsbab sla7 rakom tchkmo li ych7no w hna nykina KD had khtra hdrt m3kom b respect la prochaine fois n3ari 3likom w yzid islam y3ari 3likom déjà rah mrabeb nktolh kd rah 2 bsbabkom à chakama

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @arctic spear. Refer to #613267301243944960 for language channels.

night cloak
#

@arctic spear, hello. Can you explain your issue in english?

fathom mirage
#

Guest id l try to link my fb but it didnt work

night cloak
#

@fathom mirage, if nothing works, try making a new Facebook Account and link it with guest. Or else repair the game in game.

#

not remover :(( help me

arctic spear
#

We suffer from hacker and we have a big problem when we go down. We cannot find a weapon. Please help us before I turn and become kakarot

night cloak
#

@night cloak, the unlink function is not functioning atm.

#

@arctic spear, it is not our problem if you cant find the weapon. And about hackers, we are banning so much of them per day. And we dont care if you become kakarot or something.
Thank you.

fathom mirage
#

Brother other id login worked .but my account not working

next fox
#

i want to unlink my fb from game as i have deleted fb account already now i m unable to unlink it please help..😒

night cloak
#

@next fox, the unlink option is not functioning atm.

next fox
#

@night cloak when it will be back

night cloak
#

@fathom mirage id?

#

@next fox, we cant tell when it can come back, but it will, soon.

fathom mirage
#

My friend id can login my device... but not mine

night cloak
#

@fathom mirage, did you violate any rules while playing the game?

fathom mirage
#

No

arctic spear
#

Ok ki nt7wl w n3ari 3likom temak twlo thtamo thank you.

night cloak
#

Like gfx etc?

#

@arctic spear, tell your issue in english.

fathom mirage
#

No notice showed. Onyl authorize revoked

storm willow
#

@fathom mirage try After sometimes.. logout from Facebook/twitter in app and on browser and then try again

next fox
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can i play pmco like tournament through Korean version of pubgm

fathom mirage
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I tried still not working

night cloak
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No you cant, @next fox. I think so.

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@fathom mirage, did you try repairing the game?

fathom mirage
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Yes i have done it nothing happed

night cloak
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can i play pmco like tournament through Korean version of pubgm
@next fox I think u have to use the Global Version

quick owl
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Classic Resource Pack is downloading but very slow

night cloak
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Classic Resource Pack is downloading but very slow
@quick owl maybe the reason for this is your slow internet.

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@quick owl download it one by one

quick owl
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My ping is always below 80

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Internet is fine

next fox
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@night cloak someone has linked their fb account to my game account please help me in this regard please as of now I can't login to game center because play games is already linked so please help me to unlink fb

storm flumeBOT
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Please refer to subpoint #2.5 in #faq for further information, @next fox. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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@next fox, I already said, the unlink function isnt available atm.

next fox
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@night cloak but someone else fb is linked to my account and he can misuse my account or even delete my account 😒

night cloak
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@next fox follow #faq 2.5

night cloak
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I already registered for the PMNC 2020 on Malaysia , but they didnt reply me on gmail.

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Mod please help me